As a sales representative, you have to be very good at connecting with people. It's really good if you find a common ground and quickly something that you can relate to. Normally, I have found that if you get them talking about themselves, then that seems to get them to warm up to you more and start trusting you. People that trust you will buy things from you. Overcoming objections is a huge quality that you need to have because everyone's going to object to anything that you're trying to sell. Also, closing techniques is a huge quality that you need to have. So I know there's a lot of different closing techniques. I personally love the Assumptive Close. I just start basically saying, okay, let's go ahead and get you in this. Here's what we need to do to move forward. I just try and assume that they're going to buy and I don't mind asking for the sale or deposits or starting the process. I typically in the past have not had issues with people buying from me and I do have a high closing ratio, which if I do get this job, I'm sure we will see as soon as I learn the insurance business.