I believe the most important qualities of a successful sales representative, making the customer feel like you care. Genuinely care. Care for them. Make them feel good. Make sure they know everything's okay. You're going to take care of it. They need to be able to trust you and everything that you're going to be doing. So that's kind of the biggest thing for me is just making the customer feel like they're somebody, not just another person of yours. Make them feel like you're there to help them.