In my last position, owning our own business, we owned a tabletop game store for 18 years. Most of our goals were centered around sales, and for a long time, we were meeting or exceeding those sales pretty consistently for most of the first 14 years. And then COVID hit, and that kind of threw a wrench into everything. It became hard to figure out just where we should put our sales, and things became really inconsistent through 2020 and into 2021. We were starting to bounce back, we were starting to grow our sales again. And then another wrench got thrown in. The city changed the parking rules downtown, which were not consistent with our business model, and our sales really dipped after that. Then we decided to move to a different location, and we were hitting our sales after we moved for a while, but they were really inconsistent, they were up and down. There are things we could have done better, but there were also a lot of factors that were kind of out of our control that kind of made it really difficult to reach a lot of those sales. Before that, my job before that would have been with Creative Memories, which was tech support. Most of the goals that they set while I was there had to really do with the volume of the calls that we got and trying to keep up. One of my biggest challenges there was time management, because as our call volume increased, our support and the number of people that we had doing the support and the tools we had didn't really change that much. But I was still able to keep up with most of my work there.