 I've spent four out of the last five years in a customer-facing role working relatively remote from customers and interacting primarily over email and phone. It was something that I really grew accustomed to enjoying. With those methods of communication, I felt like I was able to convey our product as well as get a better understanding of what the customer was looking for and really drive to the core of what their need was and then find a solution to fit that need. In my current role, I am supervising a team of five project managers as we as we procure and deploy and move different furniture items for Amazon all across the country. It is also a role that does involve some phone calls and communications primarily over email and text base. I really have a background in digging into what customers want and need and helping fulfill that want and need. Something that I really have enjoyed throughout my career is being able to be a part of a team, as well as looking up to some great mentors and leaders. I feel like those opportunities have helped me come to my own. It has helped me come into my own as a leader myself and I'm really striving to become a subject matter expert again and a new field that will allow me to connect once again with customers and really help understand their needs and fill them.