the issue. Usually when I go about solving the problem I try to figure out what is the main issue what is the most serious issues with whatever the subject is. Let's say it's customer calling in and they're having. Issues with their phone. And they're not able to make a payment. And they thought they were set up on automatic arrangements or something or another. Basically I'll try to get to the root of what they're calling about. The root of them being frustrated or angry. So if that situation is okay we'll let that they were supposed to be set up on automatic arrangements then let's figure out what happened and why they're not set up on automatic arrangements. And then after we address that and come to that conclusion of what happened with the system and them being set up on automatic payments. Maybe they got a new card because one was compromised and the payment was returned and it got them kicked off of automatic arrangements. Then that's something that we have now figured out and we can address it. All we need to do is add a new card back on file and we'll get back to you. Thank you.