Hi, my name is Ryan Ross. I have a background in sales and also customer service, very extensive. I do hold an active property and casualty license, general lines. I'm very excited to possibly be a part of the Allstate family. I've worked for an agency in the past that I did work with many, many carriers and Allstate was always one of our best. I'm originally from Texas. I moved here to Washington and I'm loving Spokane a little bit so far. I'm very excited to meet anyone I can and I'm very excited to possibly work with you all. Thank you so much.