One of the highlights of the skills, which I'm going to bring in, into the job, it's number one, a very good communication skill, which I think I know I have, which I possess a lot, and also empathy, you know, the ability to have empathy on people, the ability to feel their pains, the ability to understand what they are going through. Also, problem solving ability is another thing. I'm able to visualize a problem the way they are, then try and think around, outside the box, or even around the situation. If there need be for me to improvise, I'm going to improvise then to help solve that person's problem. So adaptability is another thing. I'm able to adapt to the situation. I'm able to adapt to anything. I'm able to adapt to bad days. I'm able to adapt to good days. You know, sometimes you're talking to a customer, and the customer is very, very upset. The customer is very angry about maybe a service which you're supposed to render, and we don't render the service the way we're supposed to render it. So that gets them upset, that gets them angry. So one has to be able to adapt to the situation and put it under control. Then also, having to understand the product knowledge. You know, I know you're going to be selling products, so understanding the product knowledge, understanding each product and how those products can help people, how those products can be accepted, is another skill which I'm bringing to the job. I think the most important one is active listening. One is able to listen actively, so it's going to help in resolving issues without having to allow the customer to keep repeating, ease ourself. And the last thing is my conflict resolution proficiency, or rather, my conflict resolution ability and proficiency. So those two are one of my major niches. I'm able to de-escalate, which is conflict resolution and my proficiency. I deal with what I'm supposed to do.