Skills I would bring to this job are my ability to actively listen to customers of what their concerns are, what their questions are, and dig deeper to understand what they, what their need is and how to best help them. I also do very well with customer service and providing efficient and effective communication to problem solve and resolve the issue, conflict, concern, whatever it may be in the most efficient and effective manner. And number three, I also have a passion for educating and advising customers, whether that be in a retail setting or in an insurance setting. Again, that goes back to digging deeper to understand what the true need is and how to solve that and doing it in a way to build genuine, authentic relationships with my customers.