First of all, I'd like to say thank you for the opportunity for this interview, I appreciate it. My name is Mark Mickelson. I can tell you what attracted me to this position. I've worked in call centers, my last two jobs, my last job I marketed insurance all across the United States and it sounds like this position does the same thing, so that's one thing that attracted me to this position and I love helping people, I love building rapport. Thank you.