At my last job, we had fundraisers, so we had parents that would get very upset because they couldn't meet the goal that was set for the fundraiser. So we would have to speak with parents and help them realize that the goal to be met and the funds that we were raising were to help with their children's future in our STEM program in the classroom. So I am usually very persuasive when it comes to situations like that, so I will usually get the parents to calm down. I will make them feel more like not a conversation that was trying to make them upset. It was more a conversation trying to help them understand from both perspectives, not me only helping them understand from our perspective, but me understanding them as well. Like, I know that you don't have the funds at this time. Maybe we can give you another deadline. Maybe we can find any other sources that can help you. For example, some fundraisers, we had small businesses or friends and families that would contribute as well. I would help them find any option that could help them. I always like helping them as I know how chaotic it can be when someone finds themselves in trouble, then they don't have the tools to get out of that hole, let's say.