I have a vast amount of experience working in customer service, both in sales and product management and also as a train operator for the Bay Area Rapid Transit, which gave me a lot of experience answering questions and leading people in the right direction when they were searching for information. And as far as those who are coming to apply for this position, I think that because of the number of jobs, and I'm not overstating that, I've had many, but I'm not a youngster, it gives me the experience and the patience and the tolerance and the understanding how people work. And I think that those things applied together gives me a step up on others who are applying for this job.