Well, as we know, in the nursing field, we have a lot of turnover and staff shortages, and I experience problems with team members every day that don't have the work ethic or are constantly on their phones, having to put them on corrective action and making sure that they understand that the customer is number one and that they need to be felt and heard because they are paying for our services. Most times the corrective action helps, other times it leads to termination with the company.