I think my current manager would say that my greatest strength so far has been my ability to catch on pretty quickly. State Farm uses a multitude of different systems to quote through and I've been able to utilize all of them so far. I've also picked up pretty quickly on the ECRM management system that they use and the underwriting policies and procedures that we have in place. I also have been handling customer service calls and I've been able to help quite a bit with mostly payments and answering questions related to policies, but also adding policies and swapping policies for customers.