Some of my greatest work-related contributions would be the implementation of new policies and procedures. My current company was fairly new when I came on. There was no employee handbook, so I implemented creating an employee handbook, and I heavily contributed to actually making the handbook and the policies inside of it. I also implemented monthly meetings. There were no meetings when I came on. I was able to talk to the owner about successfully switching over the customer software that we use to a new program, which we've used for two years since we've switched. I'm also great at fostering employee and co-worker relationships. We are very, very tight-knit. We have an open-door policy. Everybody feels very comfortable with each other.