My role in servicing customers is to do and be whatever they need me to be in the role of customer service but honestly you know I always believe that the customer is always right even when they may not be but I do my best to try to come up with strategy to help them you know get what they need but also not you know demean myself or you know say something wrong about the company or whatever but I just believe the customers right and I think you should treat people how you should how you want to be treated and that's what I try to do