 >> Hello and good morning. My name is Marcus Vkeir. I currently work for a Halstead Management, aka World Wide Plaza at 350- Street, New York, New York. I currently work as a concierge and dormant at this place of residents. It is a high end condominium and we serve our guests every day, 24 hours a day, seven days a week. I currently work the 3 to 11 shift and I hope about guests within the issues they may have if they need to get a spare key for their apartment. We will enter their information into the system, verify it is now, and we will also go ahead and verify that they are in an e-system to make sure that they can get their spare. We currently take anywhere between 50 to 100 calls a day. We have rotating shifts so I currently work the 3 to 11 shift and outside of just general customer service maintenance and upkeep dealing with work requests, any sort of work orders, movements, etcetera, entering any new information I may need to be entered into the system. We also daily log packages and outside of that just general customer service. I also before that have worked for another company named Stonehenge as a concierge/doreman before. This was an on-call job during the summer to see where it may take me for any employment opportunities. And then I also worked there and with Austin Management for a short period of time averaging around eight hours a week between the two positions before I decided to quit the on-call position with Stone Edge. And then before that, I worked for Amazon logistics as a flex worker. Basically, we deliver packages and ensure that all of the routes were on any correct path and ensure that all of our customers receive their orders, anytime they fashion, making sure that all of the routes are correct and working with our IT personnel to make sure that all of our systems were open- running. Thank you.