To problem-solve at work, I usually first try to identify if it is a personal or professional problem I'm having with the client or co-worker. Then, I try to think of how I could have perhaps done something wrong and if I feel I am at fault for the problem. Then, I would attempt to solve the issue on my own with the client or co-worker by addressing the problem in a productive and professional manner that is solution-oriented. I would also not be afraid to ask for help or communicate with someone higher up in the office who may have more experience than me. I am certain with all of that in place, we could find some great solutions.