What separates me from other candidates is the fact that unlike most candidates who apply for a job like this, usually they only have an experience in either residential or business issues. I have done both, so therefore I know how to work with both people who are just simple residential people, residential residings, and I also know how to deal with people in a business sense who are working with trying to resolve issues in terms of billing and troubleshooting at a business level where I understand the importance of needing things such as internet and phone at a business level which I know is very essential to how to run a business.