The goals that were given to me at my last position is basically was a quota, a certain number of cases they wanted us to hit per month in order to meet certain quotas. Being able to meet that goal and surpass it was something that wasn't difficult to do. It's just a matter of building good habits, good work habits and techniques, and learning how to maneuver through the system, ask questions. Most of it was dealing with health care, so basically helping to find out what the people needed and asking the right kind of information questions to be able to gather information from the clients to see what products and services met their needs, and relationship building. The better you built the relationship, the easier it was to get the information you needed and make the closes. So with that, to be able to meet goals and surpass goals, it started to become an easy task to do.