INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(61715, 34970, 1097, 8028, 1, NULL, 29, '2024723140813452.mp4', 'Yes, what originally attracted me to apply for this position was a couple of things. I really liked the family run, family owned side of it, as well as I\'m a very much so a customer service oriented person. So I really am interested in getting into customer service and then as well as the remote aspect of this job. I\'m just really excited for the opportunity.', '2', 0, '0', '2', '2024-07-23 19:00:12', '2024-08-09 00:33:29', '2024-08-09 00:33:29'),
(61716, 34970, 1097, 8029, 0, NULL, 10, '20247231412251224.mp4', 'So, at my last position at Motion Recruitment.', '2', 0, '0', '2', '2024-07-23 19:01:08', '2024-08-09 00:33:29', '2024-08-09 00:33:29'),
(61718, 34950, 1097, 8033, 1, NULL, 10, '2024723149272418.mp4', 'I think my history being exclusively in sales and customer service separates me from other candidates as well as my motivation to help others.', '2', 0, '0', '2', '2024-07-23 19:09:29', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(61719, 34950, 1097, 8034, 1, NULL, 10, '202472314101276062.mp4', 'I enjoy the competitiveness of a sales environment as well as the challenge of meeting and exceeding goals. On top of that, I enjoy being able to help others and get paid for it.', '2', 0, '0', '2', '2024-07-23 19:10:14', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(61720, 34950, 1097, 8035, 1, NULL, 10, '2024723141184164.mp4', 'The work environment, my aptitude for the position and the career, as well as its enjoyability to me.', '2', 0, '0', '2', '2024-07-23 19:11:10', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(61721, 34950, 1097, 8036, 0, NULL, 14, '202472314131244316.mp4', 'Do you need some help? If you do, please let me know. Thank you very much. And I\'ll see you next time. Take care. Bye.', '2', 0, '0', '2', '2024-07-23 19:12:54', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(61724, 34950, 1097, 8037, 1, NULL, 28, '202472314141081426.mp4', 'Firstly, I want to apologize for my previous video. I didn\'t realize it was recording. To answer the previous question, what motivates me the most is the ability to help others meet their needs and be a positive role model in my community. To answer this question, the most important qualities of successful sales representative is they have to be competitive, they have to be willing to help others, and they have to be willing to meet goals and exceed goals as well. They have to be intuitive and be empathetic to their customers\' needs.', '2', 0, '0', '2', '2024-07-23 19:14:13', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(61760, 35009, 1097, 8028, 1, NULL, 28, '202472314191958547.mp4', 'Well, what attracted me to apply for this position was that I had an option for a stay at home option due to the fact that I\'m currently pregnant and it would be easier for me to be able to work from home without my financial being affected. And just to do something different to what I\'m currently working at right now.', '2', 0, '0', '2', '2024-07-23 20:19:27', '2024-08-09 00:33:29', '2024-08-09 00:33:29'),
(61762, 35009, 1097, 8029, 1, NULL, 27, '202472314201668989.mp4', 'For my current position, I currently work at Walmart, so I have to do a lot of stocking, serving customers, cooking food. I do work with food, so I tend to just go ahead and I do everything I need to do without anybody needing to tell me what I need to complete. I always complete them before even it\'s told to be done.', '2', 0, '0', '2', '2024-07-23 20:20:20', '2024-08-09 00:33:29', '2024-08-09 00:33:29'),
(61764, 35009, 1097, 8030, 1, NULL, 26, '202472314211952534.mp4', 'Well, my goals for sure is to just expand my horizons when it comes to job listings because I\'ve always applied for fast food and retail jobs and I want to do something different and I think this would definitely push me in a different direction doing more customer service related jobs like on the computers.', '2', 0, '0', '2', '2024-07-23 20:21:23', '2024-08-09 00:33:29', '2024-08-09 00:33:29'),
(61765, 35009, 1097, 8031, 1, NULL, 23, '20247231422132521.mp4', 'Yeah I\'ve had I\'ve had issues with people before like my team members and I usually would just go to management I would talk to them about this situation and see how we can resolve it and usually they\'ll pull the person aside they\'ll talk to them or they\'ll talk to us all together and we\'ll just have a conversation.', '2', 0, '0', '2', '2024-07-23 20:22:05', '2024-08-09 00:33:29', '2024-08-09 00:33:29'),
(61766, 35009, 1097, 8032, 1, NULL, 21, '202472314224172932.mp4', 'What I believe separates me from other candidates is that I\'m open to learning new things and just trying new stuff and just doing the best that I can to succeed in this company or anywhere honestly.', '2', 0, '0', '2', '2024-07-23 20:22:45', '2024-08-09 00:33:29', '2024-08-09 00:33:29'),
(61771, 34967, 1097, 8028, 1, NULL, 30, '202472315262820343.mp4', 'What attracted me to this position? I like the description that it\'s a family-owned business that values integrity and accountability. I like that it\'s local to me. Since I\'ve moved to Burleson in 2018, I love this town of Burleson, and I love that you guys are located in the heart of Old Town.', '2', 0, '0', '2', '2024-07-23 20:26:32', '2024-08-09 00:33:29', '2024-08-09 00:33:29'),
(61773, 34967, 1097, 8029, 1, NULL, 26, '202472315273513215.mp4', 'Some of the goals that I was given at my last job were we had to meet weekly deadlines for our jobs and I\'ve met them every single time and I\'m not afraid to step up and collaborate. I\'m not afraid of picking up other people\'s slack.', '2', 0, '0', '2', '2024-07-23 20:27:38', '2024-08-09 00:33:29', '2024-08-09 00:33:29'),
(61778, 34967, 1097, 8030, 0, NULL, 35, '202472315312210153.mp4', 'Some of my professional goals for development would be team building, networking, communication. I feel like getting this job would help me advance towards those goals by being a home place for me to develop those abilities.', '2', 0, '0', '2', '2024-07-23 20:30:22', '2024-08-09 00:33:29', '2024-08-09 00:33:29'),
(61781, 34967, 1097, 8031, 1, NULL, 49, '202472315325879062.mp4', 'I\'ve never actually experienced a problem working with another team member in the past at another job that I had. There was one girl in the office where she was having frequent issues with her boyfriend on the phone. It was very distracting and I would try my best to give her grace and tone her out, but eventually she was let go from the company because her behavior was becoming increasingly problematic. I have never had an issue before working with anybody. I\'m able to work with anyone.', '2', 0, '0', '2', '2024-07-23 20:33:04', '2024-08-09 00:33:29', '2024-08-09 00:33:29'),
(61784, 34967, 1097, 8032, 0, NULL, 60, '202472315351754560.mp4', 'What separates me from other candidates is that I\'m very resourceful. Um, whenever I\'ve encountered a problem, I really strive to figure out problem solving. I\'m very, um, lacking the word now. Um, I\'m really determined to make things work out. Um, I\'ve, um, very problem solving focused. I am very good at, um, coming up with solutions and thinking outside of the box.', '2', 0, '0', '2', '2024-07-23 20:34:09', '2024-08-09 00:33:29', '2024-08-09 00:33:29'),
(61785, 34835, 1097, 8028, 1, NULL, 27, '202472315341959918.mp4', 'What attracted me to apply for this position was the opportunity to do something different. This is dealing with insurance and whereas I have experience with medical insurance, just not auto insurance and specifically not farmer\'s insurance, but I\'m very interested in expanding my knowledge of it and being a great asset to the team.', '2', 0, '0', '2', '2024-07-23 20:34:30', '2024-08-09 00:33:27', '2024-08-09 00:33:27'),
(61791, 34835, 1097, 8029, 1, NULL, 35, '202472315352243723.mp4', 'The goals that I was given at my current position would be multiple things, whereas calling patients back to verify insurance or calling the pharmacy to verify that they have received the updated prescription, if there were changes, just a lot of different things needing to go on and needing to happen. And most definitely very much exceeded those expectations, get through it pretty quickly.', '2', 0, '0', '2', '2024-07-23 20:35:38', '2024-08-09 00:33:27', '2024-08-09 00:33:27'),
(61794, 34835, 1097, 8030, 1, NULL, 25, '202472315361969714.mp4', 'My goals for professional development, it would be to expand my knowledge, expand my opportunities, learn a lot more that I didn\'t know, and just be a great asset to the company and learning and advancing more in the position and going on to do different things in the company, very much.', '2', 0, '0', '2', '2024-07-23 20:36:29', '2024-08-09 00:33:27', '2024-08-09 00:33:27'),
(61797, 34835, 1097, 8031, 1, NULL, 52, '202472315373442790.mp4', 'Have I ever experienced a problem with a team member? Any problems that I have with whether it\'s another position as far as mine or someone of higher authority, I would just go to my lead or my manager and advise them, let them know what is going on and just make them in tune with what\'s happening just so that way there\'s no surprises. Just continuing to do my job, my work, but if anything, you know, is uncomfortable, definitely letting the higher up managers know so that way it can be handled from a manager standpoint whereas it\'s just me speaking with the other team member, it will be coming from management.', '2', 0, '0', '2', '2024-07-23 20:37:54', '2024-08-09 00:33:27', '2024-08-09 00:33:27'),
(61799, 34835, 1097, 8032, 1, NULL, 36, '20247231538471444.mp4', 'I believe what separates me from other candidates is that I have the drive to learn, I have the drive to do better in life and also with the company that I am applying for, I give 110,000% and I\'m very focused and very dedicated and anything that I find confusing or have trouble understanding, I\'m not afraid to ask questions, I\'m not afraid to ask the necessary people how is this done or how is that done, anything, I\'m just an open book.', '2', 0, '0', '2', '2024-07-23 20:39:11', '2024-08-09 00:33:27', '2024-08-09 00:33:27'),
(61850, 35045, 1097, 8028, 1, NULL, 40, '20247231716561277.mp4', 'So what attracted me to apply for this position is I do have a extensive background in customer service, and I also just recently got into the insurance field. So I guess that this would, well, I wanted to start my career in insurance with a company that I feel like I could be able to build with and grow with. That is something that is big for me, and this is my first time in insurance. So I just, going off of my work background, I said that this would be a good fit.', '2', 0, '0', '2', '2024-07-23 22:15:53', '2024-08-09 00:33:30', '2024-08-09 00:33:30'),
(61852, 35045, 1097, 8029, 0, NULL, 44, '2024723172125577.mp4', 'The goals that I had with my last position, that would be at Bank of the West, and we did have daily goals of hitting 200 calls a day and also collecting at least, I believe it was $16,000 a week, which I definitely always exceeded those goals to where I was hitting the exceed metrics every month and hitting all of my bonuses and everything. Another very big accomplishment that I had there was starting with Bank of the West as an actual TEMP agent and moving my way all the way up into management, even helping them open up the TEMP-y Arizona office and helping them build a team there as well, so I\'m very proud of that.', '2', 0, '0', '2', '2024-07-23 22:18:03', '2024-08-09 00:33:30', '2024-08-09 00:33:30'),
(61856, 35045, 1097, 8030, 0, NULL, 40, '202472317245479725.mp4', 'I\'d say my professional goal would be to get back into management, you know, starting with a company from the bottom again and working my way back into management. I would say that that is something that I really want to do. Basically making another company home again and just building with the company. I\'ve been through some managers and supervisors to where you can tell that they kind of just got hired right off of the, like not within the company because they kind of don\'t know what they\'re doing, but I\'m definitely willing to put the work in from the bottoming to go back up.', '2', 0, '0', '2', '2024-07-23 22:22:12', '2024-08-09 00:33:30', '2024-08-09 00:33:30'),
(61860, 35045, 1097, 8031, 1, NULL, 61, '202472317275812149.mp4', 'There\'s not so many times that I\'ve had a problem with a team member, but especially being in management, I\'ve had problems with a particular team member that it all boiled down to just being a misunderstanding to where I did call a meeting with that team member and heard him out to see where he exactly was coming from. It was more of a problem with how our grading system worked, and he just didn\'t understand because he thought that he was doing a good job, and all it boiled down to was mostly a misunderstanding. So after talking to him, seeing where he was coming from and explaining the grading system and why he was marked as a failed and things like that, then he understood from that point on it was no longer a problem, but I\'ve definitely run into a problem or two, especially being in a person that was in management before.', '2', 0, '0', '2', '2024-07-23 22:27:51', '2024-08-09 00:33:30', '2024-08-09 00:33:30'),
(61862, 35045, 1097, 8032, 1, NULL, 53, '2024723173162072.mp4', 'I think what separates me from other candidates is just that I\'m a really hard worker. My background speaks for itself. I have a lot of accomplishments through previous jobs that I\'ve had and I am just always ready to learn. I\'m always up for new challenges. I feel like that kind of always separates me from the rest because I know that some people just sometimes come for a check or whatever, but for me it\'s more of a I\'m ready to build a career. I\'m ready to do the footwork. I\'m ready to explore all the avenues that you guys offer and just put my best foot forward starting before even day one. So I\'m basically separating myself because I\'m ready for everything and like I said, my background just speaks for itself.', '2', 0, '0', '2', '2024-07-23 22:32:08', '2024-08-09 00:33:30', '2024-08-09 00:33:30'),
(61883, 35053, 145, 7615, 0, NULL, 29, '20247231952457128.mp4', 'Hi, my name is Lauren Kula. I\'m 22. I just moved to Lake Oregon. I actually used to live in Clarkston, but me and my fiancé bought a house in Lake Oregon. I love writing and I love reading. I\'ve actually read 150 books this year. I like to travel and I also like to be outside. I\'m very determined, motivated, and very willing to learn.', '2', 0, '0', '2', '2024-07-23 23:52:10', '2024-07-23 23:52:59', NULL),
(61885, 35053, 145, 7616, 1, NULL, 56, '202472319541287537.mp4', 'When I was in high school, I did not like talking to people. I was very introverted and I had a hard time talking to others. So I took every single speech class there was and I also took acting, anything to really kind of get me out there so that I was able to socialize better or even just speak in large groups of people. And once I graduated high school, I was kind of bouncing around different jobs. I didn\'t really necessarily know what I wanted to do. I worked with kids because I knew that I loved kids. But I would consider my strength to be that I\'m always willing to learn whatever I can. I like learning new things. I like absorbing things like a sponge. And I have a great work ethic as well.', '2', 0, '0', '2', '2024-07-23 23:54:34', '2024-07-23 23:54:34', NULL),
(61888, 35053, 145, 7617, 0, NULL, 45, '202472319581274676.mp4', 'I would say is I take criticism very personally. I tend to judge myself quite often if I\'m not reaching my standards, a bit of a perfectionist. I would say I do that because I know that I am capable of more and I expect more of myself and I want myself to kind of be the best and I want to do those things and I care a lot about what people say and I also care a lot about what I think of myself as well.', '2', 0, '0', '2', '2024-07-23 23:57:20', '2024-07-23 23:58:31', NULL),
(61895, 35046, 1097, 8028, 1, NULL, 19, '20247231923423422.mp4', 'What attracted me to this position was the fact that I could help people and still be at home and make a difference for a company no matter what, which is really all I want to do is just be able to work a job and then get off work and then just go be with my family right after work.', '2', 0, '0', '2', '2024-07-24 00:24:08', '2024-08-09 00:33:30', '2024-08-09 00:33:30'),
(61897, 35046, 1097, 8029, 1, NULL, 34, '202472319245362492.mp4', 'The goals in my current position are pretty much non-existent because it\'s just I take care of clients who live in their home who are elderly or disabled. My last job, one of my last jobs when I was a bookkeeping manager, I basically had to survive a coin shortage during COVID and I took care of that and made a deal with the bank next door so we could survive with coins and every other goal I always met. That\'s why I was in charge of the booth for the last year I was there.', '2', 0, '0', '2', '2024-07-24 00:25:41', '2024-08-09 00:33:30', '2024-08-09 00:33:30'),
(61898, 35046, 1097, 8030, 1, NULL, 26, '202472319265123023.mp4', 'My goals for professional development are to be able to have a position where I can you know make a difference in customers lives but not have to be in a store setting because I\'ve been in a store setting for 10 or 11 years and I\'m just I want to focus on my work-life home balance kind of thing so that\'s why I want to work towards this and then maybe move up at the company instead.', '2', 0, '0', '2', '2024-07-24 00:27:29', '2024-08-09 00:33:30', '2024-08-09 00:33:30'),
(61899, 35046, 1097, 8031, 1, NULL, 26, '20247231928796636.mp4', 'One of the issues I had with a team member when I was in charge of the booth the last year when I was in customer service at Safeway was I was training a new guy for night bookkeeping and he wasn\'t always filling out all the correct forms and stuff like that to track all the cash at the end of the night and it was just causing some issues in the daytime and I just retrained him and everything ended up being just fine.', '2', 0, '0', '2', '2024-07-24 00:28:45', '2024-08-09 00:33:30', '2024-08-09 00:33:30'),
(61900, 35046, 1097, 8032, 1, NULL, 29, '202472319292454840.mp4', 'I feel like what separates me from other candidates is I strive to be really great at knowing all the answers for every customer question that comes in usually. Just whatever field I\'m in, be it cell phone, insurance, retail, goods, that kind of stuff. I just like to know everything so that way if I get a call for a question, I already know the answer instead of having to go look for it or ask somebody else for the answer.', '2', 0, '0', '2', '2024-07-24 00:30:03', '2024-08-09 00:33:30', '2024-08-09 00:33:30'),
(61901, 35059, 1097, 8028, 1, NULL, 20, '202472319534471739.mp4', 'next meeting I think it\'s', '2', 0, '0', '2', '2024-07-24 00:54:14', '2024-08-09 00:33:30', '2024-08-09 00:33:30'),
(61902, 35059, 1097, 8029, 1, NULL, 13, '202472319545969891.mp4', 'At my last office job, we had a quota to meet, so many emails to process, and I always did a good job of it.', '2', 0, '0', '2', '2024-07-24 00:55:36', '2024-08-09 00:33:30', '2024-08-09 00:33:30'),
(61903, 35059, 1097, 8030, 1, NULL, 13, '202472319562271434.mp4', 'I just feel more accomplished and happier when I have goals and I\'m able to complete the goals. I\'m just anxious to get back in the workforce.', '2', 0, '0', '2', '2024-07-24 00:56:42', '2024-08-09 00:33:31', '2024-08-09 00:33:31'),
(61904, 35059, 1097, 8031, 1, NULL, 15, '202472319571675952.mp4', 'I really haven\'t had any issues. I always seem to get along with people. If there was an issue, I would suggest we just talk it out and then move on.', '2', 0, '0', '2', '2024-07-24 00:57:35', '2024-08-09 00:33:31', '2024-08-09 00:33:31'),
(61905, 35059, 1097, 8032, 1, NULL, 12, '20247231958797728.mp4', 'My strong attention to detail and my willingness to learn. I am a very fast learner and I\'m very accurate.', '2', 0, '0', '2', '2024-07-24 00:58:24', '2024-08-09 00:33:31', '2024-08-09 00:33:31'),
(61906, 35065, 1097, 8028, 0, NULL, 36, '202472320462381513.mp4', 'Hello. So what attracted me to this position was given the opportunity to work for an insurance company, which I would say this is the best opportunity for me to show what I can offer as far as my customer service experience and also my management experience. So I feel like this would be a great opportunity to show that I would be an excellent choice for this position and I would like to see myself grow as a person and also and as well as a potential candidate to for your company.', '2', 0, '0', '2', '2024-07-24 01:45:38', '2024-08-09 00:33:31', '2024-08-09 00:33:31'),
(61907, 35065, 1097, 8029, 1, NULL, 43, '202472320472356781.mp4', 'So the goals that I was given for my current job was to meet expectations for our guidelines for our classroom management, and I just took into my instincts from my previous job experiences and applied it to my current job. And my manager, who was very impressed on my organizations and my effectiveness, how to run a classroom. So I just used my best instincts to reach my milestones and my goals, and that\'s what I used to become a better employee and also to work hard towards my company that I\'m working for right now.', '2', 0, '0', '2', '2024-07-24 01:47:25', '2024-08-09 00:33:31', '2024-08-09 00:33:31'),
(61908, 35065, 1097, 8030, 1, NULL, 41, '202472320482748191.mp4', 'So what my goals are for this professional development is just to have, just take my worth ethics from my previous job and apply it to this position. I\'ve never worked for an insurance company before so this would be a best opportunity for me to grow as a person and also as a potential candidate to work for your company and I\'m just willing to learn and work hard. I like to feel like I accomplish more than just a job, it\'s more of a character building for me and I\'d be very thrilled to work for your company if I was given that opportunity.', '2', 0, '0', '2', '2024-07-24 01:48:29', '2024-08-09 00:33:31', '2024-08-09 00:33:31'),
(61909, 35065, 1097, 8031, 0, NULL, 59, '202472320503890174.mp4', 'So I have experienced a problem with a former teammate before. How I approached this situation, I went to exactly where the source was and clarified what exactly happened and seeing if we could reach an agreement. And then if I needed further assistance, I would have reached out to my manager which I did. Before confronting that teammate, in the end, we are working all towards a common goal. And we are supposed to work as a team. And after that situation has been resolved, I ended up just going back and just reevaluating the situation so that way we don\'t have to run into the same issue again. But in the end, we are working as one. And I believe a happy working environment in the end.', '2', 0, '0', '2', '2024-07-24 01:49:30', '2024-08-09 00:33:31', '2024-08-09 00:33:31'),
(61910, 35065, 1097, 8032, 0, NULL, 42, '202472320523014971.mp4', 'What separates me from being different from other candidates is just my hard work ethics and also the goals I\'ve accomplished in my previous work experiences. I would love to bring those accomplishments and my work ethics to the table. I do believe in hard work and reaching my milestones to show that I am different from other candidates. I would love to have that opportunity with Farmer\'s Insurance and learn more about what you have to offer in your company. I would love to grow in that industry if given the opportunity.', '2', 0, '0', '2', '2024-07-24 01:51:37', '2024-08-09 00:33:31', '2024-08-09 00:33:31'),
(61921, 35069, 1097, 8028, 1, NULL, 16, '202472322263413168.mp4', 'I\'ve had many jobs, and I\'ve worked in heavy equipment, I\'ve worked in stores, I\'ve worked lots of places, but I just wanted something different to learn.', '2', 0, '0', '2', '2024-07-24 03:26:56', '2024-08-09 00:33:31', '2024-08-09 00:33:31'),
(61922, 35069, 1097, 8029, 0, NULL, 34, '20247232229723805.mp4', 'If I remember right, it\'s been about 5 years since I\'ve had a job, but I think I was at a convenience store, and what goals were given, I mean, we got along, we worked well together, we did our job, we went above and beyond. We helped when others needed help, and we got it together, we got it done together.', '2', 0, '0', '2', '2024-07-24 03:28:26', '2024-08-09 00:33:31', '2024-08-09 00:33:31'),
(61924, 35069, 1097, 8030, 0, NULL, 37, '20247232232258114.mp4', 'Well, this is obviously out of my comfort zone, something that I wouldn\'t do before, but I\'m trying to learn new experiences and I feel like this would be a great job for me to get in and have new experiences with something new, to test and motivate myself, I believe.', '2', 0, '0', '2', '2024-07-24 03:31:42', '2024-08-09 00:33:31', '2024-08-09 00:33:31'),
(61925, 35069, 1097, 8031, 0, NULL, 18, '202472322362531932.mp4', 'We sat together and talked it out, told each other what we could do to fix the problem. We resolved it in a good manner.', '2', 0, '0', '2', '2024-07-24 03:35:55', '2024-08-09 00:33:31', '2024-08-09 00:33:31'),
(61927, 35069, 1097, 8032, 1, NULL, 43, '20247232237515524.mp4', 'What separates me from other candidates is, yes, this is not a particular job that I have done in the past, but I am willing to learn, I am a fast learner, and I do show up on time every day, willing to put in the effort to do my job, to the best of my ability, and everybody needs help sometimes, but I do my best when I need to.', '2', 0, '0', '2', '2024-07-24 03:40:01', '2024-08-09 00:33:31', '2024-08-09 00:33:31'),
(61933, 35074, 1097, 8028, 0, NULL, 42, '202472322572234297.mp4', 'Hi, so what attracted me to apply to this position was I was actually already considering going into insurance or to the insurance industry. That was going to be my next route after banking. I took a straight from that and went to education, which was a wonderful experience, but I am looking back into wanting to get back into insurance. I think it\'s interesting. I would like to know the ins and outs. I feel like whenever you do a job in insurance, you start to understand how the process works and it\'s easier to explain and you gain more knowledge from that.', '2', 0, '0', '2', '2024-07-24 03:56:42', '2024-08-09 00:33:31', '2024-08-09 00:33:31'),
(61934, 35074, 1097, 8029, 0, NULL, 72, '20247232305070589.mp4', 'I will say some of the goals that I was given one of them was to make the children make sure the children are still alive which I did do but I have exceeded those I was able to become like', '2', 0, '0', '2', '2024-07-24 03:59:58', '2024-08-09 00:33:31', '2024-08-09 00:33:31'),
(61937, 35074, 1097, 8030, 0, NULL, 44, '2024723236420378.mp4', 'One of the things that I think is that working in the industry that you\'re curious about you will ultimately gain knowledge for that and have those skills that you\'ll have forever and you start to learn the like the details of everything and so that way you can understand it and my ultimate goal is to become a realtor and I feel as though whenever I do that I can explain the insurance part a lot better if I know what I\'m talking about and this you know work like I said working for anything is going to have you gain those skills and I think I could learn a lot from insurance I think even not only professionally but personally as well', '2', 0, '0', '2', '2024-07-24 04:04:35', '2024-08-09 00:33:31', '2024-08-09 00:33:31'),
(61938, 35074, 1097, 8031, 0, NULL, 51, '20247232393239020.mp4', 'Hello, so one of the issues that I did have with a coworker a while ago is just, you know, a lot of the times it\'s just a, like, mix up of communication and I try my hardest, you know, I was able to resolve it by communicating with them what the issue was and then it was quickly resolved. I mean, and one thing that I have learned working with many different types of people and working with children is the art of not taking things personally and that has stuck with me. So I believe that definitely contributes to having a lot of resolution in conflicts.', '2', 0, '0', '2', '2024-07-24 04:08:41', '2024-08-09 00:33:31', '2024-08-09 00:33:31'),
(61939, 35074, 1097, 8032, 1, NULL, 51, '202472323113553800.mp4', 'So, one thing that I think separates me from a lot of different people is my work ethic and the fact that I, not to toot my own horn, but I am very good at every single job that I have ever done. I have exceeded expectations in every job. I have loved learning. I absolutely love it. I mean, and everything that I learn, I will try my hardest to implement. I just, I love learning new things and I think there\'s always opportunity to learn, to grow, and to exceed and have lots of different success. I believe I am trustworthy. I believe that I am a very good candidate for this position.', '2', 0, '0', '2', '2024-07-24 04:12:04', '2024-08-09 00:33:31', '2024-08-09 00:33:31'),
(62047, 35175, 1090, 8050, 1, NULL, 6, '202472411535693096.mp4', 'you', '2', 0, '0', '2', '2024-07-24 15:53:38', '2024-08-09 21:12:20', '2024-08-09 21:12:20'),
(62067, 34929, 1097, 8028, 1, NULL, 12, '202472412164466090.mp4', 'What attracted me to apply for this position is the fact that it\'s very customer service based. It\'s looking to help people, give them better options.', '2', 0, '0', '2', '2024-07-24 16:16:48', '2024-08-09 00:33:29', '2024-08-09 00:33:29'),
(62069, 34929, 1097, 8029, 1, NULL, 15, '202472412171911552.mp4', 'Most of the calls that we were given were timed calls. I always met my metrics, so I never exceeded the time frame that we were allotted to speak to somebody and get a resolution.', '2', 0, '0', '2', '2024-07-24 16:17:23', '2024-08-09 00:33:29', '2024-08-09 00:33:29'),
(62071, 34929, 1097, 8030, 1, NULL, 12, '202472412174914942.mp4', 'My goals for professional development include just bettering my overall life experience with jobs. I would like to find a job that I can be at for a long time and be very happy at this job.', '2', 0, '0', '2', '2024-07-24 16:17:53', '2024-08-09 00:33:29', '2024-08-09 00:33:29'),
(62072, 34929, 1097, 8031, 1, NULL, 17, '202472412182210667.mp4', 'Of course, I think everyone has always come across someone that\'s had a problem with a team member. It\'s always just best to kind of speak to them about it and see if there\'s something, you know, why are we having this issue and how can we come up with a resolution so that way we can get along great and work as a team.', '2', 0, '0', '2', '2024-07-24 16:18:28', '2024-08-09 00:33:29', '2024-08-09 00:33:29'),
(62075, 34929, 1097, 8032, 0, NULL, 30, '202472412201942903.mp4', 'I think one of the key features that could separate me from other candidates is the work experience that I have working at a high volume call center, dealing with a lot of crazy disgruntled customers. I\'ve even worked as a flight attendant, so being locked inside a tube with a lot of people and being able to keep everybody very calm with also being able to sell and upsell different items on the plane, whether it was the food items or even our credit card program.', '2', 0, '0', '2', '2024-07-24 16:19:41', '2024-08-09 00:33:29', '2024-08-09 00:33:29'),
(62079, 35049, 1097, 8028, 1, NULL, 10, '20247241128169815.mp4', 'I am attracted to this position because I am...', '2', 0, '0', '2', '2024-07-24 16:28:19', '2024-08-09 00:33:30', '2024-08-09 00:33:30'),
(62114, 35191, 1097, 8033, 1, NULL, 49, '20247241224729633.mp4', 'I think something that separates me from other candidates would have to be that I have started from Very entry-level positions and I have always strived to do better And to work my way up that corporate ladder So I have respect for all aspects of a team whether it be new people in like I have the respect of Basically that learning curve like you have to be patient you have to be willing to show that this person can be taught and Given the tools they can as Execute sorry the position very well So I do believe that\'s something that separates me from other candidates that may be applying', '2', 0, '0', '2', '2024-07-24 17:02:58', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(62115, 35191, 1097, 8034, 1, NULL, 49, '20247241235765264.mp4', 'Something that attracts me to a sales position is you\'re in control of how much money you make. In normal situations, there\'s usually no cap to the amount of sales you can make. So at a very young age, when I started working for AT&T just as an initial sales rep, that is the mind space that I went in with. I knew that if I wanted to make so much money, then I had to show up for my full shift and perform at 100% to reach those goals. And even once the goals are reached, you got to maintain them or go above and beyond. For me, that\'s something that truly attracts me is you\'re in control at the end of the day.', '2', 0, '0', '2', '2024-07-24 17:04:06', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(62116, 35191, 1097, 8035, 0, NULL, 109, '20247241274658539.mp4', 'When I think of determining factors for your next career, I honestly have to do a list of pros and cons. For example, I would have to sit here and think, okay, I\'m applying for this position at a state farm insurance agency. What are the factors of that? Everyone\'s always going to need auto insurance. Everyone\'s always going to need life insurance. These are little things that no matter the time of year or what\'s going on in the economy, these are things that people have to have. And for me, I want to choose a career in an area that is solid in its foundation and is a constant need. At the end of the day, you can cut out getting your hair done, getting your nails done, what kind of food you\'re buying at the grocery store to save costs. But in the long run, you always have to have car insurance. If you don\'t have car insurance and you\'re in an accident, that\'s more worry on your head that you can\'t take care of. If you\'re having health issues and unfortunately you don\'t have a life insurance policy and you pass away unexpectedly, then those are burdens that you\'re putting on your loved ones and you want to make sure that they\'re taken care of. So I definitely look at the long list of pros and cons of the next step in our career to determine, hey, is this something that\'s going to be phased out if we hit hard times or is this something that\'s going to be a constant need and basically job security.', '2', 0, '0', '2', '2024-07-24 17:05:50', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(62120, 35191, 1097, 8036, 1, NULL, 59, '20247241293385271.mp4', 'I Am gonna be completely bluntly honest what motivates me is money money is what allows me to travel to Go to events and to spoil the loved ones in my life I\'m very money driven and if you tell me if you do X Y & Z then You\'re gonna hit this bonus and then you\'ll produce this much money and income then I\'m exact that\'s exactly what I\'m gonna do I\'m gonna do X Y & Z and so much more Because at the end of the day if I\'m bringing in The income for my family then they can rest at ease. I can rest at ease that will never be pincheon pennies At the end of the month trying to make ends meet I want my family to be comfortable and I want to be able to enjoy the things that I like to on my off time', '2', 0, '0', '2', '2024-07-24 17:09:45', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(62121, 35191, 1097, 8037, 0, NULL, 50, '202472412125091436.mp4', 'I think the most important qualities of a successful sales rep is one of them, you have to be able to listen. If you can\'t listen to what your customer or client is needing, then you don\'t have the correct skills. And I don\'t want to say correct skills. You don\'t have one of the most important skills to handle that situation. You have to be able to listen. You have to be knowledgeable in what you\'re selling. And you\'ve got to be able to use your resources. With those two things, in my opinion, you\'re very capable of closing, selling, whatever it is that you\'re working for, and ultimately making a better customer experience for that customer. And that always leads to return clientele or referrals.', '2', 0, '0', '2', '2024-07-24 17:11:52', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(62137, 34826, 1097, 8028, 1, NULL, 71, '20247241238754524.mp4', 'So, the things that attracted me to apply for the position are the fact that it is family owned and operated. There is an opportunity for career growth, which is something that I\'m always looking for when it comes to a position, a potential position with a company. And then, of course, fostering customer relationships. I come from a background of finance and have worked as a financial advisor. So, of course, fostering those customer relationships is very important. And that was probably my favorite part of the job, was being able to work with some of the same customers and anticipating their needs and what they\'re looking forward to. And I think that that\'s relevant and transferable in this particular position. So I just think overall, the position in itself kind of meets every goal that I\'m looking for, every opportunity that I\'m looking for. It\'s something that I have experience in and I know that I could be good at. And just being able to work with such a great company and in such a positive environment is definitely just a bonus.', '2', 0, '0', '2', '2024-07-24 17:38:13', '2024-08-09 00:33:27', '2024-08-09 00:33:27'),
(62139, 34826, 1097, 8029, 1, NULL, 100, '2024724124125486.mp4', 'Having worked in the finance industry, there was, of course, a lot of different goals to meet. I think for me personally, one of my goals that I strived to meet was having a quick call resolve. Within the company, I held the lowest call average on the team, so my calls really lasted well below seven minutes. I was able to meet the customer\'s expectations, solve whatever issues they were having, and I also had the lowest amount of errors. I actually topped the scoreboard quite a few times for being the person on the team with the fewest amount of errors. I think just being able to quickly resolve what the client is looking for and being able to do it correctly is probably my biggest goal. I met that goal many times. I think in this day and age where people are leading very busy lives, they have things to do. They don\'t want to spend 30 minutes on the phone trying to get an issue resolved. They want to get it resolved, and they want to move on with their day. I just want to be the person who can quickly fix their problems so they can get on with their day and do whatever they were doing, be at work, spending time with their family, going out to do something fun. The last thing you want to do is spend all day on the phone. I feel confident that that is one thing and one goal that I have set for myself that I can adequately meet and go above and beyond for.', '2', 0, '0', '2', '2024-07-24 17:41:34', '2024-08-09 00:33:27', '2024-08-09 00:33:27'),
(62141, 34826, 1097, 8030, 1, NULL, 106, '202472412435760797.mp4', 'My goals for professional development definitely has to be number one, career growth. I would like to move up within the company and eventually get to a sales position. I have experience with sales. Like I said, I have worked in the finance industry as a financial advisor, and it\'s something that I feel confident in and that I\'m good at. And I think that the ultimate goal for me would be to move so far up within the farmer\'s insurance agency that I become a top salesperson and could potentially have my own farmer\'s branch. I definitely look up to every person who runs their own branch, especially women in the work field like Sarah King, who this is for. I think it\'s important to want to meet those goals and make something of yourself, especially owning something of your own as a woman and having a female-owned business for other women in the country who feel more comfortable with that. But then also to be able to meet certain levels of compassion and care is really what I want to get to. I want to be able to show that through a positive sales record at some point, and I intend to get there through great customer service interactions, maintaining my goal from the previous question, which was my goals at my last position. I definitely intend to carry those goals over to this position as well to be able to reach my top goals.', '2', 0, '0', '2', '2024-07-24 17:44:07', '2024-08-09 00:33:27', '2024-08-09 00:33:27'),
(62142, 34826, 1097, 8031, 1, NULL, 116, '202472412464224052.mp4', 'In my last position, there was definitely a bit of a, I wouldn\'t necessarily call it a problem with another team member, but there was definitely some miscommunication with that team member. I had called into the helpline, which is where the SME subject matter experts had worked. And if you had a question or something that was a little bit difficult that you needed help on, they were there to assist and help you figure out that problem so you could assist the customer. And in this particular call, I had done everything that I should have done prior. I had done my research, I had made sure to use my own resources prior to reaching out to the SMEs, and the SMEs were busy. It was definitely a busy day. The particular SME that I had gotten on the phone was not in a good mood and he was less than helpful and honestly pretty disrespectful. I left with no resolve on what to do for my customer. I ended the call with the SME and with the customer and just said, hey, I don\'t have the answer for this right now, but I will reach out to a supervisor and give you a call back at this time tomorrow. And so I reached out to my supervisor and talked to her about it and I was pretty upset. I think I even cried just because I was so frustrated. And I talked to my supervisor. She talked to the SME. Everything was cleared. I did end up getting the answer that I needed and following up with the customer the next day. So it all ended well. And the particular SME and I had talked it out and resolved our issues and had a great career relationship following.', '2', 0, '0', '2', '2024-07-24 17:46:52', '2024-08-09 00:33:27', '2024-08-09 00:33:27'),
(62145, 34826, 1097, 8032, 1, NULL, 106, '202472412485820700.mp4', 'So, I think the thing that sets me apart from other candidates is I think the fact that my resume, and even things that are not listed on my resume, are fully transferable. I have worked 11 years total in customer service, and that\'s not just at call centers. It\'s also as a financial advisor. It\'s as a CNA. It\'s even as a gas station attendant. I\'ve worked a lot of different jobs, and I think all of my skill sets are definitely transferable. I also think because I come from a background of finance and sales, I tend to understand that client base and the customer relationships on a little bit more of an intimate level. And then, of course, myself being a parent who drives a car, being a wife who drives a car, knows what to anticipate coming from customers when it comes to their insurance, whether it\'s car insurance, renter\'s insurance, boat insurance, all of the different insurances I can relate to on a personal level as a mother. And also, my skill set assists with that as a financial advisor, as a CNA, as a gas station attendant. I just think that I have a unique perspective working in several different customer service area fields, and I\'ve gotten to know customers in a lot of different ways. And so, I think that definitely makes me an ideal candidate because I don\'t just have one particular skill set with one particular background. It\'s several skill sets from several backgrounds. And so, I think that that would be beneficial.', '2', 0, '0', '2', '2024-07-24 17:49:07', '2024-08-09 00:33:27', '2024-08-09 00:33:27'),
(62165, 35052, 1097, 8028, 0, NULL, 92, '20247241434029979.mp4', 'Hi, good afternoon. Thank you so much for taking the time to be able to reach out to me and provide me this opportunity to be able to record a video for you so you can learn a little bit more about me. My name is Arlum Arruka. I am 42 years old. I\'ve been working as a customer service representative for a little over 20 years now. It\'s been a great experience. It\'s one of the things I love to do the most. And what attracted me to this position is the fact that I love to be able to help customers. I love, I always look forward to the opportunity to make customers feel valued and special. I love to go above and beyond for them. Anything that they need, anything that they want, or any opportunity that I can be able to go above and beyond for them, I do. And that\'s one of the things that I\'m really passionate about, definitely helping people in general. As a customer service representative, I feel that, and I actually know, that my excellent communication skills and the attentiveness alongside my positive attitude will bring a good atmosphere into the workplace and also for the customers. Very importantly, what means the most to me and what attracted me the most about the position is, since I\'m passionate about helping others and going above and beyond, that is what attracted me to the position and to apply for it.', '2', 0, '0', '2', '2024-07-24 18:13:39', '2024-08-09 00:33:30', '2024-08-09 00:33:30'),
(62170, 35212, 1097, 8028, 1, NULL, 83, '202472411192493970.mp4', 'Hello, I was attracted to apply for this position because I\'m looking to work in a clerical environment in order to work in the areas that I am experienced in. I have over 18 years of clerical work as a bookkeeper and as a accounts payable and in payroll and this position attracted me because it is related to those fields that I am well versed in, working with the computers, with information, with sensitive information, data management, email, correspondence, customer service, and that is what attracted me to this position the most. I\'m also looking to work remotely in an environment where I can maximize my time and as opposed to having a commute and using fuel and time in a vehicle, I think I would be a great contribution in this position with the experience that I have working in the clerical entry field.', '2', 0, '0', '2', '2024-07-24 18:18:19', '2024-08-09 00:33:32', '2024-08-09 00:33:32'),
(62173, 35212, 1097, 8029, 1, NULL, 85, '202472411214881941.mp4', 'At my last position, there were very tangible goals. They were goals to reach on a monthly basis, on a weekly basis, on a daily basis. And those were involving requirements with reporting to the state, reporting to different agencies for payroll, for accounts payable. And those goals were met, they were always met, they were met on a timely manner. They were also professional goals that we were required to meet, as well as completing certain tasks, professional development, attending trainings, and those were also goals that we were required to complete. And I did meet those and at times exceed them, I always strive to always do my very best. And I believe that I compete with myself and if I did well in an area, I always looked for ways in which I could improve and always do better in my individual work and be able to complete those tasks and goals as required.', '2', 0, '0', '2', '2024-07-24 18:20:43', '2024-08-09 00:33:32', '2024-08-09 00:33:32'),
