I think I'm a kind person, I am somebody who tries to find joy every day regardless of what's going on, I'm pretty persistent and determined to find answers, solutions, I like to help people, so I am outgoing as far as being direct, but in a tactful way, I try to put myself in other people's shoes, that definitely keeps a person in line and in check, I think, because especially in a sales environment, you have goals, you have financial goals for yourself, for the company, for your role, but at the end of the day, especially in personal lines, you're helping people find their own financial stability. So, yeah, I think it's important to have an undercurrent of empathy throughout your interactions, for sure. Yeah, I don't know what else is... It's harder to talk about your own personality than maybe even your character, but hopefully that gives you a little more insight into who I am.