For my verbal communication skills, I improved them by being a manager. I'm not the best at communicating, it takes me a second to figure out what I'm trying to say, but I've been trying to be better about, in this moment, this is what I'm feeling, this is why I'm feeling this way, where can we go from there? And then my listening skills, my mom and I used to fight a lot, and it was because I was just a teenager that didn't listen very well, but as time has gotten on and she tries to talk to me about things, I've been a lot more open about listening to her when she's trying to teach me something.