In my last role at Skullshaver, I was originally just hired as a customer service representative. And after a few months, I started to point out some ways that I felt like we could improve the process. And with no prior prerequisites, no real experience in solutions or anything like that, I was basically tasked with, while also giving additional compensation, with finding a way to make the entire customer service experience smoother, whether that was through implementing AI training to help us better help the customers without a CSR representative having to intervene. We got the emails reduced drastically, almost like 50% phone calls went down substantially. I don't really know if there was necessarily like a bar set, but based on the feedback that I'd gotten from my manager and from the owner of the company, I really did go above and beyond. I completely revamped that customer service experience with no prior experience in it whatsoever. So yeah, if I'm ever given an opportunity to learn and try and tackle a new task or come to a solution for something, especially when I have the confidence and the trust from my employer, I typically can excel in those environments.