Pet peeves. I just saw the countdown on there. Oops. Pet peeves. People who are impatient with people. I think it's necessary to be patient and listen. Like particularly with the elderly. It really, it irks me to no end, really, with that. If you need to take time with people and listen to what they're saying. Even with people who are not particularly kind. Sometimes it's because they've been through something even right then. Like say with insurance. They might have just been in an accident or had something happen. You need to listen and see what it is that has happened to them. Because it might have been pretty bad. So if you're patient with them and listen to what they're saying, you might be able to help them. And that's important, especially in insurance.