The reason why I applied for this position is because I do possess basic computer software knowledge and in order to be a team player I do need to be able to demonstrate the performance and target goals that I am better equipped to exceed than anyone else and I do understand that for this position I do need to have effective communication skills because we are dealing with complex insurance policies and I have to be clear in understanding that not only do I need to demonstrate effective communication by being clear in understanding I do need to demonstrate professionalism not only over the phone but by creating a positive and warm work environment. I did see on your guys's website that you guys do have work bonuses and also you guys do take warm lead calls not only cold calls and I do appreciate that. I do like having vacation time and your hours morning and also evening works with my availability. Thank you.