This is actually a great question. How do I respond when I don't know the answer to a question? Well, what I don't do, or what I try not to do, is just give an answer just for the sake of giving an answer. That's not honest. That's not really truthful. It limits my integrity. It limits the integrity of the company that I work for. What I try to do, to the best of my ability, is say, Hey, I don't know the answer to that question. If you'll give me some time, I will figure that out. I don't want to guess. I don't want to give you the wrong information. So let me find someone that can give me that answer, and I will get back to you. And for me, that could be a co-worker. That could be my boss. Someone that's got more experience in that field than I do. Someone that's got more knowledge in the field than I do. So one thing that I do not do, and try not to do, is give false information or just give my opinion. I want to make sure that whatever information that I give is accurate, and that it's coming from the company source, whether it be a fellow co-worker or management, so that I know it's right, and that I know that the customer is getting what they asked for.