So i'm in my car and someone drove by really bad fast. So I had to Do that because I don't want you guys burning your ears out. Sorry about that. Um most difficult, uh thing that I had to deal with was both big challenge would probably be um, as tiktok calls them a karen, uh, I can't I don't know what the proper corporate term is for that but just a karen, uh She came in and she had a very complicated order and When we tried to ask questions to clarify things Uh, she refused to answer So we started working we built this in the entire order together. We were setting them out in pieces And she waited until we put everything out onto the counter To then look at us and say, okay. Well, you got this wrong You got this wrong and went through the entire list of things instead of telling us beforehand so we could start fixing it She waited until we were all done with all of it And so then when we asked a question like, okay, so Why didn't you tell us before like we we would have fixed this for you right away And she was like well because I wanted to watch you guys go through it and see if you would fix it yourselves Um, she then asked to speak to someone who was in management, which again I was on the floor So I was like, yeah, well I can talk to you. What's going on? Um, she explained that what happened to me in regards to that because I was dealing with something else and then when I said, okay, so My employees tried to do everything correctly they placed it out for you and then because you Waited until then they were asking why you waited to tell them instead of telling them at the moment And she was like, yes, that was the biggest issue so I had to kind of as calmly and as Nicely as I could explain to her like if you just tell us in the moment, then there would have been no issues um, and I said Now the only other thing that I would like that would ask is next time if one of my employees tries to Offer to read it out to you as you told me they did Listen to them. Let them read it out I know it's a long order and it takes forever, but they want to make sure that you get what you're asking for So, please let them do that. We all we all want to make sure that you get your order um She ended up Going through being angry still so we got her her full order. We just said, okay. Well, we're sorry We can't really do anything else for you. Um Just make sure you have yourself a nice day. I told the rest of my employees don't worry about it Just it's one person who is having