My last position was at Health Outsourcing Network as an Accounts Receivable Representative. Primarily, I dealt with speaking with patients whose bills were not current and also managing a queue of declined payments that would need to be followed up on. Generally, the metrics there were maintaining HIPAA criteria and also making sure that we were looking for those opportunities to take those payments, making sure the patients had all the options, as well as making sure for myself that the queue of declined payments for the day was taken care of. And that was something that I made sure to do consistently as well. Another part of my job was certainly data entry and auditing payment information that other representatives had submitted. And that was done with a very high-level accuracy because, of course, we're dealing with health care, which is already a sensitive topic for many, but also including payments, which is even more sensitive.