The main thing that I do, for example, at my current job for solving problems would definitely be to attentively listen to the person speaking and really identify the problem first because I feel like if you don't know the problem up front and you're not really understanding it, it can be difficult to solve. So definitely making sure you're active listening to the person or actively reviewing and being thorough with your information can help you to set up a plan to problem solve. And I would say just creating different routes for the problem, so that way if the first option doesn't work out for solving the problem, that way you have some backups that you can try for that. So I would definitely say, though, the top of that would be to actively listen and figure out the root of the issue.