For me, goals are always something that I've worked in, especially being in sales. We've always had goals at the end of the month, so I just go extra hard, so to speak. I worked extra hours, I put in extra effort, extra labor, I went above and beyond what other representatives were doing, and therefore my time, my energy, and my efforts proved me right. I put in top sales three years in a row for my hospice services that I provided because I went above and beyond, provided in-person home visits, which other representatives weren't doing. I kind of just did all those little extra touches that really made families feel special and felt welcome. Customer service is something that I love, and so going above and beyond in the customer service aspect was something that I actually enjoyed doing, too, so it wasn't that I dreaded doing it. I went above and beyond, and again, I hit those goals, and every month I led our sales targets for three years consecutively.