When I'm in a situation where I don't really know how to answer a question, generally my first thing to do is to make it clear that I'm not perfectly sure. In a job situation, like if I'm talking to a customer or whatnot, I tend to make them know that I may not have the experience to answer the question, but I do try to find and point them, the customer, into a direction, into someone who can properly answer that question. I never want to leave them high and dry with their question unanswered. I just leave them on their own. I'll definitely try to point them to somebody who can answer their question, because we're all human. We're all going to know answers to everything in a given moment, so I just do what I can to acknowledge that I don't know and try to help in the best way that I can.