A successful sales experience that I have had was when I was working in outbound sales in a call center environment. And I got a customer who recently purchased some of the products that we were selling and they were no longer interested in buying anymore. However, upon speaking with them and going further into our conversation, I was able to pitch the new products that we have as well as offer them at a special discounted price that we had going on. And the customer decided to purchase them for a friend. So even though he already had it, he still went ahead and purchased the product to give to someone else.