so I used to sell phones and we had contract customers and prepaid customers so prepaid customers we were told to just sell them a phone and you know push my store don't really help them like that no that's not sure you know mo that's not what you're supposed to do so anyways it's a little woman she comes into the store she's like hey I bought a phone I really do not know what I'm doing to set it up and like I said yes it is very much against the rules no matter how old someone is even if they're not tech-savvy you're not allowed to after you sell them the phone there is nothing you can do so it is very much against policy to touch customers prepaid phones if they're not a contract you know I'm saying anything like that do not touch their phone so she's like hey I really need help setting this up my grandkids aren't around I have nobody to help and you know so I took it grab a phone and I was like what do you need help with what's the problem she was like I just cannot make a call I'm not used to using touchscreen phone so of course I gave her a minor rundown I say hey the green the green phone looking button that's what she used to call and dial numbers the blue little square box this blue button as because you know it was an Android is the button you use to text people she said I really won't be texting anybody I just needed to make calls so I said yes ma'am so the only thing I'm gonna put this on the center of your screen I'm put this green button right here on the center of your screen so if there is a time that you need to make a call this is the only button you have to press and numbers will pop up so