To cultivate and maintain strong relationships with your clients and just enhance that satisfaction and loyalty, I feel like it's really important to validate them as far as checking in with them and greeting them. A lot of it is, you know, the active listening part. You know, hey, good morning, how are you, so and so, and greeting them by their name. A lot of people, if you know their names, they are really, they're impressed by that and it makes them want to talk to you more or just build that bond or that relationship. So, a lot of it has to do with how you present yourself, how you treat them, how you greet them, and an example of a situation, honestly, just checking in with them, hey, how are you today? Sonia, how are you doing? How's your day going? Things like that. Once in a while, cracking a joke, meeting them where they're at, taking interest in what they like to do to kind of build that communication and be able to meet them where they're at because not everybody is the same, so yes.