Probably two things come to mind. With regard to medicine, I always want to help people and most of the people that would call in really were in dire straits and were seeking specific help. The physician I worked for does not take insurance and a lot of people can't necessarily afford a fee-for-service doctor. So I would suspect that he would jokingly have laughed and said, she's almost too good because people always wanted to go and see him to get help with their medical issues and not everyone could afford him. So I suspect that would be one thing that I could continue to do a little bit better or be more specific with people up front so that they don't get really excited and then they can't afford to go and see the doctor. In my sales career, a lot of people don't really know exactly what they want and I think my manager would probably have said if I could do a better job of helping a customer ascertain exactly what they were looking for, the process would have gone faster. I always try not to make people feel like they were being rushed and that I was empathetic and cared about what they wanted and needed. But sometimes when you're extremely busy, you just don't have the option to give that kind of time. So I would suspect she would have said that would be something I could work on is finding a better way to quickly get people to decide or at least inform me of exactly what it is they were looking for. That would have been the one thing probably that would be mentioned. Nothing else really comes to mind. Thank you.