 Well, even after 30-some odd years in the industry, I was always something new to learn. You always have to keep your ears and eyes open, nowhere to go to get answers to questions, all right? Because you can't know everything about everything in this business, and it's constantly changing, almost by the minute. So, my goals for professional development is really to give the highest level of customer satisfaction in closing the sales and when disconnecting that call, you know, asking for the referrals because this only falls around customer retention, okay, and of course, you know, building of a referral base. So my professional development is is just really what I'm on the phone selling Yes, you know, I'm a professional in selling insurance, but really selling who I am as a person All right, because the professionalism the name of the agency or the company is really dependent upon the underlying professionalism of the people underneath that name. That's where my professional development comes in. When they make the connection, not just say we'll call any Mac, they're going to make the connection, "Dene at any Mac. Now they're going to make the connection, or you got called Dean at any Mac. All right, identify a name. He gave me good advice. He answered all my questions professionally. All right, so that's the key for growth for the agency and obviously for retention because if you don't connect those dots and you just do the monoline, what I say, say no to mono. All right, they're going to be just shopping again at the end of the polysphere. Thank you very much.