Do I have any experience working in a client-facing role? When I first started working in health care, it was in an orthopedic office where I was seated at a desk and I came in face-to-face contact with patients every day. And I did that for five years before I moved to all phone work. So I do have experience client-facing role with patients and customers and interacting with them face-to-face. And I have no issues with that. I'm very comfortable with that.