I bring to the job are my personality. I'm a very people-oriented person. I have a very highly skilled and active listening and I think that's one of the most important things that somebody needs to do in this field is you need to listen to your members or your customers whatever you call them in your company because that's the most important thing that people want to do. They want to be listened to. They want their their concerns noted and if they feel like that they are being listened to and they are being their concerns are being attempted even if you can't take care of the problem at hand if they are at least being listened to then that's half the battle. So you know in being friendly there's so many companies now that the agents or the customer service people are not friendly and that's just you know at the bottom line is what kind of