successful sales representative are undoubtedly the ability to listen to what your client is saying and to really understand what their needs are and then to make honest and ethical recommendations based upon what your client is looking to achieve. It's also true that sometimes your client will tell you what they want, but they'll have the wrong solution. So if you listen well, which you should always do, you should probably listen about 75% of the time, you're able to make recommendations that are the best recommendations to allow your client to achieve whatever it is he or she is trying to achieve. And of course, it's also important to be just very honest and ethical. And if you can do those things, do your job ethically and listen to your client and deliver to them what they're looking for, the money will follow and you'll earn.