So, when it comes to as far as goals are concerned, there was a goal at my current position that I was required to actually achieve last year during our busy season, which is known as our annual enrollment period, where I was required to at least actually get three sales a day. So, I actually exceeded that actual goal by getting between five to seven sales per day, which actually put me in a higher tier bracket as far as company-wide highest sales as far as customer agents or customer sales agents are concerned. So, pretty much what I would do is, again, I would be very personable because I have a short amount of time to actually create some sort of rapport. I actually would ask a lot of open-ended questions. I made sure that my tone as well as my verbiage was clear and concise. And I also made sure that I had a friendly presence. And then I would ask these open-ended questions just to kind of understand the position or where the actual client was coming from. And that helped me or aided me in order to actually meet the actual sales quota or actually exceed them by just going the extra mile and providing that necessary customer service that a lot of clients fail to unfortunately receive nowadays.