Um, so we are definitely more of a like a sales first driven environments. I guess it's a retail setting. So what my current boss would probably say would drive him crazy would be the times where I'm spending time with a customer who is not necessarily going to be a big sale. Maybe they're in there for a technical issue maybe they just need to do like one little small thing. Um, but with me personally I'm very thorough with stuff so I'm going to go through everything with you. If you have other like technical issues, I'm going to ask you about that we're going to go through that. So, I would say would probably be related to that just when I spend a little bit, you know, more time with the customer that that is not going to result in that extra sale.