I don't think I've had that big of challenges with insurance. I think the biggest challenges I've had is with being a paralegal and just having people and clients who were excessively demanding because they were in a wreck, they were scared, they needed answers, they needed their money for their cars to be fixed or their medical bills to be paid. I think one of the biggest challenges was actually being a paralegal for personal injury and dealing with insurance adjusters because they obviously have to think inside of this box and I'm trying to get them to think outside of the box as to why our clients needed extra money than what they were willing to give. That was also one of the most fun parts of my job with that because I got to present a case and I really enjoyed that but at the same time it was crazy challenging because having to explain to a client, your fender bender is not worth $10 million, that's like a truck accident and they don't understand that because they're so emotionally attached to themselves and their family and their car, rightfully so, so I think that was the most challenging.