My references will say that I'm very organized. In the customer support role, being able to organize your customers and your clients is very important. I'm always working on ways to increase organization, which indirectly leads to increases in productivity and efficiency as well. For example, in one of my previous roles, I developed the tagging system to decrease the amount of time spent sorting through tickets. Also develop a method to use the customer, the company's CRM to do list as a task management software. So I'm very organized and I always share my findings with the customer support team. And if you were to contact my references, they would be able to verify that I am very organized, very productive and very efficient as well.