Hello, my name is Karina Romero. I'm just going off of question number one as the recording did get cut off. I currently reside in Houston, Texas and I am currently carrying an active property and casualty license along with the life health accidental and HMO. I am excited to join the agency as I did begin my insurance experience with Allstate prior. One thing I do love about the current company that I am with, I actually am working for a state firm agent here in Katy, Texas. I do like that he is very on his toes. He is always present and he's always helping us and encouraging us to tackle different things as far as servicing accounts or even just branching out as far as marketing sales. One thing I am starting to dislike is the fact that there is kind of a toxic environment that has been brewing since I've been with the company and with that office in particular. A lot of coworkers have drama and I don't like dealing with drama. I don't like dealing with anyone's personal issues and one of our coworkers actually did get let go because she did bring her personal life into the office and pretty much endangered us to an extent where this person or individual had to be written through state firm and no longer be applicable or communicate with any offices. So, I am definitely looking for something that's a little bit more at ease, more relaxing and just get back to where I started my insurance.