Okay, so first I think I put the volume all the way up so hopefully you're able to hear me okay. The best manager I ever had that motivated me to perform well, he actually would acknowledge all of my accomplishments and I do like being recognized at work. I wouldn't necessarily say bonuses, but I at least like a manager who will reach out to me or let me know that I'm doing a good job. It does motivate me more because it makes me realize that I'm at least having my work recognized and I have a manager that pays attention to my performance and also pays attention to me as an agent. I don't necessarily like managers that will not recognize or acknowledge agents accomplishments or hard work. So just having that person there to acknowledge me and let me know all the work I'm doing is great and that I need to keep up the good work at least makes me feel better and it does motivate me to perform well during my job.