Yes, I've mostly worked in tech support a lot, but I always put UC customer service rep also, because usually we handle both, or even as far as data entry, I've been also a night audit and a front desk, so I'm usually cross-trained. So as far as things changing quickly, that's just kind of been most of my job. It's been one of those extreme multitasking types of environments. So being quick on your feet and understanding how to process each situation in a timely manner without being offensive to anybody as well.