Hello. My name is Kiana Brown. I am 27 years old. I live in Michigan. Some of my favorite things to do are listen to music and spend quality time with my family. I've been in the customer service field for about 10 years. I've done retail. I've been in a restaurant. I've been in banking. I also have been one summer while I was in college, I was a sales rep for ABC Warehouse. So I've had experience being a call representative. And I love making good connection with people, with my coworkers, people that I work with. I enjoy making that personal relationship with customers so that it's just not a business transaction, but it's actually a genuine connection per se. I'm known to always have a positive outlook on life. I'm known to always encourage others around me. And I believe I'm an all-around people's person. And I believe I'm an always happy person. I'm always happy. And I strive to be happy no matter what comes my way.