Hi, my name is Carlos Orozco, and I'll be answering some questions for this interview for BMW of Permian Basin, Swell BMW. So one of my weaknesses that I have, I think it's that I talk too much, sometimes I over talk too much, but I think that's good as well for a salesperson, and I have a lot of active listening towards the customers. Technically, I don't see my customers as a customer. I see them like a friend or a family. Try and get them to know them as much as I can, because it's a big purchase that they're going to do, and I want the customer to leave with a satisfying vehicle that they want. Technically, I think that's one of my biggest strengths, and I'd rather have a customer coming back than not coming back. So that's why I try and see them as a friend or a family member.