A challenging client I can say I've probably worked with was working at State Farm. We have a lot of clients that call in to extend their payment for their car insurance date. They want to change it. And I have clients that call in that kind of be really upset when I tell them that they've reached the limit of what they can do, unfortunately. But they be kind of angry, but I kind of give them a grace and be like, hey, I'll put in your notes that you can make a payment or something just to negotiate and let them know that we can, you know, help you make your payment, but you would just have to put something towards it because that's all insurance is about, you know, helping them out and we all go through things. So we all need to, you know, kind of stick together and build a good relationship with our customers when they're at hard times.