I bring up quite a few different skills to a job, particularly in insurance. My number one skill is my ability to connect with people on a level to where we can build a quick relationship and a bond. I have great empathy, patience, and understanding. And I simply like to listen to what people have to say, and if it's necessary, add on to it. So customer service, number one, I believe customer service is the foundation of any business if it wants to be successful. Also I bring technical skills. I'm really good at computers, technology, that sort of thing, customer service, helping. So technical support, if a policyholder calls and says, how do you get into this app? I can't log in. What's my password? Can you reset my password, that sort of thing? I have the sort of patience and the technical skills to help them through that. They won't need to call the corporate office for technical support, especially if I'm their agent. They can come to me with anything and everything, and I just want to make sure that I have the capabilities to be their one-stop shop, one-time solution, one-time calls. What else? Other skills I bring, patience. I mentioned patience, but I mentioned it in the form of another skill, but I believe having patience with insurance is quite vital because not only do you have to show patience if you're trying to follow a specific lead or a specific policy that you may have been working with someone to try to get the policy for over a month, but patience in the terms of you may be speaking to someone who doesn't know insurance. They're not licensed in insurance. Me as a licensed agent, it is my responsibility not only to find the right policy for the client, but to also educate them about insurance and about the importance of liability, about the importance of claims, when to file claims, and all that, and sometimes that can be really daunting to some people to grasp it faster than others, but having that patience to not make someone feel as if they're...