having a day planned out, going through your daily goals, knowing your objectives, making sure you do all your follow-ups with your customers, reading your emails, and whatever process you have for cold calling or calling to reach out to customers, or follow-ups, making sure you get all those taken care of, and your daily process, whatever, set up by your management to go through and have everything going. And as a salesman, always be looking for something, sometime out of the box, to create, to get new customers.