A decision I made while I was under a lot of pressure, I will have to go back to the time that I was doing dispatching for Nevada Energy. At the time I had to monitor cameras and we have somebody breaking into one of our substations. At the same time, as a dispatcher, I have to take in, as a dispatching cause, to let officers know when they're coming on and when they're leaving site. I was under a lot of pressure because I needed to get 911 on top of the site to handle people that were breaking in. At the same time, I had a couple shift changes coming in. The way I was able to handle this was, I called 911, I gave all the information I had to give, and then I had a separate phone and I started transferring all the other calls to the separate phone. So whenever 911 wasn't talking to me, I was able to take in the dispatching calls, write them down on my notepad, hang up, handle that call, and then I was able to log everything into my DAR at a timely fashion to make sure I didn't miss anything at all and everything was covered.