I have over 20 years of call center experience and I have mastered each and every aspect of the business. I have extraordinary interpersonal skills. I am definitely a team player. My goal essentially is to make sure that I fully educate the customer and provide what is best for them in the long run. Essentially we do have customers that want to take the most affordable price for the insurance instead of what is needed in case of an accident. My goal is to make sure that they are fully aware of the consequences that could potentially happen if they're not properly insured. I have a 90% closure ratio when it comes to selling and meeting my target goals for my job performance. I will be a great asset and a valuable player for the company which I thrive on excellent customer service while providing exceptional selling skills to the customer to make the company more profitable.