So, a couple of things that motivate me would first be that I am able to help our clients understand their coverages. Before I came into the insurance industry, I was very much one of those people that had no idea like what their coverages did, like I didn't even know what a collision deductible was. I had no clue what a comprehensive deductible was. So, kind of being able to be that person to help people understand what they do for them is something that really motivates me and helps me love to come to work every day. Something else that motivates me is being able to make a difference in people's days. You know, when you're working in customer service, you're talking to people all day long. I mean, some people think we're like a call center, so they kind of think we're just going to treat them like robots when they finally get us on the other end of the phone. But it's really nice to know once I finally do get them on the line, like they can joke, they can laugh, they can see that I'm not only there to help them, but I'm not a robot. There's no script I'm reading, I'm just there to help them, talk to them like a human being and just make a difference in their day.