Hello there, I'm Tyler. I have my AirPods in so hopefully you can hear me better. So I see the question, it says what strategies do you use to build relationships with potential customers? So the first thing that would come to mind for me building relationships with customers is just kind of relating to them in a way that they can understand. You know I don't really like when you know people talk to me in in a way that I can't really comprehend all the way I guess you can put it because I know terminology and you get mixed up and things like that. So yeah I think a really important strategy to build those relationships is just being real with people, being honest, you know giving them all of the knowledge available that you have that hopefully they can use to you know make the best decision for them. So that's really probably the main thing I would say is having that you know or building that relationship I should say with customers. Being honest, being real with them, and then also realizing that not every customer is really going to be receptive all the time to you. So I think that's another important aspect to keep an eye on is or strategy I should say is that you can't always expect to win all the time. It's like in sports you know you're going to win some you're going to lose some. So I think that's also an important thing to keep in mind but also just giving them all the knowledge available you know helping them make the best decision because ultimately it's ultimately sorry it's going to be their decision.