Regarding using Office software and CRM systems, I have a very dynamic background in all kinds of Office software. I'm very versed in Microsoft Office, particularly with regards to word processing and legal word processing. I've also used some proprietary automated word processing software, CRM systems. I've used ACT CRM and I've used some proprietary CRM systems or built into other programs like ERP systems. I think that is most relevant to what you're looking for. As far as document processing and finalization of documents, that's very familiar to me.