So, for me, I try to make a priority to complete things that are most urgent. So, obviously, if it's affecting someone having coverage immediately, that's going to take priority over reaching out to just do an edit on something. I prioritize based on what the item entails. So, different calls would require me to reach out quicker than just for like an edit on something. If it's something where someone's coverage has lapsed, things like that, of course, I'm going to prioritize that first.