When I get a question that I don't know the answer to, I of course stay calm. I take a moment to definitely feel what the question had to do with and see if I do have any knowledge about that question, whether it be a product or just a general question. I'm always honest with them. Hey, I don't know the answer to this question, but I'm going to get it for you. And whatever the case may be, depending on what the question is, I'll figure out the answer to that and be able to respond. Usually I can stay calm in that situation. I don't skater or stutter or anything like that, but that's usually how it is.