Hello, so for me, I think one of the biggest things that separates me from other candidates is going to be the fact that coming from a background that's so focused on having the best customer experience as possible, I think it's one of the best traits that I have going for me. And that's even before we talk about the fact that I am fluent in Spanish as well. So I can read, write, speak with a completely different customer base as well. And it could be something as complex as talking about insurance or technology, or it could be something simple as just basic questions that help them feel more at home and essentially end up trusting me so that I can go ahead and solve their problem as best as possible. Beyond that, I do have several years of handling sensitive information and understanding the importance of empathy for any customer so that that way we can go ahead and find the solution that's going to work best for them. And that instead of just trying to get the biggest numbers out there, because when they do understand that we're looking for something that works best for them, they are going to understand, okay, this is something that's on my side, and then they're going to want to come back to us in the long term so that next time they always end up coming back to us as well too. Besides all that, I do actively seek out ways to go ahead and improve our process. And that could be something as me just asking for feedback from management, peers, customer reviews, etc. Or it could be something like reviewing our processes, our systems, are we up to date on our technology? Is there something better that we could use? Is there something we should be looking and expanding to so that we can go ahead and reach out to all our customers and find the solution that works best for them? So I think for me, like I said, just having a little bit of everything from having that empathy, having the technology side of things as well too, is what's going to really end up separating me from just somebody that solely focuses on one thing. Besides that, like I said, I'm always open to being adaptable to changing our processes or if we have a new one completely that we should go ahead and adapt to, I'm going to be the first one on board to go ahead and try that out because it never hurts to see what we can do better as well. Worst case scenario, we can always go back to what we already had. But always seeking to improve in one way, shape, or form is going to be the number one goal at the end of the day. Thank you very much.