So my biggest challenge that I've faced in my previous job, which is my current job actually, is I deal with a lot of people and at first I wasn't really good at it. I was kind of a little bit not used to talking to people in their homes or, you know, just really, you know, having people in my presence or giving them phone calls. And there was something I had to quite honestly learn the process and I had to adapt to it and to break down the information to the customers and explain to them why I'm there and who I am and, you know, develop a level of trust with people and, you know, help people understand that I'm a professional. I'm here to help you. I'm here to resolve your needs. And at the same time, I'm not here just to, you know, sell you a product and leave. My job is to maintain that relationship after. So, you know, doing that with customers is very, very important and something that I really had a hard time with, especially because I didn't really have confidence in myself. So I had to overcome that and I had to just, you know, keep learning the material, keep learning more product knowledge, be more confident, live a day-to-day life that, you know, like a professional would live and not someone who doesn't believe in themselves. And by going into every situation and every customer that I was with, I was assessing, like, I'm there to help you and I'm there to provide you a service, a professional service, and I'm here to resolve any issue that you might have. And so the customer would read off my impression, you know, whether it's on the phone, whether it's on Zoom, whether it's in person, they would read me and they would feel that the trustworthy person here to actually genuinely help me and that's why I got a lot of people to trust me with their needs in that moment.