My best example of customer service, in my opinion, was when I worked at Enterprise, we would sometimes drop off customers at their homes if they did not have rides to pick them up. So, what I did was, we typically had a 30-minute window before we closed when we'd stopped dropping off customers, and someone came to drop off a vehicle about 10 minutes before we closed, and their ride could not come and get them anymore to take them home, so I offered to take them home, even though it was past that time window, and my boss okayed it, and even though they lived about 20 or so minutes away from where we were located, I really didn't mind doing it, and I helped them get home, because otherwise they would have been waiting there for, I believe it was an hour, is when they said their ride would be there. So, I took the initiative and helped take them home to get them home earlier.