I would say one of the most important things I've learned kind of over my career, all throughout my 20s, is that kindness is free and kindness goes a long way. You have no idea what someone is dealing with at home. You have no idea how much they've sacrificed to maybe be able to afford to come to your practice or afford to use your service. And so kindness is free and we can all use a little bit, just having patience and understanding and meeting people where they are and just making them feel seen and heard and it goes a long way in the customer service industry. Just with developing a repertoire with people and letting them know that they can trust you and they can count on you and that you're here for them. When you go somewhere, you don't want to just be another person that's forgotten or not really cared about, especially when you're paying for like a premium service. So I'd say that's one of the most important things I've learned is connecting with people is so important. Letting them know that they are valued and cared for and just being kind every day and wearing a smile on your face or just listening, listening to someone can go a long way.