INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(27751, 16533, 521, 3413, 0, NULL, 47, '20242291754580568.mp4', 'Scale of 1 to 10, how would you rate your sales aptitude and why? Well there\'s always a chance for learning every day. I still learn in this business even though I\'ve been doing it for so long. I would say I would rate myself about an 8. I\'m pretty aggressive as far as sales are concerned with aggressive follow-ups, emails, phone calls, X dates following along with immediately calling the warm leads that are given to me every day. Again though I really thought that I was applying for a customer service position but if I have to do sales I can do that as well which is what I\'ve mostly done my career.', '2', 0, '0', '2', '2024-02-29 22:06:06', '2024-03-30 23:00:15', '2024-03-30 23:00:15'),
(27752, 16406, 843, 4811, 1, NULL, 23, '202422914302326371.mp4', 'Why am I looking for a new job? Well, I\'ve been unemployed for about six months and I know a lot about the software business. I\'m looking for a big change on my career and I think that any opportunity that I can find that leverages my experience and skills would be something I\'d be interested in.', '2', 0, '0', '2', '2024-02-29 22:30:20', '2024-03-30 23:00:15', '2024-03-30 23:00:15'),
(27753, 16406, 843, 4812, 0, NULL, 46, '20242291432997476.mp4', 'About the goals you were given at your last current position, how often did you meet or exceed them? Well, I was assistant for the product manager and as an assistant, I did most of the goal scheduling and the directing of the teams and the lead of the teams to attain those goals. So we clear, we created clear goals for every two weeks. I took care that those goals were attained and whatever it has to do to attain those goals, we did it. Sometimes we overstep our goals. So we did an update of our goals, but we always attain our goals.', '2', 0, '0', '2', '2024-02-29 22:31:12', '2024-03-30 23:00:15', '2024-03-30 23:00:15'),
(27754, 16406, 843, 4813, 1, NULL, 44, '202422914334061914.mp4', 'I have 30 years of software experience. I\'ve been wearing several hats, project manager, assistant, UX, UI collaborator, technical documentation specialist. I\'ve been an auditor and a QA lead. So I have dealt a lot with customers when the issues are escalated. And once they\'re escalated to me, I either resolve the issue or escalate it to a level higher than mine to be able to satisfy the customer. I think I have a lot of experience, a lot of customer experience, and that\'s what I\'m bringing to the job.', '2', 0, '0', '2', '2024-02-29 22:33:38', '2024-03-30 23:00:15', '2024-03-30 23:00:15'),
(27755, 16406, 843, 4814, 0, NULL, 11, '202422914343168950.mp4', 'When can I start record, sorry, when can I start working? I can start working right away, March 1st is fine with me.', '2', 0, '0', '2', '2024-02-29 22:34:08', '2024-03-30 23:00:15', '2024-03-30 23:00:15'),
(27756, 16406, 843, 4815, 1, NULL, 11, '202422914345760268.mp4', '$75,000 to $80,000 a year.', '2', 0, '0', '2', '2024-02-29 22:34:53', '2024-03-30 23:00:15', '2024-03-30 23:00:15'),
(27757, 16484, 778, 4210, 1, NULL, 44, '202422916345354183.mp4', 'Hello, my name is Robin Mingle. I have been in a lot of different industries, but my main focus has been on insurance. I\'ve been in the Medicare industry for a while, working the vaccine of pills and grievance, authorization, support service, and different things through a Medicare plan. I have been still in insurance for three years. I\'ve done Medicare term whole life, accidental, and Medicare. I\'m very well-rounded, and I love being in sales. I have a master\'s degree as well, so I\'m very educated and very good with people.', '2', 0, '0', '2', '2024-02-29 22:34:58', '2024-03-30 23:00:15', '2024-03-30 23:00:15'),
(27758, 16484, 778, 4211, 1, NULL, 50, '20242291637066314.mp4', 'Okay. So you asked what skills would I bring to this job? I am very personable. I\'m a good communicator. I\'m a good negotiator. I\'m a good listener. I have compassion with people who are on the phone. And I\'m a good problem solver. To do insurance, you have to be kind of like all that. So I do it really well. And I enjoy doing that. But the skills I have, I have a lot of computer skills. Yeah, I\'m pretty well-rounded. Like I said, the main things I would be bringing to this job is my personality and my skills to be able to communicate with others, explain benefits to them, and help them make that decision that will benefit their life and their family\'s life. And you\'ve got to have communication, negotiation, and problem-solving skills to do that.', '2', 0, '0', '2', '2024-02-29 22:37:04', '2024-03-30 23:00:15', '2024-03-30 23:00:15'),
(27759, 16484, 778, 4212, 1, NULL, 32, '202422916385376652.mp4', 'An ideal workday for me is keeping busy, usually from 8 to 5, making either phone calls, assisting clients with their needs, answering any questions they have, selling insurance policies, writing up the applications, but basically keeping busy, not being bored. That\'s an ideal day for me, and that\'s usually between 8 and 5. I love it. I don\'t have to have any time on my hands, I just keep busy.', '2', 0, '0', '2', '2024-02-29 22:39:00', '2024-03-30 23:00:15', '2024-03-30 23:00:15'),
(27760, 16484, 778, 4213, 1, NULL, 136, '20242291642181090.mp4', 'You asked what separates me from other candidates. I\'m goal oriented, very competitive. I\'m, like I said, I\'m very big on problem solving, so I want to be able to reach everybody, explain everything to them. I\'m very thorough in my process, and I want, you know, the person that I speak to on a daily basis to understand before they make that decision on their applications. But like I said, I\'m very competitive, that\'s one thing, and happy all the time. And I look forward to speaking to people, getting to know people, getting to learn people. But what really separates me is my compassion for the other person on that phone, how I bring my own stories of what I\'ve been through into some of my clients. You know, when we talk about, you know, death is not always something you want to talk about, but I usually use some of my own experiences in my life that will kind of trigger to help them realize how much they need their insurance. Because it does, you know, death does have an effect on people\'s lives. Even though they don\'t know that yet, it will. And if they could have some kind of insurance to take care of that need, it won\'t be affecting the family when they go through that. But I\'m very personable, very compassionate, and you know, I\'m a competitive person. And what separates me from other candidates, I have been a top salesperson for the last three years, and I\'ve never sold anything when I first started in sales. So obviously I\'m doing something right. Obviously, you know, I have what it takes to get through to some of these people who don\'t want to listen, and eventually they will. But you know, that\'s accomplishments that I have, and I, you know, I hold that dear. I ended up in my first year getting a trophy, first, you know, for number one salesperson in my division. So that\'s something that would separate me from other candidates. But like I said, never had a sales experience for three years, but I ended up being the top salesperson for the last three years. So I am pretty good at this, and I love what I do, and I hope to have the chance to do it. Okay, thank you.', '2', 0, '0', '2', '2024-02-29 22:42:31', '2024-03-30 23:00:15', '2024-03-30 23:00:15'),
(27761, 16484, 778, 4214, 1, NULL, 91, '202422916441775061.mp4', 'You ask if you call my references what they will say about you. Well, what they will say about me is pretty much everything I\'m telling you about me. How I really work hard to understand the compassion I have to do. I really give it my all customer service because sales is not just selling something and letting it go. It\'s the experience you have and the time you take with these people to get to know them and feel what they\'re feeling, and to be able to give them a product that will solve their problems in their family\'s life. So I take a lot of respect and attention to these clients and listen. And we work together to find something that fits for them and what they feel comfortable with. And it\'s always good to be educated about it, but I believe that my references will tell you how fortunate they were to have me as an agent, and how hard I worked, and how I was a top salesperson as well, and that I had no experience when I did it at first. And I grew, and I love that, that I had a chance to grow and be somebody and understand sales, because it\'s not always an easy thing. You\'re not always going to get them all, but your main goal is to take somebody who says no and turn them in to say yes. I did that very well, but I have, you know, like I said, I believe my references would tell you how good of a salesperson I was.', '2', 0, '0', '2', '2024-02-29 22:44:26', '2024-03-30 23:00:15', '2024-03-30 23:00:15'),
(27762, 16513, 837, 4720, 0, NULL, 33, '202422917541554695.mp4', 'The reason I applied to Cooper Agency was because it seemed like a step out of my comfort zone. I\'m used to working in customer service environment, working with customers face-to-face, but I feel like it would be a big step to do customer service rep at home. And I feel like it would be a great fit for me because I love talking and communicating with people and helping people get situated.', '2', 0, '0', '2', '2024-02-29 22:53:28', '2024-03-30 23:00:15', '2024-03-30 23:00:15'),
(27763, 16513, 837, 4721, 1, NULL, 37, '202422917551443387.mp4', 'A typical day in my current job, I would start the day off at nine o\'clock by getting the front ready by setting up drink machines, wiping down, stocking up. And the reason I\'m looking for a new job is because I want to step into a new environment and I feel like it would be better for me to do an at-home job because I really don\'t have the current means of transportation right now, so it would be great. And the pay that you guys established on Indeed looks very good as well.', '2', 0, '0', '2', '2024-02-29 22:55:23', '2024-03-30 23:00:15', '2024-03-30 23:00:15'),
(27764, 16513, 837, 4722, 1, NULL, 14, '202422917555481757.mp4', 'I feel like I\'ve put in a lot about me into my resume, to tell you a lot about myself. But, I am a hard worker, I do try my best, and I am a quick learner.', '2', 0, '0', '2', '2024-02-29 22:55:59', '2024-03-30 23:00:15', '2024-03-30 23:00:15'),
(27765, 16513, 837, 4723, 1, NULL, 29, '202422917565817804.mp4', 'A customer at my job, their food was wrong, so the typical procedure would be to get my manager and they would either refund or ask the customer to remake it. But instead of doing that, I just asked the customer myself, would they like a refund or a remake, and I went and remade their food and made sure they were taken care of.', '2', 0, '0', '2', '2024-02-29 22:57:06', '2024-03-30 23:00:15', '2024-03-30 23:00:15'),
(27766, 16513, 837, 4724, 1, NULL, 18, '202422917573755265.mp4', 'There was a lot of drama in my last, well in my current job, so I would say that I dislike drama. I\'m a type of person, I\'m the type of person that likes to stay on task and get their work done and I\'m just not into drama.', '2', 0, '0', '2', '2024-02-29 22:57:43', '2024-03-30 23:00:15', '2024-03-30 23:00:15'),
(27767, 16547, 529, 4025, 1, NULL, 120, '20242291705049378.mp4', 'Hi. My name is Ken Lang, and as you may have seen from my resume, I\'ve been a teacher and instructor for well over 30 years. I\'m now moving on a second career. I\'ve acquired my line of insurance for PNC in both life and health. I did actually begin with State Farm. There was an issue with training. I mentioned it to them. There was no real formal training in terms of their system. We were operating three agencies, and so it was a bit scattered, to say the least. Nice people, not knocking them. It\'s just the nature of instruction, as I know it, as a teacher. There was no formal instruction in terms of the system, and so you\'re kind of left to your own devices. So, you know, if this is to work out, I would certainly want to know exactly how your system works, so that whenever I do deal with customers, I like to have confidence in knowing that I\'m communicating well, I\'m not wasting their time, I\'m being efficient as far as both the customer and you as the owner, the agent. And so I always want to do a very good job. I want to make sure that I\'m presenting myself well, presenting the company well, and that people, our needs are taken care of. But no, as a teacher for many years, I\'ve done residential contracting for nearly 20 years, so I\'m well familiar with the contracting business. And so I\'ve always dealt with the public in one form or another. I\'ve done lobby work. I have done safety.', '2', 0, '0', '2', '2024-02-29 23:03:35', '2024-03-30 23:00:15', '2024-03-30 23:00:15'),
(27768, 16547, 529, 4026, 1, NULL, 120, '20242291761379263.mp4', 'Hi, Kenneth Lang again. Question two. Question is, how did I master in performing those duties? The nature of becoming competent. And so this is one of the things that I\'ve, as a teacher, obviously I\'ve been a successful learner. And so I really do the deep dive. Even a few years before I actually retired from the School System of Livingston Parish, you know, during COVID, I said, well, man, I\'m just gonna go ahead and get a master\'s degree. And so, you know, the nature of working hard, spending whatever time is required to make sure you do a good job, and you become competent, become knowledgeable. You know, when you\'re knowledgeable and you\'re competent, you understand how systems work, you understand how insurance works, you understand the needs for client privacy and efficient service. The nature is to working hard, is that you put the effort that\'s necessary, even as a contractor. You know, if you put the additional 10, 15% in to make sure everything\'s taken care of, the client steps in, there\'s no issues. Because as soon as a client begins to see that there\'s maybe one thing wrong, do you know that they\'re looking for a second thing. And so you spend the extra time to make sure everything is done thoroughly, maybe even a little lanyard, possibly. And the customer is impressed with the work. You do such an overwhelming good job. They\'re appreciative for the efficiency and for the competent service. They know they feel good that the purchase they made when they bought the insurance was a good move, and that the service that followed it served them well. So hard work and competence is in the way I\'ve always approached all of my duties.', '2', 0, '0', '2', '2024-02-29 23:08:34', '2024-03-30 23:00:16', '2024-03-30 23:00:16'),
(27769, 16547, 529, 4027, 0, NULL, 120, '202422917152743900.mp4', 'Hi, it\'s Kenneth Lang again with question 3 of the video interview regarding tell me about the goals you were given at the last job season and how did you meet or exceed those goals. Well, I have to go back to the many years that I was as an educator at Livingston Parish, Denham Springs High School actually, and so let me just give you the structure there. Each school received a performance score, and so each teacher was responsible for either acquiring, helping students attain a certain level of credential or maybe passing certain exams. Well, my job was to actually instruct kids with what\'s called a performance and written exam competency program, kind of apprenticeship, and they would work through the first two steps of a four-step journeyman progression. So anyway, so I\'m going to be brief to give you some idea as to how well I performed. My level two, as a level one, level two, my level two students acquired the same point value as an advanced placement for college, and so at the end of the year, I as a teacher performed within a 95 to 100 percentile. That means that nearly all of my students were able to reach that credential, and so to give you some ideas to the worth of that for our school standing was that I produced between 15 and 18,000 points, credential points for our school, and so in a school that had over 120 teachers, I by myself produced nearly 15 percent of the school\'s points. It\'s not bragging, especially when they say you can do it. That\'s simply the facts, and so anyway, I wanted to relate that to you. Thank you.', '2', 0, '0', '2', '2024-02-29 23:13:18', '2024-03-30 23:00:16', '2024-03-30 23:00:16'),
(27770, 16547, 529, 4028, 1, NULL, 113, '202422917195332190.mp4', 'Hi, Kenneth Lang here with the Allstate interview, question number four. Give an example of a time when you went well beyond your employer\'s normal job expectations to get a job done. Well, you may recall the flood of 2016. Denver Springs High School received right at 30 inches of water. Needless to say, the school was unusable. We had to double up with Live Oak High School. It was quite a juncture experience. The students at Live Oak High School went to school from roughly 5.30, 6 o\'clock until about 11.30. And then we took the second half of the day, which was roughly 12 o\'clock until about 4.30. Needless to say, I had a classroom. I had a computer room. I had a workshop. And I had to make some type of similar opportunity for students to do the same work at a new facility. And they didn\'t have quite what we had at Denham. But, you know, needless to say, we dealt with what was given to us. And so just to be short about it, at the end of the year, not only I, but my entire school, the students, did better on standardized scores than they had during the regular year. It was kind of a nuts and bolts situation in terms of education. But, again, I was still able to maintain my performance in terms of credentials. And so I can say that not only I, but the students as well, rose to the occasion. And so we were able to exceed the expectations of the entire parish, actually, not knowing just how well this would or would not work. So thanks again for your time.', '2', 0, '0', '2', '2024-02-29 23:22:07', '2024-03-30 23:00:16', '2024-03-30 23:00:16'),
(27771, 16547, 529, 4029, 1, NULL, 109, '202422917242096761.mp4', 'Hi, Kenneth Lang here with Allstate Interview. Question five, what is the least favorite part of your chosen profession? Well, my chosen profession now is insurance. And so I understand in sales, it\'s really a need for filtering the numbers. You know, you do have to contact quite a number of people in order to come up to the quote, number of quotes you may need, four, five, however many a day typically, and that\'s auto, maybe others as well, life insurance and health. So anyway, you do have to filter through a number of people. So it\'s the need to understand the difference between, as they say, suspects and prospects. I hate to say that, don\'t want to belittle anyone, but in the nature of insurance, as you may well know, it is a numbers game. And so you have to really make sure you present your case well, quickly, clearly, and make your appeal for those type of insurance decisions that are emotional. You want to make that connection so that you can build a rapport, usually say within the first eight to 10 seconds. So it is a numbers game. You do have to hone your game, make sure that your presentation is concise, that you\'re clear, and that the people you\'re speaking to, you\'re speaking to them in a way that they can understand, depending on the clientele. But yes, it is a numbers game, and so I understand that, and so even with that in mind, I still attempt to be pleasant, presentable, and professional, not to mention competent. But that\'s the nature of the business. Thanks again for your time.', '2', 0, '0', '2', '2024-02-29 23:26:37', '2024-03-30 23:00:16', '2024-03-30 23:00:16'),
(27772, 16546, 785, 4306, 1, NULL, 41, '202422917331848436.mp4', 'Hello and thanks for the opportunity to interview for a position with your agency. My name is Robert Ratliff. I\'m from Buena, Texas. I was born and raised here in Southeast Texas. I\'m a family man, a former pastor. I currently work remotely for an all-state agency that is based in Louisiana, but I\'m looking for possibly a more lucrative position, some better tracks to run on. I enjoy what I do. I\'m just looking for to be put into an organization in a position that better provides me an opportunity for success. I\'m 56 years old and I\'m looking for my final career home. Thank you for your consideration.', '2', 0, '0', '2', '2024-02-29 23:34:01', '2024-03-30 23:00:16', '2024-03-30 23:00:16'),
(27773, 16546, 785, 4307, 0, NULL, 38, '20242291736532526.mp4', 'As I said, I work remotely for an all-state agency based in Louisiana, and what I like about the culture is I love the job, I love the people. It\'s good people, good ethical people. We work as a team, even though we\'re incentivized to succeed as individuals. The only thing that I dislike about the culture, there doesn\'t seem to be enough opportunity, enough of the right leads coming in, in a very, very tough market in southern Louisiana. But other than that, I\'m looking for some better tracks to run on that better positions me for success.', '2', 0, '0', '2', '2024-02-29 23:35:15', '2024-03-30 23:00:16', '2024-03-30 23:00:16'),
(27774, 16546, 785, 4308, 1, NULL, 24, '20242291738875310.mp4', 'The goal for production at our agency that was given to me is 19 items. This month, I just ended, I sold 10 items, which was second among five agents. So you can see why I might be looking for another position. I want to be in a position where I can come in and sell 40, 50 items or more per month.', '2', 0, '0', '2', '2024-02-29 23:38:41', '2024-03-30 23:00:16', '2024-03-30 23:00:16'),
(27775, 16546, 785, 4309, 1, NULL, 18, '202422917393477424.mp4', 'You know everybody fails. Everybody makes mistakes. It\'s what we do with that failure. It\'s what we do after that mistake that makes the difference. What I\'ve learned from mistakes is, of course, try not to repeat them again and learn how to make a better approach the next time.', '2', 0, '0', '2', '2024-02-29 23:39:58', '2024-03-30 23:00:16', '2024-03-30 23:00:16'),
(27776, 16361, 523, 3579, 1, NULL, 11, '202422918405745385.mp4', 'Hello, I am looking for a new job because I recently moved to the Bellsville area and I currently don\'t have a job in this area.', '2', 0, '0', '2', '2024-02-29 23:41:00', '2024-03-30 23:00:16', '2024-03-30 23:00:16'),
(27777, 16546, 785, 4310, 1, NULL, 30, '202422917404563115.mp4', 'What separates me from other candidates? Well, I have all state experience. I have property and casualty experience that I bring to the table, but what really separates me is that I\'m driven. I\'m hungry. I want to apply massive action to my next opportunity and on a consistent daily basis and be successful. I\'m driven. I\'m looking for my final career opportunity. I\'m driven.', '2', 0, '0', '2', '2024-02-29 23:41:13', '2024-03-30 23:00:16', '2024-03-30 23:00:16'),
(27778, 16361, 523, 3580, 1, NULL, 15, '20242291842415500.mp4', 'What attracted me to this position is being able to step up from the current skills that I have to learn new ones as well as being able to move up in the company and continue to excel in my career.', '2', 0, '0', '2', '2024-02-29 23:42:25', '2024-03-30 23:00:16', '2024-03-30 23:00:16'),
(27779, 16361, 523, 3581, 0, NULL, 19, '202422918433792072.mp4', 'I try to use the skills that I have learned from previous jobs in order to help me solve problems and if it is a problem that my skills or my logic will not help me solve then I go to higher up in order to help me solve the problem or lead me into the right direction.', '2', 0, '0', '2', '2024-02-29 23:43:10', '2024-03-30 23:00:16', '2024-03-30 23:00:16'),
(27780, 16361, 523, 3582, 1, NULL, 44, '202422918453219099.mp4', 'I would say some benefits that are important to me are the pay. I would like to be compensated a good amount in order to sustain a just a staple way to live have a you know be able to live pay for rent as well as food etc things that I might need. It is not a deal-breaker because if I don\'t make what I expect from this job then I would be able to get a second job or maybe an overnight job something to just help me pay off the extra that I don\'t make here. As well as opportunities for me to grow and excel there might be other opportunities in the company for me to be able to step up and make what I want to make.', '2', 0, '0', '2', '2024-02-29 23:45:41', '2024-03-30 23:00:16', '2024-03-30 23:00:16'),
(27781, 16361, 523, 3583, 1, NULL, 31, '202422918464215174.mp4', 'I do not have a prospecting market but my way of how I would bring prospects into the agency I would try to recruit people to come in from my personal life you know just situations that I might run to into day-to-day you know just have a conversation with people you know sometimes people just need services and I might just run and be the person that will be able to help them that\'s how I would bring prospects into the agency', '2', 0, '0', '2', '2024-02-29 23:46:50', '2024-03-30 23:00:16', '2024-03-30 23:00:16'),
(27782, 16556, 845, 4788, 0, NULL, 23, '202422915493816704.mp4', 'when selecting your next career. Making sure that it is a full-time employment and making sure it\'s something I really want to stick with.', '2', 0, '0', '2', '2024-02-29 23:49:48', '2024-03-30 23:00:16', '2024-03-30 23:00:16'),
(27783, 16556, 845, 4789, 0, NULL, 27, '202422915503030906.mp4', 'I have a lot of experience with customer service. I was a supervisor and manager in retail for the Reno International Airport. I loved working with all different types of people and personalities. I was always able to make sure my job was over and above and beyond of what was asked of me and I have a great attitude.', '2', 0, '0', '2', '2024-02-29 23:50:42', '2024-03-30 23:00:16', '2024-03-30 23:00:16'),
(27784, 16556, 845, 4790, 0, NULL, 29, '202422915512426859.mp4', 'With difficult customer interactions, I deal with it calm, cool, and collective and listen to what the customer has to say before, you know, expressing the answer in which we can both come to an agreement with and making sure that the customer is happy always and just taking the time to listen to what they are really trying to implement.', '2', 0, '0', '2', '2024-02-29 23:51:37', '2024-03-30 23:00:16', '2024-03-30 23:00:16'),
(27785, 16556, 845, 4791, 0, NULL, 53, '20242291553383962.mp4', 'I did encounter one tough customer, probably a few of them, but there was one that stood out of not wanting to make a payment towards their bill and they were always upset that they had to pay or was wondering why prices were going up or changing all the time and and I noticed that with all the other employees that were around he was just never that happy with any of their answers or feedback and so I was able to get in there and directly come in with a good attitude and let them know hey, it\'s okay. You know this happens and', '2', 0, '0', '2', '2024-02-29 23:53:27', '2024-03-30 23:00:16', '2024-03-30 23:00:16'),
(27786, 16556, 845, 4792, 0, NULL, 45, '202422915543442949.mp4', 'I believe I would be a good impact for this job opportunity because I am a fast learner. I can adapt to change very well. I love learning new things. A plus of that is I am bilingual. And I feel like I could be a great asset to the team and help the company grow even bigger hopefully one day as I get to know and learn everything that needs to be learned in this, sorry, in this career. And I have a great personality and get along with others.', '2', 0, '0', '2', '2024-02-29 23:54:53', '2024-03-30 23:00:16', '2024-03-30 23:00:16'),
(27787, 16236, 412, 4346, 1, NULL, 30, '202422919201472743.mp4', 'A few of my goals that I anticipate on completing is getting my insurance license within the next couple of months, and then also the best one is helping my son finish college. He has two more years in college. So those are my most important goals right now.', '2', 0, '0', '2', '2024-03-01 00:20:15', '2024-03-31 23:00:02', '2024-03-31 23:00:02'),
(27788, 16236, 412, 4347, 1, NULL, 60, '202422919213982490.mp4', 'The most important qualities of a successful service representative is actually practicing customer service. And what I mean by that, the customer service that we get nowadays is not the same customer service that was available maybe about, say, 10 years ago. You have to be human with people, and that\'s what I think is missing in customer service. Right now, it appears that people just want to get the job done just for the sake of saying that they\'ve done something for a customer, but actually showing the human side of it. The human side has gone away. No one shows empathy. No one actually shows any type of emotion anymore. It\'s just get it done, and that\'s it. So that\'s the part, I think, is what is successful at being a service representative.', '2', 0, '0', '2', '2024-03-01 00:21:41', '2024-03-31 23:00:05', '2024-03-31 23:00:05'),
(27789, 16236, 412, 4348, 0, NULL, 52, '20242291924367271.mp4', 'A few important factors when selecting your next career is selecting something that you enjoy. You don\'t mind putting your all into it. It has to be something that\'s second nature that you can do forever and it\'s not really considered a job. It\'s just something that you enjoy. You have to like what you\'re doing to do it and to be able to be successful at it. And always, you know, another thing is that you select a career where you\'re always growing and you\'re learning and you\'re incorporating what you learn and what you learn in order to keep that career just the boom and be successful at it.', '2', 0, '0', '2', '2024-03-01 00:24:05', '2024-03-31 23:00:05', '2024-03-31 23:00:05'),
(27790, 16419, 824, 4690, 0, NULL, 55, '202422918481737104.mp4', 'After a lot of thought and consideration, my business partner and I decided that this would be the best decision for us to split our separate ways for two reasons. My business partner recently got engaged and he\'ll be moving back to Arkansas to be closer to his family once he gets married. My parents are actually missionaries out of the country, however, the majority of my family lives in Texas, so when I was presented with the idea of moving and pursuing a career back in sales, this really seemed like the best opportunity and the best time for me to get back into a career in sales and be closer to my family as well.', '2', 0, '0', '2', '2024-03-01 00:40:54', '2024-03-31 23:00:05', '2024-03-31 23:00:05'),
(27791, 16108, 474, 2943, 0, NULL, 16, '202422916452856273.mp4', 'I\'m motivated by the desire to help others and I like to make sure that clients have the correct coverage and also that they understand how the coverage works. I possess the qualities of active listening, empathy, product knowledge, and I am persistent.', '2', 0, '0', '2', '2024-03-01 00:44:35', '2024-03-31 23:00:05', '2024-03-31 23:00:05'),
(27792, 16108, 474, 2944, 0, NULL, 16, '202422916595554053.mp4', 'I\'m really looking for a company that I could be with long term. I want to push myself to be an expert in sales. Most importantly, I\'m looking for a company that has great company culture. Having a team and being part of a team is very important to me.', '2', 0, '0', '2', '2024-03-01 00:58:39', '2024-03-31 23:00:05', '2024-03-31 23:00:05'),
(27793, 16548, 499, 4041, 2, NULL, 51, '202422920116100000.mp4', 'Hello, when faced with a complicated issue or a disgruntled customer, how do you go about defusing the call and handling the customer\'s needs? I try to put myself in the place of the customer. I think to myself, what would make me happy in this situation? And then I would try and offer that customer something a little extra to make them remember the great time that they had with myself. I am a customer service person and I enjoy helping people and so, like I said, I would want my time with that person to be as great as I can possibly have it be. Thank you.', '2', 0, '0', '2', '2024-03-01 01:01:20', '2024-03-31 23:00:05', '2024-03-31 23:00:05'),
(27794, 16333, 779, 4189, 0, NULL, 20, '20242291823367425.mp4', 'you', '2', 0, '0', '2', '2024-03-01 01:02:06', '2024-03-31 23:00:06', '2024-03-31 23:00:06'),
(27795, 16419, 824, 4691, 1, NULL, 37, '20242291921316009.mp4', 'I\'m a very visual processor. I prioritize tasks by using my calendar as well as using my notebook that I carry with me throughout the day. I prioritize tasks from the level of importance and time sensitivity using that as a gauge to go from what needs to be first thing in my morning as well as my new tasks that I can put in my notebook that can either be pushed to the end of the day or roll over to the next day.', '2', 0, '0', '2', '2024-03-01 01:02:15', '2024-03-31 23:00:06', '2024-03-31 23:00:06'),
(27796, 16333, 779, 4190, 1, NULL, 10, '20242291825433761.mp4', 'you', '2', 0, '0', '2', '2024-03-01 01:02:56', '2024-03-31 23:00:06', '2024-03-31 23:00:06'),
(27797, 16548, 499, 4042, 2, NULL, 73, '2024229203270068.mp4', 'Should one of our customers call to make a payment on their auto policy, and I noticed that that is the only thing that they have with us, I would probably find out if there are any kind of policy incentives to put with that current auto insurance policy. Maybe they can save money by bundling auto and life or auto and homeowners, something like that. I would tell them that we can bundle this for you and you can save X amount. Let me go ahead and run those numbers for you and see what you think. I\'d also let them know and tell them how important it is to have all of their assets covered just in case the inevitable should happen. Insurance is a wonderful thing and is really something that everyone needs to make sure all of their belongings and their loved ones are safe should anything happen in the future.', '2', 0, '0', '2', '2024-03-01 01:03:07', '2024-03-31 23:00:06', '2024-03-31 23:00:06'),
(27798, 16333, 779, 4191, 1, NULL, 15, '20242291832040798.mp4', 'you', '2', 0, '0', '2', '2024-03-01 01:03:22', '2024-03-31 23:00:06', '2024-03-31 23:00:06'),
(27799, 16333, 779, 4192, 1, NULL, 12, '20242291834174425.mp4', 'you', '2', 0, '0', '2', '2024-03-01 01:03:42', '2024-03-31 23:00:06', '2024-03-31 23:00:06'),
(27800, 16333, 779, 4193, 1, NULL, 12, '202422918424441.mp4', 'you', '2', 0, '0', '2', '2024-03-01 01:04:04', '2024-03-31 23:00:06', '2024-03-31 23:00:06'),
(27801, 16108, 474, 2945, 1, NULL, 15, '20242291775824610.mp4', 'So my ideal work environment is one where we can work as a team encouraging each other and sharing ideas. I also enjoy working for a company where I\'m pushed to grow my skills both personally and professionally.', '2', 0, '0', '2', '2024-03-01 01:07:59', '2024-03-31 23:00:06', '2024-03-31 23:00:06'),
(27802, 16419, 824, 4692, 0, NULL, 56, '20242291914741173.mp4', 'I myself am a very ethical individual. I\'ve grown up as a rule follower and I don\'t believe there would be any scenarios that would require myself personally to go against company policy. I believe they are there for a reason. If there was any scenario that seemed that standard procedure wasn\'t fit and that another action would be appropriate, I believe it would be appropriate to consult with a manager involved as well as other individuals who are involved in the situation to see what the best steps should be going forward to address the situation.', '2', 0, '0', '2', '2024-03-01 01:11:11', '2024-03-31 23:00:06', '2024-03-31 23:00:06'),
(27803, 16419, 824, 4693, 0, NULL, 43, '202422919205645413.mp4', 'Well, I\'m very adamant on the fact that knowledge is power. I always seek to understand situations thoroughly. I\'m a big advocate on asking more questions. I believe that asking questions and having a thorough understanding of the situation allows you to be a better tool in the situation as well as takes away the danger of unmet expectations for whoever you\'re working with or whoever is involved.', '2', 0, '0', '2', '2024-03-01 01:19:07', '2024-03-31 23:00:06', '2024-03-31 23:00:06'),
(27804, 16108, 474, 2946, 1, NULL, 18, '202422917191219360.mp4', 'So I am a self-starter and I do have a lot of initiative. I don\'t feel the need to be micromanaged. I like to work with managers that are strong communicators and are very direct with what they need from me so I can fulfill my role with minimal guidance.', '2', 0, '0', '2', '2024-03-01 01:19:13', '2024-03-31 23:00:06', '2024-03-31 23:00:06'),
(27805, 16419, 824, 4694, 0, NULL, 106, '20242291931999043.mp4', 'Well, I love the culture and environment that my business partner and I have created. From the mornings, when it starts with our breakfast and our time of quiet to get our minds right, set out our tasks that we have to do throughout the day, I\'m honestly very passionate about the business that we\'ve built and the routine as well as how it functions. I honestly don\'t have a lot of negative things to say about it. However, we have partnered with a local competitor, which I would say the strain has been mostly on communication. We don\'t have anyone working directly under us, however, we do work with other people now and it\'s not just us constantly together, we\'re also working with other people on different cars and in different environments throughout the day, but nonetheless, the lack of communication has been a learning experience and I always take these experiences as lessons and opportunities for myself to grow as well as grow others around me and learn how to implement better communication myself in order to solve problems and use my critical thinking to address the issues.', '2', 0, '0', '2', '2024-03-01 01:26:43', '2024-03-31 23:00:06', '2024-03-31 23:00:06'),
(27806, 16473, 382, 1989, 0, NULL, 31, '20242291743554607.mp4', 'Hello, what attracted me to the position is the new adventure, oh sorry my camera wigged out on me for a second, sorry, what attracted me to this position was the possibility for growth and improvement, I\'ve always been interested in potentially following through with an insurance agent job, yeah.', '2', 0, '0', '2', '2024-03-01 01:42:17', '2024-03-31 23:00:06', '2024-03-31 23:00:06'),
(27807, 16473, 382, 1990, 1, NULL, 60, '20242291745447273.mp4', 'What I did like about the culture of my job was the independency of it, so I am the director of safety for a concrete company. I was very independent, I ran the whole side of safety for this company and along doing that I was also a foreman, so I keep saying was, I am a foreman, so I do run the crew and I love the management position, I strive to be that. Now the thing that I disliked about the culture was I felt as, I feel as if I truly do not get the resources I need and deserve, I feel as if the company that I\'m working for is lacking and that is kind of one of the main reasons why I am looking for a new career.', '2', 1, '0', '2', '2024-03-01 01:46:05', '2024-03-31 23:00:06', '2024-03-31 23:00:06'),
(27808, 16473, 382, 1991, 0, NULL, 48, '202422917481866349.mp4', 'Tell me about a time when an upper-level policy change or decision helped you up your work. Sorry, I have to re-read that. So working as the foreman for a concrete company or working as a foreman on any job site, you do experience a lot of changes whether that comes with like RFIs or change orders or anything like that. A lot of the times what I like to do is just try to be as positive as I can because if it\'s a change, it\'s something that you have to follow through. So although it might suck at the time, if you get it done as fast as you can, then there you go. You don\'t really notice it.', '2', 0, '0', '2', '2024-03-01 01:47:23', '2024-03-31 23:00:06', '2024-03-31 23:00:06'),
(27809, 16473, 382, 1992, 0, NULL, 56, '202422917515494968.mp4', 'One of the best managers I ever had, his name was John, and this was back when I worked at Lowe\'s. This was like the beginning of my working experience. He always told me, and it matched what my dad always told me growing up, was the only easy day was yesterday, so you might as well make the most of today. And he was always there for me, especially when we had really crappy customers come in. He would always de-escalate the situation or just make it a better working environment. So I look at him and I always try to bring that to any working conditions I go into. All it takes is one negative person to make a room full of happy people mad. So I don\'t want to be that negative person, ever.', '2', 0, '0', '2', '2024-03-01 01:50:42', '2024-03-31 23:00:06', '2024-03-31 23:00:06'),
(27810, 16473, 382, 1993, 1, NULL, 51, '20242291754156633.mp4', 'Honestly, my greatest fear about getting this job is the future. I mean, I\'ve never had an insurance agent job before, so this is going to be a huge turning point. I\'m very excited for it though, if you guys do go ahead and go along and decide to hire me. There\'s no real fear about it, it\'s more fear of the unknown, but I\'m always excited for that. I really can\'t wait. I\'m super excited for tomorrow. I\'m looking forward to meeting with you guys and you guys getting to know me and me getting to know you and hopefully we can go forward with the next steps. Thank you.', '2', 0, '0', '2', '2024-03-01 01:55:03', '2024-03-31 23:00:06', '2024-03-31 23:00:06'),
(27811, 14555, 382, 1989, 1, NULL, 27, '2024229187534059.mp4', 'Hi, the first thing that catches my eye when I found this job posting was the location. Commuting is very important to me and having the opportunity to be convenient and manageable is a good motivation. The other thing was the performance-based success, which will also enrich my professional development. Thank you.', '2', 0, '0', '2', '2024-03-01 02:08:19', '2024-03-31 23:00:06', '2024-03-31 23:00:06'),
(27812, 14555, 382, 1990, 1, NULL, 36, '202422918102760508.mp4', 'My previous job was in a telecom company. What I like about it, it was a multi-nation company, so you can engage with different kind of team and different kind of customer. What I dislike about it, the regulation and the lack of resources that limit the progression and limit the work stability that you should have as a telecom company. Thank you.', '2', 0, '0', '2', '2024-03-01 02:11:07', '2024-03-31 23:00:06', '2024-03-31 23:00:06'),
(27813, 14555, 382, 1991, 0, NULL, 30, '202422918163521880.mp4', 'When there is a sudden decision and a policy change happens, at first I have to say the right thing that came up in my mind. So I have to say it out loud and see what the reaction is about it. And then I am very easy to adapt to a new situation, so I will come up with a solution that will be acceptable to all parties and be able to manage the work. Thank you.', '2', 0, '0', '2', '2024-03-01 02:15:45', '2024-03-31 23:00:07', '2024-03-31 23:00:07'),
(27814, 16538, 779, 4189, 0, NULL, 20, '20242292120780621.mp4', 'Well, I\'m a great people person, I like to talk to people, I\'m really good with customer service. I have a really good phone voice as well, and if you do pick me, you will not be sorry. I will do everything in my power to get everything done, make sales, do everything.', '2', 0, '0', '2', '2024-03-01 02:19:25', '2024-03-31 23:00:07', '2024-03-31 23:00:07'),
(27815, 16538, 779, 4190, 1, NULL, 13, '202422921203719877.mp4', 'I always want to do the insurance agency. I always wanted to get an insurance license to go ahead and further myself and to be able to make more money.', '2', 0, '0', '2', '2024-03-01 02:20:36', '2024-03-31 23:00:07', '2024-03-31 23:00:07'),
(27816, 16538, 779, 4191, 1, NULL, 11, '20242292121667210.mp4', 'My ideal work day as a security guard is securing the campus and securing the parking lot, also checking cameras to make sure anything\'s not going afoul.', '2', 0, '0', '2', '2024-03-01 02:21:06', '2024-03-31 23:00:07', '2024-03-31 23:00:07'),
(27817, 14555, 382, 1992, 1, NULL, 41, '202422918204640101.mp4', 'The best manager that I had met, he had this policy about the work when a problem happened, we cannot go say, hey, there is a problem at work. Instead, we have to say the problem and we have to come up with two solutions that can solve this problem. At the end, we sit down together and discuss the problem and the two solutions. We may go with one of them and we may come up with another one. That was very motivating to me and to my other workers to perform well. Thank you.', '2', 0, '0', '2', '2024-03-01 02:21:25', '2024-03-31 23:00:07', '2024-03-31 23:00:07'),
(27818, 16538, 779, 4192, 1, NULL, 11, '202422921213399700.mp4', 'I am a very hard worker and I aim to please. That means any type of thing that you want me to do, I will do it. If you need me to stay overtime, I will do it.', '2', 0, '0', '2', '2024-03-01 02:21:33', '2024-03-31 23:00:07', '2024-03-31 23:00:07'),
(27819, 16538, 779, 4193, 1, NULL, 16, '20242292122622384.mp4', 'They would describe me as a very people person. I like to talk to people and I like to get to know people. So they would describe me as a very people person and very friendly.', '2', 0, '0', '2', '2024-03-01 02:22:05', '2024-03-31 23:00:07', '2024-03-31 23:00:07'),
(27820, 14555, 382, 1993, 1, NULL, 14, '2024229182335304.mp4', 'The greatest fear about getting this job is I\'m afraid that it will be door-to-door sales which I actually I can\'t do. Thank you.', '2', 0, '0', '2', '2024-03-01 02:23:54', '2024-03-31 23:00:07', '2024-03-31 23:00:07'),
(27821, 16459, 837, 4720, 1, NULL, 10, '202422922383262902.mp4', 'Different opportunities, I\'m trying to expand my skills.', '2', 0, '0', '2', '2024-03-01 03:38:34', '2024-03-31 23:00:07', '2024-03-31 23:00:07'),
(27822, 16459, 837, 4721, 1, NULL, 40, '202422922394325451.mp4', 'What I do in a day at my current job is I sign in donors whether they\'re applicant donors or lapse donors, I sign them in, I check their vitals, I get a sample of their blood to test their hematocrit, test their plasma for their total protein levels. After that, I proceed to read them their finalization consents and then I thank them and I clean my area and I leave.', '2', 0, '0', '2', '2024-03-01 03:39:46', '2024-03-31 23:00:07', '2024-03-31 23:00:07'),
(27823, 16459, 837, 4722, 1, NULL, 12, '202422922401620198.mp4', 'Sorry, I have 8 years in customer service, that\'s not on my resume.', '2', 0, '0', '2', '2024-03-01 03:40:17', '2024-03-31 23:00:07', '2024-03-31 23:00:07'),
(27824, 16459, 837, 4723, 1, NULL, 50, '202422922413210747.mp4', 'One day this guy\'s pulse was very high and you\'re only allowed one retest so he waited a while, kind of relaxed his body and came back to get tested again after he was more relaxed and his pulse was still high and he kind of was, he was being adamant on trying to get me to test him again and that was not okay at all and I took it to management and they came out and spoke with him and let him know it\'s not okay to harass the receptionist to do something that they\'re not supposed to do.', '2', 0, '0', '2', '2024-03-01 03:41:35', '2024-03-31 23:00:07', '2024-03-31 23:00:07'),
(27825, 16459, 837, 4724, 0, NULL, 12, '202422922422823942.mp4', 'I don\'t have any dislikes.', '2', 0, '0', '2', '2024-03-01 03:42:08', '2024-03-31 23:00:07', '2024-03-31 23:00:07'),
(27826, 16292, 814, 4569, 0, NULL, 31, '20242292253031620.mp4', 'What initially attracted me to this opportunity was the fact that I get to work with people. I love making long-lasting relationships with everybody that I meet and leaving a positive impact on their lives. This specific position would obviously entail me being able to do that on a day-to-day basis. I\'ll be working with people, giving them the best expertise and knowledge on whatever type of insurance that they may be looking for, particularly life insurance or home and honor insurance.', '2', 0, '0', '2', '2024-03-01 05:04:53', '2024-03-31 23:00:07', '2024-03-31 23:00:07'),
(27827, 16292, 814, 4570, 0, NULL, 93, '202422922957479.mp4', 'So, for this specific job, I do have a lot of skills that I have acquired over the years of hard work and determination throughout my professional and personal careers. These skills would include oriented problem solving. That means I\'m able to look at a situation, see exactly what I need to do in order to solve that problem regardless of the environment and or situation. Critical thinking is another key skill that I have obtained over the years and that was through being able to listen to whoever I\'m speaking with, see what they\'re trying to see me see from their perspective, and then in turn act accordingly so that we can meet an agreement. Critical thinking is also another great skill that I have worked very hard to obtain. Critical thinking for me entails being able to look at every situation from unique perspectives and constantly checking where I\'m at and not only looking at the fine details but being able to look at the broader picture and be able to properly set goals and attain set goals and or come up with certain solutions or possible improvements in systems that may be already in place that could obviously grow and get better.', '2', 0, '0', '2', '2024-03-01 05:07:26', '2024-03-31 23:00:07', '2024-03-31 23:00:07'),
