Most important qualities for a successful person in this career is your listening, your tenacity, your passion, and above all, being able to get the customer's trust. As soon as you have a customer that's willing to listen to you and understands what you're bringing to the table for them and you're showing the importance of how good the insurance benefits they'll have are, you for sure will be very successful in your career because you're laying down the foundation for a good, longstanding relationship with that individual.