Well, I don't know the other candidates, but what I can tell you about myself is that I've gained enough skills to get a good customer service experience. I've gained a lot of skills like listening skills, emotional intelligence skills, interpersonal skills, and that has helped me to keep a good customer service experience. I try to put myself in the customer's shoes. I know that most of them are frustrated, and I've learned how to de-escalate a situation where the customer is mad, and I always try to make them feel that I'm doing the best I can, and even if I cannot, I try to make them understand this. But I like the fact of helping people, and that gives me a lot of satisfaction. Honestly, sometimes I don't feel that I'm actually at job because I feel like I'm there to help them, especially with old people. Not only with old people, but I feel that special connection with old people because it's like I feel their pain or their frustration, and I always try to help them and to give my best.