Okay, so the question is, tell me how you go about gathering data. Not quite sure I understand that question, but I'm going to answer it the way that it makes sense to me in this position. So when I gather data from a potential customer, I'm reaching out to them to inquire just some questions in regards to like a needs analysis, basically, just to see where I can help them because a customer may be wanting one thing, but they might need a few things. And so, or they might want one thing, but that's not really what they need, it's something else that they need. Because I am the sales professional, I can kind of assess that. So you know, my sales experience in the insurance world has been telesales, so I'm able to build rapport. And my goal is to educate people, and I can only educate them if I have the information that makes sense, right, especially pertaining to their, you know, situation or predicament. So for me, I just ask questions, you know, I'll ask an open-ended question, and it'll lead to other questions and information that I can assist them with, but that's how I gather my information. I go by needs analysis, and that helps me to see, you know, where I can best help the customer.