When I saw this position available, the job requirements matched, you know, skills that I possess. I am very people-oriented. I am good at creating relationships and strong customer service skills, and I thought it would be, you know, a new opportunity different from, you know, my HR background, but I can still transfer the skills from the human resources management that I've been doing for 15 years and maybe, you know, start a career path within the insurance industry. I also use Allstate for my insurance. I've had very good experience working with this company, and I thought this would be a really good fit for me.