Number 4, tell me about a challenging client you have worked with and how you handled it. Okay, one of my jobs was to sit with elderly people, one of my clients, sweet lady, but she had dementia and as her stages grew and she got further into having dementia, her mind started to leave and she would start to say things like bad things to me and be fighting against me whereas I'm trying to help her but she's resisting help, so forth and so on. At that point, I knew what I was there for, I knew what my job title is and I know what I'm about and I know that all that she said and was doing to me, she didn't mean any harm by it because she wasn't even aware of what she was doing. So for that, just remain calm and know the reason why you are there and if you're there to help someone, that's what you do. Don't take it personally, don't take it home with you. I was there to help the lady, help the client or whatever and that's what you do. You just move with caution. Know why you're there and know your job and know what you're doing. That way, mentally, you can handle it.