What sets me apart from other candidates is a combination of my customer service skill and problem-solving approach. Over time, my experience in cold calling and appointment setting has actually honed my communication skill. I've been able to connect with my clients or customers on a professional level, being empathetic to their needs, acknowledging their needs, and reassuring them that I have their best interests at heart. And that has actually helped build a rapport between me and my customers because I use a customer-first approach. Through my conversations with them, my follow-up messages, I show them that I care for them. And me, as a face of the company, I'm actually there to listen to them and to provide them with the best possible solution. Another thing is me keeping myself abreast with new products and services we offer. And that actually helps me to tune my conversation to the needs of my customers. Aside from that, personally, I believe in teamwork, so I am not shy or afraid to ask for help when needed. I know the essence of teamwork and collaboration. And so if I'm struggling with a task or something, I know when is the right time for me to ask for help, just to ensure that I meet up expectations. And through this approach, I've been able to exceed my targets in terms of scheduling appointments for our customers with their therapists. And that has really brought about great things and great achievements for me and the company. And these are some of the things I plan to bring to Dialmongag Insurance to help each of our customers feel heard, feel loved, and at trust.