Yeah, so that's a good question actually, what separates me from the other candidates actually so I have a strong background with computer skills I used to work also in IT and before that a long time ago I used to work also like a one-to-one sales in Times Square for a little bit around like six months. I was working as a tour bus salesman in New York so I had approached people personally and make like you know it's kind of like a cold call so I get that I was young I get thrown and in that world I had to I took that job you know so I had to take make that money and so basically I was in sales as well it was one of my first jobs and then also like I'm always try to you know first of all yeah it's important which product the customer is looking for definitely we're gonna give some good advices to it and walk them through and then also try to you know bundle, cross sell also what else we have for example you know we have car insurance then I would also see if they are renting then we have the renters also we bundle that as well and also try if the homeowners we to see if we can get them on the homeowner insurance and see if they have a boat or any kind of another asset yeah so basically that's how I would approach and always good customer service very important yeah so I'm you know my approach and also my knowledge with people I believe that's very important in my profile and also I have like elite experience so I come with that information hand you know I do know a lot of like different kind I bumped or worked with another a lot of different kind of people I approached a lot of people already in my career and different types of job and heritage and life situations so I believe that's very important you know if it comes to customer service so that's one one thing I think that's a big plus what I bring in the team with yeah