INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(30696, 18193, 839, 4747, 1, NULL, 108, '20243191635264001.mp4', 'How often did I meet or exceed goals at my previous position? A lot of times we had spiffs, you know, if you got so many upsells, you know, you would get an extra bonus or something. And, you know, I would say a lot of time I did meet and then were sometimes that I did exceed some expectations. It\'s not always possible depending on, you know, the phone calls that you you do get. It\'s, you know, of course random, you know, who\'s ever calling in and what they\'re actually needing if you do have the opportunity for an upsell. Some other goals that we had were length of time on phone, length of time on hold, callbacks. That was, you know, obviously something we tried to avoid. We tried to make sure that we answered the customer clients questions, you know, the first time that they called. I would say that I did really well meeting and then I did exceed some of the goals that I had set and I was quite proud of myself. So I think I\'m really good at knowing what\'s expected of me and then trying to manage my time on the phone to try to have as least time on the phone, at least time holding, but still offering excellent customer service and making sure that we\'re taking care of the customer client.', '2', 0, '0', '2', '2024-03-19 20:10:52', '2024-04-18 23:00:18', '2024-04-18 23:00:18'),
(30697, 18195, 817, 4625, 1, NULL, 115, '202431913122393124.mp4', 'Specific questions other than talking about how the money is specified or earned and of course I\'m understanding that there\'s no residual income here which is what I\'ve been used to in most cases other than doing the benefit enrollment counseling because there have not been nice paydays in benefit enrollment but nothing that helps me going forward into retirement. I\'m looking forward to getting further information about what I can establish in let\'s say five to seven years of retirement dollars with the organization. I am aware that there was at least at one point a strong relationship between American Family and Costco. I remember seeing the ads and looking into that a few years back knowing that that was that was there. I don\'t know if this is tied to that or not but that\'s a great relationship to have if you do have it because obviously I enjoy talking to people that know what they\'re interested in whether it is the life insurance or their benefits or their homeowners or their auto insurance. You know there\'s all types of insurance products out there and I can speak to the language as appropriate but when they have an idea of what they may have heard or whatnot I\'m here to clarify and then put them into position of what\'s comfortable for them. So my only question is unless the training is specifically different to that regard seems to me that\'s how it all comes out in the wash but I am interested in how the training is set up of course and I believe scripts are excellent as long as you understand that they are to guide you and that putting my flesh upon any script is what makes the difference.', '2', 0, '0', '2', '2024-03-19 20:12:28', '2024-04-18 23:00:18', '2024-04-18 23:00:18'),
(30698, 18156, 439, 2625, 1, NULL, 21, '202431915184835542.mp4', 'I chose to apply for this position because I want to work for a company who cares about their employees and gives the ability to their employees to move forward in their careers. I want to be able to help customers find the right insurance and really set them up for success in the future.', '2', 0, '0', '2', '2024-03-19 20:18:59', '2024-04-18 23:00:18', '2024-04-18 23:00:18'),
(30699, 18156, 439, 2626, 1, NULL, 14, '202431915192520423.mp4', 'I\'m interested in insurance sales just because of the way the market is you know it\'s tough out there and I want to be able to help customers really feel secure in what they decide to move forward with as far as insurance.', '2', 0, '0', '2', '2024-03-19 20:19:32', '2024-04-18 23:00:18', '2024-04-18 23:00:18'),
(30700, 18156, 439, 2627, 1, NULL, 38, '202431915202174826.mp4', 'A little bit about my telephone sales experience. I worked for CarMax for the last eight almost nine years as a business operations manager and we were constantly reaching out to previous customers that purchased vehicles and trying to get them back into the door and to purchase something else and we were also reaching out to people who had come into the store and left their information to see if they were needing our assistance or if they would give us a few minutes to kind of talk them through what CarMax was all about and I believe that lines up pretty well with you know telephone sales.', '2', 0, '0', '2', '2024-03-19 20:20:40', '2024-04-18 23:00:18', '2024-04-18 23:00:18'),
(30701, 18156, 439, 2628, 1, NULL, 51, '202431915214715263.mp4', 'CarMax\'s sales metrics and goals were pre-written for us by our corporate office, however, as a leadership team in our current store, we had a slogan called One More Car, meaning reach out to one more customer, make one more car sellable, really just go the extra mile to get customers in the door and a new vehicle. As far as exceeding those, each and every month, as a management team, we would get together and come up with an action plan to meet our sales goals and even exceed them by motivating associates within the store.', '2', 0, '0', '2', '2024-03-19 20:22:13', '2024-04-18 23:00:18', '2024-04-18 23:00:18'),
(30702, 18156, 439, 2629, 1, NULL, 15, '202431915223880845.mp4', 'If you were to call my references, every single one of them would say I\'m dependable, hard-working, career-driven, dependable, and just all-around accurate in what I do.', '2', 0, '0', '2', '2024-03-19 20:22:57', '2024-04-18 23:00:18', '2024-04-18 23:00:18'),
(30703, 18166, 867, 5125, 1, NULL, 44, '202431915263096841.mp4', 'you you', '2', 0, '0', '2', '2024-03-19 20:26:32', '2024-04-18 23:00:18', '2024-04-18 23:00:18'),
(30704, 18166, 867, 5126, 0, NULL, 38, '202431915281269214.mp4', 'you you', '2', 0, '0', '2', '2024-03-19 20:27:26', '2024-04-18 23:00:18', '2024-04-18 23:00:18'),
(30705, 18166, 867, 5127, 1, NULL, 74, '202431915294890022.mp4', 'you you you', '2', 0, '0', '2', '2024-03-19 20:29:51', '2024-04-18 23:00:18', '2024-04-18 23:00:18'),
(30706, 18203, 817, 4621, 1, NULL, 16, '202431915294745522.mp4', 'at all. That\'s against the law and I will never break the law.', '2', 0, '0', '2', '2024-03-19 20:29:56', '2024-04-18 23:00:18', '2024-04-18 23:00:18'),
(30707, 18166, 867, 5128, 1, NULL, 51, '20243191530569637.mp4', 'you you', '2', 0, '0', '2', '2024-03-19 20:30:57', '2024-04-18 23:00:18', '2024-04-18 23:00:18'),
(30708, 18203, 817, 4622, 1, NULL, 17, '202431915304647649.mp4', '', '2', 0, '0', '2', '2024-03-19 20:30:58', '2024-04-18 23:00:18', '2024-04-18 23:00:18'),
(30709, 18166, 867, 5129, 1, NULL, 23, '202431915313562304.mp4', 'you', '2', 0, '0', '2', '2024-03-19 20:31:35', '2024-04-18 23:00:18', '2024-04-18 23:00:18'),
(30710, 18203, 817, 4623, 1, NULL, 15, '202431915315782442.mp4', '', '2', 0, '0', '2', '2024-03-19 20:32:08', '2024-04-18 23:00:18', '2024-04-18 23:00:18'),
(30711, 18203, 817, 4624, 1, NULL, 28, '20243191533068147.mp4', 'I would like to have this role because I love life insurance. Life insurance is my passion, my dream role. When I got my life license, I was so happy to have that, and I actually am going to be testing for my health license tomorrow, March 20th. But my real passion is life insurance, and that is what I\'m after.', '2', 0, '0', '2', '2024-03-19 20:34:50', '2024-04-18 23:00:18', '2024-04-18 23:00:18'),
(30712, 18203, 817, 4625, 1, NULL, 17, '202431915351916930.mp4', 'Like I said earlier, I\'m passionate about life insurance and that is really what I want to do in my career role and if I could just sell one line, it would be life insurance because I absolutely love it.', '2', 0, '0', '2', '2024-03-19 20:35:29', '2024-04-18 23:00:18', '2024-04-18 23:00:18'),
(30713, 18184, 860, 5052, 1, NULL, 18, '202431915541352676.mp4', 'I have been a stay-at-home mom for a couple years now and my kids are getting older so I don\'t need to be at home as much so I\'m looking to have a career that I love and one that I enjoy going to every day.', '2', 0, '0', '2', '2024-03-19 20:54:15', '2024-04-18 23:00:18', '2024-04-18 23:00:18'),
(30714, 18140, 854, 5160, 1, NULL, 13, '202431916544190789.mp4', 'Because I\'m looking for a new job, looking to work in the industry for the insurance company, and I think I\'d be a great candidate.', '2', 0, '0', '2', '2024-03-19 20:54:46', '2024-04-18 23:00:19', '2024-04-18 23:00:19'),
(30715, 18140, 854, 5161, 1, NULL, 11, '20243191655671807.mp4', 'So I have a lot of skills. The first one is multitask. The second one is customer service. The third one is details.', '2', 0, '0', '2', '2024-03-19 20:55:10', '2024-04-18 23:00:19', '2024-04-18 23:00:19'),
(30716, 18184, 860, 5053, 1, NULL, 49, '202431915551743214.mp4', 'I have worked at call centers on and off for since I was out of high school in 2012. I have some insurance knowledge. I worked for like the household side of it and the automotive side making claims and updating files and taking payments for people. So that would be a skill set that I have. I also worked for a dealership making appointments for customers to bring their cars into the dealerships to get worked on or whatnot or if they needed parts. I\'m very organized, motivated, and I just feel like this would be a good fit for me.', '2', 0, '0', '2', '2024-03-19 20:55:20', '2024-04-18 23:00:19', '2024-04-18 23:00:19'),
(30717, 18140, 854, 5162, 1, NULL, 11, '202431916552911555.mp4', 'How do you handle difficult clients? Well, I used to work in a doctor\'s office, so pretty much we had to handle difficult clients, so I\'m pretty good with that.', '2', 0, '0', '2', '2024-03-19 20:55:33', '2024-04-18 23:00:19', '2024-04-18 23:00:19'),
(30718, 18140, 854, 5163, 1, NULL, 10, '202431916555685398.mp4', 'I don\'t know, but I\'m good at that. I\'m good at listening, communication. Yes, that\'s a good one.', '2', 0, '0', '2', '2024-03-19 20:55:59', '2024-04-18 23:00:19', '2024-04-18 23:00:19'),
(30719, 18184, 860, 5054, 1, NULL, 23, '202431915561663647.mp4', 'Probably that I\'m very motivated and I won\'t stop until the job\'s done. If I think something\'s right I will voice my opinion even though I do take and receive feedback very well. I\'m just very driven and sometimes that can get in the way.', '2', 0, '0', '2', '2024-03-19 20:56:18', '2024-04-18 23:00:19', '2024-04-18 23:00:19'),
(30720, 18140, 854, 5164, 1, NULL, 10, '202431916561983886.mp4', 'Um, you know, if we\'re doing good, we\'re all helping together, there\'s no way, you know, like there would be any conflict, so I\'m pretty good working with candidates, yeah.', '2', 0, '0', '2', '2024-03-19 20:56:22', '2024-04-18 23:00:19', '2024-04-18 23:00:19'),
(30721, 18184, 860, 5055, 1, NULL, 34, '202431915571555059.mp4', 'I\'ve learned over the years to listen to people, everybody has their own opinion on things and sometimes mine ain\'t the best and somebody else might have, you know, a better solution or answer to the problem or situation that we\'re in. And I\'ve learned that sitting back and listening to people and those opinions and just coming together can really help as a team, you know, when a problem or situation arises in the workplace.', '2', 0, '0', '2', '2024-03-19 20:57:17', '2024-04-18 23:00:19', '2024-04-18 23:00:19'),
(30722, 18184, 860, 5056, 1, NULL, 35, '202431915581285868.mp4', 'I feel that I\'m unique because I mean I\'m me. I don\'t sugarcoat nothing but at the same time you know I just let people know my honest truthful opinion. I just let it all out there and you\'re never gonna get a dishonest answer from me that\'s just not who I am. I\'m very outgoing and I love helping people. That\'s one of my main goals in life is to always you know lend out a helping hand towards others. That\'s all we can do in this life.', '2', 0, '0', '2', '2024-03-19 20:58:16', '2024-04-18 23:00:19', '2024-04-18 23:00:19'),
(30723, 18094, 845, 5120, 0, NULL, 52, '202431915593718219.mp4', 'So a few of my goals that I have, first of all, is to be 100% up and running at total autonomy by itself within the first 30 days of joining the group. Secondly, I would like to be 100% on target or above target within 60 days. Thirdly, my most important goal is to be at between 65 and 75,000 first year. And I also want to be able to expand my knowledge and exposure to the Allstate products and services and the means in which the agency that I join is running and how they want to operate.', '2', 0, '0', '2', '2024-03-19 20:59:49', '2024-04-18 23:00:19', '2024-04-18 23:00:19'),
(30724, 18170, 853, 4941, 1, NULL, 20, '20243191611246906.mp4', 'Hi, I am very familiar with this company, Allstate. I have worked with the Ole Guna Agency for six years and prior to that I did work two years with Josh Barger, so in total of eight years of experience with Allstate.', '2', 0, '0', '2', '2024-03-19 21:01:14', '2024-04-18 23:00:19', '2024-04-18 23:00:19'),
(30725, 18094, 845, 5121, 0, NULL, 55, '20243191631014140.mp4', 'So, I think that the most important quality that a good salesperson is going to have is first of all listening and understanding what the client or prospective client is actually wanting, what they\'re saying, what their fears, their hesitations are. Secondly, I do believe that good product knowledge is vital to be able to explain and discuss those products and services so that the customer will then see a value in the products and services that are offered. And lastly, to be able to think on their feet and be able to understand objections and hesitations, whether they\'re real or perceived and be able to discuss those in a manner which does not irritate the customer, our prospective customer.', '2', 0, '0', '2', '2024-03-19 21:03:22', '2024-04-18 23:00:19', '2024-04-18 23:00:19'),
(30726, 18170, 853, 4942, 1, NULL, 38, '20243191633764182.mp4', 'The most challenging customer that I have worked with, he wouldn\'t give me the time a day to explain the situation, the coverages, and he wasn\'t giving me the time a day. How I handled it was I listened to everything he had to say, remained calm. After he expressed his feelings, I went ahead and helped him explain everything calmly, and at the end, it was a great situation.', '2', 0, '0', '2', '2024-03-19 21:03:40', '2024-04-18 23:00:19', '2024-04-18 23:00:19'),
(30727, 18094, 845, 5122, 0, NULL, 33, '20243191651472105.mp4', 'I am currently in the central time zone, so it looks like you guys are going to be about two hours behind me. And ideally, I would like to be off the phones by 7 o\'clock my time at the very latest. That would be 5 o\'clock Pacific time, as I understand. However, I am very flexible, and my time is such that I can work around whatever schedule is necessary. And so, as I said, I\'m flexible with that.', '2', 0, '0', '2', '2024-03-19 21:05:22', '2024-04-18 23:00:19', '2024-04-18 23:00:19'),
(30728, 18170, 853, 4943, 1, NULL, 33, '20243191654717527.mp4', 'My professional goal is to grow in the sales position, learn new skills and development strength strategies. And I know the Olean Agency has always been a good source to learn new things, new opportunities. And this position actually would help me keep on growing like it did before.', '2', 0, '0', '2', '2024-03-19 21:05:51', '2024-04-18 23:00:19', '2024-04-18 23:00:19'),
(30729, 18216, 817, 4621, 0, NULL, 51, '20243191681593458.mp4', 'It looks like the recording was playing, I wanted to redo that one. So it\'s never justified to break company policy or alter standard procedures. I\'ve never been faced with a situation where I had any policies that were to be broken. If there was someone doing something unethical, we would have a report line that we can call into to report the behavior and keep our own records as well as agents if we are to witness that occurring, but I have never personally dealt with that in my career.', '2', 0, '0', '2', '2024-03-19 21:06:49', '2024-04-18 23:00:19', '2024-04-18 23:00:19'),
(30730, 18094, 845, 5123, 0, NULL, 60, '20243191672950236.mp4', 'Both of these options provide an intriguement to me as to what would be the better option. And part of it says that with the greater commission, I am relying on myself to have more money coming in to be able to make my numbers and to be able to meet my monetary income goals quicker and faster. Another part of it is understanding what the overall job market is and how the sales production goes there within the organization to ensure that I do have a sufficient amount of money coming in on a monthly basis as I ramp up and try to get to meet that 100%. So I guess in either way, I would say that the lower salary with the higher commission', '2', 0, '0', '2', '2024-03-19 21:07:53', '2024-04-18 23:00:19', '2024-04-18 23:00:19'),
(30731, 18170, 853, 4944, 0, NULL, 30, '20243191691132593.mp4', 'I have worked with a person that is, their personality was completely opposite of mine. But the only way to deal with this type of situation is to respect each other, embrace what each one of us have to bring to the team. I have always believed in teamwork is the most important way to succeed. If we succeed, the agency succeeds, and we will continue to make this business grow.', '2', 0, '0', '2', '2024-03-19 21:08:27', '2024-04-18 23:00:19', '2024-04-18 23:00:19'),
(30732, 18094, 845, 5124, 0, NULL, 79, '20243191693557013.mp4', 'In previous sales positions I have worked in a remote environment where there was a significant amount of autonomy. I would set my own schedule, set my day, had a schedule set by self that would be my follow-ups in the morning, doing the to-do\'s that I had left over, followed with being out in the field and cold calling, door knocking, meeting with prospective and ongoing clients. So my day has always been one that\'s very self-disciplined to get the job done and I\'m very mature about being able to to ensure that I do that. I do have my own office set up in the house. It is very private. It is set up with a computer system, lighting, appropriate lighting. I have good network and from a technology standpoint 1 to 10 I would say I\'m probably about an 8 or 9 in technology knowledge. Previously I have sold accounting software which is going to be either cloud-based or actual installation based, local installation based. So I\'m very comfortable with maneuvering in and around computer systems, hardware and software alike.', '2', 0, '0', '2', '2024-03-19 21:09:53', '2024-04-18 23:00:19', '2024-04-18 23:00:19'),
(30733, 18216, 817, 4622, 1, NULL, 40, '2024319161017982.mp4', 'I would say the way I was motivated to do well is that we had a team manager or a team coach that would pull us aside to go over our weaknesses as well as our strengths. I believe that one-on-one feedback is always good, especially when you\'re on a team, because you want to always have positive feedback, you want to know what you\'re doing good and what you\'re doing wrong so you can make improvements. I was always coachable, always asked questions, and I always improved the areas that needed to be improved.', '2', 0, '0', '2', '2024-03-19 21:10:02', '2024-04-18 23:00:20', '2024-04-18 23:00:20'),
(30734, 18170, 853, 4945, 0, NULL, 30, '202431916114381620.mp4', 'The way to keep my knowledge current with the sales industry is training. Allstate has really good training when it comes to updates, as well as if there is somebody around me, my coworkers, business owners, that they know more than I do in the current situation, then I always seek for help. Allstate.com ', '2', 0, '0', '2', '2024-03-19 21:11:05', '2024-04-18 23:00:20', '2024-04-18 23:00:20'),
(30735, 18216, 817, 4623, 1, NULL, 32, '202431916114548550.mp4', 'My expected salary for the position would be whatever the job posting stated. I don\'t recall what that was, but anywhere from $40,000 to $50,000 would be an acceptable starting range for me. I am flexible, and if there is any commission on top of that, definitely, or bonus, I definitely will be fine with that as well.', '2', 0, '0', '2', '2024-03-19 21:11:46', '2024-04-18 23:00:20', '2024-04-18 23:00:20'),
(30736, 18216, 817, 4624, 1, NULL, 33, '202431916123744900.mp4', 'At this point I am not really interested in staying with the company because of how it\'s all set up you\'re just you\'re not really value you\'re just a number not saying that there are a bad company but I think at this point there\'s really nothing that they could do to keep me from leaving at this point', '2', 0, '0', '2', '2024-03-19 21:12:37', '2024-04-18 23:00:20', '2024-04-18 23:00:20'),
(30737, 18218, 817, 4621, 1, NULL, 93, '202431916125972711.mp4', 'so I used to sell phones and we had contract customers and prepaid customers so prepaid customers we were told to just sell them a phone and you know push my store don\'t really help them like that no that\'s not sure you know mo that\'s not what you\'re supposed to do so anyways it\'s a little woman she comes into the store she\'s like hey I bought a phone I really do not know what I\'m doing to set it up and like I said yes it is very much against the rules no matter how old someone is even if they\'re not tech-savvy you\'re not allowed to after you sell them the phone there is nothing you can do so it is very much against policy to touch customers prepaid phones if they\'re not a contract you know I\'m saying anything like that do not touch their phone so she\'s like hey I really need help setting this up my grandkids aren\'t around I have nobody to help and you know so I took it grab a phone and I was like what do you need help with what\'s the problem she was like I just cannot make a call I\'m not used to using touchscreen phone so of course I gave her a minor rundown I say hey the green the green phone looking button that\'s what she used to call and dial numbers the blue little square box this blue button as because you know it was an Android is the button you use to text people she said I really won\'t be texting anybody I just needed to make calls so I said yes ma\'am so the only thing I\'m gonna put this on the center of your screen I\'m put this green button right here on the center of your screen so if there is a time that you need to make a call this is the only button you have to press and numbers will pop up so', '2', 0, '0', '2', '2024-03-19 21:13:21', '2024-04-18 23:00:20', '2024-04-18 23:00:20'),
(30738, 18216, 817, 4625, 1, NULL, 32, '202431916133443351.mp4', 'My questions would be is for the company, is there a growth or advancement opportunities? Are you going to pretty much be set at a same level once you come on as an insurance agent with your company? And just pretty much want to know, like, what are the growth opportunities? Do you have a chance to be in management or upper level positions?', '2', 0, '0', '2', '2024-03-19 21:13:34', '2024-04-18 23:00:20', '2024-04-18 23:00:20'),
(30739, 18218, 817, 4622, 1, NULL, 52, '202431916144564328.mp4', 'I want to preface this by saying I don\'t think I\'ve ever had like a great manager, even though that\'s what it usually makes it, you know, working environment, top tier. I don\'t think I\'ve ever had a manager where I was like, you know, without a doubt, this is definitely the person, you know, most of the time it was backhanded like compliments or like, oh, you\'re doing great, but I know you can do better. It wasn\'t because I was underperforming. I was actually performing on par with what I was supposed to be doing or even sometimes some months overperforming and it was most, you know, you can do better and stuff like that. And I preface this by saying I have no problem with, you know, getting stuff like that, but if it\'s never met with an actual, you know, good job, you know, I\'m proud of you, stuff like that, then it\'s just like, okay, what more, you know, what more do you want from me? So, and what actually motivates me is like I said, being congratulated, you know, being rewarded, feel good, anything like that.', '2', 0, '0', '2', '2024-03-19 21:15:02', '2024-04-18 23:00:20', '2024-04-18 23:00:20'),
(30740, 18218, 817, 4623, 1, NULL, 11, '202431916152733888.mp4', 'I expect, I do expect it to be around at least 40 OTE.', '2', 0, '0', '2', '2024-03-19 21:15:30', '2024-04-18 23:00:20', '2024-04-18 23:00:20'),
(30741, 18218, 817, 4624, 1, NULL, 37, '202431916162473798.mp4', 'Um, instead of just, you know, like I said, just bickering 24 seven, because, you know, it\'s not really a good thing to do. Like, don\'t get me wrong. Motivating people isn\'t is that, you know, a quite great skill trait to have. But if every time you have something to say, and it\'s not, you know, it\'s not like a sandwich, I don\'t really need a sandwich. But you know, it\'s not like a, you\'re doing great. But But I\'m still proud of you type thing. I don\'t need that. But if every time we speak, it\'s in a negative manner, you know, that\'s what I just didn\'t like that.', '2', 0, '0', '2', '2024-03-19 21:16:36', '2024-04-18 23:00:20', '2024-04-18 23:00:20'),
(30742, 18218, 817, 4625, 1, NULL, 11, '202431916173111751.mp4', 'I want to say for the most part, you know, I don\'t really have any questions per se. Not that I know of where I can think of right now at the moment.', '2', 0, '0', '2', '2024-03-19 21:17:34', '2024-04-18 23:00:20', '2024-04-18 23:00:20'),
(30743, 18242, 817, 4621, 1, NULL, 22, '20243191629278023.mp4', 'So, I have never, honestly, thought about breaking company policy, work procedures. I tend to stick, you know, by guidelines, I\'m trying. I know, usually, sometimes it comes with legal repercussions if you do tend to break policy, so I try to abide by policy as much as possible, and I stick to scripts and everything like that, so.', '2', 0, '0', '2', '2024-03-19 21:29:13', '2024-04-18 23:00:20', '2024-04-18 23:00:20'),
(30744, 18242, 817, 4622, 1, NULL, 34, '202431916305921951.mp4', 'So, the best motivation I received from a manager was really just having him there anytime I had questions, anytime I had any problems I ran into, I always had him to reach out to. Having that as motivation alone, because usually if you encounter a roadblock and you don\'t know how to get around it, you tend to just want to give up. So having a manager there to reach out to with any questions, for any problems, definitely motivates you to keep going because it gives you a solution to any roadblocks you might have.', '2', 0, '0', '2', '2024-03-19 21:32:15', '2024-04-18 23:00:20', '2024-04-18 23:00:20'),
(30745, 18242, 817, 4623, 1, NULL, 14, '202431916344390029.mp4', 'So, my expected salary I guess would come down to, if this position has commission payments, and I guess how much it would be, but I\'d say probably around $40,000 base salary would be good for me.', '2', 0, '0', '2', '2024-03-19 21:34:51', '2024-04-18 23:00:20', '2024-04-18 23:00:20'),
(30746, 18242, 817, 4624, 1, NULL, 18, '2024319163622961.mp4', 'Um, so my previous employer, I\'m trying to get out of the more Medicare side of insurance. So I guess if they would swap out of Medicare and just go more into health insurance side of things, I\'d probably stay with them. But other than that, I don\'t plan on staying in my position too much longer.', '2', 0, '0', '2', '2024-03-19 21:36:12', '2024-04-18 23:00:20', '2024-04-18 23:00:20'),
(30747, 18242, 817, 4625, 1, NULL, 12, '202431916371054523.mp4', 'As of right now, I have no further questions, but I do look forward to hopefully working with y\'all and being an agent in the future.', '2', 0, '0', '2', '2024-03-19 21:37:15', '2024-04-18 23:00:20', '2024-04-18 23:00:20'),
(30748, 18214, 817, 4621, 1, NULL, 11, '202431916425629696.mp4', 'Well, for one thing, I\'ve never thought it was justifiable to break company policy and I\'ve always gone by the standard procedure and company policy.', '2', 0, '0', '2', '2024-03-19 21:41:37', '2024-04-18 23:00:20', '2024-04-18 23:00:20'),
(30749, 18214, 817, 4622, 0, NULL, 10, '202431916443013743.mp4', '【Then I member that a piece of clay was in that container and holding it in my hand until I dropped it. Projecting a nash ofish in an empty pot that could hold much more food without it聠losing shape.】', '2', 0, '0', '2', '2024-03-19 21:42:46', '2024-04-18 23:00:21', '2024-04-18 23:00:21'),
(30750, 18214, 817, 4623, 1, NULL, 12, '202431916461966553.mp4', 'Well, if I remember correctly, it said $37,000, so that would be my expected, but of course I would like to make as much money as possible, you know, I\'m just like anybody else.', '2', 0, '0', '2', '2024-03-19 21:44:59', '2024-04-18 23:00:21', '2024-04-18 23:00:21'),
(30751, 18214, 817, 4624, 1, NULL, 20, '202431916472738927.mp4', 'Well, my previous employer, I was a caregiver and I was self-employed, so I need to make more money. So that\'s why I\'m looking for another job, because I need to make more money. So I guess my previous employer, which was, like I said, myself, would give me myself more money. Thank you.', '2', 0, '0', '2', '2024-03-19 21:46:07', '2024-04-18 23:00:21', '2024-04-18 23:00:21'),
(30752, 18214, 817, 4625, 1, NULL, 17, '202431916483738553.mp4', 'At this moment I don\'t have any questions because I mean it\'s just I\'ve had my life insurance license before so I know what it\'s like. I\'m curious I\'m anxious to get my PNC license though so at this moment I don\'t have any questions.', '2', 0, '0', '2', '2024-03-19 21:47:18', '2024-04-18 23:00:21', '2024-04-18 23:00:21'),
(30753, 18086, 541, 3613, 1, NULL, 12, '202431914494369249.mp4', 'The shortstop would be the most important player because most of the time the balls come straight to the shortstop and he can get it to the pitcher to stop the play or to the home plate.', '2', 0, '0', '2', '2024-03-19 21:50:03', '2024-04-18 23:00:21', '2024-04-18 23:00:21'),
(30754, 18086, 541, 3614, 1, NULL, 14, '202431914503661380.mp4', 'What separates me from the rest of the candidates is my determination, my integrity, as well as my perseverance.', '2', 0, '0', '2', '2024-03-19 21:50:59', '2024-04-18 23:00:21', '2024-04-18 23:00:21'),
(30755, 18086, 541, 3615, 1, NULL, 20, '202431914513780283.mp4', 'What attracted me to apply for this position is the self-motivation part. I love working independently, but I also love affecting an entire team. I believe that my independent work is also contributing to a corporate team and also helping people.', '2', 0, '0', '2', '2024-03-19 21:51:55', '2024-04-18 23:00:21', '2024-04-18 23:00:21'),
(30756, 18086, 541, 3616, 1, NULL, 10, '202431914522699808.mp4', 'I love a fast-paced environment as well as an independent environment but I also love deadlines as well.', '2', 0, '0', '2', '2024-03-19 21:52:38', '2024-04-18 23:00:21', '2024-04-18 23:00:21'),
(30757, 18086, 541, 3617, 1, NULL, 12, '20243191453625743.mp4', 'I don\'t have a great fear about getting the job. I have a great fear about not getting the job.', '2', 0, '0', '2', '2024-03-19 21:53:19', '2024-04-18 23:00:21', '2024-04-18 23:00:21'),
(30758, 18227, 817, 4621, 0, NULL, 31, '202431918301838268.mp4', 'A situation I felt that could, what the, hold on.', '2', 0, '0', '2', '2024-03-19 22:29:40', '2024-04-18 23:00:21', '2024-04-18 23:00:21'),
(30759, 18249, 461, 2735, 1, NULL, 27, '20243191729592147.mp4', 'The thing that mainly attracted me to the position was that I\'ve actually been trying to get into Allstate for a while, but I haven\'t been able to find the right opportunity. So this seems like a really great opportunity from what I read on the job posting on Indeed. I\'ve been in the insurance industry for nine years. All nine years I\'ve sold insurance, so I definitely love what I do and I wish to stick to selling insurance.', '2', 0, '0', '2', '2024-03-19 22:30:26', '2024-04-18 23:00:21', '2024-04-18 23:00:21'),
(30760, 18227, 817, 4622, 0, NULL, 24, '202431918314223630.mp4', 'I say what motivated me from a manager was since working in sales you gotta hit like certain goals and criterias. It was one time I wasn\'t hitting a certain goal and I needed help so I had to break down what areas I was going wrong in and then I worked from there and I maybe performed well.', '2', 0, '0', '2', '2024-03-19 22:31:10', '2024-04-18 23:00:21', '2024-04-18 23:00:21'),
(30761, 18249, 461, 2736, 1, NULL, 37, '202431917311988845.mp4', 'So, I think the thing I enjoy the most is the education piece. Being able to help people in order to find the right policy for them. A lot of times people don\'t know what they\'re buying or what they currently have, so being able to educate people on what they have now and what I\'m trying to sell them, how it benefits them. I think that\'s definitely something I really enjoy doing. Of course also being able to make as much money, as much work as I put into insurance sales is a big plus as well, but I really do enjoy helping people the most.', '2', 0, '0', '2', '2024-03-19 22:31:53', '2024-04-18 23:00:21', '2024-04-18 23:00:21'),
(30762, 18227, 817, 4623, 1, NULL, 26, '202431918323218381.mp4', 'My expected salary for this position, I would say from the start $43,000 and up I\'m looking for. Each job I had I was always getting paid $20 an hour. The lowest was maybe $19,000 and I want to stay in that range.', '2', 0, '0', '2', '2024-03-19 22:32:42', '2024-04-18 23:00:21', '2024-04-18 23:00:21'),
(30763, 18227, 817, 4624, 1, NULL, 17, '202431918332720683.mp4', 'To keep me from leaving my role is to obtain growth for me and other positions and for me to look at this job like a career.', '2', 0, '0', '2', '2024-03-19 22:33:34', '2024-04-18 23:00:21', '2024-04-18 23:00:21'),
(30764, 18227, 817, 4625, 1, NULL, 29, '202431918341891042.mp4', 'The only questions I have as far as what is the commission, how does the commission work, obviously what is the salary from the start, how long has this company been open, and just meeting people that\'s in the company, people that grew with the company, started as an agent and own up. Thank you.', '2', 0, '0', '2', '2024-03-19 22:34:30', '2024-04-18 23:00:21', '2024-04-18 23:00:21'),
(30765, 18249, 461, 2737, 0, NULL, 68, '202431917355353475.mp4', 'One thing I like to do whenever I\'m selling insurance to a customer, at the end of selling that insurance policy, I like to ask them if they know any friends or family that they think I can help them with getting insurance policies with, especially because a lot of times friends and family that live in the area kind of have the same demographics and usually have the best pricing if I\'m able to offer them the best pricing I\'m able to find with the same carrier. So the last time that I can remember that I got a really good referral when I asked that, I had a customer that I sold auto and home insurance policy to, and I asked them if they had any friends or family that needed insurance. They did let me know that she had a son that needed an insurance. She wanted me to see if I could help him out. I was able to help him out, find an insurance policy for his home and auto as well, and he actually asked me if I could help his neighbor, so I was able to help his neighbor as well. So that\'s something that definitely I feel like I went above and beyond to try to get as many referrals, and I always usually do try to get as many referrals when it\'s possible.', '2', 0, '0', '2', '2024-03-19 22:34:36', '2024-04-18 23:00:21', '2024-04-18 23:00:21'),
(30766, 18097, 845, 5120, 0, NULL, 13, '202431918371691151.mp4', 'I would say most of my important goals is being stable, moving up to a different position, having new opportunities, and hopefully achieving them all by this year.', '2', 0, '0', '2', '2024-03-19 22:37:21', '2024-04-18 23:00:21', '2024-04-18 23:00:21'),
(30767, 18097, 845, 5121, 0, NULL, 10, '202431918382075517.mp4', 'Definitely connection, perseverance, determination are some of the qualities that I believe are that make a successful sales representative.', '2', 0, '0', '2', '2024-03-19 22:38:23', '2024-04-18 23:00:22', '2024-04-18 23:00:22'),
(30768, 18097, 845, 5122, 0, NULL, 12, '202431918393765594.mp4', 'I am in Florida, which means I\'m in Eastern Standard Time, and I\'m looking for more morning, so it could be 6am to 2, or 10am to 5pm, anything like that.', '2', 0, '0', '2', '2024-03-19 22:39:41', '2024-04-18 23:00:22', '2024-04-18 23:00:22'),
(30769, 18113, 807, 4527, 0, NULL, 49, '202431917432533443.mp4', 'I never know where to start with these questions, a little about myself. So my name is Erin Allen, I\'m 43 years old. I have two children, one is 23 and one is 15. I\'ve been married to my high school sweetheart for the past 25 years. I\'ve had a wide variety of work experience, mostly administration and office work, so anything having to do with those soft skills. I\'m computer savvy, I actually did some college working on computer programming. I am in the process of getting my property and casualty license, I\'ve already passed my state exam, and I go to get my fingerprints this coming Friday, and then I\'ll send it off to the state, and in return I\'ll get my license. So I hope that answers the question.', '2', 0, '0', '2', '2024-03-19 22:41:09', '2024-04-18 23:00:22', '2024-04-18 23:00:22'),
(30770, 18097, 845, 5123, 0, NULL, 12, '202431918443736566.mp4', 'The higher commission salary with a bonus because it would have an incentive to achieve goals, give more determination for teams, and have more stability with income.', '2', 0, '0', '2', '2024-03-19 22:44:42', '2024-04-18 23:00:22', '2024-04-18 23:00:22'),
(30771, 18097, 845, 5124, 0, NULL, 27, '20243191846866079.mp4', 'I worked for a company before called K-Force, it was when the pandemic hit. I was a claims representative for people helping get their unemployment paychecks. My setup is pretty basic with your basic keyboard, very good computer, I have Windows 10, and I would rate my technology skills about an 8 out of 10.', '2', 0, '0', '2', '2024-03-19 22:46:16', '2024-04-18 23:00:22', '2024-04-18 23:00:22'),
(30772, 18263, 402, 2141, 0, NULL, 33, '202431917483988773.mp4', 'I would usually meet goals that were set for me. The times where I wasn\'t able to meet them or exceed them were when we had major breakage on our machine or we had issues where we wouldn\'t be able to package at the same rate.', '2', 0, '0', '2', '2024-03-19 22:47:56', '2024-04-18 23:00:22', '2024-04-18 23:00:22'),
(30773, 18113, 807, 4528, 1, NULL, 49, '202431917495259946.mp4', 'Um, at my current position, I am a deputy clerk at the county clerk\'s office in my county of Referio. Um, we don\'t really have goals other than to make sure that all of our tasks are done each day as far as getting court dockets ready, getting their folders ready, and court-appointed attorneys ready. Um, but each day we set these goals and each day we achieve them. Um, I guess my main goal at this position would be to learn the probate, um, proceedings. And I\'ve come a long way. I\'ve done a lot of reading and I have actually learned a lot, um, but as far as goals daily, we don\'t really have too many that we set, um, in reference to this question.', '2', 0, '0', '2', '2024-03-19 22:50:31', '2024-04-18 23:00:22', '2024-04-18 23:00:22'),
(30774, 18113, 807, 4529, 1, NULL, 56, '202431917531029568.mp4', 'The only thing that I can think of in reference to this question would be, at my current job, we issue birth certificates and we require a valid ID at the time of the issuance. So this one person came in and they did not have an ID, they had forgotten it. And they were disabled, so it was hard for them to get in and out of the building. So as far as to break a company policy, we still were able to issue the birth certificate to him, even though he didn\'t have it there with him, we had a previous copy another time he had come in. So since it was still valid, we just went ahead and pulled that copy from his previous request and just used that. I don\'t know if that\'s a good enough answer, but that\'s all I could think of.', '2', 0, '0', '2', '2024-03-19 22:53:55', '2024-04-18 23:00:22', '2024-04-18 23:00:22'),
(30775, 18261, 861, 4987, 0, NULL, 52, '202431918551838272.mp4', 'Well, I\'m looking for a new job, I\'m just trying to find some stability. I was actually doing insurance, Medicare basically was the last thing I actually did, I\'m sorry. It was annual open enrollment season, so of course, you know, it\'s contracted, so they was, you know, laying a lot of people off. What skills I can bring, I\'m very dependable, I\'m honest, reliable, and I\'m hardworking, and I love challenges, challenges motivate me, you know, to work harder, so if I ever work for you, you can ask anybody I ever worked for, they can tell you that I\'m very hardworking, and I always try to get my job done.', '2', 0, '0', '2', '2024-03-19 22:54:13', '2024-04-18 23:00:22', '2024-04-18 23:00:22'),
(30776, 18263, 402, 2142, 1, NULL, 38, '202431917545317616.mp4', 'What separates me from other candidates would probably be responsibility. I was able to work my way up to become a sweet tart rope cook. We cook anywhere from 3,000 to 4,000 pounds of candy per hour at 265 degrees. So if any major mistakes are made, not only will the company lose out on candy, but there is a chance for you to get hurt as well. So for this question, I would say responsibility.', '2', 0, '0', '2', '2024-03-19 22:54:58', '2024-04-18 23:00:22', '2024-04-18 23:00:22'),
(30777, 18113, 807, 4530, 1, NULL, 34, '202431917553070168.mp4', 'Um, when I don\'t know the answer to a specific question that somebody comes in and asks us, um, I will do the best I can to research, um, as quickly as possible, um, the answer or the solution to the problem. If not, I will usually take a number or an email and I let them know that I, I need to ask someone the right information. I don\'t want to give you wrong information and I\'ll ask to either call them back or email them back, whatever is more convenient. But if I don\'t know the answer to a question, I\'m definitely going to find out the right answer for them.', '2', 0, '0', '2', '2024-03-19 22:55:59', '2024-04-18 23:00:22', '2024-04-18 23:00:22'),
(30778, 18261, 861, 4988, 1, NULL, 47, '202431918563948228.mp4', 'What I, what they probably would say is, I don\'t, what drives them crazy about me is I don\'t give up, like, if I can\'t get something done, I will try and try to make an effort to get it done and make sure I got it correctly. And they be like, just leave it alone. No, I just want to make sure this is correct, want to get it right, make sure I\'m meeting my goals, make sure I\'m doing things right. So I will ask a lot of questions. Am I doing this right? Am I doing that right? You know, is this supposed to be this way? And I think that bugs them more than anything, than people actually, you know, really needing help and I\'m just trying to critique something. So I think that drives them crazy.', '2', 0, '0', '2', '2024-03-19 22:56:49', '2024-04-18 23:00:22', '2024-04-18 23:00:22'),
(30779, 18113, 807, 4531, 1, NULL, 34, '202431917565635320.mp4', 'I\'m sorry, I didn\'t know it was recording. What can my current previous employer do to keep me from leaving? I think my mind is pretty made up with the direction and the career path I want to take. I put myself through the school to get my property and casualty license, and so that is what I intend on sticking to. So there\'s nothing really that they could do to keep me at this current position. I\'m ready to move on and try new things.', '2', 0, '0', '2', '2024-03-19 22:57:22', '2024-04-18 23:00:22', '2024-04-18 23:00:22'),
(30780, 18261, 861, 4989, 1, NULL, 81, '202431918583913986.mp4', 'Well, what I\'ve done to improve my verbal communication skills, I have, I\'ve never like, you know, emails and, you know, like I don\'t even like the text message, but, you know, your verbal communication is very important because it\'s, it\'s basically, you know, instead of you just emailing or texting someone, it\'s good to just verbally talk to them because sometimes if you text or email someone, it might get construed into something else that it\'s not supposed to. So your verbal communication, your tone, everything is important. I\'ve did this to, I mean, it took years for me to get verbal communication skills down. I mean, it took some years, but I managed to learn how to communicate properly to others, especially at, especially at your job, your work. You got to have that good communication skills. I mean, day to day, it doesn\'t matter if you\'re talking to a client or you\'re talking to your boss or whoever you\'re talking to, just make sure, you know, if you, if you haven\'t improved your communication skills, it\'s probably good to do so even if you think you\'re good at it.', '2', 0, '0', '2', '2024-03-19 22:58:54', '2024-04-18 23:00:22', '2024-04-18 23:00:22'),
(30781, 18261, 861, 4990, 1, NULL, 69, '20243191902086584.mp4', 'What I\'ve done to improve my listening skills, listening is the key to a lot. I make sure that I\'m listening correctly and not, you know, basically hearing what I want to hear, but actually, you know, listening so I can get my job done correctly instead of assuming this is what this person is saying, or this is what, you know, I\'m thinking they\'re saying instead of just listening. And I like to take notes. So I take a lot of notes when I\'m listening, just to make sure I got everything correct. But I just learned how to just, you know, not assume, listen properly. And, you know, I had, it took me years to do that too, but I\'ve definitely, communication and listening is the key to everything right now. Not just so, not just that work, you know, just your personal life, anything. You got to have listening and communication skills.', '2', 0, '0', '2', '2024-03-19 23:00:33', '2024-04-18 23:00:22', '2024-04-18 23:00:22'),
(30782, 18261, 861, 4991, 1, NULL, 70, '20243191915760661.mp4', 'What I do to prioritize my tasks, I always make sure I do what\'s important first. You always want to do that. You always write your tasks down, put them in order, what\'s most important that need to be done, what\'s most valuable that you need to get done right now. Always start with that first and just, you know, you just got to think about it. You got to think about it, you got to analyze it, you got to, you know, just make sure you\'re doing a task in the order that it needs to be done in. I figure that because if you don\'t, then you will get all messed up and you\'re going back and forth. So it\'s always, and it\'s always good to try to finish one task before you do another. If you multitask, that\'s fine, I can multitask. But if you have problems trying to, you know, put your tasks in order and trying to do your tasks, you know, just do one at a time. And like I said, just prioritize the way, you know, what\'s valuable and what\'s important to get done.', '2', 0, '0', '2', '2024-03-19 23:02:11', '2024-04-18 23:00:22', '2024-04-18 23:00:22'),
(30783, 18263, 402, 2143, 1, NULL, 73, '20243191825169461.mp4', 'For the Sweetheart Rope Machine that I work at, we always have a material handler to help us out with any materials that we have. On this day, the material handler was on vacation, and so we were given a material handler that doesn\'t usually work back there. On this given day, we had a major jam from the warehouse all the way to our packaging machine on the conveyor. Usually when this happens, we are told to continue running the machine and just put the packages on the side while the material handler unclogs the jam. We got to the point where we didn\'t have anywhere else to put the packages, and the material handler was having a tough time unclogging it. So I told my group partner and the mechanic to look after the machine while I went to go help the material handler unclog the jam. After we finished unclogging it, we continued with our normal operations.', '2', 0, '0', '2', '2024-03-19 23:02:58', '2024-04-18 23:00:22', '2024-04-18 23:00:22'),
(30784, 18236, 817, 4621, 0, NULL, 73, '20243191864352034.mp4', 'Hi, so to describe a situation in where I felt that it might be justifiable to break a company policy or alter the standard procedure, it would only be if it was an ethic issue or somebody, it was putting somebody at risk, danger or anything like that. Other than that, I would never break the company policy or alter the standards because they are set in place for a reason. It would have to be very justifiable, like I said, if somebody was in danger in order to alter it. I mean, if I don\'t agree with the standards or the company policy, it is my responsibility to try to discuss it and try to work through it or leave on my own terms if I don\'t agree with it. But I would never, ever break it unless somebody was in danger.', '2', 0, '0', '2', '2024-03-19 23:04:21', '2024-04-18 23:00:22', '2024-04-18 23:00:22');
INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(30785, 18236, 817, 4622, 1, NULL, 102, '2024319189137704.mp4', 'So how did the best manager that I\'ve ever had motivate me to perform well and what method worked? When I became, was hired as the assistant executive director for long-term memory care and assisted living, it was my goal to become an executive director one day because I fell in love with the career path I was going in, assisted living memory care, because of my grandfather being diagnosed with dementia and of course he passed away with it. So I had that passion to run my own community. He kept pushing me with my goals. I said I wanted to be the executive director within six months of becoming the assistant executive director, but then I started feeling that I wasn\'t going to make it in six months. I figured I was going to have to push it to a year or so, but he just kept motivating me and kept telling me you could do it, you could do it and yeah, I completed it within six months to the date and I actually completed it, completed the course and got my license as an assisted living administrator on the anniversary of my grandfather\'s death. So it really, he really pushed me and he taught me well. I performed well under him and I performed well after I was actually promoted as an executive director.', '2', 0, '0', '2', '2024-03-19 23:09:05', '2024-04-18 23:00:29', '2024-04-18 23:00:29'),
(30786, 18236, 817, 4623, 1, NULL, 30, '20243191810692035.mp4', 'So, my expected salary for this type of position, it would be anywhere between $37,000 to $40,000 base. Of course, there\'s always the benefit of having commissions, but I always figured with sales, the base salary around $37,000 to $40,000 annually is pretty good.', '2', 0, '0', '2', '2024-03-19 23:10:05', '2024-04-18 23:00:29', '2024-04-18 23:00:29'),
(30787, 18236, 817, 4624, 1, NULL, 75, '202431918123964506.mp4', 'So, what can my current or previous employer do to keep me from leaving my role? I normally don\'t leave a role unless I find another position that would better my background. Especially with the insurance business, there\'s so much that you can add to your portfolio. With me doing health and Medicare Advantage plans, I\'ve always wanted to increase my book of business and portfolio by adding more of the property and casualty and life insurance under my belt as well. So that\'s the only reason why I leave a job is to better myself or if I got a promotion. I try to stick with the job as long as I can, but if something comes up that I know is going to better me, I take it. There\'s really, you know, sometimes an employer can\'t really keep you from your goals. You know, if you\'re going to have a chance to better yourself, go for it.', '2', 0, '0', '2', '2024-03-19 23:12:41', '2024-04-18 23:00:29', '2024-04-18 23:00:29'),
(30788, 18236, 817, 4625, 1, NULL, 72, '202431918155942421.mp4', 'Um, I really don\'t have any questions at the moment about the company or this position It\'s pretty well laid out and the Indeed ad I\'m just really excited to possibly get the opportunity to venture out into the life insurance advisor Because like I said, I\'ve been basically doing health on the Medicare Advantage side and And it this would mean a lot to me if I had the opportunity to Join this company. I Really like what y\'all what y\'all have to offer for the agents But so many life insurance companies do not offer a base is all $10.99 and these days it\'s very hard to make it on just a $10.99, but I\'m very excited to hopefully move forward to the next next stage of the hiring process but um, I Don\'t have any questions Except when can I start? Okay. Anyways, thank you so much for your time, and I hope to hear from y\'all soon', '2', 0, '0', '2', '2024-03-19 23:16:01', '2024-04-18 23:00:29', '2024-04-18 23:00:29'),
(30789, 18269, 191, 1356, 0, NULL, 57, '202431916222422080.mp4', 'So, I\'ve been in the car business for about five years selling. In that span of time, it\'s been very volatile. It\'s been a little difficult now that I\'m a new parent, you know, working Saturdays, a lot of times I have to work Sundays too, it cuts in a lot of that time which is important to me. I know most insurance agencies don\'t work on the weekends. I love sales. I love the feeling of getting when you close and I\'m good at it, I\'m good with people. I think me shifting into a position where I get more time with my family and then also still in a sales environment would help me be happier where I\'m at too and help me produce more.', '2', 0, '0', '2', '2024-03-19 23:22:56', '2024-04-18 23:00:29', '2024-04-18 23:00:29'),
(30790, 18188, 839, 5138, 1, NULL, 12, '202431917391520727.mp4', 'I feel rapport with the customer by making sure they are heard and making sure they feel valued.', '2', 0, '0', '2', '2024-03-19 23:39:17', '2024-04-18 23:00:29', '2024-04-18 23:00:29'),
(30791, 18188, 839, 5139, 1, NULL, 14, '202431917401914295.mp4', 'I defuse a situation with an upset client by trying to resolve the issue they are having.', '2', 0, '0', '2', '2024-03-19 23:40:23', '2024-04-18 23:00:30', '2024-04-18 23:00:30'),
(30792, 18188, 839, 5140, 1, NULL, 12, '202431917422299933.mp4', 'I define good customer service by understanding what the customer needs and making sure they are happy.', '2', 0, '0', '2', '2024-03-19 23:42:27', '2024-04-18 23:00:30', '2024-04-18 23:00:30'),
(30793, 18269, 191, 1357, 0, NULL, 62, '20243191646308836.mp4', 'So, looking online, I just sell positions, insurance was one of the ones that provided a money through Friday, more consistent schedule than what I\'m doing right now in sales and auto sales currently, while still being able to make a six-figure income that my goal is. Just gives me more time with my family. And also with insurance, I do know a little bit about it, just working in the auto industry with auto sales and insurance, and then also doing construction sales, I know a little bit about home insurance. So I feel like it is a career path that I\'m not just going to be thrown into the ocean to learn how to swim and get away from sharks, at least know enough to tread water and learn and to be successful in the insurance sales.', '2', 0, '0', '2', '2024-03-19 23:47:45', '2024-04-18 23:00:30', '2024-04-18 23:00:30'),
(30794, 18269, 191, 1358, 0, NULL, 63, '202431916485897839.mp4', 'Definitely, my biggest motivation is my son, I had him in January of 23 and I did auto sales for four years, four and a half years at that point. And I wanted to do better for him and provide him for a better life than I had growing up, which actually him and my at the time girlfriend gave me the courage I needed to switch jobs and a new career. I pushed myself out of my comfort zone to explore new pastures, granted that job was not what it said it was going to be, but providing a life for my son that I wish I had growing up, being able to provide for him and everything he needs and more. I\'m just a dad that wants the best for his kid and his family.', '2', 0, '0', '2', '2024-03-19 23:49:53', '2024-04-18 23:00:30', '2024-04-18 23:00:30'),
(30795, 18269, 191, 1359, 0, NULL, 85, '202431916513523759.mp4', 'So, I have a total of five years of experience in auto sales, and I have six years of experience in construction sales. Construction sales, definitely, it was more pressure-based, and I don\'t really want to say fear-mongering, but it\'s go in, inspect with siding windows, roofs, and say, all these things are wrong with your roof. You need a new one because of this. It\'s more pushy sales, and that\'s one of the reasons why I didn\'t, I involved in not liking it, because I also knew the company was overpriced. But I have experience in high-pressure sales and also with auto sales. The reason I feel like I\'m successful at it is because I can, I\'m likable. I know I\'m not likable to everybody, but I get along with most people. But really what it is, is figuring out what the customer wants, figuring out what car fits exactly what they want and they need mostly, and then just making it work payment-wise. And I\'ll say most of the sales I don\'t get are because of money. Money just doesn\'t work, numbers don\'t make sense. But I have experience in sales from figuring out what the customer needs. I also have more pushy sales, and I\'m looking for something that is kind of in the middle between that.', '2', 0, '0', '2', '2024-03-19 23:52:53', '2024-04-18 23:00:30', '2024-04-18 23:00:30'),
(30796, 18269, 191, 1360, 0, NULL, 80, '202431916555571442.mp4', 'I think the term self-driven is misleading. I don\'t think anyone is just Hey, I\'m gonna go and just do stuff because of me I think self-driven really what it comes down to is you have a goal and aspiration that you want to strive for and reach strong enough and That\'s the reason why you yourself push yourself so hard I Don\'t think I think people quit will quit on themselves Too easily, and I think the people that succeed and strive for better is because they have an outside goal That they are willing to push towards for me. It\'s my my son and my family. I\'m Pushing myself to do better for them So they can have a better life than I had Some people want I just I just want to make money and that\'s strong enough to drive them Some people want to do it because they want to get out of the situation But really self-driven to me is You have a goal in your life that you want to reach that is strong enough and aspirations that are big enough where? Yeah, you wake up every day put your shoes on you go to work 30 minutes early because that\'s what it\'s going to take you to reach that goal I Think it\'s just finding something strong enough to work towards to be able to reach your goals and aspirations', '2', 0, '0', '2', '2024-03-19 23:57:07', '2024-04-18 23:00:30', '2024-04-18 23:00:30'),
(30797, 18023, 782, 4295, 1, NULL, 120, '202431919194315219.mp4', 'So, I spent the last year, year and a half, spending time with my family. Prior to that, I was an admin assistant for a property management company. Before that, I was a service advisor. I liked the busyness of being a service advisor, but the 55 to 60 hours was a little hard for my family to be able to digest completely, which is why I moved into property management. Prior to that, I spent five and a half years at Luther Honda in St. Cloud. I was their warranty administrator. I wore many, many hats. They called me the Swiss Army Knife. They asked me to do a lot of miscellaneous tasks, as well as I handled all of the accounting files, all of the service and parts files. I filed for warranty claims. I made sure that they got submitted to the proper channels to get them paid for the service department and the parts department, as well. Any transportation claims, so any cars that were damaged in transportation from the factory to our dealership, I had to handle those and make sure those got paid in a timely manner. A lot of accounting work. I billed the new and used car deals for Honda. I did that for about two and a half years, and then I was their fill-in receptionist and cashier, as well, when they needed one of those. Before that, I was in insurance, and I used to write property and casualty. My license is expired, but I am familiar with that. I did do that for about two and a half years at my great-grandfather\'s agency.', '2', 0, '0', '2', '2024-03-20 00:20:26', '2024-04-19 23:00:01', '2024-04-19 23:00:01'),
(30798, 18036, 344, 2084, 0, NULL, 20, '202431919215955603.mp4', 'What attracted me to apply for this position was I have had interest in being an insurance agent for a while now and also I have experience as a receptionist working for an insurance company and you know this is just something I\'ve always been interested in.', '2', 0, '0', '2', '2024-03-20 00:21:31', '2024-04-19 23:00:04', '2024-04-19 23:00:04'),
(30799, 18023, 782, 4296, 1, NULL, 32, '20243191923378644.mp4', 'My work life is driven by a very strong code of ethics. I like to make sure that I carry myself as well as the company that I\'m representing very well. I like to be proud of who I\'m working for, so I also like to make sure that I carry everything with my day-to-day work stuff with integrity. I have great organization skills and I am a fantastic problem solver.', '2', 0, '0', '2', '2024-03-20 00:23:18', '2024-04-19 23:00:06', '2024-04-19 23:00:06'),
(30800, 18036, 344, 2085, 1, NULL, 24, '20243191923367994.mp4', 'so I\'ve actually never heard of this company before but um you know I like I said I\'ve worked for an insurance company before as a receptionist so you know I just know like the brief you know but you know like the gist of it of what we got going on yeah I\'m willing to learn anything', '2', 0, '0', '2', '2024-03-20 00:23:28', '2024-04-19 23:00:06', '2024-04-19 23:00:06'),
(30801, 18023, 782, 4297, 0, NULL, 38, '20243191926151630.mp4', 'I am very familiar with Microsoft Office. I\'ve used Microsoft Office with every single position that I have held across every career field. Word and Outlook would probably be the two main things. I am very familiar with Excel. I used it to maintain spreadsheets. I\'ve made a few maps on there from scratch for the property management company that I worked for as well as keeping a log for like gas receipts and such for the car dealerships that I worked at.', '2', 0, '0', '2', '2024-03-20 00:25:29', '2024-04-19 23:00:06', '2024-04-19 23:00:06'),
(30802, 18036, 344, 2086, 1, NULL, 40, '20243191925163342.mp4', 'What I do when priorities change quickly is whenever my priorities do change, I change my focus to the main priority of what needs to be done. An example of when this has happened was when I worked at KDAG as an administrative assistant. I was doing my normal daily, you know, duties when my boss told me that I had to, if I could help her scan papers in because they were due at the end of the day and they hadn\'t been finished yet, so I finished the task that I was working on, found a stopping point, and then I changed my priorities to scan those papers in and got it done.', '2', 0, '0', '2', '2024-03-20 00:25:57', '2024-04-19 23:00:06', '2024-04-19 23:00:06'),
(30803, 18036, 344, 2087, 1, NULL, 21, '202431919263173818.mp4', 'How I respond when I don\'t know the answer to a question is I will tell the person to please give me a few seconds while I look at my resources or, you know, just depending on the circumstances, usually tell them, you know, let me, give me a couple minutes to figure this out so I don\'t give you any misinformation and figure it out for them.', '2', 0, '0', '2', '2024-03-20 00:27:01', '2024-04-19 23:00:06', '2024-04-19 23:00:06'),
(30804, 18023, 782, 4298, 1, NULL, 75, '20243191929216520.mp4', 'At J.J.S. Property Management, I was given the basic daily tasks of an admin assistant, answering phone and emails, keeping files, making sure everything is neat and tidy, random tasks around the office, making files, sending out the mail, making sure payments are posted, stuff like that, contacting the tenants. Within about two weeks, they could tell that I was catching on a lot faster than they anticipated, so my boss had actually made a comment that she was worried that I was going to get bored with her because she\'s going to run out of things for me to do. That didn\'t happen. They ended up giving me fun maintenance projects, so I started programming garage doors, running things to the locksmith, fun stuff like that. Every supervisor that I\'ve always had has always been absolutely astonished at how fast I pick up on things and how good I am at problem solving.', '2', 0, '0', '2', '2024-03-20 00:29:46', '2024-04-19 23:00:06', '2024-04-19 23:00:06'),
(30805, 18023, 782, 4299, 1, NULL, 101, '202431919325555136.mp4', 'I had a fairly combative service manager working at Honda. It wasn\'t necessarily that he was like a mean angry man or anything by any means, but he just didn\'t like to be wrong ever. So if there was ever a time where I had to, you know, correct him on his information at any time, it usually would result with, you know, him exploding. And it did get quite intense. Usually when that would happen, I would just, you know, keep my mouth shut if I had to go take a breather. You know, I\'d take a walk around the building, just go outside, get some fresh air. You know, thankfully I could be separated in my office, so it just kind of, you know, kept my head down and kept my nose in my work for the rest of the day. And then, you know, the next day is a new day, and it inevitably would end up resolving itself. There was only one time where it became a serious issue, and I did have to go speak to the general manager about it, but it had been resolved through HR at that point. So other than that, it was very, you know, non-confrontational. I\'m not one of those co-workers that likes to, you know, argue with another person. I would just assume that we\'d all get along. It\'s a lot easier that way.', '2', 0, '0', '2', '2024-03-20 00:33:34', '2024-04-19 23:00:07', '2024-04-19 23:00:07'),
(30806, 18182, 837, 4720, 1, NULL, 47, '20243192104764061.mp4', 'Hi, my name is Anastasia Kande, and I applied to Cooper Insurance Agency, Inc. because of it being a remote job opportunity, as well as the schedule for the week. I\'m also interested in learning more and working, hopefully, with Cooper Insurance Agency. And I read up, of course, you know, I did my research, read up on the work ethics of other employees that have also worked with Cooper. And so far, they said good things, so I\'m very positive, looking forward to talking to someone and see where it goes.', '2', 0, '0', '2', '2024-03-20 01:02:48', '2024-04-19 23:00:07', '2024-04-19 23:00:07'),
(30807, 18110, 845, 5120, 0, NULL, 46, '2024319214910594.mp4', 'Well, a few of my most important goals and this to achieve them by, well, by 2026, I would say by the beginning of the year, I would like to have my own house and maybe rental properties. I have a setup of my plan of how I\'m going to do that by 2026, the beginning of 2026. So I have, that\'s my most important goal right now. And I have it for the beginning of 2026, which is January, basically. So I have my plans set up and that\'s my most important goal right now. Besides, of course, growing in every aspect of my life and my professional career and other plans, but that\'s my most important ones right now.', '2', 0, '0', '2', '2024-03-20 01:04:31', '2024-04-19 23:00:07', '2024-04-19 23:00:07'),
(30808, 18182, 837, 4721, 1, NULL, 80, '20243192123346229.mp4', 'I currently work for myself. I work as a tax preparer. I got my PTN last year in December and I\'ve worked with 60, 60, 60 to 65 clients. I fund them all social media, Facebook, word of mouth of course. So far so good. I am actually just looking for a new job that is remote because the tax season schedule is going to be April 15th. So I will need a job soon and I will also, I also am looking to work remotely as well because I am trying to go back to school while being a parent. But, and I believe that working from home will give me the opportunity to balance everything out. My responsibility as a parent and also as a employee for any company that I do work with.', '2', 0, '0', '2', '2024-03-20 01:04:34', '2024-04-19 23:00:07', '2024-04-19 23:00:07'),
(30809, 18110, 845, 5121, 0, NULL, 58, '20243192164131453.mp4', 'I think there may be many successful sales representatives with different qualities that we can highlight. But I would say that when you are secure of yourself, when you are transparent, and when you believe in the product that you\'re selling, I think that\'s when people will most buy from you. If somebody sees you that you\'re not secure about what you are selling, and maybe you don\'t have the answers they\'re looking for, that\'s when you won\'t succeed at selling. But when you know your product, you know who\'s selling it, or which company you sell it for, and the information about them, and all the details about the product, plus the correct character and formation, I think you will succeed.', '2', 0, '0', '2', '2024-03-20 01:07:12', '2024-04-19 23:00:07', '2024-04-19 23:00:07'),
(30810, 18182, 837, 4722, 1, NULL, 147, '20243192152053272.mp4', 'I started working when I was 15 and 6 months. I worked with my aunt. My first job was with my aunt, and she started a nursing agency. I was with her from the ground up, from 1 to 2 clients to 300 clients. I was the answering person, the care coordinator. I did interviews. I was the receptionist. I did clerical duties, then I went to administrative assistant. I also helped her with her payroll sometimes, so I have a little bit of knowledge about QuickBook. I have Microsoft experience, of course, Excel, Word, Teams. I also worked with, recently, I worked with Maxim Healthcare from 2017 to 2022 when they closed down in December, when the office closed down in December, the office that was in Atlanta. I used to work there as a CNA, as well as a care coordinator, and on call, you know, to take phone calls during the night when needed, but it was just PR and tech job for care coordinators and for PR and for the, you know, on call, but it was really, really fun. I believe that my job experiences will help me to be a better person for this job. I also work night shifts with my other jobs that I\'ve had. I\'ve been a night owl forever, so I can stay up. I work 12 hours. I\'m used to long hours, so 12 hours, I\'ve worked 16 hours before, and I\'ve worked in answering phone calls, sending emails, faxes, replying back to messages, texts, family members\' phone calls, so I believe these experiences has helped me and will help me in my job with Cooper Insurance Agency, Inc.', '2', 0, '0', '2', '2024-03-20 01:07:27', '2024-04-19 23:00:07', '2024-04-19 23:00:07'),
(30811, 18182, 837, 4723, 1, NULL, 95, '20243192172811098.mp4', 'I have not been put in a position where I have to break company policy, but I\'ve had to stay longer hours at work or with a client in the home, either due to traffic, due to electricity problem at my other job. I\'ve had to communicate with parents or caretakers of parents, of older family members, and let them know what\'s going on, but I always go off my supervisor instructions. I have not had any situation where I\'ve broken company policy before, so hopefully I don\'t have to in the future, but I believe communications is key to having a productive work relationship and also keeping your job is just communicate with questions, things you don\'t understand, procedures you don\'t understand, policies you don\'t understand. I read everything, and once I have questions, I will definitely ask questions before taking any type of decision by myself, basically.', '2', 0, '0', '2', '2024-03-20 01:09:31', '2024-04-19 23:00:07', '2024-04-19 23:00:07'),
(30812, 18110, 845, 5122, 0, NULL, 52, '202431921104624860.mp4', 'Well, the time zone I am in right now is Eastern Standard Time, since I live in New York, and being that this position is based on PSD time zone, that would be a three-hour difference being here three hours more than Pacific Time. I would say that I am willing to work from 9 to 5 based on the time zone that I am in. So that would be 6 a.m. until, I think, 6 a.m. would be until 4 o\'clock p.m. I think that\'s how it works well. But I\'m able to work, to do it, with the time that corresponds to PSD time zone based on my hours of work. So I could do that.', '2', 0, '0', '2', '2024-03-20 01:11:14', '2024-04-19 23:00:07', '2024-04-19 23:00:07'),
(30813, 18182, 837, 4724, 1, NULL, 150, '202431921102248674.mp4', 'I don\'t really pay, what did you like and dislike about the culture of your life? I didn\'t. When I come to work, at work, everything else really don\'t concern me as long as I\'m treated fairly and respected. All the companies I\'ve worked with have been pretty good. I\'ve not been fired from a job before. So I don\'t, yeah, I did not dislike anything. I have relationships with all my supervisors. I have them either on my cell phone, I communicate once every while, once in a while. I have them on social media, with all the bosses. I worked with their program for four years and I still communicate with them to let me know, check up on my clients or individuals. The same with the health care or their system of living. Yeah, I don\'t, it\'s your company, I respect the company policy for what it is and my job is just to do the job I am assigned to. Everything else is not, I don\'t do too much, everything else is not as important or I don\'t, I\'m very focus minded when I have a job, I concentrate on the job and not the policy or my surroundings. I worked in a care, a call center before, but that was for, that was a long time ago. And it was the people, a lot of people, same with working on the Amazon. I worked with the Amazon warehouse for three years and I\'ve seen a lot of people, never had any problems, everybody\'s different, but I just did my job and minded my business. I don\'t really.', '2', 0, '0', '2', '2024-03-20 01:12:31', '2024-04-19 23:00:07', '2024-04-19 23:00:07'),
(30814, 18110, 845, 5123, 0, NULL, 53, '202431921155958252.mp4', 'If I would have these two options within a benefit plan of a job I apply for, I mean this one, I would choose the higher commission salary with a bonus. I would say this because I will get more for my time and of course the sales part, even if I have a higher commission salary with the bonus I will be able to double that with my sales. In contrast with the other one where I will get paid less for my time of selling and I will only be reliant on the sales that I make which will be a lot but the base that I\'m getting for my time as well will be less. So that\'s the reason why I would get the first option.', '2', 0, '0', '2', '2024-03-20 01:16:32', '2024-04-19 23:00:07', '2024-04-19 23:00:07'),
(30815, 18110, 845, 5124, 0, NULL, 36, '202431921172890118.mp4', 'Based on this question, I have worked remote before. I worked remote for a span of a year when we were in the pandemic, COVID-19. So I do have some experience working remotely. I also did my master\'s remotely, so I do have some expertise in technology. I will rate it a 10. And the things that I don\'t know, I\'m always open to learn, but I do have a lot of experience working remotely, which will be easy for this position since it is remote.', '2', 0, '0', '2', '2024-03-20 01:17:52', '2024-04-19 23:00:07', '2024-04-19 23:00:07'),
(30816, 17895, 1248, 5130, 1, NULL, 68, '202431920321153316.mp4', 'my strength. How\'s it going? So I would definitely say strengths as a salesperson. I believe I do a good job of connecting with the customer, learning how to build rapport, learning to find what their, you know, what their interests are, what their lifestyle is like, what they\'re passionate about, and then kind of being able to see, you know, what direction I need to take them in. Really just gauging like their whole situation, getting a feel for everything they have, they don\'t have, and then what I have and what I don\'t have, my resources and whatnot, I think are really my strengths. You know, just being very attentive to my situation and someone else\'s situation. My weaknesses, I would say, I don\'t tend to be too over the top. Sometimes thinking of a salesperson, I think of someone that\'s a little bit pushy or a little bit, you know, super charismatic or whatnot. I think I\'m more of someone who\'s going to connect with people and someone that\'s going to be able to just really find what someone needs.', '2', 0, '0', '2', '2024-03-20 01:32:17', '2024-04-19 23:00:07', '2024-04-19 23:00:07'),
(30817, 17895, 1248, 5131, 0, NULL, 71, '202431920395198315.mp4', 'So, when it comes to determining factors in my career and advancing in my career, I like to look at it in more of a long-term type of thing. You know, what do I want in this long term, in this long period of time? What can I do to set myself up there? And that\'s where my previous job has come from, which is being able to financially set myself up. That\'s where my previous side gates have come from, you know, getting the actual sales experience. And I personally believe if I can perfect a sales skill, that I can be, you know, okay wherever I go. Everybody likes to make sales, everybody likes to get business, and I believe if I can really hone in on that, and in doing something I love too, I love to connect with people, see what they want, see what their desires are, see what their situation is, how to make the best out of their situation. Things like that is really like my driving factors, and what has led me to this point right now, as far as kicking off a professional sales career, and I would say, you know, that\'s where I\'m at.', '2', 0, '0', '2', '2024-03-20 01:35:02', '2024-04-19 23:00:07', '2024-04-19 23:00:07'),
(30818, 17895, 1248, 5132, 0, NULL, 69, '202431920432584685.mp4', 'So, whenever it comes to a client or customer that, you know, might be stubborn or just straight up declining me, maybe kind of rejecting me, whatever it is, I don\'t like to be the type of person that will kind of push at them and, you know, well how about this and well how about that, you know, I don\'t like to be too over the top with it. My approach is mainly kind of getting in their shoes. When you think about a customer dealing with a salesperson, you can expect them to have their guard up, you can expect them to, you know, already go into the deal with their mind made up. The best way I believe to handle it is kind of look at all the angles that they feel like they have a problem with, if there\'s anything we could fix, anything we could change, and then on top of everything, giving them something to go home with. So whatever the deal is, whatever deals we\'re working with, I personally would like to print out something that kind of goes over everything. They might tell me no in person, just give them something to go home with, let them think that through by themselves.', '2', 0, '0', '2', '2024-03-20 01:43:30', '2024-04-19 23:00:07', '2024-04-19 23:00:07'),
(30819, 17035, 838, 4725, 0, NULL, 51, '2024319202382556.mp4', 'Hi, my name is Nakia. I\'m gonna tell you a little bit about some of the past goals that I had at my last position when I was working with State Farm. For the most part, our day-to-day kind of just comes in or day-to-day looks like. Reaching out to our current clients, giving, I guess making cold calls to our lead list. We reach out to them and kind of my job was just to get information. We would have weekly meetings to set new goals and mainly it was for me to reach a quota of making like maybe a hundred and twenty or a hundred outbound calls, answering inbound calls, as well as like how much information I can get from some people as far as like their auto, who they\'re with in the past, as far as their current insurance. Yeah, it was just kind of like, oh I can\'t talk right now, sorry. That was just kind of the main goal for us.', '2', 0, '0', '2', '2024-03-20 02:00:51', '2024-04-19 23:00:07', '2024-04-19 23:00:07'),
(30820, 17035, 838, 4726, 1, NULL, 72, '20243192055260825.mp4', 'I\'d have to say the biggest challenge that I faced in my last position, aside from learning and starting to earn my PNC license, I was already life licensed and I\'m currently life licensed as well. I think it was trying to navigate through a conversation with somebody about how to get them set up with life insurance, making it more personable for them, figuring out their needs, and just getting out of my head so that I can be more confident in how I demonstrated or presented it to the person, and that was my biggest challenge. What I would do every day is work with my supervisor, he would come in, he\'d sit down with me as a new customer, and then I would get more and more comfortable with our role playing to kind of like, okay, let me ease into this, aside from if I\'m working with family or working with friends or just anybody that I\'m just now meeting, I think it was more so working on that confidence and just knowing that I can get through the conversation and it\'s for the best of them, and I think more so for me, I just wanted to be the most knowledgeable so that I can feel confident. So every day I just kind of worked at it with him, we would role play, and then on my own time I would also study and refresh my mind.', '2', 0, '0', '2', '2024-03-20 02:06:31', '2024-04-19 23:00:08', '2024-04-19 23:00:08'),
(30821, 17035, 838, 4727, 0, NULL, 46, '20243192092997863.mp4', 'I can\'t say that I\'ve ever had a situation where I ran into any problems or a conflict with any team members or co-workers. So I guess, hypothetically speaking, if I were to run into any kind of disagreement or something where we\'re not on the same page, I\'m very open to communication, I\'m easy to talk to, and I\'m more of a person that doesn\'t want to put everybody in the business unless it\'s like we have to escalate it. I will just address the person, we can just talk about it, you know, like, hey, this is what\'s going on. If it\'s like feelings or emotional kind of thing, I guess we can talk about it in that way, but if it\'s more professional, then just address it like, you know, like, this is what\'s going on, I feel like it\'s affecting us here in this area, like, what can we do to make us work better together or to make our environment better? I think that\'s the best way to go about it.', '2', 0, '0', '2', '2024-03-20 02:08:36', '2024-04-19 23:00:08', '2024-04-19 23:00:08'),
(30822, 18228, 817, 4621, 0, NULL, 63, '202431921113996629.mp4', 'So, one of the responsibilities that I have in my current position is to take cold calls that are transferred to me and book appointments for these on the spot. This is something that our company policy is to give our power to make the appointment and if people want to be having more information about what we\'re going to talk about, just let them wait until the appointment. Something I do that breaks that policy is that if they ask for more information, if they ask for an email or something like that explaining what these benefits are, I do send that. I go ahead and send that out. I feel like it\'s the client\'s right to know what they\'re going to be going to the conversation about, especially because these are cold calls being transferred to us. They don\'t know what we\'re going to be talking about and I\'d rather them be informed. I feel like that is their right to just know what they\'re going to be meeting about, making sure that it\'s something that they\'re interested in before they waste their time.', '2', 0, '0', '2', '2024-03-20 02:10:12', '2024-04-19 23:00:08', '2024-04-19 23:00:08'),
(30823, 17035, 838, 4728, 1, NULL, 68, '202431920122417889.mp4', 'I think the best manager that I\'ve ever had, probably my last two positions, one being State Farm, and one prior to that was at the hospital, where I worked at the hospital. And both of those supervisors were very relatable. They were really, really kind, very enthusiastic, and they were patient. I think that\'s super important. They communicated well. They definitely pushed you. They challenged you, and that\'s what I truly enjoyed, that it wasn\'t just about meet the quota, meet the quota, meet the quota, meet the quota. It was more like, I want you to become your best, and I\'m here to support you. Let\'s do your best, and let\'s go get it. And I guess on top of that, working at State Farm, we had good bonuses. Our boss at the time, he was very, very thoughtful. So there\'s times where we\'re like, if we reached certain quotas, if we all as a team in the office hit our numbers, got the pop balloons, we all got gift cards. We earned it. We felt like we earned it, and I felt rewarded for the work that I was putting in. I think that\'s the best way to motivate anybody.', '2', 0, '0', '2', '2024-03-20 02:13:09', '2024-04-19 23:00:08', '2024-04-19 23:00:08'),
(30824, 17035, 838, 4729, 1, NULL, 59, '202431920154767253.mp4', 'Honestly, I\'m pretty open to most environments or work environments. I\'m okay working in a slow pace. I do prefer, I guess, a little bit more faster pace because I do learn quickly. Management style, I don\'t mind if my manager is present, if they come in and see how you\'re doing. I guess being hounded over might feel like a little bit much, but for the most part, I don\'t mind if they\'re present and they\'re wanting to make sure I\'m executing the way I\'m supposed to in my role. I guess that\'s kind of the style. My manager is present, communicates, checks in on you, sees how you\'re doing, makes sure you\'re doing well, makes sure we\'re meeting the goals, and kind of goes about their business too at the same time. Something that\'s pretty engaged, pretty much engaged, but as far as the pace, I\'m really good at any pace.', '2', 0, '0', '2', '2024-03-20 02:16:20', '2024-04-19 23:00:08', '2024-04-19 23:00:08'),
(30825, 18228, 817, 4622, 0, NULL, 45, '20243192119223644.mp4', 'The best manager I\'ve ever had motivated me by providing me space to work on my own and acknowledge my good work while also coaching me in areas that I needed help in instead of talking down to me or berating me. This method worked because it felt like my manager trusted me to do my job. It helped me feel independent and feel responsible for my role and my position while not being micromanaged, but it also made him approachable for when I did need help or if I did need coaching or if there was something I was struggling with. I knew that he trusted me to do my job, but I could always reach out to him if I needed anything.', '2', 0, '0', '2', '2024-03-20 02:18:32', '2024-04-19 23:00:08', '2024-04-19 23:00:08'),
(30826, 18228, 817, 4623, 1, NULL, 70, '202431921234933107.mp4', 'My expected salary for this type of position falls in the line with the amount that was listed in the job posting, that $37,000 a year. It seems like a good starting point for somebody in this role. You\'re licensed, you deserve to be compensated for that license and that extra knowledge. I don\'t have a good basis to compare that to. My current position is solely based on commission and compensated that way. There is no salary tied to it. But that $37,000 a year does seem like a fair starting point and is equal to other positions I\'ve seen in other fields that require about the same amount of experience and licensing or pre-qualifications. I would hope that further in with the company, as I get more time, as I get more experience, I\'m able to move up or be compensated for that additional time and experience. But that $37,000 seems like a fair starting point.', '2', 0, '0', '2', '2024-03-20 02:24:02', '2024-04-19 23:00:08', '2024-04-19 23:00:08'),
(30827, 18217, 848, 4876, 1, NULL, 30, '202431922261813235.mp4', 'The most important thing that I\'ve learned from a previous position, I would have to say being able to work well with others, ask for help, don\'t be afraid to ask questions, to learn about what you\'re doing, and being able to help others when it\'s needed.', '2', 0, '0', '2', '2024-03-20 02:26:35', '2024-04-19 23:00:08', '2024-04-19 23:00:08'),
(30828, 18228, 817, 4624, 1, NULL, 76, '202431921275121094.mp4', 'So, what my current employer could do to keep me from leaving my role is really help reduce the amount of time I\'m spending at work because the biggest factor for me leaving this job as well as other jobs I\'ve had in the past is the work-life balance has not been healthy for me. This role and just about every other job I\'ve had in my adult life has typically eaten up 50 to 60 hours of my week. That does not include travel or anything like that. So it really takes a toll on my personal life, my family life. I haven\'t been able to spend as much time with my wife or children as I would like. In my current role, that\'s not really feasible because it is compensation-based, so reducing my hours directly impacts the amount of opportunity I have to bring money home and put in the bank account. So trying to fit that need doesn\'t really fit within the company\'s pay structure or align with how the company operates. So that is why I don\'t think that they\'re going to be able to meet that need.', '2', 0, '0', '2', '2024-03-20 02:28:04', '2024-04-19 23:00:08', '2024-04-19 23:00:08'),
(30829, 18217, 848, 4877, 0, NULL, 68, '202431922291173337.mp4', 'The biggest challenge I\'ve faced would be having a customer call and them not understanding you know like a process or how things work. The outcome and how I resolved the issue was having the call be transferred to a manager, supervisor, whoever is in charge. Have like a second voice being able to see if they\'d be willing to explain something a little bit better than I could have. And usually if something like that were to happen with me, usually the outcome was resolved but it made me listen in on the call and kind of learn from it.', '2', 0, '0', '2', '2024-03-20 02:28:10', '2024-04-19 23:00:08', '2024-04-19 23:00:08'),
(30830, 18217, 848, 4878, 0, NULL, 53, '202431922322097891.mp4', 'Some of the skills that I could bring to the job, I\'ve had customer service experience previously. I work well, I\'m a quick learner, show me one or two times, let me get hands on, I probably got it down pat instantly. I\'m very people oriented, I love to talk to new people every day, meet different people every day face to face, and just be willing to help people and make sure the outcome is perfect, well I wouldn\'t say perfect, but the customer is satisfied.', '2', 0, '0', '2', '2024-03-20 02:31:34', '2024-04-19 23:00:08', '2024-04-19 23:00:08'),
(30831, 18228, 817, 4625, 0, NULL, 141, '20243192134792174.mp4', 'So I do, in fact, have a few questions about the company and the position. My first question is, are there opportunities for growth within the company? I\'m always looking to expand my knowledge to grow. I have enjoyed my leadership positions in the past. That\'s something that I really appreciated doing and really enjoyed working with other people and managing teams and coordinating people. If there are possibilities to move up into positions like that, I would be interested in learning more about that and what it would take to get there. About the position itself, in the job description, it listed paid time off. I would just want more clarification about how much is allotted for that, how that\'s accrued, whether it\'s per year, per pay period, and the structure of the PTO. I also would like to know more about the flexible schedule that is listed in the job posting. I know for me, I can work from 8 to 4.30. I take my kids to school and take them to daycare and help with that in the mornings. After I get done with that, I\'m available, fully locked in for work. I can work some weekends, but I would like to keep my evenings available for my family, keep that for quality time. As I mentioned before, that\'s something that I\'ve struggled with with other companies. The job bleeds into my home life. It\'s caused problems and I don\'t really like that. I like to keep my work life and my home life separate. I can focus on one and the other when I need to. I can be fully present where I\'m needed. I would just like some more clarity on how that flexible schedule works in terms of how much is being demanded of me and how much of my time is needed.', '2', 0, '0', '2', '2024-03-20 02:31:42', '2024-04-19 23:00:08', '2024-04-19 23:00:08'),
(30832, 18217, 848, 4879, 1, NULL, 62, '202431922345421387.mp4', 'A challenge I\'ve faced and how I\'ve handled it, I would say my current job, it\'s a collection agency type deal, collecting on behalf of people who were uninsured at the time of an accident. I had this one client I spoke to. Their balance was pretty high. They were unable to pay the full balance. I worked with them to see what amount they would be able to afford each month to be able to pay and not make themselves get in debt because of it.', '2', 0, '0', '2', '2024-03-20 02:35:11', '2024-04-19 23:00:08', '2024-04-19 23:00:08'),
(30833, 18217, 848, 4880, 1, NULL, 57, '20243192238778403.mp4', 'The best way to describe my personality would be several things. I would say very outgoing. You know, I\'m always in a good mood. I don\'t let my at-home life, personal life affect me at work because you don\'t need to do that. I\'m very caring. I love to help others when needed. I\'m very humble. I would guess that\'s the same thing as caring, but, you know, I\'m always willing to help. You know, if someone asks me if they need help, then, you know, I\'m always there for it. I\'m always there at the end of the day. I always have somebody\'s back.', '2', 0, '0', '2', '2024-03-20 02:38:24', '2024-04-19 23:00:08', '2024-04-19 23:00:08'),
(30834, 18189, 839, 5138, 1, NULL, 37, '20243192393745724.mp4', 'Ensuring that any questions that they may have is answered. Oftentimes there are some times where some customers will have complaints, but it is essential that you stay calm and you get down to the bottom of any initial problems that may come up. In certain aspects, if a customer is, you know, showing a level of discomfort by any means, just essentially assist in them to the best of your ability, but also in a calm manner.', '2', 1, '0', '2', '2024-03-20 04:09:54', '2024-04-19 23:00:08', '2024-04-19 23:00:08'),
(30835, 18189, 839, 5139, 1, NULL, 54, '2024319231268491.mp4', 'Well, essentially starting off to defuse a situation if an upset client or customer, well, firstly, you have to stay calm. It\'s not good if both people are upset. Don\'t allow that one client or customer to trigger you into acting out of your emotions. But just letting them know that you\'re here and that, you know, you are open to hearing anything that they have to say, but also communicating in a positive way. It doesn\'t do any good if both people are, you know, throwing fuel to the fire rather than just saying, hey, I get that you have your frustrations, but I\'m here to assist you by any means. Yes.', '2', 1, '0', '2', '2024-03-20 04:12:30', '2024-04-19 23:00:08', '2024-04-19 23:00:08'),
(30836, 18189, 839, 5140, 1, NULL, 47, '202431923161280646.mp4', 'I define good customer service as showing a level of empathy, good communication, proactively listening to your customer, ensuring that they are being heard and that their thoughts or wants and needs are being taken care of. But it doesn\'t, it shouldn\'t come at the detriment of yourself, of course. If there is somebody who is being mean, you know, handling it in a safe manner, both on both ends, as well as problem-solving. And it is also good to, you know, have a face-to-face conversation with the customer as well, but it could also depend on the situation as well. Thank you.', '2', 0, '0', '2', '2024-03-20 04:16:34', '2024-04-19 23:00:08', '2024-04-19 23:00:08'),
(30837, 18081, 429, 3865, 0, NULL, 22, '202432011573645470.mp4', 'Well, the services that I was doing in the lodge, I was giving people or rather telling people how our lodge operates in terms of business and living.', '2', 0, '0', '2', '2024-03-20 09:56:43', '2024-04-19 23:00:08', '2024-04-19 23:00:08'),
(30838, 18081, 429, 3866, 1, NULL, 29, '20243201159419740.mp4', 'Well, the thing that motivates me the most is I get to know clients and know how to socialize with them and to provide the service that they need. And it becomes very, very much accepting to me and I get to know people more and what they want and they have to be free and well to socialize with me.', '2', 0, '0', '2', '2024-03-20 09:59:41', '2024-04-19 23:00:09', '2024-04-19 23:00:09'),
(30839, 18081, 429, 3867, 1, NULL, 34, '20243201203790318.mp4', 'Well, getting to know people more and giving what people want at the right time, at the correct time, providing service to people and with the good response and mostly with good communication, we should be able to talk to customers the way they would understand. So I like interacting with customers and I think I would make a great fit for the position.', '2', 0, '0', '2', '2024-03-20 10:00:55', '2024-04-19 23:00:09', '2024-04-19 23:00:09'),
(30840, 18277, 443, 3333, 0, NULL, 62, '20243201303844627.mp4', 'Hi, so in my previous role, I had a customer who initially came to me interested in purchasing a basic auto insurance policy. After discussing their average needs and budget, I realized there was an opportunity to upsell additional insurance products. I approached the situation by first ensuring I fully understood the customer\'s requirements and concerns regarding their auto insurance. Once I established trust and rapport, I introduced them to complementary insurance products such as HomeOwners Insurance and Umbrella Reliability Coverage. And by tailoring my recommendations to their specific circumstances and demonstrating the added value of these additional policies, I successfully upsold both HomeOwners Insurance and Umbrella. Umbrella Reliability Coverage, the insurance.', '2', 0, '0', '2', '2024-03-20 10:01:45', '2024-04-19 23:00:09', '2024-04-19 23:00:09');
INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(30841, 18277, 443, 3334, 0, NULL, 56, '20243201342232202.mp4', 'To stay updated, I regularly participate in professional development opportunities such as workshops, seminars, and website webinars, specifically focused on California insurance laws. I also subscribe to industry publications, newsletters, and online resources that provide updates on legislative changes and regulatory requirements in the states. I also make it a priority to review official documentation from regulatory bodies such as California Department of Insurance to understand any new guidelines or amendations to existing laws. So by staying informed and vigilant about California\'s insurance laws, I can confidently provide reliable and compliant service to my clients, ultimately building trust and loyalty within my company.', '2', 0, '0', '2', '2024-03-20 10:05:26', '2024-04-19 23:00:09', '2024-04-19 23:00:09'),
