Hi, my name is Luz Sincere. I started working at retail stores as a customer service representative and worked my way up to a licensed service representative at Allstate. I started working with Allstate in June 2021 as a customer service rep on license. And six months later, I have decided to obtain my property and casualty insurance license with Allstate. I have been promoted to the licensed service representative and, well, unfortunately I had to leave Allstate due to the department I was in was being rebadged to another company. Unfortunately, I have to leave and I believe with the background that I have, I will be a great fit for this position that should be.