 I talk about a challenging client that you've worked with and how you handled it. I forgot the gentleman's name, but he was a very challenging client, but I think from the most challenging clients, you have sometimes ended up with the best most loyal customers. The gentleman I was working with was basically shopping around. I'm a car business as you could tell from my previous answers and he was shopping around for the best price for a vehicle. We were on a certain specific vehicle, I think it was an Audi 85 convertible, and he was shopping all over the state of Florida, best price, best price, best price. He had to be a local customer to me, and then he told me, "I'm just going for the best price." And the way I overcame it is a lot of times what you get for the best price isn't the best overall value, because you can get a vehicle for the best price, and it doesn't cover anything. It has no warranty. It may have been smoked in. It may have a lot of issues. And easily, just so adamant that he had to get the lowest price went on a pretty own vehicle, on a new vehicle. That's a different case. But on a pretty own vehicle, there's some vehicles that are not all free on vehicles are the same. And this gentleman just was so adamant that he had that the best price. Well, he actually went to somewhere else and he got a vehicle and it had all kinds of issues. It was the best price, but it was not the best value. And then he told me this. He says, Mark, I went to go get the best price car and it was not good. He called me back. I set up an appointment. I had a vehicle that was, you know, out he certified, came with warranty, was very clean. It was almost brand new. He came drove it, liked it, loved it, drove it home. And then from there on, we kept every time he needed a vehicle. Mark, I'm looking for this. My wife now wants this. Every now and a customer for life. He just like the way I talk to him, he's professional, that I think a lot of people he talked to just blew him off and didn't want to help him. But I actually took the time to help him. And then I basically had him for life, no matter. Whenever he needed a vehicle or a friend in a vehicle, that always referred a business in all his future future business so that was kind of a happy happy story.