What separates me from other candidates is because I previously did have a background in a call center, so I do understand the environment in regards to how the intro of the call should be and maintaining effective communication and being able to be clear and understanding with my clients at my previous call center job at Costco, we did work with dealing with a client's package and ensuring that we give the best care that we could provide for them. And another reason why I am different than most clients is because I believe that working together as a team is really important and I do like how farmer's insurance rewards individuals with benefits whenever they exceed those expectations, I really do like that. For me, I do demonstrate the quality that you guys are looking for because I will need to be clear and understanding as well as work as a team, I've been in positions of leadership roles in many of my jobs, not only do I have to be good at communicating, but be a good listener as well and I've learned a lot from my mentors on how to be a good leader.