Well my winning personality of course. I have actually had clients invite me over for like family holidays. I like to build relationships. I like my clients to know they can come to me and I am 100% of the time going to be there for them. You know I just think that it's important to treat people the way you want to be treated and if you do that you're always going to be successful. So I don't know if any other candidates feel differently. I certainly would hope not if they work in the insurance business but I'm open-minded. I am teachable and trainable and that's always a good sign especially when you're dealing with somebody who's been in the business as long as I have. Sometimes you find people think that they just know everything and I think that's a huge mistake because there is always a lot to be learned.