Some of the strengths and weaknesses that I think I have, I think as a weakness I'm very compassionate to my customers. I try to help them as best as I can to find what they're looking for and I'm very honest with them as far as their policies go, when their rates go up. And I try to keep them as comfortable as possible. Some might say that might be a weakness because a lot of places, they're very pushy when it comes to just sell the product and move on. But I'm very compassionate toward my customers. I want to help them the most because that's what's going to keep them coming back and paying their renewals. Because if we give them an environment where they feel like they're not cared for, we ultimately will lose that customer. My strengths, I believe I'm very informative. I put my time and effort into treating everyone with respect. And I work hard into making sure that I have enough knowledge to give to the customers. And I like to grow and learn as an individual. I don't just hold on to the idea.