As the general manager, I've often experienced numerous occasions where people had problems whether it's within team members itself or guests Usually how the situation would be resolved is listening to both sides of the story trying to figure out what it is that the problem that it is and try to resolve the situation whether it is making changes to scheduling or Whether it is assisting in other areas where the two employees don't interact with each other or the best way to make sure that the Business is running as efficiently as it can