The biggest challenge was I had a customer, she was trying to buy a car paid up front even though that it was a 2020 car she only wanted a liability so you know I talked to her let her know the important about getting the full coverage even though that the car was paid off but the pars the most expensive like all they are so it was kind of tough because a customer will still believe that she could definitely do a liability the way I did outcome and then I end up she end up getting full coverage is because I did explain the importance about getting full coverage versus liability so at the end of a day I mean she actually thought about it and then we end up closing it so for me that was a problem solver because she didn't have no idea how the insurance industry works she thought that having a liability it was gonna be the same coverage as she had she had the the full coverage so yeah