I am not familiar with CRM systems so I believe I would not have any experience with those and as far as office software goes I am familiar with obviously Microsoft Office I've been using all throughout undergrad and law school Microsoft Teams was what we used at the Kentucky Energy and Environment Cabinet to communicate internally in the office have meetings and things like that I also am familiar with certain software I forget what it was called but when I worked at a law firm back in Buffalo New York it was a system basically to keep track of client documents if you had meetings with them to leave notes and keep track of separate client matters and all the documents and information relating to it and also we had a separate system that we used to keep track of our time those are I forget what that one is called as well but those are I believe all the systems that I have experience with