customers. I have dealt with all kinds of customers and I will make sure that even my customer upset or maybe has misunderstood something make sure I explain from point A to point Z and I don't take it for granted if they're mad and they're not mad at me. They're mad at the situation. They're mad at the misunderstood like I'm doing life insurance in the evening temporarily and I see that agent didn't explain to them that after the agent fills the application it goes to verification. That is me. I do verification make sure it's correct and I always find errors and the customer why you call me again well this is important for you. I'm gonna make sure everything's correct so I've always find an error and I say oh I'm happy that you find an error. You know I'm wishing that it should have been explained so they don't be upset. Maybe they get blood pressure up so I try to be nice to them and I know I'm being their shoes I know I understand I'm gonna be an agent I'm gonna explain to everything so they are aware what's next