Over the last seven and a half years working customer service, I resolved a multitude of different issues and complaints when it came directly to practices or doctors or you know a recent procedure the patient may have had. I provided reassurance, you know, to the qualifications of said doctor. I've also explained and, you know, tried to assist in depicting a resolution for that patient-specific conflict. I do pride myself in the customer service that I have and have all the experience I have gained over the past years in multitude of different scenarios that I have been able to resolve, not only through myself but also helping out new hires or, you know, other colleagues who had trouble figuring out a certain resolution to a patient's complaint and or problem. I believe I have a high excellency of customer service and again I would really like the opportunity to be able to expand my experience from the medical aesthetic field to a whole new perspective which again would be with Brooke Daly Agency. I think the experience that I carry would definitely be a contributing factor to the company and provide great success.