As I stated before, I've been working with Allstate Insurance for over 29 years. I originally started as a sales producer. I enjoyed sales. I enjoyed working with our clients, and as I've progressed over the years, I've gotten into a lot of training for younger members of the team, team members that are coming on as new hires and getting their license. It's been a joy to do that, but working in the customer service area of the agency has been just a wonderful challenge that I've embraced and enjoy working with our customers and helping them with their issues and problems and making sure that everything is resolved. As always, I learn something every day from this industry. You're never too old or never been in the industry so long that there's not something for you to learn and take with you on each new customer that you meet.