So explaining some of the important concepts to a prospect might be difficult without a graphic, especially Medicare and health insurance plan can be very complicated. And with all the name of the prescription drugs and procedure that most people can even pronounce right, like myself as well, that can be tricky without being able to see your stuff. So not everyone can express themselves very well on what they need or what they really want. And they might have a different understanding on language use or their expression regarding to the products. So that might be a challenge.