Hi, my name is Tim Sesbee, and I am, you know, someone who's very enthused about working very hard, and I'm also slightly organized, and I like to make sure that I take care of people. I really enjoy taking care of people, and I really, really enjoy making sure that, you know, people are in a better place prior to when, you know, I have a conversation with them. While I can tell you about myself and who I am, I'm, you know, well-educated, had a college degree, I had the opportunity to study in England, I came back here, and, you know, I've worked for, you know, a customer service position for a few companies, some of them being my favorites, like Apple, and, yeah, I think high-level, that's, you know, really who I am, and that's really what I like to do. I'm not afraid of getting things wrong or not knowing the right answer. I'm also great at troubleshooting, and I'm also great at finding answers, so I don't believe in saying, oh, no, you know, I can't do it, because I'm always happy to ask for help when there needs to be help, and, yeah, so I think that is me in a nutshell, in a minute.