How do I go about solving problems at work? Well, usually one of the big steps in solving a problem is to define what the issue is. What is a problem? How do you define it? And then we need to understand different perspectives about it to bring to our attention what that problem has caused, what the cause is, how it's affected others, or perhaps the business. And then the next step would be to try to develop solutions for the problem. And that might entail thinking out of the box, thinking in different ways. And then the last step would be to document all our discussions about it and the definitions of the problem.