I guess one of the biggest challenges with this job would probably be when I was carrying some groceries up to our home, all the bags broke, the eggs broke, the drinks busted out and it went everywhere. So the way I handled it was I went up there and I rang the doorbell and after I got everything picked up of course in the yard, I rang the doorbell and I went and explained to the customer what happened, apologized for it and gave them directions on how to get a refund for everything and they were very nice and just everything worked out okay.