I have a stellar set of exceptional customer service skills as I've been working with customers and the service industry for over 40 years. As far back as when I was a lead server trainer for Red Labs for 14 years, dealing with patients on a daily basis and not always in a pleasant way, having to interact with obnoxious people as well as obnoxious doctors, and I just have a sense of dealing directly with that and taking care of the situation the best I can with the availability of the skills that are given to me to what extent I can take to problem-solve anything outwith.