One situation in which I felt justified in breaking company policy was one day when I was working at Lowe's as a head cashier, they had a register go down in the outside garden area. There was only two cashiers out there. Company policy stated that with only two cashiers, we were only supposed to have one gate open. However, when the register went down, I opened the second gate and moved the other cashier over so that way we had plenty of availability for all of our customers.