I believe that I have many of your core values, almost all of them, running an insurance agency. I was always one of those people that believed in helping the clients, not just nickel and diming them for a bigger premium or whatever, but definitely the comprehensive side of things and getting to know them. I believe that I'm very upbeat, I'm a team player, I definitely have the ability to coach. I think I have a coaching mentality and I think I'm definitely well-versed in communication. Communication getting to know each other and being a team player and knowing how important the customer is and the client retention is because without client retention and the good customer service, they won't come back. Really you want them to come back, you want them to refer you, you want all kinds of things and you want, at the end of the day, just to do a good job for them and do what was right for their financial side of things. So that's what I believe I relate to.