So, when priorities change, the thing as an employee that I try to do is ask a lot of questions just to make sure that I'm clear on what those directions are and what those changes are, as well as just being flexible, being adaptable to whatever those changes might be. An example that I can think of is currently at the company I'm working, we have a little bit of a backlog of personals of loss, and recently one of my managers went through the inbox because they've been getting some messages from the client regarding some priority claims. They went through the inbox and found some priority items and they personally sent them to us to, you know, quickly prioritize and get out the inbox because the client kind of needed those. So that's an example that I can think of, and with doing that, instead of going into the inbox that we, you know, normally go into in the morning and start processing our claims, we just work those priority items, and then after we sent those out, we just got back to the inbox and, you know, start hammering out those personals of loss.