How do I respond when you don't know the answer to a question? Well, me, I try to look it up first, whether it be internet sources, online. If I can't find anything myself where it's not the answer I'm looking for, it's not what, you know, the question is asking me of, I go to my manager or the higher above and ask them, hey, I need help with this. Do you know the answer to this? If not, point me in the right direction and I'll look for it. That's how I usually go about that.