What separates me from others is because of my years of experience, my high retention rate, and also my sales approach, which is to allow the customers to sell themselves. What I mean is that they would tell me what they need or what they want, and then I go through the policy, point out the benefits that they wanted, and also how the policy benefit meets their needs. In my first year in the insurance sales, I was the rookie of the year because of my high retention rate and high rate of referrals generated from my sales.