What do you believe are the most important qualities of a successful employee slash salesperson? I believe it's very imperative for an employee and salesperson to have good listening skills. You have to listen and hear what it is the client is requesting, whatever they are wanting. It's also important to have clear communication. I feel whenever you are transparent with the client, they are able to trust you. So developing the ability to establish trust with a client is very helpful. I believe also having superior customer service. If a client does feel heard, respected, and thought of as more than just a sale, they feel more comfortable and they are more likely to send referrals as well as to come back and be your returning client. I think it's also important to be respectful of one another's time. Whether you are an employee or a salesperson, understand that everybody has their own time. So it's very important to be mindful of that.