I would consider myself diverse in that situation. I kind of adapt to each situation. So if I have a customer that is a longtime customer and calls in, we know like the customer needs a little bit extra attention, needs to talk a little bit more, I would definitely give that customer a little bit more relationship attention. However, if it is a customer that's strictly business and wants to get what they need done, and that's it from point A to point B, I could also jump in and just handle that for that customer while still giving them a good experience and treating them with empathy, sympathy, and reasoning with them, depending on the situation, of course.