INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(86419, 49008, 1211, 9708, 1, NULL, 37, '202411114252420495_convert.mp4', 'My critical thinking, stress tolerance, and just my personable attitude really separates me from other candidates. I\'m very coachable, I take constructive criticism well, I use it in my day-to-day, I love learning, and like I said, I have so much customer service experience dating back to when I was nine years old working with my mom on the weekends, and I have remote experience too, so I believe that\'s helped. I\'m also very, very responsible being a mom of four.', '2', 0, '0', '2', '2024-11-01 18:25:28', '2024-11-01 18:30:09', NULL),
(86420, 47852, 1251, 11251, 1, NULL, 36, '20241111426161818_convert.mp4', 'I applied for this position because I wanted to find a job that is going to be a remote position and also to help others protect themselves in many ways. And when I found out about the life insurance, that made me realize that that would be the best way to help the community and the world as a whole.', '2', 0, '0', '2', '2024-11-01 18:26:06', '2024-11-01 18:30:14', NULL),
(86421, 48910, 1251, 11423, 1, NULL, 100, '20241111325529763_convert.mp4', 'What separates you from other candidates? The thing is, I\'m a hard worker, I love my career, and I do what I\'m supposed to do. So I comply with all what I do, just what I have to do, I do it properly. My perfection is great all the time. So this is why I can say that I\'m different from the other people. Okay, I don\'t know them, I can\'t compare with people who I don\'t know, but the thing is, about perfection, I\'m the best. All the time, I mind on my job, that is my key, my important key, I have. So as I know, when you perform well your job, is what separates you from the others, yeah. So my goals, my ambition, is to be good at work, on time, doing well what they ask me to do, that is what separates me from the other candidates.', '2', 0, '0', '2', '2024-11-01 18:26:08', '2024-11-01 18:30:23', NULL),
(86422, 47852, 1251, 11252, 1, NULL, 105, '202411114335394254_convert.mp4', 'My last job over at Price Chopper, I was a front-end specialist. I was cashing out the customers as they were going down the line. I made sure that they had their coupons. I made sure that I could save them money in some ways through perks of membership. I also made sure that the inventory was set as well. The lane was nice and clean. It made it more inviting for the customer to want to come through. Then I also followed the protocols in order to have it run smoothly and hit every box that I was supposed to hit in order to have great customer service. The goal was to make sure that everyone was met with a friendly and inviting atmosphere as well as having secret shoppers come through. I was able to get a high score unbeknownst to myself that I was talking to one. I met that a couple of times.', '2', 0, '0', '2', '2024-11-01 18:34:07', '2024-11-01 18:35:15', NULL),
(86423, 48764, 1295, 11332, 1, NULL, 50, '202411113355577624_convert.mp4', 'So, when I worked for Amazon as a Transportation Analyst, we used to get 40 choices per day to solve, which contained driver and customer issues, and I used to do it by priority and I used to achieve that goal every other day by at least 10 of the 3 choices. Basically, I did it together 40 choices per day, I used to do between 4 to 6, and I used to organize it by priority and that\'s how I used to achieve my goal.', '2', 0, '0', '2', '2024-11-01 18:36:07', '2024-11-01 18:40:06', NULL),
(86424, 48497, 1222, 9797, 0, NULL, 22, '202411114405420907_convert.mp4', 'What attracted me to this position was because it was an entry-level insurance position and I have been looking to get back into my insurance career, use my license and get better skills with that career choice.', '2', 0, '0', '2', '2024-11-01 18:40:24', '2024-11-01 18:45:04', NULL),
(86425, 48497, 1222, 9798, 1, NULL, 31, '20241111442099062_convert.mp4', 'The goals that I am given at my current position working basically safety for the city of Tampa and Ybor City. I am given goals every day, you know, make sure that people are safe when drinking, that homeless are not, you know, being too rowdy or disrespectful towards the guests and cruisers coming into the city and I always meet and exceed them every day.', '2', 0, '0', '2', '2024-11-01 18:42:04', '2024-11-01 18:45:07', NULL),
(86426, 48497, 1222, 9799, 1, NULL, 31, '202411114425263979_convert.mp4', 'My goals for my professional life is to advance in a career. I do not want to be stuck in the same position for 10-15 years. I work my butt off to promote and to keep promoting up. I want to one day be the boss. That\'s my goal. And I have no problem working until I get it. So that\'s what my goals for professional development are.', '2', 0, '0', '2', '2024-11-01 18:42:54', '2024-11-01 18:45:11', NULL),
(86427, 47852, 1251, 11253, 0, NULL, 32, '202411114441824053_convert.mp4', 'I\'m looking, oh, sorry about that. My goal is to grow and excel in the position in order to create my new career, a new livelihood, hoping to see and understand the leadership skills and communication techniques in order to grow the business.', '2', 0, '0', '2', '2024-11-01 18:43:11', '2024-11-01 18:45:15', NULL),
(86428, 48735, 726, 11472, 0, NULL, 94, '202411114455793492_convert.mp4', 'So my typical day kind of depends on the day I guess. They\'re all relatively different but Mondays and Tuesdays normally look the same because we receive our truck on Mondays and we push the truck out on Mondays and then Tuesdays we get there kind of early so like 5 or 6 in the morning and that\'s when we do our floor moves and floor changes and all that stuff and then the rest of the week kind of looks the same. I get there around 9, 10 it kind of depends on the day and I have to check our numbers from the day before and write them down. I also need to check like emails or if there\'s anything that changed overnight and we also always have stuff going on sale so that needs to be verified and I kind of do all my computer work in the morning first when I get there and as soon as that\'s done I usually go out to the floor and I check if anything needs to be restocked or fixed and that\'s usually when I spent most of my time and I spend pushing out products and engaging with customers and also helping them out and ensuring that management is set for the day and help them as they need anything with customers or dealing with anything and that\'s kind of what the rest of my day looks like but it kind of looks a little different every day but that\'s kind of the main thing.', '2', 0, '0', '2', '2024-11-01 18:43:32', '2024-11-01 18:50:09', NULL),
(86429, 48497, 1222, 9800, 1, NULL, 33, '20241111443423442_convert.mp4', 'So I\'ve always believed that communication is key. A lot of people communicate in different ways so you kind of have to know how they understand and talk and comprehend to know if the message is getting across. I\'ve had minor situations with team members and co-workers and the best thing for me is to just actually sit down and have like an adult conversation and explain you know how I seen things and have them explain how they seen things and see if we can maybe see where things got misaligned.', '2', 0, '0', '2', '2024-11-01 18:43:45', '2024-11-01 18:45:25', NULL),
(86430, 48497, 1222, 9801, 1, NULL, 30, '202411114443324668_convert.mp4', 'I believe what separates me is I am extremely friendly, I\'m hard-working, I\'m willing to do anything and everything to make sure that my job is done. Whether it means coming in early, staying late, going above and beyond to make sure that the customer is also happy because I believe customer service in any position is very important and I\'m very easy to get along with. I\'m just a bubbly energetic soul.', '2', 0, '0', '2', '2024-11-01 18:44:36', '2024-11-01 18:45:28', NULL),
(86431, 49012, 772, 11500, 1, NULL, 34, '202411112452661166_convert.mp4', 'I\'ve always had a passion for working with people, you know, providing the best customer service possible to anyone and everyone that I come in contact with. And I\'ve heard good things about the agency, just that they share the same ideals that I do regarding customer service. And I love the idea of being able to actually make a difference in someone\'s life, be able to make them, you know, have the ability to pay more bills or anything like that. Providing insurance is one of the best things that you can do for someone.', '2', 0, '0', '2', '2024-11-01 18:45:30', '2024-11-01 18:50:12', NULL),
(86432, 47852, 1251, 11254, 1, NULL, 41, '202411114453625961_convert.mp4', 'The only situation that I went through with another team member was time slots. Our schedules were varying and I was getting most of the hours, which was great, but it was also not leaving me time for taking care of family. So I went and talked to that team member and came up with a plan that works best with both of us.', '2', 0, '0', '2', '2024-11-01 18:45:42', '2024-11-01 18:50:18', NULL),
(86433, 49012, 772, 11501, 1, NULL, 19, '202411112455864787_convert.mp4', 'I think that my empathy separates me from other candidates. It\'s my number one asset in my customer service, as well as my daily interactions with other people. I really think that it\'s a skill that\'s not necessarily taught as much anymore, so it really sets me apart from everyone else.', '2', 0, '0', '2', '2024-11-01 18:46:02', '2024-11-01 18:50:20', NULL),
(86434, 48764, 1295, 11333, 1, NULL, 35, '202411113463161789_convert.mp4', 'My goals for professional development is to be good at communication and customer service and also be good at sales and this job will help me advance my communication and it will also help me to advance my sales skills.', '2', 0, '0', '2', '2024-11-01 18:46:40', '2024-11-01 18:50:24', NULL),
(86435, 49012, 772, 11502, 1, NULL, 39, '202411112464979523_convert.mp4', 'I have about seven years of experience in customer service. I started off in food service when I was in high school, worked my way up into management. I managed a gas station in Savannah, Georgia, and then I moved my way into call centers working with Connect4Health Colorado, as well as Anthem Blue Cross Blue Shield, and then I moved more into the financial aspect of call centers with working with T. Rowe Price, and then most recently I have started working in hospitality. I\'ve been working a front desk position at Motel 6 for almost a year now.', '2', 0, '0', '2', '2024-11-01 18:46:53', '2024-11-01 18:50:28', NULL),
(86436, 47852, 1251, 11255, 0, NULL, 49, '202411114501642063_convert.mp4', 'I feel that my analytical, questioning mind, and being detail-oriented separates me from all the other candidates, as well as a drive to make a career instead of just a job. I would like to make something of myself and also help others while doing it. Helping myself while helping others. I try to live by that motto, and I really feel this is the career to do so.', '2', 0, '0', '2', '2024-11-01 18:48:11', '2024-11-01 18:55:08', NULL),
(86437, 48735, 726, 11473, 1, NULL, 60, '202411114483670042_convert.mp4', 'I think I would describe my personality as very ambitious. I always want to learn something new. I always want to add to learning anything, so I want to know how everything is done and why. I always have a thousand questions, and I am very self-motivated. I have had multiple jobs and studied at the same time, so I am able to self... I\'m very self-motivated and really ensure that I produce the best quality of work. I am detail-oriented. I want... I know if something has to be done a certain way, I ensure that it gets done that way and that it\'s done correctly. And I\'m also very outgoing and a very extroverted person. I like to talk. I like to talk to people. I like to interact with people. And I think that, yeah, I just like being out there and like talking to people. And, yeah, that\'s about it.', '2', 0, '0', '2', '2024-11-01 18:48:42', '2024-11-01 18:50:33', NULL),
(86438, 48764, 1295, 11334, 1, NULL, 25, '202411113493951821_convert.mp4', 'I\'ve never really experienced a problem with a team member before, but if it happens in the future, I would talk to the supervisor or the team manager about it and resolve the situation in a professional manner. Thank you.', '2', 0, '0', '2', '2024-11-01 18:49:46', '2024-11-01 18:50:35', NULL),
(86439, 48735, 726, 11474, 0, NULL, 50, '202411114515670325_convert.mp4', 'I feel like my biggest challenge in my current job is there\'s no more room for me to grow. I went from being hired to the highest position I could go in less than a year and I\'m, like I said, I\'m very ambitious and I\'m someone who wants to continue learning and growing not only in my career but as a person as well. And I resolved that issue with kind of stepping back and realizing that unfortunately there is not any growth for me or potential growth for me where I am. And as someone who\'s very ambitious, like I said, I want to continue in my career. So that\'s why I am currently looking for somewhere I can grow and somewhere I can, like I said, grow in my career and also as a person.', '2', 0, '0', '2', '2024-11-01 18:50:57', '2024-11-01 18:55:12', NULL),
(86440, 48764, 1295, 11335, 1, NULL, 23, '202411113533884905_convert.mp4', 'I\'m a quick learner and I\'m interested in gaining new skills and knowledge and I\'m always open to grow and I always do my best to complete the tasks that\'s given to me. Thank you.', '2', 0, '0', '2', '2024-11-01 18:53:44', '2024-11-01 18:55:14', NULL),
(86441, 48575, 726, 11472, 0, NULL, 26, '202411114584152747_convert.mp4', 'Unfortunately, I am currently unemployed, but at my last job, a typical day, was working in the returns department where I processed and refunded customers for their orders, and I also worked in the returns trailer where I unloaded all of the return packages to be processed in the returns department itself.', '2', 0, '0', '2', '2024-11-01 18:57:11', '2024-11-01 19:00:06', NULL),
(86442, 48575, 726, 11473, 1, NULL, 12, '2024111151326268_convert.mp4', 'I would describe myself as a quiet but outgoing individual. I have a very creative mind and I love putting my artistic and detail-oriented', '2', 0, '0', '2', '2024-11-01 19:01:04', '2024-11-01 19:05:02', NULL),
(86443, 48735, 726, 11475, 0, NULL, 71, '20241111524827463_convert.mp4', 'So, I think my ideal work day would be, I would get up in the morning and go through my emails and messages that I might have received during the night and then adjust my to-do list according, if there\'s anything that needs to be done right away, anything that they need with urgency, I would make sure that that gets done first and adjust my to-do list according to that. And I would also, just during the day, complete all my tasks for the day as fast as possible, but also with accuracy and ensuring that I provide the best quality of work. I would also check in regularly with my colleagues and my boss to make sure that if there\'s anything else that needed to be done and, like I said, make sure everything gets done on time as I am very detail-oriented and like to have stuff done at a certain time and deadline. So, I would just ensure that I check in regularly and make sure that everything gets done as it\'s supposed to get done and with the best results.', '2', 0, '0', '2', '2024-11-01 19:01:25', '2024-11-01 19:05:07', NULL),
(86444, 47862, 1305, 11118, 0, NULL, 23, '20241111434164360_convert.mp4', 'So I\'m interested in this position because it\'s something I\'ve recently researched about and I was really interested and it got my attention. So I was really looking forward to it. It\'s something that you can have a lot of different opportunities to and definitely something I want and to learn more about.', '2', 0, '0', '2', '2024-11-01 19:01:30', '2024-11-01 19:05:09', NULL),
(86445, 47862, 1305, 11119, 1, NULL, 26, '2024111144481529_convert.mp4', 'So in my last position, some goals we had was a certain number that we had to meet by the end of the day, like a certain number of calls we had to make. So I definitely try to get the most important calls to be done first and focus on that before doing anything else. And I always reach my goal because I always took it as a priority and to get it done as quickly as possible.', '2', 0, '0', '2', '2024-11-01 19:04:52', '2024-11-01 19:05:12', NULL),
(86446, 48735, 726, 11476, 1, NULL, 81, '20241111553884387_convert.mp4', 'So, I think what separates me from other candidates is, you probably have heard this a lot, but I do generally have a really good attitude, and I always provide the best quality of work, and I\'m a really fast learner, I love to learn more, I want to grow, I want to, like I said, I want to learn as much as I possibly can, and I enjoy collaborating with other people and working with other people, but I also can work on my own, I am very self-motivated, I am very dedicated to my job, and I am very loyal to my employers as well, and I\'m very flexible with not only my hours, but anything else that needs to be changed, I embrace change, and I know that it\'s, I don\'t always enjoy it, but I know that it is necessary, and I am very adaptable to anything that comes my way, and I\'m, I don\'t know, I think I\'m just a really outgoing person, I enjoy, if I do something, I do it wholeheartedly, and I feel like I, that puts me above other candidates.', '2', 0, '0', '2', '2024-11-01 19:05:45', '2024-11-01 19:10:07', NULL),
(86447, 47862, 1305, 11120, 1, NULL, 23, '20241111463196633_convert.mp4', 'so right now for me a short-term goal is definitely starting working in the insurance business and I probably want to start like or have this completed by the end of the year a longer term goal would definitely be like getting my own place getting my own house maybe done in like three to three two years maybe', '2', 0, '0', '2', '2024-11-01 19:06:37', '2024-11-01 19:10:09', NULL),
(86448, 47862, 1305, 11121, 0, NULL, 20, '20241111492980486_convert.mp4', 'Some strategies that we use to build a relationship with a potential customer would definitely be kind to them, be patient, have respect for them and always really listen to their problems and also have empathy for what they\'re going through. Imagine this was happening to you, how you will feel and just really listen to the customer.', '2', 0, '0', '2', '2024-11-01 19:08:43', '2024-11-01 19:10:10', NULL),
(86449, 47862, 1305, 11122, 1, NULL, 22, '20241111411261312_convert.mp4', 'So, for me, some qualities a sales representative should have are definitely being honest, definitely having patience with customers and being a people\'s person, also having an eager need for working and for selling, and always doing the right thing no matter like if anybody\'s watching you, stay true to yourself.', '2', 0, '0', '2', '2024-11-01 19:11:32', '2024-11-01 19:15:03', NULL),
(86450, 48575, 726, 11474, 0, NULL, 58, '202411115151535123_convert.mp4', 'First off, I\'d like to apologize because I meant to retake the last video to the previous question. So I\'d like to say that I\'m a quiet but outgoing individual that has a creative mind and a kind heart. I love to work with a team of people that have the same willingness to learn and determination as I do. The biggest challenge that I faced on my last job was the fact that I worked with a team of people that did not have the same work ethic as I did. The outcome was that I ended up working on a lot of the big projects and doing different tasks that a lot of people did not want to do. I tried to resolve this by going to my manager and coming up with ideas that could solve this problem and unfortunately my manager did not do anything about this problem and I continued to do a lot of these tasks that a lot of people did not want to do and I was not being compensated and being treated the same as these other workers that did not have the same as me. I wish that didn\'t have to happen.', '2', 0, '0', '2', '2024-11-01 19:13:33', '2024-11-01 19:20:08', NULL),
(86451, 48564, 726, 11472, 1, NULL, 20, '202411114164345883_convert.mp4', 'A typical day at my current job is answering the phone, doing customer service, making customer changes, you know, taking people\'s information to quote new policies, and just cross selling. A lot of cold calling, and that would be a typical day at my job.', '2', 0, '0', '2', '2024-11-01 19:16:46', '2024-11-01 19:20:10', NULL),
(86452, 48564, 726, 11473, 1, NULL, 13, '202411114171582915_convert.mp4', 'I would describe my personality as caring and honest and just fun funny light easy', '2', 0, '0', '2', '2024-11-01 19:17:17', '2024-11-01 19:20:11', NULL),
(86453, 48575, 726, 11475, 0, NULL, 19, '202411115193264331_convert.mp4', 'I like to have a constant workday, so I like to start having a quiet morning working on a to-do list for all the tasks that I have to do for the day. I want to complete these tasks at a productive level and in my day having most of these tasks done or all that I can do for that day. Finished.', '2', 0, '0', '2', '2024-11-01 19:18:37', '2024-11-01 19:20:14', NULL),
(86454, 48564, 726, 11474, 1, NULL, 34, '202411114185565471_convert.mp4', 'My biggest challenge was with the co-worker and her just lying to customers and, you know, them calling in upset, but I worked through it just by trying to help her, trying to, you know, be there when she answered the phone so that she wouldn\'t, you know, not look up the customer policy and find out the issue. She would just, you know, make up something and tell them just something and they\'d call and all upset, but so I would just be there to help her. She ended up quitting, so I didn\'t want to deal with it no more.', '2', 0, '0', '2', '2024-11-01 19:18:58', '2024-11-01 19:20:17', NULL),
(86455, 48564, 726, 11475, 1, NULL, 12, '202411114192250387_convert.mp4', 'Writing new lines of business. That would be my ideal work day.', '2', 0, '0', '2', '2024-11-01 19:19:23', '2024-11-01 19:20:19', NULL),
(86456, 48564, 726, 11476, 0, NULL, 10, '202411114201141772_convert.mp4', 'My customer service would set me apart from the others.', '2', 0, '0', '2', '2024-11-01 19:19:54', '2024-11-01 19:25:03', NULL),
(86457, 48575, 726, 11476, 0, NULL, 38, '202411115223278075_convert.mp4', 'I think what separates me from the other candidates is my willingness to learn and my drive. I know that I do not have the same experience as other candidates, but I think that\'s what pushes me harder to get this job. I know that I can do all the tasks that are there, and I am so... I feel pushed in this direction. I no longer want to be in a warehouse and do a physical labor job. I want to do something more intellectual. I want to do something in a completely different career path, and I really feel like I can do this job well.', '2', 0, '0', '2', '2024-11-01 19:21:11', '2024-11-01 19:25:07', NULL),
(86458, 48367, 726, 11472, 1, NULL, 121, '202411115304392841_convert.mp4', 'Hi, I\'m Jamie. So a typical day at my most recent job, I was a store manager with Kroger. So I ran the operational side. So I had, I was in charge of about 200 employees. They had traveled, they, I actually had traveled to six different locations in central Indiana. So I worked with smaller group of employer employees, and then a larger group. So just depend on on the location of where I was, but my typical day look like I would get into the office, I would check my emails, and then I would kind of sort out my day and write in a planner. And then I would lead a team meeting with all my employees, get the day started and give them goals for the day. So whether that looked like in food service, making sure we\'re, you know, the chicken, we\'re running the temp logs, making sure we\'re putting out the holiday products, if there\'s a holiday around the season, making sure we\'re checking our end cap displays, checking the truck schedule. So I kind of did a lot of different things, but that kind of breaks it down a little bit for you. And then I would lead into corporate meetings, I would have those most of the day, I would check on the budget and write up a budget analysis of our weekly profit and what our goal, like margin would be depending on the season, or if it was a holiday, or if we had, you know, fresh product coming in that week, that I knew that would make us a lot of money, I was just kind of estimate there and analyze the numbers. And just led to, you know, just maintaining the store walking around the perimeters, going outside, checking the lots, just making sure everybody\'s safe. So yeah, that\'s kind of a little bit, a little tidbit of my management at with Kroger as an operation.', '2', 0, '0', '2', '2024-11-01 19:31:06', '2024-11-01 19:35:13', NULL),
(86459, 49021, 1253, 10467, 1, NULL, 24, '202411114321813143_convert.mp4', 'What attracted me to apply to this job is a new career field opportunity and growth.', '2', 0, '0', '2', '2024-11-01 19:32:21', '2024-11-01 19:35:16', NULL),
(86460, 49021, 1253, 10468, 1, NULL, 40, '202411114332190045_convert.mp4', 'My last position consists of meeting with clients day-to-day, taking calls and emails, monitoring them, keeping an update on their information and their identification, seeing if they needed any resources for mental health or counseling or doctor, dental appointments, asking them to be more out in the community as we had a shelter to participate more so I can monitor them and evaluate them.', '2', 0, '0', '2', '2024-11-01 19:33:25', '2024-11-01 19:35:20', NULL),
(86461, 49021, 1253, 10469, 1, NULL, 24, '2024111143457456_convert.mp4', 'Professionally, I want to have the opportunity to grow and not just stay in a customer service environment. So with this new career change, I plan on having new skills, new training, and a new career goal, and an opportunity to grow in the career that I\'m in or grow towards a new career.', '2', 0, '0', '2', '2024-11-01 19:34:08', '2024-11-01 19:35:22', NULL),
(86462, 48367, 726, 11473, 1, NULL, 50, '202411115341695394_convert.mp4', 'So, I guess I would describe my personality as I\'m very hardworking and I love to relate to people. I love to communicate with others. I love to build relationships. I like to meet new people. I like to get to know them and their backgrounds and the stories and I\'m just really involved in charity events and things with the public. I had to do that with my former job and I loved it. That\'s how I got to know the community and know my shoppers, my everyday shoppers that would come into certain stores. It was just really great. So, I would say that I\'m really patient, easy-going, and communicative and I love to meet people.', '2', 0, '0', '2', '2024-11-01 19:34:27', '2024-11-01 19:35:27', NULL),
(86463, 49021, 1253, 10470, 1, NULL, 34, '20241111435910995_convert.mp4', 'If I have an issue with a team member or management, I would just give my opinion, let them know my understandings and where I come from with my information or my experience, tell them what happened from beginning to the end, and if they have any criticism to give to me, that would be solved or we would be able to have a communitive conversation as we work together and we build off of it.', '2', 0, '0', '2', '2024-11-01 19:35:13', '2024-11-01 19:40:04', NULL),
(86464, 49021, 1253, 10471, 1, NULL, 27, '202411114355215292_convert.mp4', 'What separates me from other candidates, I do have customer service background, but I am looking to start a new career, so I have growth, I would like to be trained and educated more about the new career I\'m trying to get into, and I would like to start from the bottom, get all my information so I can be a great asset in the company.', '2', 0, '0', '2', '2024-11-01 19:35:55', '2024-11-01 19:40:06', NULL),
(86465, 48367, 726, 11474, 1, NULL, 103, '202411115371326259_convert.mp4', 'Um, my biggest challenge, well, they had moved me, they moved me around based on the needs of the store with Kroger, grocery retail, and I think that\'s kind of standard all over in the industry, but specifically speaking about Kroger, they moved me to a location that was really run down. It was a hazard. It was taken over by a lot of homeless population, a lot of crime in that store. I worked late nights by myself, which was very scary. I had to carry pepper spray on me. Um, I had to hire security that I had to ask corporate to hire extra security because it was getting that bad. And kind of the final straw with my employment with Kroger was when somebody came in, it was, I would assume a homeless person by just the way they looked, they didn\'t have shoes on and they were quite dirty and, um, they seemed like they were under the influence of some kind of substance. But this male came in and he had a knife and he tried to stab me and he tried to stab some of my employees and he chased us. And it was such a traumatic event. I was like, I don\'t think I can do this alone. I can\'t operate this store by myself. And it was kind of my last straw of ending my employment with Kroger. They couldn\'t move me out of there just because the needs, they needed me there. They didn\'t have anybody else and that\'s fine and that\'s okay. But I had to go elsewhere for employment and, and so this is kind of what drew me into apply for this position. I loved Kroger, I loved all the people I worked with, but sometimes, you know, situations like that happens and you know, you got to make the best of it. But yeah, unfortunately, um, that was my biggest challenge.', '2', 0, '0', '2', '2024-11-01 19:37:34', '2024-11-01 19:40:17', NULL),
(86466, 48367, 726, 11475, 1, NULL, 64, '202411115403686317_convert.mp4', 'I would say an ideal workday would just be, you know, waking up, being organized, accomplishing tasks, you know, working with others or working well independently. It just all depends on the position and the job itself and what the day entails. But I mean, I think a good day is in general is accomplishing all your tasks that you needed to get done, things going smoothly, problem solving correctly, and just, you know, enjoying your position. So I guess that would be for this position specifically a kind of a little ideal workday that I would picture. I know things happen, but I strive for accomplishment and reaching goals. So that would make me happy if a day like that, you know, happened. And so, yeah, I guess that answers your question.', '2', 0, '0', '2', '2024-11-01 19:40:50', '2024-11-01 19:45:08', NULL),
(86467, 48367, 726, 11476, 1, NULL, 51, '20241111541505570_convert.mp4', 'What separates me from other candidates? That\'s kind of a hard one. I don\'t know what specifically you\'re looking for usually When I\'ve done interviews in the past I guess in human resources and being operations I look for somebody that matches the team Personality wise and is a hard worker and I would say that I have a really outstanding Personality I get along with anybody. I love I love people in general and to help others So that makes me me and if that\'s what you\'re looking for, then that\'s great. I Work hard. I\'m on time. I Really take pride in what I\'m doing. What role I\'m doing. So I mean all those things I think with my history and my background would make me stand out. So yeah', '2', 0, '0', '2', '2024-11-01 19:42:03', '2024-11-01 19:45:13', NULL),
(86468, 49019, 824, 11482, 0, NULL, 29, '202411115582735132_convert.mp4', 'I was initially attracted to this position because of the growth opportunities that were listed in the description and being able to contribute to a collaborative team that really just drew me in and specifically for the position I Wanted to be able to contribute my skills that I\'ve had past experience with and being able to do social media and Use that past experience just drew me into the position', '2', 0, '0', '2', '2024-11-01 19:57:21', '2024-11-01 20:00:06', NULL),
(86469, 49019, 824, 11483, 1, NULL, 28, '20241111612027130_convert.mp4', 'When working with Andre Collective, one goal they gave me was to develop and execute a Giving Tuesday campaign. Through this campaign, the goal was to get at least 10 one-time donors and five monthly donors for a consecutive year. And through the campaign, I exceeded those expectations and we got over 50 one-time donors and we got 10 monthly donors.', '2', 0, '0', '2', '2024-11-01 20:01:24', '2024-11-01 20:05:05', NULL),
(86470, 47936, 1277, 11069, 1, NULL, 84, '20241111345380458_convert.mp4', 'What attracted me to apply for this position is that it is in the insurance world realm. So I am currently getting the opportunity to kind of restart my career and look for something new. And I have decided to pursue the world of insurance. I think that it\'s going to challenge me, which is I really do love a challenge in my work environment. I also believe that this role is going to allow me to still, you know, fulfill my passion. I love working with people. You\'ll see from my resume that I have worked in customer service pretty much throughout my entire work history. And I love working with people, being on the phone, answering emails, things like that. I believe that this position is just going to kind of combine everything that I\'m looking for in this new career venture that I\'m going for. I\'m looking for, you know, like a challenge, like I said, but also a position that I can grow within. And I think that this position in this company is going to allow me to do that. I\'m also looking for a role that will grow with me. I am moving, like I said, I\'m starting a new career adventure, and it\'s due to us moving to Alaska. And I\'m looking for something that I can grow within, but will also grow with me and my family as we grow. And I believe this position will allow me to do that.', '2', 0, '0', '2', '2024-11-01 20:05:03', '2024-11-01 20:10:12', NULL),
(86471, 47936, 1277, 11070, 1, NULL, 121, '20241111372066231_convert.mp4', 'The goals that I was given at my last position have actually, I met them and exceeded them and has led me to my current position of where I\'m at now. I started as just, you know, an entry level sales rep for customer service and I was constantly exceeding our metrics of, you know, contacts per hour. My quality was exceptional, I, you know, very minimal mistakes, nothing that was costing our company money to have to, you know, correct. And by doing that and continuously doing that, I was able to move up very quickly within the last five years that I\'ve worked for my current company, which is Gemini. Like I said, I started in sales and I met all of their goals. So then I applied for a new position and I applied for the help desk position and help desk is like that internal knowledge base where all of our internal employees go to you for answers for difficult scenarios or situations or customers that they\'re dealing with. And I was able to meet all of my, you know, metrics for that and that involves like a lot of multitasking. And again, that was also, you know, processing excellent quality, making sure that you were available as that go-to. And I hit all of those and then I was able to, you know, exceed from there and start my position as an onboarding trainer, which really excited me because I got to work with the new faces of our company that were coming in and I got to kind of be that mentor for them and I got to train them and all of our processes and, you know, the Gemini way in our culture. And I really, really, truly enjoyed that position and my goal was, you know, for that position where, you know, getting everybody onboarded and successfully onboarding them, you know, as they were onboarded, making sure that they\'re understanding their job, their quality is good. And I was able to hit all of those metrics, which led me to my current position. And so, you know, I\'ve been given multiple tasks, multiple goals, and I\'ve been able to achieve all of them to continue to move my way up throughout my current company.', '2', 0, '0', '2', '2024-11-01 20:07:31', '2024-11-01 20:10:27', NULL),
(86472, 49019, 824, 11484, 0, NULL, 13, '202411116124666265_convert.mp4', 'My professional goal is to be able to develop my digital marketing expertise and through this job I hope to build my skill sets through various projects.', '2', 0, '0', '2', '2024-11-01 20:12:19', '2024-11-01 20:15:03', NULL),
(86473, 47936, 1277, 11071, 1, NULL, 70, '202411113122319607_convert.mp4', 'So, my goals for professional development, like I said, this is a new industry to me. So I am really trying to go at it like full force. My goals would be to learn the industry, take all of the necessary courses and classes that are needed for the different licensing options and really utilize the coworkers that I have around me, whether that be from a Teams chat or things like that, to gain industry experience and eventually I would like to move my way up through the insurance world by being licensed in multiple different things for insurance and selling insurance even and moving kind of more out of that customer service world but more into a sales side of things. And I plan to do that by utilizing the resources around me that this position would offer me. And I will take those courses, take those classes, take the advice that I can have from my peers. So yeah, my goal is really to grow within the company and learn as much as I can right off the bat.', '2', 0, '0', '2', '2024-11-01 20:12:30', '2024-11-01 20:15:12', NULL),
(86474, 49019, 824, 11485, 1, NULL, 36, '2024111161462531_convert.mp4', 'When being the general manager at Chipotle, I had many encounters with issues with team members and with the crew members, and oftentimes I felt the best way to go about the situation was to immediately communicate. One specific example was that a person kept falling behind on their prep work, so every time they would do that, I would ask them what happened, what are the steps we could do to move forward, and every time we left these conversations, both of us walked out better and we had a solution to move forward with.', '2', 0, '0', '2', '2024-11-01 20:14:08', '2024-11-01 20:15:17', NULL),
(86475, 47936, 1277, 11072, 1, NULL, 121, '202411113145013177_convert.mp4', 'I have experienced a issue with a team member at my current job, but not in my current role. I had some communication issues with one of our layout artists. So a little background about my current position is I work for a sign manufacturing company, so I was doing the sales side of things, you know, quotes, orders, you know, how are we making this sign and then putting it all on paper. So I was placing orders and this particular style of order goes to a certain layout artist. And I had noticed, like, you know, from basically my beginning of my time there to like a year in, that this layout artist was just constantly like picking up every order I sent her. There was always something wrong. It was never done correctly. She was always making me make changes to my wording, to my notes, things like that. For a while, I was taking it really personally. I\'m like, what does she have, you know, against me? Why is she, you know, just picking at my orders or picking them apart, basically? Why am I wrong with everything I\'m doing? And eventually it got to the point where I just went to her and I was like, you know, you keep coming to me with all of these issues and, you know, picking kind of apart my order and I just, I don\'t understand why. I would really like to, you know, know, like, how is, what is your workflow? How would you like to see this done so that it makes sense for both you and I, so that way we\'re both not taking time to come back and be like, we have to redo it. And it was really just having that candid conversation with her to learn her workflow and what works best for her. And then her, me explaining, you know, my workflow and how I\'m doing it and the process that I\'m thinking. And we came to a very, you know, meet in the middle solution where I still got, I didn\'t have to change everything about my process and she didn\'t have to change everything about her process. And going forward, we were able to work, you know, more congruently together because I was understanding of the way that she needed things done and she was understanding of the way that I needed things done. And, you know, eventually we got the hang of it. Our notes were, you know.', '2', 0, '0', '2', '2024-11-01 20:15:03', '2024-11-01 20:20:16', NULL),
(86476, 47936, 1277, 11073, 1, NULL, 91, '202411113164933310_convert.mp4', 'What separates me from other candidates I think is my dedication and my willingness to learn. Also I have a, if you look at my past you know experience, I am have worked fully remote basically for the last seven years. So I am very familiar with that remote environment. I actually thrive in remote environments. I feel like I get the most work done. However, but I am very candid about the fact that this is new to me. This is a new industry and I am very eager and willing to learn all that there is to learn. I\'m ready to take in all the information that you know my co-workers and my supervisors have to offer me. I\'m very you know organized and I\'m detail-oriented which I think will come into play here a lot especially with the multitasking of different you know situations with phones and emails and customers and insurance policies and questions. That\'s my day-to-day life currently and I mean different industry but still you know I\'m very familiar with that workflow in that process and how to organize my day with kind of hectic situations like that. So I think what\'s gonna set me apart from the other candidates is that I am eager and I\'m willing and I\'m dedicated to learning and my goal is to grow within this company and I have proven in my last position I believe or my last you know work company that I am dedicated to doing that and I plan to do that here if given the chance.', '2', 0, '0', '2', '2024-11-01 20:16:57', '2024-11-01 20:20:26', NULL),
(86477, 49019, 824, 11486, 0, NULL, 20, '202411116184954055_convert.mp4', 'What separates me from other candidates is my willingness to take on new projects and continue to learn new skills. One example being that I had never worked in the food industry before, and I got a job as a crew member at Chipotle and was fast-tracked to become a general manager for a brand new location.', '2', 0, '0', '2', '2024-11-01 20:18:17', '2024-11-01 20:20:29', NULL),
(86478, 48253, 1251, 11253, 0, NULL, 58, '2024111132058712_convert.mp4', 'My professional development goals would be to really just learn as much as I can and take in really all of that knowledge, whether that be by taking courses, you know, to continue my education within like the licensing realm of insurance or, you know, taking the courses to get licensed in other aspects of insurance, whether that\'s health or, you know, health insurance, medical insurance, things like that. I really just want to grow here and that really is my professional development goal is to just grow within the company. I want to work for a company that wants to grow me and I\'m very willing and dedicated to do that. I\'m willing to take all of the necessary steps to learn that knowledge that I need to move up within this company. So I\'d say my professional development goals are really just to learn as much as I can and move up as I gain that knowledge and that confidence in this industry.', '2', 0, '0', '2', '2024-11-01 20:18:58', '2024-11-01 20:25:08', NULL),
(86479, 48253, 1251, 11254, 1, NULL, 120, '202411113222428801_convert.mp4', 'I have experienced a issue or a situation with a co-worker or a team member. So at my current job, just a little background, we are a sign manufacturing company and I work in the sales division of it at the time that I had this problem. So I was quoting and ordering and presenting different products and materials to customers and then I was writing up the orders for them. So there was this particular style of order that would always go to the same layout artist because that was her specialty and I noticed that this layout artist, it just felt like she was really kind of like picking at every order that I\'d submit to her. Like there was always something wrong with it. You know, she was kind of just tearing it apart and I would always have to go back in and change things. It wasn\'t to her, you know, her level of satisfaction or, you know, it wasn\'t easy for her for her workflow. After a while, this happening, because, you know, I was taking this really personally and every time I\'d hear from her, I\'d be like, oh great, like it\'s her again, like what am I doing wrong? And I kind of beat myself up about it. So finally, I had just decided to have a really candid conversation with her and be like, hey, I\'ve noticed that as I submit orders to you, you\'re doing A, B and C, you know, you\'re giving me this feedback, you\'re always telling me to change it. It\'s never, you know, never like it makes sense for you or, you know, it\'s never correct. What can I do to fix that? And really it just took sitting down and talking with her to realize that it wasn\'t that I was doing it wrong. I just didn\'t do it like the orders wrong. It was just, I wasn\'t doing the orders in a way that worked for her workflow and the style that she liked. And so we sat down and we kind of met in a middle ground and, you know, I was like, I will do it this way if you can accept that, you know, that I\'m going to keep part of the way that I do it. And I will make sure that I incorporate a way that makes sure that it works for your workflow as well. And, and we were able to resolve the issue and, you know, I, I wasn\'t taking things personal anymore when she reached out.', '2', 0, '0', '2', '2024-11-01 20:22:35', '2024-11-01 20:25:23', NULL),
(86480, 48253, 1251, 11255, 1, NULL, 108, '202411113244489698_convert.mp4', 'I think what separates me from the other candidates is that I know that I\'m coming into this industry new. I know that I don\'t have a lot of experience in this industry, but I am eager to learn, willing to learn, and I have the dedication and determination to grow within this company. Growth, like I\'ve told you in the past questions, is my main goal. I want to work for a company that wants to grow me, that wants me to move up and, you know, learn as much as I can, and I am going to take every opportunity that is given to me to do that. I am ready to take on a challenge. I\'m not going to back away from a challenge, even if it\'s something new and scary that I may not know a lot about. I am fully determined to be the best that I can in this role and give it my all. Other things, you know, that I think separate me are the fact that I am extremely detail-oriented, and I am very personable. I am easy to talk to in all of my past job experience. It\'s been customer service, and I love speaking to people, whether it be on the phone or email, and I have just, you know, that presence on the phone or email that just seems really personable, and I can get those customers to, you know, accept what I\'m saying and work with them towards, you know, the common goal of, you know, whatever it is they\'re calling about. So I think my past experience is going to separate me from the other candidates. I also think that the skills that I possess, like I said, my organizational skills and my attention to detail, those are going to really shine through if given the opportunity to take on this position, and I\'m willing and I\'m very eager to learn as much as I can so that I can grow, and growth is really my main goal within this company.', '2', 0, '0', '2', '2024-11-01 20:24:54', '2024-11-01 20:25:36', NULL),
(86481, 48580, 1275, 10872, 1, NULL, 30, '202411116254922774_convert.mp4', 'What are my goals for professional development and how will this getting job help to advance towards my goals? Well, my goals is looking to own my own agency, agency owner, and just being able to work here within a local agency in the community as I aspire to do. It\'s going to show me all the ins and outs to how to better get there and be successful and efficient. Thank you.', '2', 0, '0', '2', '2024-11-01 20:25:53', '2024-11-01 20:30:04', NULL),
(86482, 48392, 726, 11472, 1, NULL, 50, '202411116243584638_convert.mp4', 'So, my current job, a typical day, would consist of getting a list of cases from healthcare providers that are their patients. I would go through those cases to obtain any pertinent information regarding to their insurance, the type of treatment or injection that they are trying to have scheduled with the provider. I would then contact the payers to get all of the benefits that are outlined for that injection or treatment that they are wanting to get done from the healthcare provider who sent in the case to me. From there, after I obtain all the benefit information from the insurance company, I would then go ahead and create a summary of benefits and fax that to the healthcare provider so they would have an idea of the out-of-pocket costs for the patient for whatever treatment or injection that they wanted to get.', '2', 0, '0', '2', '2024-11-01 20:26:33', '2024-11-01 20:30:10', NULL);
INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(86483, 48580, 1275, 10873, 1, NULL, 32, '202411116265719873_convert.mp4', 'Yeah, I think we all have issues, have had issues at work with co-workers or team members. I don\'t like to use problems. I like to use issues or challenges. Normally, I just like to, you know, sit down and have a conversation with them and see where the disconnect or misinformation or miscommunication happen. Usually helps resolve it. I\'m only about work and helping to improve myself and others around me. Thank you.', '2', 0, '0', '2', '2024-11-01 20:27:01', '2024-11-01 20:30:13', NULL),
(86484, 48392, 726, 11473, 0, NULL, 26, '202411116281455186_convert.mp4', 'To describe my personality, I would say I\'m very calm, I\'m very go with the flow, I\'m very adventurous, I\'m also pretty spontaneous. I love to help people, I love to be a humanitarian, I love to educate, that is something I really take pride in, is educating others. I\'m just a very loving person.', '2', 0, '0', '2', '2024-11-01 20:27:40', '2024-11-01 20:30:16', NULL),
(86485, 48580, 1275, 10874, 1, NULL, 39, '202411116275259326_convert.mp4', 'So, what separates me from other candidates, well, there\'s a lot I think I can say. I do have the experience, and I do have the passion for it. I\'ve been in the business over 10 years now, so I really do love helping people, which is, you know, I think is key in this industry, so once they know you care, then you can help. So, I think my integrity, my honesty, my caring, and my experience and knowledge, I believe is what sets me apart. Thank you.', '2', 0, '0', '2', '2024-11-01 20:27:56', '2024-11-01 20:30:20', NULL),
(86486, 48392, 726, 11474, 1, NULL, 45, '202411116292611150_convert.mp4', 'The biggest challenge I have faced certainly is dealing with different people from, coming from different circumstances. So, you know, you may speak with someone who is a delight, but you may speak with someone next who is very stressed out, might have a little bit of anger. So it\'s really just trying to navigate those speaking and handling with those different people. So one thing that has really worked for me is definitely listening to understand and not listening to respond. I\'ve found that when I\'ve listened to understand, I actually not just hear, but I take in how they\'re feeling, the actual issue, and I\'m able to resolve it in a manner that gets them to calm down and de-escalate the situation.', '2', 0, '0', '2', '2024-11-01 20:30:34', '2024-11-01 20:35:06', NULL),
(86487, 48392, 726, 11475, 1, NULL, 29, '202411116313176270_convert.mp4', 'For me, an ideal work day would consist of always having something, even a small stay busy task to do, just because it makes the day go by so much slower when there\'s nothing to do or when there is work that has to be searched for. So I\'d rather always just have something to do, something to keep me busy, something that needs to be done, something that needs to be addressed.', '2', 0, '0', '2', '2024-11-01 20:31:50', '2024-11-01 20:35:09', NULL),
(86488, 48251, 145, 11077, 0, NULL, 117, '202411116355273764_convert.mp4', 'Hello, my name is Gabe Pucholowski. I want to say thank you so much for allowing me to continue through this interview process. I am from Omaha, Nebraska, currently living in Charleston, South Carolina. Moved here about two months ago from Omaha. But obviously born and raised in Nebraska. I went to high school in Omaha. I went to college in Lincoln. When I was at Lincoln, I was a part of Greek life. I played rugby there for two years as well. Sports was a very big part of my life growing up, so I try to stay as involved with that as I can post high school. At Lincoln, I was also a part of the Center of Sales Excellence program, which was something that the university had offered, the College of Business specifically had offered in there. You know, I had made the connections that I had made. One of those helped me get an internship at Northwestern Mutual. I did that for a year and a half selling financial services, essentially working with the reps that they had there, trying to set meetings and look at different holistic plans. As that came to an end, I started looking at jobs for post-college, and that is where I found Sojourn, which was my previous job. I was there for about two and a half years, and there I was a business development representative working with sales reps there to set meetings in order for us to sell different marketing items, products, platforms for things in the hospitality industry. Currently living in Charleston, been looking for work over the past few months, and Ideal Trades is something that had really popped out of me, not so much because of what you guys are selling, but just so many of the great things that I had seen said about the company is the same that was said about Sojourn, so I thought it would be an absolutely fantastic fit.', '2', 0, '0', '2', '2024-11-01 20:33:46', '2024-11-01 20:40:15', NULL),
(86489, 48414, 726, 11472, 1, NULL, 41, '202411116313636512_convert.mp4', 'Hi, my name is Laura Barnes. I\'m applying for your insurance administrative assistant position, and the first question is describe a typical day at your current job. Well, unfortunately, I am unemployed at the moment, so my previous positions that involved administrative assistant work were anything from email management, calendar management, customer service, a whole list of things, and I had a few of those different positions, both remote and in person, but currently, I am a stay-at-home mom looking for my next opportunity.', '2', 0, '0', '2', '2024-11-01 20:34:13', '2024-11-01 20:35:29', NULL),
(86490, 48392, 726, 11476, 1, NULL, 62, '20241111633894817_convert.mp4', 'One thing that I really think sets me apart from other candidates, I\'m going to go back to why I\'d spoken on a previous question, is definitely listening to understand and not listening to respond. I\'ve had personal success with this in my professional life. Others, from my experience, seem to appreciate that more as well. It comes from more so a standpoint as I\'ve seen that it shows that I\'m really invested in finding a solution for them, helping them. It\'s coming from a genuine place and they\'re not just seen as another person calling in or another number or someone that\'s being processed. So I would say just the ability to really listen and understand clients, patients, claimants, whoever they may be. And they see that the genuinity in wanting to help and provide a solution for them, and I feel like that\'s what really makes me stand out.', '2', 0, '0', '2', '2024-11-01 20:34:15', '2024-11-01 20:35:35', NULL),
(86491, 48414, 726, 11473, 1, NULL, 38, '202411116355018306_convert.mp4', 'So the second question says, how would you describe your personality? Definitely, I would say upbeat, especially when I am working in a position that I thoroughly enjoy doing. And when I\'m working with a great group of people, friendly. You know, I get along with a lot of people. It takes a lot for me to get upset with something. I definitely don\'t project that to the clients or the customers. I think I\'m just a good person and I work hard and I do the job to the best of my ability.', '2', 0, '0', '2', '2024-11-01 20:36:09', '2024-11-01 20:40:20', NULL),
(86492, 48912, 726, 11472, 1, NULL, 66, '202411114381368029_convert.mp4', 'A typical day at my current job, I am actually unemployed right now. My last job was a second grade teacher and I got diagnosed with POTS and so standing and teaching was very difficult for me, which is why I am pursuing a job that I can do from the comfort of my home while sitting down. A typical day would look like me welcoming the kids and then doing various lessons throughout the day with different curriculum guides that were given to us and then I would have 30 minutes of planning time to get ahead on the next week and plan lessons that would work for them and for my class and then I would send them home after our final lessons of the day and I would spend about one to two hours a day planning for the next week, the next month, just ahead in the future and so that was what my day was as a teacher.', '2', 0, '0', '2', '2024-11-01 20:38:17', '2024-11-01 20:40:28', NULL),
(86493, 48414, 726, 11474, 1, NULL, 83, '202411116375127736_convert.mp4', 'So the next question is, what was the biggest challenge you faced in the last job? What was the outcome? And how did you resolve the problem? I\'m going to put a little bit of a spin to this and kind of change it to what\'s the biggest challenge I\'ve faced in my job search. Or I could also describe my last job. Biggest challenge in my job search is finding a job, finding a job that works for our family. The outcome is unfortunately I\'m still where I am and I am still looking. I hope that this position will resolve that issue. In terms of my last job, to be honest, I didn\'t really have any challenges at the last job. I know that if I did have challenges in any job, depending on the challenge, I would find some way to rectify it so that I continue doing the position to the best of my ability. For example, if it\'s an issue with another coworker, I\'m not the type that cares for drama. I want to be able to come to work and work with everybody, my whole team, as we all should work together as a team. So I\'d probably take the coworker aside and see what we can do to rectify the situation. And I guess that\'s it because I haven\'t had many issues, to be honest with you.', '2', 0, '0', '2', '2024-11-01 20:38:20', '2024-11-01 20:40:37', NULL),
(86494, 48251, 145, 11078, 1, NULL, 65, '202411116385594523_convert.mp4', 'What I would consider to be my strength is resilience and persistence. I would not say that I have the highest ability, whether that be knowledge or intelligence, whatever the characteristic may be. But what I do have is a very high ability to endure and continue forward. I think that ability to continue past no\'s, continue past failures, gives me the opportunity to learn along the way, learn the different ways that, you know, objections are coming up and different ways that I can get ahead of those and find the different points at the conversation where I feel them slipping versus feeling them really latch on. It\'s through all the trials and errors that I find the most strength in building any type of practice, whether that be, you know, reading a book, learning a new skill, practicing a new sport, definitely going out there and practicing trial and error is the best way for me to continue to get better.', '2', 0, '0', '2', '2024-11-01 20:38:59', '2024-11-01 20:40:45', NULL),
(86495, 48912, 726, 11473, 1, NULL, 73, '202411114395071623_convert.mp4', 'I would say I am very easygoing, I love to organize, that\'s one of my favorite things to do. If I have free time, just at my home, I will just organize anything I can, redo the closet, redo the drawers, I love to be organized. I am very friendly, I love spending time with my family, they are my highest priority, and I just recently got married, so I spend time with my husband and also my extended family a lot. I am very motivated to get things done, if I see a deadline coming I like to get it done as soon as possible. I think that I am very considerate of others, I am a good listener, I am very good at time management, I love to make lists and schedules and live by it, I love routines, I am just overall happy and excited and eager to do the things I need to do.', '2', 0, '0', '2', '2024-11-01 20:39:54', '2024-11-01 20:40:54', NULL),
(86496, 48414, 726, 11475, 1, NULL, 54, '202411116393456808_convert.mp4', 'So the next question is, what does an ideal workday look for me? For a remote position, I would say I probably have your standard nine to five Monday through Friday availability, although being that it is remote, I do have the flexibility to work before and after business hours as well as weekends. The ideal workday is pretty much, you know, getting whatever tasks I need to get done each day, communicating with my team members and seeing how I can help them in any way, the team members or management, I should say. And I think it kind of, you know, until I know more about the actual position, it would be very schedule oriented. I like to look at what I need to do each day, each week, each month and kind of plan accordingly. And I guess that\'s it.', '2', 0, '0', '2', '2024-11-01 20:39:57', '2024-11-01 20:41:01', NULL),
(86497, 48912, 726, 11474, 1, NULL, 54, '202411114411093272_convert.mp4', 'The biggest challenge I faced in my last job as a second grade teacher was just the prolonged standing that would make me feel sick, as well as the heat. I would have to go outside for recess duty, afternoon duty, and the AC was finicky in the school, so it was just challenging to teach altogether with how my health was going. And so I reached out to my mentors, and they helped me get better AC, I was able to sit down while I taught, but overall I had to leave my second grade teaching position due to my health, and that was just how it was resolved.', '2', 0, '0', '2', '2024-11-01 20:41:14', '2024-11-01 20:45:09', NULL),
(86498, 48414, 726, 11476, 1, NULL, 59, '20241111641312156_convert.mp4', 'The last question is, what separates me from the other candidates? That is a good question. Unfortunately, I do think it\'s a bit of an unfair comparison because I don\'t know who else applied for this position. I could just tell you that I can pull from about 10 years of administrative and clerical and executive support experience, about 10 years of customer service experience and 20 I\'m sorry, 28 years of customer service experience and 10 years of retail and sales experience. I know my worth. I know my skills and I know my strong candidacy for this position. But in terms of in comparison to other candidates, you know, I don\'t really know who applied for this position. I just know my worth. I know my skills. I know what I can bring to the table and how I can make your agency better. And I think that\'s about all I could say about that because I\'m not sure who else applied to your position.', '2', 0, '0', '2', '2024-11-01 20:41:21', '2024-11-01 20:45:16', NULL),
(86499, 48912, 726, 11475, 0, NULL, 56, '202411114432554149_convert.mp4', 'My ideal workday just looks like getting up, getting clocked in, getting started in my workday routine, knowing the tasks that are expected of me and when they are expected by. An ideal workday would look like me looking at all the things I need to do for the day and then prioritizing them in what I feel is best or what needs to get done first, whether that\'s someone telling me what needs to get done first or whether I am figuring that out on my own. An ideal workday looks like having some flexibility in my schedule throughout the day, not super strict hours, but still getting done exactly what is expected of me and being the best I can be and helping the company succeed in all that I can do.', '2', 0, '0', '2', '2024-11-01 20:42:24', '2024-11-01 20:45:23', NULL),
(86500, 48912, 726, 11476, 1, NULL, 49, '202411114443399808_convert.mp4', 'What separates me from other possible candidates is just the fact that I\'m very self-motivated. I\'m very well-disciplined and trustworthy, and I think that those are things you really need having a remote position, is that I will be committed to this job and this position and that I\'ll be doing all the things that I need to be doing, and that I can be trusted completely and that I will get the work done well that needs to be done. And also I feel that I\'m just overall a very easy-going, happy person who just brings a positive presence to a work environment and to everyone that I\'ll interact with.', '2', 0, '0', '2', '2024-11-01 20:44:36', '2024-11-01 20:45:30', NULL),
(86501, 48251, 145, 11079, 1, NULL, 57, '202411116445512610_convert.mp4', 'What I would consider to be a weakness of mine is I tend to obsess over small or minute details, and while this is beneficial when I am seeking to find an answer, seeking to understand a problem or bring some solution, other times it can be a problem or a barrier when there is a time-related task at hand. So how I have worked over the years to overcome some of this obsessiveness over the minor details is just by setting deadlines. Having a deadline for the overall task as well as having particular stepping stones within that deadline that need to be met by a time or a day. This is what I have found to be the best way to stop myself from taking too much time on a particular project to being able to work through more tasks within a day.', '2', 0, '0', '2', '2024-11-01 20:45:02', '2024-11-01 20:50:08', NULL),
(86502, 48251, 145, 11080, 0, NULL, 85, '202411116501084242_convert.mp4', 'What I\'m looking for in my next opportunity is growth. In my previous company, there was always talks and conversations about different people that could potentially be moving up and nothing just ever really came of it. In my two and a half years there, everybody was kind of stuck in the same role. It is what it is, but that was something that I was hoping to get out of my next opportunity. Outside of that, I\'m just looking to be a part of a company that really cares about its employees and the employees care about the company. It\'s really important for me to get an opportunity to see the people that are working in a different department, the people that I get to see face-to-face every day, also have a conversation with them and not have it be about work. Just get to hear about things that are going on at the other areas of their life. Personal connection is something that is really hard to have in the virtual world and knowing that there are people in the company that are alive and well and just continuing to prosper forward and make something outside of the work environment and share that with the people around them is something that is really important for me in my next opportunity.', '2', 0, '0', '2', '2024-11-01 20:48:38', '2024-11-01 20:55:11', NULL),
(86503, 48251, 145, 11081, 1, NULL, 69, '20241111652039800_convert.mp4', 'I alluded to this in my previous recording, but what motivates me is a group of people who are all collectively working together to achieve a goal. I know that might be a little bit cliche, but really, I am very much motivated by having a foundation behind the organization that I\'m with, and that foundation is only going to be backed up by people who really believe in what we\'re doing, whether that\'s just selling a product or trying to achieve a particular number of revenue. They\'re also looking out for those other individuals within the company that are doing those day-to-day activities and they recognize those small movements that happen, because obviously nothing massive Rome wasn\'t built in a day. It\'s not going to happen over the course of a week or a month. It\'s going to take a very long time to achieve the goals that we want to achieve, and being a part of a group of people that is looking to just continue to go forward every single day and put 110% into their work life is what motivates me.', '2', 0, '0', '2', '2024-11-01 20:52:06', '2024-11-01 20:55:19', NULL),
(86504, 48927, 1279, 10831, 1, NULL, 60, '20241111494962045_convert.mp4', 'I\'ve considered working as a insurance salesperson for the past several years, but had not made any moves. I even considered getting licensed to do so. Now that your position became available, I thought that this would give me a better idea of what it takes day to day to perform those duties and see if I would be a good fit for doing so in the near future. I didn\'t want to waste my money being trained to do so, but I think that this position once again would give me a better feel for what the job entails and I can help being I\'ve gone through so many other trainings with various other jobs primarily as in sales and other things. So, hopefully we can get this done.', '2', 0, '0', '2', '2024-11-01 21:10:04', '2024-11-01 21:15:08', NULL),
(86505, 48927, 1279, 10832, 0, NULL, 37, '202411114131319710_convert.mp4', 'I\'ve given many thoughts to being trained as an insurance broker, and up to recent time I had not made those steps, but I feel now with your position that I could get quite a bit more experience, understanding as to what the position entails, and just get the necessary qualifications as I pursue this particular career.', '2', 0, '0', '2', '2024-11-01 21:12:24', '2024-11-01 21:15:12', NULL),
(86506, 48888, 115, 10880, 1, NULL, 39, '202411114124437910_convert.mp4', 'So, what attracted me about applying for Danny\'s Days Agency Auto and Life Insurance was that I\'m currently in sales, I\'m in home sales right now, and I love what I do, I love everything about it. I\'ve actually been studying, I\'m making this into my career, and I\'ve been wanting to switch over recently into insurance, and I feel like Danny\'s Days Agency is the best possibility and the best shot for me being extremely successful. So I did a little bit of research after me interviewing, or me applying, and everything I found was just absolutely amazing, so it just gave me more reason to want to work for you guys.', '2', 0, '0', '2', '2024-11-01 21:12:54', '2024-11-01 21:15:16', NULL),
(86507, 48888, 115, 10881, 1, NULL, 36, '202411114134891712_convert.mp4', 'So the goals I currently have at my job in in-home sales is we do dollars per lead or we\'ll do monthly quota. So our monthly quota minimum is a $65,000 NIS, so it has to go through net. Or dollars per lead, us being in California, has to be $3,000. So I\'ve been in the field for four months now, and every month except for one I have met my quota. And that was in the beginning of me being trained. So I have found my groove and I found my rhythm, and it\'s been fairly fluent to hit the quota.', '2', 0, '0', '2', '2024-11-01 21:13:58', '2024-11-01 21:15:20', NULL),
(86508, 48888, 115, 10882, 0, NULL, 41, '20241111415211380_convert.mp4', 'So, some of my goals as a professional development, what I see for myself, what will end up happening is I see myself becoming a mentor, team leader, manager, some type of upper-level management, and then I\'ll proceed to becoming a general manager or even higher. What I plan on doing with that is increasing my intelligence in sales. I found ways to make sales go into my life, help with budgeting, so end goal, this job will teach me everything I need to about insurance because that\'s the field I\'ll be wanting to go into, and it will set me up to learn and have amazing mentors to show me what I need to do to get where they\'re at.', '2', 0, '0', '2', '2024-11-01 21:14:31', '2024-11-01 21:20:05', NULL),
(86509, 48927, 1279, 10833, 0, NULL, 66, '202411114164180853_convert.mp4', 'I have a vast amount of experience working in customer service, both in sales and product management and also as a train operator for the Bay Area Rapid Transit, which gave me a lot of experience answering questions and leading people in the right direction when they were searching for information. And as far as those who are coming to apply for this position, I think that because of the number of jobs, and I\'m not overstating that, I\'ve had many, but I\'m not a youngster, it gives me the experience and the patience and the tolerance and the understanding how people work. And I think that those things applied together gives me a step up on others who are applying for this job.', '2', 0, '0', '2', '2024-11-01 21:15:28', '2024-11-01 21:20:12', NULL),
(86510, 48888, 115, 10883, 1, NULL, 38, '202411114163138097_convert.mp4', 'Have I ever experienced a problem with a team member? Of course I have. Everybody has. If you work in sales, everybody is going to have emotions. Any job is going to have emotions. But how we\'ve handled it, how I always handle it is, I\'ve learned in my experience when I was younger, you always want to say what\'s on your mind. But in reality, to handle any situation, always listen first. Ask them about why there\'s this problem, what is going on, what caused them, and just listen to them. When you listen to them and then say your piece at the end, it always works out. I actually haven\'t gotten into any more problems after using this technique, and it\'s helped me out a lot in my life.', '2', 0, '0', '2', '2024-11-01 21:16:39', '2024-11-01 21:20:15', NULL),
(86511, 48252, 1306, 11108, 0, NULL, 13, '20241111618346206_convert.mp4', 'So what attracts me to this position is customer service in its whole. I like being able to offer people support for what they need to do.', '2', 0, '0', '2', '2024-11-01 21:17:35', '2024-11-01 21:20:17', NULL),
(86512, 48927, 1279, 10834, 0, NULL, 31, '202411114185781348_convert.mp4', 'you understand their situation. You sit back, you listen, you get an understanding what their problem is and then you tell them that you\'re going to do all you can to resolve their problem and you do work towards doing so. But you have to, number one key is to listen. Somebody has to talk, somebody has to listen.', '2', 0, '0', '2', '2024-11-01 21:18:20', '2024-11-01 21:20:20', NULL),
(86513, 48888, 115, 10884, 1, NULL, 47, '202411114174349100_convert.mp4', 'What separates me from other candidates, simply enough, is my undetermination to succeed. I have to. There\'s no maybe this or maybe that the situations that I\'ve been put in. I have to succeed. Also, I\'m a sponge. I learn and adapt to any success. So just because a different style, a different form of success is not mine, I still can learn from it. And I\'ve learned no matter what, iron sharpens iron, even if it\'s a different style. Also, no matter what, I don\'t give up. I believe that every failure is another step for success. And I learned from my failures, no matter what, I don\'t even see them as failures. I just see it as an opportunity to gain growth. Some of the few things that separate me.', '2', 0, '0', '2', '2024-11-01 21:19:54', '2024-11-01 21:20:24', NULL),
(86514, 48252, 1306, 11109, 0, NULL, 27, '202411116204058298_convert.mp4', 'So one of the goals was to get in customer reviews so we could better focus on what we needed to work on and what they thought we did right. I would like to say I met those goals every time we had those. There was this one time I did exceed the expectation and I did get rewarded and complimented for that so that was pretty nice.', '2', 0, '0', '2', '2024-11-01 21:19:59', '2024-11-01 21:25:04', NULL),
(86515, 48927, 1279, 10835, 1, NULL, 68, '202411114202545529_convert.mp4', 'is I\'m a patient person, I\'m a tolerant person, I have vast experience in other things and other jobs that developed me to work in a customer service sort of job. As you can find, I worked in transportation for 20 plus years and as a train operator, I dealt with many different kinds of problems, especially when passengers were upset about situation or trains not moving on the right time and I was able to resolve their problem. I also worked as a sales manager for a store with 12 employees and I was able to teach and direct them on how to handle difficult customers and to just resolve problems.', '2', 0, '0', '2', '2024-11-01 21:20:42', '2024-11-01 21:25:10', NULL),
(86516, 48252, 1306, 11110, 1, NULL, 11, '202411116212055277_convert.mp4', 'So every once in a while, you know, because of conflicting opinions and interests, there are a couple situations where we\'re not really...', '2', 0, '0', '2', '2024-11-01 21:21:21', '2024-11-01 21:25:12', NULL),
(86517, 48252, 1306, 11111, 1, NULL, 31, '202411116222377722_convert.mp4', 'Uh, so the last time I did something nice for a stranger would be, uh, so every once in a while we have some of these older customers come in that don\'t exactly know how to, uh, function with their, uh, phones or like the apps. So, uh, every time that happens I offer to try and help them or find somebody that can help them if I don\'t have what I need to know to help them.', '2', 0, '0', '2', '2024-11-01 21:22:26', '2024-11-01 21:25:16', NULL),
(86518, 48252, 1306, 11112, 1, NULL, 22, '202411116232839597_convert.mp4', 'I like to start simple, asking them their name, how they\'re doing this day, if there\'s anything I can do to help them, and then hopefully go from there, tell them about what I do a little bit, get them interested in giving like a review or something, and then giving them like a little something for giving that review.', '2', 0, '0', '2', '2024-11-01 21:23:30', '2024-11-01 21:25:19', NULL),
(86519, 48824, 824, 11482, 1, NULL, 63, '20241111633273176_convert.mp4', 'Hi, I\'m Ronnie, and what attracted me to this position is that I come from the world of marketing and public relations. So I\'ve worked in traditional marketing, whether it be email marketing, events, mailers, things like that, all the way up to social media marketing, so videos, commercials, digital marketing. I\'ve been in that space both for small businesses, as well as a marketing agency. And so I love people, I love sharing stories. I think that marketing is definitely the underdog, considerably, of the business world, because really the way you position yourself in the space makes all the difference in the world. And so I love people, I\'m naturally a people person, love chatting, learning, I\'m an eternal learner is what I like to say. So any industry, any clients, I\'m here for you. And love making people realize their dreams, and when you see their eyes light up, when they see a piece of content, that\'s the biggest reward for me.', '2', 0, '0', '2', '2024-11-01 21:33:09', '2024-11-01 21:35:06', NULL),
(86520, 48824, 824, 11483, 1, NULL, 77, '202411116345379413_convert.mp4', 'So, at my last position, I worked with an agency called Growing Media and Marketing, and we had a positioning of Southern Illinois, but also reached the Midwest, and then we worked for a Fox TV show as well, producing that. And so, my role, if you will, was to be able to kind of cohesively bring the markets all together. So, expanding the marketing side, as well as expanding the TV show itself. And so, I was able to grow the reach all the way through, I think by the end of it, it was about 2 million viewers, and it reached all the way into Asia. And so, I would appear on camera there, and was marketing our clients at the same time. They would be interwoven into the commercial space there, and you know, I was really proud of it, because it\'s Southern Illinois, if you\'re not familiar. There\'s actually a lot of opportunity there, entrepreneurial-wise, and so it was great to see the growth come from there. We had one client that he produced a kitchen product, and to see him be able to reach that expansive of an audience was just heartwarming, at its best.', '2', 0, '0', '2', '2024-11-01 21:35:03', '2024-11-01 21:40:07', NULL),
(86521, 49016, 726, 11472, 0, NULL, 40, '202411116372225946_convert.mp4', 'A typical day in my current job would include coming in early to get my software up and running, checking emails to make sure I haven\'t missed any important updates, and preparing mentally to start receiving calls to help customers with any inquiries or information that they may have, and going home at the end of the day.', '2', 0, '0', '2', '2024-11-01 21:36:07', '2024-11-01 21:40:11', NULL),
(86522, 48824, 824, 11484, 1, NULL, 68, '202411116363231723_convert.mp4', 'Goals for professional development. I had mentioned earlier, I\'m an eternal learner, and I think that\'s how anyone should be throughout life. If you\'re in the right job, you want to keep learning about what\'s going on in the industry, what\'s going on in the economy, in the community. Marketing encapsulates all of those, and so at the moment, I just completed an AI course for the Harvard Business School, and I\'m very interested to see how AI is going to affect technology, marketing, writing even. There\'s so many conversations I\'m having even with new clients to be like, well, AI can do this for me. It\'s very interesting to see the ethical side of it, and I think by being and staying in a career where you\'re on the ground, you\'re in the weeds, if you will, it\'s going to give you the best insight into what\'s happening, and so that\'s what attracts me about staying in this field is I\'m here every day, I see it, I know what\'s going on, and let me help you.', '2', 0, '0', '2', '2024-11-01 21:36:46', '2024-11-01 21:40:16', NULL),
(86523, 49016, 726, 11473, 1, NULL, 33, '202411116381042582_convert.mp4', 'I would describe my personality as being reserved but I am also outspoken. I may come off as shy but once I get comfortable then I\'m more likely to just open up and be my real authentic self which is kind of like bubbly. I don\'t know how I\'m shy and bubbly but it\'s mostly what my personality consists of.', '2', 0, '0', '2', '2024-11-01 21:38:13', '2024-11-01 21:40:20', NULL),
(86524, 48824, 824, 11485, 1, NULL, 107, '202411116385371623_convert.mp4', 'Have I ever experienced a problem with a team member? Absolutely. My previous role that I\'ve been currently working in is media project manager and so basically part of what I do is I oversee the editing team so whether it be a videographer, photographer, we all collaborate together and I make sure that everyone\'s on task to produce the content for the client. And I had a particular editor that just, he had his own vision for what he thought the commercial should be but it didn\'t align with what the client wanted and so he kept pushing, pushing, this is all I\'m doing, this is all I\'m doing and it had to be a sit down of look, I respect your artistry, I respect your creativity but this is what the client wants just something very basic. I know you can do like all these other things and we\'ll talk about that later but let\'s just get the client what they want and I was like, so boil it down because when you work with creative people they very much, their little baby if you will, is their creative projects and so I was like, you know, what\'s the creative piece then? It boiled down to a color scheme that he liked and he was like, I really love the color that I did in this one image. And I was like, okay, well let\'s take this image and work it into what the client\'s wanting and how do you feel about that? And so it was a marrying of different ideas and the client loved it, he was happy and it just, you know, understanding people, communication first and foremost, always communicate with people and understand that you know, just because I see it one way doesn\'t mean that someone else does and so being open to let\'s have a conversation always.', '2', 0, '0', '2', '2024-11-01 21:39:06', '2024-11-01 21:40:28', NULL),
(86525, 49041, 1209, 9255, 0, NULL, 14, '202411114384286474_convert.mp4', 'Thank you for watching.', '2', 0, '0', '2', '2024-11-01 21:39:34', '2024-11-01 21:45:03', NULL),
(86526, 49016, 726, 11474, 0, NULL, 92, '202411116412790807_convert.mp4', 'The biggest challenge that I faced in my last job would be the scheduling. I was off every Friday and Saturday which means I had to work every Sunday and that really didn\'t align with my religious beliefs. As well as me getting off late. I worked until 8.45 at night and it was kind of challenging due to I do have kids and it\'s like when I\'m off I never had time to help them with homework etc or they\'re almost asleep by the time I get up. But I was able to overcome that and had an issue resolved by just speaking with my supervisor concerning mostly the Sundays that I work due to the religious purposes for me to be able to go to church and everything. And he was able to accommodate me with that where I didn\'t have to work every Sunday and rotate every other Sunday. So I was able to go to church although I still worked late but eventually I was able to get my schedule changed as well so it all worked out.', '2', 0, '0', '2', '2024-11-01 21:39:48', '2024-11-01 21:45:12', NULL),
(86527, 48824, 824, 11486, 1, NULL, 100, '2024111164191181_convert.mp4', 'I would say what separates me from other candidates is one, experience, and two, authenticity. And let\'s start with experience. So I started off in the music industry in Nashville. So I did publicity for artists, award shows, but also the corporate side, too. So like Cracker Barrel. And experience is the idea of I\'ve worked with a whole lot of people. I\'ve never met a stranger at this point in life. And the ability to speak to, talk to, come to a meeting of the minds, if you will, is my one-up on almost anybody. I grew up as a world traveler. My dad has a travel company, so very well traveled. And I literally have never met a stranger. A lot of times being successful in the marketing field is you listening, active listening, and being able to understand and relate with anyone that you encounter. Because at the end of the day, we\'re all people. And I\'m naturally just a people person. I love chatting with people. I\'m the friend that you\'re going to lose to a group of strangers, because they won\'t stop talking. But that and creativity. I\'m a very analytical person fused with creativity. So anything that I come up with or produce, I have the ability to show you content-wise, creativity, that side of it, but also analytically. This is where the research comes in, or this is what statistics show. I\'m very methodical in that way. And I also tell really bad jokes.', '2', 0, '0', '2', '2024-11-01 21:41:20', '2024-11-01 21:45:19', NULL),
(86528, 49016, 726, 11475, 1, NULL, 40, '20241111642294975_convert.mp4', 'An ideal work day for me typically looks like I try to come in early, opposed to being on time because when you\'re on time, you\'re late and when you\'re early, you\'re on time. So I try to come in early with a positive attitude, come in prepared to work because that\'s what I came in to do for whatever time period that I\'m here for and to put my best foot forward and do my best while I\'m here, stay busy and just to do my job well.', '2', 0, '0', '2', '2024-11-01 21:42:35', '2024-11-01 21:45:24', NULL),
(86529, 49016, 726, 11476, 1, NULL, 13, '202411116425790440_convert.mp4', 'What separates me from other candidates would be that I am open and willing to learn new things.', '2', 0, '0', '2', '2024-11-01 21:42:59', '2024-11-01 21:45:25', NULL),
(86530, 49044, 726, 11161, 1, NULL, 67, '20241111852231617_convert.mp4', 'What attracted me to apply for this position of sales representative in your company is because the company is talking about insurance and I always believe like every single person needs to protect themselves and their family. You get to protect yourself, protect your family. You need to know what to do. You need to know what is advantage. Like most of the time it\'s what I have to do about financial freedom, how good you can be able to manage your resources. I applied for this position because I strongly believe like I\'ll have a good interaction talking to clients, educating them why they need to take an insurance policy, why is it important for their family to cover each and every member in their family under an insurance. So that\'s the reason I applied for this position. Thank you.', '2', 0, '0', '2', '2024-11-01 22:05:27', '2024-11-01 22:15:08', NULL),
(86531, 49044, 726, 11162, 1, NULL, 107, '20241111873225787_convert.mp4', 'The goals I was given in my last position which I was like serious representative and a social media marketer was to increase their lead, that is increase their followers, more engagement, like create awareness in their brand which I did, which I did so good. So I have to increase like work on their social media platform which was Facebook, Instagram, Facebook and Instagram and always make sure that they are, like when they search, when they are being searched on Google, let them appear on the first, on the top, which means that I always try to make sure that the meta tag was matching with the company name, not actually the company name, it was matching with the company name or had something to do if you are searching for something similar, something similar means you are using almost the same word you might easily find also and I did that for the company which I tried from increase their followers, increase their lead, increase awareness and at that same position I was seen working as a customer service because I have to sit at the front desk, receive client and do the editing myself, post and do the sales by myself, so which I was really much pleased with it, with what I was doing because I love talking to people, I love educating people, I love talking to people, giving them reason why they have to choose this path instead of that path, so I love interacting with people. Thank you.', '2', 0, '0', '2', '2024-11-01 22:07:40', '2024-11-01 22:15:22', NULL),
(86532, 49044, 726, 11163, 1, NULL, 117, '20241111895743976_convert.mp4', 'This position as a sales representative will help me grow in my career path, will help me strive higher because during the sales position, we need to learn. I\'m an advocate of learning, I\'m a flexible person willing to learn. That\'s the reason I chose the career of marketing because you have to learn every single day because trend changes. What people want today is not what they want tomorrow so you have to invest yourself, get educated, learn something so you\'ll be able to share with your niche which can be a client, which can be a client in this case because we\'re providing these services. If we\'re providing a good, we\'ll be talking about customer so with our client, you need to learn because you have to educate them. They count on you in their education about the services, about the services, which part is good, which route to do so they believe so much in you. They believe so much in you. For people to trust you that much, you need to know what you\'re talking about. You need to be educated on what you\'re doing about so if you\'re not an advocate of starting, be able to start, willing to know, driving, hungry, like you need to be somebody like really hungry to know something so you have to learn at your own pace and be willing to share with your client which will increase them the trust of the company. Further with this, they will be building a long-term relationship with you and the company.', '2', 0, '0', '2', '2024-11-01 22:10:07', '2024-11-01 22:15:37', NULL),
(86533, 49044, 726, 11164, 1, NULL, 118, '202411118121956250_convert.mp4', 'At times here, it\'s very possible to have a problem with stakeholders. Stakeholders are people you\'re working with, which can be a project manager, the project manager, a subject domain expert, which can be a marketer, an accountant. It\'s possible to have a problem with it because people value things differently. What I can value is not the same as what an accountant can value. So when people have problems, it\'s normal for people not to value stuff at the same level, which is very normal, but the problem is how do you solve it? That\'s why you need to have these skills, like a problem solver. You need to have these skills as a problem solver because you need to solve problems with clients and even with a team member. It\'s very obvious and it\'s okay to have difficult stakeholders. At times, there are some stakeholders that don\'t want to align with the goals and the objectives of the company, which at times they try to frustrate their effort, which at times, not because they want to frustrate, but because they value stuff different than what you value. So you might not be aligned on the path to take in order to achieve it. So you need to be a solver, you need to calm down, you need to educate, you need to listen to the other stakeholders. Why is she choosing this path? After listening to her, you cannot communicate. Why do you think this other route is preferable to achieve this goal? You just need to be a good problem solver because you need to solve for clients and your team members.', '2', 0, '0', '2', '2024-11-01 22:12:28', '2024-11-01 22:15:51', NULL),
(86534, 49044, 726, 11165, 1, NULL, 121, '202411118144869426_convert.mp4', 'Yeah, what separates me from other candidates, I cannot rely only on my CV because we might still have the same level of experience, the same level of education, but what for me, what separates me from other candidates is my experience. I\'ve always seen with, in like, in an interactive way, like where they will be always like, I\'ve always been in the circle of where there should be a buyer, either buying the services you put up, and the seller, so, and I\'ve always been the seller, so that\'s the sales representative. I have several experience, like I\'ve worked like, I just feel like saying selling or sales representative have always been my hobby because I always feel like, I want to talk to you, I want to let you know, this is why you have to choose this. And I can\'t just be telling you without being educated, without starting the product, without knowing my product, so I just feel like, I have the skills required, I can communicate properly, I can negotiate properly, I can collaborate properly, I can close deals with clients, I can follow them up during their purchase process, I can follow them up, I can close deal, able to listen, able to hear the complaint, and a good, good analysis, I can, thinking, thinking at the box, bringing ideas, contributing, doing workshop, doing workshop, doing training session, doing events, showcasing, that is me, I think I\'m just so fit for the job, because I have a lot of experience when it comes to sales, sales, when it comes to sales, I\'m so much', '2', 0, '0', '2', '2024-11-01 22:14:56', '2024-11-01 22:16:05', NULL),
(86535, 48436, 726, 11472, 1, NULL, 29, '202411118163133101_convert.mp4', 'Hi, a typical day at my current job is reading all the advisements and incidents that happened the previous night to see what I\'m going into for the day, sitting down with my inmates, seeing what\'s going on with them for the day, and if anybody wants to have an appointment, we have an appointment, and then I am responsible for classifying all the female inmates and placing them in their current health in the housing unit that they should be placed in to make sure that they are safe and with other people that align with them.', '2', 0, '0', '2', '2024-11-01 22:16:37', '2024-11-01 22:20:07', NULL),
(86536, 48436, 726, 11473, 1, NULL, 27, '202411118171470088_convert.mp4', 'I would describe my personality as I\'m pretty quiet at first, kind of reserved, and then once I get to know everybody and feel comfortable, it\'s completely open. I think I\'m a fun person, fun personality. I do like to joke around, but be serious whenever it needs to be. I\'m very helpful. I like to help anybody that I can, and I think I\'m just a fun person to be around.', '2', 0, '0', '2', '2024-11-01 22:17:20', '2024-11-01 22:20:11', NULL),
(86537, 48436, 726, 11474, 1, NULL, 22, '202411118183363454_convert.mp4', 'Well, since I work in a prison, there are challenges daily, and some of those challenges are very large challenges daily, time in, time out. What I really have just learned is to adapt, learn, and overcome, and then if you do those three things, you can pretty much get through anything.', '2', 0, '0', '2', '2024-11-01 22:18:38', '2024-11-01 22:20:15', NULL),
(86538, 48851, 1295, 11331, 1, NULL, 18, '202411117183644344_convert.mp4', 'Already having prior experience with State Farm and its products and systems just felt like a natural fit for me to apply and try to renew a relationship with a different agency.', '2', 0, '0', '2', '2024-11-01 22:18:39', '2024-11-01 22:20:16', NULL),
(86539, 48851, 1295, 11332, 0, NULL, 51, '20241111720055223_convert.mp4', 'Uh, within the short timeframe that I was at the pre my previous agency, my goals that were given to me were to study for my property and casually test in, um, pass it past those tests within a reasonable timeframe, which I did, um, also was to make 25 to 30 phone calls a day, um, to prospect and, and get in leads, which I did. Um, so I was, my tenure came to an end with them abruptly. So I wasn\'t able to really go deep, fall into detail about sales goals, but I were within that one month window. I had made about good seven to eight sales, um, just fresh out the gate.', '2', 0, '0', '2', '2024-11-01 22:19:03', '2024-11-01 22:25:07', NULL),
(86540, 48436, 726, 11475, 1, NULL, 17, '2024111181951184_convert.mp4', 'An ideal workday for me would be waking up, getting ready, having my coffee, come sitting here in my home office and be busy and doing everything I can to help those that need help and just getting all the tasks accomplished.', '2', 0, '0', '2', '2024-11-01 22:19:09', '2024-11-01 22:20:19', NULL),
(86541, 48436, 726, 11476, 1, NULL, 23, '202411118194366326_convert.mp4', 'I would say what separates me from other candidates is I do currently have a life and health insurance. I also just passed my exam for my property and casualty insurance. I am very interested in starting into the world of insurance and I\'m really interested in working from home so if I could start off here to get to know the ins and the outs of the insurance industry and then potentially move up.', '2', 0, '0', '2', '2024-11-01 22:19:47', '2024-11-01 22:20:23', NULL);
INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(86542, 48851, 1295, 11333, 1, NULL, 58, '20241111721143701_convert.mp4', 'My goals for professional development is to continue to study and learn the art of being a salesperson, learning more about the insurance industry and its products. Moving forward, we\'d like to move into securities and other products that come along with the financial service industry, putting down legs and getting stability with a company or agency for a long time for some longevity. Getting this job will help me in all those arenas because State Farms is a great place to work. Well, State Farms agencies are normally great places to work with great people and with a great product to sell. And having a client-focused sales mentality is always beneficial.', '2', 0, '0', '2', '2024-11-01 22:21:19', '2024-11-01 22:25:12', NULL),
(86543, 48851, 1295, 11334, 1, NULL, 11, '202411117224375931_convert.mp4', 'Bye-bye.', '2', 0, '0', '2', '2024-11-01 22:22:46', '2024-11-01 22:25:13', NULL),
(86544, 48851, 1295, 11335, 1, NULL, 101, '202411117243828692_convert.mp4', 'Um, varying sales, um, history with far as, um, from insurance to door to door, uh, demolition and construction sales for 10 years. So just the varying array of products, um, Comfortability with talking to people and, uh, you know, once you\'ve done door to door, you know, it\'s easy to talk to people. So not really, uh, an obstacle with that. I\'m not scared of being told no, cause trust me, I\'ve been told me many, many times. Uh, so there\'s a very comfortable feeling with being no and knowing that knows are not just no forever. That could be not right now. Maybe it\'s, you know, just knowing that as long as you keep the nice, friendly and professional demeanor with people that sometimes you can revisit and you can come back later and, and with that, no, we ended up turning to a yes because they liked your approach, you know? So knowing, knowing these things, you know, just trying to keep that in my repertoire, um, as I go forth, you know, you know, it\'s my, my insurance sales career, um, being fully licensed with all four, you know, is a great benefit for any agency that would take me on because I will have, you know, I won\'t have to take the time to get licensed in a couple of arenas. I already have that, um, just, you know, background in management and marketing. So these things, I believe, give me an advantage in the market. Uh, whereas most, some candidates probably won\'t have these types of things.', '2', 0, '0', '2', '2024-11-01 22:24:49', '2024-11-01 22:25:23', NULL),
(86545, 48996, 572, 6160, 1, NULL, 60, '202411117314942717_convert.mp4', 'Okay. My name is Andrew Schroeder. I\'m applying for the insurance agent job. I have a, I have a life insurance license, and I have one-year experience selling for Humana and Colonial Pen, basically for the same company, which is called Transact, Willis Towers, Watson. And I also have some experience teaching science to high schoolers. And I have a property and casualty license and a life HMO license as well. And I do have the call center experience as well. And I also have a biology degree from Cal Poly San Luis Obispo in California. Originally, I\'m from California. I spent some time in Las Vegas, too. And I moved here to Texas in 2019.', '2', 0, '0', '2', '2024-11-01 22:32:00', '2024-11-01 22:35:09', NULL),
(86546, 48996, 572, 6161, 1, NULL, 48, '20241111733536639_convert.mp4', 'Okay, so I do have experience working in a hybrid environment where we work two days at the office and then three days at home, and again, I was selling Medicare Advantage for Humana, and then I started selling life insurance for a clinical pen, and I noticed that this is a remote position, and that\'s obviously nice. And I saw you guys were from Ohio, so, and I saw your profile online, looked impressive. And yeah, I\'m just looking for stay work, and look forward to hearing from you. Thank you.', '2', 0, '0', '2', '2024-11-01 22:33:17', '2024-11-01 22:35:15', NULL),
(86547, 48996, 572, 6162, 1, NULL, 50, '202411117341810701_convert.mp4', 'So, again, I have, I have experience selling life insurance and also Medicare Advantage for Humana in a call center environment, which is, as I understand, that\'s what this job is. I do have experience working remotely from home. Actually, it\'s a hybrid environment where we work two days at the office and then three days at home. So, I do have a lot of experience there. And I also just got my property and casualty insurance license here in Texas. I don\'t know how much that helps, but I do have that. And I also have experience selling in, like, I think 23 different states for Medicare Advantage and life insurance for Colonial Penn.', '2', 0, '0', '2', '2024-11-01 22:34:23', '2024-11-01 22:35:22', NULL),
(86548, 48996, 572, 6163, 1, NULL, 49, '202411117352799952_convert.mp4', 'Okay, I guess what separates me from the other guys is that, you know, I have experience sewing in multiple states, like 23 states or something like that. Now, I don\'t know how many of those states are still active, I mean, because I stepped away from insurance to teach high school and then I decided that\'s not for me. But I have experience sewing in multiple states, I think California, Florida, New York, Arkansas, Arizona, New Mexico, and a bunch of other ones, about 23 or so. And I also have a biology degree from Cal Poly. I think I\'m a pretty hard worker and a fairly smart guy. Thank you.', '2', 0, '0', '2', '2024-11-01 22:35:32', '2024-11-01 22:40:08', NULL),
(86549, 48896, 1305, 11221, 1, NULL, 10, '202411117373495568_convert.mp4', 'What has kept me into this job opportunity is the fact that it\'s remote and it\'s accessible.', '2', 0, '0', '2', '2024-11-01 22:37:35', '2024-11-01 22:40:09', NULL),
(86550, 48896, 1305, 11222, 1, NULL, 21, '20241111739326553_convert.mp4', 'The plus sign that was given me at my previous job was to carry out customer service, talk to customers, understand entrepreneurs and carry out orders, have to fulfill customer requests on time, work in a fast-paced environment, and I did well at my previous job.', '2', 0, '0', '2', '2024-11-01 22:39:37', '2024-11-01 22:40:09', NULL),
(86551, 48841, 1253, 10467, 1, NULL, 54, '202411117404252102_convert.mp4', 'Hello, this is Marisha. I\'m applying for the position of an entry-level customer service representative. I\'ve always wanted to work in the insurance industry. I have a lot of background in customer service. You use customer service almost every day of your life, whether you know it or not. And I feel like I would just be a great expert in this company. I\'m eager to learn, very devoted and just determined to get the job done. Whatever it is, any obstacle I can most definitely overcome. I just ultimately really wanted to get in the insurance business to learn more about insurance. Not just the basics, but all the different aspects of insurance.', '2', 0, '0', '2', '2024-11-01 22:40:46', '2024-11-01 22:45:06', NULL),
(86552, 48896, 1305, 11223, 0, NULL, 28, '202411117431071062_convert.mp4', 'We\'ve given this opportunity to work as a representative, as a customer service with the company. It will build my character and my impatience. Because I know I have to deal with patience. Sometimes you\'re impatient, but not just. It will build my character in those areas. I respect and be patient with customers. And it always is going to give me the opportunity to build my customer service experience as well.', '2', 0, '0', '2', '2024-11-01 22:42:21', '2024-11-01 22:45:06', NULL),
(86553, 48841, 1253, 10468, 1, NULL, 99, '202411117424969220_convert.mp4', 'At my last position at my work from home job, it was working at a security, basically a call center. One goal that I really had was to make sure that I was getting the script all the way out, the greeting, make sure I\'m talking very professional. Whether you know it or not, clients are able to tell how you are talking, how you\'re feeling through the phone. So one of my biggest goals was making sure that I was always cheerful and joyful when I was on calls with different clients. Because you never know, your voice may change how someone else\'s feel, someone else\'s day. Another goal that I had was to always make sure that I was going over and beyond what was expected of me. Just making sure I crossed every T, dotted every I. Make sure I caught everyone down the call list, make sure I emailed, make sure I checked my email. Clocking in on time, getting to work on time, never being tardy. Those are just a few goals that I had and I just met those goals by just being determined, staying on track, having a set schedule. Because without a schedule you won\'t be able to function. I know I wouldn\'t be able to function without the schedule that I have now. And those goals are pretty much everything that helped me succeed in my daily life, work life, all around. Thank you.', '2', 0, '0', '2', '2024-11-01 22:42:56', '2024-11-01 22:45:14', NULL),
(86554, 48896, 1305, 11224, 1, NULL, 47, '202411117441746127_convert.mp4', 'Yes, I have experienced problems with other team members in the past, and how did I go about it was taking my co-workers aside, you know, seeking what the problem was, what went wrong, you know, what did I think about the situation, why did I think it was wrong for them to do that, to reply that way, or whatever the situation was, and I had two cases where me and my co-worker, we talked about how we came to an understanding, it was a misunderstanding, and it was another one where I was talking to my co-worker, I put my co-worker aside, talking to my co-worker, we ended up going to the team supervisor that was on a shift and they took it from there.', '2', 0, '0', '2', '2024-11-01 22:44:19', '2024-11-01 22:45:15', NULL),
(86555, 48896, 1305, 11225, 1, NULL, 10, '20241111744547849_convert.mp4', 'What separates me from others is the fact that I\'m outgoing, I\'m a people person, I\'m a trophy of, and I am great at talking to people.', '2', 0, '0', '2', '2024-11-01 22:44:56', '2024-11-01 22:45:15', NULL),
(86556, 48841, 1253, 10469, 1, NULL, 46, '20241111746555243_convert.mp4', 'My aim is to deepen my expertise in customer service by gaining hands-on experience with complex projects and further developing my skills in customer service. This position still appeals to me simply because it offers the opportunity to work directly with customers, which will allow me to significantly enhance my knowledge in customer service and potentially take on leadership roles within the team, ultimately positioning me for future advances in customer service insurance.', '2', 0, '0', '2', '2024-11-01 22:46:59', '2024-11-01 22:50:05', NULL),
(86557, 48841, 1253, 10470, 1, NULL, 33, '202411117483035372_convert.mp4', 'I can honestly say that I have never had any confrontational issues with any co-workers or team members that I have to work with in the past. I\'m really not a confrontational person. I don\'t really hold grudges with people. If I ever have a problem with someone, I\'m one to go up to that person to address it with them. And I\'m very bubbly, very friendly, don\'t have problems with people, don\'t really see myself in those predicaments.', '2', 0, '0', '2', '2024-11-01 22:48:32', '2024-11-01 22:50:08', NULL),
(86558, 48841, 1253, 10471, 1, NULL, 88, '202411117501544174_convert.mp4', 'What separates me from other candidates? I want to say no one deserves the position, but I feel as though that I would deserve this position because I\'m very goal-oriented, very determined. I like to make my life easy and my co-workers\' lives easy. I\'m very outgoing, very bubbly, very work-oriented, I\'m very determined to get the job done no matter what obstacles I have to go through. I\'m very dependable. I like to stay on the schedule. I\'m very, very schedule-oriented. I am very detailed to the point I don\'t like being late. I just feel like I am a very great candidate for this position, so sorry for the noise. And I\'m just grateful for the opportunity to be able to be even doing this interview. This will be a great opportunity for me. I\'m grateful if I do or don\'t get the job. I know everyone is at this point of time where they need a great job, and I\'m one of those people that needs a very great job, and I\'m very dependable. I will get the job done. You won\'t be disappointed. Thank you for the opportunity.', '2', 0, '0', '2', '2024-11-01 22:50:21', '2024-11-01 22:55:09', NULL),
(86559, 48916, 115, 10880, 0, NULL, 18, '20241111616339930_convert.mp4', 'Thanks for watching!', '2', 0, '0', '2', '2024-11-01 23:15:38', '2024-11-01 23:20:03', NULL),
(86560, 48999, 726, 11472, 0, NULL, 91, '202411119183851966_convert.mp4', 'A typical day at my current job starts with me arriving, getting logged in to the system, I check my email, I check Teams for any messages there, I basically start a task list of anything that may have been tasked through either platforms, and then I consult my supervisor for any tasks that she may have that she hasn\'t had a chance to send to me, or what have you, and then I bounce that list off of my list from the day before, and I basically put together a master task list of what it is I\'m looking to do throughout the day. I wear very many hats at my position, therefore I kind of ping-pong back and forth from one task to another, very seldom do I spend more than a half hour to 45 minutes on one particular task, and then I basically go throughout my day that just bouncing from task to task, and obviously, you know, making time and space for any pop-in tasks that may come from any of the deans.', '2', 0, '0', '2', '2024-11-01 23:16:57', '2024-11-01 23:25:10', NULL),
(86561, 48917, 726, 11472, 0, NULL, 78, '202411119184373287_convert.mp4', 'A typical day at my current job where I am a retail sales listing agent and an administrator assistant to the owner, I literally only work a total of eight hours for the week. But what I do is I go through and I take pictures of her items in retail that she wants to be listed on, whether it\'s eBay, Etsy, or even Facebook Marketplace, take pictures of them in our prop area, and then I go through and some of the items may need to have some research done to figure out exactly what they are. So then I\'ll go through and research, and then I go through and then list the items that are done and needed to be listed. And then on top of that, I go through and I scan any of her receipts or documents into her files, and then I go through and put them all into an Excel spreadsheet that is divided up between all her bills, whether it\'s house, medical, or anything to do with the retail sales.', '2', 0, '0', '2', '2024-11-01 23:17:16', '2024-11-01 23:20:14', NULL),
(86562, 48916, 115, 10881, 0, NULL, 60, '202411116201371164_convert.mp4', 'Hi sorry about the previous the first take that I was trying to answer the first question it wasn\'t I don\'t know I\'m actually having some issues I\'m honestly anyways with my last position I was given the opportunity to be a male associate and I would meet my deadlines every morning by prioritizing my most important policies first and mail and documents I would also communicate very well with my supervisor and my co-workers to meet these deadlines', '2', 0, '0', '2', '2024-11-01 23:19:06', '2024-11-01 23:25:14', NULL),
(86563, 48917, 726, 11473, 1, NULL, 31, '202411119194490703_convert.mp4', 'I would describe my personality as shy and kind of quiet until you kind of get to know me and I feel that I have a very outgoing personality. I am, I do make friends very easily. I have a big heart. I\'m very caring. I guess that kind of sums up my personality.', '2', 0, '0', '2', '2024-11-01 23:19:46', '2024-11-01 23:25:17', NULL),
(86564, 48917, 726, 11474, 1, NULL, 92, '202411119214321114_convert.mp4', 'One of the biggest challenges I faced in a previous job, I worked from home for a fellow high school neighbor, student of mine. He had his own business, so the challenging part was learning the software program and everything about the business on my own. I was supposed to be trained by the previous assistant that was there, but she chose not to due to the fact that the company was sold to us and she didn\'t want to, so I had to go through and learn a whole new software program that I knew nothing about, learn a phone system that I knew nothing about because it came automatically to a cell phone of any choice that you wanted, so I could switch it to my personal phone. I could do it to the owner\'s. So I had to overcome all that. It took me probably a good two months to actually figure out the software program, but once I did figure it out, it was easy peasy after that. I also learned that if I went to the website, they had free training after that as well, so I could keep up on training and learn more things as to it.', '2', 0, '0', '2', '2024-11-01 23:21:47', '2024-11-01 23:25:27', NULL),
(86565, 48917, 726, 11475, 1, NULL, 63, '202411119231544008_convert.mp4', 'An ideal work day for me starts with waking up and getting my kids off to school, and then that\'s when I go through and either go into my current job, or depending on what the future holds for me, will go into working on my daily tasks that I have to do. And what I like to try to do is go through and prioritize. So if there\'s any task that is more important than another task, I like to try to get those done first before I move on to the other task. And then pretty much I put in 110% of anything that I do for work to go and get everything accomplished for that day. If there is something that is left that I could not unfortunately finish for the day, then I make sure that I make that the first priority for the next day when I start my day.', '2', 0, '0', '2', '2024-11-01 23:23:18', '2024-11-01 23:25:34', NULL),
(86566, 48916, 115, 10882, 0, NULL, 36, '20241111624875553_convert.mp4', 'Pottery Barn Please visit www.potterybarn.com for more ideas and inspiration.', '2', 0, '0', '2', '2024-11-01 23:23:23', '2024-11-01 23:25:37', NULL),
(86567, 48999, 726, 11473, 0, NULL, 15, '20241111924887387_convert.mp4', 'I would describe my personality as happy, fun, playful, I love to laugh, I love to just I love to have fun.', '2', 0, '0', '2', '2024-11-01 23:23:34', '2024-11-01 23:25:38', NULL),
(86568, 48916, 115, 10883, 1, NULL, 68, '202411116253424526_convert.mp4', 'I\'m sorry I\'m having such a hard time with this but my last question I didn\'t even get to it didn\'t let me take my second attempt again um have I experienced a problem with a team member I have experienced a difficult team member before and to resolve this salute the situation I spoke with her privately without any conflict pretty much just addressing and asking if we can communicate better and make sure that every day that we are together we are communicating well and with respect and it turned out very good and I actually became friends with that team member personally', '2', 0, '0', '2', '2024-11-01 23:25:40', '2024-11-01 23:30:07', NULL),
(86569, 48917, 726, 11476, 1, NULL, 121, '202411119255089251_convert.mp4', 'What I feel separates me from other candidates is the fact that I am dedicated to my job and what I do. I give 110% into everything that I do. I am not looking for some little quick little job to get me on to something bigger or better. I went and took seven years to finish a bachelor\'s degree in business administration. I had some obstacles through life and difficult times and that was the one reason why it took me that long. But I wanted to show my kids that you can do anything you put your mind to. I am very caring, sympathetic, and I get along well with others. And I know that on my resume I have where I work for Coda Express, I don\'t get paid for that job. It is a company that my fiance started. It was something that he wanted to do so I helped him pursue his dreams and he is literally on the road almost months at a time. But I want to be able to have a job to be able to have something that I can consider that it\'s my own per se, that I\'m doing it for myself, that I\'m not helping anybody else out to succeed and get somewhere in life. It\'s just me being able to have a job, talk with other adults, and be able to just make a living to help support my job.', '2', 0, '0', '2', '2024-11-01 23:25:56', '2024-11-01 23:30:21', NULL),
(86570, 48916, 115, 10884, 0, NULL, 41, '20241111627788383_convert.mp4', 'I\'m confused if it is recording already I think it is I think is recording what separates me from other candidates is that I am I am adaptive I am very helpful and eager to learn new tasks even if I am in the middle of training and learning new ones I am ready for more each day and I am very trustworthy', '2', 0, '0', '2', '2024-11-01 23:26:19', '2024-11-01 23:30:24', NULL),
(86571, 48999, 726, 11474, 0, NULL, 49, '202411119305262957_convert.mp4', 'The biggest challenge that I faced in my last job was the volume of work. I hadn\'t worked in such a fast-paced environment before, so I spoke with my current supervisor, who at the time was a co-worker, and let her know what I was struggling with and asked if she had any tips or ideas, and she pointed me in the direction of the company training library, and I was able to go on there and to look through the catalog and take trainings on situations that I was struggling with, as well as others that I just had interest in learning and felt would help me to better do my job.', '2', 0, '0', '2', '2024-11-01 23:29:40', '2024-11-01 23:35:06', NULL),
(86572, 49058, 1305, 11118, 0, NULL, 28, '202411118323833639_convert.mp4', 'I recently acquired my property and casualty license because a real estate agent here could front me her clients. So I\'m looking for any company, any brokerage to represent me so that I can write insurance policies. Your position in particular was not something that piqued my interest. I\'m just looking for any company.', '2', 0, '0', '2', '2024-11-01 23:32:04', '2024-11-01 23:35:10', NULL),
(86573, 49058, 1305, 11119, 1, NULL, 32, '202411118333178764_convert.mp4', 'This question I see popping up a lot in job positions, regardless of whether or not it\'s sales jobs, which is kind of ironic because if it\'s not a job description, why are you asking me this question? But how often did you meet or exceed sales expectations? I never really had a sales job, but I\'m confident I can meet whatever expectation you set forward for me.', '2', 0, '0', '2', '2024-11-01 23:33:36', '2024-11-01 23:35:16', NULL),
(86574, 49058, 1305, 11120, 1, NULL, 49, '202411118343114294_convert.mp4', 'Name a few of your most important goals and dates to achieve them by. I\'d like to buy a house within two years. I say two years specifically because if you get a, everybody\'s entitled to an FHA loan, which you only have to put three and a half percent down at whatever interest rate. So specifically not to buy a residential, well, I mean, technically it does have to be a residential property, but it\'s an investment property. So basically I\'m going to buy a quadruplex, which is four unit residential property in order to rent it out specifically with the FHA loan. And I feel like that\'s the only way I can get ahead. So yeah, that\'s my plan is to buy a four unit house in two years.', '2', 0, '0', '2', '2024-11-01 23:34:39', '2024-11-01 23:35:23', NULL),
(86575, 49058, 1305, 11121, 1, NULL, 53, '202411118354192503_convert.mp4', 'I feel as though all customers, clients, or whatever the company deems to call them, come to you first in order to get whatever product you may have available, right? So the days of door-to-door salesmen or anybody, any salesman really is dead, okay? So what strategies I would have to build rapport with clients, you know, just treating them like a human being. But at the end of the day, they\'re coming to you because they feel as though you have the best deal, the best price. They don\'t care about your insurance company\'s name or whatever representative they\'ve been talking to for years. They want to know who can get them the most value for whatever they pay for, like as if it\'s Walmart.', '2', 0, '0', '2', '2024-11-01 23:35:48', '2024-11-01 23:40:10', NULL),
(86576, 49058, 1305, 11122, 1, NULL, 13, '202411118361024463_convert.mp4', 'The most successful qualities you can have for any sales job is to work for a company who offers the best price. Simple as that.', '2', 0, '0', '2', '2024-11-01 23:36:12', '2024-11-01 23:40:12', NULL),
(86577, 48999, 726, 11475, 0, NULL, 66, '202411119375656049_convert.mp4', 'For me, an ideal work day looks like awakening, preparing for my day, being able to walk into another room and log on for the day and not having to drive 32 miles, which I currently do, one way to go to work, being able to check my email, make my task list, begin my day, and then when it comes to lunchtime, being able to actually prepare lunch if I want to, or even if I have leftovers, I\'m being able to eat them at my own table in my own home and not relying on something that I took from home or a drive-thru meal, and then finishing out my day and when I log off, I\'m home and like I said, I don\'t have to drive 32 miles to get home through that evening traffic.', '2', 0, '0', '2', '2024-11-01 23:36:29', '2024-11-01 23:45:07', NULL),
(86578, 48999, 726, 11476, 0, NULL, 36, '202411119565250239_convert.mp4', 'I think what separates me from the other candidates is I don\'t like using the response I don\'t know. If I don\'t know something then I\'m gonna find out and I will come back and let you know. I\'m determined and I want to reach my goals whether that is professionally or personally. I\'m also a team player and I\'m willing to take on added responsibilities and as well as I work on a team I also thrive while working independently.', '2', 0, '0', '2', '2024-11-01 23:46:36', '2024-11-02 00:00:06', NULL),
(86579, 48767, 1095, 11528, 0, NULL, 38, '20241111762943309_convert.mp4', 'As a licensed insurance customer service representative, I\'m drawn to this role for the chance to make my expertise in a company known for valuing both client service and employee growth. I\'m excited to contribute to your team and help enhance customer service satisfaction.', '2', 0, '0', '2', '2024-11-02 00:04:10', '2024-11-02 00:10:05', NULL),
(86580, 48767, 1095, 11529, 1, NULL, 45, '20241111785770970_convert.mp4', 'Okay. In my last position, my primary goal focused on client retention, timely policy, renewal, and maintaining the high customer satisfaction score. I constantly met or exceeded those targets, often achieving the high renewal rate and position feedback from clients. My commitment to clear communication and timely follow-ups played a key role in reaching those goals regularly.', '2', 0, '0', '2', '2024-11-02 00:09:09', '2024-11-02 00:10:09', NULL),
(86581, 48767, 1095, 11530, 1, NULL, 31, '202411117124060100_convert.mp4', 'Okay, yes, I had a disagreement with a team member on handling customer requests. We resolved it by discussing our perspective openly and agreeing on a balanced approach that improved teamwork and met our shared goal.', '2', 0, '0', '2', '2024-11-02 00:12:50', '2024-11-02 00:15:05', NULL),
(86582, 48767, 1095, 11531, 1, NULL, 24, '202411117154185856_convert.mp4', 'Okay, what separates you from the other candidates? Okay, I stand out because I\'m licensed and strong customer service skills. I also and always focus on solving problems to keep clients happy. Yeah.', '2', 0, '0', '2', '2024-11-02 00:15:47', '2024-11-02 00:20:03', NULL),
(86583, 48767, 1095, 11532, 1, NULL, 27, '202411117181752866_convert.mp4', 'Okay, well, I build relationships by listening to customers\' understanding and what they need and give them personalized support. I also check in with them regularly to show I care. Yeah, thank you.', '2', 0, '0', '2', '2024-11-02 00:18:26', '2024-11-02 00:20:06', NULL),
(86584, 48411, 726, 11472, 1, NULL, 70, '202411119204729349_convert.mp4', 'I take a full day at my job. I start, I go in at either 8 a.m. or 10 a.m. I work in an urgent care and we see anywhere from 20 to 120 patients a day. I work the front desk so I always greet all of our patients and then I go one by one and I verify insurance. I collect co-pays. I scan in medical records into our EMR system which is Xperity which I believe we\'re switching to Solve completely for that. I go to the back and I help the medical assistants as well run tests and give shots and things like that. I answer the phone. I do all sorts of things but I really enjoy, you know, most days I love my job and you know sometimes it\'s very difficult but for the most part I love it.', '2', 0, '0', '2', '2024-11-02 00:20:52', '2024-11-02 00:25:07', NULL),
(86585, 48411, 726, 11473, 1, NULL, 103, '202411119225026669_convert.mp4', 'I have a very well personality for customer service or, um, administrative. Uh, I am, I am, first of all, I am hilarious. Um, I am super bubbly. I\'m really good with angry patients and or customers. Um, you know, I\'m just super outgoing. I\'m always trying to put a smile on someone\'s face. Uh, like I said, I\'m hilarious. And I just feel like, you know, there\'s, someone is always having a worse day than you are. And, you know, if you can make that person\'s day, then you\'ve had a good day. And I feel like my kind of personality is a really strong, I don\'t know the word, but it\'s, it\'s a really strong, um, quality? Quality is a good word. It\'s, I have, it\'s a, my personality is a really strong quality to have in a work setting where you are constantly working with patients and or customers or angry people because, you know, I\'m able to keep a level head. I don\'t react. I, you know, try to diffuse situations and make them happy in the end because that\'s the goal. That\'s why they\'re here. Or that\'s why we\'re there while we have jobs because our patients or because of our customers. So, yeah.', '2', 0, '0', '2', '2024-11-02 00:22:55', '2024-11-02 00:25:18', NULL),
(86586, 48411, 726, 11474, 1, NULL, 116, '20241111925745698_convert.mp4', 'I always really struggle with having to turn patients away because if they don\'t have their co-pays or if they can\'t afford to be seen at our urgent care. And it\'s such a heartbreaking feel to be in at a front desk and a lot of people don\'t think about that, about how the feelings that you actually have to feel being in health care at a front desk because, you know, there\'s always, always someone that you just want to help them all and, you know, you can pay co-pays, but eventually you run out of money yourself. So, you know, I have taken several people and paid their co-pays for them so they can be seen by a doctor or, I\'m sorry, a nurse practitioner. That is the biggest challenge of my job and, you know, there\'s not always a great outcome to that. So this is a really tricky question for me because, you know, you can\'t pay every single person\'s co-pay. You can\'t, you know, help everyone and it\'s a really hard reality to face, but, you know, you don\'t pay the co-pay for someone so you feel good about yourself, like, that\'s my good deed for the day. No, you do it because you care and because you know these people are sick and they deserve care just as much as the next person just because they don\'t have $100 to pay their co-pay or $50 or $75 or even $5. Medicaid\'s co-pays are $3.90 and some people don\'t even have that. And, you know, they still deserve quality care and they still deserve to be treated like humans. And so that\'s a, it\'s really a tough question for me to answer because I don\'t always have a good outcome.', '2', 0, '0', '2', '2024-11-02 00:25:13', '2024-11-02 00:30:12', NULL),
(86587, 48411, 726, 11475, 1, NULL, 84, '202411119265761891_convert.mp4', 'An ideal workday for me is I come in, I help get patients in, and get them the treatment that they need, and everything goes smoothly. We don\'t have, you know, a stab wound or someone cut their hand open with a chainsaw, or, you know, we\'ve seen crazy things. But, you know, you go in, and all your patients are nice to you, and you don\'t have to turn anyone away because they don\'t have insurance and can\'t afford $130. But that\'s not the reality of being in healthcare. There\'s never an ideal day. You can have good days, you can have great days, but it\'s not a perfect world. It\'s not a perfect...by any means. So, you know, these questions are hard for me to answer, being in healthcare, and I really apologize about that. But I\'m trying my best.', '2', 0, '0', '2', '2024-11-02 00:27:02', '2024-11-02 00:30:19', NULL),
(86588, 48411, 726, 11476, 1, NULL, 112, '2024111192945935_convert.mp4', 'What separates me from other candidates is that I am always willing to go the extra mile to help someone. I want to help people. I love making people happy. And in customer service or in healthcare or retail or anything to do with the general public, you know, that\'s always such an ideal quality to have because, you know, it\'s everyone. Not everyone, but most people you run into, they\'re having a worse day than you. And you just have to keep that mindset. Like, yeah, you\'ve had a bad day, but this person that\'s standing right in front of you has probably had a lot worse day. And, you know, I recognize that and I want to help them. I want to always help them. I want to always make someone\'s life easier. My management system and bosses, you know, I always want to reach out to them and ask if they need anything, if I can do anything to help make their lives easier because I know they have mounds and mounds and mounds of paperwork and duties that they have to do. So if there\'s anything that I can do to help them, I\'m going to do that. And I feel like that makes me stick out over other candidates. I\'m super smart. I catch on to things very quickly. Learning insurance is probably one of the second hardest things that you could do. And I learned it in a week and that\'s not me gloating or, you know, saying that everyone\'s not as smart as I am. But, you know, I just catch on very quickly and that\'s also a great quality I have.', '2', 0, '0', '2', '2024-11-02 00:29:10', '2024-11-02 00:30:29', NULL),
(86589, 49060, 1253, 10467, 0, NULL, 33, '202411120153265554_convert.mp4', 'So, why would I, what attracted me to Farmers Insurance? Well, as a current PCA, Call Center Insurance Representative for Cigna, I feel like that I can just bring my experience that I have to a different atmosphere, in a different environment, and succeed with my customer service background.', '2', 0, '0', '2', '2024-11-02 01:14:30', '2024-11-02 01:20:04', NULL),
(86590, 49060, 1253, 10468, 1, NULL, 30, '202411120173886657_convert.mp4', 'Yes, in my last position, well, last to current position, I was put in the claims department as a PCA representative and I did actually well. It was challenging, it was rewarding, and I gained a lot of experience. So it was overall the best goal that I had achieved with the company, I feel. It was great.', '2', 0, '0', '2', '2024-11-02 01:18:07', '2024-11-02 01:20:06', NULL),
(86591, 49060, 1253, 10469, 1, NULL, 36, '202411120192288934_convert.mp4', 'Yes, my professional goals, the reason why I\'m pursuing this new career is because one day I actually want to start my own insurance company and I feel like this here would be an amazing stepping stone for me to actually start this process to get some new experience under my belt as well as my current experience pertaining insurance.', '2', 0, '0', '2', '2024-11-02 01:19:56', '2024-11-02 01:20:09', NULL),
(86592, 49060, 1253, 10470, 1, NULL, 48, '202411120212571380_convert.mp4', 'Yes, I never experienced a problem with any team members. It was five of us usually that worked together, so honestly, we never really had any confrontational matters, but if there was to arise, how I would handle that is to basically just, we have open dialogue and we\'ll sit down and talk about it and try to come to a reasonable decision as adults on how to resolve the situation, but in the customer service field, I hadn\'t encountered that, not with team members.', '2', 0, '0', '2', '2024-11-02 01:23:57', '2024-11-02 01:25:05', NULL),
(86593, 49060, 1253, 10471, 1, NULL, 30, '202411120245921264_convert.mp4', 'What separates me from other candidates? I am a great listener. I am also customer service driven. I always go 100% to the end, you know, with dealing with any customers. Customer satisfaction, I am, I\'m top tier when it comes to customer service. I would be the best.', '2', 0, '0', '2', '2024-11-02 01:25:08', '2024-11-02 01:30:05', NULL),
(86594, 49066, 839, 6315, 0, NULL, 10, '202411121462952040_convert.mp4', 'Thanks for watching!', '2', 0, '0', '2', '2024-11-02 01:46:00', '2024-11-02 01:50:02', NULL),
(86595, 49066, 839, 6316, 1, NULL, 10, '202411121465829132_convert.mp4', 'Thanks for watching!', '2', 0, '0', '2', '2024-11-02 01:47:06', '2024-11-02 01:50:03', NULL),
(86596, 49066, 839, 6317, 1, NULL, 10, '20241112147257119_convert.mp4', 'Thanks for watching!', '2', 0, '0', '2', '2024-11-02 01:47:37', '2024-11-02 01:50:04', NULL),
(86597, 49066, 839, 6318, 1, NULL, 11, '20241112148012_convert.mp4', 'Thank you for watching.', '2', 0, '0', '2', '2024-11-02 01:48:08', '2024-11-02 01:50:05', NULL),
(86598, 49066, 839, 6319, 1, NULL, 10, '202411121482878499_convert.mp4', 'Thanks for watching!', '2', 0, '0', '2', '2024-11-02 01:48:37', '2024-11-02 01:50:06', NULL),
(86599, 49065, 191, 1356, 0, NULL, 14, '20241111956320498_convert.mp4', 'I\'m looking for something stable and long-term as opposed to working project to project as I have been working for the last several years.', '2', 0, '0', '2', '2024-11-02 02:56:05', '2024-11-02 03:00:03', NULL),
(86600, 49065, 191, 1357, 0, NULL, 32, '20241111957790257_convert.mp4', 'In terms of the demand industry, that allows me to take my existing single-customer service experience and pivot immediately into another without years of schooling or extensive professional experience being required.', '2', 0, '0', '2', '2024-11-02 02:57:11', '2024-11-02 03:00:06', NULL),
(86601, 49065, 191, 1358, 0, NULL, 20, '2024111200201429_convert.mp4', 'Personal and professional improvement and the ability to help others while improving my own life through the information I learn from helping other people.', '2', 0, '0', '2', '2024-11-02 03:00:24', '2024-11-02 03:05:04', NULL),
(86602, 49065, 191, 1359, 0, NULL, 59, '2024111206751320_convert.mp4', 'I\'m a results-driven sales professional experienced in meeting sales goals and quotas in both outside and inside sales, particularly in marketing products and services tailored to customer needs. I have several years of sales and customer service experience in a hybrid sales and customer service role. I would be a good fit for the job because of my ability to predict and meet the needs of my customers as well as develop customers into long-term clients.', '2', 0, '0', '2', '2024-11-02 03:06:15', '2024-11-02 03:10:08', NULL),
(86603, 49065, 191, 1360, 0, NULL, 25, '20241112065428877_convert.mp4', 'Self-driven, to me, means that you are internally driven to succeed and don\'t need external motivations to be the best you can be at everything that you do.', '2', 0, '0', '2', '2024-11-02 03:06:57', '2024-11-02 03:10:11', NULL),
(86604, 47947, 541, 10451, 1, NULL, 52, '2024112105053664_convert.mp4', 'So, what attracted me to this position of a remote sales agent is the opportunity to start working in sales and be the middleman between the customer and between the company. I understand that every salesperson, sales agent brings in the money and also is able to bring in the service or the product to the customer directly. So that\'s very important, and I understand that this role is very, very important for the company to make money and for the customer to satisfy their needs. So that\'s what interested me, and also to make new relationships. That is something that I have done in my previous jobs, so that is something that I\'m looking forward to, meeting new people, new relationships, and just getting those needs for the customers.', '2', 0, '0', '2', '2024-11-02 05:00:46', '2024-11-02 05:05:09', NULL),
(86605, 47947, 541, 10452, 0, NULL, 46, '2024112133839263_convert.mp4', 'So in my previous position, in my previous job, I was given the task to produce 60 outbound calls per day, and I usually exceeded them, averaging about 90 to 100 per day. So it was my job to reach out to the customers, try to get in contact with them, do the best of my ability to try to get in contact with them. So that would really push me to move forward, to exceed. And I was looking forward to possibly getting new numbers, and every time I would come in the office, I was looking to get 110, 120 outbound calls per day. So I was always pushing myself, and that\'s a skill that I was able to get in my line of career.', '2', 0, '0', '2', '2024-11-02 05:02:39', '2024-11-02 05:05:16', NULL),
(86606, 47947, 541, 10453, 1, NULL, 46, '2024112144675932_convert.mp4', 'As stated in my previous questions, I was able to build relationships with customers. So that\'s something that I want to continue to improve on, to try to get in contact with them outbound calling, inbound calling, just to develop those relationships with the customers because it\'s very important, like I said previously, being the middleman between the company and between the customer. And I think that getting this job is going to help me advance in my career because it\'s a sales opportunity and trying to get a pitch in, trying to attract the customer into the company, into the product or service that you\'re selling is something that\'s very beneficial in today\'s day and age, especially in the office.', '2', 0, '0', '2', '2024-11-02 05:04:45', '2024-11-02 05:05:22', NULL),
(86607, 47947, 541, 10454, 0, NULL, 58, '2024112162635637_convert.mp4', 'I can recall in my previous job a situation where a fellow co-worker or team member, however you want to call it, made a mistake. We were doing invoices and Excel worksheets and we would work as a team. And unfortunately, you know, mistakes happen every day to day. And there was a situation where a big mistake happened where a lot of the customers got deleted in the spreadsheets by accident by fellow co-workers. So I had to go and clean it up. But it was resolved. We all worked as a team. We all understood our mistakes. I obviously made some mistakes too. I\'m human, just like everyone else. And working in a team and trying to solve problems was something that I also worked on. I helped my co-workers and the co-workers helped me and we got that sorted out.', '2', 0, '0', '2', '2024-11-02 05:05:14', '2024-11-02 05:10:10', NULL),
(86608, 47947, 541, 10455, 0, NULL, 70, '2024112194731143_convert.mp4', 'What separates me from other candidates are relationship building. Like I said previously, I had to do a lot of outbound calls per day, but that\'s something that I particularly enjoy talking to new people, building new relationships, even if it\'s on the phone call for a few minutes. I like doing that. I like talking to people. So talking about them about a product, a service, about their day, it all comes together. So I really enjoy that and not many other candidates or people do. The second thing was team building. Like I also previously mentioned, there was a mistake, an issue where a coworker made a mistake with a spreadsheet and we worked together as a team. I helped them. They helped me. We asked each other questions. We helped each other build each other\'s knowledge and skills. So working in a team is something that I enjoy as well. And the third thing would be attention to detail. I was working with spreadsheets, so I had to really carefully look through every single detail, make sure that there were no mistakes, that everything was correct. So attention to detail would be my third skill that separates me from the other candidates.', '2', 0, '0', '2', '2024-11-02 05:08:00', '2024-11-02 05:10:20', NULL),
(86609, 49072, 191, 1356, 0, NULL, 48, '20241127493336284_convert.mp4', 'Hello, the reason why I\'m looking for a new career is that my current job, my current employment, the company was purchased by a different company. And my duties and my pay has changed substantially. So unfortunately, the job currently is not a good fit for me, which took me to start a career in insurance, casualty and property insurance as a producer. I already certified, I took classes with Kaplan and got my certification for it. So I\'m looking for a different job and in a career that\'s going to help me and support me get licensed, which is my purpose, which is the final goal, which is to get my license as a producer.', '2', 0, '0', '2', '2024-11-02 12:49:41', '2024-11-02 12:50:06', NULL),
(86610, 49072, 191, 1357, 0, NULL, 28, '20241127502558690_convert.mp4', 'I chose insurance because I feel that is a career that it\'s very solid. I feel that everybody needs insurance. There\'s always going to be somebody out there that needs insurance. I also chose this career because it involves sales pitching and I am great at sales. I consider myself a great salesman, great sales professional, and that\'s why I chose insurance.', '2', 0, '0', '2', '2024-11-02 12:50:30', '2024-11-02 12:55:03', NULL),
(86611, 49072, 191, 1358, 0, NULL, 37, '20241127513717654_convert.mp4', 'So, when you ask me what motivates me, I have lots of motivations in life, but my principle and most important one is my son, who is an adult with autism. And everything I do is for him, because at the end of the day, he can\'t be on his own. And once I\'m not here, he won\'t have anybody else to take care of him. So I work hard to leave him in a good place in life once I\'m not here. That is my motivation.', '2', 0, '0', '2', '2024-11-02 12:51:43', '2024-11-02 12:55:07', NULL),
(86612, 49072, 191, 1359, 0, NULL, 51, '202411275343103_convert.mp4', 'I feel that I would be a great fit for this position because in the past 20 years my experience, my job experience has been mostly with sales and customer service. And I feel that for insurance, you have to have both. You have to be a salesman, but you have to have that customer service base so you can make your clients feel comfortable and to trust you. I feel that this is a perfect time for me. Even though I am 51 years of age, I am mature enough to take this career seriously. And I\'m at a point in my life where I need to really, really reach the goals that I\'ve set all my life. And I feel that this is the career that\'s going to help me with that.', '2', 0, '0', '2', '2024-11-02 12:53:12', '2024-11-02 12:55:12', NULL),
(86613, 49072, 191, 1360, 0, NULL, 73, '20241127545995371_convert.mp4', 'To me, self-driven has to be one of the terms or phrases that really describes me. All my life, I\'ve been very self-driven and I\'ve been very independent. And in my house, in my household, I always say to my kids, if I don\'t do it, anybody does it. So I feel that a self-driven person is the one that doesn\'t need anybody to tell them to take that step ahead or to take accountability or to take action and something, they\'ll go ahead. And if they see that this is the right thing to do, or if this is the right decision, they go ahead and do it. And I also find that a self-driven person will start in a career at 51 and not care and feel that they could do it and have all the confidence. And that\'s me. I feel that I can do this and I\'m prepared. And this is the best thing that could happen to me right now, which is moving forward with a new chapter in life, which will be a new career. And I\'m very, very, very happy.', '2', 0, '0', '2', '2024-11-02 12:55:08', '2024-11-02 13:00:08', NULL),
(86614, 47977, 1306, 11108, 0, NULL, 13, '2024112830362931_convert.mp4', 'Hi.', '2', 0, '0', '2', '2024-11-02 13:29:28', '2024-11-02 13:35:02', NULL),
(86615, 47977, 1306, 11109, 0, NULL, 89, '20241128323415025_convert.mp4', 'My last goals at my last job were to be the eye of the office. I was the scheduler, I was the receptionist, I was the customer service person, I was the person that they came to when they couldn\'t get something figured out. I gave out directions, like Google Maps, pretty much any and everything that they needed, billing-related, getting an appointment schedule, asking a question about the office, something of that nature. I was the one that would help them set the goals, so I was pretty much like the eye of the office, even when it came down to the pre-offs of getting a procedure approved for the therapy or getting it approved for surgical procedures. I was the person that would get them that help and get them assisted to that. I feel that I did meet those goals as a person, as a human. I dealt with it and I took pride in what I did as a human being, meaning when I say that I exceeded my goals, I felt like I did meet them. I gave out great customer service, I scheduled appointments when needed, I was there if I needed to be at work, I didn\'t skip a day unless I had something going on personal with one of my kids. Other than that, I showed up and did what I needed to be done.', '2', 0, '0', '2', '2024-11-02 13:30:54', '2024-11-02 13:35:11', NULL);
INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(86616, 47977, 1306, 11110, 1, NULL, 96, '2024112834342617_convert.mp4', 'Yes. At my last job, I experienced problems with some of the other staff members and also the office manager. I just feel like I did not fit in at the job. So when they would go out for lunch and link up and have meetings or meet up at the work, I would never be like included or it would be like very minimal conversations that they would include me on. So I would pretty much have to update myself through email. So one day, I just politely asked like, hey, am I doing something wrong? I know we all started out as like, hey, we loved having you here, blah, blah, this, blah, blah, that. But since the first time I\'ve been here, I have felt very distanced when it\'s come to lunch, when it\'s come to you guys doing things at the work, like at the work, bowling, bingo, things like that. It would just always feel like I was an outcast. So I never was included. The situation was resolved where they basically explained to me that they all were single moms with adult children. So they didn\'t include me because they didn\'t feel like I had the opportunity to do so since I did still have young kids myself. So we all did end up basically doing like a lunch where we sat down, we talked about it. There were no foul words or foul intentions of it in any way. So it made work become a better place.', '2', 0, '0', '2', '2024-11-02 13:34:41', '2024-11-02 13:35:20', NULL),
(86617, 47977, 1306, 11111, 1, NULL, 116, '20241128365242142_convert.mp4', 'The last time that I did something nice for a stranger was when I was working at Christie Clinic Family Medicine. I had a patient who had the wrong directions. It was an elderly patient. She was in the wrong building for her surgical procedure. So I put up my sign. I found out where she was going to be having the surgical procedure at. I called over to the surgical office and let them know that she was in my office and that I was going to get ready and wheel her over there in the wheelchair and get her over to the appointment where she needed to be. It took us a little while because she was a little heavier and she was very anxious and nervous that she was adamant that she was in the right place. She was not. I explained to her that I would get her to where she needed to be and get her taken care of. We arrived at the place. They basically, it worked out perfect because the surgeon ended up having an emergency that he needed to take care of before her. So the time frame that she would have been waiting, they were not, it was not a wait. They ended up taking her right on back. She ended up congratulating me and sending a thank you card and a basket of chocolates to my office, basically thanking me for taking care of her and getting her to her surgical procedure. Her family ended up thanking me as well too, and they sent me a gift card for Buffalo Wild Wings for Christmas. So I appreciate everything that I did for her, even though she was a stranger and she did not feel comfortable with me pushing her, she allowed me to get her to the appointment that she needed to get to on time in a timely manner, even though it was a little bit of snow out, it still made it worth my while. That\'s what I am here to do is to help others out.', '2', 0, '0', '2', '2024-11-02 13:37:01', '2024-11-02 13:40:12', NULL),
(86618, 47800, 1253, 10467, 0, NULL, 46, '20241128443988859_convert.mp4', 'Well, I have 10 years plus in customer service, I\'m very detail oriented, I enjoy working with sales, I have a lot of sales experience as well, let\'s see, I have strong communication skills, both written and taught communication skills, and I thought, you know, I love talking and I love, and I\'m a very much people person, so I have no problem engaging with customers, or being able to help them with what they need, that\'s what attracted me to this position, I feel like I can have growth in this company, and I\'m well determined that, you know, I can complete the daily task with this job.', '2', 0, '0', '2', '2024-11-02 13:43:27', '2024-11-02 13:45:07', NULL),
(86619, 47800, 1253, 10468, 1, NULL, 34, '2024112845285674_convert.mp4', 'My last position I worked at Security One, I did customer service and dispatching. I wouldn\'t say it was goals that had to be met because I basically but one goal that I did think that they preferred, well I would say that\'s a goal was to make sure I filled positions in. When people would call in for work or we had open positions I would have to sit there and fill them before the shift start and I was able to meet those goals every time because I used my good communication skills to get people to come in to work.', '2', 0, '0', '2', '2024-11-02 13:45:30', '2024-11-02 13:50:05', NULL),
(86620, 47977, 1306, 11112, 0, NULL, 121, '20241128505870898_convert.mp4', 'The strategies that I would use to build relationships with potential customers would be to just be as honest as who I am as a person, open, serve my customer service skills with them. There is a lot of things that I would do for potential customers. Just being yourself and being open would be one of those ones that would be one of my opus ones, respect, kind-heartedness, just hearing customers out. That\'s a lot of things that people don\'t do is listen. When customers are advertising the things that they need or interested in becoming a potential customer of somewhere, you have to listen to the customer\'s wants, what the customer is expecting, and then you dish that out. You basically become who they want you to be for the services that they need and to keep the business running and afloat for the company so that you can reassure that more and more people like that will keep on coming in. My thing is mostly is just pursuing them to be in the best hands that is possible, giving out the best me that is possible when I am pursuing on whatever that matter may be, whether it\'s a friendly matter, a work matter. It just depends on exactly what that customer may need to get the goal set through. I am that person that is willing to go ahead and persuade and basically potentially get this person to come in as one of our customers. In the insurance side, I\'ve never really worked in insurance before, but as far as the healthcare, I know how to get customers to be who they are and what they need from our company and to keep customers safe.', '2', 0, '0', '2', '2024-11-02 13:48:50', '2024-11-02 13:55:13', NULL),
(86621, 49069, 87, 5977, 0, NULL, 63, '2024112933113052_convert.mp4', 'Hi, good morning. My name is Allie. Of course, I\'d be happy to share that with you. What initially attracted me to apply for your company is that you were very growth-minded and very competitive-minded. You want to continue to push yourselves to grow. That\'s something that I want in my life as well. I always want to be pushed professionally. You guys are a top agency. Of course, I currently work for President\'s Council Agency, and so I use that fast-paced environment, bringing in new clientele. I like that you guys want to volunteer. You have at the bottom of your application information, you guys talked about how you did Boy Scouts and things like that. I have a huge heart for volunteering. I actually personally have volunteered over 400 hours at Cub Scouts, so that\'s something that\'s really important to me as well. Two atmospheres come together. One is growth and collaborative competitiveness and growing yourself and pushing yourself and excelling to the next level while also helping people and making a difference in people\'s lives. I believe that that\'s the culture that I will have at the company with you.', '2', 0, '0', '2', '2024-11-02 14:32:02', '2024-11-02 14:35:07', NULL),
(86622, 49069, 87, 5978, 1, NULL, 48, '20241129341467228_convert.mp4', 'Absolutely. So with my current position, your very first month out, you\'re supposed to sell about $15,000 in premium. I sold $45,000 with over 40 policies my first month selling on my own. And we had to consistently hit $25,000 every month to hit sales goals on the team. And I consistently hit that. I would hit anywhere from $25,000 to $45,000. Even whenever I switched into an assistant manager position where I was training new marketers, I was hitting sales goals then. And then whenever I switched to hybrid, where I was both assistant outside sales manager and did inside sales work, where I was a CSR, I continually hit goals on both ends. I would do X amount of policy reviews a day with current existing clients and bring in at least $1,500 in premium with new clients.', '2', 0, '0', '2', '2024-11-02 14:34:17', '2024-11-02 14:35:12', NULL),
(86623, 49069, 87, 5979, 1, NULL, 63, '20241129353179105_convert.mp4', 'What honestly is going to separate me from other candidates is my ability for constructive criticism and my self-accountability. I\'m not afraid to admit when I was wrong. I\'m not afraid to ask for help and I think that\'s the best way to grow. Growing has to be uncomfortable. Your brain only grows more folds in it when it\'s uncomfortable and so being content and just being complacent is not going to help you grow and I\'m aware of that. I also have emotional maturity and to realize that if someone\'s having a bad day it\'s not really about me you know and that\'s hard especially whenever you\'re in sales you have to be able to have that divide of okay this person isn\'t being kind on the phone this co-workers in a grumpy mood or whatever it is and not take it personal and continue to move forward with your day and not allow it to negatively affect your mindset and when it comes to accountability on being a leader if my direct reports aren\'t hitting numbers that\'s on me I have to make sure that I\'m able to say hey what do I need to do I need to find the why behind the what on why we\'re not hitting sales goals why we\'re not doing this why we\'re not hitting what we need to be doing and fix it then.', '2', 0, '0', '2', '2024-11-02 14:35:34', '2024-11-02 14:40:07', NULL),
(86624, 49069, 87, 5980, 1, NULL, 45, '20241129373591866_convert.mp4', 'I am looking for a new role, a new position, for a couple of reasons. The first one, the biggest one, is personal growth. I am very thankful for the time that I\'ve had with my current role, and I have learned a lot and been able to flourish in that. But I\'ve learned about as much as I can there with the company culture that exists currently, and I want to continue to move forward and excel myself in my career. And then I also wanted a little bit more of a collaborative environment, a more team-based environment where we\'re pushing each other more competitively and can celebrate each other\'s wins. I am looking for a great culture fit with the company that aligns more with my values and my ethics, and I think that I\'m going to find that here.', '2', 0, '0', '2', '2024-11-02 14:37:38', '2024-11-02 14:40:11', NULL),
(86625, 49069, 87, 5981, 1, NULL, 75, '20241129392173888_convert.mp4', 'Um, so if you were to ask my current boss, she\'s great, her name is Rochelle. What I do that drives her crazy is I, when I\'m presenting to a client, I get a little bit too, um, I\'m really good at acknowledging if they\'re a golden retriever energy, if they\'re otter, if they\'re beaver, if they\'re lion, so that way I know how to properly sell to them. But I still innately just go line by line, uh, walking through coverages. I\'m very, hey, got to make sure you know exactly what you\'re covered for personality, even if they\'re a lion, even if they just want, Hey, tell me the basics, make sure I\'ve got good coverage. Um, I go through it and I reconfirm all their home details and I go through everything and she\'s like, Hey, sometimes you just, you got to just tell them the basics and let them ask questions. Um, but I am a very line by line person when presenting. And so if you were to say anything, it would be that I drive her crazy doing that. Um, another thing just in office would be, I\'m always the first one to crack a joke. Um, I\'m very lighthearted and chuckly and smiley and fun. Um, and so sometimes if she\'s in a bad mood, I\'ll still crack a joke to kind of help her feel better. Um, and sometimes she gets very irritated about that, um, but she\'s really awesome.', '2', 0, '0', '2', '2024-11-02 14:39:25', '2024-11-02 14:40:19', NULL),
(86626, 48875, 1251, 11251, 0, NULL, 14, '2024112111442638_convert.mp4', 'What attracted me to this company is it seems like it\'s very rewarding, challenging and you have some type of autonomy.', '2', 0, '0', '2', '2024-11-02 15:00:37', '2024-11-02 15:05:03', NULL),
(86627, 48875, 1251, 11252, 1, NULL, 27, '2024112112401437_convert.mp4', 'My last job was at Weather Master Windows where I worked six years and my goals were to do 30% closing rate which I exceeded. I sold hundreds of contracts selling windows and doors. It was very fun and rewarding and the company sold someone else otherwise I would still have been there.', '2', 0, '0', '2', '2024-11-02 15:02:42', '2024-11-02 15:05:06', NULL),
(86628, 48875, 1251, 11253, 1, NULL, 25, '20241121141871501_convert.mp4', 'My goals for professional development is simply finding a job that I can make as much money as I would like. I feel this job would give me the opportunity to do that and have some type of work-life balance. That would be my ultimate goal and that\'s what I\'m looking for. Thank you.', '2', 0, '0', '2', '2024-11-02 15:04:21', '2024-11-02 15:05:10', NULL),
(86629, 48875, 1251, 11254, 1, NULL, 29, '20241121151472584_convert.mp4', 'I have not really experienced a problem with a team member actually but what I would say is I think it\'s always best to bring an issue to the person to try to resolve it before moving on to higher management or anything like that just you know respectfully talk to the person and hopefully the problem can be resolved. Thank you.', '2', 0, '0', '2', '2024-11-02 15:05:17', '2024-11-02 15:10:05', NULL),
(86630, 48875, 1251, 11255, 1, NULL, 48, '20241121161945959_convert.mp4', 'I think what separates me from other candidates is simply my personality. I\'m down to earth. I have a lot of experience listening to people through sales and other professions. I\'ve always worked with people and I\'m very tenacious. I just don\'t give up. I actually was on the phone with one lady when I was doing some final expense insurance sales. I was on the phone two hours and I just refused to give up. She said, you know we\'ve been on the phone two hours. I said, yes ma\'am, but I\'m trying to get you the protection that you need. That\'s why we\'ve been on the phone this long. So my goal is just to be tenacious. Thank you.', '2', 0, '0', '2', '2024-11-02 15:06:22', '2024-11-02 15:10:11', NULL),
(86631, 48808, 798, 4564, 1, NULL, 135, '202411211225856773_convert.mp4', 'Hi, my name\'s Caleb. I\'m 25 years old. I live in Defiance, Ohio. On my resume, I just completed my paralegal certificate at the University of Toledo. I finished that in May. All the coursework is done. I did that program because after I finished my bachelor\'s in 2021, I moved back to my hometown because of COVID. We were still kind of recovering from COVID, so a lot of in-office stuff had planned after school had just fell through those last six months, because six months leading up to my graduation just kind of went haywire a little bit. So I came back to Defiance. I worked at the post office for about two years, two and a half years. Just during that time at the post office, I just realized I really liked researching, formatting documents, taking information from a research paper and then putting it into a document that\'s more of a digestible form. I also liked interpreting law statutes and being persuasive with that interpretation, not just reading the law and then like, okay, I understand, but actually putting in a paper or using it in an argument and using it in a persuasive way where my interpretation of the law would be the most efficient or beneficial towards somebody or something. And also doing the paralegal program, I decided to do that as well because I like being in team environments where we strive together for a certain goal. I look for a solution that either benefits the firm as a whole or the client, the customer, whoever\'s seeking out help or wherever there is a problem. I like to get different perspectives on what the issue is, what the symptoms of the issue are, and treat the issue and not just the symptoms of the problem. So I\'m really team oriented. I\'m really solution motivated. And I love hearing different perspectives because I think it allows you to think of different ways to solve a problem than just to do it, just your perspective, your way to do things. I think it\'s, to even grow as a person is to hear out other perspectives.', '2', 0, '0', '2', '2024-11-02 15:23:05', '2024-11-02 15:25:14', NULL),
(86632, 48808, 798, 4565, 1, NULL, 150, '202411211255479384_convert.mp4', 'In such instances where I feel like I was these four things, I had several during the post office. One such thing that often occurred that I think I displayed four of these attributes that you listed in the question. We have this thing where people that run their businesses at home or run like little private businesses like you would see maybe on Etsy or like Amazon or people advertise on Facebook, they make their own homemade products, they ship them out. Anyways, these people would leave out packages on their front porch if they\'re running out of their own home. So the post office would come out, take the packages, scan them, tell the customer that the packages are being picked up and that they\'re en route to whoever they\'re going to. Before your route in the morning, when you clock in at the post office, you just sort the loose mail, the mail that comes in letter by letter. Usually mail is organized in trays by address, but sometimes you get this loose mail that was too big, too chunky, maybe folded up and it can\'t go through the machine so you do loose mail. So while you\'re doing this loose mail, you get these package reports as well. So like I was saying, these package reports usually list package pickups at certain businesses or houses that require you to go over there, scan those packages, put them in your truck to let the customer know that you picked these packages up. There was multiple times where sometimes, especially during Christmas and stuff like that, people\'s output of these products would be a lot more, so they\'d have a lot more packages on their porch or whatever. So I would critique the route to make sure I took them into consideration that their packages were getting picked up so they could get to the buyer as quick as possible. And I always like to greet them, especially if they were outside or worried, because it\'s their business. So these packages mean their income, how they pay rent, how they pay groceries, their mortgage and stuff like that. So being really professional and then coming up with a strategic and competitive plan to pick up these packages as quick as possible, as efficient as possible, as caring as possible as well. Because like I said, these are these people\'s livelihoods sometimes, it\'s how they pay their utilities bills and so on.', '2', 0, '0', '2', '2024-11-02 15:26:01', '2024-11-02 15:30:16', NULL),
(86633, 48808, 798, 4566, 1, NULL, 150, '202411211301937616_convert.mp4', 'So, in my resume, I mentioned that I got a certification in National Society of Technology. In that program where I got my certification, I used programs such as almost all the applications found in Microsoft Office, used those extensively, I\'ve used those since I\'ve been in college, played in a high school, I\'m very familiar with Teams, Outlook, PowerPoint, Excel, all of these applications I have been using the past, you know, five, eight years of just extensively using them, especially with my bachelor\'s being in pre-law and then my Paralegal Studies Certificate, like these are office-based applications that, you know, sometimes can run an office or a firm where everybody needs to know the applications and they\'re very useful as well. I can also use databases such as LexisNexis and Westlaw for research, interpreting statues, what the state law is, what the overruling law is, stuff of that nature. I\'m really well-informed with these research databases. Even before that in high school, even in, you know, my pre-K through 12 experience, I\'ve used OhioLINK, which is another database that a lot of public schools in Ohio use for research. So I\'m really informed how to work my way and little intricates of these databases and how to use them as efficient as possible. As far as CRM systems go, I understand and I\'ve used a little bit of Salesforce. I\'ve used this and I\'ve also mentioned I\'ve done legal invoice documentation. I\'ve used Salesforce for that. I\'ve seen it used and used it for user engagement. And then also how to break down maybe data and analytics that aren\'t as digestible, like in a graph form, and then you\'re able to format that in a document in Salesforce and make it more digestible so you know what you\'re looking at. Stuff is labeled, stuff may be color-coded. You just look at it, you can read the accesses and realize what you\'re looking at instead of just reading a giant spreadsheet and having to digest it yourself. Salesforce is able to do that for you. You can import Excel sheets and stuff of that nature, put them in Salesforce and it will generate a more user-friendly document to understand the information.', '2', 0, '0', '2', '2024-11-02 15:30:26', '2024-11-02 15:35:15', NULL),
(86634, 48808, 798, 4567, 1, NULL, 111, '202411211323193165_convert.mp4', 'The biggest challenge that I faced in my last job was at Spangler Candy. That was my last job that I had worked at before applying here. One of the biggest challenges, I think I would say challenges because it would come up often just because of the nature of the work. It being second shift factory, just not a very desirable second shift job for especially people my age. So there would be a lot of instances where we\'re short-staffed or need to run a machine that maybe takes four but we only have three. One way I kind of developed a plan, especially if I was working with two other people and we needed actually three, was trying to cut down footwork. Try to cut down wasteful footwork or standing around. So making sure you\'re using every second or every minute you have available just because if you\'re waiting for the machine to do something while you could do something else, you\'re kind of losing time, you\'re kind of losing that movement. So cutting down on those extra steps and then using those extra steps to do maybe a task that we all need to cover because it\'s easier to cover a task with three than just by yourself. So I would say that not standing around waiting for the machine to bag the candy or sort the candy. While the machine\'s doing that, you can go do the other fourth-person job. So I think absorbing that work and then realizing where to cut the fat off and become more efficient in your work style and process I think is a big challenge. I\'ve seen at Spangler Candy and at my other jobs and I was able to overcome it by thinking of processes that became more efficient and then using my work time wisely.', '2', 0, '0', '2', '2024-11-02 15:32:36', '2024-11-02 15:35:27', NULL),
(86635, 48808, 798, 4568, 1, NULL, 146, '202411211351399590_convert.mp4', 'If you so happen to call my references, I think the first thing that they will often say, I know it\'s a little cliche, but I\'m a hard worker, or they delegate me a task. They don\'t have to check up on me and be like, oh, what\'s Caleb doing? Or I wonder if he\'s doing this. They know I\'ll be doing my work. They don\'t need to come and check on me. They couldn\'t lie on me to finish the task without them, you know, circling around and, you know, having to watch over my back. And then another thing is I\'m really, really excel in working in a team environment. I\'ve mentioned it before in a previous question. I think it was one where I said I\'m really team oriented, focused. I like working with others. I like seeing how they maybe approach solution or their perspective on things and then implementing their perspective. My perspective are different approaches and kind of finding a solution where you get two people\'s minds instead of just one person\'s mind. Also, like they also, I think, will really say I treat problems and not symptoms. And I\'ve heard this throughout school. I\'ve heard this throughout my workplace. My parents really drilled it home to me. If you just treat the symptoms, they just keep coming back. You need to find out what the problem is, understand the magnitude of the problem, and then see what other people are saying, seeing if they\'re seeing the same problem. Because sometimes what you think is a problem may not be the problem to others. So, again, getting these different perspectives, identifying the problem, then understanding the magnitude of which the problem is affecting people or the business as a whole. And then you can start developing a plan of how do we tackle this problem. So these symptoms just won\'t keep arising. As I\'m getting older and then learning more complex jobs, complex schooling, complex ideas, I\'m starting to really utilize that mindset of identifying the problem and then treating the problem and not treating the symptoms and still let the problem occur. Because then, again, you\'re just going to keep these symptoms happening over and over and over again. So I\'m really problem focused. I want to solve the problem. The problem is the main goal. Symptoms can maybe alleviate some pressure that\'s happening or some anxiety or stuff of that nature. But the problem is where the core of the issue is at, and that\'s what I want to solve.', '2', 0, '0', '2', '2024-11-02 15:35:21', '2024-11-02 15:40:15', NULL),
(86636, 49088, 726, 11472, 1, NULL, 45, '202411211394527291_convert.mp4', 'So a typical day at Morley currently is sitting down and going through computer files, going through customer case files specifically, reviewing what their information is, what\'s going on with their vehicle, making sure that it\'s up to par before we actually begin the return, making sure every data is correct basically. Really interesting job, not entirely what I was looking for but yeah it\'s decent. Once the data is all verified and correct you move it forward in the process, then you start getting packets and those include all the data that you\'ve been reviewed over the last couple days that are packets going out that day. Has to be highlighted, signed, reviewed before it goes to the customer to be totally signed off on.', '2', 0, '0', '2', '2024-11-02 15:39:53', '2024-11-02 15:40:20', NULL),
(86637, 49088, 726, 11473, 1, NULL, 47, '20241121141424658_convert.mp4', 'It described my personality, very reclusive when I don\'t know people, almost to a point of fear. I think the upside of working in retail was I was kind of forced to face the fear and speak with people and I could have the conversation back and forth and not just feel isolated with things. And as soon as I have people that I\'m engaging with back and forth and talking to people just on a regular, I open up quite a bit and then I become a bit more joyous and outspoken and I\'m able to actually speak about what\'s going on or just engage in a back and forth with everyone and enjoy moments. Yeah, otherwise, even this meeting feels a bit reclusive to me, but it takes time.', '2', 0, '0', '2', '2024-11-02 15:41:14', '2024-11-02 15:45:06', NULL),
(86638, 49088, 726, 11474, 1, NULL, 100, '202411211434032006_convert.mp4', 'Problems I faced and how did I resolve them? That\'s the biggest challenge. See that question is so complicated because there\'s a lot of things that are challenges and other things that aren\'t for me at all and stepping into a new career field and not knowing anyone is kind of a big one and it takes going to new people that you haven\'t met and simply speaking with them. Having conversations and knowing interesting co-workers, engaging with your customers and understanding what they\'re looking for and realizing that they are just people like everyone else. Take pride in just stepping into my fear I think and that\'s kind of the bigger challenge is still fear can rule with anxiety that is not as comfortable as people might assume on the onset especially if you\'re good at hiding it. Yeah, I think that\'s the bigger challenge. Lifting heavy bags is always heavy but it\'s not challenging. Dealing with the customers had a really bad experience is not overly challenging for me. Just sit there and you be empathetic with what\'s going on, be understanding with what\'s going on and just communicate that you\'re there for them. You understand what the problem is and that you\'re going to work with them to find a solution that works best for them and I don\'t have a struggle with that necessarily no matter how big or how small the problem is. It\'s more been the social interactions I\'ve always struggled with and always been a bit apprehensive toward and I\'m always trying to find a way to better myself.', '2', 0, '0', '2', '2024-11-02 15:43:56', '2024-11-02 15:45:16', NULL),
(86639, 49088, 726, 11475, 1, NULL, 83, '202411211453851868_convert.mp4', 'So, ideal work day. I think it all begins with reviewing the day before. I think understanding what\'s about to come under your plate, like emails for example. Going into the day, it was going to a computer, pulling up what information needs to be done, looking at your tasks that need to be done, and just getting a large overview of what your day looks like, and having those on a note. Having those in front of you in some capacity, like, okay, I need this, this, this, and this. Those things need to be done, and I have time for the other things that need to be spaced out, and just having a game plan of what\'s going on. And then, once you have the game plan in front of you, it\'s executing what the game plan is. So, going into something, like, I want you to check your emails, you just have to respond to everyone else. It\'s kind of, you\'re already sitting at the computer, you\'re already doing this, let\'s get all that out of the way. It\'s 20 minutes, an hour, it\'s done. Once that\'s done, your customers start flowing into the store, and then you\'re assisting them. You\'re making sure they\'re good, but you\'re also paying attention to the fact that you need to check on everyone else in the store, you have to make sure everyone else is good, no safety problems are coming up, nobody\'s having issues with anything, and as that process throughout the day, and helping more customers go through everything, it kind of goes by rather quickly. And it\'s just planning out your day, and understanding what it is, and then executing what your plan is, and then following up, making sure everything was executed efficiently. So, yeah, it\'s pretty straightforward.', '2', 0, '0', '2', '2024-11-02 15:45:52', '2024-11-02 15:50:09', NULL),
(86640, 49088, 726, 11476, 1, NULL, 119, '20241121148880394_convert.mp4', 'You know, oddly, this is a really, really hard question. I mean, it seems very simple, but it isn\'t to answer what separates me from other candidates. And you can only truly separate yourself from other candidates by knowing who they are and how they act on things. Nobody can understand the dynamics of what Sarah McAdams is gonna be dealing with from day to day versus what the next person to the line is gonna be dealing with. I come from California, 35 years out in California, moved to Michigan on 2021. I think I do come with a unique lifestyle change and everything else and understanding that life impacts so incredibly different. And not everyone is gonna have that same experience. And I hope that it is unique enough that separates me from others. What I do in my spare time is I play games with friends. I engage with people all around the world. So I have a very wide view of what\'s going on, not just in Michigan, not just in the United States, but what\'s going on in the UK, what people are experiencing in India, what people are going through in China, simply by friendships I\'ve made. And it\'s broadened my horizons on how to communicate effectively with others and how to relay the conversation of what the world is experiencing as it\'s 2024 and not what individuals in an area experience in 2024. And I can take those conversations to people I\'m working with. When I was at Home Depot, it was, hey, this is what\'s going on in the world. This is what we\'re facing. This is how they\'re handling this situation. Being able to talk construction and supplies and talk up new developments that are coming from Norway with products, things like that, was really enabling to engaging with customers. So having connections, and I don\'t know, that\'s kind of just where I\'m at with that one, I think.', '2', 0, '0', '2', '2024-11-02 15:48:27', '2024-11-02 15:50:21', NULL),
(86641, 49089, 866, 10737, 1, NULL, 16, '202411212484620207_convert.mp4', 'What attracted me the most to this position was the work at home opportunity and to use my license to help people with their home and auto policies to be able to do that and be able to still spend time with my family.', '2', 0, '0', '2', '2024-11-02 16:48:46', '2024-11-02 16:50:03', NULL),
(86642, 49089, 866, 10738, 1, NULL, 19, '202411212491833571_convert.mp4', 'My last position was processing claims and so I had so many claims that I had to go through each and every day and make sure I completed them with the accuracy that would all be able to make my numbers high and I always exceeded them. I never came below the record that I needed to set.', '2', 0, '0', '2', '2024-11-02 16:49:16', '2024-11-02 16:50:06', NULL),
(86643, 49089, 866, 10739, 1, NULL, 25, '202411212495624803_convert.mp4', 'My goal is to build my experience with my license that I work very hard to get. I would like to help people with their home and auto policies and build a rapport with people in my area that they know that I am trustworthy and that I treat them with respect. And also, my goals are to make as much money as possible because I need to take care of my children.', '2', 0, '0', '2', '2024-11-02 16:49:56', '2024-11-02 16:50:09', NULL),
(86644, 49089, 866, 10740, 1, NULL, 18, '202411212502825845_convert.mp4', 'There are always going to be situations where you run into someone that you just don\'t get along with and I find the best policy with that is to grin and bear it. To smile and avoid them as much as you can. Just take everything in stride and do your best to do your job and not worry about what they\'re doing.', '2', 0, '0', '2', '2024-11-02 16:50:28', '2024-11-02 16:55:04', NULL),
(86645, 49089, 866, 10741, 1, NULL, 34, '202411212511544830_convert.mp4', 'I\'m licensed in personal lines, health and accident, and property and casualty. I\'ve had experience with home and auto and with Medicare related policies, so I am more prepared to face this journey and then to start creating the business that needs to be done. I am very strong-willed. I am 47 years old. I\'m not a child. I\'ve had plenty of experience in life, and I\'m ready to face this and conquer all the demons.', '2', 0, '0', '2', '2024-11-02 16:51:15', '2024-11-02 16:55:08', NULL),
(86646, 48352, 1251, 11251, 1, NULL, 28, '202411212461861510_convert.mp4', 'The reason I applied for this position is because I feel it aligns with my goals professionally and personally. I love to learn always about new careers and I\'m currently looking more into the insurance field. I already have my real estate license and now I\'m working towards getting my insurance license. So I feel that both of these careers go hand in hand and each one would help me grow in the other one.', '2', 0, '0', '2', '2024-11-02 17:46:21', '2024-11-02 17:50:03', NULL),
(86647, 48352, 1251, 11252, 1, NULL, 22, '202411212485334795_convert.mp4', 'As a real estate professional, I do have goals that I have to meet every week and every month. So I have been able to meet these expectations, sometimes exceed them, and I do so by customer satisfaction and getting a lot of referrals and customer repeats.', '2', 0, '0', '2', '2024-11-02 17:48:55', '2024-11-02 17:50:05', NULL),
(86648, 48352, 1251, 11253, 1, NULL, 39, '202411212515493804_convert.mp4', 'Currently, my main goals are to expand my expertise in the insurance industry, which is why I am studying to get my property and casualty license. And I feel that working with your team in the position you\'re offering, it\'s really going to help me advance and understand this career so much better. And I will be able to bring even my own expertise and my knowledge to the table. And I feel that between my previous knowledge and the knowledge that I will obtain with your company, we will definitely be able to fulfill a lot of your goals.', '2', 0, '0', '2', '2024-11-02 17:51:56', '2024-11-02 17:55:05', NULL),
(86649, 48352, 1251, 11254, 1, NULL, 35, '202411212524984550_convert.mp4', 'Personally, I haven\'t experienced an issue with a team member. I try to be a very open-minded and a good listener to whenever someone tries to communicate something to me. And I try to be very respectful about other people\'s opinions and what someone\'s trying to bring to the table and maybe help me in my growth. So I feel that that helps really any team keep a good strong foundation is always having a lot of respect and listening to each other and helping each other out.', '2', 0, '0', '2', '2024-11-02 17:52:52', '2024-11-02 17:55:08', NULL),
(86650, 48352, 1251, 11255, 1, NULL, 34, '202411212533612058_convert.mp4', 'I think one of the things that I bring to the table is that I am fully bilingual. I speak both Spanish and English. I can read and write in both languages perfectly well. So, I can communicate to multiple people, to multiple backgrounds, cultures. So, that\'s something that I can bring uniquely to the table, as well as my experience in real estate and business. That is always something that I like to leverage in any new career path or any new goals that I have.', '2', 0, '0', '2', '2024-11-02 17:53:38', '2024-11-02 17:55:11', NULL),
(86651, 48648, 772, 11500, 1, NULL, 34, '202411211552674695_convert.mp4', 'Hello, I would be interested in applying for this position to get back into the insurance industry that I did work in for 20 years with California Casualty, and I\'d like to expand my customer service abilities and work in a field that I used to work in. Even though I worked in a claims department, I would still like to expand that and work as a customer service rep in the insurance industry, so that\'s the reason I\'d be interested in applying.', '2', 0, '0', '2', '2024-11-02 17:55:29', '2024-11-02 18:00:06', NULL),
(86652, 48648, 772, 11501, 0, NULL, 42, '202411211573969212_convert.mp4', 'I feel what would separate me from other candidates in this position, applying for this position, would be that I do have some insurance background as I\'ve worked in an insurance company. Not in the customer service field, but in the claims department, at least 20 years, so I do have some prior knowledge of the ins and outs of policies and claims, so I do feel as though I would have some prior knowledge to that, and I also feel that I take care of customers better than most other people with being detail-oriented and making sure all of their needs were met in the phone call.', '2', 0, '0', '2', '2024-11-02 17:56:46', '2024-11-02 18:00:09', NULL),
(86653, 48648, 772, 11502, 1, NULL, 81, '202411211592287867_convert.mp4', 'I do feel I have a couple of years of customer service experience, not just in my current job but in the previous job before that. I used to work from home and would handle a lot of calls with people calling in about their orders for websites when people would order from Aeropostale Clothing and other couple of retail clothing companies, they\'d want to know where their orders were, they\'d call in, I\'d help them with ordering, I\'d help them track down their order, if their order got misshipped or didn\'t ship right I would help them navigate the process of finding out what happened to it and also if they had any refunds that needed to be taken care of. My current job I\'ve been at for almost three years, I do have experience in customer service dealing with customers that are ordering, actually business customers ordering from different hotels for faceplates for phones, so I do have experience in that and I also had some experience as a personal care provider dealing with people in person, working with them as well, so a lot of experience in there.', '2', 0, '0', '2', '2024-11-02 17:59:28', '2024-11-02 18:00:16', NULL),
(86654, 49082, 1279, 10831, 0, NULL, 13, '20241121149771354_convert.mp4', 'The first thing...', '2', 0, '0', '2', '2024-11-02 18:48:03', '2024-11-02 18:50:02', NULL),
(86655, 49093, 798, 11518, 0, NULL, 39, '20241121594382704_convert.mp4', 'What attracted me to apply to this position? As I said on the written questionnaire, I liked what was said about the environment of the firm and, you know, great pay. Family law is a very dynamic field. It\'s lots of things happening all the time, and variety is the spice of life. And I think I would be a good fit here.', '2', 0, '0', '2', '2024-11-02 19:08:43', '2024-11-02 19:10:05', NULL),
(86656, 49093, 798, 11519, 1, NULL, 86, '202411215113189462_convert.mp4', 'My last position was working in landlord-tenant law on the landlord side. So, the initial goals when working with a new case was to try to get an agreement with the tenant, figure out what they can pay above their rent, why they weren\'t paying before, and try to work out somehow, some way, that this doesn\'t have to go any further. When things did get into the actual courtroom, goals could vary. Sometimes they just wanted a court order to enforce an agreement. Sometimes we did have to evict people. I was generally able to meet landlords\' expectations in terms of these kinds of agreements. Not generally terribly a lot of room to exceed, simply because it\'s a little bit of a binary. Can they agree to these terms? If the money is not there, they\'re not going to be able to pay huge amounts over the top. So, it was what it was, but I was generally able to meet the goals and expectations of my clients.', '2', 0, '0', '2', '2024-11-02 19:11:36', '2024-11-02 19:15:10', NULL),
(86657, 49093, 798, 11520, 0, NULL, 35, '202411215143133635_convert.mp4', 'As you can see from my resume, my application to practice in Ohio is still pending. It\'s completed, it\'s just up for review, and that apparently is a lengthy process. So most of my goals at the moment are around becoming established as an attorney in Ohio. So, yeah, goals...', '2', 0, '0', '2', '2024-11-02 19:13:49', '2024-11-02 19:15:13', NULL),
(86658, 49093, 798, 11521, 1, NULL, 34, '202411215161694031_convert.mp4', 'I\'m generally pretty personable, so I don\'t remember off the top of my head an occasion where I had any particular problems with a number 13 member. The odd minor disagreement would just be talked out. So, yeah, I genuinely don\'t have anything to add to this one.', '2', 0, '0', '2', '2024-11-02 19:16:19', '2024-11-02 19:20:04', NULL),
(86659, 49093, 798, 11522, 1, NULL, 38, '202411215173538655_convert.mp4', 'All right, separates from other candidates. I\'m going to pick one. Not much. Like, without an idea of who\'s applying and what their credentials are versus mine, I do not have the basis of information to tell you. So, I guess I\'m going with, I\'ll admit that I have no idea how to answer this question. And I\'m not going to spin bullshit at you. Pardon my language.', '2', 0, '0', '2', '2024-11-02 19:17:38', '2024-11-02 19:20:07', NULL),
(86660, 49030, 824, 11464, 0, NULL, 48, '202411215395026753_convert.mp4', 'For the longevity of my career, I have been in customer service. And once I obtained my license, I wanted to be in a position where I can fully assist customers in the greatest way possible. And the responsibilities of this position, I do believe that we share a common goal. And that was to build a positive relationship with clients and ensure that their insurance needs are met. And in the interview where I had to answer the questions and let you guys know, I let you know about my grandmother that passed and, you know, I just wouldn\'t want to see anybody else going through what my family went through, not being able to grieve and things like that because of working. So yeah, honestly, I just want to be a light to those clients as well.', '2', 0, '0', '2', '2024-11-02 20:38:55', '2024-11-02 20:40:04', NULL),
(86661, 49030, 824, 11465, 1, NULL, 98, '202411215422745512_convert.mp4', 'While I was an employee at Charter Communications, I was in the top 20 about four out of the six months that I was there, and that was coming out of training. And so right after my training, when I trained to be in the retention department, they actually did move me to become a trainer for the retention department. A few goals that we had for ourselves were pretty much just retaining the customers, making sure that the monthly revenue was high. And so another one was selling mobiles. And so Spectrum is an internet company, and that\'s how they started, but they branched out to TV and phone services. And so they wanted to make sure that we let our customers know what options that we had, especially if their internet needs didn\'t work out. And I was able to sell a lot of mobiles. And so that did benefit me in their decision to making me a trainer while I was there. And yeah, I have some more that I would say that I exceeded was at least for myself, because my goal honestly was to get into the position and pretty much just make money because it is commission-based. And I exceeded my goals on how much I myself was making monthly because I didn\'t think that it would be me becoming a trainer and I guess making that much money, but yeah.', '2', 0, '0', '2', '2024-11-02 20:42:30', '2024-11-02 20:45:09', NULL),
(86662, 49030, 824, 11466, 1, NULL, 38, '20241121544411231_convert.mp4', 'So, one thing about me is I love growth and so by being in a position where I am able to learn and again fully immerse myself in a position where I would be doing what I want to do later in life, not even later as of right now in life, but pretty much just expanding my knowledge when it does come to insurance, and yeah, just growing, but as far as this position helping me towards what I want to do later, my getting experience.', '2', 0, '0', '2', '2024-11-02 20:44:43', '2024-11-02 20:45:12', NULL),
(86663, 49030, 824, 11467, 1, NULL, 92, '202411215472813556_convert.mp4', 'Please forgive me, I meant to retake that last video, but as far as, just to expand upon what I said, just growing, I don\'t believe anybody can stop growing. And when it does come to my profession in insurance, I do want to keep growing and expand to retirement, not just death and really just getting into all aspects of insurance instead of just the basic general life and health. So that\'s for the last question, but for this question, I don\'t necessarily, or I haven\'t necessarily had any issues with any team members. Usually when I work on a team, I do believe everybody\'s responsibility is theirs. And if it\'s taken care of, it\'s taken care of, and if it\'s not, if I\'m in the position, what is it that we need to talk about? How are we going to eliminate the issue or how are we going to move forward from it? But yes, I do believe issues can be resolved through communication, willingness, being coachable and also having that support because it\'s not always just the person. There\'s a reason people have issues and understanding to what they say. But at the end of the day, again, when it does come to work, work comes first and just making sure that you get what you need to done.', '2', 0, '0', '2', '2024-11-02 20:47:32', '2024-11-02 20:50:09', NULL),
(86664, 49030, 824, 11468, 1, NULL, 96, '202411215502591182_convert.mp4', 'I believe what separates me from other candidates are my open-mindedness when it comes to different situations or just my willingness to grow, being coachable, like I said in the previous video, making sure that I know what I am doing. And one thing about me is I am a fast learner. So once I know what I am doing, I can fix, critique, be coachable, and maneuver. Pretty much malleable when it does come to learning, because I know there is never a correct way, but at the end of the day, if things need to be done, they will be done. How I can translate, I guess, my persuasiveness towards clients and pretty much just being able to connect, I do actually get that a lot, that people open up to me. And I feel that when it does come to other candidates, yes, you may have great candidates and everything like that, but as far as me, I do honestly feel that personally I would go with somebody who is willing to learn, willing to be in those uncomfortable situations to get better. So that may be one thing that I have a leg up on other candidates for.', '2', 0, '0', '2', '2024-11-02 20:50:28', '2024-11-02 20:55:08', NULL),
