Well, what I liked most about the last company I worked for was that the job was really, really busy and there was always something to do, always something to look forward for and there was no day was the same like the other. So it was a very challenging job but very rewarding. In case of a very big case to deal with, we had a very good management that you have to escalate the issue and there was always there to help customers and I have never felt like a customer left angry or no issue unsorted. What I did not like from this company is that they could not guarantee a full-time hours. They don't have a full-time position and at the moment with my current situation, I am looking for a full-time job and that was the only downside of this position. Thank you.