So, a tough customer that I went over was an elderly man. Our swimsuit covers were about 100-160 pounds and he did not have any family or any help to unload it, so I was able to actually get with the freight company and they were able to actually schedule a white glove service for that customer. That being said, that means that they come in the house, they prepare the product, and then they take away the trash, so that's exactly what they did. He was so happy about it because at first I had no clue that he had no family or friends around, no neighbors, nothing, so I was able to help him with that, which is great.