So, skills that I'll bring to the table, I wrote out a few of them, so bear with me if you see me looking down. First thing, like we mentioned last time, used to the lead sources. So, I think that will be an advantage knowing how to approach a cross-sale lead versus an ex-date lead, familiar with the all-state sales process and compliance issues, things you need to say when you first address the call, whether the call is being recorded or someone else gets on the line, knowing to let that person know, hey, the call might be recorded as well. Also, used to call volume. Outbound, we were used to making about 100 to 150 calls a day. That's normal. So, used to that process as well, too. I've been licensed in every state literally except for California. So, I'm familiar with a broad selection of different states and can specialize with the homeowners, bundling as well, too, is one of my specialties as well. So, hopefully, I can bring those skill sets with you or to you. Great at rapport building, I use the form method a lot, the F4, asking about family, occupation, recreation, and motivation. That way, you can build that rapport, knowing the difference between price and cost and being able to articulate that to the customer as they make their decision on who to choose.