This is a good one. I feel like I close tough customers by being able to reassure and being able to allow myself to understand first and foremost and to be reassuring mainly to them like okay like I understand and all this you know like I'm trying to find the words to put it like I feel like if I had a tough customer and obviously that affects you through the process and you feeling not as confident and you feeling like okay like this is very stressful I don't know how to do this and all this and then like I like those motions go through your head too as you're talking and interacting with the customer so I feel like closing off you should end it off with being like this was a learning experience and this is something that I'm going to not detriment me but yet build off of and then so I would close it off by being like thank you for this experience and then like reassuring them that you know you had a good experience it's okay you're reassuring yourself to as well as reassuring the customer that hey like you know it was a process but hey here it is we did it it's over there's that I don't think that as hard as it is like to deal with tough customers because we're gonna have those regardless I think it's also good to sit there and be like you know what I'm glad I had this so that therefore I learned from it and I grow from it and then next I know how to deal with it later on because I've definitely been through those moments where I've had tough customers so I think that doing that is definitely helpful