INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(31279, 18194, 813, 4563, 1, NULL, 90, '20243211311459155.mp4', 'Definitely, in my past position, some of the biggest challenges were probably just dealing with upset clients that possibly had to pay in more than they were expecting to on their taxes or had questions just in general that maybe the preparers would be better capable of answering. So it was just something, it was kind of a learning curve. Again, I\'d had no previous tax history, so anytime I didn\'t know an answer to a question, I would definitely get a callback number and then reach out to one of the preparers to help me best respond back to that question. Or I would just give the phone message to the preparer and have them reach back out to the customer. I also felt like being in somewhat of an environment where you don\'t feel like you fit in also was a challenge for me. I kind of felt like I wasn\'t given the opportunity to fully use my skills, and I felt kind of like I was being judged on every little thing without the proper training. So I did always ask questions. I\'m not afraid to ask questions. I\'m not afraid to have constructive criticism, but there\'s a way to do that without making the person feel that they\'re not up to par on what they\'re doing.', '2', 0, '0', '2', '2024-03-21 18:01:40', '2024-04-20 23:00:15', '2024-04-20 23:00:15'),
(31280, 15045, 639, 4534, 0, NULL, 30, '20243211332927164.mp4', 'I am in charge of our front cashiers, and what we have is a Care Pass program for our customers that they get benefits, coupons. So our cashiers are encouraged daily to try and sell a Care Pass a day, and if not, at the end of the month, we do recognize an employee who has sold over three or four Care Passes per month. Thank you.', '2', 0, '0', '2', '2024-03-21 18:02:03', '2024-04-20 23:00:15', '2024-04-20 23:00:15'),
(31281, 17872, 816, 4895, 0, NULL, 20, '20243211424639933.mp4', 'I think that important qualities for a successful salesperson is caring about the customer, knowledge in the product.', '2', 0, '0', '2', '2024-03-21 18:03:42', '2024-04-20 23:00:15', '2024-04-20 23:00:15'),
(31282, 18469, 840, 4730, 1, NULL, 25, '20243211434358840.mp4', 'Most of the goals that I was given were primarily appointment goals, as well as application goals for a month\'s time. Often I would meet the appointment goals, however, due to a slight issue with the sales process, I didn\'t necessarily always meet the application goal.', '2', 0, '0', '2', '2024-03-21 18:04:14', '2024-04-20 23:00:15', '2024-04-20 23:00:15'),
(31283, 15045, 639, 4535, 0, NULL, 16, '20243211355238988.mp4', 'So, I personally enjoy working in a team, just because you guys learn from one another, you guys give each other a helping hand, more importantly, you guys have more fun and you guys have a good working environment.', '2', 0, '0', '2', '2024-03-21 18:05:02', '2024-04-20 23:00:15', '2024-04-20 23:00:15'),
(31284, 18469, 840, 4731, 1, NULL, 31, '2024321145251590.mp4', 'Skills that I would bring to this job, hmm, I\'m a quick learner, I\'m very adaptable, I\'m very sociable, I\'ve got an energetic feel, say around the office if we are in an office setting, I do have quite a bit of a great sense of humor, so I would be able to bring some additional laughs to the office as well. Basically create a good sense of positivity in the workplace.', '2', 0, '0', '2', '2024-03-21 18:06:32', '2024-04-20 23:00:15', '2024-04-20 23:00:15'),
(31285, 18469, 840, 4732, 0, NULL, 76, '20243211493518031.mp4', 'how I would describe my personality I\'m a pretty likable person once you get to know me I am very sociable in certain areas kind of shy at initial at initial encounter however once I do open up I tend to be a little bit more animated per se become a little bit more freelance I tend to make quite a bit of jokes I\'m a very very pun related joke person I am a dad so I\'ve got a little little plethora I don\'t I wouldn\'t say it\'s a large large catalog of dad jokes but I do have quite a bit and then also I am a big sports guy so I\'m very logical I know a lot about numbers almost like a rain man type thing so to speak but just overall my personality is I\'d say I\'m a very likable person', '2', 0, '0', '2', '2024-03-21 18:08:07', '2024-04-20 23:00:15', '2024-04-20 23:00:15'),
(31286, 15045, 639, 4536, 1, NULL, 26, '20243211393473243.mp4', 'I\'m a very easygoing person, easy to get along with, but I do take my job very seriously. So when something does have to get done, I expect for it to be done properly in a timely manner and other candidates sometimes do see that as a challenge, but I will always be a helping hand to others who need that extra help.', '2', 0, '0', '2', '2024-03-21 18:09:37', '2024-04-20 23:00:15', '2024-04-20 23:00:15'),
(31287, 18469, 840, 4733, 1, NULL, 147, '20243211415599198.mp4', 'The type of work environment I would prefer, I never necessarily have been asked this question as far as a preference to a work environment. I guess a work environment that I guess I\'m accustomed to, which would be a cubicle style work environment. Everyone\'s focused on, you know, their individual goals. We\'re also focused on team goals and any team that I would be a part of, we would have some type of, you know, rapport with each other. Of course, wouldn\'t just necessarily be work associates. We would kind of form into a work-friend relation type vibe. Management style, I would prefer a manager who is very active in his role as a manager, not necessarily one who likes to micromanage a lot. One that is very observant of his employees, you know, notices their strengths, their weaknesses, also willing to help with said strengths and weaknesses, you know, hone those skills to make them a little bit stronger, also help tailor the skills where they\'re lacking at. That would be my big preference of management style. Work environment, I don\'t necessarily have a large preference. I\'ve done all types of work environments, you know, fast-paced work environment, retail work environments, the traditional, you know, I guess white-collar work environment, so to speak, you know, box and cubicle style. I\'ve also worked in an office type environment, so I don\'t necessarily have a preference there. But management style would definitely be something I would look more towards a preference of, seeing as that my last position, the manager was kind of there, but he wasn\'t necessarily too willing to help some of the agents that were lacking in any type of part of the process.', '2', 0, '0', '2', '2024-03-21 18:17:36', '2024-04-20 23:00:15', '2024-04-20 23:00:15'),
(31288, 18324, 798, 4564, 1, NULL, 30, '202432114201988854.mp4', 'Hello, so I am Kayla Sinkfield. I am 23 years old. I do have a toddler who is three. I love to go to the movies. I love outdoor activities. I am a family-oriented people person, if that makes sense. I love being around others. I love making others smile. It does something to my heart, so I\'m so good with customer service that I tend to apply to jobs that in that instance help others.', '2', 0, '0', '2', '2024-03-21 18:20:49', '2024-04-20 23:00:15', '2024-04-20 23:00:15'),
(31289, 18469, 840, 4734, 1, NULL, 53, '20243211426379760.mp4', 'What separates me from the other candidates, outside of probably not having a state license in Michigan, mainly just my willingness to get the job done. You know, I\'ll just use that terrible joke for an example. Not having a license for the state of Michigan. If I\'m accepted to do this job, I will make sure that I have that license prior to even my first day of enrolling or orientation or so to speak, or however you guys, you know, do the onboarding. Also, what would separate me from the other candidates is just my adaptability, how quick I am able to learn something and be able to utilize that within, say, the next interaction that I may need it.', '2', 0, '0', '2', '2024-03-21 18:27:26', '2024-04-20 23:00:15', '2024-04-20 23:00:15'),
(31290, 18324, 798, 4565, 1, NULL, 11, '202432114323527255.mp4', 'Thank you for watching! Don\'t forget to like and subscribe!', '2', 0, '0', '2', '2024-03-21 18:32:43', '2024-04-20 23:00:15', '2024-04-20 23:00:15'),
(31291, 18324, 798, 4566, 1, NULL, 26, '202432114343415181.mp4', 'So, Office software, I have used double computers before. I have used Microsoft Word, Office, Power, Excel. I have used EMR systems, which would be like HIPAA with medical records, but I haven\'t used CRM systems, but I am willing to learn and I can adapt to something quickly.', '2', 0, '0', '2', '2024-03-21 18:35:06', '2024-04-20 23:00:15', '2024-04-20 23:00:15'),
(31292, 18324, 798, 4567, 1, NULL, 70, '202432114363353682.mp4', 'The biggest challenge I faced would be in my last job would be not being familiar with medical background, medical knowledge, medical terminology. I was on entry-level position so I did not have any schooling, any background, anything like that to help me along the way. So the outcome and how did I resolve the problem would be asking and googling and taking notes and having one-on-ones with RNs, having one-on-ones with medical assistants, the doctors, the pediatricians. That way I can gain some type of knowledge. Even with parents, I have learned some things that my peers, my co-workers wouldn\'t be able to teach me just from the experience that they\'ve seen or they\'ve been around. So I would say resolving it would be just asking, having someone help you, and also you can also take notes from watching videos or reading up online, stuff like that.', '2', 0, '0', '2', '2024-03-21 18:37:30', '2024-04-20 23:00:15', '2024-04-20 23:00:15'),
(31293, 18324, 798, 4568, 1, NULL, 30, '20243211439023747.mp4', 'If you were to call my references what they would say about me is I adapt very quickly to any situation, any environment. I adapt quickly. I\'m very professional. I know when and where to be professional. They also would say I\'m reliable that you can always call me or lean on me for anything, any situation, any advice. I\'m there for whoever needs me to be there.', '2', 0, '0', '2', '2024-03-21 18:39:21', '2024-04-20 23:00:15', '2024-04-20 23:00:15'),
(31294, 18490, 782, 4295, 0, NULL, 62, '202432113575024195.mp4', 'I\'m a graduate student from St. Cloud State University, a major information system, a graduate with honors. I also have a two-year degree in business and management, option in finance from the Tech College. As of right now, I work at Amazon as an area manager where I have three process assistants that directly report to me, and I also manage up to 50 employees in the facility. I worked for Pry America while I was still in college as a financial advisor. So when I was still in college, I was still working with them until I graduated and I moved up to Maple Grove where I had my area manager position that I\'m occupying right now.', '2', 0, '0', '2', '2024-03-21 18:56:35', '2024-04-20 23:00:15', '2024-04-20 23:00:15'),
(31295, 18180, 416, 4631, 1, NULL, 56, '20243211543663257.mp4', 'All right, so my last position was a retention specialist for a property management company, which means I was in charge of all the lease renewals that happened among our 650 properties we managed. So my goal was to get at least an 80% renewal rate. And for the most part, I accomplished that for the entire 12 months. I think the only months that were a little challenging is the summer months because there are a lot of move out and then also does the evictions also play a part in my numbers. But yeah, during the summer months, I did fall short a few months there in May and June because like I said, so many people are moving. But outside of that, I was able to hit that mark by staying on top of residents and making sure I\'m communicating and trying to negotiate their rental rate to keep them in the home.', '2', 0, '0', '2', '2024-03-21 19:05:04', '2024-04-20 23:00:15', '2024-04-20 23:00:15'),
(31296, 18180, 416, 4632, 0, NULL, 85, '20243211583571913.mp4', 'So, one thing that I believe that I will be really good at is teamwork. I work well with others, as well as I have been around customer service for a long time. I\'ve been a real estate agent for 10 plus years, worked in property management as well and all around different sectors in real estate. That being said, I\'ve worked with clients, tenants, residents, property owners, and I\'ve done just about all of it in the last 10 years. I\'m looking to get out of real estate as I feel like what is achievable, I\'ve already achieved and there\'s not much more I can do in that industry in terms of progress for pay and benefits and things like that. So, I\'m looking to start a new career here in Huntsville. And so, I think I am great with customers, I work well with others, I\'m very well mannered, I am computer savvy, tech savvy, I\'ve worked with several different programs over the years in property management and in different various accounts payable roles and things like that. So, I\'ve done quite a bit of different variety of computer softwares, so I can pick up that stuff very easily. I am able to learn things really easily, so hopefully that will translate into learning the insurance industry and being able to be an asset for the team. For more information visit www.fema.gov', '2', 0, '0', '2', '2024-03-21 19:07:01', '2024-04-20 23:00:16', '2024-04-20 23:00:16'),
(31297, 18412, 115, 4120, 0, NULL, 37, '20243211292244380.mp4', 'So I would love this opportunity as it gives me the ability to do something that I\'m very passionate about. I love working with people. I love building relationships. I\'ve been in sales for a long time, and I\'ve been wanting to get into insurance sales for the last couple years. But yeah, I love people. I\'m passionate about it. I wake up every day, and I look forward to meeting people, and like I said, building relationships. And this is the perfect opportunity for me to be me, something that I enjoy doing. And I\'m excited just thinking about it.', '2', 0, '0', '2', '2024-03-21 19:08:00', '2024-04-20 23:00:16', '2024-04-20 23:00:16'),
(31298, 18180, 416, 4633, 1, NULL, 58, '202432115105980908.mp4', 'I think I would probably say when it comes to like small talk around the office, I would say that\'s probably not my strong suit. I do. So sometimes when people try to have conversations and things, if I\'m busy or I\'m thinking or I\'m distracted, I\'m very short with my answers. So sometimes it seems like I don\'t listen or don\'t care or something of that nature. You know, if my mind is elsewhere, it\'s hard for me to have a deep conversation with anybody. So I\'d probably say that is probably something that drives them crazy as well as I\'m also not the biggest morning person. So I don\'t come in the most chipper mood in the morning, typically changes after 9, 930 once I have fully been awake for several hours. So those are probably the two biggest things that my my boss probably says drive them crazy.', '2', 0, '0', '2', '2024-03-21 19:11:24', '2024-04-20 23:00:16', '2024-04-20 23:00:16'),
(31299, 18412, 115, 4121, 0, NULL, 52, '2024321121232491.mp4', 'So insurance allows me to do what I did for the last five, six years in the car business is being that person\'s guy. And what I mean by that is with insurance, if you need anything at all, if something happens, I\'m your guy. So with the cars, I was your guy. If you needed a car, if you needed help with your car, assistance with service, I always wanted to be their point of contact. So with insurance, it allows me to do the same thing. One thing that I love doing is building relationships with clients. When I meet a client, in my head, I\'m thinking, how can I be a friend? How can I make this a long-lasting friendship? How can I make this a long-lasting relationship? So insurance just allows me, gives me the opportunity, unlimited opportunity to do that. And that\'s something that I\'m just very passionate about.', '2', 0, '0', '2', '2024-03-21 19:11:31', '2024-04-20 23:00:16', '2024-04-20 23:00:16'),
(31300, 18316, 845, 5120, 0, NULL, 59, '202432113131238221.mp4', 'Good afternoon. My name\'s Tom Matheson. Question number one regarding the importance of goals and the dates to achieve them by. I have two. I actually have my personal goals and I also have my business goals. Personal goals would be to move up with my grandkids up to Fort Collins in Colorado and selling our home here would be a great goal to achieve at least by May of this year, of course. Then my business goals would be to be associated and affiliated with an insurance company such as Allstate and also being able to make $75,000 to $100,000, which is very possible. I\'ve worked in the real estate business and so I know that it\'s easily to be achieved as long as you stay focused. Thank you.', '2', 0, '0', '2', '2024-03-21 19:13:15', '2024-04-20 23:00:16', '2024-04-20 23:00:16'),
(31301, 18490, 782, 4296, 1, NULL, 66, '202432114121689546.mp4', 'So, what I can bring to the table, I will say technical knowledge as the information system measures. I\'m pretty much good with, I have good computer skills. Also, communication. Communication is important. As a leader at Amazon, I get to communicate with people. And also, empathy. Empathy is very important when you want to be a good leader because we are managing up to 50 associates. So, that helps us really build our empathy up in order for us to be a better leader. Problem solving every single day is different. And every single day we have issues that we solve on the site. So, we get as well, as a manager at Amazon, I also get to develop that part of me. Every day is different. Every case must be treated differently.', '2', 0, '0', '2', '2024-03-21 19:13:20', '2024-04-20 23:00:16', '2024-04-20 23:00:16'),
(31302, 18412, 115, 4122, 1, NULL, 35, '202432112135230560.mp4', 'So, when I read through the job listing, it was a sales job. It\'s something that fits, you know, something that I\'ve been doing the last couple years. Insurance sales, I\'ve met insurance agents. I\'ve sold cars to them. And, you know, this, it looks like a great opportunity, something that I can, that it looks like a team. You guys work with a team. And that\'s something that I work really well in is with teams. So, it\'s a great fit. It\'s something that I enjoy doing. I look forward to doing. And, yeah, everything just screams me.', '2', 0, '0', '2', '2024-03-21 19:14:14', '2024-04-20 23:00:16', '2024-04-20 23:00:16'),
(31303, 18180, 416, 4634, 1, NULL, 118, '202432115134818982.mp4', 'So, being in the service industry, I think there are a few things that I have learned that to be really important. And one is over-communicating. So, in real estate, what I learned is you can\'t over-communicate, and what I mean by that is, you know, I\'ve closed hundreds of houses. A lot of people only close one or two houses in their lifetime, so they don\'t really know all of the processes and all of the things that go into buying a home. And so, sometimes there are several days of downtime where nothing\'s really happening and you\'re waiting on something to happen. So, it\'s just important to just communicate what\'s going on, what we\'re waiting on, what\'s the next thing we\'re going to be doing, what\'s the next steps along the way. Same thing with, you know, property management. If you\'re managing properties for individual owners and you\'re doing repairs and there are certain processes in place or they\'re going through an eviction, maybe they haven\'t done one in a while or they haven\'t done one at all, you know, what\'s the process like, what can they expect. So, just over-communicating in customer service and with people, especially when it comes to houses and selling, buying, renting is something that I learned and I take with me everywhere. You know, just over-communicate and clients and people will be happy that you\'re getting something. They may not always respond. They may not always acknowledge that you\'re communicating, but that goes a really long way for people who don\'t really know all the steps and they\'re kind of new to something. The next thing is trust. Trust is earned and not an inherent thing. So, you have to work really hard to gain clients and people\'s trust as well as they should be doing similar things when they\'re working with you and it\'s a mutual trust that you have to develop between you and clients. They have to be able to trust you with things and you have to be able to trust them with certain things so that there\'s a good working relationship.', '2', 0, '0', '2', '2024-03-21 19:14:40', '2024-04-20 23:00:16', '2024-04-20 23:00:16'),
(31304, 18412, 115, 4123, 1, NULL, 36, '20243211215614863.mp4', 'So, a strength that I would bring to the team is I am an ultimate team player. I\'ve been playing sports since I was a little kid. I\'ve always worked in teams. It seems like I offer positivity, a great attitude. I love to laugh. I love to make people laugh. I love to have a great time. When I see someone that\'s not having the best day, I like to cheer them up. So, I bring this just great energy to the team, this positivity. Have a good time. Life is short, let\'s make the most out of today. So, that\'s what I feel like is my biggest strength that I would bring to the team.', '2', 0, '0', '2', '2024-03-21 19:15:32', '2024-04-20 23:00:16', '2024-04-20 23:00:16'),
(31305, 18316, 845, 5121, 0, NULL, 60, '202432113162753493.mp4', 'Good afternoon. I\'m Tom Matheson. Great question. Number two, the most important qualities of a successful sales representative. First of all, being very honest and open and fair with clients. Also, with your team members, being fair, honest, and open. Another one, being able to have the ability to set goals for yourself, realistic goals, and being able to achieve those goals. Another quality that would make you successful would be to be consistent, be open, and be knowledgeable of your product. Being able to ask questions is another one. Some people don\'t ask the questions with their manager, but being open and being able to question and feel that you\'re going to get the right answers. And also being supported by a great company as well.', '2', 0, '0', '2', '2024-03-21 19:16:29', '2024-04-20 23:00:16', '2024-04-20 23:00:16'),
(31306, 18412, 115, 4124, 0, NULL, 58, '202432112181692946.mp4', 'So, integrity to me would mean being honest, doing what\'s best for my client, transparency, staying true to just being a great person. One thing that I learned later in my sales career is being honest and true to the fullest extent. The client will appreciate it. They\'ll be loyal to you. They\'ll always remember you. I know in our business, when we tell someone, hey, this is probably not the best scenario, it lights up something in their head. They\'re like, whoa, this is a salesperson that\'s never, they always want me to do it or push me to do it. So when you kind of have their best interest in mind, even if it doesn\'t mean making a sale that day, it\'s something that goes a long way and they\'ll remember you. And if they do do it, they stay loyal to you. So that\'s what integrity means to me and what we do as salespeople.', '2', 0, '0', '2', '2024-03-21 19:17:11', '2024-04-20 23:00:16', '2024-04-20 23:00:16'),
(31307, 18316, 845, 5122, 0, NULL, 54, '20243211318039621.mp4', 'Thank you. My name is Tom Matheson. Great question again. As far as the hours of time zone, I\'m in the mountain standard time zone, one hour ahead of Pacific. I can work many hours. I can work at night, I can work on the weekends. I want to be dedicated to performing in the insurance business. I\'ve done real estate, I\'ve done education, I\'ve taught school, I\'ve been a vice principal. But with insurance, I would like to make this an excellent profession again and work for a popular company such as Allstate. My hours would be whatever is necessary to be successful. Thank you.', '2', 0, '0', '2', '2024-03-21 19:18:02', '2024-04-20 23:00:16', '2024-04-20 23:00:16'),
(31308, 18180, 416, 4635, 1, NULL, 121, '202432115173238418.mp4', 'So, what separates me from other candidates, and that\'s a tough question, you know, without knowing all of the applicant pools, but I do believe I\'m a fast learner. I\'m able to learn things at a pretty fast rate. I get excited about learning new things and challenging myself and putting myself in environments where it\'s not the easiest thing to do. I enjoy that sort of stuff. So learning something new and being in a new industry is very exciting for me. I would be really excited to learn something different and just try something that I haven\'t done before. And sometimes, you know, doing the same thing for too long gets a little boring. And real estate, I\'ve been doing, like I said, for 10 plus years, so maybe my passion in real estate isn\'t as big as it was when I first started. And so I\'m excited to learn something different and be passionate. And I think that passion can really drive me and push me and make me a better candidate than other people. When I do find something interesting or exciting or new, I do go way in and just try really hard to learn everything about it. Recently, my passion\'s been pickleball, and I have started a YouTube channel, and I\'ve been learning all the things about cameras, videos, taking pictures, product videography, all this stuff, editing videos, putting them on YouTube, and all that stuff has been super fun for me and super exciting. And I\'ve invested a lot of time in learning those things because it was exciting, it was fun, it was new. And I think that really pushes me in going forward in life is just learning something else that I haven\'t done before. And that pushes me to want to get excited and try stuff and be really passionate about something. So hopefully my passion can really drive me and push me to be a little bit better than other candidates.', '2', 0, '0', '2', '2024-03-21 19:18:18', '2024-04-20 23:00:16', '2024-04-20 23:00:16'),
(31309, 18316, 845, 5123, 0, NULL, 56, '202432113195640122.mp4', 'Good afternoon. Tom Matheson here. What a great question. As far as higher commission salary or the lower salary with unlimited commission potential. I would definitely take the lower salary with the unlimited commission potential which for doing insurance. You don\'t want to be stagnant or stale. And also you want to be out there meeting people you also want to be able to communicate and be a good communicator and being able to let people know who you work for, and that they\'re going to be well taken care of as a client. And, and I think the, I feel, I feel confident that even a lower salary would allow me to work more hours I guess working working for an unlimited commission. If that\'s the case. Thank you.', '2', 0, '0', '2', '2024-03-21 19:19:59', '2024-04-20 23:00:16', '2024-04-20 23:00:16'),
(31310, 18412, 115, 4125, 0, NULL, 52, '20243211221356035.mp4', 'So, I feel I deserve or I should get the opportunity because I\'m a great asset to any team. I\'m a team worker. I\'m hungry. I\'m always pushing my limits. I\'m a hard worker. You know, for me, I\'m big on, I try to, I\'m trying to be big on social media, so I, you know, I want to impress a lot of people, and for me, this opportunity also allows me to do what I do best, and that\'s work with clients, build relationships, something that I\'m very passionate about. I love meeting people. I love building relationships. But yeah, I feel like I\'m a great asset. I work as, I work as great in a team. I\'m honest. I\'m hungry. I\'m very self-motivated, and I feel like I would be a great asset to this team or to your team.', '2', 0, '0', '2', '2024-03-21 19:20:35', '2024-04-20 23:00:16', '2024-04-20 23:00:16'),
(31311, 18316, 845, 5124, 0, NULL, 54, '202432113213233215.mp4', 'The question is, have I worked remote, remotely in the past? Yes. I\'ve worked with Select Quote doing Medicare insurance, taking care of customers. I was a customer care physician, so I would communicate after the second day or the 15th day making sure that they receive their packets for Medicare. And so I did that, and so I\'m able to work remotely, and I understand that. But also, my environment is a private office, closed doors, and I can regulate the air, and also the blinds can be pulled down, and it can be very private. On a scale of 1 to 10, how you would rate your technology, I would definitely say a 6 to 7, but I\'m willing to learn as much as I can to develop, to be successful. Thank you.', '2', 0, '0', '2', '2024-03-21 19:21:35', '2024-04-20 23:00:16', '2024-04-20 23:00:16'),
(31312, 18405, 853, 4941, 0, NULL, 10, '202432114254977860.mp4', 'I know the Holkein Agency is a part of Allstate who offers auto and home insurance.', '2', 0, '0', '2', '2024-03-21 19:24:55', '2024-04-20 23:00:16', '2024-04-20 23:00:16'),
(31313, 18405, 853, 4942, 1, NULL, 37, '202432114272263218.mp4', 'In my career, I\'ve handled a lot of difficult clients and also, you know, colleagues. I was a part of 13 acquisitions for Happy State Bank in the Amarillo region. And we had a lot of clients that were upset about it, especially in our treasury management department. And all you can really do, and also colleagues, you know, VPs and everything of the bank that we bought out, they were very upset. But really, it\'s all about understanding the issue and how we can resolve it and go from there. If you don\'t take the time to understand an issue, I think you\'re just going to be chasing your teller around.', '2', 0, '0', '2', '2024-03-21 19:27:37', '2024-04-20 23:00:16', '2024-04-20 23:00:16'),
