Well, that's a good question and the way I feel about it is what separates me from others. I am experienced at working with people. You know, the product knowledge that anybody can achieve, anybody can do. Product knowledge is just a matter of learning what the items are and which one works best for which situation. But you have to be on a level where you can communicate with people, talk to people and make them feel comfortable about working with you. So I think that's part of what sets me apart from others and I've also been the person that people turn to when they have customers that are kind of a little irritated or maybe a lot irritated. I tend to be able to handle those type of people and can calm them down and still make them feel good about their purchase, their decision. That is one of the things that separates me from the others. I have the patience and determination to make that customer feel like they are a value.