Hello, my name is John Gines and I am applying for the customer service representative slash inside sales position. And when it comes to shopping for my own insurance needs, I think the two most important things are cost and support. When it comes to cost, I would just want to make sure, check a few other companies to make sure I was getting a competitive price. It wouldn't have to be the cheapest insurance policy, but I would like it to be competitive. And then support, I would mean when choosing what aspects of the policy I need, I would like someone to be there helping me go through the insurance policy because insurance policies can be long and they can use some confusing language. So if someone was there and helped me go through exactly, listen to what exactly I needed and show me exactly how we can get that covered, that would be great. And then also the ease of use and the support if something happens. So like if I had to make a claim, being able to call someone up and have someone answer and walk me through the claim immediately or even using an app to do a claim if it's a really simple thing. And then having someone walk me through the whole process till the end and get it settled as soon as possible and get the money back into my pocket. Those would be the things that I would look for while shopping for my own personal insurance. Thank you for listening, hope to hear from you soon.