If you were to ask my previous boss what drives them crazy about me is sometimes I'm very long-winded. So if I'm with a customer that only needed to pay their bills, by the end of the conversation I know half of their life story because I guess I just talk too much. So that's probably the most thing that my previous boss would complain about is I didn't end the conversation abruptly after the sale. I kind of was friendly and was just making customers comfortable enough to basically tell me their life story.