An ideal workday, what that looks like for me, an ideal workday would be to log in at the specified time, go through my Outlook emails, answer any voicemails that I have. If I'm on an inbound caller, be ready, logged in at the appropriate time, and ready to take incoming calls to answer any questions regarding, to assist the claimants or insurers. I'd be able to stay on task throughout the day, completing any tasks assigned to me, to completion, and make sure that I take my breaks on time and complete all my work tasks that I need for the day. That's what a workday would look like for me. And if there's any overtime, always willing to work that as well. Thank you.