Two examples of work tasks that I like to do or I enjoy to do is actually connecting with the people. When I worked with the City of Tulare, it was a face-to-face contact and I enjoyed being able to explain to people their utility bills, our process, how our utilities worked, how our shutoffs worked. Another example was getting down to the nitty-gritty, investigating accounts, investigating their contracts to see what they qualified credit-wise and what they didn't qualify. Two tasks that I didn't like doing was shutting people off, obviously, I feel like that nobody wants us to shut their water off and I don't want to be responsible for that. But I know that it's part of the process when you have utility bills. Another task that I did not, maybe not enjoy as much as my other tasks would be maybe working with the water department to figure out what schedules work best with finance in their department for utility starts, utility stops, water shutoffs.