At my last position, we met twice a year, usually May and December, to go over yearly goals. Some were set by my boss in the company and some were set by myself. Generally speaking, goals that I set for myself were fairly lofty, tried to keep like a retention rate, company asked us to be at least an 87% retention rate, I like to aim for 10% failure there. But the big ones were just making sure our renewals got processed. My coworker and I worked a buck where we averaged around 100 policies a month, so my goal to myself was every month to have all my renewals done at least 30 days in advance. I meant that this current year I was off by two months before I was let go at the end of this month on the 23rd, so I was running right around 80% on that, but goals for the most part were trying to make sure we kept our contractors in the state of Washington updated, made sure all their policies were updated in the Labor and Industries website so that they didn't get suspended. I had not missed any of those this year, which was one of my goals to have none missed. So typically speaking, I met almost all my goals that were set, again tried to make them lofty but didn't want to make them unrealistic.