(31314, 18405, 853, 4943, 1, NULL, 47, '202432114292655988.mp4', 'My goal has always been to better develop my sales techniques and grow from there and also grow my networking. I think your network says a lot about you and you know who you know is better in any career that you take. So in that I believe this job would help me grow my network and also help me on my sales pitches, on my sales techniques. You know I learn a lot from different people and their techniques and I take a lot from that, tweak it, make it my own and that\'s really how I\'ve become successful so far. So I think an E-Sales or an E-Sales person, the development and learning different techniques and skills is always important.', '2', 0, '0', '2', '2024-03-21 19:29:46', '2024-04-20 23:00:16', '2024-04-20 23:00:16'),
(31315, 18475, 854, 5160, 0, NULL, 12, '202432115312736949.mp4', 'Hello, I am looking for a new job because I left my last job and I am currently not working.', '2', 0, '0', '2', '2024-03-21 19:30:33', '2024-04-20 23:00:16', '2024-04-20 23:00:16'),
(31316, 18405, 853, 4944, 1, NULL, 64, '20243211432131938.mp4', 'Thankfully in my career I have been able not only to take lead in acquisitions but also take lead in a region. I had a region up in northern Texas that I ran their operations, their banking operations and lending. And then also here in Dallas I took over a branch. So I think with my leading skills it, and I took a lot of seminars as well, seminars, reading books, everything like that. Knowing different personalities and how you can communicate to different people is super important especially when you\'re leading a team or even trying to resolve issues. It\'s really understanding the person, how they\'re going to react or take something and then really, every person\'s different. Every person\'s going to take criticism different or work on an issue differently. And it\'s really understanding that personality and tweaking yourself in order to meet a goal or in order to resolve an issue. I think having that understanding and going from there and understanding that you\'re going to have to change to work with that person is super important.', '2', 0, '0', '2', '2024-03-21 19:32:27', '2024-04-20 23:00:16', '2024-04-20 23:00:16'),
(31317, 18475, 854, 5161, 1, NULL, 21, '202432115333314129.mp4', 'For at least the past 15 years, I have worked in a position, front desk, greeting customers, answering phones, so I feel I have a lot of experience in that regard for this position.', '2', 0, '0', '2', '2024-03-21 19:33:35', '2024-04-20 23:00:16', '2024-04-20 23:00:16'),
(31318, 18475, 854, 5162, 1, NULL, 19, '202432115344295689.mp4', 'For difficult clients and customers, I would keep calm, ask them questions, let them talk, and try to find a resolution for their problem.', '2', 0, '0', '2', '2024-03-21 19:34:44', '2024-04-20 23:00:16', '2024-04-20 23:00:16'),
(31319, 18405, 853, 4945, 1, NULL, 55, '202432114345614898.mp4', 'How I\'ve kept my knowledge really is, you know, paying attention to the emails that come through, the trainings that come through. I always told my employees and my colleagues, you know, it\'s super important because banking just as insurance changes on a daily. The laws change, the policies and procedures changes. So staying up to date is super important, especially on those emails, trainings, anything that comes through, super important. But also I\'ve been leaning on LinkedIn news articles. A lot of that has helped me as well, just to keep up to date and in the know of what\'s going to, you know, what\'s happening in the world that affects my job, my career path, anything like that is super important. So really just being detailed oriented and not only utilizing company policy procedures and news articles and trainings, but also outside sources as well.', '2', 0, '0', '2', '2024-03-21 19:35:19', '2024-04-20 23:00:16', '2024-04-20 23:00:16'),
(31320, 18475, 854, 5163, 1, NULL, 21, '202432115355479193.mp4', 'I\'ve just learned to listen to them, don\'t get nervous or excited and just try to understand them, let them vent, keep calm, find a solution to their problem.', '2', 0, '0', '2', '2024-03-21 19:35:57', '2024-04-20 23:00:17', '2024-04-20 23:00:17'),
(31321, 18475, 854, 5164, 1, NULL, 20, '202432115371462426.mp4', 'I think what would separate me from other candidates would probably be that I have a lot of experience in dealing with the public parents and patients and customers.', '2', 0, '0', '2', '2024-03-21 19:37:17', '2024-04-20 23:00:17', '2024-04-20 23:00:17'),
(31322, 18521, 252, 2327, 1, NULL, 21, '202432115393731288.mp4', 'What attracted me to this position was that it is work from home, that it allows me to help people while providing for my own family. I do have a one-year-old son and a disabled spouse.', '2', 0, '0', '2', '2024-03-21 19:39:40', '2024-04-20 23:00:17', '2024-04-20 23:00:17'),
(31323, 18521, 252, 2328, 1, NULL, 41, '202432115403120895.mp4', 'Skills I would bring to this job is empathy, respect, active listening, and dedication. What motivates me is to provide for my family. Also, skill wise is the ability to adapt and listen. I\'ve been with all different kinds of people in this sense, where it was either retail or helping out at a nursing home, volunteering at a nursing home, things like that.', '2', 0, '0', '2', '2024-03-21 19:40:39', '2024-04-20 23:00:17', '2024-04-20 23:00:17'),
(31324, 18521, 252, 2329, 1, NULL, 72, '20243211542357833.mp4', 'What I liked most about my last company was I was able to help people and clarify things for them so that they understood what they were getting into. What I did not like about it was when my son was born, I had asked for a meeting to go over my needs slash wants because I breastfeed him exclusively, no bottles, no pacifiers, nothing. I was not able to get that. And then with, of course, having him with me 100% of the time, they heard him from time to time on our phone calls. I understand that\'s not professional, but to me it was discriminatory against my beliefs as to not wanting to bottle feed him or send him off to a daycare to get bottle fed when I exclusively breastfeed.', '2', 0, '0', '2', '2024-03-21 19:42:26', '2024-04-20 23:00:17', '2024-04-20 23:00:17'),
(31325, 18521, 252, 2330, 1, NULL, 64, '202432115434136095.mp4', 'I\'m looking for a new job because my current job is commissioned only, and I\'ve been working for the past two months with no pay, not really any guidance to improve, and no way of really knowing what I\'m doing wrong so that I can change that to get better. It\'s almost as if you\'re a new person for a day or two, and then after that you\'re on your own. And with me consistently asking questions as far as what I\'m doing wrong, can I learn something new so that I can get more in my plate that I know so that I can do more, rather than a certain type of call. This one would allow me to venture off and be more comfortable and ask those questions and get them answered.', '2', 0, '0', '2', '2024-03-21 19:44:01', '2024-04-20 23:00:17', '2024-04-20 23:00:17'),
(31326, 18521, 252, 2331, 1, NULL, 46, '20243211545039558.mp4', 'An ideal work day looks to me like getting up, answering any emails from my superiors, getting the tasks to do at hand for that day, checking in periodically to ensure that I\'m doing my job correctly, and taking criticism, not in a bad way, but in a good way to improve. With that said, I will also improve and be sure to not make those mistakes again, to ask questions to clarify to ensure that I am doing my job correctly.', '2', 0, '0', '2', '2024-03-21 19:45:14', '2024-04-20 23:00:17', '2024-04-20 23:00:17'),
(31327, 18285, 443, 3313, 0, NULL, 48, '20243211674197522.mp4', 'I guess I can share, I work for Florida One Insurance right now and we have situations where we have people, customers come up who are looking to lower their insurance and a lot of times will cross sell a life policy or a renter\'s policy to bring that premium down some. It seems like it has been successful several times, especially with Allstate, so that was a situation where I cross sold a product in order to give the customer a better outcome.', '2', 0, '0', '2', '2024-03-21 20:07:43', '2024-04-20 23:00:17', '2024-04-20 23:00:17'),
(31328, 18285, 443, 3314, 0, NULL, 46, '2024321169521878.mp4', 'Well, I came from California, actually I lived in California for about 20 years. Usually most of the brick and mortars that I worked for, they had underwriting guidelines for each carrier and that type of thing. Also you could look in the Florida statutes and you can find some insurance specific legislation. If you\'re a member of, let\'s say, an insurance thing for your specific county or even for the state, you can get a lot of information there as well.', '2', 0, '0', '2', '2024-03-21 20:09:08', '2024-04-20 23:00:17', '2024-04-20 23:00:17'),
(31329, 18285, 443, 3315, 0, NULL, 62, '202432116102453598.mp4', 'What I try to do here is I try to relate a story that\'s personal to me. A lot of times, especially with the nontraditional places I\'ve worked for, people come in, they just want basic insurance, just what the law requires, and I try to get them to see that that\'s really no insurance. They believe that it\'s a full coverage or whatever, but I try to tell them that full coverage can take on many different meanings and stuff like that. Sometimes they\'ll object to the higher price, but in the end, once you can relate it to them personally, a lot of times they\'ll come around to see that it would be a better deal to go forward with more coverage in the policy.', '2', 0, '0', '2', '2024-03-21 20:10:28', '2024-04-20 23:00:17', '2024-04-20 23:00:17'),
(31330, 18285, 443, 3316, 0, NULL, 75, '20243211612463569.mp4', 'Yeah, that\'s true. California is a very diverse population. As well, Florida is becoming that, even in Volusia County where I\'m at. I worked at the college, Daytona State College for about five or six years, and that taught me a lot about diversity. Because you met people from all parts of the world, so many different countries. The first thing that I try to do is pronounce their name correctly, ask them what the pronunciation is, and try to make them feel at ease. I try to envision also my face. You know, a lot of times people, when they see something different, they can\'t see their faces or their reactions. So a lot of times that could be a turnoff for people who are culturally different from yourself. So I try to talk slowly. I try to remember what my face looks like. I try to communicate with them, and if there\'s a situation, I try to find someone else who can help with communication. Try to make them feel at ease, not like they\'re being interrogated or something like that.', '2', 0, '0', '2', '2024-03-21 20:12:09', '2024-04-20 23:00:17', '2024-04-20 23:00:17'),
(31331, 18285, 443, 3317, 0, NULL, 80, '202432116134694557.mp4', 'Now, this is a big one for me because most of my experiences in the insurance industry, especially the non-traditional companies, selling policies is way up there and servicing policies is almost non-existent. So there\'s a fine line, I understand agencies have to sell policies, I get it, it\'s a business, I understand that completely. But I\'m one who believes that you can also add service and still sell policies. You have to work a little harder and stuff like that. I was working for Direct and National General, I was one of their main carriers, and now I\'m working for Florida One, and Florida One is a brokerage firm, and NatGen is one of their carriers, and you see the policies are in disarray because once that policy is sold, there is no more recognition, there\'s no going back to that policy. And with NatGen, they have their what-to-dos, and a lot of times people don\'t understand what it is for them to do. So the policy can cancel for some silly reason, like a missed signature or something like that.', '2', 0, '0', '2', '2024-03-21 20:13:52', '2024-04-20 23:00:17', '2024-04-20 23:00:17'),
(31332, 18531, 778, 4210, 0, NULL, 18, '202432116171040356.mp4', 'Well, I\'m a single mom, two kids, they\'re adult kids, and I also have two grandkids that are very young, under the age of five. One is about to be eight months tomorrow, the other is three years old.', '2', 0, '0', '2', '2024-03-21 20:16:46', '2024-04-20 23:00:17', '2024-04-20 23:00:17'),
(31333, 18531, 778, 4211, 1, NULL, 21, '202432116181249716.mp4', 'Hello, I\'m Lakeisha Johnson and the skills that I bring to the table are my health and life license and I\'m looking to further my career by adding property and casualty and series six and a couple other licenses as well.', '2', 0, '0', '2', '2024-03-21 20:18:17', '2024-04-20 23:00:17', '2024-04-20 23:00:17'),
(31334, 18531, 778, 4212, 1, NULL, 11, '20243211618456030.mp4', 'Well, an ideal work day would either be working from home in my home office or I can actually work in the offices if needed.', '2', 0, '0', '2', '2024-03-21 20:18:47', '2024-04-20 23:00:17', '2024-04-20 23:00:17'),
(31335, 18532, 778, 4210, 1, NULL, 111, '202432116191166355.mp4', 'Hello Dawn, this is Dean Newman speaking. First I\'d like to thank you for this video interview over at Indeed. Tell me about myself. Well, where do I begin? Well, I\'m a people person in the people business of helping people. That\'s who I am. What do I do best, Dawn? I\'m an insurance sales approach professional, obviously with a very, very strong passion in helping people with their insurance needs. And making sure that all of their household assets are covered. I connect all those dots. And what are those dots? Those are all insurable risk on the initial call. And making sure that all of their assets are properly covered. Are properly covered, okay? Because a true savings to our customer is knowing when their assets are properly covered. You don\'t want a situation where they come back, what do you mean I didn\'t have this coverage? What do you mean I didn\'t have enough coverage? Okay, and that\'s where your reputation comes in. That\'s where the E&O comes in, I should say. That\'s who I am and what I do best. I have the skills on the initial call of connecting. Listening first, what I call listen to learn. Before you can be a good communicator, you first must listen. Okay, obviously identifying those needs, recommending those needs based upon their budgets. Our customers\' budgets and needs are all different and closing the sale with the highest level of total customer satisfaction. Thanking them for the business, asking for referrals, because that\'s where repeat business comes in and retention and future growth for your agency. So that\'s who I am and what I do best. Thank you.', '2', 0, '0', '2', '2024-03-21 20:19:14', '2024-04-20 23:00:17', '2024-04-20 23:00:17'),
(31336, 18531, 778, 4213, 1, NULL, 19, '20243211619166763.mp4', 'What separates me from other candidates is my ability to listen to people and understand them because I\'ve been through a lot of different walks of life. So I understand what people are going through and my ability to relate to them and my resources in this community if they were to ever need them.', '2', 0, '0', '2', '2024-03-21 20:19:21', '2024-04-20 23:00:17', '2024-04-20 23:00:17'),
(31337, 18531, 778, 4214, 1, NULL, 15, '202432116194738350.mp4', 'They will say that I\'m a hard worker and that I will get the job done at any end, you know, and I don\'t stop until the job is done.', '2', 0, '0', '2', '2024-03-21 20:19:51', '2024-04-20 23:00:17', '2024-04-20 23:00:17'),
(31338, 18532, 778, 4211, 1, NULL, 149, '202432116215469280.mp4', 'What skills would I bring to this job? Well, I always start off by saying to the customer, everything I say to you is going to be in your best interest and for your own protection, not only for yourself but your family and loved ones. That rings a bell, that lights up the light bulb, that creates the value in the customer\'s mind. You\'re building rapport, relationship, trust, confidence, that you\'re going to take the time to listen. You\'re not going to be a robot and repeat, read and tell, where I connect the cells. So those are skills. That\'s not something you learn in training. It\'s something that comes from within you for a good number of years of experience. But more importantly, when I\'m on the phone, I don\'t sell insurance. What? You don\'t sell insurance? No, I sell it. What happens when you don\'t have the coverage, the endorsement, the insurance, the protection to properly cover you? You give them a reality check because as you know, we wear two hats. We\'re wearing a big hat as a sales representative and the second big hat is a psychologist. What I refer to as human mentality versus human psychology. Excuse me, I apologize. Human mentality versus human reality. OK, we have to give them a wake up call. So there\'s a lot of skills involved when you\'re on that initial call. But the biggest skill I have, like I said, I connect all those dots. And because I did that, I had the highest retention level with a company I worked for, close to 90 percent, because a lot of my team members would take the quick buck, the easy way, selling model lines, selling auto because that was the door opener. My motto is say no to mono. You\'re doing a disservice to your customer. What? Six months, a year, whatever the policy period is, you\'re just shopping again. So I connected all the dots. I did the home, the auto, the renters, the condo, the toys, the umbrella policy. And finally, I had the highest number of umbrella policies on the team ever with this company. OK, and with the underlying coverage as being with the same company, they gave the highest retention level. That\'s where the profitability comes in. It\'s the quality behind the quantity. That\'s a true skill. Thank you.', '2', 0, '0', '2', '2024-03-21 20:21:58', '2024-04-20 23:00:17', '2024-04-20 23:00:17'),
(31339, 18532, 778, 4212, 1, NULL, 95, '202432116234486241.mp4', 'What does an ideal workday look for you? Well I like to be prepared and that\'s where the CRM comes in because in this business you can\'t remember everything about everything. You have to take good notes on a previous conversation, do the highlights so when you call up you don\'t talk with egg on your face. You pick up the conversation, you close the policies. As simple as that. Company introduced CRM, I learned it quickly. Why? My sales increased obviously but it was to my benefit. I tweaked here, tweaked there, tweaked there and made it to make it more efficient and effective in closing those sales. My sales manager came to me, Dean what are you doing, your sales are up. I said what am I doing, I\'m just making this to work for me. Work smart. Period. Work smart. So she wanted all the other team members to get together in a meeting, well it never worked out so they all ended up calling me up. Dean what are you doing, what are you doing? But with technology today you have no choice, you have to adapt, you have to be flexible, you have to be a quick learner or else you have no choice, you shouldn\'t be in sales. That\'s my workday, going through the leads, setting my goals for myself. You have to budget your time, very, very important. Do the follow up. You have to stay on top because a lot of my customers have told me, wow in such a short consultation you told me more than my agents told me in the past 10, 20, 15 years. That\'s scary, that\'s a nightmare. That\'s where our professionalism comes in. Thank you.', '2', 0, '0', '2', '2024-03-21 20:23:46', '2024-04-20 23:00:17', '2024-04-20 23:00:17');
INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(31340, 18532, 778, 4213, 1, NULL, 146, '202432116262557092.mp4', 'What separates you from your other candidates? People are people. People are exactly the same. That works the same way in sales. We all have our different approaches. Some are more effective than others. What separates me from other candidates is the fact that I\'m a sales approach professional. Let me give you an example. Most important thing, you don\'t learn this in training. Before you can be a good communicator, you first must be a very good listener. Listen to learn. That\'s what I did with a customer. I listened for 10 minutes. He vented. I didn\'t ask him what the problem was. That\'s going to help me to help you better. He liked hearing that. Everything I say to you can be in your best interest for yourself and your family and loved ones. Yes, we are problem solvers, but we have to be good solution providers. More importantly, what separates me from other candidates is that I am a peace of mind provider. Knowing that when they go to sleep, themselves and their family and loved ones, I provided them with a peace of mind. That\'s what we\'re all about in this business. What are they getting in return for the premium? Shopping around for insurance is important. Saving money is like making money. I say that to the customer. What\'s more important is you have an understanding of the coverage. You know what you\'re getting in return for that premium. Being properly covered is a true savings. These are the things I say to the customer. This is what they like to hear. They don\'t want the order taker to reach from a script. I\'ve had the experience on the other side. I tell them, are you ready to listen? Listening is the most important factor that separates from other candidates. It\'s sad. You have to be a very good listener to close those sales. Thank you.', '2', 0, '0', '2', '2024-03-21 20:26:29', '2024-04-20 23:00:17', '2024-04-20 23:00:17'),
(31341, 18532, 778, 4214, 1, NULL, 57, '202432116273813025.mp4', 'If you recall my references, what would they say about you? Ah, Dean, he\'s such a great guy, nice to have around. He\'s a quick learner, gets along with everyone. He has great ideas. He thinks out of the box. Well, I\'m a marketing management major. That\'s how I always thought from day one, always out of the box. Okay, and the first thing I learned in marketing management was K-I-S-S. Keep it simple, stupid, okay? Even with all this technology, keep it simple. All right, the people want it simple. So that\'s what they would say about me. I was a go-getter. I met and I exceeded my goals. And that\'s just who I am and what I do best. That\'s something that\'s within me. It\'s my integrity. It\'s my dignity. It\'s my pride. It\'s my commitment to the customers that make me the person who I am today. Thank you.', '2', 0, '0', '2', '2024-03-21 20:27:40', '2024-04-20 23:00:17', '2024-04-20 23:00:17'),
(31342, 18465, 840, 4730, 1, NULL, 85, '20243211432896884.mp4', 'The goals for my last vision shooting work was not secure toss, they weren\'t really goals, they were more of daily activities I would have to do. The daily activities were writing reports at the end of the day, well not at the end of the day, writing them every hour of the hour. If any incidents happened, write that down during that time. I would have to go from the perimeter to the perimeter of the buildings if the doors were locked by the end of the day. I would also have to have everyone coming in the building sign in if they were an adult, wound them down, if any passed them to empty their pockets for anything metal. They were not allowed to carry weapons into the building. They were the goals that they had mostly every day. The simple tasks, very, very common easy tasks for us to do. I would be the receptionist at the ISD office. If needed be, I would escort someone out. I would escort someone out and call the local police department for them to come take someone.', '2', 0, '0', '2', '2024-03-21 20:32:19', '2024-04-20 23:00:17', '2024-04-20 23:00:17'),
(31343, 18465, 840, 4731, 1, NULL, 56, '20243211433245365.mp4', 'I have bilingual in Spanish, I am fluent in both English and Spanish, I can believe type about 45-50 words per minute, I haven\'t had to take a typing test in a long time, but if need be I can do one again and provide results for it. I\'m available anytime throughout the day or night if need be. If you need someone to work after, I can do that easy, if there\'s any extra training that you would like, I can offer to do that as well.', '2', 0, '0', '2', '2024-03-21 20:33:32', '2024-04-20 23:00:24', '2024-04-20 23:00:24'),
(31344, 18465, 840, 4732, 0, NULL, 47, '202432114362852673.mp4', 'I can be outgoing, I can be reclusive, I can be a lot of things. There are times that I\'m more outgoing than I am reclusive. There are a lot of times that I can hold a conversation a lot more professionally than other days. For a job, I can do it, but day to day, sometimes there are days that I cannot hold it that well. Personality wise, there\'s not a lot of difference between those two, so whatever the job needs me to be, I can be.', '2', 0, '0', '2', '2024-03-21 20:35:35', '2024-04-20 23:00:24', '2024-04-20 23:00:24'),
(31345, 18465, 840, 4733, 1, NULL, 51, '20243211437369925.mp4', 'Fast-paced work environment is great for me. Slow-paced, I don\'t mind either way. I like fast-paced work. I feel like I get more done. If there are things being piled on me, I don\'t mind that. I can work through it and get it all done. Management. I like being able to get in contact with management. I don\'t want them to have to be hovering over me. I want them to be able to trust that, hey, he can get his stuff done. We don\'t need to check on him. To be able to, okay, did you get this done? You did? Perfect. That\'s it. I don\'t feel like I need to have someone constantly watching over me.', '2', 0, '0', '2', '2024-03-21 20:37:45', '2024-04-20 23:00:24', '2024-04-20 23:00:24'),
(31346, 18465, 840, 4734, 1, NULL, 49, '202432114384432024.mp4', 'Being fluent in English and Spanish, as well as being able to be contacted any time throughout the day. It doesn\'t matter if it\'s 2am in the morning, it doesn\'t matter if it\'s 1am, it doesn\'t matter if it\'s 10pm at night. If you need me, you can contact me, I\'ll answer, and I can work remotely, probably 24-7 for a couple days before needing sleep. I don\'t mind working fast, slow-paced, I don\'t mind having someone watch over me, I don\'t mind not having someone watch over me, as long as I can get the work done, and I can show you guys that I can get the work done, that\'s what I\'m hoping to show you guys. Thank you for your consideration.', '2', 0, '0', '2', '2024-03-21 20:38:50', '2024-04-20 23:00:24', '2024-04-20 23:00:24'),
(31347, 18311, 845, 4788, 0, NULL, 13, '202432113445938771.mp4', 'is a place that I can move up in and a place that I\'m going to enjoy working with people, yeah.', '2', 0, '0', '2', '2024-03-21 20:45:03', '2024-04-20 23:00:24', '2024-04-20 23:00:24'),
(31348, 18311, 845, 4789, 0, NULL, 12, '202432113455455762.mp4', 'Experience I have with customer service, my first job at Food Sack Subway when I was 14, I still have customers asking about me. I enjoy working with people.', '2', 0, '0', '2', '2024-03-21 20:45:57', '2024-04-20 23:00:24', '2024-04-20 23:00:24'),
(31349, 18311, 845, 4790, 0, NULL, 19, '202432113465068015.mp4', 'I handle difficult customer interactions by trying to calm down the customer at first, trying to get to the root of the problem, and if I can help, I try helping. If not, I direct them to someone who can help them to get whatever problem it is that they need done.', '2', 0, '0', '2', '2024-03-21 20:46:55', '2024-04-20 23:00:24', '2024-04-20 23:00:24'),
(31350, 18311, 845, 4791, 0, NULL, 25, '202432113483271407.mp4', 'I\'d say most of my customers I\'ve ever had have always enjoyed me being around or me working in the facility. Pretty much, they make a good reason to actually go to work, so therefore, me making their day is important to me, so I always do that.', '2', 0, '0', '2', '2024-03-21 20:48:36', '2024-04-20 23:00:24', '2024-04-20 23:00:24'),
(31351, 18311, 845, 4792, 0, NULL, 17, '202432113492514370.mp4', 'My skills I have is clerical, I can type fast, I can do any office work, working with people has always been my niche, my passion, yeah.', '2', 0, '0', '2', '2024-03-21 20:49:30', '2024-04-20 23:00:24', '2024-04-20 23:00:24'),
(31352, 18490, 782, 4297, 0, NULL, 66, '20243211692177776.mp4', 'I\'m proficient of Microsoft Office with over two years of experience with Word, Excel, PowerPoint, and Outlook. I can also create spreadsheets, create tables, create pivot tables, also data visualization. I can also create documents and create slideshows. So I\'m pretty proficient in Microsoft and some other soft words because being an information system student, we did a lot of soft words. We studied a lot of soft words and also like my current job we use Microsoft Excel and create pivot tables and visualization as well.', '2', 0, '0', '2', '2024-03-21 21:03:21', '2024-04-20 23:00:24', '2024-04-20 23:00:24'),
(31353, 18541, 853, 4946, 1, NULL, 20, '20243211652388066.mp4', 'I\'m very familiar with Allstate and their policies, the culture. I used to work for Allstate, but I think, what was it, like two years ago, I was a licensed producer. I\'m trying to get my license back. I actually have an exam on Tuesday for the state exam. So I\'m very familiar with the culture of the company, which I do.', '2', 0, '0', '2', '2024-03-21 21:06:04', '2024-04-20 23:00:24', '2024-04-20 23:00:24'),
