I am so sorry for the last question. I misread. I thought I had another one And then said I stared at the camera like an idiot quickly, I Bring a lot of skill sets as far as organization admin even working in the AC industry that brought a lot of multitasking knowing where technicians are Knowing different problems different areas things of that nature I would say that would be a skill set that I Bring to the table. I've trained a lot of people in different office environments, too So I've kind of seen a mixture of how other people work Compare it to my own, you know tips and tricks along the way. I've definitely absorbed. I think that well-rounded experience has definitely Brought some great things that I can bring to the table. Once again, I am so sorry I'm staring like an idiot touching my face like it's not me. I'm so sorry Now to answer question number three, how do you handle difficult clients? A lot of people just want to be seen and heard It's one of those It's it you don't take it personally if somebody's yelling at me over the phone I Agree with them to a point of I'm hearing you as a human and we definitely Take it into consideration once you take the emotion out of The fact that it's not probably not personal to you and they're just upset and you need to provide a solution It's a it's a great way in their eyes. You're listening. You're not treating them like a number but you're also Putting your problem-solving skills to the test You are kind of thinking outside the box. I think some of my best customer service with angry people was thinking outside the box a little bit and I think really that is just a great way to start You definitely have to do some personality management and kind of read the room or their voice over the phone but yeah, I would say definitely take all of The emotion out of it on your end so you can think cool calm and collectively