Originally, I applied for a customer service representative, insurance customer service representative, and what attracts me to that position is the fact that I have a lot of experience in customer service in different fields, as in for retail and also benefit specialists throughout the phones and call centers and such. And I always love to empathize with the customers in all sorts of ways because we all have been customers in any other way. So I'd always imagine myself being in a situation where I would like for the customer service representative or the sales associates or whatnot would treat me the way that I would treat them, of course. So that's the one idea that attracts me the most when talking about customer service.