I have experienced a problem with team members before in regards to leads and taking leads for property and casualty sales. There was an issue where they weren't evenly distributed out to us so there was an issue with how many we were supposed to take a day. So what I did was I just went to the manager and told her there was an issue with the leads. So what she did was she just split it up evenly and she had someone else monitor the leads as well as far as taking walk-ins, call-ins, and then taking the internet leads so there wouldn't be a problem. So all she did was make a chart where it was rotated that way everybody could know which leads they were supposed to take from that day and there wasn't an issue moving forward with that.