So I could say I'm a very caring person. I care about how people feel, I care about their feelings and I always try to make their day beautiful as I can and then I'm a very caring person. I don't like hurting people's feelings. So the previous job, I can give an example, I used to have people, so let's say this, most of them, they're old and they came from Africa so they have different mentality. So I always find a way to help them out and they be struggling a lot with the technology, they don't know how to get access to it and then I give them the time and attention to make sure that I help them and then one day I had a client, he was pissed off and mad because he felt like nobody was willing to help him and I was, I felt like, you know, I was very patient and felt like, you know, being very professional with him, showed him that we was here to help you, we was here to help you, to make your day beautiful and I'm here to help you and I was able to help him that day since that, I feel like, you know, he enjoyed coming there a lot and then I'm a type of person, whenever I see people doing this, I feel like I can do it and whenever I feel like I have to feel that I can do it, I make sure I do it and I do it right and then I feel like, you know, it's too late, it's never late, it's never late in life to learn, every single day we can learn, anything that I see, I make sure I pay attention to it, take some note and I go for it and I always find some solution, I feel like, you know, every day we can come up with new solutions, the previous job that I have, I always figure out how to do things, every day bring up some solutions and then, you know, save time, time managing too.