So, a time when I went beyond my employer's normal job expectations was a time that I worked for AAA Carolina's Insurance. There was a couple that recently got into a homeowner's, you know, a home buying process, but the home was on the shoreline of North Carolina. So if you know anything about underwriting, you know that there are different guidelines when your home is close to a large body of water. So, yeah, they had gone through their share of different companies. They were definitely frustrated, irritated, and everything else, but I did what I came to do, you know, which was make sure that they felt safe, one. Two, make sure that they felt comfortable with knowing who I am, giving them a good part of my background, letting them know that we're going to do everything that we can to assist them. So it was a two-day process, had to go back and forth with underwriting. A lot of times, you know, it may not be recommended or, you know, every company is different when it comes down to how you can contact underwriting, but luckily with AAA, we did have direct contact with our underwriting team. So we went around in circles trying to make sure we were within the guidelines and educating them with every bit of information that we had. So by the end of the second day, we were able to secure the policy for their new home and that assisted them and took a big weight off of their shoulders when it came down to their home buying process. So, yeah, that was the time. It was a big, beautiful home because, of course, you know, you have to look up certain things and then once you receive the information about the home, you'll be able to see what the home looks like. But, yeah, I still don't have contact with them now, but I know that it was a blessing to assist them that day, well, those two days that we were working. And, yeah, so that was a time that I remember the most. Another thing about me going above and beyond is I always go over quota. I know that's probably not a part of the question, but I do go above and beyond to make sure I hit quota early so that, you know, we can bring in and bring on as many different policies as we possibly can moving forward.