(31354, 18541, 853, 4947, 1, NULL, 25, '20243211671556478.mp4', 'I guess I guess what would I do in parties change change the parties or whatever I have to do to fit those and get the job done really I\'m used to change everyone gets comfortable but I\'m used to being on my feet and just whatever life throws at me I have whatever task that is adapt conquer pretty much', '2', 0, '0', '2', '2024-03-21 21:07:30', '2024-04-20 23:00:25', '2024-04-20 23:00:25'),
(31355, 18487, 800, 4436, 0, NULL, 25, '20243211483935700.mp4', 'So I\'m looking for a new job because I recently resigned from my previous job as a licensed insurance producer. It was a smaller family-owned business that didn\'t provide much room for growth. I\'m looking for a position that can offer me room to thrive as a new insurance producer.', '2', 0, '0', '2', '2024-03-21 21:07:32', '2024-04-20 23:00:25', '2024-04-20 23:00:25'),
(31356, 18487, 800, 4437, 1, NULL, 22, '20243211491877599.mp4', 'What attracted me most to this position was the opportunity to work for such a large company. The company has been around for almost 100 years, and I feel like I\'d be a really good addition to someone who\'s been around for such a long time.', '2', 0, '0', '2', '2024-03-21 21:09:20', '2024-04-20 23:00:25', '2024-04-20 23:00:25'),
(31357, 18541, 853, 4948, 1, NULL, 17, '202432116102491676.mp4', 'I would say anytime I don\'t know the answer to something, I\'ll try my best to answer the question but overall let them know that I will do everything I can to get the right information so there\'s no miscommunication or misleading information.', '2', 0, '0', '2', '2024-03-21 21:11:26', '2024-04-20 23:00:25', '2024-04-20 23:00:25'),
(31358, 18541, 853, 4949, 1, NULL, 34, '202432116123626323.mp4', 'My most rewarding professional experience would probably be when I was working for Allstate. I was bilingual, I am bilingual, but they put me in bilingual, it really took me out of my comfort zone to speak more of my native language. And when I was over to Overcome, those phone calls, because I believe the Spanish calls are harder than the English calls, because most of the time they think you\'re scammers, you know, they have trust issues with that, and it was really rewarding when you were able to help them, and they thank you, and they\'re happy that it was you on the other side of the line.', '2', 0, '0', '2', '2024-03-21 21:13:05', '2024-04-20 23:00:25', '2024-04-20 23:00:25'),
(31359, 18487, 800, 4438, 1, NULL, 42, '202432114134440869.mp4', 'What attracted me most to the position was the opportunity to be a part of such a large company that\'s been in business for almost 100 years, especially one that has such a reputable name as Allstate. I feel as though getting to contribute to helping those on a day-to-day basis by protecting their homes, vehicles, and other important assets is not just an important job, but also a fulfilling one.', '2', 0, '0', '2', '2024-03-21 21:13:47', '2024-04-20 23:00:25', '2024-04-20 23:00:25'),
(31360, 18541, 853, 4950, 0, NULL, 31, '202432116144040274.mp4', 'I would have to say definitely learning to be patient with people. Sometimes you don\'t know what kind of day they\'re having, so really stop, listen to them. I mean, stop and listen to them. You know, try to see what their needs are, because most of the time, people will tell you what they need just by listening to them. And they will uncover other needs that they\'re not looking for at the moment, but you can always bundle or help them out even more to make sure they\'re in good hands.', '2', 0, '0', '2', '2024-03-21 21:14:02', '2024-04-20 23:00:25', '2024-04-20 23:00:25'),
(31361, 18490, 782, 4298, 0, NULL, 116, '20243211621888012.mp4', 'So, I got the shift change recently and my boss assigned me to a person that I\'m supposed to be coaching and developing and when I started working with him he was really shy, he wasn\'t confident at all, he was making a lot of mistakes and my boss thought at the time that I was the right person to be coaching him because I\'m patient, I\'m empathic, I have a lot of empathy for people so my boss made me his direct report and I worked with him, I listened to him, I asked him how I can help him, I was supportive, I was always checking in and making sure he\'s okay, how I can better support him and how I can teach him what kind of tool he wants, what kind of training he\'s missing in order for him to grow and be a good performer because when I started with him he was really like, he wasn\'t a bad performer but he wasn\'t at the level where the company wanted him to be so I worked with him, I listened to him, I was patient with him and then right now he\'s pretty confident, he\'s a confident level one up, he\'s pretty confident in what he\'s doing, he makes less mistakes, he\'s confident as well like asking for help, before he couldn\'t ask for help, he thought that managers were too busy, they couldn\'t help but now when he needs help he knows when to call, he makes sure things', '2', 0, '0', '2', '2024-03-21 21:18:26', '2024-04-20 23:00:25', '2024-04-20 23:00:25'),
(31362, 18199, 782, 4295, 0, NULL, 60, '202432117455818879.mp4', 'Good evening. My name is Aishana Armstrong. Thank you for considering me for the position of the customer service position. I come, I\'m originally from the U.S. Virgin Islands, but I now stay in Florida. I\'ve been practicing here all my life. I graduated from Nova High School and now I\'m a nursing student for Broward College. And one thing I know that I really enjoy helping people. So after I graduated, all the jobs I\'ve had is in customer service because since right now I can\'t be a nurse, I realized that\'s the way I could fulfill that, that my want to help people, the customer service. So I enjoy doing that too. On my free time though, I like to make jewelry or I like to paint. Those are big help, de-stressors you would say. They help me remain calm and they\'re just fun to do. So yeah, thank you.', '2', 0, '0', '2', '2024-03-21 21:44:51', '2024-04-20 23:00:25', '2024-04-20 23:00:25'),
(31363, 18199, 782, 4296, 0, NULL, 89, '202432117495462815.mp4', 'Okay, when it comes to customer service, I bring a range of different skills that are very essential to provide good, positive interactions with various customers. One of the most important ones is excellent communication skills. It\'s important to have excellent communication skills so you can convey the information to the customers effectively. And you have to make sure while communicating with them, it involves listening to them attentively, whatever problem or questions they might have. So then you\'re able to then solve their problem or give them the best information. Another skill will be empathy, and a lot of empathy and patience will be kind of together because you need a lot of patience when it comes to customers because everyone\'s situation is different, everyone\'s mood is different, everyone has different emotions and things like that. So you have to be able to be patient and empathetic with the people who have various strains of emotion, whether that\'s sad, mad, or happy. With those two, those help me problem solve with the customers in an effective manner because if I know, if I could be empathetic enough and patient enough, I can understand where the person\'s coming from, and that will make me easier to help them problem solve. Also can adapt well with different situations because not everyone\'s customer situation will be the same, and not everyone will have the same problem. So you have to go with the flow. Thank you.', '2', 0, '0', '2', '2024-03-21 21:48:17', '2024-04-20 23:00:25', '2024-04-20 23:00:25'),
(31364, 18199, 782, 4297, 1, NULL, 24, '202432117511913922.mp4', 'I\'m very experienced with using Microsoft Office Sleek. I\'ve used various applications from it, mostly of course Word and Excel. But mostly I use OneNote to take notes, especially on my iPad. I use that to take notes. It\'s a good note-taking app. But I\'m experienced in Word, Excel, Outlook, and those various different programs that Microsoft offers.', '2', 0, '0', '2', '2024-03-21 21:51:25', '2024-04-20 23:00:25', '2024-04-20 23:00:25'),
(31365, 18199, 782, 4298, 0, NULL, 55, '20243211754275082.mp4', 'In my previous roles I was very known for overachieving when it comes to various goals that were set for the team and different targets. One perfect example was when I used to work at Walmart and I was the one who was in charge of exceptions and for that you would have to find items that were listed that you couldn\'t find them around the store or they\'re listed as zero items to stock and you have to go find them in the back or whatever or wherever you can find them in the store. So I was normally in charge of that and because of that I used to always make sure my scores are high. My scores were always 95 and up which is very good because normally if I weren\'t there it was normally like below 90. So when I was there I was always trying to go above and beyond make sure I find every single item because for the customers to have the satisfaction of getting the items they ordered.', '2', 0, '0', '2', '2024-03-21 21:52:39', '2024-04-20 23:00:25', '2024-04-20 23:00:25'),
(31366, 18199, 782, 4299, 0, NULL, 29, '202432117562659935.mp4', 'or me personally, I\'ve never had a problem with another team member at the place I work. But if I were to have a problem with a team member, I would try to do a one-on-one conversation with them so we could discuss of what\'s happening and why we\'re having these issues. I would try to listen best to their concerns and suggestions so then maybe we could compromise or find a way to stop these issues.', '2', 0, '0', '2', '2024-03-21 21:55:52', '2024-04-20 23:00:25', '2024-04-20 23:00:25'),
(31367, 17748, 541, 3613, 0, NULL, 36, '202432115404587480.mp4', 'you', '2', 0, '0', '2', '2024-03-21 22:39:42', '2024-04-20 23:00:25', '2024-04-20 23:00:25'),
(31368, 17748, 541, 3614, 0, NULL, 52, '202432115553255121.mp4', 'you you', '2', 0, '0', '2', '2024-03-21 22:42:54', '2024-04-20 23:00:25', '2024-04-20 23:00:25'),
(31369, 18366, 867, 5125, 1, NULL, 40, '20243211812144785.mp4', 'The first question asks how do you prioritize tasks? Well I\'m actually a big journalist so what I mean when I say that is I have everything in the schedule so I really do push to go and do everything how it\'s supposed to be how when it\'s supposed to be and if I don\'t and I\'m very big on OCD so if I don\'t it kind of like those and throw me off my pivot but other than that I really just strive to like do it as it\'s supposed to be done when it\'s supposed to be done and if not it\'s gonna irritate me so much.', '2', 0, '0', '2', '2024-03-21 23:01:37', '2024-04-20 23:00:25', '2024-04-20 23:00:25'),
(31370, 18366, 867, 5126, 1, NULL, 53, '20243211824333081.mp4', 'I\'m very big on word of wisdom so my last manager she would just always like give me like like hey you\'re doing a great job you know and she would just always made me feel like this place that I\'m working at is a place that she wants me to be at so she would just always like motivate me and like just always be super super optimistic and then that just made me want to be there that made me want to come to work that made me want to do my job that made me want to like you know do better and I feel like since it\'s a big love language of mine not saying I\'m gonna get it everywhere I go but knowing that I spoke on it like hey word of wisdom you know keeps me on my a-game and she actually listened you know that just helped me be the best that I can be at any and everything', '2', 0, '0', '2', '2024-03-21 23:03:04', '2024-04-20 23:00:26', '2024-04-20 23:00:26'),
(31371, 18366, 867, 5127, 1, NULL, 70, '20243211843076310.mp4', 'I love working in a fast-paced work environment and it honestly just typically depends on the day. Some days you want work to be like slow, easy, steady and then some days you want it to be like okay let\'s get it done. You know it\'s that drive on the most days when it\'s fast-paced. It\'s that drive of knowing like I\'m getting it done you know and not only am I getting it done but you know like it\'s working out you know it\'s not it\'s positive working out and it\'s it feels great and you know knowing that like I\'m doing my job the best I can and then my manager looks down and sees that and like you know just getting like hey girl like I see you\'re doing a good job you know that makes you want to do better and then I know that some days it could be slow pace you know and then like knowing like just a manager who just sees like hey you you\'re not on your A game today what\'s going on so a very like understanding management style in a very like sometimes 50-50 chill sometimes fast-paced workspace you know I feel like that that\'s life and sometimes it goes like both ways', '2', 0, '0', '2', '2024-03-21 23:04:56', '2024-04-20 23:00:26', '2024-04-20 23:00:26'),
(31372, 17748, 541, 3615, 0, NULL, 41, '20243211664611467.mp4', 'you', '2', 0, '0', '2', '2024-03-21 23:05:09', '2024-04-20 23:00:26', '2024-04-20 23:00:26'),
(31373, 18366, 867, 5128, 1, NULL, 56, '202432118254641411.mp4', 'What separates you from other candidates? Well, I feel as though I am a very, very, very positive person and I bring out great energy. I feel like in a workplace and sometimes not even in a workplace, even when you\'re like on the phone transferring energy, I feel like sometimes people want to hear like this person cares, you know, this person wants to know, this person wants to talk. You know, I feel like when you give a great energy to everybody, people want to be around you. People want to talk to you. People want to tell you things. And I feel like I\'m a great candidate because that\'s what I bring to the table. I\'m a great person at, you know, pitching things, at selling things, at, you know, telling people this and that, the third. And I feel like a lot of other people aren\'t great at, you know, being outspoken when it comes to certain things like that. So that\'s why I feel like I\'m a great candidate.', '2', 0, '0', '2', '2024-03-21 23:26:09', '2024-04-20 23:00:26', '2024-04-20 23:00:26'),
(31374, 18366, 867, 5129, 1, NULL, 44, '20243211827274521.mp4', 'If I call you a reference, what would that be? My references would say that I am very dependable, like if you need me, I\'m coming. I\'m very loyal, I\'m very understanding, like I am literally just an easygoing person when it comes to any and everybody. You know, I give a lot of people multiple chances. Sometimes when I\'m not supposed to, I just do because my heart tells me I need to. You know, I\'m a very like calm person, you know, I\'m a very like loving person. I just, I\'m always there. So if they would call you and talk to you about me, they would always be like, she\'s just a free spirited, loving, warm person.', '2', 0, '0', '2', '2024-03-21 23:27:19', '2024-04-20 23:00:26', '2024-04-20 23:00:26'),
(31375, 17748, 541, 3616, 0, NULL, 141, '202432116313652021.mp4', 'you you you you you', '2', 0, '0', '2', '2024-03-21 23:28:54', '2024-04-20 23:00:26', '2024-04-20 23:00:26'),
(31376, 17748, 541, 3617, 0, NULL, 81, '202432116383259861.mp4', 'you you you', '2', 0, '0', '2', '2024-03-21 23:36:54', '2024-04-20 23:00:26', '2024-04-20 23:00:26'),
(31377, 18543, 854, 5160, 0, NULL, 23, '202432120523616293.mp4', 'Hi, what I\'m looking for in a new position would be just a place where I can use my skills that I have, but also branch out and learn something different. I\'m looking for a company that is stable, professional, and just all around a great environment to work, learn, and thrive.', '2', 0, '0', '2', '2024-03-22 00:52:01', '2024-04-21 23:00:02', '2024-04-21 23:00:02'),
(31378, 18543, 854, 5161, 0, NULL, 10, '202432120541641799.mp4', 'But my background, oh my God.', '2', 0, '0', '2', '2024-03-22 00:53:47', '2024-04-21 23:00:04', '2024-04-21 23:00:04'),
(31379, 18543, 854, 5162, 1, NULL, 140, '20243212059414374.mp4', 'I am so sorry for the last question. I misread. I thought I had another one And then said I stared at the camera like an idiot quickly, I Bring a lot of skill sets as far as organization admin even working in the AC industry that brought a lot of multitasking knowing where technicians are Knowing different problems different areas things of that nature I would say that would be a skill set that I Bring to the table. I\'ve trained a lot of people in different office environments, too So I\'ve kind of seen a mixture of how other people work Compare it to my own, you know tips and tricks along the way. I\'ve definitely absorbed. I think that well-rounded experience has definitely Brought some great things that I can bring to the table. Once again, I am so sorry I\'m staring like an idiot touching my face like it\'s not me. I\'m so sorry Now to answer question number three, how do you handle difficult clients? A lot of people just want to be seen and heard It\'s one of those It\'s it you don\'t take it personally if somebody\'s yelling at me over the phone I Agree with them to a point of I\'m hearing you as a human and we definitely Take it into consideration once you take the emotion out of The fact that it\'s not probably not personal to you and they\'re just upset and you need to provide a solution It\'s a it\'s a great way in their eyes. You\'re listening. You\'re not treating them like a number but you\'re also Putting your problem-solving skills to the test You are kind of thinking outside the box. I think some of my best customer service with angry people was thinking outside the box a little bit and I think really that is just a great way to start You definitely have to do some personality management and kind of read the room or their voice over the phone but yeah, I would say definitely take all of The emotion out of it on your end so you can think cool calm and collectively', '2', 0, '0', '2', '2024-03-22 00:59:52', '2024-04-21 23:00:04', '2024-04-21 23:00:04'),
(31380, 18543, 854, 5163, 0, NULL, 102, '20243212152258169.mp4', 'What have I done to improve my verbal and communication skills? It\'s actually really funny. I have a few different mentors and bosses that over the years I have picked up little words or sayings from them and it\'s one of those things that\'s not your typical corporate lingo or jargon. So that\'s a way I\'ve kind of broadened my vocabulary. I\'ve also learned a lot of things in continued education classes, key phrases to say, things that will not commit you to something entirely or kind of put your exposure out there. That\'s a big one for me and it\'s really helped me. What have I done to improve my listening skills? This is a big one. You listen to listen and you don\'t listen to answer. Everybody\'s entitled to certain things whether you\'re dealing with an angry customer or if you\'re dealing with a policy and procedure that\'s maybe not a process that you\'re used to or you can see a different way to streamline a process. I mean everybody has their method for a reason and there\'s always room to put in your input. I\'m sorry. I\'m a little taken off right now and it\'s really kind of helped me when I listen to listen and not listen to react.', '2', 0, '0', '2', '2024-03-22 01:03:33', '2024-04-21 23:00:04', '2024-04-21 23:00:04'),
(31381, 18543, 854, 5164, 0, NULL, 79, '20243212192690870.mp4', 'The firm I work in now, we do health insurance, we do life insurance, we do annuities and financial planning, but what sets me apart is we are actually affiliates with a property and casualty company, Key Agency in Inglewood. They\'ve been around for many, many years. I have definitely worked and seen the environment, the pace, also experienced a lot of lines that property and casualty companies offer. It\'s been kind of cool to see some of the other agents, once again, learning from them, key phrases, corporate lingo, things like that. Another thing that would separate me as well is when you guys are doing payroll and HR, I have a little bit of experience with PEO platforms, company of paychecks is who I deal with now, but I do have an understanding of that as well. I think that being exposed to that industry while still working in the field that I do is something that sets me apart.', '2', 0, '0', '2', '2024-03-22 01:08:00', '2024-04-21 23:00:04', '2024-04-21 23:00:04'),
(31382, 18367, 867, 5125, 1, NULL, 47, '202432120134513920.mp4', 'How I prioritize tasks is by making a list at the beginning of each day and determining the importance and urgency of the set task items. I keep myself on track by using things like a calendar, post-its, a dry erase board to make sure that everything stays organized and then get the items done by deadline and try to see what what specific needs are meant to get the day rolling.', '2', 0, '0', '2', '2024-03-22 01:13:46', '2024-04-21 23:00:04', '2024-04-21 23:00:04'),
(31383, 18421, 141, 5186, 1, NULL, 52, '2024321211421819.mp4', 'Hi there. My name is Alex. A few things that are important for me when determining my career. First of all, what is the job? I have a major in public management, leadership and policy, and a minor in political science. It\'s a bachelor\'s degree. Now, I\'m not only going to take a job in that field. Right now, I just want to get experience and learn and grow as an employee and I want to help the company make profit and grow. I want to be a team player. What is the office culture? What is the pay? I\'m not going to be greedy, but I do need to support myself and save. What\'s the options for upward mobility? Are there leadership positions I can take on later on? What are the benefits? These are all important things to me.', '2', 0, '0', '2', '2024-03-22 01:14:22', '2024-04-12 20:42:48', '2024-04-12 20:42:48'),
(31384, 18421, 141, 5187, 1, NULL, 40, '202432121151453425.mp4', 'There are a lot of things that motivate me, but where I am right now in my life and in my career, what motivates me the most is the potential for me to grow and learn as an employee. I want to unlock my full potential to be a great employee and to contribute to the workforce in the best way that I can. And really it\'s just growth, growth, and more growth. That is what drives me. I want to get better at every job that I do. I want to make my supervisors pleased with my performance. And I want to go home at the end of the day not feeling ashamed, but feeling proud of my work.', '2', 0, '0', '2', '2024-03-22 01:15:16', '2024-04-12 20:42:48', '2024-04-12 20:42:48'),
(31385, 18421, 141, 5188, 1, NULL, 54, '202432121171778504.mp4', 'I\'m currently a student at Ohio State. This is my last semester and I will be graduating in early May. That is my most important goal at this moment. I want to graduate and I\'m completely on track to. Nothing is suggesting otherwise. After that I really want to get a real grown-up job. Right now I\'m working two part-time jobs but this fall I\'m moving into an apartment. I\'m paying for myself and just my entire life I\'ll be paying for myself so I want to get a job and be a productive member of society to support myself and that is my next most important goal. After that just secure stability for myself, save as much money as I can and live well below my means so I can afford a better apartment and a car and things like that.', '2', 0, '0', '2', '2024-03-22 01:17:19', '2024-04-12 20:42:48', '2024-04-12 20:42:48'),
(31386, 18421, 141, 5189, 1, NULL, 42, '202432121182321040.mp4', 'It\'s less so insurance and more so the company. I think that this company has a lot of potential for me to really grow as a person and as an employee and I think I can really see myself blossom into just being a really productive member of society working here. I don\'t have any particular passion for insurance but that\'s the job here and I really think that it\'s less so what I\'m selling and me improving as a person. I think this job is going to be a great one for me to grow as a person and as an employee and of course I\'ll generate a lot of revenue for the company and I think everyone wins at the end of the day.', '2', 0, '0', '2', '2024-03-22 01:18:24', '2024-04-12 20:42:48', '2024-04-12 20:42:48'),
(31387, 18367, 867, 5126, 0, NULL, 80, '202432120254153158.mp4', 'How did the best manager you ever had to motivate you to perform well, why did that method work? I am actually working for the best manager I have ever had. He focused on team functionality and growth. We as a team come together to resolve issues using the E plus R equals O outcome. Pausing to reflect to make the best possible outcome has led to great leadership skills from the whole team. You know, everything is time sensitive, but really taking that moment to calm and remove the emotion from the scenario and to really establish what\'s going on and even trying to prevent it from happening again has led to an amazing amount of future trainings and different ways that we manage to do things. I would say that that method works really well with me and has worked well with our team. I hope that answered the question.', '2', 0, '0', '2', '2024-03-22 01:18:34', '2024-04-21 23:00:05', '2024-04-21 23:00:05'),
(31388, 18551, 541, 3613, 1, NULL, 13, '202432121232946078.mp4', 'Which player is most important? I would say out of the nine players, your pitcher. The pitcher can win the team for you.', '2', 0, '0', '2', '2024-03-22 01:23:38', '2024-04-21 23:00:05', '2024-04-21 23:00:05'),
(31389, 18551, 541, 3614, 0, NULL, 12, '20243212124276406.mp4', 'My work ethics, while working and determined to win at pretty much any cost. I refuse to lose.', '2', 0, '0', '2', '2024-03-22 01:24:11', '2024-04-21 23:00:05', '2024-04-21 23:00:05'),
(31390, 18551, 541, 3615, 1, NULL, 11, '20243212124547831.mp4', 'I think it\'d be perfect and laugh what I\'m doing now work remotely now work I go to office two days a month and the rest of time', '2', 0, '0', '2', '2024-03-22 01:24:58', '2024-04-21 23:00:05', '2024-04-21 23:00:05'),
(31391, 18551, 541, 3616, 1, NULL, 12, '202432121252141417.mp4', 'I\'m actually going to give you feedback and also give you some room at the same time.', '2', 0, '0', '2', '2024-03-22 01:25:26', '2024-04-21 23:00:05', '2024-04-21 23:00:05'),
(31392, 18551, 541, 3617, 1, NULL, 10, '202432121254522649.mp4', 'I have no fear, just only incitement. Starting a new job is always a little scary, but only incitement.', '2', 0, '0', '2', '2024-03-22 01:25:47', '2024-04-21 23:00:05', '2024-04-21 23:00:05'),
(31393, 18367, 867, 5127, 0, NULL, 90, '202432120384782979.mp4', 'What type of work environment do I prefer? Management style. Well, I prefer to have a very busy day. I will even take it to the next level to be proactive to get ready for the next day. An example within the veterinary world, I was with the surgical team. I would even prepare for the surgeries for the next day with the packs. I won\'t bore you with all the details with that. My current job is with my reporting. I set up for the reports within the system that I work with and then the reports itself for the following weeks, months, years. I have it all organized and ready to go so that way it can be easily accessed and we can do it as quickly and efficiently. Management style. Once I\'m confident in my job duties, I take great pride in how I can organize it in my way to be the most proficient as possible. I have had great trust from my managers that I am doing everything as efficiently as possible to be the most productive and helpful. I hope that answered your question. Thank you.', '2', 0, '0', '2', '2024-03-22 01:37:01', '2024-04-21 23:00:05', '2024-04-21 23:00:05'),
(31394, 18367, 867, 5128, 0, NULL, 84, '20243212045351432.mp4', 'What separates me from other candidates? Well, I have a deep desire for open communication and honesty. I take great pride in teamwork. Getting to know people. You know, we are a work family. I do have a loyalty to my job duties. And then the eagerness to always improve. Going back to honesty, you know, I am currently still employed, which I\'ve said during my interview process. My boss actually knows that I\'m looking for other employment. This has nothing to do with Herzog itself. It has everything to do with the travel to get there. It\'s currently in Irving. So that\'s why I\'m looking for other places. But I live here in Azle. I\'m looking for a place to grow in, to find a team, to build new relationships. And I\'m hoping that I can start one at your facility. Thank you.', '2', 0, '0', '2', '2024-03-22 01:43:53', '2024-04-21 23:00:05', '2024-04-21 23:00:05'),
(31395, 18367, 867, 5129, 1, NULL, 38, '20243212049654441.mp4', 'If you were to call, if you were to call one of my references, what would they say about me? They would say that I\'m caring. They would say that I\'m loyal. They would say that I have strong work ethic. And they would say that I\'m trustworthy. And if they were to ask me, I would be there for them. And that has to do with my work relationships and personal relationships. I feel pretty confident in that answer.', '2', 0, '0', '2', '2024-03-22 01:49:07', '2024-04-21 23:00:05', '2024-04-21 23:00:05'),
(31396, 18496, 819, 4637, 0, NULL, 24, '202432121582236763.mp4', 'Hello, my name is Jeff Harrison. Thank you for the opportunity. What skills do I bring to the job? Well, I\'ve got a proven track record of sales and customer service, and also conflict resolution. I\'ve dealt with that over the course of 27 years being a restaurant manager. So, I\'ve got a proven track record of sales and customer service, and also conflict resolution. I\'ve dealt with that over the course of 27 years being a restaurant manager. I\'ve dealt with that over the course of 27 years being a restaurant manager. I\'ve dealt with that over the course of 27 years being a restaurant manager.', '2', 0, '0', '2', '2024-03-22 01:57:35', '2024-04-21 23:00:05', '2024-04-21 23:00:05'),
