In my current role as capacity manager at CRST, I've been given many goals and opportunities to meet them. I think the most important are that essentially we are working in a call center type environment, so we are expected to take so many calls as well as make so many calls each day to reach out to our customers and our potential carriers to see if we can make a good fit between loads that need to be moved and trucks that need to move loads. On top of that, we do have margin goals that we attempt to meet and we'd like to meet each week and month in order to have met a specific margin, as well as have so many loads moved. Consistently, for the last nine months, I've exceeded margin and loads moved. Every month I'm expected to move at least 300 loads. As of the end of January, I had moved 586, consistently my margin has been 12% and 16%. For 2023, my margin was overall at 16% and I had moved well over 100 loads extra each month. We also have a lot of interpersonal goals as far as reaching out to other co-workers, getting to know them, making sure that we're communicating effectively, and I consistently meet that as well.