A few things that I currently like about my current company is the camaraderie I get with other agents, also being able to just hear everybody's stories, talk to new people every single day, the amount of amazing things I've heard, just helping somebody out with their auto insurance policy or their renter's policy or their valuable personal property ones, the amount of stories I've heard are just amazing, getting to connect with people like that is my favorite part of my current company. The things I dislike are the fact that, again, it is a third-party call center, so even though I work for a specific company, I'm working underneath one that mandates everything, and unfortunately call centers are known for their toxicity, so they are constantly pitting other agents against each other, and just the toxic work-life culture, there's no work-life balance, and I just need better.