Hello, my name is Nebia Cruz and I'm applying for this job because of the customer service of it. I have a very strong work experience with customer service that will help me with this job if I'm successful. My experience, I love working with people, I'm bilingual, I solve, I try to solve everyone's problems, I'm also good at answering phones, talking to people, you know, making sure that they're comfortable with me speaking with them, I try to be very soft-spoken so they can understand, you know, the problem and see the view of it. I also have experience with inventory, customer service relations, which is my biggest achievement goal. I love working with people, I'm very outgoing with them, I can multitask, I'm answering different phone lines, also my experience is, you know, with a hotel, but I've managed a hotel and managed many people with billing as well, but my biggest experience is with the customer service, which I love. So, yes, always in charge with money, making reservations, scheduling, and labor tracking.