At my previous job, in my previous position, I was working for State National doing liens on vehicles, so placing or taking off CPI, depending on if they had the correct insurance coverages. Some goals that I had were to maintain an average handle time of five minutes or less, and from the beginning time to the end of my career at State National, I was the top rep. My average handle time was three minutes and under. Another goal that we had was to take about, I believe our metrics were 40 calls a day, and I was easily able to take over 80, depending on the call volume. It was a very fast-paced environment, so we usually had those calls. I was usually taking between 80 and 100 calls a day. We had a system called VeriTrack, where in between our inbound calls, we also have time to make outbound calls to insurance companies to verify that they have insurance to take off that CPI. Our metric was to do 20 of those a day, and I was doing anywhere between 60 and 80, so I was the number one top rep, and I thought that that was super awesome, that was super cool. Yeah, I like to tell people that.