One of the biggest challenges I had at my previous position was client communication. I had an instance of where a client got very angry with me, and it was upsetting to me as well, but I mediated and calmed the client down and we were able to resolve the case very quickly. It was just a jarring instance to know that some people aren't always the most kind, especially when it comes to things of the legal career. Clients in the legal field are very emotional, have a lot of crazy things going on in their life, so you kind of have the unexpected. But I've learned how to manage client communication, not allow it to overtake me, not allow them to constantly distract me from work while at the same time keeping the client informed of their case in a respectful manner.