So, as a human being, it's very likely that I don't know every answer to every question out there. And my previous work experience, especially in my retail roles, I definitely did not have the answer to every question. And how I kind of went about that was to make myself human to the customer and being like, look, I don't exactly know what the answer to this question is at this time. I am more than willing to either find out the answer for you myself and get back to you, or I can go and ask my superior a quick question and see if they can give me a quick answer for you or if they could reach back out to you if they don't have time to answer at this moment.