 So there was definitely a time when there was another case manager that was working on a case prior to when I started working on it when I picked it up. And she had accidentally mixed up a lot of the case details of that clients lot of the other case managers that were attempting to assist on the case as well. And it definitely made the client very upset because she wasn't getting, she felt like she wasn't getting the proper care she deserved or the proper attention that she needed in order to be able to get the funding that she wanted for her case and to be able to pay her bills and take care of herself that day. So what I had to do was reach out to the head of the servicing department and reach out to a lot of the heads of the company and really make it clear that there's been a major mistake. I need to fix this when you need to get it done. So I had to go ahead and re-edit her entire court case. A lot of the files that were in there were 100s of files. They had to get reorganized, re-swarded, and she was threatening to take legal actions. So I definitely wanted to make sure that I got it done properly, and in a timely manner for the clients to be, it would be satisfied with her time with us, you know, in the service that we were giving her. So I had to reach out high and low to make sure that we can get this this situation just taken care of and handled in a timely fashion within the same day and we got it done We got it in the same day by the end of the day and She definitely turned out to be happy camper once that was done, but it was a very challenging situation just because there's a lot of legal documents involved and multiple attorneys out in one case versus the other case So it was definitely a very difficult to deal with but I made it out and we got it done in square in a way