Hello, my name is Francesca Lopez. I have an associate's degree in finance. I am currently a contact center personal banker for U.S. Bank. I believe that the experience that I've gained at U.S. Bank has not only deepened my understanding of financial services, but has also honed my communication and problem-solving skills. I definitely thrive in a fast-paced environment and my proactive approach allows me to adapt to challenges while maintaining a focus on delivering exceptional service. I am eager to bring my result-driven mindset, my finance background, and dedication to customer satisfaction to a new opportunity where I will be able to challenge myself more and expand on my skills and see how I could do in going from a banker to an insurance sales representative.