So, one example of a difficult situation in one of my prior positions would have been handling an employee investigation. And during that investigation, it was difficult to explain to the employee why we had to conduct such an investigation. Again, once explaining to the employee the process that was in place from Human Resources and that we must conduct the thorough investigation to do our due diligence, and the investigation would either lead to disciplinary action against the employee or non-disciplinary action, and that we had to conduct this thorough investigation to protect them. And more often than not, that's what occurs, because complaints can be received from other employees that aren't necessarily 100% valid. And in this case, we were able to prove that the employee did not cause any