When I worked as a contractor, primarily more for the music therapy contracting job that I did more than my interpreting job, I was the very first hire that my superior had as a music therapist. So there wasn't really much of a system set up just in general for us. I had to design my own system so that I can keep track of my session plans, my session evaluations, my treatment plans, everything to be kept in a timely fashion to be submitted to my supervisor, as well as good record-keeping so that I can plan for sessions ahead and decide what would work best for my specific clients and what might not work as well. I designed it in a way that would help me maintain my records pretty easily so I wouldn't have to think too hard about me coming out of a session and then having to do a bunch of stuff all at once or playing catch-up as I went to my other clients. The system that I designed helped me create my notes again in a timely fashion and in a way that worked for me so that I could best deliver results not only to my clients in the quality of the sessions that I provided but also to my supervisor and for taxes just that we could all keep records of everything and make sure everything was in good order and that if anything ever needed to be referenced in the future, we had a pretty good organizational system for that. So while it wasn't necessarily improving an existing process, since this was something brand new, I did help create something that worked really well for me and in turn really helped my ultimate work turnout.