(62174, 35212, 1097, 8030, 1, NULL, 76, '202472411242129463.mp4', 'My goals for professional development are to enter into a field that would be new to me. My goals are to learn the industry and be able to be well-versed in all the aspects of the organization and of the position itself. I believe that obtaining this job would help me advance with those goals. I would be able to learn quickly. I know that there would be training involved, and that would be something that I would do very well in. I pick up on things quickly. I learn how to prioritize my time and how to identify those tasks that are needed to be done first. I believe that this job would be a great opportunity for me to grow in a new area and be able to provide the skills that I bring to the table and help the organization thrive. I believe that that\'s how this position would help me achieve those personal professional goals.', '2', 0, '0', '2', '2024-07-24 18:23:24', '2024-08-09 00:33:32', '2024-08-09 00:33:32'),
(62177, 35212, 1097, 8031, 1, NULL, 83, '202472411262655663.mp4', 'I can gladly say that I never encountered an experience in which there was a problem with a team member. In all of the positions that I\'ve held, I worked really well with others. I get along with all personalities, both customers and coworkers. I am a very personal, I\'m very personable. People feel comfortable coming to me. I am able to help others in areas that they might be having difficulties with. I had the opportunity to train individuals as I was promoted in different positions. I was able to train those that came after me. There was always that relationship in which people felt comfortable coming to me with advice or with ideas on how to perform a task better. I always felt that I got along very, very well with others. I work really, really well with people. I\'m inviting and I\'m understanding. I\'m a good listener. I enjoy being able to help others. That\'s one area that I\'m glad that I can say that there never arose a problem with another team member.', '2', 0, '0', '2', '2024-07-24 18:25:22', '2024-08-09 00:33:32', '2024-08-09 00:33:32');
INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(62182, 35212, 1097, 8032, 1, NULL, 73, '202472411281861155.mp4', 'I believe that something that separates me from other candidates is that I am a true believer in work ethic and I believe in punctuality and in doing my best in providing the highest level of customer service and being able to multitask and do different things and paying attention to detail, being able to work with other people and being able to do that well and being able to learn new things and improve processes and improve things that could be done better, could be done more efficiently. That\'s something that I\'ve learned throughout the years and I believe that that separates me from other candidates, the ability to be motivated and to be dedicated and to want to perform a job to the best of my abilities. And I would be able to definitely provide that for this organization.', '2', 0, '0', '2', '2024-07-24 18:27:20', '2024-08-09 00:33:32', '2024-08-09 00:33:32'),
(62196, 35052, 1097, 8029, 0, NULL, 114, '202472414431026378.mp4', 'Hi there. So one of the goals that I was given at my last position was a sales quota. So pretty much every single month, we had to meet a certain quota. And every single month, my goal was to be able to overpass, make sure that I was able to make more sales every single month. So for example, we had a quota of about $10,000 every single month that every customer service slash sales representative had to make, had to meet, I\'m sorry. And every single month, I would go above and beyond by reaching out to the customers, pitching them new ideas, giving them new product information. And that\'s how I was able to exceed my goals every single month in sales. Another goal that we also had was to receive ratings every month. So every month, we had to get about five, five star ratings every single month from different customers. And I would reach out to them every other day or every week, because they would call very often, I would reach out to them. And just to see how everything was going, making sure that we\'re happy with the products that we offered, just making sure if they had any questions, concerns, anything that I would be able to help them out. And I was always able to be able to get a really good five star rating from them. And I was able to exceed that every single month. So instead of five, five star ratings on a monthly basis, I would exceed it by 10, 15, or more five star ratings every month. So those were two of the great goals that I was able to exceed in my previous position.', '2', 0, '0', '2', '2024-07-24 18:36:32', '2024-08-09 00:33:30', '2024-08-09 00:33:30'),
(62209, 35052, 1097, 8030, 1, NULL, 42, '20247241512357436.mp4', 'Hi, so one of my professional development goals is to be able to get my certificate in CNA, which is, CNA is pretty much to be able to help the elderly, be able to help with them walking around, feeding them, cleaning for them, pretty much be able to help them on their everyday life. So being a CNA and getting my certificate, excuse me, to be a CNA would definitely be one of my development goals and working for this company remotely will definitely be able to help me achieve those goals.', '2', 0, '0', '2', '2024-07-24 19:12:39', '2024-08-09 00:33:30', '2024-08-09 00:33:30'),
(62212, 35052, 1097, 8031, 1, NULL, 61, '202472415143938993.mp4', 'So, I have not had any problem experience with any team member. I am very professional. I love helping others. I am always the type of person that gets along with everyone. I have a great positive attitude. I don\'t find any flaws in anyone. I feel that everyone should be treated equally, should be treated with respect, and as long as you have that respect towards everyone, you will also receive that respect back. So, no, I have not had any problem with any team member. I\'ve actually just gotten great feedback of what a great person I am, how down to earth I am, how positive I am, and how I\'m always willing to help others. So, no, I have not experienced any problem with any team member.', '2', 0, '0', '2', '2024-07-24 19:14:44', '2024-08-09 00:33:30', '2024-08-09 00:33:30'),
(62225, 35052, 1097, 8032, 0, NULL, 91, '202472415493279665.mp4', 'What separates me from other candidates is the amount of years that I have working with customers, providing exceptional customer service support, being able to go above and beyond for every single one of the customers, the amount of years that I put my passion for being able to help and go above and beyond, the level of knowledge and expertise that I have, also my commitment to continuous improvement. And I always like to grow and improve in the position, always be a long-term valuable member of my team. Those are some things that separate me from other candidates, my strong will, my power drive, the abilities that I have to be able to learn and grow in the company, and so much more. I feel that I would be a great asset for your company and being able to provide your customers with great support and being able to help them in any way. I would love to take this time to thank you for seeing my videos. Thank you for giving me the opportunity to be able to hear from me, and I look forward to hearing from you. Thank you.', '2', 0, '0', '2', '2024-07-24 19:47:35', '2024-08-09 00:33:30', '2024-08-09 00:33:30'),
(62248, 35259, 1097, 8028, 0, NULL, 25, '20247241633764971.mp4', 'What attracted me to want to apply for this position at Farmers Insurance was that I really like to help people out and I love, I just have a passion for making someone\'s day go better and that\'s pretty much why I chose customer service.', '2', 0, '0', '2', '2024-07-24 20:31:10', '2024-08-09 00:33:33', '2024-08-09 00:33:33'),
(62251, 35259, 1097, 8029, 1, NULL, 69, '202472416345544336.mp4', 'In my last position I was the Facilities Coordinator, so it was my job to keep the office just pretty much up and going. So I always had goals to meet, either I may have to set up for an event, get someone moved into an office, a lot of my duties were time sensitive, so I always met my goals, I always made time. If I had to stay late to complete something, then I just stayed late. If an order had to be put in by a certain time, I made sure those orders were put in ahead of that time, ahead of my deadlines. I always correspond back and forth with different clients to make sure their deadlines are met as well as the people or the group that I\'m setting up the event for or doing the event for. So it varies on what my duties were, but most of my duties were time sensitive, so I always met my goals.', '2', 0, '0', '2', '2024-07-24 20:35:34', '2024-08-09 00:33:33', '2024-08-09 00:33:33'),
(62252, 35259, 1097, 8030, 1, NULL, 12, '202472416362842968.mp4', 'My goal is to one day manage a call center or customer service department.', '2', 0, '0', '2', '2024-07-24 20:36:37', '2024-08-09 00:33:33', '2024-08-09 00:33:33'),
(62253, 35259, 1097, 8031, 1, NULL, 11, '20247241637924721.mp4', 'The one time that I did experience a problem with a team member, I just had to talk with them and we both had an understanding.', '2', 0, '0', '2', '2024-07-24 20:37:19', '2024-08-09 00:33:33', '2024-08-09 00:33:33'),
(62254, 35259, 1097, 8032, 0, NULL, 15, '202472416382644994.mp4', 'What separates me from other candidates is I\'m reliable, I\'m very confident in my skills, I can do any job and I can adapt to any type of work environment.', '2', 0, '0', '2', '2024-07-24 20:38:01', '2024-08-09 00:33:33', '2024-08-09 00:33:33'),
(62255, 35238, 1097, 8028, 1, NULL, 37, '202472413413655419.mp4', 'I was actually attracted to this position because I recently went through an accident, car accident, and it left me a little damaged. And so customer service has always been something that I\'ve been pretty good at, talking to people, just kind of getting people to relax a little bit. And so, you know, I just I figured that maybe this would be a good position for me to be in, especially since I just I\'m good at talking to people and I actually enjoy talking to people and helping people solve problems.', '2', 0, '0', '2', '2024-07-24 20:42:10', '2024-08-09 00:33:32', '2024-08-09 00:33:32'),
(62256, 35238, 1097, 8029, 1, NULL, 68, '202472413442332912.mp4', 'So the goals that I was given in my last position and the position that I was put in were very hard to reach goals for the position that I was in. So I was an emergency roadside technician, fleet technician, and what they had they had me on the same pay scale as the guys who would actually go to like meeting days for the people that we provided fleet service for. And so they got all of their work put in front of them like you know 50 dudes at a time and I was the emergency roadside guy so I would have to drive an hour or so to get to one dude to you know help him figure out his problems or her problems you know help them you know like oh you know flat tire on the side of the road you know I can I\'ll replace that fix it you know do what I can or but those guys would be getting like tire changes and oil changes and brake changes all day long. I don\'t I didn\'t really get that opportunity so I was looking for a place that I could actually you know kind of meet my goals and actually get the same opportunity as everybody else.', '2', 0, '0', '2', '2024-07-24 20:45:24', '2024-08-09 00:33:32', '2024-08-09 00:33:32'),
(62257, 35238, 1097, 8030, 1, NULL, 55, '20247241347316970.mp4', 'So, I want to be, I\'m a leader by trait, I guess. I\'ve always kind of liked being in charge of teams. I\'ve always been good at leading teams. I would like to say a motivational person. At some point, you know, I would like to have my own branch of, you know, farmers insurance. That would be awesome, you know, if I if I do get the opportunity, that would be awesome to take that. You know, that would be something that would be cool for me anyways, but getting this job is, you know, a foot in the door. I\'ve never had like a career one that I actually can and can grow in and can get that potential in. So, this would actually be a good career for me to to be able to grow into the role that I believe that I can do.', '2', 0, '0', '2', '2024-07-24 20:47:50', '2024-08-09 00:33:32', '2024-08-09 00:33:32'),
(62259, 35238, 1097, 8031, 1, NULL, 56, '202472413543871316.mp4', 'So, anytime I\'ve ever had a problem with a co-worker or a higher-up even, really the only thing that you can do is just to talk to people. You let them know, like, hey, I\'ve got a concern about the way, I don\'t know, about the way you treated me, about the way that you spoke to me the other day. Really you\'re not going to get, you\'re not going to solve any problems with aggression, you\'re not going to solve any problems with, like, kind of sneaking around people\'s backs. You always just got to talk it out. It\'s really, at the end of the day, it is that simple. It is just, you talk it out. Hey, what can I do to change the way that you view me, or what can I do to change the way that I view you, you know? Is there something that we can do together to, you know, figure out a problem? It\'s not hard. People just forget that we\'re all human beings and mistakes get made sometimes.', '2', 0, '0', '2', '2024-07-24 20:55:27', '2024-08-09 00:33:32', '2024-08-09 00:33:32'),
(62261, 35238, 1097, 8032, 0, NULL, 47, '20247241357781339.mp4', 'So, I\'m a huge team player. I love to see my peers succeed, you know, even at the cost of myself. I genuinely want to see other people get better. I want to see people be happy. I\'m a huge team player. I\'m also very, very hungry to make the next step, whether that be, you know, with the company, in my own personal life. I always want to see what the next thing is. I want to grow past where I\'m at right now. If that\'s, you know, with you guys, I get the opportunity to grow in y\'all\'s company, whether that be in my personal life, you know, moving out of a studio apartment. I\'m very, very hungry for what comes next and what I can get accomplished next.', '2', 0, '0', '2', '2024-07-24 20:56:11', '2024-08-09 00:33:32', '2024-08-09 00:33:32'),
(62298, 35183, 1097, 8028, 1, NULL, 25, '202472416261539802.mp4', 'I would say the reason why I applied for a position, you know, I love helping customers, love making new clientele, meeting with people, helping them, giving them support that they need, making sure that, you know, that I go above and beyond, making sure that I do everything right for them and for the company, you know, and just want to make sure, you know, that our clients and customers are taken care of.', '2', 0, '0', '2', '2024-07-24 21:26:17', '2024-08-09 00:33:32', '2024-08-09 00:33:32'),
(62301, 35183, 1097, 8029, 1, NULL, 61, '202472416284556767.mp4', 'So my goals, my last position was, you know, to make documents end-user friendly to where a lot of people aren\'t really tech-savvy, but I had to go step-by-step to make it, you know, end-user friendly that wasn\'t so technical to where people can understand drawing graphs, making sure that everything was in tact and ordered in detail for very not tech-savvy customers, I could say. And what I would do, I would document everything step-by-step, you know, even if they called in, chat, email, you know, I would send them a copy of that so that way I can follow step-by-step to see exactly, you know, what I\'m talking about when troubleshooting or checking any hardware or software, anything like that. Or if they just had a quick question about their account for us billing or, you know, trying to make a payment online or they forget their username or password, you know, I would go in step-by-step how to go reset it and then also make sure that they understand, you know, step-by-step, you know, with straight guidelines.', '2', 0, '0', '2', '2024-07-24 21:28:48', '2024-08-09 00:33:32', '2024-08-09 00:33:32'),
(62304, 35183, 1097, 8030, 1, NULL, 80, '20247241631256234.mp4', 'All right, I will say, as far as, you know, goals for professional development, you know, I make sure that enhancing and understanding knowledge and, you know, updating, you know, information or like the portal, anything like that to assist us with our tools, constantly updating, you know, try to get feedback from the customers, see what they more, you know, or how would they like to see, what would they like to see change, you know, as far as our customer care department, you know, make note of that, you know, and then sit down with the team, you know, go over like some great ideas, you know, and see what we can come up with, you know, hey, if a customer be like, hey, I wish our app was a little bit easier, you know, to access, so I won\'t have to, you know, do a two-way authentication and, you know, wait for a text and all that, you know, hey, I would take notes down, document that, you know, and get with the development team and be like, hey, you know, we had a customer saying this is what they want, you know, I got a great feedback on that, you know, and just, you know, always constantly updating and learning, you know, I\'m always willing to learn new positions, new openings, you know, it\'s always about training, learning, and then also documenting and just making sure that we fill customer requests.', '2', 0, '0', '2', '2024-07-24 21:31:08', '2024-08-09 00:33:32', '2024-08-09 00:33:32'),
(62306, 35183, 1097, 8031, 1, NULL, 51, '202472416322123499.mp4', 'Well, my previous job, I would say, it wasn\'t ever a problem. We all got a loan, but the guy just thought he knew so much and, oh, you should do it my way and do it this way. But the way he was doing it was really not giving good customer service. It was just an in and out thing for him. And I asked my supervisor if I could speak to him and let him know what really was going on. I never had a problem with him. It was just he wasn\'t giving good quality customer service. It was the only thing that I didn\'t agree with, and I let him know. And from there, we ended up getting to a resolution, and he finally kind of loved it. We\'ll give him a little bit more customer service experience.', '2', 0, '0', '2', '2024-07-24 21:32:24', '2024-08-09 00:33:32', '2024-08-09 00:33:32'),
(62311, 35183, 1097, 8032, 1, NULL, 53, '20247241633292339.mp4', 'What I would say separates me from other candidates, I\'m always willing to learn. I don\'t know everything. You know, a lot of people just go into a career thinking they know everything, but you know, I\'m always willing to learn. I\'m very dependable, trustworthy. You know, if you told me, Hey Jay, I need you to stay, you know, at least two or three hours after your shift, you know, to help a customer or a client, I\'m, I\'m, I\'m willing to do that. You know, if I got to work weekends, you know, I\'m willing to do that. I\'m just go above and beyond. I just want to make sure that, like I said, our customers and clients is happy. So that way we get good reviews. And I obviously want to just be there for a customer, you know, that\'s having any issues that I could walk them through. Even, even if it takes one or two hours, you don\'t want to sit down on the phone with them or in chat or email and go step-by-step with them until we actually get that resolved.', '2', 0, '0', '2', '2024-07-24 21:33:32', '2024-08-09 00:33:32', '2024-08-09 00:33:32'),
(62317, 34955, 1097, 8028, 0, NULL, 33, '202472416375259672.mp4', 'So, I am currently looking for an entry-level job that I can kind of grow in, in a career. I\'m looking for something to kind of build my life off of, and yeah, I mean, this position, entry-level insurance, it\'s kind of what I was leaning more towards anyways, and when I saw the entry-level, I was just like, hmm, that\'s perfect.', '2', 0, '0', '2', '2024-07-24 21:37:11', '2024-08-09 00:33:29', '2024-08-09 00:33:29'),
(62322, 34955, 1097, 8029, 1, NULL, 66, '20247241640395787.mp4', 'So some of the goals that I was given in my last position were sales, so there was an amount that we needed to make, or we needed to reach. I did exceed them. We were also given things in a structured order, and I exceeded those as well. One of the examples is we had a sale going on one day, and our goal was to reach $2,500, and we made over $3,000. So that was just one of the ways, and how you get to that goal is by talking to anyone that comes in, showing who you are as a person, just talking to them, and stuff like that.', '2', 0, '0', '2', '2024-07-24 21:41:27', '2024-08-09 00:33:29', '2024-08-09 00:33:29'),
(62324, 35062, 1097, 8028, 0, NULL, 25, '20247241544813900.mp4', 'I am passionate about this.', '2', 0, '0', '2', '2024-07-24 21:43:33', '2024-08-09 00:33:31', '2024-08-09 00:33:31'),
(62325, 34955, 1097, 8030, 1, NULL, 81, '202472416431274254.mp4', 'So really my main goal out of this is to find something that I want to do as a career. I haven\'t had the best luck of finding a career worthy job and you know that\'s just a really big goal for me right now. I\'m 22. So finding something that I am very much interested in and something that can just be stable. Be stable and sorry I\'m like blanking right now. Just really I just want to find a job that\'s stable. Something that I can build. I want to start somewhere and just continue to move up as much as I can. Is really my goal and any job that I want to get right now. I think that with this entry level job I can really do that. I\'m very good at learning and doing fast paced stuff. So I think that my personal goals will help me meet the goal. My end goal which is finding a company that I can work for that I can really grow and just continue to be there and just have a career.', '2', 0, '0', '2', '2024-07-24 21:44:17', '2024-08-09 00:33:29', '2024-08-09 00:33:29'),
(62326, 34955, 1097, 8031, 1, NULL, 37, '20247241645455863.mp4', 'So, I haven\'t actually ever experienced having a problem with a team member. I\'m just so easy going and just calm that I don\'t ever let it get to a problem. If there are some differences, I would just, you know, maybe take a step back. Give some time to cool off and then come back to it and try to discuss and talk it out further.', '2', 0, '0', '2', '2024-07-24 21:46:26', '2024-08-09 00:33:29', '2024-08-09 00:33:29'),
(62327, 34955, 1097, 8032, 1, NULL, 51, '202472416473251447.mp4', 'I think what separates me from the other candidates is very outgoing. I\'m really eager to learn and to try something new. And I\'m really passionate about making this a career. Not something that\'s just temporary or anything. I really am looking for a long-term position. I bring a lot of passion and energy to a room. I\'m very easy to get along with. I\'m just very excited to possibly be a part of this team.', '2', 0, '0', '2', '2024-07-24 21:48:13', '2024-08-09 00:33:29', '2024-08-09 00:33:29'),
(62328, 35062, 1097, 8029, 0, NULL, 57, '202472415545825769.mp4', 'One of the goals given in my previous workplace as a customer service representative was to increase our customer satisfaction by 15% within the next six months. As to do that, I implemented a new feedback session with the customer. I also streamlined our customer service operation and conducted regular training with a team member and we were able to bring about a 20% increase within the designated time. Overall, I would say I always meet goals and even exceed them thanks to strategic planning and execution.', '2', 0, '0', '2', '2024-07-24 21:51:27', '2024-08-09 00:33:31', '2024-08-09 00:33:31'),
(62331, 35268, 1097, 8028, 1, NULL, 15, '20247241454522502.mp4', 'role and I love helping people out and making a difference in people\'s lives. Another thing is that it\'s part of an insurance job and I\'ve never really dealt with any insurance job so I\'d love to get to know about the field and know what the ins and outs of it.', '2', 0, '0', '2', '2024-07-24 21:54:07', '2024-08-09 00:33:33', '2024-08-09 00:33:33'),
(62334, 35268, 1097, 8029, 1, NULL, 27, '20247241456413123.mp4', 'Some goals in my last job were to make sure that the customer was always satisfied and that their products got to them undamaged and nice and clean and I feel like I exceeded those expectations. I always did my best to make sure the product was safe and got to the customer on time and there were no issues with that. If there were issues I quickly got them resolved and made sure to keep the customer the number one priority.', '2', 0, '0', '2', '2024-07-24 21:57:15', '2024-08-09 00:33:33', '2024-08-09 00:33:33'),
(62336, 35268, 1097, 8030, 0, NULL, 23, '20247241531362513.mp4', 'My goals for professional development are to make a good impression wherever I go and just to exceed the expectations that are given to me. I think this job will help me with my advancement because I\'ll get to learn about how the insurance field operates and I can further my knowledge in the field. And I think that will help me begin to start a successful career in here.', '2', 0, '0', '2', '2024-07-24 22:02:21', '2024-08-09 00:33:33', '2024-08-09 00:33:33'),
(62338, 35062, 1097, 8030, 0, NULL, 21, '20247241635177651.mp4', 'Silence.', '2', 0, '0', '2', '2024-07-24 22:03:00', '2024-08-09 00:33:31', '2024-08-09 00:33:31'),
(62339, 35241, 1097, 8028, 0, NULL, 70, '20247241753068005.mp4', 'I was most attracted to taking care of customers, customer service is really what I\'m best in. I take care of people, I know how to provide a sweet environment and welcoming community for them. I don\'t judge anybody by the color of their skin or the way they act or what they\'ve been through, just the person that they are today. I know that I really shine in taking care of people, I\'m passionate with it and I\'m just a very comforting, I guess, atmosphere. I just try to provide what I don\'t get, so I like treating people the way that I\'m treated, I like hearing and listening to them, I like paying attention to them, putting them first in their needs and just really dissecting things. I like overthinking and learning more into things and people and understanding them and how and why they act the way they do, why they talk or why they experience things or perceive things in a different way, so I just really like the difference of people.', '2', 0, '0', '2', '2024-07-24 22:04:14', '2024-08-09 00:33:32', '2024-08-09 00:33:32'),
(62340, 35062, 1097, 8031, 0, NULL, 81, '20247241671858227.mp4', 'There was this problem I had with a team member in my previous company. There was this team member that likes to make use of the company resources without sharing with others. Each and every time any of the company resources is handed to her, she makes use of them for her own personal use without letting any other person on the team know about it. Somehow, we get to discover that that was a problem and nobody was ready to talk to her about it, about how her attitude has been affecting the team overall. At first, I didn\'t want to approach her because I didn\'t want it to look like I was the only one that was able to approach her and talk about it because nobody else was ready to talk about it. Over time, it became a problem and everybody else started to grumble and nobody was ready to talk to her. So, I started to bring the matter up to her and tell her how her attitude has been affecting the team. Somehow, she apologized and said that she didn\'t really know that it was affecting the whole team and started to change. This made me realize how important it is to have conversations with people because they might not really know that what they are doing is bad.', '2', 0, '0', '2', '2024-07-24 22:05:46', '2024-08-09 00:33:31', '2024-08-09 00:33:31'),
(62341, 35268, 1097, 8031, 1, NULL, 26, '20247241555955826.mp4', 'So I have experienced problems with co-workers, whether it\'s deciding how we should complete a task or the order in which we should operate. And to resolve those problems, I like to talk it out and game plan, maybe experiment and see what the best results are. See how it works best. I never want to have an unresolved conflict with a team member. I always want to work it out so that there\'s no future tension or anything.', '2', 0, '0', '2', '2024-07-24 22:06:02', '2024-08-09 00:33:33', '2024-08-09 00:33:33'),
(62342, 35241, 1097, 8029, 1, NULL, 66, '20247241773383179.mp4', 'So at my last job I worked at IHOP. Basically I had just served people, took care of them, got them their food, drinks, made sure that they had a good time, and I was just really attentive to their needs. Obviously they wanted us to do a little bit of side work, you know, make some tea, scoop some ice cream. You know, just simple things that you would do at any restaurant, any food industry place, anything like that. Just take care of the things, make sure that everything is nice and organized, cleansed up just right. Want to make sure that our environment is clean, that way customers come in, they feel clean, they feel comfortable with the food they\'re intaking and the service that they\'re getting. Obviously, as any other employee, I had my days where I would be late, but I was also very attentive to their needs. Showed up when they needed me, on holidays, days off, anytime they really called I was there.', '2', 0, '0', '2', '2024-07-24 22:08:10', '2024-08-09 00:33:32', '2024-08-09 00:33:32'),
(62343, 35268, 1097, 8032, 1, NULL, 22, '20247241582979351.mp4', 'What separates me from other candidates is I feel like I\'m always interested in learning new things and growing. I think of myself as a quick learner and can pick up on things real fast. I\'m very detail oriented and have a passion for improving other people\'s lives. And for that I feel like I\'d be a great fit for the company and I think I\'d be easy to get along with.', '2', 0, '0', '2', '2024-07-24 22:08:36', '2024-08-09 00:33:33', '2024-08-09 00:33:33'),
(62344, 35241, 1097, 8030, 1, NULL, 45, '20247241791043057.mp4', 'If I get this job, I\'ll be able to develop my communicating skills. I do strive for communication, but unfortunately, my vocabulary is so secluded that I\'m not able to open up the way that I\'d like to and communicate further. I know that talking with people, it\'ll help me take care of customer service situations better. I\'ll be able to develop my patience and my strengths for more complicated customers and then open my eyes for the easier customers, notice what they need, take care of them, and it\'ll just all around mature me and my intelligence.', '2', 0, '0', '2', '2024-07-24 22:09:35', '2024-08-09 00:33:32', '2024-08-09 00:33:32'),
(62345, 35292, 1097, 8028, 1, NULL, 10, '202472417103546382.mp4', 'What attracts me most about this position is the strictly office work only, there\'s no warehouse, and also the location is way closer than where I am at now.', '2', 0, '0', '2', '2024-07-24 22:10:39', '2024-08-09 00:33:33', '2024-08-09 00:33:33'),
(62347, 35292, 1097, 8029, 1, NULL, 21, '202472417111877697.mp4', 'My goals at my current position now were to be able to get through all my returns and claims before 12 o\'clock. I exceeded those those goals and by getting those things done an hour before they wanted them to be done. And I meet my goal every day and I have exceeded in getting those things done since they have asked.', '2', 0, '0', '2', '2024-07-24 22:11:25', '2024-08-09 00:33:33', '2024-08-09 00:33:33'),
(62348, 35241, 1097, 8031, 1, NULL, 59, '20247241711428939.mp4', 'Honestly there wasn\'t any issue that I had anticipated to make. A lot of miscommunication goes around the workplace in general and typically the food environment. A lot of people are dramatic wanting to get into other people\'s lives so necessarily no problem that wasn\'t resolved. If there was any communication that was regarded in the wrong way we discussed those, took those and I individually spoke with that team member, discussed how I felt, how they felt and then we resolved issues on our terms, took care of our issues and honestly when it comes to issues like that I\'m very mature. I don\'t tend to get involved in anything that\'s not going to get anywhere and if there is any need for communication then honestly we could resolve it, just lay it out, explain the issues and then come to an agreement on how we all feel and what could work for everybody.', '2', 0, '0', '2', '2024-07-24 22:11:38', '2024-08-09 00:33:32', '2024-08-09 00:33:32'),
(62349, 35292, 1097, 8030, 0, NULL, 18, '202472417125335854.mp4', 'I would like to use the skills that I\'ve already learned at my job, my current job that I\'m working with now, to use for another company so that I can exceed there. I\'d like to learn new things, be challenged, and right now I\'m not being challenged. I\'d like to be in a position that puts me there.', '2', 0, '0', '2', '2024-07-24 22:12:27', '2024-08-09 00:33:33', '2024-08-09 00:33:33'),
(62350, 35292, 1097, 8031, 0, NULL, 25, '20247241714719437.mp4', 'Me and the team member, we had a conversation about it and we understand we both felt very strongly about what we were trying to get across to each other. And there was no hard feelings, there was nothing like that, and I also learned something and she learned something as well. We were able to take on from that to move it on to train the next person that was doing the position that I\'m doing now as well.', '2', 0, '0', '2', '2024-07-24 22:13:34', '2024-08-09 00:33:33', '2024-08-09 00:33:33'),
(62351, 35062, 1097, 8032, 0, NULL, 38, '202472416155131790.mp4', 'My passion for this particular position drives my dedication and enthusiasm. I\'m genuinely excited about the opportunity to contribute to the company and I\'m confident that my unique skills, my experience and my passion will bring about positive impacts to the company. Overall, I would say that my skills, my passion and experience makes me a distinguished candidate for the role and distinguish me from every other candidate.', '2', 0, '0', '2', '2024-07-24 22:14:25', '2024-08-09 00:33:31', '2024-08-09 00:33:31'),
(62352, 35292, 1097, 8032, 0, NULL, 20, '2024724171535478.mp4', 'I\'m hardworking. I\'m always on time. I\'m always looking to improve who I am. I\'m always looking to be challenged, to learn new things. I\'m easy to train. I\'m willing to learn. I\'m willing to take the initiative to get out there and learn new things.', '2', 0, '0', '2', '2024-07-24 22:15:08', '2024-08-09 00:33:33', '2024-08-09 00:33:33'),
(62354, 35050, 1097, 8028, 1, NULL, 46, '202472415183451000.mp4', 'Yeah, what attracted me to apply for this specific position is I come from a background of sales and customer service. So in that, whenever there was a customer service aspect of the sales process or speaking with a potential client, the customer service and just any way of helping the client was always the most fulfilling part of the job for me personally. So I figured, you know, why not continue that path of essentially just helping people, helping customers and that being my main focus. So that\'s what really initially attracted me to this specific position.', '2', 0, '0', '2', '2024-07-24 22:18:50', '2024-08-09 00:33:30', '2024-08-09 00:33:30'),
(62357, 35050, 1097, 8029, 1, NULL, 75, '202472415202128472.mp4', 'Yeah, so often with sales gigs, they are very much goal-oriented, right, you have to meet certain metrics, you have to make certain number of calls, have certain people you closed or sat on an appointment. So for all of my sales career, it varied from company to company. The last one was a little bit more lenient because they were very much more of a startup, so it was kind of as much as you could possibly do. I would say just goals personally for myself, you know, let\'s try to set four appointments today, let\'s call X amount of people. Some of the previous ones I had were a little bit more intense, like, you know, 200 dials, you know, four or five appointment sets, etc. Pretty often I did meet them, at least in terms of activity, right, in terms of numbers of dials. Those were non-negotiable. You know, sometimes the sets can vary at times because obviously it depends on person to person, but as terms of activity is concerned, I always met those.', '2', 0, '0', '2', '2024-07-24 22:20:50', '2024-08-09 00:33:30', '2024-08-09 00:33:30'),
(62359, 35050, 1097, 8030, 1, NULL, 33, '20247241521548746.mp4', 'So for me professionally, I just would like to continue in some sort of role where I am communicating with people on a daily basis, specifically customers, just so I could keep that in tune when it comes to like communication, sales, collaboration, etc. It\'s a key factor to my personal profession and what I\'m pursuing in life personally and professionally.', '2', 0, '0', '2', '2024-07-24 22:22:06', '2024-08-09 00:33:30', '2024-08-09 00:33:30'),
(62360, 35050, 1097, 8031, 1, NULL, 53, '202472415231390654.mp4', 'I can\'t say that I have where it was an extremely big problem where it was like personal on any level on just little fallouts here and there of you know saying like you know this is how we do something this is how they typically do something but um it was never major disagreements or anything like that typically if there\'s a disagreement especially within the sales process like that we can\'t just there\'s a lot of experimenting that goes on so it\'s a you know let\'s try it out this way see if that works if not in the word let\'s go back to the way it was before we look at it in a different way but typically haven\'t had any issues with that I haven\'t had issues with people and people haven\'t had any issues with me when it comes to people on on my team', '2', 0, '0', '2', '2024-07-24 22:23:31', '2024-08-09 00:33:30', '2024-08-09 00:33:30'),
(62362, 35050, 1097, 8032, 1, NULL, 62, '202472415244588130.mp4', 'I believe what separates me from other candidates, obviously I can\'t see their resumes or what their work experience is, but as for me, like I said, I come from a sales background, from many, well I guess one industry, but very diverse in terms of types of clientele I\'ve talked to, I\'ve talked to owners of multi-million dollar businesses all the way down to, you know, kind of average everyday citizen construction workers, grocery store managers, etc. So kind of a wide spectrum of people that I\'ve been able to speak with and interact with because of my sales career, and I have a pretty solid track record as well. Always looking to grow in areas I\'m weak in, and excel at areas I\'m already pretty, have a pretty good foundation in, so, yeah.', '2', 0, '0', '2', '2024-07-24 22:25:05', '2024-08-09 00:33:30', '2024-08-09 00:33:30'),
(62363, 34850, 1097, 8028, 1, NULL, 48, '20247241725260486.mp4', 'day in and day out and with the face to face, even on the phone, it\'s trying to take the customer experience a notch higher. It\'s providing them with service and I would like it brought on to change my experience that felt kind of negative when I had it years ago when I was married to a more positive experience. I think that\'s the problem with some insurance, I think we get experience, sometimes it\'s great, we\'ll stick with them and then something happens, we leave. So I know Farmers is a big company and they own a lot of different other insurance companies but I would like the opportunity to learn this business and just see where it can go from there. I just want to be of service and that\'s my background, I\'m a professional customer service individual.', '2', 0, '0', '2', '2024-07-24 22:25:30', '2024-08-09 00:33:28', '2024-08-09 00:33:28'),
(62364, 34850, 1097, 8029, 1, NULL, 11, '202472417271738635.mp4', 'Apart from that, they\'re just like my sons.', '2', 0, '0', '2', '2024-07-24 22:27:29', '2024-08-09 00:33:28', '2024-08-09 00:33:28'),
(62366, 34850, 1097, 8030, 1, NULL, 10, '202472417291997923.mp4', 'Thank you.', '2', 0, '0', '2', '2024-07-24 22:29:34', '2024-08-09 00:33:28', '2024-08-09 00:33:28'),
(62368, 34850, 1097, 8031, 1, NULL, 25, '202472417314657959.mp4', 'Oh, shoot, I thought I had this situation where I was talking about Jacob at United Express. Just, this kid had a roller coaster work ethic and when he was on it was great, but, oh I did do this anyway, so, great, and when he was on, wow, it was great.', '2', 0, '0', '2', '2024-07-24 22:32:20', '2024-08-09 00:33:28', '2024-08-09 00:33:28'),
(62372, 34850, 1097, 8032, 1, NULL, 105, '202472417341898547.mp4', 'I am a customer service oriented. Consider myself professional, but doing for 37 years in various positions in industries. That\'s what I do. I always like to learn new avenues of customer service. Always like to know what are some other ways other people have dealt with. I think we can take that and learn and constantly grow it. But also like to challenge, like to be busy. I also like to go and research stuff. So I have an idea. I\'m always curious. It\'s just something I want to do. And like I said, I would like to get my PNC license because I\'ve tried doing it three times and it was a tough test. It came so close, so close to passing one time. And that\'s kind of a goal. And I think once I get that, besides some other things I need to do and learn farmers, learn farmers\' business philosophy, their mission statement, their goals, the individual agent\'s goal of the agency, what we\'re focused on, new customers, keeping retention of current customers and just providing the product that they know that they are being taken care of and not just sold something they don\'t need. And I\'m big about that. We have an offer usage, offer you something, but give you an opportunity to think about it. It may reach back out to you, but don\'t like the hard sell. And sometimes hard selling, I think you lose customers. I\'m not saying it\'s a bad thing, but you got to weigh it out. You got to do your research and you got to feel out your customers. You get to actively listen. And that\'s what I\'m all about.', '2', 0, '0', '2', '2024-07-24 22:36:13', '2024-08-09 00:33:28', '2024-08-09 00:33:28'),
(62378, 35241, 1097, 8032, 1, NULL, 36, '202472417321484988.mp4', 'Something that separates me is my dedication to work. Once I really have everything down and it\'s packed in like best memory, I\'m very dedicated and love to work. I take care of customers like they\'re my friends. I really put myself to be a good person and that\'s exactly what I am. I\'m a great candidate to have on a work environment, you know, just have around in that environment and I\'m just a really nice person. I show everybody how they should be treated and I\'m all around just really dependable, really sweet and a really great person.', '2', 0, '0', '2', '2024-07-24 22:42:59', '2024-08-09 00:33:32', '2024-08-09 00:33:32'),
(62379, 35024, 1097, 8028, 0, NULL, 11, '202472417474085209.mp4', 'What attracted me to this position was I used to be a receptionist at a pharmacy, actually two pharmacies, and I really just missed that line of work and would like to get back into it.', '2', 0, '0', '2', '2024-07-24 22:47:21', '2024-08-09 00:33:29', '2024-08-09 00:33:29'),
(62380, 35024, 1097, 8029, 0, NULL, 17, '202472417492442437.mp4', 'At my current position as a massage therapist I have to reach a certain amount of memberships I sell like to the client each week and upgrade percentages and I hit the goal or exceed them every time.', '2', 0, '0', '2', '2024-07-24 22:49:00', '2024-08-09 00:33:29', '2024-08-09 00:33:29'),
(62381, 35296, 1097, 8028, 0, NULL, 21, '202472417512610147.mp4', 'What attracted me to apply to this job was that I\'ve seen that this was a customer service job and I like talking to customers and I like just being positive customers. I also seen that you guys were very enthusiastic in the description of this job, that you guys are just a family-grown business and that you guys also have really good benefits.', '2', 0, '0', '2', '2024-07-24 22:50:53', '2024-08-09 00:33:34', '2024-08-09 00:33:34'),
(62382, 35024, 1097, 8030, 0, NULL, 26, '202472417515065997.mp4', 'So for me professional development is more about loving what you do because if you love what you do you will be happier and succeed more and I currently don\'t love what I do so I\'m trying to branch out into different careers to see what I would like to do and I have looked into insurance before and so I\'m hoping with this job I can progress as the occasion arises and I\'m able to move up in this job.', '2', 0, '0', '2', '2024-07-24 22:51:16', '2024-08-09 00:33:29', '2024-08-09 00:33:29'),
(62383, 35024, 1097, 8031, 1, NULL, 32, '20247241753970359.mp4', 'I have, in the instance of the spa, I have someone purposefully not scheduling me, telling people I was fully booked when I wasn\'t. I went to my manager and asked how I should handle this situation because I was unsure. It was a new setting to me and they let me know like that they would talk to her but I should also talk to her and ask kindly, is everything okay? What\'s going on here? And we ended up resolving the situation by just talking it out.', '2', 0, '0', '2', '2024-07-24 22:53:49', '2024-08-09 00:33:29', '2024-08-09 00:33:29'),
(62384, 35296, 1097, 8029, 0, NULL, 35, '202472417544124111.mp4', 'The goals at my last job were very time management. And what I had to do is I had to pull books. And so I had to figure out every day, comment, like how can I pull this book fast enough in order to get my time right? And I also had to package orders. And I\'d be like, how can I package this box in a certain amount of time to get the time, but also have it in a neat way so it\'s not looking messy or anything. So we\'re just very time management. And I just made sure every single day that I came in that I had to learn something new so that I did everything on time.', '2', 0, '0', '2', '2024-07-24 22:54:03', '2024-08-09 00:33:34', '2024-08-09 00:33:34'),
(62385, 35024, 1097, 8032, 1, NULL, 14, '202472417543485790.mp4', 'I think what separates me from other candidates is I\'m very upbeat and happy and bubbly and I learn very quickly and I can catch on to things very quickly as well and I have experience with reception, being a receptionist.', '2', 0, '0', '2', '2024-07-24 22:54:49', '2024-08-09 00:33:29', '2024-08-09 00:33:29'),
(62386, 35291, 1097, 8028, 1, NULL, 27, '20247241557361419.mp4', 'Question number one, can you tell me what attracted you to apply for this position? That\'s pretty simple. It\'s the sort of job that I know I can do well. It\'s with a reputable company that can provide stability. And the remote aspect, I really want to find a position where I can work from home. That\'s basically it.', '2', 0, '0', '2', '2024-07-24 22:57:37', '2024-08-09 00:33:33', '2024-08-09 00:33:33'),
(62387, 35296, 1097, 8030, 0, NULL, 39, '20247241823154756.mp4', 'My professional development skills or my goals is, number one, leadership. Leadership is my top thing because I want to be able to lead people around me but also have high performing skills and also be able to just promote diversity. My second goal is communication. I want to be able to communicate with everyone and also just express the way that I feel towards everyone. My third one is skills. I want to develop, I want to grow technology skills so that I can have more knowledge in technology than just the basic community.', '2', 0, '0', '2', '2024-07-24 23:01:48', '2024-08-09 00:33:34', '2024-08-09 00:33:34'),
