Strategies to build relationships with potential customers. I think it's just knowing the products that are available, assessing their needs, knowing what to suggest, being a good listener, having good answers for them, feedback to their questions, knowing what would or what should work for them given what their needs are, and just suggesting that and being confident when suggesting these things and leaving no questions asked to why I'm suggesting it, what this could do for them, how this could help them. I think just having them building up a trusting relationship is the best part of building a relationship.