Hello, my name is Lillian James. I'm a single mother of two 15 and 13 year old girls. I started doing insurance since 2018, got laid off during the process of COVID, went back to doing medical. I'm also a nurse in the medical field. So I did a little bit of that. So now I'm ready to get back into customer service insurance. And I just started applying and I'm just ready to get back into it.