Well, to begin, to tell you a little bit about myself, I'm a native of Chicago. I have lived in Chicago the majority of my life, and I have been in the financial services industry off and on for several years. I am currently working as a tax expert with Intuit, one of the top companies in the tax industry, and I have an extensive background in customer service. I have been in the insurance industry simultaneously off and on for over 20 years, so I have a very strong understanding and background of insurance, financial services, and many of the supporting areas that go with the industry. I have a bachelor's of science degree from Purdue University in organizational leadership and supervision, and I have a master's in accounting. I am always doing a lot of self-development through independent training through a number of different organizations. I've done things such as Anthony Robbins. I've also gone through landmark training, things of that nature. I'm always open to developing as a person and a professional.