I believe that as an insurance agent, the best that we are able to offer would be customer service. I know it's really important for us to go ahead and provide quotes to people, but also with the existing policies, I do believe that customer service does play a big role in everybody's daily situation. Like, for example, when it comes to renewals as well, we're able to go ahead and find the best coverages without having that option to go ahead and lower the coverages, because we want to make sure that in case of any emergency for auto insurance or for their home liability, they are above and beyond. But at the same time, we want to go ahead and help them out with that price. I believe customer service is also a good reputation for any agencies, because they want to be insured with any agency, but they also want to be.