I'd like to think I take a very human approach on how I create personal relationships. Really I just enjoy talking to people and kind of just creating this natural connection that just kind of happens over time with just kind of asking simple questions, personal questions. I've learned more than anything that people love to talk about themselves and that's the way you get people is just ask them about themselves. Ask them what brought them into the store, what brought them towards the product. Simple things that just kind of make them feel like you care about the way they feel. And I think that's the most important thing is making the person feel that you actually care about everything that they're here for when at the end of the day we should care about that. But, you know, we're here for the sale. We're here to help the person but also still make a sale kind of deal. So it's just that nice little middle ground I think.