Okay, question four, what challenges do you face when selling over the phone? What about in person? How do you overcome those challenges? Okay, the first part, what challenges do you face when selling over the phone? Obviously the first challenge you have is that if you're not looking in their eyes, if they, you don't see, they don't see you, you don't see them. You don't see reaction, body, bodily reaction, inflection or body language. You don't see that. That tells you a lot. You could tell if the, if the person is engaged, it's more difficult to tell if the, if the customer is engaged on the phone. So it does take a different type of dynamic when you're talking on the phone. So obviously you, you, you gear, you gear yourself. And I'm sure the sales organization with farmers has a certain protocol that you follow when selling over the phone versus selling in person. For myself, I've, I have found that I've had a higher closing percentage when engaged in directly, you know, belly to belly directly with the customer. Also I find it more rewarding dealing with, with the person engaging and building that rapport with the customer. The dynamic is really different. Obviously there's also more time involved when you're, you're involved in home. I personally prefer that I, I ideally wanted to work telesales and work from home because of the convenience and not having to drive. But I realized that the greatest amount of.