A good example of a skill that I've been working on to improve myself in the past year is asking more specific questions for clients to help them get the best rate or the best coverage to what their needs are. A lot of them will have, most of them will have the same issues. So this will help me with my next client in order to either overcome that objective or get them the perfect coverage to what their needs are at that time. How did this approach self-improvement and what has it had on my personal life? It has gotten a big improvement because I have been able to help a lot more clients with their coverages or with their insurance needs or their insurance rates. I have been able to help a lot more. So that has been very helpful in my personal as well as my professional life because personally it makes me very happy and satisfying that I've been able to help many clients with their coverages or finding the best rate for them.