 Hello. I would say what drew me to this position was the emphasis on written and verbal communication. One of the things I missed about my previous retail jobs was the opportunity to have daily interactions with customers and to just assist and be helpful and make their days a little bit easier, just with a smile or having a genuine conversation about how their day was, and really just making them feel less like a customer and more like a peer or a community member or a friend. So I think this would be a great way to let my interpersonal skills shine while also expanding my experience in an office-related setting.