The skills that I have that I believe would positively impact my performance in this career are that I seek out to provide exceptional customer service, and I like to problem-solve immediately. And in order to do that requires you to be an active listener, and I really pride myself on being able to listen to our customers, hear what they're saying, and then try to figure out a resolution so that hopefully they don't have to call us back or email in or something like that. Nobody likes to have to do that, especially customers, especially when they're calling to get their problem fixed. So I think that those are some skills that I have. I'm an active listener. I pride myself on excellent customer service. I can show empathy and sympathy, and I really have the ability to put myself in someone else's shoes. First off of those things, I think that those are the reasons why I would excel in this position.