I have been working, having six or seven years of experience, so I'm quite familiar with the office softwares, Excel, Word, PowerPoint, and every software packages, but I don't have, I do not have CRM system based software, but in my office we are using Logix system for saving client's information, but I believe the system, the CRM system is something that I could learn within a day, so that shouldn't be a problem for me, thank you.