(31397, 18388, 191, 1356, 0, NULL, 24, '202432118575523472.mp4', 'Hi, what has me looking for a new career is the opportunity for my work ethic to really reflect what I\'m getting out of my career. I believe that this market gives me the chance to grow and accomplish my career goals in the business world due to my experience in the sales industry for the last six years.', '2', 0, '0', '2', '2024-03-22 01:57:57', '2024-04-21 23:00:05', '2024-04-21 23:00:05'),
(31398, 18496, 819, 4638, 0, NULL, 22, '202432121595845675.mp4', 'In terms of professional development, I just believe that it\'ll present a healthy challenge that I have not been faced with in years in the restaurant industry and something that I look forward to. Also just the opportunity to learn a new trade, acquire the new certificates, things of that nature that\'s of interest to me.', '2', 0, '0', '2', '2024-03-22 01:59:28', '2024-04-21 23:00:06', '2024-04-21 23:00:06'),
(31399, 18496, 819, 4639, 1, NULL, 25, '20243212204326249.mp4', 'I can\'t necessarily say that I\'m fearful of anything about getting the job. I guess maybe fear of the unknown. But in terms of dealing with people, I\'ve been doing this my entire life. I understand what makes people tick and I understand how to read the room. As long as you listen, you\'ll be able to get where you need to go with any guest.', '2', 0, '0', '2', '2024-03-22 02:00:50', '2024-04-21 23:00:06', '2024-04-21 23:00:06'),
(31400, 18388, 191, 1357, 0, NULL, 23, '2024321191750077.mp4', 'I want to choose insurance due to the fact that I worked at Enterprise Mobility for the past three years and I have helped many customers handle their auto rental needs through their insurance company. So I am very familiar with what kind of help people are looking for out of their personal insurance company and what kind of person you need to be in order to get what they need out of it.', '2', 0, '0', '2', '2024-03-22 02:01:10', '2024-04-21 23:00:06', '2024-04-21 23:00:06'),
(31401, 18496, 819, 4640, 1, NULL, 81, '20243212231936133.mp4', 'Honestly, there were no real challenges with the last job, and that was a big part of the problem. I need that to stay motivated, to feel like I\'ve got a purpose, to feel like I\'m actually accomplishing something, and I wasn\'t getting that with them. I can take you back to when I was a general manager at Lucky Dog Grill. It was there from 2013 to 2018. And when I was handed the keys, I was told that we\'d be lucky to make it a month. Over the course of two years through rebranding, menu changes, proper training, proper hiring for that matter, we were able to double our profits in two years. Five years was about 70%, just shy. So that was a challenge, because when I first took over and implemented all the different changes, things got a lot worse before they got better. And for a minute, I kind of thought that I might\'ve made a mistake and left the business hung out to dry. But in the waning hours, we took off one night. Actually, I didn\'t tell you that it was June 10th of 2013, and we just never looked back.', '2', 0, '0', '2', '2024-03-22 02:03:35', '2024-04-21 23:00:06', '2024-04-21 23:00:06'),
(31402, 18388, 191, 1358, 0, NULL, 25, '2024321194233513.mp4', 'The thing that mostly motivates me is my family, making my parents proud with what they were able to give me growing up, coming from another country with basically nothing. My dad has been able to create a really good life for me and my family and I want to be able to reciprocate that so in his future I can also make him proud and have my parents retired.', '2', 0, '0', '2', '2024-03-22 02:04:05', '2024-04-21 23:00:06', '2024-04-21 23:00:06'),
(31403, 18496, 819, 4641, 0, NULL, 29, '20243212262665020.mp4', 'He was really just no nonsense with me. He\'s a straight shooter, which is what I enjoy. You don\'t have to coddle me. I just need to get on the same page and then we\'ll take from there. When you try to finesse anything and you try to coddle me or take it easy, I\'m going to sense the energy in the room. I just need to know what\'s going on so we can tackle it. ', '2', 0, '0', '2', '2024-03-22 02:05:45', '2024-04-21 23:00:06', '2024-04-21 23:00:06'),
(31404, 18388, 191, 1359, 0, NULL, 86, '20243211981971817.mp4', 'I believe that I would be a really good fit for the position that you guys currently have open due to my experience in business-to-business sales. So while in my time working at Enterprise Mobility, I was specifically a manager at the Yakima location. I also started working at the Spokane locations and in both areas I was able to grow their market by at least 20% in Yakima and 27% over in the Spokane area due to my ability to market myself to different body shops and different insurance agents as well. So I am very familiar with the insurance process as well. I\'ve helped plenty of customers with their insurance claims and their insurance policies when it comes to their auto rental needs. Whether it be contacting their insurance agents or really looking over their policy with them and seeing what they\'re able to get out of their policy as for the rental. I\'m also really familiar with sales quotas. So I\'ve been in the sales industry for about six years now and I\'m really good at mentoring other people. In my time with Enterprise, I was able to promote at least three employees out of their roles due to improving their personal numbers and sales and having that reflect to the upper management team. So that is why I believe I would be a great fit for this company or this position.', '2', 0, '0', '2', '2024-03-22 02:08:25', '2024-04-21 23:00:06', '2024-04-21 23:00:06'),
(31405, 18388, 191, 1360, 0, NULL, 16, '202432119131119268.mp4', 'What it means to me being self-driven is having a fire or a passion that really hungers you to chase the future that you\'re desiring to live without needing a reminder of why you\'re really doing it in the first place.', '2', 0, '0', '2', '2024-03-22 02:13:14', '2024-04-21 23:00:06', '2024-04-21 23:00:06'),
(31406, 18495, 429, 3865, 1, NULL, 45, '2024322049219370.mp4', 'I have previously worked for an athletic recruiting company for college coaches and student-athletes where essentially we would reach out to high school students and we would reach out to the parents first, kind of gauge their interest in our program where we had a portal where we connect with college coaches throughout the country and then eventually get the student involved and just kind of gauge what the family situation was, what they were looking for, what they needed and basically sell them membership packages within our program to connect them with college coaches and try and help them get more visibility and find somewhere to play in college.', '2', 0, '0', '2', '2024-03-22 05:49:06', '2024-04-21 23:00:06', '2024-04-21 23:00:06'),
(31407, 18495, 429, 3866, 1, NULL, 40, '2024322050564490.mp4', 'I mostly enjoy helping people in my previous jobs. I\'ve worked in claims through Allstate Insurance and then with the college recruiting. Basically, I just like, you know, with claims helping people in times of need when they\'ve gone through something of damages at their home and helping them get back on their feet, get back to normal, and then with college recruiting, you know, helping kids advance along in their goals of not only playing in college but getting a good education. So that\'s what motivates me is just trying to do my part and help people out as best as I can.', '2', 0, '0', '2', '2024-03-22 05:50:59', '2024-04-21 23:00:06', '2024-04-21 23:00:06'),
(31408, 18495, 429, 3867, 1, NULL, 42, '20243220515322029.mp4', 'I have previous experience in the insurance industry, so I understand policies and coverages very well and being able to explain that to customers. And really, working in claims prior, I just wanted something a little bit more straightforward where in the property claims, you do wear a lot of hats where you have to balance things out whereas this is more just focused on the customer itself and just getting them to understand their policies and coverages and helping them find what they need best in terms of coverage. And again, I feel I have good experience in understanding policies and being able to relate that to people in a way they can understand.', '2', 0, '0', '2', '2024-03-22 05:51:55', '2024-04-21 23:00:06', '2024-04-21 23:00:06'),
(31409, 18287, 443, 4496, 0, NULL, 60, '20243220211938862.mp4', 'Hello, Mr. Hasim and Team Hasim there at Farmers Insurance. My name is Angie or Angelica. My apologies, my laptop wasn\'t working on the microphone. So I\'m just going to use my phone and hold my phone up. For the first question, it is saying what\'s important to me for my next career. And I\'m going to answer that in Spanish. So, las cosas que son importante para mí, para mi carrera, este sería, primero sería el tipo de trabajo que estoy haciendo. So ayudando a la gente y ayudando a la gente en la comunidad es lo que es más importante para mí. Y este, siendo seguranza, seguranza si es para el carro o para la casa, ese es algo que es algo que es necesario para toda la gente. Pues ayudando a la gente en ese aspecto, eso es importante. Y la segunda cosa sería este, el grupo con quien estoy trabajando, que todos tenemos las mismas ventajas.', '2', 0, '0', '2', '2024-03-22 07:22:19', '2024-04-21 23:00:06', '2024-04-21 23:00:06');
INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(31410, 18287, 443, 4497, 0, NULL, 53, '20243220252236843.mp4', 'Okay, so for question number two on the first one, since it\'s only giving me a minute and zero attempts after this, was to finish number two, serian numero dos, la razon seria el grupo con quien trabajo, que todos tenemos las mismas metas y que queremos ayudar a la comunidad y a la gente que viene a la oficina. So that was that one. I just wanted to finish that. And then for this one, what motivates me the most, number one would be family. Definitely what I do for my family. And second would be helping the community or helping people, working with a team obviously that has that same, what we all want to do is help the community. That would be ideal. But those are the two things that motivate me the most.', '2', 0, '0', '2', '2024-03-22 07:26:13', '2024-04-21 23:00:06', '2024-04-21 23:00:06'),
(31411, 18287, 443, 4498, 0, NULL, 54, '20243220345453387.mp4', 'Okay, para la tercera pregunta, ¿cuáles son mis puntos que son fuertes y débiles? Para la primera sería los fuertes, es que aprendo las cosas muy rápido. Serían con tecnología o los procesos que están en la oficina, sí aprendo las cosas muy rápido. Y la segunda sería, pues naturalmente me gusta ayudar a la gente, la comunidad, cualquier cosa o lo que se necesita. Y una cosa débil sería, pues teniendo experiencia en la oficina, que es más reciente. Claro, sí tengo experiencia, pero siendo más reciente me gustaría estar en la oficina, ojalá con ustedes, y tener más experiencia ayudando a la comunidad.', '2', 0, '0', '2', '2024-03-22 07:35:48', '2024-04-21 23:00:06', '2024-04-21 23:00:06'),
(31412, 18287, 443, 4499, 0, NULL, 54, '20243220375345495.mp4', 'Okay, for question number four, it says, what are the two examples of work-related tasks that I don\'t particularly enjoy? This is funny. I think this is one of the questions that was on the previous little questionnaire that I did through Farmers Insurance. And there isn\'t really anything that\'s work-related that I don\'t particularly enjoy. I mean, if it was even up to having to clean our work area in the bathroom area or something like that, that\'s not a problem. So I think every process in the office is a learning experience, and there isn\'t really anything in the office or work-related that I\'m not going to get of some value or learn something from that process.', '2', 0, '0', '2', '2024-03-22 07:38:47', '2024-04-21 23:00:06', '2024-04-21 23:00:06'),
(31413, 18287, 443, 4500, 0, NULL, 53, '20243220464270216.mp4', 'For the last question, where do I see myself from 5 to 10 years professionally? I would like to be with the same company and be an expert in the work I am doing. Of course, where I am working, I would like to be with a second family. So, being with that same company, that would be something that I would like a lot. And second, professionally, would be to finish school and get my university degree. That is all. Thank you.', '2', 0, '0', '2', '2024-03-22 07:47:36', '2024-04-21 23:00:06', '2024-04-21 23:00:06'),
(31414, 18232, 817, 4621, 1, NULL, 109, '2024322614444793.mp4', 'Um, so I was working for this credit card company and this guy was in the process of buying a house. And, um, I don\'t quite know, like with the, um, like, like how, like how you go about buying a house, but he has submitted his offer to buy the house. And apparently in between the time he submitted the offer until, um, that moment he called me, he received a late fee and then they must have found other late fees from years ago. Like it was just a mess and it was stopping him from being able to move forward with the purchase of his house. So of course he called, he\'s irate. He\'s like, he\'s irate, but he\'s like, um, you know, you can just tell like he\'s desperate. He just wants some help. And that would have been a time that if I had just, if I could like blink my eye, turn the key, press a button, I would have made all those late fees go away for him. And I would have felt like that was justifiable. Um, and like, I don\'t know, do a workaround. I don\'t know. Um, but unfortunately I wasn\'t able to do that. I was able to take away a few of the late fees. I just not, I just wasn\'t able to take away all of them that helped. Um, you know, the, the few I took away, but you know, it didn\'t help like he needed it to help. So, yeah.', '2', 0, '0', '2', '2024-03-22 11:14:06', '2024-04-21 23:00:06', '2024-04-21 23:00:06'),
(31415, 18232, 817, 4622, 1, NULL, 57, '20243226152683374.mp4', 'So, the best manager that I have had was my best manager because she also did the job I did and did it way better than us, like she was the best person on her team. She worked, she wasn\'t like breathing down your back. Like if she had something like tips to give you or help you or if your metrics were off, she would come and you know, it never was like anything tense or, you know, you don\'t be scared to talk to her or whatever. Like it was motivating seeing her being so good at the job that she wants me to be so good at. That was motivation.', '2', 0, '0', '2', '2024-03-22 11:15:28', '2024-04-21 23:00:06', '2024-04-21 23:00:06'),
(31416, 18232, 817, 4623, 1, NULL, 25, '2024322616516332.mp4', 'I would expect my expected salary. I guess what commission it could be like upwards of 40,000 or more. Yes, I guess it would be a base salary in commission. I\'m not sure. I don\'t remember.', '2', 0, '0', '2', '2024-03-22 11:16:05', '2024-04-21 23:00:06', '2024-04-21 23:00:06'),
(31417, 18232, 817, 4624, 1, NULL, 42, '2024322617381580.mp4', 'My previous employer wouldn\'t have had to do anything to keep me there, like I love the company, it\'s just that the company is a contract position overall, so for a few months out the year, you know, it comes to an end, but then after a few months it picks back up, and like, it\'s just nice working there, the pay is nice, meeting your metrics are easy, and you know, they wouldn\'t have to do much.', '2', 0, '0', '2', '2024-03-22 11:17:04', '2024-04-21 23:00:06', '2024-04-21 23:00:06'),
(31418, 18232, 817, 4625, 1, NULL, 27, '2024322618629499.mp4', 'I don\'t have any questions about the company or the position, I guess I will just wait to hear what the specifics of it is, and then I guess I\'ll, if I have questions, then I\'ll ask them, but yeah, I\'m fine.', '2', 0, '0', '2', '2024-03-22 11:18:07', '2024-04-21 23:00:06', '2024-04-21 23:00:06'),
(31419, 18504, 252, 2327, 1, NULL, 28, '20243228301541834.mp4', 'is staying obviously inside the insurance industry since I\'ve been in this industry for a little over 15 years and then working for a company that does offer some very very strong products with a quality reputation across the country and as well as the opportunity to earn a good living with hard work.', '2', 0, '0', '2', '2024-03-22 13:30:16', '2024-04-21 23:00:07', '2024-04-21 23:00:07'),
(31420, 18504, 252, 2328, 1, NULL, 24, '20243228305330671.mp4', 'in this industry as well as staying on top of new changes to the market, competitors, what they may offer, work ethic for certain. I\'m always punctual and don\'t mind staying beyond that of what\'s required because time is money in this industry.', '2', 0, '0', '2', '2024-03-22 13:30:54', '2024-04-21 23:00:07', '2024-04-21 23:00:07'),
(31421, 18504, 252, 2329, 1, NULL, 63, '20243228323766807.mp4', 'culture was fantastic. Everybody seemed to get along. Management was really, really good. Really don\'t have any much negative to say about it. They allowed us to work without being under a microscope, if you will. And anytime we needed assistance with questions and what not, management was always right there to help. Maybe one of the downsides is sometimes they would pull us into sales meetings that really kind of took away from some production. Luckily, that was not too, too often. But I would say that probably was maybe more of like a downside that sometimes, you know, you only have so much time during the day to complete enrollments and so forth. And being pulled away right smack during business hours could sometimes be a little bit frustrating. But overall, that would be one of my biggest gripes, if you will.', '2', 0, '0', '2', '2024-03-22 13:32:39', '2024-04-21 23:00:07', '2024-04-21 23:00:07'),
(31422, 18504, 252, 2330, 1, NULL, 33, '20243228332512656.mp4', 'I\'ve been working with the under 65 health insurance for quite some time and that industry is just changing Dramatically a lot of states have pulled away from the marketplace and have formulated and are continuing to formulate their new exchanges So it\'s getting to the point where I\'m having to get certified on all these exchanges year after year So it\'s just getting to be a little too PC for me So figured I would move into a different vertical where the enrollment process is a little bit more streamlined', '2', 0, '0', '2', '2024-03-22 13:33:26', '2024-04-21 23:00:07', '2024-04-21 23:00:07'),
(31423, 18504, 252, 2331, 1, NULL, 54, '2024322834341741.mp4', 'in the morning with beginning to make phone calls, looking for a new business, maybe following up on quotes and conversations I had that were really very good and warm and just really looking to secure those pieces of business and pretty much just working throughout the day with really taking minimal breaks. I\'m not one to take breaks because time moves pretty quickly. Trying to do any type of administrative duties after work because that can oftentimes consume too much of your time and productivity during the day. So I like to, if I can, if it\'s something that can wait after the workday, to do those administrative duties right at the tail end of the day after the work shift has been completed.', '2', 0, '0', '2', '2024-03-22 13:34:36', '2024-04-21 23:00:07', '2024-04-21 23:00:07'),
(31424, 18200, 782, 4295, 1, NULL, 38, '20243228504384018.mp4', 'So, my name is Rosemary, and I\'ve worked in customer service for a couple of years now. I\'ve been assigned as a cashier at Target, and I slowly walked my way through to customer service. I did work at TYSY in Georgia as a cashier, and I currently work at Target.', '2', 0, '0', '2', '2024-03-22 13:51:09', '2024-04-21 23:00:07', '2024-04-21 23:00:07'),
(31425, 18200, 782, 4296, 1, NULL, 74, '2024322859376101.mp4', 'There are numerous skills that I think that I would bring to the job. First and foremost, I do feel like to work in customer service, you need to be a good listener. I\'m a good listener. I believe that when you listen to a customer, I believe that when you listen to a customer and you\'re attentively listening to a customer, it does help a lot with the communication that you guys are going to have. Most customers tend not to be angry, so if you\'re attentively listening to a customer, you definitely hear what they want and you definitely help them solve that problem. I also believe, I\'m a firm believer in protecting the brand or the company that I work for, so I feel like if I\'m passionate, those are also one of my skills, being passionate about the brand that I work for, so I feel like I\'m going to be passionate. I\'m going to be loving, I\'m a positive role model to so many people who are around me, so yeah, those are some of the skills that I feel like I\'m going to bring to the job.', '2', 0, '0', '2', '2024-03-22 13:59:54', '2024-04-21 23:00:07', '2024-04-21 23:00:07'),
(31426, 18200, 782, 4297, 0, NULL, 74, '202432297599874.mp4', 'My experience with Microsoft Office Suite has been very good. In my previous role as a customer service lead, I did use Microsoft Office Suite to create presentations and also to like, you know, create presentations for my managers to show them what I\'ve been doing, like, you know, like the calls and the emails and just basically like to track my work. So that\'s what I did use Microsoft Office Suite for, and it was a great experience for me. I do feel like it\'s very easy to communicate with people, communicate with your managers, and even if you have a customer that\'s willing to have a brighter or a broader explanation of something, you can create Microsoft Office Suite, you know, to help them have a better understanding of whatever it is that they\'re asking for. So I\'ve only had a great experience with Microsoft Office Suite, and I do feel like it\'s very helpful and it\'s very easy to use at work.', '2', 0, '0', '2', '2024-03-22 14:04:43', '2024-04-21 23:00:07', '2024-04-21 23:00:07'),
(31427, 18200, 782, 4298, 0, NULL, 97, '20243229132610085.mp4', 'Well, first things first, I do feel like I\'m an extremely gorgeous person. So at my current position, which is currently ending in a couple of days now, one of the goals that I was given or that I do feel like I exceeded in was customer satisfaction. I do feel like when I started working at Comcast, so many people that I got to meet and I got to talk to, you know, one of the biggest friends that he had was the customer service, you know, the customer service that was very poor at the time. So I do feel like when I got there, I did help a lot with the customer service, you know, job that was supposed to be done. So many customers have came up to me after that and told me how great I helped them, how I really helped them and how happy they were. And it has made so many people to come back to our company to come, you know, do service with us. So I feel like those are one of the goals that I was given. And I feel like I exceeded in that role by the customers, you know, review and also even my coworkers reviews. You know, me living now, it\'s kind of like, you know, so many people are sad about it, but I do feel like there comes a time in everybody\'s career where they want to like, you know, elevate. And yeah, that\'s pretty much how I feel like I exceeded my goals in my current position.', '2', 0, '0', '2', '2024-03-22 14:11:40', '2024-04-21 23:00:07', '2024-04-21 23:00:07'),
(31428, 18550, 541, 3613, 0, NULL, 23, '202432210141526212.mp4', 'The most important player in a Major League Baseball team is the pitcher. The pitcher is responsible to start up each game and their performance can greatly impact the outcome of the game. Yes, the pitcher is the most important player in a Major League Baseball team.', '2', 0, '0', '2', '2024-03-22 14:13:13', '2024-04-21 23:00:07', '2024-04-21 23:00:07'),
(31429, 18550, 541, 3614, 1, NULL, 30, '202432210182589366.mp4', 'As assurance agents, I use a unique combination of skills and policies that set me apart from other candidates, such as impact on my kitchen skills, productivity, product serving, and continuous online learning to stay up-to-date with new products and to stay up-to-date with skills I\'m familiar with from other clients.', '2', 0, '0', '2', '2024-03-22 14:18:30', '2024-04-21 23:00:07', '2024-04-21 23:00:07'),
(31430, 18200, 782, 4299, 1, NULL, 138, '20243229173288238.mp4', 'Yeah, obviously, I\'ve experienced conflict or problems with a team member. Working in customer service is very exhausting. Taking calls, receiving calls every day, chatting on emails, all of that is very exhausting. So I did have a team member or coworker, if I should say, at some point that didn\'t meet up to what we\'re supposed to do for the day. So I had to hold her accountable. But because of the stress or the pressure that some customer service representatives work under sometimes, she had a very bad reaction to the fact that I was holding her accountable for the fact that she didn\'t complete what we\'re supposed to do for the day. And it resulted to something very big. What I did was I had to contact our manager and I had to talk to my coworker and try to calm her down and make her understand that I\'m not trying to just boss her around. I\'m just holding her accountable because at the end of the day, we have to submit our work to our manager. And if he sees that we didn\'t complete our task or what we\'re given for the day, it\'s going to be a problem for all of us. So I offered her help because I was willing to help her. I was willing to walk her through the process. I was willing to explain to her how she can manage her job and make her job a little bit more easier. So before our manager even came in to resolve the problem, the problem was really resolved because I had to understand where my coworker was coming from because she was stressed and she felt like we\'re just not appreciative of her work. And I just explained everything to her and I did help her through it. And at the end of the day, we submitted our task and it was done. And our manager was very happy with both of us.', '2', 0, '0', '2', '2024-03-22 14:19:03', '2024-04-21 23:00:07', '2024-04-21 23:00:07'),
(31431, 18550, 541, 3615, 0, NULL, 22, '202432210231738895.mp4', 'Absolutely. Actually, I was drawn to this position because I am passionate about helping individuals and families to navigate the complexities of insurance and to ensure their financial security. Thank you.', '2', 0, '0', '2', '2024-03-22 14:22:20', '2024-04-21 23:00:07', '2024-04-21 23:00:07'),
(31432, 18550, 541, 3616, 1, NULL, 21, '202432210262255428.mp4', 'Question, I prefer clear communication, better feedback, transparent decision-making, working environments, and also I prefer a spotty management style. Thank you.', '2', 0, '0', '2', '2024-03-22 14:26:26', '2024-04-21 23:00:07', '2024-04-21 23:00:07'),
(31433, 18550, 541, 3617, 1, NULL, 31, '202432210305546770.mp4', 'Good question. I\'m excited about getting this job because it meets all of my expectations and responsibilities when it comes to Israel. But I also believe with hard work, dedication and continuous learning, I\'ll be a success in Israel and I\'ll be a valuable asset for my team and company. Thank you.', '2', 0, '0', '2', '2024-03-22 14:31:01', '2024-04-21 23:00:07', '2024-04-21 23:00:07'),
(31434, 18225, 854, 5160, 1, NULL, 18, '202432210315692898.mp4', 'Hi, I\'m looking for a new job because I moved down to Florida a year and a half ago and my home down here was destroyed in the hurricane so I redid my home and took some time and now I\'m looking to get back into insurance.', '2', 0, '0', '2', '2024-03-22 14:31:59', '2024-04-21 23:00:08', '2024-04-21 23:00:08'),
(31435, 18225, 854, 5161, 1, NULL, 18, '202432210323242026.mp4', 'I\'ve been in insurance for over 30 years. I started when I was 18, got licensed several years later, maybe three or four years later, and I\'ve worked in customer service ever since that time.', '2', 0, '0', '2', '2024-03-22 14:32:35', '2024-04-21 23:00:08', '2024-04-21 23:00:08'),
(31436, 18225, 854, 5162, 1, NULL, 54, '202432210334576576.mp4', 'When dealing with difficult clients, the best thing to do is try and be very understanding of what their needs are and what their issues are with regard to their problem. Really understanding and listening is the most important thing. Just trying to stay calm and reiterate to them that you\'re going to get them the answers they need, and if in fact you have an issue or have difficulties with solving that problem, make sure they\'re told that they will definitely hear back from you if in fact you need to get back to them. I always believe that it\'s best to stick with the one person that they voiced not to switch them off to other people in the company, and to be switched around a lot only makes their issues a little bit more difficult.', '2', 0, '0', '2', '2024-03-22 14:33:54', '2024-04-21 23:00:08', '2024-04-21 23:00:08'),
(31437, 18225, 854, 5163, 0, NULL, 49, '202432210363280478.mp4', 'I have kept my communication skills up with continuing education. Plus, I have 30 years or more in communication with insurance clients. Since I was 18, I worked in the insurance agency setting. Same company, well, same place with the same people, but we were bought by another agency. We sold our agency, the Turner Group, to Brown & Brown. I did work for Brown & Brown for quite some time as well. I did work part-time at another agency because we had sold and I went back to Brown & Brown, but I did work in personal lines in another agency. Basically, my insurance is all I\'ve ever done. Like I said, I keep up with that, with continuing education and seminars and that, that I can keep up with the insurance market.', '2', 0, '0', '2', '2024-03-22 14:35:34', '2024-04-21 23:00:08', '2024-04-21 23:00:08'),
