What strategies do I use to build relationships with potential customers? As I stated in the first part of my video for the first question, I do love to strike up a conversation with them so that way I can figure out why they're calling, what their needs are, what they're looking to get out of the relationship, what they're looking to get as far as the reason they're calling in of course, but what they're needing and then from there I repeat back to them like I said what my understanding is of what they're needing to make sure that we're on the same page because it's important to be on the same page with your customers. After that we start in on the process and eight out of ten times I've gotten a customer exactly what they've wanted for the price they've wanted it and there have been a couple of occasions where I got the customer what they wanted but it was a little bit more than what they were anticipating paying but they still went with the product because they saw the good in it and the value for down the line so that would be some different strategies that I use to build relationships with my potential customers.