Another successful sales experience I've had is my own personal experience as a customer. Back in 2022, I went to purchase a new vehicle and it was the end of the year. And I was able to negotiate a great price on my vehicle. Also, the dealer had promised certain features that I came to find out were not available for the car. However, upon speaking with some of the sales managers, they were able to add those features to the vehicle. And that made it a very successful sales experience for me as a customer.