Before my position in Chicago Records Management, I actually had a six-year long career at Prescription Lifeline before I had moved out of state from Texas to Chicago. And during that six years, most of it involved me doing the back-end work, doing the paperwork, doing the internal stuff in regards to the paperwork and the systems. There were a few times where I would call the patients directly and not just the companies that we would be assigned to help with. My goal is to, while it might be a detriment or maybe something I shouldn't mention in this sort of interview, is that I do sometimes have a stutter that pops up. And my goal is to help break through that and be able to speak more clearly and better towards the customer end on people on the phone. And I feel like this position would be a great icebreaker for me to plunge into that and perform that more than I ever have and develop myself in that regards more professionally. I already feel that I am able to perform internally and from company to company. I want to solidify my being able to speak more with customers who might not be so used to terminologies that may be used in company or in the office.