My most rewarding professional experience will probably be this year. During ACA, you'll find a lot of customers that are underserved because brokers don't care to take the time to go through the applications with them or to care to find if their doctors are in network. One lady in particular, I spoke with her. I went through the process with her. I didn't know that her doctor was in the network of the plan. I had to actually search, open an extra engine and search through Google. We made the phone calls to her doctor. We made sure that her prescriptions were also covered under that plan. After I got off the phone with her, she was just so relieved. She thanked me. Now I know she can go to her doctor in confidence. She knows that she'll be able to get her prescription filled every month. It's like I changed her life just within that phone call. I really appreciate it, and it was a very rewarding experience just to know that I helped and I made a difference in someone's life who was actually getting passed around because no one wanted to take the time to take the extra steps, the necessary steps, to make sure she was served correctly.