A strength for me would be my call handles. I feel like those are really good. Just from the start, since I started working remote, I would say my call handles have always been great. I try not to use the mute or hold button as much as possible. A weakness for me would be communication. I say that only because I know myself and I try to keep it short, sweet, and to the point because I don't want to over talk the client, I don't want to over talk my boss or my co-workers because I know myself. So I try to keep it simple and that's also how I keep my work and my call handles low.