An example of how I use my persuasive skills to sell someone. Sure. I mean, this is pretty much an overall thing that happens all the time. So with AT&T, when people would come into the store, they would oftentimes assume that we only sold cell phones. Whenever I would even hint at the fact that we sold TV service, Internet, and potentially digital security at one point, they were often turned off to it because their bread and butter was always optimum cable vision, Comcast, Frontier, et cetera, which ironically enough, we sold now too, or they sold. I don't work there anymore. So the way that I would utilize my persuasive skills was simply just to make sure that while I was in the transaction, I would make sure that they understood that I was there as a friend. I would ask questions revolving around their family, their occupation, their recreation, and then I would utilize that information to tie it back to the answers that they would give me whenever they would dismiss the fact of me being able to sell them TV and things like that. And it would more often than not work because it was a known formula that was forms of success.