The only decision I think I ever did was when I had a client on the phone who didn't speak English. He was actually Korean and no one in our call floor didn't speak Korean. So I went above and beyond, I went on Google and looked for a translator, add that person to the call, you know, let them know HIPAA verification, this call is being recorded, you know, taking consent from the person who's going to translate for me and asking the Korean man for his permission to do the three weeks. So yeah, so that's pretty much what I did and yeah, and I didn't have to ask my boss, I just pretty much did what I have to do to get the sale.