Hi, good afternoon. How would you? Well, if I don't know an answer to a question, I will let the customer know that. The customer or my employee knows that I will do a follow-up on the question or if my manager is present, then I will pass on the question to my manager or I will ask my manager for some guidance based on the question that was asked of me. And if there's no manager on property or if I cannot get an answer immediately, I would try my very best to do some research promptly to see how best I can assist the customer.