I've been involved in customer service for the better portion of my career. My last position was with Chukochi, that's a hair salon and spa. I was responsible for various customer service concerns, scheduling, accommodating clientele when they're looking for appointments, finding the proper party to assist them in their services, and primarily a portion of sales. I also worked for the MAP Corporation, the Teleassist Division, which is an answering service. We basically handled calls for over 200 different companies, both large and small. And this was a service that was open seven days a week, and we worked out various hours. They were 24-hour schedules, and I primarily worked from 11 to 8.