This is a good question. What separates me from other candidates? I would have to say that the fact that I've been in customer service for just over 20 years, and I'm successful with it, would have to set me apart. Anybody can be trained. Anybody can go through the motions and do the job if they pass the exam, but if you don't know how to talk to people and treat them with respect and honesty, then you're not going to be good at your job. It's just what I found out through the years of working with customers.