The strategies which I use when building relationships with potential customers is I am a good listener. I ask the right questions. I'd like to know from the customer what's their goal, what is it that they hope to achieve. And then I actually talk to them more to find out again exactly what their needs are. And then I come up with like one, two, three ways or different ways to be able to help them to reach whatever the desired goal is, or even to help to show them other ways by educating them, by going over the list of things that they've told me that they wanted to accomplish. So to be a good listener, to be very personable, to ask the right questions, to be attentive. And by being a good listener, it helps me to be able to better understand what it is that the customer is looking for, or what it is that they need, and to be able to advise them as a professional.