Well, for starters, I think I'm really calm, I'm patient, and I'm a really good listener, all of which I think are really important traits for a customer service position or even just any position where you have to talk to a lot of clients, a lot of customers, a lot of people. I also am proficient in using office programs like Microsoft Excel, I've done work with Excel sheets, I've also done a lot of PowerPoints for courses where I have to make presentations and also present on them. So I think I can communicate in a professional setting, I think that's one of my strengths too, being able to communicate with people in a calm manner, and I'm also really open to criticism, I don't get offended too easily, so I think even if I were to have a conflict with a customer, I wouldn't take it too personal, I'd be open to listening to their complaints and finding ways to maybe improve the situation. And also, I'm really good at working with people, I've done a lot of group projects, a lot of labs with people, with students, with my fellow classmates, and I think being able to work in a team environment is one of my strengths.