(27828, 15862, 824, 4690, 1, NULL, 11, '202422923323450256.mp4', 'Since I\'m going back to school soon, I\'m looking for a job that provides me with a consistent schedule and stability.', '2', 0, '0', '2', '2024-03-01 05:32:35', '2024-03-31 23:00:07', '2024-03-31 23:00:07'),
(27829, 15862, 824, 4691, 1, NULL, 14, '202422923404474935.mp4', 'I prioritize tasks first by upcoming deadlines, so that everything will be done on time, and after that I start with the more difficult task.', '2', 0, '0', '2', '2024-03-01 05:40:48', '2024-03-31 23:00:07', '2024-03-31 23:00:07');
INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(27830, 15862, 824, 4692, 1, NULL, 48, '202422923515187876.mp4', 'One time at my previous serving job, there was a situation with an aggressive customer that escalated and the manager was brought out. The policy for dealing with an upset customer is for the manager to deal with the situation 100% and I was told to go back to work. However, the customer asked the manager to step outside alone. And I felt that my manager\'s safety was at risk, so I walked out with my manager so I could make sure that the conflict was resolved peacefully. I took it upon myself to go against company\'s policy and to make sure my manager was safe.', '2', 0, '0', '2', '2024-03-01 05:51:56', '2024-03-31 23:00:07', '2024-03-31 23:00:07'),
(27831, 15862, 824, 4693, 1, NULL, 15, '202422923552776099.mp4', 'First, I\'ll use my resources to look for the answer, either by looking it up or by using the resource given to me. And if I still can\'t find it, I\'ll ask the appropriate people for help.', '2', 0, '0', '2', '2024-03-01 05:55:29', '2024-03-31 23:00:07', '2024-03-31 23:00:07'),
(27832, 15862, 824, 4694, 0, NULL, 33, '202431032553756.mp4', 'What I like about the culture of my last company is that everyone is nice and very helpful, and that the owner and management team are very involved with the company and employees. The culture of the company is like a family. What I dislike about it is that due to the nature of being a delivery driver, I work by myself, and even though everyone is very friendly, I don\'t get to interact day-to-day aside from morning meetings.', '2', 0, '0', '2', '2024-03-01 06:01:01', '2024-03-31 23:00:07', '2024-03-31 23:00:07'),
(27833, 16188, 845, 4788, 0, NULL, 32, '2024229228260496.mp4', 'A few important determining factors when selecting my next career is definitely going to be somewhere with a lot of room for growth as well as somewhere where I can definitely learn something new something that I haven\'t learned, you know previously and Definitely somewhere where I can expand and not only just growing within the company, but I feel like expanding as a person Somewhere where I can definitely, you know, get myself a little bit out of my comfort zone But also being able to talk to people because I am very social So I love being being able to speak to people and connecting with them on a different level', '2', 0, '0', '2', '2024-03-01 06:08:40', '2024-03-31 23:00:08', '2024-03-31 23:00:08'),
(27834, 16188, 845, 4789, 0, NULL, 43, '20242292294093911.mp4', 'Every job I have worked has been in customer service. I started working when I was 15. I was working at the Century Theatre over in Reno, and then my second job was at Port-a-Subs. There I was mostly on the front line or working in the drive-thru, and then my job that I have currently, I am a manager at Galaxy Theatres in Sparks, Nevada, and that job is primarily customer service. Not only am I talking to guests daily, am I selling them concessions, I\'m selling them tickets, but I\'m also talking to them on the phone, helping them out in any way I can, as well as responding to emails. So definitely customer service has been something that I\'ve been in for six years now.', '2', 0, '0', '2', '2024-03-01 06:10:21', '2024-03-31 23:00:08', '2024-03-31 23:00:08'),
(27835, 16188, 845, 4790, 0, NULL, 53, '20242292211262661.mp4', 'How I handle difficult customer interactions is definitely something that has taken me a lot of training and work But as a manager at my job currently, I feel myself as a representative of the business So I definitely try to handle things with a lot of care, you know I\'ve stated it before I\'m very outgoing. I try to definitely try to make the guest feel a little bit better I\'ll definitely try to speak to the customer, you know Definitely try to be as human as possible with them because sometimes especially working at the job I\'m at now, you know sometimes people are just having the worst day and all they want to do is come see a movie and Sometimes they just kind of take it out and all I try to do is make them feel better and I\'ll try to resolve the Situation, you know as smoothly as possible as to de-escalate it. I\'m definitely a de-escalator in that situation But I always try to do it, you know with a smile and I try to Make sure they see that I\'m being genuine and that you know, I completely understand where they\'re coming from', '2', 0, '0', '2', '2024-03-01 06:12:18', '2024-03-31 23:00:08', '2024-03-31 23:00:08'),
(27836, 16188, 845, 4791, 0, NULL, 92, '202422922141412682.mp4', 'So there was one tough customer that I remember very vividly. It actually did happen semi-recently. It was a couple and they were very upset because they had to leave their movie early because they were there were some kids in the theater you know they were being kids it was actually during Bob Marley they said that they were smoking marijuana in the theater and they just they had to leave they left and they called the next day explained to me the situation and then when they came in they were still very frustrated as you could tell like they were definitely you know just so upset they had to leave their movie as any of us would be so I you know I was like I\'m so sorry this happened to you I offered them you know some readmission tickets I made sure they got a free pretzel just because they had to leave their concessions and then I made sure to let them know that we would be available at all times so if they had any more issues they could always come to us I give them my number I give them the theaters number because we have a separate call line so I gave them the direct theaters number and I just let them know I apologized for it I let them know that this is something that would not be happening again and that it would be directly taken care of and they left and we were cracking jokes actually at the end of it when they did come out I was like was everything good you know they were laughing about it and they ended up really enjoying their movie and it was awesome because it started out you know they were so frustrated and then at the end you know we were kind of buddy-buddy and it was really awesome to see that kind of experience see that kind of thing you know they just it was awesome', '2', 0, '0', '2', '2024-03-01 06:15:37', '2024-03-31 23:00:08', '2024-03-31 23:00:08'),
(27837, 16188, 845, 4792, 0, NULL, 58, '202422922165891745.mp4', 'What skills I have that I believe would positively impact my performance is, I think I\'ve said it about three times now, but I am a people person. I love talking to people, I love getting to know people, I love connecting with people, especially strangers. It\'s so fun to see the different experiences that everybody does have and connect with everybody. I am also great on the phone. I definitely love talking on the phone. I will sit and talk on the phone all day with anybody. I\'m definitely a chatter, as well as I have an ear to learn. I have been in management since I was 18. And while I know this isn\'t the position that I\'m applying for, or management position, I mean, I definitely always want to learn. I always want to grow. I want to do something different. I am very excited to learn and I\'m just, I\'m ready. I think that I would be a great fit because I have so many experiences from so many different things and I\'m ready for more.', '2', 0, '0', '2', '2024-03-01 06:17:58', '2024-03-31 23:00:08', '2024-03-31 23:00:08'),
(27838, 16098, 758, 4321, 1, NULL, 13, '202431605974278.mp4', 'Well, good morning. I\'m looking for a long-term opportunity. I\'m looking for a job with stability.', '2', 0, '0', '2', '2024-03-01 11:01:09', '2024-03-31 23:00:08', '2024-03-31 23:00:08'),
(27839, 16098, 758, 4322, 1, NULL, 31, '202431623225472.mp4', 'So I had a member who had got pulled over and needed verification of insurance, so I was able to issue out a binder and also send out a copy of the ID cards to kind of de-escalate the situation because she was already upset that she had got pulled over and that the police say that she had no insurance.', '2', 0, '0', '2', '2024-03-01 11:02:51', '2024-03-31 23:00:08', '2024-03-31 23:00:08'),
(27840, 16098, 758, 4323, 1, NULL, 15, '2024316335451.mp4', 'What do I learn from my mistakes? Well, we all are human beings. Mistakes are going to be made. The most important thing is to learn from the mistakes and correct the behavior.', '2', 0, '0', '2', '2024-03-01 11:03:45', '2024-03-31 23:00:08', '2024-03-31 23:00:08'),
(27841, 16098, 758, 4324, 1, NULL, 17, '202431641859015.mp4', 'I would say maybe in the beginning it used to be building rapport with the member, but I\'ve gotten a lot better at building rapport and holding steady conversation, so I don\'t think that would apply.', '2', 0, '0', '2', '2024-03-01 11:04:29', '2024-03-31 23:00:08', '2024-03-31 23:00:08'),
(27842, 16098, 758, 4325, 1, NULL, 18, '202431652860584.mp4', 'My greatest fear would be getting this job and no room for advancement. I\'m always looking to become better so yes I\'m very ambitious about becoming better so', '2', 0, '0', '2', '2024-03-01 11:05:37', '2024-03-31 23:00:08', '2024-03-31 23:00:08'),
(27843, 16306, 521, 3409, 1, NULL, 17, '2024319355248571.mp4', 'If I had two jobs available, and one has a higher commission salary with a bonus, and the other has a lower salary with unlimited commission potential, I would choose the lower because it is unlimited earning potential for me.', '2', 0, '0', '2', '2024-03-01 14:35:55', '2024-03-31 23:00:08', '2024-03-31 23:00:08'),
(27844, 16306, 521, 3410, 1, NULL, 14, '2024319392855584.mp4', 'In the first 90 days of this position, I would learn the job, listen for feedback, ask questions, build meaningful relationships, and set goals for myself.', '2', 0, '0', '2', '2024-03-01 14:39:31', '2024-03-31 23:00:08', '2024-03-31 23:00:08'),
(27845, 16306, 521, 3411, 0, NULL, 30, '2024319451231452.mp4', 'During the typical workday, I would check in daily with my team to assess various projects that we\'d be working on throughout the week. I would like to meet with them on Mondays to get the goals for each week. I would then like to meet up midweek to discuss any issues that may have arisen on Fridays. I would recap the week with everyone to make sure we\'ve all reached our goals and just get a consensus of what we\'re doing the following week.', '2', 0, '0', '2', '2024-03-01 14:45:18', '2024-03-31 23:00:08', '2024-03-31 23:00:08'),
(27846, 16306, 521, 3412, 0, NULL, 11, '2024319463439453.mp4', 'My kids and husband motivate me the most. I want to be the best I can be for them, setting a good example for my kids.', '2', 0, '0', '2', '2024-03-01 14:46:36', '2024-03-31 23:00:08', '2024-03-31 23:00:08'),
(27847, 16306, 521, 3413, 0, NULL, 12, '2024319572034236.mp4', 'I would say my sales aptitude is a 2.43. While I don\'t have any sales experience, one of my greatest strengths is that I\'m a quick and eager learner.', '2', 0, '0', '2', '2024-03-01 14:57:22', '2024-03-31 23:00:08', '2024-03-31 23:00:08'),
(27848, 16530, 179, 562, 2, NULL, 52, '20243110132952421.mp4', 'So what attracts me to sales? My first introduction to sales was in the car business. I sold cars for Kia dealership. I had a great sales manager there who taught me very well how to sell and how to close. At that point in time I discovered that I am very good at it, but not only did I discover that I\'m good at it, I found that I really enjoy it. I really enjoy people. I enjoy talking with people. I enjoy helping with people. I found that I\'m a good communicator. I\'m able to articulate things and cater my speech in a way that different types of people and people from different demographics are able to understand. But at the end of the day, what attracts me to it is that just number one, I just thoroughly enjoy the art of selling and the art of closing.', '2', 1, '0', '2', '2024-03-01 15:15:17', '2024-03-31 23:00:08', '2024-03-31 23:00:08'),
(27849, 16530, 179, 563, 2, NULL, 56, '2024311017626656.mp4', 'So, what motivates me the most is my competitive drive and my competitive nature, but not necessarily competitive with my teammates, but competitive with myself. So every single day, whatever it is that I\'m doing, whether it\'s cars, insurance, whatever it is, I strive to be the best at what I do. So every single day, I\'m constantly trying to do better than the day before, I\'m constantly trying to learn, trying to learn new things, new ways of doing things, anything that I can do to try and get a competitive edge or get ahead, but that\'s what motivates me. I\'m competitive by nature, I have a strong work ethic by nature, and I\'m very much self-motivated.', '2', 1, '0', '2', '2024-03-01 15:18:22', '2024-03-31 23:00:09', '2024-03-31 23:00:09'),
(27850, 16530, 179, 564, 2, NULL, 77, '20243110204976724.mp4', 'So, my strengths as a salesperson are, well, number one, my skill level and just my natural talent. I am really good with people. I\'m really good at using specific tonalities and asking purposeful questions in a very specific way to guide the customer to their own conclusion, which that conclusion would be to purchase the product that I am selling. Some of my weaknesses, I do, sometimes I don\'t think, I realize, sometimes I have some insecurities about my own abilities, and then some of my weaknesses are I\'m pretty hard on myself. So if there\'s a person that I didn\'t close or there\'s a person that I thought it could have done better, I take it pretty hard and I\'m pretty hard on myself as a salesperson in judging my own performance and then going back and reviewing, like, oh, if I just would have said this or if I just would have done that or, oh, I just could have done this and then the outcome would have probably been different. So those are some of my strengths and then also some of my weaknesses as a salesperson.', '2', 1, '0', '2', '2024-03-01 15:22:10', '2024-03-31 23:00:09', '2024-03-31 23:00:09'),
(27851, 16530, 179, 565, 2, NULL, 42, '20243110234837684.mp4', 'So I do have some prior experience with remote work at the prior agency or the current agency I guess I still work for. I do have a phone and a laptop that I work from home for. I do go into the office, that purpose is more so so I can field after hours calls, take after hours calls, do quotes on Saturdays and things of that nature. But I do have experience working remote and the experience has gone well. I\'m very disciplined. I have a private office that I can work from home and I believe that I would be successful in working remotely.', '2', 1, '0', '2', '2024-03-01 15:24:35', '2024-03-31 23:00:09', '2024-03-31 23:00:09'),
(27852, 16530, 179, 566, 2, NULL, 64, '20243110285090155.mp4', 'So I consistently exceed my sales goals. So on average, at the agency that I work for, we primarily do property and casualty. So we primarily, the bulk of it is auto insurance and then HO3s or DP3s, dwelling fire policies or homeowners insurance policies. That\'s where the bulk of the premium comes from. And typically right now, I average 50 to I would say like 70,000 a month in premium. The best month I ever did was 83,000 a month in premium. But I consistently exceed my sales goals. And it\'s been that way in every sales position I\'ve ever held, whether it be the car business or I sold mattresses at one point in time. I sold cell phones. I worked in debt collection. But in any sales position I\'ve ever held, I\'ve always exceeded the sales goals and expectations.', '2', 0, '0', '2', '2024-03-01 15:33:04', '2024-03-31 23:00:09', '2024-03-31 23:00:09'),
(27853, 16586, 93, 2563, 1, NULL, 35, '2024311083534392.mp4', 'new career, I\'m looking to continue the career that I\'m good at. I really enjoy working in the insurance industry. I\'m really good at building relationships, and I think that everyone is given a gift in life, and my gift is connecting with people, earning their trust, and I really enjoy being able to take care of them and their families, and protect them from any financial distress.', '2', 0, '0', '2', '2024-03-01 16:09:26', '2024-03-31 23:00:09', '2024-03-31 23:00:09'),
(27854, 15932, 824, 4690, 1, NULL, 16, '2024311094367486.mp4', 'Hi, I\'m looking for a new job to explore and grow more and I\'ve been working as a revenue manager for past five years so I wanted to change in my career and do something new.', '2', 0, '0', '2', '2024-03-01 16:09:45', '2024-03-31 23:00:09', '2024-03-31 23:00:09'),
(27855, 15932, 824, 4691, 0, NULL, 10, '20243110104274058.mp4', 'I prioritize tasks by focusing on what\'s more important and I start working on that.', '2', 0, '0', '2', '2024-03-01 16:10:25', '2024-03-31 23:00:09', '2024-03-31 23:00:09'),
(27856, 16586, 93, 2564, 1, NULL, 40, '20243110102489502.mp4', 'So, I actually took a job a long time ago in Texas as a customer service rep in a mostly commercial insurance agency. I really didn\'t know what I was doing, but once my agent trained me, I actually fell in love with it. I come from a long line of nurses. I didn\'t really want to be a nurse. I still wanted to help people, and working in this industry still allows me to help people. They\'re just not coughing on me while I\'m doing it.', '2', 0, '0', '2', '2024-03-01 16:10:37', '2024-03-31 23:00:09', '2024-03-31 23:00:09'),
(27857, 15932, 824, 4692, 1, NULL, 23, '20243110114265395.mp4', 'I used to work as a revenue manager and I used to take care of all the complaints from the guests at the hotel. And we are not supposed to give free night to a guest, but a guest was very dissatisfied by the service. So I gave a guest free night so that they have a better experience with us.', '2', 0, '0', '2', '2024-03-01 16:11:43', '2024-03-31 23:00:09', '2024-03-31 23:00:09'),
(27858, 15932, 824, 4693, 1, NULL, 10, '20243110122120236.mp4', 'I always let them know that I\'ll get back to them and research and make sure I know the answer and let them know after that.', '2', 0, '0', '2', '2024-03-01 16:12:21', '2024-03-31 23:00:09', '2024-03-31 23:00:09'),
(27859, 16586, 93, 2565, 1, NULL, 65, '20243110121416918.mp4', 'One of the main things that motivates me working in this industry is when I\'ve had conversations with customers. We\'ve grown over the years. I\'m able to protect them, their assets, their families, and something happens. And because they listened to my recommendations, they were protected. And I get the thank you. Oh my gosh. Thank you so much. I\'m so glad you recommended this or that because this happened and my family didn\'t suffer any kind of a financial loss. And then they leave me a great review and that motivates me to continue what I\'m doing because it makes me feel like, okay, I got this. I can do this and I can do this for more people. And to me, helping people is a wonderful thing. And that thank you at the end of the day makes it all worthwhile.', '2', 0, '0', '2', '2024-03-01 16:12:36', '2024-03-31 23:00:09', '2024-03-31 23:00:09'),
(27860, 15932, 824, 4694, 1, NULL, 13, '20243110125926632.mp4', 'I like that I was interacting with guests and over the phone but what I disliked was I could not interact with people in person a lot so that was about it.', '2', 0, '0', '2', '2024-03-01 16:13:00', '2024-03-31 23:00:09', '2024-03-31 23:00:09'),
(27861, 16586, 93, 2566, 1, NULL, 57, '20243110135526629.mp4', 'So, the reason I think I would be a good candidate for this position is, one, I have almost a decade of experience with Allstate and using the different systems. I was more on the customer service side, but we were sales oriented, so we were recommending additional coverages, additional lines of coverage, and increasing limits, deductibles, things like that. I know how to explain the billing, which was a big, big thing for me, because Allstate billing can be confusing, and I\'m good at building relationships with people and earning their trust, so they do want to come to me with questions or when they purchase a new home or need an additional line of coverage, so that\'s why I think I would be a good candidate for this position.', '2', 0, '0', '2', '2024-03-01 16:14:18', '2024-03-31 23:00:09', '2024-03-31 23:00:09'),
(27862, 16586, 93, 2567, 1, NULL, 41, '20243110152532764.mp4', 'So, to me, self-driven means I don\'t need a list or I don\'t need someone to constantly tell me what I need to be working on because I should already know that. I can motivate myself as well as work with a team, but I don\'t have to ask for a list because everything I need is already in the system. So there\'s no need for a list or there\'s not enough leads because, yes, there are. They\'re already there. You just have to find them. And so that\'s what self-driven means to me.', '2', 0, '0', '2', '2024-03-01 16:15:46', '2024-03-31 23:00:09', '2024-03-31 23:00:09'),
(27863, 16535, 742, 4184, 1, NULL, 28, '2024318513516877.mp4', 'Why insurance? I would say there\'s a ton of opportunity in insurance. There\'s so much that you can do. And the more you learn, the more you learn you need to learn. But I also like helping clients see the value in insurance so they understand how insurance can help their lives and make their lives better and really help them on their darkest days. And it\'s a great way to help people.', '2', 0, '0', '2', '2024-03-01 16:50:41', '2024-03-31 23:00:09', '2024-03-31 23:00:09'),
(27864, 16535, 742, 4185, 1, NULL, 26, '2024318553529648.mp4', 'What attracts me to sales? I like the action, figuring out how I can help my clients, and figuring out what they need in a way that helps me be financially successful. There\'s nothing better than closing deals and, you know, renewing deals and getting those credit card numbers and figuring out how to make a sale complete.', '2', 0, '0', '2', '2024-03-01 16:54:54', '2024-03-31 23:00:09', '2024-03-31 23:00:09'),
(27865, 16535, 742, 4186, 0, NULL, 28, '202431945593963.mp4', 'My strengths are I\'m honest, I\'m trustworthy. If I say I\'m going to do something, I do it. I\'m consistent. I\'m very driven and I\'m very helpful. My weaknesses, I guess admitting that I have weaknesses, but I\'d say sometimes I don\'t know when to cut bait on a bad deal and just let it go or stop beating a dead horse soon enough and move on to the next deal.', '2', 0, '0', '2', '2024-03-01 17:02:49', '2024-03-31 23:00:09', '2024-03-31 23:00:09'),
(27866, 16535, 742, 4187, 2, NULL, 35, '202431992378930.mp4', 'I love it when I can win deals by educating my client and showing them where the value is, maybe in exclusions or coverage missing, not just that they\'re going to save a couple of bucks. If they do want to save that couple of bucks, what it\'s really going to cost them is insurance. A lot of agents just try to show them a cheap price and get them to sign. Any time I can get a client to understand the value of insurance, I feel like that\'s a successful transaction.', '2', 0, '0', '2', '2024-03-01 17:09:58', '2024-03-31 23:00:09', '2024-03-31 23:00:09'),
(27867, 16535, 742, 4188, 1, NULL, 22, '2024319143129347.mp4', 'What motivates me the most is absolutely my family. Being a good dad and being a good husband, being a good provider, showing my son, you know, that we can do hard things and when you work hard good things come to you in life. So that\'s what motivates me the most and a fat paycheck never hurts anything.', '2', 0, '0', '2', '2024-03-01 17:14:02', '2024-03-31 23:00:09', '2024-03-31 23:00:09'),
(27868, 16605, 824, 4690, 1, NULL, 21, '2024311042967672.mp4', 'you', '2', 0, '0', '2', '2024-03-01 17:42:10', '2024-03-31 23:00:09', '2024-03-31 23:00:09'),
(27869, 16605, 824, 4691, 1, NULL, 16, '20243110425973746.mp4', 'you', '2', 0, '0', '2', '2024-03-01 17:43:00', '2024-03-31 23:00:10', '2024-03-31 23:00:10'),
(27870, 16605, 824, 4692, 0, NULL, 24, '2024311044471257.mp4', 'you', '2', 0, '0', '2', '2024-03-01 17:43:32', '2024-03-31 23:00:10', '2024-03-31 23:00:10'),
(27871, 16605, 824, 4693, 1, NULL, 20, '20243110444159711.mp4', 'you', '2', 0, '0', '2', '2024-03-01 17:44:43', '2024-03-31 23:00:10', '2024-03-31 23:00:10'),
(27872, 16605, 824, 4694, 0, NULL, 54, '2024311046931432.mp4', 'you you', '2', 0, '0', '2', '2024-03-01 17:45:07', '2024-03-31 23:00:10', '2024-03-31 23:00:10'),
(27873, 16592, 541, 3613, 1, NULL, 40, '2024311148546339.mp4', 'I feel like all nine players are important to the game you have to have all nine to make the game go smoothly but technically if I had to make a decision I would say absolutely the pitcher and the catcher. The pitcher you have to have him or her to pitch the ball without without a pitcher the game can\'t go and the same with a catcher. I actually was a catcher back in the day when I was younger and so that would be my answer. Thank you', '2', 0, '0', '2', '2024-03-01 17:48:08', '2024-03-31 23:00:10', '2024-03-31 23:00:10'),
(27874, 16592, 541, 3614, 1, NULL, 28, '20243111495877286.mp4', 'I feel like the thing that separates me from other candidates is the way that I handle customers It\'s not something that I I know that I do it\'s just something that comes natural unlike me with interviews I\'m not a very good person to interview, but yeah, I do apologize for that, but I am a very good person', '2', 0, '0', '2', '2024-03-01 17:50:01', '2024-03-31 23:00:10', '2024-03-31 23:00:10'),
(27875, 16543, 825, 4695, 1, NULL, 38, '202431100546094.mp4', 'When I don\'t know the answer to a question I would ask the person to wait while I double check and see if I can find the best answer or the correct answer from a colleague. I would ask the person if they don\'t mind waiting and if they don\'t mind waiting I would go and find out if it\'s going to take a little bit longer to find the correct answer for them. Then I would ask them if they want me to give them a call back or come back to them, contact them once I have the correct answer for them.', '2', 0, '0', '2', '2024-03-01 18:00:57', '2024-03-31 23:00:10', '2024-03-31 23:00:10'),
(27876, 16543, 825, 4696, 1, NULL, 126, '202431103584520.mp4', 'We have a regular customer who comes into the dry cleaners where I\'m currently working who\'s always very abrupt and grumpy and very particular about his orders and how things should be and if anything\'s even remotely off. He\'s quite forthright in telling us how I\'ve handled it is how I handle all customers is just to be as pleasant and polite as possible. Make sure that I\'m using all of my active listening skills and showing I am listening to what he\'s telling me and then explaining how I can resolve any issues or explaining why we\'ve done something a particular way and just making sure that that communication is there. It\'s also every single time he comes in it\'s a good opportunity for me to build up rapport with him and then now that I\'ve built up a lot better rapport with him I find that I can deal with him a lot better than other colleagues who don\'t have that rapport already in place. And I\'ve built up trust by showing that I\'m always just being completely honest with him and I am listening to everything he\'s saying and now that I\'ve got that rapport and I\'ve built that up it\'s a lot easier to deal with him. So definitely listening, making sure I\'m hearing what he\'s saying, making sure I\'m responding well and making sure that he\'s understanding my responses and understands what\'s going to happen next. That\'s the best way I find with dealing with challenging people.', '2', 0, '0', '2', '2024-03-01 18:04:04', '2024-03-31 23:00:10', '2024-03-31 23:00:10'),
(27877, 16543, 825, 4697, 1, NULL, 64, '2024311053066011.mp4', 'I\'m looking for a new job because I\'ve worked at Harleyway Cleaners for two years now. I never knew anything about dry cleaning before I started the job and I now know everything about the dry cleaning in the shop and how it works and dealing with all the aspects like the customer service. I already had a good background in that, but I\'ve learned all about how the pressing and the cleaning and everything else works there. Unfortunately, there\'s no room to progress there and I feel that it\'s just it\'s not a challenge anymore. I enjoy dealing with the customers when they come in and the rapport that I have with customers, so I do want to continue something where I am working with people. I just don\'t feel that there\'s any room to grow there, so that\'s why I\'m looking for a new job.', '2', 0, '0', '2', '2024-03-01 18:05:34', '2024-03-31 23:00:10', '2024-03-31 23:00:10'),
(27878, 16543, 825, 4698, 1, NULL, 26, '2024311062919597.mp4', 'I would describe my personality as friendly and helpful and reliable, very good at attention to detail, definitely outgoing, a little bit reserved but that\'s just British culture. So yeah, that\'s it.', '2', 0, '0', '2', '2024-03-01 18:06:30', '2024-03-31 23:00:10', '2024-03-31 23:00:10'),
(27879, 16543, 825, 4699, 1, NULL, 86, '2024311081366771.mp4', 'So what skills would I bring to the job? I\'m very good at customer service. I have a good work history of dealing with people and customers in all kinds of situations. Back in the UK I was working as a nurse in an A&E department and so dealing with people when they\'re having their absolute worst day, it\'s what that\'s all about. So I found that with the customer service jobs that\'s really helped. Also I\'m very adept with computers. I actually build my own computers. I know my way around all the Microsoft Word and Excel and I\'m very quick at picking up new computer systems. That\'s definitely a skill that I have. In fact the job that I\'m in at the moment I tend to fix any of the computer issues that come up and we use the spreadsheets to record all the tailoring jobs and if there\'s any issues with that or setting up the formulas it always comes to me to do that. So yeah, customer service, good computer skills. you', '2', 0, '0', '2', '2024-03-01 18:08:17', '2024-03-31 23:00:10', '2024-03-31 23:00:10'),
(27880, 16164, 837, 4720, 0, NULL, 57, '20243113121521010.mp4', 'I\'ve never worked at an insurance company before, so it\'s something different, but I like different. It also gives me the opportunity to learn about different types of insurance and help people understand their coverage options. Also I enjoy being part of a team. My current job right now is a team-based job, so I enjoy that. I like to be part of something that supports and protects others. It\'s rewarding to me because it makes a positive impact in people\'s lives. I feel like giving people insurance is a positive impact on people\'s lives.', '2', 0, '0', '2', '2024-03-01 18:11:11', '2024-03-31 23:00:10', '2024-03-31 23:00:10'),
(27881, 16164, 837, 4721, 1, NULL, 102, '2024311314332422.mp4', 'A typical day at my job, you go in, you get like this technology thing, it\'s like a phone. Basically I\'m a personal shopper, so I shop for online, I do online orders, I shop for people\'s online orders, I do that until it\'s time for me to go. It\'s called pick, so our orders, it\'s called pick, so sometimes when our picks are done, we have up to like a thousand, and it goes all the way to 8.30, so once we get to 8.30 and we\'re done, it\'s supposed to be done early, it\'s supposed to be done later, but once we get done, I help with dispense, that\'s usually what the boys do, so I help with that, that\'s like taking orders out, skidding them, putting them, if we have like chill, like cold stuff, that goes in the freezer, we have to put it in the freezer, I usually do that, I usually help. Yeah, sometimes it\'s slow, sometimes it\'s fast, it\'s not usually slow, but I\'m always busy, that\'s what I like, that I\'m always busy. And I\'m looking for a new job because I want a new experience, I want to get out of retail, I want something different, something new, and when I found this job, I got excited because it\'s something new that I never did before, and like the job I\'m doing now, I never did before, like I did retail, but I never did what I\'m doing before, so I always like to do new stuff, and yeah.', '2', 0, '0', '2', '2024-03-01 18:15:11', '2024-03-31 23:00:10', '2024-03-31 23:00:10'),
(27882, 16164, 837, 4722, 0, NULL, 45, '20243113185086351.mp4', 'I have a wide range of skills, but I put the main ones on my resume. So I\'m very tech savvy. I love technology. I\'m really all my life is I have really been good with technology. So when it comes to like that type of area, I\'m very good at it. I\'m very good at problem solving when it comes to angry customers. I\'m very good, good at it. I\'m very good at and I\'m always eager to learn new things. I\'m very fast at learning new things all my life. I did a bunch of different retail jobs. I\'ve learned it fast. I picked up new skills easily.', '2', 0, '0', '2', '2024-03-01 18:17:51', '2024-03-31 23:00:10', '2024-03-31 23:00:10'),
(27883, 16444, 812, 4546, 1, NULL, 12, '20243112211026458.mp4', 'I found out about this opening on a job website, just searching for positions.', '2', 0, '0', '2', '2024-03-01 18:21:17', '2024-03-31 23:00:10', '2024-03-31 23:00:10'),
(27884, 16444, 812, 4547, 1, NULL, 20, '20243112215231466.mp4', 'What attracted me to apply for this position is I have some experience working for farmers in inside sales, so I thought this was a natural position for me to apply for to see if I can use some of the knowledge that I had previously with farmers to be successful in this role.', '2', 0, '0', '2', '2024-03-01 18:22:02', '2024-03-31 23:00:10', '2024-03-31 23:00:10'),
(27885, 16444, 812, 4548, 1, NULL, 23, '20243112223785604.mp4', 'I\'m super familiar with farmers and the products and services that they offer, having worked for them for four months, from April 2023 to August 2023. So I\'m super familiar with the products that are offered from Farmers Insurance.', '2', 0, '0', '2', '2024-03-01 18:22:48', '2024-03-31 23:00:10', '2024-03-31 23:00:10'),
(27886, 16164, 837, 4723, 1, NULL, 74, '20243113231810098.mp4', 'It was like a year ago, I used to work at the Office Depot, and if you work the register you\'re not allowed to leave back there at all. You can\'t go on the floor at all. It was just one time when this customer came in, she was a little old. It was really hard for her to walk, she had to walk and everything. And there was nobody on the floor, I don\'t know where they was, but there was nobody on the floor. What she asked for was in the back, and she asked if I could go and get it for her because she had a really bad time walking. Her feet swells up or something and it hurts. I was thinking about what my manager said, because she said if I leave back there she\'s going to ride me up. And I didn\'t want to get rode up, I needed that job. But I knew it was the right thing to go help that lady, because you can physically see she\'s in pain. I couldn\'t let her walk all the way back there, so I did leave, go get what she needed, and go back. But I told my manager as soon as it happened, I told my manager what happened, she agreed with me. And she actually said I made the right call, and she was proud of me.', '2', 0, '0', '2', '2024-03-01 18:23:46', '2024-03-31 23:00:10', '2024-03-31 23:00:10'),
(27887, 16444, 812, 4549, 1, NULL, 41, '20243112234465323.mp4', 'I would bring to this position just the utmost professionalism. I understand how important the customers are and how important it is just to be professional. There\'s so many individuals today who just aren\'t professional in whatever roles, whether it\'s fast food, whether it\'s making a call to the phone company, but I would bring professionalism, hard work to this role. I understand the importance of the role and I understand how important customers are to farmers, so I bring in a lot of professionalism and hard work.', '2', 0, '0', '2', '2024-03-01 18:24:02', '2024-03-31 23:00:11', '2024-03-31 23:00:11'),
(27888, 16164, 837, 4724, 1, NULL, 120, '20243113265980661.mp4', 'I mean, I feel like every place has its ups and downs, but I feel like my job really focused on the job. Like, I don\'t really think they care about you as a person, because there was just one time that I needed to call off, but they said if I called off, then I would get fired, but it was really urgent. It was about my family. I explained everything. They didn\'t care. They really care about, like, the job. They don\'t care about the person, so I didn\'t really like that, but I don\'t know. I guess it\'s just a job, so I just have to go with it, but it\'s just really heartbreaking because I love my job, and if my managers or anybody told me to stay, I\'m going to stay. If they need me to do anything, I would do it, but it\'s like when I need them, it\'s like I don\'t have them, and it\'s like they\'re not really understanding. They don\'t really care when they only care about the job or whatever, so yeah. I love my job, actually. My job is very team-oriented, so I\'m always with a group of people. I love them. They\'re really nice. I like some of my managers. They\'re nice for the most part. Some of my managers, as I said, they don\'t care. Some managers do care. They do care. I do have some people that I do care, so when I have certain problems, I go to that manager, and he takes care of it. He lets me know that I can take off or whatever, and he got my back, so that\'s what I like about my job, that there is some people that actually care and that are nice.', '2', 0, '0', '2', '2024-03-01 18:27:44', '2024-03-31 23:00:11', '2024-03-31 23:00:11'),
(27889, 16274, 843, 4811, 1, NULL, 21, '20243110533524492.mp4', 'working as an independent broker for the last few years, and I\'m wanting something a little more stable. So definitely exploring opportunities with companies that are a little more stable, as well as hourly plus commissions if available. And that\'s kind of the position I\'m in right now.', '2', 0, '0', '2', '2024-03-01 18:53:39', '2024-03-31 23:00:11', '2024-03-31 23:00:11'),
(27890, 16429, 412, 4910, 2, NULL, 33, '2024311461468409.mp4', 'An important determining factor, selecting my next employer, I do love doing insurance. For my next employer, I would like to be with a part of the team that treats their people with value and respect, encouraging growth from within that person and then within the company.', '2', 0, '0', '2', '2024-03-01 19:06:15', '2024-03-31 23:00:11', '2024-03-31 23:00:11'),
(27891, 16429, 412, 4911, 2, NULL, 53, '2024311474326751.mp4', 'The most important qualities for a successful insurance representative would be, would be being honest, being respectful, being there for the customer and client to just listen to their concerns or frustrations, doing a very thorough job to meet not only their needs or mortgage company needs but the carrier\'s expectations as well, not to where they\'re always having to do or fix something every time an underwriter reviews the policy or the inspection reports.', '2', 0, '0', '2', '2024-03-01 19:07:46', '2024-03-31 23:00:11', '2024-03-31 23:00:11'),
(27892, 16429, 412, 4912, 2, NULL, 27, '2024311484199056.mp4', 'What motivates me the most is my children and my husband. My family is the core of my strength and they empower me and they drive me. They\'re my driving force every day. They are a true motivation for me.', '2', 0, '0', '2', '2024-03-01 19:08:41', '2024-03-31 23:00:11', '2024-03-31 23:00:11'),
(27893, 16588, 807, 4527, 0, NULL, 13, '20243113163371184.mp4', 'That\'s okay, yeah', '2', 0, '0', '2', '2024-03-01 19:16:14', '2024-03-31 23:00:11', '2024-03-31 23:00:11'),
(27894, 16588, 807, 4528, 1, NULL, 130, '20243113192642984.mp4', 'Okay, so the last video, I did not know that there were based on attempts, but like I said, my name is Linford Flores, 28 years old. I consider myself to be a person of integrity, very confident, goal and work driven. I used to be an athlete, still an athlete. So I have a lot of team building skills, team chemistry. When it comes to my goals, there\'s a lot of things that I want to achieve in life. I can see that I\'m jack of many trade, master of none, but a jack of many trade is better than a master of none. So I have a lot of stuff that I want to accomplish. In my last job, I was working as a shift manager for Fulobaloni and with that position, I was basically responsible for cashing out, making sure that the shift was running properly, sandwich was being made properly, customer service was great, and everybody had a wonderful experience while also making sure, making checks for inventory and ordering stuff as well, keeping in contact with my boss to make sure that everything is running smoothly. My goals for that business was to basically make it one of the best in that area, one of the best Italian restaurants in that area, well, some restaurants, but due to technical issues with the air conditioning, fryer and the oven, he had to close the business early, well temporarily close the business because it was a lack of funding. But people who came in actually thought that I owned the business because the boss, he wasn\'t really there, I was the one taking control. So people actually thought that I owned the business and the way that I operated, the way that I carried myself, the way that I basically organized a team and how we worked together to make these sandwiches, make these salads, make any type of product to provide to our customers.', '2', 0, '0', '2', '2024-03-01 19:19:57', '2024-03-31 23:00:11', '2024-03-31 23:00:11'),
(27895, 16588, 807, 4529, 1, NULL, 91, '2024311322665575.mp4', 'All right, so per se to my past telemarketing jobs, I have never experienced no time when I had to break the policy to please a customer. Everything was pretty straightforward. There are things in the policy that we do to compensate the customer if there are any type of issues. I can think back of when we were full of bologna when we were low on meat and we had a customer who was having a really bad day and one of my co-workers who I was in charge of did not put enough meat in the person\'s sandwich and they were very upset with it. They wanted a full refund. They wanted a full, you know, and very upset on telling that they might leave a bad review. I apologized and, you know, try to find the escalated the situation, try to find a solution whereby we could help him. We offered him more meat and even offered him a discount on his next order. He just had to provide the code that we provide to him. But due to the fact that he was so upset and having a horrible day, he decided to just receive a refund and continue on with his day. But I have never experienced a time when I had to break protocol in a telemarketing diaspora or a sphere. So I haven\'t done that before.', '2', 0, '0', '2', '2024-03-01 19:22:27', '2024-03-31 23:00:11', '2024-03-31 23:00:11'),
(27896, 16588, 807, 4530, 0, NULL, 37, '2024311326579325.mp4', 'All right, so if I don\'t know the answer to a question, the steps that I would take is basically ask the customer to hold while I try to find an answer to the question. And I\'ll take the steps to go and speak with my superior, whether it be my supervisor or my boss, whoever is in charge or has access to that information. Provide that same question that the customer asks. And once receiving the answer, then I will reiterate that answer to the customer verbatim so that we could find a solution to the issue.', '2', 0, '0', '2', '2024-03-01 19:24:07', '2024-03-31 23:00:11', '2024-03-31 23:00:11'),
(27897, 16588, 807, 4531, 1, NULL, 94, '202431132823440.mp4', 'Well, the relationship between me and my previous employer was very good. You could say like friends. He did not look at me mainly just as an employee, but as someone he could have an actual conversation with and so did I with him. The only thing I could say that would have, because it wasn\'t really nothing that made me leave other than the issues with the equipment. So the restaurant had to be temporarily closed. But I would say to raise my pay because I was responsible for a lot of things, had to take account for, I had to make sure run properly when it comes to inventory, my employees that I\'m responsible for, for the customers, opening and closing, if we\'re out of a product, I will myself go and hop in my car and hurry purchase whatever product it is that we need to provide to the customer out of my own gas money, out of my own money if needs be. So yeah, just a raise of pay, a bonus for appreciation basically, or my extra effort to improve the business. So that\'s the only thing I say that would motivate or add an extra yearning for the business.', '2', 0, '0', '2', '2024-03-01 19:28:25', '2024-03-31 23:00:11', '2024-03-31 23:00:11'),
(27898, 16587, 465, 2760, 0, NULL, 28, '2024311331881438.mp4', 'Good afternoon. The most important determining factor when selecting a new career for myself is that I am searching for a workplace that makes me feel safe and valued and respected. Furthermore, I believe that it is important to choose a career that not only allows for growth and development, but also encourages you to get uncomfortable, learn new things and really pushes for you to develop your character and build yourself up.', '2', 0, '0', '2', '2024-03-01 19:31:17', '2024-03-31 23:00:11', '2024-03-31 23:00:11'),
(27899, 16587, 465, 2761, 0, NULL, 27, '2024311335048415.mp4', 'I pride myself on being able to handle difficult customer interactions with tech. I try to empathize with them, really try to get to the root cause of their difficulty and just treat them kindly. I find that the biggest thing that I\'ve taught myself is that you never know what kind of day somebody\'s having, you never know why they\'re acting the way that they are and just not to let it bring you down and just help them as best as you can.', '2', 0, '0', '2', '2024-03-01 19:35:09', '2024-03-31 23:00:11', '2024-03-31 23:00:11'),
(27900, 16565, 845, 4788, 0, NULL, 54, '20243111414022543.mp4', 'Selecting my next career, I\'ve really been focusing on opportunities where I can use the skills that I\'ve developed in my previous work experience as a mortgage broker, as well as the real estate agent and administrator, and look to build upon those bases. I am looking for something where I can experience longevity. I mean, I\'ve been a mortgage broker for 17 years, so definitely I want something where I can put roots, I can build a team, I can learn an industry from the bottom up, and I see being in customer service, assisting a team in insurance, I could really see growth potential there and an opportunity to contribute. That\'s what I\'m looking for, and I hope that it could be a good fit with you at Bearden.', '2', 0, '0', '2', '2024-03-01 19:41:47', '2024-03-31 23:00:11', '2024-03-31 23:00:11'),
(27901, 16587, 465, 2762, 0, NULL, 28, '20243113441644539.mp4', 'I am proud to say that I\'ve been a specialty sales consultant with Target for just under six years now and for a year prior in the food service industry. I have encountered people from all walks of life and I am proud of the connections that I have built as a result. I handle a wide variety of customers on a day-to-day basis and I am very confident in my ability to problem solve and leave my customers feeling like they have been taken care of to the best of my abilities.', '2', 0, '0', '2', '2024-03-01 19:44:23', '2024-03-31 23:00:12', '2024-03-31 23:00:12'),
(27902, 16565, 845, 4789, 0, NULL, 60, '20243111443161244.mp4', 'I have extensive experience in customer service in both being a real estate agent and a mortgage broker. I mean, those are both client-facing roles where I\'m soliciting business on a regular basis. I\'m following up with clients for paperwork. I\'m managing a CRM system, perhaps writing a monthly newsletter and engaging with clients and referral sources and, of course, referrals that come in or even web traffic to engage and solicit business. So a lot of different things, I think, that I\'ve done in my previous careers that really seem to mesh well with the career in customer service with all states, they\'re an agency. I think that I could apply these skills and experiences from the mortgage and real estate industry and just really contribute.', '2', 0, '0', '2', '2024-03-01 19:44:39', '2024-03-31 23:00:12', '2024-03-31 23:00:12'),
(27903, 16565, 845, 4790, 0, NULL, 60, '20243111471591132.mp4', 'Handling difficult customer interactions I think is a real fine art. I think first and foremost it requires listening. Most people who are being difficult want to be heard. They want to know that what their concern is is valid and that somebody is listening to them. So that I would say is my primary go-to is stop, slow down, listen, take the time to fully engage with the individual. Make sure that they know that you are present, that you\'re empathetic, you want to help them whatever the situation may be. And that has been the best strategy I\'ve been able to apply over many years, many different experiences. It\'s just getting down on somebody\'s level or up and make sure that you take the time to listen.', '2', 0, '0', '2', '2024-03-01 19:47:22', '2024-03-31 23:00:12', '2024-03-31 23:00:12');
INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(27904, 16587, 465, 2763, 0, NULL, 52, '202431135007917.mp4', 'My ideal weekend would probably start off a little bit slower than throughout the weekday. Maybe do a little bit of cuddling with my three cats, have a cup of coffee, do a little bit of reading to start out the day. I\'ve really been prioritizing my wellness, so I\'ll get up and try to move my body in some sort of way, whether it\'s going for a walk and listening to a podcast, or going to the gym and playing some feel-good music, just to really get myself in the good mood for the day. Then I would probably run some errands, do a little bit of grocery shopping, plan some meals for the week. Then I would probably come home, catch up on a little bit of housework if I have anything to do. Then as the day persists, I would wind down probably with some games. I\'m a bit of a gaming enthusiast. And then finish off my day strong with some more reading in bed.', '2', 0, '0', '2', '2024-03-01 19:50:13', '2024-03-31 23:00:12', '2024-03-31 23:00:12'),
(27905, 16565, 845, 4791, 0, NULL, 110, '20243111515845098.mp4', 'A tough customer that I went over well remembering one particular gentleman who had been I guess calling or messaging several different mortgage brokers online and this individual had very high expectations of customer service and he was so disappointed because He wasn\'t getting calls very quickly. He wasn\'t getting responses if by online inquiries at all, and so he was frustrated and agitated because of the lack of Responsiveness in the industry and so how I handled it. He landed on my website. He placed an inquiry. I called immediately and First thought he was like, wow, somebody actually picked up the phone good first person who picked up the phone I said, yes, sir, how can I help and he then of course vented a little bit about my competition? I said, okay, sir. Let\'s set that right. Let\'s make it a good impression. How can I help and And so then he went on to explain that he was in a situation where it was a little bit difficult to obtain a Mortgage and so he felt like people were discriminating against him because of his particular circumstances So I said, okay. Yeah, I\'ve dealt with that kind of transaction before no problem Let me give that a shot and I think from that point forward it was prompt and thorough communication That\'s how I dealt with that. That\'s a difficult customer. Yes. He had high expectations. He had high standards He just wanted to be heard as I said previously in other examples Tough customers usually just want to be heard and I mean there\'s an exception to everything But in this case, he became a wonderful repeat client and referral source over many many years and I\'m very happy to have Jumped through those hoops and impressed him with timely responsiveness and a thorough communication', '2', 0, '0', '2', '2024-03-01 19:52:12', '2024-03-31 23:00:12', '2024-03-31 23:00:12'),
(27906, 16565, 845, 4792, 0, NULL, 60, '20243111533766434.mp4', 'Skills that I think I possess that will positively impact my performance in this career, well, they\'re transferable skills, pardon me. I think, first off, being a mortgage broker, I am accustomed to meeting tight deadlines and dealing with compliance paperwork, making sure that my filing is complete, compliant, and of course, confidential. Making sure that we address things in a timely manner, we answer the phone quickly, we listen thoroughly and carefully, and I think that those primarily will be excellent transferable skills that I can apply probably on a daily basis in the insurance business. I think other things, there\'s so many other things actually.', '2', 0, '0', '2', '2024-03-01 19:53:45', '2024-03-31 23:00:12', '2024-03-31 23:00:12'),
(27907, 16587, 465, 2764, 0, NULL, 54, '20243113565066365.mp4', 'I\'m afraid the prompt is a repeat of the first question, so allow me to elaborate. I think one of the most important things that you can look for is a team that makes you feel like you belong, you know, full of like-minded individuals, but that each offer their own unique perspective, a diverse group of individuals. I think it\'s important to have a group that motivates you, maybe provides a little bit of healthy competition, but at the end of the day, we have each other\'s backs, you know, we can go to each other with questions or support on any of the issues that we might have. You know, I\'ve always heard that we are who we surround ourselves with, so I think it\'s important to have a group of individuals that you really trust, respect, and yeah.', '2', 0, '0', '2', '2024-03-01 19:57:07', '2024-03-31 23:00:12', '2024-03-31 23:00:12'),
(27908, 16103, 758, 4321, 1, NULL, 19, '2024311501396280.mp4', 'I am looking for a new job because I\'m recently just getting back in the workforce after taking some time off to take care of my sick grandmother. So I\'m currently working a temporary job and I\'m looking to get back into the insurance field.', '2', 0, '0', '2', '2024-03-01 20:00:15', '2024-03-31 23:00:12', '2024-03-31 23:00:12'),
(27909, 16540, 785, 4306, 1, NULL, 33, '2024311403638790.mp4', 'Hello, my name is Maria Delgado and I have over six years of customer service experience along with about two to three years as an actual sales associate. I am very passionate with helping people. That is the reason why I\'m here today interviewing for this position. I believe I have the skills, the patience, and I\'m usually that person who usually people approach whenever they have any issues because of my personality and my kindness.', '2', 0, '0', '2', '2024-03-01 20:00:42', '2024-03-31 23:00:12', '2024-03-31 23:00:12'),
(27910, 16540, 785, 4307, 0, NULL, 77, '2024311423288793.mp4', 'What I disliked in my culture, in my last company, I was working remote as well so it\'s pretty tricky question to answer just because of that same reason. We don\'t really, we wouldn\'t really bond as you would in a physical setting but I would say that disliked was that, that we wouldn\'t really be able to bond within each other but we would do a lot of communication via Zoom and emailing. And what I liked about my company culture wise was that although it was a remote position and we would communicate very lightly throughout the day because we would be very busy taking outcome and doing outcome calls and incoming calls, we were still very close. I felt very comfortable with my management. Whenever I had an issue or a concern, I would be able to reach out to either a team member if my manager was busy or a team member and it was just very good to know that I had somebody there to support me if I ever needed anything or if I had any questions related to my position.', '2', 0, '0', '2', '2024-03-01 20:01:06', '2024-03-31 23:00:12', '2024-03-31 23:00:12'),
(27911, 16103, 758, 4322, 0, NULL, 29, '202431155255302.mp4', 'Okay, so I once faced a challenging situation with a client experiencing a policy lap. I calmly explained the situation, offered variable solutions, viable solutions, and worked closely with the client to reinstate the policy promptly through clear communication and finding a resolution where they were key in retaining the customer and preventing further issues.', '2', 0, '0', '2', '2024-03-01 20:02:10', '2024-03-31 23:00:12', '2024-03-31 23:00:12'),
(27912, 16540, 785, 4308, 0, NULL, 67, '2024311452122801.mp4', 'So my last position was as a pharmacy tech coordinator. Pretty much what my job there was to sell myself into getting our customers into doing their medication review. I was expected to do about 100 transfers per week and the way I would do this was by staying focused of course and trying to reach out. If I didn\'t get no answers I would leave voicemails, I\'ll try to send emails out letting them know how important it was for them to do their medication review. I was working for UnitedHealthcare as well so it\'s an insurance company as well and I would say I would meet my goals. Every week I was one of the top performing associates in my department. Whenever I didn\'t meet my goal for the week for example I would try to go ahead and set a higher goal the following week so I could go ahead and still stay within my goals for the month and yes.', '2', 0, '0', '2', '2024-03-01 20:04:08', '2024-03-31 23:00:12', '2024-03-31 23:00:12'),
(27913, 16540, 785, 4309, 0, NULL, 33, '2024311475010121.mp4', 'What I\'ve learned from my mistakes is that I feel like I wouldn\'t be the person that I am today professionally wise. I would have the knowledge because I feel like everybody makes mistakes and in order for you to grow in life you do have to make those mistakes. You have to know where you went wrong, how you could, how you can do things differently next time. I feel like a person is not perfect and knowledge comes from those mistakes.', '2', 0, '0', '2', '2024-03-01 20:06:33', '2024-03-31 23:00:12', '2024-03-31 23:00:12'),
(27914, 16103, 758, 4323, 0, NULL, 17, '2024311585898214.mp4', 'Mistakes have taught me the importance of accountability and continuous improvement. I\'ve learned that each error is an opportunity to learn, adapt, and enhance my skills in whichever situation I find myself in.', '2', 0, '0', '2', '2024-03-01 20:08:10', '2024-03-31 23:00:12', '2024-03-31 23:00:12'),
(27915, 16540, 785, 4310, 0, NULL, 75, '20243114123615468.mp4', 'What I feel separates me from other candidates is that I do have experience in different industries, so I do come with different skill sets that I\'ve learned over the years. I am bilingual, I am Mexican, I\'m Hispanic, so I feel like because of that is what\'s something great to have. I feel very comfortable speaking with customers in Spanish and English because the past roles that I\'ve had, I\'ve always been a bilingual employee. So I feel very comfortable speaking with customers and I am also, I have a lot of ambition to continue to grow. I\'m very passionate about growing and that\'s the reason why I decided to move forward with the insurance industry because it\'s something different for me. I want to go ahead and focus on that right now because of the flexibility, the awesome benefits that Allstate has to offer, the continuous training that you all offer as well as the company, and of course the opportunity of professional growth. I know that you all are really big on that, there\'s a lot of opportunity of growth and that\'s the reason why I\'m also here interviewing today, so I really hope I get this job.', '2', 0, '0', '2', '2024-03-01 20:11:14', '2024-03-31 23:00:12', '2024-03-31 23:00:12'),
(27916, 16103, 758, 4324, 0, NULL, 24, '202431151225377.mp4', 'If you were to ask my current boss what I do that drives her crazy, I\'m pretty sure she would say that it\'s, I\'m very meticulous about details, sometimes to the point of being overly cautious. However, I believe that that ensures accuracy in whatever task I\'m dealing with.', '2', 0, '0', '2', '2024-03-01 20:11:17', '2024-03-31 23:00:12', '2024-03-31 23:00:12'),
(27917, 16103, 758, 4325, 0, NULL, 17, '20243115143567510.mp4', 'So, my greatest fear about getting this job would be not meeting the expectations and handling complex insurance issues, however, I\'m very confident in my skills and adaptability to quickly overcome any challenges that I may face.', '2', 0, '0', '2', '2024-03-01 20:13:56', '2024-03-31 23:00:12', '2024-03-31 23:00:12'),
(27918, 16328, 803, 4481, 0, NULL, 24, '20243112302934523.mp4', 'energetic, a good listener, listen for your needs, a good decision maker.', '2', 0, '0', '2', '2024-03-01 20:29:52', '2024-03-31 23:00:12', '2024-03-31 23:00:12'),
(27919, 16328, 803, 4482, 1, NULL, 63, '20243112315740501.mp4', 'I had a policyholder that was disturbed when they called in and wanted to know what caused the premium increase. So I went over the entire review last year\'s to this year\'s premium, determined what the cause was, if there was an increase in coverage, if there was a increase of rate, if there was discounts that were removed. And then I explained further the details of what they needed and what causes those rate increases. And the call went longer than the six minute timeframe that is average, but the customer was completely satisfied with the answer, didn\'t want to cancel any longer and understood the policy and was grateful for that.', '2', 0, '0', '2', '2024-03-01 20:32:00', '2024-03-31 23:00:12', '2024-03-31 23:00:12'),
(27920, 16434, 412, 4906, 0, NULL, 25, '2024311534385476.mp4', 'Yes, few determining factors are compensation and benefits, career growth, and the location. Work from home setup is actually a big factor for me because I will need to go outside and I can earn while I\'m at home. And of course, career growth, if I\'ll be promoted, I can support my family more.', '2', 0, '0', '2', '2024-03-01 20:32:25', '2024-03-07 20:04:30', '2024-03-07 20:04:30'),
(27921, 16328, 803, 4483, 1, NULL, 91, '20243112343526025.mp4', 'When I took home site position, I had been in claims up to that point. And so I was back in the call center that I hadn\'t been in since 1998 and was learning a whole bunch of different computer things that I needed to get done. And the supervisor I had was very mild manner, very pleasant, very friendly, and as a matter of fact, would state things to where I wasn\'t feeling like I was being attacked all the time. After that, I had several managers after that, that their goal was to just tell you what needs changed and that was it. And it didn\'t, they didn\'t, they didn\'t, they wanted me to do things their way and there was no room for me deviating from their way. Where the first supervisor, she worked with my strengths and she encouraged them. The other ones were short-tempered with the way they responded and not willing to be patient with you.', '2', 0, '0', '2', '2024-03-01 20:34:42', '2024-03-31 23:00:12', '2024-03-31 23:00:12'),
(27922, 16328, 803, 4484, 1, NULL, 31, '20243112362983412.mp4', 'that it might not be remote and I don\'t know that I have any fears about getting the job. I would like it to be a remote job and if it\'s not then if it\'s offered then I\'ll have to consider if it\'s worth taking.', '2', 0, '0', '2', '2024-03-01 20:36:34', '2024-03-31 23:00:12', '2024-03-31 23:00:12'),
(27923, 16434, 412, 4907, 1, NULL, 21, '20243115373773374.mp4', 'Successful sales experience I\'ve had is when I\'m able to provide the service to the customer, especially if I added more value to it and I know that the customer is fully satisfied with the service I provided.', '2', 0, '0', '2', '2024-03-01 20:36:44', '2024-03-07 20:04:30', '2024-03-07 20:04:30'),
(27924, 16328, 803, 4485, 1, NULL, 25, '2024311237204399.mp4', 'They could call me back and say come back we aren\'t going to let you go because you transferred the call to the wrong insurance company. But that is a requirement for a branding error. I did a branding error that I was let go for.', '2', 0, '0', '2', '2024-03-01 20:37:21', '2024-03-31 23:00:12', '2024-03-31 23:00:12'),
(27925, 16434, 412, 4908, 1, NULL, 31, '20243115405654366.mp4', 'What motivates me the most is when I\'m doing the right thing and I know that I\'m able to assist the customer, I\'m able to sell the product properly and promote it and added value to it extra and being proactive and then at the end of the day, I\'m able to get the sale and able to reach the top. That\'s what motivates me.', '2', 0, '0', '2', '2024-03-01 20:39:58', '2024-03-07 20:04:30', '2024-03-07 20:04:30'),
(27926, 16625, 845, 4788, 0, NULL, 12, '20243112402929967.mp4', 'A few important factors for me would be being able to advance in the company and really believing in what you\'re doing.', '2', 0, '0', '2', '2024-03-01 20:40:34', '2024-03-31 23:00:12', '2024-03-31 23:00:12'),
(27927, 16625, 845, 4789, 0, NULL, 20, '20243112413147512.mp4', 'I\'ve been in customer service my entire career. I started out as a server, moved into server bartender, and then moved up into management. I oversaw about 14 bars so I had to deal with a lot of customer service there and then I moved into food and beverage manager.', '2', 0, '0', '2', '2024-03-01 20:41:38', '2024-03-31 23:00:12', '2024-03-31 23:00:12'),
(27928, 16625, 845, 4790, 0, NULL, 13, '20243112423147155.mp4', 'The most important thing when you handle difficult customer interactions is that you let them know that you\'re listening and you understand their needs and that you are there to help them.', '2', 0, '0', '2', '2024-03-01 20:42:36', '2024-03-31 23:00:13', '2024-03-31 23:00:13'),
(27929, 16434, 412, 4909, 0, NULL, 25, '2024311547462093.mp4', 'A successful sales experience for me is when you interact with a customer and, you know, knowing what their needs and wants, able to gain their trust and able to provide all the information what your company or product provides. And after doing that, you do the negotiation and then at the end of the day, you\'ll get the sale and you have a happy customer.', '2', 0, '0', '2', '2024-03-01 20:42:43', '2024-03-07 20:04:30', '2024-03-07 20:04:30'),
(27930, 16630, 813, 4559, 0, NULL, 25, '20243114452640040.mp4', 'Hi, the new job, the reason why I\'m looking for the new job would be to have a better chance at making things more beneficial for my life and the ability to have the new opportunities and better advances than where I am at.', '2', 0, '0', '2', '2024-03-01 20:44:26', '2024-03-31 23:00:13', '2024-03-31 23:00:13'),
(27931, 16625, 845, 4791, 0, NULL, 24, '20243112454382951.mp4', 'One instance that comes to mind is a guest came up and they were not on the reservation list. They insisted they were and explained that that happened to them often. So I made sure they got the very next table at the restaurant. I checked on their needs the entire evening. They left very satisfied and came back in soon after that.', '2', 0, '0', '2', '2024-03-01 20:45:53', '2024-03-31 23:00:13', '2024-03-31 23:00:13'),
(27932, 16630, 813, 4560, 1, NULL, 21, '2024311446559457.mp4', 'I prioritize tasks by what is most important, usually is where I would start, unless somebody says anything otherwise, then I usually would do tasks in adequate order of what is expected or wanted to be done first.', '2', 0, '0', '2', '2024-03-01 20:46:08', '2024-03-31 23:00:13', '2024-03-31 23:00:13'),
(27933, 16630, 813, 4561, 1, NULL, 32, '2024311447035158.mp4', 'Any experiences with Microsoft Office Suite? I actually do not have any with the Suite, but I know quite a bit about Microsoft Office. I\'ve taken courses through DMACC to learn about the Microsoft software things with the Excel, PowerPoints, things along those lines. I have not ever had to do with Suite yet, but I am very willing to learn and very adequate at trying to figure out what I need to have done.', '2', 0, '0', '2', '2024-03-01 20:47:04', '2024-03-31 23:00:13', '2024-03-31 23:00:13'),
(27934, 16625, 845, 4792, 0, NULL, 22, '20243112465683146.mp4', 'I have a drive to learn new skills. I never want to stop learning new skills. I really want to be in a new career path, so I think this would be a good one. I have been in customer service my entire career. I am really good with people.', '2', 0, '0', '2', '2024-03-01 20:47:05', '2024-03-31 23:00:13', '2024-03-31 23:00:13'),
(27935, 16630, 813, 4562, 1, NULL, 33, '2024311447537553.mp4', 'If there is an unknown answer for a question, I usually would let them know that I don\'t know the specific answer to the question, but I will either figure it out if it needs to be done, or I would go ask others for advice information on those questions to make sure that I can answer questions in a proper manner, rather than just trying to guess what needs to be done or what the answer should be.', '2', 0, '0', '2', '2024-03-01 20:47:56', '2024-03-31 23:00:13', '2024-03-31 23:00:13'),
(27936, 16630, 813, 4563, 1, NULL, 87, '20243114493946871.mp4', 'Uh, what challenges I faced in my current job, uh, in this last job was more of the fact that a lot of it is done either on your own or in a very large group or in a group setting. Uh, lots of teamwork, uh, some of the biggest challenges for me was learning how to do more stuff on my own because most of the jobs that I had previously was all dealing with doing what others have told you to do or, you know, just knowing already aspects of certain things that needed to be done and just kind of going from there off of a list of stuff. So this job took more of a opportunity for me to be able to learn and, um, adapt to time management skills and, uh, other, uh, skills along those kinds of lines. Um, and I overcame them by, uh, having a better memorization of what needs to be done and what order to do things in on a weekly basis. Uh, lots of memorizing things that I have learned to do, um, along with the ability to make things more beneficial to the company, uh, that I was working with.', '2', 0, '0', '2', '2024-03-01 20:49:48', '2024-03-31 23:00:13', '2024-03-31 23:00:13'),
(27937, 16611, 412, 4910, 0, NULL, 13, '20243115564786071.mp4', 'A few important determinant factors when selecting my next career will be work, place environment, career advancement, opportunity to learn and grow, passion and skills as well.', '2', 0, '0', '2', '2024-03-01 20:55:27', '2024-03-31 23:00:13', '2024-03-31 23:00:13'),
(27938, 16611, 412, 4911, 2, NULL, 20, '202431161355271.mp4', 'What I believe are the most important qualities of a successful insurance representative are communication skills, high energy level, people skills, customer service skills, honesty and dedication, knowledge of products as well, all those five customer service skills.', '2', 0, '0', '2', '2024-03-01 21:01:06', '2024-03-31 23:00:13', '2024-03-31 23:00:13'),
(27939, 16611, 412, 4912, 0, NULL, 12, '2024311645433823.mp4', 'What motivates me the most is working as a team, building a long relationship career with the company, and being able to help our customers find the right coverage needs.', '2', 0, '0', '2', '2024-03-01 21:03:20', '2024-03-31 23:00:13', '2024-03-31 23:00:13'),
(27941, 16142, 824, 4690, 0, NULL, 37, '20243115163977873.mp4', 'Hello, I\'m Colleen Mooney. I\'m looking for a new job because the field I\'m in right now, I\'m a bartender, and I\'m looking for a new job because I really want to find something more long term, more stable, something that I always know, like my hours, I always want to know this is like a 9 to 5 job, like I\'m 23 years old, I\'m getting older, I just really want more of a long term position.', '2', 0, '0', '2', '2024-03-01 21:15:53', '2024-03-31 23:00:13', '2024-03-31 23:00:13'),
(27942, 16616, 412, 4910, 0, NULL, 34, '20243115201193779.mp4', 'I\'m going to start recording now. I\'m going to go ahead and start processing some of the audio. So I\'m going to press the record button. And I\'m going to play the audio. And I\'m going to start recording now. . .', '2', 0, '0', '2', '2024-03-01 21:18:13', '2024-03-31 23:00:13', '2024-03-31 23:00:13'),
(27943, 16142, 824, 4691, 0, NULL, 22, '20243115201672024.mp4', 'I prioritize tasks by writing them down in a list, the top one being it\'s very time-sensitive, it needs to be done right now, and then go down the list on which ones need to be done next and which ones are very important, and then the bottom one\'s the least important but needs to be done still time-efficiently.', '2', 0, '0', '2', '2024-03-01 21:19:47', '2024-03-31 23:00:13', '2024-03-31 23:00:13'),
(27944, 16616, 412, 4911, 2, NULL, 22, '2024311521113592.mp4', 'The most successful qualities of being a successful insurance representative is consistency, that energy to start your day fresh, not dwelling on the past, being positive and setting reasonable goals for yourself.', '2', 0, '0', '2', '2024-03-01 21:21:22', '2024-03-31 23:00:13', '2024-03-31 23:00:13'),
(27945, 16142, 824, 4692, 1, NULL, 24, '2024311521269641.mp4', 'I don\'t believe there has ever been a time or situation where I believe it was justifiable to break policy or alter the standard procedure of how to deal with the situation because I believe there are rules set in place for a reason and we need to be following the rules accordingly.', '2', 0, '0', '2', '2024-03-01 21:21:48', '2024-03-31 23:00:13', '2024-03-31 23:00:13'),
(27946, 16616, 412, 4912, 2, NULL, 15, '20243115215660881.mp4', 'What motivates me the most is just being positive, being persistent, reaching to strive to keep reaching my goals, and being pleasant.', '2', 0, '0', '2', '2024-03-01 21:22:04', '2024-03-31 23:00:13', '2024-03-31 23:00:13'),
(27947, 16633, 843, 4811, 1, NULL, 41, '20243115222248232.mp4', 'Good afternoon. I\'m looking for a new job because I wanted to try and see what else is out there in the job market. Not only to gain better experience from it, but also just to learn from a different type of area than what I\'m experienced in. Currently, I have a lot of experience in customer service, which has been a great asset to me. I also have experience in the healthcare industry and also in health insurance. However, I am interested to see what the other side of the insurance world has in store. I\'m also looking for a stable job, opportunities to move up in a company, and whatever else it can bring.', '2', 0, '0', '2', '2024-03-01 21:22:25', '2024-03-31 23:00:13', '2024-03-31 23:00:13'),
(27948, 16633, 843, 4812, 1, NULL, 39, '20243115231433244.mp4', 'The goals I was given at my last job which was a benefits verification was to do at least five cases per day Think the maximum was eight per day I feel that I acted around the average if not, maybe a little bit above average of everyone else Since my position was only Contract position was going three months. I could not Do any more than what they asked for me, unfortunately, so it\'s that was not made to be permanent I Do look forward to if I am able to be employed by You that I can meet whatever expectations you set and even surpass them', '2', 0, '0', '2', '2024-03-01 21:23:18', '2024-03-31 23:00:14', '2024-03-31 23:00:14'),
(27949, 16142, 824, 4693, 0, NULL, 25, '20243115242561308.mp4', 'So, if you don\'t know the answer to a question, you can either ask more questions to follow up to see if you can understand the question better, if you just didn\'t know what they were trying to ask, or questions are good. If you don\'t understand what they\'re asking, have them explain it better to a way to where you can understand what they are asking you.', '2', 0, '0', '2', '2024-03-01 21:23:52', '2024-03-31 23:00:14', '2024-03-31 23:00:14'),
(27950, 16633, 843, 4813, 1, NULL, 55, '20243115242254378.mp4', 'The skills I would bring to the job, I feel that I would be able to really make and build great relationships with customers, clients. I feel like I have really good people skills, to be honest. I don\'t mean to toot my own horn, but I feel that my personality and the way I speak is just unique. It can\'t be taught. It really can\'t. You can teach someone all the technical aspects of a job, but you can never really teach the people aspects, how to connect, how to really get on their level, in a sense. Plus, I am bilingual. I can speak fluent Spanish. I can write it. I can read it all very fluently. I could never get lost in Mexico, plus I love going to Mexico. I actually recently went to Huatulco for my honeymoon. It\'s a lot of fun, but I feel like I would bring some pretty good skills to the team.', '2', 0, '0', '2', '2024-03-01 21:24:27', '2024-03-31 23:00:14', '2024-03-31 23:00:14'),
(27951, 16633, 843, 4814, 1, NULL, 38, '20243115251387279.mp4', 'As soon as I can start working would probably be immediately. I have a computer myself, I have two monitors, keyboard, a mouse, I really wouldn\'t need any equipment if you had to send it. I\'d have to really take a look at the computer specs because aesthetically my husband\'s computer was given to us by a friend, but I can definitely look into it and see if my computer will be able to handle it. I\'m available to take any drug tests, so whenever you guys need me to start working I can start.', '2', 0, '0', '2', '2024-03-01 21:25:17', '2024-03-31 23:00:14', '2024-03-31 23:00:14'),
(27952, 16633, 843, 4815, 1, NULL, 66, '20243115263355973.mp4', 'My expected salary would be, the highest I\'ve ever earned was I believe 16 an hour. I do have a friend who recently got employed by State Farm, so kudos to her. She\'s actually getting paid a nice little check of change. I think she said she\'s getting paid like 18, 19 an hour. I could be wrong. I would like, you know, 18 and up. I\'d even be okay with 17. However, I feel like, again, my skills, you know, the fact that I\'m bilingual feel, I feel that bring a little extra. So I feel like I would need, would deserve to be compensated for the skills I bring to the table. I would be happy with 30, 30K a year, 40K a year. Again, I don\'t have any experience in this kind of insurance field. I don\'t have any licenses. I am more than willing to obtain a license. I can obtain a license. I don\'t have any felonies. No criminal, anything on my records. You can check that out for yourselves. But yeah, I would like, you know, 18 and up an hour. You know, I would really appreciate that.', '2', 0, '0', '2', '2024-03-01 21:26:38', '2024-03-31 23:00:14', '2024-03-31 23:00:14'),
(27953, 16142, 824, 4694, 1, NULL, 78, '2024311526561864.mp4', 'So, about my last company, there are a lot of positives and a few negatives. I was bartending at Texas Live. I loved getting to meet so many different people and just, it was so lively and energetic, but it\'s also the bar scene, so there are lots of dislikes when it comes to that, you know? It just all depends on how people choose to run their company, and everyone has a right to run companies the way they want to. In my opinion, I just did not appreciate the way management handled a lot of situations that we were put in because of clients, because there\'s a lot of alcohol involved, a lot of emotions involved, because it was a sports-related bar, so that was the main dislike, which is how a lot of the situations were handled, but again, I also did really love the company because I loved all my co-workers. The atmosphere was very energetic. It was always a good time, yeah.', '2', 0, '0', '2', '2024-03-01 21:28:12', '2024-03-31 23:00:14', '2024-03-31 23:00:14'),
(27954, 16436, 461, 2735, 1, NULL, 46, '20243115493632788.mp4', 'Hi, my name is Brian House. The question is, can you tell me what attracted you to apply for this position? I\'ve really liked working in the insurance industry. I\'ve enjoyed working for Allstate. I also like the work from home capability. So all of those three things. Insurance is fun. It\'s a great way to help people. Allstate was my first insurance job. They\'re a very well-known company and brand. Very reputable. A lot of people trust Allstate. I feel like I can help people out by supporting Allstate, working in insurance. So I enjoy doing all those things.', '2', 0, '0', '2', '2024-03-01 21:49:38', '2024-03-31 23:00:14', '2024-03-31 23:00:14'),
(27955, 16436, 461, 2736, 1, NULL, 50, '20243115504294362.mp4', 'Hi, my name is Brian House. The question is, what do you enjoy most about sales and selling? I actually like the conversation piece. I like being able to be conversational with people. Insurance is not something that\'s easy to understand for everybody, so just helping them out. It\'s important. Everybody needs it. It\'s called a necessary evil, but I like being able to help people save money, get good protection, understand the risks involved, and just making sure that things are taken care of. If they ever have to use the insurance, something comes up, the worst case scenario happens, and just being reliable and trustworthy and somebody that can have that conversation with people is very fulfilling.', '2', 0, '0', '2', '2024-03-01 21:50:43', '2024-03-31 23:00:14', '2024-03-31 23:00:14'),
(27956, 16436, 461, 2737, 1, NULL, 88, '20243115522660018.mp4', 'Hi, my name is Brian House. The question is, give me an example of a time when you went beyond your employer\'s normal job expectations to get a job done. I believe in mission accomplishment. I was in the, I served in the United States Marine Corps for five years, so I\'m an honorably discharged veteran. Accomplishing the mission is everything to me. And that means staying a little bit later to make some calls, finish some appointments. That means going the extra mile just with follow-ups. And making sure you have those touch points, you develop good relationships with people. Or coming up with new ideas, suggesting different ways that may be more efficient, may be more easier for the customer. Maybe make more sense, more cost-effective ways to do things. I\'m always trying to brainstorm for new ways to improve. I also want to better myself. So beyond normal expectations, I want to do my own learning and research, earn some designations, professionally develop. That way I can, I\'m better suited and better equipped to help service people and talk to them about their insurance risks and their insurance needs. So willing to entertain ideas, new ways of thinking, give suggestions and feedback. So that to me is part of my ethos and part of my work ethic. Mission accomplishment is number one.', '2', 0, '0', '2', '2024-03-01 21:52:29', '2024-03-31 23:00:14', '2024-03-31 23:00:14'),
(27957, 16227, 412, 4346, 1, NULL, 41, '2024311444634271.mp4', 'Hi, so my first goal is, my short-term goal is to obtain, well, successfully complete and pass the property and casualty licensing. So my goal for that is about 45 days. And then my long-term goal, which would take about 18 months or so, is to obtain my chartered property and casualty underwriting license. I want to have done by, like I said, about 18 months. I want to have that completed as well.', '2', 0, '0', '2', '2024-03-01 22:05:26', '2024-03-31 23:00:14', '2024-03-31 23:00:14'),
(27958, 16227, 412, 4347, 1, NULL, 37, '20243114111475836.mp4', 'Some of the most important qualities of a successful service representative I would think would be having empathy, great communication skills, problem-solving abilities, as well as product knowledge, you know, patience and adaptability, positive attitude, time management and attention to detail. If you have those qualities as a service representative, it can effectively address the customer\'s needs, build trust and contribute to the success of the organization or to your company.', '2', 0, '0', '2', '2024-03-01 22:11:53', '2024-03-31 23:00:14', '2024-03-31 23:00:14'),
(27959, 16227, 412, 4348, 0, NULL, 39, '2024311423459531.mp4', 'The determining factors that I have most important to me are that I\'m provided with the proper training and support so that I can better serve my customers\' needs, as well as I want it to be a remote position. And I want it to be for a company who has a great reputation and is known for helping their customers out and not having bad shady business deals. I want to make sure that I\'m being able to help people and not cause them more harm.', '2', 0, '0', '2', '2024-03-01 22:24:23', '2024-03-31 23:00:14', '2024-03-31 23:00:14'),
(27960, 16614, 717, 4618, 1, NULL, 28, '20243114342756123.mp4', 'What attracted me to apply for this position would have to be seeing an opportunity for some career growth. I\'ve been working with Allstate for almost a year and a half, and I\'m hoping to maybe expand more than what I know. Because, I mean, the insurance industry is always changing, so I\'m looking forward to learning more and maybe growing more in this career.', '2', 0, '0', '2', '2024-03-01 22:34:29', '2024-03-31 23:00:14', '2024-03-31 23:00:14'),
(27961, 16614, 717, 4619, 0, NULL, 60, '20243114383315317.mp4', 'Hello. Oh, I think that\'s playing in the background, but I\'m currently a customer service representative for my local Allstate office that I work for. I handle most of customers\' concerns and inquiries regarding their accounts. That\'s including billing, coverages. I am licensed for property and casualty. I\'m actually in the works of getting my life insurance license. Outside of work, I\'m also an online student where I study at Phoenix University for data science and overall, I love to be talking to people. I enjoy getting to know and connect with new people every day, and I look forward to working with you guys.', '2', 0, '0', '2', '2024-03-01 22:36:47', '2024-03-31 23:00:14', '2024-03-31 23:00:14'),
(27962, 16614, 717, 4620, 0, NULL, 46, '20243114523946560.mp4', 'What would my past co-workers and bosses describe me? I would say very upbeat and very easy to get along with. My motto in life is to basically kill them with kindness and I firmly stand by it. They would also include how I\'m very patient, especially with, you know, helping customers with any questions and concerns. Overall, I would say they would think I\'m a well-rounded person, always willing to help.', '2', 0, '0', '2', '2024-03-01 22:40:20', '2024-03-31 23:00:14', '2024-03-31 23:00:14'),
(27963, 16344, 778, 4210, 0, NULL, 25, '20243117512437966.mp4', 'Hey guys, I\'m Brian Allen. I\'m from Sumter, South Carolina. I currently reside in Charlotte, North Carolina. I went to school at Winthrop University and I graduated with Human Development and Family Studies with a concentration in Childhood, Early Childhood. I currently work as a social worker for Child Protective Services, um, for Child Protective Services in Rockville at DSS.', '2', 0, '0', '2', '2024-03-01 22:50:46', '2024-03-31 23:00:14', '2024-03-31 23:00:14'),
(27964, 16344, 778, 4211, 0, NULL, 36, '20243117524625214.mp4', 'What I can bring to this job is that I\'m able to communicate with all kinds of people. Currently, I work as a social worker and I\'m able to talk with all kinds of people from different walks of life. I don\'t look at nobody any type of way. I hear what they have to say and I give them my honest feedback and opinion and I take heed of what I have to do. I also am a team player. I don\'t think I run the show, but I also do consider myself a leader and I\'m also helpful in any aspect in any area that needs to fit.', '2', 0, '0', '2', '2024-03-01 22:52:04', '2024-03-31 23:00:15', '2024-03-31 23:00:15'),
(27965, 16344, 778, 4212, 1, NULL, 25, '20243117534515153.mp4', 'I would say my ideal work day would be like I would come in we would have like a small staff meeting just to tell how the day is what is in store for the day then go back to the desk and do my assignments and then also take a break have one-on-one meetings with my supervisor like once a week and then just do the assignments that\'s given to us throughout the day.', '2', 0, '0', '2', '2024-03-01 22:53:50', '2024-03-31 23:00:15', '2024-03-31 23:00:15'),
(27966, 16344, 778, 4213, 0, NULL, 26, '2024311755280690.mp4', 'I\'d say what separates me from others is that I currently work as a social worker with children and also with families from all different walks of life. Although that all jobs are with customer service, but this with me being in social work, I have the ability to talk with any and everybody and I also have that connection with any and everybody as well.', '2', 0, '0', '2', '2024-03-01 22:54:30', '2024-03-31 23:00:15', '2024-03-31 23:00:15'),
(27967, 16344, 778, 4214, 1, NULL, 11, '20243117552760411.mp4', 'If you guys call my references about me, they would say that I\'m a very helpful, genuine, and strong-minded individual and that I am a team player and I work well with others.', '2', 0, '0', '2', '2024-03-01 22:55:29', '2024-03-31 23:00:15', '2024-03-31 23:00:15'),
(27968, 16539, 785, 4306, 1, NULL, 24, '202431153586757.mp4', 'My name is Frances Miller, and I am a newly licensed agent with All4Lines, both P&C in addition to Life and Health. So I am just excited to start this new adventure in the world of insurance.', '2', 0, '0', '2', '2024-03-01 23:03:11', '2024-03-31 23:00:15', '2024-03-31 23:00:15'),
(27969, 16632, 339, 2474, 0, NULL, 53, '20243116517817.mp4', 'Hi, a typical day for me would be getting into the office, starting the computer, getting all the carriers up, my email, my database, checking emails, voicemail messages, getting back to clients versus if I need to call and talk to the insurance companies for billing issues, payments, then we would do process changes, answer online questions from work companies throughout the day, certificate requests, because I also did personal lines as well as commercial lines. I would work on renewals and process them, load them into easy links as the readers, vast majority of different things. Occasionally we\'d have a client come into the office. Most of it was definitely online or phone calls. I am also a notary, so that sometimes a couple of times here and there. And then I just wrap up whatever I needed for the day. Thanks.', '2', 0, '0', '2', '2024-03-01 23:03:55', '2024-03-31 23:00:15', '2024-03-31 23:00:15'),
(27970, 16539, 785, 4307, 1, NULL, 65, '2024311545425767.mp4', 'My last job was at a call center for a Medicare Advantage company, and what I loved about the company was that the operations manager was very hands-on. She was not a C-level, don\'t bother me, but she was in the trenches with everybody, and it was a fabulous, fabulous experience through management. And what I disliked about it was in the fact of the micromanagement in regards to not being able to take necessary bathroom breaks when necessary. But overall, it was a very positive experience, and I just moved out of state, and it was no longer a work-from-home area.', '2', 0, '0', '2', '2024-03-01 23:05:13', '2024-03-31 23:00:15', '2024-03-31 23:00:15'),
(27971, 16632, 339, 2475, 0, NULL, 27, '202431166516486.mp4', 'As far as goals for professional development, I do have my property casually, life and health, as well as my designation with my CISR, Certified Insurance Representative. I\'ve considered going and getting a CIC. I\'ve also had a dream of being an underwriter, so I don\'t know really what goes forward. Some of those I enjoy just working with customers in general, so we\'ll see what happens in the future.', '2', 0, '0', '2', '2024-03-01 23:06:18', '2024-03-31 23:00:15', '2024-03-31 23:00:15'),
(27972, 16539, 785, 4308, 1, NULL, 31, '2024311564033195.mp4', 'The goals at my last company, at the call center, was clearly defined, and I was able to achieve the customer satisfaction on a large scale. On average, I was always in the 97 to 100%. Boom.', '2', 0, '0', '2', '2024-03-01 23:06:49', '2024-03-31 23:00:15', '2024-03-31 23:00:15'),
(27973, 16632, 339, 2476, 1, NULL, 38, '202431168050916.mp4', 'A situation where I worked personally with another representative that I didn\'t care and had a typical opposite personality. I\'ve worked with client co-workers that have different personalities than myself. It\'s just a matter of doing your job and helping each other because we all have the same goal. Help each other, help our clients as best as we can and put aside personal, you know, differences and, you know, personalities. Those personalities clash but, you know, it\'s for the best. So sometimes it brings out the best in each of us because, you know, you learn from each other.', '2', 0, '0', '2', '2024-03-01 23:08:04', '2024-03-31 23:00:15', '2024-03-31 23:00:15'),
(27974, 16539, 785, 4309, 1, NULL, 36, '2024311591479546.mp4', 'my last company were that I met my goals through increased product knowledge and being able to dress the items. And so I improved and I achieved those goals in addition to the customer satisfaction was always in the 95 to 100%. And the mistakes that I learned from previous mistakes is just being focused in learning the product knowledge. So I can do anything through hard work and perseverance.', '2', 0, '0', '2', '2024-03-01 23:09:23', '2024-03-31 23:00:15', '2024-03-31 23:00:15'),
(27975, 16539, 785, 4310, 1, NULL, 40, '20243115103028429.mp4', 'What separates me from other candidates is that in addition to achieving my license, my insurance license, I was also a certified medical records coder. So I have also, I know disease process, pharmacology, I know the right questions to ask. And additionally, just my life experience is a tremendous benefit. And I have a very calm demeanor.', '2', 0, '0', '2', '2024-03-01 23:10:40', '2024-03-31 23:00:15', '2024-03-31 23:00:15'),
(27976, 16620, 504, 3158, 0, NULL, 94, '20243115124046285.mp4', 'Hello, I\'m currently looking for a new job because I did try to start my own mobile notary business and it didn\'t work out. I\'m a pretty honest and transparent person and I had a great insurance job working for a farmer\'s agent and I worked there about nine months and I decided to take the risk and try to do my own thing. I quickly realized that the mobile notary business, it\'s hard to get work and it\'s not so it\'s not very lucrative. The flexible schedule would have been nice but honestly, it just didn\'t work out for me. I\'ve been out of the insurance industry about six months now and I realized that I have missed it. I\'ve been in the industry for 20 years and I took a little break but I\'m excited to get back in to an account management position. I love working with people, I love doing the paperwork, the quoting, the customer service, talking to people and I realized also that I just prefer the steady work of the Monday through Friday and having set hours. When you own your own business, it\'s kind of all over the place and when work is hard to come by, it just you know, I need to make a decent living for myself. So I\'m looking to get back into the insurance industry. I love helping people, I love educating people about their insurance needs and so they can protect themselves and their family and I would love nothing more to get back into the account management side of it and I think it would be a really good fit for me.', '2', 0, '0', '2', '2024-03-01 23:10:48', '2024-03-31 23:00:15', '2024-03-31 23:00:15'),
(27977, 16620, 504, 3159, 1, NULL, 64, '20243115162214310.mp4', 'I can honestly say that there was not one thing I disliked about the culture of my last company. I worked for a farmer\'s agent and we were all able to work from home and we met once a month for a luncheon which kept our morale up and it helped to kind of rebond us even though we talk all day on teams. The culture was great. It was diverse. I worked with professional people. They had an extensive knowledge in the insurance industry and I learned a lot from them. You know dealing with customers can be challenging at times and it\'s nice to work with a team of professional people that know how to handle complex situations because we know that the insurance industry is very layered and very complex. So the culture was great. There\'s not one thing that I did not like about it. We all got along good and we helped each other when we could and I think that\'s important for a teamwork environment.', '2', 0, '0', '2', '2024-03-01 23:16:39', '2024-03-31 23:00:15', '2024-03-31 23:00:15'),
(27978, 16620, 504, 3160, 0, NULL, 75, '2024311521276306.mp4', 'I\'m looking for a position that can challenge me on a daily basis. We know the insurance industry, and that\'s easy to do. I am looking for a long-term position where I can continue to grow and learn with the company. If there\'s room for advancement, I feel respected and appreciated. I\'m not likely to leave a position where I am evolving my career and I\'m successful. I\'m definitely looking for a position that can keep me challenged. Those things will definitely make me stay with a company. Like I said, I\'m looking for a long-term position. I\'ve jumped around a little bit the past few years, but I am looking for a company that I can stay long-term with. Like I said, if there\'s room for advancement, and I continue to be challenged on a daily basis, I get along with my team. They make working fun, as fun as we can make it within the insurance industry, which we can because we\'re quirky, but yeah, I would definitely say those things are important to me, and I\'d be willing to stay with an employer long-term.', '2', 0, '0', '2', '2024-03-01 23:20:04', '2024-03-31 23:00:15', '2024-03-31 23:00:15'),
(27979, 16563, 845, 4788, 0, NULL, 23, '20243115503534336.mp4', 'To be able to have a sense of growth and also the fact of having benefits and also being able to provide my insight on the specific goals of what is needed.', '2', 0, '0', '2', '2024-03-01 23:50:40', '2024-03-31 23:00:15', '2024-03-31 23:00:15'),
(27980, 16563, 845, 4789, 0, NULL, 30, '20243115512344380.mp4', 'I have experience with customer service with working in the staffing industry, as well as recruiting. I also have worked before in the past as a customer service representative and also working in the food industry to where I was providing customer service as a waitress and bartender. So I have customer service skills across the board.', '2', 0, '0', '2', '2024-03-01 23:51:28', '2024-03-31 23:00:15', '2024-03-31 23:00:15'),
