What do I expect from this position? I expect to definitely be able to learn American family a lot more. That way, in my five-year goal plan, I'm striving to actually become an agent and have my own agency. I also expect to be able to interact with the community and assist them from getting their needs taken care of. Definitely, I do understand that this company is family-oriented, and I expect to drive that to the customers that come in that have a need for their family and the things in their family.