I think some of the most important qualities for a successful sales representative is one being just emotionless when you hear the word no, because in sales, a lot of times, obviously there's going to be a lot of rejection that's involved. You'll be selling your product or service and somebody doesn't need it. You just have to understand that that's part of it. And if they say no, you can just move on without getting hurt at all by it. Move on to the next person that you can possibly help. So that's one trait. Another one is just being creative, like coming up with different problems to a solution. Always just kind of testing what you say, like your script, if you're calling over the phone, just always making adjustments and solving problems creatively. So that's another trait. Being persistent is really big too. Always making sure that you're following up with a customer, not giving up right away.