I would describe my personality as a fixer, I guess. I like dealing with difficult clients who are upset. I love deescalating those situations. I worked at State Farm for five years, and one of the last things I did before I left was help an insured find their car, who are a third-party tow company have lost somewhere. I don't know why. I guess maybe it's like a challenge. And I also genuinely enjoy helping people, and I want to give them the same level of customer service that I would expect when I call a place, especially right now with everything going on with COVID. I think employees have gotten a lot more comfortable kind of being a little bit more rude, to be honest with you, and I'm not okay with that at all. I think it's better to dance with a customer than buy.