A time when I helped someone professionally is when I was working at AAA and I decided to go above and beyond to help someone book a room when all of the other resources that I had at my disposal were exhausted. And at that point I could have just said, there's no rooms available, I couldn't find anything, I've done what I can. I went ahead and called multiple hotels in order to find the exact location for this family that needed to go for a friend that was stuck in a hospital. And it means to me that I am willing to go above the means that most people, when most people are ready to give up, that's when I start to kick in. I'm not ready to give up. I'm ready to keep going and do what it takes to help that person because I know that they're going through a lot. And in this situation they definitely were going through a lot and it was a last second decision, there wasn't a lot of rooms available, but I did what it took in order to find them the location. And the reward is they trusted me. The clients that I helped, they trusted me. That is what it means to help someone professionally, getting trust, because there's nothing more valuable than getting the trust of someone else, especially, especially your clients.