My goals always succeed based on the organization, implementation of a plan, it needs to be well planned out, organized, and alternative products, understanding, vast understanding of the products that we're offering, and I'll go over, overview, and discuss all possible discounts for clients. So the more knowledge, organization, follow-through, and proactivity that I have, it helps me succeed not only in the area of customer service, but it also helps me succeed in the area of sales, and also help me succeed in the area of a future relationship with my clients and businesses that I'm currently seeking and expanding. So to me, I believe that those are the best steps and the most important steps in order to create a solid and long-lasting relationship with my clients.