So we do a combination of service and sales. There are about 13 of us that answer the phone and if it's a service call, we do service. If it's a sales call, we do sales. We do do outbound calling to basically leads that we already have. We take folks that have one policy but not another and try to sell them the other kind of policy. Most of it is inbound. Most of it is is through the phone. We have a few people come in the office. It's really slowed down people wise in the office but we do do face-to-face and that is what originally drew me to insurance sales is having the face-to-face interactions with people.