The skills I have to positively impact and help your department are customer service. I have a friendly attitude, I enjoy people, I like to get along, also I have computer skills in different programs, customer service skills. I did work for American Family Insurance in the claims department and I do have experience taking customers' claims, auto accidents, and also property damage over the phone, getting them to the correct departments, asking them a series of questions to get the most accurate information I can. So I think positively I am a good employee, I'm honest, my attendance is good, I have a positive attitude and I think you will make the right decision if you hire me. Thank you.