all right so while I was working at State Farm I was um I was hired as a claim associate so basically I have to talk to the customers they call and tell me whenever they had an accident and I have to ask them questions like where did the accident happen what time was anybody injured and then I go to the vehicle vehicle descriptions like where's the damages and stuff once I get all of that information I had that's when I filed a claim and then I had to put all the information in another system so I can make notes of it that's where in the other system I have to set up the rental set up the towing do segregation if needed do the repairs find them a nice shop that's close by so even if their vehicle is not drivable I can get it towed to the shop or if it's drivable but they just too scared to drive it then I can find somewhere close within so they can take their vehicle or it's a lot of options sorry or I can get somebody to come to their residence or wherever their vehicle is located to look at the vehicle and get an estimate and stuff on it so um that was that I talked to the agents a lot about the claim that I filed and make sure everything is right I tried to make my job was to make sure everything was set up so it can be easier for the agent in the person that's working a higher level than I am but um like I said in the earlier video it was a really good job and it was a really good experience and I'm glad that you know that I got to learn it because this is like that was my first time working with insurance so they did teach me a lot