So the goals for my professional development is overall enhancing my skill sets. One of the ones that I've noticed that I lacked on is in regards to networking skills and leadership skills. In regards to networking, before I used to love doing a lot of customer service. What I realized in regards to how I went about being an agent was, it was the tendency of being a pushover. So one of the things now that I realized to become a successful agent is strengthening those network skills and just seeing that there's always opportunity to network with clients. Typically with clients, you can always speak to them about the services that you can provide. And typically with the customer service aspect, regards to the advantage of that is that based off of that, you can network with them and see who else is needing your insurance, whether it's family, friends. Sometimes customers do have contacts in regards to mortgage brokers or other agents in regards to the brokerage agencies. And you can always provide that room in regards to you networking. Also in regards to the leadership skills, what I want to strengthen on that is you are a leader to your customers. So what I mean by that is that you can provide them any guidance when it comes to insurance. Typically what I like to do with my customers is give them knowledge in regards to what they're purchasing, letting them know in regards to what they don't have insurance on. And I like to strengthen that skill because as a leader, you can provide that guidance to your customers and be able to build more of a rapport if you do have the precise skills that you need.