What skills would I bring to this job? Well, I always start off by saying to the customer, everything I say to you is going to be in your best interest and for your own protection, not only for yourself but your family and loved ones. That rings a bell, that lights up the light bulb, that creates the value in the customer's mind. You're building rapport, relationship, trust, confidence, that you're going to take the time to listen. You're not going to be a robot and repeat, read and tell, where I connect the cells. So those are skills. That's not something you learn in training. It's something that comes from within you for a good number of years of experience. But more importantly, when I'm on the phone, I don't sell insurance. What? You don't sell insurance? No, I sell it. What happens when you don't have the coverage, the endorsement, the insurance, the protection to properly cover you? You give them a reality check because as you know, we wear two hats. We're wearing a big hat as a sales representative and the second big hat is a psychologist. What I refer to as human mentality versus human psychology. Excuse me, I apologize. Human mentality versus human reality. OK, we have to give them a wake up call. So there's a lot of skills involved when you're on that initial call. But the biggest skill I have, like I said, I connect all those dots. And because I did that, I had the highest retention level with a company I worked for, close to 90 percent, because a lot of my team members would take the quick buck, the easy way, selling model lines, selling auto because that was the door opener. My motto is say no to mono. You're doing a disservice to your customer. What? Six months, a year, whatever the policy period is, you're just shopping again. So I connected all the dots. I did the home, the auto, the renters, the condo, the toys, the umbrella policy. And finally, I had the highest number of umbrella policies on the team ever with this company. OK, and with the underlying coverage as being with the same company, they gave the highest retention level. That's where the profitability comes in. It's the quality behind the quantity. That's a true skill. Thank you.