So this one is a little bit a little bit of a quirky question. Describe a situation in which you felt it might be just justifiable to break a company policy or alter a standard procedure. What did you do? Not really sure. I can really think of too many examples. Maybe perhaps this is I don't know if this is like really exactly like connected to insurance but as a substitute teacher sometimes the main teacher would leave me lesson plans and the kids weren't listening so I had to just teach the topic by myself like it through my own knowledge or research of my own research so just to keep calm I guess just to keep the class calm and so they get some education from the from the class and I guess the same could be applied to to insurance in a way because I was given a script to follow occasionally I did go a little bit off script or kind of made it my own so I don't know if that really counts towards the question but just to just to build that trust with a client that's that's most important yeah I guess alter a standard procedure I guess that would count as altering a standard procedure perhaps and I also in lab to like you're giving kind of a set of rules for an experiment and then some of them you have to tweak a little bit so everything you know you always follow the standard procedure but you tweak it so it's kind of your own