In my last position, I was given several roles focused on customer satisfaction, efficiency, and sales performance. One of my primary goals was to maintain client, you know, satisfaction with a pretty high rating of at least 90%. And I've been able to consistently meet them and often even exceed them. And some of the things that helped me with that was by being really patient with clients, understanding their concerns and addressing their concerns promptly, and just by actively listening. And by doing that, I was able to maintain long-lasting positive relationships with my clients, so for sure.