There was a time when I had a customer who we thought everything was going to go well with. I didn't check in the beginning like an idiot, but anyways, I went and picked her up, about 35 minutes away. Brought her to the dealership expecting her to drive the car home. Oh, that didn't happen, so I had to drive that 35 minutes back home, back to her home, drop her off. In the morning, we got an approval, so I had to go back, pick her up, bring her back, so that she could get the car and drive home. Unfortunately, she couldn't get insurance because her rates were too high, so I had to bring her home and she had to shop for insurance for three days. When she finally found somebody to take her, I had to go pick her up and bring her back. I was definitely going out of my way, out of the dealership's way.