I apologize my computer stopped working for the last question but to continue my answer I just try to think of how I would feel if I was the one receiving that news and if people lash out or get upset at you it you just have to remember it's not personal it's just they're you know frustrated they could be going through a million things that you don't know so that's just what I try to keep in mind when I'm delivering bad news to someone and then for this question how would my best friend describe me my best friends would describe me as sympathetic understanding always there for them always willing to listen to any frustrations they want to get out or if they just are going through it always just like someone that they can talk to and count on yeah that's how they would describe me