That, I believe, is simply in my problem-solving abilities and my ability to research a product. I will pretty much never back down with determination. I've learned that it's about speed, and if not speed, persistence. So going through everything and then figuring out what's the best product and knowing every product we offer because one might not work for this person, but if you bring up, we'll just say another 10, one of those 10 might get your foot in the door and get you that business. And I'm big on getting my foot in the door. That is the biggest thing is I won't stop until I either get a sale or get a hard no.