I think the most important qualities of a successful sales rep is one of them, you have to be able to listen. If you can't listen to what your customer or client is needing, then you don't have the correct skills. And I don't want to say correct skills. You don't have one of the most important skills to handle that situation. You have to be able to listen. You have to be knowledgeable in what you're selling. And you've got to be able to use your resources. With those two things, in my opinion, you're very capable of closing, selling, whatever it is that you're working for, and ultimately making a better customer experience for that customer. And that always leads to return clientele or referrals.