My goals that were given to me when I was at my last job or current employee was simply making sure that I take care of the customers, assisting them with their homeowner's insurance, generating reports, putting together numbers and finalizing bills and just general reports for them as they requested. How I prioritize things is I like to work on, if I have a list of tasks or different things that I need to do throughout the day, I like to prioritize by doing the things that I know I can get done quicker. I move those to the top to help leave me wiggle room in my day to complete stuff that may take me a little bit longer than those smaller things. So I do smallest to, I take care of the little small things first throughout the day that's going to take maybe two minutes. That way it leaves me kind of more wiggle room to work on things that may take me longer than 10 minutes. So that's how I prioritize my workload and just general tasks that's needed of me as well as providing customer service all in one.