So an example I would like to give of a time that I exceeded employer expectation would be on-site. We had to go to some federal locations and some days we had several walk-ins as well as of course the people that had already pre-scheduled to sit with us on-site and when it became that busy and people were just kind of sitting around waiting hoping to be able to talk to somebody I would actually instead of having one person or two people come to my table I would say hey listen if y'all are in a friend group if you're a family group or if you don't mind sitting together I can talk to four of you at the same time and in doing that it kind of you were kind of able to hear what everybody needed what others may have already had in place and they were interested in as far as other products that were available and they don't also allow people to hear the other ones stories on why they were signing up for it or how that policy had already worked for them in the past. So by seating multiple people at the same time it was allowing me to cross sell products to people who already maybe had one or two things in place, sign people up who didn't already have something in place, and then allow these other people to communicate back and forth what they already knew or needed to know about what I was presenting to them.