Well, I've been working in retail slash customer service since I was 16. So challenging clients is kind of like almost an everyday thing. But I guess I can say that usually when I do have a challenging client, I do try to exhaust anything I can do for the most part, try to go above and beyond that if I could. But usually if I can't help them, I obviously just direct them to someone higher than me. But I also try to make them calm in a situation because people tend to come in really hot. And if we give them the same energy they give us, you know, nothing will ever get done. So yeah.