The goals that were given at my last job, I worked at H&R Block as a receptionist, and basically it was pretty fast-paced. We had to, at least I, since I was the only front desk receptionist, I had to make sure that the clients were taken care of by getting them checked in on time, making sure that the tax pro was available to take care of them and taking care of all their documents and getting it scanned in before they even asked me, before they got back to seat at the tax pro's desk. That is something that kept the flow of the clients coming in and out. It provided a more smooth operation of that, and also the clients were satisfied if they were served in a timely manner. So that was something that was important at that office.