What sets me apart from other candidates is, I believe, my background in different areas of customer service, whether that's collections or the insurance industry or just good old customer service. Helping customers out has been a career goal of mine. It's something that I believe that I'm good at. I listen to hear and create a solution, not listen just to respond and move on to the next customer. I feel that I try and make every call personal and make sure that I am helping customers at the best of my abilities. I'm not scared to say that I don't know, and I'm not scared to try and figure out an answer if I don't. And that's pretty much it, I try and lead with honesty and make sure that I'm doing everything in my power to have a high level of performance and be successful. So whether that means reaching out to my manager to get extra help, asking to sit in on calls with a high performing employee, whatever I need to do to find myself in a path to success, that's what I'm willing to do to make sure I reach the goal that I have.