Well, at Jamba Juice, we get a lot of tough customers, especially customers who tried a new smoothie for the first time and didn't like it or they thought something else was in the smoothie and they can't have this or that. So in this situation I'm going to talk about though, it's strictly just a customer who didn't like their smoothie because, I mean, if you order the smoothie and you don't like it, you actually get one chance for us to remake it and for free. We just go and we just remake it. So obviously I talked to a customer and I said, what didn't you like about it? And then I offered her some that based on the things she does like, on the ingredients that she said that she wanted in a smoothie. I just went back and I offered her some of the items on the menu that I could. And then I also gave her the option to create her own smoothie, put whatever she would like in it to where she wouldn't run into the same problem she had. And that's what she did. She chose like some ingredients, not anything already on the menu, but she chose some ingredients and I just went and I just made it for her.