Great question. What strategies do I use to build relationships with potential customers? First of all, I think it's important to meet the customer where they're at. And what I mean is get a sense of them, ask a lot of questions. Some of them, of course, are screening questions because you want to get them exactly what they need. I've always been natural and authentic with building relationships. I've never really had an issue disarming a customer. I think it's especially important in the finance department. I've been a consumer, a car consumer as well. I know that it can be somewhat intimidating to go into the finance office and have to sign papers and pay money. And that's like a really can be very stressful for people. So I think it's important, strategic wise, to start asking questions about them, keep them engaged, and make sure that they feel like they're somewhat in control. They're just not coming in there to sign a bunch of papers and be on the receiving end of a big ticket transaction.