I like to consider myself a little bit more relationship driven, because I feel like if you're able to be more personable with a customer, you're able to open yourself up to more opportunities and the customer will be more likely to remember my services and maybe even want to refer back to me for a service as well. And also I feel like wanting to be more personable with a customer will make them want to be to use our services more and maybe even refer our services to other possible clients.