(31438, 18225, 854, 5164, 1, NULL, 60, '20243221037527656.mp4', 'I believe my years in experience in the agency with very many carriers, met very many different insurance systems, as well as excess and surplus markets and communication, knowing insurance inside and out for the past all these years, you know, 30 years in experience. Like I said, I started at 18 as a receptionist and secretary to the president and vice president, moved along through that, got my insurance license in 92, and have been working ever since. Basically, I did stay home with my children. I raised my children through all this. My husband was also in insurance. We owned an insurance agency. So my whole life has been insurance since I was 18. So that\'s kind of where, you know, where my experience comes from. Thank you so much.', '2', 0, '0', '2', '2024-03-22 14:38:00', '2024-04-21 23:00:08', '2024-04-21 23:00:08'),
(31439, 18579, 788, 4381, 1, NULL, 39, '20243229494141995.mp4', 'My goals for professional development would be just sticking with a job for like 10 years. Like, I want to be that person that\'s like, oh, I\'ve been here for 20 years, you know? Just finding something that I really, really enjoy, and I really do enjoy insurance, just the place that I\'m at right now is just not a great fit. I think this job would help because I think it\'d be something that I\'d want to stick with and keep coming to work and, you know, just being a good employee and just being there.', '2', 0, '0', '2', '2024-03-22 14:50:12', '2024-04-21 23:00:08', '2024-04-21 23:00:08'),
(31440, 18579, 788, 4382, 1, NULL, 19, '20243229504554046.mp4', 'I feel like my personality is very outgoing. I\'m very easy to get along with, very hard-working, pretty good at time management. I love being around people and interacting with others. Yeah.', '2', 0, '0', '2', '2024-03-22 14:51:01', '2024-04-21 23:00:08', '2024-04-21 23:00:08'),
(31441, 18579, 788, 4383, 1, NULL, 27, '20243229515117115.mp4', 'My biggest challenge would probably be learning the insurance and differentiating between the plans and different people, because different people have different plans and it all just depends. I just kept on asking questions until I got it right, and yeah, I\'m all good now.', '2', 0, '0', '2', '2024-03-22 14:52:07', '2024-04-21 23:00:08', '2024-04-21 23:00:08'),
(31442, 18579, 788, 4384, 1, NULL, 27, '20243229525233603.mp4', 'Um, my manager motivated me very well because she would always, or she does, tell me like what I\'m doing good and if there\'s something wrong then she shows me how to fix it instead of just telling me it\'s wrong. I think it worked because I actually knew what I was doing after she would show me. So yeah.', '2', 0, '0', '2', '2024-03-22 14:53:10', '2024-04-21 23:00:08', '2024-04-21 23:00:08'),
(31443, 18579, 788, 4385, 1, NULL, 18, '20243229534565187.mp4', 'The only questions I have is what my hours would be and just pay, I guess, and requirements for clothing and stuff like that.', '2', 0, '0', '2', '2024-03-22 14:53:52', '2024-04-21 23:00:08', '2024-04-21 23:00:08'),
(31444, 18426, 141, 5186, 0, NULL, 42, '202432211101254145.mp4', 'I\'d say pretty much like how does HR handle certain situations, does you know everybody you know my co-workers are like you know things like that do we work as a team. I want to say pretty much like is there like elevation inside of the workplace will I be able to you know elevate to another position and things like that. Pretty much just I just like a great company that you know will allow me to be a part and you know provide the assistance that\'s needed wherever it\'s needed.', '2', 0, '0', '2', '2024-03-22 15:09:23', '2024-04-12 20:42:49', '2024-04-12 20:42:49'),
(31445, 18426, 141, 5187, 1, NULL, 29, '202432211112984681.mp4', 'What motivates me the most is pretty much knowing or having that satisfaction that I was able to assist the customer and get whatever issue that they needed taken care of, you know, promptly, swiftly, you know, anything I can do to, you know, please the customer and make anything right or, you know, if they\'re searching for anything like that, it\'s just, I just like helping others, you know, achieve what they need to or what they want to.', '2', 0, '0', '2', '2024-03-22 15:11:39', '2024-04-12 20:42:49', '2024-04-12 20:42:49'),
(31446, 18426, 141, 5188, 1, NULL, 33, '202432211124986577.mp4', 'Well, I really only have one at the moment. I don\'t really mean to throw my age out there, but I\'m 29 and I\'m hoping to be a first time homeowner by the time I\'m 30, which will be in August. But I want to, at least by the end of this year, be able to purchase or, you know, start the process of purchasing my own home. I am a single mother of two and it\'s just like everything is going right in my life right now. You know, that\'s just the main one that I\'m focused on right now at the moment.', '2', 0, '0', '2', '2024-03-22 15:13:01', '2024-04-12 20:42:49', '2024-04-12 20:42:49'),
(31447, 18426, 141, 5189, 0, NULL, 21, '202432211151289834.mp4', 'Well, from my research, it seems like a great career. My palate is kind of, you know, I have, I\'m kind of like the jack of all trades. I\'ve worked a lot of costs in a job, I just have not, you know, done, you know, insurance. You know, I kind of...', '2', 0, '0', '2', '2024-03-22 15:14:45', '2024-04-12 20:42:49', '2024-04-12 20:42:49'),
(31448, 18452, 581, 4006, 0, NULL, 52, '202432210223591186.mp4', 'So a little bit about myself is I have a can-do attitude. I don\'t believe that there\'s anything that I cannot do. Another thing about myself is I\'m always going to be the bubbly, joyful person that\'s going to light up a room. The third thing about myself is I am really, really personable. I believe I will be able to talk to any and everyone about anything. I feel like I am extremely outgoing, so I am definitely wanting or I am comfortable with conversations.', '2', 0, '0', '2', '2024-03-22 15:18:55', '2024-04-21 23:00:08', '2024-04-21 23:00:08'),
(31449, 18452, 581, 4007, 2, NULL, 41, '20243221024827351.mp4', 'What motivates me the most is, outside of the obvious check, to see my clients and customers satisfied after interacting with me. Another thing that motivates me is noticing that I have done a great job at one thing and it makes me even more excited to do the next thing, especially if it\'s something else that has a little more responsibility. I feel like I\'ve basically reached a goal and I am ready for the next one to burst through that ceiling as well.', '2', 0, '0', '2', '2024-03-22 15:24:24', '2024-04-21 23:00:08', '2024-04-21 23:00:08'),
(31450, 18452, 581, 4008, 2, NULL, 51, '202432210254039532.mp4', 'Since I am so goal-oriented, what would be most important to me is to reach a goal and actually go up to the next level. I think that\'s one of my biggest things is once I get something done, once it\'s done right, once I\'ve exhausted all my plays, the next step is to go forward and to go up, and that\'s always my plan in anything I do. On another note, another thing that I think is important in these positions is to have a great work-life balance. I will go hard 24-7 to the job that\'s necessary, but I also actually enjoy the time at home that I have as well.', '2', 0, '0', '2', '2024-03-22 15:26:04', '2024-04-21 23:00:08', '2024-04-21 23:00:08'),
(31451, 18452, 581, 4009, 1, NULL, 32, '202432210282983545.mp4', 'I believe I can thrive in any type of work environment. I believe I\'m a great team player. I\'m great with questions and if ever I have a question I will definitely ask and I\'m great alone. I believe that if it involves a customer I\'m on top of it. Conversation has never been an issue for me so if it\'s involving any other person it\'s perfectly fine with me and if I\'m working alone that\'s perfectly fine too.', '2', 0, '0', '2', '2024-03-22 15:27:45', '2024-04-21 23:00:08', '2024-04-21 23:00:08'),
(31452, 18493, 824, 4690, 1, NULL, 54, '20243221165719059.mp4', 'Hello, my name is Fallon Grounds. I\'m going to answer some of the questions that you guys want me to go ahead and do for the interview. So this first one says, why are you looking for a new job? I\'m currently trying to just find something a little bit more permanent, kind of start settling down in life. I am currently a part time professional photographer for newborns. That\'s just something that I\'m not wanting to do as a career at the moment. So and I feel like whenever I saw this position open for this company, I felt like I had this stuff that you guys were looking for, for skills, a part of being the company. I feel like I could bring a lot to the table for you guys. So just trying to find something a little bit more permanent and just kind of like start maintaining my life. That\'s pretty much it.', '2', 0, '0', '2', '2024-03-22 16:07:02', '2024-04-21 23:00:08', '2024-04-21 23:00:08'),
(31453, 18493, 824, 4691, 1, NULL, 107, '2024322119095056.mp4', 'All right, so this question says, how do you prioritize tasks? It really just kind of depends on what\'s priority, what is needing to be done first, and what\'s due first. How I would like to prioritize certain tasks is if it\'s our patients or our clients that are our top priority, of course, whoever we are assisting with our services, I like to put them first and put their needs first on whatever they\'re needing me to get done for them so I can do that before the end of the day as soon as possible, because like I said, their needs are a little bit more important. And I just kind of try to maintain and figure out what needs to be done first. For me personally, I used to be a dental assistant slash receptionist. I was the only employee there for like two years, two and a half years. I did absolutely anything you can think of. I was the assistant. I did the phone calls. I checked patients in and out. I did the finances, the accounting. I did the insurance. I did the scheduling, appointment bookkeeping, stuff like that. So of course, our top priority would be for the patients and to verify their insurance before they came in, make sure everything was put in properly. So how I would kind of put that in task is I would do the patient\'s stuff first, and then I would kind of narrow it down to like, okay, paperwork needs to be scanned in. Paperwork needs to be put in here. Payments need to be put in. But again, it always depends on how each business prioritizes what first. But of course, the main thing is our clients and our patients and all of our wonderful services that we are trying to give to them. So that\'s how I would like to prioritize as well.', '2', 0, '0', '2', '2024-03-22 16:09:10', '2024-04-21 23:00:09', '2024-04-21 23:00:09'),
(31454, 18493, 824, 4692, 1, NULL, 150, '20243221112155867.mp4', 'So, the next question says, describe a situation in which you felt it might be justifiable to break a company policy or alter a standard procedure. What did you do? This is actually a really great question. This happened quite a bit at my dental job. When I say that, I mean, I would have a lot of patients that would come in and they would try to bargain the price. And keep in mind, this was a private practice, so prices were set. But my boss at the time, she was very nice and very reasonable to give people either discounts or breaks, kind of like narrow down the price for them. Sometimes we would also put them on payment plans, or we would also provide care credit just to kind of help them accept the treatment plan and get that treatment for them rolling. Nine times out of the ten, it wouldn\'t really be up to me depending on what the price was. Because my boss and I at the time, we worked as a team because it was just the two of us. So sometimes we would talk beforehand, like, okay, this is what the treatment plan is, this is what the price is for them. Whether they have insurance or not, we try to still give them some leeway. And sometimes I would get the question is, why is it so much? Can I not get a discount? And sometimes prior to that, my boss and I would communicate that, okay, if for some reason they aren\'t able to pay this amount, give them a 50% off or 10% off and see how they do with that. Nine times out of ten, that did work. Sometimes it didn\'t. But I have really great sales skills, and I would figure out a way to kind of convince them to just go through with the treatment plan, that\'s the best price. And if they had insurance, I sometimes would tell them that, you know, your insurance is already covering so much, I\'ve seen a lot of people that pay a lot more than this, which is true, it\'s not a lie. I just try to, you know, kind of communicate with them as much as possible. And it\'s always good to give them the benefits of the treatment and the process of everything instead of giving them the downfall of it, because then you\'re just going to make them not want to accept that treatment plan, that bonus or whatever that goal that you\'re trying to meet. So I\'ve experienced that a lot, not just in that job, but in the previous jobs throughout my entire life, I\'ve experienced that. So', '2', 0, '0', '2', '2024-03-22 16:12:14', '2024-04-21 23:00:09', '2024-04-21 23:00:09'),
(31455, 18493, 824, 4693, 1, NULL, 116, '202432211142344254.mp4', 'All right so this is another good question. How do you respond when you don\'t know the answer to a question? So when I first started working at the dental office they hired me knowing I didn\'t have any experience so the doctor at the time trained me and I was there for two years so I was did pretty good but I with the training that I had depending on which company that I that I\'m at or will be at depending on how the training goes and what I\'m advised to do and if we\'re given a script or basically the best to your knowledge provide the client or the patient or whoever you were trying to give your services to the answers that you know and if they\'re still not getting to the end of their questionnaire if they\'re not understanding what you\'re saying at that time it\'s best to to see if you can seek help from the manager or from another employee who\'s a little bit more experienced in that aspect if you\'re still training but if you\'ve been there for a while and you don\'t have the answer to their question it\'s best to try to answer it as possible as you can but if you\'re not meeting that ground and coming to some kind of common agreement it\'s best to kind of seek that help from a professional who would have that answer for you and take that response to the next time that happens and just kind of build up from that because that does happen it\'s happened to a lot of people and not just at work but outside of life as well so always try to answer the question as best as your ability and be polite and be responsible and respectful and also polite to them as possible but make sure you answer it as much as you can.', '2', 0, '0', '2', '2024-03-22 16:14:33', '2024-04-21 23:00:09', '2024-04-21 23:00:09'),
(31456, 18609, 115, 4416, 1, NULL, 45, '2024322914141393.mp4', 'Hi, I think this opportunity is a great fit for me because I can work well with a team. I\'m very adaptable. I am able to learn quickly and something that is new to me is selling, but I\'m a very fast learner and I think that with a good team environment, I could just fit in right there. I have computer skills, I have communication, verbal skills as well, written skills, which kind of put me into a position where I think I\'m a good fit.', '2', 0, '0', '2', '2024-03-22 16:15:15', '2024-04-21 23:00:09', '2024-04-21 23:00:09'),
(31457, 18493, 824, 4694, 1, NULL, 115, '20243221116412499.mp4', 'All right, this is a very interesting question. What did you like and dislike about the culture of your last company? The last company I worked with, like I said, was my dental assisting slash receptionist job. I was there for a while, almost three years. The reason being why I had left was first off, I was worked to death, which there\'s really nothing wrong with that. I enjoyed the hard work that I put in into that company and I would do it again for anybody. But at the time I was going to school, trying to maintain that, and I never really got to see my family a lot because I would be there from like 8.45, 8 a.m. to sometimes like 8 p.m., 9 p.m., 10 p.m., depending on how late the procedures go. And it was just a lot for me to kind of maintain that with school. And I never really got to see my family and I\'m really big on my family. They\'re kind of my top priority. So I never really got to spend quality time with them. I missed out on a lot. And throughout the years, my boss was kind of starting to get, like the environment was starting to get a little toxic. And I don\'t think anybody should be treated any way disrespectfully at all. And I knew that I could be treated better somewhere else. So that kind of just had to come to an end. So that\'s pretty much why those things had happened. But overall, I loved the experience. I loved that job. I just, it just wasn\'t the right company for me necessarily.', '2', 0, '0', '2', '2024-03-22 16:16:51', '2024-04-21 23:00:09', '2024-04-21 23:00:09'),
(31458, 18497, 443, 3313, 0, NULL, 36, '202432212171995832.mp4', 'So, with my current position as being a senior auto adjuster, my role is not to sell insurance. The closest that I\'ve gotten to that is seeing that someone doesn\'t have coverages on their policy to cover a claim, and then I let them know that they\'ll need a comprehensive and collision coverage, and rental is also optional, and at least property damage liability, at least the minimum to make sure that they have coverages for a claim, but I\'ve never sold them a product or tried to sell them insurance before.', '2', 0, '0', '2', '2024-03-22 16:17:26', '2024-04-21 23:00:09', '2024-04-21 23:00:09'),
(31459, 18497, 443, 3314, 0, NULL, 11, '202432212183427453.mp4', 'I stay informed about state insurance laws, pretty much you have to, well what I personally do is look up.', '2', 0, '0', '2', '2024-03-22 16:18:37', '2024-04-21 23:00:09', '2024-04-21 23:00:09'),
(31460, 18609, 115, 4417, 0, NULL, 65, '2024322917214654.mp4', 'Why I want to work at an insurance company is because I kind of want to grow and learn and find out how insurance is used and in the process of how someone goes to get insurance. I am a younger adult, I am 24, so I have a little bit of experience but I don\'t know how it is insurance carriers, you know, create the insurance for their customers. So I think that it\'s a new, it\'s a new, my apologies, it\'s a new career and it\'s a new start of information where I know how to sell something and I know how to talk to somebody about something but I think it\'s a great opportunity to know how insurance works and how it is that you put a customer in into the position of getting insurance.', '2', 0, '0', '2', '2024-03-22 16:19:14', '2024-04-21 23:00:09', '2024-04-21 23:00:09'),
(31461, 18609, 115, 4418, 0, NULL, 40, '2024322922489423.mp4', 'I know at Danny Dan\'s agency you commit to customer satisfaction and I think that\'s the most important thing for an agency is to make sure that the customer is satisfied that the client is happy for what they\'re getting of what they\'re being provided of if they have any questions you\'re able to answer them and so just being able to make sure that your guys\'s customers are satisfied is super super important and it\'s a value that I enjoy doing it\'s a value that I try to do every day and any job I have', '2', 0, '0', '2', '2024-03-22 16:24:13', '2024-04-21 23:00:09', '2024-04-21 23:00:09'),
(31462, 18497, 443, 3315, 0, NULL, 62, '2024322122422543.mp4', 'I will handle those objections simply as explaining the pros and cons of having certain coverages versus maybe the cons of not having it all, having any coverage at all. Just let them know all avenues of what each coverage means. Let them know that if they have worries about premium increases or anything like that, they can also speak with a policy services representative to break down those charges to them, but just simply letting them know what those coverages mean and let them know about deductibles and everything like that. So that way they have a clear understanding of what they\'ll get themselves into. And also let them know that it\'s not forced, this is optional, but my duty is to make sure that I explain things thoroughly enough for them to understand, and that way they can be comfortable in whatever decision that they make.', '2', 0, '0', '2', '2024-03-22 16:24:36', '2024-04-21 23:00:09', '2024-04-21 23:00:09'),
(31463, 18609, 115, 4419, 0, NULL, 42, '20243229252611781.mp4', 'I think the biggest strength I bring into the team is genuine customer satisfaction. I try to be genuine to every customer. I try to give them all the knowledge I know. And if I don\'t know the knowledge, I would find out for them. I\'m very genuine and I\'m very charismatic. I\'m very kind. I\'m just kind of a sweet person in a sense of just wanting to make sure that the customer gets what they need in the best way possible. That goes within our agency guidelines, of course.', '2', 0, '0', '2', '2024-03-22 16:26:12', '2024-04-21 23:00:09', '2024-04-21 23:00:09'),
(31464, 18609, 115, 4420, 0, NULL, 24, '20243229272047557.mp4', 'You should give me the opportunity on your team because I want to genuinely help people get the training they need. I want to be able to be part of an agency that is a team-based agency that works together to give their customers the best of what\'s out there.', '2', 0, '0', '2', '2024-03-22 16:27:45', '2024-04-21 23:00:09', '2024-04-21 23:00:09'),
(31465, 18497, 443, 3316, 0, NULL, 67, '202432212281687724.mp4', 'I simply remain myself for starters, but also try to be patient with them. I know that from my own experience with things, you have to handle things differently with different people and explain things differently, even if I have to simplify something so that they have a clear understanding of things. I often can be relatable, and I also like to try to make those customers or members feel safe, bring them in a warm, welcoming, safe space so that way we can communicate and that way I can adjust my style of communication with them. And hopefully, a lot of the time that will make things smoother, get them to understand things to a point where they can make decisions and feel confident on the decisions due to speaking to a knowledgeable representative.', '2', 0, '0', '2', '2024-03-22 16:28:29', '2024-04-21 23:00:09', '2024-04-21 23:00:09'),
(31466, 18614, 425, 3829, 1, NULL, 27, '202432212304211725.mp4', 'I used to work at a little bistro called JJ\'s and there was a lady that would come see me on a regular basis every Saturday because we had a lot of desserts and she liked to come see our desserts. And she would just always bring me something and this is one of them, one of the necklaces. So it was really nice just to have somebody who thought of me to bring me something and it made me feel really good.', '2', 0, '0', '2', '2024-03-22 16:30:47', '2024-04-05 19:32:40', '2024-04-05 19:32:40'),
(31467, 18614, 425, 3830, 0, NULL, 11, '202432212312545020.mp4', 'Um, in cells, I think it\'s really important to be... Stop recording.', '2', 0, '0', '2', '2024-03-22 16:31:26', '2024-04-05 19:32:40', '2024-04-05 19:32:40'),
(31468, 18614, 425, 3831, 0, NULL, 20, '202432212321885295.mp4', 'In a sales position, I think it\'s important to stay attention to the details because people will slip things in there and you can mess up very easily on things. So pay attention to all the details, make notes if needed, things like that.', '2', 0, '0', '2', '2024-03-22 16:32:20', '2024-04-05 19:32:40', '2024-04-05 19:32:40'),
(31469, 18614, 425, 3832, 0, NULL, 36, '202432212335592038.mp4', 'Success in a workplace definitely means having happy employees, happy customers, trying to find ways to make the flow of the day run smoother. People coming together, the employees not having problems with one another, being able to help one another out if needed on tasks, things like that. That definitely means success.', '2', 0, '0', '2', '2024-03-22 16:33:56', '2024-04-05 19:32:40', '2024-04-05 19:32:40'),
(31470, 18497, 443, 3317, 0, NULL, 71, '20243221235985605.mp4', 'I\'ve had a member that has never been through a total loss process, let alone a claim before. So I was pretty much consistent with who I was on the phone with them, being empathetic, patient, calm with them. I\'ve been in some of their shoes before, so I may have a time I maybe let them know what I personally went through. So that way they can make maybe better decisions or maybe take their time on making a decision that benefits them and their family in the long run with those things. Going above and beyond by making additional phone calls. Even if there\'s certain things that maybe the member could just do on their own, having phone numbers provided to them, I\'ll still go out my way to make those calls if I have to make a three-way call to have a live representative on the phone to break things down to them. That\'s what I would do. And that alone will have them confident and comfortable with their insurance company. And then that also makes them feel like they\'re getting their money\'s worth from their insurance carrier.', '2', 0, '0', '2', '2024-03-22 16:35:24', '2024-04-21 23:00:09', '2024-04-21 23:00:09'),
(31471, 18572, 252, 2327, 0, NULL, 69, '20243221203798924.mp4', 'What attracted me to this position definitely was the working from home, I love to work from home. I have my own home office here, I have my own set up, I did this for Liberty Mutual as well, handling...', '2', 0, '0', '2', '2024-03-22 16:59:21', '2024-04-21 23:00:09', '2024-04-21 23:00:09'),
(31472, 18572, 252, 2328, 1, NULL, 76, '2024322122983347.mp4', 'skills that I can bring to the job. I do carry two different licenses in in the state of Texas. I do have my personalized personal lines PNC property and casualty and I also have my limited lines. Quite a bit of experience and knowledge. This past year I have devoted my career in moving it forward in this career field. I greatly enjoy it. I love kind of the diversity of it. Dealing with different people from all over the country instead of just in one setting. I loved that. I was handling customers clients from all over with Liberty Mutual. It just you know you you have a way of you know explaining something to somebody that you know could seem completely you know non-understandable you know to people especially in insurance and and I take I take that serious and growing my you know career and my education and and what I could bring to this company. I would greatly love the opportunity to do that.', '2', 0, '0', '2', '2024-03-22 17:02:16', '2024-04-21 23:00:09', '2024-04-21 23:00:09'),
(31473, 18572, 252, 2329, 1, NULL, 92, '2024322124376710.mp4', 'With Liberty Mutual and Foundever, it was a brand new campaign. We had a lot of issues with the servers. There was a lot of times where I would have to call IT because when they sent us company computers, first off, I ended up getting a computer that didn\'t have the correct software on it. So of course, you know, I had to give them remote access to the computer. But we just continuously had a lot of issues. Communication wasn\'t great with that company either, especially with it being Liberty Mutual. It\'s a very high-end company. I expected better, especially for the training. When we got to nesting and OJT, we kind of felt all like, you know, seals and shark infested water because some of the people in the class were not prepared for the scenario. Me, yes. I had a leg up going in because I had dealt with this before. But it could have been better. I mean, I expected more out of Foundever and Liberty Mutual. There was times where I\'d have to clock out and let them know, hey, there\'s now an outage and it\'s through their server. So I\'m not making money. I\'m not able to help our customers when I can\'t do our job efficiently.', '2', 0, '0', '2', '2024-03-22 17:04:11', '2024-04-21 23:00:10', '2024-04-21 23:00:10'),
(31474, 18572, 252, 2330, 1, NULL, 76, '20243221254122211.mp4', 'I\'m looking for a new job. I am I was not very pleased with Liberty Mutual and in their support or the structure. I felt that you know I kind of felt just out there in open waters. Yes of course being you know working from home there is there is a little bit of you know yes you are on your own out here but I expected a little bit more from what they could offer. So I am looking to join this team with Allstate and I\'m looking to see what you guys can do for growing my career and study paychecks, the income, something that I love. Working from home is just absolute like for me like I loved it and I loved dealing with people. I could talk to people all day. Being on the phone didn\'t bother me anything like that. Keeping up with my metrics, keeping up with AWC handle times, call times, transferring calls, inbound calls, outbound calls, whatever I needed to do with handling customer policies we pretty much did. So I\'m looking to bring that to the table for this company.', '2', 0, '0', '2', '2024-03-22 17:05:48', '2024-04-21 23:00:10', '2024-04-21 23:00:10');
INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(31475, 18572, 252, 2331, 1, NULL, 86, '20243221273079820.mp4', 'My ideal work day is getting out of bed and coming to my own home office. I guess most of the huddles are maintaining some communication with my team lead. But basically doing what I can to make a difference in somebody\'s day. If you\'re going to get into insurance, you\'ve got to be willing to grow and learn and understand and have that patience. And that\'s definitely one thing I have. I can definitely bring that to the table of being dependable. Yes, you have to be responsible. You are working from home, accountability, patience, understanding an insurance policy, understanding what you\'re looking at, what you\'re reading. But yeah, that\'s working from anywhere from 8.30, 5.30 or, you know, I know it\'s Liberty Mutual. It was 8.30 to 5 and then it was from 10 to 7. So my day is open. I do not have any children, it\'s just me and my husband. So I\'m pretty much free all day long. So I\'ve just kind of been on the job hunt ever since I left Liberty Mutual. So very much looking forward to being a part of Zingale and Associates. Thank you for your time.', '2', 0, '0', '2', '2024-03-22 17:07:38', '2024-04-21 23:00:10', '2024-04-21 23:00:10'),
(31476, 17879, 826, 4710, 0, NULL, 60, '202432212104789912.mp4', 'What attracts me most to the sales position is honestly the opportunity and the', '2', 0, '0', '2', '2024-03-22 17:09:10', '2024-04-21 23:00:10', '2024-04-21 23:00:10'),
(31477, 17879, 826, 4711, 0, NULL, 27, '202432212152071667.mp4', 'A Saturday morning where I could do whatever I want would probably consist of me making one of my world famous pancakes, then spending a few hours in the gym, kind of just working it off. But also, previous question, what attracts me most to the sales position is really going to be the challenges and just the, where it meets the success and being able to reap the rewards of my hard work and overcoming those different challenges and having opportunities.', '2', 0, '0', '2', '2024-03-22 17:13:39', '2024-04-21 23:00:10', '2024-04-21 23:00:10'),
(31478, 17879, 826, 4712, 0, NULL, 11, '202432212155020598.mp4', 'Well, I\'m a goal-driven individual, so honestly, anything in the field of sales is really going to challenge me and allow me to set those goals for myself so that I could be able to', '2', 0, '0', '2', '2024-03-22 17:14:07', '2024-04-21 23:00:10', '2024-04-21 23:00:10'),
(31479, 17879, 826, 4713, 0, NULL, 33, '202432212163631381.mp4', 'I\'ve made many sacrifices on the path of trying to be successful. A lot of it comes down to prioritizing the things that need to be done versus the things I want to do, whether that be hanging out with the buddies on Friday nights or on the weekends or having to sacrifice wanting to be places and having to get different type of educations and certifications to expand my knowledge and my skill set. There have been plenty of sacrifices just from time and relationships and just really different things coming up in life.', '2', 0, '0', '2', '2024-03-22 17:14:56', '2024-04-21 23:00:10', '2024-04-21 23:00:10'),
(31480, 17879, 826, 4714, 0, NULL, 33, '20243221218910790.mp4', 'I think that would honestly be based on where my greatest earning potential would be. Honestly, both of them would be ideal opportunities when it comes to just applying yourself. You can have a high commission salary with a bonus, but if you\'re not really making those targets with it as a high commission versus one with an unlimited potential, yeah, the potential is there, but do you want to make unlimited pennies or do you want to make a big fish? It just really just depends on what the profit margins are and how lucrative the opportunities would be for me.', '2', 0, '0', '2', '2024-03-22 17:16:28', '2024-04-21 23:00:10', '2024-04-21 23:00:10'),
(31481, 18661, 429, 3865, 0, NULL, 11, '202432211273273607.mp4', 'I do not have any experiences in sales, but I am a quick learner and willing to take the step to getting my license in.', '2', 0, '0', '2', '2024-03-22 17:26:57', '2024-04-21 23:00:10', '2024-04-21 23:00:10'),
(31482, 18661, 429, 3866, 0, NULL, 21, '202432211285443477.mp4', 'What motivates me the most is my family. My family has motivated me through many years through the military. And without them, it would have been a difficult road, but they have been my support and kept me going through the military.', '2', 0, '0', '2', '2024-03-22 17:28:26', '2024-04-21 23:00:10', '2024-04-21 23:00:10'),
(31483, 18661, 429, 3867, 1, NULL, 10, '202432211291526929.mp4', 'What attracted me to this position is that it\'s something new. I\'m willing to learn about sales and give it my all.', '2', 0, '0', '2', '2024-03-22 17:29:16', '2024-04-21 23:00:10', '2024-04-21 23:00:10'),
(31484, 17968, 474, 2943, 0, NULL, 19, '202432212324743437.mp4', 'I know that I will be successful in sales because I have been basically doing sales since I was about 16 years old. I learned how to be very persuasive, I learned how to be attentive, and I learned how to be a great listener. Since I was 16, to better assist the customer or guest.', '2', 0, '0', '2', '2024-03-22 17:32:21', '2024-04-21 23:00:10', '2024-04-21 23:00:10'),
(31485, 17968, 474, 2944, 1, NULL, 20, '20243221233369379.mp4', 'so the most important thing that I\'m looking for is stability I am looking for somewhere where I can plant myself and grow somewhere where I can give my time to and be you know very successful in so yeah I\'m looking to grow I\'m looking for a career I\'m looking you know for my forever thing that I do', '2', 0, '0', '2', '2024-03-22 17:33:44', '2024-04-21 23:00:10', '2024-04-21 23:00:10'),
(31486, 17968, 474, 2945, 1, NULL, 24, '202432212342314879.mp4', 'I prefer work from home environment simply just because of my given state because of the my husband and I having to share a vehicle right now but if I did not have to share vehicle with my husband and I had a for sure rise to work every morning I would love an office in-person job I would love to connect with people I\'m a people\'s person so I would love to have that you know that office connection with everyone', '2', 0, '0', '2', '2024-03-22 17:34:31', '2024-04-21 23:00:10', '2024-04-21 23:00:10'),
(31487, 17968, 474, 2946, 1, NULL, 22, '20243221235529145.mp4', 'The management style that I\'m looking for is someone who is a really great team player and really great at communication. Someone who also trusts the people that they have trained to do the job that they were trained for. I\'m looking for someone that can support but not micromanage.', '2', 0, '0', '2', '2024-03-22 17:35:17', '2024-04-21 23:00:10', '2024-04-21 23:00:10'),
(31488, 18619, 874, 5254, 0, NULL, 11, '202432212384628207.mp4', 'If I don\'t know the answer to a question, I\'m going to do my due diligence to find the answer to it.', '2', 0, '0', '2', '2024-03-22 17:38:29', '2024-04-21 23:00:10', '2024-04-21 23:00:10'),
(31489, 18619, 874, 5255, 1, NULL, 22, '202432212392383354.mp4', 'I like to take lead. I also like to have leadership above me to help allocate what it is that I\'m supposed to be doing, but I\'m very much a team player, so I do like working in a team environment.', '2', 0, '0', '2', '2024-03-22 17:39:28', '2024-04-21 23:00:10', '2024-04-21 23:00:10'),
(31490, 18619, 874, 5256, 1, NULL, 66, '202432212404544928.mp4', 'When priorities change quickly, I\'m very good at adapting and reprioritizing what it is that I have going on. I always make sure that my high-priority issues are taken care of first and foremost, but to give you an example, I worked for Cigna Healthcare and we have a tremendous amount of clientele where it would be a case of having to check on a bill issue and then the next minute have to find where the offset is as far as a charge and it would have to be done before an invoice is printed and could possibly be the next day that the invoice is being printed. So we would have to be very fast in fixing the error or finding the error, fixing the error and making sure that it got pushed through prior to that invoice being printed.', '2', 0, '0', '2', '2024-03-22 17:41:01', '2024-04-21 23:00:11', '2024-04-21 23:00:11'),
(31491, 18619, 874, 5257, 1, NULL, 46, '20243221243757879.mp4', 'I Love working with people that are the opposite to me One because I get to it\'s a challenge. I really do enjoy being around different types of people, but if somebody is the opposite of me I get intrigued because What\'s unique it\'s different I\'m annoyingly peppy so I always understand that people aren\'t that way but um, I Get along with everybody, but when somebody is the opposite of me Um, I will do whatever I need to do to make sure that we work on a professional level, I\'m not a I\'m not the type of person that will create any type of conflict if you\'re the opposite. You\'re the opposite That\'s what makes us all unique is we\'re all different', '2', 1, '0', '2', '2024-03-22 17:43:19', '2024-04-21 23:00:11', '2024-04-21 23:00:11'),
(31492, 18619, 874, 5258, 1, NULL, 65, '202432212445054934.mp4', 'A decision I made while under a lot of pressure. I\'m pretty logical and level-headed. Even when I\'m under a lot of pressure, I will do everything I can to make sure that my thought process is on point. A lot of the times, if I\'m under a lot of pressure, I\'ll remove myself from the situation, think it all the way through, write it down, come back, and then find a resolution for it. I don\'t try to let things get on top of me and affect me in a negative manner. I usually see things as a challenge in a positive way, and I\'m goal-orientated, so I will make sure that the job is done professionally and calmly, because I feel if you\'re under pressure and you stress out, that\'s when mistakes happen. It\'s always best to just step away and come back and really logically think things through.', '2', 1, '0', '2', '2024-03-22 17:45:06', '2024-04-21 23:00:11', '2024-04-21 23:00:11'),
(31493, 17431, 191, 1356, 0, NULL, 33, '202432210511869564.mp4', 'Hi, so I already have my property and casualty license for Washington State and I\'m in the process of adding life insurance. I passed the test and I just have to add it and my goal is to also be accredited to do to sell certain annuities. So I\'m just looking for something that will give me more options and in terms of growth and in terms of flexibility.', '2', 0, '0', '2', '2024-03-22 17:51:21', '2024-04-21 23:00:11', '2024-04-21 23:00:11'),
(31494, 17431, 191, 1357, 0, NULL, 39, '202432210531332395.mp4', 'I think that insurance, honestly I don\'t know, I\'m just attracted to it. I find it very interesting and I\'ve learned so much already and I want to learn more. And I also, it\'s a way to help people too, to help people find the right fit for them, especially I find with life insurance and annuities and it\'s, it just interests me. I don\'t know how to explain it in other terms than that.', '2', 0, '0', '2', '2024-03-22 17:53:15', '2024-04-21 23:00:11', '2024-04-21 23:00:11'),
(31495, 17431, 191, 1358, 0, NULL, 59, '20243221054477886.mp4', 'I think what motivates me the most is getting things, is doing things right and making a difference. I, you know, whatever field I\'m working in, I like to do things correctly and to the best of my ability. I also appreciate feedback and especially positive feedback. And that can present itself in different ways. Like people won\'t necessarily give you a pat on the back. However, you can see that they\'re happy with what you\'ve done or that something that you\'ve contributed to a project has helped the project along, made it better. Just having that feedback for your own self is really, I think, important and to me, special. Like you won\'t always be acknowledged for what you do, but if you can see that it\'s made a difference, that\'s all you need sometimes.', '2', 0, '0', '2', '2024-03-22 17:54:50', '2024-04-21 23:00:11', '2024-04-21 23:00:11'),
(31496, 18611, 541, 3613, 1, NULL, 13, '202432212551783566.mp4', 'I believe the pitcher is the most important position in baseball. They get to control the pace and tone of the game.', '2', 0, '0', '2', '2024-03-22 17:55:20', '2024-04-21 23:00:11', '2024-04-21 23:00:11'),
(31497, 18611, 541, 3614, 1, NULL, 21, '202432212555818659.mp4', 'I believe the thing that makes me stand out from other candidates is my drive, my hard-working skills, my eager to learn, and my can-do-it attitude. And plus, my bubbly personality is a help.', '2', 0, '0', '2', '2024-03-22 17:56:03', '2024-04-21 23:00:11', '2024-04-21 23:00:11'),
(31498, 18611, 541, 3615, 1, NULL, 24, '202432212565049721.mp4', 'What attracted me to this position is learning more and advancing into not a job but a career and I feel like this could be it. I want to get in and learn and advance as high as I can.', '2', 0, '0', '2', '2024-03-22 17:56:54', '2024-04-21 23:00:11', '2024-04-21 23:00:11'),
(31499, 17431, 191, 1359, 0, NULL, 90, '20243221057342346.mp4', 'Okay, so in 90 seconds, I can outline a skills-based resume more than chronological because I\'ve done so many things. Some people would think I have a lot of holes in my resume. I see it a different way is that I have a lot of filling in my resume. So people skills, soft skills I have, phone skills I have, problem solving, Q&A work, quality assurance, I\'m a bit of a perfectionist. That\'s maybe not what you\'re looking for in this section, but it\'s definitely true. Typing skills I have, Outlook, Excel to some extent, PowerPoint, and what word? I\'ve worked with Salesforce for a few months. I\'m familiar with it. I\'m looking to get more familiar with it, also more well-versed in Excel. So language skills, Spanish, French, well, English, obviously, French, as I said, Italian and German, and some Mandarin, Chinese, some Portuguese, a little Dutch. I don\'t really say I speak those languages. That\'s more that I understand them, which is saying a lot for Dutch, too, and Mandarin, I would say. I\'ve worked in the food service, customer service.', '2', 0, '0', '2', '2024-03-22 17:57:10', '2024-04-21 23:00:11', '2024-04-21 23:00:11'),
(31500, 18654, 888, 5308, 0, NULL, 47, '202432210581560985.mp4', 'Oh, it\'s already recording. I was like, not sure. There\'s no sign. It just, you see the countdown. Um, the last, the goals that I had at the last position that I was in was to do at least 25,000 in production. There was twice where we did not meet that goal as a team. Uh, three times we surpassed our goals and set new records. So in that sense of two failed, three surpassed, that brings us to kind of right in the middle above average, um, overall exceeding the goals, but at least maintaining the goal. So I would say in that case, how often did you meet or exceed the goals? Often met the goals, sometimes exceeded the goals.', '2', 0, '0', '2', '2024-03-22 17:57:22', '2024-04-21 23:00:11', '2024-04-21 23:00:11'),
(31501, 17431, 191, 1360, 0, NULL, 63, '202432210584855253.mp4', 'I think that self-driven means that you have a will to succeed and to continue even when times or might be difficult. It means that you\'re not really counting so much on other people, or you may count on them, but you also know you have to do your part. You\'re not just relying on somebody to do something for you, for example. It means you\'ve got this inner fire burning within you. We all have it, just in different aspects of life. And for a lot of people, it\'s very much linked with their careers, which is, I think, good to work in insurance. I think that\'s really all I have to say about it. It just means you have drive and that you have motivation and that you are going to accomplish your goals, which is pretty much are all positive things.', '2', 0, '0', '2', '2024-03-22 17:58:53', '2024-04-21 23:00:11', '2024-04-21 23:00:11'),
(31502, 18654, 888, 5309, 1, NULL, 38, '20243221059201182.mp4', 'when priorities change, you take on the most demanding priorities first, move, you rearrange your list basically of priorities. So an example would be like let\'s just say I have two people waiting on a quote and somebody walks in and wants a quote now. I\'m not going to tell that person to wait until I\'m done with the other two and get back to those two. This person is here now, that would make this person the new priority so I would work with the new person who just walked in and finish up with them and then continue on with the previous order that I had already set up in my mind to complete.', '2', 0, '0', '2', '2024-03-22 17:59:27', '2024-04-21 23:00:11', '2024-04-21 23:00:11'),
(31503, 18654, 888, 5310, 1, NULL, 73, '20243221105042384.mp4', 'Honestly, it has been a little bit of a while since I\'ve worked with a difficult client. But when there is a difficult client, typically they are upset about something and it\'s not directed towards us personally. So definitely the first thing to do would be to not take it personally. And then once the person feels heard and understood, then at that point they are more open to expressing what their needs are so that we can get to the end goal, whatever that end goal is. Whether it\'s a complaint with something that happened before, whether it\'s finding a solution to something that is going on or clarifying something that they don\'t understand, whatever the situation may be, pretty much just listen, be understanding, be empathetic to whatever it is that they\'re saying. And then from there, you\'ll be able to kind of figure out what it is that they want and get to the end of it and give them a good experience so that they don\'t leave or hang up in the same way that they entered that conversation.', '2', 0, '0', '2', '2024-03-22 18:01:06', '2024-04-21 23:00:11', '2024-04-21 23:00:11'),
(31504, 18611, 541, 3616, 0, NULL, 28, '20243221333871126.mp4', 'The best work environments are those that prioritize factors like work-life balance, flexibility, recognition, and career development. I feel like these factors really do contribute to employee satisfaction, productivity, and overall well-being. Thank you.', '2', 0, '0', '2', '2024-03-22 18:03:03', '2024-04-21 23:00:11', '2024-04-21 23:00:11'),
(31505, 18654, 888, 5311, 1, NULL, 93, '20243221125491538.mp4', 'The best manager that I ever had that motivated me to perform well was pretty much by example. The first insurance position that I had when I called to confirm that this was the location that I was going to be meeting them at, the girl who answered the phone, she answered so nice and so professionally. I was like, wow, I want to be her friend. I don\'t even know her. I\'ve never seen her. But the way that she came off, I was like, I want to answer the phone like that because I was surprised at how friendly I found her to be, even though I had never met her, had no idea who she was. And so that was my goal. The second thing would be at that office, it was a lady who owned the office and every day she would come in good attitude, fully dressed up like in heels and everything with the makeup and the hair, full on. I took time to get ready. I\'m here to do my work and just straight to the point and get to it. And so with having that presence of like, we\'re just going to get things done, it makes you feel like you just want to get things done. And then also, maybe you should also step up the fashion a bit. But that\'s just personal. But everybody who worked in the office took it the same way. Well, I mean, everybody was like, you know, trying their best to be the best. And with that, you know, with everybody actively trying, it makes you also want to try more.', '2', 0, '0', '2', '2024-03-22 18:03:14', '2024-04-21 23:00:11', '2024-04-21 23:00:11'),
(31506, 18654, 888, 5312, 1, NULL, 49, '2024322114144982.mp4', 'What separates me from other candidates is firstly some of the qualifications being that I speak Spanish and I have also attended insurance for a long time and that I have worked both at a captive agency and at a brokerage so I kind of have like different perspectives of how people view insurance and what those options are. But the number one thing that makes not only myself different but everybody in general is their personality because whilst people could be equally qualified and experienced what\'s going to make everybody different is who they are, the way that they talk, what they\'re into, what motivates them, the kind of energy that they bring and how they do what they do. That\'s what\'s going to make every individual different and so that\'s what makes me different.', '2', 0, '0', '2', '2024-03-22 18:04:25', '2024-04-21 23:00:11', '2024-04-21 23:00:11'),
(31507, 18611, 541, 3617, 1, NULL, 41, '2024322135541964.mp4', 'My greatest fear about getting this job is not being challenged to do better and achieve higher goals. I love being challenged. I love when people acknowledge that I\'m doing a good job and that I can advance because they challenge me. I thrive at being challenged. I\'m concerned that I won\'t be fully challenged. I feel like some people really do much better when they feel challenged.', '2', 0, '0', '2', '2024-03-22 18:05:12', '2024-04-21 23:00:11', '2024-04-21 23:00:11'),
(31508, 18578, 856, 4951, 1, NULL, 17, '20243221374370868.mp4', 'Unfortunately, in my last position I was not put in a situation where I felt it was necessary to compromise policies and procedures for a client.', '2', 1, '0', '2', '2024-03-22 18:07:46', '2024-04-21 23:00:11', '2024-04-21 23:00:11'),
(31509, 18578, 856, 4952, 1, NULL, 25, '20243221383646418.mp4', 'The types of decisions that I made without consulting my boss were normal, everyday decisions. If there was something that I wasn\'t too sure about, then I definitely put the client on hold and consulted my immediate supervisor. If he wasn\'t available, I did get in contact with another supervisor that was available at the time.', '2', 1, '0', '2', '2024-03-22 18:08:38', '2024-04-21 23:00:11', '2024-04-21 23:00:11'),
(31510, 18578, 856, 4953, 1, NULL, 14, '2024322139150894.mp4', 'My greatest fear in any position is not being able to produce enough and be as successful as I know that I can be.', '2', 1, '0', '2', '2024-03-22 18:09:03', '2024-04-21 23:00:11', '2024-04-21 23:00:11'),
(31511, 18578, 856, 4954, 1, NULL, 14, '20243221392589183.mp4', 'I\'m really looking to learn from new people and I\'m also looking for something that offers upward mobility.', '2', 1, '0', '2', '2024-03-22 18:09:27', '2024-04-21 23:00:11', '2024-04-21 23:00:11'),
(31512, 18578, 856, 4955, 1, NULL, 41, '202432213105942324.mp4', 'For my role model, you know, at first nobody really came to mind, but as I sat and I, you know, thought about who I could, like, really look up to, you know, it would be myself, you know, just for all the things that I have been through in life, you know, from, you know, speed bumps that I\'ve had in my last position, you know, the things from childhood, you know, not everybody can handle those types of situations.', '2', 1, '0', '2', '2024-03-22 18:11:02', '2024-04-21 23:00:11', '2024-04-21 23:00:11'),
(31513, 18415, 849, 4923, 1, NULL, 31, '202432211493615456.mp4', 'I have actually never worked in a sales job. I have done outbound calls but not necessarily to sell things. I have done like for a dental office I had to call patients like old patients offering services and stuff like that but I\'ve never actually done like sales if that makes sense and I did do about 80 calls a day when I did work at that dental office I was when I was like 19 years old', '2', 0, '0', '2', '2024-03-22 18:50:06', '2024-04-21 23:00:11', '2024-04-21 23:00:11'),
(31514, 18415, 849, 4924, 0, NULL, 18, '202432211523635142.mp4', 'As far as being comfortable, I would be more comfortable with a role that doesn\'t require a sales quota only because I\'ve never worked in sales. It would be a challenge that I would be willing to take just because I\'ve never done it, so I wouldn\'t be opposed to that.', '2', 0, '0', '2', '2024-03-22 18:52:03', '2024-04-21 23:00:12', '2024-04-21 23:00:12'),
(31515, 18415, 849, 4925, 0, NULL, 49, '202432211554910685.mp4', 'So I have, my goals for professional development is always getting better at what I do. I know at Gallagher Bassett, I was not a, I was in customer service, so I was not helping them, customers the way I would want to help them because, you know, I am not licensed to do all that. But that\'s one of my goals is to get licensed. That\'s why I thought this was the perfect role. I do love everything about, you know, helping others. I know this is property and casualty, so I know there\'ll be a lot for me to get into that I would love to do and be able to, you know, hit my goals.', '2', 0, '0', '2', '2024-03-22 18:54:53', '2024-04-21 23:00:12', '2024-04-21 23:00:12'),
(31516, 18564, 548, 3648, 0, NULL, 39, '20243221458126712.mp4', 'So, what initially attracted me to this position was my application for Erie Insurance, and I think a sales position, a position in an internship, an insurance internship role would really help me to develop my academic studies, and it would help me to grow as an individual and as a businessman. And I think working for your company, I could provide the advantage of having a lot of knowledge of this area and the people around here especially, so I think it would be a great fit, and yeah.', '2', 0, '0', '2', '2024-03-22 18:56:45', '2024-04-21 23:00:12', '2024-04-21 23:00:12'),
(31517, 18415, 849, 4926, 1, NULL, 27, '202432211573169203.mp4', 'Anything over $20 would be good, because as a customer service representative, I did get paid $18 an hour, plus bonuses every month. And that was just doing customer service, so I know with this position, it\'s more responsibility, and then getting licensed, I think it would be more than $20 an hour.', '2', 0, '0', '2', '2024-03-22 18:57:57', '2024-04-21 23:00:12', '2024-04-21 23:00:12'),
(31518, 18564, 548, 3649, 1, NULL, 51, '20243221459241381.mp4', 'So my name is Ryan Theofon. I am a senior business administration and management student at Towson University with a concentration in international business. Currently I work at the study abroad office. I studied abroad in the fall of 2022 and that has been a big point in my life and a big cornerstone I think to my professional development because eventually I think I do want to go into international sales and somewhere that allows me to travel internationally. But yeah, I\'m really passionate about traveling and right now I am really passionate about school just trying to get done and get out into the workforce.', '2', 0, '0', '2', '2024-03-22 18:59:42', '2024-04-21 23:00:12', '2024-04-21 23:00:12'),
(31519, 18564, 548, 3650, 0, NULL, 35, '20243221511772455.mp4', 'So, I\'m looking for a new job, an internship, because of a Towson class which has me complete an internship concurrently with this class this summer, but also just to advance my academic and professional knowledge. I think this is really much needed knowledge for the business world. I already have professional experience, but I think all and every experience is good experience, and so, yeah, I just think it would be a great opportunity.', '2', 0, '0', '2', '2024-03-22 19:00:34', '2024-04-21 23:00:12', '2024-04-21 23:00:12'),
(31520, 18564, 548, 3651, 0, NULL, 31, '20243221534711441.mp4', 'So for starters, I\'m a big people person. I love to talk to people. I\'m a hard working individual. If you give me a task I am going to see it through and complete it to the best of my ability as physically possible. And if I get stuck I\'m gonna ask for help. I\'m not afraid to communicate when I have an issue and do everything I can to get that issue resolved.', '2', 0, '0', '2', '2024-03-22 19:02:18', '2024-04-21 23:00:12', '2024-04-21 23:00:12'),
(31521, 18564, 548, 3652, 1, NULL, 35, '20243221552169629.mp4', 'So, aside from boosting connections and building relationships, I think this job will really help me improve my skills of communicating in a business setting, making sales in a business context instead of just at the study abroad office like I\'m used to. I feel like it\'s a really different environment and I think that would really help me grow as an individual professionally and I think this job would just help solidify that for me. Thank you.', '2', 0, '0', '2', '2024-03-22 19:05:31', '2024-04-21 23:00:12', '2024-04-21 23:00:12'),
(31522, 18689, 250, 5294, 0, NULL, 11, '20243221493963884.mp4', 'I\'m sorry, your audio is getting a little choppy. Alright, I was saying I\'ll complete that now and then you\'ll give me a call back. I will get notified once you complete it. Alright, thank you.', '2', 0, '0', '2', '2024-03-22 19:09:23', '2024-04-21 23:00:12', '2024-04-21 23:00:12'),
(31523, 18689, 250, 5295, 1, NULL, 10, '202432214112451198.mp4', 'My name is Devon Redmond, 31 years old.', '2', 0, '0', '2', '2024-03-22 19:11:26', '2024-04-21 23:00:12', '2024-04-21 23:00:12'),
(31524, 18689, 250, 5296, 1, NULL, 29, '202432214122286742.mp4', 'Videos, the videos are stopping and recording before I can answer the questions. So I need to go back and answer the other two questions. I said, I\'m on three. If I were to ask your current boss, what would you do that drives him or crazy? What would your boss say? My boss would say, I began to ask a lot of questions when I was unsure about something. I would call and request the answer to a specific question. And at first I was doing things on my own, but I learned it was easier going that route.', '2', 0, '0', '2', '2024-03-22 19:12:23', '2024-04-21 23:00:12', '2024-04-21 23:00:12'),
