Being an account manager, it really does take time and being able to multitask. I like to also attribute that to why I can be a successful stepmom with five kids, because I have the ability to multitask and be able to take care of multiple things at once. Now, that's not always ideal for a situation, and like I said, I will try to do the task on the phone with the client as much as possible so that I don't have to contact them back later with more questions, or I can get the answer right then and there, and we're done in ten minutes, and everybody's happy. I prefer to do it that way and then go back to the last task that I was working on and go back to working on what I've been working on unless something bigger priority came up. If something bigger priority came up, it would need to move to the top of the list, and I would reorganize my day to make that happen. But like I said, the majority of the time, it's just me doing things on the phone with a customer, or immediately when I get an email saying, Hey, can you work on this thing? I will go ahead and put that on my Excel spreadsheet. I will make a note in the agency management system what my next steps are, and then I will proceed forward.