I have more than 10 years of insurance sales experience, and in all those years, I always look for the best for the customers, whereby I do need analysis, know what their need is, then design a product to meet their goals. And also, because they like me, or what I was doing for them, they always refer other people to me, which generated more sales. And within that period, I mentored other agents when I became a sales manager, and I also taught them how to sell the same way.