What skills would I bring to the table? Not only do I have the skill of typing 35 words a minute, I could say I'm at an intermediate level on the internet, so I do a lot of research. I am able to find people, find additional information, so I'm comfortable with that. More than that, I bring a level of maturity, so I have many years of customer service in the banking industry, so prior to getting my license, I did work with companies like Fidelity Investments, Chase, or Citigroup, and so after getting my license, I have worked with Medicare, which has quite a few compliance regulations, but I have kept them all since 2008. I got into the insurance business in 2007, and then added Medicare about a year later. So I bring skill and knowledge that a lot of new people don't have, I'm patient, I consider myself courteous and steadfast, I try to understand the position of the customer to see what is it that they're trying to accomplish, but also the position of the company to make sure that both, I'm all about the win-win, I want the customer to win, I want the company that I work for to win, and I want me to win, so that's why I have applied for this position.