For building relationships with customers, I have various different strategies, but the biggest one would be just constant follow-ups with them. So let's say if I talk to somebody today regarding potentially purchasing insurance, I'll make sure to follow up with them usually four or five times within the first two weeks. And then if it is something that's potentially going to carry on from there forward, let's say I do sign them up for insurance. I like to make sure that I check in with them typically once a month. I also like to ask them how frequently they prefer to be contacted. And based on that, I'll contact them, but usually no less frequent than every couple months just to check in on them, see if there's anything new with their insurance situation, new home, new car, whatever the case, just to make sure that I'm always on top of keeping them properly protected.