My ability to get people to open up and be real and to say what it is that they are actually thinking, as well as what they can afford, because sometimes people's desires and their budget don't match, and figuring out where people really stand and helping them. So I think my biggest accomplishment is that my, whether it was patients or customers, always felt an attachment to me and were comfortable sharing information with me, personal information. Then customers became personal friends because they took a liking to me, and I think probably that would be my strongest accomplishment, is that I always made people feel like they were welcome and did my best to help them with whatever it is that they needed at the time. And I think that's a very important thing in a work environment, because if you don't have trust or you're not liked, then people don't want to work with you. So I think that's probably my biggest accomplishment.