Hello, so my current position is a bilingual patient advocate here with Banner Thunderbird Medical Center. What I typically do on a daily basis is I screen our patients to see if they're potentially eligible for access. If they are, we assist them along the way up until they get a decision from the government. Typically on a day-to-day basis, what I like to do first is check my emails when I come just to see if there's anything that was pending from yesterday or overnight. After that, with my department, I usually work with the emergency department patients. What I typically do is we have an Excel sheet that we share with the nurses and our case managers, and typically they'll give us referrals to see who is needing insurance. Usually I'll print out their face sheets, what we consider in regards to their information. I go in person to see the patients, and as well as I follow up to see if there's anything pending. Typically what I do is I come back to the office and see if there's anything else that's pending. After that, we submit the applications and assist them.