Hello, my name is Olivia Philippe and I would like to just say that at my last job I was a front desk representative. I answered phones and I dealt with customers in person. I work with people well and I work alone very well. I get the job done and I'm a quick learner. I achieve my goals very often and my goals every month was to at least sell at 15% and I always sold at 16 or 17%, maybe even a little higher, if not every month, definitely every other month and I definitely achieve my goals quite often and I get along with everyone. And I exceeded them just by talking to the customers and selling good. I got to build a good communication when it was in person and over the phone as well. You just have to have a good, you know, you have to have a good...