Well, I have six plus years of customer service experience, and before that I worked as an ER tech in a hospital, and I worked as an EMT intermediate. So basically my whole working career has been helping people. And I think I'm ready to transition from the customer service side of things, which will still be customer service. I will be helping the customer obtain insurance and let them know everything that's in their policy. And I think it's just time for me to get to the point where I can move up within a company and acquire new skills.