The best way about solving a problem at work is finding out or creating action item steps with the actual problem. Figure out if is there something that you are currently doing that is creating the problem and or look at all different aspects of the problem to see if there is something that is either missing within the current policy and procedures to either expedite or improve the situation or from there just the ideation allows you to just create a wider, how do I say, a wider aspect of the situation to then create the best course of action to handle it.