(86665, 48830, 1253, 10467, 0, NULL, 16, '2024112166848314_convert.mp4', 'Thank you for watching.', '2', 0, '0', '2', '2024-11-02 21:05:34', '2024-11-02 21:10:03', NULL);
INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(86666, 48830, 1253, 10468, 1, NULL, 27, '20241121673257574_convert.mp4', 'So my goals for my last position was to process as many donors as I could within a month\'s time frame. And I\'ve executed that role, I want to say about a good, I was there for two years so I executed that role about a good five times.', '2', 0, '0', '2', '2024-11-02 21:07:25', '2024-11-02 21:10:06', NULL),
(86667, 48830, 1253, 10469, 0, NULL, 32, '202411216103988097_convert.mp4', 'Some professional development goals that I have would be time management, leadership development, work-life balance, and getting this professional development goal, it will actually benefit me in the long run because I\'ve never been challenged to do so as far as insurance claims and customer service, sales representative.', '2', 0, '0', '2', '2024-11-02 21:09:46', '2024-11-02 21:15:05', NULL),
(86668, 48830, 1253, 10470, 1, NULL, 27, '202411216113423951_convert.mp4', 'I can truly and honestly say, out of 43, out of 20 plus years of working, I can truly say that I\'ve never had an issue with a team member. Not that I can recall, anyway. But if I was to, I\'m pretty sure that management would probably pull us both to the side and have a conversation with us one-on-one and try to resolve the issue.', '2', 0, '0', '2', '2024-11-02 21:11:26', '2024-11-02 21:15:09', NULL),
(86669, 48830, 1253, 10471, 0, NULL, 10, '202411216123623272_convert.mp4', 'me from others.', '2', 0, '0', '2', '2024-11-02 21:12:08', '2024-11-02 21:15:11', NULL),
(86670, 48451, 541, 10451, 1, NULL, 21, '202411216343332317_convert.mp4', 'I recently had a role, have a role where I\'m providing customer service and insurance, and I love selling, the selling aspect, I used to sell life insurance, and I just wanted to continue in that role as far as selling insurance.', '2', 0, '0', '2', '2024-11-02 23:34:28', '2024-11-02 23:35:03', NULL),
(86671, 48451, 541, 10452, 1, NULL, 33, '20241121636773121_convert.mp4', 'During training for my current role for customer service insurance, we had to train for 15 weeks and also learn, do our studying separately for insurance, personal insurance lines. And I was able to achieve those goals and felt very, very, was very glad when I was able to pass the test and obtain my personal insurance line.', '2', 0, '0', '2', '2024-11-02 23:36:04', '2024-11-02 23:40:05', NULL),
(86672, 48451, 541, 10453, 1, NULL, 40, '202411216372980009_convert.mp4', 'My professional goals are to continue providing professional, excellent customer service and assisting customers and meeting their expectations, going above and beyond their expectations providing customer service. And I believe expanding my knowledge on providing the best customer service, providing sales and obtaining sales goals can help me and will advance me, advance toward my professional development and goals.', '2', 0, '0', '2', '2024-11-02 23:37:27', '2024-11-02 23:40:08', NULL),
(86673, 48451, 541, 10454, 1, NULL, 61, '202411216385550591_convert.mp4', 'In the past, while working as an educational assistant, we were working with disabled students and they were preschoolers, and who had to be changed, diapers changed. And it was about 20 students, and because I was new to the classroom, the other aid, it was me and myself and another aid in the classroom who just did not want to participate in diaper duty. And I had to come up with a plan as far as you do 10 students and I do two students to make it fair, instead of all on one person, and the teacher who was in the class was very glad that we were able to resolve the issue.', '2', 0, '0', '2', '2024-11-02 23:38:56', '2024-11-02 23:40:14', NULL),
(86674, 48451, 541, 10455, 1, NULL, 65, '202411216403197711_convert.mp4', 'What separates me from other candidates? I\'m very strict with adherence, breaks. That\'s my pet peeve. I\'m never late on breaks. I follow rules and procedures to the T, and I\'m eager to learn, motivated to learn, and an upbeat person, and just love assisting customers, and usually that\'s a smile with your voice, and so I always try to stay positive and not take anything personal. If I\'m having a bad day or if the customer\'s having a bad day, I don\'t take it personal and keep a calm tone, and usually the customer, if they are calling in upset, they usually calm down and match my tone as well, so I just like to provide the best customer service no matter what the day brings.', '2', 0, '0', '2', '2024-11-02 23:40:33', '2024-11-02 23:45:07', NULL),
(86675, 48724, 1323, 11346, 0, NULL, 120, '20241122015390733_convert.mp4', 'I\'m currently in school for marketing, so where I see myself in five years would definitely be just kind of starting out, I guess, in that marketing field. I\'ve done a lot of research. A lot of times, you can\'t really get in anywhere until you have that degree under your belt. It\'s a little harder to get in while you\'re still in school, which I\'m only one year in at this point, so I\'m hoping maybe later on I can find something, or hopefully at that point I\'m with a company that has a marketing team that maybe I can do that and actually work in marketing while I\'m still in school. So yeah, in five years, by that point I\'ll have my degree, so I definitely would certainly hope that I am in that marketing field. In ten years, I would love to have my own marketing firm, honestly. That\'s been a big goal of mine for a while now. I\'m about a year into school, so that\'s something I\'ve put a lot of thought into. I would love to have my own marketing firm agency. I think it would be great. Those are definitely big goals of mine. I\'m very interested in advertising and public relations, that kind of side of things. Specifically advertising, I think is really interesting, seeing what gets people to purchase, so I\'m very, very into that. So yeah, I definitely hope I\'m really building on my marketing career at that point.', '2', 0, '0', '2', '2024-11-02 23:59:46', '2024-11-03 00:05:11', NULL),
(86676, 48724, 1323, 11347, 1, NULL, 86, '20241122034136424_convert.mp4', 'I would say my greatest fear with getting this job would be learning how to sell insurance. It\'s a whole new world for me, so I think that would probably be my biggest fear. I\'m not really scared of failure. I\'ve worked in sales the last five years, so for me, I just think, you know, you have to get really comfortable hearing no. Something I tend to tell my sales representatives is that, you know, you have to be willing to take a hundred no\'s before you get that one yes. So I\'m definitely not scared of failure or rejection or any of that. My biggest fear would just be everything that goes into it and that you have to learn with a whole new industry. I never back away from a challenge, so I\'m definitely up to the task. I think I\'m a quick learner. So I\'m not super worried, but that would be the only thing that gives me a little bit of hesitation. It\'s always a little bit of a learning curve when you\'re going into and learning an entirely different industry.', '2', 0, '0', '2', '2024-11-03 00:03:46', '2024-11-03 00:05:18', NULL),
(86677, 48724, 1323, 11348, 1, NULL, 109, '20241122061553278_convert.mp4', 'I would say, in my most recent position, the biggest challenge I have faced is, sometimes we, so where I work is a rent-to-own, kind of like similar to Rent-A-Center, and sometimes you run into people who are like super far past due and delinquent, and I would say the biggest challenge I\'ve seen was actually here very recently, I had a lady, she\'s genuinely just been trying to catch up, she had to get a new car, like she\'s been going through a lot, and it\'s hard, you know, I think we all know that it\'s hard when you get behind on something, it\'s so hard to catch up, and then she\'s incurring late fees, and you just feel like you can\'t get anywhere, you feel like you\'re swimming against the current, so we do offer extensions at times, we don\'t like to do it super frequently, and I just, I genuinely felt for her plight and everything she was going through, so for me, I think you just have to really be able to see those circumstances, and she was so grateful and thankful, and I think, you know, if it comes to customer retention, sometimes you just really have to go that extra mile, even if it\'s somebody that typically wouldn\'t qualify for that service, I felt better because I knew I was able to help somebody who unfortunately had gotten in a really, really bad situation.', '2', 0, '0', '2', '2024-11-03 00:06:22', '2024-11-03 00:10:10', NULL),
(86678, 48724, 1323, 11349, 1, NULL, 86, '20241122082051196_convert.mp4', 'What separates me from other candidates? I would have to say, you know, I definitely think everybody has their own strengths and weaknesses. A big strength of mine is that I have a lot of tenacity. Like I stated earlier, I don\'t have fear of rejection or fear of failure. Pretty much, I used to be that way, absolutely. But I think working in sales, you kind of have to just let that go. Again, you have to be comfortable hearing no a lot before you get the yes. But I\'m very motivated, I\'m very determined. You know, I think that for me, my personality sets me apart a lot of times. I\'m a very bubbly personality, I\'m pretty happy-go-lucky. I always like to joke around with my friends and coworkers, because if I don\'t have a smile on my face, people are usually asking me, what\'s wrong? Because people are just used to seeing me smile. So as cliche as it may sound, a smile goes a really long way when it comes to customer service, even if you\'re just on the phone with somebody. They can hear that smile through the phone.', '2', 0, '0', '2', '2024-11-03 00:08:26', '2024-11-03 00:10:17', NULL),
(86679, 48724, 1323, 11350, 1, NULL, 30, '20241122093577026_convert.mp4', 'When I worked for Victra Verizon, I brought home about $75,000 last year, so as long as I can be somewhere in that similar range, I\'m perfectly happy. Now, of course, that was my salary and commission combined. So as long as those two things, base and commission combined, can keep me kind of in that same range, I will be perfectly happy.', '2', 0, '0', '2', '2024-11-03 00:09:37', '2024-11-03 00:10:20', NULL),
(86680, 48720, 726, 11472, 0, NULL, 46, '20241131131660233_convert.mp4', 'A current day at work for me will be going over what I miss the last day, just following up on different tasks that I may have missed or that I need to work with. My day consists of me taking meeting minutes for calls.', '2', 0, '0', '2', '2024-11-03 16:01:54', '2024-11-03 16:05:06', NULL),
(86681, 48720, 726, 11473, 1, NULL, 121, '20241131162996656_convert.mp4', 'Okay, I\'m sorry, I am trying to figure out how to work this thing. But just to go back, because I feel like I was getting confused on the stop button here. But I am a project manager for vendor management. And what that consists of, I kind of help the relationship with our third party vendors. So a typical day would, again, consist of me going into work. I have meetings that I have to be at and take notes. I take notes during the calls that we have, just to make sure that everything is set out. And if there\'s anything that we need to follow up with, we have those things documented. Those meeting minutes are stored in our SharePoint site. And that\'s kind of the main thing that I do, just making sure that we follow up on different tasks. If there\'s anything that the vendor needs for us to do and vice versa, I\'m kind of the point person, the contact person for that. So my day to day consists of a lot of meetings, a lot of conversations, a lot of taking notes, and following up on tasks, making sure that we are meeting our timelines, making sure that cohesively the bank and the vendor is happy. So question number two, how would you describe your personality? I have a pretty good personality. I\'m always smiling, very happy.', '2', 0, '0', '2', '2024-11-03 16:06:38', '2024-11-03 16:10:15', NULL),
(86682, 49109, 1323, 11346, 1, NULL, 22, '20241131185419574_convert.mp4', 'Where do I see myself professionally in five to ten years? I could see myself positioned at a well-established company, working on advancement within the company by leveraging knowledge I gained through various roles or positions, and working cooperatively with peers as well as leadership to achieve company goals.', '2', 0, '0', '2', '2024-11-03 16:08:57', '2024-11-03 16:10:17', NULL),
(86683, 48720, 726, 11474, 1, NULL, 102, '2024113118544659_convert.mp4', 'The biggest challenge I faced at my last job was having a conflict with a peer. One of my peers volunteered me to help her with a project. She was the lead for the project, but she was not a leader in the sense of like telling me the things that I needed to do to help support. I would ask her, hey, is there anything that I could do? What can I assist you with? And she just had a hard time allowing me to have tasks. She was one of the type of people that kind of wanted to do everything by herself. So that was a big challenge for me. Whenever I can\'t resolve something amongst myself, I just call the manager and that\'s what happened. The manager stepped in and she kind of gave us a talk and we just kind of, she did her thing. I did another assignment. So that\'s pretty much how it was resolved. I just reached out to the manager and just told her the things that were happening. And I just got pulled on a different project. But yeah, I think that was the biggest challenge. Just working with peers can be good and bad. We just have to be on the same page and make sure that we are looking to, you know, do the work and do it the best way that we can.', '2', 0, '0', '2', '2024-11-03 16:09:03', '2024-11-03 16:10:29', NULL),
(86684, 48720, 726, 11475, 1, NULL, 88, '202411311104271118_convert.mp4', 'Well, what does an ideal workday look like for you? It just looks like me being able to do my job, being able to work with my teammates and being able to have a successful day. I truly believe in work life balance. We all have lives. We\'re married. We have children. So I truly believe in a workplace that that has work life balance. I like a workplace where my manager doesn\'t micromanage me. I am able to do the work and do the work in a fantastic job. But I just don\'t like to feel like I\'m a child and being followed up on. Like if you tell me something, give me a date when it\'s due. I\'ll have it done days before it. So my ideal workplace, again, is just a place that is that is that that will allow me to be myself, will allow me or that is a place where there is work life balance and just a place where if I do have to work with a team, we work as a team and we win as a team and we just support each other. So that\'s what I\'m looking for.', '2', 0, '0', '2', '2024-11-03 16:10:50', '2024-11-03 16:15:13', NULL),
(86685, 48720, 726, 11476, 1, NULL, 102, '202411311124436571_convert.mp4', 'What separates you from other candidates? I just think mostly my personality. I\'m very fun, very outgoing. I could get along with anybody. I don\'t take anything personal because it\'s truly work. I consider work like business. So you don\'t take business personal. I am able to like shift and move however things go. I\'m not complacent. I\'m able to just kind of do it all. I\'m a great multitasker. I have a great background also. I have experience with financial services, fintech, like everything. So I\'m very diverse in that sense. And one of the things that I love about myself is that I am big on like just making sure that I produce good work. That\'s very, very important to me. So I think for the most part, my personality, me being able to move with change and being passionate about putting out good work will separate me from other candidates.', '2', 0, '0', '2', '2024-11-03 16:12:51', '2024-11-03 16:15:25', NULL),
(86686, 49109, 1323, 11347, 1, NULL, 22, '202411311134826326_convert.mp4', 'The greatest fear about getting this job? Not a fear exactly, but just initial nervousness of a new role, getting acclimated to a new environment, new responsibilities, but it\'s an opportunity to learn and to grow and to improve, so the fear would transition to excitement.', '2', 0, '0', '2', '2024-11-03 16:13:50', '2024-11-03 16:15:27', NULL),
(86687, 49109, 1323, 11348, 1, NULL, 22, '20241131120571295_convert.mp4', 'The biggest challenge of my last job would be just learning the different systems or their proprietary computer programs. It can be daunting at first, but with patience and practice and a willingness to learn, I found myself being very comfortable with things that were previously intimidating or unfamiliar.', '2', 0, '0', '2', '2024-11-03 16:21:00', '2024-11-03 16:25:03', NULL),
(86688, 49109, 1323, 11349, 1, NULL, 24, '202411311271493194_convert.mp4', 'It\'s hard to say what might separate me from other candidates, but like I mentioned in a previous response, just a willingness to learn and overcome hurdles of unfamiliarity, a cooperative and collaborative attitude to work well with others, and strong empathy to really listen to the needs of others and work with them to find a solution that would benefit all parties involved.', '2', 0, '0', '2', '2024-11-03 16:27:17', '2024-11-03 16:30:04', NULL),
(86689, 49109, 1323, 11350, 0, NULL, 14, '202411311331662005_convert.mp4', 'For expected salary, I would expect a competitive rate for full-time, 40 hours a week, ideally around the 40,000 mark annually.', '2', 0, '0', '2', '2024-11-03 16:32:31', '2024-11-03 16:35:02', NULL),
(86690, 48806, 1306, 11108, 0, NULL, 26, '202411311622783_convert.mp4', 'Yes, what I think made me attracted to this position is wanting to learn new things. I feel like customer service is something that I have an expertise in. I just like trying new things, learning new things, and I\'m trying to broaden my horizons in my career path in life, and I think this would be a good start in a field like that.', '2', 0, '0', '2', '2024-11-03 17:05:20', '2024-11-03 17:10:03', NULL),
(86691, 48806, 1306, 11109, 0, NULL, 41, '2024113118301642_convert.mp4', 'Goals were pretty standard, make sure we\'re doing our jobs to our best of our abilities, always trying to over perform, doing things within mannerly time. I would say that I exceeded them quite often. There were times when it was difficult, but I always tried to find a way and I always ask questions to try to find a resolution and a way to get there quicker. I just think that if there\'s a goal or an expectation put in front of me, I always try my best and to my best of my ability to over perform and over deliver.', '2', 0, '0', '2', '2024-11-03 17:07:39', '2024-11-03 17:10:07', NULL),
(86692, 48806, 1306, 11110, 1, NULL, 32, '202411311101593471_convert.mp4', 'There\'s definitely been times in the past that I have had issues with other team members or co-workers. The best way to resolve it is always go up to upper management or supervisor and bring it up to somebody with higher authority because taking it between the two of you or the people that it\'s going on with never ends in a good result. And I just don\'t feel like that\'s an appropriate manner. So yeah, always go to somebody above you and try and find a resolution there.', '2', 0, '0', '2', '2024-11-03 17:10:26', '2024-11-03 17:15:04', NULL),
(86693, 49101, 1313, 11404, 0, NULL, 62, '202411311105044300_convert.mp4', 'Hi, I\'m Shantina Ryan. I\'m interested in the assistant property management position because for one, I have experience in property management. I worked with an investor who had over 70 properties within the DFW area and the outskirts of DFW. I\'ve also worked as a real estate assistant and I did marketing and communications for her. So I\'m definitely comfortable in this field and I am really looking to grow within real estate just in general. So I\'d love to be considered for the opportunity. It\'s not stopping. I don\'t... Um... Okay, well I think it\'s just my stop recording button isn\'t working. There we go.', '2', 0, '0', '2', '2024-11-03 17:11:13', '2024-11-03 17:15:10', NULL),
(86694, 48806, 1306, 11111, 1, NULL, 38, '20241131112012449_convert.mp4', 'Anytime I encounter a stranger I try to help however I can. If somebody asks me a question, if somebody asks me where to go, if somebody asks me for a few dollars or something like that, I\'m always trying to the best of my ability to help where I can, when I can. There\'s been several of those instances, I really can\'t think of a specific one. The most recent one was helping a homeless man on the side of the street with his dog and stuff like that. I got him a couple jugs of water to help him with him and his dog. I wish I could do more but that\'s really all I could do at the time. But yeah, I\'d give anybody the turd off my back if it could help them through their situation.', '2', 0, '0', '2', '2024-11-03 17:12:11', '2024-11-03 17:15:13', NULL),
(86695, 48806, 1306, 11112, 1, NULL, 40, '202411311134579114_convert.mp4', 'From experience and experience with dealing with insurance and stuff in the past and a job like this, you know, always just making the customer feel like they\'re being heard. Somebody\'s listening. You know, there\'s going to be times where we can\'t help and there\'s going to be times where, you know, we can go above and beyond, but it\'s just to make them feel like you\'re actually listening. And it\'s not just, you know, somebody just saying something to say something. It\'s being realistic, being honest, and trying to do and say what you can to comfort that person through the situations and the hardships they might be going through.', '2', 0, '0', '2', '2024-11-03 17:13:58', '2024-11-03 17:15:17', NULL),
(86696, 49101, 1313, 11405, 0, NULL, 60, '20241131121588380_convert.mp4', 'Um, I think one of my most challenging situations in property management would be just dealing with maintenance guys and construction guys, um, coming in to do work. You know, sometimes they flake on you. They don\'t do the job that they say they\'re going to do. They have to do it. You still have tenants coming back to you saying that this is an issue. That\'s an issue. Um, so something I really made a point to do was to keep a really great rapport and relationship with the guys that did work really well so that when something did happen and it was urgent or just really we knew we needed a good job to be done, I could call on them and rely on them, um, to do it. And you know, keeping a good rapport with them really helps, um, them wanting to come back and work for us. So, um, I\'d say that was probably one of my most challenging, um, things was just keeping really solid people to do the job for us.', '2', 0, '0', '2', '2024-11-03 17:21:15', '2024-11-03 17:25:06', NULL),
(86697, 49101, 1313, 11406, 0, NULL, 60, '202411311273882422_convert.mp4', 'Personally, I like to over-communicate because I feel like communication is the key to keeping a team running smoothly. Being in an assistant role, I definitely want to make sure that we have a proper understanding of our expectations of one another so that we can do our best to work well with one another. Also as far as disagreements and whatnot, I\'m always open to hearing other people\'s points of views, and I think that\'s how you can bounce ideas off of each other. Sometimes you\'re going to agree to disagree. Sometimes you might come up with a better idea. You just never know, but I do think it\'s very important to communicate, keeping each other in the loop with everything. It\'s just how you run a tight ship, and a good one. So that\'s my point of view.', '2', 0, '0', '2', '2024-11-03 17:27:48', '2024-11-03 17:30:06', NULL),
(86698, 49101, 1313, 11407, 0, NULL, 60, '202411311291727835_convert.mp4', 'I base my tasks based off of what\'s the most important to do in that day. We knock out the hardest things first, we get it all done, and then we move on to our list. I personally like to write everything down so I have it in front of me and I literally will check off that list over and over and over again. But definitely priority, highest priority to lowest priority is how I go by my day. Whatever\'s thrown at you, you know, you can go with it, but just try to be as organized as possible and know what to expect for the day because I feel like that makes your day go really way more smoother, so yes. you', '2', 0, '0', '2', '2024-11-03 17:29:28', '2024-11-03 17:30:11', NULL),
(86699, 49101, 1313, 11408, 0, NULL, 60, '202411311324749324_convert.mp4', 'I do really well with unexpected changes or emergencies. I\'m very adaptable. I work really well under pressure, so if someone presents me with a not very ideal situation, I\'m gonna go straight into problem-solving mode and figure out the best situation, the best way to fix this, whether that\'s, you know, calling a bunch of people to fix the problem, writing down what I need to write down, communicating with who I need to communicate. Whatever it is, we\'re gonna get it done, fix it, and just so everything moves smoothly. But I\'m definitely the girl who you give your issues to, and I will have it problem-solved for you very quickly. you', '2', 0, '0', '2', '2024-11-03 17:32:58', '2024-11-03 17:35:06', NULL),
(86700, 49115, 1323, 11346, 1, NULL, 18, '202411312333474157_convert.mp4', 'In five to ten years professionally, I would like to be retiring. I think I made good process towards that, but I\'d like to be at the peak of my work career and be able to successfully retire and enjoy the rest of my life.', '2', 0, '0', '2', '2024-11-03 17:33:37', '2024-11-03 17:35:07', NULL),
(86701, 49115, 1323, 11347, 1, NULL, 52, '202411312344885410_convert.mp4', 'My greatest fear about getting this job would probably be that I end up working for another dead-end employer that doesn\'t really see their employees as an asset. I want to be appreciated at work. I do a good job at work, so I hope to be fairly compensated for that. I want a place where I want to enjoy going to work every day. I think I might have a sty on my eyelid. I don\'t actually always look like a cyclops. I get along with the customers. I get along with my coworkers. None of that is really a fear for me. It\'s just that point in my life where I don\'t want a job, I want a career. I want a place I can stay for the rest of my life.', '2', 0, '0', '2', '2024-11-03 17:35:45', '2024-11-03 17:40:06', NULL),
(86702, 49115, 1323, 11348, 1, NULL, 91, '202411312375790882_convert.mp4', 'The biggest challenge of my last job is I was selling high-end windows, renewal by Henderson. They\'re the most expensive replacement window on the market. So with interest rates higher, people being a little frugal, not really knowing exactly where the economy is going, especially in an election year, and a higher-priced product definitely made sales appointments a lot more challenging, but you really have to convey to the customer that it\'s not really a cost. There\'s a benefit and a value to having a product that\'s at the top end, that you\'ll never have to replace again in your life and won\'t have to give a second thought to, versus an inferior product that you might have to do again in another five or ten years. So cost versus value, price over cost is definitely something you had to convey to the customer. And you know, when it comes to money, that\'s a lot tougher for people to understand, especially over the time value of things. But you know, you consult with the customer, you find out what their hot points are, what\'s important to them, and then you build on that with the camaraderie between the customer and sales.', '2', 0, '0', '2', '2024-11-03 17:38:09', '2024-11-03 17:40:13', NULL),
(86703, 49115, 1323, 11349, 1, NULL, 47, '202411312392041008_convert.mp4', 'Well, the benefits of me versus other candidates is I\'m 45 years old. I don\'t have to be micromanaged. I know what things I want to accomplish in life. I know where I stand in life. I know what my skills are. I\'ve been superior to most people in my job performance for my entire life, and I\'m reliable. When it comes to business, very ethical. I don\'t like to take advantage of customers. I worked in car sales. There was a lot of that going on, and I can genuinely say I never had a customer think that I took advantage of them there. So that\'s something that\'s really important to me, and working for a company that believes that also is very important to me.', '2', 0, '0', '2', '2024-11-03 17:39:27', '2024-11-03 17:40:17', NULL),
(86704, 49115, 1323, 11350, 1, NULL, 37, '202411312402282319_convert.mp4', 'I think the salary for any sales position should be at least a base salary of $50,000 with commissions being uncapped all the way up to the over six-figure position, depending on the amount of leads, the size of the company, the reach the company has, those are all variables along with the skills of the sales person. So that all kinds to go together, but when it comes to sales in this type of position, I wouldn\'t expect anything less than $50,000 a year.', '2', 0, '0', '2', '2024-11-03 17:40:28', '2024-11-03 17:45:04', NULL),
(86705, 48842, 1251, 11419, 0, NULL, 10, '202411311594929942_convert.mp4', 'Thank you for watching!', '2', 0, '0', '2', '2024-11-03 17:59:22', '2024-11-03 18:00:02', NULL),
(86706, 48842, 1251, 11420, 1, NULL, 32, '20241131203382649_convert.mp4', 'So, at my last position, my goals were, I did customer service, also help them support, helping out on technical support issues, getting ticket systems, giving customers call, and letting them know about any future changes we might have, basically handling a situation where their system is down, I was one of the workers that would be handling it.', '2', 0, '0', '2', '2024-11-03 18:00:33', '2024-11-03 18:05:01', NULL),
(86707, 48842, 1251, 11421, 1, NULL, 38, '20241131213163589_convert.mp4', 'My goal is to really get to where I can be, get better, learn, improve my skills and just get to the top. That\'s my goal and always advancing in life. I\'m always willing to improve and get better because I know that in life you\'re always learning every day. Getting this job will help me tower my professional goal, which is to improve and move up to different positions which will help, so I\'m willing to stay long term.', '2', 0, '0', '2', '2024-11-03 18:01:32', '2024-11-03 18:05:01', NULL),
(86708, 48842, 1251, 11422, 1, NULL, 19, '2024113122161966_convert.mp4', 'I have never experienced a problem with a team member, but if that was the case, if that was the case to ever happen, I would just let the manager know, or my supervisor know what issue they got going on, instead of me handling it alone, I would let my manager know.', '2', 0, '0', '2', '2024-11-03 18:02:01', '2024-11-03 18:05:02', NULL),
(86709, 48842, 1251, 11423, 1, NULL, 16, '202411312253319_convert.mp4', 'Wish me luck in this one. Take class with practice, mix up your skills, and don\'t let it go bad. And also always be willing to learn and keep learning. Be fresh and unique.', '2', 0, '0', '2', '2024-11-03 18:02:54', '2024-11-03 18:05:02', NULL),
(86710, 48874, 726, 11472, 1, NULL, 87, '202411313303449322_convert.mp4', 'A typical day at my current job looks like coming in, opening the office, making sure all staff is there on time, and checking to make sure we have all documentation, whether that be demographic or insurance verification needed for every patient coming in that day. If not, making sure we get that before they go back and see the doctor, handling any patient questions or concerns, especially if they\'re upset, making sure that they don\'t leave upset. And same with staff, making sure everyone\'s working together, getting along if there\'s anything that they need help with, stepping in and helping. We do have ACO patients, so Accountable Care Organization, so making sure that documentation is completed and that is required of us, as well as if our regional manager or director has any news, messages, alerts that needs to be forwarded to staff, communicating that verbally to them in person and helping them get things done. And as well as helping the doctor, you know, whether it be documentation requirements that he needs, admin tasks, he needs further help completing or questions, wants to figure out what happened, that is on part of my role to figure that out and get it done, yeah.', '2', 0, '0', '2', '2024-11-03 18:30:37', '2024-11-03 18:35:09', NULL),
(86711, 48874, 726, 11473, 1, NULL, 48, '202411313331573546_convert.mp4', 'My personality is certainly an extroverted introvert, meaning I am definitely never going to be the loudest in the room. However, when I\'m comfortable with someone or comfortable knowing what I\'m talking about or wanting to learn more about something, I definitely will speak up. I have a sense of humor. I like to work in a team, but also individually to get things done. I can be more of an extrovert with patience because that\'s, of course, what\'s needed, not just being quiet all the time. But I definitely have a personality that\'s a good balance between both and definitely helps me be a good listener when I need to be and speak up when I need to as well.', '2', 0, '0', '2', '2024-11-03 18:33:17', '2024-11-03 18:35:13', NULL),
(86712, 48874, 726, 11474, 0, NULL, 74, '20241131342332071_convert.mp4', 'At one of my previous jobs, one of the biggest challenges I faced was being put in charge of a clinic with minimal preparation or training. And what I did to overcome that is I asked a lot of questions. More importantly, I asked, I reviewed the schedule so I could ask those questions the day before patients were coming in. So I had the answer when I needed it. So definitely preparing and then not only asking how do I do something, well why do we do it this way? So understanding it from start to finish and being able to confidently express that to patients and that helped me over time get a better grasp on what I needed to know. And once, as I did learn them, I wrote it down and I ended up making it into professional typed out documents so that I could rely on it when needed. And I was happy to then, I could then share it with other co-workers so that this ongoing problem of minimal training didn\'t continue.', '2', 0, '0', '2', '2024-11-03 18:40:33', '2024-11-03 18:45:08', NULL),
(86713, 48982, 726, 11472, 1, NULL, 75, '20241131345115221_convert.mp4', 'Currently I do not have a typical job. I recently graduated in May of 2024 from the University of South Florida. I graduated with a bachelor\'s in English Literary Studies where I would analyze text, write papers, and read really dense information throughout my day. I also hold a position right now in my local church where I organize and schedule young adults and youth events where in this position I do reach out to parents and schedule things. I also make flyers and bulletin boards. I execute big projects and then as well as that I do also consider myself a homemaker. I do have a son who\'s on the spectrum and is pretty high need and I schedule all of his necessary appointments and therapies that he has and stuff like that. But no, right now I do not have a typical current job. However, I am extremely experienced. I do have a lot of other administrative roles that I have held in the past and then a lot of customer service experience and of course, like I said, that bachelor\'s in English Literary Studies which would make me a great candidate for this position.', '2', 0, '0', '2', '2024-11-03 18:45:19', '2024-11-03 18:50:08', NULL),
(86714, 48874, 726, 11475, 0, NULL, 59, '202411313474566987_convert.mp4', 'My ideal workday would include utilizing the skills that I\'ve learned over the past couple years, which is communication, data entry, and documentation, and using those skills to actually make an impact and a difference, but then also using them to learn further as an individual. So learn new things, communicate with new people that can teach me new things as well, and apply them as I work through individualized tasks, also working with a team or communicating with them throughout the day, that would be ideal for me in my workday. So certainly growing with the skills I have and learning more about this industry and how I can make a difference and a positive impact on our communities we live in.', '2', 0, '0', '2', '2024-11-03 18:46:15', '2024-11-03 18:50:13', NULL),
(86715, 48982, 726, 11473, 1, NULL, 76, '202411313471375461_convert.mp4', 'I would consider my personality pretty friendly. I\'m actually extremely friendly and personable. I can have a conversation with anyone in the barbershop, at the grocery store, at church, just anywhere at all. It doesn\'t really matter. I can have a conversation with any person. I understand people. I really am extremely empathetic and compassionate towards other people and also I\'m extremely detail-oriented and extremely thorough in all of the things that I do. I like a job well done and so it contributes to my personality because I consider myself a pretty ethical and moral person where I take pride in what I do and all the things that I do and it\'s a personality trait at this point because I will make sure that anything that has my name on it will be done well. I\'m extremely kind and empathetic like I said because I\'ve seen hard times and so I understand people and I always want to make sure that other people feel that they\'re understood and that they\'re liked and then even if they are a little difficult or whatever, it is still something that I find inside of myself that it\'s almost like a challenge. A person might not be easy but I\'m going to show them kindness and maybe things will turn around.', '2', 0, '0', '2', '2024-11-03 18:47:20', '2024-11-03 18:50:20', NULL),
(86716, 48982, 726, 11474, 0, NULL, 117, '20241131351435892_convert.mp4', 'The biggest challenge that I faced in my last job was when the manager would ask us to do themed tables. I used to work at Barnes and Noble, and I was a bookseller. And although bookselling, it goes beyond just cashing people out. It went into where we would, if you ever walked into Barnes and Noble, there\'s tables, and they would show you, they would, they would be themed. So like something could be like romance, dark academia, self-help, things like that. And so in that moment, when I was working there, I was still a college student. And so I was reading analytical texts in classic literature, like Frankenstein, Jane Austen, and things like that. And it was extremely challenging for me to find time to actually read for pleasure in those times. And so it was difficult for me to understand kind of like as a consumer of literature, how people were shopping at that time, because I hadn\'t done it in a while. So because I was in that surrounding of like people who were reading for pleasure, like in not just classical texts, I had to like put myself in that. And so I decided to start reading again for pleasure so that I could understand where the consumer standpoint was when I was, when they\'re walking into the store. They\'re not just looking for things to make sense. They want that table. I wanted my table to feel like something I wanted to draw people in. And so I made sure that I started reading for pleasure again, so I could understand what is it that draws people again to books. It goes beyond just, well, I only like this one author. It goes into how can I make them like other authors of the same genre and stuff like that. And so it came down to thinking like the consumer, but then also how would we be able to create profit from that. And so by putting myself in that place and starting to read again, it really made things helpful. So I just, I take my job personally. So I will do all that I can to make sure that the job is done well.', '2', 0, '0', '2', '2024-11-03 18:49:37', '2024-11-03 18:55:12', NULL),
(86717, 48982, 726, 11475, 1, NULL, 84, '202411313532865968_convert.mp4', 'An ideal work day for me looks like, I feel like getting the job done, anything that is I know that is required of me. So for me, I always like to know what\'s expected of me first so that I can make a game plan of how to get all of these tasks done. In Barnes & Noble, for example, if I knew that I needed to stock books, I need to make a table, I need to keep an eye on the cashiers. I am on the floor from this time to this time and I\'m cashing people out from this time to this time. I like to know my day ahead of time so I could make sure that wherever I am and I put myself in, that I was being the most productive, that I was making the best use of my time while I was there. Because realistically, I think that any employer is seeking for the help of a person. And in the time that you are being employed by someone, they need you to be as productive as you can so that the job and the tasks that they need done get done so that it could increase productivity inside of the workplace, but not just for the person and not only for the higher ups, but for the company itself. And so I think that ideally for me, an ideal workday is just knowing what is expected of me so that I can plan my day out and then execute everything that is needed.', '2', 0, '0', '2', '2024-11-03 18:53:34', '2024-11-03 18:55:21', NULL),
(86718, 48982, 726, 11476, 1, NULL, 114, '202411313554042873_convert.mp4', 'I think what separates me from other candidates is not only my background in customer service, which makes me personable, is not only the background that I have in English literature, which makes me extremely thorough, analytical, and a well-spoken and a good writer. I think it goes beyond all of these things that I can say that are on my resume, that are on paper about me. I think that it goes and what separates me from other candidates is that in my core of who I am, I like to make sure that anything that I do goes above and beyond what is expected of me. And not just because I want to be someone that gets a lot of praises or anything like that. I just know that whatever I do, I want to do well. I want to be as helpful as I can. I want to be as productive as I can. And I want to learn things and I want to know how to do things well. That\'s my thing. I just, I constantly am at that point where it\'s like, okay, if you need me for something, please don\'t hesitate to ask me. Please ask me, but tell me what you need so that I can help you so that I can execute something. I take that with me wherever I go, whether it\'s at church and I am, you know, assisting a youth person to, to, to, to execute a drama, let\'s say for example, okay, what do you need from me so I can do that for you and I can be exactly what it is that you need from me. I do that in my group projects at school or in every space of my life. It\'s always, what do you need from me? How can I help you? What can, how can I, what can I do to be there for you? And I think that that separates me from other candidates because I\'m not just here for money. I\'m here because I like to do everything right and I like to do it well and I want to be helpful. So.', '2', 0, '0', '2', '2024-11-03 18:55:51', '2024-11-03 19:00:13', NULL),
(86719, 48874, 726, 11476, 0, NULL, 31, '20241131475280506_convert.mp4', 'What separates me from other candidates is that I truly have a passion for roles such as this. I\'m open to learning and I do see the value in positions such as this. No matter what the task may be at hand, the purpose of it at the end of the day is to help someone help someone else and I personally find that very worthwhile as well as crucial when we live in a world that is always changing and always evolving.', '2', 0, '0', '2', '2024-11-03 19:06:11', '2024-11-03 19:10:05', NULL),
(86720, 48664, 824, 11464, 1, NULL, 56, '202411313173143955_convert.mp4', 'Hello, I\'m Larry Allen, and I am happy and excited to be at this point of the process. Hopefully the information I share with you in this video interview will be able to move me forward in the process so I can show you how I could add value and make an immediate contribution to the team. So the question is, what attracted me to apply for the position? Well, there\'s several things in the job description that I was very interested in. For example, the collaborative team environment, I love that type of an atmosphere. Continued professional development, mentoring, training, and just having a positive place to work. Those are all things that were important to me. So the job description also caters to a lot of my strengths. So that\'s what encouraged me to apply for the position.', '2', 0, '0', '2', '2024-11-03 19:17:36', '2024-11-03 19:20:08', NULL),
(86721, 48664, 824, 11465, 0, NULL, 54, '202411313234136692_convert.mp4', 'So, at Boomer Benefits, I was on the sales floor and responsible for writing business for different types of Medicare products, supplements, advantage plans, drug plans, things of that nature. Our base goal was always the same each month, a minimum amount. Obviously, the more policies that we were able to sell, the more income we could earn, but that minimum amount never changed over time. So, with that being said, I reached goal 80% of the time while I was on the sales floor, a couple of down months, but nothing that was too far from the base number, just one of those things in sales, the cycle of sales. But 80% was a met or exceeded goal at Boomer Benefits.', '2', 0, '0', '2', '2024-11-03 19:21:17', '2024-11-03 19:25:08', NULL),
(86722, 48664, 824, 11466, 0, NULL, 39, '202411313262166088_convert.mp4', 'Well, I\'m happy to see this question because it was something that I have a big interest in. So my goals for professional development, I was wanting to get my property and casualty license. So I see that the licensing is included as part of the benefits for this position. Also having somebody with a great experience as a mentor and having continuing education, those are the types of things that would help me achieve my professional development goals. So yeah, excited to be able to be part of that at the Barger and Associates.', '2', 0, '0', '2', '2024-11-03 19:25:16', '2024-11-03 19:30:06', NULL),
(86723, 48664, 824, 11467, 1, NULL, 54, '202411313282625878_convert.mp4', 'Well, like most workplaces, their problems will occur, hopefully they\'re down to a minimum versus a pattern. So yeah, previously on several jobs, not a lot, but I\'ve had a couple of problems where I found in those situations where you do have a problem with a team member, I think just getting a dialogue started and speaking with them and finding out where they\'re at or maybe what\'s something is, they have a different viewpoint than you, or they may have a different understanding on a result that is expected. But I think just being able to communicate and have a plan of action to avoid that potential issue coming up again is a key to keeping a, you know, positive and a healthy workplace and team environment.', '2', 0, '0', '2', '2024-11-03 19:28:30', '2024-11-03 19:30:13', NULL),
(86724, 48664, 824, 11468, 0, NULL, 65, '202411313322788984_convert.mp4', 'The question is, is what separates me from other candidates? Right off the top, I can tell you right now that I love to work and I have a really, really strong work ethic and I\'m willing to do whatever it takes to improve my skill sets. If I need to look at how I can work more efficiently or learn something new, which may be able to add revenue to the company, I always have that kind of strategic mindset looking forward, but I\'m also not too big to not be able to participate and learn in improving. So I would say that work ethic, ability to learn quickly, I\'d also say to be flexible on changing, on changes. Those are three very strong ones. Communication skills are something that I\'m also, are one of my strengths. So I would say those are four things that would separate me from other candidates.', '2', 0, '0', '2', '2024-11-03 19:31:13', '2024-11-03 19:35:08', NULL),
(86725, 48518, 824, 11464, 0, NULL, 78, '202411314361270337_convert.mp4', 'Hi, my name is Shawnice Johnson, I prefer to be called Shawn, and the reason what attracted me to this position is because I\'m currently insurance verification for my customers by answering customer calls, responding to complaints, and it\'s something I like to do as to help customers that is not familiar with the products that we have to offer them that might be better for what they have as far as creating policies, changing policies, or making policies recommendations. So I think I have that type of relationships to keep my customers, you know, interacting and keep my customers returning back as an agent to make sure I stand up to my part as making my customers very satisfied before we actually end the call. So I am really enjoying helping my clients, my customers, as far as making sure they have what they\'re needing and more regarding their policies and their products.', '2', 0, '0', '2', '2024-11-03 20:34:41', '2024-11-03 20:40:09', NULL),
