When it comes to building relationships with potential customers, I'm very personable. I always gotten feedback in the past that I made customers feel like I was their best friend on our calls. So fun facts. See on my resume, I do have a background in psychology. So it makes me very good at reading people, filling them out, knowing how to approach them. You know, what would make their ears perk up post tonight. I'm very like if they're going through something, I show empathy. You know, I relate to them, let them know I'm working for them, with them, just so they can feel comfortable buying the policy. I've had situations where we were higher, but because I built that bond with them, so to say, they still bought from me. So it's made me very successful over the years, just making my customers feel more like people than numbers.