My goals are to learn more about the insurance industry and just develop my sales skills, to also develop just my interactions with customers. The more knowledge I gain, the more I can share with others and I do believe that there are so many people out there that they really have no idea of what is involved in insurance. I've seen that to a great extent now that I'm in a call center and I'm talking to people from all 51 states and so I do get to talk to a lot of people with a lot of different personalities. But one thing is for sure, most of them have no idea of what they're carrying in their coverage. So I take satisfaction in explaining this to them, explaining why they need something. A few times maybe people are carrying something they don't need but usually it's the other way around. And so my goals are just to further what I'm already doing, become even better at it and that's really where I see my professional future is just in the insurance industry and developing more and more skills.