Hi, my name is Lawton Bullock. I am 26 years old and I am located in Raleigh, North Carolina. I'd like to thank you guys for giving me the opportunity to interview with you. A little bit about myself, currently I work at Fidelity Investments as a call center representative. I have about 10 years of customer service under my belt as well as doing outbound leads, lead generation, things like that. I was in the banking industry for a couple of years and then I switched over to the investment side of things with Fidelity. So I definitely have a lot of different software experience as well as some different complex problem solving issue experience as well.