Some of the skills that I would be able to bring to your agency is that I have worked independently and remotely and as in a team, and I can make decisions based on the urgency that it's needing in that time. Of course, there are a lot of times that we would need our team for help, but I also have a background in account management, cross-selling, and also looking for new ways to look for new business or keeping retention where it needs to be. I enjoy talking with people on the phone, educating them about their coverages, and just letting them know that I am here for them regardless of what they are needing, whether it's billing, customer service, or claims, I am here.