Some of the goals we had were to keep everything current. We were short-staffed, so that was a main goal for us, and we had to keep everything current, including all of our pending changes. Certificates had to go out within 24 hours, and we had reduced that at one time to four hours, and we were pretty much meeting them, and I was meeting them. I did most of the certificates, especially the difficult certificates. New business, I worked with the agents. I had two agents that I worked with, each handling small to mid-size accounts, and worked with them and got their new business taken care of, issued, and made sure those were issued, and so forth.