Very sorry. My last video accidentally stopped recording, but this is actually a good question to continue on to what I've said in the first one being as I found myself in the position of being the top four salesman consistently with numerous number one overalls in the store. I just found out that I have a little bit of a natural good instinct when it comes to this sort of thing. I believe that I have a very helpful capability and a very trusting facial expression, like facial expressions, features, and a overall friendly voice. I believe that I know what to say for the customer to not only walk out satisfied, but will walk out knowing that they have a salesman that they can actually trust. Coming off of that, like I said before, I've only started in July, but I do believe that the little experience I have goes a long way.