The things that I enjoyed about the current company that I work with is I do enjoy seeing more of the automobile side of my property and casualty license as when I did work in 2020 as an insurance customer service representative, I worked with a lady who had her own independent agency and she focused more on the homeowners and the commercial side. So being able to see more of the auto side has been very knowledgeable and the things that I do not like about the current company that I work with is that it is very difficult to get assistance. If I do have a question where I need help on and I'm in the middle of a phone call with a client, it does take some time to get assistance and there's not very many options to get assistance elsewhere besides my supervisor.