I have many years of customer service experience, being able to talk to customers, get points across, help with issues and concerns. And then of course, me being a parent, I have a lot of patience that I've developed over the years as being a parent, that I also translate into my job. I have a lot of people who tell me that I'm very positive and patient in situations, which helps steer things in the direction I like to. And I'm a very, you know, positive person. I enjoy helping people. I enjoy getting things taken care of.