So this is a good question. So what have you learned from your mistakes? I've learned just to take accountability. I find it very important and very beneficial to just take accountability. Everyone messes up, everyone's human. Of course, you don't want to mess up very often, especially the same thing more than once. But just taking accountability, saying, hey, I messed up, help me improve, or how can I improve? Or just acknowledging to yourself, hey, I messed up, let me correct this. For example, when I was brand new to my panel manager job, I got the job right around March, 2020 when we did transition to work from home. So I was learning, I knew the department, but I was learning a completely new role from scratch while working from home. So it was different if I was learning it in the office, I could shadow someone, I could get in a meeting room with them and they could physically show me. It was a lot different learning something working from home, but so definitely a little bit of a process. So basically, I was in charge of the Southwest region. So running all of our Texas markets up to Kansas City and St. Louis. And one of those markets that we had was Houston. Houston, it was our first market for the audio panel at Nielsen. So they operate a little bit differently, they have slightly different rules. For example, when we do have to de-install one of our homes, which is basically, we have homes that are in studies, eventually we do have to de-install them or based on certain rules, we would have to de-install them. So I wasn't quite familiar with the process. That I didn't truly... Oh, let me...