Our metrics were measured not only in the most collections brought in, but also conversion ratio. Our goals weren't merely to keep the claim within its statute of limitations, but to put them well before so the insured could collect their deductible as quickly as possible back from the carrier or client. Additionally, how frequently the claim was worked was included in our compliance school posts. I'm proud to say that I was always on target and most often ahead of schedule. My name was consistently at the top of the list on our compliance reports and our daily collection reports. Our wins, losses, and arbitration were also tracked, and I maintained the highest win ratio for 14 consecutive months. I always strive myself to consistently exceed expectations and maintain excellence in all my work.