I would say the number one thing that drove my old boss crazy was that I am a perfectionist. I would rather take the time to really connect with my customers, really show them that empathy, show them that we are human too, and really be able to connect with them so that I'm able to recommend and kind of script the best thing for them. That was something that kind of made my call times suffer in a sense at the beginning of my employment with them. They were able to kind of teach me how to not be so bogged down with that, make the calls a little shorter so that I was able to exceed those expectations with my sales goals as well as still being able to empathize with those customers and have that one-on-one contact with them.