I believe a good quality is the power of persuasion, how to understand what the customer wants, what kind of product they're looking for, and I believe that a good quality is as a sales representative for them to understand the customer, get a feel for them, and kind of see what they're leaning towards more than the other, and if they can do that, they can successfully guide them to the product that they need for that specific purpose or what they really need for that situation that they're dealing with, the good customer service representative can talk about the company in a way that makes the customer want to head straight over to that website and buy the product, and then maybe they tell their friends about the product that they're buying, and then so on and so forth, so you have to know how to talk about the company in a way that makes them want to go and want to buy, so in a way, the power of persuasion in a good way is a good quality to have when you're trying to sell product to a customer, that's a good quality to have as a salesperson.