 I have a very strong customer service background in hospitality and basically stewarding patients, customers, donors and working with the public. I am pleasant, patient. I listen to what they have to say. I'm very careful that I take notes and that I repeat back to whoever it is that I'm working with, what I believe I heard that they want. And I just also my goal to make them feel comfortable and de-escalate any situation as that may arise. And I also like working in a busy office, doing many different tasks, whether it be purchasing, working with equipment, whether it's leasing or buying, working with the facility itself, self.