A little bit about my telephone sales experience. I worked for CarMax for the last eight almost nine years as a business operations manager and we were constantly reaching out to previous customers that purchased vehicles and trying to get them back into the door and to purchase something else and we were also reaching out to people who had come into the store and left their information to see if they were needing our assistance or if they would give us a few minutes to kind of talk them through what CarMax was all about and I believe that lines up pretty well with you know telephone sales.