To start off, building relationships. I think introducing yourself and tonality are a huge thing. The way that you talk can make someone open up and also finding common grounds with people. Kind of just seeing your surroundings like I don't know maybe if it's something that they're wearing that you're familiar with. Just starting random conversation. Things that are outside of the sale itself can kind of make the person feel more comfortable like they're talking to a genuine person. Then switching that into the sales aspect and going on from there you can really build a friendship.