I try not to make mistakes as much as possible. That's one thing I credit myself on is that I'm very thorough, very precise, and I try to make sure everything is correct the first go-around. However, when I worked for Progressive, I was doing a revised quote, a quote that had been done by someone previously. The customer called back in to purchase the policy. I did not double check all of the information as far as like driver's license numbers and driver's license status before I sold the policy. A couple weeks later, my supervisor let me know that I had made a mistake and that one of the drivers did not have a driver's license. They only had a permit. So, from that point forward, I made sure that I went through every piece of information on every revised quote as well as new quotes, but especially on the revised quotes, knowing that I did not personally put that information in. I make sure that I review all of that information with my customer to make sure that everything is accurate so there's no mistakes going forward and they don't have that bad experience like that particular customer did in that case. But usually, like I said, I try to make sure that I don't make those mistakes from the get, but I definitely try to learn and grow from those mistakes. Anything that I do mess up on, I use that critique that I get from my managers or supervisors to make sure that I don't make those same mistakes going forward.