Well, the first thing I'll do is, when it comes to cultural background in California, the first thing is, you know, cultural sensitivity training can be done with a team. One of the things that I will always do is, you know, have a support for multilingual, if possible, you know, try to talk to my team lead, if there is a way that we could, you know, support them like that. And if I'm explaining anything to them, I have to simplify the explanation, like come down to nitty gritty for them to understand. Then you have to do active listening, you know, before you can understand what the customer is saying, you got to be like, there has to be active listening, you know, then I could go about it by personal approach and stuff like that. That's how I'm going to do it.