That's a very nuanced question, because there's a lot of different problems that can occur specifically at a Starbucks. So it comes down to the specifics of those problems. I think the overall summary that I could be able to give you that kind of encompasses everything is, I start off by questioning the problem, whether out loud or internally to myself, to figure out what exactly are the specifics of the problem. Is this a problem that is very easy? Or is this a problem that's complex? What specifically about this problem is causing it to be an issue? All the little details. Then after questioning it, the final question that I ask is, is this a problem that I can solve? Or is this a problem that I cannot solve? And a lot of times that comes down to figuring out, is there something I can do? So for instance, when some of our machinery shuts down and isn't working properly, then the question comes, okay, is this something that I am capable of fixing with my knowledge of the machine? Or is this something that we need to actually get a tech in? And certain times, for instance, oh hey, it's the espresso machine's pouring bad shots. I can go through all the diagnostics that they would have us go through guided and be able to make sure that it's working properly. But for certain things, say for instance, the steam wand is not pumping steam out. Instead, it's actually going through its emergency ventilation for when there's no need for the steam to be coming out the steam wand and it sends it out that way to make sure the system is clear. Then there's obviously an issue that is internal to the steam wand that I cannot fix because I don't have any tools or anything to actually get in there. That's an immediate call for a tech. But I think I've summed up kind of the main points. Ask the questions, see if it's something that I can actually do or if I need a tech, and then get the tech involved. Usually also trying to gather as much information so that then the tech is not working with an empty canvas of, well, what is the problem? We don't know. I want them to know every detail that I can be able to get access to so then they're not walking in blind.