Yeah, so in terms of the challenging clients, I think a good example would be during the holidays. You know, everybody has their own financial situation going on. Nobody wants to pay, you know, an insurance deductible during the holiday season, especially when they're not responsible for an accident. And a customer is not very happy when they heard that they would have to pay the deductible from their policy. It wasn't a cheap deductible. It was about $1,000. So what we did for them was we contacted the other insurance carrier, made sure that, hey, request for the status on liability. They accept the responsibility. And at that point, we're guaranteed to get the money back. So we let the client know, hey, listen, you know, given the circumstances, other carriers accept the responsibility. We were able to advance the deductible. So we did not have to make them pay the deductible out of pocket during the holiday season.