I'm sorry in the last video I answered it in Spanish now I read again and it says English so I'll go ahead and do that. Well I was working for an agent and he had relationships and clients that have been with him for 10 years plus and again I always treated each client with respect. I was let him know that we're there to help. Well we are there in their time of need and they can ask us for anything in regards to insurance, any questions, any paperwork that they might need, if they needed mail to their house, if they needed mail to their office, if they need an email, whatever it was that they needed I was always there to answer their phone call, to answer their text messages, their their emails, everything. We always provided top-notch service because customer service is so important for people wanting to stay with you and your company and I think I always put a of effort towards that. Personal clients I did not have at that moment but I did have my