My typical day, I usually am third on the phones, and that doesn't give me a lot of people to speak with, but I do customer service, help people with any type of questions they have with their policy, if they have any types of changes they need. I always try to look at their policies, see if I can help them in any way, explain the coverages that they have, try to cross sell anything, if they need an umbrella, if they need life insurance, any help with any other policies, questions, claims, if they have issues. If I have nothing else on my plate as far as that, then I try to find leads to do, or people that have left us, and the dead files we call them, so I tap into those and try to talk to people to get the business back. Also try to do reviews for our current clients to see if they have any questions or concerns or needs. So pretty much that is my day, that keeps me busy, I do not like to be stagnant, I always have to have something going on in my day, and the more I can do for people, the better I feel, and I feel euphoric when I can help anybody out in any way I can.