The most successful qualities a salesperson must have is definitely connecting with the customer and finding that problem that I can find a solution to. Definitely not being perceived as a salesperson, but as a person that's wanting to help them. Of course, definite follow-up and just continue to connect with them and follow up with them until they say no. I'm very tenacious. I'm always putting people back on my calendar, following up with them. If they say, follow up with me in two months, boom, it's on my calendar, I'll be picking up the phone, reminding them of our conversation and what we were wanting to discuss and see if their thought process has changed. But definitely a little bit tenacious, follow up, empathize, find a solution, and of course find the problem before you find the solution.