In my last company, I really enjoyed providing exceptional customer service and care and always helping customers finding a solution to their issues. Additionally, I enjoyed getting familiar with tax return products and software and learning new things. While I got to learn a lot from my previous company and I'm very grateful for that opportunity, what I disliked was that I was on a contract position that ended this last Friday and now I believe it's the perfect time to switch to a full-time position and take my career to the next level.