I do have a lot of experience with customer service in general. I'd say most of my jobs had something to do with customer service, except for probably one where I did data entry. But I've worked in retail, I've worked in restaurants, I worked for Apple, which was a big retail sales job. I'd say I'm pretty good at... I'm so sorry, I forgot the word. I'm really good at getting my point across. I'm really good at staying calm in escalated situations. I know how to deal with people who are upset. At the end of the day, my goal is just to leave whatever customer it may be with a satisfied experience.