Well, I have not had many challenging clients in my various positions I've worked with. I also have had to deal with a few stingy customers. However, though, with the help of my co-workers on a particular couple of customers from Publix, we were able to help locate their items that they wanted, which weren't at our store but at another Publix store. We, I believe my customer service manager at the time, he called the store, called the other Publix stores to see if they could hold it for the customer before they got there and they could get the product they needed. The customer was satisfied with the fact that we handled it very well. And we, the customer left with a smile on his face and as he would reassure us, he would recommend our store to his friends and family if they ever needed somewhere to shop.