Okay, one of the most important qualities of a sales representative is you need to understand what you're selling. I mean, there's no point, you know, offering a product that you don't understand. So you need to understand what you're selling. And most importantly, you need to listen to the client. When you listen, you get a lot of information about what products you should be selling or not selling to the client. So like I said earlier, if a client is talking about their pets a lot, you understand that they value the pets so much and you're able to offer a product that can help them take care of their pets if something went wrong. So listening is a very important quality of a sales representative. And asking probing questions that can help you get some more information on the client is also a very important quality. And also paying attention to these details is very important to the clients because when you lose out on something that the client has mentioned that seems important to them, you know, they get to get the sense that you're not, you know, focusing on them or you don't care about them. So that can go south if it's not properly managed. So I think those are the main three important sales qualities that would help build a good relationship with a client.