So, the skills that I could bring into this job, I do know quite a bit about different departments going into insurance. I know GEICO is more of a call center, so we were a little more limited as far as not being scripted so much, but we did have a certain way of following the calls that were coming in. But, I did work in many different departments with GEICO, so I started in customer service and worked there for two years. And most of my other jobs that I had previously, before I got into insurance ten years ago, were customer service related as well. And then, so I have a lot of customer service skills dealing with people, so I have a lot of people skills. And then, after that, I moved into the retention department, which has a lot to do with sales. We had to resell the customer the GEICO policy, and I did have a great retention rate of about 78%, which was one of the highest percentages in that department. And I'm still on their wall of fame for having that highest retention rate there. So we had to resell the policy back to the customer who was calling in to cancel and get them to stay with GEICO. So I have a lot of excellent skills in that area. If people are calling in to cancel, by researching what other companies have and the benefits that we have by staying with the company you're currently with. So learning all the excellent benefits that Allstate has to offer that other companies don't have would be a great way of reselling that product back to them. And then, of course, I did move into sales at that point because I wasn't getting a bonus in retention, whereas moving into sales, I could get an additional bonus. So I did do sales for about three years there, and that was a lot of fun. Definitely loved sales. A little monotonous because there was kind of a scripted type of thing and they wanted us to just, you know, all day sell, sell, sell, sell, sell. Loved it.