 In my previous roles, I take pride in two maybe three significant contributions. Firstly, as I listed in my application, I successfully trained and mentored eight individual employees over a six month period fostering a collaborative and skilled team. This not only enhanced the efficiency of our operations, but also contributed to a positive work culture. And not only did I handle the training, but also the onboarding process. Secondly, I played a key role in increasing customer interaction by approximately 10% through strategic utilization of social media and coordinated social events. By leveraging these platforms efficiently, we were not only able to expand our reach, but also deepen our connection with our audience, resulting in improved customer satisfaction and loyalty. These experience have reinforced my commitment to driving positive outcomes through effective leadership training. [BLANK_AUDIO]