A couple of really successful sales experiences I've had are gaining new customers from competing agencies where they weren't given any information on what they were buying or the sales agent wasn't ever available to them. And so I'm always very happy to, you know, get customers happy with insurance again where a lot of people aren't and they don't have the right tools or information given to them when they do buy policies. And so the success in that for me is just to always educate my customers as best I can and to give them a good experience within the insurance industry.