Well, it seems like priorities are constantly changing, and of course, it's really important to when that happens, to reassess the situation, determine what is actually the most important thing and to whom, and then you just get to work on what the most important thing is. It's also really important that when a priority gets lowered, that whoever is the owner of that situation, like let's say it's a customer you're working with and suddenly there's some emergency that comes up and then you have to stop working with that particular customer, you want to make sure that they don't feel slighted or feel like their priority is no longer your priority. Now with the insurance sales, we don't really run into anything that drastic, but I do recall a situation when I was an account manager over at Ebix a while back when we had a situation happen where our database went offline and none of our customers were able to log into their accounts and see what their status was, and so what I did, rather than continue doing the work I was doing, because I didn't really need the database to do what I was doing, but I called all of the clients that I was responsible for and just explained the situation, let them know that our engineers are working on it, and we would get everything back online as soon as possible just to not worry about it. So that would be one example, but anyway, thank you.