What separates me from other candidates is my willingness to learn and my coachability. What I mean by that is if you take a look at my work history, I have worked in three vastly different fields and I had to learn from the ground up in each of those. I love learning and it's interesting, it's fun. I'm really excited to bring that enthusiasm, that willingness into the insurance industry and learn everything that I can in order to serve the customers the best way and to be an asset to your company, to your office specifically. As far as coachability goes, the reason I've been so successful in learning these new things is because I'm able to take the coaching notes from my supervisors. For example, when I was at Fidelity Investments, we had coaching sessions with our supervisor every week and during those sessions they would pull a random phone call and we would grade it together. I would take the notes that she gave me and incorporate the changes that she said I should make to make it a better customer experience and keeping the things that I did well. Because I was able to take the advice of somebody that knew the industry and the role better than I did and I was willing to learn and practice that, I was recognized for being customer obsessed. I think that would be great for the position here in your office as an insurance customer service representative.