I would consider my strength as being personable. I like to think that I'm able to easily make a customer comfortable, and I'm able to assess what they really need, and just being patient with them, and making sure that they are able to understand the types of software that we have, and making sure that it's exactly what they need, and if it isn't, I'll be able to talk them into either another package that we have that might be able to help them. As far as my weakness, I'd say my weakness could possibly be remembering the packages, and remembering all the services that we provide, but I feel like I might be able to counteract that weakness by either having something to refer back to, maybe something that has all the packages that we have on a piece of paper, either I have a picture of all of them, or I have them all written down on a piece of paper.