If I'm gathering data for a new client, I have a fact-finding sheet that I used when I was doing outside sales to begin my insurance career that I would work my way down. I always try to get as much information from the insured client perspective about their business if possible. Get their current insurance policy deck pages so I know how they're currently insured. If it's internal, gathering information for renewals from clients, same thing, like to send out any supplemental applications, accord forms, make sure that the information is correct that we have, has anything changed, you can do that via email, Teams or Zoom, mail or telephone calls, but I really prefer to do email, phone call, or Teams where we can sit down and do it together.