but I think I have a little bit of sales like experience because when I was working in telecoms they normally like let us you know sell to customer but not directly like we got to do it in a way whereby you just inform the customer about promos that they are having or things that we're having to sell right at the moment that can benefit the customers in the long run then you know try as much as possible to like sweet-talk the customer and let the customer realize that if he's not you know taking advantage of this benefit the benefit is just gonna be there without him using it so