I believe that the most important quality for a successful sales representative is communicating with your peers and also with our clients. Having that connection with the clients, letting them know that for any situation, whether if in case their house burns down or if they get into a car accident, that us agents, we're there to support them. We're not there to go ahead and make their life more stressful than it already is when it comes to situations like that, where us as agents, we're able to go ahead and help them out as best as we can and let them know that we got them covered.