Now, what separates me from other candidates applying for the same position? It's more or less because I'm an extrovert. So I want to say, because I'm an extrovert, I'm really talkative. And once I get the customer to, of course, talk to me, then their story just simply becomes my story. And I like to build a rapport with them. So that way, I get them to not only trust me, but trust the company as a whole. That way, of course, they're more likely to stick around and feel good about the situations that they're in.