Have I ever experienced a problem with a team member? Of course I have. Everybody has. If you work in sales, everybody is going to have emotions. Any job is going to have emotions. But how we've handled it, how I always handle it is, I've learned in my experience when I was younger, you always want to say what's on your mind. But in reality, to handle any situation, always listen first. Ask them about why there's this problem, what is going on, what caused them, and just listen to them. When you listen to them and then say your piece at the end, it always works out. I actually haven't gotten into any more problems after using this technique, and it's helped me out a lot in my life.