So with my last position, I had many goals. I was a licensed insurance agent with Geico, so we had monthly goals as far as attendance, sales, referrals, and also customer service goals. I've exceeded many times as far as those goals. I've been in the top five with Geico for as long as I've been with the company as far as my team, and I've also received multiple rewards for top customer service. I exceed those goals by paying attention to the customer's needs and making sure they have everything they want that's specific to their needs. This also helps a lot with referrals because I built the trust with the customer, so they're willing to take my word on other programs that we offered at the time. My attendance is also something I take pride in because of course you won't be able to get sales if you're not there, and it also helps build that loyalty with customers knowing that you're there willing to help.