I have plenty of customer service skills, you know, from being patient to just being adaptable in general. You never know what kind of situation you're going to end up in. I'm also bilingual, I speak Spanish, and I'm fluent in it as well. I have definitely noticed that that makes a big impact in whatever job I take because I'm able to reach a different dynamic that maybe other people can't. I'm a very fast learner, I love learning new things, and the thing that interested me the most about this was the possibility of maybe being able to get the certification that I would need, obviously. I believe that I'd be able to fulfill all the steps that are needed, and then just be able to go above and beyond the role and just show you that I'm the right candidate for the job.