The thing I liked about the last company's culture was management's open-door policy when it came to employees presenting new ideas for processes, to improve processes and procedures, and management's willingness to listen to those suggestions and even implement those suggestions to improve processes and procedures. I would have liked to have seen more value placed on training, considering that it was a broker and there were numerous, dozens of various carriers that we worked with. So I would have liked to see more value placed on training on those various carrier's product and their carrier sites, their systems.