So, I think priorities need to change, especially when a job is customer service related and especially when it's customer facing, client facing. I think the best way to go about it is to just reprioritize everything and make sure there is the least amount of client impact as one could possibly avoid. So, one example that comes to mind is when I used to work at the bank, I would work what we used to call the CAGE, essentially it was for large sums of business deposits and major wire transfers for private clients, wealth management clients, things like that. We had this reoccurring client that would always, high profile client that would require large sums of money being transferred for work, and I was his point of contact most of the time, unless I wasn't at work. And this request for wires comes in, it seems to be an urgent one, as most of them used to be. However, I did, I was already helping a client out and there was a really long lineup of business people. So, my first thought is, I saw the email, finished helping the client that was in front of me, and then teamwork. Talked to the person that was sitting next to me in the CAGE, and I was like, hey, this person emailed me wires, these need to be done, they have a time limit, I'm going to help this person out that's in front of me, I'm going to have them over, I'm going to help them out, try to not impact client experience as much as I can, and then I'm going to have to step off the line and do the wires. It's really hard when customer-facing, I think, to prioritize, but at the end of the day, you're there to help your clients, your clients are the priority, so things sometimes just need to be rearranged the best we can to minimize client impact.