I've actually been an agent. So again, not asking the agents to do anything that I'm not capable of doing myself, that will help me in understanding their challenges, understanding their drawbacks, understanding their problems and being able to help them answer questions when they're on the phone with a client or if they run into challenges, being able to relate my personal sales experience with listening more than speaking, with asking the right questions to your client and mainly and most importantly, building that rapport to be able to understand where that client is coming from so that you can direct them in the right path and help them know which product is going to help them the most. Thank you.