An ideal workday for me is one that allows me to provide excellent customer service in my current role. I start my day by going out to an insured's home to inspect. Once I complete the inspection, I'm able to sit down with the insured, go over what I found, make sure they're completely heard, all questions are answered, and they're not left with any doubt, any concern, any confusion. I like a claim process to go as smooth as possible, with the customers at ease, it makes the company look greater, makes me as an agent look good, and everybody's happy, that's what we're going for. It's an ideal day for me, make sure the customer's happy in this role, make sure that I'm creating a sale, again, make sure all questions are answered, no doubt, no confusion, so that they go home knowing exactly what's on their policy, and knowing they got the best deal possible out there.