What attracted me to the position to apply for this position was the fact that I would be helping people. I love being a customer service representative for my entire career and any role that I can, just have an understanding of what people are going through and addressing those needs. It's primarily my reason because I've been in their shoes and I know that it's not easy. This life is not easy. So that's the reason why I'm here is just to help and protect people's needs. I feel that that's one of my missions and why I'm here applying for this role.