The problem with the team member I had is when I was doing training at my last job at Verizon, I was a training leader at the time. The way I resolved the issue is just sit back and listen, see what the issue, where the disconnect was coming from, and we just proceeded from there. Still hired the guy, but of course, it still didn't go right. But I mean, you know, I was just still professional at the end of the day, still tried to help him push for his goals. It just didn't work. But you can't undo so much, you know.