For this question I would say is my kind of sale and remunerator always was interacting with client directly because I remember when I was selling like fireworks I was interacting with my client directly and then when I was managing a store I was interacting with my client and then I remember one day I have an issue with my one of my customer so he was so mad when he was coming to our stores so I make myself humble and then I approach her to ask her what was the problem or was the issue and then I try to fix it so we fix it and then we build up a good relationship and then we start like greeting each other so I think the kind of sale that I do is the interacting with my client directly without using a phone or texting. First of all I would do that directly and then like after when we build up a good relationship so we can start up with phone, a call phone and emails and stuff. Thank you