from meeting customers from supporting customers I say the one that I have right now I have emotional customers they're upset they're angry when I'm talking to them I tell them come down don't be too emotional because I'm trying to help you you come down we can understand each other and I can I can promise that I'll help you up to the end and at the end the outcome comes good and then they're happy and I'm happy that it doesn't be great and other jobs that I had like pharmacy tech I used to deliver medication I used to go hug my customers I came their medication explained to them and they came a hug hmm I did a CNA hospice for hospice it's a very sad letter work very sad where I did that and I made sure that the hospice person was happy every day putting me in her time zone bring the music that they remind them when they were happy and make that day a better day