Well, hello. My name is Demonte Mansfield. I currently reside in Columbia, South Carolina. A little bit about myself and my experience. I come from a customer service background. I have seven years of customer service experience. I have one and a half years, almost like one year of sales experience. During the pandemic, I actually went everything closed down. I started working at this call center. It was a remote job and it was called Sykes. I worked for different clients through my duration at the time at Sykes. One of the clients was a client through Samsung. A little bit more about that is we were selling washing machines and dryers. Throughout my customer service experience, I have worked at remote jobs. I worked in stores. I worked at Target. I worked at Bath and Body Works selling items. I come from just a big customer service background. My current role right now is in IT, but I still have some type of customer service because I take inbound, outbound calls like a call center environment. I come from plenty of customer service. I've been working in customer service since my first job. I have a lot of experience with talking to people and helping people and guiding people.