So, like I said earlier, I am a researcher about profession, both qualitative and quantitative. And when I'm gathering data from my client, I take time to ask a lot of questions. So I use the spirit of inquiry, asking questions just to assess what are their goals, what are their challenges, what have they done already. And what are some of the reservations they have and concerns. And then if I feel the need, sometimes I'll reach out to the insurance company to speak with their representatives to assist with case design. I like to then present the information that I've gathered from the client to the insurance representative so that we can put together a case that also includes a recommended solution. And sometimes if need be, if the client is looking for articles or information to enhance their financial education, sometimes I might conduct research online to gather some information or gather some product knowledge materials from the carrier, and that's a form of research as well. So those are the different ways that I conduct research as an insurance professional.