Hi, my name is Ricardo Guerrero from Philippines and question number one, describe a typical day at your current job. What does an ideal work day look like for you? So as a customer service representative, I'm working in a call center and as of now, we are in a work from home setup. That's why I'm working at home. So every day, I started working around 10 p.m. in the evening up to 7 a.m. in the morning. So every day, it's like that and from 10 p.m., I just start answering calls or calling some customers for collections or offers for loans, cash loan or car loans. Most of the customers, I'm just assisting them about their vehicle, loans with us, applications, general information about their account balance, payments, and that's it.