In my resume I do have a long history of customer relationship management and things of you know kind of like on the sales sides of things but currently I am working part-time as a substitute paraprofessional and one thing that you know I kind of often had to exceed is we have these weekly I guess there are reviews kind of like that people will do on our services how we handled our students and the people that we're caring for and you know how we can exceed or meet expectations in a way that you know produces high quality service for the people that we're attending to one thing that I kind of did to exceed that is you know even though I'm mainly supposed to be taking care of just their physical basic needs being able to emotionally take care of my students or anyone that I'm servicing and kind of just allowing them to understand me and me understand them in a way that is really meaningful and I noticed that that's something that people when they do my reviews tend to like say that I do I tend to try to truly understand each other and you know exceed what is usually needed of people in that profession