With regards to my experience using agency management software, with regards to my experience using agency management software, I pretty much have little to no experience using agency management software. I've used it just to play around with it. It seems pretty straightforward, being that my wife is an Allstate agent and she works from home. I have meddled with the software that she uses, like e-agent and a few of the phone parking softwares and so forth that she uses. And that is the extent to my experience with that. I do have an associate's degree in computer science and I'm very well versed in computer software, Excel, Word, PowerPoint, and even a lot of the programming software. So I'm pretty sure that I'll be able to master any of these software within a matter of days or so.