Well, at my last job, you have to be a caring and empathetic with the customer, with their situation. When they call in, they're obviously not happy, they have a situation, and you have to relate to that customer in order to, well, one, calm them down, and you get the information that you need in order to correct the problem. As for competitive, I'm really competitive with myself. I'm a team player, so I really don't like to be competitive with my team, I'm competitive with myself. I like to grow and succeed as a team, not necessarily have one individual sitting out. I'm very professional and strategic in my thinking, and in fact, at my last job, I had to make a lot of decisions, I made decisions often, my manager was the way I'll be in a situation where a long-standing customer wanted to place a low call on us, but we wanted a 15% discount, this was a freaking discount, and my manager was the right person to put it for you. Well, I considered the organization's missions, goals, and core values, and drafted this strategy, and the opportunities to improve it, and so I went in and made decisions, and it was actually a win-win for me. I'm very professional, very active in my career, and have been, going on these jobs.