Some of the goals that I was given at my last job was surveys, calls per hour, call handling time, and then MOTS, which is homeowners, renters, or condo insurance. We had to reach a certain quota every month in order to pretty much keep our job. As far as me hitting those, I would say that I hit them every single time. For example, for quotes, or not even quotes, for surveys, we had to at least get 75 every month, and I got at least 86 and up. So I would say that I am able to hit all of my goals as much as possible, if not more than what they're asking us for.