In the past year, one skill I've actively worked on improving was my time management and organization skills, because doing so has impacted both my personal and professional life, specifically in building my cake business. The impact of improving my time management skills has been significant. Professionally, I've seen a lot of less amount of missed deadlines and increased customer satisfaction rates. Managing cake referrals has led to positive word of mouth referrals, repeat customers, and growth of my business. I'm always working on improving my skills because it's brought positive changes in both my personal and professional life. It has allowed me to think outside the box and to enjoy a healthier work-life balance.