I believe there are many qualities that a successful sales representative needs to have, like being prepared for anything, being able to transition a conversation to best suit what goal you're trying to achieve with the customer or what item that you're trying to sell to them. In addition to that, you have to really listen, you have to be a good listener and understand what the customer truly wants. What does the customer need? How can you help them? It's not necessarily how can you sell them, but how can you help them? How can you help them to resolve a problem? Or how can you provide a solution to something that they've been wondering about? How can you educate the customer? These are things that make a good sales representative. To be a good sales representative, you have to be understanding, you have to be a great listener and you have to be willing to help others while best benefiting the company you 