So when I was working at a food service place in the past, I've had a team member who wasn't doing his part and was making it pretty difficult for us to help serve our customers. So he wasn't really cleaning the machines that was being used to make the food. So I had to step in, I had to tell him, hey I know we're short-staffed, I know there's a lot going on, but we're either going to have to step it up and be on top of your responsibilities or you can just work the cash register, which is what I was doing at the time, and I can take over for you, but either way you're going to have to speed this up, be a little bit more efficient as there's a long line and I don't want the time being wasted and I want to get the food to these customers as quickly as possible and as efficiently as possible. So I told him that, he said he understood, and that he's going to try and do a better job. I wasn't nagging him or anything, I was just giving a little constructive criticism because I wanted to make sure we get through this line and get through this busy day, and he stepped it up and said, hey don't worry I'll take care of it, thanks for letting me know, and it was resolved. We got through the day and I told him later that day, hey I'm proud of you for picking it up, I know I came off, I didn't want to come off as bossy or anything but I just wanted to give you a heads up that sometimes we've got to pick it up and we can't just be goofing off and stuff like that. He said, okay, no problem, I'll make note of that for next time. So that's how it ended up.