I would say the biggest challenge I faced in my last role would be probably learning the full claims process and actually working through a claim. That was something new for me at the time. So learning that process took a while for me and it was kind of tedious and it was, you know, not hard, but it was, you know, a challenge for me because just coming from regular customer service roles to doing, you know, claims for a liability. So it was a challenge, but I was able to overcome that with my training and my practice and just kept doing it over and over, you know, throughout the months and the weeks. So I got better at it. So I would say that was the biggest challenge I faced was just learning how to process the claims properly and in a timely manner, but I did get over that well.