I have to try very hard when I am listening to people not to be formulating an answer to what they're talking about. Because when I do that and when most people do that, you tend to stop listening to what they're saying because you're so busy wanting to jump in there and say what you think. So I actively try not to do that so I can listen to what they're saying. So I just have to stop and think. As far as verbally, my big pet peeve is people who don't speak clearly and enunciate. And this is something that I harped on my kids a lot. And something that has helped me immensely is I was as you can tell from my application, I was a 911 dispatcher for 20 years. And not speaking clearly can be a matter of life and death. So I speak very clearly and there's a lot of elderly people in this world and there's a lot of hearing and hearing people in this world. And I just think it's not courteous if you mumble and you speak fast and you don't try to speak with people clearly. And that is just a pet peeve of mine. So I try very hard to speak where people can understand me. It's just a courtesy that people should always do with people. And that's how I feel about that.