This is a very good question. What are my goals for professional development and how getting this job helped my advance toward my professionalism development goals? I guess the way of starting this off is as a sales professional, you have to see everything positive, nothing negative. And you always learn from something, from criticism or for something negative. Always be positive. People ask me, oh, is this glass half empty or half full? And I always say, no, it's neither. What do you mean it's neither? It's always completely full. That's how I look at it. The glass is always completely full. 100% positivity. Now, I apply that toward my goals. Sales is like a roller coaster and everything else. But if you're working smart and hard, yes, you're going to work hard. But if you're working smart, you'll meet and exceed and achieve your goals. I was never the one that took the shortcut. People trying to make the quick buck, sell the policy and go on to the next one. No, no. You want the retention. You want the repeat business. That's where the profitability is. And that really comes down to where the professionalism is in this business. Many of my members took that route just to get the quick buck. And that's why I got an award with the highest umbrellas and the highest retention level, close to 90%. Because not all my members, some of my members, they were just losing these policies. They were just shopping again. Or they get a letter from cancellation on their umbrella. What do you mean I don't have the order with me? I have a cancellation on my umbrella. What do you mean my homeowner went up $300 and I lost the multi-policy? They don't probe. You have to probe, probe, probe, probe. You have to know what the picture is being painted so you do your job right. Thank you.