What do I believe the most important qualities of a successful sales representative? Okay, well, I guess you can make any kind of list you want on this, but really to do what's in the best interest of the customer, that's number one, okay? Do what you would want for yourself, all right? And people respect that. People respect that, not only you as a professional, but also as a person, all right? And that's really almost like a selling point, but to be a part of the team, okay, very important. Take feedback, input, share ideas and thoughts, criticism, positive, negative, and if you can't take negative criticism, you shouldn't be in sales, all right? You have to have a certain mindset, all right? Don't feel that you know everything about everything because I don't know everything about everything. I still have to make contacts and having questions answered even after 33 years in the industry. It's always changing, almost seems like day by day, okay? But I really honestly feel that the biggest strength is in the team effort, all right? Not only connecting the dots of all the insurable risk as I discussed before, but connecting the dots as a team, making sure you're all on the same page, all right, that you're there together in reaching the agency goals, very important, very important, that you understand the total picture, all right, not only for the customer, but for the agency, for the agency reaching its goals. So those are the qualities of a successful sales representative. And that's what really, really the best means of advertising is, word of mouth, that really successful sales representative, the qualities.