I would say the biggest challenge that I faced at my last job was dealing with understaff during high peak times, during like claims and different things like that. Just due to that, it did have a delay in processing claims, and it did have a lot of pressure on our clients and our teammates as well. One of the things that we did was to resolve that issue was to prioritize our work. And also, our colleagues had came together collectively as a team and decided to take on different tasks in different areas. As a result of that, we were able to reduce the processing time with servicing our clients. And with that, I mean, I did appreciate how everybody pitched in to support one another during this challenging time. And by us doing that, it did also help with our customer satisfaction and we were able to reduce the stress of all the tasks that we had.