Well, I think the answer to that is quite simple, I mean, you don't guess, you're honest up front with the person, try to answer it best as you can, but some things are going to require research and follow-up, and there's nothing worse than guessing, guessing wrong or just flat out lying to someone when you don't know, and they can see that, they can feel that, they can hear that, so be honest, be up front, have a strong moral background and research when needed and follow-up, I think that's kind of self-explanatory.