The skills that I bring for this position, it gives me, I have over 10 years experience of handling customers over the phone in a call center environment. I'm able to assist the customers with their needs to make sure that they understand that they are not being ignored. They are being taken care of. And to also support, provide excellent customer service on behalf of the company. I am efficient with note taking. I'm also efficient on investigation and making sure that I provide sufficient and effective information to the insurance and customers.