Tell me about a decision you made while under a lot of pressure. I typically work in very busy environments where things change quickly. The most recent situation that I had was the computer systems were down and one of the POSs were not working, so almost like the main server was affecting all of the other ones, and it was really busy. Actually, this was another situation where the schedule was due, so what I did was instead of using the handphone, I switched to my headset, put my headset on so I'd be hands-free, and I could troubleshoot with IT and also help the ladies on the sales floor and also check reservations at the same time by switching my emails from the back office into the front on the sales floor so I could pull up my emails, still talk to the IT person through the headset and still assist my customers and also the ladies on the sales floor with whatever they may need as a manager.