The best manager you ever had to motivate you to perform well? I really don't need a manager or somebody to make me perform well. I kind of just take it upon myself to do my best no matter what I'm doing, whether it's working for the police department, Silver Lake Medical Center, PayPal, Pentagon Federal Credit Union. I just want to make sure that the customer has an experience, basically. I know I'm the front line of the actual company I'm working for, so when they talk to me, they want to have a good experience. If they have a bad experience, they're going to remember me, and they're going to associate the company with the bad experience. I would say if I had to think about somebody, I would say Stan at AT&T. He told me that if I keep up my work ethic the way I'm doing, then I can make the escalations team, which I did within four months of working there. I became the leader, basically, of the escalations team for a couple of months before I actually quit the job and moved to PayPal for better opportunities. I would say that method worked because I'm very determined when there's an opportunity in front of me. He told me, if you just keep on working as hard as you do, which I was working 7 a.m. to 10 p.m. because we were a really short staff at the time. He said, you keep working this way, then you're going to be something special here. I got an escalations team, and it was more money, more opportunity, and more challenges the way I like it.