I liked how easy-going they were. The things that I dislike is they were trying to push sales. Doesn't matter if the clients wanted full coverage. They're mostly just saying, well, just sign up with basic coverage and then you can always add it on later. But we know with adding on full coverage later, it can be quite pricey. So clients were constantly upset. Little things sales would do was put in the wrong driver's license number, wouldn't verify the driver's license. Also, they would put in the client's name wrong. Just little mistakes like that that my department had to constantly fix and deal with the backlash for stuff that's not our mistake. And we would let the owners know and they wouldn't fix it.