Hello, I'm Maria Ramirez. I actually prefer to be called Mary. I've been in the customer service industry for more than 10 years. And I've been an assistant manager for the last two years. And I was a leasing director for about five years. I'm a very passionate person. I actually love to help others, as well as, you know, set goals for myself and challenges that I can actually accomplish. I'm very, you know, how can I say I'm very determined, especially when it comes to meeting any goals.