Positive. Just to throw a word out there, like I explained in the first video, I'm an easy person to talk to. I'm a great listener, but also when I have the know-how and I have all of the information that I need to provide and the steps that I need to take with each individual customer, it eliminates it being cold calling for me. It turns into an informative conversation for me to give to somebody else to help them ensure whatever they need to get insured or to give them the best information to move forward to make the best decision.