and she couldn't understand why she couldn't, you know, bring it back, um, due to the fact that she had left with it already. And, um, it wasn't set, you know, to her satisfactory anyway. So therefore, um, I basically, nobody wanted to help her, you know, she was frustrated and everything. And I basically helped her, um, with that, as far as, you know, her being frustrated. And I understood, I told her that I understood her frustrations and that I've been through the same, you know, ordeal before. So I knew exactly what she was feeling. And, um, basically, um, I went and I talked to the manager about it, you know, just stating the fact that, you know, we've all been through that same issue and he understood. And I took the, the, the equipment back, um, from her and, uh, she didn't even want the money. She just wanted an exchange, you know, after all of that, you know, and she was happy with that, you know, she was very, very, um, I uplifted her spirit, you know, by talking to her and laughing with her. So she was okay after that.