I think the most important qualities of a successful sales rep would probably be, I think the first one I would say, would be active listening. I think it's really important to be able to listen to a customer and know what their needs are so that you can find solutions for them. Also empathy goes a long way and really just being that problem solver and a source of knowledge for them. I feel like a lot of the times people get most nervous around things that they don't understand so if you can kind of be that source of education for them and really break it down in terms that they can relate to, I think that's really important for sales.