Okay, what do I do when I don't know the answer to a question? This has been something that I have learned to do a long time ago in my nursing career, working in the ER as a new nurse, there's a lot of times where I did not know the answer. And so I would always not worry the patient or the customer and tell them that I didn't know the answer, but said that I would go and research and find out more about their question to make sure that I was giving them the best care that I could. So if I didn't know the answer to the question, again, I go and I research and I find the correct answer. And I tell the customer that I will be right back with them, but I wanted to make sure that I did my due diligence and my research that I was giving them the best care possible.