 I've been in the insurance industry for 10 years and I've always just worked with all state. So I started off just as a secretary in the front and then I worked my way up and I can do sales but my favorite is to do customer service. I love working with people. I love resolving issues. If a customer is not happy, I love going over and beyond I love resolving issues that the customer is not happy. I love going over and beyond to make sure that their issues are taken care of and that, you know, what they need to do gets done for their account. I also am very good, you know, with retention. When customers wanted to cancel, it was me that would call, you know, to get them to stay. The majority of the time, I was able to get them to stay. And I'm very proud of that. So, yes, I have several years experience with customer service and hope to stay in that field with insurance.