With this one, I think I did learn pretty early on what it means to fully explore a candidate's background. No one is a blank slate and no one would be exactly the same or similar to another individual. You truly have to dig into a customer's needs or an individual's needs if you're recruiting them for a potential role to see if that's really going to align. There's a lot of times where you'll talk with a customer or talk with a candidate and it's someone that has certain needs that you might not be able to meet. So it's working with them on your ability to meet those needs and being flexible with meeting them where they're at rather than expecting them to meet you where you're at. I think changing your style as well is very crucial and paralleling what each individual's style is for communication is very helpful. I've learned this in recruiting on the East Coast versus Midwest and West Coast. East Coast likes it very direct and they want to get right to the numbers, get down to business, no fluff or small talk, whereas that could come off as rude for someone that is based out of the Midwest or is on the Western Coast. So learning to navigate the fluidity and changing your communications style is very key in meeting a customer's needs where they're at and building those relationships.