Well, I consider myself to be very cultured, so I just try to get kind of an icebreaker in to build that rapport with the customer, just if they have a common ground or, oh, you're from this side of town. Oh, do you like this? You talk about food, talk about movies, talk about their job. It's all about finding opportunities to help your client. And when you kind of size them up, it builds rapport with your clients, and they'll trust you to babysit their kids the next weekend. You just have to be kind and genuine, which is something that I pride myself on, is being genuine and articulate and extremely cultured. So I speak multiple languages, some fluent, some not, but I try to get into culture. I've been around the world, so I try to get into somebody's, you know, their culture, their way of life, stuff like that.