Hi Steve, this is Sarah. What experience do I have in sales? Well, I would have to say that my entire life has been about sales. Every interaction that I've had with people, the public, customers, has been about sales. From property management to life insurance to the financial industry to real estate, every interaction essentially comes down to sales. It comes down to being a good listener, paying attention to their pain points, elaborating on their pain points, and then telling them the solution, describing how this presented solution can change their life and what their life would be like if they don't act now on the solution that you're presenting. They'll have more of the same or catastrophic things could actually happen. And so it really comes down to hearing what's important to them, reiterating that, again, identifying their pain points and proposing the solution for them and how it will make their life so much better. And then doing it in a way that's sincere, making sure that they know that you actually care about them as a human, as an individual.