I have almost all of the skills required for an insurance office with the exception of sales. I've never met a sales guy, but everything from, I can type really fast. I'm an expert at customer service, phone etiquette. At Capital Insurance Group, they even had me training the new hires on phone etiquette and the basics of customer service and processing low level insurance stuff like endorsements and quotes that were already processed but needed to be reviewed. I feel like the 11, almost 11 years I've been doing this has all just built up my knowledge and my skills. And I feel like there's not much more I could learn as far as customer service and phone etiquette, but I could definitely, I never stopped learning when it comes to insurance.