Okay, question number four. Tell me about a challenging client you have worked with and how you handled it. Well, I have had many different types of clients in my career from individuals to companies and corporations. I can tell you about one in the past when I worked for Apollo Group in Houston, Texas, which was University of Phoenix at the time in that location. I was responsible for all of our corporate education sales, making sure we're bringing or providing an education to various workforces. And during that time, my vertical was the medical industry where I called on various hospital systems in Houston. One of those systems was Memorial Hermann Hospital System, very large hospital, thousands of employees. So my job was to be able to get in there, make presentations and make our programs known to that organization. So I was successfully able to do that by developing a relationship with the VP of HR. The first thing I did was I met with them one on one just to find out what their educational goals were for their workforce and give them some information on how we could help them reach those goals in terms of having a more educated workforce. So we developed various marketing strategies to be able to get the word out to all of the employees. We began with an education fair where we invited various schools in the area to come out and share information with the workforce. We also had various lunch and learn sessions where I was able to do or give presentations to those in the workforce that would like to hear more about the programs. We also had information tables and training sessions. So a client like this, a lot of different needs. I think the main thing is just being able to listen and hear what their needs are and cater to cater that to what we have to offer as a company. All of those skills that I just mentioned are very important and applicable also to the insurance industry. Thanks.