The most important thing I learned from my previous position as an accounting technician is to pay attention to details, I consider this meticulousness, because in that role I had to deal with numbers on a daily basis, I had to be correct in my calculations, I had to be correct in the way I went about my work. In regards to my position as a brand advocate, I learned to stay calm in stressful situations and I believe that's the most important thing I learned from that position, knowing that not all setbacks is an end-all be-all and most things can be resolved even if the situation does seem stressful in the moment. For more information visit www.FEMA.gov