(62388, 35291, 1097, 8029, 1, NULL, 105, '20247241644360445.mp4', 'Question number two, tell me about the goals you were given at your last slash current position. How often did you meet or exceed them? My last position, really wasn\'t even able to get into it before it was cut off. So I\'ll address the most recent position that this question applies to, which would be McKinney trailer rentals. I was hired as a hostler, which basically means that I would move their trailers, make 53 foot trailers around the yard for staging and for storage, et cetera. And I would also be tasked with inspecting those trailers for any damage when they would return. And I also would work the front desk, tending to clients who were picking up or returning those trailers. Well, being that those are very different sets of responsibilities, it was a matter of finding a balance between all of them, you know, being able to take all of them on equally without any hiccups. And my moment of realization that I had actually accomplished that was when people stopped asking me over the radio, they stopped asking me where I was, what I was doing, because they just knew I was on task. So that was a rewarding feeling.', '2', 0, '0', '2', '2024-07-24 23:04:49', '2024-08-09 00:33:33', '2024-08-09 00:33:33'),
(62389, 35291, 1097, 8030, 1, NULL, 54, '20247241663014908.mp4', 'Question number three, what are your goals for professional development? How will getting this job help you advance towards your professional development goals? The only goals that I have professionally are those that are required of me in whatever job I\'m doing. So that\'s a question that I would have to bounce back in your direction. Tell me what\'s required of me to do my job efficiently. If there\'s opportunities for advancement, let me know what it\'s going to take to advance. More of a go with the flow and feel things out kind of a person instead of stepping in somewhere and saying, well, this is what I\'m going to do. Who am I? I\'m just getting in the door, you know?', '2', 0, '0', '2', '2024-07-24 23:06:36', '2024-08-09 00:33:33', '2024-08-09 00:33:33'),
(62391, 35296, 1097, 8031, 1, NULL, 23, '20247241873943203.mp4', 'Yes, I have experienced a problem with a team member before. It was just that this person brung a lot of drama into the workplace, and I\'ve never really been a person just to care about all that drama. So I just told my manager about it, and my manager was able to move our desk around, so I didn\'t really have to deal with any of that drama or just hearing about new things that I didn\'t really care for.', '2', 0, '0', '2', '2024-07-24 23:07:43', '2024-08-09 00:33:34', '2024-08-09 00:33:34'),
(62392, 35291, 1097, 8031, 0, NULL, 118, '202472416105910886.mp4', 'Question number four, have you ever experienced a problem with a team member? How was the situation resolved? The worst one that I can think of right now is when I was working at Pacific Gallon Ising in Oakland. I was tasked with running every station in the plant except for two, only because those stations were exclusive to the people running them. They had their own assigned backup already for those. But the supervisor, who also doubled as shop steward, which is a conflict of interest, accused me of not being able to perform in any of the stations I was being assigned to. He was telling people that that was the reason I was being moved around, not because I was capable, but because he was trying to find a place where I could actually perform the job. I had several people write statements in my defense, and this was a union job too. And being that he was shop steward, and his assistant shop steward was afraid to stand up to him because he would reprimand people, he would abuse his authority. I was actually let go, and my union rep wouldn\'t even stand up for me. So actually the situation was not resolved, but I had no choice but to just move on because that\'s the nature of the beast.', '2', 0, '0', '2', '2024-07-24 23:08:51', '2024-08-09 00:33:33', '2024-08-09 00:33:33');
INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(62394, 35296, 1097, 8032, 0, NULL, 30, '202472418113464472.mp4', 'What separates me from other candidates is that I can be a competitive person and I\'m a very passionate person. I\'m a very time management person, so when it comes down to it, I like to do a certain time for that and a certain time for that, which makes me kind of competitive a little bit, but it also makes me focus on what I need to do and also still being organized so not be able to get in anybody\'s way or also leaving a mess whatever I\'m doing. So that also leaves me focused to the number one thing I came there for.', '2', 0, '0', '2', '2024-07-24 23:11:00', '2024-08-09 00:33:34', '2024-08-09 00:33:34'),
(62396, 35291, 1097, 8032, 0, NULL, 67, '202472416141364969.mp4', 'Question number five, what separates you from other candidates? The very first thing I think of is integrity. A lot of people treat integrity like it\'s some sort of punchline. I don\'t see it in people these days, not nowhere near as much as when I was growing up. The idea of doing the right thing even if you know that you won\'t get caught doing the wrong thing, it\'s not as prevalent these days. I\'m known at past jobs that I\'ve had for going to my immediate supervisor or manager or whatever and telling them, hey, I screwed up, but here\'s how I plan to fix it. Are you okay with me moving forward with that? That\'s how I\'ve always been. That\'s how I\'ll always be. I don\'t see that in people these days too much.', '2', 0, '0', '2', '2024-07-24 23:12:57', '2024-08-09 00:33:33', '2024-08-09 00:33:33'),
(62410, 34893, 1097, 8028, 1, NULL, 10, '202472418595135438.mp4', 'of a job. I was recently laid off in December and I\'m just looking for work.', '2', 0, '0', '2', '2024-07-24 23:59:55', '2024-08-09 00:33:28', '2024-08-09 00:33:28'),
(62411, 34893, 1097, 8029, 1, NULL, 13, '2024724192133894.mp4', 'And my last job was average handle time, had to be average handle time, cost per hour, and of course, being nice and courteous to customers and positive feedback.', '2', 0, '0', '2', '2024-07-25 00:02:06', '2024-08-09 00:33:28', '2024-08-09 00:33:28'),
(62426, 35258, 1097, 8028, 1, NULL, 13, '20247251240261606.mp4', 'It would be the fact that it is virtual and I can do this remotely from anywhere in the world. I could be traveling and I can still do this. Thank you.', '2', 0, '0', '2', '2024-07-25 00:40:30', '2024-08-09 00:33:33', '2024-08-09 00:33:33'),
(62427, 35258, 1097, 8029, 1, NULL, 51, '202472512413722288.mp4', 'Hi, my previous job was as an intellectual property administrator for a law firm in Fiji, and my goal was to ensure I complete as much trademark and patent applications within the South Pacific jurisdiction, which I did manage to complete. In addition to that, I managed to learn taxation law in Fiji as well, which did help me in order to complete all my instructions and make sure that all payments for the registries in South Pacific, as well as our agent invoices, have been paid on time. So yes, I do have my reference, and you are free to contact my previous supervisor. He will definitely back me up that I have completed a large amount of applications while I was with Sir Arthur Barnes Sloan in Fiji. Thank you.', '2', 0, '0', '2', '2024-07-25 00:41:45', '2024-08-09 00:33:33', '2024-08-09 00:33:33'),
(62429, 35258, 1097, 8030, 1, NULL, 47, '202472512424716361.mp4', 'will open me up to more opportunities. I will get to learn about insurance. And more importantly, I will get to know about the internal procedures and the regulations there that I will have to abide by. This will also help me to advance my career. Should I choose to go into other fields, it will give me more knowledge, which in turn will benefit you as well as an employer because I will be working for you and bringing you the profits. So it will also lead to my further education. There\'s a possibility that I might go into education. And of course, having this virtual job is going to help in that sense. I\'ll be able to pursue an education. I\'ll be able to work for you and also earn a living and also pay for my expenses, including the studies.', '2', 0, '0', '2', '2024-07-25 00:42:54', '2024-08-09 00:33:33', '2024-08-09 00:33:33'),
(62431, 35258, 1097, 8031, 0, NULL, 121, '202472512472620039.mp4', 'Hello again. Yes, there was a difficult issue with my previous job. There was a clash between me and our accounts team in the office as well as our tax department. There was a particular matter where we had applied for tax clearance because for all international remittance which requires a professional service invoice, we have to pay withholding tax of 15% of the gross amount as well as 15% of that reverse. So what had happened was we had applied for a large amount invoice and that tax clearance was on hold, not the tax clearance, sorry. We have received the tax clearance certificate but the payment was on hold because we had not gone ahead with the remittance. Later on, we applied for another tax clearance from Iconesia and the previous withholding tax that we had paid, so the one from Iconesia, they took a deduction from that because that amount was still showing in the tax department that we have paid it but we have not gone ahead with the remittance. And also, there was a difference in the currency rate because every day the currency rate fluctuates. So my way to resolve it was to get in touch with the taxation department in PG and I got in touch with one of the tax compliance officers. I managed to get this matter resolved by getting them to revert the payment for my Iconesia that they had taken the tax. It was reverted back to the previous one that was meant for Tonga and whatever the shortfall amount was, I went in personally and I made the payment by cash from the office account. So yeah, that\'s basically how I deal with most of the issues that I have faced in my work is I usually have to step in and go and make sure that it is resolved because for some reason there seems to be either a communication breakdown or', '2', 0, '0', '2', '2024-07-25 00:45:18', '2024-08-09 00:33:33', '2024-08-09 00:33:33'),
(62433, 35258, 1097, 8032, 1, NULL, 52, '202472512484836710.mp4', 'I would say that it will have to be my experience working in the legal field because I have been in this field since 2005. I have worked in various sectors, various areas of laws. I have worked in criminal sector. I have worked as an assistant court officer as well. I have worked for law firms and I believe my advantage is that I do have a little bit of education in LLB for the first year. I have completed a few units. I do have workforce development units for taxation and legal drafting and I am able to definitely read laws and regulations. So I think that is my advantage because I have worked in the legal field so insurance also has quite a lot of terms and conditions and clauses. So I will not have any issues interpreting that.', '2', 0, '0', '2', '2024-07-25 00:48:56', '2024-08-09 00:33:33', '2024-08-09 00:33:33'),
(62443, 34898, 1097, 8028, 1, NULL, 39, '202472420381073950.mp4', 'Hi, so what attracted me to this position was because I actually, I love helping people. I love just being able to problem solve, being able to help people get through the day, being able to put a smile on someone\'s face. I\'ve always been like that and then next, personally, the experience. I can gain plenty of experience from this job. I have a lot to give and I\'m pretty sure the job definitely have a lot to put into myself as well. And so I\'m just excited all over about just helping the different people, being able to come across different opportunities with the company.', '2', 0, '0', '2', '2024-07-25 01:40:26', '2024-08-09 00:33:28', '2024-08-09 00:33:28'),
(62445, 34898, 1097, 8029, 1, NULL, 67, '202472420423411396.mp4', 'Yes, so when I had worked for RJW, before I was in warehouse admin, I worked as quality control lead. And so there were times where we would have a lot of product coming back, we would have a lot of shortage, we was losing a lot of money. So I came up with a solution, I came up with a valid solution. When we started to pull the product, we started to weight each pallet, we started to actually go through the inventory, we started to break it down, we started to stage it differently. I was able to come up with a plan, I\'m gonna say a plan, I was able to come up with a plan that helped better our system at that time. And honestly for me, a goal for me is like a plan. I set a plan daily and I plan to hit that, the plan is to hit that goal or to hit that number or you know. So I always come up with a plan to hit success regardless to what situation that it is.', '2', 0, '0', '2', '2024-07-25 01:45:13', '2024-08-09 00:33:28', '2024-08-09 00:33:28'),
(62447, 35186, 1097, 8028, 0, NULL, 40, '20247242154451501.mp4', 'Can you tell me what attracts you to apply for this position? So recently being out of the military, I am looking forward to rejoining the civilian world and starting a career in the civilian world. Initially I was an engineer but I\'m trying to change my career field and the insurance industry is an industry I\'m interested in and think I could do well in. I believe that this position would be a good starting point or a good introduction into the insurance industry to start a career in that industry.', '2', 0, '0', '2', '2024-07-25 01:52:33', '2024-08-09 00:33:32', '2024-08-09 00:33:32'),
(62454, 35186, 1097, 8029, 0, NULL, 30, '202472422132070004.mp4', 'Tell me about the goals you were given at your last or current position. How often did you meet or exceed them? So as an outside machinist in my previous job, we were given goals both individual and team oriented goals. So as an outside machinist in my previous job, we were given goals both individual and team oriented goals. So as an outside machinist in my previous job, we were given goals both individual and ', '2', 0, '0', '2', '2024-07-25 02:12:42', '2024-08-09 00:33:32', '2024-08-09 00:33:32'),
(62460, 34898, 1097, 8030, 1, NULL, 54, '202472421181527164.mp4', 'So my goals for professional and development I would say communication and collaboration. We\'re working with more cross-functional teams. I feel like the way that this could help me, this position could help me, is because it\'s required to work with vicious other departments, which would help my skills. It actually would help both skills and become an efficiently team player and definitely cross-training with those other teams as well. Not just communication, not just collaboration, but actually learning the process of some of the work that they do. So I can kind of venge or I can kind of be a team player to both ends. I don\'t have to necessarily do this, but I can also work this department. Cross-training is one of the biggest things that I love about any company. It\'s never too much to learn and I\'m always interested into learning new things.', '2', 0, '0', '2', '2024-07-25 02:26:15', '2024-08-09 00:33:28', '2024-08-09 00:33:28'),
(62461, 34898, 1097, 8031, 1, NULL, 80, '202472421282470240.mp4', 'So, I have actually never had a problem or issue with another team member ever in my life. I\'m very thankful for that. But I will say, if I did have an obfuscation with someone, I definitely couldn\'t work like that under those circumstances, so I would definitely talk to that person, try to resolve the issue, come up with a solution, emphasize, all of those things, because teamwork definitely makes the dream work, of course, and maybe that team member might just, we might just had a misunderstanding, is, you know, you just never may know what the situation might be. But no, I\'ve never experienced having an issue with a team member, management, or anything like that. But once again, if I did, I would pretty much just kind of have that conversation and kind of take, taking the leeway into trying to come up with a solution. We can make things better. This is not the way we want to work and things of that matter or that nature, because definitely want to be able to get along with everyone and anyone that you work with. You never may know what you may need or what you can learn from that person. Experience does go a long way. It doesn\'t matter if it\'s the company, the person, you can always learn something from someone else or even the company itself.', '2', 0, '0', '2', '2024-07-25 02:31:49', '2024-08-09 00:33:28', '2024-08-09 00:33:28'),
(62462, 34898, 1097, 8032, 1, NULL, 89, '202472421354249685.mp4', 'I would definitely say I\'m an excellent communicator. I can definitely relate to a lot of other people in a lot of different cases than other people can. I\'m definitely say I scribe. I\'m a team player. I set goals when people aren\'t watching. I set goals when people are watching. Customer service is always a driven thing for me. I just like to put myself, I like to be at the top. I like to set standards for myself. I like to chase after those goals. I like to move myself around. I want to learn this. I want to learn that. I\'m just, I\'m full of energy. It\'s my personality. Very great. Definitely know how to have a great time. Definitely know how to motivate others, motivate my team, motivate my co-workers, all of those things. Be helpful to the team. I bring knowledge. I\'m very consistent. I love being on time. I love to come in early. I love overtime. Just the expectations of me, myself, what separates me from other candidates is that I really want this and I\'m gonna do whatever it takes to get to where I need to be and that what makes me different from others. That what separates me from others.', '2', 0, '0', '2', '2024-07-25 02:38:45', '2024-08-09 00:33:28', '2024-08-09 00:33:28'),
(62463, 35307, 1097, 8033, 1, NULL, 13, '202472421453524348.mp4', 'What separates me from other candidates is that I\'m myself, and if there\'s a problem, I will speak up to somebody. I\'m really me.', '2', 0, '0', '2', '2024-07-25 02:45:41', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(62488, 35315, 1097, 8028, 1, NULL, 23, '20247253241451173.mp4', 'So what attracted me to apply for this position was the fact that it says customer service representative and that is something in that something that I\'m very well experienced in ever since I started working back in 2012 it\'s all I\'ve done so when I saw that position name that attracted me', '2', 0, '0', '2', '2024-07-25 08:24:22', '2024-08-09 00:33:34', '2024-08-09 00:33:34'),
(62489, 35315, 1097, 8029, 1, NULL, 59, '20247253273154659.mp4', 'So at my previous position, I believe every week I would meet with a supervisor and we would have one-on-one on what I could do to improve on my call-taking skills because it was a remote job and it was more of like a call center environment. So I would say every other week I would meet goals and we met every week. And one of the goals that I was given was to share screen more often. I was a technical support rep and so sharing screens with the people that called in, I was told to do that more often. So whenever I\'m given feedback, I try to do it immediately or right away. So when I got back on calls, the next opportunity that I got to share a screen, I did that.', '2', 0, '0', '2', '2024-07-25 08:27:55', '2024-08-09 00:33:34', '2024-08-09 00:33:34'),
(62491, 35315, 1097, 8030, 1, NULL, 35, '20247253292677227.mp4', 'One of my goals for professional development is to at least one day supervise someone or at least get like a promotion. I did get offered that position once before when I was working at the police department, but I declined it because I thought that I wasn\'t ready. I kind of almost always think that I\'m not ready and that\'s why I want to have a lot more experience to where I can get to the point where I know that I\'m ready and get to that position.', '2', 0, '0', '2', '2024-07-25 08:29:38', '2024-08-09 00:33:34', '2024-08-09 00:33:34'),
(62492, 35315, 1097, 8031, 1, NULL, 77, '20247253311212922.mp4', 'Yes, I have. I mean, I feel like who hasn\'t? So this one time I was working at the police department, I was working with an agent who\'s been working for maybe 10 plus years, and I was only maybe a year in. But she was doing things differently, and she was telling me how to do things her way. But I was trained a different way, because, you know, things change, procedures change, policies change. And so I was doing it the new way that was trained, that we were being trained. So I let her know, I told her, this is the way that I was trained. And she said, well, you\'re on my shift, and I would like you to do it the way that I do it. So I went on ahead and I did it her way. And then when the shift was done, I went to my supervisor about it, and I let them know, say, hey, there was a little bit of a conflict, nothing too crazy, but it was just that because of the whole new training that I don\'t think everybody knows about it yet. So I just brought that to their attention, and that was it. It was just resolved. We were both spoken to, and we had come to an understanding.', '2', 0, '0', '2', '2024-07-25 08:31:39', '2024-08-09 00:33:34', '2024-08-09 00:33:34'),
(62493, 35315, 1097, 8032, 1, NULL, 79, '20247253331544441.mp4', 'I think one of the things that separates me from other candidates is the fact that I am bilingual and I\'m an Islander. So my background is very different from majority of people that I run into here. And I feel like with that, I\'m a lot more kind of open minded to different things and more familiar to different like situations and different kind of people. Not just that, but one thing that I\'m very proud of that I always proudly tell people is that I\'m very patient. And I know it takes a lot to be patient. I am a mom. I\'m a mother. So I like it comes easy to me. I do it every day. I don\'t lose my patience that quick. And whenever I\'m on phones or whenever all throughout my career, people always tell me like people that I work with or customers, they always tell me, you\'re so patient. And they\'re like, you\'re a very patient person. So I think that\'s also one thing that I can honestly say. And I feel like I get the hang of things a lot more quicker than most. So I feel like those are the things that separate me from other candidates.', '2', 0, '0', '2', '2024-07-25 08:33:40', '2024-08-09 00:33:34', '2024-08-09 00:33:34'),
(62531, 34841, 1097, 8028, 0, NULL, 18, '202472510175251769.mp4', 'So the reason I was attracted to this position, I just wanted a real long-term career and I wanted to be with a company that I had potential to grow and not just stay stagnant, but learn more and do more.', '2', 0, '0', '2', '2024-07-25 15:17:27', '2024-08-09 00:33:27', '2024-08-09 00:33:27'),
(62533, 34841, 1097, 8029, 0, NULL, 45, '202472510214836166.mp4', 'So, with my previous role, we would have daily goals that we would have to set as a team. We would have to at least have 200 or more calls per hour and on, I\'m sorry, not per hour. We\'d have to have 30 calls per hour and then 200 plus calls by the end of the day. So I did meet that every day, we would have the 30 calls an hour. I would meet that as well, or actually around 25 calls per hour, but I would get around 30 calls per hour and also leaving voicemails on the days that we did leave voicemails. The team would strive for at least 100 plus voicemails a day and I also used to meet that requirement as well.', '2', 0, '0', '2', '2024-07-25 15:20:56', '2024-08-09 00:33:27', '2024-08-09 00:33:27'),
(62537, 34841, 1097, 8030, 1, NULL, 36, '202472510252245830.mp4', 'As far as my goals for my professional development, like I said, I definitely want to be within a company where I\'m not just stagnant, where I do have that potential to grow and do more better things within the company. And as far as even like my customer service, I\'m getting more experience with that. I do have two years of that and previously before that, seven years. But yeah, like I said, I just want to be with a company that I\'m able, I do have that potential to grow and do more within the company.', '2', 0, '0', '2', '2024-07-25 15:25:36', '2024-08-09 00:33:27', '2024-08-09 00:33:27'),
(62539, 34841, 1097, 8031, 0, NULL, 73, '202472510283717365.mp4', 'For the most part, I never really experienced any problems with a team member. I usually get along with my team members and management very well. So I don\'t really, I haven\'t really experienced any problems. I know I did. It was like a miscommunication just because, like I said, we were, my last, my previous job, we were virtual. And so sometimes like when you\'re typing messages in Teams and things like that, things can get misconstrued or you can\'t really get the tone of a person. So I did pull one of my team members to the side just to make sure that she knew what I had said. It wasn\'t a jab or anything like that. And even if it came off snotty or like as a joke, it definitely wasn\'t. But she didn\'t feel any type of way, but I had still messaged her anyways. Because like I said, when you\'re typing and stuff, things can be misconstrued just because you can\'t get the tone of a person. So that was probably like the only, I guess, if you would consider that a problem, that\'d be the only problem. Like I said, I usually don\'t have any problems with my team members or management.', '2', 0, '0', '2', '2024-07-25 15:27:16', '2024-08-09 00:33:27', '2024-08-09 00:33:27'),
(62544, 34841, 1097, 8032, 1, NULL, 34, '202472510301548468.mp4', 'I think that what separates me, I\'m a hard dedicated worker. I\'m really willing to go above and beyond for my career and my teammates and management. I just, I know I have a beautiful spirit and a beautiful light and I would be an asset to any team that I would join or any company that I would join. Like I said, I\'m a hard dedicated worker and I will go above and beyond to get the best result for the company.', '2', 0, '0', '2', '2024-07-25 15:30:28', '2024-08-09 00:33:27', '2024-08-09 00:33:27'),
(62560, 35186, 1097, 8030, 1, NULL, 81, '202472511494669813.mp4', 'I\'m not gonna lie, I\'m a little embarrassed from the previous question. I didn\'t get to finish it, but we\'re gonna keep chugging along. What are your goals for professional development? How will getting this job help you advance towards your professional development goals? My goals are starting a new career in a new industry, different from what I did in the military, as well as shortly after coming out of the military as an outside machinist. I\'m trying to get into an industry that is more office-focused or computer-focused, because that\'s always been my passion, working on computers or working with things that help people. Or that\'s more people-focused, that\'s more social level. So this job would be a good starter for me in that direction, in that professional direction that I\'m aiming for.', '2', 0, '0', '2', '2024-07-25 15:50:01', '2024-08-09 00:33:32', '2024-08-09 00:33:32'),
(62563, 35186, 1097, 8031, 1, NULL, 92, '202472511554980398.mp4', 'Yes, have you ever experienced a problem with a team member? How was the situation resolved? So, I have had problems with junior team members in the past because I was a mid-level supervisor that would come in that are new to the ecosystem of the job. And usually what I or my other supervisors would do is we\'d pull them aside and have a conversation to them with them to find out really what\'s going on. What are their difficulties that are causing them to have the issues that they have or be a problem. They\'ll kind of be a problem with other co-workers around them that would bring down on the whole team. And how can we make the situation more comfortable for them? Find any issues that they\'re having, how can we fix the issues and kind of express with them what we expect from them or what we require from them. And how can we move forward in a more positive way where we all can work together in a cohesive manner.', '2', 0, '0', '2', '2024-07-25 15:56:06', '2024-08-09 00:33:32', '2024-08-09 00:33:32'),
(62567, 35186, 1097, 8032, 1, NULL, 118, '202472511581575443.mp4', 'Uh, what separates me from what separates you from other candidates? Uh, so what separates me is the, my, the diverse, uh, professional background that I have. Um, I was a outside machinist, uh, for, uh, subcontract, subcontracting company, um, for the military, um, for, that was my most recent job. Um, before that I was in the military as an engineer, um, where I worked with, um, a plethora of different people, um, different backgrounds, races. Um, uh, I, before that I worked in construction as a, in, in remodeling, um, before that I worked in also in construction, but the, so the one before the military was, um, carpentry or remodeling. Uh, construction before that I was in metal work, steel work, um, uh, before that I was living outside of the country. I was a police officer in the Cayman Islands before that I was a police officer in Jamaica, um, which both those jobs you had to deal with, uh, people on a day-to-day basis, um, dealing with reports. Um, usually some people\'s the worst time in people\'s life, cause you don\'t usually call the cops when you\'re having a good day, um, where you\'d have to deescalate situations, um, and prosecute where needed, um, doing community outreach, speaking with people on a regular basis, finding your, finding out their issues, helping them with their issues, if you can, and, um, trying to make their day better or, um, prosecuting if necessary. So my, what sets me apart is my diverse knowledge and background, um, throughout my life.', '2', 0, '0', '2', '2024-07-25 15:58:37', '2024-08-09 00:33:32', '2024-08-09 00:33:32'),
(62586, 35395, 1097, 8033, 0, NULL, 37, '20247251112321804.mp4', 'I\'m a reliable person. I will be there every day and punctual unless some emergency comes up and it has to really be an emergency because I\'ll be there. I\'m a goal setter. I set my own goals and I\'m competitive even with my own self. So every day is a new competition and I set my goals every day and try to reach that goal. I\'m assertive, aggressive.', '2', 0, '0', '2', '2024-07-25 16:10:44', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(62591, 35395, 1097, 8034, 1, NULL, 19, '202472511141899461.mp4', 'You have to believe in what you\'re doing, you have to believe what you\'re selling and who you\'re selling for. I believe that Farmers Insurance is a very great insurance company, which would make it very easy to sell their products.', '2', 0, '0', '2', '2024-07-25 16:14:30', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(62595, 35395, 1097, 8035, 0, NULL, 14, '202472511183677817.mp4', 'My next career would be that the company would give me everything that I need with my knowledge and tools to be able to be successful where I\'m at.', '2', 0, '0', '2', '2024-07-25 16:17:43', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(62598, 35395, 1097, 8036, 0, NULL, 16, '202472511195041301.mp4', 'I am a challenging, or yeah, I like challenges, so I\'m self-motivated and I will create my own challenges to be able to accomplish what I\'m expected to do, either from me or my employer.', '2', 0, '0', '2', '2024-07-25 16:19:28', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(62600, 35395, 1097, 8037, 0, NULL, 15, '20247251122198153.mp4', 'And you have to believe in the company that you\'re representing. And if you do those things, there\'s no reason you won\'t succeed.', '2', 0, '0', '2', '2024-07-25 16:21:28', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(62621, 35190, 1097, 8028, 0, NULL, 16, '20247251201090616.mp4', 'Hi, so I\'ve always been interested in insurance agencies and how that works. I have office experience and so I thought that this would be a good career choice to support my four kids.', '2', 0, '0', '2', '2024-07-25 16:59:30', '2024-08-09 00:33:32', '2024-08-09 00:33:32'),
(62624, 35190, 1097, 8029, 1, NULL, 26, '20247251205951372.mp4', 'So, at my last position, I was office manager for a storage shed place, Randy\'s Outdoor Structures, and my duties were to manage the office and to sell buildings. And I did meet them pretty often, and I exceeded several months. We sold more than what we were planning on selling.', '2', 0, '0', '2', '2024-07-25 17:01:08', '2024-08-09 00:33:32', '2024-08-09 00:33:32'),
(62626, 35190, 1097, 8030, 1, NULL, 17, '2024725121476114.mp4', 'So my goals for professional development is essentially just to find a career that I can grow in and be able to support my family.', '2', 0, '0', '2', '2024-07-25 17:01:55', '2024-08-09 00:33:32', '2024-08-09 00:33:32'),
(62627, 35190, 1097, 8031, 1, NULL, 11, '2024725122201101.mp4', 'So, I never really experienced an issue with a team member, so I can\'t really speak too much on that.', '2', 0, '0', '2', '2024-07-25 17:02:25', '2024-08-09 00:33:32', '2024-08-09 00:33:32'),
(62629, 35190, 1097, 8032, 1, NULL, 20, '20247251225843755.mp4', 'So, I truly feel what separates me from other candidates is I\'m very goal-driven and once I set my mind on things, I don\'t stop until it is completed. I feel like I would be a great candidate just because, like I said, I\'m very motivated.', '2', 0, '0', '2', '2024-07-25 17:03:08', '2024-08-09 00:33:32', '2024-08-09 00:33:32'),
(62675, 35260, 1097, 8028, 1, NULL, 23, '202472512494165823.mp4', 'What attracted me to this position is basically the insurance industry is probably one of the leading industries. I\'ve been trying to change my career to actually get into the insurance industry. I\'ve got my adjuster\'s license and honestly I just feel like this is really the best way for me to learn the business and to get my foot into the door.', '2', 0, '0', '2', '2024-07-25 17:49:57', '2024-08-09 00:33:33', '2024-08-09 00:33:33'),
(62676, 35260, 1097, 8029, 1, NULL, 46, '202472512511369413.mp4', 'My last position as a recruiter, health care recruiter, talent advisor, we had basically sales goals that we had to meet. I successfully met my metrics every month and actually was leading in the sales department as far as recruiting health care professionals. Currently, as an adjuster, I work independently, I\'m self-motivated, and I do have my own goals that I try to achieve, and I\'m a competitor, I like, I\'m the hard worker, I\'m the person that works all the overtime for everyone, and I try to exceed my own expectations.', '2', 0, '0', '2', '2024-07-25 17:51:49', '2024-08-09 00:33:33', '2024-08-09 00:33:33'),
(62677, 35260, 1097, 8030, 1, NULL, 42, '20247251253222380.mp4', 'As I stated earlier, my goal is definitely to become an insurance professional. I\'d like to be very knowledgeable in the industry and be able to basically, you know, perform my job at the best that I can do and just really just be the best person I can be as far as this industry is concerned. I think it\'s as far as helping people. I think this is the best industry as far as helping people. I like to help people. I\'m self-motivated. I like the way the insurance industry is set up as far as just being a help for other people. And that\'s really my goal in life is to continue to help and help me be a better person.', '2', 0, '0', '2', '2024-07-25 17:53:34', '2024-08-09 00:33:33', '2024-08-09 00:33:33'),
(62678, 35260, 1097, 8031, 1, NULL, 48, '202472512544226399.mp4', 'I actually have experienced problems with other team members. I\'m actually, I actually like the team environment. I like being able to bounce ideas off of people and even sometimes even be corrected on certain things that you may not be knowledgeable on. The problem that I\'ve usually had, that I\'ve had in the past with team members really wasn\'t anything but more than communication issues and just understanding. And I think, you know, being knowledgeable and having an understanding of your task and everyone being on the same page and trying to reach the same goals, that was the way to resolve it. And once we got an understanding of what we were trying to achieve, then we can all come together and everyone can be successful and do what we need to do to get done.', '2', 0, '0', '2', '2024-07-25 17:55:23', '2024-08-09 00:33:33', '2024-08-09 00:33:33'),
(62680, 35260, 1097, 8032, 1, NULL, 47, '202472512563182129.mp4', 'I believe what separates me from other candidates is I\'m self-motivated, and of course being an independent contractor, you have to be self-motivated. I\'m a hard worker, I go above and beyond, I\'m a quick learner. My industry and my history in the computer and the technical field, I started out as a graphic artist, basically taught myself the IT and computer industry, just working I get along with everyone, I\'m a people person, I love the team environment, and I just feel like in this industry I will be successful, and I thank you and hope that you give me an opportunity to do that and to show you.', '2', 0, '0', '2', '2024-07-25 17:57:19', '2024-08-09 00:33:33', '2024-08-09 00:33:33'),
(62694, 34958, 1097, 8028, 1, NULL, 67, '202472513144653335.mp4', 'So, I\'m interested in this position because it will actually give me a head start into a career path versus a job. With insurance, it kind of deals with helping people, which I like actually doing a lot. I\'ve done this with prior jobs with customer service, doing Laguna Tools, I\'ve done it with Apple, I\'ve done it with retail data systems for a little bit. I\'m just kind of looking for a career versus just a job and something I can actually go into that makes people happy. Also due to a prior back injury, I am limited in lifting up to 50 pounds. So, with more of a desk job, it will actually help me with my limitations, but mainly I\'m just looking forward to actually getting a head start into the insurance field that I never really had the opportunity to. So, that\'s kind of what drew me into this position.', '2', 0, '0', '2', '2024-07-25 18:15:18', '2024-08-09 00:33:29', '2024-08-09 00:33:29'),
(62695, 34958, 1097, 8029, 1, NULL, 86, '2024725131744613.mp4', 'Some of the goals that I had with my prior job was making sure everything was shipped out correctly and also arrived correctly. When I worked at Retail Data Systems, I was the shipping lead slash coordinator. So I would actually rebuild parts and actually ship them out to the companies that would need them, being like pen pads, kitchenware, kitchen monitors, stuff like that. So that was my priority and my duty. So whenever I actually did that, I actually exceeded by actually very much cleaning it to where it was almost brand new. I also made a shipping and receiving system because the company didn\'t really have one. And I made one that was easy to understand and correlate to know where the package is going, where it\'s coming from, what we\'re getting, what we\'re sending out, and making them very easy and understanding for anybody who actually needed to use it. With repairs, I also patched them very delicately to make sure they didn\'t break during transport. And that\'s kind of what I did on a day-to-day basis and kind of exceeded expectations for customers because they were really happy that they got the product that was almost brand new for what they paid for.', '2', 0, '0', '2', '2024-07-25 18:17:43', '2024-08-09 00:33:29', '2024-08-09 00:33:29'),
(62696, 34958, 1097, 8030, 0, NULL, 61, '20247251320715451.mp4', 'This kind of goes along with the first question and I\'m looking for more of a career versus a job and that\'s kind of what I hope to achieve with working with Farmers Insurance. It also allows me to kind of help people what they need and that would be both beneficial for the company and also for them. So I\'m very used to dealing with people of all types so that\'s no problem talking to customers, kind of being comfortable with them, having them be comfortable with me, talking to me about their personal life and insurance qualities that they need. And working for Farmers Insurance will actually give me that head start that I needed to actually get into the insurance field of work versus my prior jobs which were just customer service and technical work. This is kind of more of a personal level versus just a technical level of knowledge and communication with the customer.', '2', 0, '0', '2', '2024-07-25 18:18:58', '2024-08-09 00:33:29', '2024-08-09 00:33:29'),
(62697, 35304, 1097, 8028, 1, NULL, 14, '20247251322942118.mp4', 'is the fact that I would be able to help customers and people. I am a people person and I try to see the best in them and I want to help people.', '2', 0, '0', '2', '2024-07-25 18:22:17', '2024-08-09 00:33:34', '2024-08-09 00:33:34'),
(62698, 34958, 1097, 8031, 1, NULL, 102, '202472513224428016.mp4', 'Going back on to Laguna Tools, where one of my prior jobs were, I did have an issue with a co-worker. He just kind of didn\'t really like me. I never figured out why. I tried to do everything I could to kind of get us to kind of bond together. That way we worked efficiently as a team. However, everything I did, didn\'t really try to work, try to take him out for lunch. I\'ve tried to just talk to him normally, ask him questions to kind of what he did as a hobby, stuff like that. Try to get a bond going, but however, everything I tried, it just didn\'t work with him. Tried this over and over, however, it just didn\'t happen. So I kind of had it in my head to just kind of be courteous and kind of cordial at work. Not cause problems, not cause an argument, figure out why he didn\'t like me or anything like that. Because, at the job, you\'re not really there to make friends in the first place. However, I kind of wanted it because he was there older, he was pretty smart, but unfortunately just nothing really happened there. So we kind of just stayed cordial, answered each other\'s questions, kind of did our work and kind of went on. Anything that we needed from each other, we kind of did it really quick. That way it didn\'t affect our job, didn\'t affect our personal life. So that was kind of one of the issues I did have with a team member.', '2', 0, '0', '2', '2024-07-25 18:23:30', '2024-08-09 00:33:29', '2024-08-09 00:33:29'),
(62699, 35304, 1097, 8029, 1, NULL, 27, '20247251324677613.mp4', 'My most recent job was in retail, and I was to keep product on the shelves and on the pegs pulled forward and looking nice for customers to easily shop. I did this by picking stuff up off the floor, off the bottom base deck, and checking in the back room to make sure that we had adequate product.', '2', 0, '0', '2', '2024-07-25 18:24:26', '2024-08-09 00:33:34', '2024-08-09 00:33:34'),
(62700, 35304, 1097, 8030, 0, NULL, 25, '20247251326264667.mp4', 'My goal is to help people in general. I want people to be happy. I want them to succeed. I want them to be aware of all the possibilities that are out there for them to choose from so that some salesman just does not go through and, hey, you\'ve got to have this, that, and whatever. I want to treat people fair the way that I like to be treated.', '2', 0, '0', '2', '2024-07-25 18:25:30', '2024-08-09 00:33:34', '2024-08-09 00:33:34'),
(62701, 34958, 1097, 8032, 1, NULL, 90, '2024725132513457.mp4', 'This is kind of a difficult question, just because without trying to sound snooty or kind of overcompensating, some of the things that would probably make me stand out is the fact that I\'m very technologically savvy. I know how to work PCs forwards and backwards. I\'ve worked with Macs forwards and backwards, so I\'m very tech savvy. I know how to fix things from software problems to hardware problems. I\'m also a very people-pleaser, so I can actually get along with every type of customer. That\'s no problem. I like to actually get kind of personal with my customers and clients just because it makes it easier for future issues or problems, and it\'s easily solved. Another thing would be probably the fact that I just like actually working with people versus a lot of other people who are just kind of like, it\'s just part of the job. For me, I actually like helping people try to figure out problems, figure out what to do to solve an issue and stuff like that, just because I like actually completing my goal versus just kind of winging it at the same time.', '2', 0, '0', '2', '2024-07-25 18:25:53', '2024-08-09 00:33:29', '2024-08-09 00:33:29'),
(62704, 35304, 1097, 8031, 0, NULL, 27, '202472513275995359.mp4', 'There was a time that myself and another team member had different opinions or different views on something. We each listened to each other\'s side of the story and come to a good reasoning. I won\'t say that I was always right, and I won\'t say that he was right either, but together we were able to put our ideas together and make for a positive outcome.', '2', 0, '0', '2', '2024-07-25 18:27:25', '2024-08-09 00:33:34', '2024-08-09 00:33:34'),
(62706, 35304, 1097, 8032, 0, NULL, 19, '202472513294297160.mp4', 'What sets me apart from other candidates is because I feel like I offer the best customer service. I treat people the way that I would like to be treated. I ask questions, open-ended questions, so that they have to come up with the answer.', '2', 0, '0', '2', '2024-07-25 18:29:15', '2024-08-09 00:33:34', '2024-08-09 00:33:34'),
(62794, 35474, 1097, 8028, 1, NULL, 107, '20247251620448619.mp4', 'So, what attracted me to this position is, I was working an assistant job just passed recently, but due to the distance, it was about like 30, 35 minutes from me, I wasn\'t able to make it to work on time. And I would have to Uber because I recently just lost my car, so I would have to Uber and it would be almost $200, you know, every week for me to just get there. But honestly, I like the in-office type of setting. And I also want to learn customer service. That\'s really the route that I\'m trying to go for right now. I just finished high school, so I\'m trying to level up and look for a better job and learn. So, this position really caught my eye because, you know, I may be young, but I\'m very intellectual. I\'m very smart. I\'m ready to work. I\'m ready to learn. I\'m very dependable. And it\'s also very close. It\'s in Burleson. So, I live in Burleson, so the commute would be very easy for me. Like I said, I want to learn. I want to, you know, be able to take something from this job. So, if I ever do want to level up, I will already have that experience. And I deal with people very well. I\'m very good at communication, problem solving, things like that. So, I feel like I would be able to help in an instance when it comes to customer service.', '2', 0, '0', '2', '2024-07-25 21:20:29', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(62797, 35067, 1097, 8028, 0, NULL, 19, '202472516225871689.mp4', 'What attracted me to apply for this position is the help. I like to help. I like to be utilized. So I enjoy helping people and being able to assist others.', '2', 0, '0', '2', '2024-07-25 21:22:32', '2024-08-09 00:33:31', '2024-08-09 00:33:31'),
