Okay. Hello. My name is Tiffany Brown. So, at our last position, so we were basically over all clients and whatever with their profiles, anything extra that they needed assistance with, any customer complaints, anything extra that we could do to exceed our sales goals or exceed our products in general. That was pretty much my main part of the position. So I handled a lot of emails, customer emails, and texts, of course, as far as troubleshooting and such with that. So, yeah, mostly I excel pretty well with handling any kind of types of customer complaints or being able to be a mediator between people. On that, I'm good with people's skills as far as active listening.