 (gavel banging) What attracted me to this position is the customer service role. I've been in that business for the last six to seven years and I know what it entails to be successful in that department. Also, you were locally based, so it not only benefits me, but it benefits the clientele as I know big corporations tend to scare those people off. Lastly, I could see myself as a long-term fit to help define a long career.