So, I believe what's most important in a sales role is active listening. You definitely have to listen to the customer's needs and make sure that everything that you're presenting to the customer is actually of need and not just throwing things at a customer. So also a very good tone. You have to keep a very good tone throughout the whole time so the customer knows that you're listening and you're here to help. So I believe that active listening, tone, and also knowledge. You have to know what you're talking about so the customer can trust you. I believe those are very, very, very important qualities when selling.