There are several skills that I would bring to the job role. I'll touch on three of them. The first one being exceptional customer service experience, engaging with customers to build that rapport and that confidence and trust in the agency is a skill that I bring. And I do that by delivering on promises, by following up and following through. The next one would be account management experience, serving as that point person for customers to contact. Not to mention, I help develop and implement a proactive yearly renewal review process to reach out to customers to make sure that there's no gaps in coverage and that they're receiving all of their discounts to build those deep relationships with the agency and the customer. And lastly, I'm experiencing that consultative needs-based sales approach with cross-selling and account rounding, which allows me to build those relationships with customers, uncover those needs by asking the right questions, and then applying the best coverage solutions to take care of those needs.