I think that product knowledge is a very important one. If you don't understand the product that you're selling or know all the different sides to it, then you're not going to really be able to sell that product very well. Emotional intelligence is also another one. If you can't read your client, then you're not going to get very far with them. Staying positive is a huge one. There's going to be a lot of rejection coming to you most of the time in sales. So if you can't remain positive, you're just going to get beat down very quickly and you're just going to lose all motivation to keep going forward. I'm trying to keep up with your time here. Listening to the client is kind of falling also in line with me to emotional intelligence. If you are able to listen to them, fully understand with emotional intelligence, you can properly sell them an item that fits their needs.