What surprised me from other candidates, well, everybody is different. Everybody have their own strongest. The only thing I can say is that I have 16 years experience of customer service. I'm bilingual. I speak fluent English and Spanish. I know I work with Microsoft a lot. If you ask me for something that you need, I can do it for you right away. That's mostly everything that I know what I can do. Usually I know more things, but pretty much that's mostly all the time.