So, working in insurance comes with its own unique challenge of problems. There could be many different ways to answer this question, but I guess the first one would be if I was having a problem with another coworker or I thought they were doing something incorrectly, I would go to them directly and have a conversation about, hey, why do you do it that way? Maybe I can change my way if I think it's wrong, or maybe I can share some insight on things that I might have done a little bit differently, and maybe see if we can come to some common ground as a team versus having a lot of animosity amongst each other if we do things a little bit different, such as processes or sales or different things that may pop off. In regards to problems like with clients, most of the time I would turn to my management team and ask them, hey, how would you handle this type of problem or handle this type of situation that I'm faced with? Get some inside knowledge from them to see if maybe they would do something a little bit different and why they would do it that way. A lot of times I would end up having to call underwriting because it was something we just couldn't solve in the office, so we would have to call underwriting, figure out what the problem was, and most of the time it was a task that we could handle within our own office without even having to get a client involved.