So, one of the most important qualities that I believe for myself as a self-representative, as a successful self-representative, it would be trying to be a natural. And what I mean with this is trying to create a quote with a customer, or even a policy if they're interested after the quote. Would be having a trustworthy conversation with them, fun, interactive. Trying to forget that they're having a long call and that it may be a long process to make it feel a little bit of less time, kind of, right? So, try to enjoy the process, basically. One of the other qualities would be being professional at all times, even though you're trying to keep a fun, interactive chat. It would be having complete professionalism and complete respect towards the customer, right? So, yeah, that's one of the two most important for me.