My primary goal for professional development is to advance to a managerial position in the insurance industry. I have achieved experience in liability, I have experienced in total loss, and I'm also currently pursuing my bachelor's in business administration, focusing on marketing. Combined, all of this will enhance my understanding of client engagement and strategic communication. Securing the insurance service professional role at Diamond Guard Insurance will provide me with valuable experience and insights into effective team management and customer relations, helping me build the skills necessary for a leadership role in the future.