I would say what separates me from other candidates, a few things would be my ability to adapt quickly to change policy changes or pop-up changes that may happen, but, you know, are just for a specific scenario, a specific situation, or to fit the needs of the business. I'm able to adapt quickly to those type of events or those type of situations. I'm also great at communicating with the client and the customer, whatever the rules are for a policy or a specific situation that we're trying to convey to the member. I'm great at problem-solving. If there is a situation and I know what the solution is, or if we are allowed to make changes on our own, I'm great at researching and providing a solution. And I'm also, a few other traits, I have excellent customer support skills, I am great at being able to calm our members during stressful situations, and all of these I can give an example through the most recent job with State Farm as a property and casualty claims adjuster. Sometimes the calls can be very stressful because the member is calling in from an accident scene or they're calling in for someone else to report the accident, and sometimes it's very stressful for them. So I take on that situation and do the things that needs to be done, such as greeting the member with a smile, making sure that the member feels welcome, making sure that I encourage them to give me all the information and know that I will take care of everything for them by the time the call is over. And once the call is done, the member is usually very thankful, very appreciative to me for helping them get through that situation.