I would say my biggest challenge I faced at my last job was just answering phones for the first time. So with the post-judgment legal assistant, oftentimes we were trained, before we were trained to phones, we had to know like the ropes of how things work before we can actually go head and toe, like not head and toe, but basically just interacting with the managers of the people who are not the clients, like the client that was on the file, and I feel like that was like something that was new to me because I, even though I am very confident with answering the phone, I don't want, I am very precise and with any things that I do, meaning that I want to get the information correct and just so there wouldn't be any discrepancies between like what the information I'm trying to convey here. So between time, I will say that I kind of struggled a little bit. I oftentimes, oftentimes misheard what was being said, but I did help, managed to get help from people, from supervisors and my team, from my co-workers in regards to what to say to said person, especially if they want to be very confrontational. I want to handle it in a very professional manner and not just upset myself nor the person I'm dealing with. I would say that over time, my confidence between answering the phone had grew exponentially, like I grew more comfortable just answering calls and just basically transferring those people, basically transferring the individual to the right department if they're calling for something else. So I would say that I was very, I would say like that was my biggest challenge that I faced, which is just answering the phone and just, just basically just being confident and just trying to relay the information to the correct parties and just basically just trying to settle the outcome without any like hardships or anything like that. So I would say like my team and most likely, mostly my supervisor will guide me through how to handle those type of calls and just basically just handle any kind of calls that came my way. So yeah.