When I worked at Digital BGA as a customer service representative, we had to make at least 200 outbound dials a day with at least five transfers and at least three sales a week and I constantly, as in 95% of the time, met the goal there and actually exceeded it and then when I was an agent from February of 2024 to April of 2024, I had to close at at least 20% and I was never able to actually close at 20% which is why I left or rather why I was let go from the job on Friday.