Hi, my name is Joanne Gray. I've done a lot of customer service roles, a lot of call centers roles as well. I've been working in, you know, different customer service. I've done a little collections. I've done a little sales. I've also done claims as well. Just a bunch of different things. I've been working with call centers, working in call center environments, excuse me, for roughly about maybe seven years now. So I would say I have a ton of experience working in that. I'm a people person. I love assisting others. I love helping others. You know, I look forward to, you know, just making sure that I'm always here to assist people when I can.