Hello, so what are my goals for professional development? I would say my goals are mainly to increase my level of knowledge when it comes to being a professional, being a role model, being at the top of the ladder when it comes to certain, when it comes to certain businesses and when it comes to certain tasks and roles that I set apart of myself. I know I am a leader inside of me. I just need the correct knowledge and the correct teaching to allow me to get to that level and I feel like this agency, Allstate, is definitely going to help me with that because I know that I will be able to be put to the certain max. I am going to be able to go through tasks and that will help me incline and increase my knowledge when it comes to customer service skills. I'm also going to get my bachelor's in nursing. Now that is the more professional, well not professional, but that's the more like the business side of nursing, more so the customer service side of nursing. So I feel like this agency is definitely going to help me to further my career and be a professional that I know I am.