Hello. Let me see. How did you experience a problem with a team member and how often was the situation and how was the situation resolved? Well, I took a sales manager's job, which I had eight agents under me and we was very successful, but I had one agent that gave me fits during our little team meetings. The first two times I said, okay, maybe I'm new and he wants to be in his issues, but it was beginning to affect the team. So I had a one-on-one talk with him to try to find out, was it me? Is it my tone of voice? Am I shaking my foot wrong or what's the problem? And as I listened to him talk, I understood, I finally realized all he wanted was a little respect. He had at the time, I think about 25, 28 years worth of experience. And here comes me with eight years experience, I think at the time. And he was, I don't know, he felt a little like he shouldn't have the position. So what I did is when we had a meeting, I'd call on him and get his opinion because he did, I mean, he was very successful and he had some good ideas. He just wasn't a very good people person, but I won him over and it made a big difference in our success with the team I had. Thank you.