Hi, my name is Wendy Kaston. I am 54 years old. I currently live in Claremont, Florida. I actually just moved here a few weeks ago from Carlisle, Pennsylvania. I have two grown children and I have been in the customer service industry just about all my life. I have a variety of work experience. I have done everything from being a server to doing collections for a student loan company. I have worked in accounts receivable for a little over three years. I worked from home for a small moving company called Gingerly Pact, which grew to be a lot bigger. I handled all of the invoices and estimates for customers, the communication with them. Our sales increased in the first year by approximately 30%. I have excellent data entry skills. I'm proficient in the computer. I am more on the introverted side, I guess you would say, until you get to know me. And then I'm a lot more outgoing. I am a little nervous in interviews, so hopefully that won't count against me. It's kind of like I never know what to say when I'm on the spot, but I am an author. I will have my first book published here in about a month. So I love writing. I love being creative. I love solving problems. I love learning. I have never worked in the insurance industry, however, I am very intelligent. I learn very quickly and I always want to learn new things. Another little bit of a background about me is that I am in recovery. I've been sober for two years and that does explain some of my various jobs.