Yes Yes, I've experienced a problem before I had some people since we're in the cost in the environment Talking about being loud and obnoxious while I was on phone with customers. So then what I did was I told her The team made that If they would just keep it down a little bit I'll work with them and teach them the skills to increase their profits to help them learn how to collect money I actually took them in training and gave them the skills to help them to focus more on their calls instead of like lollygagging and playing around Teaching them that if they would just spend a little more time focusing on their job They can increase their revenues and they get bigger bonuses. So that's why I did I took the time to personally train them and teach them instead of spending so much time talking when we should be working And well because they were talking so loud It was actually like my customers on the phone could hear them in the background and that was affecting myself So I went ahead and told I need you to stop doing all that laughing and talking in the background And I'm on the phone because it sounds like a zoom in And I told if you just keep it down, I'll take the time on the weekend. I'll come in and I'll personally train myself