If I don't really know the answer to something for a certain question, I can't give a specific answer. What I usually tell a customer is, you know, to please give me at least a minute or two, and usually I'll either ask somebody that knows or try to get, you know, someone in the office that would, you know, know what the answer is. Because obviously I wouldn't want to give the customer a wrong answer or anything false. But yeah, that's pretty much how I would respond to a customer. If they asked me something and I wasn't sure, I'd just politely ask them to at least give me a minute or two, and then, you know, I'd approach or ask somebody that would know the answer.