So, back at my old insurance sales job, there was a customer. He was very adamant that insurance itself was a scam, even though you do need it. Of course, in Massachusetts, he believed that every insurance company was just going to raise their prices out to get you, everything along those lines. Biggest nonbeliever about it, he said he talked to all these places and he was tired of people calling him. After a lengthy conversation of just letting him talk and his frustrations out, I addressed some of the stuff he had, and I said, listen, I understand why you would feel that way. I'm a young man myself. I'm just getting insurance without my parents, and it sucks. I'll be honest with you, it sucks. And just validating his feelings on those objections that he had, after that, I was able to get him on the phone, stay long, and tell him that, hey, listen, I understand if you don't want insurance, but you do know you need it out here. I don't want anything to happen to your vehicle. So what I can do is I can tell you right now what you were supposed to be paying for insurance is way too high. I got something lower for you. And we just were able to build a good rapport with him, show him my honesty, show him that I care. And eventually, he was able to finally decide on buying insurance. Mind you, it was after him saying, I'll try later, try later, and I was persistent enough where the next time he kept saying try later, I'm like, listen, I don't want to get you off the phone without you making decisions here today because you know you need it. I know you need it. I don't want you to get in a situation where you don't have it, especially when you need it. So we were able to get him a good price on insurance. I believe he's still with the company to this day. And I'm just glad I was able to help him out in the long run, even though no matter how difficult he wanted to make it, we still wanted to make sure we were able to help him out.