Currently, I'm tasked with responding to customer concerns through analysis and research. Do this on a daily basis. We have a large group of customers throughout the US. The task that I have is learning about our products and making sure that we create and design products for our customers that will help them assist their customers with their insurance needs. With these sort of products, we develop each quarter and try to get them rolled out each year. So, these are some of the things that I'm tasked with and I have met my goals and exceeded those goals for the last year or so.