(27981, 16563, 845, 4790, 0, NULL, 15, '20243115515590102.mp4', 'I handle difficult customer interactions by being patient, listening to the need of the customer, and trying to find a resolution from just listening to their needs.', '2', 0, '0', '2', '2024-03-01 23:51:58', '2024-03-31 23:00:15', '2024-03-31 23:00:15'),
(27982, 16563, 845, 4791, 0, NULL, 34, '20243115525432297.mp4', 'When I was working as a customer service representative at a company that dealt with homeowners insurance, it was during the time of Katrina. The customer was very upset and he reached the wrong department. What I did was I ended up making sure that he got to the correct department, staying on the phone line with him, and it was a tough situation because of him being at a loss during the time of Katrina.', '2', 0, '0', '2', '2024-03-01 23:53:00', '2024-03-31 23:00:15', '2024-03-31 23:00:15');
INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(27983, 16563, 845, 4792, 0, NULL, 20, '20243115533237852.mp4', 'I\'m very determined to where once my feet hit the ground I go running. I\'m very organized and motivated and I feel like those skills would impact my performance in this career just because of the type of industry this position is for.', '2', 0, '0', '2', '2024-03-01 23:53:36', '2024-03-31 23:00:15', '2024-03-31 23:00:15'),
(27984, 16477, 490, 3070, 1, NULL, 64, '20243116131048675.mp4', 'you you you', '2', 0, '0', '2', '2024-03-02 00:13:32', '2024-04-01 23:00:01', '2024-04-01 23:00:01'),
(27985, 16229, 412, 4346, 1, NULL, 33, '20243119154896167.mp4', 'Hello. One of my most important goals, I think, is to stability and growth. I want to find a company where I\'m stable, where stability, where I could grow, where I could call home. I\'m looking for a... And I want to achieve this as soon as possible. I want to find a family. I want to get my career started. I want to be stable. I want to grow with a company and be part of their growth as well.', '2', 0, '0', '2', '2024-03-02 00:16:02', '2024-04-01 23:00:04', '2024-04-01 23:00:04'),
(27986, 16229, 412, 4347, 0, NULL, 33, '20243119171112578.mp4', 'I think that one of the most important qualities for a successful sales representative, service representative is customer service all around. I think that building a relationship with the customer and listening to them, understanding what their needs are, and being able to assist them. I think customer service is definitely number one in being one of the best qualities. Being an active listener, patience, I think is also a great quality as well. Thank you.', '2', 0, '0', '2', '2024-03-02 00:16:32', '2024-04-01 23:00:06', '2024-04-01 23:00:06'),
(27987, 16477, 490, 3071, 0, NULL, 119, '20243116193074894.mp4', 'So, my goal professionally is to be able to own my own company or business eventually. And so my experience is in sales. And because of that, I think I can add a lot of value to this company. But in terms of how this company can help me grow professionally, well, I\'ve never sold car insurance. And every time that I work selling a new product, there\'s like this new world or perspective in sales that gets basically unlocked in your brain. It\'s like different approach of how to sell this new product. There\'s always a lot of things, new things that you know, because you don\'t know what you don\'t know. So, I\'ll be able to learn all those things that I don\'t know currently and adapt them to my skillset. And because I want to own my own business eventually, or my own company. Everything sales related. It\'s very good experience and growth, because at the end of the day, if you own your own company, you have to know how to sell it. You have to know how to sell yourself. You have to know how to sell the product that your company is going to offer. That can have any shape or form. In the world of business, sales experience is one of the most important skills to have. And because this is a product that I\'ve never sold before, I know that I will learn a lot of things that I don\'t know that I don\'t know, therefore grow professionally.', '2', 0, '0', '2', '2024-03-02 00:17:24', '2024-04-01 23:00:06', '2024-04-01 23:00:06'),
(27988, 16229, 412, 4348, 0, NULL, 32, '20243119181168649.mp4', 'An important determining factor for selecting my next career is, like I said previously, I apologize, is stability. I want somewhere where it\'s going to be a stable environment, you know, and also somewhere where I can grow with the company and use my abilities to maybe grow in knowledge as well and also expand my knowledge in the insurance industry as well as, you know, being able to grow and be stable. That\'s exactly what I think I\'m looking for in my next career, absolutely.', '2', 0, '0', '2', '2024-03-02 00:18:24', '2024-04-01 23:00:06', '2024-04-01 23:00:06'),
(27989, 16477, 490, 3072, 1, NULL, 35, '2024311623626723.mp4', 'So, I was working at Microsoft and I was working remotely. So I would say that my biggest fear getting this job would be getting used to working on site again, but it\'s not a fear. It\'s just, I was spoiled in Microsoft by being able to work from my home, but in terms of a fear, I would say that that\'s the only thing I can think of.', '2', 0, '0', '2', '2024-03-02 00:23:14', '2024-04-01 23:00:06', '2024-04-01 23:00:06'),
(27990, 16477, 490, 3073, 0, NULL, 48, '2024311625522266.mp4', 'I wouldn\'t say it frustrates me, but I could call it my least preferred way of being managed would be, for example, in the car industry, there\'s a lot of micromanaging, a lot of micromanagement going on in the dealership because there\'s a lot of salesmen and there\'s a lot of managers. So there\'s a lot of pressure that we all have to hit that this quota, we all have to push for sales, sales, sales. And there\'s a lot more aggressive, but it doesn\'t frustrate me, it\'s just my least preferred way of being managed, if that makes sense.', '2', 0, '0', '2', '2024-03-02 00:24:58', '2024-04-01 23:00:06', '2024-04-01 23:00:06'),
(27991, 16477, 490, 3074, 0, NULL, 70, '20243116294731862.mp4', 'Yeah, I guess the day that I spoke to John, by the way, I don\'t know if I\'m talking to John right now, but the day that I spoke to John, I didn\'t ask some questions that I had in mind. I didn\'t get the chance. I wanted to ask, how does the day to day look like in this position? That was one of the questions. And the second question is, what\'s the nature of the job? What\'s the sales process like? Yeah. Is it only in office? Is it an option for hybrid or what\'s the flexibility with that? I also wanted to know about the schedule because I know it\'s Monday to Friday, but I wanted to know. I know where it is. It\'s by the University of Washington. But yeah, those were mainly the questions I wanted to ask.', '2', 0, '0', '2', '2024-03-02 00:28:29', '2024-04-01 23:00:06', '2024-04-01 23:00:06'),
(27992, 16601, 812, 4546, 0, NULL, 10, '2024311852653724.mp4', 'I don\'t remember where I found this opening. I must have found it online, but I don\'t remember exactly. This would have been a while ago.', '2', 0, '0', '2', '2024-03-02 00:51:43', '2024-04-01 23:00:06', '2024-04-01 23:00:06'),
(27993, 16601, 812, 4547, 1, NULL, 10, '20243118525930045.mp4', 'I\'m starting to really try and focus on building a career, and Farmers just seemed like a great company to work for.', '2', 0, '0', '2', '2024-03-02 00:53:01', '2024-04-01 23:00:06', '2024-04-01 23:00:06'),
(27994, 16601, 812, 4548, 0, NULL, 16, '20243118534746920.mp4', 'I remember seeing the advertisements, I\'m fairly certain that you guys insure home and auto mostly, but beyond that I\'m not that familiar with the company.', '2', 0, '0', '2', '2024-03-02 00:53:26', '2024-04-01 23:00:06', '2024-04-01 23:00:06'),
(27995, 16601, 812, 4549, 1, NULL, 10, '20243118541921700.mp4', 'I would say that I am friendly and precise and I am willing and eager to learn and put in the work.', '2', 0, '0', '2', '2024-03-02 00:54:21', '2024-04-01 23:00:06', '2024-04-01 23:00:06'),
(27996, 16626, 845, 4788, 0, NULL, 27, '20243117402020995.mp4', 'A few important determining factors for me would be job security and room for professional development and skill enhancement. I want to continually grow and progress in my career and so I think that it\'s really important to work for somewhere that I will be able to do that. I think it\'s also important to work for an organization whose culture and values align with my own.', '2', 0, '0', '2', '2024-03-02 01:40:44', '2024-04-01 23:00:06', '2024-04-01 23:00:06'),
(27997, 16626, 845, 4789, 0, NULL, 25, '20243117435890048.mp4', 'I have worked in the food industry for about five years. I was a shift lead at Smashburger in Redondo Beach, California and I was a server for four years at Momo Paradise in Torrance, California and then I worked for Reno Orthopaedic Center for less than a year but as a medical scheduler.', '2', 0, '0', '2', '2024-03-02 01:44:03', '2024-04-01 23:00:07', '2024-04-01 23:00:07'),
(27998, 15157, 115, 4120, 1, NULL, 12, '2024311820687287.mp4', 'I would like this opportunity because it would allow me a chance to financially provide for myself and give me a challenge because I would be learning something entirely new.', '2', 0, '0', '2', '2024-03-02 02:36:41', '2024-04-01 23:00:07', '2024-04-01 23:00:07'),
(27999, 15157, 115, 4121, 1, NULL, 14, '20243120513260554.mp4', 'Because it\'s something different and it just seems really interesting to me and I\'m really really up for a challenge', '2', 0, '0', '2', '2024-03-02 04:51:37', '2024-04-01 23:00:07', '2024-04-01 23:00:07'),
(28000, 15157, 115, 4122, 1, NULL, 10, '2024312052554989.mp4', 'I am extremely organized. I\'m a team player and I have great communication skills and I feel like I\'d be a great asset to the team.', '2', 0, '0', '2', '2024-03-02 04:52:09', '2024-04-01 23:00:07', '2024-04-01 23:00:07'),
(28001, 15157, 115, 4123, 1, NULL, 11, '20243120523877756.mp4', 'The biggest strength that I can bring to the team is organizational skills.', '2', 0, '0', '2', '2024-03-02 04:52:41', '2024-04-01 23:00:07', '2024-04-01 23:00:07'),
(28002, 15157, 115, 4124, 1, NULL, 19, '20243120531066734.mp4', 'my definition of definition of integrity is doing the right thing when nobody is watching and that means literally what it means do the right thing when nobody\'s watching be honest be open', '2', 0, '0', '2', '2024-03-02 04:53:14', '2024-04-01 23:00:07', '2024-04-01 23:00:07'),
(28003, 15157, 115, 4125, 1, NULL, 15, '20243120535288705.mp4', 'You should give me an opportunity to join the team because I have good work ethic, I\'m honest, I value integrity, I value transparency, and I\'m a big team player.', '2', 0, '0', '2', '2024-03-02 04:53:57', '2024-04-01 23:00:07', '2024-04-01 23:00:07'),
(28004, 16417, 824, 4690, 0, NULL, 47, '20243210412699067.mp4', 'I\'m looking for a new job because I feel like I have done and gone as far as I could in my previous position and I\'m looking for a new opportunity to grow my skills. In my previous position I learned a little bit about insurance and that was something that had stuck with me and I realized that that\'s something that I would like to pursue. I\'ve talked to some other people about it and they love insurance and they love selling insurance and customer service and learning about it. I\'m a big picture type of person so I just kind of enjoy learning about so many things and I believe that that\'s what makes people the best that they can be.', '2', 0, '0', '2', '2024-03-02 16:40:32', '2024-04-01 23:00:07', '2024-04-01 23:00:07'),
(28005, 16417, 824, 4691, 1, NULL, 66, '20243210432599902.mp4', 'I feel like one of my skills that sets me apart from other people is that I\'m very organized and I think that organization is how I prioritize my tasks. Once I get like a list of things that I have to do, I kind of set out time throughout my day to prioritize the most important ones, make sure that those are getting done, the ones that need the most time and thinking skills. I get those completed and spend the most time on those and then move on to other things. So whenever COVID started I was in college and everything transitioned to online and it doesn\'t sound like it would be a big deal but I was taking like 17 hours of classes and everyone was just like okay you have this due and this due and this due and so like I went out and I bought a calendar and I wrote everything down for what date, color-coded, highlighted and everything like that and I would put like okay on Monday I have to finish this, on Tuesday I have to finish this, Wednesday etc etc. So that\'s how I would prioritize my tasks.', '2', 0, '0', '2', '2024-03-02 16:43:41', '2024-04-01 23:00:07', '2024-04-01 23:00:07'),
(28006, 16417, 824, 4692, 0, NULL, 39, '20243210484438409.mp4', 'I believe that rules are set in place for reasons and we do need to follow, you know, compliance and I worked at Fidelity. It was a very regulated company and so I would never act in opposition to the standards of a company and the code of conduct. I\'m very much a rule follower so I would ensure that all everything that I\'m doing is complied with and I also want to do what\'s best for my client so if that means to push myself to exceed, you know, their expectations while complying with the rules, you know, that\'s what I want to do.', '2', 0, '0', '2', '2024-03-02 16:47:57', '2024-04-01 23:00:07', '2024-04-01 23:00:07'),
(28007, 16417, 824, 4693, 1, NULL, 24, '20243210493436880.mp4', 'When I don\'t know the answer to something, let\'s say I was on the phones, I would tell them that I\'m going to put them on a brief pause and want to give them the best accurate answer as possible. And I would tell them that I\'m going to go look into my resources and get right back to them to ensure that they are taken care of.', '2', 0, '0', '2', '2024-03-02 16:49:40', '2024-04-01 23:00:08', '2024-04-01 23:00:08'),
(28008, 16417, 824, 4694, 1, NULL, 57, '20243210505326399.mp4', 'At my last company I really loved everything about it. Fidelity is a great company to work for and I think that they really set the bar high for me. I feel like everybody was there for each other and there were so many resources that I could use. Their benefits were amazing and something that I disliked about it. You know, I don\'t really have anything negative to say about Fidelity honestly. I just like a company that has a good culture and everybody\'s friendly because I know that we spend a lot of time at work so I believe that it\'s important for it to be a good environment, an enjoyable environment and yeah I think that knowing people definitely helps because you know you can have a little boost in growing your relationships with your co-workers but yeah.', '2', 0, '0', '2', '2024-03-02 16:51:09', '2024-04-01 23:00:08', '2024-04-01 23:00:08'),
(28009, 16497, 639, 4532, 1, NULL, 22, '202432113776240.mp4', 'Hi, good morning. One of the things that attracted me to applying was that I\'m very similar to the position. I\'ve already worked with Insurance Navy. I\'m pretty familiar with the underwriting and the whole process of processing car insurance.', '2', 0, '0', '2', '2024-03-02 17:03:33', '2024-04-01 23:00:08', '2024-04-01 23:00:08'),
(28010, 16497, 639, 4533, 1, NULL, 13, '2024321141757129.mp4', 'I\'m somewhat familiar with the process of issuing a car insurance policy, as well as I\'m familiar with the company because I\'ve been a past customer.', '2', 0, '0', '2', '2024-03-02 17:04:29', '2024-04-01 23:00:08', '2024-04-01 23:00:08'),
(28011, 16497, 639, 4534, 1, NULL, 17, '202432115337902.mp4', 'Well, at the current job I\'m at right now, there\'s no such thing as goals. I do work at a call center, and it\'s just keeping up with appointments, and that\'s about it. But I do want to come forward and, you know, succeed in life and add on to my knowledge if possible.', '2', 0, '0', '2', '2024-03-02 17:05:18', '2024-04-01 23:00:08', '2024-04-01 23:00:08'),
(28012, 16497, 639, 4535, 1, NULL, 18, '2024321155537422.mp4', 'I am actually fine with working with either one, by myself or with a team, especially with the insurance company, because it\'s more of keeping up with the policy, you know, with the underwriting, making sure that all the paperwork is organized in the policy.', '2', 0, '0', '2', '2024-03-02 17:06:11', '2024-04-01 23:00:08', '2024-04-01 23:00:08'),
(28013, 16497, 639, 4536, 1, NULL, 27, '202432117385359.mp4', 'Well, I like to be very organized, you know, keeping up with my notes. I actually would buy like a notepad, you know, so I can keep notes about the job, about clients. Also I\'m organized, you know, that\'s one of the main things. I tend to overlook small details as well.', '2', 0, '0', '2', '2024-03-02 17:08:02', '2024-04-01 23:00:08', '2024-04-01 23:00:08'),
(28014, 16488, 843, 4811, 0, NULL, 29, '202432106591909.mp4', 'Expand my knowledge and also I have one year of international and national security with Delta Global Services and Safety. We provided an excellent customer service and with a big network. Having always quality of communication all over the world and making the best of us.', '2', 0, '0', '2', '2024-03-02 18:06:08', '2024-04-01 23:00:08', '2024-04-01 23:00:08'),
(28015, 16488, 843, 4812, 1, NULL, 23, '20243210105474439.mp4', 'Up to the agenda and organization was basic and using the best communication where I believe it\'s the number one tool for a successful business group and again also an extraordinary customer service always.', '2', 0, '0', '2', '2024-03-02 18:11:13', '2024-04-01 23:00:08', '2024-04-01 23:00:08'),
(28016, 16488, 843, 4813, 1, NULL, 35, '20243210122966713.mp4', 'I am a trilingual, so I could bring my Portuguese, my Spanish, my English for a better communication with customers and my personality. I\'m a people person. Also, I am eager to know about others\' lives and know what\'s best for them and guide them in their path. And I know that we all need safety and security. It\'s number one thing in everybody\'s life, so I think I can help them with that.', '2', 0, '0', '2', '2024-03-02 18:12:56', '2024-04-01 23:00:08', '2024-04-01 23:00:08'),
(28017, 16488, 843, 4814, 1, NULL, 10, '20243210131781482.mp4', 'I could start anytime. I\'m free free agenda for now', '2', 0, '0', '2', '2024-03-02 18:13:27', '2024-04-01 23:00:08', '2024-04-01 23:00:08'),
(28018, 16488, 843, 4815, 1, NULL, 18, '20243210141071985.mp4', 'I\'m very independent so I would like to build it up on my own commissions and I would say between $23, $24 that would be great for me and then from there I\'ll give my best to make it grow.', '2', 0, '0', '2', '2024-03-02 18:14:26', '2024-04-01 23:00:08', '2024-04-01 23:00:08'),
(28019, 16660, 369, 1786, 0, NULL, 52, '20243213201612728.mp4', 'I\'ve always enjoyed working in sales because I feel like it provides me an opportunity to find out an individual client or customers needs and find a way to meet or exceed them. It\'s each individual interaction is its own job. The job is never the same every day. You\'re going to have clients with all kinds of different needs, different perspectives, different ideas for what they want from you when they come to you for a product or service and being able to meet each and each and every one of those individual needs and respond to them accordingly is its own individual challenge. So I feel like the job in and of itself provides a lot of diversity and experience and it\'s something you can really only get in the sales world because you\'re what you\'re selling is is not a product, it\'s not a service. You\'re selling your ability to meet somebody\'s needs and each individual experience is different.', '2', 0, '0', '2', '2024-03-02 18:20:26', '2024-04-01 23:00:08', '2024-04-01 23:00:08'),
(28020, 16660, 369, 1787, 0, NULL, 41, '20243213214377425.mp4', 'My typical Saturdays, they really just depend. I work on cars in my free time a lot. That\'s become a really big passion of mine. I\'m an avid guitar player, but really what it comes down to is I like to interact with people. I\'d like to go out and do something with friends. I\'m actually in the middle of moving right now and I have some friends coming over to help me do that. I like building things. I like taking on new projects, new challenges. I hate sitting around and doing nothing. If you live the same year for 75 years, you can\'t die and call it life. So I want to experience as many new and interesting things as I can and my free time gives me a lot more ability to kind of decide what those things are and explore the world for what it is.', '2', 0, '0', '2', '2024-03-02 18:21:49', '2024-04-01 23:00:08', '2024-04-01 23:00:08'),
(28021, 16660, 369, 1788, 0, NULL, 55, '20243213225351729.mp4', 'My motivations are simple. I like to find things that, in the way I explain it, I like to find something I suck at and learn how to suck at it less. Whether that be sales, cars, guitars, new sports, new interesting games on the computer, whatever it is. There\'s just always something new to learn and I feel that learning does not stop when the classroom\'s over. I feel like learning is a continuous thing and I feel like being able to learn people invites the ability to learn new experiences. I\'m motivated by being able to be the best version of myself in any and every capacity and being able to take on any given challenge, no matter what it is, no matter how random or obscure it may be, and be able to excel in it. I do what I do for my family, I do it for my wife-to-be, my two kids. Anything that I can do to improve other people\'s lives, that\'s my motivation.', '2', 0, '0', '2', '2024-03-02 18:23:08', '2024-04-01 23:00:08', '2024-04-01 23:00:08'),
(28022, 16660, 369, 1789, 0, NULL, 56, '20243213241636291.mp4', 'You can be a successful sales representative by being good at talking, but you can be a proficient sales representative by learning to listen before you speak. I feel that if you can first and foremost conduct a positive interview, get to know an individual\'s needs before you explain why you meet or exceed all of them, you\'re able to provide not only a product or service, but peace of mind to that client that they can come to you for anything. A successful sales representative is not somebody who can make a quick sale, make a good commission and get out of there. A successful sales representative is somebody that everybody remembers and returns to and brings more business to. Being dependable and being open-eared are the most important qualities in a successful and proficient sales representative, in my opinion.', '2', 0, '0', '2', '2024-03-02 18:24:26', '2024-04-01 23:00:08', '2024-04-01 23:00:08'),
(28023, 16661, 369, 1786, 0, NULL, 13, '20243222465594695.mp4', 'between customers rights and how to help customers get what they want.', '2', 0, '0', '2', '2024-03-02 19:47:05', '2024-04-01 23:00:08', '2024-04-01 23:00:08'),
(28024, 16661, 369, 1787, 0, NULL, 60, '20243222483145040.mp4', 'morning, I make sure I brush my teeth, I do my meditation or prayers, then I do what I\'m supposed to do, if I\'m to do some assignments, some artworks, before I begin my day activity. And after my day activities, I find a hobby, maybe playing football, I go and play football with my friends, after playing, then it\'s about time to eat, we get together to go to our dining, eat together and come back. So my Saturdays are always loving.', '2', 0, '0', '2', '2024-03-02 19:48:53', '2024-04-01 23:00:08', '2024-04-01 23:00:08'),
(28025, 16661, 369, 1788, 0, NULL, 52, '2024322250743637.mp4', 'It\'s music. Music motivates me a lot. All kinds of music. I draw inspirations and motivations from music. Yeah. Music is the best motivation for me. And my arts, I do artworks. So art is also something that gives me a lot of motivations. And I think music and arts. When I\'m enjoying watching artworks, listening to music, just motivates me to face the day with joy. Yeah.', '2', 0, '0', '2', '2024-03-02 19:50:24', '2024-04-01 23:00:08', '2024-04-01 23:00:08'),
(28026, 16661, 369, 1789, 0, NULL, 60, '20243222515851941.mp4', 'The qualities of a successful salesperson are representative. A successful sales representative should have a good appearance, a good appearance before his boss and the customers. He should be gentle in appearance and his language should be polite and kind of good to people. It shouldn\'t be harsh words to customers. A successful sales representative should have a good tone, a good voice on how to talk to customers. Appearance, how to interact with customers.', '2', 0, '0', '2', '2024-03-02 19:52:21', '2024-04-01 23:00:08', '2024-04-01 23:00:08'),
(28027, 16399, 575, 4363, 2, NULL, 17, '2024321643182725.mp4', 'So, why do I want to work in the property and casualty industry? Number one would be it\'s job security. People are always going to need what we do or the services that we provide, and I\'m looking for a good company to link up with to do that with.', '2', 0, '0', '2', '2024-03-02 21:43:02', '2024-04-01 23:00:09', '2024-04-01 23:00:09'),
(28028, 16399, 575, 4364, 0, NULL, 12, '20243216504560902.mp4', 'So, what attracts you to the personal?', '2', 0, '0', '2', '2024-03-02 21:48:25', '2024-04-01 23:00:09', '2024-04-01 23:00:09'),
(28029, 16399, 575, 4365, 2, NULL, 31, '20243216534345345.mp4', 'So, question three, what do you believe are the most important qualities of a successful sales representative? For me, it would be a successful salesperson is always prepared. They know their product inside and out and are always ready to answer any questions that potential client may have. That being said, they also know how to handle objections and are prepared to with rebuttals that may help close the deal, so to speak.', '2', 0, '0', '2', '2024-03-02 21:53:44', '2024-04-01 23:00:09', '2024-04-01 23:00:09'),
(28030, 16621, 504, 3158, 0, NULL, 10, '2024321514514110.mp4', 'Thank you.', '2', 0, '0', '2', '2024-03-02 23:13:48', '2024-04-01 23:00:09', '2024-04-01 23:00:09'),
(28031, 16621, 504, 3159, 0, NULL, 44, '20243215155324405.mp4', 'about my previous job, which I was recently laid off from, was the fact that I got to work from home, so I had my own computer set up, which was nice. And that way, if there was an emergency at home, I could take care of it. The thing that I didn\'t necessarily like about it was I was the only agent in Washington state. So we had agents all over the United States, but I was the only one in Washington. And since I was on Pacific Time, and pretty much the rest of the company was on Eastern Time, I often felt like I was just isolated by myself. So I didn\'t like that fact. And oftentimes, they would schedule things without taking into account that I was in a different time zone.', '2', 0, '0', '2', '2024-03-02 23:15:02', '2024-04-01 23:00:09', '2024-04-01 23:00:09'),
(28032, 16621, 504, 3160, 1, NULL, 32, '20243215165029691.mp4', 'When you do have a problem or a situation, and again, sometimes that doesn\'t always happen. If you have ideas, I like management to be open to discuss, and that doesn\'t mean they have to take them, but just the fact that, you know, you\'re able to present them and give your opinion on things, I think goes a long way to keeping, at least keeping me happy. I like to make sure that, you know, I\'m contributing to the company and that I have a voice in what\'s going on.', '2', 0, '0', '2', '2024-03-02 23:16:52', '2024-04-01 23:00:09', '2024-04-01 23:00:09'),
(28033, 16659, 816, 4891, 2, NULL, 29, '20243218324113028.mp4', 'I have experience in sales and working in gas stations, but I hope to sell what I made. I have experience in selling cookies at a bakery, helping people decide they want. And if they want more, I know how to get people on getting more for a better price.', '2', 0, '0', '2', '2024-03-02 23:32:50', '2024-04-01 23:00:09', '2024-04-01 23:00:09'),
(28034, 16659, 816, 4892, 2, NULL, 38, '20243218335722669.mp4', 'What motivates me is learning the most I can, excelling in the job that I am working in, and achieving goals in more ways than one. I like learning as much as possible, and I like achieving goals that I don\'t think I can do. But if I do achieve them, it makes me feel really good about motivate, and it motivates me to know that I can do more than I think I can. And I like knowing that if I have the right motivation, I can do basically anything I put my mind to.', '2', 0, '0', '2', '2024-03-02 23:34:09', '2024-04-01 23:00:09', '2024-04-01 23:00:09'),
(28035, 16659, 816, 4893, 2, NULL, 66, '2024321836728689.mp4', 'A few important factors are how it will affect my family. I\'m a single mom of two boys, and I\'m working 84 hours in two weeks as a fork truck driver, and I work night shift. So, a job that I would want to do is be able to work in the morning and be off when they get out of school. Another factor is my mental and physical health. I\'m a cancer survivor, so I have a couple, I have a bad knee, so the job that I work in is really rough. So, the next job that I want to do is something that I can comfortably work from home and excel in. And another factor is I want to work long term. I want to work from home long term, and that\'s an important factor in my life currently, and it\'s been that way for a long time. And I\'m hoping that with this job I can do that long term for a very long time.', '2', 0, '0', '2', '2024-03-02 23:36:41', '2024-04-01 23:00:09', '2024-04-01 23:00:09'),
(28036, 16659, 816, 4894, 1, NULL, 85, '2024321840538984.mp4', 'I\'d say a strength of mine is knowing how to sell something, sell a product. I have sold, um, not products before, but I have sold, um, I\'ve sold products before that made people want to buy them. Like I said in my previous interview videos, I worked in a bakery and I persuaded a customer to buy more than what they were planning on because I made it more enticing for them to buy more than what they were planning on. I know how to sell a product, I know how to understand the customer and what they want and what they\'re looking for and I can guide them in the right direction for what kind of product they\'re looking for. A weakness is maybe I don\'t understand it all the way, so maybe they have questions and, um, I just had to say a weakness of mine is maybe they don\'t want what I\'m selling because maybe I\'m not describing it good enough, but I do have a way, if I had a way of describing it better, um, I could get them to want to buy the product that I\'m selling, um, which is something I want to work on, is better customer service and sales and being a good salesperson to provide the product for the customer.', '2', 0, '0', '2', '2024-03-02 23:39:20', '2024-04-01 23:00:09', '2024-04-01 23:00:09'),
(28037, 16659, 816, 4895, 0, NULL, 84, '20243218445739688.mp4', 'I believe a good quality is the power of persuasion, how to understand what the customer wants, what kind of product they\'re looking for, and I believe that a good quality is as a sales representative for them to understand the customer, get a feel for them, and kind of see what they\'re leaning towards more than the other, and if they can do that, they can successfully guide them to the product that they need for that specific purpose or what they really need for that situation that they\'re dealing with, the good customer service representative can talk about the company in a way that makes the customer want to head straight over to that website and buy the product, and then maybe they tell their friends about the product that they\'re buying, and then so on and so forth, so you have to know how to talk about the company in a way that makes them want to go and want to buy, so in a way, the power of persuasion in a good way is a good quality to have when you\'re trying to sell product to a customer, that\'s a good quality to have as a salesperson.', '2', 0, '0', '2', '2024-03-02 23:45:59', '2024-04-01 23:00:09', '2024-04-01 23:00:09'),
(28038, 16646, 412, 4910, 2, NULL, 53, '20243223121376540.mp4', 'Hi, so one of the most important factors to me would be family in the sense of the organization and the relationships with its employees. Next would be family in terms of my own personal family, just making sure that there\'s room for personal relationships outside of the organization. So the whole sense of the word family in terms of the relationship between the employee and the employer as well as my own personal family and then being able to build a path to grow relationships, grow your career, just moving on to different levels in the organization. So those would be some of my important factors in determining my next career path.', '2', 0, '0', '2', '2024-03-03 05:13:43', '2024-04-02 23:00:02', '2024-04-02 23:00:02'),
(28039, 16646, 412, 4911, 2, NULL, 56, '20243223152610991.mp4', 'So, for me, one of the most important qualities in a successful insurance representative would be able to listen. Just to make sure you\'re hearing what the needs are of the member so that you can go ahead and make sure that you are providing a service that is needed and that matches the need of the member. Also, thoroughness, just making sure that you\'re able to explain everything in a way that the member understands so that they understand what it is that they\'re receiving. Also, believe in that relationship building so that way if they have any questions moving forward that they have a way to go ahead and contact you with any questions or concerns that they may have moving forward.', '2', 0, '0', '2', '2024-03-03 05:17:06', '2024-04-02 23:00:04', '2024-04-02 23:00:04'),
(28040, 16646, 412, 4912, 2, NULL, 58, '2024322319986004.mp4', 'so the top thing that motivates me is my integrity and above all is the legacy and the skills that I set up for my family specifically my children just want to lead by example just making sure that I am instilling values of integrity and honesty so that they are able to go into the society and be just honest young people you know my children are pretty young but I definitely want to lead by example so they are the thing that motivates me the most', '2', 0, '0', '2', '2024-03-03 05:21:01', '2024-04-02 23:00:04', '2024-04-02 23:00:04'),
(28041, 16653, 816, 4891, 2, NULL, 60, '20243310405035859.mp4', 'Yes, my experience in sales has come from my own photography business. I graduated with a degree, a Bachelor of Fine Arts in Photography, and ever since I\'ve held a side business of my photography, portraiture, fashionesque images, and you learn how to upsell real fast in that role, because people, they want to look good, they want their hair perfect, they want as many prints as they can get of this or that or the other, and I worked with a lot of models and actresses when I lived in New York City, where I got my degree at. But yeah, it\'s a fun business, I love it, but it\'s more of a side gig at the moment. So thank you.', '2', 0, '0', '2', '2024-03-03 16:41:04', '2024-04-02 23:00:04', '2024-04-02 23:00:04'),
(28042, 16653, 816, 4892, 2, NULL, 64, '202433104562696.mp4', 'Yes, I would say that changing lives motivates me the most, whether it be in my photography business or at work, because a lot of what I do is health claims adjudication. And so that is beneficial for individuals, families, you know, especially the indemnity plans. When I worked at MetLife, we would pay out $10,000 to $50,000 per claim for critical illness and cancer patients. And it was just a good feeling. You feel good. And I really want to bring that changing people\'s lives into my next role, which is what attracted me to this position, because I have my life and health license. And I\'m just willing to put that to work, love what I do and be there for people, hopefully your people. Thank you.', '2', 0, '0', '2', '2024-03-03 16:45:21', '2024-04-02 23:00:06', '2024-04-02 23:00:06'),
(28043, 16653, 816, 4893, 1, NULL, 57, '20243310491165516.mp4', 'Yes. What I\'m seeking in my next career is basically to not be on this side of the computer, but to be out helping people or, you know, video conferencing, things like that, or on the phone. My previous roles have really limited me to people contact. I\'ve just been behind the screen, data entering everything and making sure everything\'s accounted for and et cetera, et cetera. But I really just want to help people. It\'s truly what I want to do. And that\'s truly where I see myself and my career going in that direction. So it\'s a big passion of mine to help people. I love doing that. Thank you.', '2', 0, '0', '2', '2024-03-03 16:48:07', '2024-04-02 23:00:06', '2024-04-02 23:00:06'),
(28044, 16653, 816, 4894, 2, NULL, 68, '20243310525242910.mp4', 'Yes, strengths and weaknesses as a salesperson, my strengths are really driven by compassion and empathy and making sure that my clients are satisfied. Making sure I make that home run, you know, get to that base, you know, and make the sale. I would say possibly not being, I\'m not a pushy person. I don\'t like to push things, but I do need to learn how to be a little more aggressive, I guess, with my sales tactics, you know, so that I do get that sale and I do get that commission and I do make money. The family\'s protected, I\'m good, we\'re all good, everything is good. So I would say those are the strengths and the weaknesses that I possess with sales. Thank you.', '2', 0, '0', '2', '2024-03-03 16:53:08', '2024-04-02 23:00:06', '2024-04-02 23:00:06'),
(28045, 16653, 816, 4895, 0, NULL, 67, '20243310563137263.mp4', 'Yes, I would say a successful salesperson or sales representative should have those factors of empathy and compassion and the need and desire to truly help people with their needs, whether it be home, auto, life, accident, something like that. So also, just giving that reassurance that, hey, if anything happens, we\'re here for you. We will help you with that claim. We will be with you every step of the way and help you with all your needs, plus some. If you don\'t have this coverage, let\'s see about bundling something. Let\'s see about possibly making it a better deal for you in the long run and the protection that you need. So I would say those are the main strengths as a sales representative. Thank you.', '2', 0, '0', '2', '2024-03-03 16:56:45', '2024-04-02 23:00:06', '2024-04-02 23:00:06'),
(28046, 16427, 412, 4910, 0, NULL, 59, '20243312531356584.mp4', 'Hello, my name is Laura. A couple of determining factors for selecting my next career would definitely be growth opportunities. Not only do I want to grow, but I also want to grow the company with the assets that I have to offer. Another one would be salary. Salary is very important for me. I have a couple of goals in the coming years that I really want to reach. Thirdly, the environment. I have a pretty bubbly personality at work, so that\'s really important for me. I want the environment to be a good place. I want to have good co-workers. I want just the job to be very fun while being professional, of course. And also work-life balance is very important for me because I\'m young, and not only do I want to be professional, but I also want to live my years.', '2', 0, '0', '2', '2024-03-03 17:49:50', '2024-04-02 23:00:06', '2024-04-02 23:00:06'),
(28047, 16427, 412, 4911, 2, NULL, 41, '20243312561879523.mp4', 'Top three qualities that a successful insurance representative should have is number one, knowing the product. You should know what you\'re selling. You need to know the type of policies you\'re selling to answer every single question that a client might have. Also, know how to sell. Selling each policy is very important besides knowing the product and being personable with the client. Not seeing them as a transaction, actually understanding their wants and needs and offering your services to meet that.', '2', 0, '0', '2', '2024-03-03 17:56:26', '2024-04-02 23:00:07', '2024-04-02 23:00:07'),
(28048, 16427, 412, 4912, 2, NULL, 45, '20243312594187085.mp4', 'What motivates me most is learning. I love learning new things. I love learning anything and everything. I love searching for things. If I don\'t know something, I\'ll ask questions and I\'ll search for it until I find the answer. I also love leading a team to success. I absolutely love when a project gets done and a job well done was done. I also love problem solving. I love attacking the problem head on and reaching the end of it to the solution, obviously.', '2', 0, '0', '2', '2024-03-03 17:59:50', '2024-04-02 23:00:07', '2024-04-02 23:00:07'),
(28049, 16471, 76, 4739, 1, NULL, 49, '2024331223099222.mp4', 'you you', '2', 0, '0', '2', '2024-03-03 18:02:31', '2024-04-02 23:00:07', '2024-04-02 23:00:07'),
(28050, 16471, 76, 4740, 1, NULL, 79, '20243312215975259.mp4', 'you you you', '2', 0, '0', '2', '2024-03-03 18:22:02', '2024-04-02 23:00:07', '2024-04-02 23:00:07'),
(28051, 16458, 837, 4720, 0, NULL, 12, '20243315533217935.mp4', 'What attracted me to this job is I currently work for a health benefits company and they always talk about insurance even though we aren\'t really insurance I would like to experience that department as well.', '2', 0, '0', '2', '2024-03-03 20:53:14', '2024-04-02 23:00:07', '2024-04-02 23:00:07'),
(28052, 16458, 837, 4721, 1, NULL, 20, '2024331554695384.mp4', 'I am currently looking for a new job to become more financially stable with my one-year-old daughter. At my current job I do take calls regarding health benefits, HSAs, FSAs, lifetime spending accounts, so basically I\'m an administrator for a health benefits company. So I take calls all day.', '2', 0, '0', '2', '2024-03-03 20:54:15', '2024-04-02 23:00:07', '2024-04-02 23:00:07'),
(28053, 16458, 837, 4722, 1, NULL, 10, '20243315543792930.mp4', 'I am familiar with working with Microsoft Tools. I am also familiar with working with the Finesse phone system and Salesforce.', '2', 0, '0', '2', '2024-03-03 20:54:41', '2024-04-02 23:00:07', '2024-04-02 23:00:07'),
(28054, 16458, 837, 4723, 0, NULL, 22, '20243315553768731.mp4', 'When I used to work at Kroger there were times where the sales price was entered correctly and there were times where I felt like I should have gave people coupons for it because if it does say a price on the sticker then that\'s the price that should go to. So if it\'s $10.99 for an item on sale but it\'s ringing up as $12 then I can bring it down to help them.', '2', 0, '0', '2', '2024-03-03 20:55:09', '2024-04-02 23:00:07', '2024-04-02 23:00:07'),
(28055, 16458, 837, 4724, 0, NULL, 10, '20243315562963269.mp4', 'With the last company I was with, I would change management. It was very discriminatory and that\'s why I left, because of the unfair and racial treatment I was getting.', '2', 0, '0', '2', '2024-03-03 20:56:13', '2024-04-02 23:00:07', '2024-04-02 23:00:07'),
(28056, 16631, 813, 4559, 1, NULL, 20, '2024346225911543.mp4', 'I\'m looking for a new job because I am in search of my career and in hopes of finding that career to be forever and just reaching my personal goals.', '2', 0, '0', '2', '2024-03-04 12:23:11', '2024-04-03 23:00:01', '2024-04-03 23:00:01'),
(28057, 16631, 813, 4560, 0, NULL, 23, '2024346251468884.mp4', 'I like to start off with the most important. I consider myself very organized, so just knowing to start off with the most important and slowly do it with what has the least importance or urgency in the task.', '2', 0, '0', '2', '2024-03-04 12:24:45', '2024-04-03 23:00:04', '2024-04-03 23:00:04'),
(28058, 16631, 813, 4561, 0, NULL, 14, '2024346263431102.mp4', 'I have some experience using Microsoft, but I am always willing to learn more and willing to learn what is necessary for the position.', '2', 0, '0', '2', '2024-03-04 12:26:14', '2024-04-03 23:00:04', '2024-04-03 23:00:04'),
(28059, 16631, 813, 4562, 1, NULL, 12, '2024346271158868.mp4', 'When I don\'t know the answer to something, I will say, I\'m not quite sure, let me ask someone who might know, someone who may help us figure this out.', '2', 0, '0', '2', '2024-03-04 12:27:17', '2024-04-03 23:00:04', '2024-04-03 23:00:04'),
(28060, 16631, 813, 4563, 1, NULL, 43, '2024346291567031.mp4', 'In my last job, I had a client who was very rude due to my racial background. I was able to keep myself under control and talk to my supervisor, calling them up and having them take over for the situation. And I just kept myself together and did my job as I was supposed to, just pushing that aside. The outcome was just I was able to continue doing my job as normal.', '2', 0, '0', '2', '2024-03-04 12:29:47', '2024-04-03 23:00:04', '2024-04-03 23:00:04'),
(28061, 16594, 93, 2563, 1, NULL, 43, '2024347455465727.mp4', 'I\'ve enjoyed the time that I\'ve worked with David Starnes and I\'ve been in the insurance industry for the last three going on four years. The only thing that really has me looking to switch is just somewhere where I can better use what I think my giftings are. I also want an office where there\'s a little more enthusiasm and a little more ability to be able to encourage people and have management encourage people as well. So that\'s really all that has me looking for a new career.', '2', 0, '0', '2', '2024-03-04 13:45:59', '2024-04-03 23:00:04', '2024-04-03 23:00:04'),
(28062, 16594, 93, 2564, 1, NULL, 48, '202434746563743.mp4', 'I\'ve been in the insurance industry for almost four years. I started off on the service end in homeowner\'s insurance, working for GEICO, and I enjoy insurance because I think it\'s a way to help people out and help them out with something that many of them don\'t understand, and the reason they don\'t understand is because nobody\'s ever taken the time to go over anything with them, so I\'m very intentional in how I discuss things with prospects and with current customers because I think that insurance is one of those things where they need to understand it, they need to understand coverages, and I enjoy helping people, and especially helping them in a way that\'s going to save them money in the long run.', '2', 0, '0', '2', '2024-03-04 13:47:04', '2024-04-03 23:00:08', '2024-04-03 23:00:08'),
(28063, 16594, 93, 2565, 1, NULL, 46, '202434748172981.mp4', 'There\'s many things that motivate me, but the top three, the first is always going to be I am a believer in the Lord Jesus Christ, and the first of those is always going to be God\'s glory. God\'s glory motivates me, and that\'s how I work. And the other two are coupled with it. The main one, primarily after that, is my family. My family is very important to me, and it\'s my duty to provide for them. And so their provision and their way of life and protecting them and serving them in a way where they don\'t have to worry about things financially are things that motivate me. And that is how I live my life.', '2', 0, '0', '2', '2024-03-04 13:48:09', '2024-04-03 23:00:08', '2024-04-03 23:00:08'),
(28064, 16594, 93, 2566, 1, NULL, 46, '202434749584848.mp4', 'What makes me a good candidate for this position is I\'m already in all state. I already know the systems and the coverages and the things that we focus on, such as being coverage related more so than price related, but also while recognizing that price is a concern for people these days. I\'ve been in the insurance industry for the last few years. I know the ever-changing guidelines that insurance has, and I think that I\'m better able to provide customers information and prospects information based off of the ever-changing field that is insurance, while also at the same time giving them an understanding of why we do things the way that we do.', '2', 0, '0', '2', '2024-03-04 13:49:16', '2024-04-03 23:00:08', '2024-04-03 23:00:08'),
(28065, 16594, 93, 2567, 1, NULL, 52, '2024347501855763.mp4', 'Self driven to me means that somebody doesn\'t need a lot of attention on them, they are able to get the job done strictly based on their own will and their own desire, and doesn\'t need a whole lot of help from management as far as wanting to get things done, but they just go to work and they start doing their work, and they\'re able to drive themselves. A lot of people need help, and while I am looking for encouragement in an employer, I also think that the encouraging side to myself are the times where I\'m able to just get my work done and not really have to rely on other people. Though reliance isn\'t a bad thing, I do think that you need to be self driven and self motivated to be able to do your best work.', '2', 0, '0', '2', '2024-03-04 13:50:29', '2024-04-03 23:00:08', '2024-04-03 23:00:08'),
(28066, 16672, 826, 4901, 0, NULL, 10, '2024348421953005.mp4', 'On a Saturday morning, I would stay at home, watch TV, and hang out with the kids while I don\'t have anything to do.', '2', 0, '0', '2', '2024-03-04 14:42:21', '2024-04-03 23:00:08', '2024-04-03 23:00:08'),
(28067, 16672, 826, 4902, 0, NULL, 11, '2024348433578952.mp4', 'I look up to my parents for wisdom and how to go through life because they\'ve always shown me how to handle everything, no matter what.', '2', 0, '0', '2', '2024-03-04 14:43:38', '2024-04-03 23:00:08', '2024-04-03 23:00:08'),
(28068, 16672, 826, 4903, 0, NULL, 11, '202434844227455.mp4', 'What motivates me most in life is my three children.', '2', 0, '0', '2', '2024-03-04 14:44:09', '2024-04-03 23:00:08', '2024-04-03 23:00:08'),
