Not all clients are challenging, but I have found that the more older clients or the elderly clients can be more challenging because they don't understand, they don't know why things are happening the way they are, or they sometimes don't understand, you know, what's going on or why a case or a situation is happening. They may not understand, you know, why we're contacting them. So not, I can't give you a particular situation or case, but I can just say that a lot of times with the elderly people, sometimes it's a little more challenging and you just have to handle them with kid gloves and you have to explain things a little bit more. Sometimes they just really don't understand. And a lot of times I dealt with elderly people and they thought that it was a scam or there's something crazy going on and they didn't, you know, of course want to give you any information. And of course we would have to explain who we were and, you know, if it was, for instance, Allstate or Progressive or whoever it was we were dealing with, because I dealt with insurance defense, then we would have to explain, hey, we're trying to help you. And you know, this is dealing with your insurance company. Once you gave them, you know, enough information so that they felt a little bit more comfortable, then they calm down and they would work with you. There's always a way to calm people down. You just have to kind of, you know, get on that side with them. But other than that, I would say that was probably the most challenging I ever dealt with was certain clients that really didn't know what was going on and you just needed to take a moment and explain things to them so they could understand.