Okay, so the question here is how do you respond when you don't know the answer to a question? Well, when I'm faced with a situation where I don't have the answer to a question, my first step is to say, you know, that's a great question, to acknowledge it's a great question. But as I say, I know the answer to it. But let me just make sure that I have the right answer for you. So kind of the approach basically shows that I'm reliable to providing the correct information. You know, at that point, of course, I dive into research mode. You know, I look up the reputable sources, consult with, you know, colleagues, perhaps, and, you know, use, you know, usually resources available, you know, based on the company's, you know, protocol to find, you know, the right information. And of course, once I have the solid answer, to go ahead and circle back to the customer who asked or whomever asked the question and give them the best response there. You know, that way, you facilitate maintaining trust and credibility. It also encourages, you know, learning, you know, I'm always feel like I, you know, I always am up to learning. I feel like I learned something new every day. And so the idea is to not lie and say, oh, and make up something and say, oh, you know, or either to basically say, hey, that's a great question. I know the answer to it. But, you know, let me research it. Let me get you the right information.