So the question is, what was my past sales experience and what was my most effective sales process? So technically I've had one sales position in recent years. I was a sales associate for Home Depot in the flooring department. So I would just help customers find the products that they needed for their project or their home and that was about it. As a cashier, probably in other positions I worked as a cashier, I don't think that would be considered a sales position because the customers already had the product that they wanted to buy. Now broadening out the question, broadening out my answer, I have been involved in selling ideas, not for money, but convincing listeners of the coolness of certain ideas. I had one time with a radio talk show host. I was interviewing authors and teachers and helping them to communicate their ideas and so I was enabling them to communicate and sell their ideas to the public. Sales process, well pointing out the benefits of the idea, pointing out how this idea was cool, I mean that applies to a hardware product or an insurance policy. How this can affect, how this can benefit your particular situation. So imagining sales, insurance sales, you have a customer, a prospect, you want to understand their situation and you want to offer a product which would be beneficial to them to satisfy their unique situation.