I prioritize tasks by balancing what the office needs and what the clients need. Of course, a working office has its procedures to follow, but sometimes a client will be put into a situation where they need something urgently. I would always tend to the client's needs first, as long as it went along with the procedure in the office. If there was any confusion, I would go to a person in a higher position to make sure that my decision-making aligned with what they thought and what they think.