Goals that I was given at my current position was to work my renewals at least 30 days out. There was very rarely a time that I ever did not get this done. If I did not, it was from, you know, waiting on responses from underwriters, things like that. They also, our goal at our, at my current position was to return phone calls, you know, within an hour, at least send an email and, you know, an insurance. It is very urgent that you respond to a customer or if you tell them, hey, I will call you back by the end of the day that you, even if you don't have an answer yet, you still reach out to them and let them know that you are working on it and that you have not forgotten them.