A typical day at my current job consists of me starting off the day by checking attendance for all of our sales agents, as well as logging into all of our information systems and ensuring that all of our agents are logged in as well. After that, that's when we start going into compliance checkings, trainings. We work very closely with our quality assurance team to ensure that all of our sales that are done by our agents are meeting our quality expectations, as well as they're staying compliant as well. And throughout the day, I closely monitor our agents. I do listen into live phone calls as well to try to avoid any non-compliant statements that may be made. And after that, I'm always available to answer any and all questions that my agents may have. They reach out to me during calls, after calls. I help with closing out our applications as well. And I would say during more so the end of a shift, that is when we go into checking time cards again to make sure that our agents are taking breaks, taking lunches, that we're not surpassing the time that they're supposed to. And I finalize our hours at the end of the evening.