All right so this is another good question. How do you respond when you don't know the answer to a question? So when I first started working at the dental office they hired me knowing I didn't have any experience so the doctor at the time trained me and I was there for two years so I was did pretty good but I with the training that I had depending on which company that I that I'm at or will be at depending on how the training goes and what I'm advised to do and if we're given a script or basically the best to your knowledge provide the client or the patient or whoever you were trying to give your services to the answers that you know and if they're still not getting to the end of their questionnaire if they're not understanding what you're saying at that time it's best to to see if you can seek help from the manager or from another employee who's a little bit more experienced in that aspect if you're still training but if you've been there for a while and you don't have the answer to their question it's best to try to answer it as possible as you can but if you're not meeting that ground and coming to some kind of common agreement it's best to kind of seek that help from a professional who would have that answer for you and take that response to the next time that happens and just kind of build up from that because that does happen it's happened to a lot of people and not just at work but outside of life as well so always try to answer the question as best as your ability and be polite and be responsible and respectful and also polite to them as possible but make sure you answer it as much as you can.