Typically, I go about problem-solving by determining what I know versus what I can do, and if it's not something I know off the top of my head, I will go and ask either my supervisor or a co-worker or something like that if I don't have a go-by or set examples to go through. If not, I usually will look something up if I can't find an answer or if one of my co-workers isn't available to answer, and I go from there.