Hello, I'm attracted to this position because I have over 15 years of customer service experience along with about three years of experience in the insurance industry. I went ahead and took the initiative to study on my own and pass the exam for the property and casualty insurer. So I feel that all my skills and my certifications directly align with this position. I truly believe that I do have the skills and the confidence to catapult the company in a positive direction and that we will be able to work perfectly together to create longevity and success within the company.