Yeah, I have experienced issues with team members, never personal, more so in regards to the quality of work being performed. When I was a supervisor at Starbucks, there were a few partners who had a little bit of trouble continuously following company standards when it came to things like cleanliness, or customer service, or making drinks. And the way that I as a supervisor would go about resolving those situations is, first of all, asking them what their understanding of was, what their understanding of what the proper procedure was, making sure, first to see if they knew that they were performing incorrectly, and if they did know, asking what led them to perform their duties out of line of the standards. And if it was a personal issue, try to understand what's going on in their personal life, hear them out, as sometimes people can simply let their personal lives bleed into their work and that is an unfortunate circumstance when that does occur, but it does happen and I think trying to understand and hear them out and remind them of the proper way has been the best way to resolve situations like that in my experience.