Yeah, so I kind of already touched on a few of these, but something that I pride myself on as being extremely personable, and that is also within the sales process. I try not to be overbearing, but if I can learn a grandkid's name or two and mention it the next time I talk to the client, I think that goes a long way. I do a really good job of making people feel heard, making them feel important, making them feel like they're the only client that I'm taking care of. It's something I've been told in the past in my previous positions. Additionally, I'm super accountable. My team members and leadership can count on me. I'm very routine, which allows me to be super consistent, which again, I believe makes me pretty accountable. And then also, I truly think that I have just the right amount of empathy to not only close a sale, but do it in the right fashion as far as get people the policy that they need and that makes sense for them.