So I'm an optical manager, so I deal with one-on-one point-of-sale with patients all the time. So I have lots of different examples of a time when a patient has not wanted to purchase something, they're not interested in it, and how we kind of navigate about that. But basically one example of that is I had a patient who desperately needed two pairs of glasses to meet the needs, her needs. She needed a pair for driving and she needed a pair for reading. Well, this patient came in adamant that she only wanted one pair. She was just not interested in even hearing about a second pair. So what I ended up doing with this patient is took the approach of, let me get to know you. My name is Catherine. I do this, this, this. These are my hobbies. What about you? So I ended up building up a relationship or rapport with her, got to find out, you know, different information about her, gain that trust, that one-on-one connection. And then I went about it in, you know, you've told me all these things. Based on what you've told me, this and this are gonna solve those issues that you're having. And once we did that, she was able to open up and trust us. So I believe building that trust is key, key, key with sales. You have to not sound like a salesman. You have to sound like someone who is invested in getting to know that person and meeting the needs and solving the issues that they've presented to you. So that's one way that we handle it, you know, dealing with patients. So yeah, thank you for your time.