Working in management, managing people. Yes, I have experienced the problem with a team member many times, many times over. First of all, to be able to realize everyone is different. We all look at problems different. We come in the door daily or start our day with different issues outside of work that sometimes we carry into our work. So issues or problems do resolve. I mean, it exists. I'm sorry. But I do believe I've always tried to see the issue from the other person's viewpoint. I'm not always right just because I'm in management. I'm not always right. First of all, I'm a person. I'm human, just like the next. But being able to sit the person down and having a one-on-one conversation and listen, just be quiet and listen to them. When I listen, I found out sometimes that what they really had or the problem that they had, sometimes it had nothing to do with work most of the time. It was just a personal issue that they were carrying over into their work. It's just a bad day. But I do try to listen and ensure that I see from the other person's vantage or viewpoint so that we can meet in the medium and come up with a resolve together.