What attracted me to apply for this position is that it's still customer service, but it's a completely different aspect from what I have been doing. I have recently been, for the past three and a half, almost four months, doing a life insurance for my new position, and then I quickly realized the company I'm with, they're decent people, it's just they don't have all of the benefits that I'm looking for, and I really just need to get into a different avenue of sorts that has full benefits, including disability and 401k, along with higher pay rates other than $15 an hour.