I'm showing very good technical understanding and excellent customer care skills. At second place, I can make decisions under pressure and do so in a quick and professional manner. I have excellent communication skills as a team player with positive thinking and always willing to help my peers. For instance, I was responsible to train and share my know-how with the new additions in the company. Also, I'm clearly communicating with customers both by answering questions or explaining policies in addition to actively listening to the customer. I'm also aiming to be always positive even with an upset customer. Finally, solving problems for customers is both a skill and a necessary qualification for the position.