As far as skills that I can bring to this position would be, I work very well independently. I think I've proven that to myself and my employers by working remote for the last six years now. I've been in customer service in insurance for, I'm going to age myself here, for over 30 years. I'm very good with people. I'm good with irate people. I can talk someone off a ledge if that's need be. I can relate to them. I'm a consumer as well. When my insurance goes up or where there's a claim, I understand where they're coming from and I do not take things personally when things on the phone can go a little bad.