One of the biggest challenges that I've faced in my last job, I was a receptionist at Faithlife Church and there was a summer concert series they decided to do for their youth and they did a lot of recruiting, a lot of advertising, and they were trying to get, it was an outreach event so they were trying to get, you know, the auditorium full of people and I was in charge of recruiting vendors such as food trucks, entertainment, blow-ups, all of those things each week, every Tuesday night from June until August. And one of the vendors that we had, the individual who was working with me and who was giving me instructions on things, wanted to change up the schedule in which a particular food truck came and so I reached out to them and I didn't necessarily feel good about it so this was a moment where I definitely learned to trust your gut in a way and I reached out and I said, I'm sorry but we're going to move you to such and such date and I made the mistake of telling them we were using somebody else and right away that did not, that was not received very well at all. They were very upset and they wrote a whole long response back and I felt awful. I had never felt so bad before and of course they found out about it and everybody treated it with grace, everybody treated me respectfully and I owned up to it. I went to the individual I was working with and someone else who was also in charge and I explained, I apologized and they were aware of the situation and someone else had reached out to them and I took it upon myself to email the individual and explain the situation and apologize and just really reaffirm that relationship and that we value them and we didn't mean to communicate any sense of misunderstanding on their schedule or the fact that they were driving from a long distance and whatnot. So I learned a lot from that and it was very difficult because that customer relationship is important to me and I just felt like I had let my employers down. I just felt like I had been, I didn't have a lot of oversight or judgment in that so that was something that was a big learning thing for me and a challenge in the moment. So yeah.