My sales process, I'm not really sure that I have one. I would have to say though, when I did briefly work at Ulta as a lead and when I worked at Sprint as a sales rep, I think that my process was to build a little bit of a rapport with somebody to figure out what they're looking for, whether it be in makeup, insurance, cell phone, and just figure out what it is that they need and find something that better suits them, being able to break that down into all the benefits while also addressing their concerns and how it benefits them, and making sure that they feel confident and they're walking out understanding what they purchased, how to use it, and that they overall just feel confident in their experience and happy with their purchase. I think that that would be my sales process. It all comes from starting a rapport and building a small relationship with the client, whoever you're talking to. I think that that's how you start it and then you just go into what they're looking for and what they need. I would say that that would probably be my sales process.