Good morning. My name is Carlos Garcia. It's a pleasure to meet you guys, actually. Actually going for the position, again, good morning. My name is Carlos Garcia, interviewing for the account manager position here at Pacific United Insurance. A little bit about me. I grew up in San Diego. I'm a local. I know the businesses, know the area, and know pretty well. Originally my role at this job, my current role, was processing claims. I came from a non-standard type of insurance company, which was Bristol West. Prior to that, I was actually at Wawanisa over there in Mission Valley, where you guys are at, and moved from actually just reporting new losses at Wawanisa to processing claims from the beginning to end. It was a great opportunity to get an advance in my career. I got licensed for the state of Colorado. It was a Texas license, but it actually practiced in Colorado, Nevada, and other areas. Eventually from there, licensed in Florida, licensed in North Carolina, South Carolina. So pretty great knowledge and claims background, as well as assisting our bilingual customers, since I do speak Spanish fluently. Typical day at the job would be just entering claims, paying claims, coverage investigation, clearing liability and coverage, court statements, entering a bunch of information into the system. Pretty familiar with Epic as well. I'm not sure if that's used, but Epic is overall pretty much used. From there, I went to catastrophe, got to travel the country and see this beautiful country of ours. That was a great experience. However, that was very, very exhausting and tiring. You had to have a great deal, you gained a great deal of knowledge, but eventually came back to California where I am reaching out to you guys for account manager. Great communication skills, talking on the phone, meeting in person. Love doing that. I love it. That is part of the role, a big part of the role when you're on the phone, making sure that you're fulfilling your insurance needs. That's where I can come in and play that role with you. Thanks so much. On to the next question. Look forward to hearing from you.