An ideal work day for me, I start my day by looking through reports. I take an 8.5 by 11 sheet of paper and write down what I need to do for that day, whether it's follow up, following up with a potential client, following up with sales people. I always start my day by planning out the things that I need to achieve. It helps keep me on track, it also helps keep my staff on track, and I found it to be very successful.