So, I personally do not experience problems with team members because I am very adept with my observational skills and conversation and in more of a professional-such visual capacity whenever you're dealing with associates on video, I'm able to read tells and kind of nip the problems in the bud before they begin. So, if somebody's feeling uncomfortable about a subject matter and you hear a lot of ums and errs, very quick to just not-to like either cut off the other associates, say it's three associates in a room and one associate's starting to say something, so I'm real quick to be abrupt. Be like, hey, let's get back on track. Let's say, let's work on this project. I think there was something to go on with the sales report, so I'll throw something quick out there just to change it back so there's no escalation. And then if it does escalate to that point, I find it best to really just lay down the ground rules and be like, look, what you did, very highly uncomfortable, I don't really appreciate it. And if it happens again, I really think I'm going to have to report it to HR. And then that's when you get HR involved and make sure you can get them to work through everything. But all in all, I feel like most situations can be resolved just by putting yourself in the other person's shoes. If they're cranky or just being kind of mean, then give them a little bit of space that day. If they're happy and then all of a sudden they look a little down, maybe they can use somebody to ask them how they're doing. It's real big on situational awareness so that you can avoid these problems before they arise.