At my, I'm sorry, at my insurance agency, I had a college student who actually worked for me, and he had a particular task that he was responsible for, which I would delegate, and that would be more so clerical, administrative type work. And then, of course, I would handle all that was required of a licensed insurance agent. And so, of course, priority would have to do with making sure files are put in the files in a timely manner, making sure that when we're doing endorsements, that endorsements are done immediately, and then following our system in regards to scanning, attachments, and filing, again, paper files. So we definitely had a really good system, well-organized, and when priorities change quickly, you adapt. In the insurance business, as you very well know, that happens quite a bit. And so we're almost, I think, seasoned insurance agents are pretty much already expecting certain things, and because we've had to change so quickly in, you know, over time and working in the industry, you're pretty much ready for anything at any given time. The key is to remain compliant, and you do whatever is necessary to do, by all means necessary, to make sure that you are in compliance, and also to make sure that your customer is well-pleased and taken care of.