So, a challenging client who I had to work with, and I had it, I also sell cars at auto city. The most challenging thing that I had to do was sell a car to a person that sells cars. Just me, my personality, my demeanor, my confidence, what I can bring them that they couldn't get from another car a lot. Again, I studied auto city credit in their finance, in-house finance program, and I was able to explain it to her in a way that no one could. So, I took my time. Yes, she was angry. She got aggravated, but objection handling is what I do, and also security. So, to be a licensed security officer, I know de-escalation can help in making somebody feel safe and comfortable, and also letting them know that you know what you're doing in your position also comforts them as well. So, just being able to be myself, let her know that she was safe, letting her know that this is what I can do, why I can do it, and how I can do it, when I can do it, was the best way to handle that situation. She walked away with the car, and I got a five-star Google review.