All right and finally what are some personal criteria of how I may define good customer service? I think a customer service comes with problem-solving. A lot of the times customers or clients will reach out because they have an issue or they're stuck and they need you to help them get to the next step. The other part I would definitely say would be promptness. Making sure that you're on a good time frame and we're not like wasting any time or having the member of the customer wait far too long for a reply. Empathy and understanding. Let's say they're upset you definitely want to empathize with the member or the customer and make sure that they're able to reach out easily. You know knowing that there's a real easy or accessible way for a client or a customer to get said help is very very important. So I think that is some great criteria of how I would define good customer service.