My last goals at my last job were to be the eye of the office. I was the scheduler, I was the receptionist, I was the customer service person, I was the person that they came to when they couldn't get something figured out. I gave out directions, like Google Maps, pretty much any and everything that they needed, billing-related, getting an appointment schedule, asking a question about the office, something of that nature. I was the one that would help them set the goals, so I was pretty much like the eye of the office, even when it came down to the pre-offs of getting a procedure approved for the therapy or getting it approved for surgical procedures. I was the person that would get them that help and get them assisted to that. I feel that I did meet those goals as a person, as a human. I dealt with it and I took pride in what I did as a human being, meaning when I say that I exceeded my goals, I felt like I did meet them. I gave out great customer service, I scheduled appointments when needed, I was there if I needed to be at work, I didn't skip a day unless I had something going on personal with one of my kids. Other than that, I showed up and did what I needed to be done.