I only have a couple pet peeves, and one is not being respectful of time management, being it be a meeting not going on at the right time, or customers saying, hey, you know, I'm going to call it this time, or just being punctual. I believe in, you know, always being considerate of time management, and that it's just who I am. I take pride in trying to be as best as I can be, as friendly as I can be, and very understanding, but excuses are another one. You know, everybody's got an excuse, but is it legitimate or not? Let's be real. Thank you. 