(30842, 18277, 443, 3335, 0, NULL, 70, '202432013104543207.mp4', 'So basically when faced with objections from customers who may be hesitant or resistant to purchasing additional insurance covers, I approach the situation with empathy and understanding. First, I actively listen to their concerns to fully comprehend their perspective. Once I have noted their objections, I strike to address them by providing relevant information and notifications about the additional coverage. I also focus on highlighting the value and benefits of the proposed insurance products, demonstrating how they can offer added protection and peace of mind in various scenarios. I also personalize my approach by tailoring my explanations to align with the customer\'s specific needs and circumstances. If the objection is based on misconceptions or misunderstandings, I take the time to educate the customer, providing clear and transparent explanations to alleviate any doubts or uncertainties they may have.', '2', 0, '0', '2', '2024-03-20 10:12:00', '2024-04-19 23:00:09', '2024-04-19 23:00:09'),
(30843, 18277, 443, 3336, 0, NULL, 73, '202432013144538120.mp4', 'So first, I strive to establish rapport and build trust by respecting and valuing each customer\'s cultural background and perspective. I understand that communication styles and preferences can vary greatly among different cultures, so I make an effort to listen attentively and observe nonverbal cues to gauge the most appropriate communication approach. So I recognise that not all customers may have the same level of insurance knowledge, so I make it a priority to explain complex concepts in a clear and accessible manner. I use analogies, real-life examples and personalised recommendations to help customers understand their options and make informed decisions about their insurance cover. By adapting my communication style to meet the diverse needs of customers in California, I can foster positive relationships, enhance customer satisfaction and ultimately contribute to the success of our sales and service initiatives.', '2', 0, '0', '2', '2024-03-20 10:16:12', '2024-04-19 23:00:09', '2024-04-19 23:00:09'),
(30844, 18277, 443, 3337, 0, NULL, 80, '202432013191248014.mp4', 'So in my previous work in the insurance industry, I have witnessed the importance of building and maintaining strong relationships with my client to ensure satisfaction and foster loyalty. One particular example that comes to my mind is when I had a long-standing client who initially approached me for out-of-insurance coverage. So over the years, I made it a point to stay in regular contact with this client, not only to review their policy, but also to check in on any changes in their life circumstances or insurance needs. I took the time to understand their evolving priorities and concerns, whether it was purchasing a new home, starting a family, or expanding their businesses. So by properly investigating their needs and providing personalized recommendations, I was able to offer additional insurance products and services that aligned with their changing circumstances. So for instance, when they purchase a new home, I help them secure a comprehensive home owner\'s insurance policy tailored to their property and possessions. Furthermore, I made myself readily available to address any questions or concerns they had.', '2', 0, '0', '2', '2024-03-20 10:20:35', '2024-04-19 23:00:09', '2024-04-19 23:00:09'),
(30845, 18136, 854, 5161, 1, NULL, 101, '2024320747680308.mp4', 'Okay, yesterday was a little bit of a flop. I tried recording question number one, and I kept losing service in my home office. So I am doing it from my car, and it looks like I have great internet right now. So to rehash question number one, why am I looking for a new job at this particular point? Actually, the reason why I am is because the original one that I had back in 2020 due to COVID, I was into real estate because of COVID. Now I am actually looking for my career position here in Florida, in Punta Gorda, Florida. I thought about going into the insurance business for a while now, and it\'s time that I do that. Also, some of the skills that I would bring to the job or the new career, as I would like to put it, is that not only am I extremely high in the customer service experience, that\'s like a number one is customer service, customer service, customer service. Also, I have a little bit of life experience, realizing how important insurance is in life. So along with business, office experience, all that wrapped up, customer service, HR, one-to-one sales, full gamut, really. Thank you so much. And hopefully, I noticed this question didn\'t end with any bad internet. So fingers crossed, the next ones will be just as good. Thank you.', '2', 0, '0', '2', '2024-03-20 11:47:17', '2024-04-19 23:00:09', '2024-04-19 23:00:09'),
(30846, 18136, 854, 5162, 1, NULL, 69, '2024320749835606.mp4', 'So, how do I handle difficult clients? I\'ve always found that if you have a great basis with your clients, you know, if you have the trust, that\'s really what you need is you need their trust is key number one. And I always say kind of kill them with kindness, which means great customer service. Along with that is I\'ve always noticed if at times it becomes difficult, try to remove yourself at that point. I\'ve always found that I have great patience, luckily. So along with some patience, maybe, you know what, maybe leave for a couple minutes, you know, just excuse yourself for a couple minutes, you know, go and breathe, count to 10. That\'s what I always, you know, has always worked for me. But really, you know, you don\'t want to be negative about it, you know, try to be as positive as you can, you know, and really get their trust, you know, maybe they\'re having a bad day for some reason, you know. So really kind of be empathetic with them and find out what\'s going on, maybe, you know, maybe they just need to, you know, get a couple things off their chest or, you know, whatever, but definitely patience, and definitely great customer service.', '2', 0, '0', '2', '2024-03-20 11:49:17', '2024-04-19 23:00:09', '2024-04-19 23:00:09'),
(30847, 18136, 854, 5163, 1, NULL, 55, '20243207502633503.mp4', 'So, I guess some of the things that I\'ve done to improve my verbal communication skills and what I\'ve done to improve my listening skills is really when I meet somebody for the first time, really, I want to hone in and kind of listen to their needs and listen to what is most important because I\'m trying to, of course, figure out what their needs are and as a good salesman or even as a good customer service rep, anything like that, you need to really listen and yes, I\'m always improving on communication skills and always improving on listening skills. Life is a learning experience from day one and I don\'t think we ever really stop improving. So, I will continue to hopefully improve on both my verbal communication and my listening skills.', '2', 0, '0', '2', '2024-03-20 11:50:33', '2024-04-19 23:00:09', '2024-04-19 23:00:09'),
(30848, 18136, 854, 5164, 1, NULL, 106, '20243207523510135.mp4', 'Okay, so the what separates me from the other candidates? Well, I can\'t speak for them because I don\'t know anything about them right now. But all I know is that I\'m in a place in my life where looks like Punta Gorda, Florida is my home for the hopefully the rest of my life. I\'ve made this my final my final stop. So along with that, along with my emphasis on great customer service. My whole challenge of learning something new. I\'ve always thought about getting into the insurance business. And finally, it is time. No pun intended. It is time that I take this jump and get into the insurance business. You know what, I feel like I\'m a quick learn. I kind of go above and beyond. You know, I\'m, I\'m a little bit of a perfectionist at times, where I want everything done correctly. So I know we probably hear it all the time, but I am a hard worker. You know, I put 100% into my day. I like to for myself, I like to be the best that I can be. You know, and I like to go home at the end of the day. And I would like to know that I\'ve made a difference in someone\'s life. You know, you know, if I can put a smile on their face, or make them happy. You know, and coming, you know, to the point that I am right now, I realized how important, especially with this hurricane we just had a couple years ago, how important insurance is. So that alone, you know, putting a smile on someone\'s face at the end of the day, knowing that I did a good job is really the best for me. Thank you so much.', '2', 0, '0', '2', '2024-03-20 11:52:50', '2024-04-19 23:00:09', '2024-04-19 23:00:09'),
(30849, 16949, 575, 4363, 0, NULL, 21, '20243207553883934.mp4', 'I would like to work in this industry because I feel like this industry provides a sense of security to the customers and I would love to gain all the skills that I would need to know in property and casualty insurance just to help customers out and make them feel secure with their assets and the things that they own.', '2', 0, '0', '2', '2024-03-20 11:54:29', '2024-04-19 23:00:09', '2024-04-19 23:00:09'),
(30850, 16949, 575, 4364, 0, NULL, 39, '2024320813375161.mp4', 'I\'ve always admired people who are able to sell a product and sell something, especially to a customer who has made up their mind, isn\'t interested, but they\'re still able and have the ability, that magic, to still convince the customer, like, hey, you do need this or this can benefit you. That always attracted me to sales, and I would love to gain those skills.', '2', 0, '0', '2', '2024-03-20 11:57:41', '2024-04-19 23:00:09', '2024-04-19 23:00:09'),
(30851, 16949, 575, 4365, 1, NULL, 16, '2024320831221956.mp4', 'I think the main important qualities would be well-driven, determined, great interpersonal skills, very excellent customer service,', '2', 0, '0', '2', '2024-03-20 12:02:49', '2024-04-19 23:00:09', '2024-04-19 23:00:09'),
(30852, 18152, 807, 4527, 1, NULL, 54, '202432015385491143.mp4', 'Hello, hi, my name is Janet. I work with this company, it\'s called Platinum Group Africa. And I work as a telemarketer. My work is always to do calls, out-calls and in-calls. And I\'ve studied in... I\'m a student from Otali College. I\'ve done hospitality. I\'ve worked also with Nairobi Hospital. I\'ve worked with Saladmaster Company as a sales representative. And currently I\'m working as a telemarketer at a company called Platinum Group Africa. That\'s all.', '2', 0, '0', '2', '2024-03-20 12:39:21', '2024-04-19 23:00:09', '2024-04-19 23:00:09'),
(30853, 18076, 815, 4574, 1, NULL, 137, '20243207413949657.mp4', 'And I\'m looking for a new job because I see that this one here, opportunity to not only work with current members, future customers, over the phone or in person, I like the interacting. I do have experience in soliciting, also I\'m not shy, I like to go up to people and find out what their needs are and also introduce on our specific product, I should say benefit of this product would help them. And depending on the perspective person, right, there\'s some that want specific details and you\'ve got those that, they just want simple things. How much is it going to cost and what am I getting? So I always like to do the highlights. And if, you know, if they feel like, well, like I said, for me, I\'m just looking for the opportunity to work with folks in person and over the phone. I like the interacting, the social, and then also just my experience with my background as I started to talk about that is like customer service. I\'m concerned for the member. I don\'t believe in hard push, hard cold, that is not me. I feel like I am leveled and I\'m willing to go above and beyond for the member, right, the future prospect. So this would really be a very engaging position, gives me the opportunity to work with those that have already worked in the industry, what they can teach me. I feel like for me, I never just stay at idle. I like the opportunity to learn and to get the opportunity to work with this company would be a great opportunity because it gives you the flexibility to showcase who you are and within this company, it looks like I would get that opportunity. So thank you.', '2', 0, '0', '2', '2024-03-20 12:42:12', '2024-04-19 23:00:09', '2024-04-19 23:00:09'),
(30854, 18152, 807, 4528, 1, NULL, 55, '20243201543114552.mp4', 'We are just calling clients and inviting them for sales. And not just any client, but qualified clients that can be able to invest in our company. We are dealing with a real estate company, so we measure into luxury property. We have properties along the coastal region that we are marketing. And above all, what I normally do, I do have a lot of clients by following them up. And you find that by the end of the month, I\'m exceeding more than any other persons, more than clients that anybody\'s supposed to have because of how I build a rapport with my clients.', '2', 0, '0', '2', '2024-03-20 12:43:19', '2024-04-19 23:00:09', '2024-04-19 23:00:09'),
(30855, 18076, 815, 4575, 1, NULL, 150, '2024320745622719.mp4', 'So, tell me about the goals. So, I\'m the type that wants to understand what my goals are and what are my parameters, right? What is it that we need to educate the member with? And so, to the question, if it was to get so many calls done in a day, then I would work those that had already called in and then call back. Maybe they just needed a little bit of information. Then if we had leads that I would have to work, then those I would call back, but I was able to take a little more time with them, try to find out about them, right? Like what has you searching? And we would have to acknowledge, you know, totally understand across the industry, price increase, but this is the added value you\'re getting. So, it was so much about how many numbers we got in as far as sales. So, if we were expected to get, you know, six a day, that was great. And of course, I just wouldn\'t sit about the six. I was always just trying to get more, right? The more customers you reach out to, that you educate them and tell them what makes your product an added benefit. And again, I don\'t speak on the other competitor. That\'s just not what we do. But again, I feel like I did meet my expectations. Of course, you\'re going to have some days that you just have a rough day, but I don\'t get discouraged. I just keep going. When I was doing sales, we were given an app online that would have the prospects come in through there and another one through Facebook and so on. And so, we had to make sure we touch at least all of them, right? Take your lunch, but come back and get ready to work. So, then we would have at the end of the week, like how many we did meet. And of course, there might be some that, you know what, okay, you met this, but you need to exceed this. And so, I would just put longer hours. What is it that...', '2', 0, '0', '2', '2024-03-20 12:45:40', '2024-04-19 23:00:09', '2024-04-19 23:00:09'),
(30856, 18152, 807, 4529, 1, NULL, 31, '202432015453765073.mp4', 'who was interested in investing with our company. But now he had some conditions for me. And the conditions was that he wanted full board. So I had to twist his mind and tell him that we are offering full board. But in real sense, it was not full board, so that he can be able to join us on the presentation. That\'s what I did. And then after that, the client came and invested with us and became one of our members.', '2', 0, '0', '2', '2024-03-20 12:45:53', '2024-04-19 23:00:09', '2024-04-19 23:00:09'),
(30857, 18152, 807, 4530, 1, NULL, 37, '202432015473876321.mp4', 'OK, when I don\'t know the answer, what I always tell my clients is that they should, I always tell them to hold on so that they can be able to consult from one of our directors or managers, then I get back to the client. Then from that you find that the client justifies that this is a legit business. So I justify that we have an office for them and you find that by the end of the day the client responds positively.', '2', 0, '0', '2', '2024-03-20 12:48:03', '2024-04-19 23:00:10', '2024-04-19 23:00:10'),
(30858, 18076, 815, 4576, 1, NULL, 141, '20243207482256901.mp4', 'All right, so on this one here, for me, I feel like it\'s not so much understanding their personality, right? My goal is not to change them. Now, to work as a team, that\'s something that, of course, we always strive for, but what I would do is the person I\'m – whoever it may be, it would be me that would have to – you know, they\'re different, so I need to adjust myself to work with that individual. Not to disguise anything or to mock them, I am not here to change that person. That\'s not what our thing is here. Our thing is to be diverse. That\'s what makes us unique. So for me, again, I can deal with a customer or coworker that has just a different approach that doesn\'t make it wrong. The only time I think is if, you know, it\'s very disrespectful, and of course, I\'m going to go to a manager or – but I won\'t start a conflict. That\'s not the process, but if I get to understand how I need to communicate with that person, and then maybe little by little, they start showing signs of why are they maybe about a specific product, right? Personal, I\'m not going to get into that because that\'s not what I\'m going to do. That\'s not what it\'s about. It\'s about just understanding me and how I\'m going to work with this individual. They\'re just different, so I enjoy it. I encourage it. I\'m up for whatever the challenge is to work with any person, and I\'m okay with that. I\'m not intimidated. So again, the diverse group, that\'s what we are. That\'s what makes us unique, and it\'s okay. You know, I\'m not going to sweat the small stuff. That\'s not something that we\'re here for. What is it we can do as a team? What do we need to do to educate more members, to bring them in and introduce them to things that maybe they weren\'t familiar with? So again, I\'m not here to change a person. What I do, again, is to myself, this is how I need to communicate to this person. Again, it\'s not lowering standards or mocking them of any short way. It\'s small, small talk, and again, baby steps. Thank you.', '2', 0, '0', '2', '2024-03-20 12:48:55', '2024-04-19 23:00:10', '2024-04-19 23:00:10'),
(30859, 18152, 807, 4531, 1, NULL, 22, '202432015494769185.mp4', 'Okay, according to my understanding, what I know what they can do to me, they can give me a promotion, and also they will increase the salary, the payment, so that I can be able to remain back. Yes, that\'s all.', '2', 0, '0', '2', '2024-03-20 12:49:59', '2024-04-19 23:00:10', '2024-04-19 23:00:10'),
(30860, 18076, 815, 4577, 1, NULL, 150, '20243207513764105.mp4', 'Well, you\'re always going to get a challenging member, customer, client, right? Maybe it\'s a little bit of miscommunication, understanding, but my thing is this, is to acknowledge the member prospect and not to negative talk on the company or us, but it\'s going to be, I apologize, I totally understand, this would be totally upsetting me, and I get it, but let\'s see what was the challenge, what is it, what\'s the situation, and allow me the opportunity to look at your information or policy, and I get it, you have every right to be upset, just give me that opportunity, let\'s look at it, let\'s see if we can come to a solution, let\'s talk about that. So depending on what the information is or the miscommunication, you know, I would just solicit, okay, this is the information that is a benefit to you, and this is maybe something that maybe wasn\'t relayed, but let\'s look at it, elaborate. So for me, when I would have my other positions, when I worked at Department of Public Safety, of course, those are driver\'s license and IDs, so I always had irate customers, right? And I would encourage folks to let me talk to those individuals, not because I thought, oh, yes, I\'m this grander person and I can, no, it was just that I had the empathy for those individuals, you know, so then I would encourage them, you know, and then you have someone that maybe there\'s something that they need and it\'s just because they don\'t know what to ask for, it just gets more of a chaos and a more confusion. So I did have one individual, I think he was just, it was just very frustrated, right? And he was just not wanting to talk to this person that had approached him. So then, you know, I inquired and introduced myself. I asked him for the individual\'s name, you know, he told me the situation and I said, you know, I totally get it, but with the requirements.', '2', 0, '0', '2', '2024-03-20 12:52:11', '2024-04-19 23:00:10', '2024-04-19 23:00:10'),
(30861, 18076, 815, 4578, 1, NULL, 47, '20243207531388903.mp4', 'Okay. So, I\'ve never had the situation where I cost the company money. If anything, depending what the question may be or what\'s presented, I\'m one of those that, you know, I\'ll tell that person, you know, give me just one moment. Let me research this. I just want to make sure I\'ll be right back. Or, let\'s look at that. So, I try to do my research and don\'t communicate anything, especially when it comes to money, because, so I\'ve never had this situation, so I don\'t really have an answer for that.', '2', 0, '0', '2', '2024-03-20 12:53:24', '2024-04-19 23:00:10', '2024-04-19 23:00:10'),
(30862, 18210, 412, 5047, 0, NULL, 61, '20243208594358447.mp4', 'Hi, good morning. I\'m Vernita Moore. My background entails over 15 years of experience in sales as well as customer service. I also have over 12 years of experience working as a senior mortgage loan originator. I am a business owner, a self-published author as well. And so I\'m really excited about this remote position because I believe this is going to be a huge career change for me. Allstate I know is a great reputable company where I can grow and be able to excel. And so I\'m really looking forward to being able to become a part of the team as well as being able to offer the team my expertise that I have in working with sales and just my level of excitement and energy and willingness to help others. I look forward to coming on board and I\'m really excited. Bye.', '2', 0, '0', '2', '2024-03-20 12:57:28', '2024-04-19 23:00:10', '2024-04-19 23:00:10'),
(30863, 18243, 523, 3579, 1, NULL, 19, '20243209134374807.mp4', 'Hi, I\'m looking for a new job because I just want more stability and more consistency and I just want to grow. I just don\'t want to stay at the same piece. I just want to have the opportunity to grow and just expand and learn some more skills. And just to become a better version of myself within my job.', '2', 0, '0', '2', '2024-03-20 13:13:45', '2024-04-19 23:00:10', '2024-04-19 23:00:10'),
(30864, 18243, 523, 3580, 1, NULL, 35, '20243209143012789.mp4', 'What attracts me to this position is I do want to stay in sales, I do like talking to people, I do like communicating and just being able to help people but still, I want to say, help people but still bring light in their day, just make their day a little bit better just by talking to me. And I do want to turn into the insurance career a little bit just to see what they have in store for me and I have been doing a lot of research on that and I feel like it is a good fit for me so I just want to try it out and learn some more skills as well, just be able to help some more people as much as I can.', '2', 0, '0', '2', '2024-03-20 13:14:33', '2024-04-19 23:00:10', '2024-04-19 23:00:10'),
(30865, 18243, 523, 3581, 0, NULL, 60, '20243209163590152.mp4', 'Okay so how I go about solving problems at work. I do know that sometimes problems can get a little bit frustrating and it will discourage people but I\'ll still try to keep the same attitude, maintain the same everything just I won\'t get too overwhelmed and push that on other people. So what I like to do first I\'ll just take a deep breath, forget everything I know because ahead of time we know the issue we just don\'t know how to go about it. So I\'ll try to take a deep breath, go back to all my resources, try to look within everything and then if not I\'ll try to turn it to one of my colleagues ask them just to network with some more people and just to find the right answer and if I is with somebody else then we\'ll just try I\'ll just try to hear them out just so we can both find out the problem at hand and just try to fix it effectively and also have some more team building that way I would say and I\'ll just try to figure out the best solution for that.', '2', 0, '0', '2', '2024-03-20 13:15:29', '2024-04-19 23:00:10', '2024-04-19 23:00:10'),
(30866, 18243, 523, 3582, 1, NULL, 26, '20243209174047386.mp4', 'Okay so I wouldn\'t say that it would be a deal-breaker but it is just one of the main things since I do I am looking for a new job just for more stability and more consistency just since I have do have a lot of bills to pay but I do for sure want to stay in the insurance agency and I just want to figure out what that has in store for me so I\'ll be open to a lot of different things as well.', '2', 0, '0', '2', '2024-03-20 13:17:41', '2024-04-19 23:00:10', '2024-04-19 23:00:10'),
(30867, 18243, 523, 3583, 1, NULL, 27, '20243209184061676.mp4', 'Okay, so I don\'t have a prospecting market yet, but since this is my first time just starting out, but I am willing to work as hard as I possibly can, go 110%, just to work up to that level. And I\'ll bring people in just by working hard and getting as much people as I can in, and just keeping my attitude, maintaining everything, just so I can welcome people in and have a great environment for them.', '2', 0, '0', '2', '2024-03-20 13:18:41', '2024-04-19 23:00:10', '2024-04-19 23:00:10'),
(30868, 18233, 817, 4621, 1, NULL, 73, '20243208384644847.mp4', 'A situation that I decided to break company policy or alter a standard procedure was with a patient one time. I was actually being an MA and the patient was in really bad shape and I knew the doctor well enough to know that he wasn\'t going to send him to the hospital. So I altered his vitals to have the doctor be like okay it\'s time to send him to the hospital because the guy was so sick and I knew the doctor wasn\'t very, I can\'t think of the word but he wasn\'t very active on wanting to send people to the hospital so I altered it because he was sick and I knew he was sick just by telling him that and just looking at him. So he got sent to the hospital and found out he had a broken back and a pneumonia. So I felt like that I actually really helped and saved that patient because I decided to alter or break company policy by not recording the right vitals down and I actually saved his life.', '2', 0, '0', '2', '2024-03-20 13:39:13', '2024-04-19 23:00:10', '2024-04-19 23:00:10'),
(30869, 18233, 817, 4622, 1, NULL, 56, '20243208403129960.mp4', 'So, the manager that I had to help me perform well, he would just sit with me and be real with me and just be blunt about what\'s going on and then be blunt on how to correct and perform the situation. It was in sales, when I\'m doing Medicare sales, my sales weren\'t as great, part of it was because I was on vacation a lot that month too, but my sales weren\'t as great. He sat down and he just acted like I was a human being with him and wasn\'t like your manager, you know, I\'m manager, you\'re employee. He was just real with me and he just sat and joked with me and then just made the relaxing, I wasn\'t stressed or nervous about my job. He was just a great manager who just guided me on how to perform better at my job and then the next month I was making, you know, two sales a day and performing above of what I was supposed to perform because he was just real.', '2', 0, '0', '2', '2024-03-20 13:40:53', '2024-04-19 23:00:10', '2024-04-19 23:00:10'),
(30870, 18233, 817, 4623, 1, NULL, 32, '20243208414828353.mp4', 'My salary, what I would expect, you know, base salary $45,000, but with commission, you know, I\'d like to make about $70,000 to $75,000. But I would really like somebody to teach me on how they are and how they got their position and maybe make $95,000 would be great, but just being realistic, $65,000 with commission and stuff like that for a first year would be great. Having somebody to tell me how I can perform better and make more would be awesome.', '2', 0, '0', '2', '2024-03-20 13:42:01', '2024-04-19 23:00:10', '2024-04-19 23:00:10'),
(30871, 18233, 817, 4624, 1, NULL, 62, '20243208432015669.mp4', 'What my current employer could do to help me better myself would be, you know, I\'ve gotten a little bit tripped up after annual enrollment period and I would love for her to listen to my calls and tell me what I\'m doing wrong. Just a little bit more coaching is what I would love to have but it just doesn\'t happen with my current role. I would love to have somebody that would be there and say, hey, you sound like this this day, you made more sales, this is what you did this day versus this is what you did this day. Just to have somebody to be there and coach me a little bit more, tell me what I\'m doing wrong, help me correct, you know, what it is I should be doing, you know, what I should not be doing and help me just a little bit more coaching would be awesome and I wouldn\'t leave my role because I love what I do but the coaching is not there. She doesn\'t listen. She\'s not a manager who\'s there.', '2', 0, '0', '2', '2024-03-20 13:43:44', '2024-04-19 23:00:10', '2024-04-19 23:00:10'),
(30872, 18233, 817, 4625, 1, NULL, 29, '20243208444731198.mp4', 'The questions I would have is, one, what does it take to succeed in property and casualty? And the next question would be, what is the best websites for study guides for property and casualty? And if, you know, what is expected for a manager for somebody to succeed in this role, or even what\'s missing that they see the most that doesn\'t help somebody succeed?', '2', 0, '0', '2', '2024-03-20 13:44:58', '2024-04-19 23:00:10', '2024-04-19 23:00:10'),
(30873, 17978, 541, 3613, 0, NULL, 30, '20243209505717354.mp4', 'A major league baseball team has 9 players on the field. Which player is the most important? Unfortunately, I don\'t watch baseball or play baseball. But if it\'s teamwork, I think every position is very important for the team to get the most out of each other.', '2', 0, '0', '2', '2024-03-20 13:47:40', '2024-04-19 23:00:10', '2024-04-19 23:00:10'),
(30874, 17978, 541, 3614, 0, NULL, 91, '20243209542670024.mp4', 'What separates you from other candidates? I\'m not sure what kind of quality the other candidates have. But for me, I know what I\'m doing and I have my passion. And I love to help people. Sometimes the people who need the right things and if this policy is good for them, I think it\'s helping people, not only making money. So this is one thing I feel is important. And the next thing is flexibility because I\'m trying all my effort to rebuild my career. And I\'m willing, I have my commitment to try to do my best.', '2', 0, '0', '2', '2024-03-20 13:50:07', '2024-04-19 23:00:10', '2024-04-19 23:00:10'),
(30875, 17978, 541, 3615, 0, NULL, 46, '20243209583432200.mp4', 'Honestly, I don\'t remember what position I\'m in now, but anyway, I just got my NGA life insurance exam passed, so I will use this as my basic knowledge and I\'m going to make all my effort to work hard and to make my life insurance career.', '2', 0, '0', '2', '2024-03-20 13:54:52', '2024-04-19 23:00:10', '2024-04-19 23:00:10'),
(30876, 17978, 541, 3616, 0, NULL, 121, '2024320102477060.mp4', 'What type of work environment do you prefer, manager style? I prefer the work environment has the vibe, people like me have freedom to tell the manager what I like, what I can do, what I\'m good at, not like someone mandate me have to do because that wouldn\'t make me feel comfortable to do things. In manager style, I would like the manager give me the clear instruction or guideline so I will follow the road path and try my best to make things done. I don\'t like sometimes they give this one, that one, and I don\'t know what\'s going on. And so in the end, I also would like if something I, because I always plan ahead first, then I follow my path. If it doesn\'t work or if there\'s a difficulty, I always want my upline or my manager give me advice. I\'m a good listener and I will take an advice seriously and try my best to make things done. Make it go, yeah, that\'s all I need to the environment help me. But I don\'t want sometimes they give me the actual or very blurry information. So make me to think is this way or that way. I have to see the clear thing this way. So I just follow this way, straightforward.', '2', 0, '0', '2', '2024-03-20 13:57:15', '2024-04-19 23:00:10', '2024-04-19 23:00:10'),
(30877, 17978, 541, 3617, 0, NULL, 85, '20243201044290218.mp4', 'fear because I it\'s my first time to try applying like a selling position I\'m not sure what is this position anyway I know I\'m going to do my life insurance so the fear the biggest fear is I\'m not sure what kind what\'s a proper policy or writer good for my client the only thing I am sure is I will try my best to get all information and the knowledge and help other people with right policy so for the money efficiency for everything I think the right thing for right the right product for right customer it\'s most important thing for me if I said a fear is that same thing if I made a mistake for them maybe like a need a B product I I give it is maybe C product but there\'s totally not benefit for the client that that\'s what I\'m fear because I don\'t want get a burden for customer okay thank you', '2', 0, '0', '2', '2024-03-20 14:00:30', '2024-04-19 23:00:10', '2024-04-19 23:00:10'),
(30878, 18223, 817, 4621, 1, NULL, 27, '2024320924254958.mp4', 'There\'s never a situation in which it\'s justifiable to break a company policy. If a situation arises where you\'re putting a position to where you feel like you have to make that decision, the decision is not to move forward. You should never alter a standard procedure or break a company policy. Those things are usually used to termination and could also open yourself up for liability for the company.', '2', 0, '0', '2', '2024-03-20 14:02:45', '2024-04-19 23:00:10', '2024-04-19 23:00:10'),
(30879, 18223, 817, 4622, 1, NULL, 38, '2024320934767582.mp4', 'One of my best managers, the way they really motivated me was they advised or told me and had a deep conversation with me advising, hey, you have greatness within you. It\'s up to you to figure out how to tap into it. He laid out different goals that he saw that I could reach. And once he laid out those goals, he said, here are the steps. So he created a blueprint and incentivized me and also motivated me to reach those goals. And it was one of the best sales managers that I\'ve ever had.', '2', 0, '0', '2', '2024-03-20 14:03:53', '2024-04-19 23:00:11', '2024-04-19 23:00:11'),
(30880, 18223, 817, 4623, 1, NULL, 11, '2024320941694943.mp4', 'My expected salary for this type of position, anywhere from $60,000 to $70,000 would be the expected salary.', '2', 0, '0', '2', '2024-03-20 14:04:19', '2024-04-19 23:00:11', '2024-04-19 23:00:11'),
(30881, 18223, 817, 4624, 1, NULL, 25, '202432094563171.mp4', 'There isn\'t much that my current employer can do to keep me from leaving the role, I\'m in a contract position, and we\'re in a space now where the work that we perform on a daily basis is dwindling to almost nothing, so I\'m in a position now where I want to get back into a sales role, back into an agency sales role, and attempt to further my career in that stage.', '2', 0, '0', '2', '2024-03-20 14:04:59', '2024-04-19 23:00:11', '2024-04-19 23:00:11'),
(30882, 18223, 817, 4625, 1, NULL, 19, '2024320952743489.mp4', 'I do not have any questions about the role or the position or the position of the company at this moment. I\'ve done my due diligence on American Family, seeing that it\'s a very stable company. I\'ve heard things about them in the industry, so I don\'t have many questions at this time.', '2', 0, '0', '2', '2024-03-20 14:05:29', '2024-04-19 23:00:11', '2024-04-19 23:00:11'),
(30883, 18314, 817, 4621, 1, NULL, 79, '2024320101431611.mp4', 'Hey, uh, good, uh, good morning. My name is Steve. So I understand you\'re asking, uh, when it might be, uh, just to follow to break a company policy or alter, uh, uh, or a situation where I, where I did so, or, or, or altered the standard procedure. Um, well, I mean, when it comes to insurance, I, I stick by the rules, you know, especially when it comes to health insurance and compliance. Um, so I try to follow the rules and, you know, stay within the recommendations. However, prior to insurance, I was running sales teams in the, uh, retail event, uh, space. So my job was to sell as well as recruit, hire, and train. And one of the, uh, recruiting kind of company policies or procedures was not to offer, uh, the person, the job right on the spot, you know, maybe say, we\'ll call you up this evening and, you know, we\'ve got other applicants, which may or may have not been the case. And I understood that, but, um, I didn\'t always follow that. And I was a, I was the top recruiter in the company.', '2', 0, '0', '2', '2024-03-20 15:01:12', '2024-04-19 23:00:11', '2024-04-19 23:00:11'),
(30884, 18314, 817, 4622, 0, NULL, 37, '20243201031414638.mp4', 'So I\'m I\'m self-motivated, but you know two heads are better than one. I always Appreciated when a manager got involved in my business and tried to help close sales went on sales calls with me You know more than happy to take coaching I I do like you know the the concept of You know praising in public and and you know any type of coaching Opportunities are done privately', '2', 0, '0', '2', '2024-03-20 15:02:33', '2024-04-19 23:00:11', '2024-04-19 23:00:11'),
(30885, 18314, 817, 4623, 1, NULL, 23, '20243201043133903.mp4', 'You So, you know, I\'m interviewing for roles paying a base of 40 to 50 K Plus Commission You know or commission only if they make sense I understand this one is a little below that which is okay', '2', 0, '0', '2', '2024-03-20 15:04:34', '2024-04-19 23:00:11', '2024-04-19 23:00:11'),
(30886, 18080, 802, 4524, 1, NULL, 31, '20243201045969829.mp4', 'Hi. Why am I looking for a new job? My current employer is moving in a different direction than I wish to move on. I personally am looking to expand on my career and unfortunately that\'s no longer the path that my current employer is on. So that\'s why I\'m looking for a new job. Ideally, I want more opportunities, more challenges, and currently that\'s not available to me where I\'m currently at.', '2', 0, '0', '2', '2024-03-20 15:05:03', '2024-04-19 23:00:11', '2024-04-19 23:00:11'),
(30887, 18314, 817, 4624, 1, NULL, 56, '20243201061340078.mp4', 'So I\'ve been working in the You know the insurance arena got serious about it about a year ago And I\'ve been really going at it more from the independent agent, you know What I\'m finding out in a lot of these 1099 or independent roles is that there\'s just the training is lacking You know, so I would say that\'s one area that I\'m finding Is not and especially when you get into health insurance and compliance It\'s really important to to have that training piece. I\'ve been selling both life and health Prior to the pandemic I was in the retail event space as I mentioned. I loved it and I\'d frankly still be doing it, but We shut down with the pandemic and never reopened', '2', 0, '0', '2', '2024-03-20 15:06:19', '2024-04-19 23:00:11', '2024-04-19 23:00:11'),
(30888, 18080, 802, 4525, 1, NULL, 38, '2024320108942561.mp4', 'Yeah, if I don\'t know an answer, I prefer to let the person know that I\'ll be looking to get the answer to their question, whether that means asking the appropriate party, looking at it. I prefer to look for it myself. If I can\'t find the answer myself, then yes, I\'ll ask someone that has that knowledge that I can then share to someone else. But ideally, I prefer to be honest up front and letting the individual know that that\'s information that I can obtain for them and get the answer for them.', '2', 0, '0', '2', '2024-03-20 15:08:12', '2024-04-19 23:00:11', '2024-04-19 23:00:11'),
(30889, 18314, 817, 4625, 0, NULL, 27, '20243201010254418.mp4', 'No real questions, maybe drill down into the types of insurance you\'re looking to sell, the leads, that\'s critical, you know, how are those generated and, you know, what, you know, what would be the next step? How long is the interview process as I\'m looking to make a decision fairly soon.', '2', 0, '0', '2', '2024-03-20 15:08:34', '2024-04-19 23:00:11', '2024-04-19 23:00:11'),
(30890, 18080, 802, 4526, 1, NULL, 35, '20243201091760778.mp4', 'An ideal workday for me is having a goal to start the day, so whether that\'s a small task to be completed within a certain time frame or to have multiple tasks to be completed within that workday, but starting the day off knowing that these are the things I have scheduled, these are the items that need to be completed, and setting that goal and scheduling the day so that that can be achieved in the most efficient way possible.', '2', 0, '0', '2', '2024-03-20 15:09:20', '2024-04-19 23:00:11', '2024-04-19 23:00:11'),
(30891, 18229, 817, 4621, 1, NULL, 50, '202432010405388721.mp4', 'I have run into this situation many times over my career in the insurance industry. I don\'t ever feel that it\'s correct or ethical to break a company policy or modify or bend the rules to get around a standard procedure. It just creates an opportunity for you to have an errors and omissions exposure claim, create a bad reputation for both yourself and the company. And I pride myself on always being ethical and trying to do the right due diligence, that function that both serves the company\'s interests and the client. It\'s better to do the job right the first time than to clean up and try to sweep under the rug all the lies and misrepresentations that some are guilty of in our industry. Those are the individuals that create a bad reputation for people in our industry. And I conduct myself in a manner that tries to counteract that.', '2', 0, '0', '2', '2024-03-20 15:41:09', '2024-04-19 23:00:11', '2024-04-19 23:00:11'),
(30892, 18229, 817, 4622, 0, NULL, 61, '202432010424918226.mp4', 'I would have to say that the best agency manager experience I had was my agency manager from Farm Bureau Financial Services. His name was Micah. He was a very kind, knowledgeable, fun-loving guy, but he always had the right ways to motivate you to hit the number. Old slogans like, when you\'re starting in the agency, know that you\'re hunting, but you\'re going to turn over to farming, and farming leads instead of hunting leads. Or quotes like, people do business with whom they know, like, and trust. Or other matters like, always do it right the first time to avoid the consequences of not doing it the first time. Those little sayings would make your head spin, and he would always come out with little contests and incentives and lighthearted jokes. He always acknowledged his agents\' birthdays and births of people in our families within our district agency. It was fun to work for him, and he always motivated all of his agents to keep their head in the game, keep positive, and to always perform to the best of their ability.', '2', 0, '0', '2', '2024-03-20 15:41:41', '2024-04-19 23:00:11', '2024-04-19 23:00:11'),
(30893, 18229, 817, 4623, 1, NULL, 19, '202432010433350967.mp4', 'I believe that a salary negotiation is something that should be done face-to-face with an individual based on their experience and what the expectations of the agency are from the principal of the agency themselves. I would be happy to answer that question in a face-to-face or phone interview with the agency principal.', '2', 0, '0', '2', '2024-03-20 15:43:39', '2024-04-19 23:00:11', '2024-04-19 23:00:11'),
(30894, 18229, 817, 4624, 1, NULL, 59, '20243201044487595.mp4', 'As you can see, I am currently my own agency owner. I divested myself of my property casualty book in 2019 and have been working in the life and annuity space since that time, as well as consulting work, helping legacy agencies in the area transition to a more technologically friendly environment versus paper and the old-fashioned way of doing business. The reason I am applying for a remote role such as this is to hone my skills and to apply those skills to an agency as I desire to move my family from Iowa to Florida later this year. And I believe that my skills would be a great asset to an agency such as this. I do not have any desire to rebuild my agency. When I move, I believe that it\'s better for me to hone my skills, as I mentioned, and bring those to bear, as well as helping newer agents develop, as well as helping the agency increase their bottom line. All with providing the flexibility that I need to provide for my family\'s needs as we transition to our new life in another part of the country.', '2', 0, '0', '2', '2024-03-20 15:44:56', '2024-04-19 23:00:11', '2024-04-19 23:00:11'),
(30895, 18229, 817, 4625, 1, NULL, 39, '202432010454848273.mp4', 'I would pose two questions to the person reviewing this interview. Number one is, what is the thought that makes you feel the greatest asset would be to make someone successful in this role? Once that\'s answered, I would believe that the second question I would ask are, what do you feel that the most challenging things are in this role would make someone not successful in this role? Thirdly, please tell me about the company culture. Tell me about what you do in the day-to-day life to keep agents motivated. What kind of culture do you have? Is it focused on fun, levity, or serious down to business?', '2', 0, '0', '2', '2024-03-20 15:45:50', '2024-04-19 23:00:11', '2024-04-19 23:00:11'),
(30896, 18306, 817, 4621, 1, NULL, 91, '20243209491354373.mp4', 'Some years back, I was faced with a situation where I wanted to put a client into a mutual fund, but our company had a policy that it had to be a three-star rated fund by Morningstar in order to fit their bill. The fund that I had in mind had had a couple of bad years, but it had a long track record, so I knew that it would come back. It\'s just that type of fund didn\'t do well during those previous years. So I wanted to put the client in it, so I called up the compliance manager. Well, I called up the sales manager first and explained my situation. He told me to call the compliance manager. I called him, and he told me I couldn\'t do it. I said, what you\'re doing is you\'re costing people an opportunity to make money because that fund went up 60% that year, but I was not able to put my client into it because of their policy. I said, your policy is to protect you, not to do what\'s best for the client. It was very frustrating to have that kind of a situation with the kind of rules that sometimes they put in place. I\'ve always felt that somebody breaks the rules, they should be punished for it, but don\'t punish everybody else because someone broke the rule.', '2', 0, '0', '2', '2024-03-20 15:49:16', '2024-04-19 23:00:11', '2024-04-19 23:00:11'),
(30897, 17967, 474, 2943, 1, NULL, 45, '202432011492965200.mp4', 'Qualities that I possess that makes me a successful salesperson is my confidence, my ability to speak and communicate with any clientele, and also my ability to be adaptable to any situations and active listening skills is a great leader quality for a salesperson to be successful. Also the fact that I am very ambitious, motivated and determined makes me a successful salesperson. I\'ve been in the customer service industry and in sales for many years now so my expertise has given me a lot of skills to be successful in the sales industry.', '2', 0, '0', '2', '2024-03-20 15:49:33', '2024-04-19 23:00:12', '2024-04-19 23:00:12'),
(30898, 18306, 817, 4622, 1, NULL, 37, '20243209502516447.mp4', 'I think one of the best lessons I learned from a manager who helped me sift through things was a guy that used to say, interesting but unimportant. We would come back with all kinds of excuses why it didn\'t work and how come this happened and if this situation was different, and he would always just say, interesting but unimportant. What that taught me was to get through the fluff, focus on what is important and get the job done and that helped me a ton.', '2', 0, '0', '2', '2024-03-20 15:50:26', '2024-04-19 23:00:12', '2024-04-19 23:00:12');
INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(30899, 18306, 817, 4623, 1, NULL, 10, '2024320951211489.mp4', 'I would expect to earn in the $50,000 to $60,000 per year range for this position.', '2', 0, '0', '2', '2024-03-20 15:51:02', '2024-04-19 23:00:12', '2024-04-19 23:00:12'),
(30900, 17971, 474, 2943, 0, NULL, 13, '202432010514250632.mp4', 'You', '2', 0, '0', '2', '2024-03-20 15:51:08', '2024-04-19 23:00:12', '2024-04-19 23:00:12'),
