It really depends on the car. A lot of times we used a hand pump that sucked the oil out, but I guess for general it would be, I open the actual oil cap that's on the engine and then undo the oil drain plug after taking off the plastic cladding out of the car most of the time on these newer cars and then letting the oil drain completely, taking off the oil filter, replacing the oil filter, replacing the oil plug, and filling the car with its recommended amount of oil. And checking fluids, just check the dipstick, wipe it off, put it back in, take it out, make sure it's at the fill line. Steering fluid, brake fluid, take off the cap, check the line, often having to refill them.