So, what drew me to this position is team collaboration. I love being able to work in a great team-based environment where everybody's able to achieve not just their own goals, but goals as a team and be able to not just meet expectations, but go beyond those and exceed them even further so that everybody benefits from that. Documentation and processing. I love being able to document everything as we go along in a step-over process and put those into a language that everybody can clearly understand so then there's no miscommunication between us on the team and or people who are receiving insurance policies from this agency. Customer service. I've been a part of customer service between seven and eight years now. I'm excellent at effectively communicating and handling customer issues, not just by myself, but with team members so then everybody's on the same page for a client's issues.