We give two examples. When I serving in China insurance company, also I made a family who just immigrant from China. They know nothing about English, okay? So they also have no knowledge what it be by insurance, for health insurance, auto insurance and the home insurance. So we explain to them, okay, so for the auto insurance, when you're driving the road, so you can be accidentally hit people or people hit you, or anything can be happened on the road, you need to protect. And it's a law in US, you have to have auto insurance when you're driving the car on the road. So for auto insurance, so for home insurance, so you probably will have a bad weather, you probably have some people broke into your home, that's all you need to protect. So I said, one, two example, actually I got one more example is I'm doing health insurance and I will make the people will be senior and they don't have any other paperwork. There was one time I contact center of CMAs, CMAs like center of Medicaid, Medicaid, gave their paperwork information, that's take 45 minutes for long waiting on queue. And when we get the information, we got all the senior couple enrolled before the deadline of the AEP, which is annual enrollment. Normal people want to do it, but I helped them.