I am going to talk really briefly because I do know that I stated I was in the sales department at NJM. I also have a side business of Pampered Chef, which I sell kitchen products with. But most importantly, it's not just the sale, it's the listening to what the client's needs are. Because if you don't capture what they need, you're never going to be able to sell to them to begin with. So you have to listen to what they're looking for and make suggestions from that. And if something is missing in what they think they need, you have to then obviously explain to them what is in their best interest with the assets that they do own and have.