So, one item that I definitely have been discussing with management and been working on previously and I'm very aware of, was being a little too lengthy with some of my communications with clients or customers or underwriting, correspondence, just being too lengthy or wordy with communications and kind of just working on to work on the brevity of whether it's in electronic communication or, you know, phone communication, just being more concise and direct with my responses to clients and it's really been something I've been actively focused on bettering, so that would be something I'm not necessarily going to say it drives them crazy, but it is something that I've been actively working on to better for myself.