An example of a time when I went beyond my employer's normal job expectations to get a job done would have to be my prior job with GEICO. What I ended up doing was I actually started our dealership program. I knew that our office had a goal to reach at the end of the month, and we were getting incoming leads from a marketer. However, those leads were not always quality. And I did have ties in the community with a couple of dealers. So what I did, I went to my office or agency owner at the time, and I told him about the connections that I had. And I asked if he would be interested in maybe starting some type of partnership if they could send us qualified leads. I got the green light from the agency owner, and then I did reach out to the dealers. And from there, we were able to begin our dealership program. So I believe I went above and beyond because I didn't have to begin this program, but I knew that it would be beneficial as far as getting us leads in the office, which in turn had four consecutive months that were top of the region.