So, I don't have a current job, I'm still looking for employment, but regarding my last position, which was at Teleperformance USA, a typical job consisted of taking inbound calls and chats for customers. We partnered with a company called Altria, which is a parent company to a lot of big tobacco brands such as Marlboro, L&M, Skull, stuff like that. So, customers would tend to call in for questions about their account, they would save up points in their account, so I would ship out prizes to customers, I would upsell them different products that were new. They would also, just basic account troubleshooting such as password resets, if they needed their points reimbursed because they expired, we were able to do a one-time reimbursement. So just your basic run-of-the-mill customer service, but I would do live chats as well, I would also reach out to customers via email when a particular issue that they were having took too long, but other than that, that's basically a pretty quick rundown of my previous company.