He would say that I overthink, I overanalyze the small stuff, I think way too long and hard on the big stuff. In the world of selling cars, there's a certain line of questions, a certain amount of information that you want to gather from every customer. I ask the same question probably two or three different ways, just to make sure I have all the info that allows me to help them best. My boss has told me on a couple occasions that I'm making it harder than I need to, because I want it done right. I want it done right the first time, I want it done right the only time I have to do it. Because of that, I want to overturn every rock, pull on every thread, make sure all my bases are covered, and that everything is done like it is supposed to be.