My goals for professional development, I would like to hopefully work in a management position somewhere in an office setting. I have been working in a lot of customer service positions in my previous job with a lot of face to face interactions, and I'm hoping to advance forward to my professional goals with this job by learning how to do both, whether it's an office setting or face to face interactions. I think it will also improve my current, you know, customer service skills and strengthen those and help me become more confident. And to hopefully learn as much as I can in this job so that I can take it with me to reach my professional development goals.