I think that the most important thing to customers, being a person who also has had accidents, it's so important to not just know what you're selling, you know, it's also important to have that experience that what you've gone through, what they could possibly have gone through or may be going through, that knowledge as far as being in accidents and coverage and how important it is to have that. So relating to customers on that level is what I think would separate me from the candidates.