In my last role, I assisted the cold case detectives by making sure they had access to the data they needed that was pertinent to their cases. So, as far as meeting the goals, I wanted to make sure that the policy was to make sure that none of the detectives were waiting more than 24 hours, and if it was an urgent case, then that would, the time frame was eight hours, and I exceeded those goals. I actually didn't have anybody past 20 hours, so I did well on that, and then I think my average time for a standard case was about four hours. I dealt with multiple cases every single day, complexity varied depending on the specifics of the case, and it was my goal to source the data that was relevant, and then also make sure that once they had that information, that they were able to maintain access to it. So, I met my goals and exceeded them.