I have over 20 years experience in the insurance industry. I have held an account management role for the majority of that time period. I thoroughly enjoy my role as an account manager. It allows me to get up close and personal, just show my personable nature, friendly nature, as well as getting to know the clientele. I do appreciate getting to know them, their families, their ideals, their lifestyles, just whatever's going on in their life, you'll need to know to best suit their needs.