Hi, good afternoon. Thank you so much for taking the time to be able to reach out to me and provide me this opportunity to be able to record a video for you so you can learn a little bit more about me. My name is Arlum Arruka. I am 42 years old. I've been working as a customer service representative for a little over 20 years now. It's been a great experience. It's one of the things I love to do the most. And what attracted me to this position is the fact that I love to be able to help customers. I love, I always look forward to the opportunity to make customers feel valued and special. I love to go above and beyond for them. Anything that they need, anything that they want, or any opportunity that I can be able to go above and beyond for them, I do. And that's one of the things that I'm really passionate about, definitely helping people in general. As a customer service representative, I feel that, and I actually know, that my excellent communication skills and the attentiveness alongside my positive attitude will bring a good atmosphere into the workplace and also for the customers. Very importantly, what means the most to me and what attracted me the most about the position is, since I'm passionate about helping others and going above and beyond, that is what attracted me to the position and to apply for it.