The way that I go about solving problems at work definitely depends on the problem, you know, the extent of it. Any problem, of course, I always want to take my time and kind of evaluate the situation. What all needs to be done? Do I need to baby this customer or this policy? Do I need to baby this issue or is this something that's a simple fix? It definitely is a case-by-case thing just like anything, but I definitely take my time to dissect the issue, see what the best way to figure it out is or solve it, and then go about solving it in any way that needs to be done. Whether that be, like I said, babying the customer, giving them the reassurance, every single document or whatever that they need to feel better, or just putting in a simple change and being like, hey, we got this done for you. Like I said, just a case-by-case thing.