So some key points. As you saw, I was teaching American Sign Language when I was in high school, so I have been able to work with people, help teach people. I have worked with special needs students, so I'm able to communicate well even with people who might be a bit more difficult or just not have a good understanding of insurance, be confused by things, and bring it down to very understandable portions. But the main thing is I work with GEICO, and while I was there, I was specializing in homeowners, so I have extreme knowledge. I specialized for years in homeowners. I also do auto, of course, but now with my time at Allstate, I've also learned how to properly configure an auto policy to not just meet customers' needs, but also provide value and make sure they have enough coverage that if they are, let's say, a person with property at $200,000 to $300,000 rather than at $5,000, because if something happens, their wages could be garnished and they have no idea about this. And between those two, I bring a very well-rounded aspect to any agency, because I not only have knowledge of auto, but of homeowners, condo, renters, DP, or landlord policies, something that a lot of people cannot offer, and I'm also bilingual.