The strategies I use to build relationships with potential customers, that would be building rapport, active listening comes first for me. Nobody wants to repeat themselves, I always put myself in other people's shoes because that can be me tomorrow, you never know. I don't like for my customers or my clients or patients to repeat themselves, making sure that they're heard, not just heard but felt. You know, it's one thing to show sympathy but it's another thing, like I said, to put yourself in their shoes. Giving good communication skills, being very professionalism, being very helpful, going above and beyond for every client, that's important to me and important to the relationship with the potential customer.