The strategies I use to build relationships is basically being very friendly, asking open-ended questions, getting to know them, picking up a few details about where they're from, you know, mentioning anything about like, you know, their sports or activity, events in their area, you know, trying to get to know them on a friendly basis, to build relationships, letting them know a little bit about, you know, our company and anything to relate to them. Then getting to know what their past experience has been in the particular space that they're looking for help and asking what was the worst experience and best experience and what can I do for them.