I think that the biggest challenge that I faced in my last position was that I was very shy and timid when I first started the job. The way that I chose to resolve this problem is I volunteered to do things that were a little out of my comfort zone, such as working reception, and I think that that has definitely done me a lot of justice in regards to being able to speak to people a little, a lot better, shall I say, than what I was when I very first started.