Okay, so our goals that we were given for my current position was to call about 40 people a day to remind them about their monthly payments. We were also expected to call about 20 to 30 people for renewals, either if they were about to expire or if they already expired. We were also expected to be calling cancellations, such as they were about to cancel for nonpayment or they were already canceled for nonpayment, to remind them. We did have a monthly goal. Every month we did have a goal to reach, which was about $125,000. We would try to call unsold quotes, people whose policies got canceled and they said it was too much, so we would try to rewrite them again and find them a best quote for them that would suit them best. Every day we would try and make calls, try to find a way to make sales in order to reach the goal that we were given for that month. We would often succeed to reach the goal, especially Fridays were the busiest. We knew it was the busiest, so we would prepare ourselves and just split up what my coworker would do and what I would do in order to keep the office running smoothly and make sure that we reached the goal we wanted to reach for that day.