What is the most important thing you learned from your previous positions? So, basically what I have noticed that goes along in every position, what applies in every position is following instructions and following guidelines, taking the company's policy into consideration especially when you are working in the field of customer service because sometimes you have to improvise to resolve situations but you cannot improvise and take decisions from your head you have to follow some specific guidelines to keep the policy of the company followed so this is an important point also I think patience is key in every job and in every position because in order to do the best you have to be patient and patience is key for focus in order to focus you have to be patient so I think these are the main things that I've learned from my previous positions