I worked in customer service as far as insurance, and my very first job was a tanning salon. So for the first four years, five years of my life, my first job was a tanning salon. I've always been in customer service, whether it was insurance or tanning or any other office work. Customer service is a big part of everything. Plus, I do feel like I have a great personality and I'm able to connect with people and have a good, genuine heart. So customer service is something I'm used to, and being able to manage an agency, there's very high volume. That was a big thing as well, and being able to juggle everything. So customer service is, I feel like, a really good, strong character of mine.