What separates me from other candidates is that I definitely have a strong background in working one-on-one with customers and clients. Everything I've done has always been client-facing, meaning that customer service is always number one. I definitely feel that I'm able to build good relationships with my customers, with my clients, my homeowners. I still talk to previous board members I've worked with that no longer manage. They still reach out to me from time to time. I just have a good way of building those relationships and trust with people. I feel that I'm very genuine and I treat people the way I want to be treated, and I think that that's probably the key to being good at customer service is just being genuine and wanting to do the right thing and treat people the way you want to be treated.