Once in a while it happens where something happens on the road and the drivers do not make it in time for something. And in that case, I'd have to communicate with a very upset broker that could be facing issues because of the drivers not making it in time. So at that point, I explain it the best way possible. Communicate with the brokers and the drivers to make sure everyone's on the same page. We're making an effort to fix the issue in the fastest possible time frame. I think communication is key in any way to resolve conflict or accomplish anything. As long as you know how to communicate and you communicate clearly with the people needed, most things can be resolved.