helpful. I'm not sure whether or not it's on my resume, but I was a call center worker at a local hospital for a year. So I do have phone etiquette. I am used to talking over the phone and dealing with irate customers and just heavy situations and burdens that you usually find over the phone when you're dealing with people via the phone. And like I said, I am computer literate from this particular job. I think I have built like values on how to deal with customers via the phone from working at the local hospital as well.