(31525, 18689, 250, 5297, 0, NULL, 11, '202432214132116633.mp4', 'A team, I\'m more comfortable working by myself. I prefer working by myself, but with the team, I am still equally efficient.', '2', 0, '0', '2', '2024-03-22 19:12:57', '2024-04-21 23:00:12', '2024-04-21 23:00:12'),
(31526, 18443, 581, 4006, 2, NULL, 38, '202432214172113554.mp4', 'I\'m going to tell you a little bit about myself. My name is Shamira Robertson. I\'m 41 years old. I enjoy having a good time. I\'m a people person. I like to have fun. I like to enjoy myself. I like to be positive. I like positive people around me. I don\'t like negativity. I just enjoy life and making the best of it and being successful and doing all the good things in life to get ahead.', '2', 0, '0', '2', '2024-03-22 19:17:29', '2024-04-21 23:00:12', '2024-04-21 23:00:12'),
(31527, 18443, 581, 4007, 2, NULL, 45, '202432214184547989.mp4', 'What motivates me the most is that knowing that I\'m able to do anything that I want to do in this life to be successful. That I do have the knowledge to do what I need to do. That I\'m still able to do what I need to do. That I always motivate myself to finish what I start. Not being a slacker. Just staying positive. Having good energy around me at all times. Do not feed into negative energy. That\'s what motivates me knowing that I\'m able to do anything that I want to do.', '2', 0, '0', '2', '2024-03-22 19:18:49', '2024-04-21 23:00:12', '2024-04-21 23:00:12'),
(31528, 18443, 581, 4008, 2, NULL, 57, '20243221420997347.mp4', 'What\'s more important to me, that would be most important to me in my next position at Y is that I will be working for a place that values their employees, that offers great opportunities for advancement, that\'s helpful to their employees, that offers great training when needed if you need more information or more help, that gives great feedback, also bad feedback when needed, just a place that\'s reliable, dependable, that has great opportunities for advancement, that\'s a great environment and a great company to work for and a place that just helps their employees.', '2', 0, '0', '2', '2024-03-22 19:20:14', '2024-04-21 23:00:12', '2024-04-21 23:00:12'),
(31529, 18443, 581, 4009, 2, NULL, 28, '202432214205428607.mp4', 'The kind of work environment that I thrive in is a positive work environment. No negativity, that actually helps their employees, actually cares about their employees\' well-being, that actually offers opportunities for advancements. That\'s what I thrive for, a positive work environment.', '2', 0, '0', '2', '2024-03-22 19:20:58', '2024-04-21 23:00:12', '2024-04-21 23:00:12'),
(31530, 18691, 250, 5294, 0, NULL, 28, '20243221425573086.mp4', 'Hi there. So I am a sales and service professional looking for the next thing. I\'m looking for a new job because the previous company that I was with did collapse when all the employees had left due to poor working conditions. It was a small company of about eight, nine employees. And unfortunately it did not have the organization and the structure to withhold that. So now I\'m again on the search.', '2', 0, '0', '2', '2024-03-22 19:25:12', '2024-04-21 23:00:12', '2024-04-21 23:00:12'),
(31531, 18691, 250, 5295, 1, NULL, 69, '202432214272439629.mp4', 'So, my name is Quintin Harvey. I\'m originally from upstate New York, now I live here in St. Louis in the Midwest. Throughout my professional career, you know, there\'s been a constant through line of sales and service. I started off professionally in Berlin, Germany, where I had been living, where I had worked as an account executive, managing small, medium business, as well as enterprise clients, working them to upgrade their service, up sales, answering any service issues that they had. From there, when I moved back to the United States, I moved to the bike industry, where I ran a service department for several years as the lead service advisor, managing a team of mechanics. In that, also doing a fair amount of sales, upselling, was working with one of the biggest bike shops in the Midwest here for Tour de France style bike racing. From there, I moved on to the diamond industry, where I was a jewelry consultant. That was a commission-based sales role, where I was doing about $250K monthly in sales. And then the most recent job was Fast Signs, where I was there for about half a year before things fell under, unfortunately.', '2', 0, '0', '2', '2024-03-22 19:27:43', '2024-04-21 23:00:13', '2024-04-21 23:00:13'),
(31532, 18691, 250, 5296, 0, NULL, 79, '202432214295396147.mp4', 'I would have to say my dedication of the clients and the way I really take my client interactions personally, or not things they say personally, but I really take pride in what I do and I really do all that I can to make sure that I keep up to my promises. For instance, in my last job, on occasion, you know, a job might be delivered late or wasn\'t completed in the timeline that I had set the expectations for. And that would really bother me. You know, I would really try to work with my team or talk to my previous boss and say, hey, is there anything we can do to make this happen? He said, no, it\'s not a big deal. You know, it\'ll be there, you know, at this time. And that was something that would bother me. So I say, hey, I\'m going to have this ready for you at Friday at noon. I intend for you to have that Friday at noon and, you know, we\'ll do everything in my power to make that happen. So I would just have to say my dedication of the customer to the point where, you know, I really, you know, I expect my team to be able to keep up with me, to be able to help me make those promises and such. And I think sometimes every now and then, Steve, my previous boss, would get a little frustrated and say, all right, we\'re going to get this done, it\'s not that big of a deal. But again, I\'m mad at my word. If I say I\'m going to do something, I really want to get it done. And I feel bad when I can\'t.', '2', 0, '0', '2', '2024-03-22 19:28:27', '2024-04-21 23:00:13', '2024-04-21 23:00:13'),
(31533, 18466, 840, 4730, 0, NULL, 57, '202432214321771319.mp4', 'Hello, my name is Jeff. I currently work for USADA in billing. We started in billing and we get to policy services and so on and so forth, but as far as my goals and that if I exceed them or meet them, we are tracked by Salesforce and we get a daily matrix sent from our coaches. So based on that, I do, there are times I do to exceed my expectations because whether a member gives me a 10 out of 10 perfect score for satisfaction, but those are some of the goals and also too, how long do we stay on the phone and how many calls do we get? It\'s all tracked, but there are times I do exceed the criteria set forth by USADA.', '2', 0, '0', '2', '2024-03-22 19:31:11', '2024-04-21 23:00:13', '2024-04-21 23:00:13'),
(31534, 18691, 250, 5297, 1, NULL, 40, '20243221431811927.mp4', 'Well, I\'m excellent at working by myself and really excelling it and do good work. I like working in a team just because it\'s always good to have a sounding board, have someone to get some feedback from. While I consider myself an expert in the areas that I\'ve worked in professionally, it\'s always good to have a fresh set of eyes just to keep you honest and make sure that things can be viewed from another perspective to get that perspective. And so having folks around just, I think, increase the caliber of work that I\'m able to deliver for clients, because we\'re always on our best. I want to be held accountable the way I hold my colleagues accountable.', '2', 0, '0', '2', '2024-03-22 19:31:19', '2024-04-21 23:00:13', '2024-04-21 23:00:13'),
(31535, 18642, 845, 4788, 0, NULL, 60, '20243221232992062.mp4', 'Some of the things that are important to me when selecting my next career are going to be stability. One of the things that I seem to have a problem with in choosing careers is companies not closing down. A Rite Aid that I worked at recently is one of those examples. I want a career that I can stay with for the long term. Obviously Allstate has been around for a very long time, as long as I can remember. So that\'s going to be one of the most important factors. I want to be able to put myself into a company. Advancement is another thing that is going to be important to me. I want to be able to learn. Learning is so important to me, constantly being able to grow, take those skill sets. So that\'s going to be another aspect that\'s going to be very important to me.', '2', 0, '0', '2', '2024-03-22 19:32:22', '2024-04-21 23:00:13', '2024-04-21 23:00:13'),
(31536, 18642, 845, 4789, 0, NULL, 51, '202432212334153657.mp4', 'I have years of customer service experience, everything from going back to when I had to do interviewing when I was working in the private investigations field, to when I worked at Gridworks, to when I worked at Southwest Gas, to when I was a pharmacy technician. All of those things took into different aspects of the customer service field. I\'ve had to do conflict resolution, I\'ve had to sit down and work with different ethnicities, language barriers, so my customer service range is very broad. It\'s very deep, it\'s something that I love very much, so I definitely have a very broad range of customer service experience.', '2', 0, '0', '2', '2024-03-22 19:33:45', '2024-04-21 23:00:13', '2024-04-21 23:00:13'),
(31537, 18466, 840, 4731, 1, NULL, 49, '202432214335916219.mp4', 'Well, some of the skills I will bring to the job, first of all, I\'m coachable, I\'m dedicated, I\'m punctual, I am highly motivated, and I want to work for an agency that will help me become better at what I do. I like working for USAA, but there\'s a quality balance of life that I\'m seeking. We work every Saturday, and I\'m a retired federal firefighter, and I\'ve worked plenty of weekends and holidays to count. But the skills that I bring, you know, I\'m a people person, I listen first to the clients and come up with a solution if I can, and I just can\'t wait to start. Thank you.', '2', 0, '0', '2', '2024-03-22 19:34:22', '2024-04-21 23:00:13', '2024-04-21 23:00:13'),
(31538, 18466, 840, 4732, 1, NULL, 44, '202432214352329881.mp4', 'Well, I would describe my personality, I guess I\'m type A type person, I like competition. But I\'m not afraid to admit when I\'m wrong, but I always want to learn from my mistakes and again, apply that to everyday life. You know, I like having fun, going out with family and friends and I have a sense of humor. I look at the glass as half full, so that pretty much sums it up for me and thank you for this.', '2', 0, '0', '2', '2024-03-22 19:35:43', '2024-04-21 23:00:13', '2024-04-21 23:00:13'),
(31539, 18466, 840, 4733, 1, NULL, 42, '202432214364071315.mp4', 'Well, the type of work or environment that I would like, I would like to start out from the bottom and know everything that there is to know about your agency and how your protocols and procedures, how you like to run it, start from the bottom, know all the jobs. And if you felt like, hey, Jeff is, you know, I\'m going to promote him and maybe get him in as a mentor, coach, you know, or a management, I would be honored for that. But at least I would know everyone else\'s job in case, you know, I need to fill in if they\'re not around. And that pretty much sums it off there. Thank you.', '2', 0, '0', '2', '2024-03-22 19:37:01', '2024-04-21 23:00:13', '2024-04-21 23:00:13'),
(31540, 18642, 845, 4790, 0, NULL, 60, '20243221239154275.mp4', 'I\'m going to allow them the time to communicate their needs, I\'m going to stay patient, I\'m going to actively listen to them if they\'re frustrated for a reason, I\'m going to offer them solutions that they may need while staying calm and professional, I\'m going to give them the empathy and validation that they need, I will only promise to do everything I can within my power to assist them, and if I need to, I will then get assistance to get them the help that they need so that we can get a resolution, it\'s important that myself and my team, or a team, can get them the answers that they need to resolve their frustration, we\'re going to make sure that we are patient and calm, and that we can get them to feel appreciated and validated at the end of that phone call or that face-to-face.', '2', 0, '0', '2', '2024-03-22 19:39:18', '2024-04-21 23:00:13', '2024-04-21 23:00:13'),
(31541, 18620, 874, 5254, 1, NULL, 20, '202432214401248553.mp4', 'So, when I don\'t know the answer to a question, what I generally say is that, I\'m honest, I don\'t know the answer to your question, but please let me find out a good answer for you and that\'s generally very well received.', '2', 0, '0', '2', '2024-03-22 19:40:22', '2024-04-21 23:00:13', '2024-04-21 23:00:13'),
(31542, 18620, 874, 5255, 1, NULL, 25, '20243221441496537.mp4', 'I prefer would be the one where I am given tasks to complete and within obviously the policies and guidelines of the establishment for me to work on it as much as I\'m able and then if I do have questions for management to be able to be available to me for answers. So.', '2', 0, '0', '2', '2024-03-22 19:41:12', '2024-04-21 23:00:13', '2024-04-21 23:00:13'),
(31543, 18642, 845, 4791, 0, NULL, 120, '202432212421332881.mp4', 'I would refer to him as Mr. Brown in the pharmacy. He was so upset. He was just yelling and angry and frustrated. His prescription wasn\'t ready. It was probably the third or fourth time that had happened to him. We were about to close for lunch. He was so angry that he wasn\'t going to have his prescription for another several hours. I offered our cashier to go ahead and go for lunch. She was frustrated. I sincerely apologized to him. I let him know that I wasn\'t just working in the pharmacy. I was almost, excuse me, also a customer. I completely understood if I were him, I would also be upset. These were, you know, medications that he needed. I asked the pharmacist if we could, any possible way, go ahead and get this taken care of for him. I talked with him for a little bit, smiled, asked him about how his day was going outside of this situation. We got to talking about his wife and his kids. Just general small talk. Got his prescriptions for him before we went to lunch. It was just, he was such a sweet gentleman. By the time that we were done, he did get his prescriptions. And it just took empathy. It took understanding. It took putting myself in his position so that he could understand that we understood where he was coming from. Sometimes that\'s all it takes. It was him understanding that us going to lunch or our needs were not more important than his needs. So we were able to just come together and do that for him. Yeah, we were late going for lunch, whatever. And it was just, it was the neatest little thing for him. So I would say that that was one of a few difficult customers that we were able to turn around just by taking the time to show that, you know, we actually did care. Those medications were important.', '2', 0, '0', '2', '2024-03-22 19:42:27', '2024-04-21 23:00:13', '2024-04-21 23:00:13'),
(31544, 18620, 874, 5256, 1, NULL, 48, '202432214421455409.mp4', 'you you', '2', 0, '0', '2', '2024-03-22 19:42:33', '2024-04-21 23:00:13', '2024-04-21 23:00:13'),
(31545, 18620, 874, 5257, 1, NULL, 50, '202432214434259470.mp4', 'you you', '2', 0, '0', '2', '2024-03-22 19:44:02', '2024-04-21 23:00:13', '2024-04-21 23:00:13'),
(31546, 18620, 874, 5258, 1, NULL, 61, '202432214452181764.mp4', 'you you you', '2', 0, '0', '2', '2024-03-22 19:45:47', '2024-04-21 23:00:13', '2024-04-21 23:00:13'),
(31547, 18642, 845, 4792, 0, NULL, 60, '20243221250485596.mp4', 'The skills I have, I have interviewing skills, investigative experience, I have skills in multitasking, I am detail oriented, I work under pressure, I am friendly, I am empathetic, I am a problem solver, I am experienced at working with people of various cultures and diversities, I am experienced in fraud awareness, I have phone etiquette, I am experienced in account verification, and I have a strong sense of integrity and commitment and dedication, and I have this ability and willingness to learn, and I want to learn, I have customer service experience like you would not believe, oh my goodness, I have such a skill set, I have worked with insurance companies of different levels for different reasons, I have, ahhh.', '2', 0, '0', '2', '2024-03-22 19:50:51', '2024-04-21 23:00:13', '2024-04-21 23:00:13'),
(31548, 18466, 840, 4734, 1, NULL, 89, '20243221452367160.mp4', 'What separates me from other candidates? Well, I bring, I mean, I\'m excited, I\'m highly motivated. I bring honesty and integrity, whether I\'m working remote, it\'s that as if, you know, what is an employee going to do when the boss is not around, you know, that type of issue. But, you know, customers come first. I\'m punctual. I rarely call in sick. During our three-month training with USAA remotely, I never missed a day. I was always on time, if not early. And I\'m a retired firefighter. You know, I\'m looking for another career. I\'m looking for something, and I really like working for USAA, but we work every Saturday. And, you know, as room for promotion, it\'s such a large corporation, you know, it would be rare to get a promotion where, you know, I\'ll be noticed. I want to work for a company that will help me grow, and as well, help them grow. I\'m ready to start, I\'m just excited, and I want to say thank you for giving me this opportunity. To apply for this position. Thank you.', '2', 0, '0', '2', '2024-03-22 19:52:41', '2024-04-21 23:00:13', '2024-04-21 23:00:13'),
(31549, 18696, 244, 3733, 1, NULL, 16, '202432215595547647.mp4', 'What attracted me to this position was it\'s a chance to get back in the insurance field at an independent agency, which is different than what I had before, and I\'m looking forward to seeking further with you about it.', '2', 0, '0', '2', '2024-03-22 19:59:57', '2024-04-21 23:00:13', '2024-04-21 23:00:13'),
(31550, 18696, 244, 3734, 1, NULL, 36, '20243221604562162.mp4', 'And my first insurance position job, I was given fairly detailed goals to reach. I came close to making the 30 applications in 90 days goal, finished with about 27 applications. I\'ve also been recognized for performance in Medicare supplement sales and such like that in the field as well.', '2', 0, '0', '2', '2024-03-22 20:00:48', '2024-04-21 23:00:14', '2024-04-21 23:00:14'),
(31551, 18696, 244, 3735, 1, NULL, 23, '20243221612061747.mp4', 'I basically ask for some time to look it up, the answer, or if I\'m at a place where I can look it up via my phone, the laptop, I ask for their number and I give them a call back once I looked up the answer.', '2', 0, '0', '2', '2024-03-22 20:01:22', '2024-04-21 23:00:14', '2024-04-21 23:00:14'),
(31552, 18696, 244, 3736, 1, NULL, 38, '20243221622046639.mp4', 'consultant then completing the sales attorney hierarchy? Sure in my previous insurance position I was tasked with performing the sales process mandated by the employer. I had to make decisions on whether or not to offer certain products to those clients. There were many appointments for those clients that wanted or made sense for them to do.', '2', 0, '0', '2', '2024-03-22 20:02:23', '2024-04-21 23:00:14', '2024-04-21 23:00:14'),
(31553, 18696, 244, 3737, 1, NULL, 31, '2024322163592857.mp4', 'My previous position as an insurance agent, my boss basically mentored me, took me aside, went out with me on the field every once in a while, gave me access to him, which really helped me because on my own I could go to him about almost anything and get a response', '2', 0, '0', '2', '2024-03-22 20:03:07', '2024-04-21 23:00:14', '2024-04-21 23:00:14');
INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(31554, 18683, 778, 4210, 0, NULL, 99, '20243221565292669.mp4', 'Well, tell me, tell you about myself. There\'s so many aspects to me. I am overall a very optimistic person. I am happy. I like to see the bright sides of things. I can deal with the tough parts too though. I have two grown children, three grandchildren, a dog and a cat and I live on 47 acres in the country in Texas. Integrity is very, very important to me. I have integrity. I expect it from other people. Sometimes I\'m disappointed unfortunately, but again I can deal with things. If you just put things on the table, I can deal with it. I love business. I was successful in business. I\'ve owned several businesses and I miss it. I lost my husband in late 2020 and I kind of semi-retired for a little bit, but I\'ve gotten back into the swing of things and I\'m ready to feel that success again. I\'ve missed it. I like business. Anyway, that\'s me for the most part. I am intelligent. I like to play around. I like to laugh, but I also know how to get down to business and focus on the things that are important, the subject at hand. Yeah, that\'s pretty much me.', '2', 0, '0', '2', '2024-03-22 20:03:44', '2024-04-21 23:00:14', '2024-04-21 23:00:14'),
(31555, 18683, 778, 4211, 0, NULL, 45, '202432215162764924.mp4', 'Skills. Okay, so the ability to communicate, I think, is one of my good points, one of my skills. I can communicate with a wide variety of people. I can pivot when I need to. Most people like and trust me. I try to make people comfortable when it\'s an uncomfortable situation. I know how to ask for the sale. I\'m not afraid to do things like that. I have no problem asking the hard questions. I\'m driven and I want to succeed.', '2', 0, '0', '2', '2024-03-22 20:10:57', '2024-04-21 23:00:14', '2024-04-21 23:00:14'),
(31556, 18683, 778, 4212, 0, NULL, 65, '20243221530194929.mp4', 'I like to start my mornings typically with some interaction with my business partners or my cohorts, if you will. I like to know what\'s on my agenda. I like to know what my to-do list is, what\'s expected of me, and then I just like to get after it. I like to be able to help people. By nature, I\'m a problem solver and you combine the enjoyment of helping people with being a problem solver and it\'s a good recipe for sales. I hope at the end of the day, that ideal work day, that it does result in sales, of course. I like to be able to look back over the day and say, yeah, I did a good job, or yeah, I really helped that person. Those are the warm fuzzies of an ideal day.', '2', 0, '0', '2', '2024-03-22 20:24:31', '2024-04-21 23:00:14', '2024-04-21 23:00:14'),
(31557, 18357, 313, 1515, 0, NULL, 31, '202432215252457017.mp4', 'Hi, my name is Dulcia Marina, I have all the skills and experience required to perform the role of a receptionist to an excellent standard. I understand that the role of a receptionist means I will be the first point of contact for your customers and clients. I\'m punctual and I take my responsibilities seriously. I always perform at a high standard.', '2', 0, '0', '2', '2024-03-22 20:25:27', '2024-04-21 23:00:14', '2024-04-21 23:00:14'),
(31558, 18357, 313, 1516, 0, NULL, 60, '202432215264872810.mp4', 'Okay. So I would not break any company policy for nobody and for nothing in the world. So I was working at the dealership at Bone Toyota and we were, I was dealing with a customer. So my coworker wanted a split commission with me and I was already helping my customer. And I said, you know, at first I asked the customer, is anybody helping you? At that point, my customer says, no, nobody\'s helping me. So it is protocol that if somebody is helping them, meaning at the dealership, you\'re not supposed to cross the lines. You\'re not supposed to, unless that coworker wants to work with you and they don\'t mind splitting the commission.', '2', 0, '0', '2', '2024-03-22 20:26:52', '2024-04-21 23:00:14', '2024-04-21 23:00:14'),
(31559, 18435, 581, 4006, 1, NULL, 15, '202432215272088021.mp4', 'Hi, my name is Cody. I am a full-time mom. I am going to college online, studying my Associates in Business Administration. I am expected to graduate in June of 2025.', '2', 0, '0', '2', '2024-03-22 20:26:58', '2024-04-21 23:00:14', '2024-04-21 23:00:14'),
(31560, 18357, 313, 1517, 0, NULL, 37, '202432215275438967.mp4', 'Okay, so one of my co-workers, I was new at the time and her name is Latoya, she, okay, so she was working at a furniture store and she was telling me basically not to shadow the managers or not to shadow my other co-workers. And I said no, I\'m about to follow rules just like they instructed me to, so I\'m not about to listen to you, I have to follow protocol.', '2', 0, '0', '2', '2024-03-22 20:27:56', '2024-04-21 23:00:14', '2024-04-21 23:00:14'),
(31561, 18435, 581, 4007, 2, NULL, 40, '202432215282828504.mp4', 'My family motivates me the most. My child who is one years of age motivates me to get up and do better every day and applaud myself. I want to be able to provide for her and do whatever I can for her. And so with that being said, I would really need some financial stability to be able to take care of her and provide for her and do whatever I can for her, and this opportunity would help me do that.', '2', 0, '0', '2', '2024-03-22 20:28:29', '2024-04-21 23:00:14', '2024-04-21 23:00:14'),
(31562, 18435, 581, 4008, 2, NULL, 40, '20243221530344039.mp4', 'In my next position, what would be really important would be stability and growth. As without stability, I wouldn\'t be able to provide for my family and without growth opportunities, I wouldn\'t be able to start from the bottom and work my way up the food chain. I am wanting to grow with the company that I choose to work with and start from the bottom and work my way up to management and just continue on from there.', '2', 0, '0', '2', '2024-03-22 20:30:04', '2024-04-21 23:00:14', '2024-04-21 23:00:14'),
(31563, 18435, 581, 4009, 2, NULL, 18, '20243221531536219.mp4', 'I am a very fast learner and I\'m very fast at adapting. So I feel like I can thrive in almost any environment you put me in. However, I do really enjoy doing customer service environments as I love to help people.', '2', 0, '0', '2', '2024-03-22 20:31:56', '2024-04-21 23:00:14', '2024-04-21 23:00:14'),
(31564, 18683, 778, 4213, 1, NULL, 109, '202432215423116829.mp4', 'Well, I believe that there\'s probably a lot of good candidates that you\'re going to be reviewing, and I think personality and drive, those are things that are very common in sales. So I don\'t think that separates me from anybody else, but I pull off of my experience in real estate, and I know what has separated me oftentimes from other real estate agents is that sincerity that I really do have for my clients and my concern for their well-being. I think that they recognize that, and I\'ve had people tell me things like that. All the while of being concerned and caring for them, I\'m able to keep my objectivity too and keep my eye on the goal and what the whole purpose of this is. Money\'s important, but I don\'t believe money\'s ever been my number one thing. I think that focusing on servicing my clients was my number one thing, doing a good job for them, and oddly enough, the money followed. I don\'t think that\'s any different in the insurance industry than it was in real estate. You were still dealing with people, and they want to know that you care about them, that you\'re really out there pushing for them.', '2', 0, '0', '2', '2024-03-22 20:42:37', '2024-04-21 23:00:14', '2024-04-21 23:00:14'),
(31565, 18699, 244, 3733, 0, NULL, 14, '20243221644122453.mp4', 'attracted to this position because it had a dynamic working environment in the description and it is close to my home.', '2', 0, '0', '2', '2024-03-22 20:43:32', '2024-04-21 23:00:14', '2024-04-21 23:00:14'),
(31566, 18699, 244, 3734, 0, NULL, 38, '202432216451838786.mp4', 'requirement was for metrics. It was in a call center and you have to be on time, you have to be able to assist the customer within certain guidelines and I was able to do that for such a long time and so well that I was actually extended. It was a contract position and I was extended twice because of my ability to meet the metrics.', '2', 0, '0', '2', '2024-03-22 20:44:23', '2024-04-21 23:00:14', '2024-04-21 23:00:14'),
(31567, 18699, 244, 3735, 1, NULL, 19, '202432216455551350.mp4', 'that I don\'t know the answer to, I will certainly ask for you to give me a moment, give me a couple of minutes, or give me time to research the answer. I will definitely be able to get that answer for you as soon as I can.', '2', 0, '0', '2', '2024-03-22 20:45:51', '2024-04-21 23:00:14', '2024-04-21 23:00:14'),
(31568, 18699, 244, 3736, 1, NULL, 69, '202432216473166148.mp4', 'a supervisor because the answers were usually in the guide and you had to search the guide. Sometimes you had to ask for assistance if it was extremely complex or an ongoing complaint or an ongoing issue and there were many moving parts that needed a little more care in getting an answer to the customer or a result that the customer needed. So most often you were able, I was able, to make decisions on whether a customer was either qualified or unqualified or whether there needed to be a case written up or some or another team had to take put eyes on it. I was able to make those decisions without consulting a supervisor because, well, we\'ve had appropriate training and guidelines for doing so.', '2', 0, '0', '2', '2024-03-22 20:47:29', '2024-04-21 23:00:15', '2024-04-21 23:00:15'),
