How do I respond when I don't know the answer to a question? So don't, I would say that don't say like, I don't know the answer directly, but say, give me a minute or give me a moment, I can look into that for you. Or just let me check here to see what we can do to help you. So don't make it feel like you don't know the question, the answer, but also let them know that you're looking into it to provide an answer to a question.