In my current position, a typical day-to-day would be answering the phone calls from incoming clients, new or existing. If they're looking to speak with my director, I'll see if she has some time on her calendar to schedule an appointment, or if she's available that moment, I'll transfer the call for her. We also work on QuickBooks clients, so I work inside of QuickBooks to deal with transactions and reports and any other miscellaneous admin tasks my director gives me, I will handle that as well.