I build, I bring a strong combination of customer service and also assurance knowledge, and with those skill sets, it allows me to address our clients' need and provide my experience and my advice. Also my ability to build and maintain relationships, ensuring that the customer feels valued and understood. Also, additionally with that, I do have tech skills as well, and that allows me to navigate different softwares and systems and complete any processing with programs, anything like that. Now with these skill sets, it helps me contribute to the team, and it also provides excellent customer service to our clients.