It really depends on the nature of the problem. If the problem is with another co-worker and I can't ignore them, I generally will. If it has an effect on work productivity, I will go to them and see if we can reach a common ground. Just see if we can work things out amongst ourselves. If it's an issue with systems, I have a few troubleshooting techniques that I've learned in my time with working with different kinds of computer software. And lastly, if it's an issue with a customer, I do my best to de-escalate, stay calm, level-headed, and explain things in the simplest terms possible, be very clear and concise on what can be done and what shouldn't be done in the future to avoid potential problems in the future.