A few years ago, I was working as a bakery clerk at a grocery store, and it was during the holiday season. We had a big run on the fresh-baked goods, and so we were running out of bread. And we had told a customer, you know, I'm so sorry, we ran out of bread. It's going to be about two or three hours while the bakers make another batch of bread. So I felt really bad for this customer, and I thought that, you know, maybe this is a little non-standard procedure. But I got permission from the department manager and the general store manager to provide one of these fresh-baked loaves of bread at a discount to the customer. So I went ahead and provided the discount sticker and applied it to the loaf of bread. In this instance, I figured that the better customer service and kind of stepping outside the normal standard operating procedure could be appropriate. But that said, I mean, I still followed like a chain of command. I got permission from both the department manager and the store manager. You know, and if they had said no, then, you know, there's nothing really else that could be done in that situation.