So, I had one interaction when I was working at Starbucks at that time frame where I had a customer where, for this example, their drink was not made correctly by a colleague of mine, and they were immensely dissatisfied with it, and they proceeded to project that kind of anger onto me. And with my kind of endowables, all I could do was just ensure them that it was okay. I would apologize for the work that had been done prior with my last colleague, and I did the best that I could to my example and my kind of work ethic to fix the drink, to give aid to them, and help resolve the entirety of the situation.