(62800, 35474, 1097, 8029, 1, NULL, 112, '202472516223948731.mp4', 'So, one of the goals that I was given in my last job experience, which was the most recent one, I was able to work around kids, their parents, so that kind of helping them in a sense, I kind of got used to that, it kind of opened me up, it helped with my communication skills. It also helped me apply for college, which I will be attending in August. So, I feel like a lot of those goals and a lot of me getting out of my comfort zone, it definitely helped me with that. It also helped me with organization, learning computer work, things like that. I always did pretty good with computer work because, you know, technology kind of now has kind of changed and we\'ve always used it whenever I\'ve been in school, so I kind of already knew, but it just kind of added on to, like, me, my knowledge, I guess you could say. I always, being kind of like an overachiever, so if you ask me to do something or if I was asked to do something, I always try to have it done beforehand or try to finish it ahead of time, so that way I could be trusted with more responsibilities. So, yeah, I could definitely say those were, like, two goals as far as my communication and my schooling, you know, I feel like that really, those two things really helped.', '2', 0, '0', '2', '2024-07-25 21:23:03', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(62805, 35067, 1097, 8029, 0, NULL, 11, '202472516253382059.mp4', '', '2', 0, '0', '2', '2024-07-25 21:25:04', '2024-08-09 00:33:31', '2024-08-09 00:33:31'),
(62806, 35474, 1097, 8030, 1, NULL, 100, '20247251625364506.mp4', 'So this would be my first customer service job so I feel like it would help me in that aspect because that\'s kind of the route that I want to take when it comes to my career. I do want to go to school to be learned or get my certificate in cybersecurity so I feel like that kind of has to do with like customer service and office work computers and I feel like this would be a very good like experience for me and I feel like this would teach me a lot. I feel like yeah so I feel like the what I\'m going to school for overall me learning how to deal with people, talk to people, work around systems. It definitely would be like a big help. I feel like as far as me going to school and like my resume this job would definitely help, definitely benefit me because like I said this would be my first customer service job and I really really want this opportunity so I feel like it could um it would definitely help me like it would 100% help me and I want and I feel like I would stay consistent. I would you know be encouraged just off the strength of having this type of job it would just help me majorly so.', '2', 0, '0', '2', '2024-07-25 21:25:24', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(62809, 35474, 1097, 8031, 1, NULL, 109, '202472516273310270.mp4', 'Me, personally, I\'ve never really just had, like, an issue with another team member. Like, I\'ve never argued with anybody. I\'ve had, like, probably... I\'ve been working since I was 15. I\'m 18 now. I\'ve probably had, like, eight or nine jobs, maybe 10. And I\'ve never had an issue with another coworker, I honestly can say, because me, when I come to work, I come to work, I mind my business. You know, nobody\'s work is really ever affecting what I do, because I\'m always in, you know, a certain area where it\'s just my area, and I\'m just covering that. I never really have to get into that. But usually, I know there\'s always, like, a reporting system, or whatever the case may be. I definitely would report it to my manager or my supervisor. I wouldn\'t handle it one-on-one, because I\'m not really a very confrontational or rude or disrespectful type of person. And I know, like, sometimes people can take things the wrong way. So if I ever had an issue, honestly, I would just take it to my supervisor. Maybe we can all meet about it. That way, they can kind of mediate the situation. But I would never, like, just go out of my way to speak to them or correct them or anything, because I feel like, at the end of the day, we\'re both human beings. We\'re both working under someone. So I feel like, if anything, we should come, or I should come and address it with them, and then we can both discuss how we can resolve the situation.', '2', 0, '0', '2', '2024-07-25 21:27:54', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(62811, 35474, 1097, 8032, 1, NULL, 121, '202472516301049134.mp4', 'What separates me is that I feel like I actually have a drive and a passion to actually want to work and better myself. I have goals that I\'m trying to reach. At the end of the day, I\'m young. So it\'s like, this isn\'t just like, oh, just a job for me. This is actually an opportunity that I feel like I really need, and I really want to learn, and I really want some growth, some kind of structure. And I feel like this would help me gain all of that, because honestly, I don\'t think anybody wants to work in a warehouse or work in fast food. I feel like it\'s not really adding to any knowledge or really helping me or benefiting me whatsoever. And I feel like the fact that I\'m so young, but I\'m so knowledgeable, and I\'m so optimistic, I\'m so just ready to just learn and grow and have a different type of experience, I feel like this definitely would help me in that area, as far as the goals, the opportunities that I\'m trying to reach. And I\'m very serious about it. I\'m very passionate. I know where I want to go in life. So I feel like this would definitely help me. This would definitely give me all of that experience, all of those things that I\'m craving right now. So I feel like, because of that, it will just motivate me to really try and get this job, try to be a good employee, try, you know, and everything. I will be able to accomplish those things because of my...', '2', 0, '0', '2', '2024-07-25 21:30:35', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(62821, 35067, 1097, 8030, 1, NULL, 27, '202472516485613778.mp4', 'My goals are to be able to get my license, certification, and be able to learn more. Eventually, one day I would like to have my own business to be able to help and to be able to progress and, you know, be a part of something.', '2', 0, '0', '2', '2024-07-25 21:49:00', '2024-08-09 00:33:31', '2024-08-09 00:33:31'),
(62823, 35067, 1097, 8031, 1, NULL, 29, '20247251650070587.mp4', 'Yes, unfortunately, yes, we\'ve had differences of opinions. By talking, by communicating, the situation was resolved. So nothing really went above or went out of control, but definitely communication and self-control.', '2', 0, '0', '2', '2024-07-25 21:50:04', '2024-08-09 00:33:31', '2024-08-09 00:33:31');
INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(62828, 35067, 1097, 8032, 0, NULL, 45, '202472516514388921.mp4', 'The fact that I\'m very independent, I\'m very ambitious, I like to be able to set a goal and meet it, of course, the fastest possible or the best. And I\'ve always strived to do better. And I like to think of myself that I do accept criticism very well as well. I take it as a learning process and I get to learn from it. So I believe that that will definitely help out.', '2', 0, '0', '2', '2024-07-25 21:50:49', '2024-08-09 00:33:31', '2024-08-09 00:33:31'),
(62839, 35481, 1097, 8028, 0, NULL, 38, '202472516593890555.mp4', 'So, what mainly attracted me to the position is the fact that it is not a far distance from my home and also that it is an entry-level position and I\'m looking for something entry-level that will actually train me and it does not hurt that you guys are an actual insurance company and I want to get into selling insurance myself and become a licensed agent through a company and you guys are a good company and I would hope to work for your company and grow and learn more from you.', '2', 0, '0', '2', '2024-07-25 21:56:19', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(62841, 35481, 1097, 8029, 0, NULL, 44, '20247251754793134.mp4', 'So my last position was dealing with patients and medication. We would be on a call metric system, basically where our calls had to be under 8 minutes and 30 seconds. I made sure that I always met my quota by being an active listener, making sure that I always triple checked everything that the caller was telling me, and also making sure that my notes were always correct so at the end of the call, the patient was satisfied with me and receiving their medication, and also to make sure that my goals for my calls were met just by active listening.', '2', 0, '0', '2', '2024-07-25 22:04:53', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(62844, 35481, 1097, 8030, 0, NULL, 59, '20247251795024718.mp4', 'So, I want to become a professional and licensed insurance seller and working with this company will get me and help me advance towards being a professional insurance seller and working in this environment will honestly teach me a lot more about insurance and exactly what are the ins and outs to becoming a licensed professional to sell insurance. I also want to dabble in real estate and also with this job it could bring me that clientele or bring me around the people that I need to advance to, to check and see how real estate and insurance will connect with each other and provide for me and my family for the long haul.', '2', 0, '0', '2', '2024-07-25 22:08:44', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(62847, 35481, 1097, 8031, 0, NULL, 78, '202472517133675318.mp4', 'So when I was a manager at a Jack in the Box a few years ago, there was one teenage girl in particular that was really not liking to be told anything, did not want to be disciplined or shown to learn anything new or different. And I honestly just had to stay firm with her and let her know, like, hey, I understand you\'re not used to being taught anything, that you are used to doing things one way and not having to do things another person\'s way. And me staying firm with her honestly brought us to where we had a better relationship and we still talk to this day. And now she\'s very teachable and she is now the manager of the store that I left from because she had a good teacher and good guidance. And I was actually just caring and nurturing more motherly to her to let her know, like, hey, it\'s okay. We are all grown. I understand you don\'t like to be told what to do, but this is a job and you have to listen. And like I said, we are still in contact to this day and that is how it was resolved just by staying firm.', '2', 0, '0', '2', '2024-07-25 22:12:11', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(62851, 35481, 1097, 8032, 1, NULL, 49, '202472517161770550.mp4', 'What I would say that separates me from the other candidates is that I am a very fast learner. I am very detail oriented. I am a very good listener. Always reliable. I will always be the first thing there and the last thing to leave. Very teachable. Not argumentative. Like I said, a very active listener. Very good trainer. Just overall a very hard worker. And I will always outshine with anything that I put my name on. As a perfectionist, I try my hardest at everything I do. So if you guys did choose to hire me, you would not regret it at all because I am a very hard working employee.', '2', 0, '0', '2', '2024-07-25 22:17:06', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(62867, 35037, 1097, 8028, 0, NULL, 12, '202472517352084303.mp4', 'What made me attracted to apply for this position is I miss being in the insurance field and I felt like it was a rewarding job and you\'re able to help people to make things a little bit easier on them.', '2', 0, '0', '2', '2024-07-25 22:34:33', '2024-08-09 00:33:30', '2024-08-09 00:33:30'),
(62868, 35037, 1097, 8029, 1, NULL, 25, '202472517365997130.mp4', 'As you know, working in the insurance field, you can have a lot of goals given to you. My last job when I was in the insurance, one thing we had to do was excess, and it wasn\'t easy. So we had to call over a thousand people, and we only had like a month to do it. So I met that goal, and I was able to help my other coworkers to do theirs as well.', '2', 0, '0', '2', '2024-07-25 22:37:11', '2024-08-09 00:33:30', '2024-08-09 00:33:30'),
(62870, 35037, 1097, 8030, 0, NULL, 12, '202472517383551993.mp4', 'I want to get my license so I can be an underwriter, and no longer an underwriter assistant. And I know to do that I have to take some courses and pass the test, and that\'s my goal.', '2', 0, '0', '2', '2024-07-25 22:38:17', '2024-08-09 00:33:30', '2024-08-09 00:33:30'),
(62872, 35037, 1097, 8031, 1, NULL, 27, '2024725173933909.mp4', 'Let\'s see. I did have one team member that I had a hard time working with. She was very aggressive and she wanted everything done her way. So basically what I did to try and make things a little bit better, I would listen to how she wanted it done and kind of improvise doing her part and my part and that way it didn\'t make her upset anymore.', '2', 0, '0', '2', '2024-07-25 22:39:44', '2024-08-09 00:33:30', '2024-08-09 00:33:30'),
(62874, 35037, 1097, 8032, 1, NULL, 18, '20247251740147363.mp4', 'What separates me from other candidates is that I am reliable, I\'m a fast learner, and I already have experience in insurance for this position. And also, I have a rare experience in malpractice insurance. Most people don\'t even have that behind them.', '2', 0, '0', '2', '2024-07-25 22:40:22', '2024-08-09 00:33:30', '2024-08-09 00:33:30'),
(62938, 35492, 1097, 8028, 0, NULL, 11, '2024725213489164.mp4', 'I just need an income right now, that\'s pretty much the main reason.', '2', 0, '0', '2', '2024-07-26 02:02:54', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(62940, 35492, 1097, 8029, 0, NULL, 38, '2024725216080342.mp4', 'So, in my last position, I was expected to, or my goals, I guess, were to create a filing system for the company. It was an explosive manufacturing company, and I don\'t know how much you know about that, but it entails a lot of detailed record keeping. So, I created the filing system for that. I also created a bunch of policies and procedures that would help to increase the revenue as well as workflow.', '2', 0, '0', '2', '2024-07-26 02:05:05', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(62941, 35492, 1097, 8030, 1, NULL, 25, '2024725217427189.mp4', 'Well, I\'m always looking to grow professionally. I think there\'s always room for improvement for everyone. I\'m not real sure yet how this job will help me to get there because I don\'t know that much about it, but I\'m hoping that I\'m able to learn some new things. I think that\'s always good for growth.', '2', 0, '0', '2', '2024-07-26 02:07:04', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(62942, 35492, 1097, 8031, 1, NULL, 51, '20247252181524030.mp4', 'Well, as the manager for the Explosives Manufacturing Company, yes, I did often have little issues with some of the team members. Some of it I was able to handle myself and some of it I had to go above me to be owners of the company. Sometimes it was, it just depended on the situation. There was so many variables out there. There\'s so many things that could go wrong that could, or safety issues that, you know, could, one little mistake could cause someone to get killed or be seriously injured. So there were a lot of things like that. Usually it was just a warning, then maybe a write-up, just depended on how bad it was.', '2', 0, '0', '2', '2024-07-26 02:08:17', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(62943, 35492, 1097, 8032, 0, NULL, 31, '202472521101144575.mp4', 'So I\'m loyal to a fault. If you do right by me, I\'m always going to do right by you. That\'s just the way I\'ve always been. I\'m a quick learner, so, you know, policies and procedures and stuff, that\'s kind of my, a lot of my thing. I\'m very adaptable to new software, new programs. I guess that\'s it.', '2', 0, '0', '2', '2024-07-26 02:09:05', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(62967, 35478, 1097, 8033, 0, NULL, 31, '2024726914292750.mp4', 'Good morning. I believe what separates me from other candidates is the fact that I\'m a team player, but yet I\'m very goal-oriented. I enjoy setting goals and meeting them. I\'m a fast learner. I don\'t meet a stranger. I love talking to people. I\'m ready to jump in and get this going and see where it leads. I\'m really excited.', '2', 0, '0', '2', '2024-07-26 14:13:23', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(62968, 35478, 1097, 8034, 1, NULL, 46, '20247269175141204.mp4', 'I have worked and managed in sales. I like to see success not only for myself but for my team. I think it\'s very important to have a good team atmosphere where everybody works together. I want the company I represent to be respected and sought out by people. In order to do that, you have to be ethical and do all the right things. Sales ultimately is what you make it and you have to go out there and get it. That\'s kind of what attracts me because I like a challenge and I like to go out and prove that I can do what I\'ve set out to do.', '2', 0, '0', '2', '2024-07-26 14:17:55', '2024-08-09 00:33:36', '2024-08-09 00:33:36'),
(62969, 35478, 1097, 8035, 1, NULL, 64, '20247269205869010.mp4', 'Well, obviously, myself, like everybody else, I want to be successful for my family. But I also want to be successful for the organization that I\'m working for. I\'m ultimately a reflection, direct reflection of that company. So that\'s also very important to meet company goals. I like a company that supports its employees and, you know, provides the training that\'s necessary to be successful. And then also, I want to, I want to, as I said before, I will, I want to stay and be in an industry where I\'m actually helping people and making a difference. To me, that\'s ultimately more important than making money. But I want to be successful, I still want to be able to have avenues for maybe advancement in the future. I\'m a lifelong learner, I\'m getting my master\'s degree right now. So I like progression, and I like being part of a good team.', '2', 0, '0', '2', '2024-07-26 14:21:04', '2024-08-09 00:33:36', '2024-08-09 00:33:36'),
(62970, 35478, 1097, 8036, 1, NULL, 99, '2024726925813270.mp4', 'I am motivated by doing the best job that I can do. I like having goals and I like checking those goals off. I mean, obviously I want to help people. Seeing somebody happy and knowing that I have positively helped them with something that could potentially affect their future, that\'s always motivation. I just, it\'s not all about the money for me. It\'s more about, I chose this job to go out and help people after losing both of my parents and you know, neither one of my parents having anything. I realized how important it is for people to have plans in place, have insurance, have things for their family, as well as other avenues of insurance as well. But I guess that\'s what motivated me, was wanting to make an impact to help people who don\'t think about the stuff that they leave behind for their family members. And ultimately that\'s my goal, is I want to help people have a plan, have backups, have, you know, things in place that it\'s not hard on everybody involved if something were to happen. Of course, there\'s the other avenues of the insurance industry that help people as well, not just life insurance, but I think, I just think it\'s a very important position to have to help people.', '2', 0, '0', '2', '2024-07-26 14:25:22', '2024-08-09 00:33:36', '2024-08-09 00:33:36'),
(62973, 35478, 1097, 8037, 1, NULL, 58, '2024726927550575.mp4', 'I have three that are my main ones that, regardless of what profession I\'ve been in, I strive to uphold these three, and that is ethics, integrity, and honesty. I don\'t believe there\'s unethical behavior in any profession, as well as, you know, integrity. You are what you purport to be, and deception and things like that, they\'re not in me. I just don\'t operate that way. And lastly, honesty, truthfulness is something that, once you lose, you can\'t ever get back. So I believe that being honest and truthful and, you know, just not being deceptive or lying to people or, you know, I just feel that honesty is the best policy, always.', '2', 0, '0', '2', '2024-07-26 14:27:10', '2024-08-09 00:33:36', '2024-08-09 00:33:36'),
(62977, 35179, 1097, 8028, 0, NULL, 12, '20247269392445558.mp4', 'What interests me in the job is being able to help anyone that needs help.', '2', 0, '0', '2', '2024-07-26 14:38:51', '2024-08-09 00:33:32', '2024-08-09 00:33:32'),
(63172, 35086, 1097, 8028, 0, NULL, 28, '202472615442287209.mp4', 'for and I see a company that will allow me to grow as far as I want to and I also see a company that is willing to take me under their wings and take me as far as I\'m able to go in the company and with a knowledge of the insurance and be able to produce and be a success.', '2', 0, '0', '2', '2024-07-26 20:42:28', '2024-08-09 00:33:31', '2024-08-09 00:33:31'),
(63174, 35086, 1097, 8029, 0, NULL, 73, '20247261550952580.mp4', 'opportunity was at Stride K-12, which is test administrator and monitoring for students taking their test at the end of the year. The goal was to be the best help I could be towards the children and towards the teachers that were having to get everything set up in order to do the testing to make everything successful for the kids and for the teachers. Jobs that I\'ve done before also have been document prep, where we had to document or prep a lot of documents for scanning for a mortgage company. And I completed it like way before it was due. So I\'m always, and same thing with the childcare, not the childcare, but the test monitoring. I\'m always challenging myself to be the best that I can be. And I\'ve been with the Stride K-12. It\'s done once a year, and they asked me to come back this year to help out. And it was thrilling.', '2', 0, '0', '2', '2024-07-26 20:48:17', '2024-08-09 00:33:31', '2024-08-09 00:33:31'),
(63179, 35086, 1097, 8030, 0, NULL, 10, '20247261601729900.mp4', 'to the top and I believe this company is going to give me everything I need and the tools and everything it takes to make me reach that goal and more.', '2', 0, '0', '2', '2024-07-26 20:58:13', '2024-08-09 00:33:31', '2024-08-09 00:33:31'),
(63180, 35086, 1097, 8031, 0, NULL, 61, '20247261643564954.mp4', 'situation that I had. I try to talk to them, get them to open up and discuss what the issue is, in case I\'m not aware. And I will be more than willing to work it out, because our mind needs to stay focused on our work and needs to be clear of all clutter. There has been an incident where the person could not be fixed. They were unwilling and set in their ways and in a situation like that, I will probably go to a manager and have the manager mediate for me or with the situation. And so that everybody can stay focused again on their work and not be distracted by other things. Thank you.', '2', 0, '0', '2', '2024-07-26 21:03:24', '2024-08-09 00:33:31', '2024-08-09 00:33:31'),
(63182, 35086, 1097, 8032, 0, NULL, 30, '20247261693082099.mp4', 'I\'m a reliable person, I\'m punctual, I\'m a goal setter. I set my own goals, I\'m competitive, I love challenges, I believe in what I\'m doing, I\'m a serious person. When it comes to my work, I am loyal and I give my work everything I have and it\'s all hands on deck.', '2', 0, '0', '2', '2024-07-26 21:06:48', '2024-08-09 00:33:31', '2024-08-09 00:33:31'),
(63190, 35639, 1097, 8028, 0, NULL, 17, '202472616364019336.mp4', 'I was attracted to this position because it sounded very interesting and very intriguing and I was just very looking forward to learning something.', '2', 0, '0', '2', '2024-07-26 21:36:13', '2024-08-09 00:33:36', '2024-08-09 00:33:36'),
(63193, 35639, 1097, 8029, 1, NULL, 34, '202472616374252523.mp4', 'Some of the goals I was giving at my previous position included meeting deadlines and having a chart prep finish for my position and prepping for the next day\'s worth of patients and things like that and I always completed my goals and I met them.', '2', 0, '0', '2', '2024-07-26 21:37:51', '2024-08-09 00:33:36', '2024-08-09 00:33:36'),
(63198, 35639, 1097, 8030, 1, NULL, 24, '20247261639266451.mp4', 'My goals for professional development are just finding a place to grow and learn with the company and the people that I am working for, and this just seems like a really good opportunity to do that.', '2', 0, '0', '2', '2024-07-26 21:39:34', '2024-08-09 00:33:36', '2024-08-09 00:33:36'),
(63201, 35639, 1097, 8031, 1, NULL, 63, '202472616405696818.mp4', 'I did experience a problem with a team member at one time when I was training someone, and I was trying to explain to her our practices and how our facility operated, and she kept telling me how she already knew how to do the job, that she\'d been in this position before and that sort of thing, but I just calmly explained to her that, yes, you may have done this work before, however, we may do it differently here, there\'s different schedule to the way we do things and that sort of thing, and after that she just kind of calmed down and started listening because she realized that, yes, the work may be the same, but the way it is put out and the operations weren\'t the same.', '2', 0, '0', '2', '2024-07-26 21:41:14', '2024-08-09 00:33:36', '2024-08-09 00:33:36'),
(63202, 35639, 1097, 8032, 1, NULL, 37, '20247261642630964.mp4', 'I believe what separates me from other candidates is that I\'m very outgoing, I\'m very willing to be a part of the team, and I firmly believe in teamwork and that everyone should pull their weight and we should all work together to help each other, no matter what. And not one thing is one person job or this or that, we should all work together to complete the final goal. And I\'m just, I\'m very eager to learn, I\'m very hardworking, and I am very dedicated.', '2', 0, '0', '2', '2024-07-26 21:42:16', '2024-08-09 00:33:36', '2024-08-09 00:33:36'),
(63203, 34957, 1097, 8028, 1, NULL, 22, '202472616422285538.mp4', 'Hi, yes, the thing that attracted me to this position was probably the chance to get some more experience in the healthcare field, which is what I\'m trying to do currently. I\'m trying to become a medical coder and biller, so this is kind of right up that alley.', '2', 0, '0', '2', '2024-07-26 21:42:51', '2024-08-09 00:33:29', '2024-08-09 00:33:29'),
(63254, 35488, 1097, 8033, 1, NULL, 28, '20247261936930564.mp4', 'I think my personality separates me because the way that I\'m attentive and kind of, I\'m confrontational, not in a peer-pressuring way, but more in a way that comforts people. That way I see the problem, I know there\'s a problem, we\'re going to acknowledge it, and then we can move on and fix it. I acknowledge the good and bad things, and I really think that my perspective can influence a lot of people.', '2', 0, '0', '2', '2024-07-27 00:37:10', '2024-08-09 00:33:36', '2024-08-09 00:33:36'),
(63256, 35488, 1097, 8034, 1, NULL, 42, '20247261938945136.mp4', 'I like selling because okay so like a sales position that\'s a good question y\'all um I don\'t know it\'s like you can like convince people to buy you know what I mean like if you\'re persuasive enough could really like advise people the right way so I feel like just being able to use my personality and persuade people to a good piece of sale or just talking with customers and associating with customers I love customer interaction I don\'t know why I just love talking to people so much like they be the rudest or sweetest person I just I don\'t know why I\'m so into it', '2', 0, '0', '2', '2024-07-27 00:38:45', '2024-08-09 00:33:36', '2024-08-09 00:33:36'),
(63259, 35488, 1097, 8035, 1, NULL, 67, '202472619401634031.mp4', 'so I\'m trying to build my intellect with other people and I\'m also trying to kind of learn more about reality and real life when it comes to getting a job and bills and things like that so I think being able to work in an environment where I\'m dealing with things like that it\'ll help kind of build my kind of build me up so I\'m less tunnel vision and more aware of things and I could become more capable to take my talent elsewhere in case I do want to move up in my career honestly um availability I really I\'m really not too picky with I\'m open all the time weekends weekdays and I\'m very attentive so I don\'t see me missing any days nothing necessarily just a good environment understanding workspace and just welcoming all around', '2', 0, '0', '2', '2024-07-27 00:41:07', '2024-08-09 00:33:36', '2024-08-09 00:33:36'),
(63260, 35488, 1097, 8036, 1, NULL, 37, '20247261942840683.mp4', 'Um, my motivation takes place mostly in myself. There\'s nothing necessarily that motivates me. Um, you know, good outcomes motivate me. Learning motivates me. I\'m really, um, I\'m really into taking accountability. I\'m not sure why. I like growing and learning from things. So, um, do I dislike criticism? Of course. Anybody doesn\'t like that from their family or anything. But, like, hearing it and then growing from it, that\'s my favorite part. I enjoy building myself from certain situations.', '2', 0, '0', '2', '2024-07-27 00:42:37', '2024-08-09 00:33:36', '2024-08-09 00:33:36'),
(63262, 35488, 1097, 8037, 1, NULL, 54, '202472619434677458.mp4', 'I believe patience and people skills in order to sell to someone you have to understand that they\'re gonna have different opinions or they\'re gonna be doing something else that doesn\'t really involve our company so say I\'d be trying to sell one thing they\'re obviously gonna have something they\'re already on that could try and persuade them to like I said before just persuade them in a way that kind of guides them over to our area and I don\'t know just patience because you have to be patient you gotta hear them out gotta see what they\'re talking about that way they can hear you out understanding being able to take rejection there\'s a lot of different qualities and I\'m sure it just adds on as you get more into it', '2', 0, '0', '2', '2024-07-27 00:44:25', '2024-08-09 00:33:36', '2024-08-09 00:33:36'),
(63273, 34824, 1097, 8028, 1, NULL, 64, '202472622535752854.mp4', 'Generally, I looked at this job because I know Farmers is a very trustworthy company, and that it would be a sure job that they aren\'t going to try and mess with the people that I am trying to give insurance to, nor will they try and skimp out on my benefits or my pay. I basically can trust that they will do their part as long as I do mine, in other words.', '2', 0, '0', '2', '2024-07-27 03:53:58', '2024-08-09 00:33:27', '2024-08-09 00:33:27'),
(63274, 34824, 1097, 8029, 1, NULL, 53, '202472622551750515.mp4', 'For the team that got the most sit downs of the set for that. The job before that that had goals would have been Angie\'s and for that one I typically at the very least met the goals every time I was given them. So at the very least I try my hardest to at bare minimum hit my goal if not excel past that goal no matter what job it is or when I\'m given those goals.', '2', 0, '0', '2', '2024-07-27 03:55:17', '2024-08-09 00:33:27', '2024-08-09 00:33:27'),
(63275, 34824, 1097, 8030, 0, NULL, 46, '20247262257612422.mp4', 'My own goals in particular would be to earn enough money to start my own business to help have that earn revenue on the back end, as well as improve my skills with sales, accounting, and a few other aspects of business running before I do any of that. As far as that goes, this position would help me with a lot of my goals for improving my own personal skills, learning some of the faults and rocky roads that come with a lot of those parts of the business, as well as earning a fair amount of money to eventually hopefully start up my own.', '2', 0, '0', '2', '2024-07-27 03:56:13', '2024-08-09 00:33:27', '2024-08-09 00:33:27'),
(63276, 34824, 1097, 8031, 1, NULL, 82, '202472622584639078.mp4', 'I honestly can\'t think of the last time I had a problem with a team member. The worst it ever got that I can think of is very recently there was a team member whose personality I wasn\'t the most fond of, but for that it was as easy as just, you can\'t fix who a person is, so why question them on it? I just dealt with their race of personality and how I\'m not much of a fan of it and moved on. Aside from that, I can\'t really think of a time where I\'ve had an issue with another person. It\'s not like it hadn\'t happened, it\'s just that I can\'t think of one. Most of them just aren\'t noteworthy is the thing. There\'s something that\'s just easily dealt with like, oh it was just a problem on one person\'s part, just talking the problem out led to the solution of the overall ordeal. And I usually try to do that if it ever comes up, so yeah, that\'s why this is a hard question to answer because honestly the only time where I would\'ve ever had an issue would\'ve been someone else had a problem with me and just never brought it up. I can\'t say if that ever happened on my end because how would I know?', '2', 0, '0', '2', '2024-07-27 03:58:48', '2024-08-09 00:33:27', '2024-08-09 00:33:27'),
(63277, 34824, 1097, 8032, 1, NULL, 44, '202472623047433.mp4', 'I\'d say my dedication and my willingness to try and, at worst, hit my goals minimum. I always try to excel and go beyond if possible, and on top of that I try to be personable with as many people as I can within the job. I don\'t try to start fights, I don\'t try to get into arguments with people, and I try to talk with others specifically to see where I can improve and how I can do better. I\'m always looking to go that one step beyond compared to the others around me. Always looking for a reason to improve and where I can improve whenever available, essentially.', '2', 0, '0', '2', '2024-07-27 04:00:05', '2024-08-09 00:33:27', '2024-08-09 00:33:27'),
(63342, 35565, 1097, 8028, 1, NULL, 19, '202472810281534899.mp4', 'Well, first of all, I would like to thank you for giving me this opportunity to interview with you today. The reason I applied for this position is because I would like to use my customer service skills within the insurance industry, and I have a background that\'s conducive to doing well in this role, so that\'s why I applied to it.', '2', 0, '0', '2', '2024-07-28 15:28:30', '2024-08-09 00:33:36', '2024-08-09 00:33:36'),
(63343, 35565, 1097, 8029, 1, NULL, 36, '202472810292547823.mp4', 'As an independent contract driver recruiter, my goals were to always have people behind the wheel making deliveries of medication to hospitals for cancer patients. I always met and exceeded my quota because I always had drivers behind the wheel. Normally the way our KPIs read is if, basically, do we have enough drivers. If we didn\'t, we would have to use a third-party provider. In my markets that I staffed for, I never had to use a third-party provider, so I always met and exceeded the goals that they laid out before me with SDSRX.', '2', 0, '0', '2', '2024-07-28 15:29:44', '2024-08-09 00:33:36', '2024-08-09 00:33:36'),
(63344, 35565, 1097, 8030, 1, NULL, 26, '20247281031098334.mp4', 'Well, for professional development, this would give me the opportunity to work in the insurance industry and it would give me an opportunity to hone my customer service skills as well. So, I think that would help me a lot in this role by giving me the opportunity to be in the insurance industry, which is what I want to pivot to, and the opportunity to do customer service as well. And I think those two things would help me achieve the development goals that I have before me.', '2', 0, '0', '2', '2024-07-28 15:31:19', '2024-08-09 00:33:36', '2024-08-09 00:33:36'),
(63345, 35565, 1097, 8031, 1, NULL, 62, '202472810324312362.mp4', 'When I worked in retail, I worked for Walmart in the produce department over, you know, maybe 20 years ago. When I would come in for my shift, which would be in the afternoon, the guy that would work before me, he would leave all of his boxes and dirty pieces of equipment and everything else in the back for me to take out. He would never take his own trash out, so finally I decided to meet with him one-on-one. I didn\'t go to the boss, I just wanted to come say, look, hey, can you please remove the trash that you leave before leaving for the day, because then when I come in, I have to do that plus work out on the rack with the produce department. So after talking with him, he got better at that and started being more, you know, considerate of me. So that\'s how the problem went down and that\'s how we worked it out together. I didn\'t have to bring in anybody to do that. I just basically went up to the guy and just spoke to him in a very calm and polite way and the situation got resolved.', '2', 0, '0', '2', '2024-07-28 15:33:12', '2024-08-09 00:33:36', '2024-08-09 00:33:36'),
(63346, 35565, 1097, 8032, 0, NULL, 57, '202472810352219979.mp4', 'What I think separates me from other candidates is in my last role with SDSRX, I have a history of success. Our KPIs were placing at least five drivers per month. I always placed around eight to 15 and in total 163 independent contract drivers to deliver medications to hospitals for cancer patients. One of the ways they determined success in the role is did they have to bring in third party drivers because we didn\'t have enough. For the markets that I staffed for as a recruiter, none of my markets ever required third party. So I was very successful, management was very happy with me for that and I felt very good about the fact that I was helping people get the medication that they needed. And if you give me the opportunity to work in this role, I believe I can bring that history of success to the table and do a great job for you. I really appreciate you giving me this opportunity and I look forward to meeting you soon. Thank you so much. Thank you. ', '2', 0, '0', '2', '2024-07-28 15:34:18', '2024-08-09 00:33:36', '2024-08-09 00:33:36'),
(63360, 35419, 1097, 8028, 1, NULL, 14, '202472814443391811.mp4', 'I\'m looking to make a career change and improve my quality of life. Insurance is always something that interested me, a lot of people underserved in the area.', '2', 0, '0', '2', '2024-07-28 19:44:39', '2024-08-09 00:33:34', '2024-08-09 00:33:34'),
(63362, 35419, 1097, 8029, 1, NULL, 17, '202472814452884086.mp4', 'I actually met every goal. I obtained all my federal licensing, worked extra shifts up to 12 hours a day, 7 days a week. I always answered the phone when they called. I always went to work, rain or shine, regardless of time of day or night.', '2', 0, '0', '2', '2024-07-28 19:45:35', '2024-08-09 00:33:34', '2024-08-09 00:33:34'),
(63365, 35419, 1097, 8030, 1, NULL, 28, '202472814481980907.mp4', 'As far as my goals, professional development, I have a lot of experience in the automotive industry and as far as insurance, I\'d like to see how things work from the other side and I just want to learn as much as possible and develop as much as possible and continue going forward with learning the ins and outs of everything.', '2', 0, '0', '2', '2024-07-28 19:48:30', '2024-08-09 00:33:34', '2024-08-09 00:33:34'),
(63366, 35419, 1097, 8031, 1, NULL, 20, '20247281449792970.mp4', 'I have had issues with team members in the past, how I handle it, I walk away. Life\'s too short to spend arguing with people. They\'re not going to change their minds. If they\'re right, they\'re right. If they\'re wrong, they\'re wrong. They\'ll have to figure it out on their own.', '2', 0, '0', '2', '2024-07-28 19:49:15', '2024-08-09 00:33:34', '2024-08-09 00:33:34'),
(63367, 35419, 1097, 8032, 1, NULL, 28, '20247281450838076.mp4', 'What separates me is the eagerness and the willingness to learn new things. I\'m okay with situations where I don\'t know something and learning it. I\'m willing to do whatever it takes. I\'m unsurpassed work ethic. I go above and beyond every day. I do not do anything halfway. I jump in feet first and just get it done.', '2', 0, '0', '2', '2024-07-28 19:50:22', '2024-08-09 00:33:34', '2024-08-09 00:33:34'),
(63390, 35230, 1097, 8028, 1, NULL, 25, '20247282005925482.mp4', 'What attracted me to apply for this position was the line of work it is, which is insurance. That is just something I\'ve been kind of looking into for a while now. I\'ve recently kind of figured out I am wanting more of a career that I can carry with me, you know, for years to come. That I can grow, I can learn, and I can help people.', '2', 0, '0', '2', '2024-07-29 01:01:13', '2024-08-09 00:33:32', '2024-08-09 00:33:32'),
(63391, 35230, 1097, 8029, 1, NULL, 26, '2024728202086039.mp4', 'The goals that I was given at my current position were mostly sales goals. I work in more of a customer service sales type environment, and we will typically have weekly sales goals or monthly sales goals every now and then, and typically with the weeklies I hit them majority of the time, and often with the monthlies too, they\'re a little bit more of the bigger purchases.', '2', 0, '0', '2', '2024-07-29 01:02:13', '2024-08-09 00:33:32', '2024-08-09 00:33:32'),
(63392, 35230, 1097, 8030, 1, NULL, 17, '202472820376979.mp4', 'My goals for professional development at this job would be getting out of my comfort zone and trying something that I have never really tried before and just seeing how I could learn with it, how I could grow with it. Um, yeah.', '2', 0, '0', '2', '2024-07-29 01:03:15', '2024-08-09 00:33:32', '2024-08-09 00:33:32'),
(63393, 35230, 1097, 8031, 1, NULL, 30, '20247282043635550.mp4', 'Yes, I have experienced a problem with a team member slash co-worker. It was really just a misconception of given instructions, so we each did our own task and when the time came to the end and our final result was completely different, we had a little bit of a disagreement, but we went back over the initial directions, you know, kind of what we were supposed to do, talked about it, and we worked together to fix it and make a better outcome for both of us.', '2', 0, '0', '2', '2024-07-29 01:04:51', '2024-08-09 00:33:32', '2024-08-09 00:33:32'),
(63394, 35230, 1097, 8032, 1, NULL, 15, '20247282052260032.mp4', 'What separates me from other candidates is my drive and my willingness to succeed and make a career for myself. Something that I can look at every day and be proud of how far I\'ve come, how good I do my work, and how I help people.', '2', 0, '0', '2', '2024-07-29 01:05:31', '2024-08-09 00:33:32', '2024-08-09 00:33:32'),
(63409, 35615, 1097, 8028, 1, NULL, 35, '202472822473310422.mp4', 'I applied to this position because I have sold insurance in the past, specifically health insurance to the Medicare community, and while I believe this is not for health insurance and also not to the Medicare community, I am looking for a position that ultimately I can grow into, become more knowledgeable in, and really start building a career where in the past I feel like I had gone from job to job.', '2', 0, '0', '2', '2024-07-29 04:47:35', '2024-08-09 00:33:36', '2024-08-09 00:33:36'),
(63410, 35615, 1097, 8029, 1, NULL, 79, '202472822491755431.mp4', 'My last position was at Health Outsourcing Network as an Accounts Receivable Representative. Primarily, I dealt with speaking with patients whose bills were not current and also managing a queue of declined payments that would need to be followed up on. Generally, the metrics there were maintaining HIPAA criteria and also making sure that we were looking for those opportunities to take those payments, making sure the patients had all the options, as well as making sure for myself that the queue of declined payments for the day was taken care of. And that was something that I made sure to do consistently as well. Another part of my job was certainly data entry and auditing payment information that other representatives had submitted. And that was done with a very high-level accuracy because, of course, we\'re dealing with health care, which is already a sensitive topic for many, but also including payments, which is even more sensitive.', '2', 0, '0', '2', '2024-07-29 04:49:21', '2024-08-09 00:33:36', '2024-08-09 00:33:36'),
(63411, 35615, 1097, 8030, 1, NULL, 65, '202472822505890041.mp4', 'I mentioned in a previous question that I was interested in being able to grow with a company and grow into my career. And just for example, when I was working with eTelequote, that was the first insurance position that I had directly after I became licensed. And first, I loved being able to set that goal for myself to going through that education, becoming licensed, being able to apply that to a position. And since that time, I feel like it\'s been difficult to find a company that is willing to put in additional development into their employees. And with insurance, at least, I know a lot of that when it comes to sales and it comes to customer service, I feel like it\'s something that I can take into my own hands. And from reading about the job posting, it feels like something that would be available to me as well.', '2', 0, '0', '2', '2024-07-29 04:51:03', '2024-08-09 00:33:36', '2024-08-09 00:33:36'),
(63412, 35615, 1097, 8031, 1, NULL, 68, '202472822545545324.mp4', 'One of my first more professional roles was working at a property management company called Mel Albert Limited. There, I managed a small group of individuals and I delegated work to them. And some of the work was, you know, very simple, very much a one-off task that may not take a lot of time, but sometimes when people can\'t see the bigger picture, they may think that it\'s something that can be pushed to the wayside. And I experienced that with someone that I was working with, and I had to have a conversation with her to ask why these tasks were not being done. And she was pretty honest with me in just saying that she felt that she had more important things to do, and so we evaluated what she was working on and how that could be prioritized and how she could perhaps improve her multitasking to be able to finish those tasks.', '2', 0, '0', '2', '2024-07-29 04:54:59', '2024-08-09 00:33:36', '2024-08-09 00:33:36'),
(63413, 35615, 1097, 8032, 1, NULL, 51, '202472822562864740.mp4', 'I have worked with insurance sales in the past and I\'ve also worked for a small business that predominantly sold more high ticket items and something that I would say is similar between the two is the more consultative part of the selling process where yes, there is a definite ask that you are looking for, getting from the customer for them to say yes, but it really is about taking that time to know what your customer is looking for and being confident in what you\'re offering to them. And that is something that I very much enjoy and I think I would be a benefit to your company with bringing that.', '2', 0, '0', '2', '2024-07-29 04:56:31', '2024-08-09 00:33:36', '2024-08-09 00:33:36'),
(63414, 35691, 1097, 8028, 1, NULL, 11, '202472900286414.mp4', 'I was attracted to this position because it aligns well with my skills and this opportunity seemed like a great fit for my strengths and interests.', '2', 0, '0', '2', '2024-07-29 05:00:07', '2024-08-09 00:33:36', '2024-08-09 00:33:36'),
(63415, 35691, 1097, 8029, 1, NULL, 30, '2024729025459525.mp4', 'Regarding my last position, I wasn\'t typically given goals or like quotas to meet, being only the receptionist at a dealership, but I would say like my daily goals were kind of like the tasks I was given, so like checking inventory, making sure every customer that came in was helped and greeted and whatnot. I feel like I typically exceeded them. I liked going above and beyond and helping in any way that I could with my team.', '2', 0, '0', '2', '2024-07-29 05:03:04', '2024-08-09 00:33:36', '2024-08-09 00:33:36'),
