So, I have worked in the Capital One environment, and when it comes to conflicting appointments and schedules, I've seen people triple booked for timeframes and whatnot. In terms of helping an executive manage conflicting appointments, that would probably be something that I would reach out to the client or customer, get an idea of the timeframe in which they need to speak to them and what the importance is, and then see if they're able to reschedule. If not, I might even step in, if it's appropriate, and see if I could attend something for the executive while they're in another meeting and take notes, things along those lines to keep the flow of the business going, and just make sure that all the customers and clients are taken care of, as well as the executive not being overwhelmed with their appointment schedules because we're only one person and we can only be in one place at one time. So, also, if it's something where they're dealing with on-site, seeing if a conflicting appointment can also be done over the phone or on a Zoom, trying to continue to maintain good rapport with our customers or clients and not make them have to wait for anything or, again, overwhelm the executive.