(30901, 17967, 474, 2944, 0, NULL, 35, '202432011521197533.mp4', 'The most important thing that I\'m looking for for my next job opportunity will be opportunities to grow and climb the corporate ladder, to get a chance to excel and reach new levels in my career opportunity and have more benefits and be able to connect with my clientele on another level and to grow and expand and get training and development so that I could take the next level in my sales development career.', '2', 0, '0', '2', '2024-03-20 15:51:30', '2024-04-19 23:00:12', '2024-04-19 23:00:12'),
(30902, 18306, 817, 4624, 1, NULL, 37, '2024320952487312.mp4', 'I\'ve been self-employed for about the last 20 years, but the reason that I\'m looking to move is that I need the support, need to be able to bounce ideas off other people, kind of got in my own little vacuum where I did really well, but needed that outside influence, be able to talk things through with other people and not just do my own thing. So that\'s the biggest reason that that I\'m looking for this opportunity.', '2', 0, '0', '2', '2024-03-20 15:52:04', '2024-04-19 23:00:12', '2024-04-19 23:00:12'),
(30903, 18306, 817, 4625, 1, NULL, 36, '20243209525740546.mp4', 'Yes, I do have questions. I\'m familiar with American Family, and I know there\'s different offshoots of that, but I don\'t know anything about the McKenzie Jones, what that is, what you\'re looking for, other than what I saw in the Indeed application. So I\'d like to know more about what you do, what you\'re looking for, how I might be a fit in that, or maybe not a fit. Those are the kind of questions that I have currently. So I\'m looking forward to chatting with somebody about that.', '2', 0, '0', '2', '2024-03-20 15:52:58', '2024-04-19 23:00:12', '2024-04-19 23:00:12'),
(30904, 17967, 474, 2945, 1, NULL, 43, '202432011534625304.mp4', 'My ideal work environment would be to work remote, work from home, and I like a fast-paced work environment so that I\'m able to multitask. I enjoy wearing multiple hats, meaning that I\'m able to adapt and manage and do multiple things at once, and to be organized while handling multiple things throughout the day to make the day go by faster. I enjoy getting feedback from leadership and working as a team, and also being competitive is a great work environment to help drive sales.', '2', 0, '0', '2', '2024-03-20 15:53:49', '2024-04-19 23:00:12', '2024-04-19 23:00:12'),
(30905, 17967, 474, 2946, 1, NULL, 53, '202432011561056098.mp4', 'My ideal type of management style is productive feedback, someone that is purpose-driven, that provides motivation to the team, and someone that exactly leads by example and that is relatable and understanding, and just a manager that has great leadership qualities, effective listening, great communication, and motivates and inspires teams to be the best that they can be and get the sales results that is required by the organization. So I look forward to the opportunity to actually become a part of the CASPER agency and be a part of the Allstate family. Thank you for your time and your feedback is appreciated. Have a wonderful day.', '2', 0, '0', '2', '2024-03-20 15:56:13', '2024-04-19 23:00:12', '2024-04-19 23:00:12'),
(30906, 17971, 474, 2944, 1, NULL, 75, '202432010563557859.mp4', 'In my search, in my next position, what I am looking for in my next job is to find a company with strong organization structure, effective communication channels, being able to have an actual HR department that us employees can speak to if there\'s any questions that we may have, and also a better, well-planned-out training program. It\'s really important for me to join a company that values its employees and also shows that we can go to someone that\'s being able to answer our questions and be able to explain things a little better if us as employees have any questions when it\'s not said correctly, and also able to understand when adjustments are necessary.', '2', 0, '0', '2', '2024-03-20 15:56:45', '2024-04-19 23:00:12', '2024-04-19 23:00:12'),
(30907, 18220, 817, 4621, 1, NULL, 86, '202432011593182141.mp4', 'Describe a situation in which you felt it might be justifiable to break company policy or alter a standard policy or procedure. What did you do? I have not broken a company policy or alter a standard procedure. I always learn the policy and the procedures, comprehend it and apply it to the situation or task at hand. I\'ve worked for over 35 years and I know the reason for policy and procedures is based on research and there\'s a reason for it. Behind the scenes, I don\'t know every reason for a policy or procedure, but there\'s a reason for it. I go ahead and adhere to the policy and procedures. However, if I do find that as situations change and circumstances change, I do notify the company, the organization about situations and we\'ll go ahead and work together as a team to improve the policies and procedures.', '2', 0, '0', '2', '2024-03-20 15:59:35', '2024-04-19 23:00:12', '2024-04-19 23:00:12'),
(30908, 17971, 474, 2945, 0, NULL, 19, '20243201103813743.mp4', 'So, I am able to adapt to any environment, whether it is fast-paced or a slow-paced environment. But where I thrive is a fast-paced environment with minimal micromanagement.', '2', 0, '0', '2', '2024-03-20 16:00:11', '2024-04-19 23:00:12', '2024-04-19 23:00:12'),
(30909, 17971, 474, 2946, 1, NULL, 45, '2024320113695209.mp4', 'The type of management style I\'m looking for is one that is minimal with micromanagement, but also where there is a management team that is very supportive whenever I would need help or my fellow colleagues would need help, that they are there to help and guide us through. But for me, I would rather a management style where it is minimal micromanagement because I thrive in being able to do independent work, but also with someone that\'s always there that\'s going to help me out if I need any help.', '2', 0, '0', '2', '2024-03-20 16:03:14', '2024-04-19 23:00:12', '2024-04-19 23:00:12'),
(30910, 18220, 817, 4622, 1, NULL, 119, '20243201234117580.mp4', 'How did the best manager you ever had to motivate you to perform well? Why did that method work? Honestly, I\'ve been blessed with wonderful managers. All my managers were respectful and kind to me, even during the most stressful times in our journey together. I respect them for their role and for their situation that they\'re dealing with on a day-to-day basis. I have intrinsic motivation. My intrinsic motivation motivated me to do my best at all times in the situation that I had at hand. I did not need extrinsic motivation to motivate me to do my job well. I have strong work ethics, morals, and values internally that motivates me to do the best that I can. And because of that, my manager respected me as an individual and was pleased with my work because I have strong work ethics and believe that you must do the best that you can in all situations at the time and with the hand that you\'ve been dealt. So my method for working is do your best at all times. And if you need help, ask for it. Not when it\'s too late, but you ask for it to prevent things from being worse than it needs to be. I am an intrinsic motivator because of my strong work ethics.', '2', 0, '0', '2', '2024-03-20 16:03:46', '2024-04-19 23:00:12', '2024-04-19 23:00:12'),
(30911, 17905, 798, 4564, 1, NULL, 23, '20243201251588852.mp4', 'Well, let me tell you a little bit about myself. I am an outgoing, reliable person who comes to work every day. I like to get the job done. I do pay attention to a lot of details and everything.', '2', 0, '0', '2', '2024-03-20 16:06:06', '2024-04-19 23:00:12', '2024-04-19 23:00:12'),
(30912, 18220, 817, 4623, 1, NULL, 72, '20243201272727145.mp4', 'What would your expected salary be for this type of position? I am now looking for a permanent long-term position. I\'m looking for a fair base salary plus commission, and I will hope that it will be starting on day one of training, all the way through my employment with American Family Insurance Agency. At this time, it is negotiable. I\'ll be happy to talk more with you in detail about the expected salary for this position as an agent. But please know I am looking for a long-term permanent position with a base salary plus commission and hopefully residuals. I\'m looking for a long-term position, hopefully with you, soon. Thank you.', '2', 0, '0', '2', '2024-03-20 16:07:31', '2024-04-19 23:00:12', '2024-04-19 23:00:12'),
(30913, 17905, 798, 4565, 1, NULL, 57, '20243201273484778.mp4', 'Well, I am a caring person. I always try to look out and make sure, you know, everybody and everything is taken care of. Yes, I am a competitive person. Yes, I like to give me a deadline. I will make sure it is done before the deadline. I am very, very, very, very professional when I\'m at work. And I don\'t think I\'m strategic. I don\'t, I don\'t know. I probably am, but I don\'t know. But the first three, I know for a fact that I\'m caring, competitive, and I\'m professional. I will always be professional. I don\'t never, ever come out of character. Yes, I\'m always professional.', '2', 0, '0', '2', '2024-03-20 16:09:27', '2024-04-19 23:00:12', '2024-04-19 23:00:12'),
(30914, 18220, 817, 4624, 1, NULL, 120, '20243201211095539.mp4', 'What can your current or previous employer do to keep you from leaving your role? Well, currently, I am an independent agent. I\'m an independent contractor, and my positions are with contracts, which are temporary. I\'ve just finished my last contract with a very well-known agency. I worked with them during the AEP season, helping individuals get insurance. The AEP season is now complete, and I had a very successful run with them. So I\'ve been completing seasonal contracts with previous employers, so I knew that my time with them was temporary, but it was a great run each time. So this question does not really apply to me, as in, what can your current or previous employer do to keep you from leaving your role? Well, my roles were temporary, and it was known to be a situation where I would have to leave. But I\'ve come to a point in my life now where I\'m looking for a long-term permanent employment. The seasonal contracts were great, but I\'m looking for something more permanent. I love the insurance field. I\'m great at it. I love meeting and helping people, and it\'s time that I find a place to call home. And I hope that\'s with you, American Family Insurance Agency.', '2', 0, '0', '2', '2024-03-20 16:11:05', '2024-04-19 23:00:12', '2024-04-19 23:00:12'),
(30915, 17905, 798, 4566, 1, NULL, 38, '202432012105021627.mp4', 'Yes, my experience with using office software is, it\'s easy to use office software. I use the CRM systems probably, no, we use the CRM systems here at Chase, so, yeah, yeah, I have, I have experience in using the office software in the CRM systems.', '2', 0, '0', '2', '2024-03-20 16:12:07', '2024-04-19 23:00:13', '2024-04-19 23:00:13'),
(30916, 17942, 115, 4120, 1, NULL, 33, '20243209102438446.mp4', 'Hi, yeah, this opportunity is pretty new and I really, really like to get to learn about it more and I know this is a good opportunity for me to learn something new, especially on insurance and marketing business wise, this is something huge and I will love this opportunity and I know it\'s going to be a good fit for me.', '2', 0, '0', '2', '2024-03-20 16:13:41', '2024-04-19 23:00:13', '2024-04-19 23:00:13'),
(30917, 18220, 817, 4625, 1, NULL, 68, '202432012145011298.mp4', 'Do you have any questions about our company or the position? At the moment, I do not have any questions regarding the company. I researched American Family Insurance Agency, and thus far I\'m enjoying what I\'ve read. And as far as the position, I may have some questions once we have another interview where we can do an interchange of questions and have a dialogue together. But at the present time, there are no questions about your company. I like what you do. I like your purpose. And I\'m looking forward to joining the American Family Insurance Agency. Shall it be thy will. Thank you so much for your time today. I appreciate it. And have a blessed day.', '2', 0, '0', '2', '2024-03-20 16:14:54', '2024-04-19 23:00:13', '2024-04-19 23:00:13'),
(30918, 17905, 798, 4567, 1, NULL, 78, '202432012141867023.mp4', 'What was my biggest challenge that I have faced? In my last position, my biggest challenge was the setting. Like, you know, I worked in the call center. So while I\'m still here, I just asked to be moved so I can work by myself. I mean, I love being around. But some colleagues like to take the position and run with it and do a lot of extra. So I didn\'t want to get in any trouble or being around anything that\'s gonna cause me to get looked at like I was one of the promising persons. So I asked, can I get my seat moved? And I was able to get my seat moved. And the problem was resolved. I didn\'t have any issues with my colleagues. It was just too noisy. And the conversations was unprofessional that they was having. So I requested to have my seat moved and it got moved. It took a while before I was able to be moved, but it got moved.', '2', 0, '0', '2', '2024-03-20 16:18:13', '2024-04-19 23:00:13', '2024-04-19 23:00:13'),
(30919, 17942, 115, 4121, 1, NULL, 51, '2024320917722688.mp4', 'Like I said, this is something huge and is new. Why not? Insurance, everything that we have, everything that we own, needs to be protected. It\'s ours. And insurance is the only way that we can secure and protect those properties that we have. And insurance is something that you can wake up in the morning and you know that your life and everything that you have is safe. Through insurance, that\'s the only way it is going to be possibly yours and owned by you.', '2', 0, '0', '2', '2024-03-20 16:19:41', '2024-04-19 23:00:13', '2024-04-19 23:00:13'),
(30920, 18142, 854, 5160, 1, NULL, 34, '202432012213978300.mp4', 'Hi, my name is Kelly Herrera. I\'m currently looking for a new job because I\'ve been doing community association management work for several years, and I love it. It\'s very rewarding, but it is very time-consuming, and I\'m looking for something with a little bit more work-life balance, something with kind of set hours so I know when I\'m working and when I\'m able to be with my family. I still have kids in school doing activities, and I just wanted to be able to participate and be efficient in both areas of my life.', '2', 0, '0', '2', '2024-03-20 16:21:49', '2024-04-19 23:00:13', '2024-04-19 23:00:13'),
(30921, 18142, 854, 5161, 1, NULL, 46, '202432012225295621.mp4', 'The position that I was applying for was for the front desk reception admin job. All of my work experience has always been client-facing. I\'m very used to putting the customer first, customer service, being polite, listening, communicating well, and I feel that I\'m very good at it. I\'m extremely organized. I like to make lists, keep track of things, anything that\'s still an actionable item, I keep on top of my list so I can keep track of things and not let anything fall through the cracks. I feel I work well independently but also with others. I like being a team player, helping out whenever there\'s a need, and I feel that I do have some strong administrative skills that would be very beneficial to this position.', '2', 0, '0', '2', '2024-03-20 16:23:06', '2024-04-19 23:00:13', '2024-04-19 23:00:13'),
(30922, 17905, 798, 4568, 1, NULL, 42, '202432012195547342.mp4', 'If you call my references, all they\'re going to do is say that I\'m so sorry to keep messing with these. I just feel like they\'re like hanging off my eyeballs. I\'m sorry. If you was able to call my references or if you should call my references, they will tell you that I\'m a good worker. I come to work, I barely miss time. I come to work and do my job. I come in and I try to hit every last, everything. When I\'m at work, I try to get everything done. So that\'s what they can say about me.', '2', 0, '0', '2', '2024-03-20 16:23:17', '2024-04-19 23:00:13', '2024-04-19 23:00:13'),
(30923, 18142, 854, 5162, 1, NULL, 53, '202432012241714170.mp4', 'How do I handle difficult clients? I definitely have lots of experience with that. As a manager, usually people are coming to you because they have an issue or a concern. So first and foremost, the most important thing to do is to listen to them. Hear what they have to say. See if there is something I can easily do to help address their concern. A lot of times people just want to voice their opinion. Other times there is something that needs to be followed up on. So just listening to them, taking notes, making sure I understand correctly what the issue is so that I can correctly follow up on it. Oftentimes I would have to go to my board. So in this case, I might have to go to the agents for a question. But just making sure I clearly understand what their concern is or what they\'re upset about so that I can best help address it and correct what needs to be corrected.', '2', 0, '0', '2', '2024-03-20 16:24:53', '2024-04-19 23:00:13', '2024-04-19 23:00:13'),
(30924, 18142, 854, 5163, 1, NULL, 52, '202432012261887336.mp4', 'So this is a two-part question. What have I done to improve my verbal communication skills and what have I done to improve my listening skills? I kind of feel they go hand in hand. Verbal communication starts with listening, in my opinion, just being able to fully understand what is being communicated to me, correctly understanding it, taking notes and gathering any information that I need, being able to reiterate to them what their concern is or what the question might be so that everyone is on the same page. That definitely helps to improve verbal communication. Listening skills, definitely taking your time, being patient, letting the person speak what they need to say without interrupting and just letting them speak their piece, that way I can best understand what their concern or question is and then being able to best address it.', '2', 0, '0', '2', '2024-03-20 16:26:33', '2024-04-19 23:00:13', '2024-04-19 23:00:13'),
(30925, 18089, 845, 5100, 0, NULL, 60, '2024320859470040.mp4', 'Good morning. The question is name a few of your most important goals and dates to achieve them by. The first one is to become a great employee by using my customer service skills. My goals is to, I have a lot of personal goals, but my professional goals are to be able to become a more esteemed agent. I want to be able to help people, make sure that they\'re fully covered for anything that may happen in the future. Long term goals, just to be able to obviously pay all my bills and travel and also keep learning. There\'s always something new to learn. The next year.', '2', 0, '0', '2', '2024-03-20 16:26:38', '2024-04-19 23:00:13', '2024-04-19 23:00:13'),
(30926, 17942, 115, 4122, 1, NULL, 57, '20243209233286231.mp4', 'This is what happened. When I saw it, and I knew right away, this is the only way that I can expand my knowledge and my, and my potential. I\'m really good, really good in convincing, persuasive, selling. It depends on the quantity and the quality you have. And this is something that I can sell. This is something that I\'m really good at, in helping others to understand the benefits of having this insurance in your property, in your life, and especially in everything that you own.', '2', 0, '0', '2', '2024-03-20 16:26:49', '2024-04-19 23:00:13', '2024-04-19 23:00:13'),
(30927, 18142, 854, 5164, 0, NULL, 52, '202432012282786725.mp4', 'What separates me from other candidates is that I definitely have a strong background in working one-on-one with customers and clients. Everything I\'ve done has always been client-facing, meaning that customer service is always number one. I definitely feel that I\'m able to build good relationships with my customers, with my clients, my homeowners. I still talk to previous board members I\'ve worked with that no longer manage. They still reach out to me from time to time. I just have a good way of building those relationships and trust with people. I feel that I\'m very genuine and I treat people the way I want to be treated, and I think that that\'s probably the key to being good at customer service is just being genuine and wanting to do the right thing and treat people the way you want to be treated.', '2', 0, '0', '2', '2024-03-20 16:27:29', '2024-04-19 23:00:13', '2024-04-19 23:00:13'),
(30928, 18089, 845, 5101, 0, NULL, 42, '202432091831212.mp4', 'Hi, I believe the most successful sales representatives are always available. They are educated. They know how to help the client achieve their goals, what they want to get done. Also able to multitask and constantly learning all the new things that are coming out and being able to also bring others up with them by mentoring and sharing what works for them. Being available is a big deal, I think.', '2', 0, '0', '2', '2024-03-20 16:28:42', '2024-04-19 23:00:13', '2024-04-19 23:00:13'),
(30929, 18089, 845, 5102, 0, NULL, 29, '2024320931380694.mp4', 'I\'m motivated the most by opportunities to learn new things and take on new challenges. In my current position I\'ve been able to take on more responsibilities and I\'ve been able to learn new skills. It\'s been incredibly fulfilling and I like constantly growing and evolving in my job goals.', '2', 0, '0', '2', '2024-03-20 16:30:47', '2024-04-19 23:00:13', '2024-04-19 23:00:13'),
(30930, 18089, 845, 5103, 0, NULL, 60, '202432094427888.mp4', 'At the moment, I would take a lower salary with the Unlimited Commission because with Unlimited Commission, that means that the sky\'s the limit. You have no cap. You can keep going. You can strive to be better. You can work harder and you can pretty much like reap what you sow. If I had a choice, that\'s what I would choose, but even the higher salary and commission with the bonus, that has its pros as well. So you wouldn\'t have to worry so much about getting bills paid because you\'re getting a definite payment, a paycheck. It just really depends on the situation. I\'ve worked with both different types of commission.', '2', 0, '0', '2', '2024-03-20 16:32:16', '2024-04-19 23:00:13', '2024-04-19 23:00:13'),
(30931, 18089, 845, 5104, 0, NULL, 43, '2024320955214575.mp4', 'They all resonate with me equally because I believe without clarity, you can\'t have good service. Without balance and growth, you can\'t move forward. Of course, empathy, you need that so that you can talk to people and understand where they\'re coming from so that you put yourself basically in their shoes. Do I value one of those most out of all of them? Growth because it leads to excellence. I believe that there\'s always something new to learn.', '2', 0, '0', '2', '2024-03-20 16:33:26', '2024-04-19 23:00:13', '2024-04-19 23:00:13'),
(30932, 17942, 115, 4123, 1, NULL, 62, '2024320930292605.mp4', 'I have a lot of skills, I do, but something that I bring to the team, helping others, my co-workers, uplifting, encouraging, sharing my experiences, this is, I don\'t know, but I will make sure this, there\'s nothing in this world is impossible, everything is possible. And I know that through my two sons, that I can put it in a team, can help this company or this group of people that I\'m going to work with prosper. And I know that I have that skill, and I do really know.', '2', 0, '0', '2', '2024-03-20 16:34:35', '2024-04-19 23:00:13', '2024-04-19 23:00:13'),
(30933, 17942, 115, 4124, 0, NULL, 35, '20243209411969648.mp4', 'Three things, honesty, being honest is the first thing, the second one, being respectful, being respectful and being loyal, three things is the meaning of integrity and I know I have to do that and it means a lot in everything, especially running a company or in a business.', '2', 0, '0', '2', '2024-03-20 16:40:37', '2024-04-19 23:00:13', '2024-04-19 23:00:13'),
(30934, 18197, 817, 4621, 1, NULL, 99, '20243201143989448.mp4', 'Hi, while working for Allstate, a different Allstate company, I had a gentleman who he had a condo policy and he was through an HOA and all he did was reach out to his insurance company to just ask a question and from that question they started a claim and because of that we were being hit and he was not able to move forward with Allstate because of them starting that claim over that one question and so I reached out to our underwriting and at first I was being told no they wouldn\'t let us move forward but I just I didn\'t feel comfortable just letting that no go so I moved I reached out again I was told no that there was that claim that there was nothing we could do so again I reached out again and told them again what was going on with the situation the lady looked into it this now is my third attempt to reach out and the lady looked into the situation like really dug into the situation and realized that because of the fact that it was a question and the claim was never actually opened she was able to scrub that claim and get it taken care of and we will we were able to move forward and actually get him switched over to Allstate we were able to get them started with five items which was pretty amazing', '2', 0, '0', '2', '2024-03-20 16:43:17', '2024-04-19 23:00:13', '2024-04-19 23:00:13'),
(30935, 18197, 817, 4622, 1, NULL, 46, '20243201146048521.mp4', 'So the best manager I\'ve had to motivate me is pretty much what they\'ve done is they pretty much they\'ve told me and congratulated me on my sales. That is probably the best way to motivate me. When I get a sale, let me know how great I\'ve done. That is really the best way to motivate me. I like to know how I\'ve done. Encouragement, that\'s going to get the job done.', '2', 0, '0', '2', '2024-03-20 16:46:04', '2024-04-19 23:00:13', '2024-04-19 23:00:13'),
(30936, 18197, 817, 4623, 1, NULL, 11, '202432011472321048.mp4', 'My expected salary is going to be anywhere between $17,000 to $19,000 to start.', '2', 0, '0', '2', '2024-03-20 16:47:24', '2024-04-19 23:00:13', '2024-04-19 23:00:13'),
(30937, 17942, 115, 4125, 1, NULL, 45, '2024320946320540.mp4', 'Wow. If you give me this opportunity, I will make sure that I won\'t let you down. I will do my best to be the best insurance agent ever that you come across. I know I have that potential. I need you, and I know you need me. This is a great opportunity for me, and it\'s huge. I will be excited to work with you, and I know I can help you prosper. Thank you so much. Thank you.', '2', 0, '0', '2', '2024-03-20 16:47:38', '2024-04-19 23:00:14', '2024-04-19 23:00:14'),
(30938, 18197, 817, 4624, 0, NULL, 114, '202432011502523245.mp4', 'More leads, more people who would want to be willing to, I don\'t want to say spend more, but Allstate is a higher end company when it comes to insurance. So I hear a lot of, that\'s too much. And so it\'s, it\'s harder to sell. And I\'m not saying I can\'t do it, I can, but being in an industry where people are more into money than they are into protection, it\'s hard. And so I want to, how do I put this? I want to help and protect as much as possible. If I had the means to do everything, I would. I wish I could help everybody. That\'s why I would love to be able to help with life insurance. Training is always number one. I would, training, as much training as possible. You can always keep me with training.', '2', 0, '0', '2', '2024-03-20 16:48:24', '2024-04-19 23:00:14', '2024-04-19 23:00:14'),
(30939, 17483, 541, 3615, 1, NULL, 36, '202432012493823043.mp4', 'What attracted me to this position was the fact that I could work remotely from home. Well, the fact that what also attracted me to this position is the fact that it was with Allstate, and I\'m familiar with Allstate having had an agency in Florida for 27 years, so I\'m pretty familiar with the way everything works at Allstate, etc.', '2', 0, '0', '2', '2024-03-20 16:49:40', '2024-04-19 23:00:14', '2024-04-19 23:00:14'),
(30940, 17483, 541, 3616, 0, NULL, 18, '202432012513652431.mp4', 'What type of work environment do you prefer? I\'ve stated before, I prefer the remote and management style would also have to be remote as well, but I don\'t think that would present any problem having been so familiar with Allstate.', '2', 0, '0', '2', '2024-03-20 16:50:53', '2024-04-19 23:00:14', '2024-04-19 23:00:14'),
(30941, 18197, 817, 4625, 1, NULL, 61, '202432011514996852.mp4', 'What are you currently looking for in an employee? I hope that I am what you\'re looking for. I am very outspoken. I love talking. What hours are you guys currently looking for? What are your guys\' qualifications that you guys are looking for? Is there anything more that you\'re looking for that I don\'t have? When would you guys, when or if you guys would want to talk more with me? I would love to sit down and talk with you guys. I hope you guys like everything about me, and I hope to hear from you guys soon. Thank you.', '2', 0, '0', '2', '2024-03-20 16:51:54', '2024-04-19 23:00:14', '2024-04-19 23:00:14'),
(30942, 18025, 860, 5052, 1, NULL, 12, '202432011574031614.mp4', 'The reason I\'m looking for a new job is because financially I need something more than what I have available to me now, and I also do need a more mature work environment that would be suitable for my age.', '2', 0, '0', '2', '2024-03-20 16:57:42', '2024-04-19 23:00:14', '2024-04-19 23:00:14'),
(30943, 18025, 860, 5053, 1, NULL, 12, '20243201201775827.mp4', 'For this job, I would bring the skills that I have learned over my years of customer experience, and I would also bring my skill set of being able to use a phone and some office equipment and computers.', '2', 0, '0', '2', '2024-03-20 17:00:19', '2024-04-19 23:00:14', '2024-04-19 23:00:14'),
(30944, 18025, 860, 5054, 0, NULL, 10, '2024320121834404.mp4', 'My boss would probably say asking a lot of questions and getting confirmation on things.', '2', 0, '0', '2', '2024-03-20 17:00:51', '2024-04-19 23:00:14', '2024-04-19 23:00:14'),
(30945, 18025, 860, 5055, 1, NULL, 16, '20243201215595999.mp4', 'I would say that prayer is a step that I have taken for the skill of being a better communicator. And as far as listening, what I could do would be take steps to really focus on what the person is saying and not try to rush to give a response.', '2', 0, '0', '2', '2024-03-20 17:01:56', '2024-04-19 23:00:14', '2024-04-19 23:00:14'),
(30946, 18025, 860, 5056, 1, NULL, 14, '20243201223057143.mp4', 'What separates me from other candidates is definitely my maturity, my experience in customer service, my reliability, and skill sets that I have learned over the years during various jobs that others may not have had the experience with yet.', '2', 0, '0', '2', '2024-03-20 17:02:32', '2024-04-19 23:00:14', '2024-04-19 23:00:14'),
(30947, 18056, 808, 4542, 0, NULL, 24, '202432012103885688.mp4', 'I did interview last year for a position, but I did not get that position. And so I do remember having to sit down with Joni and learning quite a bit about the company. I did see that I had, this is my second time applying, so I\'m just looking forward to possibly getting in.', '2', 0, '0', '2', '2024-03-20 17:09:22', '2024-04-19 23:00:14', '2024-04-19 23:00:14'),
(30948, 18056, 808, 4543, 1, NULL, 36, '20243201213129749.mp4', 'I honestly am looking for a new job because I feel like work ethics have changed since COVID and to be 100% honest I did take a step back from being a manager to an assistant manager but right now I\'m dealing with a lot of shades of gray not a lot of black and white and this manager that I have right now is probably not the best manager I\'ve had my entire career', '2', 0, '0', '2', '2024-03-20 17:15:51', '2024-04-19 23:00:14', '2024-04-19 23:00:14'),
(30949, 18056, 808, 4544, 1, NULL, 52, '202432012173748159.mp4', 'I am currently an assistant manager at a financial company, so the day it goes, you know, it depends on what day it is. We do outbound calling, we take incoming calls, we write loans, we do the underwriting. I am pretty close to taking that credit Series 12, I believe, for my licensing. We do delinquent letters, we do web leads, we call our welcomes. So it\'s a customer-based, I do deal with a lot of customers, and we\'re just a smaller office where there\'s only three of us. And customer service is my thing.', '2', 0, '0', '2', '2024-03-20 17:20:07', '2024-04-19 23:00:14', '2024-04-19 23:00:14'),
(30950, 17649, 838, 4725, 1, NULL, 46, '202432011203950711.mp4', 'were pretty defined, $110,000 every six months in premium volume, app count right around $25 to $30, and profit, you have to be obviously profitable at the same time, so right in good business, and commercial is what I enjoy.', '2', 0, '0', '2', '2024-03-20 17:20:53', '2024-04-19 23:00:14', '2024-04-19 23:00:14'),
(30951, 17649, 838, 4726, 1, NULL, 27, '202432011215793373.mp4', 'My last job was with American Family Insurance for 25 years. Was someone going, a producer that was not following compliance. And I talked to him, I told him the situation, gave him a chance, but the same thing happened again. And how I handled it was I let him go.', '2', 0, '0', '2', '2024-03-20 17:22:06', '2024-04-19 23:00:14', '2024-04-19 23:00:14'),
(30952, 17649, 838, 4727, 1, NULL, 28, '202432011225454556.mp4', 'But, yeah, what the person was doing with the application was filling fictitious driver\'s license numbers that he had acquired to get a better rate for the insured. The situation was resolved by giving him a warning and then, unfortunately, letting the person go.', '2', 0, '0', '2', '2024-03-20 17:23:03', '2024-04-19 23:00:14', '2024-04-19 23:00:14'),
(30953, 18056, 808, 4545, 1, NULL, 33, '20243201222221021.mp4', 'What separates me from other candidates? Well, as before, when we did have our person-to-person interview, I let you know I\'m very detail-oriented. I\'m a fast learner. I find a passion in any and everything that I do. I just, I feel like me personally, I\'m a little different than other people. Just because I am the person who searches for that passion for what they do. And I love to do what I do.', '2', 0, '0', '2', '2024-03-20 17:23:21', '2024-04-19 23:00:14', '2024-04-19 23:00:14'),
(30954, 17649, 838, 4728, 1, NULL, 27, '20243201124722647.mp4', 'sales director and manager, and type A\'s are usually motivated by money and recognition. And she gave that very, very, very often and good. Trips and bonuses, all the things that, you know, as I say, a type A, you go for. And I think it works very well.', '2', 0, '0', '2', '2024-03-20 17:24:15', '2024-04-19 23:00:14', '2024-04-19 23:00:14'),
(30955, 17649, 838, 4729, 1, NULL, 20, '202432011245460112.mp4', 'I prefer a work environment, not a micromanager. If you hire the right people, my logic was, they\'ll do their job.', '2', 0, '0', '2', '2024-03-20 17:25:00', '2024-04-19 23:00:14', '2024-04-19 23:00:14'),
(30956, 17939, 115, 4120, 1, NULL, 14, '20243201030484836.mp4', 'Hi, Danny. The reason I want this position is because I\'m looking to enhance the life of others. I\'ve always been a people person. I.', '2', 0, '0', '2', '2024-03-20 17:30:12', '2024-04-19 23:00:14', '2024-04-19 23:00:14'),
(30957, 17939, 115, 4121, 1, NULL, 16, '202432010311912854.mp4', 'Once again, the reason I\'m looking for this opportunity is because I\'d like to enhance the life of others, and I\'m a people person, and I believe, good Lord.', '2', 0, '0', '2', '2024-03-20 17:31:28', '2024-04-19 23:00:14', '2024-04-19 23:00:14'),
(30958, 17939, 115, 4122, 1, NULL, 11, '20243201036637792.mp4', 'I enjoy serving and helping others.', '2', 0, '0', '2', '2024-03-20 17:36:14', '2024-04-19 23:00:14', '2024-04-19 23:00:14'),
(30959, 17939, 115, 4123, 0, NULL, 12, '202432010373261000.mp4', 'I believe the vast array of opportunities that I\'ve had allows me to take this opportunity to help others and enhance their lives.', '2', 0, '0', '2', '2024-03-20 17:37:12', '2024-04-19 23:00:14', '2024-04-19 23:00:14'),
(30960, 17939, 115, 4124, 1, NULL, 10, '202432010393753703.mp4', 'Integrity, to me, means loyalty and trust, and I believe it\'s a quality I have.', '2', 0, '0', '2', '2024-03-20 17:39:44', '2024-04-19 23:00:14', '2024-04-19 23:00:14'),
(30961, 17939, 115, 4125, 0, NULL, 13, '202432010411265011.mp4', 'I believe as a team member I would be an asset with all the experiences that I\'ve had and the knowledge of people and the different opportunities that I\'ve taken.', '2', 0, '0', '2', '2024-03-20 17:40:46', '2024-04-19 23:00:14', '2024-04-19 23:00:14'),
(30962, 17973, 787, 4370, 1, NULL, 14, '20243201355450092.mp4', 'job knowledge of my current position with You know on the side reading and also corporate training modules each month that they give us to Give us to complete', '2', 0, '0', '2', '2024-03-20 17:55:04', '2024-04-19 23:00:14', '2024-04-19 23:00:14'),
(30963, 17973, 787, 4371, 1, NULL, 18, '202432013555746088.mp4', 'What separates me from other candidates? Education, experience. I\'m on the job early, I\'m never late. If I\'m late, I\'m sick. I put 110% into all my positions.', '2', 0, '0', '2', '2024-03-20 17:55:57', '2024-04-19 23:00:15', '2024-04-19 23:00:15'),
(30964, 17973, 787, 4372, 1, NULL, 26, '202432013565350236.mp4', 'What motivates me to perform well at my job? I don\'t like to just show up and be an empty suit. I like to do the job to the best of my ability and create a positive result for me and the company. Customers are always happy with my work. They always ask for me.', '2', 0, '0', '2', '2024-03-20 17:56:53', '2024-04-19 23:00:15', '2024-04-19 23:00:15'),
(30965, 17973, 787, 4373, 1, NULL, 36, '202432013574320653.mp4', 'The skills that I would bring to the job, I have an A-plus computer certification. I\'m eligible with all the Microsoft and current CRMs and software suites. I\'m a fast learner. Once I get the knowledge, I\'m pretty independent unless I really need an answer to the question that\'s presented. I\'m a hard worker.', '2', 0, '0', '2', '2024-03-20 17:57:44', '2024-04-19 23:00:15', '2024-04-19 23:00:15'),
(30966, 17973, 787, 4374, 1, NULL, 25, '202432013582732923.mp4', 'I\'m always open to ongoing training to enhance my education and my career for my my company and myself. It\'s you know the more the more knowledge you know you know the the better you are in your field so yes I am definitely open to ongoing training and education as well in the field.', '2', 0, '0', '2', '2024-03-20 17:58:27', '2024-04-19 23:00:15', '2024-04-19 23:00:15'),
(30967, 18356, 817, 4621, 1, NULL, 36, '20243201375236400.mp4', 'In my current role, I actually break company policy, I guess you would say, every once in a while by just giving special discounts and deep discounts for anybody buying anything in bulk. Recently, I had a $348,000 sale worth of heart monitors and I was able to give a really big discount for them buying such a large amount, but in order to do that, of course, I had to get access from my manager and permission and everything like that.', '2', 0, '0', '2', '2024-03-20 18:08:06', '2024-04-19 23:00:15', '2024-04-19 23:00:15'),
(30968, 18356, 817, 4622, 1, NULL, 74, '202432013104728076.mp4', 'Yeah, my current role actually, Joe Vennero, he\'s my manager and he is one of the best managers I\'ve ever had and mainly because he has seen such success in the role that he\'s in and he motivates me to be a lot like him, you know, but recently I\'ve discovered because I made a lot of really, you know, big sales but the company that I\'m in right now, Joe Vennero, he\'s the son of Bob Vennero, the actual owner of the company and Joe is the only person overseeing all the sales guys and as much as I shined in this company currently, they haven\'t even batted an eye, they\'re not even considering moving anybody up and I\'m kind of looking for a managerial role or at least the potential to move into that. I don\'t want to be in sales all the way in my, you know, 60s and stuff. I want to, you know, move up at some point and so I\'m just looking for a newer role that really drives me to move up. That\'s the only thing I\'m missing but other than that, Joe Vennero has been my best manager just because he has been more like a mentor than a manager.', '2', 0, '0', '2', '2024-03-20 18:11:21', '2024-04-19 23:00:15', '2024-04-19 23:00:15'),
(30969, 18356, 817, 4623, 1, NULL, 30, '202432013134094997.mp4', 'As far as salary goes, I\'m not very particular. I, of course, would like something to live off of. Currently, I\'m only making $42,000 salary, but I triple, quadruple that every year in future check by my commission. So, I\'m commissions driven. The salary is just to keep me alive, but I would like to see something between $50,000 and $60,000. And then the rest of it, I can earn through commission, if that\'s viable.', '2', 0, '0', '2', '2024-03-20 18:13:56', '2024-04-19 23:00:15', '2024-04-19 23:00:15'),
(30970, 18356, 817, 4624, 0, NULL, 131, '202432013202757075.mp4', 'Yeah, I\'ve actually talked about this with Joe and Bob and that\'s Joe Vennero and Bob Vennero and told them how I was feeling the same way I told you in the last video that I just need a position that I can move up in a managerial role because I have been doing sales for so long and I\'ve ran multiple businesses. I\'m used to having a sales team, people that look to me for guidance and overcoming problems that come up every single day and I let them know that I\'m kind of being you know stifled where I\'m at by just making sales and not that I\'m not happy with the money and everything but you know I\'m just more of a more than what\'s going on for me and I let them know that I want to be a manager you know guide some salespeople and everything and they didn\'t deny me of that by any means but they let me know that they\'re not seeing that type of growth in the company right now. Bob\'s son Joe Vennero is the one that handles all the sales teams and they just don\'t see that role you know being open any anytime soon so you know I understand that completely but I let them know three weeks ago that I was looking for another job another position somewhere that I could you know move up as the years go by and see some type of growth just so that way I\'m not a salesperson still by the age of 40 or 50 I\'m 28 right now and I have a family so I want to you know see some type of success before then and not just be a salesman but I\'m happy with sales that\'s always what I\'m good at that\'s why I stick to these roles but I do want to shine somewhere when I make really large sales and I\'m doing really well I would like to be you know at least noticed and not you know overlooked and like I\'m a just another salesperson but we\'ve talked about that and I\'ve just been doing you know gathering type roles I haven\'t been hunting new clients just that way it\'s a smooth transition and I\'ve got that stuff all out of the way about three weeks ago so right now I\'m just hunting a new position and they\'re okay with that', '2', 0, '0', '2', '2024-03-20 18:16:45', '2024-04-19 23:00:15', '2024-04-19 23:00:15'),
(30971, 18356, 817, 4625, 1, NULL, 93, '202432013232595191.mp4', 'My main concern that I don\'t I regret not asking in a company that I\'m with currently before I started is is there a cap on commissions I know a lot of companies say uncapped commissions uncapped commissions but as soon as you get a commission sale that\'s you know above $100,000 and you know you didn\'t read the fine print and your your sales go down from getting a 7% commission rate to a 3% commission rate when it gets over a certain number but you didn\'t read that that\'s my only thing is a that\'s what\'s happened to me in this current role is I thought that I would become you know getting $50,000 and stuff like that for my huge sales but whenever it gets above $100,000 my sales go down even further than what it would have been if it was a $50,000 sale so I don\'t know just little fine prints like that I would like to know before I you know work my heart and soul out for over a year to get and then find out the hard way that\'s all but with company with a company like this I can already tell that that\'s not the case you know there\'s not I\'m not gonna be selling you know $300,000 worth of heart monitors or anything like that so and this company has been around for a really long time so I don\'t see you know anything like that happening so I\'m actually very happy with the procedures and policies being set in place and it not just being you know what the boss man says type of thing so I appreciate that aspect', '2', 0, '0', '2', '2024-03-20 18:24:00', '2024-04-19 23:00:15', '2024-04-19 23:00:15'),
(30972, 18350, 541, 3613, 1, NULL, 11, '20243201430293171.mp4', 'Hi. Mama, what are you doing in here? Nothing. Why are you going to be in our room?', '2', 0, '0', '2', '2024-03-20 18:30:11', '2024-04-19 23:00:15', '2024-04-19 23:00:15'),
(30973, 18350, 541, 3614, 1, NULL, 10, '202432014304898142.mp4', 'I\'m hard-working and driven.', '2', 0, '0', '2', '2024-03-20 18:30:51', '2024-04-19 23:00:15', '2024-04-19 23:00:15'),
(30974, 18350, 541, 3615, 1, NULL, 11, '202432014311130616.mp4', 'The option to work from home and have a flexible schedule is needed with me being a single mom of three small children.', '2', 0, '0', '2', '2024-03-20 18:31:14', '2024-04-19 23:00:15', '2024-04-19 23:00:15'),
(30975, 18333, 252, 2327, 0, NULL, 22, '202432013315634704.mp4', 'What attracted me to this position is I\'ve always wanted to work from home to be able to spend more time with my boys. I have three boys. Two are in school. I have a one-year-old. I don\'t get to spend much time with them. Also they', '2', 0, '0', '2', '2024-03-20 18:31:27', '2024-04-19 23:00:15', '2024-04-19 23:00:15'),
(30976, 18350, 541, 3616, 1, NULL, 10, '202432014313756215.mp4', 'I prefer to work from home so that I can be with my children. Only one of them is in school.', '2', 0, '0', '2', '2024-03-20 18:31:41', '2024-04-19 23:00:15', '2024-04-19 23:00:15'),
(30977, 18350, 541, 3617, 1, NULL, 10, '20243201432083065.mp4', 'I fear that my typing skills won\'t be well enough, but I am confident that I can get better.', '2', 0, '0', '2', '2024-03-20 18:32:04', '2024-04-19 23:00:15', '2024-04-19 23:00:15'),
(30978, 18333, 252, 2328, 1, NULL, 34, '202432013335139330.mp4', 'The skills I would bring to the job is I\'m great with customers. I have great customer service. I\'ve worked in customer service retail management for the last eight years. So I would thoroughly enjoy working with customers and gaining their trust and, you know, being able to say that I help them. I have customer skills, like I truly, truly enjoy it.', '2', 0, '0', '2', '2024-03-20 18:35:02', '2024-04-19 23:00:15', '2024-04-19 23:00:15'),
(30979, 18322, 779, 4189, 1, NULL, 72, '2024320143416559.mp4', 'Hey, my name\'s Allison. I am a mom of three of my own and three bonus kids. I\'m a pastor\'s wife as well. I am from Georgia and moved to Indiana and then Ohio after getting married to my husband. I recently have my property casualty license and stepped into insurance. Parents have always thought about insurance because my granddad built his business through insurance before he was forced into early retirement for his health. I love people. I love talking to people. I love helping people and I strongly feel like insurance is a way to do so. I love just being there and learning more about people. I\'m big into self-reflection as well. Hobbies of mine are just, I guess, I love to read, honestly. I love to just kind of zone out and just be in a book. So that\'s a little bit about me.', '2', 0, '0', '2', '2024-03-20 18:37:32', '2024-04-19 23:00:15', '2024-04-19 23:00:15'),
(30980, 18322, 779, 4190, 1, NULL, 40, '20243201438364517.mp4', 'I think just having a family member who was in insurance, like I said, has really attracted me to it. I think that being able to be with a more stable company is a massive bonus as well, and I think that having that flexibility that you can have with insurance as well as just having... I feel like the company is something that is truly there, and that it seems from what I\'ve read in the post and what I\'ve looked at, it seems that it\'s stable, which is huge for me.', '2', 0, '0', '2', '2024-03-20 18:38:59', '2024-04-19 23:00:16', '2024-04-19 23:00:16'),
(30981, 18333, 252, 2329, 1, NULL, 38, '20243201336848636.mp4', 'The things I did like about working for my last company is when I went on maternity leave I was able to be out for three months. The things that I dislike is they\'re not they don\'t manage very well they don\'t they don\'t I don\'t feel like I can succeed in this company and be able to further my career with this company to better myself and better my family.', '2', 0, '0', '2', '2024-03-20 18:39:19', '2024-04-19 23:00:16', '2024-04-19 23:00:16'),
(30982, 18322, 779, 4191, 1, NULL, 34, '202432014401455661.mp4', 'I think that\'s dependent on the job. Being in State Farm, my ideal work day was 8.30 to 5, and I actually worked through lunch. I didn\'t actually take an official lunch, but just doing the beginning of the day things, calling on clients, taking payments, you know, all the insurance-related things, just putting as much effort into everything that I did and just giving my all.', '2', 0, '0', '2', '2024-03-20 18:40:30', '2024-04-19 23:00:16', '2024-04-19 23:00:16');
INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(30983, 18340, 252, 2327, 1, NULL, 67, '20243201441839023.mp4', 'Yeah, so what attracted me to the position? I\'m sure you can tell I\'m relatively new to the insurance industry. Something I\'ve always wanted to pursue though, I just kind of dragged my feet. Always been interested in the insurance industry in general, specifically because I think it gives me an opportunity to really highlight what I\'m good at, showcase what I\'m good at, which is talking to people, building a relationship through the sale that leads to a perpetual referral-type style of sales, something I really enjoy in my sales experience. So that has always interested me about the insurance industry, and then also the flip side of that is being able to do that, what I think I\'m good at, while genuinely helping people and being able to showcase empathy. A lot of what I\'ve sold in the past has been novelty, as I like to say, it\'s not necessarily necessary. So being able to sell something that truly helps someone and is there when they need it means a lot to me. And a position with Zingale and Associates specifically, I\'ve been working from home for a few years. It works for me. It\'s going to work for me and my future family. It\'s something that I\'m used to and it\'s something that I look for when I do apply for positions.', '2', 0, '0', '2', '2024-03-20 18:41:13', '2024-04-19 23:00:16', '2024-04-19 23:00:16'),
(30984, 18322, 779, 4192, 1, NULL, 27, '20243201441960482.mp4', 'I think my experience having some insurance background experience as well as just having a heart for people that like I said I look at insurance as a way to help people and I love to help people so I think just my heart and things my empathy my ability to listen and talk to people I have a go-getter personality and have a huge determination', '2', 0, '0', '2', '2024-03-20 18:41:22', '2024-04-19 23:00:16', '2024-04-19 23:00:16'),
(30985, 18322, 779, 4193, 1, NULL, 19, '20243201441517458.mp4', 'I would say hard-working, not stopping, I\'m not afraid of the word no. I have no problem going above and beyond what my actual job description is for helping somebody else out. Being a team player, I think, would be some of the big ones.', '2', 0, '0', '2', '2024-03-20 18:42:04', '2024-04-19 23:00:16', '2024-04-19 23:00:16'),
(30986, 18340, 252, 2328, 1, NULL, 54, '202432014421777614.mp4', 'Yeah, so I kind of already touched on a few of these, but something that I pride myself on as being extremely personable, and that is also within the sales process. I try not to be overbearing, but if I can learn a grandkid\'s name or two and mention it the next time I talk to the client, I think that goes a long way. I do a really good job of making people feel heard, making them feel important, making them feel like they\'re the only client that I\'m taking care of. It\'s something I\'ve been told in the past in my previous positions. Additionally, I\'m super accountable. My team members and leadership can count on me. I\'m very routine, which allows me to be super consistent, which again, I believe makes me pretty accountable. And then also, I truly think that I have just the right amount of empathy to not only close a sale, but do it in the right fashion as far as get people the policy that they need and that makes sense for them.', '2', 0, '0', '2', '2024-03-20 18:42:23', '2024-04-19 23:00:16', '2024-04-19 23:00:16'),
(30987, 18321, 779, 4189, 0, NULL, 105, '20243201444301223.mp4', 'Hello, my name is Adam Schmidt and I am looking for a job. I\'m from Cincinnati originally but right now I live up in Columbus but I\'ll be moving down to Cincinnati this month so I\'m looking for kind of immediate employment as well as kind of my next step in my career path. I have a background in education working at schools mostly with special ed so I know that that doesn\'t directly transfer to having any sales experience or anything like that but it definitely is people experience. I\'ve had to deal with all different kinds of people all over with not even just having special eds like the students that I\'ve worked with but all of their parents all of the different teams of people that work with special ed to try to help them out so I definitely have like a strong teamwork and collaboration mentality that also has a lot of like adaptability to be able to make sure that I\'m getting whatever the kids needs whatever they are and kind of working around whatever the team has available to kind of take care of what it needs to. I am like I said looking for kind of a transition out of the education field. I\'m moving down to Cincinnati and I do have two kids and I am trying to take care of my family a little bit better than what a teaching salary can so I\'m looking at other kind of careers that are available to me so I\'m starting looking at just entry-level jobs that I could learn from to see if that is the next path that I want to take for myself and my career. So I have looked kind of into a lot of different insurance type sales jobs and I think that might be something that my kind of people skills might be able to help out with and I might be able to thrive in that sort of space as well.', '2', 0, '0', '2', '2024-03-20 18:42:34', '2024-04-19 23:00:16', '2024-04-19 23:00:16'),
(30988, 18340, 252, 2329, 1, NULL, 56, '202432014433477698.mp4', 'Yeah, so my last company, what I liked was my team members\' communication and that we were allowed to communicate a ton. Again, it was remote, and so we had open channels of communication about issues that arose or a solution that somebody found. To me, I really liked that, and it\'s something that\'s really important to me, communication with my peers and my leadership. So I did have that there. I really liked that. The sales process felt slimy, if you will. I was selling Marketplace Healthcare Insurance, and to me, it just felt like we weren\'t doing right by the people that we\'re calling in and that we were reaching out to as far as doing what makes sense on their behalf. It just didn\'t feel right to me, and it wasn\'t illegal or anything like that. Just morally, it didn\'t quite sit right with me as far as the whole open enrollment period and everything like that goes.', '2', 0, '0', '2', '2024-03-20 18:43:38', '2024-04-19 23:00:16', '2024-04-19 23:00:16'),
(30989, 18340, 252, 2330, 1, NULL, 62, '202432014445450396.mp4', 'Yeah, so the position I just referred to for question number three on what I liked and didn\'t like, a couple weeks ago, they got on a meeting and informed the entire company was being dissolved. It was a company called Standard Health. We sold healthcare insurance. Everything was fine. We actually just got paid commissions in our salary that day and that morning, and then our bosses got on and it was unbeknownst to them as well. They found out 20 minutes before they told us they got all the agents on and said, Hey, the company\'s dissolved. This is it. And the reason being it was a newer company. I don\'t think they had enough to continue paying our base salaries and that\'s again why I\'m looking for a new position here. I also recently just got my PNC license and so I\'ve always wanted to pursue the PNC side of things. I don\'t know why I got my life and health insurance license first. I think that\'s just the way most people do it, but now having the PNC in addition to what just happened in my previous company, that\'s why I\'m looking for a new position.', '2', 0, '0', '2', '2024-03-20 18:44:58', '2024-04-19 23:00:16', '2024-04-19 23:00:16'),
(30990, 18340, 252, 2331, 1, NULL, 57, '20243201446375124.mp4', 'Yeah, so an ideal workday for me, timing-wise, if you\'re talking about that, usually eight to five-ish. I don\'t usually make phone calls between eight and nine or anything like that. It\'s a little too early. But just getting myself organized, hitting the phones, doing whatever I need to do, quoting, everything like that between nine, five-ish, breaks here and there, a little bit of a lunch. Usually do, I think this is part of my workday, even though it\'s not something you\'re paying me for, and it\'s not something I do during working hours, but it\'s really important for me to get my workout in in the morning. Again, like I said previously, routine\'s super important to me. So get my workout in in the morning. I think that sets me up for the day really well, touching base with my peers and my leadership throughout the day. Yeah, it\'s kind of a broad answer there, but that\'s what I would say working from home looks like for me. I have a whole home office set up. I got a couple screens here, a printer. So I\'m all dialed in as far as that goes as well.', '2', 0, '0', '2', '2024-03-20 18:46:08', '2024-04-19 23:00:16', '2024-04-19 23:00:16'),
(30991, 18333, 252, 2330, 1, NULL, 63, '202432013403320983.mp4', 'there\'s several reasons I\'m looking for a new job a couple are our hours have dropped I don\'t feel like I could make my bills or take care of my kids on the hours that I have right now the other exit the other is I just I want to work from the comfort of my own home I want to be able to spend time with my kids I want to be able to say hey you know let me work from this time to this time but in the comfort of my home and still manage to take care of my three boys I love the comfort of my home I think working from home would be a great thing for me in this company there\'s just no room for advancement I don\'t believe and I feel like my career is more important than staying somewhere that I have no advancement with', '2', 0, '0', '2', '2024-03-20 18:46:26', '2024-04-19 23:00:16', '2024-04-19 23:00:16'),
(30992, 18321, 779, 4190, 0, NULL, 53, '202432014502674235.mp4', 'So what attracted me to this position was, I mean it seemed from the job posting that I read on Indeed that it is kind of a entry-level job that might give me some trainings and some experience of what I might expect from the insurance sales industry. So I\'m looking forward to kind of a smaller company that is willing to kind of encourage my growth, teach me kind of the ways of the system that way I can do it. I mean also of course your whole salary and benefits package is very attractive for the position. As to I am making kind of the switch to go into this industry kind of for financial reasons because the education industry that I\'m a part of now is not paying enough to fully provide for my family and my kids and exactly what we need. So that is also what has brought me.', '2', 0, '0', '2', '2024-03-20 18:48:40', '2024-04-19 23:00:16', '2024-04-19 23:00:16'),
(30993, 18202, 817, 4621, 0, NULL, 41, '20243201453950382.mp4', 'I can honestly say that I\'ve never felt that it was justifiable to break company policy or alter standard procedure. There have been times where I haven\'t necessarily agreed with a rule or regulation in place and in those instances I would go to, you know, the hiring manager or whoever was my superior and I would talk to them about what I didn\'t agree with and see if there was a way to negotiate that, figure out something that I felt or we felt combined was better in that situation.', '2', 0, '0', '2', '2024-03-20 18:52:03', '2024-04-19 23:00:16', '2024-04-19 23:00:16'),
(30994, 18333, 252, 2331, 1, NULL, 92, '202432013481227952.mp4', 'An ideal workday looks like doing my job early in the morning, being able to get off at a decent time to spend time with my kids, help with their homework, feed them dinner, bathe them, get them ready for school the next day, do it, get up, do it all over again. I don\'t like to be in a rut but that is my ideal workday. Just get up early, do my job, and then don\'t have to worry about driving home. I\'ll already be home and I guess my my whole outlook on this is just being able to have quality time with my kids. I work most of the time seven days, six days a week, you know, nine to ten hour shifts, always closing. I\'m never able to spend time with my kids, especially on the weekends. I\'m always working every weekend. I just, I want to be able to give them the time that they need with their mother instead of having in the back of my mind, oh well, they\'re leaning more towards their dad or their grandmother because they\'re always home and I\'m not. So that is my whole outlook on how my ideal workday I would like for it to be.', '2', 0, '0', '2', '2024-03-20 18:53:31', '2024-04-19 23:00:16', '2024-04-19 23:00:16'),
(30995, 18157, 854, 5160, 1, NULL, 32, '202432014535022915.mp4', 'Hi. I\'m looking for a new job because actually I want to make some money. I\'ve been retired for a while and I haven\'t been able to get out. I\'m new to this area and I\'m trying to meet new people and stay in my field to be able to use my skills and contribute. I\'d like to contribute to a company, not just to my own welfare, and feel useful.', '2', 0, '0', '2', '2024-03-20 18:53:52', '2024-04-19 23:00:16', '2024-04-19 23:00:16'),
(30996, 18321, 779, 4191, 0, NULL, 48, '20243201455479674.mp4', 'So what does an ideal workday look like for me? So I\'m new to the insurance world so I don\'t know exactly what my daily schedules and what exactly all needs to happen. I know that there\'s gonna be sales calls made and I know that I mean I will start my day with making sure that I am checking emails. Always got to start your day with that making sure you\'re responding to anything that has come up throughout the last day and making sure you\'re responding to any of your teams internally that you need to to make sure you\'re getting support or giving the support that is needed and then going straight from emails first thing second thing would be going into sales I would assume and just start working making calls I don\'t know whatever else is kind of put on my plate', '2', 0, '0', '2', '2024-03-20 18:54:10', '2024-04-19 23:00:16', '2024-04-19 23:00:16'),
(30997, 18157, 854, 5161, 1, NULL, 41, '202432014553634114.mp4', 'The skills that I would bring to this job are technical, analytical, I have great customer service skills, many, many years of that, customer satisfaction quality, quality control, I can pretty much do any kind of program that is out there, it\'s very easy for me to pick up exactly what\'s going on and how to be proficient in a program, I communicate well, I listen and I also observe.', '2', 0, '0', '2', '2024-03-20 18:55:38', '2024-04-19 23:00:16', '2024-04-19 23:00:16'),
(30998, 18157, 854, 5162, 1, NULL, 37, '202432014563123543.mp4', 'I\'ve had to deal with difficult clients before. Some are quite demanding, some just get angry, others, they just don\'t quite understand what\'s going on as far as all the facets. So I try to talk to them, find out what they\'re really upset about, and then we discuss that. And I get them to open up, understand, and then we go from there trying to find a solution. Because that\'s all they really want, is a solution to their problem.', '2', 0, '0', '2', '2024-03-20 18:56:32', '2024-04-19 23:00:16', '2024-04-19 23:00:16'),
(30999, 18321, 779, 4192, 0, NULL, 52, '202432014592413915.mp4', 'So what makes me the best candidate for this job? I would say it\'s because that I\'m really trying to learn a new thing. I\'m trying to jump headfirst into a kind of new position so I\'m gonna be 100% there to kind of take in every single thing that is gonna be told to me. I\'m gonna be very coachable to make sure that I am meeting the needs and those expectations of all of my supervisors to make sure that I\'m really doing what everybody is expected of me. I\'m open to doing lots of new things. I know that this is gonna be mostly new things and I\'m definitely willing to do all of that and I just have a passion for helping others so I think that that will definitely come through with as I talk to people and making sure that we\'re selling them the right thing that they need that they\'re being heard and that they\'re kind of being treated well as they can.', '2', 0, '0', '2', '2024-03-20 18:57:44', '2024-04-19 23:00:16', '2024-04-19 23:00:16'),
(31000, 18157, 854, 5163, 1, NULL, 50, '202432014575093879.mp4', 'What have I done to improve my communication skills? I\'ve taken a lot of speech extracurricular courses throughout my career. I have given presentations. I have been in public speaking for a very long time. My listening skills are quite good. I try to observe not just people\'s behavior but their body language and not just the words but how they come across and how they speak. It helps me determine how to approach them in a correct manner and try to come to some resolution to try to come to a way to go forward and resolve any problems that might occur.', '2', 0, '0', '2', '2024-03-20 18:57:55', '2024-04-19 23:00:16', '2024-04-19 23:00:16'),
(31001, 18157, 854, 5164, 1, NULL, 28, '202432014583938483.mp4', 'What separates me from other candidates? Probably my experience. It\'s vast and intense and I love to learn. I like people. I like belonging to a team. I like to be part of something. So I\'m hoping maybe I can be part of your team as well.', '2', 0, '0', '2', '2024-03-20 18:58:40', '2024-04-19 23:00:17', '2024-04-19 23:00:17'),
(31002, 18213, 817, 4621, 0, NULL, 53, '20243201504941175.mp4', 'In terms of this first question, about breaking a company policy or altering a standard procedure, things are tempting at times to do this or do that for expediency or profit purposes, but those things are put into place for a good reason. And company integrity is extremely important. And so if the thought even crossed my mind, I erred on the side of caution and did what was right and did not succumb to doing those things. Thank you.', '2', 0, '0', '2', '2024-03-20 18:58:58', '2024-04-19 23:00:17', '2024-04-19 23:00:17'),
(31003, 18202, 817, 4622, 1, NULL, 50, '20243201459833805.mp4', 'The best manager I ever had would motivate me by commending my accomplishments, you know, making sure that I was aware of, you know, that I was doing well, doing a good job, would compensate me accordingly. He also would create attainable sales goals and reward me for achieving those goals and I think that that worked for me because, you know, I think we\'re all, you know, we all want to know we\'re doing a good job. We all want to know that, you know, people are seeing, like, you know, our worth and our value in our job. So those methods really worked for me.', '2', 0, '0', '2', '2024-03-20 18:59:19', '2024-04-19 23:00:17', '2024-04-19 23:00:17'),
(31004, 18202, 817, 4623, 0, NULL, 13, '20243201503534149.mp4', 'My expected salary for this job would be somewhere between $40,000 to $48,000 and probably a good commission structure on top of that.', '2', 0, '0', '2', '2024-03-20 19:00:11', '2024-04-19 23:00:17', '2024-04-19 23:00:17'),
(31005, 18202, 817, 4624, 1, NULL, 26, '20243201512493639.mp4', 'My current employer would probably need to move me into a more sales-driven role within the company. Compensate a little better. The compensation isn\'t wonderful. And have the ability to work remotely, at least on occasion.', '2', 0, '0', '2', '2024-03-20 19:01:29', '2024-04-19 23:00:17', '2024-04-19 23:00:17'),
(31006, 18202, 817, 4625, 0, NULL, 31, '2024320154359062.mp4', 'My questions would be, what would the day-to-day look like in this role? What is the commission structure and what are your expectations of me? What would you like from me? I like to know, like, lay that all out there so I know what is expected of me, but I think that would be about it. Thank you for giving me the interview and I hope to speak with you soon.', '2', 0, '0', '2', '2024-03-20 19:02:09', '2024-04-19 23:00:17', '2024-04-19 23:00:17'),
(31007, 18321, 779, 4193, 1, NULL, 57, '20243201523311128.mp4', 'So how might my past co-workers and managers describe me? I think they would describe me as pretty upfront. I\'m kind of a call-it-how-I-see-it kind of person. They would definitely say that I\'m like engaging, definitely liking to have myself talking to other people and I\'m pretty like personable, making connections with people to make sure that we feel like we\'re on the same page. Make sure that I feel like everybody\'s voice is being heard and that everybody is kind of feeling valued. My experience in like the education system definitely leads to that and kind of that ability to calmly relate to people. To be able to kind of make sure we\'re coming together to work together on the same page and that there\'s no confusions or miscommunications or anything like that. But yeah, I think that\'s how my co-workers would describe me.', '2', 0, '0', '2', '2024-03-20 19:03:46', '2024-04-19 23:00:17', '2024-04-19 23:00:17'),
(31008, 18213, 817, 4622, 1, NULL, 73, '20243201535485032.mp4', 'Hi, how did the best manager I ever had motivate me to perform well and why did that method work? I had a manager when I was doing a 2044 call center job selling car insurance who really cared about her team and we received a lot of time off with that job. It was four weeks a month and we would just get busy and doing what we needed to do and most people, believe it or not, were not scheduling their vacations and so forth. She would remind us, have you scheduled some time off? Have you looked at the days you have left and asked if you could take them as vacation days? Don\'t let them run out. That was a big motivation to me because she really cared about not just our job performance but the fact that we took advantage of what the company was offering us on a personal basis and that meant a lot to me and it motivated me. Thank you.', '2', 0, '0', '2', '2024-03-20 19:05:43', '2024-04-19 23:00:17', '2024-04-19 23:00:17'),
(31009, 18213, 817, 4623, 1, NULL, 14, '20243201562132378.mp4', 'My expected salary for this type of position would be $19 an hour. Thank you.', '2', 0, '0', '2', '2024-03-20 19:06:42', '2024-04-19 23:00:17', '2024-04-19 23:00:17'),
(31010, 18108, 845, 5120, 0, NULL, 55, '2024320158994749.mp4', 'I think a lot of my goals all kind of fit into the same category, so working remotely, obviously that\'s something that I\'d like to do immediately while I\'m here, to be able to spend more time with my family. Also moving to the country, I would like to be able to accomplish that within a year. Just tired of living in the city with a little more space, do some farming, have a bigger garden, and also I think a big goal of mine is to be able to create a nest egg, to have that back for obviously if anything came up or if something were to happen, be able to have that money put away for those instances.', '2', 0, '0', '2', '2024-03-20 19:08:20', '2024-04-19 23:00:17', '2024-04-19 23:00:17'),
(31011, 18213, 817, 4624, 0, NULL, 36, '20243201510182178.mp4', 'Okay, so this question doesn\'t really apply to me because number one, I\'m not currently employed. And number two, my last position was during annual enrollment period for Medicare in 2023. I knew when I took that position that it was a seasonal position only, and it ended on December 7th, 2023 when annual enrollment ended. So I don\'t feel that I can speak properly to this question.', '2', 0, '0', '2', '2024-03-20 19:08:50', '2024-04-19 23:00:17', '2024-04-19 23:00:17'),
(31012, 18108, 845, 5121, 0, NULL, 46, '202432015105760185.mp4', 'I think some really important qualities of a successful sales representative would be you really need to be friendly and outgoing, be able to communicate, get people to get to know people, actually care about you know them and what you\'re trying to do for them, but also be driven to succeed. You need to have that drive and want to be the best that you can be, but I think the biggest thing is like being able to empathize with people and talk to people and not drill them, like actually talk to them and speak to them like they\'re you know human beings, they they are.', '2', 0, '0', '2', '2024-03-20 19:11:09', '2024-04-19 23:00:17', '2024-04-19 23:00:17'),
(31013, 18108, 845, 5122, 0, NULL, 25, '202432015122849028.mp4', 'Well, I am actually in Eastern Time, in the Eastern Time Zone, just looking more for daytime hours. An 8-5, 9-5, I wouldn\'t mind working a little later than that occasionally, but it wouldn\'t be something that I would want to do every day. I would like to be able to spend the evenings with my family and have dinner. So there is that.', '2', 0, '0', '2', '2024-03-20 19:12:34', '2024-04-19 23:00:17', '2024-04-19 23:00:17'),
(31014, 18108, 845, 5123, 0, NULL, 29, '202432015135598782.mp4', 'I suppose some of that would depend on what the commission structure was like, is it attainable? Normally I would say I\'d go with the lower salary with unlimited commission potential, but it also, like I said, depends on how that commission is structured and if it\'s an attainable commission, you know, base to where, you know, it\'s doable to be able to make that uncapped commission.', '2', 0, '0', '2', '2024-03-20 19:14:02', '2024-04-19 23:00:17', '2024-04-19 23:00:17'),
(31015, 18108, 845, 5124, 0, NULL, 36, '20243201515055794.mp4', 'I have not worked remote in the past, something I\'m really striving for and want to happen. I do have an office set up, I have a desk and office so I can kind of escape the day-to-day when I need to. I would say my technology skills are somewhere around a 7 or 8. I\'m not not too bad but you know I\'m a quick learner and yeah there are some things that I\'m not up to par on yet but I feel like I could get there pretty quickly.', '2', 0, '0', '2', '2024-03-20 19:15:08', '2024-04-19 23:00:17', '2024-04-19 23:00:17'),
(31016, 18213, 817, 4625, 1, NULL, 34, '202432015155018732.mp4', 'The main question I would have would be if you provide equipment, because that can be important, especially when it\'s usually necessary to use two monitors. And so I would like to know if you do provide equipment. Other than that, I think the job description was pretty well detailed in your advertisement on Indeed. Thank you.', '2', 0, '0', '2', '2024-03-20 19:16:41', '2024-04-19 23:00:17', '2024-04-19 23:00:17'),
(31017, 18235, 817, 4621, 1, NULL, 44, '202432014371076057.mp4', 'We had so many minutes allowed per call. This is regarding ACA health insurance. And occasionally you\'d run into a odd situation where there might be a significant amount of meds or some other type of unusual situation where you\'d have to do more lookups than normal. And so what I would do is just let my manager know that I\'m involved with a difficult call and it would take a few extra minutes. So I just communicated with management so that they\'re aware that I\'m on an extended call and what the situation is.', '2', 0, '0', '2', '2024-03-20 19:37:30', '2024-04-19 23:00:17', '2024-04-19 23:00:17'),
(31018, 17960, 839, 5138, 0, NULL, 37, '202432014403968343.mp4', 'So building a good rapport with the customer first start with listening to their needs and addressing the concerns, being sympathetic to what they\'re going through, and also being a good listener, you know, probably remembering their birthday and things about them, checking up on them throughout certain holidays or on their birthday just to kind of let them know that you are, you know, building a rapport with them and keeping everything that\'s important to them important to you as well.', '2', 0, '0', '2', '2024-03-20 19:39:55', '2024-04-19 23:00:17', '2024-04-19 23:00:17'),
(31019, 18235, 817, 4622, 1, NULL, 50, '202432014401032492.mp4', 'The best manager I had, I think, was when I worked in transportation management. And there, I was asked to lead a quality improvement team. And I think the recognition that I received and the, you know, letting other managers in the plant know about the situation helped me to really be engaged and felt valued. And I did receive a quality award for the contributions from that corrective action team.', '2', 0, '0', '2', '2024-03-20 19:40:33', '2024-04-19 23:00:17', '2024-04-19 23:00:17'),
(31020, 18235, 817, 4623, 1, NULL, 16, '202432014411478200.mp4', 'The expected position, I\'d like to see a base of at least $21 an hour, plus the potential to make incentive bonuses based on meeting the sales objectives.', '2', 0, '0', '2', '2024-03-20 19:41:22', '2024-04-19 23:00:17', '2024-04-19 23:00:17'),
(31021, 17960, 839, 5139, 0, NULL, 62, '202432014425262524.mp4', 'So, this is one of my favorite questions, diffusing situations with customers, clients who are a little bit overwhelmed or upset about what they\'re experiencing. I like to take the time to find out why they\'re upset, what service made them be upset, and then, you know, definitely apologize on behalf of the company, myself, and then go ahead and try my best to assist the customer, let them know any of our rules or our policies, educating the customer on that, and then also helping the customer with making them leave in a happy mood, diffusing that situation, you know, so they can have a great turnaround experience. So, that\'s something I\'ve been really good at doing, so de-escalating things and not having to have it go up, up the chain of management, so that\'s something I\'m really good at doing.', '2', 0, '0', '2', '2024-03-20 19:41:44', '2024-04-19 23:00:18', '2024-04-19 23:00:18'),
(31022, 18235, 817, 4624, 1, NULL, 56, '20243201443533914.mp4', 'important thing is to have tools that are working efficiently. I had a recent experience where the online training modules were not working for several different important areas. And because of that, I left the employment after about two months because the systems were not working. So it\'s really important that I have stable systems and that I have a team that I can communicate with. It doesn\'t necessarily always have to be with management. It could be with my coworkers. And so that\'s the most important thing, I think, is systems that work and a team that supports you, helps you resolve any issues that are surfacing so that the sales can be completed successfully.', '2', 0, '0', '2', '2024-03-20 19:43:34', '2024-04-19 23:00:18', '2024-04-19 23:00:18'),
(31023, 18235, 817, 4625, 1, NULL, 23, '202432014445699647.mp4', 'At this point, I don\'t have any questions about your company or the position. I am familiar with American Family Insurance, and I know it\'s a widely-received or recognized quality carrier, so that\'s why I\'m interested in pursuing this opportunity, and I hope I can be of service. Thank you.', '2', 0, '0', '2', '2024-03-20 19:45:09', '2024-04-19 23:00:18', '2024-04-19 23:00:18'),
(31024, 17960, 839, 5140, 1, NULL, 10, '20243201449156423.mp4', 'So one of the great things about... I don\'t even fucking know. I hate this damn thing making me do it all over fucking again. Stop.', '2', 0, '0', '2', '2024-03-20 19:49:04', '2024-04-19 23:00:18', '2024-04-19 23:00:18'),
(31025, 18355, 817, 4621, 1, NULL, 66, '202432015495931011.mp4', 'Well, a situation where I probably felt it was justifiable to break the policy, I did not. But I once, I remember me working at Willow Blinn Academy, which is a group home for adolescents and teenagers with behavioral problems, and we cannot be out of ratio as one to five. I was actually responsible for transporting youth to and from school, and my, how can I say it, my co-worker hadn\'t come in yet. He was running late. And maybe it could have been justified for me to take all the boys at one time, you know, just take everybody simultaneously so they get to school on time. But what I selected to do was just make two trips. It was about, the school was maybe about 15 minutes from where the actual group home facility was. So I just decided to make two separate trips so we wouldn\'t be out of, so I wouldn\'t be out of ratio.', '2', 0, '0', '2', '2024-03-20 19:50:04', '2024-04-19 23:00:18', '2024-04-19 23:00:18'),
(31026, 18355, 817, 4622, 0, NULL, 28, '20243201551368279.mp4', 'How did the best manager I\'ve ever had motivate me to perform well? Well, I wouldn\'t say my favorite manager had to do anything with motivating me because I can\'t motivate it. But one thing he probably would do, he probably would raise my ceiling higher as far as expectations and give me higher goals just so I can be at my full potential. So.', '2', 0, '0', '2', '2024-03-20 19:51:00', '2024-04-19 23:00:18', '2024-04-19 23:00:18'),
(31027, 18360, 319, 1563, 0, NULL, 11, '202432015523493677.mp4', 'If I do not know the answer, I ask the person to please hold and then I will ask someone else who knows the answer.', '2', 0, '0', '2', '2024-03-20 19:52:11', '2024-04-19 23:00:18', '2024-04-19 23:00:18'),
(31028, 18355, 817, 4623, 1, NULL, 37, '202432015522974000.mp4', 'My expected salary for this type of a position, very negotiable because it provides a base salary which is comfort and you know being uncapped at commissions. I am commissioned and performance driven so it\'s very negotiable as long as it\'s something comfortable because I honestly believe I just have a little comfort with the safety net you know my performance, I\'m performance driven so I\'m going to depend mainly or I expect a lot of my income to come from commissions.', '2', 0, '0', '2', '2024-03-20 19:52:32', '2024-04-19 23:00:18', '2024-04-19 23:00:18'),
(31029, 18355, 817, 4624, 1, NULL, 36, '202432015534434747.mp4', 'Well, currently, I\'m actually self-employed, but I do, however, work out of an office. So basically, it is my decision on what I would like to do. My regional vice president, he would support me if I decided that I needed to change the scenery. There\'s no doubt that he would support me. And I don\'t, once my mind is made, I feel like there wouldn\'t really be anything to be done. It\'s just going to be based on me and based on the new company I decided to work with.', '2', 0, '0', '2', '2024-03-20 19:53:47', '2024-04-19 23:00:18', '2024-04-19 23:00:18'),
(31030, 18360, 319, 1564, 1, NULL, 13, '202432015533850481.mp4', 'I have worked with people with many different personalities and while you don\'t always get along with everybody, you just have to try to agree to disagree and make the best of every situation.', '2', 0, '0', '2', '2024-03-20 19:53:47', '2024-04-19 23:00:18', '2024-04-19 23:00:18'),
(31031, 18360, 319, 1565, 1, NULL, 14, '202432015542510113.mp4', 'I have had many challenging clients over the years in the different jobs I have held. I try to remain calm and listen to them and try to give them a solution that\'s going to benefit them while still keeping with policies.', '2', 0, '0', '2', '2024-03-20 19:54:36', '2024-04-19 23:00:18', '2024-04-19 23:00:18'),
(31032, 18355, 817, 4625, 1, NULL, 48, '202432015544587369.mp4', 'Yes, as far as the company, I did research some of the benefit packages, but I\'m really interested in the learning platform and how the trainings work and what would happen if performances weren\'t met, goals weren\'t met, what is the protocol and how would we receive assistance with making sure we accomplish things and hit those metrics. I also want to know about what\'s next after the position. Would it be more of a management role or a supervisory role, trainer, anything like that? I\'m very interested in learning that.', '2', 0, '0', '2', '2024-03-20 19:54:48', '2024-04-19 23:00:18', '2024-04-19 23:00:18'),
(31033, 18239, 817, 4621, 1, NULL, 145, '20243201583677709.mp4', 'So, a situation where I felt that I would have to justifiably break a company policy or alter standard procedure took place when I worked for a local kind of amusement park, but also hotel. Essentially, it was a hotel resort that had a water park inside of it. One of the main things that I dealt with was not only scheduling, but also changes and cancellations. That was kind of the biggest part, was changes and cancellations for me. This is not one specific situation, but this happened often. We were given the kind of the benefit of the doubt, I\'m sure there\'s a better way to put that, but we were given the authority to make these kinds of decisions that might be circumstantial. One in particular that would come up was bad weather. I\'m here in Madison, Wisconsin, but we had a location in the Twin Cities in Minnesota. They would get snowstorms coming through, as do we here, most of the Midwest, of course. Something that I could relate to is not being able to get somewhere because of the weather at the time. So, we would have people calling in kind of panicked, like, hey, I know you have a no refund policy kind of situation when it\'s this close. What can we do here? And nine times out of ten, we were able to reschedule them for another time. But there were also some circumstances where it couldn\'t happen. This was, again, Midwest weather, you never know. Spring break comes up and it\'s snowing, and that was the time that they picked to go. So we kind of had to work with them situational and see, is this something that you are wanting to come and do again with us? Or was this kind of a one-off thing where there is really no other option other than to cancel? And we would use that very rarely, but it was to our authority to do so.', '2', 0, '0', '2', '2024-03-20 20:08:39', '2024-04-19 23:00:18', '2024-04-19 23:00:18'),
(31034, 18239, 817, 4622, 1, NULL, 84, '202432015102882386.mp4', 'If I think back to the best manager that I ever had and what they were able to do to motivate me to perform well was knowing that I am someone who is very goal-oriented. I\'m someone who wants to set my own goals or set myself up to hit company goals whenever I can and letting my manager know, like, these are my personal goals and how they align with the company goals. Can you help me look through... At the time, I would have been in a call center environment. Can you help me look through my calls, listen to them, let me know what I can be doing to maybe overcome rejection sometimes when it comes to a selling environment? Or is there a different way that I could be maybe making the call flow a little bit smoother so that there\'s not so much hesitation or you don\'t have situations where you kind of talk yourself out of a sale? I found that there were a couple of things that I improved on and definitely they did work over time. And I was able to continue to meet those goals and kind of push myself even further beyond kind of like the average goal that they had set for people in terms of metrics and sales.', '2', 0, '0', '2', '2024-03-20 20:10:29', '2024-04-19 23:00:18', '2024-04-19 23:00:18'),
(31035, 18239, 817, 4623, 1, NULL, 114, '202432015123617555.mp4', 'I think when it comes to expected salary, and I know this is a question to someone who\'s looking for a position right now, you see often show up on applications. And I know that I am worth a certain amount. But I think it\'s based on the job that I\'m doing. How much work am I doing? And is it competitive and comparable to similar positions at other companies? If I feel like I\'ve worked a position... Because I\'ve worked at call centers before. And even in different fields, call centers can definitely fit into a box of you\'re taking care of, for the most part, inbound calls. And you\'re just trying to get first call resolution type situations. So in those, I would kind of look at what I\'ve made before and what\'s competitive, what other places are offering. I think, of course, I would want it to be something that\'s livable, especially with the price of everything these days. You\'d want to be able to have a livable salary. But I\'ve been kind of looking at... If we\'re looking at a dollar per hour, somewhere between like $18 to $20 an hour. Of course, if it\'s more than that, I\'m not gonna say no. Because I do feel like that I could put in the effort to be worth more than that. Especially if there\'s any type of incentives, I always try to go for those. Whether it\'s commission or just metrics incentives. But yeah, something livable, something competitive with the rest of the market for this type of position.', '2', 0, '0', '2', '2024-03-20 20:12:37', '2024-04-19 23:00:18', '2024-04-19 23:00:18'),
(31036, 18239, 817, 4624, 1, NULL, 129, '20243201515271700.mp4', 'So, my previous employer was unfortunate. I did really enjoy the job and what I was doing. I was selling insurance. It was during open enrollment through the Medicare open enrollment period. And I was offered to stay on in a slightly different position, but then come back to the open enrollment when that comes up every year. So, it\'s kind of my duties at the job would be kind of shifting throughout the year. And one thing, they were going to be offering lower pay for the second part where it was similar work and I felt like that didn\'t really make a whole lot of sense. But there was also a lot of lack of communication. The biggest thing is I didn\'t get paid for a month or so of my work. For probably about a year, I had to fight with them to get my money back. Or to get my money that\'s earned. Not even back, but get the money that I deserved for selling their product and for working for them. And so, just kind of dishonesty and lack of communication is a big thing. I want to work for someone who\'s going to be honest and upfront with me. And I shouldn\'t have any complaints about that. The worst that I probably had for an employer was my last employer in terms of that. Even though I really probably enjoyed the job more than I have the last couple of jobs before that. And so, I do really enjoy the insurance market. I understand it. Yeah, I\'ve been out of it for a little bit. So, of course, I would need to kind of get back into the gist of things again. But a quick learner and pick that up. But yeah, just someone that I can kind of have a trustworthy relationship with and that we\'re going to be able to work together for the foreseeable future. That\'s kind of what I\'m looking for. And that just wasn\'t the case with my previous employer. That\'s why I left.', '2', 0, '0', '2', '2024-03-20 20:15:05', '2024-04-19 23:00:18', '2024-04-19 23:00:18'),
(31037, 18239, 817, 4625, 1, NULL, 83, '202432015163960087.mp4', 'I think that for this position, I\'m familiar with American Family Insurance. I guess I\'m kind of more inquisitive about how this specific opportunity is. I know that it specifically has someone\'s name attached to it. So I\'m kind of curious more so like what my role will be. I did also apply for the kind of general American Family Insurance directly. And so I guess from my experience selling insurance to this experience, I\'m just kind of wondering how that\'s going to differ, what I\'m going to be doing kind of day to day and how that has to do with the fact that everything about the job has Mackenzie Jones listed on it. So, yeah, I do definitely have some further questions that I would love to get some further detail on and kind of how the structure of everything is going to go if we want to go further with this. But definitely still interested in the position. Just more information is normally better. So I look forward to hearing more about everything.', '2', 0, '0', '2', '2024-03-20 20:16:40', '2024-04-19 23:00:18', '2024-04-19 23:00:18'),
(31038, 18082, 429, 3865, 0, NULL, 17, '202432013335921513.mp4', 'I have no experience in sales, but I would love to join your team and become a member of your team and learn new things.', '2', 0, '0', '2', '2024-03-20 20:33:31', '2024-04-19 23:00:18', '2024-04-19 23:00:18'),
(31039, 18082, 429, 3866, 1, NULL, 13, '202432013342829124.mp4', 'What motivates me the most is my kids. I would love to be a good role model for them, learn new things, and pass it on down. I can\'t wait to be a part of your team.', '2', 0, '0', '2', '2024-03-20 20:34:28', '2024-04-19 23:00:18', '2024-04-19 23:00:18'),
(31040, 18082, 429, 3867, 1, NULL, 12, '202432013345314888.mp4', 'What attracts me to this position is being able to work from home and still be able to provide and support my family while working and earning money.', '2', 0, '0', '2', '2024-03-20 20:34:57', '2024-04-19 23:00:18', '2024-04-19 23:00:18'),
(31041, 18377, 421, 3124, 0, NULL, 45, '202432016351888916.mp4', 'Hi there. My name is Cameron Redman. I am an IUPUI graduate. I am 24, and I am experienced in a multitude of different types of fields, mainly focused in audio design, but I\'ve also done a lot in customer service. That\'s pretty much where I\'ve had most of my on-site experience, mainly dealing with different customers and just getting to know how people act and how to help them out and just do the best I can. I really like music. I love comedy. I enjoy talking to people. I enjoy talking with people and just getting to know them and figuring things out.', '2', 0, '0', '2', '2024-03-20 20:35:27', '2024-04-19 23:00:18', '2024-04-19 23:00:18'),
(31042, 18377, 421, 3125, 0, NULL, 56, '202432016364497083.mp4', 'My goals in personal and professional development are somewhat similar to one another. I mainly want to just get to a place in my life where I have a position where I feel comfortable. This goes for my personal life, just having comfort and being able to take care of myself and my family if I need be or whatever. And then as far as professional, just getting to a position where I\'m not the kind of person who needs to go crazy high up or anything. I like having something where I feel comfortable and I know I\'m good at and I get used to it and I hold that down and I\'m familiar and able to help people out. And the way I intend to accomplish that is just keep going at it and just going for things that I feel like would be a good fit for me. Going for things that I feel like I could learn and take my skills and actually utilize them in a way. And yeah.', '2', 0, '0', '2', '2024-03-20 20:36:52', '2024-04-19 23:00:19', '2024-04-19 23:00:19'),
(31043, 18377, 421, 3126, 0, NULL, 48, '202432016375298838.mp4', 'I just decided to press start recording to see how I\'d respond to this question, so I Don\'t know. I guess I would just Probably reiterate the question Just give it some time and think about it And if I really don\'t know I\'d probably just offer my best solution that I possibly could think of and in this circumstance it would be saying what I exactly just said so Yeah, I would probably say just talk try to understand the problem the best you can and then you come up with some sort of solution if it\'s something that you\'re trying to figure out and I\'m there to Supposed to be able to help you get to the solution if I can\'t find you the exact one you need We\'re gonna get to something at the end of the day. I\'m not just gonna waste your time You', '2', 0, '0', '2', '2024-03-20 20:37:58', '2024-04-19 23:00:19', '2024-04-19 23:00:19'),
(31044, 18377, 421, 3127, 0, NULL, 39, '202432016384691052.mp4', 'I honestly really just prefer a nice, relaxed work environment, something where a manager – I understand especially when a manager needs to give some direction and give order and make sure people are doing things a certain way. And I like when they get to that point and when they understand the person could do it, they no longer need to breathe down their neck or need to hover over them. I like when people have an understanding of what they\'re supposed to do, they do it. This goes for both the employees, the management. They\'re able to just flow together and work as one without any stress or any need to throw extra things at one another and just harmoniously work.', '2', 0, '0', '2', '2024-03-20 20:38:51', '2024-04-19 23:00:19', '2024-04-19 23:00:19'),
(31045, 18377, 421, 3128, 0, NULL, 62, '202432016402345865.mp4', 'The best manager I\'ve ever had is actually a friend of mine who I became friends with over the being a manager but I\'m working at a game studio I work at on the side and mainly the reason why I feel that I\'ve been pushed by him and able to really do my own thing is because it\'s very much a push to do what you I feel comfortable with that\'s how he pushes me and go outside the box but at the same time don\'t step entirely out of my comfort zone and just try to hold on to what I know and also make that work so sometimes you have to do things in different ways and I find that whenever I need to get pushed to do that I can get pushed by him to actually have make that happen and sometimes I don\'t I need to see things from another perspective and when a manager maybe is trying to motivate you and gives you another perspective that\'s something I also really appreciate and I think is something that a manager can really use and is very beneficial', '2', 0, '0', '2', '2024-03-20 20:40:32', '2024-04-19 23:00:19', '2024-04-19 23:00:19'),
(31046, 18115, 866, 5165, 1, NULL, 46, '202432015534784763.mp4', 'Hi, so I would say that all the skills that I have acquired over the years in my various job descriptions are included on my resume. But one thing I forgot to include on my resume was I was an extra in a Ford commercial. So I sometimes do acting roles for commercials and I feel like that is very essential because in acting you\'re taught to adapt to certain environments and interact with other characters. So that\'s beneficial to interacting with people in real life, adapting to their personalities and being able to relate to them on a personal level.', '2', 0, '0', '2', '2024-03-20 20:54:02', '2024-04-19 23:00:19', '2024-04-19 23:00:19');
INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(31047, 18115, 866, 5166, 0, NULL, 60, '202432015565017508.mp4', 'So, I would have to say the most rewarding professional experience is being a temporary employee and being hired on permanently with the company. I would say my most rewarding professional experience is being a temporary employee and then becoming hired on permanently with the company for outstanding performance. And then when you\'re hired on permanently, you\'re doing so well because you\'re making the required dials per hour and sometimes exceeding those expectations as well as getting leads. So, the people, the decision makers that make the final decisions, getting them on the phone and agreeing to a follow-up. So, based off of that, I have acquired gift cards. I have acquired bonuses on my check for my outstanding performance, so I think', '2', 0, '0', '2', '2024-03-20 20:55:31', '2024-04-19 23:00:19', '2024-04-19 23:00:19'),
