Okay, so what separates me from other candidates? I'm actually willing to work hard. I'm not, like I said, a young chicken. So I'm very passionate about what I do. I'm very detail oriented. I'm very caring and actually I want to do what's right for the company as well at all times. Of course, taking care of my clients is a priority, but I also have to follow the guidelines and do what I'm supposed to do at all times and be respectful at all times. Listening to the customer is a plus because that actually makes them feel more confident and explaining the policies all the time is very important because they need to understand that insurance could be really tricky and they need to be informed. Taking the time to inform the customers, addressing any issues or concerns that they have is also important. For me, it's very important to be separated from other candidates because I'm willing to give all my best always in any type of job that I'm in.