I think what makes me a really great candidate for this position is that I have really great communication skills. I have a lot of empathy, which I really think that's a requirement for when you're working in customer service, and I'm very dedicated to providing just the most top-tier customer service. I've made it my mission to have an impeccable follow-up process for everybody, especially for those questions that I may not be able to get to right away because they require a little bit of research, which sometimes it does come up. I think with that, I have really great problem-solving skills, and I'm very reliable, not only as an employee, but as an agent for all of our clients. I'm there to have everybody's back, regardless of who they are in my life, which I apply that both professionally and personally.