With my previous role as an account manager, I would assist on other co-workers' routes, so making sure that notes were put in, if I spoke to the customer, anything like that was pertinent so that they knew exactly, oh, you spoke to them, so and so. I sometimes didn't get reciprocated from the manager, so it was kind of difficult to, one, try to go to your manager with an issue, per se, and to ask them to have the notes in a little better, so that was a bit difficult to go talk to them, but I did end up talking to them, and they were like, oh, my goodness, I wasn't aware that I wasn't putting in good enough notes, and so that, I mean, it was resolved, so.