They would say I'm hardworking and dependable, I make sure all my tasks are done by the end of the day, even if that means that I do have to stay late because I make sure that my clients, anyone who needs anything done, that it's done, that it's off my desk before I leave for the day. Even if the phone rings one minute before my scheduled time to leave, I make sure I take that phone call and I help that person, even though it means that I'm leaving work late. They'll also say when I was working claims that my co-workers around me actually said that if they ever had a claim, they hoped they would have either me or someone who was just like me helping them because they said that I would listen and I was empathetic and that I took my time and I would explain coverages or any questions that they had. So I think they would say that I was just friendly and making sure to get the work done that I had in front of me.