I want to work in the insurance industry because it is very similar to customer service. Everything that I've done in my past work history has been in relation to customer service and just being there and doing whatever I can to make sure that the customer gets the best outcome possible. And I believe that is what the insurance industry is about, helping the customer in whatever way they can, whether it's an accident or just getting a quote for them. And I believe that I'll be able to help out with that.