Hello so again I was a part of the property and casualty team at United Benefits as well as of course a part of the call center and we done life insurance and of course the supplemental benefits side of things. So our goals were a minimum 15,000 monthly premium that was required of us. We had to make a minimum of 25 calls per day Monday through Friday and of course if we exceeded that 15,000 which meant actually we done any premium that we done over 20,000 that entailed a bonus just depending how much over that 20,000 we went it's to determine the dollar amount. In the course of almost three years working with United Benefits I was able to maintain my goals and or reach beyond those goals and get bonuses and you know that entailed being able to have good phone etiquette being able to provide clients and potential clients with the proper product knowledge and make sure that they understood what they were purchasing or what they were considering purchasing. You know we had to do some cold but it wasn't really cold calling but maybe some of our older leads that had gotten cold and been sitting around for a while we had to follow up with those and just try to get in contact with them and see if there's anything we could do for them. So it was phone and well it's some on-site events that we had to tend to and be face-to-face with people and hopefully get them signed up too.