Two things that I love doing at work is helping others, just teamwork for me. It's everything. I just feel if you have a good team, it just makes things easy for you in all aspects and it helps. It makes the job easy pretty much for everyone. I also do like meeting and exceeding my goals. I always like to push myself. I like to work hard, just pushing myself mostly because I love exceeding my goals. It just makes me feel complete and always want to do more, always want to help. Two things that I do dislike is cold calling and hearing customers complain. With time and experience, that used to get to me really bad to the point where I used to cry because I took it personally. But now with time and expertise, I learned that it's nothing personal. Most of the time, customers just want somebody to hear them out. They feel the frustration and they feel like nobody has helped them. Sometimes us as humans, we feel like screaming and talking back and loud. We just feel like that will be the only way that people can hear us. Like I said, at first I used to take it real personal with the cold calling.