What, can you tell me what attracted you to apply for this position? Absolutely. I believe that this position, it aligns perfectly with my skillset, my experience. As far as insurance, yes, I am very new to it, but I understand all concepts and things that I am studying currently at the moment for another license, besides the one that I already have. I am experienced with 10 plus years in customer service. I have the best knowledge on how to resolve conflicts as far as, you know, just conflict resolutions, how to deescalate situations, how to persuade customers, basically retain customers at this point, make them feel comfortable enough to open up to me, to listen, to actually want to stay with the company. I would be a great asset to the company with my personality. I'm very outgoing, very talkative. I am adaptive. I adapt in any environment, with any cultures, as far as just, you know, the wide variety of customers that I probably will have to deal with. I also am very, overall, I can cross-train with anything, and I also do have managerial experience.