One of my favorite things that I liked about my company at the time was building relationships with my clients. They were more than just a number to me. I got to know people's families and businesses and get to know them as genuine people. And doing so really made me hyper-focused on their needs and knowing that they trusted me with their lives and their family lives. A lot of things that I did not dislike, well I did dislike about my job, was the fact that there were some people who simply couldn't qualify and there were just things out of their hands that may have been accidents that they had that they didn't cause or the CRI may have decreased. So the letdown of letting people know that we couldn't earn their business or they would have to wait for another six months was something that I didn't care for because I felt like there was an opportunity that was missed. And I would have to wait another six months to possibly regain that business and that relationship. That was something that was very disheartening for me.