Okay, the response I usually give if someone asks me a question that I don't know, I'm going to just use my grocery logic that I worked at for several years, is if you don't know something to a question and someone asks you, excuse me, do you know where this, this and that is? I'll ask them to repeat themselves, I'll say, you're looking for this? And they'll be like, yes, this, this and that, it's a special brand or whatever. I'll immediately jot down or I'll remember exactly what they asked of me and I says, well, excuse me, I'll go get my manager. I don't specifically know where it is and I'll go, I'll say, if you don't mind waiting, I'll go get a manager for you and they'll get you exactly where you need to go. I think it's very important to not give misinformation because misinformation I think is worse than not knowing something. I think giving someone false information or putting in something you're wrong about, especially if you've made a mistake or you're not that knowledgeable yet, I think it's important to not mislead people and it's not good to put down wrong information. And so if I don't know something, I'm going to ask, immediately find someone who knows the answer, if the customer is willing to wait, if not, I'll try to figure out where it is. But I don't think blurting out something I don't know where it could be. So if they ask me somewhere and I send them in the opposite direction, it's just going to upset them more. So I think going to someone who knows more about this or maybe getting someone to talk to them while I go find a supervisor or manager, I think is the best route to resolving me not knowing something and getting someone who does.