A typical day in my current job as Lowe's project support professional is I hop in on my computer 15 minutes early so I can get my access set up, all the website that I need to access, make sure that my headset is working, make sure all of the knowledge bases that I can use when I take calls from customers and from the store, I'm able to assist them. And then I'm making sure that I am able to clock in on time and all I need is in front of me as soon as I start my shift.