I Would tell you about a time that I worked for a company and I was a salesman and I sold a washer and dryer set a refrigerator furniture and bedding and to make a long story short, I Told her that she would get the next day delivery and And lo and behold she never got it. It was around six o'clock so I decided to Do the delivery myself because the truck drivers couldn't get there and I Rented a u-haul. I rented another I got another employee I Paid him I rented the u-haul and I personally delivered all the stuff to her She was very happy because that's the only day she had off for work and I Knew it was the right thing to do