Hello, my name is Lori DeFranco. I prioritize my workday first and foremost by using my Outlook calendar. It's my best friend. It helps keep organized and I prioritize by seeing what tasks and deadlines are due first and which ones are most important with the customers and clients that we're dealing with and whomever I'm supporting within the role. And then I go through multitasking and making sure that I take care of things that need to be done within that day's timeframe first and foremost. And once I get through with that, move on to the next task.