With any job I have, I do tend to read up on what I'm supposed to be either selling or what service I'm providing for a customer. I do my own research. I take a look at our competitors. As of right now, I'm working at Cellular Cells Verizon. I do take a look at our competitors as well as AT&T, T-Mobile, letting me know exactly what speeds they're working with in the area, prices, and overall what I can benefit from a company's downfall, of course.