So the main reason I would like to work in the insurance agency is basically just to elevate my customer service representation skills. Anything that I can do to assist customers in small details such as looking for insurance or any questions that they may have, I like to be that first point of contact for them so that they feel that they're not speaking to a robot or anything, and that they have somebody there with their best interest. And that's all I always strive for is to make sure that customers receive the best interest and the best solutions possible at a timely manner and with somebody who is dedicated, patient, and will be willing to work with them every step of the way.