So I would say the most important qualities of a successful sales representative would be being a good listener and being able to ask a lot of questions within the discovery process is vital at the beginning and then being able to show empathy towards the customer situation is really going to allow them to trust you at the beginning. I would also say being very detail oriented is important because you want to make sure that you're crossing all your T's, dotting all your I's, especially with legal contracts and I would say problem solving skills is very important because not every situation is going to be the same. So you want to be able to know how to think outside the box and also put together certain solutions for customers that might not always be ideal situations. Having ethical conduct is very important. You really want to be a trustworthy person, always doing the right thing, even when no one's looking and making sure that not just the customer can trust you but also your employer.