(31048, 18115, 866, 5167, 0, NULL, 56, '202432016109341.mp4', 'I would say a time when I went beyond my employer\'s normal job expectations to get the job done would be when I worked at Target Corporation. So I was in a specific department where I just handled customers\' questions or concerns about their packages, where their packages were going, if their packages were missing, if they needed a refund or a replacement for their packages or to replace certain parts that were broken when being delivered to their house. So I had a person that had a fraud concern. They had a concern about their account having someone maybe tampered with it or tried to get into their account to order through their credit card. So what I did is I utilized the programs in the system.', '2', 0, '0', '2', '2024-03-20 20:59:56', '2024-04-19 23:00:19', '2024-04-19 23:00:19'),
(31049, 18115, 866, 5168, 0, NULL, 53, '20243201633564881.mp4', 'So the biggest challenge that I faced in my last job was memorizing a script that I wasn\'t used to. And so how I overcame this challenge is I would practice the script in the mirror, and I would kind of use different inflections and just kind of get comfortable and familiar with the flow of the script. So when it was time for me to actually use the script on potential clients, I was comfortable and I sounded confident. But I would say, like, at first, it was kind of difficult to remember everything. But after a while, I didn\'t need to look at the sheet anymore. I just memorized everything, and it was—I sounded great saying it. So I was—I felt really good about it.', '2', 0, '0', '2', '2024-03-20 21:03:51', '2024-04-19 23:00:19', '2024-04-19 23:00:19'),
(31050, 18115, 866, 5169, 0, NULL, 21, '20243201654832335.mp4', 'I would say what makes me get up in the morning and motivates me the most is just the opportunity to better myself every day and to learn something new and apply those experiences to help others. So I think that\'s the most important thing for me is helping others.', '2', 0, '0', '2', '2024-03-20 21:05:18', '2024-04-19 23:00:19', '2024-04-19 23:00:19'),
(31051, 18348, 824, 4690, 0, NULL, 19, '202432016282327179.mp4', 'Hi, yeah, so I\'m looking for a new job because I basically wanted to start my career. I\'m 21 years old and I\'ve never had like a full career job before. And I just wanted to get my start somewhere and I thought maybe something in the office would be a great thing for me. So I kind of thought that this job would be a great fit for me as well.', '2', 0, '0', '2', '2024-03-20 21:27:57', '2024-04-19 23:00:19', '2024-04-19 23:00:19'),
(31052, 18348, 824, 4691, 1, NULL, 41, '202432016303536758.mp4', 'So when I\'m looking at prioritizing my tasks, I look at one, like the first thing I would do is see how time important they are. If they\'re due, let\'s say in a couple hours and a day, I would probably do those first. Then I would look at when the task was asked. If there\'s no time on them, I\'ll look at the latest one that was asked or the earliest one that was asked. I\'ll do those first and then get to like the more recent ones. And then for three, and if there\'s no order I have to specifically do them in, I guess I would just go from things that could be done the quickest and do those last and just do the things that would take the longest first.', '2', 0, '0', '2', '2024-03-20 21:30:49', '2024-04-19 23:00:19', '2024-04-19 23:00:19'),
(31053, 17981, 541, 3613, 1, NULL, 15, '202432017313138088.mp4', 'Which player is most important? I would say, I know a lot of people will be thinking defense, but I\'m going to go with the offense. Your home run hitter.', '2', 0, '0', '2', '2024-03-20 21:32:14', '2024-04-19 23:00:19', '2024-04-19 23:00:19'),
(31054, 18348, 824, 4692, 1, NULL, 40, '202432016325549836.mp4', 'If I\'m being 100% honest, I\'ve never been in this exact situation before. Something similar that happened would be whenever I was working at my previous job, which was like a Korean eatery, I helped as a cook and also a cashier. And our priorities were always whoever ordered first gets their meal first. But we once had a super big order that would take us about 30 minutes to make. And we had like four customers that already ordered that are waiting for their food. So I basically took initiative and said, hey, let\'s wait on that 30 minute order. They won\'t be here for another 30 minutes anyways. We can let them wait a little bit longer if needed. But we should get these customers that are waiting here out first so they don\'t have to wait 40 minutes plus to get their food.', '2', 0, '0', '2', '2024-03-20 21:33:11', '2024-04-19 23:00:19', '2024-04-19 23:00:19'),
(31055, 18348, 824, 4693, 1, NULL, 27, '20243201635482821.mp4', 'So if the question was something more like, hey, how do you do this, and I don\'t know the answer, I would respond usually with, I don\'t know either, let me find out. If it\'s a question of, hey, why wasn\'t this done, and I don\'t know why it wasn\'t done, and it was my task, I would just apologize and say, hey, I\'m sorry about that, just didn\'t get it done, I guess. And I\'ll basically just say, I\'ll take care of it right now.', '2', 0, '0', '2', '2024-03-20 21:35:15', '2024-04-19 23:00:19', '2024-04-19 23:00:19'),
(31056, 18348, 824, 4694, 1, NULL, 38, '202432016371623000.mp4', 'So one of the big likes I had about working at a Korean eatery was honestly learning more about my culture, to be honest. It was through cooking I just learned a lot more about different Korean dishes and how people enjoy them. Something I disliked was honestly the cooking part. I\'m not a great cook, to be honest. I have to make sure I have recipes and instructions always with me and because of that I wasn\'t the best at cooking itself. But I always thought it was super cool of seeing how different people would eat the same dish differently and stuff like that.', '2', 0, '0', '2', '2024-03-20 21:37:29', '2024-04-19 23:00:19', '2024-04-19 23:00:19'),
(31057, 17981, 541, 3614, 0, NULL, 16, '202432017393318413.mp4', 'What separates me? My extensive sales experience, my customer service, I\'m a great listener and that\'s important with a customer, and finally my desire to improve every day.', '2', 0, '0', '2', '2024-03-20 21:39:06', '2024-04-19 23:00:19', '2024-04-19 23:00:19'),
(31058, 17981, 541, 3615, 1, NULL, 14, '20243201743599328.mp4', 'What attracted me to this position is I like to help people protect what\'s most important to them, and this industry definitely does that.', '2', 0, '0', '2', '2024-03-20 21:44:50', '2024-04-19 23:00:19', '2024-04-19 23:00:19'),
(31059, 17981, 541, 3616, 1, NULL, 17, '202432017461268346.mp4', 'The remote work environment is what I prefer, and as far as management style, I like to know how to do things, and if I\'m not doing them correctly, I like to be corrected and make sure everything is running smoothly.', '2', 0, '0', '2', '2024-03-20 21:47:11', '2024-04-19 23:00:19', '2024-04-19 23:00:19'),
(31060, 17981, 541, 3617, 1, NULL, 10, '20243201748335854.mp4', 'My greatest fear about getting this job is not getting it soon enough.', '2', 0, '0', '2', '2024-03-20 21:48:40', '2024-04-19 23:00:19', '2024-04-19 23:00:19'),
(31061, 18320, 93, 2563, 1, NULL, 18, '20243201750312488.mp4', 'I\'m trying to find a career that\'s both fulfilling and also will give me more or less a challenge as well as help me educate people and really just connect with people more than just selling.', '2', 0, '0', '2', '2024-03-20 21:50:34', '2024-04-19 23:00:19', '2024-04-19 23:00:19'),
(31062, 18320, 93, 2564, 1, NULL, 33, '202432017511769936.mp4', 'I\'ve actually always liked insurance. I started doing it I think back in 2017 2018 and what really set it off is I got regular PNC then found out I had commercial and what ended up happening was I really thrived in my commercial sales and I just like the intricate numbers I like to be able to like break something down for people I like that\'s why I like policy reviews as I like explaining coverages so that they understand it I just like the aha moments that people get when they learn something new and it\'s actually explained to them', '2', 0, '0', '2', '2024-03-20 21:51:22', '2024-04-19 23:00:20', '2024-04-19 23:00:20'),
(31063, 18320, 93, 2565, 1, NULL, 16, '202432017514829025.mp4', 'Well, I\'m a single mom with one kid, she\'s seven, so she really is my driving force behind working harder and making it so that I can succeed for her and build a better life for her and everything.', '2', 0, '0', '2', '2024-03-20 21:51:51', '2024-04-19 23:00:20', '2024-04-19 23:00:20'),
(31064, 18161, 867, 5125, 0, NULL, 16, '202432016522934370.mp4', 'How do you prioritize task? I prioritize task, I like to take care of the time-sensitive things first and then work my way to the things that are less time-sensitive.', '2', 0, '0', '2', '2024-03-20 21:51:57', '2024-04-19 23:00:20', '2024-04-19 23:00:20'),
(31065, 18320, 93, 2566, 1, NULL, 39, '202432017524070332.mp4', 'I don\'t think I\'m a good people person but what makes it odd is when I was doing this back in like 2019, 2018 I was a hybrid for sales and customer service and one client I just remember what she said. She said that she never enjoyed a cancellation call or a collection call so much because I was just so personable and nice where I just took my time to listen to her and come up with a solution especially since 2020 COVID hit it was during that time too so it was just it was probably like one of the funniest things I\'ve heard so I so I like that aspect of the job.', '2', 0, '0', '2', '2024-03-20 21:52:45', '2024-04-19 23:00:20', '2024-04-19 23:00:20'),
(31066, 18161, 867, 5126, 1, NULL, 21, '202432016532410621.mp4', 'The best manager I\'ve ever had, he used every opportunity as a teachable moment and with great mentorship and guidance and great leadership and it helped me become a great manager as well because I implement some of those same techniques in my manager position.', '2', 0, '0', '2', '2024-03-20 21:53:27', '2024-04-19 23:00:20', '2024-04-19 23:00:20'),
(31067, 18320, 93, 2567, 1, NULL, 45, '202432017534054420.mp4', 'Self-driven to me means that I have like a goal in mind. It\'s not the company\'s goal. It\'s not like a goal set for me. It\'s my goal and I\'m gonna do what I want to do to achieve it and plan out like if I know I need to make 10 sales in a week like okay that\'s two a day. I\'m going to make those two a day sales. If I know that I need to get through something I plan it out so that that gets done. It\'s not necessarily a goal somebody else has set like they might set like the initial goal but the individual personalized goal is myself and that\'s what I kind of think like self-driven is even though I have an overall goal what I aspire for might be separate to the whole entity.', '2', 0, '0', '2', '2024-03-20 21:53:47', '2024-04-19 23:00:20', '2024-04-19 23:00:20'),
(31068, 18161, 867, 5127, 1, NULL, 19, '202432016543334065.mp4', 'My ideal work environment is a work environment where I\'m not particularly micromanaged, but I\'m shown what is expected of me and I\'m left to deliver.', '2', 0, '0', '2', '2024-03-20 21:54:38', '2024-04-19 23:00:20', '2024-04-19 23:00:20'),
(31069, 18161, 867, 5128, 1, NULL, 24, '202432016554633034.mp4', 'What separates me from other candidates is my attention to detail, my dedication, my attendance, and when I get with the company, I like to invest my all into the program and organization.', '2', 0, '0', '2', '2024-03-20 21:55:49', '2024-04-19 23:00:20', '2024-04-19 23:00:20'),
(31070, 18161, 867, 5129, 1, NULL, 12, '202432016562058564.mp4', 'My references would say that I\'m a very dedicated worker. I never miss work and I am full of energy.', '2', 0, '0', '2', '2024-03-20 21:56:22', '2024-04-19 23:00:20', '2024-04-19 23:00:20'),
(31071, 18341, 252, 2327, 0, NULL, 21, '20243201773964756.mp4', 'What attracted me to apply for the position? Knowing that I had the background and the criteria needed to be able to be successful with the company. And I decided to go ahead and take my chances at it because I come with my license in hand and I wanted to give it a shot.', '2', 0, '0', '2', '2024-03-20 22:06:55', '2024-04-19 23:00:20', '2024-04-19 23:00:20'),
(31072, 18341, 252, 2328, 1, NULL, 21, '20243201781599675.mp4', 'What skills would I bring to the job? I come licensed in hand, like I mentioned in the last question, and also knowing a little bit about the property in Cashley Field and things like that, and being familiar with it. Excuse me. ', '2', 0, '0', '2', '2024-03-20 22:08:17', '2024-04-19 23:00:20', '2024-04-19 23:00:20'),
(31073, 18341, 252, 2329, 1, NULL, 46, '20243201791690687.mp4', 'What did I like and dislike about the culture of the last company I was with? I enjoyed being able to work in the healthcare field. I also have my healthcare administration, I\'m sorry, healthcare licensing, and I was able to bring my skills that I had learned in the past. I have over five years of experience with the insurance field and being able to apply myself with whichever company, whichever line of business it is, I found that a great opportunity. Now the dislike was that it was a seasonal position and with it being seasonal, it ended and right now it left me back in the job market.', '2', 0, '0', '2', '2024-03-20 22:09:17', '2024-04-19 23:00:20', '2024-04-19 23:00:20'),
(31074, 18341, 252, 2330, 1, NULL, 21, '20243201795193755.mp4', 'I\'m looking for a new job because I haven\'t worked since open enrollment of 2023. I ended, that ended December the 7th, and I\'ve been in the job market since then. And right now I\'m just hoping to hopefully getting with a company and bringing my skills and growing.', '2', 0, '0', '2', '2024-03-20 22:09:52', '2024-04-19 23:00:20', '2024-04-19 23:00:20'),
(31075, 18341, 252, 2331, 1, NULL, 33, '202432017104941875.mp4', 'Ideal work day for me, be able to sign in, go ahead and jump onto my calls or wherever my task is that day, and go ahead and take control of those tasks and make sure I get everything done in a timely manner. Typical, my work day is like from nine to five, I like to get started early and get off with a little time for my personal time throughout the day. But as long as I\'m able to go ahead and fulfill anything that is needed of me at that time, that\'s what my ideal work day looks like for me.', '2', 0, '0', '2', '2024-03-20 22:10:50', '2024-04-19 23:00:20', '2024-04-19 23:00:20'),
(31076, 18351, 541, 3613, 0, NULL, 37, '20243201819952760.mp4', 'Major League Baseball team has nine players on the field. Which player is the most important? Defend your answer. I believe the most important player is the pitcher because the pitcher has the ability to win or lose a game for you. If the pitcher pitches well, then there will be no home runs. If he pitches poorly, then that team will lose because there will be many home runs and that particular team will lose the game.', '2', 0, '0', '2', '2024-03-20 22:18:16', '2024-04-19 23:00:20', '2024-04-19 23:00:20'),
(31077, 18351, 541, 3614, 1, NULL, 12, '202432018201350451.mp4', 'Thanks for watching!', '2', 0, '0', '2', '2024-03-20 22:20:15', '2024-04-19 23:00:20', '2024-04-19 23:00:20'),
(31078, 18351, 541, 3615, 0, NULL, 40, '202432018223369662.mp4', 'You tell me what attracted you to apply for this position. What attracted me to this position is that it is a work at home property and casualty position. And it is 100% remote. And it is in the field that I enjoy working in. It\'s in the property and casualty side, which I do have experience in working in. And I do believe that I will excel within your company. And I do, once again, believe that I\'m an asset due to the fact that I do have prior experience.', '2', 0, '0', '2', '2024-03-20 22:21:32', '2024-04-19 23:00:20', '2024-04-19 23:00:20'),
(31079, 18351, 541, 3616, 0, NULL, 68, '2024320182584822.mp4', 'Work environment, do I prefer in the management style? The type of work environment that I prefer is one that is inclusive and not exclusive. And what I mean by that is that there\'s no one being judged on their physicality or by their race or religion or anything like that. I prefer an environment where everyone gets along and that the work can be done. I\'m not a fan of a hostile work environment. I prefer one where people can communicate with each other which I feel as though is very important. Now the type of management style I prefer, I prefer one in which that if I do have a problem, I can be able to reach out to someone to get the answers that I need. I don\'t need a manager to look over my shoulder 24 seven because I\'m independent and I can work without supervision if need be.', '2', 0, '0', '2', '2024-03-20 22:23:49', '2024-04-19 23:00:20', '2024-04-19 23:00:20'),
(31080, 18351, 541, 3617, 0, NULL, 58, '202432018271392054.mp4', 'What is my greatest fear about getting this job? The greatest fear that I have about getting this job, I don\'t have fear about getting this job, to be honest with you. I\'m looking forward to the opportunity to work with this company, and I\'m excited that I have the chance to interview with you. I really don\'t – I can\'t tell you that I have a fear about getting the job because I have experience in this field, and I just – I do enjoy property and casualty, and I just can\'t wait to prove to you all that I am a candidate for your company.', '2', 0, '0', '2', '2024-03-20 22:26:05', '2024-04-19 23:00:20', '2024-04-19 23:00:20'),
(31081, 18248, 845, 5120, 0, NULL, 33, '202432018303853851.mp4', 'Okay, since this interview is time-sensitive, so even though I\'m at the nail salon, I\'m going to give you guys these answers. Hi. My first goal that I\'m trying to accomplish is I need to lose 40 pounds by, let\'s say October. We\'re in March now, so that makes it seven months. Another goal is to get a second bachelor\'s and I plan to enroll in the fall.', '2', 0, '0', '2', '2024-03-20 22:32:45', '2024-04-19 23:00:20', '2024-04-19 23:00:20'),
(31082, 18248, 845, 5121, 0, NULL, 18, '20243201834116485.mp4', 'Definitely educating, education is key, so educating first yourself on your product and then being able to educate the customer on its value because you know your product.', '2', 0, '0', '2', '2024-03-20 22:34:45', '2024-04-19 23:00:21', '2024-04-19 23:00:21'),
(31083, 18248, 845, 5122, 0, NULL, 22, '202432018353389756.mp4', 'As someone who has worked graveyard shifts, and day shifts, and even two full-time jobs while I was putting myself through community college to pay for my tuition, I would say that, no, that\'s irrelevant.', '2', 0, '0', '2', '2024-03-20 22:36:27', '2024-04-19 23:00:21', '2024-04-19 23:00:21'),
(31084, 18248, 845, 5123, 0, NULL, 28, '202432018372549545.mp4', 'If you have two jobs available and one has a higher commission. Depending on where I am in my career, I would pick the second option if I\'m entry-level within the first three to five years, the second option depending on my experience in that three to five years and my confidence in knowing that that\'s a better choice.', '2', 0, '0', '2', '2024-03-20 22:43:22', '2024-04-19 23:00:21', '2024-04-19 23:00:21'),
(31085, 18241, 817, 4621, 1, NULL, 147, '20243201848245673.mp4', 'We are now at the end of the program. Thank you for joining us. I would like to ask everyone to please remain standing. We are now at the end of the program. Thank you for joining us. We are now at the end of the program. Thank you for joining us. Thank you for joining us.', '2', 0, '0', '2', '2024-03-20 22:49:31', '2024-04-19 23:00:21', '2024-04-19 23:00:21'),
(31086, 18331, 854, 5160, 0, NULL, 30, '202432018503968828.mp4', 'Hi, the reason why I\'m looking for a new job is for the part-time position. Right now I\'m full-time, but at the moment a part-time position would work better with my schedule, my family\'s schedule, so I feel like this position would work better for me.', '2', 0, '0', '2', '2024-03-20 22:49:43', '2024-04-19 23:00:21', '2024-04-19 23:00:21'),
(31087, 18331, 854, 5161, 0, NULL, 26, '202432018525725306.mp4', 'The skills that I bring to the job would definitely be my customer service experience. I have been in customer service for nine, ten years now, mainly just working banking, but I have done other things on the side, also being bilingual. I think it\'s very, very handy in the customer service world.', '2', 0, '0', '2', '2024-03-20 22:51:37', '2024-04-19 23:00:21', '2024-04-19 23:00:21'),
(31088, 18308, 786, 4355, 0, NULL, 68, '202432017531961690.mp4', 'A typical day at my current job is answering emails, doing callbacks, making sure any potential customers get a bind policy with us so they can become a name insured with the company, making sure I meet my sales quotas, binding policy, endorsing policies, following up with claims. And my ideal work day would honestly just work in my hour time frame which is anywhere from as early as 5 a.m. Central Standard Time to 6 p.m. Central Standard Time. As long as I get anywhere between those hours I\'m good to go honestly.', '2', 0, '0', '2', '2024-03-20 22:52:04', '2024-04-19 23:00:21', '2024-04-19 23:00:21'),
(31089, 18331, 854, 5162, 1, NULL, 25, '202432018535293257.mp4', 'The best way of handling a difficult client would be just being nice to them, just listen, just be, just to be open and just to show them that you care, just to show them that you care and that you\'re there for them, that you\'re willing to help and to resolve any problem or issue or difficulty they may be facing.', '2', 0, '0', '2', '2024-03-20 22:53:53', '2024-04-19 23:00:21', '2024-04-19 23:00:21'),
(31090, 18241, 817, 4622, 1, NULL, 110, '202432018534665023.mp4', 'You You You You', '2', 0, '0', '2', '2024-03-20 22:54:37', '2024-04-19 23:00:21', '2024-04-19 23:00:21'),
(31091, 18331, 854, 5163, 1, NULL, 18, '202432018545761831.mp4', 'With me it just comes in with the experience, with the years, with working with different people, different clients, different members. I mean it\'s just with years, with the experience.', '2', 0, '0', '2', '2024-03-20 22:54:58', '2024-04-19 23:00:21', '2024-04-19 23:00:21'),
(31092, 18241, 817, 4623, 1, NULL, 12, '202432018554267390.mp4', 'Thank you very much.', '2', 0, '0', '2', '2024-03-20 22:55:48', '2024-04-19 23:00:21', '2024-04-19 23:00:21'),
(31093, 18241, 817, 4624, 1, NULL, 17, '202432018562829446.mp4', 'OK.', '2', 0, '0', '2', '2024-03-20 22:56:37', '2024-04-19 23:00:21', '2024-04-19 23:00:21'),
(31094, 18331, 854, 5164, 1, NULL, 58, '20243201857869185.mp4', 'I want to just say that the only thing that separates me or makes me different from other candidates would be, I mean, I want to learn. I want to be given the opportunity to to learn, you know, just a new role, a different, in a different environment. I\'m friendly, I\'m easygoing, you know, I can get along with people. I\'m the type of person that I don\'t like to get too involved with, with many, you know, many things outside of just the my working environment, you know. But yeah, I just want to learn. I want to be given the opportunity and know that I\'m gonna really appreciate that and and try the hard, try my hardest and just learn every day to be better and to and to make you guys better as a team.', '2', 0, '0', '2', '2024-03-20 22:57:10', '2024-04-19 23:00:21', '2024-04-19 23:00:21'),
(31095, 18241, 817, 4625, 1, NULL, 14, '202432018572134702.mp4', 'Thank you.', '2', 0, '0', '2', '2024-03-20 22:57:28', '2024-04-19 23:00:21', '2024-04-19 23:00:21'),
(31096, 17993, 845, 4788, 0, NULL, 32, '202432016304018076.mp4', 'The most important factors for me when selecting my next career is really working with people. I really do take customer service seriously and want to give the best results to people and also an inclusive environment. An environment where people want to share information and you know lift each other up and make the office successful. Thank you.', '2', 0, '0', '2', '2024-03-20 23:31:12', '2024-04-19 23:00:21', '2024-04-19 23:00:21'),
(31097, 17993, 845, 4789, 0, NULL, 49, '202432016321259887.mp4', 'I have about 20 plus years in customer service. I worked as a court clerk answering the phones and first point of contact for the customers coming into the court, setting court dates and working up at the bench with the judge and speaking with defendants, police officers, attorneys, helping people solve their problems, answering their questions, getting the information they need in a quick and timely manner and just showing respect for people as I would want respect shown for me and treating everybody like I said with respect and courtesy. Thank you.', '2', 0, '0', '2', '2024-03-20 23:32:55', '2024-04-19 23:00:21', '2024-04-19 23:00:21'),
(31098, 17993, 845, 4790, 0, NULL, 60, '202432016341293924.mp4', 'How I handle difficult interactions. I\'ve had quite a few of those, working in the court as a court clerk. I\'ve had customers be unhappy that their account has got sent to collections. I\'ve had customers just be unhappy that they\'re in the court situation. And how I handle that is just talk even tone. Sometimes you have to lower your voice, so that helps them lower their voice. I use active listening skills. I let them know that I am trying to help them and find a solution for them. And I think if you just show them kindness and show them that you want to help, a lot of people respond very well to that. And it\'s very useful and it works.', '2', 0, '0', '2', '2024-03-20 23:35:20', '2024-04-19 23:00:21', '2024-04-19 23:00:21'),
(31099, 17993, 845, 4791, 0, NULL, 53, '20243201636265220.mp4', 'Um, I had a situation once in the courtroom, um, where I would have to have a defendant fill out paperwork for the probation officer, um, and this defendant was, um, not happy and difficult, and, um, I had to get them to fill out, um, sorry about that, I got interrupted, um, anyways, um, they were getting very angry, and I just calmed them down, and in the end, I found out that they didn\'t know how to read or write, and so that\'s why they were angry, and just talking to them, finding out how I can help them, what\'s going on, and that seemed to, um, diffuse the situation and make it better.', '2', 0, '0', '2', '2024-03-20 23:37:23', '2024-04-19 23:00:21', '2024-04-19 23:00:21'),
(31100, 17993, 845, 4792, 0, NULL, 60, '202432016383832286.mp4', 'The skills I have to positively impact and help your department are customer service. I have a friendly attitude, I enjoy people, I like to get along, also I have computer skills in different programs, customer service skills. I did work for American Family Insurance in the claims department and I do have experience taking customers\' claims, auto accidents, and also property damage over the phone, getting them to the correct departments, asking them a series of questions to get the most accurate information I can. So I think positively I am a good employee, I\'m honest, my attendance is good, I have a positive attitude and I think you will make the right decision if you hire me. Thank you.', '2', 0, '0', '2', '2024-03-20 23:39:45', '2024-04-19 23:00:21', '2024-04-19 23:00:21'),
(31101, 18273, 443, 3333, 0, NULL, 67, '202432018484955571.mp4', 'Un cliente llamó para preguntar por los precios de su aseguranza de casa y yo le dejé saber y le pregunté que si algo había cambiado en el último mes, si él había hecho algunas renovaciones para su casa o algo estaba bien o estaba mal con su casa. Entonces él me dijo que no, que todo estaba bien pero que el precio había subido y había cambiado del precio del último año. Entonces yo le dije, ok, si usted tiene su casa y sus autos junto con nosotros, el precio baja. Hay un descuento por tener múltiples pólizas. Y entonces él me dijo, ok, está bien, yo te doy la información de mis autos y tú me puedes hacer el precio, dar el precio. Yo le dije, por supuesto, y entonces se lo di, lo compró y estuvo muy contento al final.', '2', 0, '0', '2', '2024-03-20 23:49:40', '2024-04-19 23:00:21', '2024-04-19 23:00:21'),
(31102, 18273, 443, 3334, 0, NULL, 55, '20243201857439993.mp4', 'Yo ahorita me encuentro en el estado de Illinois y tome mi examen para tener los requisitos y el reglamento de como vender aseguranza y las reglas de aseguranza aqui en el estado de Illinois. Si tengo que tomar el examen para el estado de California, lo voy a hacer porque me interesa poder vender aseguranza en California, pero también me interesa saber los reglamentos y saber los requisitos para así mismo poder informar a mis clientes y así mismo yo siempre estar siguiendo la ley y estar, tener todo en orden con la compañía.', '2', 0, '0', '2', '2024-03-20 23:57:45', '2024-04-19 23:00:22', '2024-04-19 23:00:22'),
(31103, 18062, 824, 4690, 1, NULL, 10, '202432018594658297.mp4', 'I\'m looking for a new job because I\'ve been out of a job for a minute now and I\'m just looking for a new opportunity.', '2', 0, '0', '2', '2024-03-20 23:59:49', '2024-04-19 23:00:22', '2024-04-19 23:00:22'),
(31104, 18062, 824, 4691, 1, NULL, 10, '2024320190119905.mp4', 'If I need a prioritized task, I usually write them down so I can have like a note in my head and then go from there.', '2', 0, '0', '2', '2024-03-21 00:00:15', '2024-04-20 23:00:02', '2024-04-20 23:00:02'),
(31105, 18062, 824, 4692, 1, NULL, 10, '20243201904353179.mp4', 'I can\'t really think of a time where I broke company policy. I usually follow all the rules and if I have a problem I go get the manager.', '2', 0, '0', '2', '2024-03-21 00:00:47', '2024-04-20 23:00:02', '2024-04-20 23:00:02'),
(31106, 18062, 824, 4693, 1, NULL, 10, '2024320191980442.mp4', 'I usually respond by just going to ask a manager. I mean, that\'s really the best thing I can do.', '2', 0, '0', '2', '2024-03-21 00:01:12', '2024-04-20 23:00:02', '2024-04-20 23:00:02'),
(31107, 18273, 443, 3335, 0, NULL, 61, '20243201904126849.mp4', 'Para vender aseguranza uno siempre tiene que asegurarse que esté informando al cliente. Uno tiene que informarlo del por qué esa persona necesita ese coberaje, por qué necesita comprar su adicional. Si ellos ven que uno le puede proveer información del por cuál lo necesita, puede dar ejemplos por cuál lo necesita, entonces ellos no van a pensar dos veces en comprarlo. Si nosotros, yo siempre les doy ejemplos a mis clientes de mi y de mi casa, de mis autos, de cosas que me han pasado, y entonces ellos en ese momento pueden relacionar eso y decir, bueno yo no quiero que me llegue a pasar algo malo, yo no quiero no estar cubierto cuando pasen accidentes o cuando haya emergencias. Entonces es simple lógica.', '2', 0, '0', '2', '2024-03-21 00:01:38', '2024-04-20 23:00:02', '2024-04-20 23:00:02'),
(31108, 18062, 824, 4694, 1, NULL, 13, '20243201913694387.mp4', 'What I liked about my last job is we had a lot of independents. We had like really a lot of independents. What I didn\'t like is when it wasn\'t busy we really had nothing to do.', '2', 0, '0', '2', '2024-03-21 00:01:40', '2024-04-20 23:00:02', '2024-04-20 23:00:02'),
(31109, 18273, 443, 3336, 0, NULL, 78, '20243201943185659.mp4', 'Yo hablo ingles y español y siempre trato a las personas con respeto. No importa su cultura o no importa de donde vienen esas personas. Si ellos están viniendo hacia mi, yo siempre trato a los clientes como si ellos, yo los fuera a informar. Siempre quiero informar a las personas. Siempre quiero mantenerlas al día de lo que está pasando, de las cosas que están cambiando en la compañía, de las reglas que cambian. Pero siempre con el respeto que ellos merecen. Si ellos son clientes de nosotros, ellos merecen respeto. Ellos merecen ser tratados cordial de una forma que ellos se sientan cómodos, que quieran estar con nosotros y con nuestra compañía porque nosotros los ayudamos. Entonces eso es algo muy importante para mí y yo soy una persona que tiene mi mamá. Ella no habla mucho inglés. Entonces para mí es muy importante ayudar a personas que no hablan mucho inglés. Pero también es importante a las personas que hablan inglés que ellos también se sientan cómodos conmigo.', '2', 0, '0', '2', '2024-03-21 00:05:34', '2024-04-20 23:00:02', '2024-04-20 23:00:02'),
(31110, 18273, 443, 3337, 0, NULL, 80, '20243201994557673.mp4', 'I\'m sorry in the last video I answered it in Spanish now I read again and it says English so I\'ll go ahead and do that. Well I was working for an agent and he had relationships and clients that have been with him for 10 years plus and again I always treated each client with respect. I was let him know that we\'re there to help. Well we are there in their time of need and they can ask us for anything in regards to insurance, any questions, any paperwork that they might need, if they needed mail to their house, if they needed mail to their office, if they need an email, whatever it was that they needed I was always there to answer their phone call, to answer their text messages, their their emails, everything. We always provided top-notch service because customer service is so important for people wanting to stay with you and your company and I think I always put a of effort towards that. Personal clients I did not have at that moment but I did have my', '2', 0, '0', '2', '2024-03-21 00:10:51', '2024-04-20 23:00:02', '2024-04-20 23:00:02'),
(31111, 18408, 313, 1515, 0, NULL, 12, '202432019124339460.mp4', 'Hi my name is Lady Cruz. I\'m sorry that I\'m a little bit under the weather about the question. I\'m interested in this position because', '2', 0, '0', '2', '2024-03-21 00:12:47', '2024-04-20 23:00:02', '2024-04-20 23:00:02'),
(31112, 18058, 471, 2823, 0, NULL, 10, '202432020204366933.mp4', 'Let me rewind a bit...', '2', 0, '0', '2', '2024-03-21 00:20:27', '2024-04-20 23:00:04', '2024-04-20 23:00:04'),
(31113, 18058, 471, 2824, 1, NULL, 79, '202432020235792596.mp4', 'is it\'s an entry-level position and it\'ll allow me to learn and see what the industry is about, pick up some skills along the way, talk to people, help people, and yeah sorry I ran out of time on that last question. I didn\'t know that there\'s there isn\'t a limit on the amount of times you could take. And as for goals, as a paraprofessional right now I support the teacher, keep an eye on the kids who needed a little bit of extra help and provide that guidance for them. I keep track of them, log all of the students with IEPs, disabilities, 504 plans, and I have to report to DCTC which is the CTE consortium that actually employs me. And I like to think I do a pretty good job. I keep organized, I make sure that everybody\'s staying on task, that the attendance is always in, grades are put in, answering the teacher\'s emails, and trying to make a lesson plan and come up with the best thing for the kids every day.', '2', 0, '0', '2', '2024-03-21 00:24:00', '2024-04-20 23:00:06', '2024-04-20 23:00:06'),
(31114, 18408, 313, 1516, 0, NULL, 39, '202432019241945027.mp4', 'Hi, I got a situation in my last job as a manager. I had a situation with two co-workers, they were boyfriend and girlfriend, and they had a situation and I planned to have a meeting with both of them and said, okay, what\'s going on? And I talked and I made that situation and I made to separate both of them in different departments because this situation.', '2', 0, '0', '2', '2024-03-21 00:24:27', '2024-04-20 23:00:06', '2024-04-20 23:00:06'),
(31115, 18058, 471, 2825, 0, NULL, 66, '20243202028743343.mp4', 'interact with people. I like to think I\'m a pretty social person so I want a position where I interact with people on a day-to-day basis. I want to feel like I can help people make a little bit of a difference in this big world. Obviously I want to set myself up financially so where I can put myself in a position so that I can live the kind of lifestyle that I want. And as for career-wise, I\'m not really sure. I want to try a bunch of different things, learn a bunch of different things, kind of see where I want to go in terms of my future. So I kind of want to try out a lot of different positions. I want to learn everything I can, like I said, and really see if I can find a career where I can feel like I\'m really making an impact. And I wake up every day feeling fulfilled.', '2', 0, '0', '2', '2024-03-21 00:26:21', '2024-04-20 23:00:06', '2024-04-20 23:00:06'),
(31116, 18408, 313, 1517, 0, NULL, 64, '20243201933615475.mp4', 'If I don\'t know the answer of the question, I would say to the person, okay, give me a minute, I\'m staying with you in a minute, and I need to go to my manager to find some answer for him, and I say, okay, I\'ll come back with your answer. I pressed the wrong button on the first question, and honestly, I see this opportunity for my first opportunity here, I\'m from Colombia, I came here just two months ago, and I want to share my experience that I learned in Colombia in this job, and this job is so important for me, and for my family too, so this is the reason why I\'m interested in this job, and I thank you so much for seeing this video and the opportunity, thank you.', '2', 0, '0', '2', '2024-03-21 00:33:20', '2024-04-20 23:00:06', '2024-04-20 23:00:06'),
(31117, 17715, 1248, 5130, 1, NULL, 56, '202432019332417775.mp4', 'I believe that some of my strengths are my consistency and just learning every day, making sure that I\'m doing what I need to be doing every day in communication with customers via text, email, or over the phone, making sure that I\'m doing what I need to do to market myself and the dealership is another one of my strengths, just staying consistent with that no matter what day of the week it is, just making sure I set a schedule and follow that schedule. Some weaknesses would be just overall experience. I\'m about six months into the car business after leaving education, so there\'s still a lot to learn, trying to attack every day as a student and make sure that I\'m learning as much as I can and also being consistent with following up on new questions and new ideas that I need answers with.', '2', 0, '0', '2', '2024-03-21 00:33:30', '2024-04-20 23:00:06', '2024-04-20 23:00:06'),
(31118, 17715, 1248, 5131, 1, NULL, 56, '20243201935452840.mp4', 'The level of professionalism for sure is one that stands out. How professional is our dealership? How are we treating customers? You know, how are we creating a reputation within West Texas and into maybe even Eastern New Mexico? But, you know, that\'s a huge one for me is how professional are we? How do we make people feel that we come in contact with or we have in service? Another one is just a family environment, you know, understanding that we all do have families and, you know, making sure that, you know, we do value family as well as our career. And then also growth, just the opportunity for mobility within the company is huge, but, you know, just making sure that I\'m setting myself up to continue to grow as a professional in my career and whatever endeavors that may take me through.', '2', 0, '0', '2', '2024-03-21 00:35:52', '2024-04-20 23:00:06', '2024-04-20 23:00:06'),
(31119, 17715, 1248, 5132, 0, NULL, 53, '202432019373926286.mp4', 'The first no is, you know, your response has to be related to the rapport that you\'ve built. You know, you want to have great rapport with every customer and understand their needs. Filling out a general information sheet or, you know, maybe just taking some notes on their situation will help you understand where that no is coming from, but then just attacking it head on. You know, is it a price concern? Is it a value concern? You know, is it a product concern? And then kind of just going through that objection with them, you know, wherever that conversation leads you, but just making sure that you continue to fact find after that no and be respectful, but also figure out, you know, what is the cause of this objection? And then finding a solution. You know, you have to be able to find a solution that works for the customer in their situation after a no, one that makes sense for them.', '2', 0, '0', '2', '2024-03-21 00:37:47', '2024-04-20 23:00:07', '2024-04-20 23:00:07'),
(31120, 18271, 565, 3797, 0, NULL, 56, '202432018153546497.mp4', 'To start off with what attracts me to a sales position, I would say initially it originates from my family just being in sales. My mom, brother, both in sales and having good success, so kind of following their footsteps and also wanting to build my resume and get into better positions. I was in window sales and solar sales that were just all commission, no base pay. So ideally I\'d like to move into more of a better job that has a salary and commission. I think sales is also very attractive just because you don\'t have a cap on your salary so you can really pretty much go off of your motivation and strive better than other people just by being super competitive, which I am. So yeah, I\'d say that pretty much is it.', '2', 0, '0', '2', '2024-03-21 01:16:08', '2024-04-20 23:00:07', '2024-04-20 23:00:07'),
(31121, 18271, 565, 3798, 0, NULL, 48, '202432018211029416.mp4', 'For strengths I would say I\'m very competitive and motivated and I would also say another strength would be kind of treating my mind as if it\'s like a sponge just gathering as most the most information that I can and kind of tweaking things to objects and yeah just following script learning everything taking in notes from my mentors and for a weakness in the past sales that I\'ve been in I would say not really believing in the product that I\'m selling so I\'ve been looking to find something that I really feel confident in that I would like to sell to other people so yeah', '2', 0, '0', '2', '2024-03-21 01:21:53', '2024-04-20 23:00:07', '2024-04-20 23:00:07'),
(31122, 18271, 565, 3799, 0, NULL, 52, '202432018271494857.mp4', 'For experience in sales, at 16 I started self-contracting, kind of did it as a summer job, advertising on Facebook, I did pressure washing, painting, staining, more contracting work, did a little bit of building as well. And I wanted to get a job so I could actually kind of get a real like W-2 and so I went into door-to-door sales for window company, Apex Energy Solutions, I was a setter there as a junior partner to a senior partner. And then I moved into solar sales where I was a closer. So I do have a decent amount of experience in sales, right around six months, but I think I\'m well equipped for sales positions.', '2', 0, '0', '2', '2024-03-21 01:28:23', '2024-04-20 23:00:07', '2024-04-20 23:00:07'),
(31123, 18271, 565, 3800, 0, NULL, 36, '202432018305046045.mp4', 'So to start off for the most important qualities of a successful sales representative, I would say building relationships, being open, and running the conversation in the way that you would like the end goal to go. Objecting and understanding people, agreeing with people, and also overall taking notes from your peers, mentors, people who have been doing the job longer. I think that\'s very important for someone like me starting out. So yeah, I would say those are some pretty important qualities.', '2', 0, '0', '2', '2024-03-21 01:31:56', '2024-04-20 23:00:07', '2024-04-20 23:00:07'),
(31124, 18271, 565, 3801, 0, NULL, 46, '202432018333099558.mp4', 'To start off, building relationships. I think introducing yourself and tonality are a huge thing. The way that you talk can make someone open up and also finding common grounds with people. Kind of just seeing your surroundings like I don\'t know maybe if it\'s something that they\'re wearing that you\'re familiar with. Just starting random conversation. Things that are outside of the sale itself can kind of make the person feel more comfortable like they\'re talking to a genuine person. Then switching that into the sales aspect and going on from there you can really build a friendship.', '2', 0, '0', '2', '2024-03-21 01:34:43', '2024-04-20 23:00:07', '2024-04-20 23:00:07'),
(31125, 17925, 244, 3733, 1, NULL, 55, '202432021345685145.mp4', 'Yeah, so what attracted me to this position is, first of all, it looked like it was in West Palm Beach, and I\'m in Jupiter, so not too bad of a commute. Also it looked like it\'s a well-established independent agency. I\'ve been working at a call center for about two years, and just been working from home. Very successful at what I\'m doing. Just want to look at some different options. I sell home insurance actually all over the country. Florida is a tough market. We don\'t have many carriers. I don\'t know what you have as far as available carriers with your insurance company, but the fact that it was close by, it looked like an established, successful independent agency. That\'s what attracted me to apply for the position.', '2', 0, '0', '2', '2024-03-21 01:35:02', '2024-04-20 23:00:07', '2024-04-20 23:00:07'),
(31126, 17925, 244, 3734, 1, NULL, 51, '202432021361938702.mp4', 'Actually, the goals that I was given at my current position were I work at an insured tech startup company, so leads were few and far between. I went way above and beyond the minimum goals that were expected. Out of about 35 agents, I finished fourth for the year, which is pretty good. Pretty much every job I\'ve had, I\'ve been pretty much in the top 10% of sales, so I\'m very sales-driven, motivated as far as making clients happy, taking care of customers, making sure they know exactly what they\'re getting, so on and so forth. But yeah, I can send you my 2023 performance evaluation if you want to look at it.', '2', 0, '0', '2', '2024-03-21 01:36:25', '2024-04-20 23:00:07', '2024-04-20 23:00:07'),
(31127, 17925, 244, 3735, 1, NULL, 27, '202432021371965394.mp4', 'That is a good question. How do you respond when you don\'t have the answer to the question? Well, I will definitely let the client know that I don\'t know everything and I can certainly, if they have a question that I don\'t know what the answer is to, I\'ll certainly find out for them in a timely manner and reach back out to them once I have that answer.', '2', 0, '0', '2', '2024-03-21 01:37:23', '2024-04-20 23:00:07', '2024-04-20 23:00:07'),
(31128, 17925, 244, 3736, 1, NULL, 65, '202432021391452837.mp4', 'In your current or past position, what types of decisions did you make without consulting your boss? I basically made most of the decisions. I try to make my boss\' job as easy as possible. I only really consulted them when I absolutely needed to. Usually you could call the carriers. They can answer pretty much any question you have as far as binding restrictions or underwriting questions. So I pretty much didn\'t really have to reach out to my boss too often. Obviously binding policies, doing quotes, all that I could do on my own. So really I didn\'t really have to reach out to my boss too often. I made pretty much most of the decisions as far as anything insurance related. But if there was something that I was unsure of and that couldn\'t be answered by a carrier, I would certainly reach out to them if I did need something, which was few and far between.', '2', 0, '0', '2', '2024-03-21 01:39:20', '2024-04-20 23:00:07', '2024-04-20 23:00:07'),
(31129, 17925, 244, 3737, 1, NULL, 77, '202432021411625908.mp4', 'Actually, my boss, who just recently left the company to take another manager position somewhere else, I don\'t know if he was the best manager I ever had, but he was definitely top two or three, and the most recent one that I can remember. Basically, after he got to know me, he pretty much just let me kind of do what I wanted to do. I think he realized I was self-sufficient. I didn\'t really need the manager to, I guess, like hover over me, so I worked best basically just by putting up the numbers that needed to be done, doing my job, making sure, again, to make his job as easy as possible. So yeah, I mean, basically we would have one-on-ones every couple weeks or so, and we\'d just go over my performance. I always performed above expected, so it was pretty easy because I didn\'t have really any issues as far as sales performance, but he pretty much was more of a hands-off, but he was there if I needed anything, and he would definitely give guidance if I needed it.', '2', 0, '0', '2', '2024-03-21 01:41:23', '2024-04-20 23:00:07', '2024-04-20 23:00:07'),
(31130, 18240, 817, 4621, 0, NULL, 22, '202432020573069829.mp4', 'During a previous role at Loan Depot, the policy was if we had an out-of-rate customer that we could disconnect the call, but instead of disconnecting the call I was able to calm down the customer and I was able to get them over to a loan officer and we was able to refinance their home.', '2', 0, '0', '2', '2024-03-21 01:57:01', '2024-04-20 23:00:07', '2024-04-20 23:00:07');
INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(31131, 18240, 817, 4622, 1, NULL, 20, '202432020582756966.mp4', 'In my previous role as a Medicare insurance agent, my manager, she had daily morning huddles and she would motivate us by giving us tips and tricks to help enroll customers and meet our sales goals.', '2', 0, '0', '2', '2024-03-21 01:58:30', '2024-04-20 23:00:07', '2024-04-20 23:00:07'),
