Well, in my current role, I've been tasked to engage clients and be proactively involved with them in order to bring a new business, as well as service already existing clients. I would comfortably say that I have met and most of the time also exceeded the target set for me, because in a nutshell, I've been given a target of bringing on board above $25,000 of new business to be able to earn bonuses and commission, and also ensuring that we have 80% of retention. So this took me bringing an initiative of proactively reaching out to clients who are specifically renewing even before, like 60 days before their renewal is to be able to review their coverage in terms of insurance, both property and also auto insurance, just to make sure that we have captured everything correctly. And in case there were any rate changes, we're able to discuss them way in advance so that they do not get these notifications as a shocking message to them that their rates have increased and also trying to explain to them why the rates have increased. Equally, making outbound both warm calls and cold calls, just to try and reach out to clients to tell them the benefits I'm bringing on board if they give us the insurance products.