 So one of the things that attracted me to apply for this position is that I like having conversations with people rather than being at a desk and looking at a set of papers. I'd like to be up and talking to people. I think conversation is a huge part of life and I always like studying different ways that conversations can go and I just really like talking to people and also helping them get what they need. I just like trying to dive into the reason why they're really calling and what's motivating them to be working with us. And also, I think that real estate is a similar background, and that's what I had came from before. And real estate, you kind of have to reach out to different groups of people to find motivated people. And I feel like this would be similar because you have to go find people who would be interested in using your insurance. And just getting leads and lead sources are a huge part of that. And also I like to be creative and change little things and conversations to see how they might change the outcome.