My name is James Potter. I live in Longview, Washington, and I've been in the insurance business for about two years now. I started out with State Farm and got my PNC and life and health licenses within a month and mostly did service work out of that company and started to learn sales. It's a very different type of sales environment than Allstate is. After that I moved on to selling pre-need funeral arrangements out of funeral homes, utilizing life insurance, which was very interesting but not as monetarily beneficial for me and my family as I would have hoped. After that I tried selling Medicare through UnitedHealthcare for a little while and then got to Allstate. I've been with Allstate since this last May doing mostly outbound sales. My last agency I was expected to make about 80 plus calls a day or get 10 quotes or two sales. Most of my day was taking inbound calls, making outbound calls, so I'm very comfortable with cold calling and things of that nature. Prior to insurance, I was in the retail grocery sales business for about 16 years, forward customer facing every day. I learned a lot of great customer skills through that. I love working for Allstate. I love the insurance business. I feel like it's something I'm never going to know everything at and I love continuing to grow and learn every day. I've enjoyed working with Allstate these past 11 months and I would love to continue my journey with Allstate.