That's a hard question. Maybe I would say it's my OCD. I'm one of those people who's very organized, and everything has to have a certain place, and then I also am not afraid to ask questions, even if that means I'm calling back a customer to ask questions. I don't believe in giving wrong information, but I don't think something like that would be something that would drive them crazy. I would say more or less it's going to be my need for organization.