Alright, the reason I'm looking for a new career, this will be a new path in my customer service career. I've done customer service over a year now and where I was at, I didn't feel like I was really moving up and doors of opportunities weren't really opening up for me. So I saw Allstate as a chance in order for my development to grow and I believe I could do really great in terms of customer service with helping with insurance. I believe I'm good at adapting and learning new things and I'm capable of extracting information and delaying it to customers in like a formal matter and being able to confidently tell our customers or tell new customers what they'll be receiving or what they'll be getting with any of our products or any future products I'll be working with. And I'm pretty good technically as well when working with computers and any technology related stuff, I'm pretty good at keeping up with and catching up on and I hope in this line of my new career, in this new career, I'm able to open new doors and keep going down the customer care path and hope I can be a great agent in insurance.