I think with insurance I'm still learning that. As a person I'm very warm and honest and people genuinely like me. I think I really like people and I can make people feel very comfortable and confident that I'm able to present to them what we can offer that they need and sometimes you know they may have a policy, a business, a bot policy and they bring it to me and say hey how can you make this better or do I have what this says I have? Maybe they do, maybe they don't. I'm very honest and straightforward. I can be tactful. I try to be tactful but sometimes I think that I'm outspoken or blunt maybe but I think people just need to be able to see what they've got and know what we can do to make that better. I think that I do bring that to the table and I don't know, we'll see. I mean it's still a new world for me but I think that I'm a go-getter. I'm not afraid of a challenge and I'm willing to try so that's me.