I think the hardest thing for people to say is most definitely, I need help. And that's why a lot of people find themselves in that position where they are making mistakes having to say, I'm sorry. And it's because we're not willing to ask for that help because a lot of times we let our pride get in the way. I think the number one quality you need in a person is somebody that's able to communicate how they're feeling, what they're thinking, what they're able to do, what they can't do. That way the job will always get done the correct way. Communication is key and somebody that is strong at that, whether it be with a customer or other team members, I believe will be successful in your line of work.