(28069, 16672, 826, 4904, 0, NULL, 11, '2024348443615783.mp4', 'A few important things is scheduling that fits my children\'s schedules and good management.', '2', 0, '0', '2', '2024-03-04 14:44:45', '2024-04-03 23:00:08', '2024-04-03 23:00:08'),
(28070, 16672, 826, 4905, 0, NULL, 10, '2024348451411899.mp4', 'Good communication and listening to what the customer feels.', '2', 0, '0', '2', '2024-03-04 14:45:24', '2024-04-03 23:00:08', '2024-04-03 23:00:08'),
(28071, 15825, 845, 4788, 0, NULL, 58, '2024347504741580.mp4', 'Hi there, a few important determining factors when selecting my next career are number one, I need to know that I am supported and have resources available to me, not only with helping me on board and learn the new job and new skills that might be required, but throughout my employment. I don\'t want that to end after I\'ve on boarded. I just want to know that I\'m fully supported. It is also important for me to know that my employer supports a work-life balance. So knowing that, you know, I have a life that\'s outside of here and while my job is important, my family is equally important to me. And so I need those two things in order to be supported and to feel like this is where I belong.', '2', 0, '0', '2', '2024-03-04 15:50:57', '2024-04-03 23:00:08', '2024-04-03 23:00:08');
INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(28072, 15825, 845, 4789, 0, NULL, 56, '202434752480558.mp4', 'I\'ve been in a role that is impacted by customer experience all of my professional career. I work with customer satisfaction scores. I really, really do pride myself too on my time during management in my last long-term role. I was able to increase our customer experience scores by 10% year after year, which was really, really a big thing. So customer experience is important to me. I believe that the better experience we can provide, it\'s going to be better for everybody all around. So we have a win, win, win. So providing exceptional customer service is something I really pride myself on. I want you guys to call me and get the answer right away. And if I can\'t get it right away, I\'m going to call you back and let you know how we can fix that or how we can move forward. I always do what I say. That\'s the most important thing.', '2', 0, '0', '2', '2024-03-04 15:52:12', '2024-04-03 23:00:08', '2024-04-03 23:00:08'),
(28073, 15825, 845, 4790, 0, NULL, 58, '2024347532018679.mp4', 'And one of my roles within Wells Fargo that I was at for a little over a year and a half was working in our executive office managing customer complaints. So this is something that I feel really good at doing. The first thing that you have to do when handling a difficult customer interaction is you have to listen to the customer. So we need to hear them out fully. Don\'t interrupt them, don\'t stop them, don\'t try to come up with a response or something like that. Fully and genuinely, actively listen to what they\'re saying. Once you\'ve heard that, then what I always like to do is repeat what I heard to check understanding, make sure I understand what they\'re needing and making sure that I heard them properly and giving them an opportunity to maybe correct anything. And then from there, we can move forward. But really listening to them, letting them speak, and sometimes just letting them vent is sometimes all that\'s needed. But listening is important.', '2', 0, '0', '2', '2024-03-04 15:53:29', '2024-04-03 23:00:08', '2024-04-03 23:00:08'),
(28074, 15825, 845, 4791, 0, NULL, 116, '2024347555591955.mp4', 'Recently, I had a customer come into my establishment and immediately was upset, was already frustrated and was immediately asking to speak with somebody in leadership or management. Luckily for them, I was that person and they came right to my station. And so I really just took the time, first of all, to hear them. I\'m going to lift these up, there\'s such a glare. I just took a moment to listen to what they were saying, hear what their problem was, hear what they\'ve been experiencing. I repeated what I thought that they\'d said back to me, so I kind of summarized in a nutshell. And then based off of that, I was actually able to tell them how I could help them in this moment and how I could help them going forward. I ended up obviously winning them over and they thanked me, I gave them my business card before they left. I told them they could contact me directly if they had any other concerns or questions or anything like that. But I really just took the time to listen to them, hear them out, allow them to speak, allow them to get their frustrations out. And then I repeated what I thought they said the problem was back to them. And then I took the initiative on how can I fix this problem right now? And how can I make sure that they\'re not in the same situation going forward? I was able to accomplish all of that for them. And really, I think what won them over was just taking the time to listen to them and to really hear what they were saying. They\'ve been passed around numerous times. So it wasn\'t like this was the first time they were even trying to resolve this issue. It\'s just I was the first person that stopped, listened to everything that they had to say, and then problem solved from there. And I think that\'s what was missing prior is people weren\'t listening to the whole thing. They were just trying to problem solve pieces instead of the whole problem.', '2', 0, '0', '2', '2024-03-04 15:56:12', '2024-04-03 23:00:08', '2024-04-03 23:00:08'),
(28075, 15825, 845, 4792, 0, NULL, 59, '2024347573872442.mp4', 'The skills that I have that I believe would positively impact my performance in this career are that I seek out to provide exceptional customer service, and I like to problem-solve immediately. And in order to do that requires you to be an active listener, and I really pride myself on being able to listen to our customers, hear what they\'re saying, and then try to figure out a resolution so that hopefully they don\'t have to call us back or email in or something like that. Nobody likes to have to do that, especially customers, especially when they\'re calling to get their problem fixed. So I think that those are some skills that I have. I\'m an active listener. I pride myself on excellent customer service. I can show empathy and sympathy, and I really have the ability to put myself in someone else\'s shoes. First off of those things, I think that those are the reasons why I would excel in this position.', '2', 0, '0', '2', '2024-03-04 15:57:48', '2024-04-03 23:00:08', '2024-04-03 23:00:08'),
(28076, 16440, 461, 2735, 1, NULL, 15, '202434103357028.mp4', 'So, let\'s see.', '2', 0, '0', '2', '2024-03-04 16:03:36', '2024-04-03 23:00:08', '2024-04-03 23:00:08'),
(28077, 16440, 461, 2736, 0, NULL, 54, '2024341084897983.mp4', 'Hello, I apologize about my first response. I actually had some technical difficulties on that one, but I totally truly enjoy doing sales. I have been doing sales since a very young age. Main thing I enjoy about sales is probably just getting to know people, building relationships and just trying to help them in any way possible as far as like products we have to offer. I\'ve been doing sales a long time. I started at a very young age. My dad was in sales and had a lot of great mentors along the way that have helped assist me and kind of helped me grow into the salesperson I am today. So just truly love sales, truly love to get to know people and hopefully help them in the right direction on whatever product there is that we have to offer to help them.', '2', 0, '0', '2', '2024-03-04 16:07:36', '2024-04-03 23:00:09', '2024-04-03 23:00:09'),
(28078, 16440, 461, 2737, 1, NULL, 44, '20243410101910976.mp4', 'So, there\'s many times that I\'ve gone, I guess, beyond the employer\'s normal job expectations. Whether it\'s staying late to make sure I can finish up a sale, whether it\'s handling other people\'s customer issues that had nothing to do with me, but I\'m just good with calming people down if there\'s ever an upset customer, things like that, so I\'ll handle other people\'s troubled customers as well, and really just anything I can do to help the team is all I care about, so many, many times to go over expectations, and definitely a team player.', '2', 0, '0', '2', '2024-03-04 16:10:21', '2024-04-03 23:00:09', '2024-04-03 23:00:09'),
(28079, 16496, 461, 2735, 1, NULL, 40, '2024341042594600.mp4', 'Um What attracted me to this business was my heart for the insurance business period But it I have always wanted to work for an insurance company, um, I used to do medical billing something i\'ve Always had a heart for The ability to work from home is you know, definitely a nice thing a nice factor. It\'s not a must But the position to work for all states a well-known great company as it\'s very reputable And I feel like I could be a great match for it', '2', 0, '0', '2', '2024-03-04 17:04:29', '2024-04-03 23:00:09', '2024-04-03 23:00:09'),
(28080, 16496, 461, 2736, 1, NULL, 46, '202434106950880.mp4', 'The sales and selling aspect of this job or any job attracts me. I like to be able to get out and speak with the customers and get to know them a little bit more and what they\'re looking for and how it might be a little bit of a niche into their lifestyle and see what I could offer them to help them. Yeah, it\'s nice to me, our clients are like our family. So it\'s always nice to be able to get to know them a little bit more. This can help bring in a lot of sales, the closer you are with customers, the more upfront with them. So yeah, I think that can definitely bring the sales up a little bit more as my heart for customer service.', '2', 0, '0', '2', '2024-03-04 17:06:15', '2024-04-03 23:00:09', '2024-04-03 23:00:09'),
(28081, 16496, 461, 2737, 1, NULL, 61, '2024341073848134.mp4', 'There was a position I worked at, I was a finance manager at a dealership. So we were getting someone qualified for financing. And the guy was coming from far away, and we decided to stay almost two hours past closing time. We worked really hard to get this guy financed. Computer systems were down, they were going in and out. But we worked really hard around the clock to get him going. We helped him get his bike all situated and everything. But we definitely put in 100% or even more than 100% to make sure this customer got the best care, especially for driving hours away. You definitely put your all into it. I don\'t put half of anything. My all goes into my customers and my boss to get the job done correctly the first time. And if by chance it can\'t get done right the first time, then you just give an extra effort next time.', '2', 0, '0', '2', '2024-03-04 17:07:46', '2024-04-03 23:00:09', '2024-04-03 23:00:09'),
(28082, 16679, 785, 4306, 0, NULL, 18, '2024341142892211.mp4', 'I love helping people getting their insurance needs, and I\'m a people person. I\'ve been in insurance business for the last four years, and I love it.', '2', 0, '0', '2', '2024-03-04 17:41:31', '2024-04-03 23:00:09', '2024-04-03 23:00:09'),
(28083, 16679, 785, 4307, 0, NULL, 32, '20243411441515557.mp4', 'I liked everything about the company culture. The teamwork was great. The associates were very supportive. The supervisors were very helpful and at times when I needed them, so I loved everything about the company culture.', '2', 0, '0', '2', '2024-03-04 17:43:03', '2024-04-03 23:00:09', '2024-04-03 23:00:09'),
(28084, 16679, 785, 4308, 1, NULL, 36, '2024341145726665.mp4', 'I met the goals which was given to me every day. In fact, I over exceeded at times when the goals were supposing 10 and I would be like at 11 or 12. So the supervisors were always praising and the associates were always a big cheerleader. So I loved that part of the company as well being over exceeding my goals and achieving them.', '2', 0, '0', '2', '2024-03-04 17:45:10', '2024-04-03 23:00:09', '2024-04-03 23:00:09'),
(28085, 16679, 785, 4309, 1, NULL, 47, '20243411461231822.mp4', 'From my experience of the mistakes I have made, I\'ve learned that to be precise to the point where the client needs help and not give out too much information which they don\'t need or they don\'t need to know. So it always helps the clients when I\'m educating them to let them know that this is what you need and this is what you\'d be getting out of the policy or out of the issues which you\'re having. So it\'s always helpful to be precise. That\'s one thing I\'ve learned.', '2', 0, '0', '2', '2024-03-04 17:46:16', '2024-04-03 23:00:09', '2024-04-03 23:00:09'),
(28086, 16696, 474, 2943, 1, NULL, 11, '20243412462355130.mp4', 'I\'m very driven and persistent and I believe when it comes to insurance sales, you have to be persistent and continue to follow up on a regular basis.', '2', 0, '0', '2', '2024-03-04 17:46:32', '2024-04-03 23:00:09', '2024-04-03 23:00:09'),
(28087, 16679, 785, 4310, 1, NULL, 26, '20243411465634963.mp4', 'Diversity is one thing which separates me from others, and I\'m an over-ambitious agent. I love helping people, and I see it as an opportunity with every client which is forwarded to me, and I\'m a people person where I like helping people, talking to them, and helping them with their needs.', '2', 0, '0', '2', '2024-03-04 17:46:58', '2024-04-03 23:00:09', '2024-04-03 23:00:09'),
(28088, 16716, 717, 4618, 1, NULL, 47, '20243410462868613.mp4', 'sales type person and It took a lot of work to get my personal lines license. I\'m also studying for my health and life And want to go all the way I need somebody who is dedicated to showing me that way I\'m also moving back to the Sonoma area I currently live in Phoenix and I have to be close to my parents as they age So this will be a long-term type of venture. I\'m looking for something that I\'ll have for years and Will be able to keep forwarding my knowledge of this because I\'m you know, it\'s still very green In the field of the insurance industry, but I am somebody who has had a very good sales career So I\'m pretty excited', '2', 0, '0', '2', '2024-03-04 17:47:06', '2024-04-03 23:00:09', '2024-04-03 23:00:09'),
(28089, 16696, 474, 2944, 1, NULL, 12, '2024341247240573.mp4', 'to be able to write home, oro, and life. I am excellent when it comes to life, but I am looking forward to being able to write home and oro.', '2', 0, '0', '2', '2024-03-04 17:47:13', '2024-04-03 23:00:09', '2024-04-03 23:00:09'),
(28090, 16696, 474, 2945, 1, NULL, 13, '20243412474169150.mp4', 'I am here in Wexford, PA, I wouldn\'t mind visiting the office, but on a regular basis I prefer to work from home.', '2', 0, '0', '2', '2024-03-04 17:47:50', '2024-04-03 23:00:09', '2024-04-03 23:00:09'),
(28091, 16702, 336, 2398, 1, NULL, 10, '20243411475765724.mp4', 'I\'m looking to stay in the insurance field just the position I\'m at now is working late at night and I\'m requiring to working during the day.', '2', 0, '0', '2', '2024-03-04 17:48:00', '2024-04-03 23:00:10', '2024-04-03 23:00:10'),
(28092, 16702, 336, 2399, 1, NULL, 14, '20243411482219267.mp4', 'I have an overall friendly personality. I get along with anybody. I get to know people really quickly. They tend to tell me their life story without me asking. But I love people and I love to help them.', '2', 0, '0', '2', '2024-03-04 17:48:25', '2024-04-03 23:00:10', '2024-04-03 23:00:10'),
(28093, 16716, 717, 4619, 1, NULL, 36, '20243410475560033.mp4', 'I am definitely a people person. I am someone who feels very confident with my vocal tone and also, you know, my abilities with computer knowledge, learning new applications, CRMs, etc, etc. But overall, somebody who\'s confident. I\'m really looking to have that amazing jump into something that I hold for a long time. I\'m very dedicated.', '2', 0, '0', '2', '2024-03-04 17:48:29', '2024-04-03 23:00:10', '2024-04-03 23:00:10'),
(28094, 16696, 474, 2946, 0, NULL, 41, '20243412492988832.mp4', 'I\'m not sure if I am in the management question, but yes, I am looking for a manager that will support my desire to grow in the oral P and C cells. I don\'t have a problem with life, but I do want to make sure I\'m able to ride home an oral, and that is just not going to be cold calling. So that\'s the two main important things besides finding out what are your expectations.', '2', 0, '0', '2', '2024-03-04 17:48:35', '2024-04-03 23:00:10', '2024-04-03 23:00:10'),
(28095, 16702, 336, 2400, 1, NULL, 12, '20243411484679823.mp4', 'I do well both working with the team or by myself. I prefer being able to see others once in a while, but I do work well by myself.', '2', 0, '0', '2', '2024-03-04 17:48:49', '2024-04-03 23:00:10', '2024-04-03 23:00:10'),
(28096, 16702, 336, 2401, 1, NULL, 18, '20243411491764548.mp4', 'I\'m a very thorough person. I want to make sure that I dotted the I\'s and crossed the T\'s and made sure everything was done for that client, and I want to make sure I can follow up with them if need to, but that keeps a standing relationship with them.', '2', 0, '0', '2', '2024-03-04 17:49:21', '2024-04-03 23:00:10', '2024-04-03 23:00:10'),
(28097, 15815, 813, 4559, 0, NULL, 41, '20243411504292134.mp4', 'Good morning. I am looking for a new job, actually a new career. I\'m looking to extend my knowledge on customer service. I love working with people. I love helping people. I have many years customer service and I always put myself in their position. What would the customer want? What do they need? I\'m looking for a place where I am respected and valued and there\'s great communication. Unfortunately, in my previous positions, that has not been the case for all three and that\'s what I am needing in my life and for my career long term. Thank you.', '2', 0, '0', '2', '2024-03-04 17:49:26', '2024-04-03 23:00:10', '2024-04-03 23:00:10'),
(28098, 16716, 717, 4620, 1, NULL, 60, '20243410494826846.mp4', 'Past co-workers and bosses would definitely say confident, persistent, but friendly. And also they would say that I am someone who is very trustworthy. Someone who is very driven. I like calling out to people I\'ve never met before. I like the conversations. The angles on this are terrible. Sorry, you guys. I don\'t know how to do this with a phone to look good. Maybe this is better. But, you know, it doesn\'t matter where I land in sales. It matters what teams around me. And I like the prospect of going forward in insurance because it\'s something that\'s going to be there forever. This is something that you\'re helping people with. It\'s not something that you\'re going to lose.', '2', 0, '0', '2', '2024-03-04 17:51:19', '2024-04-03 23:00:10', '2024-04-03 23:00:10'),
(28099, 15815, 813, 4560, 1, NULL, 41, '2024341152396153.mp4', 'First and foremost for prioritizing tasks is establishing deadlines. I know we\'ve all done the procrastination time, and I know that when I do it, it always ends up with my best work. But prioritizing tasks is major. What needs to be done first, make sure you\'re very organized, but always make sure you\'re getting those deadlines because it\'s just a domino effect. If you don\'t get your tasks done, then everybody else doesn\'t finish either. So always have deadlines and be very organized and always do what\'s needed right away. You move on to the next.', '2', 0, '0', '2', '2024-03-04 17:52:52', '2024-04-03 23:00:10', '2024-04-03 23:00:10'),
(28100, 15815, 813, 4561, 0, NULL, 57, '20243411564719118.mp4', 'It looks like the one I was previously recording is also involved in this. My apologies. So, my experience with Microsoft Office Suite, I have many years with Microsoft in general. I\'d say as long as it\'s been around, at every position I\'ve had that\'s required any kind of typing, any kind of spreadsheets, PowerPoints, Word Publisher, I\'m not too knowledgeable on the Publisher, I would say. That would probably be one of them that I am not too familiar with, but as in everything in life, it\'s always changing and it\'s always growing, so I\'m always up with my new methodologies in Microsoft, and whatever is out there, I am staying up to date. Love Microsoft. Very helpful tool. ', '2', 0, '0', '2', '2024-03-04 17:55:33', '2024-04-03 23:00:10', '2024-04-03 23:00:10'),
(28101, 15815, 813, 4562, 1, NULL, 29, '20243411581043903.mp4', 'I would always say, I will look into it. There\'s always certain verbiage that\'s always good to use if you don\'t know specifically the answer to the question that they\'re asking. I\'m very good at letting people know if I have a question or if they have knowledge. I always like to bring them in. So yeah, always letting them know that if I don\'t have the answer right away, I will get back to them. I will do my research and I will find the answer for that person. Thank you.', '2', 0, '0', '2', '2024-03-04 17:58:19', '2024-04-03 23:00:10', '2024-04-03 23:00:10'),
(28102, 16700, 639, 4532, 0, NULL, 40, '202434123359526.mp4', 'When I read about this position was mostly about customer service and I\'m like, bingo. This is the skills I possess and to just customer service representative, I have 10 years of just retail with customers as pricing coordinator from there. I jumped into corporate pricing analyst and I\'m like, bingo. I have interacted with customers for about 10 years and I just want to make my skills useful.', '2', 0, '0', '2', '2024-03-04 18:01:10', '2024-04-03 23:00:10', '2024-04-03 23:00:10'),
(28103, 15815, 813, 4563, 1, NULL, 70, '2024341213377943.mp4', 'One of my biggest challenges from my last job, I\'d have to say, would be a combination, a combination of communication and value. There was a situation where I felt for my job, it would save me time and energy for myself and for the patients to do a change in a task, create a spreadsheet, just do it a different way to increase the less chance for error. So unfortunately, I was not heard and the task that was done previously, the way it was before, it stayed that way. So they\'re really, you know, as long as I put my input in, that\'s what I\'m happy with. I wish it would have changed the way that it would have flowed through the clinic. I think it would have been a great asset, a great thing, a great change. So I think it\'s always a big challenge if people in general aren\'t open to other ways of doing things and getting the same result or a better result. So thank you.', '2', 0, '0', '2', '2024-03-04 18:01:54', '2024-04-03 23:00:10', '2024-04-03 23:00:10'),
(28104, 16700, 639, 4533, 0, NULL, 17, '2024341245960174.mp4', 'I am very familiar with the company not only because I\'m also a customer with my car insurance but also my parents have their home insurance, their car insurance as well as we are very familiar how the company works.', '2', 0, '0', '2', '2024-03-04 18:04:18', '2024-04-03 23:00:10', '2024-04-03 23:00:10'),
(28105, 16700, 639, 4534, 0, NULL, 54, '2024341282353727.mp4', 'A set of goals that the company set, and which I also set, were just to keep up with our warehouse margin, not only our warehouse margin, but our store sales margin as well, and not only our sales margin, but also our grocery and warehouse inventories. As much as I exceeded some of those goals, it made me the perfect candidate to train some of my work colleagues into training them into how to maintain a produce department, how to submit and interact with the other side of the warehouse employees, as well as to the changes, our margins, how our inventory is working, keeping it up to date. And it made me a great candidate to train other new work colleagues.', '2', 0, '0', '2', '2024-03-04 18:07:05', '2024-04-03 23:00:10', '2024-04-03 23:00:10'),
(28106, 16593, 717, 4618, 0, NULL, 23, '2024341093671720.mp4', 'The reason why I was attracted to this position was because I saw the opportunity to learn new things, the chances to grow. My last job showed me how to be organized, to produce results, which was one of my big motivators to apply for this position.', '2', 0, '0', '2', '2024-03-04 18:09:07', '2024-04-03 23:00:10', '2024-04-03 23:00:10'),
(28107, 16700, 639, 4535, 0, NULL, 41, '2024341211959568.mp4', 'I can say I am both an open-minded person as to when it\'s required to work with the team. I set some goals, hey you know what, what are the next upcoming goals as a team. I also do work by myself mostly in my previous job where I had my own little office as to just maintaining and just running the department into my self as well but when it\'s required to work with team members I am a team player as well as to just you know just setting the great communications skills with with the team.', '2', 0, '0', '2', '2024-03-04 18:10:21', '2024-04-03 23:00:11', '2024-04-03 23:00:11'),
(28108, 16700, 639, 4536, 0, NULL, 17, '20243412144483291.mp4', 'It\'s creating a positive impact to this company which the skills that I have gained throughout the years with customer service, pricing analyst, team player, I believe that makes me a great candidate.', '2', 0, '0', '2', '2024-03-04 18:14:20', '2024-04-03 23:00:11', '2024-04-03 23:00:11'),
(28109, 16593, 717, 4619, 0, NULL, 17, '20243410222679253.mp4', 'So, the last three years I\'ve been a cook, learning how to be organized, how to show results, how to be a team, and showing leadership, growing as a person.', '2', 0, '0', '2', '2024-03-04 18:19:23', '2024-04-03 23:00:11', '2024-04-03 23:00:11'),
(28110, 16593, 717, 4620, 0, NULL, 10, '2024341024035450.mp4', 'My bosses and co-workers would describe me as eager, determined, and a hard worker.', '2', 0, '0', '2', '2024-03-04 18:23:03', '2024-04-03 23:00:11', '2024-04-03 23:00:11'),
(28111, 16517, 554, 4253, 0, NULL, 11, '20243412355862568.mp4', 'So, my goal with this position is to learn as much as I can about sales so that I can just hopefully pivot into sales directly once I feel like I\'ve learned enough.', '2', 0, '0', '2', '2024-03-04 18:35:27', '2024-04-03 23:00:11', '2024-04-03 23:00:11'),
(28112, 16722, 191, 1356, 0, NULL, 51, '20243410371768996.mp4', 'Good morning, my name is Robyn Sundborg. What has me looking for a new career? Well, I am currently a real estate agent, which I absolutely love, however, it\'s inconsistent and I\'m truly looking for consistency. I\'m looking for more of a team family environment. Real estate can be a little slow and lonely at times. So I\'m looking for that opportunity to earn a great living, be able to take care of my family and just having fun while doing it, meeting new people. I\'ve been in sales and customer service for years. I absolutely love it. I love the potential for the amazing income and I would really enjoy being able to meet with you.', '2', 0, '0', '2', '2024-03-04 18:37:21', '2024-04-03 23:00:11', '2024-04-03 23:00:11'),
(28113, 16517, 554, 4254, 1, NULL, 26, '20243412372916957.mp4', 'So, although I don\'t know about insurance sales specifically, I would rate my sales aptitude at around a 7 out of 10. That\'s because right after I got out of university, I\'d started freelancing in web development and graphic design. I was calling local businesses and kind of just revamping the website, and that seemed to work out for me pretty well.', '2', 0, '0', '2', '2024-03-04 18:37:32', '2024-04-03 23:00:11', '2024-04-03 23:00:11'),
(28114, 16517, 554, 4255, 1, NULL, 15, '20243412393288710.mp4', 'I love anything that involves problem-solving and collaborating with the team directly. And some things that I dislike doing are more repetitive tasks, maybe things like excessive paperwork and things like that.', '2', 0, '0', '2', '2024-03-04 18:39:34', '2024-04-03 23:00:11', '2024-04-03 23:00:11'),
(28115, 16517, 554, 4256, 1, NULL, 21, '202434124038371.mp4', 'So, I think insurance would be a good fit for me specifically because, you know, everyone needs insurance. It\'s something that is important and can\'t be neglected. As well as, I think that insurance sales specifically is something that I\'ve always wanted to get into just because the ceiling is so high and there\'s so many things to learn and the industry is constantly evolving.', '2', 0, '0', '2', '2024-03-04 18:40:42', '2024-04-03 23:00:11', '2024-04-03 23:00:11'),
(28116, 16517, 554, 4257, 0, NULL, 24, '20243412421114806.mp4', 'So, on a scale of 1 to 10, I\'d say I\'m definitely around a 9 or 10 when it comes to competitiveness. An example would be I play a lot of chess and I\'m constantly trying to, you know, play ranked, the ranked mode and beat people and constantly trying to learn and watch videos and read books about chess and just improving on that front.', '2', 0, '0', '2', '2024-03-04 18:41:38', '2024-04-03 23:00:11', '2024-04-03 23:00:11'),
(28117, 16722, 191, 1357, 0, NULL, 42, '20243410421283106.mp4', 'Why insurance? I was a CSR years ago, and I truly enjoyed it. I love the insurance industry. The stable environment, the advancement potential, learning a variety of new skills. I love the ongoing training, learning and development. And I really want to truly make a difference and with the potential to help those in need. It\'s a career that I would absolutely love to get involved in again.', '2', 0, '0', '2', '2024-03-04 18:42:15', '2024-04-03 23:00:11', '2024-04-03 23:00:11'),
(28118, 16722, 191, 1358, 0, NULL, 11, '20243410434320531.mp4', 'What motivates me? Working with a team motivates me, and honestly, money motivates me. Being able to take care of my family.', '2', 0, '0', '2', '2024-03-04 18:43:44', '2024-04-03 23:00:11', '2024-04-03 23:00:11'),
(28119, 16722, 191, 1359, 0, NULL, 38, '20243410483652439.mp4', 'Most of my adult life, I have been in sales with real estate for the past couple of years. I am also a personal trainer, which means I\'m motivated. I have to be because I have to motivate others at all times. I\'ve always been responsible for my own marketing. I know how to negotiate and get others to see why something is valuable and important to them and get them to see what makes it best for them.', '2', 0, '0', '2', '2024-03-04 18:48:38', '2024-04-03 23:00:11', '2024-04-03 23:00:11'),
(28120, 16744, 499, 4930, 1, NULL, 2, '20243413503876441.mp4', 'Thank you. ', '2', 0, '0', '2', '2024-03-04 18:50:22', '2024-04-03 23:00:11', '2024-04-03 23:00:11'),
(28121, 16744, 499, 4931, 0, NULL, 27, '20243413555320986.mp4', 'This position aligns with my career aspirations because it\'ll give me a chance to break out into the insurance industry. I\'ve worked in medical insurance, but I have not worked in property and casualty insurance. And starting out as a customer service agent, I feel that it will give me the experience that I need to be able to help others.', '2', 0, '0', '2', '2024-03-04 18:54:43', '2024-04-03 23:00:11', '2024-04-03 23:00:11'),
(28122, 16714, 191, 1356, 0, NULL, 12, '20243412544257960.mp4', 'Hi, good afternoon. What am I looking for in a career? I\'m looking for an opportunity to grow. I\'m looking for a company that I can grow and expand in my insurance career.', '2', 0, '0', '2', '2024-03-04 18:54:50', '2024-04-03 23:00:11', '2024-04-03 23:00:11'),
(28123, 16714, 191, 1357, 0, NULL, 12, '20243412552850975.mp4', 'insurance for over a year now. I\'ve over almost two years experience and I love working with people and I love the demand that insurance I love everything about.', '2', 0, '0', '2', '2024-03-04 18:55:36', '2024-04-03 23:00:11', '2024-04-03 23:00:11'),
(28124, 16722, 191, 1360, 0, NULL, 46, '20243410553881265.mp4', 'Self-driven to me means the ability to drive myself without having to be micromanaged. I\'m very active and I like to have fun and I feel like that\'s a necessary component in the ability to be able to be self-driven. I\'m a fun person, happy person. These videos don\'t always show the correct personality or the full personality. So I would love to take the next steps to meet with you, to show you my personality and my drive and my enjoyment for life. And I would just really like that opportunity to meet with you. Thank you.', '2', 0, '0', '2', '2024-03-04 18:55:41', '2024-04-03 23:00:11', '2024-04-03 23:00:11'),
(28125, 16744, 499, 4932, 1, NULL, 46, '20243413572975773.mp4', 'My number one motivation is helping people. I love to help people figure out what it is that they need and then being happy with what they choose. I\'ve always been in the customer service industry and helping people has always been my main focus. I love to see people smile. I love to make them happy with their ideas on what they want in life or in insurance, whether it be health insurance or property and casualty insurance. My main goal and my main motivation is just to help someone else as I\'ve been helped.', '2', 0, '0', '2', '2024-03-04 18:56:36', '2024-04-03 23:00:11', '2024-04-03 23:00:11'),
(28126, 16744, 499, 4933, 2, NULL, 69, '20243413595860821.mp4', 'I would say my accomplishment, my professional accomplishment has been going for my property and casualty insurance license. I was in the health insurance industry and I decided to step out on faith and go for my property and casualty insurance license, which I was able to obtain on my first testing. I passed everything on my first testing. If it came down to another accomplishment I would think it would be working with my previous employer where I had been able to help members who were calling in for their insurance benefits. One in particular, she was having a hard time getting her medications and I was able to find for her that she did have a benefit that would help her get her medical supplies that she needed. That was one of the biggest ones I would honestly say because she didn\'t have money to afford the supplies that she needed, but I was able to help her do so.', '2', 0, '0', '2', '2024-03-04 19:00:05', '2024-04-03 23:00:11', '2024-04-03 23:00:11'),
(28127, 16714, 191, 1358, 0, NULL, 34, '20243412595652465.mp4', 'What motivates me to be an insurance agent or want to work as an insurance agent is working with people, the joy in their face, knowing that I contributed, I\'m able to contribute to their success, overall success. Working as an agent and helping families to achieve their desire is great and it also motivates me, my children also motivate me because I want to be a better version of myself and it\'s an example setter for them.', '2', 0, '0', '2', '2024-03-04 19:00:19', '2024-04-03 23:00:11', '2024-04-03 23:00:11'),
(28128, 16744, 499, 4934, 2, NULL, 21, '2024341411033799.mp4', 'In the next five to 10 years, I see myself emerging into the insurance industry and becoming one of the top agents. And hopefully as time goes on and I learn more, maybe opening up my own office by becoming an independent agent.', '2', 0, '0', '2', '2024-03-04 19:01:12', '2024-04-03 23:00:11', '2024-04-03 23:00:11'),
(28129, 16714, 191, 1359, 0, NULL, 42, '202434132642609.mp4', 'I\'ve been working as a sales agent for over 10 years, with 10 years experience in sales and customer service. I\'ve worked in the financial institution, I\'ve worked in the bank for over 4 years. I\'ve worked in insurance company for almost 2 years and I will be great for the position because I have the experience, I have the knowledge and I\'m also a people person and I love helping people. It\'s my reason for applying for the job and I think that I\'m a great candidate because of my motivation, experience and qualifications.', '2', 0, '0', '2', '2024-03-04 19:02:33', '2024-04-03 23:00:12', '2024-04-03 23:00:12'),
(28130, 16727, 191, 1356, 0, NULL, 16, '2024341125627856.mp4', 'I just moved back to the area and I\'m looking for a job that\'s going to challenge me but also feel fulfilling.', '2', 0, '0', '2', '2024-03-04 19:03:03', '2024-04-03 23:00:12', '2024-04-03 23:00:12'),
(28131, 16727, 191, 1357, 0, NULL, 12, '202434115823259.mp4', 'Insurance has always been something that I\'ve been really interested in and I think the sales insurance or selling insurance I think is something that I could potentially do very well at.', '2', 0, '0', '2', '2024-03-04 19:05:15', '2024-04-03 23:00:12', '2024-04-03 23:00:12'),
(28132, 16714, 191, 1360, 0, NULL, 57, '2024341343777900.mp4', 'To be self-driven means a lot to me because it helps me grow in my career, it helps me to grow as a person. I have entrepreneur skills, I always wanted to do more, to go the extra mile, so I\'m always self-driven. I motivate myself, I am driven because of my circumstances, I\'m driven because of where I am now and where I want to be later. So it is very important, it means a lot to me to keep pushing, to keep pressing on to accomplish my dreams, my goal, to be the best version of me and to go on and on and on and never give up.', '2', 0, '0', '2', '2024-03-04 19:05:35', '2024-04-03 23:00:12', '2024-04-03 23:00:12'),
(28133, 16727, 191, 1358, 0, NULL, 17, '20243411693480.mp4', 'I am very motivated by or about pushing myself and learning new things and being challenged but also feeling like there is an opportunity for growth within myself and the company. I also really enjoy helping people.', '2', 0, '0', '2', '2024-03-04 19:06:25', '2024-04-03 23:00:12', '2024-04-03 23:00:12'),
(28134, 16749, 785, 4306, 0, NULL, 122, '20243412102346917.mp4', 'Hi, this is Kathy Rothrover. Tell me about yourself. Well, I\'ve been selling since I was a little kid and I love it. People feel very warm about me. I\'m a single mom. And we just started college last year. And I\'m from California, but moved to Scottsdale six years ago. I used to own my own agency in California, an auto insurance agency. I used to be a consumer of some plastics through the markets. Somehow I got into that under 25. Accidents. Selling umbrellas with that. Insurance. Gardening plans. Et cetera. And I love selling insurance. I love helping people. And I have a way with them where they open up. At the end of the rolling of the policy, I know pretty much their whole life. And I just love them and care about them very much. And I\'m looking for a place where it has a good name. And Allstate is very good. So that\'s why I apply. I like that you have leads. So many businesses, at least here in Arizona and California, you know, voicemail, voicemail. Anyway, so I\'m looking for a place I can stay with. I never want to go to a job interview again. I\'m used to just working. My whole life. So I need it as well as want it. And I hope that we\'re a fit to do so because I love a lot of people. And that\'s what made me join the application here. Because there\'s many Allstate events out there. And I noticed you were in Ohio in the Appalachian program. So that\'s what interests me. That is a very good position. Thank you.', '2', 0, '0', '2', '2024-03-04 19:08:01', '2024-04-03 23:00:12', '2024-04-03 23:00:12'),
(28135, 16727, 191, 1359, 0, NULL, 47, '2024341175982890.mp4', 'for starters I have a ton of experience in customer service and just helping people in general for example my last job was I worked at a food warehouse so there\'s a lot of into taking inventory of what was coming in what was going out before that I have extensive experience in like I said sales as far as I was a barista I\'ve been a waitress I\'ve been a banquet server so I think I just have a ton of experience with people and working with people and customer retention and just customer satisfaction in general I also have very strong skills in communications leadership and conflict resolution', '2', 0, '0', '2', '2024-03-04 19:08:29', '2024-04-03 23:00:12', '2024-04-03 23:00:12'),
(28136, 16727, 191, 1360, 0, NULL, 33, '2024341195571092.mp4', 'When I think of someone that\'s self-driven, I think of somebody who is eager, somebody who starts the day with a task in mind that they would like to accomplish. I also think of self-driven people as people that have an idea of what their success for the day looks like, even though that may vary from person to person. But I think that self-driven people are self-starters. They tackle whatever tasks they have for the day, and they do it with the end goal in mind.', '2', 0, '0', '2', '2024-03-04 19:10:36', '2024-04-03 23:00:12', '2024-04-03 23:00:12'),
(28137, 16671, 416, 4626, 0, NULL, 10, '20243413125074492.mp4', 'I am outgoing and friendly and I generally meet and greet people from all walks of life pretty easily.', '2', 0, '0', '2', '2024-03-04 19:11:52', '2024-04-03 23:00:12', '2024-04-03 23:00:12'),
(28138, 16749, 785, 4307, 1, NULL, 124, '20243412124933716.mp4', 'It was me, you know, I started most of my business as a C.O. on the list and I resonated. But what I didn\'t like about my position was that I was just one person trying to do it all. And it\'s very difficult, especially nowadays. And I used to just buy weeds, call them, and sell them. And did very well. And since I\'ve worked in Arizona, I\'ve done that. And it was for final expense life insurance. And I did some Medicare and Medicare 10, but it was life insurance. And most of my clients were in Ohio. And I just wanted you to understand what happened is when I would buy my weeds for all those years, they were doing equivalent weeds. They were high quality, very reasonably priced. And their return ratio was superb. But then COVID happened and a lot of them got sick and got more sick. They got shut down. And then all the field agents started buying my teleweeds. Because I\'ve only done telescopes. And they couldn\'t keep up with it. So then it was very low quality weeds. And that\'s including even names from Alzheimer\'s homes and hospitals. So I have not been able to do that. So I\'m looking for a new home. I love selling insurance. And that\'s what I want to do. But the culture loved it. Because it was me and I did everything super focused. And I have a home office fully equipped. And I have my whiteboard I keep active with. I\'m always on target and set my own goals. I\'m already self-motivated. And I give 100% of anything that I do. And I feel like I can be a great asset to the community.', '2', 0, '0', '2', '2024-03-04 19:12:54', '2024-04-03 23:00:12', '2024-04-03 23:00:12'),
(28139, 16671, 416, 4627, 0, NULL, 11, '20243413162677496.mp4', 'My past co-workers and bosses would say that I am dependable and work well on a team as well as individually while accomplishing the task at hand.', '2', 0, '0', '2', '2024-03-04 19:15:23', '2024-04-03 23:00:12', '2024-04-03 23:00:12'),
(28140, 16749, 785, 4308, 1, NULL, 75, '2024341216286934.mp4', 'Hi, this is Kathy from Rock River again. Now this question number 3, the goals, well I would set the goals for myself. Because it is, I take full responsibility when I work for you or for myself. It\'s the same motivation and goal setting that I make for myself. Always met, most of the time, it just depends. When I have the lists and leads to talk to, definitely. And only near the end, that was when it was getting hard because I couldn\'t get clients and have high quality. But also, the goals I set are realistic with what I have and work with. So that\'s why I like to work with you too. But, I always get the girls in the cross sell. So I always met RFC to them. Always and mostly. My whole life and any of those jobs, it doesn\'t matter.', '2', 0, '0', '2', '2024-03-04 19:16:06', '2024-04-03 23:00:12', '2024-04-03 23:00:12'),
(28141, 16749, 785, 4309, 1, NULL, 90, '20243412175060703.mp4', 'And we stop and think that there\'s an error made or a mistake or anything. It\'s there purposely to make you better. And what I do is I think about it. I have to revise what prevented that and what to do to prevent it in the future. I learn from it, admit that I made a mistake or whatever. And just, I mean, what it is. Whatever it is, it doesn\'t really matter. You have to learn whenever there\'s an error or a mistake. Learn it enough to know the root of it. Because things happen again and again, only if you don\'t learn from it and correct it. And know how to make it better and make sure that it can\'t happen again. And that\'s what I learned many years ago. So, hopefully now, not too many mistakes, but I always do my best. We\'re always correcting mistakes. Always learn from it. Not to say, oh, God, I\'m not going to have that happen again. I always think of a plan so I can be sure of what can help. How can that not happen again? Let\'s make that a new plan.', '2', 0, '0', '2', '2024-03-04 19:17:54', '2024-04-03 23:00:12', '2024-04-03 23:00:12'),
(28142, 16671, 416, 4628, 1, NULL, 16, '20243413193434217.mp4', 'An ideal workday for me would involve assisting customers to meet their needs and greeting them in a professional manner along with teammates who I also consider my customer.', '2', 0, '0', '2', '2024-03-04 19:19:35', '2024-04-03 23:00:12', '2024-04-03 23:00:12'),
(28143, 16749, 785, 4310, 1, NULL, 150, '20243412203612414.mp4', 'cannabis, there\'s no one like me. I have always been a talk, wherever I work, I receive because I have extreme motivation and focus. And my mind is organized, I can handle many things at one time, I feel like I\'m on the couch with a person when I\'m talking to them over the phone and they just stick with me. So, not too many people have that skill as well as I do. They can tell that I care about them, they open up, they listen to me, respect me, and that sounds weird but they most of the time do what I say, which I love that. So, also what separates me is I love what I do. I love selling drugs and I\'ve been in the show since I was 22 and I\'m a grown adult now and it\'s all I know, it\'s the best thing I know and I love protecting people. So, I put my heart and soul into it and I actually care and I\'m extremely skillful in sales, especially tele-sales. And I always do follow-ups too, never forget that and call-backs, those are two of my skills that I know a lot of agents don\'t do that and I don\'t know why. So, I\'m really good at that, that\'s like a second nature to me and I\'m super organized so it doesn\'t fall away but I won\'t forget when I need to call someone. It\'s on, I have a system on my calendar to notify me. Never forget and I always do what I say. Clients love that. If for some reason I need to call them back or finish up or whatever, when I say I\'m gonna call them at what time, nothing can stop me. My work is done and they notice that and love that but more importantly is that they feel protected and really secure when they\'re done talking to me. They actually tell me that and they never have any questions because I already know what they\'re thinking. I already know, I don\'t want something to pop up that night and then have a cancel or a put-off the next day. I don\'t, I think beyond that, a put. So that\'s why I make sure and ask the right questions immediately.', '2', 0, '0', '2', '2024-03-04 19:20:43', '2024-04-03 23:00:12', '2024-04-03 23:00:12'),
(28144, 16671, 416, 4629, 1, NULL, 14, '2024341326184074.mp4', 'An ideal day for me would be to successfully assist customers in a friendly and professional manner to assist their needs.', '2', 0, '0', '2', '2024-03-04 19:26:19', '2024-04-03 23:00:12', '2024-04-03 23:00:12'),
(28145, 16671, 416, 4630, 0, NULL, 36, '20243413374011829.mp4', 'While these videos do not reflect it, I, excuse me, I am efficient. I\'m dependable. I believe in working in an accurate and timely manner to completion of task at hand. My background includes a 95% sales rate for in-person sales, and I believe that I would be a good fit for your agency as I relate to people before trying to meet their needs.', '2', 0, '0', '2', '2024-03-04 19:30:09', '2024-04-03 23:00:12', '2024-04-03 23:00:12'),
(28146, 16521, 541, 3613, 1, NULL, 12, '20243413351794415.mp4', 'I feel like the pitcher is the most important part of the team because they have to throw accuracy and the right speed.', '2', 0, '0', '2', '2024-03-04 19:35:20', '2024-04-03 23:00:12', '2024-04-03 23:00:12'),
(28147, 16521, 541, 3614, 1, NULL, 16, '20243413361897564.mp4', 'I feel like what separates me from the other candidates is that my determination, my openness, my willingness to learn and take on challenges, and you have to be a team player.', '2', 0, '0', '2', '2024-03-04 19:36:22', '2024-04-03 23:00:12', '2024-04-03 23:00:12'),
(28148, 16521, 541, 3615, 0, NULL, 10, '20243413374699825.mp4', 'You', '2', 0, '0', '2', '2024-03-04 19:37:25', '2024-04-03 23:00:12', '2024-04-03 23:00:12'),
(28149, 16521, 541, 3616, 1, NULL, 11, '20243413381930353.mp4', '10 years, and so for me, I prefer working from home still. I am, you know, very good and', '2', 0, '0', '2', '2024-03-04 19:38:22', '2024-04-03 23:00:12', '2024-04-03 23:00:12'),
(28150, 16521, 541, 3617, 1, NULL, 10, '20243413384790094.mp4', 'fear of getting the job, but it\'s just being able to start from the grounds up, you know, learning, but that\'s not a challenge that I can\'t take on.', '2', 0, '0', '2', '2024-03-04 19:38:49', '2024-04-03 23:00:13', '2024-04-03 23:00:13'),
(28151, 16701, 639, 4532, 1, NULL, 34, '20243413423852746.mp4', 'So, what attracted me to apply for this position was that it was an insurance and I already have a bit of a jumpstart in the industry. My previous job was in the industry and I already have my property and cash license and I\'m already through studying for the health insurance license, I just need to take the test. So that was very attractive, already kind of having a foot in the door and as well the sales aspect, getting out what you put in and being able to control my own earning potential is very attractive and I\'m looking to gain experience and that\'s what attracted me to Buildable.', '2', 0, '0', '2', '2024-03-04 19:42:44', '2024-04-03 23:00:13', '2024-04-03 23:00:13'),
