The strategies that I use to build relationships with potential customers are listening, listening foremost to what they need, and also being knowledgeable of what you want to present to them, the things that they need, also things that might enhance what they need, or things that they didn't think that they need, but they could definitely use. Again, you have to be courteous, you have to be kind, you have to listen, and you have to be knowledgeable of the products that you are selling, and be open and honest is the best thing you could ever do, and be positive and upbeat. Those are strategies that go a long way from whatever position that you're in, and so taking the time to just hone those in and really take care of the customer is what can really build strong relationships.