Wow, so tell me about the goals you were given at your last and current position. I only have a minute here so I'll try to be brief, but I actually went through a pretty meteoric career while at Whirlpool. I went through I think seven to eight different promotions over the nine years and two months that I was there. Pretty frequently I would exceed or meet or exceed expectations for the task at hand. One of the ways that I would achieve this is by figuring out what are some of the more standard elements of a process and of those standard elements, what sort of things can be automated and then either insourcing with myself or others at the firm or at the branch in a manner for outsourcing to our corporate team for help on automating those.