(28152, 16701, 639, 4533, 1, NULL, 13, '20243413441981933.mp4', 'I\'m very familiar with Allstate as a company and with their presence in the auto insurance industry. It\'s massive. It\'s a big player. I\'m very familiar with the insurance space.', '2', 0, '0', '2', '2024-03-04 19:44:21', '2024-04-03 23:00:13', '2024-04-03 23:00:13'),
(28153, 16701, 639, 4534, 1, NULL, 42, '20243413454414915.mp4', 'One of my goals in my previous position was actually getting the property and casualty license so that our company would have an agent of record so that we could obviously take a commission and get more data from our customers. That was a big goal for me and I definitely breached that. I passed the test, I got licensed, I was our agent. And then some other goals I had were just to facilitate communication and to launch products and pretty often met those as well. We did run into some communication barriers which I have some experience navigating. We had a tech team based out of India so there was a little bit of a language barrier. So overcoming those to achieve our goals together as a company was a big part.', '2', 0, '0', '2', '2024-03-04 19:45:50', '2024-04-03 23:00:13', '2024-04-03 23:00:13');
INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(28154, 16701, 639, 4535, 1, NULL, 29, '2024341347124976.mp4', 'I definitely can work by myself well and efficiently, and I\'m very self-motivated, but I enjoy working in teams more. I think being able to play off of each other\'s energy and motivate each other and, you know, rely on the person next to you, I think that\'s a very valuable part in the workplace, and I definitely value being part of a team. I always try to pull my way and to add value, and I think I\'m always a good team player.', '2', 0, '0', '2', '2024-03-04 19:47:15', '2024-04-03 23:00:13', '2024-04-03 23:00:13'),
(28155, 16701, 639, 4536, 1, NULL, 33, '2024341348325606.mp4', 'I think what separates me is that even though I am young and still freshly out of college, as I graduated in May of 2023, I already have a decent amount of experience and already have my property and casualty license and I\'m already most of the way to getting my health license. So I already have kind of a step forward, a foot in the door. And I think I work well with others and I would just be a great fit for this role and I\'m eager to learn some sales tactics and to be able to communicate with people that way and I think that\'s what sets me apart.', '2', 0, '0', '2', '2024-03-04 19:48:36', '2024-04-03 23:00:13', '2024-04-03 23:00:13'),
(28156, 16732, 775, 4155, 1, NULL, 11, '2024341459642701.mp4', 'Because I\'m currently unemployed.', '2', 0, '0', '2', '2024-03-04 19:59:05', '2024-04-03 23:00:13', '2024-04-03 23:00:13'),
(28157, 16732, 775, 4156, 1, NULL, 10, '20243414593544163.mp4', 'I have Word, Excel, Microsoft Office. I also know how to use a 5.9 CRM, Microsoft Teams.', '2', 0, '0', '2', '2024-03-04 19:59:34', '2024-04-03 23:00:13', '2024-04-03 23:00:13'),
(28158, 16732, 775, 4157, 1, NULL, 10, '20243414595797467.mp4', 'I have empathy and provide excellent customer service.', '2', 0, '0', '2', '2024-03-04 19:59:57', '2024-04-03 23:00:13', '2024-04-03 23:00:13'),
(28159, 16760, 554, 4243, 1, NULL, 57, '2024341432316793.mp4', 'Hello, one example that shows my work-related organizational skills and attention to detail, I for one like to keep a list of items that I need to basically tackle throughout the day. I usually tend to focus on those that are high priority first. Once I am done with that, then I usually check that off my list. When it comes to attention to detail, I like to double check my work just to make sure that I completed it accordingly and that I have little to no errors. But I do like to take my time. Obviously if it\'s something that\'s high priority or that\'s urgent, I do obviously work fast paced as well. But usually I like to just take my time when it comes to certain tasks just because I want to make sure that there\'s little error in my work.', '2', 0, '0', '2', '2024-03-04 20:04:13', '2024-04-03 17:16:38', '2024-04-03 17:16:38'),
(28160, 16760, 554, 4244, 0, NULL, 38, '2024341481488574.mp4', 'One work-related task that I don\'t particularly enjoy doing is working on Excel spreadsheets just because I have had issues with it before where other individuals were also working on that spreadsheet and completely just changed the work that I had already been doing. So it\'s not my favorite, but I will do it if need be. Another task that I don\'t particularly like doing is public speaking in order to provide seminars or trainings for the public. I just am not comfortable with public speaking, but again, if I need to do it for work, then I will do it.', '2', 0, '0', '2', '2024-03-04 20:07:29', '2024-04-03 17:16:38', '2024-04-03 17:16:38'),
(28161, 16760, 554, 4245, 0, NULL, 15, '2024341495747135.mp4', 'Yes, my previous position was a remote position and I really enjoyed it. I also was very happy there. Unfortunately, that position was eliminated, but I do enjoy working remotely and independently.', '2', 0, '0', '2', '2024-03-04 20:09:33', '2024-04-03 17:16:38', '2024-04-03 17:16:38'),
(28162, 16760, 554, 4246, 1, NULL, 22, '20243414111688050.mp4', 'I am bilingual. I am fluent in Spanish. I speak it and write it, so I do feel that that is a good quality that I can provide for this position. I also believe in providing great customer service. I treat others the way I would like to be treated, so I definitely also like meeting new people and I like interacting with people in general.', '2', 0, '0', '2', '2024-03-04 20:11:35', '2024-04-03 17:16:38', '2024-04-03 17:16:38'),
(28163, 16654, 816, 4891, 2, NULL, 34, '20243414115510538.mp4', 'The experience that I have in sales is very limited, but I do want to say that I do have a strong drive and passion for a role in the sales industry. I consider myself a big people person, so being able to reach out, communicate, and understand exactly what people are wanting is a big strong suit of mine and a desire that I really want to get into. Just being able to provide people with a service of something that they are really wanting or need.', '2', 0, '0', '2', '2024-03-04 20:12:32', '2024-04-03 23:00:13', '2024-04-03 23:00:13'),
(28164, 16760, 554, 4247, 1, NULL, 18, '20243414123673832.mp4', 'Although I have extensive customer service experience, I have actually never really worked at an insurance agency before, but I do feel that that can be not only a challenging experience but also a rewarding one, and that\'s what really is drawing me to this particular position.', '2', 0, '0', '2', '2024-03-04 20:12:54', '2024-04-03 17:16:38', '2024-04-03 17:16:38'),
(28165, 16762, 837, 4720, 0, NULL, 23, '20243415195527385.mp4', 'What really piqued my interest in this position was the opportunity to kickstart my career in the insurance industry. Just the allure of the sales position, the ability and the prospect of being able to help clients.', '2', 0, '0', '2', '2024-03-04 20:18:23', '2024-04-03 23:00:13', '2024-04-03 23:00:13'),
(28166, 16654, 816, 4892, 2, NULL, 41, '20243414191863324.mp4', 'I feel like what motivates me the most is being able to help individuals in pursuit of obtaining a product or a service. In my previous role as a closing specialist, my biggest motivation was being able to help Veterans get into a home while using their benefits. Being able to provide that Veteran with the hope and the happiness of owning something that is solely theirs gave me motivation to come into work every day and give 100% of myself to provide them with that opportunity, whether it was their first home or it was their sixth home, just seeing the joy on their face whenever they were able to get the keys to their first home.', '2', 0, '0', '2', '2024-03-04 20:20:52', '2024-04-03 23:00:13', '2024-04-03 23:00:13'),
(28167, 16654, 816, 4893, 2, NULL, 64, '20243414271667726.mp4', 'Some big determining factors in my next career would be having a strong foundation of a team around me that I can look to for resources or questions. I feel like teamwork is the driving force to many successful companies. I\'ve always worked within a team in all my previous roles, and I feel like that has been a big help being able to have those people around me that I can reach out to, or I can also be the individual that they reach out to if they need guidance in any way. I feel another big determining factor would be the ability to train within the company, having those resources and training resources, because I feel like there is always something that you\'re going to need to learn. Things are ever-changing, so having those resources to reach out to or look back on within the role would be a great asset.', '2', 0, '0', '2', '2024-03-04 20:28:14', '2024-04-03 23:00:13', '2024-04-03 23:00:13'),
(28168, 16766, 845, 4788, 0, NULL, 24, '20243412282242979.mp4', 'Some of the factors that I would like in my career would be I enjoy it. It has a great schedule and I like what I\'m doing and I think that\'s about it. As long as I enjoy what I\'m doing and I\'m happy with what I\'m doing I feel like that\'s all that should matter really.', '2', 0, '0', '2', '2024-03-04 20:28:39', '2024-04-03 23:00:13', '2024-04-03 23:00:13'),
(28169, 16766, 845, 4789, 0, NULL, 40, '2024341230262031.mp4', 'My experience in the customer service field is anywhere from working for a company called Answer West. They were a call center, so we answered for doctor\'s offices, plumbing companies, a range of things. And then another experience that I had is working for a doctor\'s office called Spy Nevada and we would take insurances, schedule appointments, and so I have quite a few experience in the insurance as well as doctor\'s office field as well as call centers and a variety of ranges within three to four years of it.', '2', 0, '0', '2', '2024-03-04 20:30:19', '2024-04-03 23:00:14', '2024-04-03 23:00:14'),
(28170, 16766, 845, 4790, 0, NULL, 37, '20243412315375638.mp4', 'The way I handle difficult customers is just to make sure to keep it professional and be kind, caring, understanding, never feed fuel to the fire. The best thing to do if you can\'t calm a customer down is to reach out to a supervisor and to basically just don\'t feed fuel to the fire and try your best to assist the customer and the situation before reaching out to the supervisor and of course if the customer is still upset then you of course reach out to the supervisor.', '2', 0, '0', '2', '2024-03-04 20:32:10', '2024-04-03 23:00:14', '2024-04-03 23:00:14'),
(28171, 16654, 816, 4894, 0, NULL, 67, '20243414364915118.mp4', 'I feel a few of my strengths as a salesperson are that I\'m very detail-oriented, organized, I\'m highly motivated, I\'m a big people person, problem solver, a team player, I\'m very goal-driven, and I\'m very understanding for, you know, the customer and putting myself in their shoes and what they may want or what they need. I would say a weakness of mine would probably be that I work, I put a lot into my work, so I will overwork myself in extending myself into long hours throughout the day. A part of me is just driven to succeed, so I don\'t know exactly if that\'s a weakness or if that\'s a strength, but that\'s kind of as far as I can think of.', '2', 0, '0', '2', '2024-03-04 20:33:32', '2024-04-03 23:00:14', '2024-04-03 23:00:14'),
(28172, 16766, 845, 4791, 0, NULL, 107, '20243412385187237.mp4', 'So, basically, working for the doctor\'s office by Nevada, we would prescribe medication like Percocet and Oxycodone, so a lot of patients would become addicted to these prescriptions. And this one patient in particular, she was kind of a character. She had quite an upset personality to her, and so whenever a coworker would get her, they would kind of dread answering her call. And so, I was still kind of new when I got a phone call from her, and again, no coworker really likes answering her calls, and so when she called, I basically told her, hold on, let me put you on a brief hold and see what I can do for you. Usually, we only call the doctor if it\'s an emergency situation after surgery or post-op surgeon or post-op surgery patient, and so I got a hold of the doctor. The doctor already knew about this patient due to previous problems with the patient, and so ever since then, the patient always wanted to talk to me on the phone because she said I would get her prescription done and basically get her to the doctor, and even when the doctor didn\'t ask or answer, she said that she would always get a call back by the end of the day, and so, yeah.', '2', 0, '0', '2', '2024-03-04 20:39:42', '2024-04-03 23:00:14', '2024-04-03 23:00:14'),
(28173, 16654, 816, 4895, 0, NULL, 61, '20243414392226208.mp4', 'I feel that important qualities of a successful sales representative would be kind of going back to the previous question, I feel like a successful salesperson has to be organized and motivated. They also have to be a people person. I mean, you\'re dealing with customers and you\'re providing them with a service, so you also have to be understanding of what their needs are and what you can provide. I feel like you also have to be a great team player, because there\'s going to be those people on your team that you\'re going to need to reach out for if you don\'t know the answer to something or if you need help with something. And being also goal driven, I mean, I feel like there are going to be those goals that you\'re going to have to meet and being able to strive towards those and do what you can to meet those goals every month or weekly or whatever the parameters may be for those goals.', '2', 0, '0', '2', '2024-03-04 20:40:40', '2024-04-03 23:00:14', '2024-04-03 23:00:14'),
(28174, 15225, 93, 2563, 0, NULL, 34, '2024341544247641.mp4', 'So I\'m really excited about the insurance industry and the growth and the potential that it has. I\'m looking to use my experience, what I have learned in real estate, which is building relationships and working a referral-based business as well and being able to apply that to the insurance world. I\'m looking to taking a break from traveling and being more focused in one location only and that\'s what brings me into a new career.', '2', 0, '0', '2', '2024-03-04 20:42:30', '2024-04-03 23:00:14', '2024-04-03 23:00:14'),
(28175, 16766, 845, 4792, 0, NULL, 34, '20243412454411628.mp4', 'I believe I would make a great aspect to Allstate due to the fact that I have three to four years of experience in the customer service field, whether that be answering for different companies at a call center or answering for a doctor\'s office and taking insurances as well. So, I feel like I would make a great asset to Allstate and make customers, patients, whoever it is calling, want to call Allstate and be happy to say that they love the customer service.', '2', 0, '0', '2', '2024-03-04 20:45:59', '2024-04-03 23:00:14', '2024-04-03 23:00:14'),
(28176, 15225, 93, 2564, 0, NULL, 35, '20243415542862397.mp4', 'So, the insurance industry is a growing industry. People are being affected every day by environmental changes, climate changes, there\'s also regulatory changes that is occurring. I also see as a potential of growth and being able to offer it to other people that might need it, not just regular average person who might need home, auto, and life insurance, but there\'s also businesses and the opportunities just seem endless within the insurance industry. And you\'re always learning.', '2', 0, '0', '2', '2024-03-04 20:52:57', '2024-04-03 23:00:14', '2024-04-03 23:00:14'),
(28177, 15225, 93, 2565, 1, NULL, 20, '202434155706875.mp4', 'So what motivates me is being able to help people and knowing that I\'m making a difference in their life and I feel that I can do this within the insurance industry. Also having a great training hands-on and having a support team where I\'m able to learn and ask questions as needed.', '2', 0, '0', '2', '2024-03-04 20:57:03', '2024-04-03 23:00:14', '2024-04-03 23:00:14'),
(28178, 15225, 93, 2566, 1, NULL, 41, '2024341558461007.mp4', 'So, what would make me a good candidate for this position would be that I have worked at Allstate before where I\'ve done plenty of cold calling to businesses, trying to get business and also in real estate I can build relationships with people, have conversations with people, educating them without sounding that I\'m over empowering them and also I do come with a strong tech background, very efficient with my time and I have experience working remotely as well and I\'m really excited about this opportunity in the insurance industry.', '2', 0, '0', '2', '2024-03-04 20:58:51', '2024-04-03 23:00:14', '2024-04-03 23:00:14'),
(28179, 15225, 93, 2567, 1, NULL, 16, '20243415592386078.mp4', 'So, self-driven to me, coming from the real estate world means that you need to want it more than what your boss wants it for you and to be able to have the grit and the work ethic to go after what you want and be able to crush your goals.', '2', 0, '0', '2', '2024-03-04 20:59:24', '2024-04-03 23:00:14', '2024-04-03 23:00:14'),
(28180, 16414, 474, 2943, 1, NULL, 16, '2024341635349117.mp4', 'So the qualities that I possess that would make me successful in sales is that I am not afraid to make calls or following up with people and asking for referrals.', '2', 0, '0', '2', '2024-03-04 21:03:55', '2024-04-03 23:00:14', '2024-04-03 23:00:14'),
(28181, 16414, 474, 2944, 1, NULL, 15, '2024341642480215.mp4', 'So, what\'s the most important thing I\'m looking for in my next job? I would say great hands-on training and a great support system where I\'m able to learn and implement what I\'m learning as well.', '2', 0, '0', '2', '2024-03-04 21:04:25', '2024-04-03 23:00:14', '2024-04-03 23:00:14'),
(28182, 16414, 474, 2945, 1, NULL, 17, '202434165611188.mp4', 'I prefer to work in a fast-working environment, but at the same time being able to have downtime to be able to see and take a look at what I\'m doing, and team and also individual.', '2', 0, '0', '2', '2024-03-04 21:05:08', '2024-04-03 23:00:14', '2024-04-03 23:00:14'),
(28183, 16414, 474, 2946, 0, NULL, 40, '20243416115963196.mp4', 'To the management style, I would say more of a coaching style, just if I have a question about a policy or I\'m having trouble with closing a lead, I should be able to come back to team lead and receive any tips or advice to be able to close that lead or if there\'s a different way for me to say things, that\'s the type of management style that I\'m open to. I wouldn\'t say I\'m looking for a particular one, so yeah.', '2', 0, '0', '2', '2024-03-04 21:11:01', '2024-04-03 23:00:14', '2024-04-03 23:00:14'),
(28184, 16688, 76, 4739, 1, NULL, 15, '20243415151235613.mp4', 'I\'m looking for a new job because I\'m looking for a position that has an opportunity for growth and for learning and something that challenges me and keeps me motivated to keep trying harder and getting better.', '2', 0, '0', '2', '2024-03-04 21:15:15', '2024-04-03 23:00:14', '2024-04-03 23:00:14'),
(28185, 16688, 76, 4740, 0, NULL, 32, '20243415163820033.mp4', 'This position seemed interesting to me because I have a very strong base in customer service and at the end of the day that seems like what this job is all about, about you know managing accounts and making sure that people are happy and are satisfied with what they\'re getting. I do also have some experience in a marketing position before and it was something that I did enjoy doing and I like the idea of working with lots of different people and different businesses and forming relationships and connections with them.', '2', 0, '0', '2', '2024-03-04 21:15:59', '2024-04-03 23:00:14', '2024-04-03 23:00:14'),
(28186, 16769, 845, 4788, 0, NULL, 24, '20243413173018059.mp4', 'A few important determining factors for me would probably be career growth. I want to join a company where I could definitely be with them for the next three to five years and focus on just performance and doing my best to expand my career opportunities and hopefully grow within the company.', '2', 0, '0', '2', '2024-03-04 21:17:49', '2024-04-03 23:00:14', '2024-04-03 23:00:14'),
(28187, 16688, 76, 4741, 1, NULL, 36, '20243415181278384.mp4', 'At the position that I currently have at the Joint Chiropractic, a lot of our goals are sales-based goals and percentages and things like that. So for example, we want to try to convert 50% of our new patients into people that have a membership to the business. I generally have been in one of the stronger groups of people and I, for the most part, meet that goal, though obviously sometimes there are factors that you can\'t control with the kind of people that are coming in and their financial and time restraints that they have.', '2', 0, '0', '2', '2024-03-04 21:18:14', '2024-04-03 23:00:15', '2024-04-03 23:00:15'),
(28188, 16769, 845, 4789, 0, NULL, 25, '20243413182973999.mp4', 'I have a lot of experience in customer service. I worked in the restaurant industry for about probably, give or take, six to seven years. And I also worked for a boating rental company for about the same six years. So I\'ve got plenty of experience in customer service and dealing with upset customers or happy customers.', '2', 0, '0', '2', '2024-03-04 21:18:43', '2024-04-03 23:00:15', '2024-04-03 23:00:15'),
(28189, 16688, 76, 4742, 1, NULL, 45, '20243415194920845.mp4', 'I think one thing that definitely separates me from other people is I have a very high work ethic and a really strong desire to learn and grow continually and that\'s why I\'m ideally looking for a position that you know is somewhat out of my comfort zone but will challenge me to learn and grow and develop new skills that will help me in all aspects of life and ideally find a company that I can grow with and find a future and a career and when I have a goal like that and I have passion for something I will put a hundred percent of my effort in a hundred percent of the time and I\'m happy to motivate the people around me to do the same and you know to work together towards a goal for the company that I care about.', '2', 0, '0', '2', '2024-03-04 21:19:51', '2024-04-03 23:00:15', '2024-04-03 23:00:15'),
(28190, 16769, 845, 4790, 0, NULL, 28, '20243413201916950.mp4', 'I would handle difficult interaction by basically just approaching it with empathy and trying to just actively listen to whatever issue they\'ve got going on. Also just acknowledging their concerns and just working with them towards a solution or finding the best possible outcome to basically keep them happy and resolve their issues.', '2', 0, '0', '2', '2024-03-04 21:20:42', '2024-04-03 23:00:15', '2024-04-03 23:00:15'),
(28191, 16769, 845, 4791, 0, NULL, 82, '20243413223430918.mp4', 'One particular experience I can remember is in the restaurant industry when I worked for a country club. Basically, long story short, the guy was unhappy with what he had ordered. I can\'t remember if it was a fish or a piece of meat. But basically, once it got to him, he had realized that it just wasn\'t what he wanted. He basically was complaining about the quality of the dish and the food being overcooked. I basically just took empathy with him, listened to what he had to say, and then basically asked him, well, how can I make this better? And it was basically as simple as just getting him a new plate or a new meal. But at the time, it was just difficult because I could tell he just had changed his mind and didn\'t really particularly want that one dish, but he just didn\'t really want to admit it. He just kept complaining about what was wrong with it. And at that point, you got to just roll with the punches, basically say he\'s correct, and then just work with him towards making him happy and seeing what we can do to keep him as a satisfied customer. And that, like I said, was as simple as just going back and making him a different plate.', '2', 0, '0', '2', '2024-03-04 21:23:18', '2024-04-03 23:00:15', '2024-04-03 23:00:15'),
(28192, 16769, 845, 4792, 0, NULL, 24, '20243413245875966.mp4', 'I would say it\'s my exceptional interpersonal and analytical skills that would allow me to thrive and build relationships with customers so I can help them understand how our policies can benefit them. I also think my experience in customer service would also help me and I think another skill that I have is just a team player. I think that would definitely help me in my performance.', '2', 0, '0', '2', '2024-03-04 21:25:13', '2024-04-03 23:00:15', '2024-04-03 23:00:15'),
(28193, 16662, 369, 1786, 0, NULL, 10, '20243416281761514.mp4', 'I\'ve been working in insurance for about a year now, and I enjoy helping families find an insurance plan that best suits them and their family.', '2', 0, '0', '2', '2024-03-04 21:28:18', '2024-04-03 23:00:15', '2024-04-03 23:00:15'),
(28194, 16662, 369, 1787, 0, NULL, 11, '20243416284597344.mp4', 'A typical Saturday for me would be hanging out with my family at the beach or going to enjoy the weather here in Florida.', '2', 0, '0', '2', '2024-03-04 21:28:46', '2024-04-03 23:00:16', '2024-04-03 23:00:16'),
(28195, 16662, 369, 1788, 0, NULL, 12, '20243416292094675.mp4', 'My husband and my son pushed me to strive for the best and to achieve my goals and I feel like without them I wouldn\'t be where I am today.', '2', 0, '0', '2', '2024-03-04 21:29:20', '2024-04-03 23:00:16', '2024-04-03 23:00:16'),
(28196, 16662, 369, 1789, 0, NULL, 23, '20243416295513553.mp4', 'I believe a successful sales representative needs great communication skills and organizational skills, along with customer retention and just being an upbeat person, somebody the customer would enjoy talking to. And I feel like I have all of those skills.', '2', 0, '0', '2', '2024-03-04 21:29:56', '2024-04-03 23:00:16', '2024-04-03 23:00:16'),
(28197, 16475, 523, 3579, 0, NULL, 19, '2024341642587655.mp4', 'you', '2', 0, '0', '2', '2024-03-04 21:41:20', '2024-04-03 23:00:16', '2024-04-03 23:00:16'),
(28198, 16475, 523, 3580, 0, NULL, 34, '20243416473536722.mp4', 'you you', '2', 0, '0', '2', '2024-03-04 21:46:15', '2024-04-03 23:00:16', '2024-04-03 23:00:16'),
(28199, 16475, 523, 3581, 0, NULL, 36, '20243416503923127.mp4', 'you you', '2', 0, '0', '2', '2024-03-04 21:49:30', '2024-04-03 23:00:16', '2024-04-03 23:00:16'),
(28200, 16475, 523, 3582, 1, NULL, 20, '2024341652591904.mp4', 'you', '2', 0, '0', '2', '2024-03-04 21:51:52', '2024-04-03 23:00:16', '2024-04-03 23:00:16'),
(28201, 16475, 523, 3583, 0, NULL, 22, '20243416534089010.mp4', 'you', '2', 0, '0', '2', '2024-03-04 21:52:47', '2024-04-03 23:00:16', '2024-04-03 23:00:16'),
(28202, 16781, 813, 4559, 1, NULL, 12, '20243416224273439.mp4', 'looking for a new job because I am moving back to the Woodbine area, Western Iowa, to be closer to family because I have parents who are in declining health and need to be closer to family.', '2', 0, '0', '2', '2024-03-04 22:22:45', '2024-04-03 23:00:16', '2024-04-03 23:00:16'),
(28203, 16673, 785, 4306, 1, NULL, 10, '20243416233081264.mp4', 'Hello. My name is Ming Kim. I\'ve been...', '2', 0, '0', '2', '2024-03-04 22:23:31', '2024-04-03 23:00:16', '2024-04-03 23:00:16'),
(28204, 16781, 813, 4560, 1, NULL, 23, '20243416234857053.mp4', 'I prioritize my tasks by the due date, by the importance, and take into consideration both of those combined. I also take into consideration the value of the tasks and how it can affect the customer.', '2', 0, '0', '2', '2024-03-04 22:23:54', '2024-04-03 23:00:16', '2024-04-03 23:00:16'),
(28205, 16781, 813, 4561, 1, NULL, 29, '20243416251056385.mp4', 'I have been using Microsoft Office Suite for probably 25 to 30 years. I\'ve gone through the beginnings of Microsoft Office and have remained current on the changes and how to use the features involved in it. I enjoy using Microsoft Office as I feel that it is definitely the way to keep things organized.', '2', 0, '0', '2', '2024-03-04 22:25:16', '2024-04-03 23:00:16', '2024-04-03 23:00:16'),
(28206, 16673, 785, 4307, 1, NULL, 150, '20243416261549588.mp4', 'Hi, my name is Ming Kim. I\'m working at one of the insurance agencies here in Dallas, Texas. And I have obtained a PNC license last December. And what I\'m doing here is I always follow up the renewal and also try to quote the rate for the prospective insurer. At the same time, we always email, phone call, and text. Not only that, for the auto insurance, homeowner\'s insurance, and also Bob, which is business owner\'s policy, and also lesser risk, which is for the landlord, and also commercial auto through the progressive. And what else? The dwelling fire, which is for the landlord, these all routinely I do it. So I\'m sure if I work for your company, I can do it. And also I can speak three languages, which are Korean, English, and Chinese. Also, I believe again, utilizing this language skill, I can make better sales and also approach to the new clients. That\'s pretty much what I\'m doing at my current job. And I already achieved my goal at my current job. So I\'d like to expand and develop myself. That\'s why I have applied for your job position. Thank you.', '2', 0, '0', '2', '2024-03-04 22:26:26', '2024-04-03 23:00:16', '2024-04-03 23:00:16'),
(28207, 16781, 813, 4562, 1, NULL, 59, '2024341627585316.mp4', 'When I don\'t know the answer to a question, I am definitely one who will ask questions. If somebody that I am asking a question to does not know the answer, I am very, very capable and willing to do the research to find the answer to a question. I will also go above and beyond what it takes if it needs to go to the next level as long as it\'s been okayed with, say, my boss. If they say, hey, Jill, we need you to check into this and this is who you need to call, I am not afraid to call and ask questions. I\'m not afraid to reach out to other coworkers to ask questions, and I will use the internet as much as possible, if it\'s at all possible, to find the answers to any question.', '2', 0, '0', '2', '2024-03-04 22:27:18', '2024-04-03 23:00:16', '2024-04-03 23:00:16'),
(28209, 16673, 785, 4308, 1, NULL, 32, '20243416281098493.mp4', 'Okay, about the goal, actually there was no goals in my current job. What I did, only, what I\'m doing is actually only following up the renewal and also try to write new code, which is prospective insurer, which is prospective insurer, which is prospective', '2', 0, '0', '2', '2024-03-04 22:28:13', '2024-04-03 23:00:16', '2024-04-03 23:00:16'),
(28210, 16606, 824, 4690, 0, NULL, 65, '20243416325448747.mp4', 'So I would say I\'m looking for a new career rather than a new job, especially with my experience being more in technology.', '2', 0, '0', '2', '2024-03-04 22:28:39', '2024-04-03 23:00:16', '2024-04-03 23:00:16'),
(28212, 16781, 813, 4563, 1, NULL, 50, '2024341630731275.mp4', 'I feel that in my last job, the biggest challenge I faced was the fact that they stuck me in an office that was in the way back of the office, and I felt like I kind of got forgot about. Literally, my boss said to me one day, she\'s like, oh, gee, I forgot you were even back here. So I had to take it upon myself to make my presence known and to learn who was the best person that I had to seek out when I had questions or if I had an issue with, say, training and or just learning the new materials. I guess that was probably the biggest challenge that I can think of right off hand.', '2', 0, '0', '2', '2024-03-04 22:30:19', '2024-04-03 23:00:16', '2024-04-03 23:00:16'),
(28213, 16673, 785, 4309, 1, NULL, 150, '20243416315668894.mp4', 'One of the mistakes that I have learned from the job is that I sent the quote too early before I submitted the finalized premium. Because through the finalized premium, the premium can be most likely going up. But the prospective insurer already has received my quote which is lower, they\'re happy with that. So I always need to double check what is the final quote that I can send it to. If I have sent it too early and then the final premium, the quote is higher than the one that I have sent, the prospective insurer can be disappointed. That\'s one of the very important things that I learned from the mistake. Not only that, also sometimes you want to be more widely taking care of customers because some customers already know how we do when we get the quote. When we compare to another carrier, DHO, sometimes I thought the prospective insurer, they totally don\'t understand what we are doing. But some of them already know how we are doing. So also when we approach, when I talk to the customer, I need to be more cautious how we deliver, how we communicate with them.', '2', 0, '0', '2', '2024-03-04 22:32:07', '2024-04-03 23:00:16', '2024-04-03 23:00:16'),
(28214, 16800, 302, 1467, 0, NULL, 12, '20243416333631965.mp4', 'Hello, my name is Heidi Jensen and I\'m looking for a new position just so I can better further my career. I would like to be a licensed insurance agent.', '2', 0, '0', '2', '2024-03-04 22:33:38', '2024-04-03 23:00:16', '2024-04-03 23:00:16'),
(28215, 16800, 302, 1468, 0, NULL, 10, '20243416341035445.mp4', 'I think the most thing that I\'ve learned from my mistakes is how to grow from them and what to do next and what I\'ve learned from them.', '2', 0, '0', '2', '2024-03-04 22:34:11', '2024-04-03 23:00:17', '2024-04-03 23:00:17'),
(28217, 16800, 302, 1469, 0, NULL, 15, '20243416345172042.mp4', 'I think in every workplace situation you\'re going to have people that have different personalities and you just want to work with them to the best that you can and find common ground and go from there.', '2', 0, '0', '2', '2024-03-04 22:34:53', '2024-04-03 23:00:17', '2024-04-03 23:00:17'),
(28218, 16673, 785, 4310, 1, NULL, 150, '20243416345391280.mp4', 'From the beginning, I already have mentioned, I speak three languages, which are Korean, English, and Chinese. And also I have a sales skill over 12 years in the past already. So I know how to approach people and how to follow up the lead. I always also try to balance it out according to the prospect to ensure the customer\'s feeling and situation. You can only speak, you should know how you handle these. So again, with my language skill, also with my professional sales skill, I can bring more new contracts and also new leads for the company always. I\'m sure that most of the candidates, they can speak Korean or Chinese language instead of English. So that\'s one of my specialty and I\'m kind of confident that I can take care of most of the population here, the different races. Also, again, I\'d like to emphasize on the sales and customer service skill. That\'s very one of the important thing for this insurance industry as well, I believe. So when I\'m in the field, I will utilize and practically develop my ability to bring more positive result for the company and for my next goal. That\'s pretty much I would say I\'m more competitive than the other candidates.', '2', 0, '0', '2', '2024-03-04 22:35:04', '2024-04-03 23:00:17', '2024-04-03 23:00:17'),
(28219, 16800, 302, 1470, 0, NULL, 18, '20243416355030974.mp4', 'I think for my past positions, I\'ve always tried to be consistent and helping out the customer, but yes, I\'ve always reached out to my boss if I had any need to do so.', '2', 0, '0', '2', '2024-03-04 22:35:51', '2024-04-03 23:00:17', '2024-04-03 23:00:17'),
(28220, 16800, 302, 1471, 0, NULL, 22, '20243416364545022.mp4', 'I think the best method and the best manager that I did have, they kind of just worked with me and they provided feedback on my strengths and what I needed to work on and then they helped me to motivate me and get to where I needed to be at to reach those goals.', '2', 0, '0', '2', '2024-03-04 22:36:47', '2024-04-03 23:00:17', '2024-04-03 23:00:17'),
(28221, 16803, 816, 4891, 2, NULL, 90, '20243416383096783.mp4', 'I did a lot of sales in the past 12-15 years. Started with energy sales when I was in New York. I did call calling, door-to-door, making a phone call, writing email, text. These all I have done already. So I\'m very confident about these, about doing sales, and at the same time I speak three languages, which are Korean, English, and Chinese. I believe utilizing this language skill and my abundant experience of the sales, I can produce more profit and also leads for this industry, insurance industry. That\'ll be one of the greatest sales specialty that I would like to emphasize for this question. Thank you.', '2', 0, '0', '2', '2024-03-04 22:38:37', '2024-04-03 23:00:17', '2024-04-03 23:00:17'),
(28222, 16803, 816, 4892, 2, NULL, 90, '20243416402284291.mp4', 'One of the experiences that I had for motivation, I helped one of the insurers who has a disabled son. She has a financial hardship and her son is not able to work because of the disability. And she was saying that he is already 31, but he already has a medicare, and as I know medicare usually over 65 years old, they start starving. Anyway I helped her, I got a better deal, better quote, better premium, and she was very happy. This kind of story motivated me a lot because I helped her and she is satisfied with my help. And also if I get more contract, more premium, then it will become more commission and promotion opportunity. Of course, as an employee, one of the motivation that I would like to say.', '2', 0, '0', '2', '2024-03-04 22:40:28', '2024-04-03 23:00:17', '2024-04-03 23:00:17'),
(28223, 16606, 824, 4691, 0, NULL, 47, '20243416421790919.mp4', 'So, with prioritizing tasks, obviously every task will have a different level of importance and that will probably just come with learning your position better, but I think most importantly tasks that require collaboration should come first, so I would never want to block anyone else\'s time or whatever they have to do. I think it\'s very important to be a dependable person and that will also help with relationship building, especially with other team members, and I think even if you may be just super swamped at the time, any response is better than no response, so even if you\'re just shooting back a quick email, letting them know an accurate timeline of when you can get that done, that\'s how you can help people better do their jobs as well as doing your own.', '2', 0, '0', '2', '2024-03-04 22:41:24', '2024-04-03 23:00:17', '2024-04-03 23:00:17'),
(28224, 16803, 816, 4893, 2, NULL, 90, '20243416423049777.mp4', 'A few of the important factors that I would like to emphasize is that for the next career, I would like to produce at least more than 2 million premiums since I have achieved about 700,000 premiums already. So that\'s going to be my next goal. And also, I would like to be a manager as well since I have a lot of sales experience in the past. So I would like to, as a manager, manage my employees to bring more customers, produce more profit for the company and for me. That\'s one of the next goals I would like to emphasize. These all are my goals for the next career. Thank you.', '2', 0, '0', '2', '2024-03-04 22:42:36', '2024-04-03 23:00:17', '2024-04-03 23:00:17'),
(28226, 16803, 816, 4894, 2, NULL, 90, '20243416442936589.mp4', 'My strengths for the sales is my professional sales skill and also language skill, I\'d like to emphasize. Because not all of the salesperson can speak three languages, which are Korean, English, and Chinese. And also I believe that I\'m more persistent than the others. If I get a lead, I mean a positive lead, I hit at least five to six, even sometimes nine to ten times. Visiting, phone call, email, text, all kinds of channels that I can utilize, and I\'ll do that. About the weakness as a salesperson, sometimes I get easily stressed out. Dealing with rude people, rude customers, sometimes I\'m kind of very easily stressed out. So this thing, either I can let it go or try to have a conversation with them. But sometimes, again, my temper thing, I need to balance it out. That\'s one of my weaknesses as a salesperson.', '2', 0, '0', '2', '2024-03-04 22:44:35', '2024-04-03 23:00:17', '2024-04-03 23:00:17'),
(28228, 16803, 816, 4895, 0, NULL, 90, '20243416462226487.mp4', 'First of all, I believe the most important quality as a successful salesperson is number. Because number doesn\'t lie. If you achieve your goal, certain amount of the number that represent you are a successful representative. And also, in order to achieve this goal, you should be patient, you should be persistent, you should have your own knowledge and skill, how you handle, how you follow prospective clients. These, the textbook never tells. They can tell, but it\'s a difference according to the situation, circumstances, you need to figure it out. So, again, I know how to handle it, how to take care of that, and my number will tell that I will be a successful sales representative.', '2', 0, '0', '2', '2024-03-04 22:46:29', '2024-04-03 23:00:17', '2024-04-03 23:00:17'),
(28229, 16606, 824, 4692, 1, NULL, 78, '20243416463030058.mp4', 'So, in my current position in tech, I don\'t exactly have the wiggle room to go against any policies like that. It\'s not like I can go around like messing with any infrastructure or anything. So, I think my best example would be back in high school when I was working at a restaurant job and it wasn\'t really policy to let people order things that weren\'t exactly on the menu, but we would have a couple regulars who they would order something that used to be on our menu that got taken off and we would allow it. We would just bring it in as something else and then go back in the kitchen and make it you know how they would like it because we still had the ingredients. They were just part of something else, but it did actually backfire on me one time. We had a lady come in and she ordered something that was not off the menu and I wanted to be nice and get her that item because you know people love the food that they love and when it goes away, it\'s hard to tell them no, but we had a little communication error with our kitchen and it did not come out to her liking and she was not very happy with that. So, after that experience, I stopped doing that except for a couple special regulars, but that\'s it.', '2', 0, '0', '2', '2024-03-04 22:46:33', '2024-04-03 23:00:17', '2024-04-03 23:00:17'),
(28230, 16606, 824, 4693, 0, NULL, 35, '2024341649155736.mp4', 'So I think when you don\'t know the answer to someone\'s question, it\'s easy to fall into those feelings of fear, of disappointing someone, or seeming less intelligent. So you might want to, you know, talk a little extra, try to seem maybe like you know when you really don\'t, but I think it\'s always, always best when you don\'t know, is to go find someone who does. Maybe you\'ll have to ask for a little patience with whoever you\'re talking to, but it\'s much, much better than wasting their time with information that would be incorrect and not helpful to them.', '2', 0, '0', '2', '2024-03-04 22:48:13', '2024-04-03 23:00:17', '2024-04-03 23:00:17'),
(28231, 16606, 824, 4694, 0, NULL, 51, '20243416515844132.mp4', 'So, one thing I have enjoyed, especially being a self-starter, someone who came into my field with maybe not the most knowledge, is the supportedness. And especially in the world of tech, where things are constantly changing, updating, you might not know exactly what the specific rules are of the software. They give you the time. They say like, hey, go learn this, go spend some time studying up on this before you really jump into it. But unfortunately, I\'ve recently been asked to work some overtime without being compensated for it. The work culture there is very, very intense, which it\'s okay to be driven and passionate about your field. But I believe everyone\'s time is very valuable and should be fairly compensated. So that\'s no longer something I\'m comfortable with at my company.', '2', 0, '0', '2', '2024-03-04 22:50:54', '2024-04-03 23:00:17', '2024-04-03 23:00:17'),
(28232, 16784, 701, 4705, 1, NULL, 67, '202434154568969.mp4', 'So yeah, on my Saturdays I usually get up, first thing I do is I make breakfast and then I\'m pretty healthy since I\'ve been losing, I\'ve been trying to lose weight recently, so it\'s definitely been a goal of mine to just keep being healthy and all that jazz. After that I\'ll go to LA Fitness and go to the gym, which I\'ll play some basketball for a little bit, and then I\'ll hit some weights, which is usually my go-to. Following that I go home, eat something else, and then usually I\'ll either go to my friend\'s in Lacey, or I usually will just go to my friend up north in Seattle and then we\'ll just hang out. Usually I won\'t come back until the following day, and then usually I\'ll kind of get back here and then recoup and get ready for the next day for Monday. My go-to thing is just to go up and hang out with my friends, usually I love going and doing stuff like going to movies, out to eat, just overall just having a good day with them. Definitely love them all, they\'re amazing people. And overall just like hang out, getting to know everyone, relaxing, and getting to enjoy my weekend.', '2', 0, '0', '2', '2024-03-04 23:05:27', '2024-04-03 23:00:17', '2024-04-03 23:00:17'),
(28233, 16784, 701, 4706, 1, NULL, 88, '2024341571129740.mp4', 'Currently, a few goals of mine right now, I\'ve lost 40lbs so far, been on a diet since October 1st, and lost 40lbs since then, which has been amazing. So I\'m trying to get to another 40lbs before summer time, so I\'m going to look good before the summer and feel healthy and be able to finally be able to do those fun things with my friends that I\'ve always wanted to do. Overall, definite goal of mine is to have at least 20k in my savings, I\'ve been trying to hit that by the summer time as well, so definitely with this career, 100%, I think I can do that with this job, and I definitely want to be able to do that so I can move out. Over summer I definitely want, by August and September, I want to be fully moved out and on my own. Currently, the reason I\'m with the parents, and I live in a lovely home, I\'m trying to live closer to my next job location and so Tacoma is definitely somewhere I would love to reside. Overall, I just love the area and definitely want to move forward with that. Another goal of mine is just to be able to hit that 10k a month in sales, I definitely want to hit that by the end of my one year with this company, moving forward, because on my previous job I never hit that 10k, I got to 7-8 a couple months with phone sales, that\'s a lot, turn sales, I\'ve heard a lot of people do it quite frequently, so I definitely want to be able to do that as well.', '2', 0, '0', '2', '2024-03-04 23:07:46', '2024-04-03 23:00:17', '2024-04-03 23:00:17'),
(28234, 16784, 701, 4707, 1, NULL, 86, '2024341592510146.mp4', 'What attracts me to a sales position? I love the uncapped commission. I love the opportunity that you can make as much money as you want as hard as, how hard as work you do it. Like for example, as of right now, uh, I can make as much as I want, but it\'s just the opportunities have been less. So with this job, I hope there\'s more opportunities with that being said, overall, uh, I like the structure. I like being able to kind of direct people, Hey, let\'s do this and that. And so I can get myself paid. And is this overall client cool feeling, uh, having those opportunities being said definitely helps me want to grow and succeed and be able to make uncapped commission for the rest of my life. I think sales opportunities are also just really golden and the most money you can make out of a career without going to college. I love, I love the idea that you can make endless amounts of money without having college experience. So job experience is what you\'re going to need to fully succeed. And when willing to be able to learn that job experience as well with, with the knowledge I have right now. Um, I think that can kind of go towards any, any career of sales and tech, which is really cool. Uh, I kind of just sales is just overall always caught my mind, caught my eye because I just doing customer service work and kind of taking that into sales has definitely helped me want to grow as an individual and my financial pockets for themselves.', '2', 0, '0', '2', '2024-03-04 23:10:00', '2024-04-03 23:00:17', '2024-04-03 23:00:17'),
(28235, 10384, 541, 3613, 1, NULL, 24, '202434181242302.mp4', 'So as far as the most important player on the team, I would say it\'s the third baseman mostly because he\'s able to see a lot of the other field and a lot of the other players. He\'s able to observe first and second base if there\'s any players there and if they are able to move to third base he can make sure that he is present and ready to go. If not, he can make sure that he can direct the ball to home so that none of the other players are out.', '2', 0, '0', '2', '2024-03-04 23:12:07', '2024-04-03 23:00:17', '2024-04-03 23:00:17');
INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(28236, 16784, 701, 4708, 1, NULL, 111, '2024341512712379.mp4', 'My strategy so far has been satisfying 100% of customers\' needs. A lot of people are like, why is that important? Why don\'t we just get them out the door and move on to other sales? I\'m like, that\'s great. It\'s like short-term, that is great. My biggest thing is long-term success. So right now, the other day, for example, I just helped a family. So back in July, I want to say, their mother, mother-husband, son, son upgrades phone with me. I tell her about the newest iPhone deals that come in September, write her phone number down, write her name down, and then kind of quote her out from there. It took a couple days to get her fully quoted, and then I ended up getting her and her daughter new phones back in September. Recently, her husband just broke his phone, and she still had my phone number because those two interactions that I built on top of that, that I was making sure she was taken care of and was fully happy with the bill and so forth, that she wanted to come back to me and set up an appointment this Friday. This has been an eight-month thing now because starting in mid-July, now to early March. So she\'s been constantly just getting phones from me, upgraded four phones with that family. It\'s been pretty impressive. So I think overall, it\'s just me having that customer reaction, then them feeling comfortable knowing that I can go to them and I\'m not going to lie to them because they\'ve only had good interactions with me. It\'s just really amazing, and I like that idea. So I hope this continues where I can just kind of build off of people\'s families, and they can trust me. And then overall, I have that family foundation of, hey, we want to get this insurance plan off of you. Go see Romeo. He\'s really amazing. So I just want to be able to build that clientele by them taking my name and phone number and then me taking their name and phone number and reaching out, making sure they\'re always taken care of.', '2', 0, '0', '2', '2024-03-04 23:12:50', '2024-04-03 23:00:17', '2024-04-03 23:00:17'),
(28237, 10384, 541, 3614, 1, NULL, 53, '20243418131315114.mp4', 'I like to think that one of my strong qualities that separates me from a lot of my peers or colleagues is that I am constantly searching for feedback and making sure that when I do get feedback, if it is something that I need to improve on, I make sure to implement those changes right away. If it is something that I can help create a new way to perform duties or a new way that makes it easier for myself or my team members, then I make sure that I do that as well. Not only that, but I like to think that I have very strong organization skills. I need to know what my expectation is for the day as long as what is expected of me, not only what I expect of myself. So I need clear goals for the day, the week, the month, the year, as well as just making sure that I am always on time and present for anything that I do at work.', '2', 0, '0', '2', '2024-03-04 23:13:18', '2024-04-03 23:00:17', '2024-04-03 23:00:17'),
(28238, 16784, 701, 4709, 1, NULL, 120, '20243415151113437.mp4', 'What are the most important qualities of being a successful sales rep? Overall for me it\'s always been motivation and having goal orientation. So every month I write down what my new goals are, I\'ll write down, we usually have some type of thing we have to hit, some type of metric, do you have bonus, structure. And so I\'ll write it out, I\'ll write out what these set goals are, usually I\'ll hit them. Sometimes I\'ve not hit them but usually 90% of the time I\'ve hit them. And overall that\'s always made me want to drive forward because if I know I can hit these goals, by also reaching out to my clientele as well on top of that, it\'s going to push me forward to the top sales rep. I think always wanting to strive to be the top, that definitely motivates you. I\'ve always tried to be the top three in my store, being top one I\'ve hit a couple times which has been pretty impressive but past years I\'ve been top three which is really nice, overall really really nice so I definitely want to keep growing to that. Overall I think always wanting to come into work with a happy mindset, like if you are having a bad day, I\'ve had bad days, I just think it\'s good to communicate to your boss like hey I need to take a step back, may I have the day off. And I don\'t think a lot of sales reps will think about it, they\'ll just push their mind forward to the straddle of stress, if I\'m having a bad day I\'m just going to let everyone know, not let everyone know but let the boss know and let\'s kind of go from there. I think as a team, having that as well, being able to connect with your team is a huge one for me. Right now, been in the same team now for a year, we\'ve been in the same team for a year, I think a year ago prior we didn\'t have the same but now we do. And honestly, go out to those guys all the time and overall they\'re amazing people and connecting with them helps me want to keep selling because it makes their pockets happy and it makes my pockets happy.', '2', 0, '0', '2', '2024-03-04 23:16:02', '2024-04-03 23:00:17', '2024-04-03 23:00:17'),
(28239, 10384, 541, 3615, 1, NULL, 59, '2024341818877550.mp4', 'So, this position I actually found on Indeed, and I\'ve been looking for a while that will allow me to have a better balance of work and home life. The flexibility of being able to be remote would really help out with that, and that\'s really what intrigued me. I did look at some reviews of the Campbell Group on various sites just to see how employees felt about it. I honestly didn\'t see anything that was a red flag, so that was also refreshing because there has been a lot of those going through the process here. But overall, it\'s a solid company. There\'s a lot that I will obviously learn if I am able to join the team. There\'s obviously a lot that you have to take with a grain of salt while you\'re reading reviews. But like I said, it\'s mostly the flexibility and just being able to continuously learn while in the insurance industry is great.', '2', 0, '0', '2', '2024-03-04 23:18:14', '2024-04-03 23:00:17', '2024-04-03 23:00:17'),
(28240, 10384, 541, 3616, 0, NULL, 126, '20243418205323851.mp4', 'So this is a really good question. I love talking about like work environments because I love promoting happy, healthy relationships between you and your work peers. I think it\'s really important if you are able to develop those and have that sense of I have this person I can reach out to without feeling like you\'re going to be yelled at or shamed or any of those emotions that could come with it. I think that\'s very important. As far as like the physical work environment, I am good working solo as long as I know I have some sort of support system. I\'m good working remote. I\'ve done it before. I don\'t really have a preference on like a setting. As far as like management style, what I prefer from my own managers or supervisors is just making sure that I know I have a clear line of communication. If I need help, I need to know that I can go to my supervisor, ask for help, and I\'ll get it in some way, shape, or form. I also like knowing that if I have any ideas on, you know, if a process isn\'t working for me or for someone else and I notice it, I think of something that might be a little bit easier. I like knowing that I\'m able to present those ideas and either help get those implemented or figure out why it may not work exactly. So I like being able to have that in the work environment and like just making sure that the avenues of where we need to go for information or for help or, you know, whatever it may be at the time. I like knowing that those are open communications and that we\'re not just constantly sending an email and hoping it gets answered within a week or so. So while I know time is money, I also like to know that help is going to be there and we\'re not just all there to get a paycheck. We\'re there to help each other and help the company grow. That\'s really, you know, a passion of mine is making sure that wherever I\'m at, I\'m adding value. So I like knowing that if I want to add value, that that\'ll be heard.', '2', 0, '0', '2', '2024-03-04 23:18:41', '2024-04-03 23:00:17', '2024-04-03 23:00:17'),
(28241, 10384, 541, 3617, 1, NULL, 78, '20243418223231610.mp4', 'So, when you get a new job, obviously you\'re nervous, you\'re going to be learning new stuff. I think in terms of like any type of fear that I may have is really just learning the people I\'m working with, learning how they send information, how they receive information, what their personalities are. I think that\'s honestly the hardest part of any job because you can learn any process, you can look at information and you can read it and understand it, but getting to know the people that are going to become your work people, your work bubble, I think that is usually the hardest part because you have to relearn those people that are now going to be a part of your support system and a part of your work system, your teams. You know, like I said, your work bubble, I think that would be, you know, the hardest part is if those people and I are not exactly meshing well, if we\'re not good fits because that can throw off a whole balance. So, I try to do my best and make sure that I get to know everybody and, you know, make sure that I\'m participating in inclusive things and making sure that, you know, the work culture and the work balance isn\'t thrown off if I join a new team.', '2', 0, '0', '2', '2024-03-04 23:22:39', '2024-04-03 23:00:17', '2024-04-03 23:00:17'),
(28242, 16687, 785, 4306, 1, NULL, 23, '20243418324155876.mp4', 'Hi, my name is Ashanti Bell, and I am originally from Georgia. I am a mother of three, a wife, an entrepreneur, an adventurer, and I love building by helping others. I\'m very passionate, very open, very fun-loving, and very unique, so I look forward to getting to know you through this interview process.', '2', 0, '0', '2', '2024-03-04 23:32:46', '2024-04-03 23:00:17', '2024-04-03 23:00:17'),
(28243, 16687, 785, 4307, 1, NULL, 14, '20243418342470572.mp4', 'So one thing that I liked about the last or previous company that I was with is their initiative to be able to automate. I think that it\'s awesome when you\'re being resourceful in the things that you\'re...', '2', 0, '0', '2', '2024-03-04 23:34:28', '2024-04-03 23:00:18', '2024-04-03 23:00:18'),
(28244, 16687, 785, 4308, 0, NULL, 31, '20243418475533934.mp4', 'So as an insurance underwriter, honestly the biggest goal that we had was our accuracy level. With being an underwriter, it\'s extremely important to be able to be accurate within the applications that we write and the policies that we actually approve. So our goal was to be able to have a 10% error rate or below and I consistently met that goal. In fact, I was one of the top 10 employees in our underwriting department to consistently hit that mark with an error rate of 10% below. So that was one of our goals.', '2', 0, '0', '2', '2024-03-04 23:46:31', '2024-04-03 23:00:18', '2024-04-03 23:00:18'),
(28245, 16687, 785, 4309, 1, NULL, 52, '20243418505978614.mp4', 'So, this is honestly a loaded question because every mistake that you make or every failure is actually a lesson. So, one of the things that my mistakes have taught me is how to slow down. Slowing down to be able to take your time, make sure that you check your I\'s or you check your T\'s, cross your T\'s and dot your I\'s, that\'s what it is. Make sure you cross your T\'s and dot your I\'s in regards to whatever it is that you\'re doing. Sometimes, even though you\'re trying to get things done quickly, being able to take a moment to just pause, slow down and look over everything before you actually complete the task can be the difference between your win or your failure. So, that\'s one of the things that my mistakes have taught me over the years.', '2', 0, '0', '2', '2024-03-04 23:51:11', '2024-04-03 23:00:18', '2024-04-03 23:00:18'),
(28246, 16691, 76, 4739, 1, NULL, 35, '20243417583634189.mp4', 'So I\'m interested in a new job. I\'ve been doing the same position for about 20 years now, and I just really feel like I need something new. I have been behind a desk and with all the hybrid work not been getting enough of what I\'d like to think of as people time, you know, getting to talk to people on a regular basis, meet with them face to face, or even over Zoom is good, but I just feel like I\'m sort of isolated and I don\'t like that. I would like to do something new. So I\'m ready for a new challenge.', '2', 0, '0', '2', '2024-03-04 23:58:40', '2024-04-03 23:00:18', '2024-04-03 23:00:18'),
(28247, 16691, 76, 4740, 1, NULL, 66, '2024341803211290.mp4', 'To be completely honest, when I first saw the position, I was not attracted to it, and I didn\'t pay, give it much heed, but it showed up again in my feed, and indeed, and I looked at it again, and I thought, there are a few things that really stuck out to me about it. The first thing was, I\'m not going to lie, the salary was kind of fun for me. I thought, oh, that looks interesting, and knowing that maybe the effort that I put in could help me to even get a better salary would be great, I would love that. And then I started looking at the company, I started looking at your insurance group, and I thought, I liked what you had to say about the supportive environment and how you guys work together, and I started looking more and thinking about insurance, and I know it\'s such a difficult thing for people to navigate, and I thought, you know, it\'s maybe an area where I could be some help and some good to some people, and that\'s really what made me change my mind.', '2', 0, '0', '2', '2024-03-05 00:00:40', '2024-04-04 23:00:02', '2024-04-04 23:00:02'),
(28248, 16691, 76, 4741, 0, NULL, 13, '2024341821253558.mp4', 'So, the goals question is a really good one, and you know, it\'s something that intrigued me about this position, because in my current role.', '2', 0, '0', '2', '2024-03-05 00:01:47', '2024-04-04 23:00:02', '2024-04-04 23:00:02'),
(28249, 16691, 76, 4742, 1, NULL, 39, '2024341833249687.mp4', 'So, what separates me from other candidates is my kindness, and I\'m a person who has a very kind heart and engages with people, and people just like me. I want to go back to the goal question because I think I got cut off, but basically what I wanted to say is that I set goals over the lifetime of my career at UI Hospitals and Clinics. I\'ve worked hard always to meet them. I think the current goals we have are a little fuzzy, and that\'s been a frustration for me, and so I never am sure if I\'m meeting the goal or not. And that\'s one reason that I was intrigued by this job as well.', '2', 0, '0', '2', '2024-03-05 00:03:37', '2024-04-04 23:00:02', '2024-04-04 23:00:02'),
(28250, 16687, 785, 4310, 1, NULL, 11, '2024341929984656.mp4', 'So, a couple of my defining factors of chemo...', '2', 0, '0', '2', '2024-03-05 00:29:11', '2024-04-04 23:00:02', '2024-04-04 23:00:02'),
(28251, 16789, 817, 4621, 1, NULL, 82, '20243419262839766.mp4', 'Hi, my name is Jacqueline Barnett. I would like to go ahead and explain a couple of experiences that I\'ve had at my current role in a urology clinic. We have patients come in and we take their insurances and they are required to pay a copay. We have had a couple of times where they are unable to pay their copay. So at that point, I have reached out to our billing department and have asked if there is any way that we could go ahead and excuse that at this time because of what the patient is coming in for, and billing has approved that. So at the end of the day, it is a company policy, but I felt that I needed to go that extra mile for the patient for especially what they were coming in for. Billing did go ahead and approve that, so I was able to waive the copay for the day just because I felt like the patient needed that extra support of being able to see the doctor instead of having to go elsewhere where they were able to be seen that day and they didn\'t have to pay that copay, which made me feel great.', '2', 0, '0', '2', '2024-03-05 01:26:28', '2024-04-04 23:00:02', '2024-04-04 23:00:02'),
(28252, 16789, 817, 4622, 1, NULL, 43, '20243419282665361.mp4', 'I would definitely say, as far as a goal, setting any type of a goal, such as being able to perform above a certain percentage by the end of the day, the end of the week, or the end of the month. As far as why I feel why that helped me was being able to look at something going forward. As far as a goal, working towards that goal, I felt like helped me feel like I had a purpose of what I was working towards.', '2', 0, '0', '2', '2024-03-05 01:28:24', '2024-04-04 23:00:06', '2024-04-04 23:00:06'),
(28253, 16789, 817, 4623, 1, NULL, 22, '20243419302323211.mp4', 'As far as an expected salary, I mean, I don\'t expect anything more than what I\'m currently making. I would like to at least start out there, if that is at all possible. I currently make a little bit over $18 an hour.', '2', 0, '0', '2', '2024-03-05 01:30:21', '2024-04-04 23:00:06', '2024-04-04 23:00:06'),
(28254, 16789, 817, 4624, 1, NULL, 46, '20243419322688347.mp4', 'As far as what I do right now in my current role, we are a very fast-paced urology clinic where we do see several patients a day. I do have several responsibilities that I do take on. However, I do feel as if it\'s kind of repetitive some days. I\'m more of a challenge person. I like to be able to do an array of things. So I would definitely say if there was some other different responsibilities that maybe came my way at that point, that would definitely be a plus.', '2', 0, '0', '2', '2024-03-05 01:32:26', '2024-04-04 23:00:06', '2024-04-04 23:00:06'),
(28255, 16789, 817, 4625, 1, NULL, 50, '2024341934642172.mp4', 'As far as the company, I really don\'t have questions there. I have did quite a bit of research, and I do love that American Family does obviously stand behind their customers, but also their employees. It does seem to be a very team-oriented place to work, which I absolutely love. As far as the position, I do have some questions there. I do see that it is a sales position, so just what type of metrics are expected. Is there certain quotas that you have to meet? At that point, that\'s really all that I can think of at the moment. Thank you for this opportunity.', '2', 0, '0', '2', '2024-03-05 01:34:05', '2024-04-04 23:00:06', '2024-04-04 23:00:06'),
(28256, 16790, 814, 4569, 1, NULL, 110, '2024341835206990.mp4', 'Hello. What attracted me to this position was the opportunity to get into an entry-level position in insurance that will have room to grow in the future. I\'m interested in insurance to provide a quality product and service to customers and make a transition in my life from what I\'m currently doing, which is teaching special education. Other things that attracted me about this position was the four-day work week and the assistance with licensing. I currently work for a school district that is on a four-day work week, so the ability to keep that, if possible, would be amazing. Four-tens type of schedule would be awesome, and if that is not guaranteed in any sort of way, I\'m not concerned with that. The assistance with licensing would be excellent. I\'m actually currently signed up for a class with Kaplan Financial to help get me my property and casualty insurance licenses, and I have my test scheduled for the beginning of April through Pearson View here in Boise to take my test for property and casualty licenses. Those were the main reasons. Being able to get into a new industry that I\'m excited to work in and learn about, maintain the current level of pay that I\'m making as a teacher, getting into an industry that provides opportunity for growth, and the benefits that you listed in the job description. Thank you.', '2', 0, '0', '2', '2024-03-05 01:35:36', '2024-04-04 23:00:06', '2024-04-04 23:00:06'),
(28257, 16808, 816, 4891, 2, NULL, 21, '2024341937547009.mp4', 'The experience that I have in sales is from 2019 to currently. I have experience working with affordable care plans and also with Medicare sales. Both experiences include inbound and outbound calling.', '2', 0, '0', '2', '2024-03-05 01:37:08', '2024-04-04 23:00:07', '2024-04-04 23:00:07'),
(28258, 16808, 816, 4892, 2, NULL, 22, '20243419374853099.mp4', 'What motivates me the most is being successful and also having a great track record with sales and another thing that motivates me is having commissions for my sales, which increases my paycheck each month or every two weeks or however the commission is paid out.', '2', 0, '0', '2', '2024-03-05 01:37:51', '2024-04-04 23:00:07', '2024-04-04 23:00:07'),
(28259, 16808, 816, 4893, 1, NULL, 30, '20243419391399388.mp4', 'One of the determining factors when selecting my next career, I\'m looking at the 401k plan. I\'m also looking at some of the other benefits, which would include health insurance, dental insurance, vision coverage, and if there\'s also any life and accidental coverage available as well. I\'m also looking at what the hourly rate of pay would be, along with what the commission on payout will be as well.', '2', 0, '0', '2', '2024-03-05 01:38:38', '2024-04-04 23:00:07', '2024-04-04 23:00:07'),
(28260, 16790, 814, 4570, 1, NULL, 150, '20243418392433433.mp4', NULL, '1', 0, '0', '2', '2024-03-05 01:39:41', '2024-04-04 23:00:07', '2024-04-04 23:00:07'),
(28261, 16808, 816, 4894, 2, NULL, 31, '20243419395740130.mp4', 'One of my strengths as a salesperson is I\'m not going to just automatically accept the first no. I am going to try to reach out to the customer at least seven to ten times before accepting the no and closing the client case file out. One of my weaknesses is I\'m always wanting to extend help to the customer and sometimes it doesn\'t work out if they can\'t afford the product that you\'re trying to sell to them.', '2', 0, '0', '2', '2024-03-05 01:40:01', '2024-04-04 23:00:07', '2024-04-04 23:00:07'),
(28262, 16808, 816, 4895, 0, NULL, 20, '20243419403359085.mp4', 'Some important qualities of a successful sales rep would include being able to listen to the customer. A lot of the times if you listen to what they\'re saying, you\'ll be able to know what they\'re looking for with the product and if you\'re able to assist them.', '2', 0, '0', '2', '2024-03-05 01:40:36', '2024-04-04 23:00:07', '2024-04-04 23:00:07'),
(28263, 16790, 814, 4571, 1, NULL, 140, '2024341843463003.mp4', NULL, '1', 0, '0', '2', '2024-03-05 01:43:20', '2024-04-04 23:00:07', '2024-04-04 23:00:07'),
(28264, 16790, 814, 4572, 1, NULL, 80, '20243418451623539.mp4', 'The best manager I ever had was at CarMax and his name is Mike Gregg and he\'s a fantastic guy. He always motivated us to do well by staying calm in stressful situations and always reminding us that our performance directly benefited us. At CarMax we worked on a system of hourly pay but then bonus based on the amount of cars that we sold, cars we bought in, and extended service plans that we sold. And we would all work together as a team to make that bonus number as high as possible and that directly affected our paychecks. And Mike was always focused on bonus. How do we get that bonus higher? What can he do to help us get that bonus higher? That was the main goal all the time and that directly benefited us the employee and that kept us motivated to work together to help each other and to not undercut each other because the bonus was for everybody. Yeah, thank you.', '2', 0, '0', '2', '2024-03-05 01:45:25', '2024-04-04 23:00:07', '2024-04-04 23:00:07'),
(28265, 16790, 814, 4573, 1, NULL, 104, '2024341850064752.mp4', 'Um, I waited a bit before recording this one because I was trying to think of some questions, but I, um, I was struggling to. Um, I was just wanting to take this time and reflect on some things that I thought were great. I think it\'s great that Tim Nelson, um, started as a claims adjuster and, um, has been with the company Pharma since 2014. I think that says a lot about the company and that makes it the kind of company that I would really like to work for, um, shows that it\'s a company where you can work your way up and, and make something of yourself, um, and it, it shows that it\'s, it\'s a good place to stay for a long period of time, which is what I\'m looking for. Um, I think I am curious about the position in, um, sort of, um, what the day to day looks like and, um, what, um, uh, compensation looks like in terms of sales. Is it just salary and then, you know, I make sales and that doesn\'t affect my salary at all or how does the amount of sales that I make affect the salary? I am not overly concerned about any of those answers. I just, I\'ve never worked in, um, uh, this type of position before other than my time at, at Carmex and I think this is going to be, um, very different than that. So I\'m, I\'m looking forward to the challenge and learning new things and, um, the new skills that I\'ll develop. Um, thank you for your time. I hope to make it to the next stage of the interview process and I am, I\'m looking forward to working for you and your company. Have a good day.', '2', 0, '0', '2', '2024-03-05 01:50:14', '2024-04-04 23:00:07', '2024-04-04 23:00:07'),
(28266, 16681, 431, 2481, 1, NULL, 36, '20243419563112946.mp4', 'So, with my car sales experience, I always wanted to learn what our finance manager was doing with the insurance background and teaching them what kind of insurance would be the best for them. So, I really want to learn how to do that and I think I\'d be a great position to do that just having the sales background and knowing what goes into that, this would be another step that I\'m extremely interested in.', '2', 0, '0', '2', '2024-03-05 01:57:02', '2024-04-04 23:00:07', '2024-04-04 23:00:07'),
(28267, 16681, 431, 2482, 1, NULL, 18, '202434195962267.mp4', 'I would let them know that I\'d have to look into that and I\'d be able to get back to them as soon as I could. I\'m not opposed to asking for help. If I don\'t know the answer to something, to get the correct answer because I don\'t want to tell them something wrong.', '2', 0, '0', '2', '2024-03-05 01:59:19', '2024-04-04 23:00:07', '2024-04-04 23:00:07'),
(28268, 16681, 431, 2483, 1, NULL, 23, '20243419595692165.mp4', 'How do I go about solving problems at work? I like to do my research and figure out the answers because I like to know the correct answers to problems or asking somebody that knows what the answer is and asking them for help.', '2', 0, '0', '2', '2024-03-05 02:00:14', '2024-04-04 23:00:07', '2024-04-04 23:00:07'),
(28269, 16750, 785, 4306, 0, NULL, 37, '2024342022250241.mp4', 'Sorry. Well, my name is Quartermark Williams, but I go by Mark. That\'s what everybody calls me. And I\'m an outgoing person. I love to help people doing my best to mitigate possible loss is what I like to do. So that\'s what I, that\'s what I\'m doing currently as a licensed insurance agent, but I was also a customer experience manager and I made that position in just a year of being employed with that company. And I excelled in it. I did everything I was supposed to. I overachieved in it and I just want to get back to it. I just love the customer service industry. I\'ve been in that industry for about 10 years and that\'s just what I do.', '2', 0, '0', '2', '2024-03-05 02:01:38', '2024-04-04 23:00:07', '2024-04-04 23:00:07'),
(28270, 16681, 431, 2484, 1, NULL, 41, '202434201112145.mp4', 'I really enjoyed my last job. I liked the employees that were there and I think everybody built a good teamwork, like we all worked well as a team together. Something that I didn\'t like is towards the end of my employment there, my direct supervisor, my direct boss, he was going through some stuff in his personal life and he took it out on all of us, which isn\'t right at all. I think if you have problems outside of work, they should be left at the door and you come in like it\'s something fresh.', '2', 0, '0', '2', '2024-03-05 02:01:41', '2024-04-04 23:00:08', '2024-04-04 23:00:08'),
(28271, 16681, 431, 2485, 1, NULL, 33, '2024342023275948.mp4', 'What type of work environment do I prefer? If it\'s a team environment, I\'m hoping everybody works together as a team. And I want a manager that\'s there to help me, but will also let me be able to figure it out on my own. Unless I ask questions and ask for help. I like to figure out what I can on my own unless I know I can\'t do it after trying. Then I\'ll go and ask.', '2', 0, '0', '2', '2024-03-05 02:02:54', '2024-04-04 23:00:08', '2024-04-04 23:00:08'),
(28272, 16750, 785, 4307, 1, NULL, 27, '2024342031017252.mp4', 'Well, I did like the benefits, like, uh, PTO and holidays off and certain, uh, other events that we would get off. But the issue with scheduling, I would get off, my entire day would be gone and I\'ll, there\'s, there\'ll be nothing left for me to do, but just go to sleep. And I\'d be in on my day and I\'d get up and go back to work the next day. And that\'d be it. I was very depressed and I had to get, I had to leave it.', '2', 0, '0', '2', '2024-03-05 02:03:14', '2024-04-04 23:00:08', '2024-04-04 23:00:08'),
(28273, 16750, 785, 4308, 1, NULL, 28, '202434204294089.mp4', 'Well, one of the goals that was stressed the most was customer satisfaction surveys and the goal was to get 100% with each customer that you had, well not had, but that did the survey was to get 100% to whoever did the survey, whatever customer did the survey, that was the goal. And I exceeded at that, actually I was one of the first ones out of my training class to get two back-to-back surveys with 100%. Oh, sorry. Excuse me.', '2', 0, '0', '2', '2024-03-05 02:04:07', '2024-04-04 23:00:08', '2024-04-04 23:00:08'),
(28274, 16750, 785, 4309, 1, NULL, 24, '2024342045077780.mp4', 'One thing that I\'ve learned from my mistakes is that it\'s best, even if you just want to help somebody and try to point them in the right direction, it\'s best to just let them figure it out on their own. Because when they figure it out on their own, they\'ll have the actual experience of being able to correct themselves and knowing exactly what they\'re doing wrong. And that\'ll help them more than you telling them. So that\'s what I\'ve learned.', '2', 0, '0', '2', '2024-03-05 02:04:54', '2024-04-04 23:00:08', '2024-04-04 23:00:08'),
(28275, 16750, 785, 4310, 1, NULL, 30, '2024342054335029.mp4', 'Well, I can provide a seamless and personable customer service experience that is exceptional and unique to each client and that still alone garnished me the position of customer experience manager where I was a customer experience manager for two years and one of the top CEMs in the region with fundraisers and customer satisfaction from our surveys and we had the least complaints. I handled that very well and I believe I can bring that to your company and make it better.', '2', 0, '0', '2', '2024-03-05 02:05:48', '2024-04-04 23:00:08', '2024-04-04 23:00:08'),
(28276, 16741, 824, 4690, 1, NULL, 21, '202435327216717.mp4', 'The main reason right now that I\'m looking for employment is my time has come to an end with EasyCoinCo. They are actually selling the business and I find myself in the need to move on. And I think that I have a lot of customer service experience that can be used in a position like this.', '2', 0, '0', '2', '2024-03-05 09:27:24', '2024-04-04 23:00:08', '2024-04-04 23:00:08'),
(28277, 16741, 824, 4691, 1, NULL, 35, '2024353281223205.mp4', 'I prioritize tasks in order of importance, you know, usually ask my boss, my superior, whoever, what I need done first and go from there, usually starting with the more difficult tasks to complete. If that\'s what needs to be done, or if I need to get the small task out of the way, whatever needs to be done in order of importance, and as long as I have time to do it, or make time to do the tasks that I\'m assigned.', '2', 0, '0', '2', '2024-03-05 09:28:15', '2024-04-04 23:00:08', '2024-04-04 23:00:08'),
(28278, 16741, 824, 4692, 1, NULL, 63, '202435330694627.mp4', 'One particular situation that happened to me a few times was as my time as a pawnbroker, as the manager. Typically, whenever people come in to pick up or redeem loans, they\'ll need to present their ID. And there was a few times where we would have customers that we would know from their frequency that they were regular customers, where they either misplaced it, they forgot their wallet, whatever the case might have been. And I allowed them to redeem their pawn slips on one or two occasions without them presenting their identification. I was the determining factor since I was the manager. As a pawnbroker, I would have 100% asked my superior if that was okay or not to do. But given the position that I was in, I was able to do that by myself, knowing that I was breaking protocol, but knowing that also it was a known customer and there was no confusion to be had.', '2', 0, '0', '2', '2024-03-05 09:30:11', '2024-04-04 23:00:08', '2024-04-04 23:00:08'),
(28279, 16741, 824, 4693, 0, NULL, 62, '2024353314044074.mp4', 'My usual response when I don\'t know the answer to something is to let the person know, hey, I don\'t know, but I will find out and I\'ll find out as quickly as I can the correct answer or the correct response to a situation, whatever that may be. There were several times on occasion when I was first beginning to be in my manager position at the pawn store where I didn\'t know the necessary procedure for certain paperwork, but I would let the customer know that was in front of me, hey, I\'m going to ask my manager, I will get this figured out, I\'ll get the situation squared away for you as quickly as possible. Also as well, whenever I led sales as an amethyst, selling coinage at coin expos, there was times where I didn\'t know the particular history of a coin, but I let the person know, the client know, hey, give me just a sec, I\'ll get this sorted out, I\'ll get it figured out and get you some more information on this particular item or that particular item.', '2', 0, '0', '2', '2024-03-05 09:30:33', '2024-04-04 23:00:08', '2024-04-04 23:00:08'),
(28280, 16741, 824, 4694, 0, NULL, 51, '202435334283691.mp4', 'What I liked the most about working at AZCoinCo was that I got to meet a lot of really cool people. I got to make a lot of really cool clients, a few friendships stemmed from that sales team in particular because the culture was just so great. It was definitely a teamwork environment, something not individualistic. If there was something that I didn\'t know, I could always depend on somebody else to ask or to lead me in the right direction of what I needed. What I disliked the most was probably just the amount of research that I had to do for a history of CoinAge and sales descriptions for certain items. It could get a little tedious, but I still enjoyed it. I enjoyed everything about the tedious part.', '2', 0, '0', '2', '2024-03-05 09:33:06', '2024-04-04 23:00:08', '2024-04-04 23:00:08'),
(28281, 16752, 785, 4306, 0, NULL, 12, '2024358275139127.mp4', '. . .', '2', 0, '0', '2', '2024-03-05 13:26:48', '2024-04-04 23:00:08', '2024-04-04 23:00:08'),
(28282, 16400, 815, 4574, 1, NULL, 47, '2024358341121274.mp4', 'Well, about me, I am a licensed insurance producer. I have a long history of being in sales, being in customer service. I have a lot of, just recently, a lot of insurance experience. I started out as an adjuster, and then I moved over to jewelry insurance at the moment. That\'s where I am currently a producer at, but I am a licensed property and casualty producer. The reason why I am looking for a new job is just because I want to, you know, keep extending my insurance experience. I want to break more into the property, more into the auto, so that\'s why I\'m really looking for the job now.', '2', 0, '0', '2', '2024-03-05 14:34:15', '2024-04-04 23:00:08', '2024-04-04 23:00:08'),
(28283, 16400, 815, 4575, 1, NULL, 95, '2024358365248453.mp4', 'So some of the goals that I am currently getting at my current position is really just hitting daily like policies written and premium sold as well. So that\'s why right now I do meet most of the time or exceed if I am not just meeting it. But it\'s a fairly simple job when it comes to selling. A lot of people call you, they are going to be celebrating a good experience. So it\'s pretty easy, especially when it comes to something of a really expensive or really a meaningful piece for that particular person, whether that\'s the ring that was just purchased for an engagement or maybe a retirement gift such as a Rolex watch. So it\'s pretty simple to get the jewelry insurance sold. Even with that being said, a lot of my positions, like I said previously, are sales oriented. So in particular, I used to work for this company called Clear. Essentially there are a line skipping service for all security lines and most airports. Essentially with that, we are always looking to hit our enrollments. I was wanting to at least strive for 25 enrollments a day. But if anything, we wanted the goal was to get 15. I usually was somewhere right in the middle, getting around roughly, I would say 16 to 20 per day.', '2', 0, '0', '2', '2024-03-05 14:37:00', '2024-04-04 23:00:08', '2024-04-04 23:00:08'),
(28284, 16400, 815, 4576, 1, NULL, 49, '202435838276608.mp4', 'I would say working in sales, you come across a lot of different people with a lot of different personalities, a lot of different ways that people get the job done, either they\'re closing a sale or even just engaging with potential clients and customers and whatnot. When it comes to me, I try not to, you know, mostly get in anybody\'s way. I try to mesh fairly well with most people that I have to work with. I don\'t try to, you know, exert my influence. If you do a certain thing in that particular job, as long as it\'s right and you\'re doing the right thing, you\'re not doing anything that you\'re not supposed to be doing, yeah, then for the most part, I completely will be with you. I will support you if you need help or assistance in any other regards in that realm.', '2', 0, '0', '2', '2024-03-05 14:38:07', '2024-04-04 23:00:08', '2024-04-04 23:00:08'),
(28285, 16400, 815, 4577, 1, NULL, 76, '2024358393367526.mp4', 'So, fairly recently, especially with my current position, I am a producer with jewelry insurance, but I also do a lot of the customer service side as well. So whenever a call comes in, the last time in particular, I remember a lady was pretty upset about a bill not being sent to her. But essentially, I just had to, you know, first show a lot of empathy, calm the customer down. I just really explained the situation. Essentially, we do a lot of partnerships with a lot of different homeowners insurance, such as GEICO, even Farmers and Travelers Insurance, things like that. So when they get the Jewelers Mutual Policies, they\'re not normally given those finer details and saying, you know, this is your homeowners insurance bill or auto insurance or your renter\'s insurance bill. And this is also going to be your jewelry insurance bill. So once I was able to, you know, kind of clear the situation, clear that up, the customer was fairly pleased. Essentially, she didn\'t leave a sparkling review as well at the end of the day. So I think in that situation, the customer and her needs were fairly met and exceeded.', '2', 0, '0', '2', '2024-03-05 14:39:40', '2024-04-04 23:00:08', '2024-04-04 23:00:08'),
(28286, 16400, 815, 4578, 1, NULL, 73, '202435841515865.mp4', 'So, a lot of times, I\'m not really in a situation where a mistake would cost the company money, but I do remember when I was a phone repair technician, when I was doing that role, there was times where you have to make sure that what you\'re doing is you\'re careful, you\'re not breaking anything, not tearing any of the wires that are inside of the phone and the device that you\'re working on. So there was times where, you know, I did end up not being careful, not being diligent with my work. You know, I ended up either tearing a wire, which now that a particular phone screen is not usable, so now that\'s costing the company money. I just got to make sure, essentially, in those regards, just, you know, slow down, make sure I\'m doing my due diligence. I can tell you one thing, I was one of the highest when it comes to our repairs and not needing any other sort of parts and pieces due to, like, technician errors. So even though I did mess up, I try to learn from that, I try to make sure that it doesn\'t happen again.', '2', 0, '0', '2', '2024-03-05 14:41:12', '2024-04-04 23:00:08', '2024-04-04 23:00:08'),
(28287, 16735, 775, 4155, 1, NULL, 11, '2024359513383542.mp4', 'I am looking for a new job so I can get back in the insurance business and be able to advance my career.', '2', 0, '0', '2', '2024-03-05 15:51:36', '2024-04-04 23:00:08', '2024-04-04 23:00:08'),
(28288, 16735, 775, 4156, 1, NULL, 12, '202435952823816.mp4', 'The skills I bring to the job is I\'m a fast learner. I have amazing customer service, and I love to help. I wouldn\'t go above and beyond my job.', '2', 0, '0', '2', '2024-03-05 15:52:10', '2024-04-04 23:00:08', '2024-04-04 23:00:08'),
(28289, 16735, 775, 4157, 1, NULL, 14, '2024359523889678.mp4', 'What separates me from other candidates is my drive. I am the type of person that I put myself out there. I want to be able to succeed and be able to accomplish any of my goals.', '2', 0, '0', '2', '2024-03-05 15:52:41', '2024-04-04 23:00:08', '2024-04-04 23:00:08'),
(28290, 16740, 824, 4690, 1, NULL, 69, '20243510182693879.mp4', 'Hello. My name is Jeffrey Smith. Go by Jeff or Jeffrey if you\'d rather. What I\'m looking for in a new job, I am trying to find a job with stability for lifelong career, a job that provides financially, not looking to be the wealthiest man on earth, but looking to provide comfortably for my family, looking for good leadership, a mentor that can take me under his or her wing and really groom me and mold me into a very successful employee. I depend a lot on leadership and a backbone of a company to ensure the longevity of my employment, the longevity of the health of the company, and I think by having all of those combined is really what I\'m looking for in a job.', '2', 0, '0', '2', '2024-03-05 16:18:30', '2024-04-04 23:00:08', '2024-04-04 23:00:08'),
(28291, 16740, 824, 4691, 1, NULL, 76, '2024351019592032.mp4', 'The way I prioritize my tasks, ultimately, is I need to have my list on Excel or by hand. I write out my day-to-day. I prioritize them based off of urgency, whether it\'s time-sensitive, who it\'s for, you know, just really trying to make sure I\'m getting the oldest stuff completed, so the, you know, first in, first out, prioritizing on tasks. But ultimately, my brain cannot remember everything, so I really rely on a task list day-to-day. I do that at work. I do that here at home. My honey-do list is the exact same way. So having it really broken down so I can visually see it, as well as having reminders set on my phone when meetings are about to take place, just any tool that\'s available to really help me keep my tasks organized so I can accomplish them, complete them in a timely manner.', '2', 0, '0', '2', '2024-03-05 16:20:05', '2024-04-04 23:00:09', '2024-04-04 23:00:09'),
(28292, 16740, 824, 4692, 1, NULL, 136, '20243510225379567.mp4', 'So, in one of my recent jobs, I was for a window and door company. At the time, I was the owner\'s assistant doing quoting, taking home plans, doing window and door takeoffs on them, meeting with homeowners and or builders to go over pricing, product, so on and so forth. I always knew my margins to play with. However, there was a situation with a new potential account. Builder came in unexpectedly. I was not a sales rep. I was the owner who was also a sales rep\'s assistant. So I met with this potential customer, sat down, went over a set of plans. He wanted some pricing right then and there. It was kind of a rock and a hard place to either land an account right then and there. This customer was very adamant needing windows ordered right away. He fell behind on his schedule, so needed a company that was going to be there for him that could help him right now. Long story short, I quoted out this project for him. I put what I felt was a very competitive price. It was a lower margin than what we would normally do. However, I knew that this builder had other potential business, so I wanted to wow him. I gave him a heck of a deal, got the order placed for him. He remained a customer for us for the next several years. I would imagine he\'s probably still a customer with that company to this day. I did overstep my boundaries. However, it did work out in the company\'s favor, which I\'m very pleased about. And yes, that\'s it.', '2', 0, '0', '2', '2024-03-05 16:23:01', '2024-04-04 23:00:09', '2024-04-04 23:00:09'),
(28293, 16740, 824, 4693, 1, NULL, 92, '20243510244618274.mp4', 'Typically, my response to a question that I do not know the answer to is flat out saying I do not know the answer to this. However, I am adamant about doing my due diligence to research and find the correct answer. I will let whoever is inquiring that question know to please give me a little bit of time so I can come up with that answer and I will be back in contact with them with the correct answer. I have learned that making something up, talking out of the side of my neck, does not get me anywhere but into a deep hole. It may buy me some time right in that moment but it never ends well so the open communication and honesty of I do not know but I am going to find out and I am going to get you an answer with all the information that you need, I feel opens up a sense of honesty between the customer and myself as well as that I am willing to do my due diligence and then following it up with that return phone call or in person with that answer shows that I hold my end of the deal and follow through with what I say I am going to do.', '2', 0, '0', '2', '2024-03-05 16:24:51', '2024-04-04 23:00:09', '2024-04-04 23:00:09'),
(28294, 16740, 824, 4694, 1, NULL, 128, '20243510271196378.mp4', 'So with my last company I worked at, it was an HVAC company. I was the warehouse coordinator, inventory specialist. The culture there had pros and cons. The pros of the culture for that company, the leadership was phenomenal. They truly cared about each individual employee multiple times throughout the week, doing status checkups on everybody, how you\'re doing, anything that I can help with. Really didn\'t have any issues with feeling appreciated, which is always helpful with culture. The negative side of it was that as much as the leadership would check on me, I felt that I was still left in the dark with the company as a whole. I did my day-to-day, my job, did it very well, going above and beyond. However, I never truly knew how the company as a whole was doing. So I felt like I was not really part of the company. I felt like I was an employee that was seen every day with the leadership checking on me and willing to help in any way that they can. However, not knowing really how the company as a whole is doing made me feel a little bit disconnected. So there were some good and bad both, but overall, the leadership showing positive, willing to dive, get into the trenches with the employees is amazing culture and also reinforces good backbone with leadership.', '2', 0, '0', '2', '2024-03-05 16:27:19', '2024-04-04 23:00:09', '2024-04-04 23:00:09'),
(28295, 16755, 837, 4720, 1, NULL, 26, '20243511382581429.mp4', 'Hello, my name is Talia Miller, and what attracted me to apply for this position is that I wanted to do something that was out of my comfort zone, meaning something that\'s not in retail or restaurant. I wanted to do something that was different, but still included ensuring that customers had a good experience. So, yeah.', '2', 0, '0', '2', '2024-03-05 16:38:51', '2024-04-04 23:00:09', '2024-04-04 23:00:09'),
(28296, 16755, 837, 4721, 0, NULL, 61, '20243511425891075.mp4', 'A typical day at work for me is, it\'s quite easy, however, you never know when it\'s going to be busy, but my position is sales support, meaning my job is to deliver whatever the international persons purchase from the Duty Free store to their boarding gate. So I have to be at the boarding gate an hour before they board, and as they\'re boarding they\'re able to retrieve whatever they bought, or if it\'s not as busy I\'ll be on the sales floor zoning, helping customers, or being on the register ringing, and I\'m looking for a new job because, like I said, I wanted to do something different, different environment, I want to be open to trying different things, and building and growing, so yeah.', '2', 0, '0', '2', '2024-03-05 16:41:49', '2024-04-04 23:00:09', '2024-04-04 23:00:09'),
(28297, 16755, 837, 4722, 1, NULL, 22, '20243511454478996.mp4', 'So, I think my resume was very spot on, but I can say that I do have great typing skills and I\'m very organized, patient, understanding, so that\'s about it.', '2', 0, '0', '2', '2024-03-05 16:46:06', '2024-04-04 23:00:09', '2024-04-04 23:00:09');
INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(28298, 16755, 837, 4723, 1, NULL, 48, '20243511472613282.mp4', 'Um, I don\'t think there should ever be a situation where you have to break company policy. However, if you are put in that situation, you should speak to your boss and try to figure out a different solution to the problem than breaking the policy or alter a standard procedure. Yeah, because you most likely end up losing your job and why would you want to lose your job? So yeah, I think you should just try to find a different solution to the problem. So no one gets a write-up or fired or in trouble. So yeah.', '2', 0, '0', '2', '2024-03-05 16:48:13', '2024-04-04 23:00:09', '2024-04-04 23:00:09'),
(28299, 16755, 837, 4724, 1, NULL, 36, '20243511494062444.mp4', 'What I disliked about the culture of my last company is that it wasn\'t as family-oriented and it didn\'t seem as if everyone worked together, but what I did like about it is how independent it was. But I would have appreciated it if it felt more like a family and not segregated.', '2', 0, '0', '2', '2024-03-05 16:50:18', '2024-04-04 23:00:09', '2024-04-04 23:00:09'),
(28300, 16678, 785, 4306, 1, NULL, 149, '20243511525532711.mp4', 'Hi, my name is Sean Riley, and I spent the predominant amount of my career in the fine wine industry, and also a little bit of insurance, a lot of insurance as well. I spent from 2002 to 2016 running my family\'s insurance brokerage in Oakland, California. So we carried at least over 30 different providers from Progressive, Hartford, all the way to Bristol West. I recruited agents at that agency. If I had a great waiter or bartender, I would tell them to come work for us, help them get their license, teach them how to pass the test, because I have been licensed in four states, so I know that PNC test pretty well. But I managed over 30 agents at any given time. We wrote about $250,000 in premium and broker fees every month, and eventually my brother sold the business for $2.5 million. So I moved on from there in 2016 to 2019 to be a real estate broker in the city of Chicago. I leased real high-end apartments, $10,000 a month, generated sales of $5 million a year at that position. Real estate brokerage closed, and I went to work for K&L Wine Merchants in San Francisco. They were voted the number one independent wine store in the country by the Wine Spectator, which is the top of the food chain in wine magazines. I ran the California Cabernet section, the Zins, Washington State Reds, and I was the number one salesperson there. We did have a commission structure as well. And once the bug hit, operations ceased, and from there, and since 2012, I\'ve been running my own record label and music publishing business. So I compose music, and I\'ve been streamed over 500,000 times, which by Taylor Swift, not a huge, huge number, but I\'ve been played in over 50 countries in the world and on six or seven continents. And so, help me goodness, I feel like this is the year I\'m going to crack Antarctica.', '2', 0, '0', '2', '2024-03-05 16:53:29', '2024-04-04 23:00:09', '2024-04-04 23:00:09'),
(28301, 16678, 785, 4307, 1, NULL, 93, '2024351155521585.mp4', 'I didn\'t dislike a tremendous amount of things at my last job at K&L but, you know, if I were to be able to point to a few, I would say that two hours out of an eight-hour shift, the wine salesman would have to cashier and I never figured out why. I mean, you could have paid someone 15 bucks an hour to do it and a lot of the veterans didn\'t like doing it so they kind of hid off in a corner or would back away when they\'d see someone coming up and, you know, I took it seriously so, you know, when I was up there I did my job but it didn\'t seem to make sense for a guy that was making like 65 bucks an hour when he was out on the sales floor to put him up there for two hours a day to cashier. That seemed odd and I must confess too I loathed doing inventory there because at the end of the night we\'d always have, you know, something that was off and so you\'d, you know, spend the rest of the night recounting the areas where you thought something was off. If we were supposed to have three of a certain bottle and we only had two, you\'d, you know, go back there and it was just the person who counted it made a mistake but it felt like we spent as much time correcting mistakes as we did counting the inventory in the first place. So I thought for a company that made the kind of money that they did they could have implemented a much better, much more efficient system.', '2', 0, '0', '2', '2024-03-05 16:56:10', '2024-04-04 23:00:09', '2024-04-04 23:00:09'),
(28302, 16678, 785, 4308, 1, NULL, 150, '2024351158544993.mp4', 'So, here\'s an interesting fact about me. I haven\'t missed a sales quota since 2002. No lie. That\'s when I worked for a distributor in Boston and I only called on fine wine accounts. I don\'t know if you remember this product called Arbor Mist. I hope you don\'t. But it came in a 1.5 liter and it had such wonderful flavors as Blackberry Merlot and Strawberry White Zinfandel, you know, real top of the notch stuff. So, I was given a quota of 100 cases a month and all I called on were fine wine accounts. So, I\'m like, how am I supposed to go into Capitol Grill and pitch them on this plunk? And I sold five cases in one month. That\'s only because a 7-Eleven that had been assigned to me and I\'d never gone into ordered five cases. I mean, I really honestly wanted to pull a zero. And I went to my sales manager and I said, this is asinine and this doesn\'t make sense. I shouldn\'t have a quota on this product. So, he amended it. He saw the light of day, so to speak. But my last job at K&L, I came in the middle of May. They said, you know, don\'t worry about making your sales quota. You know, it\'s just a half month. You\'re never going to do it. I did it. And I did it every month after that. And I did it to the point that I was the number one salesperson there. Because I figured out how to work the commission system. And we had a draft every quarter where we\'d pick six wines that we got paid on. And I picked two $50 Cabernets that paid me $5 a bottle. And one of the other salespeople said, you\'re an idiot, Sean. Why would you do that? It\'s the same product. And I said, watch this. You\'ve got to bear in mind $50 a bottle is pizza pasta wine, as I call it here. You know, that\'s something you just have with dinner, right? But, you know, maybe here it\'s $20 a bottle. Out there, $50 is like the starting point. So, I\'d say to people, I\'ve got this bottle of Turnbull here. Quintessential Napa Cabernet, real fruit forward, unctuous. And then I\'ve got this $50 bottle here that\'s more of a Bordeaux style. A little earthier, a little bit more old world. Which one do you think fits your style? So they\'d always take one. And believe it or not, more often they\'d take two. But they were always going to take one. And you never want to give someone more than two options because you boggle their brain.', '2', 0, '0', '2', '2024-03-05 16:59:28', '2024-04-04 23:00:09', '2024-04-04 23:00:09'),
(28303, 16678, 785, 4309, 1, NULL, 46, '2024351203491550.mp4', 'I got some feedback from my sales manager when I worked out in that Boston market that some of my accounts found me, for lack of a better word, to be snooty. And what I did is I realized that, hey, not everyone knows what a Chateauneuf-du-Pop is, right? Not everyone knows what a great vintage is. So instead of making assumptions that some of the wine buyers knew this stuff, I went in there and I educated them. And they might not have bought the Chateauneuf-du-Pop that I tasted them on, but when I left, I knew that they knew what a Chateauneuf-du-Pop was. So I went in there with the goal of teaching them rather than preaching to them.', '2', 0, '0', '2', '2024-03-05 17:00:43', '2024-04-04 23:00:09', '2024-04-04 23:00:09'),
(28304, 16839, 554, 4253, 0, NULL, 18, '20243512154862.mp4', 'Hello, I\'m basically looking for a job that allows me to grow myself as an employee. We just bought a home, so I am looking for something that allows me to do that. And I am looking forward for a job for the next 15 years.', '2', 0, '0', '2', '2024-03-05 17:01:31', '2024-04-04 23:00:09', '2024-04-04 23:00:09'),
(28305, 16839, 554, 4254, 0, NULL, 11, '202435123322599.mp4', 'I would say around a 7. I worked in a lot of marketing jobs and also doing hotel work. We had to sell a lot of our services and stuff like that.', '2', 0, '0', '2', '2024-03-05 17:02:47', '2024-04-04 23:00:09', '2024-04-04 23:00:09'),
(28306, 16678, 785, 4310, 1, NULL, 90, '2024351223148375.mp4', 'Sales is in my DNA. My father was, you know, call it, you know, what they call from that show, a madman, an advertising executive in the glory days of advertising. And I just saw, you know, how successful he was, and how charismatic he was, and I thought, I can do that, and I want to do that. I have an insatiable competitive aspect to my personality, where I always want to be number one on the team, but I\'m definitely in favor of fostering and creating a great team. I\'m not the type of number one that rubs it in other people\'s faces. I\'m the type of guy that says, hey, I can see when someone\'s down, why don\'t I talk to them and pick them up, or, you know, teach them something. You know, like I was saying earlier, two choices with wine is great, three boggles people\'s minds. My friend Ari would offer people seven different things, and they\'d just walk away, and I told them, Ari, you\'re boggling their brain, it\'s too much. So, you know, like I said, I\'m competitive, I want to be number one, but I also want to do what\'s best for the client, because if you wrong a client and they figure it out, it\'ll do more damage than you can believe. We live in the age of Google reviews and Yelp, and that will come back to haunt you. So I\'m very cognizant of that, and I always do what\'s best for the client.', '2', 0, '0', '2', '2024-03-05 17:02:49', '2024-04-04 23:00:09', '2024-04-04 23:00:09'),
(28307, 16839, 554, 4255, 0, NULL, 19, '2024351265110998.mp4', 'I am a very work-driven person. I have loved every task that I\'ve done at every job. There\'s not a lot that I dislike doing. I\'m just not a very good leader, I would say. I am better at following, and I love pretty much everything I do.', '2', 0, '0', '2', '2024-03-05 17:05:29', '2024-04-04 23:00:09', '2024-04-04 23:00:09'),
(28308, 16839, 554, 4256, 1, NULL, 15, '2024351272539372.mp4', 'It would allow me to grow myself as an employee. I\'ve never worked in insurance and I think it would be a really good add-on for me. I am planning on staying for a very long time. I\'m hoping this is my future career.', '2', 0, '0', '2', '2024-03-05 17:07:27', '2024-04-04 23:00:09', '2024-04-04 23:00:09'),
(28309, 16839, 554, 4257, 0, NULL, 18, '20243512105284672.mp4', 'Well, very competitive managing Duncan in my time there. We managed to have the lowest drive-thru time in the state being at 72 seconds. Also, in my current job, we have VIP accounts, and I am one of the highest on signups.', '2', 0, '0', '2', '2024-03-05 17:10:03', '2024-04-04 23:00:10', '2024-04-04 23:00:10'),
(28310, 16667, 575, 4363, 2, NULL, 27, '20243512142653306.mp4', 'Good afternoon, well I\'d like to start off with just saying that you guys offer stability and that\'s very attractive in this economy so I\'m a working active musician I book and market my band all myself so I know how to sell and if selling is what you guys are in the business of I can help you excel that business for sure', '2', 0, '0', '2', '2024-03-05 17:15:26', '2024-04-04 23:00:10', '2024-04-04 23:00:10'),
(28311, 16667, 575, 4364, 1, NULL, 34, '20243512165913634.mp4', 'Well, it\'s very fun. Sales are very fun. It\'s easy to sell people on things they may think they need. It\'s fun. It\'s very fun. As a musician, you have to sell yourself. I want to put this in your head, bottom line, if you don\'t market yourself correctly, you don\'t make money and eat. I have a kid at home. I need to support him. You have to learn how to sell. That\'s just number one.', '2', 0, '0', '2', '2024-03-05 17:16:17', '2024-04-04 23:00:10', '2024-04-04 23:00:10'),
(28312, 16667, 575, 4365, 2, NULL, 24, '20243512175689105.mp4', 'Well, I\'ll just start off with respect. You will not sell to anybody that doesn\'t respect you or like you, so you have to come off as likable. You have to be charming. It helps if you are a little more on the attractive side, but that\'s just a plus. If you have a product that people need and you have it, you know, common sense, that\'s a big one.', '2', 0, '0', '2', '2024-03-05 17:18:03', '2024-04-04 23:00:10', '2024-04-04 23:00:10'),
(28313, 16841, 554, 4253, 0, NULL, 40, '20243510362676117.mp4', 'The intentions and goals that I wish to accomplish by acquiring this job is to create a connection with people to establish like a relationship where they\'re not afraid to give us a call and ask us any questions because I know from personal experience when I call my insurance company, I would like somebody to be on a one-to-one level with me and explain things in detail. So that is my goal with this job is to establish connections with individuals and to make them feel comfortable in any of their insurance questions.', '2', 0, '0', '2', '2024-03-05 17:35:40', '2024-04-04 23:00:10', '2024-04-04 23:00:10'),
(28314, 16841, 554, 4254, 1, NULL, 28, '20243510374583215.mp4', 'If I were to scale myself, my sales aptitude on a scale of 1 to 10, I think I\'d rate myself right at 8. I feel like my experience with Reese Foods and the City of Tulare has really honed in my skills on how to appropriate sales transactions, how to effectively communicate with individuals or with companies. So I feel like I\'m very comfortable when it comes to sales. I feel like at first I might be a little bit timid, but once I get the rhythm of the flow, I\'m good to go.', '2', 0, '0', '2', '2024-03-05 17:38:08', '2024-04-04 23:00:10', '2024-04-04 23:00:10'),
(28315, 16841, 554, 4255, 1, NULL, 65, '20243510393165325.mp4', 'Two examples of work tasks that I like to do or I enjoy to do is actually connecting with the people. When I worked with the City of Tulare, it was a face-to-face contact and I enjoyed being able to explain to people their utility bills, our process, how our utilities worked, how our shutoffs worked. Another example was getting down to the nitty-gritty, investigating accounts, investigating their contracts to see what they qualified credit-wise and what they didn\'t qualify. Two tasks that I didn\'t like doing was shutting people off, obviously, I feel like that nobody wants us to shut their water off and I don\'t want to be responsible for that. But I know that it\'s part of the process when you have utility bills. Another task that I did not, maybe not enjoy as much as my other tasks would be maybe working with the water department to figure out what schedules work best with finance in their department for utility starts, utility stops, water shutoffs.', '2', 0, '0', '2', '2024-03-05 17:40:24', '2024-04-04 23:00:10', '2024-04-04 23:00:10'),
(28316, 16841, 554, 4256, 1, NULL, 35, '20243510412975130.mp4', 'I feel like I can answer both of these questions in one. Why I feel insurance would be a good fit for me and what interests me about this position is that it allows me to have a relationship with the community. It allows me to establish connections with their customers to help them feel more safe and secure in what they\'re purchasing. Or if they have any doubts, I can be that person that they can contact to find answers. So I feel like that\'s why I would, this job would be a good fit for me because it helps me establish relationships. And I feel like relationships is what makes this world go round.', '2', 0, '0', '2', '2024-03-05 17:41:58', '2024-04-04 23:00:10', '2024-04-04 23:00:10'),
(28317, 16841, 554, 4257, 1, NULL, 37, '20243510425910058.mp4', 'If I were to rate myself on how competitive I was on a scale of 1 to 10, I think I\'d be about an 8. At first, I might be a little timid, but once I get to know the system and how everything works, I feel like my competitive does come out. I feel an 8 is a good ballpark for me. For example, when I worked for the city of Tulare, I started off as a cashier, and I feel like that competitive edge inside of me just pushed me to grow further in with them, learn a bit about each department, so I could be an asset to any department that needed help.', '2', 0, '0', '2', '2024-03-05 17:43:30', '2024-04-04 23:00:10', '2024-04-04 23:00:10'),
(28318, 16640, 141, 3663, 1, NULL, 33, '20243512454338565.mp4', 'I\'m looking for a new position because I just wanted to expand my horizons and broaden my skills and just try something new. I\'m entering 25, entering full grown adulthood, so I just wanted to take something more serious and really try to see if I can do it. Because I feel like I can and that it\'s easy, but I just want to add some new skills to my resume.', '2', 0, '0', '2', '2024-03-05 17:46:14', '2024-04-04 23:00:10', '2024-04-04 23:00:10'),
(28319, 16640, 141, 3664, 1, NULL, 34, '20243512471411313.mp4', 'The reason why I picked insurance sales is because like I just got my insurance when I bought my car and I just like the process of it and it\'s like you know more people need to be aware of having insurance because you never know what could happen you always want to be prepared and if you\'re not prepared at least you want to be covered so that\'s why I felt like insurance was like you know just to really broaden people\'s perspectives on that perspective on insurance because a lot of people that come from where I come from you don\'t really know too much about it', '2', 0, '0', '2', '2024-03-05 17:47:58', '2024-04-04 23:00:10', '2024-04-04 23:00:10'),
(28320, 16640, 141, 3665, 1, NULL, 37, '2024351249738950.mp4', 'What separates me from other candidates is like I say my attitude my hard work attitude and the fact that like I\'m willing to try anything I\'m willing to take no\'s I\'m willing to get the yeses and I\'m just more serious all around and taking it serious and trying to like really you know figure this out so what separates me is like I\'m a hard worker I understand what I\'m doing I understand the objective and I\'m gonna do everything I can to reach that objective and you know just really try to do my best and work the hardest', '2', 0, '0', '2', '2024-03-05 17:49:37', '2024-04-04 23:00:10', '2024-04-04 23:00:10'),
(28321, 16825, 824, 4690, 1, NULL, 38, '20243511525021700.mp4', 'I\'m currently looking for a new job because I\'m looking for a new career, basically. I really enjoyed my last office job, I just did not have the opportunity to grow in that field or to better my education with the type of work I was doing. And I\'m really liking the benefits that I see for this job posting, mentorship, and then continued education. It\'s something I\'ve been looking for in a job so that I can actually say that I have a career. And it\'s something I want, I need to find a job where I can stay in for a very long time and grow with the company. And, you know, go on to do something more important than the position that I\'m looking for right now.', '2', 0, '0', '2', '2024-03-05 17:55:20', '2024-04-04 23:00:10', '2024-04-04 23:00:10'),
(28322, 16825, 824, 4691, 1, NULL, 102, '20243511584155742.mp4', 'I prioritize my tasks by knowing what my daily schedule is. The daily schedule is just like everything that happens throughout the day, every day, and that\'s usually the same, but I do understand that things happen throughout the day and so you have to put things into that schedule. So the first thing that I do when I do get to work is I like to look at my schedule, know every task I\'m going to do and put them down on like a sticky note or a note inside my computer and check them off as I go throughout the day. Any tasks that I\'m given from a manager, supervisor, or another employee, I make sure to add it to the list like right under it in the middle of it so that I know that I have other tasks to do alongside the tasks that I already knew I was going to be doing that day. I know how to balance tasks pretty well by making lists. I\'m very organized and I make sure I keep them in track and always tick them off throughout the day. So I would say another way that I prioritize my tasks is if I know I\'m overwhelmed or I need help. If I know I\'ve been given a lot of tasks, I always ask someone else, hey, I need help with this deadline and I have a deadline at the same time so can we figure out how to either ask for an extension or work together on this so that the deadline can be met for both tasks or projects that I\'m doing. So asking for help, maintaining my schedule, balancing out my schedule, and understanding that life happens and that something can happen at the drop of a dime in the office and I\'m always prepared to add something to my list that I started when I first got into the office.', '2', 0, '0', '2', '2024-03-05 17:59:52', '2024-04-04 23:00:10', '2024-04-04 23:00:10'),
(28323, 16825, 824, 4692, 1, NULL, 122, '2024351225298102.mp4', 'So at the bankruptcy that I worked at from 2022 until 2023, we had a policy about leaving documents at the office from clients. Basically the policy was that a client could drop off their documents so that I can scan them in for a bankruptcy, for the bankruptcy file, but they can only leave them over there for seven days. And at the seven days after I scan the items in, they have seven days to pick up the items or they will be shredded and disposed somewhere else. So there was this one instance where this older gentleman came in, he was wheelchair-bound. He also got a ride from like a ride-share thing, but he had no car anymore because his car broke down or something like that. He also had diabetes and he just wasn\'t healthy well, he just wasn\'t well. And so basically I took his documents and I would say the documents were like this really big container that you put like clothes or comforter sheets in. And he left them up there. He was still up there when I was leaving at like 530. So by the time I came back, his documents were still there. It took me about two days, I believe, to get all the documents, get all the documents, his contract into his file. I called him and told him that he had seven days to pick them up. I understood his situation. It took longer than seven days. He never called me back, but he did leave a message saying that he couldn\'t get up to the office, but when he can on his next appointment, he\'ll come get them. I told my supervisor, she said, we can\'t keep them all the seven days, especially because it\'s such a big case of documents. And so I told her that I would figure it out. I never told her what was happening after that. She just kind of dropped it, but I was aware that he would be coming into the office next month, way longer than seven days. And so by the time he got up there, I gave him the documents, basically breaking the policy that we can\'t keep documents past seven days, but I did it for him since the situation was a bit different.', '2', 0, '0', '2', '2024-03-05 18:04:05', '2024-04-04 23:00:10', '2024-04-04 23:00:10'),
(28324, 16825, 824, 4693, 1, NULL, 78, '202435125365075.mp4', 'Um, when I don\'t know the answer to a question, I do, I don\'t know if it\'s the right thing to do, but I do let them know, um, like if someone\'s asking me a question, like a client or an employer or someone that I\'m working with, um, I let them know I don\'t know the answer to the question, but I know someone who might know the answer to the question. Um, I did, I did that a lot basically at the bankruptcy office, um, but I had a supervisor who was a very good friend of mine. Um, I would go to her often when I didn\'t know the answer to a question, especially when I started the job at the first time, like there was a lot of things I didn\'t understand. And so easily I would say, I hear your question, let me message Jeanette, who\'s in this office and I\'ll let her know this question and see if she can answer it for you. Um, give me just two, three minutes of your time for the answer to come through from her and I will let you know, um, pretty simple asking for help is not something that I\'m too shy about. If I don\'t know, I don\'t know. Um, I don\'t like to act like I know what\'s going on 24 seven. I don\'t like to act like I know the answer to every question that someone gives me. Um, cause I know it\'s important to the person who\'s asking the question that I give them the correct answer and I\'m not going to lie or come up with something just to satisfy them just to get them out of my face or something like that. I would never do that. Um, I constantly ask questions when I do not know the answer to them.', '2', 0, '0', '2', '2024-03-05 18:06:36', '2024-04-04 23:00:10', '2024-04-04 23:00:10'),
(28325, 16825, 824, 4694, 1, NULL, 142, '202435129111134.mp4', 'Some things that I liked and disliked about the culture of my last company. So my last job wasn\'t at the bankruptcy office. It\'s just a job that was that most like is like the job that I\'m applying for. So I\'m going to answer it with the last two jobs. So the last job I had was a seasonal position at a resort. I would say the things I liked about it was the ability to ask questions constantly. And I\'ll also say that about the bankruptcy office. I was never dismissed or told that I\'m taking up someone\'s time, although I felt like I was sometimes. So I liked the ability to ask questions about things that even have nothing to do with my job. Things I disliked about my last job, specifically the resort, would just be living situation and then the culture of the people. The people weren\'t nice, the people I worked with. There was a lot of trauma at work, things that shouldn\'t be happening while we\'re working. The people that came in for the resort were people I just did not like a lot because they felt privileged and so they would talk down on us. For the bankruptcy office, I would say something I really liked was the ability to work by myself. I like working with people. I do not mind it, but I loved being able to be the only one to do the mailroom activities. I had my own tasks every day that never changed. And I don\'t know why, but I really, really liked doing that 24-7 every day, five days a week, only because I felt like I was doing something important. And when I feel like I\'m doing something important, I feel like I really enjoy the job. Something I didn\'t like about the bankruptcy office I worked at would be, it\'s kind of hard because I liked a lot of things about that job, but something I disliked was that I didn\'t have a lot of growth opportunity. I was given tasks, like post-petition clerk from the paralegals, I was given tasks to do those things, but that didn\'t come with increased pay, so I felt like I was overworking myself, which is why I left the job, and I didn\'t get the opportunity to learn about bankruptcy in a whole, even though that was the beginning where I learned about bankruptcy. But I don\'t know, I didn\'t feel like I was doing important things like everyone else, so I felt like I was just kind of the person to do everyone\'s tasks that they didn\'t want to do. And that\'s the work that is important for all of us, basically.', '2', 0, '0', '2', '2024-03-05 18:10:33', '2024-04-04 23:00:10', '2024-04-04 23:00:10'),
(28326, 16585, 93, 2563, 0, NULL, 33, '20243513233421176.mp4', 'you you', '2', 0, '0', '2', '2024-03-05 18:22:52', '2024-04-04 23:00:10', '2024-04-04 23:00:10'),
(28327, 16585, 93, 2564, 0, NULL, 34, '20243513244160532.mp4', 'you you', '2', 0, '0', '2', '2024-03-05 18:24:01', '2024-04-04 23:00:11', '2024-04-04 23:00:11'),
(28328, 16585, 93, 2565, 0, NULL, 23, '202435132539772.mp4', 'you', '2', 0, '0', '2', '2024-03-05 18:25:09', '2024-04-04 23:00:11', '2024-04-04 23:00:11'),
(28329, 16585, 93, 2566, 0, NULL, 65, '2024351328148630.mp4', 'you you you', '2', 0, '0', '2', '2024-03-05 18:26:47', '2024-04-04 23:00:11', '2024-04-04 23:00:11'),
(28330, 16585, 93, 2567, 1, NULL, 47, '20243513314354520.mp4', 'you you', '2', 0, '0', '2', '2024-03-05 18:31:44', '2024-04-04 23:00:11', '2024-04-04 23:00:11'),
(28331, 16833, 802, 4524, 0, NULL, 39, '20243512341746504.mp4', 'All right, so the reason why I\'m actually looking forward to it is I\'m looking for an opportunity to where I can grow and develop myself and become better. Another reason why as well, it\'s one, I do have a family, I have a little one actually on the way. So I definitely want to make sure I can provide for my family. Definitely being a first time father, it\'s definitely, definitely interesting. Definitely going to have to make sure, you know, I\'m at a stable part. And with this opportunity, I\'m looking to make sure I stay stable, stay consistent, and as well do a good job with what I need to do and make sure I perform.', '2', 0, '0', '2', '2024-03-05 18:33:03', '2024-04-04 23:00:11', '2024-04-04 23:00:11'),
(28332, 16833, 802, 4525, 1, NULL, 34, '20243512351643433.mp4', 'So how do I respond when I don\'t know the question or the answer to the question? My thing is I usually like to ask a little bit more questions about it if I don\'t understand. I mean if I completely don\'t understand I\'ll flat out just say it that you know I don\'t understand maybe explain it a little bit more but my first initial process is going to be you know kind of figure out what are you trying to say what are they trying to say try to understand where they\'re coming from on it and then as well I\'m going to just make sure I ask questions to make sure I understand what\'s going on in the circumstance and what they\'re trying to tell me to do.', '2', 0, '0', '2', '2024-03-05 18:35:18', '2024-04-04 23:00:11', '2024-04-04 23:00:11'),
(28333, 16833, 802, 4526, 1, NULL, 58, '2024351236365410.mp4', 'So my ideal workday, it used to look like where I would wake up at 5 o\'clock in the morning to actually kind of get myself ready for the day, take a cold shower, you know, go to the gym. Definitely would like to kind of get back and do something like that, maybe at least. But absolutely, I mean, you know, getting to the office, you know, starting my day off good. You know, look at what I need to do, make sure I achieve what I can and make sure I do what I need to do and get done. Definitely, yeah, you know, take a lunch if I need to or if I have to. Definitely, if I don\'t need to, then, you know, I\'d rather work on that time and use it while I can at least try to produce and do something. Besides that, I mean, after hopefully, you know, at the end of the day, you know, reach my goals, you know, I could punch it in and, you know, be proud of myself for, you know, doing what I was supposed to do and, you know, go home and, you know, just spend time with my family.', '2', 0, '0', '2', '2024-03-05 18:36:39', '2024-04-04 23:00:11', '2024-04-04 23:00:11'),
(28334, 16758, 412, 4910, 2, NULL, 12, '20243513465836073.mp4', 'A few important factors to me would be being used to, you know, the fullest potential.', '2', 0, '0', '2', '2024-03-05 18:46:58', '2024-04-04 23:00:11', '2024-04-04 23:00:11'),
(28335, 16758, 412, 4911, 1, NULL, 50, '20243513525686075.mp4', 'The most important qualities to have for an insurance representative, one is to be persistent, making sure that the members\' questions have been answered and that they don\'t have any further concerns. Also, just going above and beyond for the member, something that can be very stressful, the representative can make it very easy and the member is more comfortable with going and proceeding. Also, having patience as well, I think that\'s very important, knowing being in insurance, patience comes in handy. Just waiting for the member just to get all of their information, all of their paperwork so that you can better assist them, it\'s very important as well.', '2', 0, '0', '2', '2024-03-05 18:51:32', '2024-04-04 23:00:11', '2024-04-04 23:00:11'),
(28336, 16758, 412, 4912, 2, NULL, 37, '2024351354141371.mp4', 'What motivates me the most is definitely the especially my, you know, my companions who I work with, my work associates can definitely motivate. Also, just, you know, helping the general public. That\'s also a motivator to be of assistance to somebody that\'s in need. Definitely motivates me to do better, hone more skill, gain more experience, just to work harder. Because I know if I work harder, that\'s just definitely going to benefit me in the long run. And I\'ll be a better asset to, you know, the company as well.', '2', 0, '0', '2', '2024-03-05 18:54:15', '2024-04-04 23:00:11', '2024-04-04 23:00:11'),
(28337, 16762, 837, 4721, 0, NULL, 77, '20243514122099063.mp4', 'In my current role, I work as a writing manager, a resume writer, and I provide administrative support to junior writers, meaning I critique, edit, and proofread their work. I work for a resume writing company. I also serve as a web administrator, responding to client emails and addressing their concerns. Each of the hats I wear requires exceptional organizational communication, time management, problem solving, multitasking, and attention to detail skills, which I believe I can bring to this role as an insurance agent when dealing with clients. And I\'m looking for a new opportunity because I\'m excited about the opportunity to really make a meaningful difference in people\'s lives by providing them with financial security and peace of mind that comes with having the right type of life insurance coverage. I\'m also looking forward to the opportunity to build trusting, strong relationships with clients by understanding and interpreting their unique needs and guiding them towards the best insurance solutions tailored to their individual circumstances.', '2', 0, '0', '2', '2024-03-05 19:10:50', '2024-04-04 23:00:11', '2024-04-04 23:00:11'),
(28338, 16762, 837, 4722, 1, NULL, 36, '20243514144198146.mp4', 'I actually believe I possess quite a few skills that aren\'t listed on my resume. Soft skills like emotional intelligence, adaptability, creativity, and specific technical skills that I\'ve acquired through hobbies or personal projects. I also have transferable skills like leadership skills, teamwork, time management, which I believe would be relevant skills that are transferable into the life insurance industry.', '2', 0, '0', '2', '2024-03-05 19:14:44', '2024-04-04 23:00:11', '2024-04-04 23:00:11'),
(28339, 16762, 837, 4723, 1, NULL, 37, '20243514171036046.mp4', 'In one past role, that was a situation I encountered where a loyal customer faced financial hardship outside of the company\'s refund policy, and I proposed an exception to my supervisor, I outlined the situation, and I suggested a solution that outlined with the company values. And with my supervisor\'s approval, we provided the refund which basically maintained customer satisfaction and our company\'s reputation and resulted in client retention.', '2', 0, '0', '2', '2024-03-05 19:17:13', '2024-04-04 23:00:11', '2024-04-04 23:00:11'),
(28340, 16762, 837, 4724, 1, NULL, 49, '2024351419693598.mp4', 'What I like about my current company\'s culture is the collaborative teamwork effort, supportive leadership, particularly from my direct supervisor, opportunities for professional development and inclusive environment, and a strong sense of camaraderie among colleagues. What I dislike is maybe the flexibility in the work hours. We\'re given the opportunity to work remotely. However, there is sort of lack of clear communication from management, slow decision-making processes, and things of that nature.', '2', 0, '0', '2', '2024-03-05 19:19:10', '2024-04-04 23:00:11', '2024-04-04 23:00:11'),
(28341, 16778, 786, 4355, 0, NULL, 54, '20243511331162843.mp4', 'A typical day for me at Geico Insurance would be clocking in at 2.30, sitting down on my desk. As I clock in, I do go ahead and click something called Get Next, which does just pull queues or activities that are currently pending for adjusters to work. Of course, you do have calls coming in, so you may get a call while you are working that queue. If a call does come in while you are working your queue, you are expected to go ahead and stop what you\'re doing. Of course, assist the customer that is on the phone at the time to help move the claim forward to closure. If there\'s any questions or concerns that a customer may have when calling in, you are expected to know the answer or at least try to figure out the answer. So typically on an average day, I do take about at least 20 calls. There\'s obviously days where there\'s more, and then on average, we do work at least 30 to 40 queues per day as well, so that way we can stay busy throughout our days.', '2', 0, '0', '2', '2024-03-05 19:32:11', '2024-04-04 23:00:11', '2024-04-04 23:00:11'),
(28342, 16778, 786, 4356, 0, NULL, 41, '20243511351717492.mp4', 'I would say I prioritize tasks as best as possible, so if I do have a phone call, obviously the phone call does take precedence because I do have a customer on my back line, but if there\'s an activity that I\'m working in the background, such as maybe a letter of representation, obviously I may go into something called file handling, so that way I could best take care of that activity with no mess-ups or any issues whatsoever. With that being said, if I do receive a call while I am working on something such as a letter of representation, obviously I do provide the best and utmost customer service possible to go ahead and get that call ended to get back to the activity.', '2', 0, '0', '2', '2024-03-05 19:34:29', '2024-04-04 23:00:11', '2024-04-04 23:00:11'),
(28343, 16778, 786, 4357, 0, NULL, 56, '20243511371698655.mp4', 'One way that I go about problem solving is trying to find the root of the problem. If you could find the root of the problem, more than likely you could find either where the issue started or how to solve the issue. With that being said, you do need to be a calm and collective person. You do need to have very good active listening skills to understand what the customer is going through and how you may best assist. So you may want to go ahead and ask the customer, what is it that you may be experiencing at this time? Or how may I assist you today? Just so that we can gather a background of the issue they\'re facing. From there, you would want to go ahead and possibly use your resources, if available, to try and find an answer or some sort of solution to assist the customer. If it is not possible, of course, you want to use all your resources available to maybe find a direct area to push the customer to go to or the direct person to speak with. For more information, visit www.FEMA.gov', '2', 0, '0', '2', '2024-03-05 19:36:07', '2024-04-04 23:00:11', '2024-04-04 23:00:11'),
(28344, 16778, 786, 4358, 1, NULL, 49, '20243511382924252.mp4', 'One thing that I really liked about GEICO, I am still currently there, but one thing that I do really like about GEICO is that they are a very family oriented company. So with that being said, they do try and do their best for their adjusters as well as their employees to make sure that they feel like they\'re at home and feel like they could be comfortable in the workplace. One thing that did recently change that I did not really like was the in office aspect. Me coming from a previous work from home job, I was told that GEICO did have the opportunity for five days work at home. I did reach that goal, but unfortunately at the time that I reached that goal, GEICO did change the standards to require four days in office now. So I am now currently looking for a remote opportunity and hopefully I can find one with Randall Moss Insurance.', '2', 0, '0', '2', '2024-03-05 19:38:41', '2024-04-04 23:00:11', '2024-04-04 23:00:11'),
(28345, 16778, 786, 4359, 0, NULL, 55, '20243511401563144.mp4', 'One of the biggest challenges you may face at GEICO is going to be time-sensitive activities. With that being said, you may get a letter of representation activity, and in that letter of representation, there may be a demand or something specific in which that attorney is requesting. With that being said, you do need to be all over the letter of representations as well as any activities that really come through, but more specifically, letter of representations because you do not want to miss any activities whatsoever. If anything is missed in a letter of representation, then obviously that could be something that\'s taken legal, and that\'s not something that you want to do. With that being said, through time and through just working out the activities, I really was able to get better at them. I\'m not the best at letter of representations, but I honestly have learned the things to look for, how to respond to them, and get them done in a timely manner.', '2', 0, '0', '2', '2024-03-05 19:39:06', '2024-04-04 23:00:11', '2024-04-04 23:00:11'),
(28346, 16806, 845, 4788, 0, NULL, 17, '2024351217382240.mp4', 'Um, a few determining factors in selecting my next career would be that I would like to move up in the, uh, wait.', '2', 0, '0', '2', '2024-03-05 20:17:46', '2024-04-04 23:00:11', '2024-04-04 23:00:11'),
(28347, 16624, 845, 4788, 0, NULL, 12, '2024351218098542.mp4', 'A couple important things for me in my next career is to have something that\'s meaningful to me, long term, and where I can learn and grow.', '2', 0, '0', '2', '2024-03-05 20:18:06', '2024-04-04 23:00:12', '2024-04-04 23:00:12'),
(28348, 16624, 845, 4789, 0, NULL, 17, '20243512183549930.mp4', 'I have had tons of customer service experience from security, working with the public, different tiers of management or vendors, just multiple people, multiple areas, all customer service based.', '2', 0, '0', '2', '2024-03-05 20:18:44', '2024-04-04 23:00:12', '2024-04-04 23:00:12'),
(28349, 16624, 845, 4790, 0, NULL, 15, '20243512191330500.mp4', 'When handling difficult customers, what I like to do is be fact-based and remain calm and try to keep the situation under control.', '2', 0, '0', '2', '2024-03-05 20:19:21', '2024-04-04 23:00:12', '2024-04-04 23:00:12'),
(28350, 16806, 845, 4789, 0, NULL, 60, '2024351219841167.mp4', 'Sorry, my phone cut off for the last one, but a few determining factors would be moving up in the company and being recognized for my hard work and things like that. And then for my experience with customer service, I have a lot of experience. I\'ve dealt with customers through the phone, email, in person, really any kind of nature of customer service. I\'ve dealt with a lot of happy customers. I\'ve dealt with a lot of customers that have bad experiences, but I was able to help them out and have a better experience. I have dealt with a just general customer service, really anything you can think of, I\'ve already done it. So that\'s my experience. I\'ve had a lot of good experience, though. It\'s more good than bad. I\'ve never had any issues with any customers. I\'ve always been able to help them out and get them what they need.', '2', 0, '0', '2', '2024-03-05 20:19:30', '2024-04-04 23:00:12', '2024-04-04 23:00:12'),
(28351, 16624, 845, 4791, 0, NULL, 14, '20243512194848947.mp4', 'Usually I would win over my customers being genuine, helpful, honest, and in a timely manner. That\'s important that you respond to folks in a timely manner.', '2', 0, '0', '2', '2024-03-05 20:19:56', '2024-04-04 23:00:12', '2024-04-04 23:00:12'),
(28352, 16806, 845, 4790, 0, NULL, 35, '20243512201939972.mp4', 'The way I handle difficult customer interactions is basically I try my best to de-escalate any kind of situation that they\'re in, and I also, if I do need to, I refer to either my superior, but typically I don\'t usually need to. I\'m able to de-escalate things pretty quickly and fairly easily. If there are people that do have a bigger issue or inquiry, then I would pass that off to my superior and hopefully they would be able to show me how to de-escalate the situation for the next time.', '2', 0, '0', '2', '2024-03-05 20:20:32', '2024-04-04 23:00:12', '2024-04-04 23:00:12'),
(28353, 16624, 845, 4792, 0, NULL, 21, '20243512203873677.mp4', 'Customer service, diversity in my workforce, you know, dedicated employee and I want to do good in my job, so all I can imagine going into a job not wanting to do well.', '2', 0, '0', '2', '2024-03-05 20:20:47', '2024-04-04 23:00:12', '2024-04-04 23:00:12'),
(28354, 16860, 76, 4739, 1, NULL, 18, '2024351428445108.mp4', 'I was with my previous company for five years and we were acquired by a parent company and then unfortunately I became a budget cut and so now I am looking for a new position that\'s going to help me thrive and help me to utilize my already acquired skills there.', '2', 0, '0', '2', '2024-03-05 20:28:47', '2024-04-04 23:00:12', '2024-04-04 23:00:12'),
(28355, 16860, 76, 4740, 0, NULL, 36, '20243514302567126.mp4', 'In my previous position, I did a lot of account managing. I ended up transitioning from a recruiting role over to an account manager or care manager role. And I dealt with a lot of clients, and I was able to go ahead and have great retention scores. I was also able to acquire a new business and then still maintain the business that I had previously booked. So I did a lot of that account managing, and then I transferred over into a navigating role also. So I\'ve really been wanting and looking for something in this area to see if I can expand, because it was definitely something that I enjoy doing.', '2', 0, '0', '2', '2024-03-05 20:29:41', '2024-04-04 23:00:12', '2024-04-04 23:00:12'),
(28356, 16860, 76, 4741, 1, NULL, 34, '20243514315532365.mp4', 'So, each month we had our client retention goals that we had to maintain. We were supposed to have a churn of a certain amount, meaning that we were only losing a certain number of clients each month. So that was a monthly thing for us, and then we also had quarterly, and then we had yearly goals also that we were supposed to obtain. I was always graciously, thankfully able to make my goals. I was always able to keep my churn at least 20% or under, because that was our goal. So I was able to maintain those throughout the course of my employment there.', '2', 0, '0', '2', '2024-03-05 20:32:03', '2024-04-04 23:00:12', '2024-04-04 23:00:12'),
(28357, 16860, 76, 4742, 1, NULL, 38, '20243514333319986.mp4', 'I do think that my experience in the customer service field, I\'ve been in this field for over 20 years, that would definitely set me apart from other candidates. I\'ve just had a lot of different positions where I was able to acquire a lot of different skills pertaining to that customer service or sales. And then I think my drive and my ambition, I\'m always looking to succeed at what I\'m doing and I\'m also looking to grow. A place where I can grow is going to be something that is going to be a place where I can thrive So, I think that what sets me apart is just my experience and then my drive and my ambition, wanting to grow within the company that I\'m working for.', '2', 0, '0', '2', '2024-03-05 20:33:42', '2024-04-04 23:00:12', '2024-04-04 23:00:12'),
(28358, 16880, 554, 4253, 0, NULL, 16, '20243514501516191.mp4', 'I just want a life-changing experience and better for myself better for my kids Life balance', '2', 0, '0', '2', '2024-03-05 20:49:49', '2024-04-04 23:00:12', '2024-04-04 23:00:12'),
(28359, 16880, 554, 4254, 1, NULL, 11, '202435145144414.mp4', 'I say five.', '2', 0, '0', '2', '2024-03-05 20:51:06', '2024-04-04 23:00:12', '2024-04-04 23:00:12'),
(28360, 16880, 554, 4255, 1, NULL, 20, '2024351452134746.mp4', 'I guess two that I like is customer service because I\'ve been working for it for a long time. Assisting others and helping. Dislike, I don\'t have anything that, oh yeah, maybe going out, I guess. I\'m not a social person, but I work very hard.', '2', 0, '0', '2', '2024-03-05 20:52:05', '2024-04-04 23:00:12', '2024-04-04 23:00:12'),
(28361, 16880, 554, 4256, 1, NULL, 10, '20243514531732816.mp4', 'The opportunity to show my skills and make myself better and learn new skills.', '2', 0, '0', '2', '2024-03-05 20:53:19', '2024-04-04 23:00:12', '2024-04-04 23:00:12'),
(28362, 16880, 554, 4257, 1, NULL, 11, '20243514535677511.mp4', 'Is that five?', '2', 0, '0', '2', '2024-03-05 20:53:58', '2024-04-04 23:00:12', '2024-04-04 23:00:12'),
(28363, 16787, 825, 4695, 0, NULL, 23, '20243513101942625.mp4', 'When I don\'t know the answer to a question, I do my best to either research for more information so that I can better answer that question or refer the customer to someone who does know the answer to the question. I do my best to get the answer, to get the question answered regardless of whether I\'m privy to the best answer.', '2', 0, '0', '2', '2024-03-05 21:09:33', '2024-04-04 23:00:12', '2024-04-04 23:00:12'),
(28364, 16881, 554, 4253, 0, NULL, 19, '2024351312098985.mp4', 'Good afternoon. My name is Veronica Flores and thank you for the opportunity. What will be my intentions is to learn that sales department. I haven\'t been in that area, which I would love to.', '2', 0, '0', '2', '2024-03-05 21:11:32', '2024-04-04 23:00:12', '2024-04-04 23:00:12');
