You know, I think there are actually a few examples I can give. You know, I think certainly starting the day early, making sure to get in early to seize the day. You know, usually we're a 9 to 6 agency, but usually I'm in at 830 just answering emails or, you know, checking up on, you know, possible cancellations and stuff like that, just to try to get ahead of things when it comes to service in the office. You know, quoting homes and stuff, you know, after hours or just, you know, making sure leads are being called at and just really, you know, going beyond hours and stuff to just try to make sure that, you know, we get a head start, you know, when you have a large book of business like our local GEICO office does, I think it's important that you just have to use those downtime moments to be able to best help out.