The skills I have is that I have already possessed a property and causality license, so I do know the general terms and the different methods of how underwriters operate and producers operate when they create policies. I also have the ability to just kind of let water, for lack of a better phrase, let water fall off the dog's back. I don't take things personally. And I do have those about nine years of customer service at the Walt Disney World Resort making those magic moments happen. So I think those are some of the more prevalent skills that are going to be able to help me resolve anyone's issues while keeping them happy and healthy and knowing that they're in safe hands.