There have been so many times that I've went above and beyond for the sake of a customer. I have had times where I've gotten up as early as 7 a.m. to bind policies, and I've stayed or got back on the system as late as 11 p.m. to bind policies. One thing about me, if I give my customer my word and say that I'm going to do something, I do it. And for that, they've always respected me.