I apologize. I made a small mistake in the second question. I would like to tell you a little bit about me. I am 49 years old. I have two children, a wonderful husband, a beautiful home. I live in the city of Armenia, here in Colombia. I have worked most of my life in the commercial sector. I worked for a while in the banking sector. I have been working as an insurance intermediary in the insurance market for approximately 16 years. I currently work with several companies and I have developed many commercial skills. I love customer service. I love being able to help people. I love knowing that we can give them the solution and take care of the heritage of many families. And create bonds that become bonds of friendship with these people who have given all their trust so that we can meet these needs in terms of insurance. Both cars, general services, health, life, etc. And answering the third question, I always focus on the solutions. Identifying what the problem is, I focus on the solution. That is what I do when suddenly the situation changes and it becomes an emergency. At this time, we are going through a health crisis in the country due to the change of government. This has caused us to develop new products in terms of health policies. We give them solutions and they meet the needs of the population at this time. Because the issue of general services, such as cars, homes, has become very expensive. Due to the change of government and the consequences of the pandemic, we have had an extreme increase in the cost of spare parts in vehicles. Imports of the same are not achieved. So everything is lacking and that obviously makes people at this time, through difficult economic situations, the first thing they think about is to cancel their car insurance.