One time whenever I experienced a problem with a team member was whenever I was in training for the customer service representative for progressive insurance. While in training, we were in a Zoom meeting put into groups with other coworkers and there was a coworker of mine who started saying foul words and was very angry at this this assignment that was given to her and what I did was that I contacted our team trainer, the lead trainer, and I let her know by message what had been going on and also I did log out of the meeting group that I had been in to talk personally face-to-face through video to one of the other team trainers and it was resolved because we each individually who had been in that same group had to talk to the trainers and it was resolved because we got back together in our same group and finished our assignment peacefully. you