The goals that I were given at my current position as a banker is to help assist the clients with all inquiries that they have as far as like overcharges and to make sure they know and how often they are overcharging to give callbacks and then to set up a meeting if you will whether it be over the phone or in person to go over their strengths and weaknesses of their budget and I exceeded those expectations because we had a roster for different callbacks in the beginning of the week and we had to proactively go in and pretty much tally to our general manager whether or not those calls were made and the outcome and the resolution of that.