Yeah, how I solve a solution at work is I will firstly approach them systematically and I will be a good listener to get all the information from the customer and if I have all the details and if I have the answer instantly I will be able to respond back but if I couldn't I will talk to my colleagues or my supervisor to be able to get a solution to the problem for the client and I will surely try to put a smile on her face or ease on her face to get a solution to their problem because I love putting a smile on my customer's face. Thank you.