 My last challenging client that I worked with in the, um, that was back when I was at Woods former ranch store. I worked as a customer service representative at the front desk. We always resolved the credit card problems, refunds, make sure that they receive their money, opening account with them. So I had one customer who had trouble with her recent purchase. She bought a tractor that tractor was $23,000. And she had a problem on her credit card or she never received it. Another cashier or customer service person that was up there that was outside of my schedule. She came during my, um, came during my shift. And I made sure to get my manager up there to get all those signatures and stuff. And she had an override everything. But I made sure that I got all that close misinformation with her paperwork and saw the issue on the paperwork and made sure that that problem was resolved and that she also got a refund of discount and everything with my manager's Approval of course and My manager said I handled that well because she was pretty upset about that 23 thousand dollars on a credit card and she paid like a $500 down payment because of her good credit and She came back was a Christmas gift for me because of how She felt like I really helped her out and no matter how upset she was, I was able to make sure that she received all the help that I can give her because at the end of the day that is a huge deal that is an investment that she made and it's my responsibility to make sure that she received those everything that she apart for.