Hello my name is Michelle Montoya. I'm a little bit of my by myself. I've been working on the customer service for like about four years. I've been doing motor vehicle service third party and also while I was doing that I was sold and selling insurance with the third party company. What I did in my time doing customer service and the motor vehicle service third party is help our customers reach out, answer any calls or anything that's necessary, respond to emails, make sure that I did that in a timely manner as well as putting information, archiving it, collecting information and putting it somewhere in our files. Make sure that we proceed and fill out our Excel sheets. That's how we can keep track of the paperwork that we receive. I was also handling all the paperwork electronically as well as reaching out to customers for any inquiry or answering any like that.