Well, my most challenging client I've had is a gentleman who came in and there didn't seem to be anything that anyone could do to make him happy. He was an older gentleman and didn't quite understand why, you know, he's never had a ticket, never had an accident, never had a claim, and his rates kept going up. So I had to sit, take some time and explain to him the coverages he had, any discounts that he may be able to apply on there. One was the defensive driving course, that would have saved him some money. And then I explained that right now insurance is kind of a tough market with inflation, all the natural disasters that are going on that were kind of a pool. So that it's not him directly that is affecting why his rates are, but because of everything going on all around, that is why the rate change was so much. And he was, I think, appreciative. I know he was still a little disappointed that his rate did go up, but at least taking the time to explain to him why and where and when and everything like that, and then offering opportunities to save him some money, kind of, I guess, lessen the inflation blow for him. So that would be probably my most challenging client thus far.