The skills I bring to the job are utilization of Microsoft Office, ability to work as a team player and independently, authorization of members, providers, and third-party representatives, advising and researching benefits, claims, and billing inquiries, working in a time-sensitive and expedited environment, the ability to be empathetic with members while helping them, maintaining accuracy in a fast-paced environment, analyzing key details for cases to be determined accurately, troubleshooting program, slash, websites and computer issues on the spot, finding opportunities to save time and work more efficiently.