The way I like to organize my day is I like to do the urgent tasks first. So I go through my emails, my chats from the day before, and I work my way through what is the most urgent to what is the least urgent. I like to handle things on a phone call if I can with the customer. So if I have questions while I'm doing it, I can ask them when they're on the phone. If they have questions, they can ask me while we're working on it. So if it's a vehicle change, I'm going to do that right on the phone with the customer. But if it is something that's a little more difficult and I need more time to work on it, I will continue to work on it after I get off the phone with the client and continue to move my way through the process. But typically how I organize my day is urgent first and then going down to least urgent. I like to put everything on an Excel spreadsheet right now because the agency that I'm at doesn't have a robust system that will allow me to make tasks in a way that makes sense to my brain. But I have used EasyLink system before. I know that's what you use. I really enjoy EasyLink system. But for me, being able to put my tasks down all in a row and be able to check them off is what helps me maintain my organization. And also, I don't have 10,000 sticky notes sitting on my desk.