So, I feel like I can give a lot of credit to my first boss. I worked in retail for almost a decade at a place called Premier Pet Supply, which has many locations all over local area now. But I worked at the original one in Beverly Hills, and the owner is Mike Palmer, an amazing guy. Great, great stance on customer service and just providing a quality experience to customers. So he was super motivating. Just all the things that he would say, just to make you realize every little thing counts. People love it when you remember their name. Just when you go out of your way to actually take someone to the products they're looking for instead of just pointing them and describing where it is in the store, going out of your way to walk them there, and asking questions to help them get the best product to help their pets. So all of that that he taught me and instilled in me, I give credit to him and I take it through my career now. I feel like it's important to be really thorough, to really connect with people, ask the right questions, ask a lot of questions, just so that you can really get the full picture on what someone is dealing with or going through, and to serve them better. I think just his enthusiasm and passion for helping people and pets, I mean, that's just it was contagious. So I feel like I've carried on that tradition, and I really just love to help people and to have people satisfied with the job that I'm doing. So even in my job today, I always ask for feedback, like, how are you feeling? What did you think of the workout today? How are we reaching the goals that we've set? How do you feel like I can serve you better? So these are all things that I think I got a good basis with in my retail job.