Well on question two I didn't get very far because I just didn't like my train of thoughts and how it was coming across and obviously I didn't do very well on answering number two. But how do I respond when I don't know an answer to a question? I'm going to let you know I don't know the answer but now that I know that you have a question on a certain topic I'll let you know that I'm going to go find out and that you'll hear from me by the end of a day or just so I can take some time to do the research to get you the answer or response that you are needing for your question.