One of the biggest challenges I faced in my current position at Medwise was that we were implementing a new program and a client was having some trouble with the program and it just was not operating up to the capacity that the client needed it to. So I was able to research, do some problem shooting, I was able to replicate the issue on our end and was able to work with other departments to get that bug taken care of and we ended up shooting it back to the client and the client actually was very, very pleased. It worked out very well and they even called my supervisor and thanked them and gave some praises as well.