So, small talk I think is a great strategy, it's, I think, almost underappreciated a little bit. Being able to make that little connection of changing from a, this is someone who's just trying to sell something to me, to this is someone who is being friendly with me and is trying to engage with me is a mountain of difference in someone's mind. And then, just trying to get little clues from someone on how they speak, how they dress, on what they're like, willing to go, where they're willing to go with, in a conversation or in a, and then, therefore, in a sale, I think, is the biggest strategy I would use to build a relationship with a potential.