So my last position it was they really wanted one call closes and that type of thing and I did a lot of follow-up with my customers and that was not something that the company I worked for appreciated. And so I had a lot of outbound calls to clients to either follow up to try to sell to follow up to make sure everything went good and that's from my many years in the insurance industry. My last job was not in the insurance industry. It was for a car warranty company and they hated the fact that I made so many outbound calls.