I have, in the instance of the spa, I have someone purposefully not scheduling me, telling people I was fully booked when I wasn't. I went to my manager and asked how I should handle this situation because I was unsure. It was a new setting to me and they let me know like that they would talk to her but I should also talk to her and ask kindly, is everything okay? What's going on here? And we ended up resolving the situation by just talking it out.