(63416, 35691, 1097, 8030, 0, NULL, 22, '2024729071984902.mp4', 'My goals for professional development would have to be enhancing my skills and just overall having the opportunity to possibly move up. Getting this job would help me advance toward my professional development goals by introducing me to new fields and new objects and learning to overcome things in the work space.', '2', 0, '0', '2', '2024-07-29 05:06:46', '2024-08-09 00:33:36', '2024-08-09 00:33:36'),
(63417, 35691, 1097, 8031, 1, NULL, 24, '2024729093013049.mp4', 'I can\'t say that I\'ve ever experienced a big enough problem or an issue with a team member. Typically if there was some kind of disagreement or miscommunication, I approach it with a mature conversation and expressing where I felt there was miscommunication or something. And typically I think it gets resolved better that way by just talking it out.', '2', 0, '0', '2', '2024-07-29 05:09:37', '2024-08-09 00:33:36', '2024-08-09 00:33:36'),
(63418, 35691, 1097, 8032, 1, NULL, 22, '2024729011646747.mp4', 'I think what separates me from other candidates is probably primarily my speaking skills. I view people as very easily approachable. I\'m very comfortable in new environments and I take change very well. I enjoy speaking with people and just meeting new people and having new experience.', '2', 0, '0', '2', '2024-07-29 05:11:11', '2024-08-09 00:33:36', '2024-08-09 00:33:36'),
(63434, 35487, 1097, 8028, 0, NULL, 15, '202472970374992.mp4', 'What attracted me to this position is that I\'ve never worked in this field before, so I would like to try the new challenge.', '2', 0, '0', '2', '2024-07-29 12:00:11', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(63485, 35373, 1097, 8028, 1, NULL, 26, '202472911471864447.mp4', 'I believe what attracted me most to this position is not only the reputation of Farmers Insurance for being a community-oriented company, but the opportunity to help people in a role that allows me to utilize my skills, my strengths, and not only pull from those, but the opportunity to learn more and be a part of a team where that\'s a common goal is to help people and grow.', '2', 0, '0', '2', '2024-07-29 15:47:17', '2024-08-09 00:33:34', '2024-08-09 00:33:34'),
(63490, 35373, 1097, 8029, 1, NULL, 65, '202472911501062953.mp4', 'One of the goals that I was given was one call satisfaction, and basically what that meant for our team was that we wanted to resolve our customer\'s issue within that first call so that they wouldn\'t have to make repeat calls, they wouldn\'t have to email in asking the same question. We wanted to make sure that their issue was resolved and that they were satisfied with the solution and fully understood their options in order to get to that point. In my particular role, I was kind of unique, I was one of maybe three that was able to work between departments and several departments and offer solutions throughout. So I was also given a series of small projects that would allow not only for the different departments to communicate more seamlessly, but to be able to help our customers quicker. So through that, I was able to build a system through Trello that allowed our various departments to not only see those issues, but see the resolutions that were given in the past with options that they would have in the future. And so those are two of the projects that I stand out the most in my mind that I\'m most proud of.', '2', 0, '0', '2', '2024-07-29 15:50:11', '2024-08-09 00:33:34', '2024-08-09 00:33:34'),
(63492, 35373, 1097, 8030, 1, NULL, 61, '20247291152419333.mp4', 'One of my goals for professional development is to constantly be growing and constantly be learning. I love to be in a role where I am challenged and I\'m allowed to learn new things, which is how I\'ve been able to kind of go between departments. It\'s my want and need for constant growth. So whether that has been through an employee or employer or on my own, I\'ve always sought out those ways. For example, I did seek out getting my own project management certification on my own outside of my last employer, but was able to use it with that employer. My goal is to continue to do that, to continue to take on certifications, whether it\'s through an employer or on my own that will help me advance into the role I am in or advance to the next thing to come, the next great challenge and opportunity. And I\'m looking for a role that\'s really going to allow me to do that, to be able to help in all the ways that I already have in my toolbox, but also be able to develop and gain more.', '2', 0, '0', '2', '2024-07-29 15:52:05', '2024-08-09 00:33:34', '2024-08-09 00:33:34'),
(63493, 35373, 1097, 8031, 0, NULL, 34, '2024729115417223.mp4', 'I\'ve been in leadership roles as a lead with my team and so I\'ve had to deal with conflict both between co-workers or with myself and another co-worker. I think conflict in any working environment is inevitable. When people are passionate about what they\'re doing or good at what they\'re doing, they\'re going to have different opinions and ways to do things. I think the best way to deal with that is to lead with understanding and with the goal of finding a solution. I think when you lead with the solution...', '2', 0, '0', '2', '2024-07-29 15:52:49', '2024-08-09 00:33:34', '2024-08-09 00:33:34'),
(63496, 35373, 1097, 8032, 1, NULL, 58, '202472911553485562.mp4', 'I think what separates me from other candidates is experience, knowledge, passion, and just a proven track record of excellence. I love what I do and it shows in everything that I do. I think any of my past employers or past coworkers will attest to that. I am constantly striving to know more, do more, learn more, and to be as valuable as I can be and as resourceful as I can be. In my last question, the screen cut out and it wouldn\'t let me rerecord, but I did want to just quickly, briefly finish that answer if I could. I was saying that if you lead with the goal of having a solution in mind, that seems to resolve conflicts quicker because then you can come to an understanding with each other and it\'s not combative anymore. It becomes collaborative and I think that diffuses a lot of situations. I appreciate the time and the consideration and for the allowance to answer these questions and I really hope to be able to speak to somebody in person soon.', '2', 0, '0', '2', '2024-07-29 15:55:34', '2024-08-09 00:33:34', '2024-08-09 00:33:34'),
(63497, 35494, 1097, 8028, 1, NULL, 30, '20247291102097088.mp4', 'Hi, so yes, what attracted me to the position was definitely the customer service aspect of it. I really enjoy what I do as far as the customer service area, even as far as like going back into my resumes in teaching in the medical industry. The best thing I liked about doing it was always the customer service part is just always having the opportunity to help people. So that\'s what really attracted me to do it. It makes me enjoy my job being able to have customer service. I love just making sure someone\'s needs are met, they need to get what they need to get done, all of that.', '2', 0, '0', '2', '2024-07-29 16:03:21', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(63504, 35494, 1097, 8029, 1, NULL, 79, '20247291155670904.mp4', 'My last position, I was hired as just a front-desk receptionist inside of a clinic. I didn\'t really have any goals that were given to me necessarily, I was just doing a check-in and check-out. But, I always set some goals for myself when I\'m working anywhere, and I did set a goal for myself to move up in that company, which I did extremely fast. When I left, I became a medical- before I left, or before I was let go, I was a full on medical administrator, so I did everything under the sun pretty much that didn\'t involve actually sticking people with needles. I was doing all the paperwork and the filing and all the billing, everything that involved any scheduling with another office. I scanned in every patient\'s paperwork, I mean everything that involved administration behind a patient, I was involved with, and that was a goal set for myself was to move up within the last year, and I did so, extremely fast. And so, I can say that was a goal that I made for myself and exceeded tremendously, and I wouldn\'t have kept going, it wasn\'t like a personal decision to let me go, they let go of my entire clinic just because we merged with another company, so unfortunately I definitely left that position, but I knew I was going to become a manager eventually.', '2', 0, '0', '2', '2024-07-29 16:10:44', '2024-08-09 00:33:35', '2024-08-09 00:33:35');
INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(63507, 35494, 1097, 8030, 1, NULL, 26, '20247291111582281.mp4', 'Professionally, I would like to just grow anywhere in the customer service industry. I think this job will help me by doing so, being able to learn a new field, get to know people more. It just broadened my territory, broadened my knowledge of things that are unknown to me and just meeting more people, I feel like it\'s very important to have a really big network. So my biggest goal is to have a good network of people that I can talk to and speak to and learn from and also grow with them in that area.', '2', 0, '0', '2', '2024-07-29 16:12:56', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(63513, 35494, 1097, 8031, 1, NULL, 39, '202472911143889171.mp4', 'I can honestly say me personally I\'ve never really experienced any real issues with a team member I wish I don\'t wish I had the experience in that but I just wish I had the answer for it however I think that says a lot about my character and who I am as a person I\'m just not problematic so if someone\'s ever had a problem with me it\'s pretty hard to have a problem with me I think I think that everyone\'s there for the same reasons like we\'re all just trying to grow and trying to learn and try to like you know make money and take care of our families things like that so I\'ve never really just had any real conflict with a team member however if I did have any conflict I feel like that would be something that I\'m prepared for', '2', 0, '0', '2', '2024-07-29 16:17:25', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(63516, 35494, 1097, 8032, 1, NULL, 42, '202472911183247242.mp4', 'So I feel like what separates me from other candidates is probably just my well-versed experience, my personality, and just my willingness to learn. I\'ve learned recently that people are just not able to adapt to an environment very well or willing to learn an environment very well, and I\'ve touched pretty much every industry that there is, and so I feel like that\'s what separates me is that I\'m just competitive in myself. I\'m not competing with other candidates. I don\'t even try to separate myself from other candidates, honestly. Like, if you\'re willing to teach me, I\'m willing to do it. So there is no competition with anyone but myself, if that makes sense.', '2', 0, '0', '2', '2024-07-29 16:21:01', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(63670, 35901, 1097, 8028, 1, NULL, 27, '202472915572583476.mp4', 'What attracted me to this position was it didn\'t really require a lot so and I\'m a fast learner if there are some skills that I don\'t have that you were asking for I\'m a fast learner and willing to do what needs to be done.', '2', 0, '0', '2', '2024-07-29 20:57:32', '2024-08-09 00:33:37', '2024-08-09 00:33:37'),
(63674, 35901, 1097, 8029, 1, NULL, 77, '20247291559298255.mp4', 'My goals that I were given at my current position as a medication tech, I ensure that my medication cart is clean at all times. I check blood pressures and document blood pressures on my residents before dispensing any blood pressure medicine. And I maintain cleanliness of the medication room, making sure all my documentation is done. If I have anyone that refuses meds or can\'t get a blood pressure medicine, I would document that in my notes. Also, I would notify my charge nurse. I work as a team with my nurse, with the nurse aides. I just assist anybody that needs assisting. And I\'ve always exceeded my goals. I\'m just an above and beyond person.', '2', 0, '0', '2', '2024-07-29 20:59:12', '2024-08-09 00:33:37', '2024-08-09 00:33:37'),
(63676, 35901, 1097, 8030, 1, NULL, 42, '2024729160157920.mp4', 'My goals for professional development is being able to utilize my skills that I already have. I have two associate degrees and I want to be able to utilize my skills that I have plus learn more. And getting this job will help me advance toward my professional development by learning by working in the insurance office, you know, learning other skills.', '2', 0, '0', '2', '2024-07-29 21:00:22', '2024-08-09 00:33:37', '2024-08-09 00:33:37'),
(63678, 35901, 1097, 8031, 1, NULL, 48, '20247291612626006.mp4', 'Um, yes, I\'ve experienced problems with a team member or a few, and the situation was resolved. I mean, if, um, if I can\'t, um, get and make them understand what\'s wrong or see where they\'re wrong, uh, I just leave it alone because I\'m not, I don\'t like to keep stuff going. You know, eventually they talk to someone else about it. Maybe that person can, um, let them see where they\'re wrong.', '2', 0, '0', '2', '2024-07-29 21:01:33', '2024-08-09 00:33:37', '2024-08-09 00:33:37'),
(63679, 35901, 1097, 8032, 1, NULL, 32, '20247291621532646.mp4', 'What separates me from other candidates? I guess when I\'m working, I\'m working. I don\'t like to be bothered. I like to get my work done. I don\'t like to work around a lot of noise, unnecessarily noise. But other than that, I mean, I can work alone. I work with others. Either way it goes.', '2', 0, '0', '2', '2024-07-29 21:02:22', '2024-08-09 00:33:37', '2024-08-09 00:33:37'),
(63680, 35865, 1097, 8028, 0, NULL, 41, '202472916134173136.mp4', 'What attracted me to this job position, first and foremost, was the job description. I believe that my skills and qualifications line up to everything that was asked for in the job description, and the second thing that, well, the first that really stuck out to me, but the second thing that I\'m going to list is the fact that the company gives career progression as an opportunity for employees. I admire that a lot, that the company will allow for the employees to progress and go further than the job description that they first applied for.', '2', 0, '0', '2', '2024-07-29 21:12:53', '2024-08-09 00:33:37', '2024-08-09 00:33:37'),
(63684, 35865, 1097, 8029, 0, NULL, 40, '202472916181730237.mp4', 'In my last position, we were given multiple tasks and assignments and goals to complete very often. So there would be times, well, there was a time, during the time I created a Excel worksheet to send out with the documents or processed paperwork to ensure completeness for all the documents so that I could make sure that my goals were being met. I do meet my goals often, and I always try my best to exceed them.', '2', 0, '0', '2', '2024-07-29 21:17:29', '2024-08-09 00:33:37', '2024-08-09 00:33:37'),
(63695, 35865, 1097, 8030, 0, NULL, 53, '202472916253218986.mp4', 'A few of my goals for professional development would be a short-term goal would be to enhance my soft skills and a long-term goal for professional development would be to develop leader abilities. I think that this job would help me towards my development goal, my professional development goals by just first starting off at customer service and giving the best expectation that the company is expecting for me to have and second, the career progression. The fact that this company gives the opportunity for career progression to possibly become a leader is something that could help and that\'s why I would love to get this job.', '2', 0, '0', '2', '2024-07-29 21:24:20', '2024-08-09 00:33:37', '2024-08-09 00:33:37'),
(63701, 35865, 1097, 8031, 0, NULL, 41, '202472916292888039.mp4', 'Most companies do have employees that come from different backgrounds, all companies, different backgrounds and things like that. So I think it\'s pretty safe to say that I have had a problem with a team member before and that situation was resolved by humility. I have no problem humbling myself to understand the perspective of another person to, in order to get this situation resolved. So I just made sure I understand what the person was feeling, how they were feeling it, and we resolved the issue just by simply understanding and listening.', '2', 0, '0', '2', '2024-07-29 21:28:41', '2024-08-09 00:33:37', '2024-08-09 00:33:37'),
(63705, 35865, 1097, 8032, 1, NULL, 26, '202472916345438788.mp4', 'Something that separates me from the other candidates, I am proficient in a range of competencies that align well with your company culture. I work well independently as well as collaboratively that can contribute well to your team.', '2', 0, '0', '2', '2024-07-29 21:35:21', '2024-08-09 00:33:37', '2024-08-09 00:33:37'),
(63780, 35836, 1097, 8028, 1, NULL, 12, '202473011456283.mp4', 'Well, I\'ve been in the insurance industry for 20 years. My record is doing 14 policies in one day.', '2', 0, '0', '2', '2024-07-30 15:04:59', '2024-08-09 00:33:36', '2024-08-09 00:33:36'),
(63781, 35836, 1097, 8029, 1, NULL, 12, '20247301155328097.mp4', 'I was given six wines per quarter to sell out of thousands of wines that we had at our store. And I figured out a system that worked for me, and I became the number one salesman there.', '2', 0, '0', '2', '2024-07-30 15:05:56', '2024-08-09 00:33:36', '2024-08-09 00:33:36'),
(63782, 35836, 1097, 8030, 1, NULL, 11, '20247301162722423.mp4', 'I look at this as another challenge in my journey in the insurance industry, and I want to be top agent, top producer, and that\'s very important to me.', '2', 0, '0', '2', '2024-07-30 15:06:32', '2024-08-09 00:33:37', '2024-08-09 00:33:37'),
(63784, 35836, 1097, 8031, 1, NULL, 13, '20247301171752637.mp4', 'Well, of course, it was me and the number one or number two salesperson, depending on the month, didn\'t get along well. We sat down, had a glass of wine, and discovered we had a lot in common.', '2', 0, '0', '2', '2024-07-30 15:07:20', '2024-08-09 00:33:37', '2024-08-09 00:33:37'),
(63786, 35836, 1097, 8032, 1, NULL, 11, '20247301174791.mp4', 'My knowledge, my ability to connect with people, because I truly believe you have one minute to do so, and I believe I\'m very good at that.', '2', 0, '0', '2', '2024-07-30 15:07:49', '2024-08-09 00:33:37', '2024-08-09 00:33:37'),
(63812, 35966, 1097, 8028, 0, NULL, 29, '202473011472196454.mp4', 'What initially attracted me to this position was the ability to utilize my previous experience and superior skills in the customer service arena, where I\'m able to extend excellent services and enhance customer interaction by my utilizing my strengths. So that\'s what initially attracted me to this position.', '2', 0, '0', '2', '2024-07-30 15:46:42', '2024-08-09 00:33:37', '2024-08-09 00:33:37'),
(63813, 35966, 1097, 8029, 0, NULL, 43, '202473011484526823.mp4', 'My goals at my last position was to meet expectations of release goals and exceed the expectation of features that were released in the previous technologies that we were utilizing and supporting. And every two weeks, we had a goal to meet by releasing new software. And I was able to exceed those goals by ensuring that all of the functionalities were up to standards and were in working order. And I was able to utilize the strengths of my team and our dynamic and our focus to exceed our goals every two weeks during the sprint.', '2', 0, '0', '2', '2024-07-30 15:47:53', '2024-08-09 00:33:37', '2024-08-09 00:33:37'),
(63814, 35966, 1097, 8030, 1, NULL, 35, '202473011493581279.mp4', 'My professional goals would include to possibly move into a managerial position and extend my knowledge of various technologies as the innovation continues to rise. And I would like to advance towards my professional goals with this job by utilizing my past experience and skills to further advance me and bring my strengths to the forefront as I\'m providing excellent customer service to our clients and customers.', '2', 0, '0', '2', '2024-07-30 15:49:37', '2024-08-09 00:33:37', '2024-08-09 00:33:37'),
(63815, 35966, 1097, 8031, 0, NULL, 41, '20247301151393364.mp4', 'So, in my previous experience, I have been overseeing the conflict resolution for my various team members in the development team, so I have experienced problems with team members and not being able to communicate effectively, and the situation was resolved by getting to the root of the breakdown in the communication. And then once we were able to get the root and each side were able to express their point eloquently, we were able to come to a consensus where we were able to come to an understanding as to why there was a communication breakdown and how we could move the work forward in a manner that would progress the project.', '2', 0, '0', '2', '2024-07-30 15:50:15', '2024-08-09 00:33:37', '2024-08-09 00:33:37'),
(63816, 35966, 1097, 8032, 1, NULL, 38, '202473011515572463.mp4', 'My ability to focus and my energy and work ethic would separate me from the other candidates. By being able to apply my focus and my past experience and knowledge to my work would be something that would be a differential aspect between me and another candidate. I have the ability to go into my work with 100% focus and interest and be able to come with a positive outcome for our customers and clients.', '2', 0, '0', '2', '2024-07-30 15:51:58', '2024-08-09 00:33:37', '2024-08-09 00:33:37'),
(63865, 36010, 1097, 8028, 1, NULL, 12, '202473012533511551.mp4', 'What attracted me to this position was the opportunity for customer service representatives.', '2', 0, '0', '2', '2024-07-30 16:53:38', '2024-08-09 00:33:37', '2024-08-09 00:33:37'),
(63866, 36010, 1097, 8029, 1, NULL, 12, '2024730125438516.mp4', 'My last position was a pharmacy service representative and I was responsible for ordering and scheduling patients prescriptions.', '2', 0, '0', '2', '2024-07-30 16:54:06', '2024-08-09 00:33:37', '2024-08-09 00:33:37'),
(63868, 36010, 1097, 8030, 1, NULL, 20, '202473012543772451.mp4', 'My goals for professional development are to have enough money to do anything I want. By providing me with a job, I\'ll be able to make money to do what I want.', '2', 0, '0', '2', '2024-07-30 16:54:42', '2024-08-09 00:33:37', '2024-08-09 00:33:37'),
(63869, 36010, 1097, 8031, 1, NULL, 27, '20247301255194272.mp4', 'I have not experienced any issues with team members. Most of my positions have been remote, where I\'m not really working with other people. My first job, where I was working in a call center, I was everyone\'s favorite. Very light-hearted. I would train the new members, and my bosses enjoyed me because of my personality.', '2', 0, '0', '2', '2024-07-30 16:55:23', '2024-08-09 00:33:37', '2024-08-09 00:33:37'),
(63870, 36010, 1097, 8032, 1, NULL, 14, '202473012554733178.mp4', 'What separates me from other candidates is that I\'m a very kind-hearted person.', '2', 0, '0', '2', '2024-07-30 16:55:50', '2024-08-09 00:33:37', '2024-08-09 00:33:37'),
(63952, 35262, 1097, 8028, 1, NULL, 17, '20247301554870495.mp4', 'The reason I was attracted to apply at your company is I\'ve always been extremely interested in the insurance process and I know it can be complicated and I just wanted to learn more about it and learn to help people.', '2', 0, '0', '2', '2024-07-30 20:05:56', '2024-08-09 00:33:33', '2024-08-09 00:33:33'),
(63953, 35262, 1097, 8029, 1, NULL, 13, '20247301563344285.mp4', 'I was given goals as to how many loads I needed to cover a day, as well as how many outbound calls, as well as follow up with existing customers. I continuously exceeded those goals.', '2', 0, '0', '2', '2024-07-30 20:06:38', '2024-08-09 00:33:33', '2024-08-09 00:33:33'),
(63954, 35262, 1097, 8030, 1, NULL, 15, '20247301571268786.mp4', 'My goals for professional development is to continue to grow my sense of knowledge as far as being a dedicated customer service representative that can help people with complex issues.', '2', 0, '0', '2', '2024-07-30 20:07:17', '2024-08-09 00:33:33', '2024-08-09 00:33:33'),
(63955, 35262, 1097, 8031, 1, NULL, 16, '20247301575024438.mp4', 'Yes, I have experienced a difficulty with a team member before, it was a little bit iffy kind of at first to be honest with you. We met and discussed it as adults and worked through our differences and it ended successfully.', '2', 0, '0', '2', '2024-07-30 20:07:55', '2024-08-09 00:33:33', '2024-08-09 00:33:33'),
(63956, 35262, 1097, 8032, 1, NULL, 15, '20247301582493001.mp4', 'I feel like what separates me from other candidates is my willingness and eagerness to learn and to go above and beyond during all situations to provide the ultimate in customer service is that\'s what I expect as a consumer.', '2', 0, '0', '2', '2024-07-30 20:08:29', '2024-08-09 00:33:33', '2024-08-09 00:33:33'),
(64225, 35438, 1097, 8028, 1, NULL, 22, '20247311455190699.mp4', 'Hi, I was drawn to the customer service position at your insurance agency because I\'m passionate about helping people navigate situations and providing them with solutions that truly make a difference in their lives. Your agency\'s commitment to personalized service and its reputation for building strong client relationships aligns with my own values and strengths.', '2', 0, '0', '2', '2024-07-31 19:55:04', '2024-08-09 00:33:34', '2024-08-09 00:33:34'),
(64229, 35438, 1097, 8029, 0, NULL, 69, '20247311532288585.mp4', 'Hi, some goals that were given at my last job, at my last position was to build client relationships with patients. I pretty much handled all the Medicaid applications and made sure that I followed up with them and followed up with the families every week. I met these goals by having these Medicaid applications or these SNAP applications approved every month, and the declined applications were very low.', '2', 0, '0', '2', '2024-07-31 20:00:53', '2024-08-09 00:33:34', '2024-08-09 00:33:34'),
(64233, 35438, 1097, 8030, 0, NULL, 40, '20247311585795500.mp4', 'My primary goal for professional development are to enhance my communication and problem solving skills, gain deeper insights into customer service needs and behaviors, and build a strong foundation in managing customer relationships. I aim to develop expertise in creating effective solutions under pressure and to refine my skills to handle diverse and complex customer scenarios. A customer service representative position aligns perfectly with these goals as it will provide me with a direct hands-on experience in interacting with clients, which is essential for honing my communication skills and understanding customer perspectives.', '2', 0, '0', '2', '2024-07-31 20:07:33', '2024-08-09 00:33:34', '2024-08-09 00:33:34'),
(64236, 35438, 1097, 8031, 1, NULL, 53, '202473115111085676.mp4', 'Yes, I\'ve encountered a situation with a team member where we had differing opinions on how to approach a project. With this, it created some tension and slowed our progress. So the main issue was miscommunication and lack of alignment on our goals and responsibilities. So to resolve the situation, I had a private conversation with my team member to understand their perspective and express my own concerns. During the discussion, we identified root causes of our disagreements and clarified our individual expectations and goals. We also agreed to have regular check-ins to monitor our progress and address any further issues proactively. This open communication and collaboration approach helped us resolve the conflict effectively.', '2', 0, '0', '2', '2024-07-31 20:11:15', '2024-08-09 00:33:34', '2024-08-09 00:33:34'),
(64238, 35438, 1097, 8032, 0, NULL, 22, '20247311514071312.mp4', 'I stand out due to my unique combination of hands-on experience in customer service, strong problem-solving skills, and a deep commitment to empathy and continuous improvement. My ability to connect with clients, address their needs effectively, and adapt quickly to new challenges distinguishes me from other candidates.', '2', 0, '0', '2', '2024-07-31 20:13:32', '2024-08-09 00:33:34', '2024-08-09 00:33:34'),
(64268, 35454, 1097, 8028, 1, NULL, 32, '20247311620153853.mp4', 'And what attracted me to apply for this position at Farmers Insurance Agency is because I have, for the last year, year and a half, I have been thinking about getting my insurance certifications. And I have applied at other places, and it\'s just something that I think that I would enjoy doing, and I would like to learn more about it and be a part of it. Thank you.', '2', 0, '0', '2', '2024-07-31 21:20:56', '2024-08-09 00:33:34', '2024-08-09 00:33:34'),
(64269, 35454, 1097, 8029, 0, NULL, 52, '20247311622377341.mp4', 'So the goals that I have been given in like past previous employment, I started this job that I worked for like four months and well I actually when I started it was really, really busy and it was it took a lot for me to get used to being so busy and keeping up with everything but it was it was a challenge it was a challenge and it was fun and I feel like I\'ve been successful I was able to work that job I was able to handle it all and it made me proud of myself so I really enjoy having a challenge and succeeding. Thank you.', '2', 0, '0', '2', '2024-07-31 21:21:35', '2024-08-09 00:33:34', '2024-08-09 00:33:34'),
(64272, 35454, 1097, 8030, 0, NULL, 96, '202473116284729414.mp4', 'My goals for professional development is to listen and learn from people that are already in the business and are already successful. That\'s probably my biggest goal. I\'m always working on myself and trying to better myself, and so I like to read personal development. I like to have criticism and work on what other people see and what I may not necessarily see. So how will getting this job help you advance toward your professional development and goals? Because I feel like working as an insurance agent, I\'m kind of my own boss, but not only that, I can kind of dictate my income. It\'s all about how hard I want to work and how much I want to learn and listen. I guess that\'s what advances me towards my professional development and this job is because I know that I can advance and it all comes from me and not someone over me telling me when I get a raise. I could work really, really hard and never get a raise, but at this job I\'ll constantly be working towards my own growth.', '2', 0, '0', '2', '2024-07-31 21:27:02', '2024-08-09 00:33:34', '2024-08-09 00:33:34'),
(64277, 35454, 1097, 8031, 1, NULL, 95, '202473116322388211.mp4', 'Hi, I have experienced a problem with a team member or even kind of a customer. When I worked at a True Value store, there was a customer that came in all the time and she just always seemed rude and grouchy all the time. And I feel like she was a little bit worse that way to me. And so I talked to a co-worker about it and so I kind of got myself on this mission to see if I could get her to like me. I complimented her, you know, I always tried to be the first one over there to help her even though she kind of seemed like she was like, I don\'t want her to help me. You know, and by the time it was all said and done, she would come in the store looking for me to help her. So that was an awesome feeling, it was great. But experienced a problem with a team member, yes, I probably have. It hasn\'t really been a big deal. Sometimes you just have to overlook. Everybody has their own personality and sometimes you just have to accept them for who they are. So I really hope that I am considered for this position. I am really interested in becoming, working in the insurance field and learning more about it and maybe hopefully finding people that can kind of mentor me and help me to grow. I appreciate your time and thank you for everything. Thank you.', '2', 0, '0', '2', '2024-07-31 21:33:47', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(64278, 35454, 1097, 8032, 0, NULL, 105, '202473116383519662.mp4', 'What separates me from other candidates is the jobs that I\'ve held. I have worked in an array of fields from True Value hardware store learning about plumbing, electrical, and heat and air, to cutting pipe, driving a forklift. I have worked in warehouses before. I\'ve worked at the veterinary clinic where I\'ve learned so much about how to take care of animals and everything. I grew up on a farm. I mean I just have a lot of little bits of knowledge of everything, but probably the biggest thing is customer service. I mean what I mean that is the biggest thing that brings money in is customer service and being able to talk to people and hold a conversation with them, be a part of their life, and actually truly care about them. And I mean most of the time a customer like that you\'re going to keep them forever. So I enjoy talking to people and I feel like what separates me from other candidates is the experience that I\'ve had in customer service and the knowledge of different positions I\'ve held, things that I\'ve learned just about life. You can be, I don\'t know if that\'s a good example or not, but you can be computer savvy, but sometimes these people that are really smart with computers aren\'t very good at common sense and I feel like I have a lot of common sense. So thank you.', '2', 0, '0', '2', '2024-07-31 21:36:41', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(64333, 32717, 873, 7702, 1, NULL, 33, '20248115453516356.mp4', NULL, '1', 0, '0', '2', '2024-08-01 10:15:38', '2024-08-01 10:15:38', NULL),
(64334, 32717, 873, 7705, 1, NULL, 14, '20248115503589600.mp4', NULL, '1', 0, '0', '2', '2024-08-01 10:20:36', '2024-08-01 10:20:36', NULL),
(64335, 32717, 873, 7706, 1, NULL, 14, '20248115523424001.mp4', NULL, '1', 0, '0', '2', '2024-08-01 10:22:35', '2024-08-01 10:22:35', NULL),
(64336, 35487, 1097, 8029, 1, NULL, 53, '2024816375351741.mp4', 'So, the goals that I was giving or that I am given in my current position, I\'m a case manager, so I have a lot of documentation I have to write up and scan and file into my computer. I also have 14 clients and about 10 staff that I oversee daily. I\'m on call every six weeks on the weekend, every Wednesday I\'m on call. And my goal is just to help the clients and the staff that work under me just to have a smoother selling shift. Or with the clients, it\'s to help them to achieve their goals in just their daily living.', '2', 0, '0', '2', '2024-08-01 11:39:14', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(64337, 35487, 1097, 8030, 1, NULL, 52, '2024816402958892.mp4', 'As I stated in my first video, the one that got cut off short, is I\'ve never done this line of work before. It\'s been case management, paraprofessional, and so this will be a challenge for me, which I love challenges, to be able to achieve goals. And so, for me, the goal is to get in there and to learn and to take each goal that I am given or that I set for myself and just take it one step at a time until I know that I\'ve achieved this goal and then I can move on to the next goal and just continue to develop growth and learn in this position.', '2', 0, '0', '2', '2024-08-01 11:41:52', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(64338, 35487, 1097, 8031, 1, NULL, 64, '2024816431060771.mp4', 'I have experienced problem with team members before. Matter of fact, I\'ve had to step up for my team and advocate for our team with our our manager and just express how we need them there and we need them available and it was good results. The manager was very happy that I had advocated for our team in a professional way. I have had team members in the past where, you know, we didn\'t see eye-to-eye on something but we were always able to talk it out, talk about it, come to an agreement. I do not like confrontation but I don\'t hide away. I will always make sure that, you know, it is taken care of so there\'s not any friction or anything like that or tension in the office. I handle it the most professional way that I can.', '2', 0, '0', '2', '2024-08-01 11:44:49', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(64339, 35487, 1097, 8032, 1, NULL, 58, '202481646189740.mp4', 'What separates me from other candidates is I have a very strong background with work ethic. I am never late. I don\'t leave early unless I have to. I will arrive to my station on time or maybe 10, 15 minutes before. I don\'t rush through things. I take my time to make sure that I\'m doing it correctly. I\'m a leader. I am a supporter. I am there as a team and not just myself. I want to excel in what I do. I want to learn and grow. I don\'t want to view it as just a paycheck. I want to view it as a career. For me, that\'s how I feel. That\'s what separates me from other candidates.', '2', 0, '0', '2', '2024-08-01 11:47:48', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(64342, 32717, 873, 7703, 1, NULL, 20, '2024811753981469.mp4', NULL, '1', 0, '0', '2', '2024-08-01 12:23:11', '2024-08-01 12:23:11', NULL),
(64350, 32717, 873, 7704, 1, NULL, 29, '20248119143571705.mp4', NULL, '1', 0, '0', '2', '2024-08-01 13:44:38', '2024-08-01 13:44:38', NULL),
(64361, 36210, 1097, 8028, 1, NULL, 94, '2024811046987911.mp4', 'you you you you', '2', 0, '0', '2', '2024-08-01 14:45:58', '2024-08-09 00:33:38', '2024-08-09 00:33:38'),
(64362, 36210, 1097, 8029, 1, NULL, 114, '20248110482382810.mp4', 'you you you you', '2', 0, '0', '2', '2024-08-01 14:48:13', '2024-08-09 00:33:38', '2024-08-09 00:33:38'),
(64363, 36210, 1097, 8030, 1, NULL, 108, '20248110504086094.mp4', 'you you you you', '2', 0, '0', '2', '2024-08-01 14:50:29', '2024-08-09 00:33:38', '2024-08-09 00:33:38'),
(64364, 36210, 1097, 8031, 1, NULL, 111, '20248110525085027.mp4', 'you you you you', '2', 0, '0', '2', '2024-08-01 14:52:40', '2024-08-09 00:33:38', '2024-08-09 00:33:38'),
(64366, 36210, 1097, 8032, 1, NULL, 106, '20248110545250124.mp4', 'you you you you', '2', 0, '0', '2', '2024-08-01 14:54:41', '2024-08-09 00:33:38', '2024-08-09 00:33:38'),
(64565, 35520, 1097, 8028, 0, NULL, 77, '20248121265039557.mp4', 'I was attracted to apply for this position because I really value what State Farm is passionate about and I really value the integrity and community and I am super interested in getting involved in the insurance industry. My long-term goal is becoming an insurance agent and I\'m actually looking into currently getting into a course in order to become certified. Working in a role where I\'m going to be helping people is super important to me and I think it\'s just super valuable being able to make a difference in people\'s lives and being able to offer them the protection that will help them feel secure and State Farm has been in the industry for a long time and I feel that it would be a wonderful experience in order to get started at such a great company.', '2', 0, '0', '2', '2024-08-02 04:22:23', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(64566, 35520, 1097, 8029, 0, NULL, 63, '20248121375941422.mp4', 'I work on fostering open communication with parents and staff as well as creating an engaging and fun learning environment. I consistently meet and exceed these goals by delivering curriculum that the kids are super passionate about and that consistently keeps them engaged and involved in the program. The parents that I work with always have positive feedback on my approach to working with the kids as well as in general just how great of a program that I\'m running.', '2', 0, '0', '2', '2024-08-02 04:33:32', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(64567, 35520, 1097, 8030, 0, NULL, 70, '2024812142353595.mp4', 'Working in this position will help me to work on my long-term goal of becoming an insurance agent because I\'ll be working specifically in the field that I am wanting to work in. I will be able to familiarize myself with insurance terms as well as understanding how certain processes work with, you know, signing people up for policies or, you know, finding clients and just being able to be in an environment where I\'m specifically working in the insurance industry will help me to just gain a lot of knowledge and experience.', '2', 0, '0', '2', '2024-08-02 04:39:24', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(64568, 35520, 1097, 8031, 1, NULL, 121, '2024812145767427.mp4', 'Yeah, I had a situation once with a co-worker. She was trying to tell me about some information that I wasn\'t aware of. There had been a training that morning that I wasn\'t able to attend, and later on that day when I was working, she approached me about the information, but it was in a way that I felt was rather abrasive, and it felt a little bit disrespectful to me. Later on in the day, I approached her about how she had communicated the information to me, and I explained to her, you know, I understand that you were trying to, you know, tell me this information, and you were under some stress, but the way you delivered it was hurtful to me, and we were able to have a conversation about it, and see both of our perspectives, and we were able to, she apologized to me for how she interacted with me, and it helped just in general our relationship, because she was able to understand how to, what tone of voice that I found was helpful to me, and yeah, since then, our relationship has been great.', '2', 0, '0', '2', '2024-08-02 04:45:11', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(64569, 35520, 1097, 8032, 0, NULL, 87, '20248121492969659.mp4', 'What sets me apart from... Sorry, for some reason, it\'s still... My previous response is still recording, so I\'m just going to roll with it. What sets me apart from other candidates is my effective communication and self-development skills. I\'m based on a variety of different fields. I have a wide variety of experience dealing with different people. I also take pride in my adaptability and organizational skills. Another aspect that sets me apart is the fact that I\'m wanting to further gain experience in this industry, and I\'m willing to go above and beyond in order to give the best possible experience to the customers that we\'re serving. I\'m highly motivated and determined to do the best job possible.', '2', 0, '0', '2', '2024-08-02 04:47:38', '2024-08-09 00:33:35', '2024-08-09 00:33:35'),
(64605, 36297, 1216, 8181, 0, NULL, 10, '2024829564725066.mp4', 'When you don\'t eat a lot of food, because if there\'s not a lot of food, then rice will have more water-consumable content. Or, if you\'re just not sure, then you don\'t have to eat a lot.', '2', 0, '0', '2', '2024-08-02 13:56:55', '2024-08-30 19:15:14', '2024-08-30 19:15:14'),
(64607, 36297, 1216, 8182, 0, NULL, 13, '2024829571753792.mp4', 'Thank you for watching! Don\'t forget to like and subscribe! Bye!', '2', 0, '0', '2', '2024-08-02 13:57:26', '2024-08-30 19:15:14', '2024-08-30 19:15:14'),
(64609, 36297, 1216, 8183, 0, NULL, 23, '2024829584440050.mp4', 'R75 Senior 1 Eights Final R75 Senior 1 Eights Final', '2', 0, '0', '2', '2024-08-02 13:59:01', '2024-08-30 19:15:14', '2024-08-30 19:15:14'),
(64612, 36297, 1216, 8184, 0, NULL, 37, '2024821083157413.mp4', 'The next three, one next to USA, one to Canada. The last is South Pacific. You guys got it? You guys got it. It\'s all win today. Well, we have a gold medal weekend. We don\'t miss anything. It\'s gold. I\'m going to go with the... This is the women\'s... Oh, that\'s the gold. I\'m barely in play. Handle up. And how is all of it? I don\'t know. It\'s a good sign. It\'s a good sign. It\'s a good sign. Yeah. It\'s a good sign. It\'s a good sign. It\'s a good sign. It\'s a good sign. It\'s a good sign. It\'s a good sign. It\'s a good sign. It\'s a good sign. ', '2', 0, '0', '2', '2024-08-02 14:08:58', '2024-08-30 19:15:14', '2024-08-30 19:15:14'),
(64669, 36071, 1097, 8028, 1, NULL, 50, '20248211165794441.mp4', 'What has attracted me to apply for this position is that this is something new. I\'ve never worked with insurance before, so that is one job that I have not tried to do. But any job that I put my mind to, I easily succeed in it. I\'m very responsible, very reliable. I don\'t mind doing overtime. I feel like this would be a good position for me just to kind of see where my career stands. I\'ve always worked in retail. I\'ve had nine years over customer service experience. I just haven\'t like talked on the phone and, you know, worked with insurance yet. But I just feel like it wouldn\'t be hard for me to do.', '2', 0, '0', '2', '2024-08-02 16:16:59', '2024-08-09 00:33:37', '2024-08-09 00:33:37'),
(64670, 36071, 1097, 8029, 1, NULL, 52, '202482111841171.mp4', 'The goals I was given at my last and current position today, I mean, I work at Spirit Airlines at the airport and our goal every day is to make the customer happy. Do whatever we need to do to make sure that we fulfill the customer\'s needs. I haven\'t really gave like an actual goal. They haven\'t given us any goals, but what my goal is, like I said, is to make the customer happy. If someone was to miss their flight or if they have a canceled flight and they have a big event, important event to go to, I will try to talk to my manager and try to see if I\'m able to waive that rebooking fee, which is $100, just so I can accommodate their needs. Because if I was in that same position, I would want someone to do the same for me.', '2', 0, '0', '2', '2024-08-02 16:18:06', '2024-08-09 00:33:37', '2024-08-09 00:33:37'),
(64671, 36071, 1097, 8030, 1, NULL, 45, '2024821119427211.mp4', 'Because it will show me how to speak with customers over the phone just as well as doing in person. I have over nine years of customer service experience so I know how to talk to customers face to face. I know how to be compassionate and I know how to be assertive when it\'s when it\'s needed. I feel like this job helped me because it\'ll build more of my confidence when talking on the phone. It will help me with my career. I am currently going to school full-time to get my bachelor\'s degree in criminal justice. So I feel like this will also help me build my confidence when talking to people over the phone just as well face to face.', '2', 0, '0', '2', '2024-08-02 16:19:05', '2024-08-09 00:33:37', '2024-08-09 00:33:37'),
(64673, 36071, 1097, 8031, 1, NULL, 67, '20248211225249364.mp4', 'The problem that I have with teammates is that I work at Spirit Airlines and we have ticket sales and sometimes when we do ticket sales some team members don\'t like to help me. I work really fast. I adapt stuff really quickly. I\'m a fast worker and as soon as I get a routine going for myself I can do stuff really quickly and sometimes I see that my team members kind of take advantage of that when we have ticket sales and we have like a long line especially on Tuesdays. Sometimes they don\'t like to help me they just kind of let me do it on my own which is fine but sometimes like it\'ll be when times when I don\'t even get a chance to get a break or anything and they still won\'t even be able to help me. So what I do I don\'t confront my team members I just simply go to my supervisor or any manager on duty and I just ask them if they\'re able to ask the other team members to help me because I don\'t want to start any confrontation you know or anything happening in front of the customer so I would rather just go and ask my supervisor to talk to you so that way you\'re able to help me.', '2', 0, '0', '2', '2024-08-02 16:22:55', '2024-08-09 00:33:37', '2024-08-09 00:33:37'),
