Okay, so an ideal workday, what does that look like for me? Manage my workload, I walk in, I already have my to-do list, I already have my reminders set, I already have whatever's come in via overnight or what that may be via email, and I take the Eisenhower approach typically, you know, I review anything that's emergent and needed now, you know, of course that's going to be a priority, and then some of it that you can delegate, some of it you can set for later to follow up, definitely want to manage a workload, definitely love customer service, I love helping people, it's really what I'm good at, and then yeah, busy, a steady workday, flexible in the sense that, you know, I can go to the restroom, you know, I'm almost, I'm old enough I guess to know that my responsibilities are and when I need to view them, so you know, it would be nice not to have to worry about those small things, I've only experienced them in this last position, so it's a big change for me, yeah, I just want to get busy, I want to learn, train, share knowledge, become more efficient, learn, learn new things, I love that, right, get constructive criticism so that I know what I need to correct to better myself to make things better for the company or more efficient or a better outcome, yeah, so workday for me, I want to hit the ground running, I want to manage my workload, I don't mind things that come in, of course you're going to always have that, and I really just want to walk out of my day knowing that I accomplished at least most of the things on my to-do list, yeah, so that's what my workday would look like.