What do you believe are the most important qualities of a successful sales representative? You have to be able to know your product. You have to be able to flow, obviously know what you're talking about, but be able to flow. You don't want to be able to be sitting there and be stumbling over what you're trying to sell somebody because then it puts a bit of worry into your client. So I like to be able to know my product very well and then apply it towards my client and make sure that they understand what's happening. Also if you're telling them something, just be able to make sure that you're following it up and everything is going on track. So if they were to make a claim, everything was going on track, then call me up and say, okay, what's happening? And I'm able to take care of them.