Hello, hi, my name is Beatrice. I'm from West Palm Beach, Florida. I'm a dedicated customer focused individual with a passion for providing exceptional service. Throughout my career, I feel like I've been able to hone into my customer service, I'm sorry, my communication and problem solving skills to effectively assist customers. And I would say that was that's been an over 10 year focused career for me. And then three, for the past three years, I've been focusing on insurance. And in that, I was able to thrive in like a fast paced environment. And I enjoyed building a positive relationship with clients. And I do feel like with my previous experience, it has taught me the importance of active listening and empathy, which allowed me to kind of give customers or give them a tailored