The important qualities I think a sales representative should have is being enthusiastic. Always being enthusiastic with your customer, your lead, whatever it is. Another quality can be... let me think of myself. So this is how I am. I'm enthusiastic. I always have to be in order to keep going with my prospect or my lead, whoever it is. Have a heart, I can say, because some people come from different situations. You don't know what people are going through and you really have to have a heart to understand. For instance, for me, I'm a leasing consultant. Some people need immediate apartments and they're like, please like help me because tomorrow I'm gonna get my license and I have to leave. I'm gonna get kicked out. Well, I have to have a heart and...