I have just about 10 years of customer service experience under my belt, from hotel staff to food service industry. I've handled the customer experience from the beginning to the end. In the hotel industry, I would book them, stay, ask them how their stay was during their hotel visit, and then check them out, and in the food service industry, I would order their food, make their food, serve their food, clean up after them, and just overall, from start to finish, make sure that the customers always have an excellent experience.