 I have a vast amount of experience with customer service, pretty much every role that I've ever had inside, you know, in my life has been customer service oriented, conversations, people. When exactly I'm doing and pushing and selling or just the overall experience I'm providing for the customer always came first. It's important to protect the brand, it's important to protect the values of the company that I'm representing and therefore being a great person, having great people skills, that's me, that's where you