I would say my strengths are looking for a sale, looking to cross-sale, not taking really no for an answer, because no is just not good enough. I will ask them open-end questions to try to stop them from just saying no, and when I ask them their questions or they'll give me an opportunity to quote them on things that they sometimes would not have allowed me to quote, so I do ask the open-end questions and I love to cross-sell as well and find other opportunities as well as ask for referrals. As far as weaknesses go, I don't really like doing too much service work, even though I'm great at it.