Well for me, my goals for professional development is to get at that level where I can just get our business going, get more business coming in, get that business going, enter that business as soon as I can, jump to the next one. This is our livelihood, our paychecks. So for me, the goal is to advance and get to the level where I can say to the client, you know, hey we got you insured, we got your policy, here you go, you're all good to go, so they can continue their business. When they have to report a claim, I know it's not easy coming from a claim background. I know that it's not easy for them to have to call us and say, hey, I have to report a claim, can you do it on my behalf, which is something that is part of the role as well. So you do all you can for the customer, insured, to make sure a claim has been put and to make sure proper follow-up is needed from the adjuster, whoever's assigned to it, whoever the carrier is. So for me, getting to that professional level and getting all the proper ducks in a row so I can do my job and continue to do my job and providing that overall wow experience for our clients and our customers and our carriers is one thing that I like to prioritize for me to boost my career and advance my goals. So I work well under pressure because you're quoting, you're entering renewals, you're talking to clients, you're talking to agents, you're kind of juggling all of these things at one time. So you kind of get familiarized from what I've spoken with other agents in the industry. So my goal is to be with the company for the long run, stay with the company, make sure that our insurance needs are met as well as kind of growth businesses, get in the community and start seeing businesses grow, especially our Spanish-speaking businesses, reaching out to them to make sure that they're happy with their policies and they're happy with their insurance, whatever type of business they run, whether it's one or two to as many as they have, that their insurance are fulfilled and they're not underinsured but they're getting the best coverage out there and making sure that they're comfortable.