Okay, so for this question is, what do you do when priorities change quickly? So for me personally, I always, you know, take care of what is highest priority. So you know, for example, again, like I said, I worked at State Farm for like almost a year. Walk-ins come in, and I'm taking care of something on the computer, sorry, just my cat. Just, you know, taking care of something on the computer. Maybe I am looking over someone's profile, and they asked over email for help with something, but a walk-in comes in. Walk-ins are always first priority. And these people make a drive all the way over here just to, you know, stop it, sorry. These people make a drive all the way over here, so of course, you know, they're going to be our first priority. And I guess one example of that could be, I mean, basically the same thing, just, you know, what happened every day at State Farm, measuring out, you know, what is top priority. And, you know, there was one instance where there was someone waiting for a while because we use Teams to message people on our team like, hey, this person needs to add an auto policy. Can we have someone take care of her? Because, you know, we're all on the phone, so we're messaging. And you know what? I just had to put someone on hold, be like, ma'am, give me one brief moment. I'll be right back with you to check up on that for you. Got up, made sure that that person was helped and, you know, was taken care of by someone else that could add that auto, and I came back on the phone. Thank you so much, ma'am, for holding. I was able to, you know, ask or answer your question. So yeah, that's I guess that's one example.