I realize stressful situations are always going to come up and I definitely have had to learn how to navigate them throughout my career. I think I get better at it with every new experience. While working on a new portfolio that included all personal lines of business and a very large commercial line of business, for example, things were not going according to plan with my team. Instead of pointing fingers, my first reaction was to take a step back and figure out some strategies around how we could solve the problem at hand. Previously, I have defaulted to panicking in that situation. So being calm and collected was definitely a step forward and helped me approach the situation with more clarity.