Geez, over the years, I've had many, many challenging customers from retailers in New York City to large retailers, to mom and pops. I think I've been able to handle and cross that bridge with them. Just being honest, listening to what they say, I think that one of my key strengths is my ability to listen, asking questions and listening to the answers, because I find that in most cases, the person on the other side of the table from me will actually tell me what they're looking for, what they want, what they need, if you just listen. So I'm much more of a listener and then an actor, trying to address what they've recently told me and working for a solution that suits both parties equally.