And that's how it really went. Give an example of a difficult situation in a prior position. You have been in and how you overcame it. What did you do? Okay. So, in my current role, I do. I'm now currently a claims adjuster. I have to sometimes give bad news to customers where sometimes they don't agree with the news that I have to give. And so, again, back to the same question before. You just have to let the customer get it out. Let them speak. Let them know that we care. Let them know that we understand. Yeah.