Tell me about the goals you were given at your last or current position. How often did you meet or exceed them? So some goals that we had were some of yours, the state, you know, delivering exceptional customer service. Again, my last role was a benefit administrator, so I had to deal with people on a regular basis. And that was assisting them in being able to know what their benefits were, how to access those benefits, what to do to access those benefits, how much those benefits cost, and any frustrating factors in between those things. So the number one goal was to provide exceptional customer service experiences. So that was something that I overexceeded daily, because, again, that's something that I pride myself on. It's a really big marker for me, as well as providing correct information. We had a lot of different databases that we had to go through to verify different information. So to give them exceptional customer service, we had to provide them exceptional information that was accurate. And I prided myself on that as well. We also had different goals where you needed to meet a certain amount of calls a day or a certain amount of calls towards your, how long you were on a call. We had to make sure that the calls were like one call, I can't remember what it was called, but like one call sufficient to where they didn't have to call for the same thing multiple times. And most of my customers that did call or the clients that did call, they wouldn't call multiple times, or they would want to talk to me for every last one of their situations that they did have. And that would lead towards having kudos calls.