So, I remember this lady, she had insurance expire. I was about to provide a loan card for them, a rental card, but I need to see travel license and insurance. So, I asked her, can I see your insurance card? And the insurance card was expired. And she was like, I have the card, but it's expired. And I'm not going to call the agent, I'm not going to call my husband, you had to give my card for me. So, I had to give me a rental card, even though my insurance is expired, and she was like arguing back and forth. And I was like, don't worry about it. You know what I'm going to do? I'm going to call your agent and I'm just going to ask them for your insurance card. So, I did that. I called the agent and I remember that she emailed me the insurance card and even I printed for her. And I was like, there's your insurance card and it's not expired, it's good and everything, so keep it. I printed for you so you can have it. And she was smiling and happy, even though she was mad, at the end she was happy.