So basically when faced with objections from customers who may be hesitant or resistant to purchasing additional insurance covers, I approach the situation with empathy and understanding. First, I actively listen to their concerns to fully comprehend their perspective. Once I have noted their objections, I strike to address them by providing relevant information and notifications about the additional coverage. I also focus on highlighting the value and benefits of the proposed insurance products, demonstrating how they can offer added protection and peace of mind in various scenarios. I also personalize my approach by tailoring my explanations to align with the customer's specific needs and circumstances. If the objection is based on misconceptions or misunderstandings, I take the time to educate the customer, providing clear and transparent explanations to alleviate any doubts or uncertainties they may have.