Solving problems in my current role involves a lot of research. The Cary I'm working for right now is the parent company for five different companies, meaning that each company has its own policies that vary state by state, and none of the endorsements are the same. So in this role, lots of research. In sales roles, most issues that come up in the process, I think, can be best addressed through using interrogatives and conversational layering to uncover the true needs and also maybe the true objections.