Hello. Oh, I think that's playing in the background, but I'm currently a customer service representative for my local Allstate office that I work for. I handle most of customers' concerns and inquiries regarding their accounts. That's including billing, coverages. I am licensed for property and casualty. I'm actually in the works of getting my life insurance license. Outside of work, I'm also an online student where I study at Phoenix University for data science and overall, I love to be talking to people. I enjoy getting to know and connect with new people every day, and I look forward to working with you guys.