The best manager I ever had, his motivational ways was to work side by side with the rest of the crew, let them know that there was nothing out there in the job that he wasn't willing to do along with the rest of the staff. And what I mean by that is, he was taking calls on a daily basis, just like we were, and having us listen to his calls through either Zoom or Slack, and evaluating each call to see how he could improve, what expectations were as far as like call flow, and how we handled different situations when they arose. He was just one of those guys that you could definitely ask any questions to. He never belittled you, didn't make you feel like any of your questions that you asked were stupid. So he was a great guy to work with, and I think just his openness and willingness to help really made a difference.