Some of the goals that were given to me was to work renewals 90 to 120 days out, and those were met by running expiration reports about 150 days out, and just preparing spreadsheets, looking at expiring exposures, going back to the clients, asking for updates, and just making sure that the markets were still lined up with the client's needs. And for the most part, given the cooperation of the carriers, those goals were met. Also another goal that was set was to at least have the certificate done on the same day unless it was a rush to have it done within an hour. Those were always met. Also, you know, when a client would reach out by email, we had a good day to 24 hours to get back with that client with a response after prioritizing those requests.