With the position that I'm currently working, a lot of my goals are customer service related and multitasking with our texting system as well as answering phone calls and emails and things along those lines. I do believe that I meet and exceed those expectations fairly frequently. One example that I do have would be we had this guest that was having a lot of issues with our reservations department, and she ended up getting transferred over to me. And she ended up venting for like five minutes I think after I let her vent, and I was able to help her work out her issue. She was really grateful about that and when it was time for her to come in and stay at our lodge. She ended up being so grateful and she stopped by and she wanted to meet me in person so that was something really cool that I haven't really experienced something like that before. So, I think that would definitely be an example of a time when I was able to meet and exceed the expectations of my current position.