Hi. To answer your question about a challenging client, I was having some difficulty coming up with one because I deal with so many pleasant clients, but I was just thinking of one client in my last position where it was a general manager questioning in a somewhat challenging way why we don't do, why we don't have a procedure that would alleviate an issue that came up. And I was surprised she, as the general manager, didn't know through our corporate, our connected corporate connection that we do have that procedure in place, and we were just trying to follow up to make sure every step of it was being taken care of. So once I explained it to her, she said, oh, you know, so it's a.