Okay, so next question, why customer service? So I've been doing customer service for as long as I can remember. I've been in the serving industry, I've been in the property management industry, I've done healthcare, I've literally feel like I've done it all. Customer service though has a special place in my heart, I really enjoy helping people. I really enjoy, you know, people are going to call on those bad days and just being able to help them and really get them through whatever that they're needing help with is something that gives me joy. I had to deal with a lot of people who came in with a lot of problems at my previous job and so just being able to be that support person for them, listen to them kind of talk about their problems and being able to help with whatever I can on my end with whatever I'm doing at the time, it's just a passion that I have.