The skills I bring to the job are all the skills that I've acquired through all my sales processes previously in different industries and different roles. Again, I've had leadership roles as well, so I do know what we're looking for as part of the sales process and different steps, but I am still culturable in terms of learning a new process and things of that nature. So I definitely like to connect with my clients and understand what they're looking for, which I think is very important in the insurance industry. I don't like getting into just a script and then everyone's the same. You treat everyone the same. I think each person needs specific things and need to be catered to in a specific way, and I've developed an ability to be very good at that.