I used to work at U-Haul in North Charleston, and we would have people go online and rent a truck, and then when they would come in, unfortunately, the customer service person overline could not see our actual status of where a truck is or who has an appointment after them. They just see an open availability and they're allowed to click it. So one time a client did come in, I mean a customer came in, she was very, very upset, very highly upset that she didn't have a truck available, and she was just hysterical crying, cursing, yelling, everybody was just at fault. And one thing for sure is to understand that there is a reason why people are moving. It cannot be, it can be involuntary, it can be voluntary, it could be a death, it can be anything. So you kind of just got to figure out what the situation is and how you can best figure out what's going on. So to get to the point, I finally called her over and asked if there was anything I could do, like what's going on, and she voluntarily told me that her husband has passed away, and she had 30 days to get out of the house that she was living in with him for years, and it had all of his memories, and she thought that she would be able to fight it in court but ended up not being able to, so she has 24 hours to get everything out. That is very hard. And you know, that's not something we could help. So I looked around the area to see if I could book her somewhere else or for a smaller truck or a bigger truck for the same price. She ended up still going with us, getting a bigger truck for the same price, which was an offer that I made for her, and she came back and apologized for the anger that she went through and that I was so genuine and that I was very kind. And she tried to tip me, but I just personally do not take tips. It was the kindness of my heart. It wasn't anything to do with money or anything to get back, but she is now living in a beautiful two-story house out in Cross, and I was very excited for her, so she's still in my prayers.