Well, what I bring to the job is not only over 14 years of experience in insurance, but also I was in hospitality before this, before my stint in the Medicare field. So I bring in the hospitality part of it as far as customer service is concerned, as well as the insurance part of it where I am used to dealing with insurance and regulations and rules that comes with that as well. Also my outgoing nature is just to find out about people and what got them to the point where they are now and what they're looking at as far as what kind of coverage that they're looking for and what their needs are at this time.