So, in my last position at American Expert, I was selling gene team lead, and which I said before, I was over a team of four other people who were CSRs one. Our goals typically, we work in medical logistics, so our goals typically centered around timely orders, making sure our orders were on time for our customer, and that we had as few issues as possible with our drivers that were delivering those orders. When I first started at the company, when I first started in the position, is that I was promoted there. When I first started, we were at, I think, an 82% range of success, which was very bad. But once I implemented a few changes amongst the team, did some further training with the team members, we were able to get to a 98.2% rating when I departed from the company. So I exceeded those expectations a lot of the time, as well as my team exceeded those expectations. Sorry about that. Thank you. Thank you. 