So, in these situations, I think that it's very important to understand the industry in which we are working in. So, in order to be effective or efficient in getting someone or a customer to lean towards wanting additional quotes, it's just being able to discuss with them what potential threats could be, not only just for car insurance, but even for home insurance or health insurance or whatnot. So, being able to, I guess, cater to their emotional needs and have them reflect that there's also other aspects of life that they have to consider obtaining coverage for, that's how you can get customers to get additional quotes for other areas.