So, the strategies that I have used in the past to build relationships with potential customers are, I'm a little persuasive when I need to be. And I am very empathetic with my clients and the customers that, you know, work with me. So, I like hearing them out. I like letting them know that I understand them fully. And I also let them know that I'm always here for them. I don't really say it that way. I'm not that direct with them, but I do let them know in the way that I talk to them. So, most of my clients in the past, as a personal injury case manager, they loved me because of it, because I will always act as a friend to them. And that's how we'll build relationships with them.