Okay, so this is kind of going back to the last question. I think one of my favorite managers was one of my leasing managers when I first started leasing. He could be pretty hard on us, but I'm a firm believer in constructive criticism, so going back to those, like I said, favorite management styles, he was kind of hands-off during the sale itself, but wasn't hesitant to take the time to go through the call and work with us to kind of give us that feedback on what we needed to improve on.