Honestly, I've worked with hard clients, when I worked in law enforcement, hard clients, when it was a Walmart or a Target or a Publix, working at a law firm, it was hard clients. It's just being able to, it sounds kind of silly, but being able to listen to people. Sometimes people just need to vent, and treating people like they're human really goes a long way. Early on, treat people like they're human, and that's kind of what I've stuck to until this point and continue to work with, is treating people like they're human. It's been rather successful, and I don't think it ever will not be successful. I think as a person, you want to be treated as a person and well respected.