Two work tasks I like doing. Number one, I love dealing with complex situations. I love it when somebody calls and says that either they're having an issue with a product or that they need to purchase something and maybe they're not exactly sure what it is they want and we have to go through it. I see that as a challenge. Another thing that I really like doing is I really enjoy solving problems so when somebody calls in I'm always the one at the center saying this is how we need to do it and working through it. Two things I don't like. Number one, I don't like when I feel like I have to offer someone something that I know they're not going to need but it's just for commission. I'm the type of person that likes to make sales based on what the person definitely needs based on what I heard. Another thing I don't like doing, I don't always like giving bad news to someone. In other words, if someone were to call in and say they want a particular item and I have to say I'm sorry we don't have it and it's not going to be available for another couple of weeks or months, that is something I don't like doing.