When facing objections from hesitant customers, I empathetically listen to their concerns so I can get a full perspective of the picture they're trying to paint. Then I create, on the base of their circumstantial needs, just the peace of mind of being able to have their bundled protection with the additional coverage, and at the end of each of those calls, they find that they are looking to gather the additional coverage because I've spent time personalizing the conversation and listening to their needs with completion.