So, at my last position at Reliant Insurance, there weren't really any goals or metrics. I mean, they didn't record your calls or monitor you or anything like that. So, I wouldn't say there was any specific goals at that company. It was just kind of as the work came in, you did the work, you know, when you got requests or emails, you just responded to those and made calls for a change request or, you know, whatever the customer's concern was. At Geico, there were a lot of goals. I definitely met those and exceeded those. I was consistently ranked as a top 10% agent in the whole Geico company. The four goals they had, one was the amount of calls you took per day. So, it was just simply, you know, incoming calls, how many you were able to get in within a day. Another goal they had was the percent of surveys that you got that were excellent. So, basically, you know, people would fill out a survey, they could fill out anywhere from poor to excellent and anything in between. And if you didn't get an excellent, it really didn't count for anything. So, that was another statistic they evaluated you on. A third statistic was what percent of calls where there was a homeowners or renters referral pop on the call, were you able to get over and convinced to get a quote. So, not all call, not every call would have a pop where there was an opportunity either because they already had homeowners or renters insured with us or, you know, because for whatever reason. But if there was a pop, we were expected to offer and we had to maintain a high percentage of, you know, getting people over to get the quote to our homeowners department or renters department and then from there, they would quote it. So, those would be the three goals.