On a scale of 1 to 10, I would give myself a 7.5, 8 only because I don't have an extensive amount of sales experience but I have had no problem making sales. First of all, I'm soft spoken, I'm a great listener. I had to cold call unexpected customers and a lot of them were belligerent and just upset that they kept getting calls from a certain business I worked for in the past and once they heard the tone of my voice and me apologizing about the call and what the nature of the call was, they immediately calmed down because most people match your energy, so.