is I'm a patient person, I'm a tolerant person, I have vast experience in other things and other jobs that developed me to work in a customer service sort of job. As you can find, I worked in transportation for 20 plus years and as a train operator, I dealt with many different kinds of problems, especially when passengers were upset about situation or trains not moving on the right time and I was able to resolve their problem. I also worked as a sales manager for a store with 12 employees and I was able to teach and direct them on how to handle difficult customers and to just resolve problems.