One of the biggest obstacles I faced in previous roles would be facing objection. Initially, when approaching sales or service, especially remote, when you don't have that face-to-face interaction with your customers, it makes it a little bit more difficult to persuade them or get them to fully understand the benefits that a certain product could have. But once I learned different techniques from agents who were experienced and who had knowledge on great ways to persuade and also educate our customers, it helped me a lot in the long end. Also being understanding that every time is not gonna be the best time, but just making sure you're getting that full point across so that if it is something they're interested in, they'll know all the benefits when they are available.