So I had a problem that was a while back when I used to work for Pine Communications with ANTT we had a couple of customers a couple that bought two phones from Sam's Club but they didn't activate their phones we told them take them back come back to us we'll give you a lower deal plus we will put you on a discount on there they'll make it cheaper for you plus we'll add insurance on there to make sure that if anything happens cracks breaks theft anything that's covered you'll be indemnified for that we basically returned they basically returned those phones and we processed them got them all done signed them up got them checked out added anything bonus to that screen protector case any thing else needed we put it on there so basically we were able to take one opportunity that was mishandled from another place we turn it into an opportunity that benefited us