I was a relationship manager for Citibank for 18 years. Actually, I was a VP, business relationship manager was my correct title, period. I love working with the public. I think there is nothing better than face-to-face contact, period. I think that dealing with the public, you either love it or you hate it. And I absolutely love it, period. I love helping people. I love listening to what they want. I love the interaction back and forth. It is one of the greatest things ever, period. You also have to be a really, really good listener. Plus, you also must be a people person.