insurance industry is that I entered at a time when I had no idea what I wanted to be when I grew up and I ended up going to work at the Hartford when I was 22 or 23 and I ended up finding the career for the rest of my life. I genuinely love insurance. I love helping people. It's my favorite thing about it is that I'm able to help people with what they don't necessarily understand. I help them cover one of their most expensive assets most of the time and I'm able to do it in a way that doesn't make anyone feel dumb. I don't like making my customers or clients feel dumb. I don't ever want someone to call and go I really wish Christine had explained that differently because when it comes down to it I'm an expert and they are not. Even if they've been in the industry and you know it's been a few years since they've been in it they don't necessarily know what's going on with insurance. I like being able to go in and say hey this is what's going on this is why your premium is the way it is this is what we can do this is the benefits this is the detractors. I like being able to help people and that's really my favorite thing about insurance in the insurance industry. It's really tough right now just the way that the industry is right now and how expensive everything is but I like being that person that helps. I've always been a helper.