Hi, yes, so I have a really long history of working in customer service. Most recently, my employer was Uniclume. I worked remotely for them for about two and a half to three years, and then I was in person for about four or five months, I believe, and it was a little bit of sales in person, but it was more of that customer service related experience. And then shortly after I came on in person, I was promoted to a training specialist. So I assisted with quality assurance a lot, and really just kind of overseeing a bunch of our newer employees. Instead of building our team from in-house, they started hiring a bunch of representatives overseas. So part of my obligation was to make sure all those people were comfortable with our duties and responsibilities. So I'm very good at that role, and I'm very good at overseeing people. However, it was for an online rug company, I definitely want to interact with more people on a day to day basis and make sure I'm making a difference overall. So still involved with sales, but definitely like insurance, it's really people's lives. I really want to make a difference with that as well versus just online sales and training. So kind of looking for a change of pace there since I recently graduated from Winthrop University.