Good morning, my name is Zachary Horn and I just wanted to give you an understanding of why I first looked at the job and thought it would be a great match for me. When I went on your web page, I noticed that the first thing that came to mind is the connection that it was when the two people were shaking hands. That is something that is so unique in the business world and it's more important that you understand why it's a connection that needs to be made. It's because when you make a connection with a customer, you do two things. One, you build rapport with that person. Two, you increase your customer base. When you're increasing your customer base, you're increasing your assets, you're increasing your revenue, and you're increasing your output, which allows you to do more things with your family, with your life, and with your dreams. The company will benefit more by a person who's willing to make those connections no matter what. Pushing for those connections is the grain that we should always look to build on. When we see a person that doesn't understand the need to connect with their customer, we also will see that when you look over the next six, seven months, you'll see that their business will either fall off or it will be so stagnant that it's not even calculating the way that they needed to prepare their family for the future. When you are doing that, when you are connecting with that customer, when you are bringing them all the information that they need, being concise, being considerate, and most of all showing the empathy and concern and connection, and showing them most of all that you're listening to what they're saying. Everything that they say that they need, you're able to get them the best product possible. And when you're able to do that, you're creating a lifeline of customers where it's coming from the grandfather to the son to the grandson. Those connections last forever.