All right, so, have you ever experienced a problem with a team member and how was the situation resolved? Experienced a problem with a team member? Well, if I can, I can't really remember. I mean, I'm pretty good at avoiding conflict, de-escalating situations, adjusting to the situation and also putting myself in other people's shoes and having compassion and understanding and valuing the customer or the employee and making sure everybody's heard. So I don't really have any problems. I mean, I think I might have had a problem with a team member, yeah, I can't really think of it, so we'll just leave it at that.