Well, when I don't know the answer to a question, that's very easy for me. I simply say, I don't know. And I followed up with, but that's a very good question. And I want you to have a satisfactory answer to that question. So if you don't mind, just give me a moment. I'll speak to someone. If I'm on the phone with a client, then I'll say, well, just give me a moment, if you can hold for one moment. And I will get the answer for you, because I want you to have the proper answer to that question. And then depending on who might have the answer, a manager or someone, maybe someone they need to get on the phone, I will prep them and tell them the situation about the client on the phone. Or if they'll just relay the answer to me, and I can come back to the phone. But either way, the main thing is to let the client know that that's a very good question. And unfortunately, right now, I don't have the answer to that question. But I will certainly get it for you, because it's of value to maintain the trust. And that's really the basis of all relationships is trust. So it's better to not fabricate or come up with something or guess at it and whatnot. Because once you lose trust, you lose the client. If not right now, it will ultimately happen. So again, once I hear a question I don't know the answer to, I'll say, OK, I'm sorry. I don't have the answer, but just give me a moment. And I'll get that answer for you.