Two work tasks that I love doing, one would be prospecting for new customers. I love just getting to talk to new people, meet new clients, learn about them and their families and their lives, and just how I can help in their unique situations and just explaining what they're paying their hard-earned money on so that they understand their coverages properly and how it can impact them in the event something were to happen. Another thing that I really like doing is just servicing current customers. I always think it's nice to check in. It's almost like little mini annual reviews every time, seeing if they have new jobs or just new opportunities and gaps in coverage that we may have, and it's just nice to check in. Two things that I dislike doing, one would be calling to inform someone that their policy is being company canceled. Nobody likes to deliver bad news.