What skills do you bring to the job? In this case, I've been working for customer service since 2012, so I already have a lot of experience working with people. In this case, what I bring to the job is product knowledge. I've been working also for insurance since 2021, so I understand car insurance and homeowners policies. So, product knowledge will be one. Another one will be problem-solving skills, so I think it's really important whenever we're working with customers to build rapport so we understand their needs, we can think on their feet, and also provide creative solutions to offer a win-win solution to the customer. And I think it's also really important to be resilient and persistent. Just because we have a lot of projections or objections doesn't mean that you won't succeed in the sales position. It's really important to keep motivated and be self-motivated.