Describe a tough customer that you went over. I am currently attempting at running an e-commerce website online. And a tough customer that I would went over, I would firstly listen to what the problem is and the solution. Secondly, I would understand, you know, the best scenarios for their problem and how to fix it. One of them being, you know, offering some sort of compensation. That is not typically going to be the case for every other customer. But if you would like a retaining customer, a customer that would just want to keep coming back to the business, some sort of base where, you know, that ensures them that they can always come back. For example, at Richie Insurance Group, I can provide you with the best insurance policy, you know, among other competitors as well. That will ensure that customer to just keep coming back and just offer many solutions, you know, hear them very thoroughly as well as be there.