I can speak from experience, mostly from pastoral, working with a team of volunteers is generally more difficult than working with people that are being paid to be there. People that are giving their time and their effort and energy for free is different. But I also work in the secular world as well, and generally when there's a problem with a team member, employee, somebody that you're interacting with, it's because of unmet expectations. They have something in mind that they're expecting to happen relationally or within the job that's supposed to be done, and those expectations haven't been communicated clearly what is actually needed. So oftentimes just having a face-to-face, real conversation with the person, talking with them straightforward and being gentle, firm, letting them know what the expectation is so that they can clearly meet it. I find generally that people aren't evil. People are generally good. We're all a mixed bag of good and bad, and attacking the person who you have a problem with is never the solution, but always trying to salvage the relationship. Sometimes that's not going to work. Sometimes people will just have their mind made up and it's not going to work out. But for the most part, just having an understanding conversation with somebody is going to resolve the situation, I find.