So, I had this client one time that submitted online for his vehicle to see how much he could get it, if he could sell it or even trade it in. So, since we offer more to trade in, I did call him and tell him that we do offer more to trade in and also that the offer would go higher once we appraise the vehicle in person since he submitted an online appraisal. And also, he told me that he had also other vehicles such as his wife's vehicle that he wanted to sell so she could get a Jeep. And so, I told him that I can appraise both vehicles within the same amount of time and I'll for sure get them the best deals that we do have for just the convenience of time and also to keep the customer and make my customer happy. So, I took him and his wife through the whole process, her selling her vehicle so she could go get a Jeep and him trading in his vehicle for a new car. So, that was a very good process and things went great.