I think what separates me from other candidates is the fact that I have not only sales experience, but I've also had experience in the underwriting department. It's given me the opportunity to learn more about how insurance works, why decisions are made that are made, why it's important to get all the details correct and make sure you're asking all the questions, why it's important to probe and ask questions and really get to know your customer so that you can make sure you're writing the best policy for them, but also an accurate policy so that it doesn't come back and they have any issues that they have to deal with or paperwork they need to send in or risk getting their policies canceled, things like that that can come up because of underwriting problems. I think that sets me apart. I've been able to learn from that and I can now educate my customers better so that they understand why things have to be done the way that they do so that they can make the best decisions for themselves and I can make sure that I'm writing the best policies that way they can stay long-term. I mean I think that's the main goal is to keep customers that don't want to switch around a lot or change agents or anything like that, so I think that that's very important, being able to be accurate and explain to them that's valuable and would make them want to stay with you or with me.