My ability to know exactly what the customer needs through listening and assessing, discerning what they have to say and knowing what we have to offer them. Also inspecting through my experience of assistant management and security, as well as accounts payable and purchasing, inspecting all details of the matter, whether it's a storm that hit a house and knowing exactly what damage was done by the storm and what isn't. I've done some remodeling in houses, so I know a lot about those things. Vehicle wise, I love vehicles, I drive a standard vehicle, so I know a lot in that situation. So having customer service and knowing what they need and knowing what to inspect and what we have to offer, as well as being very tech savvy, computer savvy, Excel, Microsoft Office, POS systems, uploading and just collecting data. And having a true desire, whatever company I am with, every time I am fully motivated and devoted to making sure that your company is profitable and retention and genuine care for customers and what we have to offer are key in that.