experience and sales experience and I'm used to a call center environment and the metrics. I am a problem solver, somebody who analyzes a problem, tries to solve it in the best way to help that person make their day better. I'm pretty attentive to detail and I've got a lot of skills from different positions and different type of work because I've done things over the years to expand my knowledge like I worked in banking, I worked in cell phones, tech support, all of those things and they just made it just a little bit easier for me to get the grasp on new positions and changing circumstances as it typically is in a call center or a job.