One of the biggest challenges that I faced in my last job, working in insurance, would have been building a book of business from the ground up. When I was working with the agent that I was working with, before he sold, he had bought my very small book of business from me. We had emerged and became one company and had to grow from the bottom up. We were growing out of the Sildotna area and COVID had just hit. It was really intimidating because we all ended up having to go remote, although I was already remote at the time. It was learning different techniques to sell to people when you're not face to face with them. We ended up having to learn a lot about sales techniques, different ways that we can kind of hit that emotional button being on the phone because not being able to see somebody face to face or kind of read their body language or know if we're hitting that button of emotion to purchase or to understand the need for this specific product is a little bit harder when you're remote. Learning how to do that really quickly while facing COVID and growing a book of business, that was probably one of the hardest things that I've ever had to do. I worked late nights, worked early mornings. We were kind of that 24-7 agency because we, at the time, were just handling people's needs as they called in or as things had popped up. It was a little bit more of a challenge to learn how to sell interns that way. Even though I was a pretty diverse salesperson, I would say, it became to the point where I felt like I was starting all over and was really new to this process just because I didn't know how to sell to somebody when I couldn't see them face to face.