The strategies I use to be in a relationship with customers would be just being myself. In myself, I am an outgoing person. I can easily start a conversation with a person, spark a conversation. And just honing my voice. Customers know when, by the tone of your voice, you know how the call is going to go. And if you're irritated or just not wanting to help them. So, just honing your voice is a big, that's a big thing. Like, you're the, let's see here, I don't know how to explain it. But, just honing your voice is a big thing when taking calls. Because customers know. Customers really know. So, just being myself. An outgoing person. And being nice. And I love helping people. That's how you build relationships with customers.