Hello, guys. My name is Shashank. The question that was asked was what do you believe are the most important qualities for a successful sales representative? I believe the most important sales representative is the resilience, being persistent, and having the discipline to basically be going after one day after another, keep going after the leads that you have, and making sure you follow up with them, having the empathy and listening skills, which is super important. This is what Geico had taught me overall, meaning you need to pay more attention to what the customer's needs are, what the customer is looking for, and the last one would be having strong communication skills, where you can have that conversation with the client, with the customer.