I'd have to say the biggest challenge that I faced in my last position, aside from learning and starting to earn my PNC license, I was already life licensed and I'm currently life licensed as well. I think it was trying to navigate through a conversation with somebody about how to get them set up with life insurance, making it more personable for them, figuring out their needs, and just getting out of my head so that I can be more confident in how I demonstrated or presented it to the person, and that was my biggest challenge. What I would do every day is work with my supervisor, he would come in, he'd sit down with me as a new customer, and then I would get more and more comfortable with our role playing to kind of like, okay, let me ease into this, aside from if I'm working with family or working with friends or just anybody that I'm just now meeting, I think it was more so working on that confidence and just knowing that I can get through the conversation and it's for the best of them, and I think more so for me, I just wanted to be the most knowledgeable so that I can feel confident. So every day I just kind of worked at it with him, we would role play, and then on my own time I would also study and refresh my mind.