So, at my last position, I actually was in the hospitality, and the only goal we really pride ourself on was just providing excellent customer service. So, I just like to make sure that I put myself in others' predicaments and just, you know, take ownership, show empathy, and just show people that, you know, I care. So, my current position, I guess the goal was just to provide excellent customer service, and I feel like I provided that because I was later promoted to the training manager, so I could just show people how to interact in a stressful situation.