I think what's going to separate me from the other candidates is my drive to succeed and my ability to succeed in adverse situations. I've worked many high-pressure jobs and my time in the military and time working out at Sea-Tac Airport puts me in high-pressure situations where I was able to react accordingly and not overreact or underreact. I was able to adapt to the situation no matter what changed and how quickly it did, as well as the fact that I'm very personable, I have a great customer service repertoire, I've built that up, I have a lot of experience in it, as well as being able to pinpoint people's needs as opposed to just pushing for the bottom line. And that's what's going to set me apart, is I'm going to have customers that are excited to upgrade as opposed to they feel obligated and then come back and downgrade as soon as they're off the phone with me.