Some of the skills that I would bring into this job is, first of all, I would say that I am really good at communicating with customers, mainly the more angry ones. I have some way of calming them down. And I would say, secondly, just communication, being able to talk to people, getting them involved in some things, updating them on a lot of situations that are going on. And I would say third of all is I've become very proficient in learning new things. I'm also really good on technology, computers. I'm still learning a little bit about some softwares, but as of all of that, I've got it down.