Other skills that I have that might not have been put on my resume would include adaptability, you know, confidence, persistence, you know, I don't like to give up, I'm a problem solver. I love thinking outside the box, applying my intelligence to any given situation and trying to solve a remedy to that situation to the best of my ability. I don't give up on, I would like to say when I'm not nervous, I'm very, you know, jovial. I love talking to people, man, I love getting to know people, I love getting to know, you know, things that are going on with them, their life experiences, things other than just what I'm being spoken to about. Like, I really like to get to know the customer. That is very hard to explain how crucial that is in sales or any kind of booking business, you know, making the customer feel like they're part of the family, making them feel like they, like you care, making them feel like, you know, man, wow, this guy, I haven't even told him what the problem is and he's already telling me things that might arise and how he's already working to solve these problems on my behalf. Oh, wow, this guy, he did such a good job on the booking, but he, I mean, yes, on the booking, but he doubled back, he sent me an email, asked me if there was anything, you know, anything extra he could do, anything I missed, a way to contact him directly. These extra little steps that you take matter and I know a lot of people jump into customer service and they think, well, I'm just going to do my job, I'm just going to do my part and do what I'm supposed to do, but I feel the true value of customer service is knowing how to deal with people, the value of a person, the value of the client, the value of the customer, the value of the employee, the value of the supervisor, basically just knowing how to read between the lines, knowing how to diagnose a problem and having the willingness and the forwardness to put everything you have into solving this problem. Nine times out of ten, you don't need a pat on the back. You don't need somebody to tell you, good job, you don't need the congratulations. You knowing within yourself that, wow, man, every time I go in here, I make it happen for somebody. I make somebody's day better every day I come in. That is a feeling that I would love to have every day I work.