Yes, so number one would be my ability to break the ice with customers, able to relate to people from all different kinds of backgrounds, while at the same time just being able to have that humor with them without offending anybody in any way. Then at the same time, being able to make people feel at ease and feel comfortable with me. Now, number two would be my ability to deeply understand a product or service and explain in a way where anybody I speak to can understand what I say. Then last but not least should be my mindset. All the experiences I've had, I just have the mindset that nothing comes easy, so I'm willing to do the extra work, the extra time needed, willing to do whatever studies required. At the same time, being able to be optimistic in a realistic way, so seeing the good no matter how bad it may look.