Okay, my primary professional development goal is to become a well-rounded insurance professional with robust knowledge of insurance products and accepting customer service skills. Securing the entry-level insurance customer service representative position will be a set of five-step towards achieving my goal. It will provide me with the opportunity to learn and grow in an environment that values customers interaction and problem-solving. This role will also allow me to develop my communications sales and customer service skills which are crucial for my career progress in the insurance industry.