Well, I wouldn't recommend this to anybody, but there are plenty of times when I've gone above and beyond normal expectations. The first thing that comes to mind is I've done things for no commission as a real estate agent. That doesn't make it right, but it helped people in their situations if they didn't have enough money to close. I've emptied houses, put my rubber gloves on, and done some serious quick cleaning prior to a walkthrough. I know this isn't insurance related, but I've just been one of those hands-on people that know how to get it done and make everybody happy.