So the strategies I would use to build relationships with potential clients would be to kind of build that personalized relationship with them, you know, by being on a first-name basis with them, you know, getting to really know your clients so that way they'll become loyal to you. You also want to communicate very, like, empathetically to any concerns, any problems. You always want to exceed their expectations and you always want to ask for feedback as well, you know, to try to understand why the client is going to you versus someone else and what they like and dislike about you.