Yes, I have many skills that I have been able to grow along my career path. I think that one of the skills that I have learned to work on the most is developing empathy and sensitivity with the customers. I am a very good listener and I also do a lot of probing questions in order to find out what my clients really need from us. Sometimes you have to ask to get everything they need. They will not tell everything at once. Also I have tech savvy. I don't have any issue working with office equipment, internet, and software for customer service. Part of my hard skills I could say that are also sales and I'm bilingual. My native language is Spanish so I can work also with clients that only speak Spanish too.