(64674, 36071, 1097, 8032, 1, NULL, 60, '2024821124598820.mp4', 'What separates me from other candidates is, like I said, I am very responsible. I\'m very reliable. I\'m a quick worker. I\'m easy to adapt to new things. Once I get a routine going for myself, I can do things really quickly. That\'s why I like jobs to be very organized. I don\'t like stuff that\'s unorganized because when it\'s unorganized, it makes the work unorganized. And I just like stuff to be in order because once things are in order, everything starts to run smoothly. And like I told you before, I have over nine years of customer service experience, so I know how to talk to customers. I know how to be compassionate. I know how to be assertive when it\'s needed. If I don\'t know something, I will always try to ask the upper hand before I give my advice because I don\'t like to tell other people the wrong information. I feel like if I do get this position, you won\'t regret it. I think I\'ll be a really good fit for this position.', '2', 0, '0', '2', '2024-08-02 16:24:07', '2024-08-09 00:33:37', '2024-08-09 00:33:37'),
(64846, 36268, 1097, 8028, 0, NULL, 17, '20248318505377723.mp4', 'There are two big reasons why I applied for the position over at your agency. The first is that insurance in general is a recession-proof industry, and the second big one is that you want to be in a position where I can help people out.', '2', 0, '0', '2', '2024-08-03 23:50:30', '2024-08-09 00:33:38', '2024-08-09 00:33:38'),
(64847, 36268, 1097, 8029, 1, NULL, 40, '2024831852078743.mp4', 'In my current business, I do not have any sales goals that I have to meet. However, my previous one with open road lending, I did. In general, I would have to sell between 30 to 40 actual auto refinance loans. And in general, I would almost always exceed that to the point where most of... I was usually exceeding them by 15 to 20, although there were times where I actually doubled my goals. The goals are set on the previous year based upon how busy it was then, and then they always added an extra 15 to 20% they wanted us to achieve.', '2', 0, '0', '2', '2024-08-03 23:52:04', '2024-08-09 00:33:38', '2024-08-09 00:33:38'),
(64848, 36268, 1097, 8030, 1, NULL, 18, '20248318545152203.mp4', 'Professionally, I would say my main goal is to eventually work myself into management. The position, I would imagine, would train me very well in being able to deal with, or learn. Thank you. ', '2', 0, '0', '2', '2024-08-03 23:54:53', '2024-08-09 00:33:38', '2024-08-09 00:33:38'),
(64849, 36268, 1097, 8031, 0, NULL, 19, '20248318584223565.mp4', 'I\'m happy to say that I\'ve never actually had any issues with another coworker. I\'ve never had any kind of conflicts or any kind of problems that we had to have management or anybody else address. So thankfully it\'s been smooth so far.', '2', 0, '0', '2', '2024-08-03 23:58:16', '2024-08-09 00:33:38', '2024-08-09 00:33:38'),
(64850, 36268, 1097, 8032, 0, NULL, 31, '2024831911433027.mp4', 'Please don\'t be yelling, I\'m like, I\'m recording stuff for a job interview. I\'m recording stuff for a job interview as we talk, please don\'t be yelling. I\'m doing a job interview. People can hear you cussing and shit.', '2', 0, '0', '2', '2024-08-04 00:00:37', '2024-08-09 00:33:38', '2024-08-09 00:33:38'),
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(65120, 36357, 1097, 8028, 1, NULL, 63, '20248523363779507.mp4', 'Once again, thanks again for having me. I am Destiny Falbang and what attracted me to this position, what attracted me to this role, because at this point in time, I\'m just looking to expand my horizon in the field of technical support, in the field of customer service, and I\'m looking for new opportunities. I have worked in healthcare. I have done hardware and software maintenance. I\'ve had some knowledge working in finance, and then I\'m just looking how we could expand that horizon by being a part of an insurance team. Yes, so that is what attracted me to apply for this position because I\'m just looking for more opportunities and then just try to expand my scope in the field of customer service, in the field of technical support. Thank you.', '2', 0, '0', '2', '2024-08-06 03:36:39', '2024-08-09 00:33:38', '2024-08-09 00:33:38'),
(65121, 36357, 1097, 8029, 1, NULL, 121, '2024852345464095.mp4', 'Okay, so at my current job, which is Phoenix Health, and my goals or the objective that I have, I work with two queues. I work with a French queue, which goes out to mostly Canadian customers, and I work with an English queue, which is highly dominated by US clients. And then I have to support both internal and external calls, inbound. I do perform inbound and I do perform outbound calls as well. So I have to maintain a metrics of at least 90% on a weekly basis. And I have clients calling in who need to be pointed out in the right directions, the right pharmacies, the right healthcare units to follow up their medication, to get their prescriptions, and then to follow up on other health issues, both for themselves or as a guardian for the patients. And then we also have clients who call in and on how to support their medical devices from insulin pumps to dialysis machines. And then just making sure that we maintain customer satisfaction. I was averaging like 20 to 30 calls a day. And then, like I said earlier, my metrics used to maintain at least 90% on performance on a weekly metrics after evaluation. It all comes from doing technical support and through the customer service for seven years now. It all comes with organization.', '2', 0, '0', '2', '2024-08-06 03:46:04', '2024-08-09 00:33:38', '2024-08-09 00:33:38'),
(65122, 36357, 1097, 8030, 0, NULL, 101, '20248523494122960.mp4', 'Okay, so regarding my professional development path and looking at career growth and how I see myself in five years from now, like I did mention earlier, I\'ve been in healthcare, I\'ve been in customer service, I\'ve been technical support for about seven years now, I\'ve done hardware maintenance, I\'ve done software maintenance, general IT, I\'ve been in healthcare, and then I also have some experience working with financial institutions, and I\'m just trying to expand, and I believe that this position is going to put me in an environment of personal achievement, and just knowing that I\'ve been able to do everything, insurance has been part of it, healthcare, support, hardware and software, and now having insurance as part of that journey that I\'ve been able to encompass in my customer service and in my technical support growth, it\'s really going to put me on where I want to be so that I can move, transition from being technical support to security, or cloud, as a cloud engineer, which I see myself going long term. So I believe this position holds a very big, plays a very big role in that transition and in that growth career.', '2', 0, '0', '2', '2024-08-06 03:47:21', '2024-08-09 00:33:38', '2024-08-09 00:33:38');
INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(65123, 36357, 1097, 8031, 1, NULL, 115, '20248523524992659.mp4', 'All right. It\'s a very good question. So working as a project lead in many projects for Phoenix Health and also being a communication lead in a couple of development projects that I\'ve been part of, I have. Yes, I have had some, I wouldn\'t say problems, but I\'ve had some misunderstanding work wise with fellow teammates just because I found myself a sitting duck while information, because information is not going through. Now, when you\'re working on a project, there\'s supposed to be a flow of information. There\'s supposed to be an exchange from division of labor, right? There\'s supposed to be a flow of information from part A, B, C. And when does that stall, when information is not moving from one end to another, it kinds of slows down the project for everybody, right? So I found myself in a position where I had a fellow colleague who was not giving updates. And then when I cornered them and their excuse was because they never knew the right channel or how to update that information. So I resolved it by providing them different platforms on how to communicate to the rest of the team. And me as a lead, they could do that through Slack. So we created a Slack channel where they could communicate directly to different members of the team and like a broadcast channel where they could communicate, send a message and it could reach everybody at the same time for the project. So Slack came in handy to solve that problem. And then, yeah, it was a successful project.', '2', 0, '0', '2', '2024-08-06 03:53:14', '2024-08-09 00:33:38', '2024-08-09 00:33:38'),
(65124, 36357, 1097, 8032, 1, NULL, 90, '20248523552692757.mp4', 'So, experience, experience, I\'ve been doing this for, like I keep saying, I\'ve been doing this for seven years plus, so I would say experience, confidence, and I\'m not just getting into technical support or customer service. I do have a huge background in IT. So I\'m very, very pertinent about knowledge-based environments. I\'m very, very meticulous about my organization, organizing my desk, applications that I work with, phone systems, if I\'m documenting with Salesforce, CRM, SEM systems, taking calls, Genesis Cloud, Avaya, I am very versed with those systems. And then a plus would be that I am bilingual. I am a native French and native English speaker, and I can express myself pretty well in both languages on a top-tier level. So I believe that my knowledge and my general know-how and then the knack that I have for customer satisfaction, and as a people\'s person as well, puts me in a position to stand out from other candidates. Thank you.', '2', 0, '0', '2', '2024-08-06 03:55:35', '2024-08-09 00:33:38', '2024-08-09 00:33:38'),
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(65934, 36889, 1129, 8281, 1, NULL, 13, '202489144623323.mp4', 'What motivates me the most is seeing a problem or special circumstances and developing a plan or a process to complete the goals.', '2', 0, '0', '2', '2024-08-09 18:47:19', '2024-09-05 15:04:50', '2024-09-05 15:04:50'),
(66725, 37294, 1129, 8281, 0, NULL, 51, '20248141352439864.mp4', 'Hi, what motivates me the most is mostly my personal goals in my life, obviously, and also my family. But what can also motivate me a lot is the job itself. The reason why is because I like helping people, I like hearing that they are laughing over the phone because I\'m making them feel great, that I\'m helping them, that I\'m doing great. I like to be outgoing, I like to succeed at my job, and I keep myself motivated to maybe have a great success history within the job itself, within the position. So I think that that is what motivates me the most.', '2', 0, '0', '2', '2024-08-14 20:51:05', '2024-09-05 15:04:50', '2024-09-05 15:04:50'),
(66726, 37294, 1129, 8282, 1, NULL, 58, '202481413532748793.mp4', 'So, the strategies that I have used in the past to build relationships with potential customers are, I\'m a little persuasive when I need to be. And I am very empathetic with my clients and the customers that, you know, work with me. So, I like hearing them out. I like letting them know that I understand them fully. And I also let them know that I\'m always here for them. I don\'t really say it that way. I\'m not that direct with them, but I do let them know in the way that I talk to them. So, most of my clients in the past, as a personal injury case manager, they loved me because of it, because I will always act as a friend to them. And that\'s how we\'ll build relationships with them.', '2', 0, '0', '2', '2024-08-14 20:53:35', '2024-09-05 15:04:50', '2024-09-05 15:04:50'),
(66727, 37294, 1129, 8283, 0, NULL, 106, '202481413571385756.mp4', 'So, one time, I had a customer, a client, that called me and they were very upset over the phone. They told me that they were incredibly upset and they started to yell at me. And they were basically pointing the fingers at me, which, you know, the whole thing wasn\'t really my fault. It was stuff that happened because his case wasn\'t going very well. And so, I heard them and I told them, hey, I understand how you feel. I understand that this is not what you expected, but things happen and I\'m here to hear you out and to fix it. While other people will respond to it like, hey, calm down, hey, blah, blah, blah, this and that, I don\'t get myself like that. I try to hear them out and explain to them that everything will be fine. I\'m very empathetic because if they feel that way, maybe that could be me one day. You know what I mean? So yeah, I always try my best to make them feel understood and heard. And as soon as they hear me talking to them in a very good manner, they calm themselves down, you know, themselves, and they\'re like, oh, okay, yeah, yeah, and I\'m sorry for yelling at you, but I feel like this, I feel like that. And now we start talking, you know?', '2', 0, '0', '2', '2024-08-14 20:55:19', '2024-09-05 15:04:50', '2024-09-05 15:04:50'),
(66729, 37294, 1129, 8284, 1, NULL, 45, '20248141359911537.mp4', 'To be able to be in my quota or my meta in the, obviously in the workplace, for example, if I\'m supposed to close two or three clients a week and I do five, at least five, then I think that will be success. I think I will be very happy. I think that I could be seen by other employees, maybe exchange ideas, exchange strategies and grow better, grow altogether. That is success to me to always keep growing, obviously in a steady way. And yeah, that\'s success to me.', '2', 0, '0', '2', '2024-08-14 20:59:16', '2024-09-05 15:04:50', '2024-09-05 15:04:50'),
(66752, 37294, 1129, 8285, 1, NULL, 96, '202481414245678861.mp4', 'So, a great example would be one of my last, well, my last position, which I will be required to work as a case manager plus be a demand writer, so I had two roles in one. And I will be working sometimes 15 hours a day, sometimes 12, but it will always be more than eight or 10. And one of the most difficult things I encountered was when I had to do a lot of demands plus settle cases for this personal injury firm, and a lot of the time I was under pressure because of the time management. And I found myself to learn to be more organized, learn to manage my time better, and I learned to be faster and multitask even more. And that\'s what I learned from it, and I became even better. I used to write only like 30 demands a month, and it got to a point where I was writing between 60 and 70 demands a month while also settling cases for this personal injury firm. And I\'m talking about demands that have like a lot of extensive matters into it, like, you know, at least seven to 10 pages per demand. So yeah, I learned a lot from it, and, you know, I pushed myself to work harder.', '2', 0, '0', '2', '2024-08-14 21:25:10', '2024-09-05 15:04:50', '2024-09-05 15:04:50'),
(67141, 37404, 1129, 8281, 1, NULL, 121, '202481615182945785.mp4', 'What motivates me the most is just the will of being successful. I feel like my parents both put that into my head that I just needed to be successful and I just want to pay them back for all of their sacrifices that they\'ve done. We come from an immigrant family. We came here 12 years ago, we all became citizens not too long ago, like three years ago. And I just want to make my parents proud and just make them feel like all of their sacrifices were worth it. That\'s what keeps me pushing through life, that\'s what keeps me pushing through all of these other jobs that I\'ve had, that\'s what made me get my license at 18, I became a citizen and graduated high school. Just to make them proud, I feel like that\'s my biggest motivator. I also like helping people. I feel like that\'s one of my other motivations. Just the feeling you get from helping somebody is, you just feel good when you help somebody, no matter if it\'s business or in your personal life, just helping somebody out and making their day just makes you feel good. God also motivates me a lot. I\'m a firm believer in God. I feel like He\'s kept me pushing through all of the hardships in life and will keep me pushing. But yeah, that\'s one of my biggest motivators, my parents, just my will to help, and God and just being there for my family. I feel like my family is my biggest motivator, and without them, I just, I don\'t know, I wouldn\'t be as motivated, I guess, but yeah.', '2', 0, '0', '2', '2024-08-16 20:19:38', '2024-09-05 15:04:50', '2024-09-05 15:04:50'),
(67145, 37404, 1129, 8282, 1, NULL, 121, '202481615221316101.mp4', 'Well, I feel like the strategies that I use to build relationships with potential customers is just relating to them, I guess. I guess I could relate to most of the Hispanic community, Latino community, because just most of us have mostly gone through the same thing. If they see that your salesman or customer service person relates to them, they\'re going to see me as a friend and not just any other salesman that they just see like, oh, well, this guy just wants to sell me a car and he doesn\'t really care what I\'ve been through and what I need the car for. He just wants to sell me the car and just take my money. Well, that\'s the whole business, right? I feel like my deal, customers can relate to me and think of me as their friend selling them a car. And I feel like that\'s what makes and breaks a relationship, you being friends with the customer. I feel like I\'m pretty good at that. Not just Latino and Hispanic people, like all types of people. I feel like because I\'ve worked in blue collar, because I\'ve experienced a lot of different life experiences, I guess you can say that, at 18, I just feel like people would feel comfortable enough to talking to me about a car and not just looking at me like any other salesman that doesn\'t care about them. I guess that\'s how they see them. I also would like to do social media to it because we\'re progressing and I feel like social media marketing is the way to go to build relationships with potential customers.', '2', 0, '0', '2', '2024-08-16 20:24:07', '2024-09-05 15:04:50', '2024-09-05 15:04:50'),
(67149, 37404, 1129, 8283, 1, NULL, 121, '202481615274258940.mp4', 'How do I close on tough customers? I feel like working in blue-collar work made me talk to some of the most, like you can talk to a lot of different people and most of those guys are like tough. But at the end of the day, like if they\'re in your dealership, they want the car, you know? They just need a little push to get there. And I feel like the push I would give them is being their friend or making them feel like I\'m their friend. If they don\'t want to be my friend, then fine, I\'m gonna just give you facts about the car that you want to hear and that associate with your preferences, I guess that\'s what you call it. I would try to find different little things that they might like, little subtle things, and I\'m gonna sprinkle them in there. And they\'re gonna get a little bit of trust and they just want it. Honestly, they just want someone they could trust. And I feel like if it\'s a tough customer, I\'m just gonna go up to them like I\'m their neighbor or friend, just having a normal conversation. Like most people just don\'t want to deal with salesmen that just are in their faces just pushing them. Like that\'s not how people want to buy something. Even if they do, most of them will not buy it just because of the sellment. But if you\'re their friend or pretend you\'re their friend, I feel like they\'re gonna get the little push to buy the car and get the yes. Yeah, well most of these guys or most of these people that go through there are just, they\'re just normal people. Like nothing tough, just normal people wanting someone good.', '2', 0, '0', '2', '2024-08-16 20:29:34', '2024-09-05 15:04:50', '2024-09-05 15:04:50'),
(67154, 37404, 1129, 8284, 1, NULL, 121, '20248161532382713.mp4', 'Success in the workplace looks like to me, personally, just having a friendly environment. Guests, I know you\'re competing. We\'re not competing. Well, you want to get the most sales, right? But at the end of the day, it\'s just business. No bad blood. Everyone just gets along. Success, I just feel like connecting with the customers and just building connections, getting references of what I do, like just referencing me. I feel like I succeeded at my job. That\'s my job, selling cars. Well, customer service. But I feel like me getting reference and building a relationship with the client is successful. Building a relationship with my peers is also really important. And just making it a good environment for everybody. We\'re all trying to get by. We\'re all trying to get through. So let\'s just make the best of it as we can. That\'s success in my opinion. I don\'t really care about the most like, oh, I earn more than you here. Yeah, it\'s a good incentive. But my morals will always come first. I don\'t know if that\'s a good thing or a bad thing. But yeah, I just want to do good, like want to do good for what y\'all hired me. And just building relationships with clients, building relationships with my co-workers. I feel like that\'s successful enough. I couldn\'t ask for more from a job. Apart from the benefits, health insurance and stuff.', '2', 0, '0', '2', '2024-08-16 20:33:57', '2024-09-05 15:04:50', '2024-09-05 15:04:50'),
(67162, 37524, 1129, 8281, 1, NULL, 11, '202481615451474232.mp4', 'What motivates me the most is going to be my family as well as the new opportunity that is presented to me.', '2', 0, '0', '2', '2024-08-16 20:45:20', '2024-09-05 15:04:50', '2024-09-05 15:04:50'),
(67164, 37524, 1129, 8282, 1, NULL, 12, '202481615454496065.mp4', 'Strategies, I look to find a common ground as well to be able to have a communication as well as a personal connection with them.', '2', 0, '0', '2', '2024-08-16 20:45:50', '2024-09-05 15:04:50', '2024-09-05 15:04:50'),
(67166, 37524, 1129, 8283, 1, NULL, 61, '20248161547114976.mp4', 'Closing with tough customers, usually the way I go about it is I try my best to keep the same tone of voice and as well make sure they\'re being felt like they\'re being heard. In the past, I\'ve had issues as working a account representative for a finance company where sometimes customers felt like they weren\'t being heard as far as the struggles they were having financially. And I always make sure to listen to them and hear everything they were going through as well as the complaints, write down complaints and report complaints if needed depending on the situation. And then at the end of it, I will try to see what options I\'m able to give as far as assistance, maybe giving them the end of the month to be able to make the payment or try to see if we can push that payment they\'re struggling with at the end of their contract. And as far as that, try to see maybe little things like due date changes that are not working for them to be able to get that changed around for them.', '2', 0, '0', '2', '2024-08-16 20:47:40', '2024-09-05 15:04:50', '2024-09-05 15:04:50'),
(67167, 37524, 1129, 8284, 1, NULL, 46, '202481615485897141.mp4', 'Success to me in the workplace is the atmosphere as well, making sure as far as your co-workers as well are on the task, but as well seeing supervisors as well as management, making sure everything is taken care of from their point of view to be able to have everything that we need as resources to be able to complete the day and to be able to work through everything we need to and be able to not have any interruptions as well. A successful workplace to me can be fun as well, as well as making sure that we do check up on each other is the biggest thing as well.', '2', 0, '0', '2', '2024-08-16 20:49:20', '2024-09-05 15:04:50', '2024-09-05 15:04:50'),
(67168, 37524, 1129, 8285, 0, NULL, 71, '202481615524269706.mp4', 'One of the examples of a difficult situation that I experienced in my previous employer was, you know, again, working for a finance company. There was times where customers were coming and calling, and they would get very aggressive and start using profanity as well. They would start, you know, saying certain things that were very inappropriate. In those situations, what I overcame was the fact that I learned that I\'m able to de-escalate calls. I was able to get the customers to be calm and to be able to make sure they felt that they were being heard and not just ignore them and just be like, yeah, yeah, okay, I hear you, while making sure the situation was taken care of. What I learned from that as well was the fact that sometimes customers, they\'re not mad at you. They\'re mad at the fact that they do have to make certain decisions that might affect them financially and as well. They feel like that they\'re not being heard, but in reality, you know, as far as me, my personal opinion, I do feel that they are being heard, and I make sure that all situations are taken care of.', '2', 0, '0', '2', '2024-08-16 20:51:22', '2024-09-05 15:04:50', '2024-09-05 15:04:50'),
(67169, 37404, 1129, 8285, 1, NULL, 121, '202481615583049369.mp4', 'Well, like I said, I used to work in AutoZone, and then I went to work Blue Collar. So AutoZone doesn\'t really compare with a salesman position, you know? Like selling brakes and selling the whole car is like a whole other ballpark. But I would say that in my Blue Collar work, I was an oil field worker, and man, like was that a lot. I remember, let\'s just call it a piece of equipment. A piece of equipment broke, and we were two hours away from clocking out, it was like 7 p.m., and you know, the piece of equipment broke, and this guy that broke it, he just quit on the spot, he just left home. So we were two hours from getting off, and we had to stay until I believe it was like 3 or 4 a.m., and then we clocked back into work at 6 a.m. the next day. So we only had like a good three-hour break. But we got it done, like as a team, well apart from the guy that left, as a team, we got it done. We didn\'t complain, obviously we wanted to complain, but we couldn\'t. But yeah, it\'s one of the hardest situations that I\'ve been in, and that I\'ve overcame it. Just teamwork, reliability, and trust is what got us through. We didn\'t really talk the whole night, we just did it. They played their roles, and we did it. As far as what I learned from it, is you can\'t really depend on anyone but yourself most of the time, because people nowadays don\'t really want to work as much as you do.', '2', 0, '0', '2', '2024-08-16 21:00:23', '2024-09-05 15:04:50', '2024-09-05 15:04:50'),
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(67768, 37866, 873, 7998, 1, NULL, 14, '20248209352926071.mp4', NULL, '1', 0, '0', '2', '2024-08-20 14:35:46', '2024-08-28 06:32:58', '2024-08-28 06:32:58'),
(67769, 37866, 873, 7999, 1, NULL, 38, '20248209355571148.mp4', NULL, '1', 0, '0', '2', '2024-08-20 14:36:35', '2024-08-28 06:32:58', '2024-08-28 06:32:58'),
(67910, 37840, 1129, 8281, 1, NULL, 11, '20248201555259801.mp4', 'What motivates me the most is helping people resolve their issues, looking towards their happy ending.', '2', 0, '0', '2', '2024-08-20 19:05:58', '2024-09-05 15:04:51', '2024-09-05 15:04:51'),
(67912, 37840, 1129, 8282, 1, NULL, 14, '20248201563433998.mp4', 'The potential relationship between a client and me is listening to their problem and finding a way to resolve their issue.', '2', 0, '0', '2', '2024-08-20 19:06:41', '2024-09-05 15:04:51', '2024-09-05 15:04:51'),
(67913, 37840, 1129, 8283, 1, NULL, 68, '20248201584297159.mp4', 'Talking to a customer who\'s not happy with the situation they\'re going through, one always has to be compassionate no matter what. We always have to understand their point of view. We\'re going to try to always see them as always being the client and the client always needs to be helped in one sort of way. I can tell you, like, when we dealt with students, I deal with students and their parents as a financial aid counselor, we always had to be compassionate, okay? It\'s always understanding their situation and finding a way to help them in any way we can. At the time, it was, what, marriage scholarships or anything they needed for financial aid that can possibly help them finish their education. So, you know, solving everyone\'s problem, we don\'t always have the answer, but always being compassionate and understanding and trying to help them is always one of the best keys to resolve certain situations.', '2', 0, '0', '2', '2024-08-20 19:09:14', '2024-09-05 15:04:51', '2024-09-05 15:04:51'),
(67914, 37840, 1129, 8284, 1, NULL, 48, '202482015102917708.mp4', 'Success for me in the workplace could be many things for many people, but for me, I feel that helping someone else and resolving their situation and their issue is success to me. You know, one, two, or many, or all, you know, but that\'s what success for me is, especially as previous work as a customer service, working for clients and for students, because the students were our clients. Seeing them graduate those years that I was a financial aid counselor made me see my success through them and how much I accomplished in my workplace, because the smile on their face when they graduated was success for me.', '2', 0, '0', '2', '2024-08-20 19:10:53', '2024-09-05 15:04:51', '2024-09-05 15:04:51'),
(67916, 37840, 1129, 8285, 1, NULL, 40, '202482015122792083.mp4', 'The difficult time was mostly when you\'re in a position that you can\'t help certain students or they don\'t qualify for certain aid. And you\'re wanting to help them but you can\'t and there is a limit of things. And what I learned was you could do what you can to help everyone but sometimes you can\'t help everybody. So you just try your best. You try to find other ways they can try to win the situation that I was in for them to apply for scholarships and things that further can help them and assist them.', '2', 0, '0', '2', '2024-08-20 19:12:46', '2024-09-05 15:04:51', '2024-09-05 15:04:51'),
(68076, 37862, 873, 7999, 0, NULL, 121, '202482118381329768.mp4', NULL, '1', 0, '0', '2', '2024-08-21 13:07:06', '2024-08-28 06:32:58', '2024-08-28 06:32:58'),
(68077, 37862, 873, 8000, 0, NULL, 70, '20248211855214432.mp4', NULL, '1', 0, '0', '2', '2024-08-21 13:22:37', '2024-08-28 06:32:58', '2024-08-28 06:32:58'),
(68162, 37405, 1129, 8281, 0, NULL, 11, '202482111454341095.mp4', 'What motivates me the most is helping others, seeing how people recognize my hard work, because I do work hard for people.', '2', 0, '0', '2', '2024-08-21 16:45:13', '2024-09-05 15:04:50', '2024-09-05 15:04:50'),
(68164, 37405, 1129, 8282, 0, NULL, 12, '202482111473684482.mp4', 'By making them feel welcomed, being their friend, asking how they are, kind of building a relationship with them to get to know them and ask them how I can help them in any way.', '2', 0, '0', '2', '2024-08-21 16:46:54', '2024-09-05 15:04:50', '2024-09-05 15:04:50'),
(68165, 37405, 1129, 8283, 0, NULL, 11, '20248211152565643.mp4', 'Remain calm, maintain conversation control for sure, and just show them that you\'re on face. Keep the conversation going and just be firm.', '2', 0, '0', '2', '2024-08-21 16:51:31', '2024-09-05 15:04:50', '2024-09-05 15:04:50'),
(68168, 37405, 1129, 8284, 0, NULL, 18, '202482111545255921.mp4', 'Continuously growing and making a positive impact in my work. Teamwork is very important at a job. It shows the sign of the company being successful as well.', '2', 0, '0', '2', '2024-08-21 16:54:28', '2024-09-05 15:04:50', '2024-09-05 15:04:50'),
(68175, 37405, 1129, 8285, 1, NULL, 52, '20248211203088708.mp4', 'I was a coffee studio manager at a coffee shop, and I had a teenager that he was very talkative while he was working. He was my employee, and that was a problem while he was working. He would be talking while customers were there and saying inappropriate stuff. So, as a manager, I had to put him to the side and talk to him. Very professional, but to him, he got very loud and rude, taking it another way, which I remained calm and was very respectful. And I got him to calm down. And what I learned from that is that everybody reacts different. Everybody does react different, but you just have to talk to people. Just talk. Everybody has to use their words.', '2', 0, '0', '2', '2024-08-21 17:02:17', '2024-09-05 15:04:50', '2024-09-05 15:04:50'),
(68419, 37630, 1129, 8281, 0, NULL, 64, '202482120511791974.mp4', 'What motivates me the most is the opportunity to help others and create a positive impact. I find great satisfaction in knowing that a customer comes into our business and leaves happy knowing that they found a vehicle. For example, in my past experience as a sales associate for Baltazar Auto Sales, I found great satisfaction doing my job and going an extra mile for them, always knowing that and making them feel welcomed more than everything. I\'m also very motivated and love to create an atmosphere where the customer feels welcomed and most importantly, trust us to buy with us. There is a million dealerships, but you can always make that first impression to make them feel like they\'re in good hands, like that we\'re going to go an extra mile, send sure that we have everything done for them correctly.', '2', 0, '0', '2', '2024-08-22 01:49:49', '2024-09-05 15:04:50', '2024-09-05 15:04:50'),
(68425, 37630, 1129, 8282, 1, NULL, 67, '20248212142623028.mp4', 'Some of the strategies that I use to build relationships with potential customers are personalization, clear communication, and follow-up. As in, for personalization, I believe that it\'s strongly important to personalize each customer\'s experience. Each customer isn\'t going to be the same, and it\'s really important to listen to their needs and their preference to what they\'re looking for to build a better solution for them. And for clear communication, making them trust you and make sure that I update them within every step of the process and always, whether it\'s updates or answering any questions that they have, and just build that trust with you guys. And for follow-up, I believe that it\'s really important to always follow-up as after the first interaction and make sure that the customer left satisfied. And if they had any doubts, they can contact you, and this is what helps me turn potential customers into loyal customers.', '2', 0, '0', '2', '2024-08-22 02:04:51', '2024-09-05 15:04:50', '2024-09-05 15:04:50'),
(68430, 37630, 1129, 8283, 1, NULL, 94, '202482121175329195.mp4', 'A big strategy that I use to close tough customers is, again, personalization. I listen to the customer needs and preferences to try to understand what is making them hesitant or keeping them from purchasing the vehicle. I ask detail-oriented questions to understand whether they\'re looking for a fuel efficiency vehicle, safety features, or long-term reliability. In my past experience as a sales associate, I dealt with a customer who was particularly keeping back from purchasing the vehicle because of the long-term reliability and the pre-owned vehicle price. So I made sure that I explained to them our financing options and make them feel secure, knowing that we will help them within the process to get the best vehicle that fits for them, as in for long-term reliability. I made sure to show them a history of the vehicle and signed a test drive for them just so they can really experience the quality of the vehicle and feel secure that they\'re making a good, smart investment. And lastly, just to secure the whole thing, I asked them, it sounds like with the low maintenance costs of this vehicle, with the financing options, this would be a great vehicle for you. Would you still like to continue looking forward into purchasing this vehicle and owning it?', '2', 0, '0', '2', '2024-08-22 02:18:21', '2024-09-05 15:04:50', '2024-09-05 15:04:50'),
(68432, 37630, 1129, 8284, 0, NULL, 33, '202482121275050773.mp4', 'Success in the workplace to me is making a positive impact into the company and contributing to their goals. Whether it\'s increasing customer satisfaction or team efficiency. And I strongly believe in personal development. Always learning and developing new skills that are going to help me perform better at my job. And also just a 50-50 of doing that and growing professionally and maintaining that healthy work-life balance.', '2', 0, '0', '2', '2024-08-22 02:26:26', '2024-09-05 15:04:50', '2024-09-05 15:04:50'),
(68433, 37630, 1129, 8285, 1, NULL, 67, '202482121313568509.mp4', 'In my past experience as a sales associate at Marshalls, I once encountered a customer who was very upset and they were explaining to me that they had traveled a very long distance to come and find this product and that it unfortunately just wasn\'t in stock at the moment at our store. She was on the verge of leaving, but I calmly listened to her needs and I had empathy for her. I understood that a long drive could have been frustrating and that she was expecting to find the product, and I told her that I would look for a solution for her. I quickly searched nearby stores to see if any had any in stock, and I also offered the product to be shipped to her home at no cost. This made the customer really happy and she left being satisfied with the customer service that I gave her. I learned to always maintain calm and be respectful, be kind in this situation no matter the circumstance, understand their frustration, and just make them feel like you are there for them and you are able to find a solution for their problem.', '2', 0, '0', '2', '2024-08-22 02:31:54', '2024-09-05 15:04:50', '2024-09-05 15:04:50'),
(68456, 37867, 873, 7996, 1, NULL, 87, '202482218133417848.mp4', NULL, '1', 0, '0', '2', '2024-08-22 12:45:35', '2024-08-28 06:32:58', '2024-08-28 06:32:58'),
(68461, 37867, 873, 7997, 1, NULL, 26, '202482218201937046.mp4', NULL, '1', 0, '0', '2', '2024-08-22 12:51:22', '2024-08-28 06:32:58', '2024-08-28 06:32:58'),
(68473, 37867, 873, 7998, 1, NULL, 60, '20248221848209237.mp4', NULL, '1', 0, '0', '2', '2024-08-22 13:19:29', '2024-08-28 06:32:59', '2024-08-28 06:32:59'),
(68474, 37867, 873, 7999, 0, NULL, 47, '202482218554724915.mp4', NULL, '1', 0, '0', '2', '2024-08-22 13:25:12', '2024-08-28 06:32:59', '2024-08-28 06:32:59'),
(68478, 37867, 873, 8000, 1, NULL, 121, '2024822192310370.mp4', NULL, '1', 0, '0', '2', '2024-08-22 13:34:08', '2024-08-28 06:32:59', '2024-08-28 06:32:59'),
(68484, 38254, 1129, 8281, 1, NULL, 40, '2024822858240186.mp4', 'What motivates me the most is being able to, you know, get that satisfaction that you help somebody, especially in the customer service field. I will say that that\'s the most, being able to make sure that I help the customer while being in following company policy, as that\'s my motivation to, you know, grow within the company at some point or while I\'m there. So all that leads to that, just being good at what I do, achieving my goals, achieving everything that\'s thrown at me, just to be able, you know, to, it\'s like a sense of fulfillment I will say.', '2', 0, '0', '2', '2024-08-22 13:58:23', '2024-09-05 15:04:51', '2024-09-05 15:04:51'),
(68485, 38254, 1129, 8282, 1, NULL, 40, '20248228593533325.mp4', 'What strategies do you use to build relationships with potential customers? I would say, it just comes natural to me, so I don\'t know if it\'s a strategy, but I would say being polite, extremely polite, you know, making any customer, be it in sales, make them feel extremely comfortable. That way you can explain everything in detail and there won\'t be no, like, they won\'t be hesitant or thinking about it. It\'s always that, just being polite, making sure you inform them of the whole process, just making it easier on them.', '2', 0, '0', '2', '2024-08-22 13:59:57', '2024-09-05 15:04:51', '2024-09-05 15:04:51'),
(68488, 38254, 1129, 8283, 1, NULL, 74, '202482292222460.mp4', 'How do you close tough customers? Well, with tough customers, the way I\'ve done it prior is, you know, just keep them engaged as much as you can. Just, you know, kind of brush off the toughness of them. Always explaining everything in detail. I\'m talking about with just explaining from the beginning. Let me just continue. For example, let me give an example for this one. I\'ll say with the insurance, as with Tricolor, we did offer the insurance and whatnot. With them, they really didn\'t want the insurance. They didn\'t really trust our insurance. So what I would do is just break down, you know, compare what they would have. Obviously, that\'s a good option, but ours is better. Just letting them know what we offer is really what it is. And just having a lot of patience with them. A lot of patience. And at the end, if you do, you know, talk to them like humans and not like try to force it onto them, nine out of ten, they will take it. Like, it\'s just the way that you talk to people. That\'s it.', '2', 0, '0', '2', '2024-08-22 14:03:04', '2024-09-05 15:04:51', '2024-09-05 15:04:51'),
(68491, 38254, 1129, 8284, 1, NULL, 56, '2024822941747831.mp4', 'What does success look like to you in the workplace? I feel success is when you meet your goals, when you know, just feeling good about what you\'ve done, meeting your goal with us, just an example, meeting my metrics, my KPI, knowing that I was a top agent, that was, that\'s a sign of accomplishment or success for me. Knowing that, you know, you\'re being looked at as the one that, you know, to go to while they let, like, then after they let me train. So I know that that was, that felt really good, being able to, you know, show that I do want this job, I do want to be here, I\'m going to do my all, my best, you know, to give it everything, because there is always possibility of growth within a job and that comes with how you do your, do your time there, you know.', '2', 0, '0', '2', '2024-08-22 14:04:49', '2024-09-05 15:04:51', '2024-09-05 15:04:51'),
(68675, 38254, 1129, 8285, 1, NULL, 76, '202482214272939697.mp4', 'So, a difficult situation that I had prior in my position at Trifolor, since I was the face of, let\'s say, when there was a problem or a hard customer, whether it was a repossession or whatnot, I would be the one to talk to them. There was one specifically that stands out, Ms. Bennett. She got repossessed. She was an extremely, extremely tough customer for days, for a whole week until I was able to help her get her vehicle back. I will say what I learned from that situation is having a lot of patience. Patience is key. Communication, you know, finding, doing your part of informing yourself and also informing the customer. That way, there won\'t be any more confusion. You can help them out that way. Learning or seeing what you can offer as far as assistance. From there, you know, just tackle the situation as you would a friend or a family. I mean, all they want is really, all they\'re upset about usually is from miscommunication, whether it\'s from a prior agent or whomever it was, but all they need to know is, all they need is to be informed, and you have to have a lot of patience. So, that\'s what I\'ve learned as well.', '2', 0, '0', '2', '2024-08-22 19:29:33', '2024-09-05 15:04:51', '2024-09-05 15:04:51'),
(69102, 38671, 1129, 8281, 0, NULL, 20, '202482314475160336.mp4', 'And oh, she won\'t come out so I don\'t see it that way. chief You I\'m far too busy this morning being busy medulating COVID of my own disability, and not getting this off my mind that I\'m in a place where my mother, in some sense, I feel like I could go at day lab. I guess I can\'t, but I\'m trying.', '2', 0, '0', '2', '2024-08-23 19:47:14', '2024-09-05 15:04:51', '2024-09-05 15:04:51'),
(69104, 38671, 1129, 8282, 1, NULL, 71, '202482314501274486.mp4', 'So basically, one of the ways you can build a relationship with potential customers would be to understand their needs, personalize communication, provide value up front, engage in torrent multiple channels, active listening is a very imperative one. Also following up consistently and trying to ensure you get feedback from the customer is very imperative. Another one would be to showcase success stories, basically share cases where studies or testimonials from satisfied customers to demonstrate the track record of the company. And also highlight solutions and how it has benefited others in similar situations. Basically offer exceptional customer service and network and build relationships with the customer through shared interest and connections, attending industry events, webinars, or networking opportunities where potential customers might be present. I think that\'s pretty much how you can boost a relationship with potential customers. Thank you.', '2', 0, '0', '2', '2024-08-23 19:50:14', '2024-09-05 15:04:51', '2024-09-05 15:04:51'),
(69106, 38671, 1129, 8283, 1, NULL, 86, '202482314524031916.mp4', 'Yeah, one of the ways to close tough customers would be active listening, displaying empathy, also address concerns, reiterate the value, seek an agreement. I think above all, empathy is one very important one. You got to show concern, show that you feel the pain of the customer, you got to show that you feel that you don\'t dismiss their emotions, you have to be sensitive to their needs. And also, for example, in a situation where you customize an app, people did delayed delivery on their product, which I had in my previous role, and they were considering cancelling the order. So, basically, the steps I took was to listen actively, show empathy, address the concern, and then I reiterate the value of the fact that our team was working out to ensure that the order... Quickly. And then we seek an agreement, if they will be comfortable with me following up with them in a few days, to confirm with the new delivery dates, and ensure that they are satisfied with the resolution. And I make sure I also follow up with the results and to be sure that they are satisfied and get feedback from them from time to time on the product. Thank you.', '2', 0, '0', '2', '2024-08-23 19:52:43', '2024-09-05 15:04:51', '2024-09-05 15:04:51'),
(69107, 38671, 1129, 8284, 1, NULL, 64, '202482314541865761.mp4', 'Yes, success is very relative, but to me, customer satisfaction is success to me. When I solve problems, it makes me feel good, it makes me feel like a problem has been resolved. High customer satisfaction scores, positive feedback from customers, and high ratings in satisfactory surveys, effective communication, clear professional interaction, communicating clearly professionally and empathetically with customers, and active listening, demonstrating understanding by actively listening and addressing the customer\'s needs accurately, consistency and reliability, positive relationships, and continuous improvement, because I think growth and progress and learning should be continuous, and team contribution, those are signs of success to me in my workplace, but above all, customer satisfaction is success to me.', '2', 0, '0', '2', '2024-08-23 19:54:21', '2024-09-05 15:04:51', '2024-09-05 15:04:51'),
