Okay, so we had a guest who was in their theater and watching a movie and unfortunately they had somebody else who was talking in their auditorium while they were watching their movie and what ended up happening was they started arguing with each other and one of them came out and asked to speak with the manager, so I went over to help them. He was super angry, but generally most of the time they really just want someone to hear them out and listen to them and feel heard. So I waited, I let him air out all of his frustrations and then I proceeded to offer him multiple options and we settled on moving seats and he was able to move to a different side of the auditorium and enjoy the rest of his movie. We also had another guest who came out after that saying that they were perturbed by two men fighting during that movie, so I also gave them passes so that way they could come and enjoy a movie on us at their next convenient time. I genuinely feel like they were happy with that.