For my goals that I've had at my current job, I was to try to decrease my average handle time when it came down to speaking with customers. And by me decreasing, I was able to stay back on track with my stats, as well as adhering to my schedule because I may be stuck on a phone call and what I've learned with how I can go ahead and get everything set for me to adhere is to make sure I have everything down so that way I'm able to adhere, so that way I'm able to go to lunch on time, break on time, clock out on time. Not just that, I've had so many goals, but one of my goals was for just offering and offering things to customers like how about this, how about that, that's my main goal even now is to always offer because when you offer, you'll see that the customer actually do need what you're offering. So there's a whole list of goals that I've achieved, but those are some of the goals that I did have.