So, let's say I'm walking through my task list for the day and my primary focus is responding to customer inquiries and resolving issues. And suddenly I receive an urgent message from my manager informing me of a critical system outage affecting multiple customers. Recognizing the urgency of the impact of this issue, I immediately will shift my priorities, I pose other tasks, inform my team members about the situation and collaborate with them and other technical support team to investigate and resolve the outage as quickly as possible. Once their situation is under control and customers are informed of their resolution, I revisit my task list and prioritize the remaining tasks based on the new opportunities and circumstances. So, I would say generally I prioritize my task based on importance, urgency, impact and resource constraints and I remain flexible and adaptable when priorities change quickly, ensuring that I can effectively address the most pressing needs of the business and deliver results.