Good afternoon, and thanks for the opportunity to speak with you guys briefly. My name is Quincy Ruffin. The thing that attracted me to this position is just familiarity, number one. I'm familiar with the products, services that you guys offer with Ball State. I've been doing it for five years, so I am familiar with it from the claim side, the customer service side, and also the sales side for the last four years. I think I can come in and make an immediate impact to your team.