The most important qualities in a successful sales representative is you have to have a quality of listening and understanding. When you don't have those two qualities, you're not going to get the sale. You might get something. You might get nothing. But ultimately, you're not going to be able to be successful long-term. You have to have to listen. Listen to what they need. Listen to what they can afford. Ultimately, at the end of the day, you're servicing the client for their best interest. So yes, we want the sale. We want to make the money. But also, we don't want a client coming back to us disappointed because we've sold them a bill of goods and it does them no good. So you have to be honest. You have to be tactful. You have to be hardworking. You have to be open and also be flexible. Some things will change out of the blue, but if you are able to go with the flow and save an account or win a sale with a client, all those things add to the win factor. So those are some of the best qualities you can have. And honestly, just taking your time, be calm, and being positive too goes a really, really, really long way. So those are the things that people remember the most. Those will make people come back to you. Not so much a product sometimes, but they like who you are and they might want to come back to you just because the relationship that they're seeing with you is valuable.