The biggest factor for me is advancement. My customer service experience for the past few years has been in retail, and while it has helped me learn very good transferable skills that I can use in my next position, the field of retail is sort of stagnant. There's really no more room for me to grow. So I am hoping that the next position I obtain is one where I can actually make a difference in customers' lives. Another factor is, of course, good management. I found that in positions where I have good supervisors, you know, management that lead with vision and integrity, I've really enjoyed my time at that position. Work-life balance is another huge thing for me, considering I am working on my business degree right now. So just being able to, and I've learned important skills in time management and being able to balance school and work, and I've been successful. So, you know, just always pursuing careers that allow me to have personal time, time for school, that's always been an important factor in my job searching.