That's a pretty interesting question to ask. I'm not 100% sure what my ex-boss would say that would drive him, you know, whatever I do would drive him crazy. You know, one thing is that I try to do is no matter what situation I'm in or position I'm working for, when you're dealing with somebody else's situation, whether it be benefits or payroll, health insurance, life insurance, car insurance, whatever it may be, you're basically trying to help them and if I don't know the answer, I'm going to go and ask somebody above me and I'm going to make sure that I get the answer that is more black and white than maybe gray. That's just me and if, you know, that may be what drives him, you know, something that I do drives him crazy is I just want to make sure that what I'm telling the customer is 100% correct and I don't want a roundabout answer. I want a straightforward answer that I can give to them so there will never be any issues in the future.