(69108, 38671, 1129, 8285, 1, NULL, 93, '20248231457985359.mp4', 'Yeah, one difficult situation would be a situation where a customer called and they were extremely upset because they received a damaged product that they needed urgently for an important event and the customer was demanding a full refund and compensation and a replacement immediately and they were threatening to leave a negative review if their demands are not met. And how I overcame this was, as usual, I listed actively, let them express themselves and show empathy while they do that and I acknowledged the issue, you know, it\'s clear that receiving a damaged product is frustrating and especially when you need it right away, I apologized for any trouble that was caused and, you know, I provided a solution, you know, I arranged for a replacement to be sent to the customer, you know, to ensure they get it in time and additionally I processed like a refund for the damage of the item, you know, offered options of additional compensation as a gesture of goodwill, you know, to offer a discount on their next purchase, you know, to make up for the inconvenience. I also followed up, I personally followed up, you know, with the customer to confirm replacement has been shipped or it\'s always on its way and I asked them to let me know if there\'s anything I can do to assist them. What I learned was the importance of empathy and also effective problem solving, value of proactive communication and building customer loyalty, that\'s what I learned from that situation. Thank you.', '2', 0, '0', '2', '2024-08-23 19:57:12', '2024-09-05 15:04:51', '2024-09-05 15:04:51'),
(69116, 37980, 1129, 8281, 0, NULL, 11, '20248231563254399.mp4', 'Hi, my name is Gaspar, what motivates me the most is my family, my work, my dogs that I have at home.', '2', 0, '0', '2', '2024-08-23 20:06:12', '2024-09-05 15:04:51', '2024-09-05 15:04:51');
INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(69119, 37980, 1129, 8282, 0, NULL, 10, '2024823158494534.mp4', 'My strategy that I use to build a relation with potential customers, listening to them, hearing what they\'re looking for, their needs.', '2', 0, '0', '2', '2024-08-23 20:07:30', '2024-09-05 15:04:51', '2024-09-05 15:04:51'),
(69120, 37980, 1129, 8283, 0, NULL, 10, '2024823159880037.mp4', 'Giving customers different varieties of things that they can look for, what they can buy, what they can purchase, or even leasing.', '2', 0, '0', '2', '2024-08-23 20:08:50', '2024-09-05 15:04:51', '2024-09-05 15:04:51'),
(69122, 37980, 1129, 8284, 1, NULL, 10, '20248231593560887.mp4', 'Success to me in a workplace would be making sure we all do the right thing, giving the customers what they\'re looking for, making sure everybody\'s happy.', '2', 0, '0', '2', '2024-08-23 20:09:38', '2024-09-05 15:04:51', '2024-09-05 15:04:51'),
(69124, 37980, 1129, 8285, 0, NULL, 12, '20248231510556880.mp4', 'Having someone buying actually the same thing, but always having a spare to give to the other customer. Always trying to do the best for the other customer as well.', '2', 0, '0', '2', '2024-08-23 20:10:11', '2024-09-05 15:04:51', '2024-09-05 15:04:51'),
(69126, 38015, 1129, 8281, 0, NULL, 27, '202482313173910341.mp4', 'I believe that what motivates me the most would be the opportunity to help others and make a positive impact through my work. In addition, I have two children, so my children are a huge source of my motivation, knowing that I\'m setting a good example for them by working hard and showing dedication to all that I do gives me a strong sense of purpose.', '2', 0, '0', '2', '2024-08-23 20:16:37', '2024-09-05 15:04:51', '2024-09-05 15:04:51'),
(69129, 38015, 1129, 8282, 0, NULL, 23, '20248231321334856.mp4', 'My strategies to build relationships would be to definitely understand the needs of the customer, ask open-ended questions, and actively listen to the customer needs and preferences. I believe trust is crucial, so I focus on being transparent and honest in all my interactions with every customer.', '2', 0, '0', '2', '2024-08-23 20:19:42', '2024-09-05 15:04:51', '2024-09-05 15:04:51'),
(69131, 38015, 1129, 8283, 1, NULL, 37, '202482313225914215.mp4', 'So I believe my first step to closing a tough customer would definitely be to understand their concerns, understand what is holding them back, is it the price, is it the timing, the features, anything like that that\'s holding them back from actually closing and that way I can tailor my approach to address those specific concerns and be able to shift their their mindset in a way that will definitely close the deal.', '2', 0, '0', '2', '2024-08-23 20:23:07', '2024-09-05 15:04:51', '2024-09-05 15:04:51'),
(69133, 38015, 1129, 8284, 0, NULL, 29, '20248231326381408.mp4', 'My success in the workplace would definitely be customer satisfaction. I believe that customer satisfaction and receiving positive feedback from customers, knowing that I\'ve made their experience a good one, is incredibly rewarding for me.', '2', 0, '0', '2', '2024-08-23 20:25:44', '2024-09-05 15:04:51', '2024-09-05 15:04:51'),
(69135, 38015, 1129, 8285, 1, NULL, 56, '202482313304117782.mp4', 'As a recruiting manager, I faced tough situations where I needed to fill a role rather quickly, and the hiring manager had very high standards. And the talent pool was very limited at the moment, and it was very challenging to find someone that was a great fit. So what I did was I expanded my search strategies using social media and networking, and working closely with the hiring manager to find out what was the non-negotiable criteria versus things that could be more flexible. And this approach really led me to find a really qualified candidate who was a great fit. And so I feel like I learned the value of adaptability and creative problem solving in recruitment, and that is basically what I learned from that.', '2', 0, '0', '2', '2024-08-23 20:30:53', '2024-09-05 15:04:51', '2024-09-05 15:04:51'),
(69550, 38808, 873, 7996, 1, NULL, 10, '202482611462224538.mp4', 'Video processing, video processing, video processing, video processing. The 10 seconds has stopped already there. The one down there has stopped.', '2', 0, '0', '2', '2024-08-26 06:16:42', '2024-08-28 06:32:59', '2024-08-28 06:32:59'),
(69551, 38808, 873, 7997, 1, NULL, 23, '20248261231285109.mp4', 'Yes. Now what they may feel if is scared. Have been.', '2', 0, '0', '2', '2024-08-26 06:33:35', '2024-08-28 06:32:59', '2024-08-28 06:32:59'),
(69552, 38808, 873, 7998, 1, NULL, 35, '20248261221633719.mp4', 'I know dude, I have a prime. I have a prime. I have a prime. Can I record this? Can I record this? You talk, I will record.', '2', 0, '0', '2', '2024-08-26 06:52:33', '2024-08-28 06:32:59', '2024-08-28 06:32:59'),
(69553, 38808, 873, 7999, 0, NULL, 27, '20248261361689673.mp4', NULL, '1', 0, '0', '2', '2024-08-26 07:35:55', '2024-08-28 06:32:59', '2024-08-28 06:32:59'),
(69554, 38808, 873, 8000, 1, NULL, 10, '202482613121816397.mp4', NULL, '1', 0, '0', '2', '2024-08-26 07:43:12', '2024-08-28 06:32:59', '2024-08-28 06:32:59'),
(69560, 38811, 873, 7996, 1, NULL, 26, '20248261685190068.mp4', NULL, '1', 0, '0', '2', '2024-08-26 10:38:58', '2024-08-28 06:32:59', '2024-08-28 06:32:59'),
(69561, 38811, 873, 7997, 1, NULL, 27, '202482616163236355.mp4', NULL, '1', 0, '0', '2', '2024-08-26 10:47:01', '2024-08-28 06:32:59', '2024-08-28 06:32:59'),
(69562, 38811, 873, 7998, 1, NULL, 18, '20248261853424643.mp4', NULL, '1', 0, '0', '2', '2024-08-26 13:23:45', '2024-08-28 06:32:59', '2024-08-28 06:32:59'),
(69563, 38811, 873, 7999, 1, NULL, 37, '202482618543151084.mp4', NULL, '1', 0, '0', '2', '2024-08-26 13:24:35', '2024-08-28 06:32:59', '2024-08-28 06:32:59'),
(69564, 38811, 873, 8000, 1, NULL, 11, '202482618545325801.mp4', NULL, '1', 0, '0', '2', '2024-08-26 13:24:56', '2024-08-28 06:32:59', '2024-08-28 06:32:59'),
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(70273, 38783, 1129, 8281, 0, NULL, 44, '2024828020542415.mp4', 'What motivates me the most is the opportunity to help others, find great satisfaction in resolving issues and making sure customers have a positive experience when dealing with my service. Knowing that I can turn a potentially frustrating situation of a customer into a positive one, that\'s what really brings me joy. I think about when I call the customer service of any company, what I look for is for them to be empathetic with me and help me out, resolve that issue. That\'s what really motivates me.', '2', 0, '0', '2', '2024-08-27 22:18:42', '2024-09-05 15:04:52', '2024-09-05 15:04:52'),
(70279, 38783, 1129, 8282, 0, NULL, 69, '20248280273199035.mp4', 'Well, first, what I do is I try to practice active listening, just listen to everything they say, potentially making notes. I personally make notes when I deal with a customer just on the important bullet points of what they\'re concerned about, what they want to improve, or what they want to fix. After that, I try to be empathetic with them, and I just let them know how I see it from my perspective, how I sometimes I\'m a customer too, and I just give them out options. I give them out options of solutions. I give them out options so that they can improve their situation, and after that, I give them a solution that they choose or that they prefer, and those are the steps that I try to follow whenever dealing with a customer, and at the end, I just make sure that they\'re happy with my service, that they\'re satisfied before ending the call or before I stop talking to them so that I know that I\'m living that conversation and that relationship in a good point.', '2', 0, '0', '2', '2024-08-27 22:24:48', '2024-09-05 15:04:52', '2024-09-05 15:04:52'),
(70284, 38783, 1129, 8283, 0, NULL, 74, '2024828035398213.mp4', 'Well, I\'ve learned to be patient for so long in the past when it comes to like dealing with tough customers because I know how frustrating sometimes things can be because I\'m a customer too. Well, first what I try to do is I try to listen to them and I understand the customer\'s concerns. I do that and then I try to be empathetic and if it is actually a mistake from our end, even if it isn\'t a mistake from our end, I acknowledge everything just so that I can bring something negative to something positive. I acknowledge everything and I just walk them through like steps as to how I can, I\'m going to do as much as possible to resolve whatever they\'re concerned about and I just provide solutions. I provide several options of solutions and I let them know again how like from our end, I apologize if I have to and just offer options. And follow up and just seeing and noticing from their behavior, their, you know, their body language or however they\'re speaking, how that energy changed from negative to positive so I know that I did my job correctly and to know that they\'re satisfied.', '2', 0, '0', '2', '2024-08-27 22:32:49', '2024-09-05 15:04:52', '2024-09-05 15:04:52'),
(70288, 38783, 1129, 8284, 1, NULL, 62, '20248280391049122.mp4', 'Success to me in the workplace, that to me looks like having progress, like knowing that every day there\'s something getting better, there\'s something that I\'m improving on, knowing that there\'s balance at my workplace, knowing that I have that life and work balance because I feel like that\'s how it really works because if I don\'t have balance outside of my work life, then I won\'t be able to perform the right way and just like noticing everything that\'s around me, everything that\'s happening, just so I know more about what\'s happening literally so that I can perform better and just communicating with whoever I\'m working with or whoever I\'m working for and just asking questions and being aware of everything, being patient, being collaborative and yeah.', '2', 0, '0', '2', '2024-08-27 22:39:41', '2024-09-05 15:04:52', '2024-09-05 15:04:52'),
(70296, 38783, 1129, 8285, 1, NULL, 114, '2024828045940503.mp4', 'An example of a difficult situation of mine would be the time when a very loyal customer to the company that I used to work with, he was a customer for us for about, I don\'t know, five years, considering the fact that the company was pretty much new, this delivery that was supposed to be delivered to him was delayed by several weeks, and he also like pays expedited shipping, but it was delayed, and he needed it for his business, and he called, I answered, and he was really frustrated, yelling, screaming, insulting me, because he had already called about a week ago, and someone had communicated to him that it would be resolved, that it was going to be shipped and delivered to him like two days from that call, and it was just never shipped. So what I did was, I stood quiet the whole time, I listened to him, and I told him that I would look into it, I did look into it, and nothing was done for him, so whoever picked up the call told him that, but they never actually took any action for it, so I had to explain that to him, not literally saying that to him, but explaining that there was some delivery issues with it, and after that I acknowledged everything, I apologized, and I was in a very monotone tone like I\'m talking right now, I just explained to him how I apologized for it, and after a very long conversation, he ended up calming down, and that ended up being delivered to him.', '2', 0, '0', '2', '2024-08-27 22:46:14', '2024-09-05 15:04:52', '2024-09-05 15:04:52'),
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(70376, 39338, 873, 8636, 1, NULL, 49, '202482816595225275_reencoded.mp4', NULL, '1', 0, '0', '2', '2024-08-28 11:30:05', '2024-08-28 12:58:13', NULL),
(70501, 38802, 1129, 8281, 1, NULL, 34, '202482812113477080.mp4', 'Hello, my name is Mark Aldridge. Question, what motivates you the most? What motivates me the most is my family. I do whatever I can. I be whatever I can to make them happy and to succeed in life. I get a lot of pleasure with other people succeeding and especially helping out people. That\'s my biggest motivation is if I can help someone a day, then I did my job.', '2', 0, '0', '2', '2024-08-28 17:11:52', '2024-09-05 15:04:52', '2024-09-05 15:04:52'),
(70503, 38802, 1129, 8282, 1, NULL, 31, '202482812124155393.mp4', 'What strategies do you use to build relationships with potential customers? I pretty much talk to them as a friend first. See if I have anything in common, some common ground. The number one thing for me is communication. If you can communicate well with any customer, anybody in general, you\'ll eventually get where you need to get. I\'m a people person, so it\'s not a very hard thing for me to get to know someone, even if they\'re a complete stranger.', '2', 0, '0', '2', '2024-08-28 17:12:56', '2024-09-05 15:04:52', '2024-09-05 15:04:52'),
(70505, 38802, 1129, 8283, 1, NULL, 65, '202482812142446306.mp4', 'How do you close tough customers? Walk me through some examples. I\'m a very optimistic person, so I try to get the best of people. The biggest thing I do to close with tough customers, like I said, get some common ground. Then after you get the common ground, you negotiate. After you negotiate, you make sure the customer is comfortable. Once the customer is comfortable, then that\'s when you offer what you\'re trying to sell or what you\'re trying to give to the customer. There\'s been a lot of times where I worked in the past where I have to negotiate and get some common ground through Nissan Motor Acceptance Corporation when I used to work there. All day was negotiating and trying to get some common ground that way. Customer and the employee at the end of the day are happy and they both get what they want. Usually tough customers sometimes need another voice. I\'m open to be the second voice to close out the customer.', '2', 0, '0', '2', '2024-08-28 17:15:03', '2024-09-05 15:04:52', '2024-09-05 15:04:52'),
(70506, 38802, 1129, 8284, 0, NULL, 45, '20248281217659094.mp4', 'What does success look like you in one place? Success to me is how you present yourself, being on time to work, performing your duties to the fullest, giving it 100%, also finishing all your tasks, what\'s in hand. Success can go a long way from just being a co-worker, an employee, a husband, a son, you want to represent yourself the best you can. I\'m a very competitive person, so I strive to be number one, and if I\'m not number one, I\'ll just continue to work harder. But to me, success is how you present yourself and how you carry yourself.', '2', 0, '0', '2', '2024-08-28 17:16:15', '2024-09-05 15:04:52', '2024-09-05 15:04:52'),
(70507, 38802, 1129, 8285, 1, NULL, 66, '202482812192468766.mp4', 'An example of a difficult situation in a prior position was when I barely started working for an E-Somewhat Acceptance Corporation. I had just graduated with a degree in kinesiology and needed a job so I went to the call center. It was difficult for me at first. What I did was take my time, review all my notes, even on my lunch time I would actually do a lot of side-by-sides to learn what I\'m doing. I\'m a very fast learner so the whole thing of a difficult situation for me, it\'s only difficult if you put yourself in it as a difficult situation. Mostly, almost every situation you could overcome and get what you need as long as you just go ahead and take your time, repetitive, and also ask questions. Ask questions if you need any help. That\'s how I learned. Trial and error a lot, but I eventually got it and I\'m a fast learner so I look forward to working.', '2', 0, '0', '2', '2024-08-28 17:20:03', '2024-09-05 15:04:52', '2024-09-05 15:04:52'),
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(70831, 39553, 873, 8636, 1, NULL, 83, '202482913301097861_reencoded_reencoded_reencoded.mp4', NULL, '1', 0, '0', '2', '2024-08-29 08:00:24', '2024-08-29 12:30:40', NULL),
(71132, 39735, 1129, 8281, 1, NULL, 48, '2024829191818916.mp4', 'I feel like what motivates me the most is my goals. I have goals set for myself. Almost every day I set goals for myself because I find that if I set goals, then I\'m more adhere to complete them and do them. So I find that me telling myself that, okay, like, let\'s try this, let\'s do something different. And I end up doing it motivates me to be like, okay, since I can do this, like, okay, let me try this. Let me try that. Let me do this. This is my skill set. This is what I\'m good at. Okay, let me move to this. Let me move to that. So I feel like doing that helps me and motivates me to do better and do more different things and broaden myself to do better and move better in how I do stuff.', '2', 0, '0', '2', '2024-08-30 00:18:28', '2024-09-05 15:04:52', '2024-09-05 15:04:52'),
(71133, 39735, 1129, 8282, 1, NULL, 80, '20248291920713891.mp4', 'I feel as though the main strategies, the strategy, sorry, the main strategies that I use to build relationships with any potential customer is to be able to allow trust and to allow them to know that I hear you and I\'m listening to you. I feel like a lot of people might not understand how important and how detrimental that can be if you don\'t have trust and established first in that foundation. Customers would like for you to be able to listen, to be able to actively listen to understand what they\'re saying and not just hear what they\'re saying. I think that if you, the more you do that and the more you see how, okay, like maybe I should say it this way or maybe I should maybe listen more to when they say this or that can help them understand that. Okay. Like I like this. I feel comfortable with this now. Okay. Let me express this. I feel like that\'s very helpful. I feel like the main thing and the most helpful thing is to make sure that you establish trust and you establish that communication effectively and almost immediately when interacting with the customer.', '2', 0, '0', '2', '2024-08-30 00:20:23', '2024-09-05 15:04:52', '2024-09-05 15:04:52'),
(71134, 39735, 1129, 8283, 1, NULL, 116, '202482919225384223.mp4', 'This is a good one. I feel like I close tough customers by being able to reassure and being able to allow myself to understand first and foremost and to be reassuring mainly to them like okay like I understand and all this you know like I\'m trying to find the words to put it like I feel like if I had a tough customer and obviously that affects you through the process and you feeling not as confident and you feeling like okay like this is very stressful I don\'t know how to do this and all this and then like I like those motions go through your head too as you\'re talking and interacting with the customer so I feel like closing off you should end it off with being like this was a learning experience and this is something that I\'m going to not detriment me but yet build off of and then so I would close it off by being like thank you for this experience and then like reassuring them that you know you had a good experience it\'s okay you\'re reassuring yourself to as well as reassuring the customer that hey like you know it was a process but hey here it is we did it it\'s over there\'s that I don\'t think that as hard as it is like to deal with tough customers because we\'re gonna have those regardless I think it\'s also good to sit there and be like you know what I\'m glad I had this so that therefore I learned from it and I grow from it and then next I know how to deal with it later on because I\'ve definitely been through those moments where I\'ve had tough customers so I think that doing that is definitely helpful', '2', 0, '0', '2', '2024-08-30 00:23:15', '2024-09-05 15:04:52', '2024-09-05 15:04:52'),
(71135, 39735, 1129, 8284, 1, NULL, 103, '202482919251233843.mp4', 'I feel like success for me in a workplace looks as though as like every day I can accomplish something. I want to feel like every day I can walk in and tell myself hey I\'m gonna do this today like I\'m gonna do something different today than I might have not did yesterday like maybe something was tough on me yesterday that I was like you know what I can do better today I feel like doing those things and then walking into work accomplishing what I said I was gonna do when I walked in makes me feel like I succeeded in something maybe it was a goal like I said early maybe it was something I set for myself and I said and I was like you know what I\'m gonna do this that\'s what I feel like is success to me being able to tackle any obstacles you may have anything that\'s hard for you in that time whatever it is I think that me doing that and telling myself you know what let me do it this way let me figure out what can I do with this and that and that and then figuring that out will in turn make me more successful maybe with future customers maybe with my employees that I\'m working around anything in that nature doing that is going to help me be more successful as I go in day in and day out knowing that okay this is what I need to work on this is what I want to tackle this is my goal this is what I want to reach for the month whatever doing that within my workplace and taking that on will enable me to be successful and be the best person I can be while working', '2', 0, '0', '2', '2024-08-30 00:25:32', '2024-09-05 15:04:52', '2024-09-05 15:04:52'),
(71136, 39735, 1129, 8285, 1, NULL, 121, '202482919274835806.mp4', 'I feel like I would have to say, being though I have a whole lot of experience being in food service and working around a whole lot of customers at one time, and also with having a whole lot of employees on shift at one time, I think that it can get very, very, very hectic and very all over the place and very unorganized, which is bound to happen at any food restaurant. I think that one of the most difficult things in that is whenever we have huge amounts of rushes and huge amount of orders going here, going there, going everywhere, I think that me being that I\'ve been a manager at every food restaurant that I\'ve worked at currently, and being a manager, I\'ve learned that you have to know how to properly informally communicate. And I feel like it\'s difficult when everybody\'s mind is like, oh my God, I got to do this. Oh my God, I have to do this. Oh my God, I have to do that. And the line is out the window and everybody, I mean, out the door and everybody\'s freaking out and it\'s everywhere. And it\'s like, so unorganized, people are waiting on this, people weren\'t on that, that it\'s a very, very difficult. It\'s very hard. It\'s very stressful. It\'s like, you have to like have a foundation and you have to have everybody on the same page. So I feel like that was very difficult. And it made me understand that, oh, like, let\'s do this the next time. Let\'s communicate effectively. Communication will get you so far, I find in every single workplace, because if you don\'t have proper communication, if nobody knows what to do, where to go, what to say, how to do, how to act, anything like that, it can get overwhelming and frustrating. So I think I learned that like, you have to be on the same page and you have to have a stable foundation.', '2', 0, '0', '2', '2024-08-30 00:28:11', '2024-09-05 15:04:52', '2024-09-05 15:04:52'),
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(71363, 39908, 1216, 8948, 0, NULL, 5, '202483016522730216_convert.mp4', NULL, '1', 0, '0', '2', '2024-08-30 20:52:28', '2024-08-30 20:55:05', NULL),
(71847, 40324, 1047, 8874, 0, NULL, 121, '20249313522244906.mp4', 'Hi there, I believe that this job description is perfectly matched with my experience and the professional aspiration and to opportunity work with close the clients and to manage their accounts and have them whatever they need is my passion and I feel like there is a grow opportunity in this company both personally and the company and I was I was seeing that this company really investing a lot and in this business and that\'s the reason that I apply and also I see that I have I will have continued learning and helping other people this role be part of I\'m so excited to be part of the company and the values I believe that this company values employee and also the clients same distance same equity and also the company\'s providing tools that helping employees for development and success all of these reason I research about the company and I feel like it\'s gonna be great match with my experience and the company needed so I believe that I can help the company grow and I can learn from the people who work for a long time with this company and helping them to anything they may need to know or helping them to being better team together so this all the reasons I believe that it\'s great opportunity for me and also for the company to be together', '2', 0, '0', '2', '2024-09-03 16:50:11', '2024-10-01 13:37:32', '2024-10-01 13:37:32'),
(71848, 40324, 1047, 8875, 1, NULL, 121, '20249313555680339.mp4', 'Currently, I\'m working for a major food group, which is a really big company all over the world, mostly based on New York, but we have many restaurants all over the world. So my main job is working with the VIPs, which are regular guests. They are paying yearly fee, and we give them opportunity to come whenever they want, and we provide them great service. My main goal is making sure that they are having a great time, they are happy with us. My goal is always the customer satisfaction. In my current role, I believe that I\'m doing it really well, because I\'m checking the feedbacks and I\'m also talking with my managers and the boss, and we are always discussing how we can improve our service. I\'m also involving sales with mostly VIPs and their referrals. We do catering sales, and we also do restaurant closing sales, and my goal is improving every month more, and I\'m working on it. So basically, my current goal is making better every time, every day, and I\'m really learning and improving every day more, and this is the thing that I have to make sure that the clients are having a great time, and they are referring other people, and I\'m managing their accounts. I\'m making sure that when they arrive at the restaurant, the people who work for the restaurant, they already know what\'s their preference for water, for wine, is there an allergy, anything like that. So I\'m making sure that they\'re having a great time. This is my goal.', '2', 0, '0', '2', '2024-09-03 16:56:13', '2024-10-01 13:37:32', '2024-10-01 13:37:32'),
(71853, 40324, 1047, 8876, 0, NULL, 84, '2024931473541363.mp4', 'Yes, my goals are always learning, improving myself and helping other people, like mentoring other people. And I feel this way, I\'m learning, I\'m improving and I\'m doing something good for environment. So in this case, I also like challenges and all of this with that in the moment that I\'m looking for new adventure with this Southern States Insurance Company, it\'s going to help me to grow learning and teaching other people, learn from them, improve yourself, like grow opportunity, all of this.', '2', 0, '0', '2', '2024-09-03 16:59:42', '2024-10-01 13:37:32', '2024-10-01 13:37:32'),
(71860, 40324, 1047, 8877, 0, NULL, 121, '20249314165160416.mp4', 'Yes, this is so normal. It\'s happening with the big teams. The reason was usually is that they are having the same goals and everybody wants to be success and it\'s normal to have different ideas. I think different ideas bring the success together. So I want to explain what happened. We had a different approach to projects, the task and deadlines with one of my co-workers, which caused some miscommunication and tension. I approached the team member privately to discuss our differences. I made sure to listen to their perspective and explain my own perspective and my own concern and perspective also. It was an open and respectful communication. We found a common ground and after that, we decided to have some regular check-in during the projects to make sure that we are on the same page. I think this is helping the people understand each other, giving some different ideas and making sure that we are on the same page and we understand each other as a teammate. So it was my first perspective. Instead of making it a big problem in front of everybody, I just talked to him privately and I explained my own concern and I listened to his own concern. We understood that actually we are on the same page, but there was some miscommunication going on. Next time, not to have the same problem, we start checking each other as much as possible.', '2', 0, '0', '2', '2024-09-03 17:10:20', '2024-10-01 13:37:32', '2024-10-01 13:37:32'),
(71871, 40324, 1047, 8878, 0, NULL, 108, '2024931430159920.mp4', 'Yes, I have over six years of experience in sales and client management, I\'m really good at customer certification and also client management and I listen to their feedbacks, I always listen to their concerns and I solve their problems. In addition to my experience, I\'m a detail or detail and organizational skills, so I can able to work closely with the clients and multiple their accounts. All my experience, I always work with the clients basically and I can be closely adapt any new tools and any challenges, any system tools and other than that, I\'m a comp person, problem solver and a team player, so I work for team, my personal things comes after team, so this is the one of the thing that\'s really important. If you work for the team and team also work for you, both like the professional success and the company success comes together, that\'s what I believe and yeah, if I get hired, I\'m gonna start from the first day, learn all the important tools and start working closely with the team and after that, I understand customer needs and I work for clients, that\'s the thing.', '2', 0, '0', '2', '2024-09-03 17:28:04', '2024-10-01 13:37:32', '2024-10-01 13:37:32'),
(72081, 39980, 1047, 8874, 1, NULL, 48, '20249318185213542.mp4', 'Hi, I was attracted to the Commercial Lines Account Manager position with Southern States Insurance because I do have extensive knowledge and experience with Commercial Lines coverage. And I just want to use that knowledge and expertise to better help a company out and also really just to best help customers with their questions, any adjustments that they need to make to their policy, really just want to make their lives easier and also make the process smooth and seamless because working with insurance companies sometimes is a bit of a challenge. And one of my greatest joys in my professional career is just helping customers to best understand their coverage in a way that makes them feel acknowledged and intelligent.', '2', 0, '0', '2', '2024-09-03 23:19:25', '2024-10-01 13:37:32', '2024-10-01 13:37:32'),
(72083, 39980, 1047, 8875, 1, NULL, 78, '2024931822975333.mp4', 'At my previous company, a lot of our goals were kind of metrics used to determine how fast you can respond to a phone call, how accurate you were with those calls, and also the customer experience that they had after discussing their questions or concerns with the agent on the phone. I always manage to meet or exceed all of my given metrics year over year with Church Mutual Insurance Company, and I expect to do so as well with State Farm if I continue on with them. I\'ve always been one of the top-rated reviews employees with Church Mutual Insurance Company, and never really had any bad reviews from our customers except for circumstances that may have been a bit outside of my control just because of concerns over the policy or just bad experiences that the customer had with the coverage prior to speaking with me. But I was always ahead of time, always had my work done in advance, and was always willing and able to help out my colleagues who also needed a little bit of assistance to get caught up with their work or in divisions or areas where they may have been short-staffed for that week. So, I was always able to step in and help with very minimal fuss.', '2', 0, '0', '2', '2024-09-03 23:23:00', '2024-10-01 13:37:32', '2024-10-01 13:37:32'),
(72085, 39980, 1047, 8876, 1, NULL, 81, '20249318245079337.mp4', 'My goals for professional development really revolve around staying within the property and casualty realm. I do have a license in accident and health and also life as well, but really property and casualty is where my interests lie. And just having worked with Church Mutual for as long as I have, realizing that while commercial insurance I do have a pretty firm grasp of it, there are a lot of other areas within the commercial insurance realm other than religious non-profit. And I really want to learn those realms so that I can apply my knowledge and just be overall a better rounded person. I also have another personal goal of mine is to eventually someday down the road, maybe the next four to five years, move into an underwriting type position. And I feel like being in an account manager or a customer service type role really gives you the best experience at understanding customer concerns and needs, as well as also seeing how the insurance policies that you work with, how they relate to the customers, how they provide coverage and maybe areas that could use some adjusting. And also just gives you a great experience as to knowing where our customers are coming from, just so you\'ve got that better rounded experience.', '2', 0, '0', '2', '2024-09-03 23:25:46', '2024-10-01 13:37:32', '2024-10-01 13:37:32'),
(72086, 39980, 1047, 8877, 1, NULL, 68, '20249318284478048.mp4', 'Like most employees, I think every once in a while you are going to run into a situation where you may have some friction with a coworker just in regards to, you know, how they might perceive the situation versus how you perceive it, you know, differences in opinion on how to resolve the situations. And in particular, I know I did have an issue, this was a while back, but I did have an issue with a field representative, just kind of having a difference of opinion on how to address a customer\'s concern. And you know, my nature is pretty laid back, I\'m usually able to look at a situation from both ends, you know, kind of find that situation, that solution that might be best fit. And in this situation, I did see some of the viewpoints that the agent in the field had, and felt like there was a way that we could both work this out in a way that would really help the customer the best. And in the end, I think we both, you know, agreed that, you know, we both had good points, but there were some things that we needed to adjust with our thinking and just made for a better experience for the customer.', '2', 0, '0', '2', '2024-09-03 23:29:30', '2024-10-01 13:37:32', '2024-10-01 13:37:32'),
(72087, 39980, 1047, 8878, 1, NULL, 62, '20249318382811749.mp4', 'I believe what separates me from the other candidates would be my deep, extensive knowledge of the insurance industry. I\'ve definitely been in the commercial lines business for the last 11 years, and even further just working with travel guard charters on travel insurance policies as well. I always have a knack for working with customers, getting to the bottom of situations, even complex situations and making them quick and painless for the customer to re-resolve. I\'m always interested in learning more about the industry. I\'ve got a CISR designation and I\'m currently working on my Associate in Underwriting degree as well. Just knowing that this is an industry that\'s very tough and also very changeable, and knowing that you have to constantly be learning new things to make yourself valuable and also relevant in this industry. Very much open to working with anyone and just making the experience better for all involved.', '2', 0, '0', '2', '2024-09-03 23:39:09', '2024-10-01 13:37:32', '2024-10-01 13:37:32'),
(72208, 40230, 1047, 8869, 1, NULL, 19, '2024947224121678_convert.mp4', 'Hi, after 30 years in the business and the last 15 focusing on commercial, I\'m looking for a position where my primary goal is commercial insurance. I love working with business owners, so I love what your company has to offer.', '2', 0, '0', '2', '2024-09-04 14:22:49', '2024-10-01 13:37:16', '2024-10-01 13:37:16'),
(72209, 40230, 1047, 8870, 1, NULL, 43, '2024947235636686_convert.mp4', 'I have always exceeded my goals. I have a 20,000 minimum premium goal each month and I always exceeded. Last month was close to 280 for the year. So I\'m very goal-oriented. I come from a background of team sports and so competitive, very competitive and like to make goals. I like to make goals and I like to not only reach my goals but exceed them.', '2', 0, '0', '2', '2024-09-04 14:24:12', '2024-10-01 13:37:16', '2024-10-01 13:37:16'),
(72212, 40230, 1047, 8871, 1, NULL, 59, '2024947254129131_convert.mp4', 'Well, I\'ve been wanting to have more of a professional development in the commercial with commercial products and focusing mainly on those products. That\'s been a goal of mine. So this position would allow me to work towards that. My professional development with being more of a good referral source. My goal is to build up a referral source and a healthy pipeline of business owners. And the more I have of that, the more I\'ll be developing my professional skills, my professional development. I want to be more on the commercial side than personal, auto, and home. I want to do more of the business. So that\'s been my goal, is to develop more with business.', '2', 0, '0', '2', '2024-09-04 14:26:07', '2024-10-01 13:37:16', '2024-10-01 13:37:16'),
(72213, 40230, 1047, 8872, 1, NULL, 50, '2024947272058168_convert.mp4', 'Yeah, after being in the business for 30 years, I come from the office environment, right? We didn\'t always do the remote. So I\'ve had many co-workers that I\'ve had to get along with and what I do is I found that listening to your co-worker, a difficult co-worker, it\'s just like a difficult customer. It\'s basically listening to them and finding something that is relatable. That\'s what I found is easiest when you have a difficult person with any situation is let them talk, find something that you can relate to and everything tends to fall into place after that.', '2', 0, '0', '2', '2024-09-04 14:27:39', '2024-10-01 13:37:16', '2024-10-01 13:37:16'),
(72217, 40230, 1047, 8873, 1, NULL, 85, '2024947301837000_convert.mp4', 'I believe this is the last question. And I do want to say that I got busy at work yesterday and couldn\'t get away, and I\'m rushing to get this done because I\'m very interested in your company and I needed to get this out of the way. So I didn\'t have much time to put thoughts into it. But I am so much different than my candidates because not only my years of experience, but I have a passion towards the industry, towards insurance. I\'ve always loved it and I love helping people with their insurance needs and especially business owners. They get busy and they don\'t know what it is, they trust you to tell them what it is. And so I like to build that trust and a loyal customer. So I think mainly it\'s my passion and I\'m great at follow-up. I\'m great at all the things it takes to be a successful agent. And so I put the work in regardless of, I don\'t watch the clock. So if it takes me longer than the hours I\'m paid for to get something done, that\'s okay. I make sure I get it done. So I love the industry. I think that\'s what makes me stand out is my passion towards it. Thank you for this opportunity.', '2', 0, '0', '2', '2024-09-04 14:30:49', '2024-10-01 13:37:16', '2024-10-01 13:37:16'),
(72470, 35742, 1047, 7534, 1, NULL, 127, '20249416575543755_convert.mp4', 'So, sorry, just looking over this question one more time. So the favorite, my favorite boss was actually the agent that I worked with at East Coast Insurance. Her name was Pam. She was amazing. She took me under her wing right as I started with the agency in 2015. That\'s when I started learning commercial lines insurance and she had been doing this for a long time. She taught me everything, you know, everything that I didn\'t learn in the books to pass the test. She taught me how to be an account manager, which also taught me how to be an agent. You know, when I started working with her, you know, we did the normal account manager agent role and then she started teaching me how to remarket the renewals and then also market new business. Because of her, I\'ve learned how to read very extensive contracts. She was amazing and I\'m so appreciative of her. Her managerial style was awesome because she was very stern in what she had to say and how she felt. If there was an issue that, you know, where I had not handled something the right way, she told me what her style was stern, but loving, you know, she would let me know what I did wrong and that, you know, it was okay because things happen like that and, you know, and how we can fix it. And then, I\'m so sorry. I\'m looking through this again. Let\'s see.', '2', 0, '0', '2', '2024-09-04 20:58:15', '2024-10-01 13:38:06', '2024-10-01 13:38:06'),
(72480, 40448, 1047, 8869, 1, NULL, 15, '2024941734834273_convert.mp4', 'What attracted me to apply for this position is the commercial lines. I do have experience writing for a commercial and would like to be able to pursue that more.', '2', 0, '0', '2', '2024-09-04 21:03:50', '2024-10-01 13:37:16', '2024-10-01 13:37:16'),
(72481, 40448, 1047, 8870, 1, NULL, 15, '2024941742279894_convert.mp4', 'In my last position, the goal was to write at least $20,000 in premium, and normally I always succeeded that amount.', '2', 0, '0', '2', '2024-09-04 21:04:24', '2024-10-01 13:37:16', '2024-10-01 13:37:16'),
(72482, 40448, 1047, 8871, 1, NULL, 18, '2024941745932630_convert.mp4', 'My goal is to get a position in underwriting, but I am also interested in commercial lines because I know that there is a lot of things that you\'re able to do in commercial lines.', '2', 0, '0', '2', '2024-09-04 21:05:02', '2024-10-01 13:37:16', '2024-10-01 13:37:16'),
(72483, 40448, 1047, 8872, 1, NULL, 16, '2024941752929160_convert.mp4', 'I have not had any issues with any type of co-workers or team members. Normally, I work in a professional environment, so I can\'t say that I have had some type of issue like that.', '2', 0, '0', '2', '2024-09-04 21:05:31', '2024-10-01 13:37:16', '2024-10-01 13:37:16'),
(72484, 40448, 1047, 8873, 1, NULL, 12, '202494176019770_convert.mp4', 'What separates me from other candidates is my experience in the commercial lines, especially in sales and customer service too as well.', '2', 0, '0', '2', '2024-09-04 21:06:02', '2024-10-01 13:37:16', '2024-10-01 13:37:16'),
(72652, 40068, 1047, 8874, 1, NULL, 21, '20249512154238615_convert.mp4', 'What attracted me most about this position is it sounds a lot like what I\'m doing now, but with a little bit of added duties, like working directly with underwriters. So it seems like I will be able to do what I\'m doing now, but build on top of that.', '2', 0, '0', '2', '2024-09-05 16:15:44', '2024-10-01 13:37:32', '2024-10-01 13:37:32'),
(72655, 40068, 1047, 8875, 1, NULL, 40, '2024951216458328_convert.mp4', 'The goals that I would give in at my current job are making sure that our clients are happy, that we stay on top of our submissions so that we don\'t get AORs, and we do obviously work on deadlines because we have to make sure that insureds, proper insureds policies are bound by the effective date so there\'s no lapse in coverage. So working on deadlines and making sure we hit those, which we have several deadlines out from effective dates that we have to hit or we\'ll get in trouble.', '2', 0, '0', '2', '2024-09-05 16:16:47', '2024-10-01 13:37:32', '2024-10-01 13:37:32'),
(72656, 40068, 1047, 8876, 1, NULL, 47, '20249512175590174_convert.mp4', 'I would like to be a producer one day. I would like to sell insurance and make connections with higher-end clients. So I believe that furthering my knowledge of insurance and furthering my knowledge as an account manager will help prepare me for the ins and outs of sales so that when I get to that point and I can produce and I can write new business I\'ll know exactly what a customer service rep or an account manager will do to hopefully make my insurance feel more inclined to write with me because it\'s not just about what I can produce it\'s about how well my account managers can manage their accounts.', '2', 0, '0', '2', '2024-09-05 16:17:58', '2024-10-01 13:37:32', '2024-10-01 13:37:32');
INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(72658, 40068, 1047, 8877, 1, NULL, 40, '20249512185762422_convert.mp4', 'I work in an office full of women, so from time to time, the office and the department can get a little catty, you know, and from time to time, we can definitely have attitudes show, but the way that, I mean, there\'s never really been a huge issue. I feel like I understand, obviously, women very well. I understand how they work, and I understand that maybe someone\'s having a bad day, so if they\'re not being exactly friendly or nice to me or being a little snotty, just let it go unless it continues to happen, which usually it doesn\'t, so.', '2', 0, '0', '2', '2024-09-05 16:18:59', '2024-10-01 13:37:32', '2024-10-01 13:37:32'),
(72659, 40068, 1047, 8878, 1, NULL, 33, '20249512201329454_convert.mp4', 'I think the thing that separates me the most from other candidates is that I\'m a very authentic person. I\'m very down-to-earth. I feel like that helps me relate to insureds better than maybe somebody who\'s a little bit robotic or maybe not as friendly and down-to-earth as I am. I think that helps make people feel a little bit more comfortable around me. So they are comfortable asking questions and they respect and trust me.', '2', 0, '0', '2', '2024-09-05 16:20:16', '2024-10-01 13:37:32', '2024-10-01 13:37:32'),
(72678, 40543, 1047, 8874, 1, NULL, 63, '20249513181928904_convert.mp4', NULL, '1', 0, '0', '2', '2024-09-05 17:18:17', '2024-10-01 13:37:32', '2024-10-01 13:37:32'),
