was the fact that I enjoy helping people. Like I said, I've been in insurance business a long time and I know that we can change people's lives by bundling packages together. I think that a lot of people don't understand insurance, so that's why I really enjoy helping people understand exactly what they need and do like a needs assessment with them, whether it be life insurance, health insurance, PNC, whatever, so that's very important to me that they know that they can call me if they have any questions or concerns about any of their insurance needs.