So, for me, the one thing that I can think about utilizing those particular traits would be when I was working at McKinley communities around the time of COVID, when everyone started going back to work, I think it's something that we all can relate to, as COVID-19 kind of affected all of us. A lot of people were late on rent, going back months. And so, for me, I had to make an initiative to reach out and try to, you know, get rent on payment, but also explain to people, you know, that it's not just black and white, there are options, there are government programs, there are things that could help you out, and giving them the tools so that way they could, you know, apply and get that taken care of. So, I feel like, for me, that would probably be the one thing that would show all of those different traits. Of course, we want to always have good customer service and make sure that we're taking care of our tenants. It was a small group of us that overlooked 24 properties in the Tampa Bay area. They're boutique-style apartments, but for us, it was like we were all a family, so we were all very close, and so our tenants were like family to us. So it was very important for me to make sure that they had the necessary tools to be able to get themselves out of the situation that they were in, because COVID was pretty unfair to all of us.