Honestly, passion, a drive, and I do not take no for an answer. I close the sale and I'm determined to do it, but I treat people with the same respect that I want. So I'm pretty persuasive, but only when I know that it's right for that customer. I do not try to give them something they do not need, but I enforce the fact that they need what I've got, and so they buy. I guess that would be maybe what separates me. I'm very determined and very nice and humble.