The difficult time was mostly when you're in a position that you can't help certain students or they don't qualify for certain aid. And you're wanting to help them but you can't and there is a limit of things. And what I learned was you could do what you can to help everyone but sometimes you can't help everybody. So you just try your best. You try to find other ways they can try to win the situation that I was in for them to apply for scholarships and things that further can help them and assist them.