Whenever I do not know the answer to a question, I will exhaust every resource that I have trying to finally answer that question before I will go to somebody else. In my current position, I work by myself. I do have the assistance of managers, however they are not trained in exactly what I am doing, so I am typically left to myself to figure out the solution to any problems that I have. I typically will go to any training manuals that I have. I might need to look up the problem online, but most often I have access to the materials I was trained with and I will typically have the answer that I'm looking for. If I cannot find it there, then I will absolutely go to a manager or somebody that is higher up than me to find my answers.