(86726, 48518, 824, 11465, 0, NULL, 44, '202411314404040048_convert.mp4', 'Okay, as my previous role as a customer service contact center verification, I was tasked with increasing customer satisfaction by 10% within a quarter, and to achieve this, I had to implement a new customer feedback system to monitor customers and pre-active address concerns through personalized outreach, as customer satisfaction has not only reached the target, but exceeded by 15% of leading a significant increase to repeat the business', '2', 0, '0', '2', '2024-11-03 20:38:02', '2024-11-03 20:45:06', NULL);
INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(86727, 48518, 824, 11466, 0, NULL, 92, '202411314452768474_convert.mp4', 'Okay, the goals and personal development that I am trying to be professional of is improve my communication skills, develop leadership ability, and stay updated on industry trends and enhance projects and management skills and expand my professional network, which is mastering new technical skills. So the more I advance into my leadership is the more I can teach and provide better information to my clients to make sure to let them know that what I am producing to them is something that would meet their standards and to communicate better to make them understand that what I am saying is the truth and I am honest and I want them to make sure that they know that what I am saying to them that sounds very convincing. So I feel like that the skills that I have in my previous job were doing insurance verification and if I get this role I can bring the skills that I have from my previous job to this job and combine them together and help to produce and then make the company grow and make me grow as a better professional person.', '2', 0, '0', '2', '2024-11-03 20:43:19', '2024-11-03 20:50:11', NULL),
(86728, 48458, 726, 11472, 1, NULL, 99, '202411314471317686_convert.mp4', 'So, at my latest job, a typical day would consist of managing customer calls, mostly regarding either cancellations or upgrades. The goal for each cancellation call would be to, of course, retain every single customer if possible. I\'d make sure that I was actively listening to the customer\'s complaints, trying to find resolutions if possible, and, you know, if I was successful in retaining them, potentially trying to get them to upgrade as well. Once calls were done, I would make sure to follow what we called a post-call procedure, basically making sure that we left very in-depth notes on the account, making sure that we were linked to the call, so putting our details on there, booking any callbacks if necessary, just making sure that everything was kind of in line with what happened on the call, making sure that once we, if any sales did happen, for example, making sure we updated the tracker. Another part of the typical day was making sure that we went through our correct security procedures, so making sure that customers\' accounts were accessed under correct means, making sure that we went through all of the terms and conditions thoroughly, making sure that we gave them every bit of information they could possibly need before making an informed decision.', '2', 0, '0', '2', '2024-11-03 20:47:19', '2024-11-03 20:50:25', NULL),
(86729, 48518, 824, 11467, 1, NULL, 92, '202411314474848452_convert.mp4', 'Okay, the experience problems that I have with the teammate is a previous project. I end accounted as a situation where a team member constantly missed deadlines for their assigned tasks, which that has an impact overall as the project timeline. So I initially had a private conversation with the team, and it was trying to understand the underlying reason for their deadline, and it turned out they were struggling with it. But I feel like this, if you need help or anything, we should be able to come together as a team player. So we go ahead and collaborate and get it all done together. Now usually we have to divide our projects up, and we have to have a deadline, and if it\'s a hundred projects we have to do, and if it\'s three of us and we divide it, whoever get first should take the initiation to go to the next coworker and volunteer their help to see if they need additional help to help them succeed and get that deadline out. So we need to come together as a team, to be a team player, to let the project come successful in that timely manner.', '2', 0, '0', '2', '2024-11-03 20:47:54', '2024-11-03 20:50:35', NULL),
(86730, 48458, 726, 11473, 1, NULL, 83, '202411314515949137_convert.mp4', 'So, I would describe myself as somebody who, I mean I\'m very detail-oriented, I enjoy problem-solving, I like finding solutions to difficult issues and different scenarios, and I really enjoy working within a team, knowing that I have reliable people around me and kind of knowing that they can rely on me as much as I might rely on them, I think that\'s vital in the workplace. I\'d also say I\'m very self-motivated, I enjoy having certain targets, goals, deadlines set for me and setting them for myself, and I feel really satisfied once I\'m able to succeed in hitting those certain goals and deadlines. For me, I would say that\'s how I would describe myself, you know, I enjoy having that good team around me, I enjoy having the challenge of all these different goals, and I definitely find that I\'m somebody that\'s very detail-oriented, I like getting into the nitty-gritty of things and being able to resolve those issues and find interesting ways of sorting things out.', '2', 0, '0', '2', '2024-11-03 20:52:05', '2024-11-03 20:55:13', NULL),
(86731, 48458, 726, 11474, 1, NULL, 114, '202411314582162384_convert.mp4', 'So, I would say the biggest challenge that we faced in my last job, it would have actually been the systems themselves that we were provided with. It was a newer system and it had many issues and weird quirks, but the worst would probably be that the systems would slow down to almost a complete halt every day around 12 o\'clock. The easiest way to work around it whilst the tech guys were trying to fix it was talking to the customer, asking lots of questions, getting every bit of detail out of them. Not only did it give time for the systems to catch up, but it also meant I could provide them with better service in the long run. But it allowed for the systems to catch up and sometimes the systems didn\'t call back. And in that case, being honest with the customer, arranging a call back and saying like, hey, the systems are throwing a bit of a temper tantrum right now. We\'re not able to do this. Would I be okay to call you back tomorrow at nine o\'clock in the morning? Would that work for you? No? Okay, what time would work for you? You know, going and putting in that extra effort, booking in that time to call them back. Customers would appreciate that. And then going past that, they\'d be so happy about the fact that you\'d put in this effort. It kind of meant for better results for me on my end. You know, they\'d be more open to kind of going for the add-ons and extra bits and pieces that you might have spoken about from having that more detailed conversation. So whilst we weren\'t able to resolve the tech issues, it\'s about finding a way to work around them and make the most out of it, which I definitely was able to do.', '2', 0, '0', '2', '2024-11-03 20:58:27', '2024-11-03 21:00:17', NULL),
(86732, 48458, 726, 11475, 1, NULL, 109, '20241131554447544_convert.mp4', 'So, for me, I have a keen eye for detail. I\'ve always enjoyed the more administrative aspects of my previous jobs. So, I\'ve always enjoyed when days that allow me to practice and kind of build on those skills. I mean, for example, at Nespresso, I really enjoyed doing the dashboard, which is, it\'s what we called cashing up. It was a very kind of complicated process. There would be a lot of discrepancies, both in terms of money up and money down. But I found it, it was a challenge and I enjoyed finding those discrepancies, digging through all the paperwork, finding where those discrepancies came from and fixing those issues. It was something the other managers didn\'t like doing. They kind of found it boring. But for me, it was something I really did enjoy doing. I liked getting kind of stuck into that. So, for me, it\'s just something, if I can get my teeth stuck into it, really get involved in the more nitty gritty kind of details. I really like that. Whenever we would have an audit coming up, I really enjoyed doing the audit prep, making sure all the paperwork was correct, making sure everything was up to date, making sure all the trainings were signed. For me, that kind of stuff, making sure that everything is organised, it\'s very satisfying to me. So, any workday where I was allowed to kind of embrace that, to kind of flex those skills, it was a good workday. So, anything, any kind of administrative stuff, I really, really love doing.', '2', 0, '0', '2', '2024-11-03 21:05:50', '2024-11-03 21:10:16', NULL),
(86733, 48458, 726, 11476, 1, NULL, 102, '202411315113227465_convert.mp4', 'So, I have administrative experience, especially through my time at Nespresso, including things like staff scheduling, cash management, stock management, audits, all that kind of stuff. But I also just really enjoy learning new skills. I love learning about new industries. I\'ve never been the type to kind of shy away from something just because it\'s new or because maybe I don\'t know much about it. I\'m somebody that I\'ll ask questions, I will learn and I will improve. It\'s something I\'ve carried through every single job that I\'ve had. You know, my first job at the white company, that\'s a high end retail store that typically only hires people that have experience in similar stores. I went for it. I tried my best and I ended up becoming the bedroom specialist because I was able to take on the bedroom department, learnt about the product really well and was able to sell. And Nespresso, I didn\'t know anything when I went in about back of house retail operations, but I learnt and we became one of the most successful stores in the UK. It\'s something that I\'ve carried through all of my jobs and I think with my previous skills mixed with that desire to learn to grow and improve, it\'ll make me a valuable asset to your team. So yeah, I think that\'s what separates me from the other candidates.', '2', 0, '0', '2', '2024-11-03 21:11:38', '2024-11-03 21:15:16', NULL),
(86734, 49122, 1210, 11487, 1, NULL, 43, '202411316174283244_convert.mp4', 'What attracted me to this position was I wanted to get into the field, something basic at first. I\'ve always been into commercial business with the previous employee that I was with. I did a lot of commercial troubleshooting with agents and customers, and I got a pretty good understanding of how to deal with customers in the business world. Regarding the position itself, it seemed like something that I can definitely do. A lot of my acquaintances were pushing me in this direction to start, because my ultimate goal is to become a broker or an underwriter in the insurance world.', '2', 0, '0', '2', '2024-11-03 21:17:45', '2024-11-03 21:20:05', NULL),
(86735, 49122, 1210, 11488, 1, NULL, 77, '202411316193869629_convert.mp4', 'My previous employer situation is a little bit different. I worked there for 23 years, started in sales way far back when telecommunications was a big thing, high-speed internet was out, and I would sell phone products, high-speed internet products, anything that had to do with telecommunications. From there, I ventured into the repair section, which is dealing more with programming and working with business customers and commercial clients, helping them with their networks and different things like that, offering additional services as well, too. When I was in sales at the time when I first started, I would always exceed my goals. We had a quota just like any other sales position, metrics that we had to meet, and I was always exceeding those metrics. In relation to the position I\'m applying for, I feel that I have the necessary tools and the know-how, how to deal with commercial clients and talk to them and have empathy with them and understand what they\'re going through and hopefully offer them the best products for their situation.', '2', 0, '0', '2', '2024-11-03 21:19:42', '2024-11-03 21:20:13', NULL),
(86736, 49122, 1210, 11489, 1, NULL, 42, '202411316212913928_convert.mp4', 'My goals for professional development. I would say it needs to be hands on with this type of business. I mean, I have to get into it. I have to be around it. I\'m coming into the office, seeing how everybody works, you know, getting a feel for the customers on the scene, just getting really into everything so I can succeed in what I\'m doing. As for my goals of what I plan to do, hopefully with, you know, if I succeed and I will succeed, I would love to become a broker or an underwriter. Those are my goals on being in the insurance business.', '2', 0, '0', '2', '2024-11-03 21:21:34', '2024-11-03 21:25:05', NULL),
(86737, 49122, 1210, 11490, 1, NULL, 41, '20241131623431999_convert.mp4', 'I\'ve definitely experienced problems with team members in the past. My previous position, I was an escalations supervisor, so not only did I have to deal with members of my own team, I had to deal with the customer as well, too. I wasn\'t a manager, but prior to the customer speaking to a manager, they had to speak to me first. In regard to team members, there\'s a right way and a wrong way to speak to someone. If you approach someone with the right type of attitude, you can get your point across without having any problems with anybody and hopefully come to some type of a conclusion in getting that resolved.', '2', 0, '0', '2', '2024-11-03 21:23:09', '2024-11-03 21:25:09', NULL),
(86738, 49122, 1210, 11491, 1, NULL, 61, '202411316245464662_convert.mp4', 'The thing that separates me from the other candidates is that I\'m eager to start, I\'m eager to learn. My previous employer, I was there 23 years in that business, and I think it was definitely time for a change. Due to unforeseen circumstances, of course, with my department being outsourced, I had to take time to step back, go to school, study, took a couple months to get myself together and ended up passing the property and casualty test. I think I\'m just ready. I think I\'m ready to jump into something new. I think I\'d be a valuable asset to the company, and I\'m just looking to invest in the company that invested in me, teach me the ways how things work, and I definitely see my future being in the insurance business.', '2', 0, '0', '2', '2024-11-03 21:24:58', '2024-11-03 21:25:15', NULL),
(86739, 48672, 726, 11472, 1, NULL, 36, '20241131691865580_convert.mp4', 'Hi there, my typical day at my current job as a paraprofessional consists of going from classroom to classroom, spending time one-on-one with kids, helping them understand what the teacher is teaching or complete classwork. I also help with behaviors, so if we\'re having a little trouble paying attention or staying focused I help get them back on track, as well as taking detailed notes about what I see and what behaviors have changed and what times of day, things like that.', '2', 0, '0', '2', '2024-11-03 22:09:26', '2024-11-03 22:10:05', NULL),
(86740, 48672, 726, 11473, 1, NULL, 34, '202411316101678316_convert.mp4', 'I would describe myself as someone who is patient and empathetic. I try to think very hard about what I say to people and try to be very careful in situations with people. I try to keep a neutral tone and stay positive and regulate myself when I need to. I think I could work a little bit better on boundaries when it comes to saying yes to people. I always say yes, but otherwise, I don\'t know, I would describe myself as an empathetic, kind person.', '2', 0, '0', '2', '2024-11-03 22:10:22', '2024-11-03 22:15:05', NULL),
(86741, 48672, 726, 11474, 1, NULL, 33, '202411316114831247_convert.mp4', 'In my previous job at Omni Advocacy Services, I found it most difficult when I couldn\'t get contact with clients, because of course if I was working a little bit later in the day, they might be at work, they might have been busy, asleep, things like that, and that was my only really difficult challenge. But I resolved it by making sure I kept consistent contact with my clients, I always texted them or emailed them, updated them as much as possible about our services we were doing for them.', '2', 0, '0', '2', '2024-11-03 22:11:54', '2024-11-03 22:15:08', NULL),
(86742, 48672, 726, 11475, 1, NULL, 34, '202411316124050996_convert.mp4', 'An ideal work day for me would look like collaborating a lot with my team members, making sure everything is done by the end of the day, and making sure everyone leaves in an okay mood. The last thing I would want is anybody to have frustration with me or feel like they can\'t give me constructive criticism. The most important thing to me is to be able to communicate, collaborate, and figure out how I can be even better.', '2', 0, '0', '2', '2024-11-03 22:12:47', '2024-11-03 22:15:11', NULL),
(86743, 48672, 726, 11476, 1, NULL, 34, '202411316133615446_convert.mp4', 'What separates me from other candidates, I think, is my love of learning. I love learning and I learn quickly. It\'s almost like an addiction. I love getting new information and being my best at it. I think that there\'s nothing I can\'t put my mind to. I\'m excited to possibly work for a company that can support me in that, and I\'m sure that my financial and emotional reward of this position would help me fulfill personal goals.', '2', 0, '0', '2', '2024-11-03 22:13:42', '2024-11-03 22:15:14', NULL),
(86744, 48511, 1253, 10467, 0, NULL, 31, '20241131633662276_convert.mp4', 'That I would love this position is that because I\'ve always wanted to be an insurance salesperson. I was a little boy I seen insurance sales people used to come by the house and I always love sales. I was executive assistant manager at Rent-A-Center and I did a lot of selling, communicating with people, talking to them and signing rental agreements. Something that I would like to do at this stage of my life.', '2', 0, '0', '2', '2024-11-03 22:32:22', '2024-11-03 22:35:04', NULL),
(86745, 48511, 1253, 10468, 1, NULL, 22, '202411316341538589_convert.mp4', 'In almost all of my jobs there\'s always goals to be met. I love to exceed goals. I\'m a very competitive person and I love competing. Plus I love to make as much money as possible. So I\'ve always been goal driven.', '2', 0, '0', '2', '2024-11-03 22:34:19', '2024-11-03 22:35:06', NULL),
(86746, 48511, 1253, 10469, 1, NULL, 26, '20241131635187672_convert.mp4', 'My goals are to be the very best that I can be. I love being very competitive. I see no problem in me developing with this particular job. I have a lot of experience, and I look forward to being an insurance representative.', '2', 0, '0', '2', '2024-11-03 22:35:21', '2024-11-03 22:40:03', NULL),
(86747, 48511, 1253, 10470, 1, NULL, 34, '202411316362555375_convert.mp4', 'Basically, I have not really experienced a whole lot of problems with team members. I usually follow the game plan to make sure that people under me follow the game plan. But if that were to occur, of course, we would talk it out, find out what the problem is. And if I\'m wrong, I admit that. And if they\'re wrong, hopefully, we can resolve it, because basically, we\'re on the same team and we\'re trying to reach the goal.', '2', 0, '0', '2', '2024-11-03 22:36:29', '2024-11-03 22:40:07', NULL),
(86748, 48511, 1253, 10471, 1, NULL, 39, '202411316371930871_convert.mp4', 'What separates me from other individuals is that I\'m me and I like to achieve goals. I love to be the best that I can be. I\'m not saying that it\'s not anyone that\'s better. The only thing I\'m saying is that I will be determined to be the best at what I do. The better I am, the more money that comes into my pocket. So yeah, I love the challenge. I accept the challenge. Thank you.', '2', 0, '0', '2', '2024-11-03 22:37:23', '2024-11-03 22:40:10', NULL),
(86749, 48566, 461, 2735, 0, NULL, 12, '202411318525381705_convert.mp4', 'Thank you for watching!', '2', 0, '0', '2', '2024-11-04 00:52:15', '2024-11-04 00:55:02', NULL),
(86750, 48566, 461, 2736, 0, NULL, 26, '202411318542169921_convert.mp4', 'So, what I enjoy the most about selling insurance is explaining to the prospects of the customers what the coverages actually cover and give them a little bit more information about the things that they don\'t really know about different coverages and so forth. Explaining it more to where they can understand it. Giving them a better understanding of what they\'re actually paying for.', '2', 0, '0', '2', '2024-11-04 00:53:46', '2024-11-04 00:55:05', NULL),
(86751, 48566, 461, 2737, 1, NULL, 28, '20241131855298549_convert.mp4', 'So, this is a little bit more of a tougher question, because I don\'t just do that one time. In every job position I have worked for, I have always gone above and beyond from what my manager expects me to do. If they expect me to make 50 calls, I\'m going to do what I can to make 75 or 100 calls, because I want to make sure that they understand that I\'m there for the job, and I\'m going to meet their expectations, if not exceed them.', '2', 0, '0', '2', '2024-11-04 00:55:31', '2024-11-04 01:00:04', NULL),
(86752, 48477, 1305, 11221, 0, NULL, 20, '202411320265233206_convert.mp4', 'I wanted to apply for this position because I enjoy helping others. I also enjoy solving problems for others and I believe that since it\'s an entry-level position I have enough time to be able to work my way up throughout the company and find a higher position.', '2', 0, '0', '2', '2024-11-04 02:26:19', '2024-11-04 02:30:03', NULL),
(86753, 48477, 1305, 11222, 1, NULL, 23, '20241132028335191_convert.mp4', 'Goals that were given to me at my other position as a dyad counselor were to look over the different employees at the different school locations and to make sure that they were in accordance with the rules and laws with dyad. I also made sure that the curriculum was age appropriate for the classrooms that they were teaching in.', '2', 0, '0', '2', '2024-11-04 02:28:06', '2024-11-04 02:30:05', NULL),
(86754, 48477, 1305, 11223, 0, NULL, 36, '20241132029412524_convert.mp4', 'I believe some of my goals for professional development are enhancing my communication and also improving my time management. I feel as though this job will help me advance to those goals because as I speak with customers on the phone daily, I\'m able to learn how to communicate verbally better and also writing-wise. And then I also feel like with the time management, as far as solving the problems within a timely fashion, that will also help me in a lot of ways.', '2', 0, '0', '2', '2024-11-04 02:28:35', '2024-11-04 02:30:08', NULL),
(86755, 48477, 1305, 11224, 1, NULL, 18, '20241132030261025_convert.mp4', 'A problem that I may have had with a team member was miscommunication. The problem was solved by having a sit down with this team member and talking with her and basically being able to get my point across in a better way where she was able to understand.', '2', 0, '0', '2', '2024-11-04 02:30:30', '2024-11-04 02:35:03', NULL),
(86756, 48477, 1305, 11225, 1, NULL, 23, '20241132031780325_convert.mp4', 'I believe that my personality sets me apart from other candidates. I\'m very outgoing, very insightful. I love meeting new people. I love communicating with people. I love being a problem solver and I feel like I\'m able to be taught things and actually take in the things that I\'ve been taught and use them in my everyday life.', '2', 0, '0', '2', '2024-11-04 02:31:09', '2024-11-04 02:35:05', NULL),
(86757, 48915, 726, 11472, 1, NULL, 61, '20241148184579269_convert.mp4', 'So a typical day of work for me is obviously I go to my office, I clock in, I catch up the first five minutes with emails from the company if I need to respond to any, which usually it\'s not really that much, and then I go into my active status mode and start receiving calls. That\'s usually basically my whole day. I just take in calls and my schedule appointments or just take notes for the company I\'m taking the call for. I speak to customers each day, customers or even clients, just depending on which checkout I\'m in. So I\'m usually communicating with many people throughout the day, usually for my eight-hour shift, and then of course that\'s just basically my day. Take calls, make notes, and make appointments for the companies that I\'m taking calls for.', '2', 0, '0', '2', '2024-11-04 13:18:49', '2024-11-04 13:20:05', NULL),
(86758, 49149, 1202, 9465, 1, NULL, 12, '20241147185359132_convert.mp4', 'The most attractive thing about the position was that it is remote-slash-hybrid, and it\'s also with a local agency here in West Texas.', '2', 0, '0', '2', '2024-11-04 13:18:54', '2024-11-04 13:20:06', NULL),
(86759, 48915, 726, 11473, 0, NULL, 57, '20241148203054824_convert.mp4', 'My personality is very outgoing. I tend to be very talkative and like holding a conversation with someone. I feel like I get along well with other people. I\'m very respectful towards anyone. I treat everyone with the same respect but I feel like I get along well with everyone. I have a very compassionate and very have a lot of empathy with other people when I\'m conversating with them. I feel like I\'m very great to get along with. But yeah, I think that working in a workforce with many people is very important to get along with just so you can have a very good relationship and get along with everyone because I feel like working in a team is always a good thing.', '2', 0, '0', '2', '2024-11-04 13:19:20', '2024-11-04 13:25:05', NULL),
(86760, 49149, 1202, 9466, 1, NULL, 27, '20241147194125068_convert.mp4', 'Obviously, I\'ve been remote since COVID hit, March 13th of 2020. That\'s allowed me to work at, you know, a couple of different places and get experience with several different agency management systems, along with several different books of business in different locations across the United States. So, it\'s really kind of made me, you know, become a generalist and it made me have the ability to work on, you know, all types of different accounts on all types of systems.', '2', 0, '0', '2', '2024-11-04 13:19:43', '2024-11-04 13:20:09', NULL),
(86761, 49149, 1202, 9467, 1, NULL, 30, '20241147202833853_convert.mp4', 'My biggest motivation is obviously my kids. I am a single father now. So, you know, taking care of them and providing for them is my biggest responsibility and motivation every day. My ex-wife and I do split custody 50-50. That\'s why I very much am interested in a hybrid remote role that offers some work-life balance. But, you know, every day I go to work and sit at my desk by, you know, 720. So I can, you know, get my book of business taken care of and, you know, continue to provide for my kids.', '2', 0, '0', '2', '2024-11-04 13:20:31', '2024-11-04 13:25:08', NULL),
(86762, 49124, 1215, 10072, 1, NULL, 87, '202411417202788098_convert.mp4', 'Hello, good afternoon, this is Samer Hussain from Sudan, now I\'m coming to answer about your questions, I\'m very excited to join your company, insurance company, because I feel myself with the insurance company, because there is more challenge with the insurance, and also I think that the life is not going without the insurance, right now in the world you can use it through the insurance, insurance for the companies, insurance for the people, insurance for the health center, insurance for the cars, everything is going now with the insurance, so I\'m very excited to join with the insurance company, this is the first step, and about the second step, I have too much experience with the customer service, so I can make a deal and I can make a perfect confirmation with the people or with the agent or with the customer, so I\'m very excited to join the insurance company and I\'m feeling well if I join with you.', '2', 0, '0', '2', '2024-11-04 13:20:47', '2024-11-04 13:25:15', NULL),
(86763, 49149, 1202, 9468, 1, NULL, 36, '20241147211945585_convert.mp4', 'I think at the end of the day, it\'s just, you know, honestly, being nice to people. You know, when you\'ve worked with people outside of West Texas, you learn that West Texas people really are just built differently. And you know, that personal relationship really is key in a lot of these, you know, business type things. You know, you can\'t just be there for them at renewal. You\'ve got to be there for them every day of the week. You\'ve got to get them COIs issued, you know, quickly. You\'ve got to do the same thing with auto ID cards. or assume somebody doesn\'t have a guy waiting on a dock to leave with a load. You know, you need to handle things with a sense of urgency and just, you know, get your people taken care of.', '2', 0, '0', '2', '2024-11-04 13:21:21', '2024-11-04 13:25:18', NULL),
(86764, 48915, 726, 11474, 1, NULL, 93, '20241148222160214_convert.mp4', 'So, in my last job, I worked at an attorney\'s office. I was a legal assistant, so I would schedule meetings for the attorneys and schedule many appointments for clients and the attorney to meet. So one time, a coworker accidentally scheduled a meeting with the attorney on the wrong day. So the client came and they just started getting very aggressive, very mad because they were expecting to speak to the attorney. It was my first time ever encountering a situation with someone like this. I was very nervous, but I feel like as long as you\'re calm and you speak to the person in a way you want to be spoken to whenever you\'re in a very angered state is the best way to go. I calmed the client down. I talked to them and explained to them what was going on in a good, well-mannered and patient way, not to anger yourself. I feel like when you\'re angry and the person\'s angry, it\'s just conflict, but I feel like that really helped a lot. And at the end of the day, I managed to speak to the attorney and was able to gather just a little bit of information that I was able to give to the client, but I feel like that\'s the most important thing you\'re able to do is just be patient, be calm in the situation when you\'re involved into something like that.', '2', 0, '0', '2', '2024-11-04 13:22:25', '2024-11-04 13:25:24', NULL),
(86765, 48915, 726, 11475, 1, NULL, 54, '20241148233216918_convert.mp4', 'My ideal workday for me would be having of course the job I have now I feel like having good calls throughout the day no arguing from the person or talking back from the caller or upset callers I feel like that would be an ideal workday for me just a breezy day taking notes making appointments no upset callers I feel like that would be the best workday for me and of course when I have meetings meeting goes smooth but with my past jobs as well I feel like if I\'m a great day for me is when I\'m focused with my tasks and not be disturbed by clients or patients or whatever scenario I\'m in would be a good day but obviously it doesn\'t happen much but I really do enjoy it when when I\'m able to have those days for sure', '2', 0, '0', '2', '2024-11-04 13:23:35', '2024-11-04 13:25:28', NULL),
(86766, 48915, 726, 11476, 0, NULL, 93, '20241148264685204_convert.mp4', 'What really separates me with the other candidates, I feel like I\'m very focused with what I do. It doesn\'t matter how many tasks I\'m given, I feel like I, and I know I complete them on time, whenever they\'re due. I\'ve had, I\'ve been in positions where I\'ve had five tasks and I\'ll be able to complete them on the deadlines. I feel like people get overwhelmed with tasks, I feel like I get more focused and more organized of course with everything I\'m doing. I feel like that\'s very important and also being patient with yourself as well, not to overdo it on yourself. I feel like I have control over that and of course completing every deadline that I have to do, I feel like that\'s very important. And organization of course is very important and communicating with others around you that are working on the same task or that are counting on you to complete that task, just communicating with them and updating them on what you\'re doing and how far it\'s going to take you, I feel like that\'s very important. And of course if you have questions, always ask, I feel like that\'s super important as well. Just don\'t stand there, just ask, be like, hey, I need help, but I feel like that\'s important as well because some people just get stuck and just stay there because they\'re scared asking. But I feel like I would be a good choice for this position because I\'m able to complete everything I\'m tasked with.', '2', 0, '0', '2', '2024-11-04 13:25:01', '2024-11-04 13:30:07', NULL),
(86767, 49124, 1215, 10073, 1, NULL, 75, '20241141726488172_convert.mp4', 'Hi, good afternoon. Okay, so now we will talk about the loads I have working with my last company, DataDirect, through the Dubai Health Authority. So, yeah, I started with them in customer service from the beginning, working with them through the phone, like a call center, and after that I upgraded from the call center to customer service in the branches. On and on, I\'m going to, like a team leader, guide the teams for eight members of the team. We work together, not like a position for the team leader, but like an internal job with the team, like a team leader. So that means customer service through the call, through the phone, and after that I\'ve upgraded to customer service in the branches, and after that, like a team leader. Thank you.', '2', 0, '0', '2', '2024-11-04 13:27:29', '2024-11-04 13:30:14', NULL),
(86768, 49124, 1215, 10074, 1, NULL, 84, '202411417374910412_convert.mp4', 'Hello, good afternoon again, okay so about the Goals Professional, okay, Goals Professional for in general, okay, like working in a team, okay, make a big team and work together, help us one of them to another, okay, this is about Goals Professional in general. So Goals Professional with the company, let\'s say like the insurance, okay, the steps is going to make more departments because same like I told you before in the first questions, with the insurance anyone he can must be, must be, must be, use the insurance, the insurance he can use it in many facilities like insurance for the companies, insurance for the human, insurance for the cars, insurance for the health also, so make more department, department for the insurance for any department for another and same like I told you must be work like a team. Thank you.', '2', 0, '0', '2', '2024-11-04 13:37:59', '2024-11-04 13:40:09', NULL),
(86769, 49124, 1215, 10075, 1, NULL, 90, '202411417443452027_convert.mp4', 'Hello, good afternoon, okay, about these questions, the problem with the members, yeah, for sure, we get the same like this problem before with the members, the problem dealing with the customer, with the agent, let me see, with the patient, let me see, because the problem some agent, he give him a misinformation about his appointment and about his meeting with the doctor like this one, okay, we resolve this problem to can contact with another department and get full information to can give him the patient, okay, and after that we follow up with the agent, follow up with the customer or for the patient and give him full information and resolve it about this problem and follow up with the patient with the same rules of the company, so just inform him about the full information, bring full information from another department, just contact with them and bring all the information about it and give him the patient, so this way we will resolve it about the problem, thank you.', '2', 0, '0', '2', '2024-11-04 13:44:50', '2024-11-04 13:45:08', NULL),
(86770, 49124, 1215, 10076, 1, NULL, 77, '20241141751649658_convert.mp4', 'Hello, good afternoon, okay, about these questions, they separate me from another candidate because I have a long time experience with the customer, so in money department, I work in Qatar Starlink communications company, I have, I know the rules and I know how to can communication with the customer through the phone, and after that, I have also an experience with Dubai Health, more than four years, how to can communication also with the patient, so from the human, from the customer, from the patient, from the agent, I can make a deal with him, I know the rules to can how to communication with him, and same like I told you, I have too much experience, so that\'s, it give me better from the another agent, so I think, yeah, this is all the information, thank you.', '2', 0, '0', '2', '2024-11-04 13:51:16', '2024-11-04 13:55:08', NULL),
(86771, 48883, 1210, 11487, 1, NULL, 64, '2024114941582907_convert.mp4', 'Good morning. This is Michael Schmidt. Obviously, what attracted me to apply for this position? Well, I\'ve worked with a lot of large corporations, and I was looking for a family-owned, smaller operations similar to Nelson\'s a little while back. The accounts seem to be in line with my experience. The types of accounts, I can get into that at a later time, but small to mid-size. I\'ve done large accounts, so that\'s definitely a plus. You seem to have a good reputation. I\'ve asked around, did some searching close to home, and well-respected. I\'ve asked a few of my ex-colleagues if they\'ve heard of you around here, or my friends around here, and they said they had, and had nothing bad to say, and seemed to have positive feedback from other folks that have experienced working with you guys. I think, in a nutshell, that\'s about it. I can get more in-depth than that at a later time. Thank you very much.', '2', 0, '0', '2', '2024-11-04 14:42:08', '2024-11-04 14:45:09', NULL),
(86772, 47957, 839, 6315, 1, NULL, 23, '20241148441667954_convert.mp4', 'What attracted me to apply to this position was seeing that I would have the opportunity to learn more about managing commercial accounts, but also being able to maintain the role and position of applying sales and developing that skill with sales.', '2', 0, '0', '2', '2024-11-04 14:44:19', '2024-11-04 14:45:10', NULL),
(86773, 47957, 839, 6316, 1, NULL, 55, '2024114846599306_convert.mp4', 'I am looking for a new position or a new job so that I can have the opportunity to grow and expand in my career, as well as the position that I\'m in currently with the company that I work with and the department that I am in. There\'s really not much more growth that wouldn\'t cost for me to move outside of the department. Financials is something that I definitely want to continue to grow in, and then I also would like to be able to expand that development beyond just the personal line side. I do have a little bit of background in the commercial side, and so I would like for that to be more of a focus where I can expand and grow in that area of insurance.', '2', 0, '0', '2', '2024-11-04 14:46:06', '2024-11-04 14:50:05', NULL),
(86774, 47957, 839, 6317, 1, NULL, 73, '20241148475286137_convert.mp4', 'Truthfully, I don\'t believe my boss will have a response for that. I\'m pretty cooperative in my role. I haven\'t had any issues with my manager. We work directly under a VP as well. So pretty much the team aspect of it all is kind of family oriented, I want to say. So we communicate what is needed for the role, what\'s needed for my position. My boss is pretty open and I am pretty detailed and thorough about carrying out whatever is required. I try not to be difficult in a sense of if there\'s something that needs to be done and I am in position to do it, meaning that I know it or I need to be taught it. If I\'m able to do it and it\'s being required for me to do it, then I am going to put my best foot forward to apply it. So my manager wouldn\'t have a response for me driving them crazy.', '2', 0, '0', '2', '2024-11-04 14:47:54', '2024-11-04 14:50:10', NULL),
(86775, 47957, 839, 6318, 1, NULL, 55, '20241148491456579_convert.mp4', 'I research. One way I go about gathering data, if it\'s something that I can find online through Google, then Google is my friend. Otherwise, I ask questions. If it\'s information that I know that someone, maybe a higher up or superior at my job may know, then I\'m going to go to them. Or if my peers may know, I\'m going to ask my peers if it\'s something I need from another department, I\'m going to shoot an instant message. Basically, I\'m going to gather the information. So yeah, that\'s how I gather information. I\'m resourceful. I use my tools. If it\'s something I need to find in a manual, if it\'s something I just need to look up in order to gain a better understanding, I\'m going to utilize what\'s right in front of me. Also, if I get stuck, I\'m going to utilize the people who are working with me as well.', '2', 0, '0', '2', '2024-11-04 14:49:15', '2024-11-04 14:50:14', NULL),
(86776, 47957, 839, 6319, 1, NULL, 108, '20241148512191906_convert.mp4', 'We had a goal to expand the territory, our territory with the company in Oklahoma. And so that was to get Asians who weren\'t writing for the company to begin writing again after months or even a couple of years for some of them, a few years for some of them to get back writing with us. One of the things I did was I asked my manager questions. First of all, I wanted to know the structure and direction on how to communicate or express what is, what it is my intention behind engaging our agents. Another thing was being persistent. It took, you know, a month before or weeks before getting in touch with some of the agents to speak with them directly to push some of the changes that we were having in the company. Even just to establish the rapport, because I\'m not in Oklahoma personally to go and visit the agents. So just being consistent, giving grace, being patient, and just being diligent. That was one way I was able to meet my goal, actually exceeded my goal for the month and was able to get 24 new agents writing and my goal only required me to get 21. So that is how I did it. Just staying persistent, staying positive, and more importantly, and then structuring my day. I feel like organization and structure within my day for my daily goals is very important. So I would spend the later half of my day preparing for the next day so that I could push myself not to get discouraged in meeting those goals.', '2', 0, '0', '2', '2024-11-04 14:51:24', '2024-11-04 14:55:09', NULL),
(86777, 48883, 1210, 11488, 1, NULL, 79, '20241141011125303_convert.mp4', 'Hello, good morning again. This is the second attempt. Actually, it\'s the second question. I had a little bit of a technical difficulty, but seems to have overcome it. Yes, goals. Very good question. The last position was only three months, so that I can\'t really speak to, and I\'ll explain what happened there. The job description just wasn\'t a match for what the position actually was. Anyway, I can get into that later. I had quite a few goals with starting with Nelson\'s, my own insurance agency. I set goals for myself and definitely met and exceeded them for years. The main thing was retention rate, and mine has been significantly over 90%. Also, completing in-house courses, self-evaluations, etc. Basically, keeping clients happy is the biggest thing. That\'s the hardest thing in this business, knowing with the current climate, it being a hard market, it\'s been very difficult. Mostly, goals were retention rates and in-house courses, things like that. As far as I was told, I met and exceeded all of them. Thank you so much.', '2', 0, '0', '2', '2024-11-04 15:01:22', '2024-11-04 15:05:11', NULL),
(86778, 48883, 1210, 11489, 0, NULL, 89, '20241141083861029_convert.mp4', 'Hello again. Okay, so goals for professional development, I would say that the biggest thing on my mind is just to continue to learn. As you know, in this business, you can have 100 years experience and it seems like you learn something new every day. At least that\'s my experience. So I would like to get my CIC. I have not done that. And I think that this job, according to what I\'ve read about the company so far, can\'t tell the future, of course, but I\'m looking for family oriented, well respected and supportive, respected and supportive colleagues to be valued, etc. Goals would be to add to the book of business to keep retention high. And I think working with valuable professionals and clients in the industries and the markets that I\'m used to will help me achieve that. I just enjoy, I enjoy working with people, I enjoy working with a team. I enjoy seeing businesses grow and advance. And I would, bottom line is just learn. I\'m always going to be learning new things. And that\'s, that\'s why I\'ve had three businesses, and now working for corporations and small agencies, etc. has helped me to grow. And I want to continue to do that. So thank you very much.', '2', 0, '0', '2', '2024-11-04 15:05:55', '2024-11-04 15:10:11', NULL),
(86779, 48883, 1210, 11490, 1, NULL, 89, '202411410123497002_convert.mp4', 'Hello again. Okay. This is a good one. Experienced a problem with a team member. Yes. Probably a couple of different times. Not too often, thank goodness. Because everybody I\'ve worked with has been super, super nice. Almost everybody, anyway. There was one of my positions, there was a producer that had kind of a reputation for being a little too demanding, I guess you could say, or even harassing some of the account manager, account executives. So, I was given a bunch of his accounts, and I\'m up for a challenge. So, I worked with him for a while, but he, in one instance, can\'t really get into specifics, but he refused to work with me on something, and it came down to the point where he was raising his voice to me, and actually, how can I put this nicely, using inappropriate verbiage, I guess is the best way to say it, I think you know what I mean. But I did not, I didn\'t want to experience a conflict. I didn\'t yell at him back. I went to my immediate manager and discussed it. He discussed it with the producer, and eventually, he apologized. We became cordial and was able to work together. So, it was resolved that way. I did everything I could not to escalate the situation and solve it amicably, which is what happened. So, I appreciate your time. Thank you so much.', '2', 0, '0', '2', '2024-11-04 15:12:47', '2024-11-04 15:15:13', NULL),
(86780, 49151, 93, 11049, 1, NULL, 38, '202411410145191857_convert.mp4', 'Hi, so the reason I\'ve been looking for a new career is I graduated from college with my bachelor\'s in business administration in 2023, and I\'ve been just looking for a way to be able to use that degree and not just be stuck in my current position that I have been. And I just don\'t find myself happy in my current job anymore. I just feel like it\'s a drag every day, and I just don\'t have a purpose there, but I\'m hoping that I can find this new purpose in a new job and with new people.', '2', 0, '0', '2', '2024-11-04 15:14:54', '2024-11-04 15:15:16', NULL),
(86781, 48883, 1210, 11491, 1, NULL, 92, '202411410153088264_convert.mp4', 'Good morning again. Okay, separates me from other c a good, good question. Um to answer. But I think it things but experience. I\' different types of people businesses that I had tha related. Um People seem t don\'t know why. I\'m just I don\'t know. Um I\'m very I know that other people there\'s a lot of the youn in this business, which i with the younger generati us so much. Um And it\'s s around. Obviously we teach working with with younger ideas. Spring are sometim biggest biggest thing tha has is a sense of empathy important in this business are always being hit with just a constant thing. We think it boils down to to things and being able to of situations when they c that\'s about it. So I thin fit for this from what I\' I appreciate all your time to hearing from you and I', '2', 0, '0', '2', '2024-11-04 15:15:43', '2024-11-04 15:20:12', NULL),
(86782, 49151, 93, 11050, 1, NULL, 49, '202411410165495729_convert.mp4', 'I\'ve always been in customer service ever since I got out of high school from 2019 to now I\'ve worked with Walmart and that whole job is being customer service oriented and just being around new people and talking to them every single day and I went from customer service to my now management position that I\'m in I manage over 40 associates I\'m really good with customer service I have to deal with it every single day through customer complaints or just anything going on that I have to be there and talk to somebody new I\'m no stranger to that and that\'s why I like to be in customer service and find a new role that also fits that', '2', 0, '0', '2', '2024-11-04 15:16:57', '2024-11-04 15:20:17', NULL),
(86783, 49151, 93, 11051, 1, NULL, 43, '202411410185674776_convert.mp4', 'At the moment, the main thing that motivates me is trying to find a way to use my degree and move up in the world in a way, not just be stuck in one place all the time. Find a place that I can move up and maybe get to a manager role or HR or something like that so that I can use my degree in business administration and not feel like it was for nothing going to school and everything. I also would say that my current motivation is also my team at work right now. They\'re the only reason why I go in every day and just having a team that supports me in a way just makes it a lot better.', '2', 0, '0', '2', '2024-11-04 15:19:00', '2024-11-04 15:20:21', NULL),
