When I worked at Love's, there was this guy, he was an older guy, he had a lot of health issues. I always asked him how he was doing, I always made sure he had the day off to go to his appointments. He had cancer and he was trying to fight it and it just put him in a lot of pain, so I'd always make sure he was doing okay. We had to stand our whole entire shift, so I really felt passionate about the way I took care of my employees, so I kept on checking up on him and making sure he had everything that he needed. Competitive, when I was at Love's, one of the major competitions that we had was gas prices and there were multiple companies around us, so you always have to look online and see what their gas prices are and you have to try and beat that gas price, that way the customers will come to you. Professional, I was also at Love's and there was this young lady who was stealing food, so we had to contact Human Resources and they told us that we could have the go-ahead to terminate her employment, so we brought her in the office and we were on the phone with Human Resources and you always have to remain professional in those instances because you don't want to get sued. And also, a lot of customers who got angry, you have to remain professional and sympathize with the customers who are angry. Strategic, my position right now as a sales representative, I really have to be strategic in the way I find new customers and bring in new customers. You always have to think outside of the box on how to bring in new business.