I prioritize my tasks according to what is most important. If there's something pressing that needs immediate assistance, then I make that my priority. But if something pops up that just cannot be put aside, if I'm not engaged with a customer or someone dealing with the public, then I will put that aside for just as long as it takes to deal with this crisis, if you will, and get immediately back to what I'm doing. If I'm engaged, dealing with someone in the public, they have my full attention and they have to be taken care of.