(31132, 18240, 817, 4623, 0, NULL, 20, '202432020594566301.mp4', 'My expected salary range for this position is around 40,000 to 50,000 annually.', '2', 0, '0', '2', '2024-03-21 01:59:05', '2024-04-20 23:00:07', '2024-04-20 23:00:07'),
(31133, 18240, 817, 4624, 1, NULL, 13, '20243202102211211.mp4', 'In my previous role, it was a contract and the company stated that they wasn\'t hiring at the time, but they welcomed me to apply again in the future if a position was to come available.', '2', 0, '0', '2', '2024-03-21 02:00:24', '2024-04-20 23:00:07', '2024-04-20 23:00:07'),
(31134, 18240, 817, 4625, 0, NULL, 89, '20243202131233789.mp4', 'Hold on. Hold on, I think he\'s feeling uncomfortable. Hold on. Hold on. Hold on.', '2', 0, '0', '2', '2024-03-21 02:01:34', '2024-04-20 23:00:07', '2024-04-20 23:00:07'),
(31135, 18078, 532, 4145, 0, NULL, 49, '202432110392546471.mp4', 'Hello, good morning. So one of the challenges that I encountered while doing an interview for a US-based position is I\'ve had candidates who had a little bit of a difficulty communicating their answers, and some of them had a difficulty as well in using the technology required to participate in the interview. So one of the things that I had to do was walk them through the process of preparing themselves on how to, you know, get online, join the interview, and then I had to rephrase some questions several times for them to be able to answer or for them to be able to understand what I was looking for. I guess I would have to have to look at their', '2', 0, '0', '2', '2024-03-21 02:39:34', '2024-04-20 23:00:07', '2024-04-20 23:00:07'),
(31136, 18078, 532, 4146, 0, NULL, 72, '20243211041759729.mp4', 'Hello, so I have been working in the human resource and recruitment industry for almost four years now, three years of those I have been supporting clients based in the US. So I initially worked as an HR generalist for a local supermarket chain here in Cebu. That was June of 2020. After six months I decided to apply for a different role. I worked as a freelancer and an independent contractor based in the US and in Canada. And then after a few months I got accepted as a talent acquisition associate for another BPO here in Cebu. And then after 10 months in that role, I got promoted to a specialist role. That\'s when I started to fully support clients based in the United States and in Canada. I have been working again in the US market for almost three years now. And I have had a various mix of positions that I recruited for. So from sales, marketing, customer support, mailroom associates, office personnel, receptionists and the like.', '2', 0, '0', '2', '2024-03-21 02:41:19', '2024-04-20 23:00:08', '2024-04-20 23:00:08'),
(31137, 18078, 532, 4147, 0, NULL, 46, '202432110422247751.mp4', 'As I have previously mentioned, I have been supporting the U.S. market for over three years now, and I have been working multiple time zones already, so I\'m very familiar with working Eastern Time Zone, Pacific Standard, and even Central Time, so I have no issues at all with working from 11 p.m. to 8 a.m. Philippine time as well. With experience, I think I\'ve already grown accustomed to it. I\'m very familiar. I\'m also very comfortable. It seems like second nature already to me, and of course, I managed to maintain my time the same way as if I\'m working during the day shift. I just have to, you know, be consistent and get some rest or get enough rest basically before going to work.', '2', 0, '0', '2', '2024-03-21 02:42:32', '2024-04-20 23:00:08', '2024-04-20 23:00:08'),
(31138, 18078, 532, 4148, 0, NULL, 27, '202432110432393794.mp4', 'I actually have not tried to be on a Zoom meeting for an entire shift, but I\'m very open to the idea of it. And to ensure active participation, of course, just to check in with teammates once in a while, check to see what they\'re doing, how they\'re doing, and, you know, not necessarily have to be talking about work-related things, just, you know, to see and to boost morale if everybody\'s still up and awake and alert.', '2', 0, '0', '2', '2024-03-21 02:43:29', '2024-04-20 23:00:08', '2024-04-20 23:00:08'),
(31139, 18078, 532, 4149, 0, NULL, 39, '202432110442316549.mp4', 'Hello, so I live in a three-bedroom apartment, one of which I use as my home office. I have two devices that I can use for work, one as main technology and the other as backup. I also have my own internet connection and another backup internet connection as well. I also have, I guess, the required equipment such as headphones, speakers, and the like. And of course, to ensure a stable and professional environment, I don\'t change my background. I usually use just a plain white or plain gray background when I am in meetings or when I am working as well.', '2', 0, '0', '2', '2024-03-21 02:44:30', '2024-04-20 23:00:08', '2024-04-20 23:00:08'),
(31140, 18346, 824, 4690, 1, NULL, 38, '2024320223665347.mp4', 'My previous job as a customer service agent in Hallmark Aviation Services was a part-time job. I\'m actually looking for a full-time job. Besides that, my previous job required me to work late night, weekends and sometimes in holidays and it was a bit inconvenient for me and this is why I\'m looking for a full-time office job where I can have a convenient time for me as well as gives me the opportunity to balance my work and life.', '2', 0, '0', '2', '2024-03-21 03:36:08', '2024-04-20 23:00:08', '2024-04-20 23:00:08'),
(31141, 18346, 824, 4691, 1, NULL, 32, '20243202237533659.mp4', 'My previous job as a customer service agent in Hallmark Efficient Services was a part-time job. I\'m looking for a full-time job right now. Besides that, the timing was quite inconvenient for me as it required working late nights, sometimes working weekends and holidays. I look for a job that can help me to stay in an office environment as well as gives me the opportunity to have a work-life balance.', '2', 0, '0', '2', '2024-03-21 03:37:07', '2024-04-20 23:00:08', '2024-04-20 23:00:08'),
(31142, 18346, 824, 4692, 1, NULL, 51, '202432022462110792.mp4', 'In my previous job as a customer service agent, I was supposed to check in passengers, check in their bags. Sometimes I found the passenger bags are little overweight. Maybe the bag is supposed to be 23 kg but the bag is 24 or something like that. So in some cases I allowed the passengers to have one kilo extra. When I see that maybe the passenger is struggling or the passenger have a certain sort of disability, it\'s going to be pretty difficult for the passenger to pay for that one. So after having the consent from my manager, sometimes depending on the situation, I allowed passengers to have 24 kilo or maybe 23.5 kilo without having a charge.', '2', 0, '0', '2', '2024-03-21 03:46:24', '2024-04-20 23:00:08', '2024-04-20 23:00:08'),
(31143, 18346, 824, 4693, 1, NULL, 32, '202432022482765239.mp4', 'If I do not know the answer of a particular question, I will ask for a clarified question to understand the context of that particular question. Even after that, if I find that I cannot find the answer yet, then I will say that I do not have the answer right now, but I will get back to you as soon as I have the answer. And after that, I will get back to someone who can give me a good idea about the answer, and I will quickly get back to the person and provide him or her the answer.', '2', 0, '0', '2', '2024-03-21 03:48:29', '2024-04-20 23:00:08', '2024-04-20 23:00:08'),
(31144, 18346, 824, 4694, 0, NULL, 26, '202432022504679430.mp4', 'One thing I like about my previous company is the supportive environment. The job was very hectic, but the supportive environment of the previous company made the job enjoyable. Another thing I think the company needs to improve on is providing the feedback in public. I believe that feedback should be given in private.', '2', 0, '0', '2', '2024-03-21 03:50:08', '2024-04-20 23:00:08', '2024-04-20 23:00:08'),
(31145, 18378, 421, 3124, 0, NULL, 71, '20243217232168333.mp4', 'Hi, my name is Melanie Jones. My legal name is Jamella Jones. I have years and years of experience that revolves around sales, any kind of service, technical support, financial, and now insurance, and I\'m trying to build my experience within the insurance field. I do have two daughters. One is 22. The other one is six years old. I would say that I\'m a self-starter. I\'m very motivated by family and money, and I\'m really people-driven. I can communicate effectively with any individual that is provided to me, which is why in the role of sales, I\'m really good there because I can communicate with the consumer client, allowing them to know what can be offered to benefit them, directly apply their benefits to their needs, and take it from there, but that\'s just a little bit about me, my approach to sales, my approach to communicating with people effectively.', '2', 0, '0', '2', '2024-03-21 11:23:33', '2024-04-20 23:00:08', '2024-04-20 23:00:08'),
(31146, 18378, 421, 3125, 0, NULL, 57, '20243217262817095.mp4', 'This is actually a great question. What I\'ve been currently doing to really achieve my goals is setting small goals. But the one thing I do want to accomplish within the next few years is to gain that necessary experience within insurance so that way I\'ll have the knowledge of the different products that are available to clients in order to provide them with those services. So I just really need that experience that I plan to gain and I would love to work for myself in the insurance industry. In addition to that, I have been working, I\'ve been dabbling a little bit with creating an online business as well. And I\'ve been purchasing products, seeing which ones works and I\'m going to be doing some product reviews. But those are just some of the small steps that I\'m trying to take and the things that I want to accomplish and achieve within the next few years.', '2', 0, '0', '2', '2024-03-21 11:26:38', '2024-04-20 23:00:08', '2024-04-20 23:00:08'),
(31147, 18378, 421, 3126, 0, NULL, 22, '2024321727129848.mp4', 'That is a very great question. Bear with me one moment while I do some research just to confirm my theory on what it is because I\'m pretty sure, I\'m usually pretty sure of which or ever way and so pretty much what I\'ll let the person know is that I think it is a really great debate and I\'m going to find the answer for them.', '2', 0, '0', '2', '2024-03-21 11:27:18', '2024-04-20 23:00:08', '2024-04-20 23:00:08'),
(31148, 18378, 421, 3127, 0, NULL, 60, '20243217283943835.mp4', 'Like I said, I\'m a self-starter, so I\'m very versatile in the work environment that I prefer, meaning that I work well alone. I have worked remote for years and have been really successful at doing so. I\'ve even worked from home prior to COVID. I\'ve been working from home off and on since 2005, so I work really independently, and I do have that proper discipline and drive to work effectively without authority. However, the management type that I prefer is just people that are very professional, well-organized and structured, and approachable. That\'s what I\'m looking for as far as management. That\'s the type of management I have provided to my colleagues when I did supervisory work. The type of work environment that I\'m looking for, if I\'m not remotely working, even if I\'m remotely working though, I look to work within a team of people.', '2', 0, '0', '2', '2024-03-21 11:28:53', '2024-04-20 23:00:08', '2024-04-20 23:00:08'),
(31149, 18378, 421, 3128, 0, NULL, 39, '20243217303316501.mp4', 'I really love this question, as the best manager I\'ve ever had was my manager most recently when I worked for MidFirst Bank. She motivated me because she was always really honest with me and it was her proper communication. And when she would provide me with any sort of feedback for improvement, it was really, she really had a hard time finding it. It was only because I did everything to the best of my ability and she always really respected me for all of the pride that I took in my work. But that was pretty much her best method. It was always just to effectively communicate with me.', '2', 0, '0', '2', '2024-03-21 11:30:41', '2024-04-20 23:00:08', '2024-04-20 23:00:08'),
(31150, 18315, 845, 5120, 0, NULL, 58, '20243216323088271.mp4', 'Hello, some of my goals that I\'m looking to complete would be to investigate and broaden my horizons on my professional sphere, in my process to make a living, things that I haven\'t explored. And my goal would be to do that by the end of the year. I want to also enrich my supervisory skills, executive skills, and opportunities within the next six months, which may include some additional online courses and schooling. And finally, I want to implement a good work-life balance, and that would include making sure I take the time for my health, professional time to develop a hobby, and having time for self-reflection by the summer.', '2', 0, '0', '2', '2024-03-21 13:33:03', '2024-04-20 23:00:08', '2024-04-20 23:00:08'),
(31151, 18315, 845, 5121, 0, NULL, 60, '2024321638203366.mp4', 'In my view, to be a good salesperson, you must be tenacious, persistent, and continuing your efforts constantly, remembering your goals, and be confident. You must be well-educated also about your product. You must be able to explain it well and without jargon. You must be able to find the style that works for you when you\'re communicating, but also you need to make sure that you can explain the company\'s value proposition to them. Why do they want to be a part of Allstate? Why do you want to be working with me in particular? And so I feel education, tenacity.', '2', 0, '0', '2', '2024-03-21 13:38:49', '2024-04-20 23:00:09', '2024-04-20 23:00:09'),
(31152, 18315, 845, 5122, 0, NULL, 31, '20243216394259600.mp4', 'So, I do live in California, I am in Southern California in the high desert, so I do work Pacific Time, I live Pacific Time as well, but for hours, ideally Monday through Friday, I would be open to occasional weekends, but ideally I\'d like to keep a Monday through Friday schedule. I understand that sometimes you have to work evenings and that\'s okay, but I like my weekends as much as possible, just like anyone.', '2', 0, '0', '2', '2024-03-21 13:40:03', '2024-04-20 23:00:09', '2024-04-20 23:00:09'),
(31153, 18315, 845, 5123, 0, NULL, 52, '20243216412628942.mp4', 'If I had these two jobs available, one was with the higher commission and the other had a lower salary, I would actually prefer the lower salary with the unlimited commission and here\'s why. I have done those 100% commission jobs before and I\'ve just personally run into situations where the commission didn\'t fall in line with the payments that I needed. So the salary as a base would be helpful. I truly believe living in Southern California, it is an expensive place to live. I would appreciate more of the lower salary with the unlimited commission than just being on 100% commission. Thank you.', '2', 0, '0', '2', '2024-03-21 13:41:58', '2024-04-20 23:00:09', '2024-04-20 23:00:09'),
(31154, 18315, 845, 5124, 0, NULL, 57, '20243216431282751.mp4', 'Hi, there. So I have actually been working remote since 2019. I currently work for Progressive Insurance. And I worked from home prior to the pandemic, at least a year and a bit before the pandemic. As far as technology, I know one of the questions, I wasn\'t quite sure how my iPad was working, or if I was recording, I do apologize for that. But I am pretty tech savvy. At my current role, I do a lot of spreadsheets, I work on OneDrive, Teams, able to set up Teams meetings, easily, the variety of Word documents, figuring out a solution with technology as well. By reading help aids, I wouldn\'t say like I\'m on the IT corner where like I know the back end, but I do very have, I have a well working knowledge of all Microsoft products, and any kind of system I would need to learn and navigate.', '2', 0, '0', '2', '2024-03-21 13:43:49', '2024-04-20 23:00:09', '2024-04-20 23:00:09'),
(31155, 17961, 839, 5138, 1, NULL, 150, '20243218453652032.mp4', 'Okay, how do I get to build up a rapport with a client? The very first thing I get to do while trying to build a rapport with a client is to listen actively. So basically, I need to listen actively so that the customer will have a sense of belonging. The customer is going to have a sense of, oh yes, somebody is actually listening to me. So while listening, I need to show this gesture of understanding, basically empathy. I need to have that empathy thing for the customer. So, because while listening actively, I\'m able to pick up one or two things that the customer isn\'t happy about. Because looking at the company, we\'re going to be dealing with risk. And sometimes some people, some clients or customers make a wrong decision. So while they make this wrong decision and they want to talk, sometimes they\'re looking for somebody to talk to. And while they\'re talking, they keep referring, rephrasing the mistakes and all that which they did. So which the empathy has to play a major role also. And that\'s a big positive vibe from me. So virtually, no matter how bad the situation is, no matter how terrible the case may be, I have to respond with a positive attitude. And the communication skills is very, very paramount. I need to communicate with them in clear language, clear understanding. So by the time I do that, there\'s going to be what is called, the clients will tend to believe. While believing, I tend to give the client hope, which is practically what most of them need. They all need hope. Basically, they get to trust you for what you\'re saying. So if I\'m to build a rapport, those are the steps which I\'m going to take. I\'m going to listen actively, then communicate in a clear language, clear English, make them understand the situation. Then make them trust me by having empathy on their situation. Thank you.', '2', 0, '0', '2', '2024-03-21 13:47:24', '2024-04-20 23:00:09', '2024-04-20 23:00:09'),
(31156, 18308, 786, 4356, 1, NULL, 30, '20243218492292439.mp4', 'I prioritize my work by considering the following factors, importance, urgency, dependencies, and my skills and experiences. When my priority changes, I just adjust. For example, if a claim comes in that\'s been sitting for longer than a week, that becomes top priority. And I\'ll push back some endorsement because I can always go back and put the effective date for the correct date.', '2', 0, '0', '2', '2024-03-21 13:49:57', '2024-04-20 23:00:09', '2024-04-20 23:00:09'),
(31157, 17961, 839, 5139, 1, NULL, 149, '20243218485735368.mp4', 'Okay. Now, how to defuse a situation, basically deescalating situation. I think that has always been one of my major stronghold as a person or as a customer service representative. I get to make the customer very, very, I tend to just try as much as possible to reroute the thinking, reroute their anger by making sure I\'m able to find direct solutions to their problems. Now, the very first thing I try as much as possible to do is to try and calm them down. One, how do I calm them down? I let them understand that, oh, I quite understand what you\'re going through. It\'s one of those things that has actually not even happened here before, but since this has happened, I want you to be well rest assured that I\'m going to actually help and get to the root of the problems. So while I\'m talking, I\'m going into the system, finding out what the problem is. Now, a classical example is there was a lady that she was supposed to have a replacement done and replacement doesn\'t take much time, maximum, that\'s 15 days at the max, your replacement is settled. But this woman, replacement wasn\'t settled in two months and she called and so angry. So the only thing I get to do is I get to like talk to her, calm her down, then get to like throw one or two things, one or two jokes that made her a bit calm. Then she laughed a bit. Then after laughing, while I was at it, I got her information, got a ticket number, dived into the system, was able to find, look at what the problem was and I fixed the problem immediately. Before she knew it, I gave her a new order number and a new tracking number on the spot and she was very delighted. So basically how I go about it is more understanding the product of the company, understanding the system. So while doing all that, one is able to navigate, then one is able to solve the problems and in the long run, they get to be happy about it. Thank you.', '2', 0, '0', '2', '2024-03-21 13:50:47', '2024-04-20 23:00:09', '2024-04-20 23:00:09'),
(31158, 17961, 839, 5140, 1, NULL, 150, '20243218522624966.mp4', 'Okay, what are some personal criterias of how I can define good customer services? This question is more like the very first question about developing a rapport with a customer. Basically, the very first thing is the communication skills. Can you communicate in clear language? Can you communicate in simple terms while you\'re talking to a customer? Basically, we have some terminologies, which is actually meant for the company. Now, do you use that terminology for customers? No. How can you communicate clearly with them? That\'s the very first one. The other thing is, do you have empathy? When they talk to you, you just say, I think it\'s one of those things. No, no, no, no. It\'s more, do you have empathy? Can you display empathy? That\'s true. The third one is, can you connect personally? Do you have this personal connection? Can you connect with what the customer is talking about? Can you connect with the customer? Now, while connecting with them, you give them that sense of belonging. Once you give them that sense of belonging, it actually helps them to keep talking to you. That\'s a basic thing. Another thing is, can you make them trust you? Sometimes you get to that point of when you connect personally with them, then they get to that, are you trustworthy? Another one which is also very important as a customer care or customer service agent or representative is, do you have this active listening skills? You must have the active listening skills. Once you have that skill, the client doesn\'t need to repeat whatever thing he or she has said. Now, the active listening informs the customer that, yes, you really care. And again, another skill is problem solving.', '2', 0, '0', '2', '2024-03-21 13:54:11', '2024-04-20 23:00:09', '2024-04-20 23:00:09'),
(31159, 18308, 786, 4357, 1, NULL, 24, '2024321914352559.mp4', 'The steps I take to problem-solve are defining the problem, clarifying the problem, identifying the root cause of the problem, and then developing an action plan to execute my action plan. And usually that works out for me.', '2', 0, '0', '2', '2024-03-21 14:01:59', '2024-04-20 23:00:09', '2024-04-20 23:00:09'),
(31160, 18100, 845, 5120, 0, NULL, 17, '20243211023644786.mp4', 'An important goal of mine would be to become a successful agent with a solid book of business. I\'m looking to be able to write about $50,000 in premium per month, and I would like to accomplish that within the next year.', '2', 0, '0', '2', '2024-03-21 14:02:34', '2024-04-20 23:00:09', '2024-04-20 23:00:09'),
(31161, 18100, 845, 5121, 0, NULL, 18, '20243211034455266.mp4', 'Some of the most important qualities for a sales rep is to be genuine, also to set expectations and to meet those expectations of the customer, and also just to follow up and follow through with your customer, make sure that they know that you\'re there for them.', '2', 0, '0', '2', '2024-03-21 14:03:40', '2024-04-20 23:00:09', '2024-04-20 23:00:09'),
(31162, 18308, 786, 4358, 1, NULL, 56, '2024321932881219.mp4', 'Some pros about the culture, everybody\'s very friendly, very welcoming, and that\'s really about it. Some things I dislike is just the fact that the company does not care about their employees enough, and I really don\'t like that because I\'m a big family-oriented person. My grandfather had seven kids, and his seven kids gave him 28 grandkids, and I am the first girl, and I am the seventh grandkid, so I took on a matriarch role, and I have a big family foundation, so the fact that the company does not really care about their employees just doesn\'t sit right with me. Thank you.', '2', 0, '0', '2', '2024-03-21 14:04:01', '2024-04-20 23:00:09', '2024-04-20 23:00:09'),
(31163, 18100, 845, 5122, 0, NULL, 10, '20243211041336759.mp4', 'I am in the Eastern time zone but I\'m very flexible and I can work whatever hours you guys need me to.', '2', 0, '0', '2', '2024-03-21 14:04:09', '2024-04-20 23:00:09', '2024-04-20 23:00:09'),
(31164, 18100, 845, 5123, 0, NULL, 14, '20243211045117572.mp4', 'I would prefer the lower salary with the Unlimited Commission because I do believe that I\'m going to make great sales and I wouldn\'t want to miss out on those commission opportunities.', '2', 0, '0', '2', '2024-03-21 14:04:45', '2024-04-20 23:00:09', '2024-04-20 23:00:09'),
(31165, 18308, 786, 4359, 1, NULL, 39, '2024321945891876.mp4', 'The biggest challenge I faced is probably a language barrier with dealing with employees in the Philippines. We have found a way to communicate effectively by either sending emails or putting little emojis in so we know what that we have emojis that represent certain things just to try to help us out and it\'s really worked well for us we\'ve been more efficient there\'s been a great balance', '2', 0, '0', '2', '2024-03-21 14:05:19', '2024-04-20 23:00:09', '2024-04-20 23:00:09'),
(31166, 18100, 845, 5124, 0, NULL, 26, '20243211053960421.mp4', 'I have worked remote. I\'ve actually been working remote for probably the past 10 years before it was even like a normal thing. I\'ve been working remote. I do have a great setup already established because I have been working remote. And I also have a really good schedule that I know to set my standards to. Also, my technology skills are very good.', '2', 0, '0', '2', '2024-03-21 14:05:34', '2024-04-20 23:00:09', '2024-04-20 23:00:09'),
(31167, 18354, 817, 4621, 1, NULL, 24, '202432110731429.mp4', 'The only really situation that I would find adjustable to break a customer like a company policy or a procedure would be if I was being asked of something that was highly unethical. And in that case, I would go to my superior, probably let them know what\'s going on and just let them know that I\'m not going to be doing that.', '2', 0, '0', '2', '2024-03-21 14:07:26', '2024-04-20 23:00:09', '2024-04-20 23:00:09'),
(31168, 18354, 817, 4622, 1, NULL, 19, '20243211083677586.mp4', 'So the best manager that I had that motivated me, basically what they did was they were just a really great coach and they were really knowledgeable about sales. They would give me tips and techniques and they would follow up with me. They made me feel comfortable with them to also go to them for advice.', '2', 0, '0', '2', '2024-03-21 14:08:31', '2024-04-20 23:00:09', '2024-04-20 23:00:09'),
(31169, 18354, 817, 4623, 1, NULL, 25, '20243211093622188.mp4', 'So, I do understand that this is going to have a base salary plus commission, so I do understand that the salary will be probably lower than what I want to make this year. My goal would be to make $65,000 with commission plus the base salary, but I do understand that I would have to meet sales goals and stuff in order to get to that point.', '2', 0, '0', '2', '2024-03-21 14:09:48', '2024-04-20 23:00:09', '2024-04-20 23:00:09'),
(31170, 18354, 817, 4624, 1, NULL, 28, '202432110103769267.mp4', 'So, my previous employer couldn\'t keep me because I actually decided that I was going to pursue insurance fully as a career. And once I passed my property casualty test, I got my license, there was no stopping me. And I was on a spot that they understood what I was looking for. I wanted a solid career that I can grow in, and that\'s what I\'m doing.', '2', 0, '0', '2', '2024-03-21 14:10:32', '2024-04-20 23:00:09', '2024-04-20 23:00:09'),
(31171, 18354, 817, 4625, 1, NULL, 27, '202432110113041665.mp4', 'So, my main question would really be about training, how would that go, would I have a mentor, somebody I can connect with and talk to about any questions that I have, how long the training would be until I\'m actually out writing policies and giving quotes. Hopefully, I have a chance to speak with you directly and we can talk about it then. Thank you.', '2', 0, '0', '2', '2024-03-21 14:11:25', '2024-04-20 23:00:09', '2024-04-20 23:00:09'),
(31172, 18133, 854, 5160, 1, NULL, 13, '202432110263722404.mp4', 'Hi. I\'m looking for a new job because I didn\'t realize I was hired seasonally. They didn\'t tell me that. Therefore, my job ends at the end of May. That\'s all.', '2', 0, '0', '2', '2024-03-21 14:26:47', '2024-04-20 23:00:09', '2024-04-20 23:00:09'),
(31173, 18133, 854, 5161, 1, NULL, 12, '202432110271061301.mp4', 'The skills that I bring to the job are punctuality. I listen when I\'m being spoken to. I don\'t listen to reply. I\'m organized.', '2', 0, '0', '2', '2024-03-21 14:27:20', '2024-04-20 23:00:10', '2024-04-20 23:00:10'),
(31174, 18133, 854, 5162, 1, NULL, 11, '20243211027439442.mp4', 'I took a de-escalation class to handle difficult people. They want to be heard. They want to know what we\'re going to do moving forward. They want to be acknowledged and understood.', '2', 0, '0', '2', '2024-03-21 14:27:52', '2024-04-20 23:00:10', '2024-04-20 23:00:10'),
(31175, 18174, 532, 4145, 0, NULL, 58, '2024321731404308.mp4', 'Hi, my name is Gerald Christoph Hover, and I have an applicant before with a wide range of experiences from different industries, and most of his skill sets was a great fit for the job roles that we had, so it was difficult for us to really profile him. So what I did is, or what I would try to do is dig deeper into the candidate\'s past behaviors and actions by asking questions like, can you walk me through a time when you had to do this or do that? So I prompted the candidate to provide concrete examples that demonstrated their ability to perform under pressure, and I also would present scenarios relevant to the role and ask the candidate how they would approach them. This would allow me to perhaps gauge their problem-solving skills and the ability to think on their feet.', '2', 0, '0', '2', '2024-03-21 14:31:56', '2024-04-20 23:00:10', '2024-04-20 23:00:10'),
(31176, 18133, 854, 5163, 1, NULL, 22, '202432110344746208.mp4', 'To improve both communication and listening skills, I take classes. I have an app that teaches me new words. I speak with my friends and family, asking questions to improve myself. I work on my enunciation. So, I\'m trying.', '2', 0, '0', '2', '2024-03-21 14:35:05', '2024-04-20 23:00:10', '2024-04-20 23:00:10'),
(31177, 18133, 854, 5164, 1, NULL, 19, '202432110353882840.mp4', 'What separates me from other candidates is I\'m truly honest, I have integrity, I\'m responsible, I do listen intently, I care sincerely, and absolutely honest.', '2', 0, '0', '2', '2024-03-21 14:35:53', '2024-04-20 23:00:10', '2024-04-20 23:00:10'),
(31178, 17717, 857, 5031, 1, NULL, 64, '202432110413320787.mp4', 'Hello, to answer this question, what I liked and disliked about the culture of my last company. So first off, what I liked was the fact that it was a casual experience. It\'s working at a Catholic bookstore, and since it\'s a small business, it\'s very much like a go with the flow type of environment. So while there wasn\'t a whole lot of pressure put on you, which I can assume most people would appreciate, it also was one of the reasons why I disliked it. I didn\'t think it was challenging enough. I didn\'t think that it really provided me with the experience that I need to further my work portfolio. I did learn a lot about managerial duties and customer service, especially with being at the type of store that it was. It\'s very theology-centered, so I did learn a lot, but ultimately it wasn\'t challenging enough even though it was still a good experience and a very positive and healthy experience as well.', '2', 0, '0', '2', '2024-03-21 14:41:36', '2024-04-20 23:00:10', '2024-04-20 23:00:10'),
(31179, 17717, 857, 5032, 1, NULL, 25, '202432110421816046.mp4', 'I am looking for a new job, basically for a better opportunity. I have a bachelor\'s degree of arts and I feel like I should be a little bit more challenged in my work life. I also wanted to expand my field of expertise, my field of knowledge, and I think that this would be a great opportunity to do so.', '2', 0, '0', '2', '2024-03-21 14:42:19', '2024-04-20 23:00:10', '2024-04-20 23:00:10'),
(31180, 18174, 532, 4146, 0, NULL, 70, '2024321742391980.mp4', 'As a talent acquisition specialist, I have handled a lot of different companies, namely under HelloFresh, Cardinal Health, Microsoft, Pat Stable, Logitech, and some others. So, I handled the scope for the end-to-end process of hiring candidates with their job roles and conducting interviews, profiling them to write accounts or campaigns which would best fit them, conducting background checks, onboarding new hires for contract signing, employment specifics, training, and eventually endorsing them to production. And previously, before I was promoted as a talent acquisition specialist, I also handled back-office, inbound, outbound chat and email supports for interactions for all the major companies in the U.S. as well. So, I do know the works, which enables me to conduct interviews well, specifically when it comes to agent roles and support roles.', '2', 0, '0', '2', '2024-03-21 14:42:57', '2024-04-20 23:00:10', '2024-04-20 23:00:10'),
(31181, 17717, 857, 5033, 0, NULL, 46, '20243211044479902.mp4', 'So, to start off with, I am bilingual, I speak fluent English and Spanish, so I not only have the majority speaking English demographic that I can reach out to, but I can also serve the Hispanic Latino community as well. I have customer service experience, I have managerial experience, I\'m a key holder, I have public speaking experience, I\'m CPR certified, and I just have a lot of experience with dealing with customers, connecting with people, making those connections, and ultimately I find that those are the building blocks of what makes a business successful. So I would say that I think those are pretty good skills.', '2', 0, '0', '2', '2024-03-21 14:43:11', '2024-04-20 23:00:10', '2024-04-20 23:00:10'),
(31182, 17717, 857, 5034, 1, NULL, 46, '202432110451641436.mp4', 'So while I cannot speak for everyone, one thing that I will say about myself is that I do not bring, you know, personal emotions or personal problems into the workplace. I put a big emphasis on focusing on the task at hand. I do believe that, you know, we are here to do this job and whatever, you know, personal issues that you might have, you know, leave that at the door. So that being said, I feel like I keep a very, you know, calm professional air about myself. Unfortunately in the other workplace, you know, in my previous experience I\'ve seen, you know, people let that deter them from being able to complete their tasks.', '2', 0, '0', '2', '2024-03-21 14:45:19', '2024-04-20 23:00:10', '2024-04-20 23:00:10'),
(31183, 18174, 532, 4147, 0, NULL, 88, '20243217493289539.mp4', 'So, working as a talent acquisition specialist overnight is not new to me, or to us specifically, because we would need to mirror the client\'s schedules. So most of our clients are in the U.S., so we would try to mirror their working hours, which is around 8 a.m. until 5 p.m., or sometimes later than that. So I would have split shifts during a 24-hour schedule, so I would have a 6-hour shift in the morning and another 6-hour shift in the evening. So it\'s not new to me, and I do understand that we would need to somehow adjust our time so that we can meet up with the clients before we endorse the candidates, and I\'m used to it, honestly. So, yeah, overnight hours for me is nothing new, and the consistent performance would be— or for me to get a consistent performance is for me to at least get a good night\'s rest hours before my shift. So at least if I do have split shifts, I would tend to try and rest for at least maybe 4 hours or 6 hours and do the rest on the other shift.', '2', 0, '0', '2', '2024-03-21 14:49:56', '2024-04-20 23:00:10', '2024-04-20 23:00:10'),
(31184, 18299, 141, 5186, 0, NULL, 14, '202432110504138533.mp4', 'I am looking for a good job with good pay with health insurance. I\'m also interested in working in a field that is customer service related as working with people is what I most enjoy.', '2', 0, '0', '2', '2024-03-21 14:50:14', '2024-04-12 20:42:48', '2024-04-12 20:42:48'),
(31185, 18418, 141, 5186, 1, NULL, 10, '202432110512533660.mp4', 'A few factors that I use when I determine my next career is ability to grow, ability to be stable, and something to be able to learn every day.', '2', 0, '0', '2', '2024-03-21 14:51:27', '2024-04-12 20:42:48', '2024-04-12 20:42:48'),
(31186, 18299, 141, 5187, 1, NULL, 21, '202432110513349867.mp4', 'I am motivated by people, primarily. I love working with people and the camaraderie of working with a team. I have found being in a call center environment can be kind of ideal because you\'re just surrounded by people, so that has worked well for me in the past.', '2', 0, '0', '2', '2024-03-21 14:51:37', '2024-04-12 20:42:48', '2024-04-12 20:42:48'),
(31187, 18418, 141, 5187, 1, NULL, 10, '202432110515934778.mp4', 'I would have to say that my son and my wife motivate me the most. I want to be able to make them proud and be able to create a great life for them.', '2', 0, '0', '2', '2024-03-21 14:52:00', '2024-04-12 20:42:48', '2024-04-12 20:42:48'),
(31188, 18299, 141, 5188, 1, NULL, 22, '20243211052448972.mp4', 'Right now, my goal is to be working hard and saving money because by June, hopefully, of this year, I would like to be into my own apartment, self-sufficient and able to support myself without help from family or friends. So at this point, the big goal really is getting out on my own and supporting myself.', '2', 0, '0', '2', '2024-03-21 14:52:50', '2024-04-12 20:42:48', '2024-04-12 20:42:48'),
(31189, 18174, 532, 4148, 0, NULL, 84, '20243217523764839.mp4', 'Having a Zoom call meeting for the entire overnight shift is fine with me. So before, from my other company, we would conduct interviews and do meetings online as well. So we use Google Meet for that. And we just use multiple windows for it. So we would use Zoom and also Google Meet for the other initial interviews. And we just keep it open. We would just keep it open during the whole shift while we\'re conducting other tasks. And if we\'re free during the interviews or after the interviews, we would try to check in on the Google Meet Zoom or chat room and update our status. And just try to give updates on what you\'re doing or what you have done throughout the previous hours. And if in case they would need to call you out, they can just send you a personal message on Teams or Slack so that you can, you know, pause your initial interviews or other tasks so that you can check in with your managers or supervisors during the shift.', '2', 0, '0', '2', '2024-03-21 14:52:58', '2024-04-20 23:00:10', '2024-04-20 23:00:10'),
(31190, 18418, 141, 5188, 1, NULL, 16, '20243211053431055.mp4', 'A few of my important goals would be to pay off my car. I hope to do that within the next three to five years. I want to be able to take my wife out for her honeymoon, our honeymoon, within the next year. And I also want to be able to start looking into buying a house soon.', '2', 0, '0', '2', '2024-03-21 14:53:06', '2024-04-12 20:42:48', '2024-04-12 20:42:48'),
(31191, 18418, 141, 5189, 1, NULL, 18, '202432110533698073.mp4', 'Even though my experience in the workforce is a lot different from the insurance agency, I believe that the insurance might be a better fit because I actually find myself to be a real people person and I care about the customer and making sure that they\'re satisfied in getting everything that they need.', '2', 0, '0', '2', '2024-03-21 14:53:38', '2024-04-12 20:42:48', '2024-04-12 20:42:48'),
(31192, 18299, 141, 5189, 1, NULL, 56, '202432110543280632.mp4', 'I think working with insurance might be a good move because it\'s not something that\'s going to be going away. It\'s something that we\'re going to need at every turn, at every juncture in our lives, whether it be our car, our home, our life. Insurance just is something that\'s needed in, well, pretty well everything. So I feel like that would be a good industry to be working within, particularly, again, using skills in customer service, which is what I enjoy doing, is working with people. So I think insurance might be a good step from customer service into a semi sort of sales role, perhaps, but primarily, I think that it would be good because, again, it\'s going to be working in an environment where I\'m dealing with people and their needs, and people need insurance. It\'s something that you need for your safety, for your peace of mind, in particular. So I think that would be something that I could really get behind.', '2', 0, '0', '2', '2024-03-21 14:54:41', '2024-04-12 20:42:48', '2024-04-12 20:42:48'),
(31193, 18174, 532, 4149, 0, NULL, 73, '20243217551687370.mp4', 'So the devices that I would use during interviews or doing my tasks would be a home PC setup. And I do also have a laptop, which I can bring if in case, you know, my PC needs updating. And yeah, for remote interviews, we would mostly use Calendly and Zoom and also Google Meet for that. And that\'s integrated to the Calendly account so that if in case, you know, an interview would or an applicant would schedule an interview, they would send us a notification through our Google Meet calendar and also plot the specific timeframes and also through Zoom meetings as well. So for a stable connection, I would use a fiber connection and also a backup pocket Wi-Fi. So I would use also my phone sometimes. So I do have three options if, you know, you need to change or if there\'s any issues with your current internet provider.', '2', 0, '0', '2', '2024-03-21 14:55:34', '2024-04-20 23:00:10', '2024-04-20 23:00:10'),
(31194, 18181, 429, 3865, 1, NULL, 60, '20243219564557808.mp4', 'I have a lifelong history in sales starting roughly around the age of 12 by going down to the Chicago Sun-Times building and getting the free newspapers for the Sunday paper and going out to a select corner and just selling them to walkers by and that\'s how my journey in sales began. I have since then gone on to sell in retail furniture, I\'ve done some technological recruiting for people in the IT field, I\'ve done mortgages, loan origination with tech consolidation as well as insurance of course and it\'s been a very enjoyable time. Lots of ups and downs, I\'ve been an investment banker selling stocks, bonds and mutual funds so I\'ve done a little bit of everything.', '2', 0, '0', '2', '2024-03-21 14:56:47', '2024-04-20 23:00:10', '2024-04-20 23:00:10'),
(31195, 18181, 429, 3866, 1, NULL, 54, '2024321959166007.mp4', 'In regards to sales, I\'m inclined to say that I am very much motivated by great paydays and the good things that come with working with a good team and a good company, with the company incentives, et cetera, et cetera. In the time that I worked with Household International, I won various vacations and traveled across the country, went to the Bahamas. It\'s been very much a motivating factor to see myself basking in the sun, reaping the benefits of my reward, of my hard work in sales and doing all those fun things. But I would say, yes, definitely making sure that I earn a good living and that my clients and customers are well taken care of with their expectations.', '2', 0, '0', '2', '2024-03-21 14:59:20', '2024-04-20 23:00:10', '2024-04-20 23:00:10'),
(31196, 18181, 429, 3867, 1, NULL, 60, '20243211004091514.mp4', 'What attracted me to this position is the base salary plus commission. Obviously, while I do want to be able to take care of the families and individuals that are in need, I also want to make sure that I\'m taken care of. I\'ve been in sales for a long time, and this is an opportunity that I can continue to accomplish my goals and keep a level head and more or less get out of the rat race of chasing things month to month. It\'s something that can go on and have residual income, and I find that very attractive. The big name Allstate also attracts me because now if I call somebody, perhaps it\'d be a stranger. At the very least, they know the name Allstate instead of Michael Spencer with ABC Insurance Company, and they\'re like, well, who is ABC Insurance Company? At the very least, they know that I\'m with Allstate.', '2', 0, '0', '2', '2024-03-21 15:00:45', '2024-04-20 23:00:10', '2024-04-20 23:00:10'),
(31197, 18407, 147, 1853, 1, NULL, 35, '20243218103769877.mp4', 'A few important determinant factors on selecting my next career would be the values and the morals of the company, whether there\'s growth opportunity. It would also be what the turnover rate is for a company because depending on what the turnover rate is depends on most of the time how the company treats their employees. But the values are definitely a big one.', '2', 0, '0', '2', '2024-03-21 15:10:54', '2024-04-20 23:00:10', '2024-04-20 23:00:10'),
(31198, 18407, 147, 1854, 1, NULL, 26, '20243218121353576.mp4', 'One of my most important goals is that I am currently a college student so my degree takes about two and a half years, which means I will be done in 2026, but I\'m hoping to be in school by November of 2025.', '2', 0, '0', '2', '2024-03-21 15:12:29', '2024-04-20 23:00:10', '2024-04-20 23:00:10'),
(31199, 18407, 147, 1855, 1, NULL, 26, '2024321813416948.mp4', 'I have a few of the accomplishments that I\'m most proud of. One in particular is I had a baby when I was 15 years old, but I still graduated on time with it. Well, I graduated earlier than everyone in my class, but I still graduated. So that\'s one of the things I\'m most proud of. And I\'m also proud that I went back to school, back to college.', '2', 0, '0', '2', '2024-03-21 15:13:22', '2024-04-20 23:00:10', '2024-04-20 23:00:10'),
(31200, 18407, 147, 1856, 1, NULL, 39, '20243218141431830.mp4', 'With the cost of living, especially in Nevada, my expectations on the range of income in year one would probably be about $20, around there. Year two, I plan to have at least a little increase of $21.50 or something. And year three, making at least $23, but it all just depends because this is base pay and commission pay opportunity, so it just depends on what the bonuses look like.', '2', 0, '0', '2', '2024-03-21 15:14:42', '2024-04-20 23:00:10', '2024-04-20 23:00:10'),
(31201, 18407, 147, 1857, 1, NULL, 28, '20243218152731906.mp4', 'So, um, do you prefer a larger salary with a smaller commission or a larger commission with a smaller salary? This question is really a tricky one for me because I\'ve never worked a job that offers salary and commission. So I\'m still like wanting to know how that works a little bit more, but I\'m really open to both depending on, you know, just depending on a lot of factors, but I\'m open to both.', '2', 0, '0', '2', '2024-03-21 15:15:43', '2024-04-20 23:00:10', '2024-04-20 23:00:10'),
(31202, 18368, 427, 2459, 1, NULL, 15, '20243218183369030.mp4', 'commercial and personal lines. I\'ve been doing commercial for the last several years and I\'ve got a lot of knowledge about that, but rounding it out with personal lines is nice. That way you get a good round mix of clients as well.', '2', 0, '0', '2', '2024-03-21 15:18:34', '2024-04-20 23:00:11', '2024-04-20 23:00:11'),
(31203, 18368, 427, 2460, 1, NULL, 17, '2024321819635516.mp4', 'And it just became a situation, because it was becoming an aggregate agency. And it became very chaotic and difficult to meet goals and things like that. So I\'m just ready for a new opportunity.', '2', 0, '0', '2', '2024-03-21 15:19:08', '2024-04-20 23:00:11', '2024-04-20 23:00:11'),
(31204, 18368, 427, 2461, 1, NULL, 11, '20243218193272831.mp4', 'I don\'t have any fear about it. I feel like I have enough experience to meet any challenges, so I don\'t really have any fear.', '2', 0, '0', '2', '2024-03-21 15:19:34', '2024-04-20 23:00:11', '2024-04-20 23:00:11'),
(31205, 18368, 427, 2462, 1, NULL, 43, '20243218203646151.mp4', 'Um, sort of rolling with the punches, um, in terms of, uh, my position, I was a, I was a producer, so I definitely had goals I needed to meet for sales, but I ended up, uh, bleeding over into a lot of, uh, you know, account management work and, uh, rescuing clients, uh, that were set to non-renew because, you know, things hadn\'t followed through and things like that. I mean, I just, just did it. I mean, and cause that\'s really what the end of the day you\'re, you know, client retention and so forth is so important. I, uh, I did it. I just, uh, that was the outcome. I just, uh, you know, pushed, pushed hard and eventually, uh, you know, things started to smooth out a little bit.', '2', 0, '0', '2', '2024-03-21 15:20:40', '2024-04-20 23:00:11', '2024-04-20 23:00:11');
INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(31206, 18368, 427, 2463, 1, NULL, 57, '20243218215080549.mp4', 'have enough experience, years of experience. First, with my claims experience at Safeco, for years, I have a good, you know, a good connection with with that and knowledge of that. And being a producer and being an account manager, I\'ve got tons of experience in terms of, you know, getting things done and desk management. And the Safeco thing can help with that too. My daily, you know, just time management and getting things, setting things up and, you know, being able to, you know, focus on one thing and getting it done before moving on to the next is one of the things that I definitely learned through, you know, working some pretty, pretty busy desks. That was one of the things and then also being able to sort of triage the work and know what, what needs to get done first and you know, what kind of priorities to set.', '2', 0, '0', '2', '2024-03-21 15:21:55', '2024-04-20 23:00:11', '2024-04-20 23:00:11'),
(31207, 18439, 839, 4743, 0, NULL, 33, '202432110233711894.mp4', 'Good morning, this is Steve. As far as what attracted me to the position, well I\'m applying to multiple companies, principally in the insurance arena, but elsewhere as well. My main interest is a remote work from home opportunity, a solid opportunity, either a W-2 or a 1099 with some base pay or a guarantee of some sort, draw.', '2', 0, '0', '2', '2024-03-21 15:22:58', '2024-04-20 23:00:11', '2024-04-20 23:00:11'),
(31208, 18439, 839, 4744, 0, NULL, 53, '20243211026279399.mp4', 'So the reason I\'m looking for a new job I was running real strong in the retail event space, inner leadership role. I was a 1099 in my last position but I was I was killing it you know I was selling as well as recruiting hiring and training building out sales teams but then the pandemic hit which that killed that business so I got serious about the insurance business about a year ago I\'ve been selling final expense ACA dental and looking to do possibly Medicare so I\'m kind of open I\'m looking to partner with us you know a strong company you know that\'s going to provide either a base or a draw and assistance with leads', '2', 0, '0', '2', '2024-03-21 15:25:27', '2024-04-20 23:00:11', '2024-04-20 23:00:11'),
(31209, 18439, 839, 4745, 0, NULL, 42, '202432110293834058.mp4', 'So, as far as what I do to drive my current boss crazy, I push for a training. You know, I feel that as an independent agent, it\'s often lacking. And so, if there was anything, I try not to drive my boss crazy, but if there was anything that would make him nuts, it would be really pushing for that training. And it\'s funny, I saw a t-shirt the other day that said, recruit, train, and retain. And I just wish more independent outfits understood that, especially with all the compliance issues when it comes to insurance.', '2', 0, '0', '2', '2024-03-21 15:28:50', '2024-04-20 23:00:11', '2024-04-20 23:00:11'),
(31210, 18272, 455, 2919, 1, NULL, 12, '20243218292163474.mp4', 'No, I will be more than happy to obtain an insurance license, that\'s no problem.', '2', 0, '0', '2', '2024-03-21 15:29:28', '2024-04-20 23:00:11', '2024-04-20 23:00:11'),
(31211, 18272, 455, 2920, 1, NULL, 12, '20243218295940445.mp4', 'I am looking for a career, somewhere that I can grow and eventually call as like a second home. I want to learn.', '2', 0, '0', '2', '2024-03-21 15:30:08', '2024-04-20 23:00:11', '2024-04-20 23:00:11'),
(31212, 18272, 455, 2921, 1, NULL, 25, '20243218304622112.mp4', 'The most interesting thing about this position is being able to exceed my customer service and helping people choose the right insurance and also help them learn about the products and have them leaving happy and satisfied and growing my product knowledge.', '2', 0, '0', '2', '2024-03-21 15:30:59', '2024-04-20 23:00:11', '2024-04-20 23:00:11'),
(31213, 18439, 839, 4746, 1, NULL, 36, '202432110312130983.mp4', 'Well, as far as gathering data, I\'m real tech-savvy, so there\'s CRMs, there\'s internet, social media, as well as networking. So I really try to use all I can when it comes to resources. When I first started out in sales, we had books, actually, with contacts and leads. So whatever I can use to gather data, I take advantage of.', '2', 0, '0', '2', '2024-03-21 15:31:26', '2024-04-20 23:00:11', '2024-04-20 23:00:11'),
(31214, 18272, 455, 2922, 1, NULL, 38, '20243218314884985.mp4', 'My greatest strengths is I\'m a hard worker. I\'m very dedicated. I am very approachable, very professional, very reliable. I am a go-getter. My weaknesses would be I\'m also on the quiet side. I like to get my work done and go the extra mile. If I\'m unsure I ask a lot of questions. Weaknesses. I think that\'s about it.', '2', 0, '0', '2', '2024-03-21 15:32:09', '2024-04-20 23:00:11', '2024-04-20 23:00:11'),
(31215, 18439, 839, 4747, 0, NULL, 49, '202432110341982824.mp4', 'So, the last metrics that I was held to was in the retail event space running sales teams and I had personal goals of $2,000 to $4,000 a day and then recruiting goals. So I kept to those metrics to, you know, it was my goal to meet or exceed them. And by the way, you know, anybody can tell you how great they are, right? And they can send you a resume. But I actually have proof of a proven track record I can share with you, you know, letters of recommendation, sales training courses I\'ve taken, and as well as a sales video, which is an actual video that was taken of me, you know, doing a live sales presentation. So I\'m happy to share all that with you if you\'d like it.', '2', 0, '0', '2', '2024-03-21 15:32:51', '2024-04-20 23:00:11', '2024-04-20 23:00:11'),
(31216, 18219, 817, 4621, 1, NULL, 74, '202432111412163286.mp4', 'When I worked at Radio Shack, there would be a lot of older people that would come in and ask for help on how to do their computer work. And, you know, emails, some were actually more complicated, like how to set up an internet service and stuff like that. But while working at Radio Shack, technically, you are not supposed to help people outside of the store. But my boss actually wanted me to create a business because Radio Shack was slowly closing down in that year. So I picked up my business again and started helping people, but I helped people in store because, well, the boss at the time said that that would make it a lot easier for them and for me. So it might have altered a standard procedure, but it was mainly to help the customers.', '2', 0, '0', '2', '2024-03-21 15:41:37', '2024-04-20 23:00:11', '2024-04-20 23:00:11'),
(31217, 18281, 443, 3313, 0, NULL, 37, '202432122442672105.mp4', 'The first is to start the conversation early, pay respect to the customer, and understand their immediate needs. Secondly, make the client aware of all the products offered. Third, ask the client questions about their own health and financial well-being. It\'s a great for building relationships. Fourth, don\'t force it. Fifth, offer financial savings opportunities. And finally, you can use social media.', '2', 0, '0', '2', '2024-03-21 15:44:31', '2024-04-20 23:00:11', '2024-04-20 23:00:11'),
(31218, 18219, 817, 4622, 1, NULL, 89, '202432111445941838.mp4', 'When I worked in cars, specifically King Hyundai, at Deerfield Beach, I had a manager who was probably one of the most energetic and knowledgeable people out there. And he\'d always come over, he was also my hiring manager, so it was like he hired me and then he trained me and then we went into sales together and it was lots of fun. And because he was the general manager of the store, well, he was one of the higher managers of the store, not the GM, but definitely one of the ones that would help out with making the deals. He was just so good with product knowledge and the way that he would come by every day and ask me a question or two just to see if I knew what I was doing still, he turned me into a product knowledge expert in almost every job after sales by learning the product and then by testing myself on the product almost every day. And I have used that in almost every single job that I have been in since and I would love to move that into my career.', '2', 0, '0', '2', '2024-03-21 15:45:18', '2024-04-20 23:00:12', '2024-04-20 23:00:12'),
(31219, 18219, 817, 4623, 1, NULL, 19, '202432111455333279.mp4', 'Survivability, $42,000 a year. Anything above that is pure career possibilities and the opportunity to make my entire family happy and safe.', '2', 0, '0', '2', '2024-03-21 15:45:58', '2024-04-20 23:00:12', '2024-04-20 23:00:12'),
(31220, 18219, 817, 4624, 1, NULL, 70, '202432111472590434.mp4', 'I Actually tried many times to stay with my last employer. I asked them for months If I could move into a sales position again with them And each and every time I tried They would put me They tell me that unfortunately, we cannot Increase our sales team and And you need to wait for brokerage that comes around in May and I wanted to wait till May but It was always a constant. Maybe almost everybody kept saying no if they already kind of have their team They maybe will Accept other people so I am now looking for a sales job because that is what I want to do I want to become a sales Person for insurance so that way I can create a career and move forward from there That is my main goal is to make a career and my previous job was not working with me in that department', '2', 0, '0', '2', '2024-03-21 15:47:41', '2024-04-20 23:00:12', '2024-04-20 23:00:12'),
(31221, 18219, 817, 4625, 1, NULL, 11, '202432111482068202.mp4', 'I only have one question. Are you ready to add another member and Hopefully have a really good sales team this year as well', '2', 0, '0', '2', '2024-03-21 15:48:23', '2024-04-20 23:00:12', '2024-04-20 23:00:12'),
(31222, 18101, 845, 5120, 0, NULL, 20, '202432110593285330.mp4', 'A few of my important goals would be to get a job, and I\'m hoping to achieve that by June of this current year, and I\'ve been applying at a couple places, including here.', '2', 0, '0', '2', '2024-03-21 15:59:38', '2024-04-20 23:00:12', '2024-04-20 23:00:12'),
(31223, 18101, 845, 5121, 0, NULL, 14, '2024321110974639.mp4', 'I believe some of the most important qualities of a successful sales representative is to be adaptable and to work well under pressure.', '2', 0, '0', '2', '2024-03-21 16:00:13', '2024-04-20 23:00:12', '2024-04-20 23:00:12'),
(31224, 18101, 845, 5122, 0, NULL, 16, '20243211104499956.mp4', 'I understand this position is based in Pacific Standard Time Zone. I currently live in Central Time Zone. And I can work any hours, as I am very flexible and very available.', '2', 0, '0', '2', '2024-03-21 16:00:50', '2024-04-20 23:00:12', '2024-04-20 23:00:12'),
(31225, 18101, 845, 5123, 0, NULL, 25, '20243211113173064.mp4', 'If you had two jobs available and one was higher commission salary and a bonus and the other was lower salary with unlimited commission, I would still want the higher commission salary with a bonus, but I would not say no to the other job as well, as I have a huge family including eight children to support.', '2', 0, '0', '2', '2024-03-21 16:01:38', '2024-04-20 23:00:12', '2024-04-20 23:00:12'),
(31226, 18101, 845, 5124, 0, NULL, 45, '20243211123863597.mp4', 'I have never worked remote before. I do have a desk set up in my upstairs living area that would work perfect to work in, and it is quiet. And I would say on a scale from 1 to 10, my technology skills are probably at a 10. I know a lot about technology. I know a lot about Windows computers. I know a lot about Mac computers. I know a lot about a lot of different technology.', '2', 0, '0', '2', '2024-03-21 16:02:50', '2024-04-20 23:00:12', '2024-04-20 23:00:12'),
(31227, 18281, 443, 3314, 0, NULL, 40, '20243212361254030.mp4', 'By countering the applicable laws of the state, namely the California Privacy Rights Act, which is an extension of the Fairfax\'s CCVA law, a state law intended to protect consumers their privacy rights and fulfill states\' ex-delegates\' requests, financial accounts that date and limit the amount of personal information collected by insurers.', '2', 0, '0', '2', '2024-03-21 16:06:18', '2024-04-20 23:00:12', '2024-04-20 23:00:12'),
(31228, 18237, 798, 4564, 0, NULL, 49, '20243211229851486.mp4', 'Hi there, my name is Alsan Krushen and I have like a decade of experience in US staffing and recruitment industry. I came with experience in business development, sales recruitment, working with different domains like healthcare, IT, non-IT, light industry, and non-functional and functional roles too. I have education in computer science engineering and I have a technical background too. So that\'s all about me.', '2', 0, '0', '2', '2024-03-21 16:26:58', '2024-04-20 23:00:12', '2024-04-20 23:00:12'),
(31229, 18281, 443, 3315, 0, NULL, 59, '202432123305238771.mp4', 'The first thing is to first understand some of the reasons for rejection or objectives expressed by prospective customers. Next, dig in and find a focus on the core problem of the objection. After that, get an understanding of the value of the insurance products offered so that consumers have a mindset that the price of the product is not the main priority than the benefits offered. Purchases convince customers about the credibility of the product and that the insurance company can be trusted. After that, providing prospective customers understanding the importance of having insurance.', '2', 0, '0', '2', '2024-03-21 16:30:59', '2024-04-20 23:00:12', '2024-04-20 23:00:12'),
(31230, 18237, 798, 4565, 1, NULL, 110, '202432112315525569.mp4', 'Well in day-to-day life and activities I came across many of the prospects where I have to be like competitive, professional, strategic and caring at that point of time. So if I share some of the experience of mine with the most recent employer. So I have a team under me with like 20 peoples and as you know that working with recruiters you have to handle them with a care. Coming back to the client\'s part, making the relationship with the client again you need to take care for the client\'s needs and requirements. So that will be the first thing, taking care for the client and the resources you have. The market is really competitive in recruitment, everybody knows that and at that point of time me and my whole team we have to be like you know ahead of the competitors. So it was a busy market and the requirement that I was working for is like healthcare IT and IT is a really fast-moving market. So at that point of time me and my team we work very competitively. Professionalism, I\'m a really professional person when it comes to the work part and whenever I work with my team or my client I share some of the strategies for professionalism, sales part, management part, people management, vendor management, team management and coming to like business development skills too. So yeah this is all about the things of caring, competitive, professional and strategic.', '2', 0, '0', '2', '2024-03-21 16:32:23', '2024-04-20 23:00:12', '2024-04-20 23:00:12'),
(31231, 18237, 798, 4566, 1, NULL, 77, '20243211235784309.mp4', 'Sharing my experience of using office or official softwares and CRM systems. So from past 10 years, I have worked for different firms and they have their own ETS system. We call this as an applicant tracking systems. Each and every firm has their own. And coming to some of the common CRMs like SAP, Fieldglass, Vond, Beeline, JobDiva, which I have already used in most of the firms. And that is very common for now for the sales and business prospective part. And they do have like other, you know, job posts that I have used is like Cartier Builder, Dice, Indic, Monster, LinkedIn search, Google search. So, yes, I have used all of them. I\'m familiar with them and it\'s quite easy. Every firm has their own CRM system or ETS you call or VMS system you call. And it won\'t take much time. If it\'s new for me, then it will hardly take like, you know, a week to understand how the system works. But yeah, I\'m familiar with most of the systems which are currently running in the market. And I have hands on experience with them too.', '2', 0, '0', '2', '2024-03-21 16:35:27', '2024-04-20 23:00:12', '2024-04-20 23:00:12'),
(31232, 18471, 860, 5052, 1, NULL, 29, '202432111365356428.mp4', 'So, why am I looking for a new job? I am a new resident to Paducah, Kentucky. I\'ve been here for about a few months, 30 years of hospitality. However, nothing is working that route for me and my salary needs. So, I just figured another route using my skill set. And yeah, I think Insurance Partners of Kentucky probably would be a great fit.', '2', 0, '0', '2', '2024-03-21 16:36:57', '2024-04-20 23:00:12', '2024-04-20 23:00:12'),
(31233, 18471, 860, 5053, 1, NULL, 22, '202432111373856875.mp4', 'What skills would I bring to this job? I am organized professional, I\'m very patient, I\'m very thorough, I\'m detail-oriented, I\'m a people person, plus there\'s a lot more skills. But with those, I think, yeah, that\'s what I bring and a couple of more skills I bring as well.', '2', 0, '0', '2', '2024-03-21 16:37:41', '2024-04-20 23:00:12', '2024-04-20 23:00:12'),
(31234, 18237, 798, 4567, 1, NULL, 107, '202432112373667363.mp4', 'Well, talking about the biggest challenge, I won\'t say it was the biggest challenge. It was a part of a job because I take challenges as an opportunity and I\'m a very optimistic person. So I don\'t take challenge very seriously. I\'ve tried to find out the way out of it, but I will share one challenge I faced in my previous employer is to get more clients onboarded. And at that point of time, I have like seven clients given to me and each client has the one POC. So it was my target to get like, you know, at least two to three POCs on each and every client. So it was a kind of bit challenging part cause at that point of time, mostly people were working remotely and we used to have like calls over the Zoom or the virtually. So you won\'t have like an in-person phase where you can have like, you know, communication part and all. So it was like, I won\'t say it was a challenging, but yeah, it was a bit tough to convince the client over the Zoom call or virtually. But I have used some of my strategies, my business strategies and the sales strategy part and definitely I have got like very good results over there. I have at least like, you know, four to five POCs for each client and we get a really great business for some of the accounts, which are the top accounts in the healthcare part. And some of the accounts are very good in engineering part. So you can find that in my resume too, like Caterpillar, Atrium, CVS. These were the best accounts and I have cracked it personally. So yeah, it was my great achievement.', '2', 0, '0', '2', '2024-03-21 16:38:03', '2024-04-20 23:00:12', '2024-04-20 23:00:12'),
(31235, 18471, 860, 5054, 1, NULL, 30, '202432111384554579.mp4', 'Okay, so if you\'re going to ask my previous boss what I do that drives her crazy, honestly, I think me coming to work early, early and saying late, late all the time with our question, you know, no matter if she says, yes, you can leave early or you can come in a little bit later. I just come early, stay late. Yeah, I think that drove her a little crazy. Yeah, I think that drove her a little crazy. So, I don\'t know.', '2', 0, '0', '2', '2024-03-21 16:38:49', '2024-04-20 23:00:12', '2024-04-20 23:00:12'),
(31236, 18237, 798, 4568, 1, NULL, 30, '202432112384834413.mp4', 'So if you call my references, any of the references from my past companies, they will definitely say one thing, Alson is a brilliant employee and he believes in hard work and he is very very aggressive and motivated on the money part. So yeah this will be the three feedback you will definitely find from any of my references.', '2', 0, '0', '2', '2024-03-21 16:38:55', '2024-04-20 23:00:12', '2024-04-20 23:00:12'),
(31237, 18471, 860, 5055, 1, NULL, 31, '20243211139489355.mp4', 'Well, as far as improving my verbal communication and my listening skills, so while I\'m looking for a permanent position for employment, I\'m actually doing site event planning. So I\'m talking and listening to clients on a daily basis. So my listening skills have been immaculate as well as my communication skills. So I think I\'m a great verbal speaker and I\'m very good at listening.', '2', 0, '0', '2', '2024-03-21 16:39:53', '2024-04-20 23:00:12', '2024-04-20 23:00:12'),
(31238, 18471, 860, 5056, 1, NULL, 35, '20243211140513337.mp4', 'What separates me from the other candidates? Well, first off, I don\'t think any other candidate has 30 years of hospitality experience. And with the wheelhouse, with the extensive skill sets that I have. So I think that definitely makes me stand out. Whatever I don\'t know, I\'m definitely willing to learn. I\'m a fast learner. And I\'m a perfectionist as well. So add those along with my skill and my wheelhouse. I think that definitely makes me stand out amongst the other candidates.', '2', 0, '0', '2', '2024-03-21 16:40:56', '2024-04-20 23:00:12', '2024-04-20 23:00:12'),
(31239, 18281, 443, 3316, 0, NULL, 74, '202432123484228646.mp4', 'The first tip for conducting cross-cultural communication is to do research and find out about the ethics used by other social workers. For example, you have social workers from Japan, it\'s best to find out first what etiquette exists in their culture, should they avoid the use of slang words or languages. Because slang languages can cause confusion when the opponent you are talking to doesn\'t know the context in question and can cause misunderstanding when communicating and offending them. Can implement active listening, a good listening will get you respect because the opponent has been appreciated with their hard storytelling. Lastly, use simple and easy to understand languages.', '2', 0, '0', '2', '2024-03-21 16:48:50', '2024-04-20 23:00:12', '2024-04-20 23:00:12'),
(31240, 18313, 845, 4788, 0, NULL, 32, '20243211044789218.mp4', 'A few important factors for me is one, I would like to be able to help people and give them a satisfaction of feeling that they have gotten the right type of product. Also I would like to feel accomplished and then another would be to feel like my work environment is more like a second family.', '2', 0, '0', '2', '2024-03-21 17:05:00', '2024-04-20 23:00:12', '2024-04-20 23:00:12'),
(31241, 18313, 845, 4789, 0, NULL, 30, '20243211054569089.mp4', 'So, I\'ve had a lot of years in customer service. I\'ve worked at a grocery store when I was a teenager. I was a caregiver for a while. I also took a customer service class in college and that was one of my favorite things. That\'s one of my top pet peeves and I guess that\'s it.', '2', 0, '0', '2', '2024-03-21 17:05:55', '2024-04-20 23:00:13', '2024-04-20 23:00:13'),
(31242, 18313, 845, 4790, 0, NULL, 38, '20243211064876145.mp4', 'I haven\'t had very many difficult customer interactions, but when I have, I\'ve lowered my voice, excuse me, and I\'ve slowed down my speech, and I listened intently. And in that class I was just talking about, they had said that there\'s like six important words. One, you say, I\'m sorry, I understand, and I don\'t recall what the other one is, but when you listen and you try to understand their point, you are able to help them, and then they feel that.', '2', 0, '0', '2', '2024-03-21 17:06:57', '2024-04-20 23:00:13', '2024-04-20 23:00:13'),
(31243, 18313, 845, 4791, 0, NULL, 43, '20243211081123343.mp4', 'A tough customer that I\'ve had, that I won over, I guess one of my most toughest customers was a lady that I was taking care of, and I guess I can talk about her now because she is deceased, but she wanted her pain medication and she was a real beast, and oh boy. So I was very calm, and I helped her understand the system because we couldn\'t give her extra, and I explained the laws to her, and so when she had knowledge, she had power, and then she treated us better.', '2', 0, '0', '2', '2024-03-21 17:08:24', '2024-04-20 23:00:13', '2024-04-20 23:00:13'),
(31244, 18313, 845, 4792, 0, NULL, 48, '20243211093627450.mp4', 'The skills that I have that I believe would help in my performance would be that I\'m persistent. I enjoy helping people and I like to investigate, so I was reading earlier about skills that insurance agents would need and to find the best fit for them for their financial needs. That would really intrigue me, so on the emotional level, making people happy is really good, but then on the other side, my intellectual level, I would be satisfied. I guess you\'re not asking if I... Anyhow, but I enjoy those sort of things, so I believe that I would do a good job.', '2', 0, '0', '2', '2024-03-21 17:09:54', '2024-04-20 23:00:13', '2024-04-20 23:00:13'),
(31245, 18281, 443, 3317, 0, NULL, 47, '2024322095958222.mp4', 'An example is building trust with insurance policyholders. Trust is the foundation of loyal and long-term relationship with customers. This is not only result in refurbished business and reduce turn, but also increases the efforts CLC and trust insurance policyholders integrate to fosters who heal from our insurance agency among their friends, family, and digital networking.', '2', 0, '0', '2', '2024-03-21 17:10:06', '2024-04-20 23:00:13', '2024-04-20 23:00:13'),
(31246, 18486, 565, 3797, 0, NULL, 26, '202432110163281318.mp4', 'What attracts me to a sales position? Well you know what, the drive, the determination, the connection with people, and really when it comes down to it is if you believe in your product and you do your job to the best of your ability you shall be rewarded in the end. So a sales position is just communications and I love to communicate with people.', '2', 0, '0', '2', '2024-03-21 17:16:32', '2024-04-20 23:00:13', '2024-04-20 23:00:13'),
(31247, 18486, 565, 3798, 0, NULL, 38, '20243211017366077.mp4', 'I\'m a little bit different kind of guy when it comes to sales. I\'ve always gone off the rapport, I have high morals and ethics, I\'m completely driven that way. It\'s always doing the right thing for the client every time versus your paycheck weaknesses. You know what, sometimes I might not push hard enough, but at the same time, if you\'re fulfilling a need, if you explain the need to somebody, then realistically, the end result will be a sale if you\'ve given it your all and you\'ve done it by right overall.', '2', 0, '0', '2', '2024-03-21 17:17:36', '2024-04-20 23:00:13', '2024-04-20 23:00:13'),
(31248, 18486, 565, 3799, 0, NULL, 60, '202432110185969387.mp4', 'What experience do I have in sales? I started pretty darn young in life. I\'ve done counter sales for a company called Car Toys. They\'re still very much local. I\'ve done pretty much customer service and sales in just about everything I\'ve done. I\'ve worked for a small remodel company doing sales, customer service, and administration work there. All the way through to working for Griot\'s Garage, a local company in the call center. Xfinity, working for a call center. And currently been in real estate for the last seven and a half years. So building my own business, doing right by the customer. So sales is definitely an integral part of my life, what I\'ve done. And I don\'t see it going away anytime soon. But ultimately, communicating with people is just the enjoyment of sales in general. So if you believe in your product and you do the right thing, it\'s really easy.', '2', 0, '0', '2', '2024-03-21 17:19:07', '2024-04-20 23:00:13', '2024-04-20 23:00:13'),
(31249, 18486, 565, 3800, 0, NULL, 52, '202432110202222876.mp4', 'Great, great question. What qualities are important to be a successful sales representative? Again, I\'ve already stated in previous responses here, but I believe it\'s high morals and ethics. Stand behind your product. Do the absolute best you possibly can for your client or customer every time. Do not take shortcuts. That\'s the wrong way to go about it. I\'ve seen some people out there that just absolutely kill it in life, slay the dragon per se. But honestly, they take shortcuts, they don\'t do the job properly, and they\'re there just to get the paycheck, not so much to build a business. So reasonably, it\'s looking for somebody that has strong ethics overall.', '2', 0, '0', '2', '2024-03-21 17:20:24', '2024-04-20 23:00:13', '2024-04-20 23:00:13'),
(31250, 18486, 565, 3801, 0, NULL, 60, '202432110221765364.mp4', 'Well, I feel I\'m a little quirky myself, but the strategies I use to build relationships is you share a little bit, you get a little bit. You build the rapport. Very rarely is it that you just go in right for the kill to get the sale. You should always ask for the sale once your conversation is over or assumptive sale. What really strategy is, is listen, listen, understand, find out what direction they\'re coming from. Find out what they\'re looking for. It\'s very, very tough to recommend a product or sell something when you have no base to build off of. So I\'m very much a rapport-driven salesperson and again, I always want or try to always do the right thing. Thanks.', '2', 0, '0', '2', '2024-03-21 17:22:27', '2024-04-20 23:00:13', '2024-04-20 23:00:13'),
(31251, 18344, 848, 4876, 0, NULL, 25, '20243211325237251.mp4', 'So the most important thing I\'ve learned from previous positions I\'ve had is sometimes you have to be what people consider bad cop in order for your employees I guess to understand your needs and what you need from them but also explaining to them that there\'s reasoning behind it like you\'re not just being mean to be mean but it\'s like we have a goal and we have to get there.', '2', 0, '0', '2', '2024-03-21 17:24:28', '2024-04-20 23:00:13', '2024-04-20 23:00:13'),
(31252, 18344, 848, 4877, 1, NULL, 39, '202432113272170449.mp4', 'So I would say my biggest challenge at my last job was transitioning from crew member to manager as far as getting the employees comfortable and on board with me you know giving them direction and being able to sort out I guess friendliness and it\'s time to get down to business. Unfortunately it didn\'t work out too well. It just kind of became a lot of picking and choosing who to listen to and yeah it just wasn\'t a fit anymore but I did appreciate the time of them helping me come up into a new position.', '2', 0, '0', '2', '2024-03-21 17:27:58', '2024-04-20 23:00:13', '2024-04-20 23:00:13'),
(31253, 18344, 848, 4878, 0, NULL, 36, '20243211331561648.mp4', 'Some skills that I feel like I could bring to the job is time management. I did have a small career in the Navy for a while, and time was really of the essence for us. We have the saying, if you\'re 15 minutes early, you\'re on time, and if you\'re on time, you\'re late. Another skill I feel like I could bring to the team is maybe more communication. I\'m really big on constructive criticism. I think I love receiving it. It keeps me going all the time. And maybe some comedic skills. I don\'t know. I feel like I\'m funny. I bring a lot of good energy into the rooms.', '2', 0, '0', '2', '2024-03-21 17:30:21', '2024-04-20 23:00:13', '2024-04-20 23:00:13'),
(31254, 18387, 839, 5138, 1, NULL, 30, '20243211132346036.mp4', 'The way that I would build a raptor with a client or customer would be in sense of first obviously asking their situation as well as the reason that they\'re contacting us and how we can do a resolution for them, as well as asking how their day\'s going and just making a little simple small conversation while I\'m getting their resolution for their situation at that time or moment.', '2', 0, '0', '2', '2024-03-21 17:32:14', '2024-04-20 23:00:13', '2024-04-20 23:00:13'),
(31255, 18344, 848, 4879, 1, NULL, 38, '202432113324076509.mp4', 'Well, I\'ve been working in retail slash customer service since I was 16. So challenging clients is kind of like almost an everyday thing. But I guess I can say that usually when I do have a challenging client, I do try to exhaust anything I can do for the most part, try to go above and beyond that if I could. But usually if I can\'t help them, I obviously just direct them to someone higher than me. But I also try to make them calm in a situation because people tend to come in really hot. And if we give them the same energy they give us, you know, nothing will ever get done. So yeah.', '2', 0, '0', '2', '2024-03-21 17:33:14', '2024-04-20 23:00:13', '2024-04-20 23:00:13'),
(31256, 18387, 839, 5139, 1, NULL, 75, '202432111335695014.mp4', 'When, one time that I did have, I\'m working in the past through a call center working for Care Net Healthcare, I did have to do orders for patients\' medications. When I did that, I did have certain situations that a client would be upset that they did not receive their medication or over-the-counter prescriptions. And supplies in that sense, they had stated they had ordered them, but they still hadn\'t received them. So they would be very upset and wanting it either overnighted or they would want, sometimes if it was overnighted, they did have to pay for the shipping. But then I would be able to do the resolution of stating that if, obviously, if I can see the order was placed, but it was not placed correctly, or if it\'s something on our end, then I would be able to go ahead and cover the shipping on our end for them. And resolution-wise is I would either get it overnighted immediately or I would have my supervisor override that we would need to have this medication sent to them immediately so that they would be able to have their medication that they do need to take. So that is a way that I was able to resolve an upset customer.', '2', 0, '0', '2', '2024-03-21 17:34:18', '2024-04-20 23:00:13', '2024-04-20 23:00:13'),
(31257, 18344, 848, 4880, 0, NULL, 20, '202432113345432482.mp4', 'I\'m glad we finally got to this question. I feel like I am a very outgoing person. I love to try new things anywhere all the time whatever it is. I don\'t know if you\'re familiar with zodiac signs but I am a Capricorn and we are one of the most hard-working signs ever so if you ever need me I\'m there.', '2', 0, '0', '2', '2024-03-21 17:34:26', '2024-04-20 23:00:13', '2024-04-20 23:00:13'),
(31258, 18387, 839, 5140, 1, NULL, 35, '20243211135814949.mp4', 'What I would suggest as good personal criteria of defining good customer service would be outspoken, listening to the customer, being willing to find a resolution, always being sympathetic as well as empathetic to the customer and being helpful and joyful in trying to give them a resolution no matter what situation it can turn out to be and that would be my defining of good customer service.', '2', 0, '0', '2', '2024-03-21 17:35:25', '2024-04-20 23:00:13', '2024-04-20 23:00:13'),
(31259, 17872, 816, 4891, 2, NULL, 27, '202432113405313102.mp4', 'I have 17 years experience selling insurance, 5 years with direct auto insurance, and 12 years with state farm insurance. Before that, if you want to count serving at a restaurant, upselling products that way, but as far as insurance goes, 17 years total.', '2', 0, '0', '2', '2024-03-21 17:40:58', '2024-04-20 23:00:13', '2024-04-20 23:00:13'),
(31260, 15045, 639, 4532, 0, NULL, 47, '202432112431869692.mp4', 'Hi. So, what attracted me to apply for this position I would definitely say was a new growing learning opportunity to challenge yourself and learn something new and applying your daily-based life. Most of my life I have been an early childhood teacher, so for ten years I\'ve been doing it. And the last two years I have an operations supervisor experience, but I do want to have something more stable. I do have two kids, so I will definitely need a challenge to provide for them. And yeah, I like to learn new things and definitely apply it in my daily life.', '2', 0, '0', '2', '2024-03-21 17:41:13', '2024-04-20 23:00:14', '2024-04-20 23:00:14'),
(31261, 17872, 816, 4892, 1, NULL, 45, '202432113425712569.mp4', 'At work, I\'m motivated by helping people. I like to be able to make sure that they have the appropriate coverage for the assets that they need to protect. As far as what motivates me in life would be with my family. I like to hang out with my brother and my niece and nephew. I don\'t have kids of my own, so I live vicariously through my brother as far as that goes. I love being Uncle Bam Bam to my niece and nephew. And of course, there\'s always money. Money motivates everybody. But I love that feeling that you get when you make the sale and are able to help someone out.', '2', 0, '0', '2', '2024-03-21 17:42:06', '2024-04-20 23:00:14', '2024-04-20 23:00:14'),
(31262, 18178, 807, 4527, 0, NULL, 24, '202432112451665718.mp4', 'Hi, my name is Jamie Yang. For short, my name is Jamie. I\'m 25 years old, and I\'ve been in the insurance industry for about two years. I have my license in casualty. I do not have my license in property or health or life yet, but I would be also interested in those areas too.', '2', 0, '0', '2', '2024-03-21 17:44:17', '2024-04-20 23:00:14', '2024-04-20 23:00:14'),
(31263, 17872, 816, 4893, 2, NULL, 86, '202432113445844039.mp4', 'Work-life balance is a big thing for me right now. I kind of like the idea of the flexibility of being remote. My mom is sick, and so it would be helpful to have a little bit more flexibility in my schedule as they live about an hour away from me, so I can\'t, you know, just drop what I\'m doing and go take care of things. So, currently, what\'s important is that flexibility. Pay is an important factor, you know, so that I\'m able to help take care of my mom as necessary. As far as insurance goes, you know, in Florida, we\'re in a really difficult place right now, so insurance is still a passion of mine, but it\'s difficult in Florida. So, I\'ve been trying to decide if I want to stay in insurance or try to explore something new, but basically, I\'m just getting burnt out with State Farm and looking to try something new.', '2', 0, '0', '2', '2024-03-21 17:45:11', '2024-04-20 23:00:14', '2024-04-20 23:00:14'),
(31264, 18178, 807, 4528, 0, NULL, 37, '202432112475570474.mp4', 'At my last position, we did have a certain amount of goals that we had to reach, whether it was renewals or whether it was quotes that we had to sell each month. How often did I meet or exceed them? Every month was, to be honest, really great. Our customer clientele was really great. Everybody was happy with the prices, but it all comes down to communication, I believe. The way you treat the customers, the way you accommodate them, so that\'s where it really all came down to, and customers were happy with the kind of service that I gave them.', '2', 0, '0', '2', '2024-03-21 17:46:25', '2024-04-20 23:00:14', '2024-04-20 23:00:14'),
(31265, 18178, 807, 4529, 1, NULL, 30, '202432112491512552.mp4', 'There were quite a few times where I found it justifiable to break company policy. It really came down to what the customer really needed, whether they had something wrong with the rate, they wanted us to help adjust it for them so that it fit their needs. I did have to call my supervisor a few times to ask if this was an option, and from there we went on. Most of the time our supervisors were very happy to help out.', '2', 0, '0', '2', '2024-03-21 17:49:20', '2024-04-20 23:00:14', '2024-04-20 23:00:14'),
(31266, 15045, 639, 4533, 0, NULL, 15, '202432112503395237.mp4', 'I know Allstate is a nationwide insurance that offers property and casualty insurance and life insurance as well.', '2', 0, '0', '2', '2024-03-21 17:49:37', '2024-04-20 23:00:14', '2024-04-20 23:00:14'),
(31267, 18178, 807, 4530, 1, NULL, 30, '20243211250161107.mp4', 'There were quite a few times when I didn\'t know the answer to a question. If that ever happened, I always came to my supervisor or manager first to see what kind of options I had to work on that issue. Sometimes I would go to my colleagues or my coworkers to see if we can think of a plan to resolve the issue, but mostly I would come to my supervisor or my manager.', '2', 0, '0', '2', '2024-03-21 17:50:21', '2024-04-20 23:00:14', '2024-04-20 23:00:14'),
(31268, 18178, 807, 4531, 0, NULL, 39, '202432112525280028.mp4', 'My previous employers were very, very adamant in helping me out whenever I needed anything regarding my role. They were able to give me a raise, they were able to accommodate whatever I needed. The only thing I wanted from them was to see if I could have different hours. Also working from home is also a great option for me. I feel like that was the only thing that really was a difficulty for me, but aside from that I had a great time at that company, but moving on forward I would love to have new opportunities.', '2', 0, '0', '2', '2024-03-21 17:51:46', '2024-04-20 23:00:14', '2024-04-20 23:00:14'),
(31269, 18498, 443, 3313, 0, NULL, 77, '202432110521419465.mp4', 'An experience where I successfully upsold or cross-sold insurance products to a customer was a commercial policy and the customer came in just looking for auto insurance for his business and I was able to give him the benefits of being with our company on a full spectrum rather than just a commercial auto policy. I ended up selling a general liability as well as the workers comp. I approached the situation on making sure my client was informed and was given the proper knowledge as to why this was the best outcome for them and choice that they should make. The outcome was that they were really satisfied with the information I presented to them and they did end up going with all three rather than just commercial auto and it was a good experience on their part. They\'ve been very loyal customers since and have given us lots of referrals.', '2', 0, '0', '2', '2024-03-21 17:52:19', '2024-04-20 23:00:14', '2024-04-20 23:00:14'),
(31270, 18498, 443, 3314, 0, NULL, 47, '202432110532643261.mp4', 'California does have very specific regulations and requirements for insurance and at times I feel like they\'re always changing. So the best way that I stay informed is I try to attend every meeting I can in regards to new and upcoming laws, new and upcoming regulations and requirements, things that are held by the California Insurance Commissioner. I also attend local community events and meetings to help know knowledge of the area in which I\'m selling in so that way I\'m giving my best foot forward to my clients as well as my brokerage.', '2', 0, '0', '2', '2024-03-21 17:53:29', '2024-04-20 23:00:14', '2024-04-20 23:00:14'),
(31271, 18498, 443, 3315, 0, NULL, 55, '2024321105439413.mp4', 'When I have a client that is hesitant or resistant to purchasing additional insurance, I give them the pros and cons and also give them the price breakdown. What it\'s going to look like with that additional coverage and why it makes sense to have it. Most of the time the numbers speak for itself on coverage and that is enough to bring that client forward and purchase that additional coverage. Other than that, I will just give them maybe the opportunity and space to think on it if a client is very, very hesitant and generally that works if I give them, hey, I\'ll give you a call back in an hour and we\'ll see how you feel. But generally when I lay out the knowledge and the information on the situation, they almost always choose to purchase additional coverage.', '2', 0, '0', '2', '2024-03-21 17:54:43', '2024-04-20 23:00:14', '2024-04-20 23:00:14'),
(31272, 18498, 443, 3316, 0, NULL, 51, '2024321105649402.mp4', 'California is a very diverse state in its population. How I adapt my communication style to effectively engage with customers from different cultural backgrounds or if they don\'t have as much knowledge in insurance is, I try to know my audience, know who I\'m speaking to if, you know, I do have information prior to giving them a call or chatting with them, I\'m going to make sure, one, I know their area, I know what I\'m trying to sell them, I know exactly what to be looking for for them, always having the client\'s best interest at heart. I like to say I treat everybody the same and that\'s with honesty, respect, and eagerness to give them the best rates and premiums and coverage I can.', '2', 0, '0', '2', '2024-03-21 17:56:09', '2024-04-20 23:00:14', '2024-04-20 23:00:14'),
(31273, 18194, 813, 4559, 1, NULL, 71, '202432112554769142.mp4', 'Hi, Makayla here. Why am I looking for a new job? Well, to be quite honest, last Friday I had been working at Feldman & Company for approximately a little over a year, and they and we, I guess I and them, we came to a realization that maybe it just wasn\'t the best fit for me. I\'ve never really been let go from a position, but I didn\'t have any tax background. They kind of threw me in last tax season without the proper training possibly, and then thought they maybe had a better fit for that position. So I\'m currently looking to broaden my horizons and meet some new challenges and hopefully meet with a prospective employer that will give me the chance to learn a new trade and put all my effort towards that and possibly take some training classes, go back to school. Not quite sure, but I just feel like I have a lot to offer, and I\'m a very hard worker, and I don\'t think you would be disappointed to give me a chance. Thank you.', '2', 0, '0', '2', '2024-03-21 17:56:10', '2024-04-20 23:00:14', '2024-04-20 23:00:14'),
(31274, 18194, 813, 4560, 1, NULL, 45, '202432112571075000.mp4', 'How do I prioritize my tasks? First off, I would get a feel for what the priorities are, what things are more time-sensitive and not time-sensitive. I would come into a groove of my own pattern to see what\'s most effective for myself to complete all my tasks during a particular day. But obviously, I would start with the most important tasks or the most time-sensitive tasks and then move on. Obviously, I love to be organized, so once I get a feel for the position and would be in there knowing what I was doing, I would see what best fits my day and have certain time frames for certain things each day.', '2', 0, '0', '2', '2024-03-21 17:57:23', '2024-04-20 23:00:14', '2024-04-20 23:00:14'),
(31275, 18498, 443, 3317, 0, NULL, 74, '202432110574362875.mp4', 'In the insurance industry, building and maintaining relationships with clients is very crucial and at times it can be very difficult to satisfy the needs of certain clients. But how I have nurtured long-term relationships with customers to ensure that they\'re satisfied with me and they\'re going to remain loyal to me is every time I speak with them, I speak to them with eagerness, I speak to them with compassion and positivity. At the end of the day, my job is to educate them in insurance. It\'s what I\'m licensed for, it\'s what I\'m there for. So giving them the best version of me and making sure my knowledge is up to date to provide them with feeling like they are informed. As well as promptness on calling them back if I miss a call, making sure that I\'m available to them is a very big factor that I feel has helped navigate my relationships with long-term clients and have them continuing to choose me each year.', '2', 0, '0', '2', '2024-03-21 17:57:47', '2024-04-20 23:00:14', '2024-04-20 23:00:14'),
(31276, 18194, 813, 4561, 1, NULL, 30, '20243211258880946.mp4', 'Hi, I\'m very familiar with Microsoft and its applications. I used it on a daily basis on my last several jobs. Very familiar with the calendar. Very familiar with adding tasks. I feel like it would be something that, even if I didn\'t maybe know exactly the something, that I would be able to pick up on it rather quickly. But again, it\'s something I have used throughout almost all of my previous past positions.', '2', 0, '0', '2', '2024-03-21 17:58:17', '2024-04-20 23:00:14', '2024-04-20 23:00:14'),
(31277, 18194, 813, 4562, 1, NULL, 46, '202432112591599752.mp4', 'How would I respond to something when I don\'t know the answer to a question? Well, first off, I wouldn\'t want to give anybody any incorrect information, so I would politely tell them that is something that I would need to look into, ask them for a callback number, then I would check with upper management or somebody that would know the answer to that question, and then I would also write it down in notes for future reference if it\'s something that I thought maybe I wouldn\'t remember again until I\'ve come across it several times. But again, definitely I would reach out to somebody who had upper management or somebody who would know the answer before answering incorrectly.', '2', 0, '0', '2', '2024-03-21 17:59:29', '2024-04-20 23:00:15', '2024-04-20 23:00:15'),
(31278, 17872, 816, 4894, 2, NULL, 68, '202432113584295931.mp4', 'I Think my strengths when it comes to sales is Educating the consumer on the products that meet their need Helping to uncover their need as far as like what the appropriate liability limits are Advising them on if they need comp and collision should we should we get an umbrella to help protect their assets? I Like to try to uncover that need listening to the conversation and you know hearing about you know did they recently get married or do they recently have a kid and transitioning that into a life or Additional coverage that may be necessary as far as weaknesses go I think that I tend to over educate the people and give them too much information Offered too many solutions to fit the need So like with a life exam Policy, for example, I might give them, you know, three or four different options Some terms some permanent to try to fit the need that they\'re trying to meet', '2', 0, '0', '2', '2024-03-21 18:01:33', '2024-04-20 23:00:15', '2024-04-20 23:00:15');
