Working as a server, we always have challenging clients, multiple a day. Sometimes you get the good days where you only have a few. But for the most part, most people are pretty good when it comes to communications, as long as you are openly communicating with them. There really is very few issues that arise, even with the more challenging or more difficult customers that we would have. However, for the ones that were even more so challenging, what I would always do is just stay assertive. I can't roll over on my back every time someone complains about food and give everybody free food, or I wouldn't have a job. So you just have to stay assertive while also staying tactful. At the same time, I can't be rude to a customer, of course. So you have to steer the conversation in the way that I would like it to end or the way that I would like it to be steered, while maintaining a kind demeanor on top of all of that.