Hello, so a typical day at my current job I start off at walking in and going to my desk. I see if there's any new mail at my desk, go through the mail, I see if there's any cancellation letters in there and if there are I scan them and let our marketing and sales team know that we have received a cancellation so that they should probably go ahead and give the homeowner a call and I also call the homeowner and see what the cancellation was about, see if there's any more information I can get so our sales team can go ahead and contact them and see if we can't save the deal. After that I go through my emails looking for the same things, maybe see if there's any missing paperwork I have received beforehand. Then I start going and looking at my daily downloads and what those include are what we called red lines and those are a list of the previous day's sales and I go through and I start downloading all the data and downloads I need to start converting all of that data into our system so that I can create folders and files for each customer. After that I continue to do that, that's usually the majority of my day and then from there I go and recheck my daily downloads and see if there's any other new files for previous customers and go ahead and check in with our marketing team as well and our project managers to go ahead and see if there's anything they need from me, if I need to call any homeowners and see what else is needed for me.