Probably the biggest challenge that I faced at Porterite were those cases where the plaintiff, and we did mostly defense work, would have multiple medical providers where we would have to or I would have to go out and obtain addresses of the medical providers, request the records, and organize those records. When there was multiple medical providers, it was more of a challenge for me as my strong point is not summarizing medical records. So there's always a challenge to get multiple medical provider records, but ultimately, I would be persistent, obtain everything, even if we weren't provided addresses from the plaintiff, and get those records and get them organized for the attorneys. One other challenge that we faced occasionally is when we would have to get records from out-of-state government entities, the processes are difficult and very hard to get those records, like Social Security records, EEOC records from out-of-state, but ultimately, we would write them or send them authorizations, whatever was needed, and if the records were available, we would obtain them. Sometimes they would get declined as we weren't parties to those specific cases in out-of-state cases.