What would make me a good candidate for this position? Well, I can think of three things. Number one is general insurance knowledge. I've been in insurance almost my entire adult life, going back to the early 90s right out of college. And I've worked in both a call center environment, where it's all phone calls, in an office environment, where it's about half and half. So I think I'm pretty flexible in how I work with customers. Number two is Allstate specifically experience. I've worked with Allstate before, although I want to get back up to speed. I want to make sure I'm up to speed with Indiana and the requirements there and make sure my training is up to date. And that's very important to me. I always want to be learning. I want to constantly be getting better. There's that old thing of you make just one positive change in your life once a week. Then at the end of the year, you'll be a whole completely new person. Change in being able to learn is good. So although I have a great deal of Allstate experience, I'm always looking to learn and to get better and be stronger. Number three, I'm a people person. I like people. I like those customers who call in. I don't like it, but when someone calls in and they're really upset, there's a billing issue or a coverage problem, whatever it may be, and they're really upset to the point where you can't even get it worded edgewise. I always take that as a challenge to really get it. So at the end of the phone call, they may not agree with the decision that we've made, but they understand and they feel they've been treated fairly. And so they walk away from the conversation in a better place than they were before. So I would say those three things, general insurance experience, Allstate experience, and working well with people. And I'd say lastly is how much I enjoy working with a team. I'm a really strong team worker. It's very important to me.