An ideal work day for me, it would be a day where I could work the day on the plan that I created the day before or first thing in the morning and I didn't have any interruptions and was actually able to finish all the things that I had set up for that day, meaning that everything went smoothly, everything, there didn't have any setbacks, challenges or issues that would come up to prevent me from finishing the tasks that I had planned for the day. Usually what I do is I create a plan for the day, like cases or what is it that I want to accomplish for the day, keeping in mind the KPIs and the resources that I want to get for the day and you know, life happens and not much can get done from that plan. But my ideal day would be a day where everything I had set up for the day gets done.