I believe with the years of knowledge that I have with customer service since I was 16, being in the sales with NCI, I believe that it does help me with this customer service role and bringing it to your guys' company and organization by that knowledge of how to handle customers and how to talk on the phone and how to take a script and make it sound not like a script, understanding the call times and understanding the requirements for the job and just learning your guys' way. I want to come in and I want to be a new canvas and learn the Allstate way and just be the best customer service rep that I can be.