The way I plan to work with my team is to definitely have the one-on-one team collaboration, calibration between each other, doing the one-on-ones, having those games set in place as far as like a bingo day, a gift card day. I just want to make sure that we're building the team's morale and their goals. And one of the things that I do use with my current team is I have everyone jot down a goal that they would like to achieve on that particular day. And if they exceed it, then they'll get incentivized for it. But I want to make sure that we all come as a group and we have a debrief. It goes by me listening to these calls, knowing where one agent is from another, what grade level that they should be in in order to succeed. So I make sure to have those one-on-ones with them and also having those role plays as well. But making sure I jot down those goals that they have in mind. I have a personal goal, while they have a personal goal as well, make sure that it meets one another in order for them to develop in their position at their end. So that's one of the challenges we do face is with a lot of, you know, continuous conversations and being in a remote atmosphere. But once those goals are being jotted down, then I'll be able to maneuver and help that agent get to that next level.