(86784, 49151, 93, 11052, 0, NULL, 31, '202411410213424375_convert.mp4', 'I would say that I\'d make a good candidate for this position because I have almost five years experience for customer service. I\'ve worked for Walmart for almost five years, come December. And just with all that customer service experience that I deal with every day for the past five years, it would make me a really ideal candidate. I have no problem talking to new people. I do it every single day. And I have absolutely no problem with that.', '2', 0, '0', '2', '2024-11-04 15:20:57', '2024-11-04 15:25:04', NULL);
INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(86785, 49151, 93, 11053, 1, NULL, 26, '202411410225041328_convert.mp4', 'Self-driven to me means that you don\'t have somebody else trying to push you to do better. You have this drive to do it on your own, do it for yourself to make yourself better. And not having like a boss to tell you, hey, you need to get this done. You just know that you have to do it and you have to get it done so that they\'re happy.', '2', 0, '0', '2', '2024-11-04 15:22:52', '2024-11-04 15:25:07', NULL),
(86786, 49173, 804, 9921, 1, NULL, 66, '20241149324116448_convert.mp4', 'What attracted me to the position was the fact that it is, excuse me, in the insurance sales arena. I\'d really like to get back to the insurance sales position versus what I\'m currently doing as a mortgage loan originator. As far as the position itself, I truly enjoy working with the public, customers, clients, building that rapport with them, networking to establish that great pool of potential clients to be able to service their insurance needs or financial needs, whether it\'s life insurance, property and cash, such as auto home, renters, and even being able to discuss their financial position to see if there\'s products that the company would offer that would suit their financial needs.', '2', 0, '0', '2', '2024-11-04 15:32:45', '2024-11-04 15:35:10', NULL),
(86787, 48546, 572, 6160, 1, NULL, 49, '20241141033569978_convert.mp4', 'Yeah, so my name is Thomas. I live in Athens, Georgia. I\'ve been here for about the last 15 years or so. I have a pretty interesting and diverse background, working in all different types of industries involving customer service and call centers. I\'ve managed a restaurant, worked in admin, and just recently completed my licensing for my property and casualty license. I\'m looking to get into insurance now, as far as what I like to do in my personal life. Really big into weightlifting, really big into music. I play in a punk band here in Athens. And I do a lot of gaming, a lot of tech stuff, big into technology. But yeah, that\'s just a little bit about me.', '2', 0, '0', '2', '2024-11-04 15:34:05', '2024-11-04 15:35:18', NULL),
(86788, 49173, 804, 9922, 1, NULL, 63, '20241149342891433_convert.mp4', 'This is actually from my previous employer, AAA, the Auto Club Group. I was a sales and service representative, and our main goal was obviously to sell memberships and property and carousel life and health insurance. So obviously we had goals every month that we had to attain as far as memberships, credit card applications, life leads, and units for P&C. So I always had my monthly goal, my quarterly goals to be able to be at that exceed expectations, and it was something that I always strived to do is I don\'t like to just meet expectations. I like to always be at exceeds expectations and lead the team in overall production.', '2', 0, '0', '2', '2024-11-04 15:34:31', '2024-11-04 15:35:27', NULL),
(86789, 48546, 572, 6161, 1, NULL, 50, '202411410364944901_convert.mp4', 'So, yeah, so what attracted me to the position was, one, I felt like the pay was very fair and about what I was expecting for my first year in insurance. The second reason being it\'s fully remote, which allows me to utilize my home office space. I really do feel like I strive in my comfort zone. I have a dual monitor setup, the latest technology, high-speed internet. I have a high-end headset. So this is already like a great environment for me to be working in to begin with. And I\'m eagerly looking to get into the insurance industry. Allstate is obviously a great insurance product to be selling. It\'s great for your experience, great for your portfolio. So the job just had everything that I was looking for and I felt like I was a great fit for the position.', '2', 0, '0', '2', '2024-11-04 15:36:57', '2024-11-04 15:40:09', NULL),
(86790, 49173, 804, 9923, 1, NULL, 74, '20241149375934686_convert.mp4', 'I\'ve always wanted to get my associate in insurance to be able to have that designation behind my name that really supports and shows the clients that I\'m working with that I\'ve mastered the insurance so that I have a full understanding of what the products and services that are available to them and I would be able to be that point of contact for them to assist them. Plus I would also like to continue that to get my CPCU designation to set me apart from my peers and show that I am a true leader within the insurance industry. And I think with the company especially Country Financial is that it\'s a very reputable company. It has a strong foothold within the local communities and I think that being with the insurance agency and the resources available that would be attainable.', '2', 0, '0', '2', '2024-11-04 15:38:04', '2024-11-04 15:40:18', NULL),
(86791, 48546, 572, 6162, 1, NULL, 56, '202411410385366065_convert.mp4', 'So, obviously, this is going to be my first job in insurance, so, you know, I will be able to bring some prior experiences from other jobs. I have tons of customer service experience, working for GE Money Bank, working for Skull Shaver, which is a very successful e-commerce company. I have a background in management, where I was managing a restaurant, one of the busiest franchises in the Southeast for Jimmy John\'s, so I\'m used to staying organized. I\'m used to being diplomatic about my decision-making, and in my most recent role, they made my role a hybrid role, where I was also the solutions manager, where I was just naturally good at finding ways to improve things, make things run more efficiently, so just being that I\'ve worked adjacent with insurance in the past, and my experience in customer service, I feel like I was a natural to work in insurance.', '2', 0, '0', '2', '2024-11-04 15:39:03', '2024-11-04 15:40:28', NULL),
(86792, 48546, 572, 6163, 1, NULL, 47, '20241141040078389_convert.mp4', 'I feel like what probably separates me from other candidates is my, I\'m very, very eager and I\'m also very, very quick learner. There\'s been almost every other position I\'ve ever held in the past was given to me kind of like on a vote of confidence, you know, we\'re going to give you a shot and I\'ve always kind of strived in those kinds of situations. While this will be my first insurance job, I have no doubt that I\'ll pick it up quickly. I\'m very well educated on the subject, I\'m very well educated on the products, and I think it would be great for your company. And you can also have an opportunity to mold a young new agent who\'s looking to get in, you would be able to, you know, kind of show me the way and show me the ropes and bring me up as an agent as you felt was up to, you know, all state standards.', '2', 0, '0', '2', '2024-11-04 15:40:07', '2024-11-04 15:45:09', NULL),
(86793, 49173, 804, 9924, 1, NULL, 109, '20241149401826190_convert.mp4', 'Yes, actually, I did have an experience when I worked for a previous company, it was actually in the insurance industry, and the associate had a question as far as what procedures to follow and being the assistant manager for the department, I came over, assisted him, provided the instructions. He was not happy with the information I provided. He was very outspoken and vocal, I mean, outwardly, and expresses in front of the entire team. So I just explained to him, okay, that\'s I understand your viewpoint, go ahead and follow the procedures that you feel are appropriate. And we can discuss it after you\'re done with the call. And I walked away. Once I had seen that he was off the call, I went over, approached him, asked him to log off his phone, and we went to a separate office. And I just asked him, you know, what was the outburst for? You know, what is the problem between the two of us? And he had finally expressed that he was upset with because I got the promotion to the assistant manager position that he had also applied for. So I sat down with him, developed an action plan to improve his overall quality scores, his performance, to get him to that spot he needed to be to get that promotion within I think it was four to six months, he actually applied, and he was accepted to the coach\'s position. So that was very impactful.', '2', 0, '0', '2', '2024-11-04 15:40:25', '2024-11-04 15:45:23', NULL),
(86794, 49173, 804, 9925, 1, NULL, 94, '20241149421770763_convert.mp4', 'I think the biggest thing that I would say that sets me apart is my work ethic, my drive, and my detail to our detailed work. I just have this very strong desire to lead the pack. I don\'t like to be the person that is a follower, you know, looks at other people and say, that was a good job. I wish I was at that point. I\'m always striving to be the leader of the pack, set the tone and have those people look to me as the SME and being able to help them progress through their, you know, pipeline, whatever it is that they\'re actually looking to accomplish and help them achieve their goals. But I think the biggest thing I would stress is my drive to exceed expectations, my hard work ethic. I say I\'m a perfectionist, but nobody is perfect. But I still have that mentality when I do make a mistake, I do feel bad about it. I look at that and I study it to see what did I do wrong and how can I improve? So those are a few of the things that really sets me apart from other candidates.', '2', 0, '0', '2', '2024-11-04 15:42:23', '2024-11-04 15:45:36', NULL),
(86795, 49163, 570, 11561, 1, NULL, 67, '202411410435262474_convert.mp4', 'Yeah. So, what attracted me to the position is multifaceted. The first being I recently finished my licensing in the state of Georgia for property casualty. So, I\'m eagerly looking to get into the insurance industry. So, I am, you know, with an NPN and a license number prepared to sell insurance. And obviously, Allstate Insurance is a very well-known product that would be a great way for me to break into the industry. Obviously, very well-renowned for their products and a great stepping stone for me to really break into insurance. On the smaller things, the Monday to Friday schedule was fantastic. I really do like my weekends. It\'s fully remote position. I have a full home office, dual monitor setup, high-end headset, high-speed internet, and a quiet workspace where I do live alone in this apartment. So, I felt like I was just a great fit for the position. I\'m very eagerly looking to get into insurance. I felt like maybe you guys would be willing to take a gamble on me and give me a shot.', '2', 0, '0', '2', '2024-11-04 15:44:03', '2024-11-04 15:45:46', NULL),
(86796, 49163, 570, 11562, 1, NULL, 99, '202411410455389126_convert.mp4', 'So, at my last job, I was initially just hired as a customer service rep, but they rapidly gave me the opportunity to move into this hybrid role where I was also what they call the solutions manager, where basically I was just tasked with trying to improve the customer service experience. I had not had any experience in this in the past. It was one of those, you know, we\'re going to give you a shot and see what you can do kid kind of situations. So in that time that I was there, I implemented an entire AI chat bot that was able to help out customers when we were closed for business. So after hours, customers could get help with their situations, manage their subscriptions, get help with their products, etc. I also completely redid the email priorities and the way that they were filtered in through our inbox, reduced our overall email by like 40 something percent, our emails dropped drastically. I also completely revamped our help topic section on the website, made it more accessible, easier to understand, transcribed it to every language for the UK so we could get it on the UK websites as well. So I really, there wasn\'t like a preset goal, it was just kind of like, hey, let\'s see what you can do. I mean, ultimately the phone calls dropped almost 50 percent, the email volume was substantially lower, customers were getting their situations taken care of without needing any intervention from a customer service rep. So it wasn\'t really a preset goal, the goal was just, hey, make it better. And I think I went above and beyond making it better, I completely revamped that customer service experience. So that\'s probably at this point my proudest professional moment.', '2', 0, '0', '2', '2024-11-04 15:46:08', '2024-11-04 15:50:17', NULL),
(86797, 49163, 570, 11563, 1, NULL, 81, '202411410474230436_convert.mp4', 'So, my goals for professional development are, I guess, a little uncertain at this point, but I did have two ideas personally. One would be one day potentially having my own agency, running my own business. Once I get to that point of solvency and experience within maybe going into one of these business apprenticeship type programs that I know Allstate offers and a few other major carriers offer and maybe get in and have my own agency one day. Or maybe if I decide I\'m not enjoying the more commercial sales side of insurance, I do also plan on getting my adjuster\'s license just to potentially keep the door open for other opportunities. And getting into CAD adjusting, it actually sounds like something I would probably enjoy getting to travel. Obviously, you\'re not there for the best reasons, but I do live a very fluent life and I\'m very adaptable. So, with the right opportunity, I might even look into getting into catastrophic adjusting. But those are kind of undetermined, you know, still trying to break into the industry and see how I feel it out. Both of those sound great. I would love to be a business owner one day. I\'d also love to be paid to travel. So these are both things on the card, but this is definitely step one is going to be getting in and getting my feet wet for sure.', '2', 0, '0', '2', '2024-11-04 15:47:55', '2024-11-04 15:50:30', NULL),
(86798, 49163, 570, 11564, 1, NULL, 101, '202411410495975583_convert.mp4', 'I can\'t really think of, for the most part, I think most of my coworkers in the past would have called me pretty nonchalant in the workplace. I didn\'t really find myself having to resolve any dissonance amongst me with any other coworkers in my experience. We did have an all-inclusive department issue at Skullshaver where there was definitely a massive indifference. Some people were taking care of everything and a few people were taking care of very little to very bare minimum. That definitely caused some friction in the workplace, mostly amongst my other team members in the department. I always try to be diplomatic or pragmatic about those situations. I really try to do my best to not get involved if I don\'t have to, but sometimes confrontation is necessary. With me directly, no. I\'ve experienced dissonance in the past. The situation would just be resolved by just trying to streamline things and make it easier for everyone to carry their own weight. A lot of the reason why I was so invested in optimizing the customer service experience at Skullshaver was because I wanted it to just be very easy for everyone there as well as the customer. It\'s a two-way street, so if it\'s really easy for the CS agent to help a customer, they\'re well-trained and they\'re given the resources to do so, data oftentimes can resolve those situations on their own. I\'ve never had any direct strife with anyone in my past with any team members, no.', '2', 0, '0', '2', '2024-11-04 15:50:16', '2024-11-04 15:55:16', NULL),
(86799, 49163, 570, 11565, 0, NULL, 57, '20241141051443572_convert.mp4', 'I\'m probably one of the most eager people you\'ll ever meet. I\'m very excited to get into the industry. I\'m very excited to find what\'s likely going to be my forever career. What also likely separates me from a lot of your candidates is I\'m also very tech savvy and autonomous. I need very little intervention or very little assistance when it comes to my day-to-day work. I like to be self-sufficient. I like to be self-reliant. I don\'t feel like I need to be strictly managed or supervised in my workspace. I set up myself for success. So while this is going to be my first job in insurance, I think you\'ll learn that I\'m a very quick learner. I\'m very open to criticism. I\'m very open to trying to get better. And I\'m very eager and desperately trying to get in, want to really work closely with someone and really start to expand my career.', '2', 0, '0', '2', '2024-11-04 15:50:41', '2024-11-04 15:55:24', NULL),
(86800, 49192, 1215, 10072, 1, NULL, 10, '202411410524056719_convert.mp4', 'The potential for a career.', '2', 0, '0', '2', '2024-11-04 15:52:42', '2024-11-04 15:55:26', NULL),
(86801, 49192, 1215, 10073, 1, NULL, 15, '202411410532099335_convert.mp4', 'Whenever I work online orders or in the kitchen, there is always time limits and I typically have everything done either on time or no later than five minutes after. The time is due.', '2', 0, '0', '2', '2024-11-04 15:53:21', '2024-11-04 15:55:27', NULL),
(86802, 49192, 1215, 10074, 1, NULL, 15, '202411410541369885_convert.mp4', 'I am tired of working retail. I\'m ready to find something that I can establish a career in. And I think this will be a great start, a great place to learn new things and advance my knowledge.', '2', 0, '0', '2', '2024-11-04 15:54:15', '2024-11-04 15:55:29', NULL),
(86803, 49192, 1215, 10075, 1, NULL, 39, '202411410551070293_convert.mp4', 'Yes, at a previous position, he thought he was manager before he was a manager and he would talk very rudely to people when they made mistakes and I pulled him aside one day we had a conversation, I told him I appreciated him trying to coach me but he was going about it the wrong way and he asked other people who he spoke to, sort of in the same tone and he agreed that he needed to learn how to approach people in a more professional and caring manner and we worked together with that and he improved greatly.', '2', 0, '0', '2', '2024-11-04 15:55:14', '2024-11-04 16:00:06', NULL),
(86804, 49192, 1215, 10076, 1, NULL, 15, '20241141055416786_convert.mp4', 'What separates me from other candidates is my desire to get the job done. I work well with others. I am very coachable. And I have a willingness to learn and get the job complete.', '2', 0, '0', '2', '2024-11-04 15:55:42', '2024-11-04 16:00:08', NULL),
(86805, 49015, 572, 6160, 0, NULL, 57, '202411411163274225_convert.mp4', 'Hi, my name is David Lin. I have a Bachelor of Degrees in Business Administration, graduated last year in December 2023. Since then, I have worked at Kelley Insurance Agency for the past seven months. I have become their top producer there every single month throughout my entire tenure. My hobbies, I love to read, I love to write. In my spare time, I constantly improve on myself in terms of how I can become better as a sales agent, personal development, and I\'m also a really competitive person. So throughout my entire tenure during Kelley Insurance Agency, since my very first month, I have made over $115,000 a month. And since then, I\'ve been trying to compete with every single agent there just to get everyone\'s motivation up and makes everyone better as well.', '2', 0, '0', '2', '2024-11-04 16:14:10', '2024-11-04 16:20:08', NULL),
(86806, 49015, 572, 6161, 0, NULL, 31, '20241141118798578_convert.mp4', 'Well to begin with, I worked in insurance for the past seven months and Allstate they do have this really strong brand awareness and customer loyalty which I feel like it translates really well especially with you know this being a commission role I\'m able I\'m confident I\'m able to sell many policies with you guys. Another thing is the base structures and ability to work from home is what really attracted me to apply for this position.', '2', 0, '0', '2', '2024-11-04 16:17:02', '2024-11-04 16:20:12', NULL),
(86807, 49015, 572, 6162, 0, NULL, 30, '202411411194446244_convert.mp4', 'Well, to begin with, I have worked in quite a similar role, to begin with, at Kelly Insurance Agency, which is taking in inbound calls, helping customers, quoting systems. I have skills in Salesforce, CRM. I\'m able to close sales if need to. I\'m also able to build rapport with customers, which translates to a lot of the success I had at my previous agency, and I believe it transitioned over quite smoothly if I were to be hired.', '2', 0, '0', '2', '2024-11-04 16:18:47', '2024-11-04 16:20:16', NULL),
(86808, 49174, 1143, 11156, 1, NULL, 30, '20241141021525450_convert.mp4', 'Yes, hi, my name is Michele Brackins. I prefer to be called Shelly. It\'s been my lifelong nickname and I got the interest about this position because I\'m kind of tired of driving big stuff, class A stuff. And so I am educated, communicable, and I know there\'s no task that I can\'t be given that I can\'t complete.', '2', 0, '0', '2', '2024-11-04 16:20:24', '2024-11-04 16:25:06', NULL),
(86809, 49015, 572, 6163, 0, NULL, 46, '202411411222576767_convert.mp4', 'To be honest, what separates me from other candidates is my competitive drive, which I mentioned already previously, my motivation, and my ability to build that client-based clientele and just generate and build a pipeline of referrals. So I\'m able not to be repetitive compared to my previous agency that I worked with. It\'s just my obsession to become the best of the best. If there\'s a sales goal that I need to hit, I\'m going to try to double it. So I do have a really high goal in terms of if there\'s a sales goal, my goal is to go above and beyond.', '2', 0, '0', '2', '2024-11-04 16:20:29', '2024-11-04 16:25:13', NULL),
(86810, 49174, 1143, 11157, 2, NULL, 42, '202411410223517009_convert.mp4', 'Perfect work environment, where everybody\'s communicable, all tasks that are delegated from superior staff are complete or being worked on. I\'m a mom, a wife, a driver, a nurse. There is, what do you mean such perfect workplace? We handle anything. All places are perfect. So perfect workplaces, anywhere that I am, we\'re going to make it comfortable and just go with it. We\'re always going to remain to keep safety first, and we\'re always going to use utmost respect to everyone in all communications.', '2', 0, '0', '2', '2024-11-04 16:22:39', '2024-11-04 16:25:20', NULL),
(86811, 49174, 1143, 11158, 2, NULL, 16, '202411410231835955_convert.mp4', 'Yes, I am willing to get licensed, and I am willing to take a giant leap into another future career that will benefit me and my family, and I\'m excited about it.', '2', 0, '0', '2', '2024-11-04 16:23:20', '2024-11-04 16:25:22', NULL),
(86812, 49174, 1143, 11159, 2, NULL, 33, '20241141024627352_convert.mp4', 'So what I have invested my time in learning lately is things with let it be mortgage sales, being licensed in that, insurance, having the like an adjuster like anything to do with insurances or sales of property I\'ve been inquiring about and it is really exciting so I\'m really looking forward to this extra great step to another future career.', '2', 0, '0', '2', '2024-11-04 16:24:09', '2024-11-04 16:25:27', NULL),
(86813, 49174, 1143, 11160, 2, NULL, 69, '202411410253429541_convert.mp4', 'So, what made me get up and come to work at my last job is the fact that I was a driver for a commercial, a commercial driver for a company. And I kind of look at it like, you know, we all play our role in the world, right? There\'s all kinds of jobs, there\'s all kinds of responsibilities, and everybody plays their part. It doesn\'t have to be that I was a CDL driver, or, you know, worked at a daycare, or a veterinary hospital, or fast food, or office and clerical, or being a CDL instructor for eight years. Like, everybody plays their role, and we have to get up, and we have to play our role in order to, you know, continue to grow and go through it, and let\'s be as nice as possible at all times. So, I\'m very grateful that I still wake up and still go drive to get it, or, you know, want to complete tasks that are put before me so I can play my part in society. And I\'m also assisting my family, and I\'m doing it a legitimate way in life, and I\'m very grateful for that.', '2', 0, '0', '2', '2024-11-04 16:25:38', '2024-11-04 16:30:12', NULL),
(86814, 48652, 1306, 11108, 0, NULL, 15, '2024114102976731_convert.mp4', 'Good morning, I applied for this position because I have been in customer service for the past 30 years and I really miss the interaction with people and helping people and I\'m looking forward to learning something new and making a difference in someone\'s life.', '2', 0, '0', '2', '2024-11-04 16:28:36', '2024-11-04 16:30:14', NULL),
(86815, 48652, 1306, 11109, 1, NULL, 33, '202411410303213012_convert.mp4', 'In my last position, we didn\'t have set goals other than to perform above and beyond, always meet our customer needs, and I did that. I always got better than average reviews. I\'ve always got better than average raises. I was always willing to help fill in for anybody that needed extra help, and I was always giving congratulations or kudos for doing that.', '2', 0, '0', '2', '2024-11-04 16:30:34', '2024-11-04 16:35:05', NULL),
(86816, 48652, 1306, 11110, 1, NULL, 33, '202411410313358565_convert.mp4', 'Yes, there have been issues in the past 30 years with team members and the best resolve is to pretty much just sit down, talk it out, figure out the best plan for both of you going forward. In one instance, at my first customer service position, the person was actually let go because she was bullying a lot of the team, but overall, just sitting down, talking about it, working through it is the best option.', '2', 0, '0', '2', '2024-11-04 16:31:34', '2024-11-04 16:35:09', NULL),
(86817, 48652, 1306, 11111, 1, NULL, 24, '202411410321962006_convert.mp4', 'I love this question because I feel like I do this often. I\'m always holding a door open for somebody, helping someone load their car at the grocery store if they look like they need help. If I see somebody in a cute outfit, I\'m always offering compliments because sometimes just a word from a stranger can make your day completely happy. So I would say every day I try to do something nice for somebody.', '2', 0, '0', '2', '2024-11-04 16:32:19', '2024-11-04 16:35:11', NULL),
(86818, 48652, 1306, 11112, 1, NULL, 25, '20241141033795523_convert.mp4', 'I feel like the best strategy for making a connection with someone is to actually listen to them, listen to what they\'re saying, be like, yes, I understand what you\'re saying, repeat a little bit, but a little bit of it back to them and you know, just listen to their needs, explain to them what you can do with, for them and just be open, honest and that makes a great connection.', '2', 0, '0', '2', '2024-11-04 16:33:08', '2024-11-04 16:35:14', NULL),
(86819, 49209, 191, 1356, 0, NULL, 72, '202411411454441328_convert.mp4', 'What really has me looking for a new career is just the fact that I have my insurance producer license right now, and I\'m not currently using it. I had used it at the beginning of this year, and then was also still doing my own business with Top Dog Auctions, which is a business that I ran for a few years, basically right out of high school. I got my life producer license here in Indiana, just wanting something that would be a little different from what I was doing with my own business. I was with an FFL for a while. It was okay. It just wasn\'t really the lead flow that I was looking for as far as the quality of leads and actually being able to close deals. I wanted to close on as many as I wanted to, and it was just a lot of poor management as far as higher up, so I\'m looking for somewhere that I can grow and learn a lot more about the industry and also sell as I\'m doing that.', '2', 0, '0', '2', '2024-11-04 16:45:58', '2024-11-04 16:50:13', NULL),
(86820, 49209, 191, 1357, 0, NULL, 73, '202411411472154726_convert.mp4', 'The reason I chose insurance is just because it\'s a sales rule that I feel like you can actually help people. I\'m really good at sales. I like sales a lot. I love the energy that it takes and I love the aspect of actually being able to control your own wages in a way by how hard you work. I love working hard. I\'m a really hard worker and I just want to be in an industry where if I put in the work and the time, the results are there. It just takes putting in the work, putting in the time, and knowing everything about it and actually being an expert in the insurance industry. But I would definitely say the main reason is just because I want to be in sales but I also want to have something that at the end of the day I can put my head on the pillow and know that I\'m actually helping people and I\'m not just out there trying to get another really helping anybody but putting people in more debt at the end of the day, which is not what I want to do at all. But mainly just insurance for the aspect of helping people and a lot of people I feel like are not very informed on it so it\'s something that you can really make a difference in too.', '2', 0, '0', '2', '2024-11-04 16:47:35', '2024-11-04 16:50:23', NULL),
(86821, 49209, 191, 1358, 0, NULL, 73, '202411411485913676_convert.mp4', 'A little bit of everything motivates me, honestly. Money really motivates me because I want to be able to provide and protect my family, my loved ones, and a future family of my own one day. Really what motivates me is any goal that I set for myself. I find that if I set a goal, that\'s what I\'m going to do. That\'s what I\'ve done all my life, I\'m 22. Have owned my own business, have worked in a couple of roles, mainly only commission only roles. You have to have a lot of motivation in these types of roles to succeed, as well as obviously running your own business. Really what motivates me is money and helping people as well, which I think insurance is a great industry to be in. If you\'re looking to help people, which I like that about the industry a lot. The main thing is just the potential for high earnings and just being able to take care of the people around me and the ones that I really love.', '2', 0, '0', '2', '2024-11-04 16:49:13', '2024-11-04 16:50:34', NULL),
(86822, 49209, 191, 1359, 0, NULL, 90, '20241141153650181_convert.mp4', 'I feel like I already outlined my resume a little bit in the first question, just to keep it super simple, basically right out of high school, I worked at Indiana Green Parts, that\'s in Bourbon, Indiana, and there I just did sales. I also did a variety of other things. It was kind of like running a company, I would more so be like the right hand man in that company, so I did a lot of the sales, I did a lot of communicating with business owners and things like that, just as far as moving the business along, and then what I did was start my own auction company, somewhat with the guy that I was involved with in business before that, ran that for a couple of years on my own, really the only reason I wanted to get out of that was just kind of for the reasons that I explained earlier as well, I just didn\'t feel like I was really helping people. The money was good, it was a lot of time spent, so at the end of the day, it was taking everything out of me and I wasn\'t really able to help people at the end of the day, so that\'s kind of why I\'m looking for something else, that\'s why I got into insurance in the first place, but I feel like I would be a great fit for the position, just because of my sales experience, as well as my willingness to work and my drive.', '2', 0, '0', '2', '2024-11-04 16:53:24', '2024-11-04 16:55:15', NULL),
(86823, 49209, 191, 1360, 0, NULL, 71, '202411411545143850_convert.mp4', 'To me, being self-driven is really just being able to wake up every single day, knowing that God made us to where we\'re able to make every day a little bit better than the day before. This is how I\'ve lived my life pretty much since I was in high school. I know high school resumes probably don\'t mean a whole lot. Went to college for a few months. It was never for me, kind of what you can see in my resume as well. In high school, all A\'s, over 4.0 GPA, playing three sports, self-driven the whole way throughout. Also taking all the hardest classes possible that the school had to offer. And then obviously, throughout my years of work experience, basically running my own business and a couple sales jobs here and there. You have to be self-driven in order to make it work, especially in a commission-only role. Being self-driven really just means knowing that you\'re capable of more than you probably give yourself credit for and going after that every single day because there\'s no reason not to.', '2', 0, '0', '2', '2024-11-04 16:55:05', '2024-11-04 17:00:11', NULL),
(86824, 49006, 1295, 11361, 1, NULL, 12, '20241141058536154_convert.mp4', 'What attracted me to apply for the position? I like working with people and solving problems.', '2', 0, '0', '2', '2024-11-04 16:58:06', '2024-11-04 17:00:13', NULL),
(86825, 49006, 1295, 11362, 1, NULL, 12, '202411410593061415_convert.mp4', '', '2', 0, '0', '2', '2024-11-04 16:59:31', '2024-11-04 17:00:14', NULL),
(86826, 48890, 726, 11472, 1, NULL, 54, '20241141204717620_convert.mp4', 'Good morning. A typical day at my current job starts at 6 a.m. when I arrive at work and the first thing that I take care of each day is finalizing the daily assignments for my staff. So I go over all the tasks that need completed that day, finalize the assignments which generally were started if not completed the day before, but this gives me a chance to make any adjustments if there\'s any call-outs or last-minute changes to the schedule. Following that I go about tackling my daily tasks for the day which may include interviewing new applicants, organizing different animal research experiments, as well as meeting the on-demand needs of the facility as well as my staff. My day wraps up around 2.30 when I leave for work and head home.', '2', 0, '0', '2', '2024-11-04 17:00:49', '2024-11-04 17:05:02', NULL),
(86827, 49006, 1295, 11363, 1, NULL, 14, '20241141113115918_convert.mp4', '', '2', 0, '0', '2', '2024-11-04 17:01:33', '2024-11-04 17:05:04', NULL),
(86828, 48890, 726, 11473, 1, NULL, 44, '20241141214515557_convert.mp4', 'My personality is generally very upbeat. Even when things get challenging, I\'m able to maintain a very positive and optimistic outlook, but I\'m also realistic. And so when challenges come my way, whether it\'s at work or my personal life, I generally can approach them with a sense of clear-headedness, focus, and you know, I\'m always able to work through them. Otherwise, I\'m very engaging and very friendly. I enjoy meeting new people in the workplace or in my personal life and you know, generally find that spending time with people in large groups or one-on-one is a really, is a really great way to spend my time.', '2', 0, '0', '2', '2024-11-04 17:01:50', '2024-11-04 17:05:04', NULL),
(86829, 49211, 1251, 11054, 0, NULL, 16, '20241141122292151_convert.mp4', 'I was attracted to this position because of your company\'s commitment to exceptional customer service. I believe that delivering outstanding support to the customer is important. Additionally, I have a passion for helping strong...', '2', 0, '0', '2', '2024-11-04 17:01:58', '2024-11-04 17:05:04', NULL),
(86830, 49006, 1295, 11364, 1, NULL, 30, '20241141124944857_convert.mp4', 'What separates me from other employers and other candidates, I will listen to the customer to see what he or she is going to do, and once I hear what they\'re going to do, I will solve the problem.', '2', 0, '0', '2', '2024-11-04 17:02:52', '2024-11-04 17:05:08', NULL),
(86831, 48890, 726, 11474, 1, NULL, 52, '20241141225541625_convert.mp4', 'The biggest challenge in my current role, I know the question does say last job, but my current role has been a staffing shortage. The facility I work at is in the process of closing down over the next year or two. And what we\'re finding is some of our staff are choosing to depart now for the next good opportunity that comes their way. And while I encourage that, the biggest challenge has been meeting the current demands of my facility with this slowly diminishing staff. How I\'ve been resolving that is working closely with my human resources department to recruit on board as well as train new staff and also a lot of programs to increase retention, including continuing education, training opportunities, and some team building exercises as well.', '2', 0, '0', '2', '2024-11-04 17:02:57', '2024-11-04 17:05:09', NULL),
(86832, 49123, 1251, 11054, 0, NULL, 97, '202411411124742476_convert.mp4', 'Hi, my name is Lisa, and what attracted me to apply for this position was the customer service aspect. I love being able to help people. I\'ve gone into areas of my life personally and professionally where I strive to help others. I think being able to help others, that\'s where your real passion lies, when you\'re able to help others and benefit others first. It comes back so much more for yourself. So I have been in my career, and even when I was a teenager working, I did a lot of customer service. In my previous jobs, I\'ve had a lot of phone calls that I\'ve had to take or answering phones and having to get back to people and just kind of seeing what the matter was with their call and seeing what I could do to help them best for what it is that our business provided. I worked in real estate and business brokerage, so yeah, that was a big aspect. And personally, I really like talking to people as well. I have thought about sales and just because of being able to talk to people. I think customer service is just part of who I am, and I really think I would bring a lot of benefit to the company being a customer service representative.', '2', 0, '0', '2', '2024-11-04 17:03:15', '2024-11-04 17:10:13', NULL),
(86833, 49211, 1251, 11055, 0, NULL, 29, '2024114114397800_convert.mp4', 'A goal I was given at my last job was that I needed to exceed customer service every single day. I needed to make that person feel like family and that they were heard and listened to constantly. I met those almost every day that I was face to face with a customer. An obvious day that I wouldn\'t have met them is if that person was upset and I couldn\'t relieve them of that upset.', '2', 0, '0', '2', '2024-11-04 17:03:26', '2024-11-04 17:05:09', NULL),
(86834, 48890, 726, 11475, 1, NULL, 57, '2024114124594970_convert.mp4', 'An ideal workday for me, this isn\'t very common, but an ideal workday would be going into my workday knowing exactly what is expected of me that day, perhaps a clearly written list of expectations or requirements or even a simple to-do list, and having the opportunity to meet those things by the end of my day. If that doesn\'t happen by the end of my day, then I would certainly hope to be able to wrap up those things first thing the next day, if at all possible. Having the time to complete the work I need to do is something I greatly appreciate. That being said, I\'m very efficient, I\'m very capable of multitasking, and so when there is not enough time to complete the things that need done, I generally find I\'m able to prioritize, multitask, and at times delegate, as well as clarify which of my assigned tasks may be priority.', '2', 0, '0', '2', '2024-11-04 17:04:07', '2024-11-04 17:05:10', NULL),
(86835, 49006, 1295, 11365, 1, NULL, 79, '20241141143949059_convert.mp4', 'The strategies I would use to build confidence in a person, I would listen to their problems and listen to what insurance goals they may have for themselves or family members. For instance, if a person comes to me and says, hey, I\'m looking to increase my insurance, I would go in and say, hey, what are you looking to increase in your insurance? If they say the amount, I would say, hey, how much amount are you going to increase? If he say $10,000, I would look further, then I would give him that $10,000 for him or his family.', '2', 0, '0', '2', '2024-11-04 17:04:45', '2024-11-04 17:05:18', NULL),
(86836, 48890, 726, 11476, 1, NULL, 63, '20241141252095196_convert.mp4', 'What separates me from other candidates is the strong leadership and management background that I have, as well as personal certifications, including the certified manager credentials that I obtained earlier in this year. While management experience is not explicitly called for in this job position, it has given me a lot of opportunities to practice different skills in terms of multitasking, organization. I do manage my own office, and so I am well aware of what would be expected of an administrative assistant because I\'m capable of performing that role currently. Additionally, I am very reliable in terms of arriving to work when I need to arrive, or in this case, clocking in when I need to clock in, as well as meeting the demands of my employer or my program or my facility and ensuring that those things are completed and delivered within the time frame set.', '2', 0, '0', '2', '2024-11-04 17:05:22', '2024-11-04 17:10:14', NULL),
(86837, 49211, 1251, 11056, 0, NULL, 54, '20241141165745434_convert.mp4', 'My goals for professional development is to stay in a company and grow within that company. I don\'t want to move around from one company to another company. I want to stay with a company and get promoted within that company. How would this job help you to advance towards your professional development goals? Well, I believe that learning more communication and problem-solving skills from your company would help me grow within your company as well. I believe that you contributing to that is an amazing part of what we could do together as a team. I know a lot of teams and different companies are different than some other ones, but I would love a team environment where we can all help each other grow.', '2', 0, '0', '2', '2024-11-04 17:05:56', '2024-11-04 17:10:19', NULL),
(86838, 49123, 1251, 11055, 1, NULL, 91, '202411411152118556_convert.mp4', 'So, goals that I was given in my last position, there were definitely a lot of goals, a lot of project plans. Every quarter, I would get a goal to adhere to by the end of the quarter. And there were a couple quarters, some quarters, there were goals that were ever ongoing projects that system-based, they just were, my, like the director of operations knew as well that this wasn\'t going to be finished by this quarter, but the goals that were able to be completed by the end of the quarter, I definitely, there were a couple quarters I remember being able to have them done before the quarter was even over. We would keep track on a spreadsheet and just check in every week. And so, yeah, and then even just weekly goals, one-on-ones with my boss, we would connect on things that just needed to, you know, get done to move the needle along with systems and processes. And I would always, anytime, you know, I would list out priority, core functions first, and then of course these goals or plans that my boss is giving me, making sure I\'m getting back to her within at least like 24, 48 hours or so, depending on how long it would take. But it was always like, it was always a priority for me to make sure that I would get back to her as soon as possible, especially with that expectation. Yes. So that\'s my answer. Thank you.', '2', 0, '0', '2', '2024-11-04 17:07:40', '2024-11-04 17:10:30', NULL),
(86839, 49211, 1251, 11057, 1, NULL, 59, '20241141181213666_convert.mp4', 'I personally have never really experienced a problem with a team member. I try to get along with them because I do work with them and I\'ll have to see them every day, but I have a story from someone else that I used to work with and it was with another team member. They didn\'t really get along and they would argue a lot in front of the customers as well and that situation was resolved by putting them on different work schedules. However, I don\'t think that was the best idea because that gave both of them less hours because they had to be separate but they still needed their hours. I believe that that situation could have been resolved by a simple sit-down meeting with the manager and having them talk it out instead of separating them completely and taking down both of their hours by doing that. I personally, I have never been in that situation but that\'s what I would do as a manager.', '2', 0, '0', '2', '2024-11-04 17:08:17', '2024-11-04 17:10:36', NULL),
(86840, 49123, 1251, 11056, 0, NULL, 115, '202411411193868251_convert.mp4', 'I think this position would help me professionally just talking with people. I believe myself to be a very personable person, and I think I\'m good at speaking with people and really listening to what others are trying to get across to me. I\'ve noticed as I\'ve gotten older, throughout my 20s, I have built that skill to listen first. You never want to be the one speaking. I\'ve learned that, that listen to what others are saying and let them do their talking, and then you can come in and bring what it is you bring to the table. And however that is, I\'m helping the customer. Professionally, I think maybe my career as it evolves into sales or as a leader, I think having those people skills is so important, first and foremost. It\'s one of those things, you know, business skills and systems and moving the needle forward, all important. But at the end of the day, knowing how to talk to people and relate and kind of having empathy for others, I think it can go so far for people in their career. It all starts with customer service. So, yeah, I think this role would help me being able to speak to people every single day, customers, especially, obviously, in this role, and just navigating what it is they\'re calling in about, what they need help with, and figuring it out. And being that problem solver for them are two big core values that I try to stand by in my professionalism as I move on throughout my career. So, yeah, thank you.', '2', 0, '0', '2', '2024-11-04 17:09:03', '2024-11-04 17:15:15', NULL),
(86841, 49211, 1251, 11058, 1, NULL, 41, '20241141191095601_convert.mp4', 'What separates me from other candidates is that I want to grow within your company and some of them want to grow so they can leave your company and go to something better. I believe that I want to stay within the same company forever and ever and ever until I retire. I don\'t want to continue to jump around from company to company. I want to stick with a company. As a younger generation, I feel like it separates me from the other candidates by the fact that I\'m willing to work hard, I\'m willing to work long hours, and I\'m willing to do whatever it takes.', '2', 0, '0', '2', '2024-11-04 17:09:13', '2024-11-04 17:10:42', NULL),
(86842, 49075, 690, 10860, 0, NULL, 56, '20241149105033388_convert.mp4', 'I feel like my strengths as a salesperson is that I have great communication skills. I am able to have active listening. One of the things that is very helpful to me is when I have product knowledge and it\'s very important to me to know what I am selling and know what product will meet the customer\'s needs. And I have a really good ability to be able to build rapport with customers to know what they need now and in the future. One of my weaknesses would say that sometimes my confidence isn\'t there and it just, you know, it could be because I had a really big no the day before from a previous call or from a previous interaction, but I bounce back really quick so that doesn\'t really affect me when it comes to sales.', '2', 0, '0', '2', '2024-11-04 17:10:56', '2024-11-04 17:15:20', NULL),
(86843, 49075, 690, 10861, 0, NULL, 58, '20241149121564868_convert.mp4', 'So I look up to my brother and my sister-in-law. My brother is a vice president of a really big company and he came from nothing and built his way up to being a very successful businessman and salesperson, honestly. So, you know, I look up to him and my sister-in-law as well because she also came back from, came from humble beginnings and she\'s very successful in her line of work. They helped guide me and, you know, kind of helped me see a path forward in whichever direction I want to go in life, whether it\'s to start my own business when I was starting my own business or, you know, choosing to sit back for a while and choosing to finish my college degree and raise my kids. So I look forward to them. I look to them for wisdom and guidance.', '2', 0, '0', '2', '2024-11-04 17:12:20', '2024-11-04 17:15:25', NULL),
