At my last agent sales position it was pretty much everything but outbound calling. I worked in a dealership and that's why I primarily sold auto insurance but I would mainly deal with walk-ins. People would walk in you know to buy their cars and I would help the sales agent or the car salesman when at the end of the deal if the person needed insurance or it was late and their insurance company was open and then came and talked to me to see what I could do for them. I had I want to say like seven or eight different carriers that I was able to sell so it was pretty neat. New leads I also we didn't really get leads online we took a lot of inbound calls it was a pretty big company and it was all over Florida and other states as well but I was only able to sell in Florida but we would get calls from the other dealerships because all of the I worked for Morgan Auto Group all of the dealerships didn't have an insurance office in them so we would get calls from dealerships all over Florida to the to our specific dealerships and we would sell policies via phone and also in person.