I honestly can't say that I've ever experienced a problem with a team member, fortunately for me I would like to think both my parents are retired from business management so I have definitely been raised with a very business savvy mind, but I do know that conflict resolution is a strength of mine, so I tend to lean more towards the help me help you mentality and that seems to work both within other team members and myself or with agents as I'm currently an underwriter so the relationship there as well.