Well, also in my car business, which obviously I'm going to talk a lot about because that's where I've been, you deal with a lot of challenging clients. Most of them were people that had challenging credit and they would come in and would expect everybody to lay down to them when they couldn't even get finance and then you had to sit there and you had to tell them why and you know, whatnot, which is, you know, it was not a big deal, but you know, nine times out of 10, those are the type, those are the people that think they have great credit and expect you to help them. So that was definitely the hard part. You just had to sit in front of them and tell them, tell them the truth and tell them what's going on and you know, go from there.