Okay, so I will say the way that I work, I like asking right questions or questions that I think the right and listen to what they have to say. It dependent on the product. So in my case, my last job was with one main financial and we had these insurance packages for every loan at the closing time and you had to present these opportunities to them. So what I used to do before was ask related questions without them knowing about it. And by the time that I was closing the deal, just, you know, present that, do you remember you told me that you lost your job for this amount of time? With these insurance product, you can actually protect yourself in case if that happens again. And things like that always helped me to close more deals and reach my goals.