I am very talkative. I have a gift to talk to people, so I think that is a skill all in itself to make each person feel special and that in that moment that's all that matters to me. Give them the coverage that they need, make sure it is explained to them and they understand what they're getting, not just that they're buying insurance, but what that insurance covers and what it entails. So being able to educate and communicate with people are skills all in their self and the insurance industry, I do believe.