I believe what separates me from other candidates is my strong background in customer service. I've had 30 years plus, either face-to-face or over the phone. I strive to make every phone call to where they're 100% satisfied before I get off the phone with them. I offer, if there's anything else I can do, explain the different lines of business, if there's anything that they're interested in, go to as far as mailing them information or emailing them information, depending on the company policy. I just feel that my knowledge and background in customer service would put me ahead of everyone else that's applying.