So, the biggest challenge I think I faced in the eight years I was at my last job was kind of stemmed from me being the middleman in between our auditors that worked for us and then the company that we did work for, which was all the different insurance companies. And most of my communication with insurance agencies and my auditors was all email, phone calls, you know, text messaging, IMs, things like that. And so, there was that level of them not feeling an urgency because it wasn't this face-to-face. We didn't work in the same office. And they, you know, weren't really willing to put a rush on things no matter how good our relationship was. And so, then I'm having to really build that relationship with our insurance companies and stay in constant communication with them about where things are, you know, why things are late, what we plan on doing about those being late, what we plan to do to get them done. And so, I really had to figure out each individual auditor the best way to communicate with them and the best way to really like put a pep in their step as far as getting things done. And so, looking at it on an individual basis of what works best to get my job done but not feel as if I'm bothering them was just look at each individual auditor and figure out, okay, what's the best way to communicate with them? What's the best way I can help them? Because sometimes they didn't want any help. It was like, this is my job. I don't want you to make any calls for me. And then other ones were super, super grateful for me helping them out. And so, figuring out the best way to work with each individual auditor and then also figuring out the best way to work with each individual insurance carrier and which ones were a little bit more lenient and which ones weren't, I was able to come up with a system for myself and each auditor to figure out, okay, how are we going to get this done collaboratively? And once I started doing that and learning each person, it became better and we weren't having as much stuff go inlay or have as many issues on the other side with the insurance carrier. And so, really just figuring out what works best for each individual person and realizing that one way of doing things wasn't going to cover the basis on everyone and could cause problems. So, just adjusting and adapting to each person and figuring out the best way to make everyone happy in the end.