I feel like the most effective way to keep your team members engaged and motivated is to continue to implement new ways to keep them motivated. In my previous role, I had theme days, like for instance, Monday would be Motivational Monday. So after I dropped the morning message, they would drop motivational quotes, pictures, things like that, that would help us get through that long work week. Also, I loved Wellness Wednesdays, where I wouldn't talk about stats at all in the morning message, just really leaving it open for them to really show me what they got. As well as, again, just those activities that you can have after work to really engage with your agents and get to know them on a personal level. It really ties into keeping it personal and really connecting with them, whether that be through games. We can play trivia throughout the day that has something to do with overall the role. Those kind of things. Fun little games to keep them excited and engaged throughout the day as it gets hard in a remote setting.