Hi, my name is Melissa Bird, and I do have a lot of experience in sales. I started at the age of five on my grandfather's farm, selling peaches. I know that's a bit random, but I've been in sales my entire life. As far as insurance and the insurance industry goes, I started back in 2018 with Progressive. On their service side, their commercial department, writing, binding policies, rewrites, reinstates, de-escalating calls, billing questions, filings. So lots of experience there. I became so good at it and was so comfortable in it that I branched out and got my PNC license about two years ago, and I've been looking for that best fit agency ever since. So that's what I'm doing now, trying to find my dream team.