I'm a good fit. I'm a good candidate and a fit for this company because I've been with Allstate for six years now. I know the way the company works. I know what things they're looking for. I know what I know how our customers like to be handled. Allstate has been a part of me for a very long time. So I'm very aware of being a force for good. So even though I was in the contact center, I feel like our requirements may have been a little more heftier than what is to be expected at a local agency. And even working under harsh and fast-paced conditions in a contact center, being in an ever-changing environment, I've always been able to maintain better than expected metrics for any role I've been in with Allstate and Concentrix. And doing that has granted me great opportunities to implement changes with improving our processes that we handle on customer calls every day, increasing customer satisfaction. I'm always eager to help customers with giving them their best solution. So I'm an avid listener, and that's how I am able to provide that great customer service. And I base my support off of their individual needs. So I don't treat every customer the same. And what I mean by that is there are customers who need us to slow down our pace of talking. So you have to approach the conversation in a slower tone, be more patient, especially if you're speaking to older customers. So you have to assess every call according to what the customer needs. Some people are in a rush, and they want you to be very quick with their transaction. They want you to get the answer to them very quickly. And so you just have to be able to satisfy in every different angle. And being in the contact center, I've been able to do that because I was licensed in over 50 states. So I would speak to all types of customers with different backgrounds around the whole country. And I absolutely love that because it gave me a lot of insight, and it helps me become a better representative at my job.