(86844, 49075, 690, 10862, 0, NULL, 52, '20241149135913754_convert.mp4', 'I feel that in order to build a successful relationship with a customer or client, or a potential customer or client, is being an active listener, you know, kind of finding common ground with the customer, make sure you treat them with respect, find out what it is that their needs are in order to help them meet their goals, whatever that may be. You know, providing feedback, being as authentic as possible, and just knowing what they need. I feel like that is the utmost important, knowing what the customer needs and finding what product we offer to match their needs. There\'s not really any way they could say no if it matches their needs and aligns with their goals.', '2', 0, '0', '2', '2024-11-04 17:14:04', '2024-11-04 17:15:30', NULL);
INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(86845, 49075, 690, 10863, 0, NULL, 37, '20241149154256191_convert.mp4', 'I believe the most important qualities in order to be a successful sales representative is to be able to stay connected to your customer, to your client, being very goal-oriented and being passionate about what you do. I feel like that is of the utmost importance when it comes to being able to sell whatever it is that you\'re selling, being an active listener, holding yourself accountable and being motivated in what it is you want to do and always being accountable with your goals, making sure you\'re doing what you need to do in order to meet those goals.', '2', 0, '0', '2', '2024-11-04 17:15:46', '2024-11-04 17:20:04', NULL),
(86846, 49123, 1251, 11057, 1, NULL, 119, '202411411232783441_convert.mp4', 'So, a problem with a team member. I would say there was a situation once where I was sending out a marketing email to about a hundred people for a listing and I had made the mistake of adding the incorrect listing pretty much to that email that went out and I realized very quickly after it was sent that I made this mistake. And so I went back in and I immediately created a whole new email with the correct information and I just sent it out to that same list again right away and explaining in my email in the subject line and the bio that apologies for the previous email, please disregard. This is the listing that we are trying to market and this is the correct information and I worded it in a way where we made that mistake but here\'s the correct email. And so I went to the broker who\'s listing this was and I let him know. I said, hey, I am so sorry that this marketing email went out to the incorrect information went out. I immediately took it into my own hands and I sent out a new email explaining the error and letting them know what the correct information was. At first the broker wasn\'t happy but throughout the day he came to me later on and he said, hey, I appreciate you taking initiative and correcting the mistake and I\'m still getting inquiries. So that\'s all that matters because this is something that you know, a listing that he wanted to get sold. So yeah, all in all, I\'m glad that it was not a big mess up and that he was still able to get buyers out of it to potentially purchase a business. So taking things into taking initiative, I would say so, thanks.', '2', 0, '0', '2', '2024-11-04 17:15:50', '2024-11-04 17:20:18', NULL),
(86847, 49123, 1251, 11058, 0, NULL, 118, '202411411265485707_convert.mp4', 'So, what separates me from other candidates? I would say is two things. I care about others, and I think I mentioned this in my first video. I care about helping others. Helping others fills my cup, whether it is professionally or personally, loved ones, friends, pets. It brings me so much joy. So I think just being a customer service representative and being able to help others, I think I would do very good at that. And I would say my other, what else separates me from candidates is my drive. I am a go, go, go kind of person. I\'m hungry to exceed and excel and always just be, show up as the best version of myself as I can. I personally, I meditate, I journal, I take time for myself. I think that\'s so important, especially in the morning, at the beginning of the day. Exercise, nutrition, you know, keeping up with all of that water intake. Because when I know that I\'m able to keep myself in line, I\'m able to bring my best version professionally and to others who need me in the role that I\'m in. So, yeah, I would say to bring it home, my care for others and helping and just my drive to be my best version. And when I\'m my best version, I\'m able to show up for others and do what I can for them to get the answers that they\'re looking for. So thank you.', '2', 0, '0', '2', '2024-11-04 17:16:49', '2024-11-04 17:20:32', NULL),
(86848, 49075, 690, 10864, 0, NULL, 46, '20241149164780865_convert.mp4', 'I feel like what motivates me most is my family, you know, my children and my husband wanting to provide a better life for them and just being able to buy our home and reach our goals, you know, with our children, being able to send them to college. That is a big motivator for me. It\'s them. I do it all for them. I sacrifice when I need to sacrifice for them. I work as hard as I work for them. I don\'t think there\'s any greater motivation than your family, right? Another thing is for myself, personally, I want to be able to say I\'m capable of making my dreams and goals a reality. Yeah, that\'s what motivates me.', '2', 0, '0', '2', '2024-11-04 17:16:52', '2024-11-04 17:20:36', NULL),
(86849, 48908, 726, 11472, 1, NULL, 38, '202411412245997018_convert.mp4', 'A typical day at my current job consists of me working from home. I take live calls for an all-state insurance agency located in Texas. I am sales. I am looking to transition into service, so it is those live calls back-to-back all day providing quotes, and answering customers\' questions, running consumer reports. I do get an hour for lunch, and I start work at 930, and I end at 630.', '2', 0, '0', '2', '2024-11-04 17:25:04', '2024-11-04 17:30:05', NULL),
(86850, 48908, 726, 11473, 1, NULL, 56, '202411412261680762_convert.mp4', 'I would describe my personality as a fixer, I guess. I like dealing with difficult clients who are upset. I love deescalating those situations. I worked at State Farm for five years, and one of the last things I did before I left was help an insured find their car, who are a third-party tow company have lost somewhere. I don\'t know why. I guess maybe it\'s like a challenge. And I also genuinely enjoy helping people, and I want to give them the same level of customer service that I would expect when I call a place, especially right now with everything going on with COVID. I think employees have gotten a lot more comfortable kind of being a little bit more rude, to be honest with you, and I\'m not okay with that at all. I think it\'s better to dance with a customer than buy.', '2', 0, '0', '2', '2024-11-04 17:26:22', '2024-11-04 17:30:10', NULL),
(86851, 48908, 726, 11474, 1, NULL, 64, '202411412273922825_convert.mp4', 'I actually spoke about this in the previous question. The last thing I did when I worked at State Farm was to help a customer track down their vehicle. We use a Jiro, which is a third-party towing company, and they had picked the vehicle up after hours. The shop was closed. So they took it to one of their vendors\' logs, and the insurer couldn\'t find it. The police wouldn\'t help him because apparently when he purchased the vehicle, all that information wasn\'t transferred over to provide the exact location of the vehicle. So I did work with a Jiro, who is not the most helpful. But I was able to get a list of their vendors in the area. Not only was I able to find the insurance car, I was actually able to verify it was delivered at the shop. And not only was that customer completely de-escalated and stayed a State Farm customer, I really felt good about what I did. I like feeling good about my job and helping people. So I was really proud of myself for that.', '2', 0, '0', '2', '2024-11-04 17:27:46', '2024-11-04 17:30:17', NULL),
(86852, 48908, 726, 11475, 1, NULL, 38, '202411412284082800_convert.mp4', 'I absolutely hate being bored. So an ideal day for me looks like staying busy all day long, whether it be on phone calls or customer requests or, you know, processing paperwork. I just don\'t like to be sitting around, I hate that, it drives me insane. In fact, if I am sitting around for too long, I will find something to do. So I prefer a day that is pretty, you know, moderate to fast-paced, it makes the day go by quicker and I feel better about getting paid to actually do something.', '2', 0, '0', '2', '2024-11-04 17:28:44', '2024-11-04 17:30:21', NULL),
(86853, 48908, 726, 11476, 1, NULL, 43, '202411412293852799_convert.mp4', 'I guess I would say what separates me from other candidates is I don\'t give up. I will often bring my work home with me, especially when you work from home, because it\'s so easy to just be like, oh, I just want to finish this, let me stay for 20 more minutes, especially now that my kids are older. I do have the availability to do that from time to time. And I also, I love insurance, I honestly do. And I honestly love helping people, so this is actually something I enjoy, it\'s not just a job for me, it\'s a passion, and I don\'t think you\'ll find very many candidates like that. Thank you for your time, and have a wonderful day.', '2', 0, '0', '2', '2024-11-04 17:29:42', '2024-11-04 17:30:25', NULL),
(86854, 48867, 1210, 9558, 1, NULL, 31, '202411412374918182_convert.mp4', 'Hi, my name is Sandra Schmidt. I am attracted to Alexander Financial. I have known about the agency through Burns & Wilcox, which is the company I just spent five years with. And I\'m really interested in the fact that it is a family owned business and local. So that is the biggest attraction for me. Thank you.', '2', 0, '0', '2', '2024-11-04 17:37:50', '2024-11-04 17:40:04', NULL),
(86855, 49221, 93, 11049, 0, NULL, 22, '202411412393580233_convert.mp4', 'The reason I\'m looking for a new career, my previous company I worked for was a contract based company and our contract has expired and they didn\'t have any positions available in my area to continue my employment with them.', '2', 0, '0', '2', '2024-11-04 17:38:48', '2024-11-04 17:40:06', NULL),
(86856, 48867, 1210, 9559, 1, NULL, 65, '202411412394169617_convert.mp4', 'Hi again. Goals that were given to me at my last job, I outperformed every single one of them every single time. I always got the performance raises and promotion. There wasn\'t anything that I wasn\'t able to do or it exceeded actually, like I said, every time, even if I took vacation, we had sales goals, as well as other personal goals and professional goals. And it was just exciting to have them definitely strive for financial goals. So that that\'s really fun. We made our team to the million dollar club, which was extremely exciting and that was due to our hard work in marketing and keeping our relationships going with our agents and carriers as well. Thank you.', '2', 0, '0', '2', '2024-11-04 17:39:49', '2024-11-04 17:40:11', NULL),
(86857, 49221, 93, 11050, 1, NULL, 42, '202411412403336970_convert.mp4', 'I feel like I\'m still looking for customer service employment because that\'s my main background for the last few years is in customer service work and in work that has to do with helping the community. I enjoy customer service work, I enjoy helping people, I enjoy being that guide to help them find what they need, help them get what they need, and find the best resolution possible for them moving forward.', '2', 0, '0', '2', '2024-11-04 17:40:36', '2024-11-04 17:45:05', NULL),
(86858, 49221, 93, 11051, 1, NULL, 27, '202411412412023335_convert.mp4', 'So, what really motivates me is working to complete the goal of whatever the company is providing. Working as a team, just helping people in everyday life, honestly, is what motivates me and is the type of work that I like to do.', '2', 0, '0', '2', '2024-11-04 17:41:23', '2024-11-04 17:45:08', NULL),
(86859, 48867, 1210, 9560, 1, NULL, 56, '202411412413653978_convert.mp4', 'My professional development goals are to eventually achieve my CPCU. I have already started with the AU course and, of course, moving from the 440 license to the 220 license since I\'m going back to the agency side instead of underwriting. That is in the process. I\'ve already passed the state exam, so I\'ve just got to make sure that everything else is okay with the state so that we can move that forward. And again, because I\'ve already started the AU process, I will continue to do that until I achieve the CPCU. And of course, that always helps with the agency being very knowledgeable in all areas of insurance. Thank you. Thank you.', '2', 0, '0', '2', '2024-11-04 17:41:39', '2024-11-04 17:45:12', NULL),
(86860, 49221, 93, 11052, 1, NULL, 35, '202411412421420351_convert.mp4', 'I feel like I would be a good candidate for this customer service position, due to my background in customer service, my ability to, I have great communication skills. I\'m able to talk to people, any type of people. And I would like to be a part of a team with an established company.', '2', 0, '0', '2', '2024-11-04 17:42:18', '2024-11-04 17:45:16', NULL),
(86861, 48867, 1210, 9561, 1, NULL, 55, '202411412425390871_convert.mp4', 'I, fortunately, have not had a problem with a team member. I am a very big team player. I can definitely work on my own, have to, especially in underwriting, but I worked on a team and definitely resolved any issues that came up within our team, especially as the team lead. So I don\'t have any experience with that, but I think that if I did, if there was a problem that I just didn\'t feel like I could resolve on my own, I would definitely go to management or HR, depending on what the situation was, I would have no problem having that open conversation with the appropriate people. So yay. I\'m so glad that I haven\'t had a terrible experience. Thank you.', '2', 0, '0', '2', '2024-11-04 17:42:56', '2024-11-04 17:45:20', NULL),
(86862, 49221, 93, 11053, 1, NULL, 20, '20241141243087864_convert.mp4', 'To me, self-driven means being a self-starter, being able to work independently, basically without someone standing over your shoulder and making sure you\'re doing the right thing all the time. Self-driven, self-motivated, self-starter, I believe all those go hand in hand.', '2', 0, '0', '2', '2024-11-04 17:43:03', '2024-11-04 17:45:23', NULL),
(86863, 48867, 1210, 9562, 1, NULL, 53, '20241141244888974_convert.mp4', 'I think that what separates me from other candidates is that I do have an underwriting background and that I am pursuing the CPCU, and that knowledge is always helpful, especially in selling insurance and helping people make the right decisions for their needs. And I\'m very excited to get back to the public instead of just carrier and agent relationships. That is, it\'s a plus, and I\'ve also had the opportunity to work with adjusters. So that gives you a whole other perspective on insurance as well. So definitely have a lot of knowledge and experience that I will bring to the table. And I look forward to hearing from you soon. Thank you.', '2', 0, '0', '2', '2024-11-04 17:44:13', '2024-11-04 17:45:27', NULL),
(86864, 49224, 1323, 11336, 1, NULL, 27, '202411411451794358_convert.mp4', 'I am attracted to the sales position because not only can you make a high income off of your sales commission, but you\'re also helping people. You\'re providing them solutions to their problems and figuring out what they need and putting together creative solutions to help them protect themselves with the insurance that they\'re purchasing.', '2', 0, '0', '2', '2024-11-04 17:45:19', '2024-11-04 17:50:05', NULL),
(86865, 49224, 1323, 11337, 1, NULL, 15, '20241141146624399_convert.mp4', 'The most important thing to me in my next position is to be able to showcase my skill set and my unique abilities in order to both profit myself and my business.', '2', 0, '0', '2', '2024-11-04 17:46:07', '2024-11-04 17:50:06', NULL),
(86866, 49224, 1323, 11338, 1, NULL, 33, '202411411465281942_convert.mp4', 'Generally, I see a Medicare Advantage and Medigap policies where I have a conversation with the client first and find out their pain points and what it is that they\'re looking for in an insurance policy and match that against what I have to offer. I list the benefits of the policy and the price and ask them if that is okay. If not, we go back to the drawing board and find something that meets their needs in order for me to sell it.', '2', 0, '0', '2', '2024-11-04 17:46:54', '2024-11-04 17:50:09', NULL),
(86867, 49224, 1323, 11339, 1, NULL, 28, '20241141148134278_convert.mp4', 'Out of those two jobs available, I\'ll take the lower salary with the unlimited commission potential. Why? Because I know that I can sell these products and I would much rather have unlimited commissions with the lower salary because I will still be able to feed my family accordingly.', '2', 0, '0', '2', '2024-11-04 17:48:15', '2024-11-04 17:50:12', NULL),
(86868, 49224, 1323, 11340, 1, NULL, 39, '202411411491144015_convert.mp4', 'My current boss would tell you that I drive her crazy by being a perfectionist and being really, really hard on myself. I take my mistakes to heart. Sometimes I wear my heart on my sleeve. And I am not always that receptive of criticism because I\'m a perfectionist. But I am working on that. I understand that feedback is a part of the process to make me better.', '2', 0, '0', '2', '2024-11-04 17:49:13', '2024-11-04 17:50:15', NULL),
(86869, 48388, 541, 10451, 1, NULL, 15, '2024114134855497_convert.mp4', 'Further, growing my path within the property and casualty insurance field is what attracted me to apply for this position.', '2', 0, '0', '2', '2024-11-04 18:04:09', '2024-11-04 18:05:03', NULL),
(86870, 49186, 572, 6160, 0, NULL, 60, '20241141271135693_convert.mp4', 'Hello, my name is De\'Asia Furr. I am 24 years old, and the type of person that I would explain myself to be, I would like to say I\'m very outgoing, very much a people person, but that did take a lot of experience and a lot of time for me to get here. I feel like throughout my work career, the different positions that I\'ve held have helped me a lot with being confident, talking to any type of person. And really just coming out of my shell, I also would consider myself the type of person who works best under pressure. I believe that a little bit of friendly competition is never a bad thing. You know, sometimes you just have to put yourself out there and just give it your best go. I feel like that\'s a very accurate way to describe the type of individual that I am. Very competitive, but friendly in a friendly way.', '2', 0, '0', '2', '2024-11-04 18:04:53', '2024-11-04 18:10:06', NULL),
(86871, 48388, 541, 10452, 0, NULL, 29, '20241141354667043_convert.mp4', 'At my previous position, I enjoyed reaping the benefits of meeting metrics and gaining commissions and goals. That was something that we did every month. My team and I continued to lead the company, and that allowed us to be the tester bunnies and pilot programs and things of that nature, which is exciting.', '2', 0, '0', '2', '2024-11-04 18:05:11', '2024-11-04 18:10:10', NULL),
(86872, 49005, 1306, 11108, 0, NULL, 51, '20241141264998865_convert.mp4', 'I would say what attracted me to this position is just the fact that I can also help people through their daily lives somewhere where I can also grow and hopefully to future positions in the agency and I\'ve also known people who have worked there and they said it\'s a great place to work they love it and it will give me flexibility in my daily life as well so it\'s definitely a change for me because I worked fast food for three years as a manager but I would say that I did get a lot of compliments on my customer service and I really do like being able to help people', '2', 0, '0', '2', '2024-11-04 18:05:49', '2024-11-04 18:10:16', NULL),
(86873, 48388, 541, 10453, 1, NULL, 57, '2024114137845227_convert.mp4', 'My goals for professional development is really to just continue to go take it day by day and set goals. So on a monthly base, I want to get better. I want to help people. I\'d love to build a professional portfolio more so on the commercial side, but I get it, you know, property and casualty, a lot of residential as well. And I just continue to build the market and help families protect their assets and their precious people. With this position, should I be granted an opportunity with the Campbell Group, I do believe that I will be able to further assist in the growth of the agency and that be a dual dynamic. Thank you.', '2', 0, '0', '2', '2024-11-04 18:07:11', '2024-11-04 18:10:23', NULL),
(86874, 49005, 1306, 11109, 0, NULL, 44, '20241141284668128_convert.mp4', 'I would say a lot of the goals they gave me at my last place of business did get exceeded. I was a manager but for six months I was acting general manager so every week I had certain cleaning tasks and a lot of paperwork that had to be done at a certain time and I like to get a head start on those kind of things just so I can make sure they are done on time. I am very organized so I have to have things done like in a specific order I have to make sure they\'re done on time or it will make me like a little anxious so I definitely will be', '2', 0, '0', '2', '2024-11-04 18:07:54', '2024-11-04 18:10:28', NULL),
(86875, 48388, 541, 10454, 1, NULL, 39, '2024114138499896_convert.mp4', 'Great question. As you know, things may come up in an office setting. However, I have not experienced problems with co-workers or peers. I am a very even-keeled individual, and I work well with others. And then also with the remote and kind of hybrid work style, tapping in with teammates via Teams and Google is really common these days, and I have had no qualms, no concerns, fortunately.', '2', 0, '0', '2', '2024-11-04 18:08:06', '2024-11-04 18:10:33', NULL),
(86876, 48388, 541, 10455, 0, NULL, 72, '20241141395542364_convert.mp4', 'I\'d say many things separate me from other candidates. I\'m extremely personable and people seem to have a magnetism towards me. It\'s very easy for me to communicate with others and to really understand how to provide them the solutions to the concerns presented. That being important, another characteristic of myself I can say that separates me from others is I am bilingual. I am from the Pacific Northwest and I currently live on the East Coast. I\'ve lived in different countries so I feel that I have a very great sense of understanding someone and they seem to get that.', '2', 0, '0', '2', '2024-11-04 18:08:37', '2024-11-04 18:10:42', NULL),
(86877, 49005, 1306, 11110, 1, NULL, 42, '20241141211864794_convert.mp4', 'So, in my last position, I definitely did have quite a few problems every now and again with team members, so I definitely learned that a lot of people have their own little quirks in life and they all work through them differently, so sometimes you really do just have to sit down and talk to them and kind of figure out where to go from there, because sometimes when people do have problems, it\'s just them getting stressed out and they need to take a second to relax and step back and figure out what\'s going on, what they have to do, and where to move forward from there.', '2', 0, '0', '2', '2024-11-04 18:11:12', '2024-11-04 18:15:05', NULL),
(86878, 49005, 1306, 11111, 1, NULL, 70, '202411412125747355_convert.mp4', 'So this experience wasn\'t actually at a place that I worked. I went out to eat one time and there was a big family sitting at the table next to me with an older woman who was in a wheelchair and her son was up at the hostess desk trying to get somebody to help her into the bathroom because he could not go into the women\'s bathroom to help her go in there to use the restroom. And when he asked them to see if they could help her, they just kind of stared at him. So I volunteered to help her in there and use the bathroom. So I had to wheel her around and get her into the bathroom and I waited for her to be done so I could bring her back to her table. And it was just nice because they definitely appreciated it and I just like helping people. So it was a little moment that I got to experience helping somebody else out in their daily lives when they were struggling and I can make a difference. So that was nice.', '2', 0, '0', '2', '2024-11-04 18:13:04', '2024-11-04 18:15:13', NULL),
(86879, 49186, 572, 6161, 0, NULL, 60, '202411412144346463_convert.mp4', 'Yes, so initially what attracted me to apply for the position, I did see that I did meet a lot of the requirements needed to fulfill this position, so I felt like that was a good match as well as the experience that I have in doing sales. I find myself to be quite good at sales, but aside from that as well, I wanted to be a part of a company that I could take pride in, and as I read through the job description, I did notice a lot of qualities that stood out to me as far as a company that I would like to be a part of and make a difference within. I am a coachable person, I am adaptable, I have great communication skills, and I feel like this would be a good position for me, and I feel like I would be a good person to add on to the team as well.', '2', 0, '0', '2', '2024-11-04 18:13:06', '2024-11-04 18:15:18', NULL),
(86880, 49005, 1306, 11112, 1, NULL, 45, '202411412141897657_convert.mp4', 'So, my last position was obviously a little bit different than this one would be, but I definitely had my regulars and it was nice just being able to talk to them whenever I would see people coming in frequently or have questions, I just like to take a second and talk to them and help them through with whatever they\'re needing help with and I realize that that tends to help them want to come back because they know they have somebody there that\'s actually going to help them through whatever issues they\'re going to have and if you just sit here and kind of talk to them a little bit about just their daily lives and how it\'s going with them, then they tend to really appreciate that and they tend to come back more.', '2', 0, '0', '2', '2024-11-04 18:14:22', '2024-11-04 18:15:22', NULL),
(86881, 49186, 572, 6162, 0, NULL, 60, '2024114122171547_convert.mp4', 'Okay, so some skills that I believe that I can bring to the job. Initially, I would like to say I am a leader, I have the mindset of a leader. I\'ve worked in a plethora of managerial roles. So I feel like that\'s always a plus as far as the experience goes and being able to have certain tough conversations. Another thing about me, I will say I\'m very optimistic, but logical. So, you know, I feel like that plays a really big part in critical thinking skills, because as much as you\'re hoping for a good outcome, and you\'re always planning for things to go this way, you know, that realistic and logical side kicks in where you\'re like, okay, let\'s look at the facts and line it up and see if everything aligns properly. I\'m coachable, adaptable. I do have sales experience, which I feel like is always a plus. And I would like that.', '2', 0, '0', '2', '2024-11-04 18:18:46', '2024-11-04 18:25:05', NULL),
(86882, 49186, 572, 6163, 0, NULL, 60, '202411412264969225_convert.mp4', 'Hi, so I believe what separates me from other candidates, in terms of skill level, just the amount of experience I have alone, I feel like that\'s a really important factor, but even that aside, I feel like there\'s one thing that you can\'t duplicate among different candidates, you know, because some candidates can have matching skill levels, some may have skills that are a little bit above others, lower than others, but the one thing that you can never duplicate is personality, and I feel like the energy, the drive, the determination, the motivation that I bring within myself is something that no one else other than me will ever be able to replicate, and I feel like that\'s what separates me apart, and I take a lot of pride in my personality, because I am outgoing, I do love people, and I do try my best to make things work for people around me.', '2', 0, '0', '2', '2024-11-04 18:24:29', '2024-11-04 18:30:06', NULL),
(86883, 37473, 572, 6160, 0, NULL, 54, '20241141234133509_convert.mp4', 'Hello, my name\'s Carl Schaefer. I moved to Florida a couple years ago to be closer to my elderly father. I\'ve been working in property and casualty insurance for the past 10 years, had a little agency in Memphis for a while as well, independent agency. I know I can do this, I\'ve worked on this down here for a couple years. I like the remote, being able to do something remote. This sounds very great to me. I like to do this. I\'m married, I have one daughter, she\'s about to get married in April too. A very nice young man. I like to travel, I like going to the beach, I play golf and I play ice hockey when I get the opportunity. And my wife and I have one cat.', '2', 0, '0', '2', '2024-11-04 18:32:22', '2024-11-04 18:35:07', NULL),
(86884, 37473, 572, 6161, 1, NULL, 47, '202411412384212644_convert.mp4', 'Well there are really two things that attract me to this position. One, it\'s from my business end where I\'ll be speaking to business owners about their various coverages that they have, as well as the part where it\'s remote. I really like the remote part since I\'ll be going down and checking on my elderly father from time to time. The older he\'s getting, the more I need to be checking on him. He lives a couple hours from here and I can actually work from his house as well as working from mine here. The remote really frees me up to be able to do things like that. That way I can do the things he that he needs as well as working on here with the business where I\'m working, you know, take my work with me. I really like that. That\'s really a nice piece on this one that really intrigues me, something that I would really like to do.', '2', 0, '0', '2', '2024-11-04 18:38:49', '2024-11-04 18:40:07', NULL),
(86885, 48762, 772, 11500, 0, NULL, 93, '202411411473378916_convert.mp4', 'Hi, my name is Michelle, and thank you so much for this opportunity to interview for the Jeremy Dixon Agency. So when I read the description of your posting, what really drew me to that was the team environment that you talk about, the strength of that team and being part of that winning team sounded like it was right up my alley. I have been a claims representative for the last three years, and I would like to now learn some new things about insurance and new roles, and I love what I do currently, but I want to learn more. So it sounded like the perfect place for me to be and to apply. I also like the fact that you\'re good with strong employees who work well on their own, but also then work well with the team. So that really sums me up pretty well. So thank you for the opportunity.', '2', 0, '0', '2', '2024-11-04 18:43:41', '2024-11-04 18:50:08', NULL),
(86886, 37473, 572, 6162, 0, NULL, 47, '20241141247326494_convert.mp4', 'I know I speak well on the phone, I also know that I\'ve had experience on dealing with businesses and getting quotes for them and getting to making sales on the things that they need to make sure they can keep the doors open. It\'s something I\'ve done, it\'s something I\'ve done it in the past, I know that you need to get lost rhymes, I\'ll know what forms I\'ll need to fill out and know what you\'re I know how I\'ll say I want to do their system, it shouldn\'t be a problem for me, I should be able to hit the ground running the first day, I know what they need, I know how to present, I can write proposals, shouldn\'t be a problem at all, should be able to hit the ground running and it\'s very exciting, I know that I can do that I\'ve done in the past.', '2', 0, '0', '2', '2024-11-04 18:45:03', '2024-11-04 18:50:14', NULL),
(86887, 37473, 572, 6163, 1, NULL, 48, '202411412504151811_convert.mp4', 'One of the things that separates me is that I\'ve had my own agency before. I know exactly what it takes to, all the pieces of what it takes, what you need to do from a day-to-day basis, a quarterly basis, an annual basis. So I know what all you need, have managed people before, so I know on both ends what needs to be done. As well as I\'ve talked to all different types of business owners from time to time, and I know, and you don\'t walk in as a consult of sale, you try to walk in to help them, you\'re not there just to sell something, you\'re there to help them see what their needs are, what they may need, what they may not. They may have some things that are covered, they may have some things that are not. So it\'s all on how you can help them, how to build those relationships. Insurance is a relationship business and you\'re there to build relationships.', '2', 0, '0', '2', '2024-11-04 18:50:48', '2024-11-04 18:55:07', NULL),
(86888, 48653, 572, 6160, 1, NULL, 50, '20241141253714813_convert.mp4', 'Hello, my name is Amy Rambeau. I have been in the insurance industry for about 10 years now, first starting in customer service and then going into sales. I have exceeded at sales. I love setting goals above and beyond for myself, from what the company does. I\'ve been at top of sales in two companies. Once when I was customer service, I was employee of the quarter, the very first quarter that I ever went on the phones, and then the second month that I went into sales. I love helping people to make sure that they\'re safe and secure and that they are covered properly. I was born and raised in South Dakota. I absolutely love it here and look forward to hearing from you.', '2', 0, '0', '2', '2024-11-04 18:53:12', '2024-11-04 18:55:11', NULL),
(86889, 48653, 572, 6161, 1, NULL, 28, '202411412535299382_convert.mp4', 'What attracted me to this position was just the fact that it was a sales position, which I absolutely love. I love working for Allstate. I would love to work at a agency that will push me, that will have those good leads, that will make sure that we\'re all successful, and it looked like a wonderful agency that I\'d love to be a part of.', '2', 0, '0', '2', '2024-11-04 18:53:54', '2024-11-04 18:55:14', NULL),
(86890, 48762, 772, 11501, 0, NULL, 121, '20241141156559966_convert.mp4', 'This video is recording over the other one and the other one is still playing, so I\'m not sure what to do in this situation. So, I\'m so sorry about the video playing on itself. I don\'t know how much you heard of that, but basically I said my customer service skills, my empathy with customers when they are in a difficult situation like an accident or a house burning down or, you know, claim type things, as well as I am very good with teams. I help new people when they come about.', '2', 0, '0', '2', '2024-11-04 18:54:15', '2024-11-04 19:00:10', NULL),
(86891, 48653, 572, 6162, 1, NULL, 55, '202411412545974925_convert.mp4', 'There\'s a lot of skills that I can bring to this job. I\'m very good at sales. I\'m very good at listening and seeing exactly what people\'s needs are. Listening for those little quirks or things that might make you think, oh well they own a motorhome. Oh well they own a motorcycle. Let\'s get everything together in one package. I love making relationships with people, ensuring that they have what they need. Again, other skills that I bring is I\'m great at sales. I\'ve proved that time and time again. I love to push myself. I love to set my own goals above and beyond what is always set for me. I\'m a people person. I\'m very outgoing and I\'m a very hard worker. You dangle a carrot in front of me and I\'m going to reach for it. You put a healthy competition between me and my co-workers and I\'m gonna go for it with all my heart.', '2', 0, '0', '2', '2024-11-04 18:55:04', '2024-11-04 19:00:15', NULL),
(86892, 48653, 572, 6163, 1, NULL, 33, '202411412554758637_convert.mp4', 'What separates me from other candidates is I can guarantee there\'s no one out there like me. I\'m extremely a hard worker, which they\'re all going to tell you. I\'m willing to put in the time. I\'m willing to put in the effort. I have the ability to talk to people like I\'ve known them my entire life. My husband even laughs when we\'re in the grocery store and says, who\'s that? And I\'ll say, I have no idea. I\'ve never met them. And he says, you\'ve talked to them like you\'ve known them for 10 years. I have lots of skills that I can bring to the table to make not only myself but the agency also very successful.', '2', 0, '0', '2', '2024-11-04 18:55:50', '2024-11-04 19:00:18', NULL),
(86893, 48762, 772, 11502, 0, NULL, 121, '20241141255834020_convert.mp4', 'Hi, most of my experience with customer service have been in call centers or at home work for call centers. I have worked for AOL, for a company called CareerTrack that was a training company for businesses. I\'ve worked for Cisco, I\'ve worked more recently, I am working with AAA insurance and I have been there for three years about, starting in December I\'ll be there three years. I have enjoyed every moment of working with AAA. I love it. I absolutely love it. I love what I do. I enjoy helping customers and being empathetic for them and helping them any way I can to calm down because some of them are rather upset, of course. And I have been a top seller when I had to be, just whatever part of this I thrive to be the best that I can. If there\'s even a knock on a call, just a point off, I\'m going to ask why, what can I do to help make things better for our customer, that kind of thing. So I do have quite a bit of experience and I\'m so sorry about the previous video, I will call the person who sent me this so that they know that there was some technical difficulties and I could not fix the issue.', '2', 0, '0', '2', '2024-11-04 19:01:37', '2024-11-04 19:10:09', NULL),
(86894, 49202, 252, 5789, 1, NULL, 36, '2024114147523713_convert.mp4', 'Please forgive me, I had to take my daughter to a doctor\'s appointment, so I\'m sitting in the car. What attracted me to this position, to apply for this position, is that it\'s service. And service is my lane. I love what I do, I love insurance. So for me, this seemed like a no-brainer, it\'s time to do something different. And when I say different, a position that is going to allow me to grow and not be stagnant.', '2', 0, '0', '2', '2024-11-04 19:07:59', '2024-11-04 19:10:13', NULL),
(86895, 49202, 252, 5790, 0, NULL, 37, '202411414102378016_convert.mp4', 'Well, I have almost four decades of customer service experience and almost a decade, a little shy of a decade of insurance experience. I also feel that being trained in claims and understanding how claims works and the process works along with having policy services, marrying the information of the two makes me very multifaceted. It helps expand my knowledge of insurance and I think that it does make me an asset, not to mention that I\'ve never met a stranger.', '2', 0, '0', '2', '2024-11-04 19:09:38', '2024-11-04 19:15:05', NULL),
(86896, 49202, 252, 5791, 0, NULL, 50, '20241141412409679_convert.mp4', 'When there are no opportunities for growth, and you become stagnant, you also become frustrated. And that frustration can hinder your ability to, how do I say this, not do a good job. It\'s just, it affects my passion, and I have a passion for insurance. And just dealing with the things that were being dealt with, it was too much. It was too much. I just want to work. I want to do what I do best, which is insurance.', '2', 0, '0', '2', '2024-11-04 19:11:16', '2024-11-04 19:15:10', NULL),
(86897, 49245, 1251, 11054, 0, NULL, 24, '202411413135392503_convert.mp4', 'What attracted me to apply for this position was I have prior insurance experience that I feel like I can bring over to this company and help you guys grow. And as well as it was in route from my house less than 30 minutes to get there from work.', '2', 0, '0', '2', '2024-11-04 19:13:06', '2024-11-04 19:15:12', NULL),
(86898, 49202, 252, 5792, 0, NULL, 60, '202411414153645723_convert.mp4', 'The money was great. The money, um, I made great, really good money, but as my grandmother used to say, not all money is good money. It\'s sometimes if a small part of you is dying inside, then is it really worth it? I interviewed for a client\'s position 28 times. That\'s how many applications I put in. I had a manager tell me because he\'s on the West team, I had to be hired on the East team. And it just was not a good fit. It was not a good fit. I refused to bash the previous employer. I\'m sorry. It\'s just, the culture wasn\'t right.', '2', 0, '0', '2', '2024-11-04 19:14:29', '2024-11-04 19:20:07', NULL),
(86899, 49245, 1251, 11055, 1, NULL, 27, '202411413144555298_convert.mp4', 'Goals I was giving in my last position, my last position was to work from home and make sure I answer every customer\'s answer. By doing so, I will make sure I answer their phone calls with a pleasant greeting, understand their questions that they needed help with, and find the resources on my end to help them solve their problem.', '2', 0, '0', '2', '2024-11-04 19:14:47', '2024-11-04 19:15:21', NULL),
(86900, 48374, 1016, 8277, 0, NULL, 57, '202411414145313725_convert.mp4', 'I would say my biggest strength as an employee is communication. I believe for every issue that that people have in a workplace, whether it be a customer or another employee or manager, any issues, the recipe to solving those issues is communication and I believe that over the years I\'ve been able to develop my communication skills to where I\'m able to use them to make things happen whether that\'s issues that I can change personally or issues I can help with personally or if I have to go to someone else to get assistance to help correct an issue, whether it\'s for a co-worker or a customer, I\'m able to go that length through the channel of communication in order to find a solution.', '2', 0, '0', '2', '2024-11-04 19:14:56', '2024-11-04 19:15:29', NULL),
(86901, 49095, 1233, 9844, 0, NULL, 60, '202411414164021223_convert.mp4', 'Why am I looking for a change? I wouldn\'t necessarily call it a change, being that most of my career has been in the insurance industry. I worked for State Farm Insurance Company. They\'re in their corporate office in Bloomington, Illinois. Before relocating to Georgia, I worked my way up, started in the auto claims area, mainly working with insurance agents, dealing with toll bills and small claim handling in that department. Then from there, I went on to Life Health Company as a beneficiary specialist, and then as a quality reviewer and trainer in that area. And then on to a business analyst role where I pretty much manage projects and documented requirements and was kind of like the subject matter expert for several different operation areas. So, I\'m just kind of looking to get back into the insurance industry and learn a little bit more about the industry as a whole.', '2', 0, '0', '2', '2024-11-04 19:15:34', '2024-11-04 19:20:15', NULL),
(86902, 49245, 1251, 11056, 0, NULL, 30, '202411413164789012_convert.mp4', 'My professional goals is to have a job that I can constantly grow and build. So with this job, it will help me advance my personal development from learning from you guys as an associate and possibly growing into a manager or assistant manager, anything higher up. And that is my professional goals for the next five years.', '2', 0, '0', '2', '2024-11-04 19:16:06', '2024-11-04 19:20:18', NULL),
(86903, 48374, 1016, 8278, 0, NULL, 60, '202411414172331866_convert.mp4', 'So a few important determining factors that I look for when selecting my career and potential jobs I may be interested in are sense of community. I like being at certain workplaces that coworkers, management, everybody involved with the company, you can kind of chit-chat with them, get to know them on a slightly personal level, ask them how their family\'s doing, stuff like that, really get to connect with these people and it\'s not just like you go to work and it\'s very like bland, you know what I mean? It\'s make it seem like people care somewhat. That\'s one thing I look for. Another thing I look for is a work-life balance. Obviously work\'s very important, but I think finding that right balance is also very important. And the work that I do, does it feel purposeful? Those are the three.', '2', 0, '0', '2', '2024-11-04 19:17:26', '2024-11-04 19:20:26', NULL),
(86904, 49202, 252, 5793, 0, NULL, 60, '202411414183911642_convert.mp4', 'I enjoy a familial and fun work environment. I think that the cohesiveness of a team is very important to a success because we pull from each other. And I also believe because when I was a team lead, it was, you\'re a grown up. I expect you to do what you\'re here for. And I shouldn\'t have to babysit you, micromanage you, or anything like that. But if you need something, I\'m here. And that\'s the type of management style I prefer. I don\'t need to be micromanaged, but if I need something, if I have questions, if I need your assistance, I\'d like to know that my manager is there and is willing to assist and not be off doing whatever and never having time because that\'s...', '2', 0, '0', '2', '2024-11-04 19:17:32', '2024-11-04 19:20:32', NULL),
(86905, 49095, 1233, 9845, 1, NULL, 40, '20241141417432471_convert.mp4', 'I kind of got cut off on my first question, so I\'ll be quick. So why should you hire me? As I mentioned in the previous question, I have an extensive background in the insurance industry, a lot of customer service, face-to-face customers, policyholders, claimants, attorneys, as well as working with all levels of management when I was in the business analyst role. So I have a very extensive background in the insurance industry and just looking to just kind of work my way up in a good company and learn a little bit more about the industry as a whole.', '2', 0, '0', '2', '2024-11-04 19:17:46', '2024-11-04 19:20:37', NULL),
(86906, 49245, 1251, 11057, 0, NULL, 32, '202411413183229755_convert.mp4', 'I have experienced a problem with a team member, and typically how I deal with those situations is by reaching out to my manager and letting them know that, hey, I need to step away for a couple minutes to calm down and then give myself about five minutes, take a little walk around just to calm myself down.', '2', 0, '0', '2', '2024-11-04 19:17:51', '2024-11-04 19:20:39', NULL),
(86907, 48374, 1016, 8279, 0, NULL, 57, '202411414183548357_convert.mp4', 'So, when I\'m looking at good customer service, I tend to look for a few specific traits. The first trait being efficiency. Can the person who\'s assisting me with whatever issue I may have, are they doing it in a way where there isn\'t any extra steps or time being wasted? Because usually when you need customer service, depending on what industry you\'re in, it\'s usually, it can be negative. And when it\'s negative, you need to be efficient. Another factor that is important for good customer service is understanding. Even if the issue may not seem reasonable to you, you need to understand that to the person on the other side of the counter or on the other side of the telephone line. It\'s an issue for them. And that\'s one thing that you have to understand and that I would look for when it comes to good customer service.', '2', 0, '0', '2', '2024-11-04 19:18:38', '2024-11-04 19:20:48', NULL),
(86908, 49245, 1251, 11058, 0, NULL, 24, '202411413195892373_convert.mp4', 'What separates me from other candidates is that I\'m very driven for what I want, and I will make sure I get that no matter what. I have great time management skills. I\'m always on time to work. You will never have to worry about me calling in or being late to work. And I\'m just a great team player.', '2', 0, '0', '2', '2024-11-04 19:19:26', '2024-11-04 19:25:04', NULL),
(86909, 48374, 1016, 8280, 0, NULL, 58, '20241141419568785_convert.mp4', 'I would consider myself more of a leader although I think at times in the right situation I can also be a follower. I primarily think I am a leader because one, I like to be in control of situations. Sometimes I believe that I can be good at making decisions even under critical circumstances and I think one of the important things, one of the important traits that a leader has to do that I think I also have this trait is taking responsibility. Whether you were right or wrong and a certain kind of movement you\'re leading or project you\'re leading, if you\'re wrong being able to take that responsibility and saying that it was your fault that something went wrong or something didn\'t get finished, I think responsibility is what makes a good leader a great leader.', '2', 0, '0', '2', '2024-11-04 19:20:01', '2024-11-04 19:25:12', NULL),
(86910, 49240, 798, 4564, 0, NULL, 52, '202411414354083502_convert.mp4', 'Hello, my name is Holly Pryan. I am an executive assistant, an educator, and I have years of experience in customer and client services that I acquired at The Gap, also with Banana Republic. Most of my professional experience is in education. I was a pre-k teacher all the way up to college English, and I have several years of executive administrative experience from a pharmaceutical company and at a college, Hawking College, and that has been most of my professional experience.', '2', 0, '0', '2', '2024-11-04 19:34:41', '2024-11-04 19:40:06', NULL);
