All right, this one's a little unique because it's asking to go over a presentation. The presentation depends on what you're selling and the type of customer. A good example, I do PNC insurance, I sell everything except life, okay? Let's say I'm talking to you, Mr. Irby, hey Mr. Irby, my name is Sal, I'm a senior advisor over here at Allstate who's going to be helping you complete your quote. You know, most people, hey Sal, I just care about price, can you hurry up? You know, Mr. Irby, I understand price is very important to you. Other than price, what's something that you feel like is extremely important about your insurance? What do you expect from somebody like Sal? Eight, nine out of ten people, I only care about price and then you would give them the rebuttal of, you know, I understand price is really important, you ever seen those ads that are like $30 a month for your insurance? You'd say, yeah, I'd see that, I'd love that. Imagine I gave that to you, Mr. Irby, you picked up your phone, called me when you needed something, I said, hey Mr. Irby, not now and I hung up on you. How would that make you feel? Most people, I wouldn't want to do business with you. Exactly, Mr. Irby, so that's kind of where I'm getting at. Let's say price wasn't a factor, we gave you what you're looking for, what kind of service would you really want? Because a lot of people who are looking around, believe it or not, most of the times it's just because of the service they're receiving, right? Good example, if we called you two times a year prior to your renewal, letting you know if there was a rate increase and doing a discount check, making sure your policy was not only getting the most value, but everything was still a good fit for your family, wouldn't that level of communication make you feel better? Yeah. Okay, and then you go into the process of who's in the house, you know, hey, we also offer an excellent bundling opportunity, is it bundled, if not, why, and then you go through a whole talk path that I do have very well down to a tee, a short video, a call typically averages from 30 to 40 minutes for an odd one home until you can successfully close the client, allowing them to see the opportunity of what Allstate really has to offer by protecting what matters most, their family.