communication, strong organizational skills, and a caring attitude. People even in the business world would like to be, feel like they're cared about. So I am very meticulous about detail and hearing what their side of things are and hearing what's going on to try and help them. It could be just a total misunderstanding. It could be a typo at the main office. Whatever the cause may be, I want to get to the bottom of it for them and help them out.