One of my strengths is definitely the fact that I am a good listener. When I was a desk adjuster, one of the things that I would do is I'd call the insured for the initial call, tell them basically what my notes say, and then ask them to tell me the story of what first indicated to them there was an issue in everything they had done up to the point that I was speaking to them. One of the things it did was provide them an opportunity to really truly feel like somebody was listening to them, especially in their time of need and stress. But it also gave me an opportunity to get, let them get it all out and ask clarifying questions. They had a sense of somebody cares, somebody's really listening. That's what I've noticed. Weaknesses, I can be a little bit long-winded. Sometimes I can also give a little more information than really is needed, but that is definitely something that I'm very aware of, and I am working very hard on making sure that I don't overwhelm them with information, but also that I'm thorough and I'm not just, you know, rambling on at all.