So my goals for professional development would be to keep refining and gaining new skills. I've held a lot of different positions in call centers as moving up with companies, but I've never worked with insurance. So being able to learn and bring what skills that I have to that world would be great. Insurance has been around for pretty much ever. It's not being pushed out slowly like telecommunications companies with cable TV. So there's a lot more job security when it comes to insurance, and I'd love to learn it all.