Some of the most important qualities of a sales representative is to be attentive, understand the client's need, so you want to do need-based selling, have a strong education as far as know exactly what you are selling, as well as know how to project those needs and kind of find the relationship between the customer and the needs that you are selling. Be positive and friendly. And remember, you are also building a relationship. You may not capture the sale at that particular interaction, but you are building a relationship which can lead to sales in the future, positive word of mouth. So those are things that a sales agent has to know and also be determined. You have bad days, you have good days, but as long as you know your product and you are consistent and you stick with it, you will break ground.