So something that I like about the culture at my current company would be the people that I work with. Everybody's very friendly, everybody gets along, and it's just all around a decent place to work. One thing I don't like is the call center environment. Now I have nothing against call centers specifically, but I'd rather have a more focused team with a lower turnover rate. That way we can build up some efficiency, having everyone work together, having everyone know each other, get to know each other. I feel like it helps efficiency and it helps people become better agents in the long run.