Okay, I am pretty tech-savvy, so I do know how to use the basics like the Microsoft systems. I did take a legal technology course that provided the certifications for, I believe it was 12 different softwares. I know it included like Microsoft, CaseMap 13, TimeDirector 6, TimeMap 6 Excel, those were some of the few that I did work with. CRM systems I'm not familiar with, again, I am tech-savvy, so I'm pretty fast when it comes to learning different systems and technologies and things like that.