to a question. Of course every situation I feel is a unique in its own way, but generally if I don't know the answer to a question I will place whoever I'm speaking with at the moment on a brief hold while I see if I can't find it myself. If finding it myself doesn't work I will reach out to whoever I'm working with that's in a more senior position to you know get a little insight on a solution to say a question, but after you know whichever situation it may be I will brush up on knowledge in that area and with this being insurance you know laws change all the time so that's what the I guess the continuing education classes are every two or so years for insurance I believe, but I do look forward to you know keeping my knowledge up to date so that doesn't happen.