On a scale of 1 to 10, I would rate my sales aptitude to be an 8, for the simple fact that I always ensure that I provide that active listening and that empathy for my customers. I always like to listen my customers out and be able to assist them in any kind of way that I can. I never like to say, I'm sorry, I can't help you, because I like to overachieve and I like to seek that answer and not give that negative kind of answer to my clients. I always ensure that I try my best in everything that I do and I maintain that kind of satisfaction for my consumers and having that reassurance for them and knowing that they're in good hands and I'm able to solve whatever it is just to make sure that they're satisfied. That's always my number one thing and maintaining that kind of trustworthy connection with my customers.