I have a pretty lengthy customer service history in terms of experience. I started working when I was 14 years old, and I chose to work in the food industry, so my first employer was hosting and serving. I did that until I graduated in some more professional kinds of customer service, like over the phone, account management, collections, subrogation claims, things like that. So I started to move that customer service experience to not just person-to-person, but talking to businesses and professionals, other professionals like myself, and providing them with the type of service that they need. So my history with customer service is pretty extensive.