What skills would I bring to the table? I feel that my background in customer service is a very important part of what I would bring to the table. If you need to teach someone a computer skill or you need to teach someone how to use a particular machine or system, that's something that can be taught to somebody. But I think that customer service is a particular skill set. It's the empathy for the customer. It's making sure that the resolution that the customer is looking for can take place, both for the customer and for the company. And I think that that's not something that's taught. That's something that's inherent. And I feel that I bring that inherent ability to the table. I do know Microsoft. I do know computer skills. I do know etiquette. I do know things of that nature. But the teaching of customer service isn't something that is as easy as one would think. I've hired before, and you certainly look for that in someone that you're hiring, someone who has that innate ability to empathize with the customer and understand and know when to escalate if needed, but also has the empowerment to take care of the customer the way that they need to so that everybody benefits from the resolution. I feel like I bring that to the table.