(72680, 40543, 1047, 8875, 0, NULL, 38, '20249513203466370_convert.mp4', 'Goals at my current position, we had to have our renewals out 120 days in advance to market so that we can block the market. When it came to our clients, we wanted them out 30 days in advance and I felt like I was definitely hitting those goals. A goal I set for myself was that I wanted to round out at least three accounts a month to offer the client something new and get them to take it. Those were really the goals and aspects of my previous position and things that I felt like I was meeting and exceeding.', '2', 0, '0', '2', '2024-09-05 17:19:41', '2024-10-01 13:37:32', '2024-10-01 13:37:32'),
(72682, 40543, 1047, 8876, 1, NULL, 65, '20249513223883341_convert.mp4', 'My goals for professional development, currently I am an account manager and my goal is to become an account executive because I feel like the advancement is there, there\'s so much more opportunity there, there\'s so much for me to go ahead and build myself a book of business if I become an account executive versus an account manager. And I feel like this job would help me get there because I\'m so used to working in coastal areas and this one is more so I can go bop, I can go immediate carrier, it\'s not so much excess brokers that you have to deal with. So I think that would help me out in a great deal if I was to go ahead and get in with this position. And then the benefit of it is I do know excess markets so well because of my coastal background, Florida, Texas, Louisiana, Georgia, South Carolina, so I can bring over some of those clients that I know and then build with some of the clients that I would meet.', '2', 0, '0', '2', '2024-09-05 17:22:36', '2024-10-01 13:37:32', '2024-10-01 13:37:32'),
(72684, 40543, 1047, 8877, 1, NULL, 74, '20249513241851521_convert.mp4', 'In the past, I have experienced a problem with a team member. Now, we are actually really good friends. The issue was that she was training me and somebody else on how she does her things, which was great. I learned a great deal from her, some organization skills that she introduced me to, and I\'m very appreciative of it. However, what I tried to explain to her, we don\'t have to do everything your way. You can teach somebody how to do something, and then we can bend it and mold it to put it in a way that works best for us. And she was like, well, no, no, no, that\'s not how I showed you. So I had to let her know. I was like, listen, the way you\'re showing me is 10 steps, and I\'m grateful for it. But hey, in these 10 steps, if I do it like this, I can make your 10 steps into six. And, you know, she taught me something, but then in reality, I taught her something back. And, you know, she was like, you know what, you\'re right. Communication is always the key to resolve a situation, and not talking at each other, but talking to each other and understanding each other.', '2', 0, '0', '2', '2024-09-05 17:24:17', '2024-10-01 13:37:32', '2024-10-01 13:37:32'),
(72685, 40543, 1047, 8878, 1, NULL, 100, '20249513263956072_convert.mp4', 'What separates me from other candidates is that I\'ve been working from home since 2019. So I had become a loner, but in my most recent position, they taught me that just because you\'re home and you\'re alone, that doesn\'t mean you\'re a loner. We became a family. I traveled, I went to the office, I was very interactive with teams, with Outlook. We actually had our Zoom meetings and things like that. So we became very interactive. So I think most people who work from home feels like, hey, it\'s just me, I\'m a one-man show. And that\'s not the way that it should be. You have to be able to communicate with the other people that you deal with because that just makes everything just so much seamless, makes the day go by faster, makes everything easier. And I have so much knowledge when it comes to AMS and Epic. Those are the two systems that I\'ve been on the past three years with my current position. And I know it like the back of my hand, which is actually good. I know how to speak to my clients. I know how to put them at ease. I know I don\'t explain things to them in a way that they will understand it and not in insurance terms. So that\'s what I think, what me personally, I think that would make me stand out. I\'m very easy to get along with. I\'m very diverse. I\'m very open to criticisms and learning. So most people are not. So that would put me in the best position.', '2', 0, '0', '2', '2024-09-05 17:26:42', '2024-10-01 13:37:32', '2024-10-01 13:37:32'),
(72879, 40895, 1216, 8161, 0, NULL, 11, '2024968341297488_convert.mp4', 'Thank you for watching.', '2', 0, '0', '2', '2024-09-06 12:34:14', '2024-09-06 12:35:03', NULL),
(72892, 40467, 1047, 8874, 1, NULL, 31, '2024969581429291_convert.mp4', 'Hi, this is Lisa, and what attracted me to Southern States is the well-respected name. I\'ve known about you for quite a while. Also the position lines up with the tasks and everything I\'ve done my entire insurance career. I think I\'d be a really good asset to your company.', '2', 0, '0', '2', '2024-09-06 14:52:43', '2024-10-01 13:37:32', '2024-10-01 13:37:32'),
(72896, 40467, 1047, 8875, 1, NULL, 80, '2024961082567754_convert.mp4', 'Some of the goals that were given to me was to work renewals 90 to 120 days out, and those were met by running expiration reports about 150 days out, and just preparing spreadsheets, looking at expiring exposures, going back to the clients, asking for updates, and just making sure that the markets were still lined up with the client\'s needs. And for the most part, given the cooperation of the carriers, those goals were met. Also another goal that was set was to at least have the certificate done on the same day unless it was a rush to have it done within an hour. Those were always met. Also, you know, when a client would reach out by email, we had a good day to 24 hours to get back with that client with a response after prioritizing those requests.', '2', 0, '0', '2', '2024-09-06 15:03:03', '2024-10-01 13:37:32', '2024-10-01 13:37:32'),
(72898, 40467, 1047, 8876, 1, NULL, 94, '20249610144959987_convert.mp4', 'My goals for professional development is to enhance my knowledge and abilities in the cyber area. It seems like an industry that is constantly changing and evolving. Something new is always coming up, and I think the more I stay on top of that, the more I can help clients and myself, as well as colleagues, to be more knowledgeable in that area, just to stay on top of this ever-changing risk that we are not going to see any better results from. I believe that bad actors are always going to be doing something to get around whatever measures are in place, and I think staying on top of the cyber and the tech area for myself would be a fascinating thing to do. I would believe that getting the job would help me advance that area of professional development, as well as allowing me to share that knowledge with colleagues and clients.', '2', 0, '0', '2', '2024-09-06 15:09:27', '2024-10-01 13:37:32', '2024-10-01 13:37:32'),
(72899, 40467, 1047, 8877, 1, NULL, 121, '20249610172952717_convert.mp4', 'Yeah, there\'s been some times that I\'ve had a situation with a team member. In most instances, they were worked out. I would talk to the team member directly and just have a grown-up conversation with that person. I didn\'t know that there was ever a time when there was such a situation that it didn\'t get worked out. There was one time, it\'s been many, many years ago, there was a bully in my office and I wasn\'t the only target. There were other people that that person targeted and it didn\'t sit so well with the HR department once multiple persons were chiming in with their own personal experiences. That person did not last very long, unfortunately, and it gave many, many, many chances to make it right and she just couldn\'t do it. My personal situation, it was direct contact with that person, coming to an agreement that this was work, just work, and any other personal issues and any kind of other emotions that got involved or in the way had to be handled outside, away from area, if it didn\'t involve work, then there was no discussion needed. Also, with the assistance of the HR department, that situation was resolved. But any other time, I\'ve been able to work it out on a good basis.', '2', 0, '0', '2', '2024-09-06 15:12:10', '2024-10-01 13:37:32', '2024-10-01 13:37:32'),
(72901, 40467, 1047, 8878, 1, NULL, 67, '20249610191742271_convert.mp4', 'What separates me from other candidates is I\'ve probably been doing this a lot longer than most people who could be applying, and that is by no fault of their own, but with that, I am a very good mentor, have lots of patience, able to speak to anybody on any kind of a level, and I\'m willing to travel, whatever I need to do, willing to work remote or on a hybrid schedule. I\'m sure that\'s not going to separate me very much from any other candidate, but just my tenure and my experience in this area and the ability to successfully be there for others and mentor them with any question that they have. And if we don\'t know the answer, we\'ll look it up together and we\'ll figure it out together. Thank you.', '2', 0, '0', '2', '2024-09-06 15:13:53', '2024-10-01 13:37:32', '2024-10-01 13:37:32'),
(73088, 41011, 145, 9356, 1, NULL, 74, '2024961726216002_convert.mp4', 'So about me, that\'s a pretty broad question. I\'ll keep it brief. I\'m 55 years old. I\'ll be 56 November the 8th. I reside in Austin, Texas, actually a little suburb called San Marcos, Texas outside of Austin. My girlfriend is from Michigan. I won\'t say what part because she\'s not a big fan of where she\'s from. I myself have relatives in Michigan as well in the Detroit area, the suburbs of Detroit. I\'ve never been. In any event, back to about me, I enjoy sales. My first job when I graduated from high school was in sales working on the phones and we used phone books for leads and I remember those smoke-filled rooms well using a rotary dialer. As I indicated in the first part of the test, I\'m pretty intrinsically motivated. I find motivation within. I don\'t know if that\'s due to my time within the Army or just different sports that I\'ve played in the past. I played basketball in college, so I do enjoy being a part of a team. I started this whole thing out by saying I was going to be brief and that gives you a little bit about me. I also have a cat. Thank you.', '2', 0, '0', '2', '2024-09-06 22:26:38', '2024-09-06 22:30:15', NULL),
(73090, 41011, 145, 9357, 1, NULL, 44, '20249617273516740_convert.mp4', 'I think the fact that I\'m very, I have no problem showing empathy towards others. I\'m pretty observant and I oftentimes can sense what someone is feeling just from paying attention to what my observation tells me. I\'m pretty much a people person. I can get along with anybody. I think that my biggest strength is just going to be my character and the integrity that I have. If I say I\'m going to do it, I\'m going to do it. That\'s just the bottom line to that. And I also feel very compassionate about helping other people to whatever capacity I possibly can. And I\'m relatable as well.', '2', 0, '0', '2', '2024-09-06 22:27:46', '2024-09-06 22:30:28', NULL),
(73091, 41011, 145, 9358, 1, NULL, 50, '20249617284929551_convert.mp4', 'What do I consider to be my weakness? I think that it\'s a double-edged sword. What I indicated as a strength was the fact that I have no problem feeling empathy for others. I\'m what some would describe as an empath and I think that that strength regarding helping others can sometimes be a double-edged sword because a lot of times people will take your kindness, they\'ll take advantage of your kindness and I\'ve had to find that out the hard way. So I through the years I\'ve learned to use appropriate boundaries in my personal life and it hasn\'t happened as much through the years but it\'s definitely something that I had to work on and it\'s something that I do consider a weakness if that makes sense. The way I care about people can sometimes work against me because I tend to over care.', '2', 0, '0', '2', '2024-09-06 22:29:01', '2024-09-06 22:30:37', NULL),
(73092, 41011, 145, 9359, 1, NULL, 48, '2024961730041534_convert.mp4', 'The next job that I have, what I\'m looking forward to is being a part of a team. As I indicated earlier, I grew up playing sports. I played college basketball. I was in the Army. It seems like I\'ve always done well when I\'m within a structured team type environment. And from what I\'ve read online on Indeed about this job, it\'s definitely teamwork driven, so to speak. And that\'s exciting to me because I do love working with people. What I\'m looking for the most is just the ability to be successful within the team and to grow and mature regarding my role through time and to just contribute as much as possible towards the overall goal or objective or mission of the of the team.', '2', 0, '0', '2', '2024-09-06 22:30:16', '2024-09-06 22:35:09', NULL),
(73093, 41011, 145, 9360, 1, NULL, 85, '20249617315665740_convert.mp4', 'What motivates me? Well, like everyone else in this world, I\'m money motivated. I don\'t have a problem saying that. It\'s just a hard reality. Money definitely motivates me, but besides money, because it\'s not everything, I\'m intrinsically motivated, meaning that if I find myself interested in something and if I find myself immersed within my job or my role or my duties or tasks, I tend to just lock in and reach a state of flow that actually is good. I like to reach that state of flow to where I\'m just naturally doing what it is that I\'m supposed to do, that I know to do, and things aren\'t tedious. Now, the tedious tasks, that can motivate me as well because I tend to like to do the work that no one else wants to do because I know it can be done and I know I can do it right. So I don\'t know. I\'m motivated from within to pursue whatever it is that I am pursuing at the time. That has served me well in the Army. It served me well when I played basketball at Prairie View A&M University. It served me well all through high school, even when I was in the band. I was in the band as well. So I just like to be the best that I can be at whatever it is that I\'m pursuing.', '2', 0, '0', '2', '2024-09-06 22:32:21', '2024-09-06 22:35:24', NULL),
(73094, 41009, 145, 9356, 1, NULL, 13, '20249618335461960_convert.mp4', 'My name is Ashley Portella, I have two kids, been a stay-at-home mom but since my kids are in school now I feel like it\'s time for me to work.', '2', 0, '0', '2', '2024-09-06 22:33:58', '2024-09-06 22:35:25', NULL),
(73095, 41009, 145, 9357, 1, NULL, 15, '20249618343473065_convert.mp4', 'What I consider my strengths is customer service because I\'ve dealt with customers doing Instacart and DoorDash. So I\'ve had to communicate with customers and I have really good reviews on customer service.', '2', 0, '0', '2', '2024-09-06 22:34:37', '2024-09-06 22:35:27', NULL),
(73096, 41009, 145, 9358, 1, NULL, 10, '20249618355475094_convert.mp4', 'I feel like my weakness is saying no because I feel like I always want to say yes and I want to please everyone and I feel like I\'m not a rude person.', '2', 0, '0', '2', '2024-09-06 22:35:57', '2024-09-06 22:40:02', NULL),
(73097, 41009, 145, 9359, 1, NULL, 10, '20249618371778813_convert.mp4', 'I\'m looking for a role that offers career growth and learning new things.', '2', 0, '0', '2', '2024-09-06 22:37:19', '2024-09-06 22:40:03', NULL),
(73098, 41009, 145, 9360, 1, NULL, 13, '20249618375065477_convert.mp4', 'What motivates me is honestly my kids, my parents, my family. I\'m always looking to do better and thrive in whatever I\'m doing. I\'m committed to doing my best in everything I can.', '2', 0, '0', '2', '2024-09-06 22:37:53', '2024-09-06 22:40:05', NULL),
(73147, 40971, 145, 9356, 1, NULL, 121, '2024961933493794_convert.mp4', 'Hello, my name is Leah West, and I am interviewing for the remote sales representative position with Ideal Traits. I am 49 years old. I am recently coming off of a long-term medical leave that, as of now, I\'m looking for full-time employment. Just to give you some information about my background, I\'ve got a lot of experience working in inside sales. I\'ve also been an IT recruiter, a legal recruiter, a mortgage broker. I\'ve also been a field representative at a cable company in Long Island, New York. Made a lot of money doing that when I had worked there. The Cablevision Systems Corporation, you won\'t see that on my resume, but it was a company that I had worked for, and I loved working there when I had worked there. In regard to the sort of person I am personally, I\'m honest, respectful, I have integrity, and I try to treat everybody else with respect. I treat other people the way I would want to be treated as well, with respect, basically. I do get along with coworkers, and I work fairly cohesively in a team setting. In terms of my goals, right now, I have short-term goals, and one of my short-term goals is to get employment working remotely. I prefer to ideally get a remote job because it gives me the flexibility of working from home, and I do have a home office set up where I\'m able to function pretty much', '2', 0, '0', '2', '2024-09-07 02:33:36', '2024-09-07 02:35:14', NULL),
(73148, 40971, 145, 9357, 1, NULL, 48, '20249619344278283_convert.mp4', 'I Consider my strength to be a good listener the reason that I feel that I\'m a good listener is because I Pay attention to what other people have to say, especially if they\'ve got something of Great importance to talk about especially if they\'re giving me an explanation about why they can\'t About why they cannot Agree to a certain sort of a contract or agree to take on your services when you know that they could benefit from it In addition to being a good listener I find myself to be a team player and I work very well with management staff I always have a very respectful relationship between subordinate and management', '2', 0, '0', '2', '2024-09-07 02:34:54', '2024-09-07 02:35:18', NULL),
(73149, 40971, 145, 9358, 1, NULL, 48, '2024961936628891_convert.mp4', 'I Consider my weakness to be somewhat sensitive to constructive criticism I won\'t cry or bellyache about it, and I certainly won\'t throw a temper tantrum But sometimes when people criticize me based on my personal appearance it hurts you know, it\'s kind of like a punch in the stomach and that\'s never a good feeling but I Suck it up and I move on And I\'m criticized quite often for all sorts of things that I do on a daily basis, but professionally I welcome the opportunity to have Constructive criticism given to me as long as it\'s in a method that can benefit me and make me a better sales person', '2', 0, '0', '2', '2024-09-07 02:36:19', '2024-09-07 02:40:06', NULL),
(73150, 40971, 145, 9359, 1, NULL, 87, '2024961938315011_convert.mp4', 'What I am looking for in my next opportunity, first and foremost, I\'m looking for a full-time opportunity that offers me the flexibility of working remotely, working from home. I have a home office set up here, and as mentioned in the other recording, I\'ve been out on long-term medical leave, and I\'m anxious to reenter the workforce. I know that it\'s been a while since I\'ve worked, but I\'m anxious to get right back in the saddle and ride again, so to speak. I\'m looking for an opportunity that offers growth and advancement, and more importantly, training. I think that\'s the most important thing when you first start a new job anywhere, that is. I\'m also looking for a stable base salary in addition to a structured commission plan. I can tell you every job that I\'ve ever had, I\'ve always made my quotas, and I work very well with a team and specifically a supervisor where I usually have very good professional relationships with management. That\'s pretty much it in a nutshell in regard to where do I see myself two to three years down the road, hopefully in a supervisory or management position. Thank you.', '2', 0, '0', '2', '2024-09-07 02:38:30', '2024-09-07 02:40:15', NULL),
(73151, 40971, 145, 9360, 1, NULL, 90, '20249619401462342_convert.mp4', 'What motivates me is income and income streams. I personally enjoy working a job where I know I have the opportunity to make as much income based on how much work and effort I put into the job. This goes back to when I had worked for Cablevision Systems Corporation in the year 2000 to 2002. Actually, I worked there for two and a half years. I was a field representative, and I had face-to-face dealings with the clients, the customers, and I also had to go into the office all the time to put my work orders together and turn in all the data for the day. I can tell you that I made a six-figure income when I lived in Long Island, New York, and had worked for them. Even as a mortgage broker, I made good money working as a broker. I had a mortgage broker\'s license in Florida when I had worked that job. I can tell you those are the sort of roles that I thoroughly enjoy or jobs that I know I can make as much income rewarded to me based on how much work and effort I put into it. That is what motivates me is income and income streams. I want to thank you for giving me the opportunity to do this short video interview with Ideal Traits, and I look forward to hearing from you. Thank you.', '2', 0, '0', '2', '2024-09-07 02:40:38', '2024-09-07 02:45:10', NULL),
(73152, 41070, 145, 9356, 1, NULL, 18, '20249623453552434_convert.mp4', 'Hey there. My name is Terrell Brown. I\'m a great salesman. I\'m 22 years old. I\'m attending college at Valdosta State University. Like I said, anything you want me to, put me out there. Get me out there.', '2', 0, '0', '2', '2024-09-07 03:45:39', '2024-09-07 03:50:03', NULL),
(73153, 41070, 145, 9357, 0, NULL, 13, '2024962346483534_convert.mp4', 'I\'d just say my relatability and understanding skills is probably like the best thing that I have.', '2', 0, '0', '2', '2024-09-07 03:46:03', '2024-09-07 03:50:05', NULL),
(73154, 41070, 145, 9358, 1, NULL, 13, '20249623483015854_convert.mp4', 'I don\'t have too many weaknesses, but I have to say not closing a deal would be one, if that could be one.', '2', 0, '0', '2', '2024-09-07 03:48:46', '2024-09-07 03:50:06', NULL),
(73155, 41070, 145, 9359, 1, NULL, 51, '2024962350248721_convert.mp4', 'First off, I\'d like to say, start by saying thank you for the opportunity, for this opportunity. I actually see me continuing to do what I\'m doing with y\'all, plus do what I\'m doing in college. Kind of like mend it together because I\'m going to have time to do both if I\'m working at home. If you can understand that. I\'m working in mass media. You can look at my YouTube channel, what I do. I put out artists. I got an artist from South Georgia, one of my artists, named GFN Wake. I got him up to 100,000 streams on his song. He just dropped that a week. Just doing stuff like that. Branding myself. That\'s it. Getting shirts, stuff like that.', '2', 0, '0', '2', '2024-09-07 03:50:11', '2024-09-07 03:55:07', NULL),
(73156, 41070, 145, 9360, 1, NULL, 19, '20249623504119797_convert.mp4', 'So just knowing that it\'s another man, 24 hours, just like me. And you probably doing less and getting more just by what you know. But thank y\'all for the opportunity, and please, as far as quick as possible.', '2', 0, '0', '2', '2024-09-07 03:50:45', '2024-09-07 03:55:09', NULL),
(73157, 41084, 145, 9356, 1, NULL, 61, '2024977144327172_convert.mp4', 'Well, I have about 25 to 30 years of sales experience, much of that inside sales, both business to business and business to consumer. And I\'ve also have a specific experience in the insurance industry. I\'ve been a licensed insurance sales agent, so I know the industry inside and out. By the way, I raised a family of 10 due to my successful sales and marketing career. So I think I know a little bit about what I\'m doing. Thanks. My hobby, by the way, is roller skating. I try to roller skate every night for an hour at the roller rink. Thanks. Looking forward to speaking with you live.', '2', 0, '0', '2', '2024-09-07 11:14:46', '2024-09-07 11:15:10', NULL),
(73158, 41084, 145, 9357, 1, NULL, 53, '202497716117040_convert.mp4', 'My main strength is the ability to develop rapport pretty quickly with just about anybody, to put them at ease so that we are on an even playing field on the same level and can deal with whatever the issue is at hand, whether it\'s a customer service issue, a product or service that I\'m selling or marketing and setting appointments for. Obviously, I have the gift of GAB, so I\'m able to explain and share whatever is necessary to not waste their time and get to the point, but first, as I said, developing rapport. Thanks.', '2', 0, '0', '2', '2024-09-07 11:16:04', '2024-09-07 11:20:09', NULL),
(73159, 41084, 145, 9358, 1, NULL, 50, '202497717743128_convert.mp4', 'Well, as I said in a previous recording, I have the gift of gab and love to talk, share stories, you know, and so forth. However, so my weakness is really in listening and making sure that I take the time to listen as well, especially in brief encounters over the phone when, you know, I have to be cognizant of the fact that oftentimes I\'ve barged in on your time and I don\'t want to abuse that privilege in that time. So I need to zero in and listen better. That\'s, you know, a lifelong learning experience to balance sharing and listening.', '2', 0, '0', '2', '2024-09-07 11:17:10', '2024-09-07 11:20:16', NULL),
(73160, 41084, 145, 9359, 1, NULL, 35, '202497718212123_convert.mp4', 'Yeah, I\'m looking for at my stage in life and experience a quality of environment, quality of opportunity, more than quantity, of course, I like to be able to earn based on my performance as well. But I\'m looking for a win, win, win, a win for myself, for the company and for the customer or client that I\'m servicing, and that attracted me to your position.', '2', 0, '0', '2', '2024-09-07 11:18:03', '2024-09-07 11:20:21', NULL),
(73161, 41084, 145, 9360, 1, NULL, 62, '2024977191884236_convert.mp4', 'What motivates me the most is excellence in all things, not perfection because we all make mistakes, but excellence, striving to be the best at whatever I\'m doing. And my competitive nature is number one, I compete with myself, with my past performance first. Secondly, I compete with the benchmarks that have been set by the company, by the management and so forth to reach. And if there\'s, you know, if there\'s a team and we have friendly competitions, that\'s great as well. So, and of course, rewards, I love rewards, whether they\'re material or verbal, they\'re all good. So those are some of the things that motivate me. Of course, the compensation does as well, but that\'s bottom on, that\'s lower on the list than the others. Thanks.', '2', 0, '0', '2', '2024-09-07 11:19:21', '2024-09-07 11:20:30', NULL),
(73162, 40968, 145, 9356, 0, NULL, 121, '2024971253210918_convert.mp4', 'Hi good morning or good afternoon my name is Natalie Tackett and thank you for the opportunity for allowing me to do this video. I\'m not quite sure how how long I have looking at the screen now. Okay I live in Cary, North Carolina. I\'ve been here a couple of years. I moved from the San Francisco Bay Area after being there for probably about 25 years. Love it here and a lot of outdoor things to do and I like outdoor activities. As far as my professional career goes I\'ve been in sales for about 10 to 12 years and I think I\'ve run the gamut of everything. I\'ve done outside sales, inbound sales, I\'ve done cold calling, I\'ve done speaking engagements. I am very familiar with various CRM platforms like Salesforce and HubSpot, a couple of other ones. I have other skill sets as far as sales goes especially with meeting metrics in the last two years or exceeding sorry in my last two roles. I pretty much hit the leaderboard immediately within the top three in the top five. So I like I said I\'ve done the gamut as far as sales goes. I like sales because it\'s a challenge. I\'m an ambitious type of person. I have a set routine, a structured routine that I go through every day. At the same time I always make sure that I follow protocol with whatever it is that the company is requesting. So I make sure that I meet my goals. I mean my little small goals daily because let\'s face it those little small goals lead up to larger ones and I feel good about about being successful in doing that and meeting your goals. I want to feel like I\'ve had a productive day. So my personality is very like ambitious oriented and I like recognition. Of course I always like the pay that comes with sales if you do well. All right well I hope that answers', '2', 0, '0', '2', '2024-09-07 16:03:11', '2024-09-07 16:10:18', NULL),
(73163, 40968, 145, 9357, 1, NULL, 43, '2024971264988617_convert.mp4', 'Well, one of the things I consider to be my strength is persistence and ambition. I am a very persistent person. If I don\'t get what I want, I will continue until I get what I want or, you know, I just get, for instance, in a phone call or if I just get hung up on. So that is definitely my greatest strength. Also, I\'m ambitious and I think that\'s a strength as well, you know, being determined, not giving up so easily because, you know, you know it\'s there, you know you can reach it and you will reach it. So I would say persistence is definitely my greatest strength.', '2', 0, '0', '2', '2024-09-07 16:06:52', '2024-09-07 16:10:24', NULL),
(73164, 40968, 145, 9358, 1, NULL, 51, '202497128232197_convert.mp4', 'Okay, well, this is a question, you know, I\'m sure I\'m not alone when you don\'t like to answer a question like this, but it\'s true, we have to face up to our weaknesses. Mine is overthinking. I will say it is completely, that would be the answer, is overthinking. And I know that I do that. I try not to, and I try to catch myself, but I don\'t, you know, I\'m aware, I do not want to be stuck in a situation where I keep thinking about the outcome when I don\'t even know what the outcome is. I mean, obviously, we want to be prepared, but at the same time, you don\'t want to overthink it either because I learned this a long time ago, you end up paralyzing yourself. And again, I\'m a determined person as I\'ve explained. So I would have to say that if I\'ve got a weakness, that\'s it.', '2', 0, '0', '2', '2024-09-07 16:08:05', '2024-09-07 16:10:32', NULL),
(73165, 40968, 145, 9359, 1, NULL, 66, '2024971293457804_convert.mp4', 'Okay, next question is what am I looking for out of my next opportunity? Well, a few things. You know, I\'m looking for some team collaboration. I\'m looking for rewards or awards for a job well done, whether they be monetary awards or just recognition, which I thoroughly enjoy. I am looking for, you know, something obviously that\'s remote, and I\'m looking for a bit of independence, but at the same time, I\'m looking for a team leader or supervisor, et cetera, that is approachable, that I can communicate with, who I can communicate with. I will be the first to go to anybody to talk about, you know, what happened on this call, what happened in this situation. I\'m a very communicative person, and I like feedback. So feedback is really important to me. So those are the sorts of things that I\'m looking for, something that\'s comfortable yet challenging and something that I\'m going to enjoy. You know, when I\'m doing well in sales, I always enjoy it. All right, thank you.', '2', 0, '0', '2', '2024-09-07 16:09:38', '2024-09-07 16:10:41', NULL),
(73167, 40968, 145, 9360, 1, NULL, 61, '20249712105676154_convert.mp4', 'Okay, what motivates me? Well, a couple of things. You know, when you\'re in sales, money is obviously a motivator. I won\'t beat around the bush with that. I enjoy, you know, nice earnings if I\'ve done a good job. So money is definitely a motivator. Almost equal to that, as I\'ve mentioned before, is recognition. I love being recognized. I love seeing my name at the top of the leaderboard. I love being able to have a little bit of friendly competition and being rewarded for a job well done. Both of those. So money and recognition. That is absolutely what motivates me because I want to live a certain way of life. I want to earn, you know, a decent amount of money for my family so that I can take care of them. So all three of those things combined are what motivates me. Thank you very much for your time and I hope this answered your questions and looking forward to hearing from you. Thank you.', '2', 0, '0', '2', '2024-09-07 16:11:00', '2024-09-07 16:15:12', NULL),
(73203, 41124, 145, 9356, 1, NULL, 50, '20249713462498239_convert.mp4', 'My name is Jesse Huerta, and I have actually been in sales for quite some time, over 20 years of sales experience. I\'ve done a lot of things, done outside sales, inside sales, then telemarketing, a lot of different things. And what I really love to do the most is help businesses to succeed, and anybody for that matter to help succeed, whether it\'s business owners or consumers to succeed, I\'m all about helping people. I feel like it\'s a mission in my life to help others to succeed. My father was a small business owner, and just watching him interact with customers and just treating them the right way, I just really have that within me to really help others to succeed, and if I can do that, I\'m a success.', '2', 0, '0', '2', '2024-09-07 19:46:29', '2024-09-07 19:50:09', NULL),
(73205, 41124, 145, 9357, 1, NULL, 55, '20249713473818325_convert.mp4', 'I think, mom, my biggest strength is my ability to just read other people. Um, you know, I, like I said before, my dad was a business owner, just watching him and watching the way that he read other people, um, and his sale of sales ability and his ability to make, um, long lasting relationships. I have that as well. I can make long lasting relationships. I still enjoy speaking with people that I spoke with and did deals with from over 15 years ago. So yeah, definitely reading people is my, my superpower. Um, I can, they, they always open up to me and tell me things that maybe they, they really shouldn\'t have told me, but, um, I\'m just able to have that, you know, to have them open up to me and it\'s a really good sales ability, but I don\'t exploit it. Um, I really genuinely care about those people and I want to help them.', '2', 0, '0', '2', '2024-09-07 19:47:43', '2024-09-07 19:50:23', NULL),
(73207, 41124, 145, 9358, 1, NULL, 41, '2024971348436383_convert.mp4', 'Well, in the last one, you talked about my greatest strength, which was the ability to read people. Not saying that that\'s my weakness, but in having that trait, sometimes on the phone I can talk a little bit too much. And so I think that that sometimes can be a weakness, but also it is a strength because then people can see that you really care about them and that you\'re not just there for the sale. Thank you. Okay, let me take your money and go off and do your own thing. So yeah, sometimes it can be a weakness, but in my opinion, it has actually been a strength as well.', '2', 0, '0', '2', '2024-09-07 19:48:46', '2024-09-07 19:50:32', NULL),
(73208, 41124, 145, 9359, 1, NULL, 47, '2024971349455304_convert.mp4', 'So, what I am looking for in my next opportunity is to be able to be with a business, a company that really cares about not only its employees but the people that we\'re selling to. So if I can get with a company that does those two things, that is really amazing. Other than that, what I am looking for is the ability to learn, the ability to grow and to put my experience into practice and to, you know, just like I said before, really help people that I speak with to become successful and just be the best people that they can. And also, I would love to be able to have upward mobility, you know, move up into management and to be able to help other people, other employees.', '2', 0, '0', '2', '2024-09-07 19:49:49', '2024-09-07 19:50:39', NULL),
(73209, 41124, 145, 9360, 1, NULL, 39, '20249713504089091_convert.mp4', 'Lots of things motivate me, my family, my faith, and like I said before, it sounds like I\'m becoming a broken record, but you know, just the ability to help other people. Because when I\'m doing that, I am so motivated and I just want to keep going. You know, some people get, you know, a win and they\'re just like, okay, I\'m going to quit. Nope, I get a win and I want to keep going. I guess it\'s that adrenaline, you know, that just really pumps me up and I want to just keep on helping people, keep on helping people. Because when I\'m on a winning streak and I\'m hot, I want to keep on going. I want to keep on helping people and I just want to just go.', '2', 0, '0', '2', '2024-09-07 19:50:43', '2024-09-07 19:55:08', NULL),
(73241, 41078, 145, 9356, 0, NULL, 19, '20249713314267249_convert.mp4', 'Hello, my name is Chandler Briggs. I\'m currently 25 years old and I live in Oahu, Hawaii. I\'m very adventurous and outdoorsy. I like to go on hikes and I definitely like to scuba dive. I\'m really looking forward to taking my next step in my career.', '2', 0, '0', '2', '2024-09-07 23:31:16', '2024-09-07 23:35:04', NULL),
(73242, 41078, 145, 9357, 0, NULL, 10, '20249713381369104_convert.mp4', 'new you a I was recording and you\'re', '2', 0, '0', '2', '2024-09-07 23:37:57', '2024-09-07 23:40:03', NULL),
(73277, 41188, 145, 9356, 1, NULL, 48, '20249819585714_convert.mp4', 'Hello, my name is Adam Hussam. I am currently a student at the Faculty of Media and Mass Communication at Cairo University, and I\'ve been interested in applying for this position because I\'ve been working as a sales representative for about, I would say a year, a year and a month in a company called Teletalk. So I\'m well experienced about this role and I would like to apply for it. So I\'m 20 years old, okay, and I live in Egypt. I live in Egypt in the state of Giza, and that\'s pretty much it. Thank you.', '2', 0, '0', '2', '2024-09-08 16:58:36', '2024-09-08 17:00:07', NULL),
(73278, 41188, 145, 9357, 1, NULL, 27, '20249819591397414_convert.mp4', 'So, the question is what do you consider to be your strength and why? My strength is that I can build rapport with all of the customers. I\'m not really sure why, I think I\'m just too familiar with them, but when I become so it\'s just easy to build rapport with them, so that\'s my point of strength, thank you.', '2', 0, '0', '2', '2024-09-08 16:59:31', '2024-09-08 17:00:10', NULL),
(73279, 41188, 145, 9358, 1, NULL, 26, '2024982001157321_convert.mp4', 'You\'re asking about my weakness but I\'m not sure if I have any but I would say that maybe I have a lot of empathy to the customers and I\'m not sure why but I just have let\'s say a good heart and I just have a lot of empathy for them so that would be a weakness I\'m not really sure if it would be a weakness but that\'s it.', '2', 0, '0', '2', '2024-09-08 17:00:28', '2024-09-08 17:05:04', NULL),
(73280, 41188, 145, 9359, 0, NULL, 35, '2024982021734874_convert.mp4', 'So, I\'m currently looking for a stable job with a stable income, and I\'m also gaining the experience that I would like to get because I\'m currently at the Faculty of Media and Mass Communication, which means that I need to improve my communication skills, which is why I\'m here, I\'m willing to do anything for a better communication skills that\'s related to my major, related to my studying, and that\'s what I\'m looking for. Thank you.', '2', 0, '0', '2', '2024-09-08 17:01:33', '2024-09-08 17:05:08', NULL),
(73281, 41188, 145, 9360, 1, NULL, 33, '202498203332285_convert.mp4', 'So, the question is what motivates me and I\'m really sorry I have just something in my eye, I\'m probably doing this for the whole interview but anyway, what motivates me is my family mostly because I\'m really interested in making a better life for my family so that is the most thing that motivates me currently and also my career because of course I would like a good career and a good job so that\'s why I\'m here and thanks.', '2', 0, '0', '2', '2024-09-08 17:04:00', '2024-09-08 17:05:12', NULL),
(73318, 41218, 145, 9356, 1, NULL, 34, '20249819271157792_convert.mp4', 'Hi, my name is Elizabeth Angulo, and I live in El Paso, Texas with my grandparents and my mom. I was born here in El Paso, but I\'ve lived in many different places because my dad was in the army. My interests are drawing and making music, and I\'m a student at Southern New Hampshire University online, and I\'m studying for a bachelor\'s degree in computer science, and right now I\'m just very interested in finding a job.', '2', 0, '0', '2', '2024-09-09 01:27:16', '2024-09-09 01:30:07', NULL),
(73319, 41218, 145, 9357, 0, NULL, 52, '2024981932272844_convert.mp4', 'that\'s another oh my god i\'m sorry i pressed retake and i didn\'t expect it to record immediately um so my biggest strength is learning software and i\'m really good at learning new computer software and i\'m really good at solving issues on computers and within software i\'m really good at listening to customers um when i worked at chipotle i listened very carefully so i never made any mistakes and um another one of my strengths is working hard i really love putting as much effort i put all my effort and um i also like to take extra time to learn any information or skills needed to excel at something and i apologize for the mistakes', '2', 0, '0', '2', '2024-09-09 01:31:03', '2024-09-09 01:35:09', NULL),
(73320, 41218, 145, 9358, 1, NULL, 20, '20249819343086509_convert.mp4', 'I would say maybe my weakness is like being embarrassed sometimes and also sometimes people will tell me that don\'t say sorry for that you know like sometimes I\'ll say sorry but I want to work on being more confident and stuff', '2', 0, '0', '2', '2024-09-09 01:34:33', '2024-09-09 01:35:12', NULL),
(73321, 41218, 145, 9359, 1, NULL, 29, '2024981936655004_convert.mp4', 'What I\'m looking for is a job that will keep me busy because I like to stay busy and I also want to work hard and I also would like to work long hours if possible because with my, the college that I\'m in, it\'s all online and it\'s all self-paced so I have a lot of extra time so I have a lot of time to put into a job.', '2', 0, '0', '2', '2024-09-09 01:36:10', '2024-09-09 01:40:05', NULL),
(73322, 41218, 145, 9360, 1, NULL, 32, '20249819374952205_convert.mp4', 'What motivates me is working hard and staying busy and doing something productive and also making people proud and also like I have goals like I want to be independent and I also want to buy a car and be able to move out one day. So these are all things that motivate me and also my success and my well-being and just being hard-working all the time.', '2', 0, '0', '2', '2024-09-09 01:37:55', '2024-09-09 01:40:09', NULL),
(73323, 41076, 145, 9356, 1, NULL, 39, '20249822111714882_convert.mp4', 'So about myself, I\'m very laid-back, calm, but I\'m very outgoing as well. So I\'m like an introvert, extrovert. I\'m into working out. I\'m into going to movies. I\'m into playing video games. I love sports. Sports is something I love doing. I love traveling. I\'ve been out the country, in the country, different states, different cities, different countries. That\'s pretty much that sums up about me. I love traveling. I\'m also a homebody. Like I said, I\'m an introvert, extrovert, so I like to travel, go out to eat, go out to movies, play video games, stay in, watch movies. I\'m very outgoing. I love mingling with people, getting to know people, and getting along with people.', '2', 0, '0', '2', '2024-09-09 02:11:21', '2024-09-09 02:15:05', NULL),
(73324, 41076, 145, 9357, 1, NULL, 26, '2024982212641249_convert.mp4', 'What I consider my strength would be communication skills. I\'m very good with communication. Whether it\'s diffusing a situation or it\'s me trying to solve a problem because of a customer being upset or disgruntled, I\'m very good with communication skills. That\'s like my biggest strength. Communication skills is something that I\'m superb at. Like that\'s something that I exceed at very well. That\'s completely my strength.', '2', 0, '0', '2', '2024-09-09 02:12:08', '2024-09-09 02:15:08', NULL),
(73325, 41076, 145, 9358, 0, NULL, 32, '2024982214040619_convert.mp4', 'Um, I guess I would say my weakness, one of my weaknesses would probably be maybe processing information right away. I would say I\'m very quick and with hands-on experience, I learn very well with hands-on experience. Processing information I still learn too, but I know I learn completely more if I\'m hands-on and I\'m doing it. If I\'m hands-on doing stuff, I\'m very proficient at my job, very superb with it. So I say, I guess you could say my weakness would be processing information sometimes, not all though.', '2', 0, '0', '2', '2024-09-09 02:13:07', '2024-09-09 02:15:11', NULL),
(73326, 41076, 145, 9359, 1, NULL, 53, '20249822151268227_convert.mp4', 'What I\'m looking for out of my next opportunity is growth, growth. I\'m looking for growth. I\'m looking to grow with a company, elevate, exceed all my goals, be proficient at my job, be the best at my job. I always give my job 120%, not even 100%, not even 110, 120%. That\'s something I\'m really good with, especially with sales, not to be cocky, but I\'m very confident with sales. I\'m very good at sales. I\'m very good with talking to customers, talking to people, getting people to feel comfortable. I don\'t talk to people as if they\'re talking to an agent. I talk to people as if they\'re talking to somebody, maybe I just met at the supermarket or at a football game. Getting them comfortable to talk with me, that is something that I believe that I\'m best at. I know I\'m best at. I would say that\'s basically what I\'m looking for in the next opportunity for the company is growth, is just elevating and becoming the best that I could be for the company and being a valuable asset to the company.', '2', 0, '0', '2', '2024-09-09 02:15:17', '2024-09-09 02:20:06', NULL),
(73327, 41076, 145, 9360, 1, NULL, 50, '20249822161638576_convert.mp4', 'Lastly, what motivates me, I would say, is being proficient at my job. I have to be proficient at my job. I don\'t care how long it takes. If I make a mistake, I\'m going to go right back to that mistake, and I\'m going to basically study it. That\'s what motivates me, is being proficient at my job. Some people don\'t really care about being proficient at their job. They expect to just go to work, do their job a little bit, and that\'s it. No, I like to do my job perfect, to a T. That way, I\'m the best at my job. That\'s what motivates me. If I make a mistake, I\'m very hard on myself. I can\'t be like, okay, I made a mistake. I\'ll get over it the next day. No, I have to address that at that moment, because I have to understand why I made the mistake so I don\'t make that mistake again. That\'s something that\'s huge for me, is being proficient at my job. That\'s what motivates me.', '2', 0, '0', '2', '2024-09-09 02:16:20', '2024-09-09 02:20:11', NULL),
(73336, 36074, 1216, 8161, 0, NULL, 10, '2024999244288275_convert.mp4', 'It is so unbearable, you have a baby coming and it\'s still not resolved so of course with all of our shit we do need to get it figured out for not only ourselves but for our kid coming and so I can like', '2', 0, '0', '2', '2024-09-09 13:24:46', '2024-09-09 13:25:18', NULL);
