Hello, good afternoon, this is Samer Hussain from Sudan, now I'm coming to answer about your questions, I'm very excited to join your company, insurance company, because I feel myself with the insurance company, because there is more challenge with the insurance, and also I think that the life is not going without the insurance, right now in the world you can use it through the insurance, insurance for the companies, insurance for the people, insurance for the health center, insurance for the cars, everything is going now with the insurance, so I'm very excited to join with the insurance company, this is the first step, and about the second step, I have too much experience with the customer service, so I can make a deal and I can make a perfect confirmation with the people or with the agent or with the customer, so I'm very excited to join the insurance company and I'm feeling well if I join with you.