I haven't really been in a position that's required me to build relationships with potential customers. So I'll go off of my experience with dealing with current customers and patients. So when a patient or a customer calls into me for the first time, I usually take a reactive approach. So I'll just kind of let them start the conversation and then get a vibe or a sense of what they're going for. If they are really just interested in being as quick and efficient, just getting their question or their wants met, then I'll do just that. I will be as quick and efficient as possible and let kind of the service and the quality of my service really have an impact on them and just kind of cut the excess chatter and noise there. And I'll do just that. But if I get the sense they're a bit more talkative or they're wanting more of an experience to go along with the service there, then I'll try to get some sense of, find some common ground with them. Whether that be something as menial as small talk or dig a little deeper and kind of finding some common interests like a sports team or a show or a lifestyle. And then I'll kind of interact with them that way. But regardless, I think my main strategy when dealing with a new customer, regardless of the scenario there, would be to identify and find their want or their need and then do that work to address that as quickly and efficiently as possible and really let that service leave them satisfied and build a strong relationship with them that way. Because I feel like that would be the strongest way to build a relationship with a customer is just having a quick and efficient service and getting their needs met.