I've always found the insurance company and industry just in generally very mysterious for many people, now having had insurance for quite some time myself, I love understanding the details, the nuances of how these plans really can benefit you, and always making sure to be able to take advantage of the knowledge, the plans, the resources, and that's something now just having had some experience in understanding how plans and insurance generally work, I would love the opportunity to be able to get more hands-on and really help those individuals who may not have the full understanding of what it is that they're really trying to take advantage of with their plans, and really be that voice, that point of contact, that helper for them to really try and help in day-to-day questions, you know, and how can these plans or current plans or other possible plans can really benefit them.