Hello. I have over 25 years of insurance experience, which includes an intimate knowledge of property and casualty, as well as sales in a SME leadership capacity. This also entailed managing a department and its resources and teams. I am also adept in collaborating with stakeholders and business leadership to improve efficiency for both the company and clients. I coach, identify, and amend necessary procedure and operations improvements as needed, and I also have a master's degree in leadership. Thank you.