I have 11 plus years of customer service experience starting with working in my salon. My very first one, through that I learned product knowledge, being able to help the customer pick a product or products that they may need to help the integrity of their hair through the knowledge that I have learned, making sure which products fit best for the customer and their needs. I have worked at multiple salons over the years so I am excellent at customer service and dealing with sometimes upset customers. Besides salons, I have also worked retail. I worked at a store called Zoomies and through that I learned extensive customer service, helping, greeting customers when they walk in the door, helping them find what they're looking for, helping with everything that they may need when they're in the store. And at the moment I work at a bar called the Peak Tavern and I believe I have learned a lot of customer service skills working there by dealing with drunk people all day. So I believe I can handle any situation whether the customer be upset or happy.