I'm sure they would highlight my strong interpersonal skills, my patience and empathy in dealing or handling customer inquiries or issues. They would mention my ability to remain calm under pressure while I'm working under pressure or my effective listening or communication skills. They were probably going to mention how reliable and how I strive to give the good and to exceed the expectation, how I'm able to work under pressure and meet the deadline. They would mention, they would highlight my professionalism presentation and how my attitude, my how I am.