(31569, 18707, 471, 2823, 1, NULL, 12, '202432216473668327.mp4', 'I applied for this job because it allows me to stay at home and be a homemaker and still work and be able to take care of my kids and family.', '2', 0, '0', '2', '2024-03-22 20:47:46', '2024-04-21 23:00:15', '2024-04-21 23:00:15'),
(31570, 18683, 778, 4214, 0, NULL, 45, '202432215502387352.mp4', 'Well, what would they say? I think all good things, that I\'m driven, that I\'m a hard worker, that I\'m honest, I live with integrity, I\'m successful, focused, likable, kind of fun to be around, that I\'m a good person. I still have old clients reach out to me on Facebook and say, we are so thankful that we had you as a real estate agent. Yeah, I think pretty much that\'s what you\'re going to hear. I hope so.', '2', 0, '0', '2', '2024-03-22 20:48:03', '2024-04-21 23:00:15', '2024-04-21 23:00:15'),
(31571, 18699, 244, 3737, 1, NULL, 42, '202432216483755553.mp4', 'the best manager I ever had motivated me to perform well because they gave me responsibilities and it was really exciting to be able to do a lot of things on my own without consultation and to be able to handle from beginning to end, to open and close the office, have my own key. It was very motivating to be given responsibility and trusted to work with new customers as well as existing customers and I believe it worked because well I like to challenge and I like to be given responsibilities.', '2', 0, '0', '2', '2024-03-22 20:48:33', '2024-04-21 23:00:15', '2024-04-21 23:00:15'),
(31572, 18707, 471, 2824, 1, NULL, 33, '202432216484175341.mp4', 'In my last position, I was a CNA in a long-term care facility. The goals I had were just to be able to get out and take care of the elderly. I love taking care of the elderly, but I just couldn\'t do it anymore. I had just lost my mom a few weeks ago and I don\'t see myself being able to return to doing that, but it did help with goals like being able to take care of my family, my four children. I was able to pay for anything that I needed with that position, so yeah.', '2', 0, '0', '2', '2024-03-22 20:49:06', '2024-04-21 23:00:15', '2024-04-21 23:00:15'),
(31573, 18707, 471, 2825, 1, NULL, 19, '202432216494061713.mp4', 'My children and my husband very much motivate me. They always give me a sense of appreciation. Yeah, I keep mentioning my kids because they\'re definitely my biggest motivator, but my husband as well. I love them all to death.', '2', 0, '0', '2', '2024-03-22 20:49:54', '2024-04-21 23:00:15', '2024-04-21 23:00:15'),
(31574, 18623, 854, 5160, 0, NULL, 20, '20243221773690138.mp4', 'Hi, I\'m looking for a new job, because, um...', '2', 0, '0', '2', '2024-03-22 20:54:29', '2024-04-21 23:00:15', '2024-04-21 23:00:15'),
(31575, 18238, 798, 4564, 1, NULL, 86, '20243221754042232.mp4', 'Hi, good evening. My name is Kara Rieger. I am currently employed with J.P. Morgan Chase. I\'ve been with J.P. Morgan for about 16 years now. I am in the midst of a career change. I started back to law school in the fall of 2019 at Capital University. I worked full time and participated in the evening program. I graduated this past May and took the bar in July and was admitted by the Supreme Court in November. I am married. I have one child. I am interested in finding a position where I feel as though I have direct impact with people. With my positions with J.P. Morgan, I have been very back of house per se. So I\'m interested in participating more within my community and helping people. My main interests at this point are family law. I also have an interest in doing wills, trusts, estates, anywhere where I can have a direct impact with people.', '2', 0, '0', '2', '2024-03-22 21:05:47', '2024-04-21 23:00:15', '2024-04-21 23:00:15'),
(31576, 18623, 854, 5161, 0, NULL, 17, '202432217122173366.mp4', 'So I\'m a hard worker, I have a positive attitude, I work well on my own or with others, I\'m great at problem solving, and generally fun to be around.', '2', 0, '0', '2', '2024-03-22 21:11:02', '2024-04-21 23:00:15', '2024-04-21 23:00:15'),
(31577, 18238, 798, 4565, 1, NULL, 150, '202432217121334543.mp4', 'In terms of instances, either caring, competitive, professional, and strategic, I\'m going to start with competitive. I\'m competitive by nature. I participated, I played sports my entire life and also participated at the Division I college level. I played softball for the University of Akron. After undergrad, I coached at a few colleges as well. I coached at John Carroll University up near Cleveland and then moved to Columbus to coach at Ohio State. So I am a very competitive person by nature. Next, I\'m going to go with professional. So one of the positions that I held with J.P. Morgan, I managed the Insurance Claims Division for all of Chase Home Lending. And in terms of professionalism, I use this example because I was managing this organization when Superstorm Sandy hit the East Coast. So I spent just about every weekend for about eight months in New York and New Jersey, meeting with the New York Department of Financial Services, meeting with state senators and representatives, as well as sitting in FEMA trailers and meeting directly with customers. So I would say in terms of professionalism, I\'ve been able to hold my own with large groups of politicians, state senators, representatives. Not only did we meet individually with these folks, but we also spoke in panels. So some of the areas within Long Island would have state senators and representatives speak on panels in order to get feedback from their constituents as to how they could help these folks after this disaster occurred. In terms of strategic, also within that same position with J.P. Morgan, at the time, and I had mentioned that I spent a lot of time in FEMA trailers meeting with', '2', 0, '0', '2', '2024-03-22 21:12:24', '2024-04-21 23:00:15', '2024-04-21 23:00:15'),
(31578, 18238, 798, 4566, 1, NULL, 49, '202432217143647154.mp4', 'In terms of my experience using Office software and CRM systems, I would say I, not to be braggy, but I would say probably an expert level with Microsoft Office, the suite of Microsoft Office products. In terms of CRM systems, I have used a lot of CRM systems over the years with JP Morgan. In fact, now I am running a governance group for all estimations, meaning qualitative, quantitative models and analytical tools. So while I don\'t develop those things, I certainly have a lot of experience with the governance controls and testing of those systems that are used in various places throughout the bank.', '2', 0, '0', '2', '2024-03-22 21:14:38', '2024-04-21 23:00:15', '2024-04-21 23:00:15'),
(31579, 18238, 798, 4567, 1, NULL, 67, '202432217161975312.mp4', 'In terms of what is the biggest challenge that I faced in my last job, being my current job, and what was the outcome and how did you resolve the problem? I would have to say this is going to be sort of a non-traditional answer. I think the biggest challenge that I have faced is being 16 years into my career and realizing this type of work is not what I\'m passionate about any longer. And while I feel I can continue to be successful, I wanted to step outside of the corporate America world, go back to school and start in something completely different in midlife. So I would say that the outcome is having put myself back through school and I\'m attempting to resolve the problem by finding work that I\'m passionate about. I like to work. I think I have a very strong work ethic, but I do believe that what\'s that missing piece is being able to help people.', '2', 0, '0', '2', '2024-03-22 21:16:26', '2024-04-21 23:00:15', '2024-04-21 23:00:15'),
(31580, 18238, 798, 4568, 1, NULL, 90, '202432217182492832.mp4', 'In terms of if you were to call my references, what would they say about me? I think the majority of them would say that I am intelligent, caring, passionate, hardworking, practical, and I think that they would likely say that I have been, for those references that I\'ve worked for, I think that they would say that I\'m very hardworking and that I like to learn quickly. I like to become a subject matter expert as much as I can very quickly. I don\'t like to be the one person in the room that doesn\'t really understand what\'s going on, so I like to get up and running very quickly. And if that means I put in tons of extra hours to do that, I\'m willing to do that. And I think that they would say that it\'s likely about time that I\'ve switched careers. I think I\'ve had enough of corporate America and am really ready to do something impactful where I can add value.', '2', 0, '0', '2', '2024-03-22 21:18:29', '2024-04-21 23:00:15', '2024-04-21 23:00:15'),
(31581, 18623, 854, 5162, 0, NULL, 20, '20243221719935561.mp4', 'So, how I try to handle difficult clients is I try to stay calm and professional, try to let them talk, do my best to understand their point of view, maybe repeat what they\'ve said to me, and then ask questions to try to resolve the issue the best I can.', '2', 0, '0', '2', '2024-03-22 21:18:34', '2024-04-21 23:00:15', '2024-04-21 23:00:15'),
(31582, 18685, 778, 4210, 1, NULL, 30, '202432216263665485.mp4', 'Hi, my name is Colby, and I currently work as a personal trainer. I\'ve been taking Kaplan\'s Life and Health Insurance course in order to get my insurance license, and that\'s something that I got interested into. Just because of the different growth opportunities that you have, as well as the base pay plus commission, it seemed like something that would be a good fit. I always am doing sales presentations at work to sign up new clients, so I felt like this would be a way to use my sales skills for a more lucrative opportunity.', '2', 0, '0', '2', '2024-03-22 21:26:43', '2024-04-21 23:00:15', '2024-04-21 23:00:15'),
(31583, 18623, 854, 5163, 1, NULL, 43, '202432217265197271.mp4', 'So, some things that I\'ve done to improve my communication skills, I will have practice conversations with myself in the mirror to see how I look when I\'m saying something, to check out my body language and see what it\'s saying, I try to read other people\'s body language, I try to make eye contact as much as possible, I try to be clear and concise when I\'m conveying something to someone else, I try to engage people by asking questions and maybe give people compliments sometimes to make them feel more comfortable or at ease with me.', '2', 0, '0', '2', '2024-03-22 21:26:53', '2024-04-21 23:00:15', '2024-04-21 23:00:15'),
(31584, 18685, 778, 4211, 1, NULL, 37, '202432216304527744.mp4', 'I do have skills that would be applicable to this job, starting with phone skills. So each time that we get a client that ends up coming in, they start as a lead through our Facebook advertising, so I\'m familiar with the lead process. We also use a CRM software to keep track of our conversations with prospects as well as our current clients. I\'m very familiar with CRM softwares. I\'m using the phone to communicate with them professionally, as well as general sales closing skills because once they come in, we do an initial consultation and that\'s where we\'ll begin the sign-up process. So although it\'s not directly related to insurance, I do use those soft skills on a day-to-day basis.', '2', 0, '0', '2', '2024-03-22 21:30:53', '2024-04-21 23:00:15', '2024-04-21 23:00:15'),
(31585, 18623, 854, 5164, 1, NULL, 26, '202432217325245548.mp4', 'So I\'m really optimistic. I\'m very self-aware. I have a really strong work ethic. People usually feel comfortable talking to me and I\'m able to engage in conversation with people fairly easily. I\'m very adaptable to new situations. I\'m a great communicator and I have really good follow-up skills.', '2', 0, '0', '2', '2024-03-22 21:32:54', '2024-04-21 23:00:15', '2024-04-21 23:00:15'),
(31586, 18685, 778, 4212, 1, NULL, 20, '202432216365420663.mp4', 'An ideal work day for me would look like waking up early, getting a workout in before starting my shift. In this specific position it would be a remote position, so getting on the computer, fulfilling all my daily tasks, reaching out to leads, closing sales, whatever the case may be, and then at the end of the day just spending time with my wife and kids.', '2', 0, '0', '2', '2024-03-22 21:36:59', '2024-04-21 23:00:15', '2024-04-21 23:00:15'),
(31587, 18685, 778, 4213, 1, NULL, 43, '202432216423976021.mp4', 'I believe what separates me from other candidates is that I do have a good understanding of business. So for the past two years I\'ve been running that gym for the business owner and doing the marketing, the sales, the retention of the business. So we got a market to get more people in, get sales so that those people end up signing up with us, and focus on the retention to keep the clients that we have. In any service-based business that\'s going to be important. I also think that I have a different level of ambition than most people. So I\'m obsessed with self-improvement. I don\'t come home after work and play video games or watch TV. I\'m focused on different avenues that I could take to improve my health, my finances, or my fitness. And that\'s what matters to me. And I just want to be your best sales agent.', '2', 0, '0', '2', '2024-03-22 21:42:49', '2024-04-21 23:00:15', '2024-04-21 23:00:15'),
(31588, 18685, 778, 4214, 1, NULL, 27, '202432216483286172.mp4', 'If you were to call any of my previous employers, they would tell you that I am hardworking, punctual, and dependable. I\'ve never missed a shift, never been late, usually 10 to 15 minutes early. I mean, I\'m somebody that you can always count on, so I\'ll always be there for my shifts and doing any of the work duties that are necessary. I\'m willing to take on extra responsibilities. I guess if you were looking for a con, they may tell you that I can be a bit serious at times.', '2', 0, '0', '2', '2024-03-22 21:48:38', '2024-04-21 23:00:16', '2024-04-21 23:00:16'),
(31589, 18169, 853, 4946, 0, NULL, 11, '202432217254510484.mp4', 'Bye-bye.', '2', 0, '0', '2', '2024-03-22 22:25:28', '2024-04-21 23:00:16', '2024-04-21 23:00:16'),
(31590, 18169, 853, 4947, 0, NULL, 41, '202432217304434080.mp4', 'Well, for this situation, I try to implement adaptive planning, and this will be in case someone is missing at work, and I have someone that needs to be back up for that person, or some job that needs to be done to an unexpected date as before.', '2', 0, '0', '2', '2024-03-22 22:29:57', '2024-04-21 23:00:16', '2024-04-21 23:00:16'),
(31591, 18665, 369, 1786, 0, NULL, 60, '20243221830715683.mp4', 'What attracts me more for the sales position, well, I like sales positions because I like to help people and I like to sell them the best products possible, also any services that they might need, so I am helping the community at the same time as I\'m being paid in a position, I\'m being compensated for my hard work and also for, let\'s say, for anything that my hard work and also all, it\'s not only hourly base, but for any hard work that I do, you know, any kind of performance, you know, you\'re very compensated by performance and I like to negotiate, I love it.', '2', 0, '0', '2', '2024-03-22 22:30:13', '2024-04-21 23:00:16', '2024-04-21 23:00:16'),
(31592, 18169, 853, 4948, 0, NULL, 49, '20243221733254335.mp4', 'I will always ask my superiors, managers, supervisors about these situations. Of course, there is going to be always situations where they can be busy or I cannot get their help but as well, I always try to do my research as well and double, triple verify to make sure I am on the right track when it comes to any doubts regarding the system, regarding the company policies or anything that involves for the best of the company, I always like to ask or do research as well.', '2', 0, '0', '2', '2024-03-22 22:32:01', '2024-04-21 23:00:16', '2024-04-21 23:00:16'),
(31593, 18665, 369, 1787, 0, NULL, 60, '202432218321780800.mp4', 'First of all, in a Saturday morning, I pretty much, I plan my day. I like to plan ahead, let\'s say, how can I spend time with my family and enjoy with my family to see if they have any plans, something that we can do together as a family. And also I check my, any errands or things that I got to do. I got to take things that I got to take care of, you know, to stay ahead. You know, I\'m very proactive in everything I do. I think everything ahead and also, you know, I like to, you know, enjoy and do anything that, you know, satisfy me and my family. And I love to do things around the house, fixing, if anything is broken, I go ahead and fix it or I take care of any needs that, or groceries, any needs that we have at home. That\'s what I...', '2', 0, '0', '2', '2024-03-22 22:32:23', '2024-04-21 23:00:16', '2024-04-21 23:00:16'),
(31594, 18665, 369, 1788, 0, NULL, 60, '202432218334666016.mp4', 'What motivates me the most, that\'s very easy to say, that\'s deeply my heart, my family. I love my family. I want to give them the best life possible. You know, I want to provide them to their necessities. I want to take care of them, you know, protect them, you know, do anything that benefits them. And also, I love to help my community. You know, I want to help my neighbors. I love helping people, you know, I think that\'s my purpose in life. You know, like, you know, do something different, you know, make a difference for somebody else that may be struggling or they need, you know, so I like to at least in any way possible, you know, help my community, like financially, any way possible. So I love that, you know, and that\'s what motivates the most and also be the best seller or the best asset to any company. That\'s what motivates me to be better every day. That\'s what I, that\'s the most important for me.', '2', 0, '0', '2', '2024-03-22 22:33:53', '2024-04-21 23:00:16', '2024-04-21 23:00:16'),
(31595, 18169, 853, 4949, 0, NULL, 68, '20243221735637018.mp4', 'My most rewarding experience would be working as a paralegal assistant, and of course trying to help as many people as I did in the past, trying to get their documentation to be legal in this country, and that was very, very rewarding and fulfilling, being able to help others to solve their immigration status, and of course the smile on their faces, the happiness that they will project, and knowing that I can relate having family members that have gone through that hard experience, it\'s very, very fulfilling, very fulfilling how people were able to finally be happy, be calm, be overall at peace with themselves, knowing that they were legal in this country.', '2', 0, '0', '2', '2024-03-22 22:33:53', '2024-04-21 23:00:16', '2024-04-21 23:00:16'),
(31596, 18665, 369, 1789, 0, NULL, 60, '202432218355831534.mp4', 'Okay, the best quality for a salesperson got to be proactive, got to be, got to know how to talk to people, got to know how to negotiate with people, also got to be somebody structured, you know, got to be polite to people, got to understand people, got to strive for excellency every day, you know, don\'t accept a no for an answer, you know, be resilient, don\'t give up, don\'t ever give up, you know, and, you know, go focus on their goals and do whatever it takes, you know, get prepared, get ready for, to overcome any objections, you know, got to be somebody that want really to succeed and not give up and think about the future every day, you know, that\'s what I think.', '2', 0, '0', '2', '2024-03-22 22:36:03', '2024-04-21 23:00:16', '2024-04-21 23:00:16'),
(31597, 18169, 853, 4950, 1, NULL, 56, '202432217365271741.mp4', 'Well, the most important thing that I think I\'ve learned from my previous position, I can mention a lot. I want to say teamwork, being patient, being great with customers, which is customer service, having a lot of empathy, being always concerned of what the client customer expects from you, because I understand that when you are the face or part of the face of the company, you always have to give what you project. So if they have high expectations of the company, you also have to provide the same expectations. Or accomplish those expectations for the client or the customer.', '2', 0, '0', '2', '2024-03-22 22:37:10', '2024-04-21 23:00:16', '2024-04-21 23:00:16'),
(31598, 18364, 244, 3733, 1, NULL, 28, '20243221839279929.mp4', 'So what attracted me to apply for this position is because I realized that it is exactly the type of position that I could excel at. I have a lot of skills, experience, and overall really great qualities and assets that I could provide to the position.', '2', 0, '0', '2', '2024-03-22 22:39:41', '2024-04-21 23:00:16', '2024-04-21 23:00:16'),
(31599, 18364, 244, 3734, 1, NULL, 30, '202432218453668552.mp4', 'In my last position, I was required to sell a minimum of seven products for the day and I almost always met or exceeded that amount. I also ended up making more in commissions than some of the top writers just off of being able to get more referrals and retain a lot more of my clients.', '2', 0, '0', '2', '2024-03-22 22:45:50', '2024-04-21 23:00:16', '2024-04-21 23:00:16'),
(31600, 18364, 244, 3735, 0, NULL, 12, '202432218472592372.mp4', 'I\'m not sure but I\'d be happy to find out.', '2', 0, '0', '2', '2024-03-22 22:47:06', '2024-04-21 23:00:16', '2024-04-21 23:00:16'),
(31601, 18364, 244, 3736, 1, NULL, 41, '202432218485524423.mp4', 'If it was ever a decision that I could make that I knew would please the client or the customer without hurting the company then I usually would make those decisions without having to consult my boss. So anything that I knew for a fact would hurt the client like for example putting them on a worse plan than what they already had or you know offering them something that would just not be useful to them at all, things of that nature.', '2', 0, '0', '2', '2024-03-22 22:49:15', '2024-04-21 23:00:16', '2024-04-21 23:00:16'),
(31602, 18635, 845, 4788, 0, NULL, 10, '202432215503316560.mp4', 'Hi, my name is Chris. I just wanted to talk to you about the Freak.', '2', 0, '0', '2', '2024-03-22 22:50:42', '2024-04-21 23:00:16', '2024-04-21 23:00:16'),
(31603, 18364, 244, 3737, 1, NULL, 30, '202432218511614807.mp4', 'By reminding me that I underestimate myself and when I don\'t, you know, underestimate my abilities, I actually exceed expectations. And that has been more effective than anything else, I think, in showing me that just because my methods are not the same as others does not make them less effective.', '2', 0, '0', '2', '2024-03-22 22:51:31', '2024-04-21 23:00:16', '2024-04-21 23:00:16'),
(31604, 18451, 748, 5170, 1, NULL, 41, '202432217115221250.mp4', 'So an ideal work day for me is like I set my goals and that I set my goals, that in that day I learned something new, that I\'m closer to a goal that I want to achieve, that I provide happiness, that I made me grow, and we provide good customer service, and yeah.', '2', 2, '0', '2', '2024-03-22 23:12:07', '2024-04-21 23:00:16', '2024-04-21 23:00:16'),
(31605, 18451, 748, 5171, 0, NULL, 55, '202432217164135875.mp4', 'And thank you for reaching out to me because I am looking for a new company where I could grow as a person, where I could achieve a goal that I am actually dreaming for, where I could... I believe this company is a good opportunity and it will change a lot for me, just because I am really confident and I know that it will be in good hands.', '2', 0, '0', '2', '2024-03-22 23:15:28', '2024-04-21 23:00:17', '2024-04-21 23:00:17'),
(31606, 18451, 748, 5172, 0, NULL, 40, '20243221719836073.mp4', 'What separates me from other candidates, it\'s mainly my confidence, also my great customer service because I do, I am really good with clients, the way that I could get their trust and they feel comfortable to speak with me. I\'ve been working with customer service for 7 years now and those are mainly the main things, also how trustworthy I am and how responsible as well.', '2', 0, '0', '2', '2024-03-22 23:18:21', '2024-04-21 23:00:17', '2024-04-21 23:00:17'),
(31607, 18571, 252, 2327, 1, NULL, 34, '202432220341281160.mp4', 'is that I\'m already producing and doing the information for this actual skill that I\'m applying for the position. I am a property and casualty. I do some commercial. We do not write homeowners, but I know how to write homeowners. I have been with the company for approximately 10 years. And I\'ve been with National General since 2016. I\'m very thorough with the position and know how to do that.', '2', 0, '0', '2', '2024-03-23 00:34:19', '2024-04-22 23:00:01', '2024-04-22 23:00:01'),
(31608, 18571, 252, 2328, 1, NULL, 21, '20243222035692093.mp4', 'of my commitment to the company. I am very attentive, alert, and very thorough, and to produce more products, and sell more products, and make more money for the company, as well as myself.', '2', 0, '0', '2', '2024-03-23 00:35:09', '2024-04-22 23:00:07', '2024-04-22 23:00:07'),
(31609, 18571, 252, 2329, 1, NULL, 20, '20243222036693558.mp4', 'company. I didn\'t dislike anything. I am a people person so I can get along with anybody whether you\'re on the phone or in front of me. I just think that they needed to shadow the person more that they\'re gonna bring in the office of work with you so you know what kind of atmosphere or type of personality that you\'re dealing with. Other than that I had no problems.', '2', 0, '0', '2', '2024-03-23 00:36:08', '2024-04-22 23:00:07', '2024-04-22 23:00:07'),
(31610, 18571, 252, 2330, 1, NULL, 25, '202432220364615471.mp4', 'I\'ve been complacent in one place. I don\'t like to move around, but I was going to retire there, but I was mistreated. So therefore I am looking for another job. And also to better myself because I haven\'t gotten a promotion, but I\'m very talented and smart and I haven\'t gotten a promotion since I started there 10 years ago.', '2', 0, '0', '2', '2024-03-23 00:36:50', '2024-04-22 23:00:07', '2024-04-22 23:00:07'),
(31611, 18571, 252, 2331, 1, NULL, 20, '20243222037228097.mp4', 'trying to strive to do better for myself also to gain more products and more business for the company. So my deficit that I do try for is to do 100% and be 100% or plus of what my job asked me to do.', '2', 0, '0', '2', '2024-03-23 00:37:25', '2024-04-22 23:00:07', '2024-04-22 23:00:07'),
(31612, 18650, 845, 4788, 0, NULL, 36, '20243221951312549.mp4', 'When deciding on a career for myself, I tend to gravitate towards a job that is both professional and reputable. I want to know what the company is all about and what their motives are for both me and the customer. Another factor would be having to have a pattern and routine. I\'m a very organized individual, so having a nine-to-five, five-days-a-week sort of job is really up my alley, as well as being able to work with others. I have a passion for helping everybody around me, so being able to put those skills into use is really what I\'m looking for in a career.', '2', 0, '0', '2', '2024-03-23 02:05:45', '2024-04-22 23:00:07', '2024-04-22 23:00:07'),
(31613, 18650, 845, 4789, 0, NULL, 33, '20243221911934356.mp4', 'Some previous experience I have working with customers would be at my past position working as a host at Olive Garden. My main objective was to greet customers in and make them feel welcomed as well as bringing them to their distinct table and since I was at the front desk I was the first person they went to if they had any issues that I needed to fix or if they just wanted to leave a compliment. I loved working with people and so my past previous positions were very customer heavy.', '2', 0, '0', '2', '2024-03-23 02:11:35', '2024-04-22 23:00:07', '2024-04-22 23:00:07'),
(31614, 18650, 845, 4790, 0, NULL, 30, '202432219145344401.mp4', 'When handling a difficult interaction with a customer, I tend to want to hear the customer out first. Most times they want to feel understood and heard before I try to fix their problem. If it ever gets to a bad situation, I am more than welcome to ask a customer, or not customer, I\'m sorry, a co-worker for help, or my manager if I ever need to get there.', '2', 0, '0', '2', '2024-03-23 02:15:20', '2024-04-22 23:00:07', '2024-04-22 23:00:07'),
(31615, 18650, 845, 4791, 0, NULL, 28, '20243221917019726.mp4', 'When working at my previous position at Olive Garden, I would run into difficult customers quite often. Most times people were just kind of hungry and I understood that so I tried my best to be able to offer snacks in the meantime whether it be some breadsticks or some crackers or just create small talk. They understood where I came from and I understood where they came from and that\'s how that problem was resolved.', '2', 0, '0', '2', '2024-03-23 02:18:26', '2024-04-22 23:00:07', '2024-04-22 23:00:07'),
(31616, 18650, 845, 4792, 0, NULL, 35, '202432219242663668.mp4', 'Some skills I\'ve obtained from working in my past experiences and both being a mom as well would be that I am very hard-working and detail-oriented individual. I can multitask as well as I\'m very patient when helping others. I have a two-year-old at home so I\'ve gained a lot of resilience and a lot of characteristics that are very important when working with others. I can stay calm under very stressful situations and I would love to put these skills to use in your company.', '2', 0, '0', '2', '2024-03-23 02:24:58', '2024-04-22 23:00:07', '2024-04-22 23:00:07'),
(31617, 18468, 840, 4730, 1, NULL, 18, '20243222221341499.mp4', 'The goals that I was given at my current position are to sell at least 10 cars a month. I meet or exceed that every month. I may have fell short maybe like one month out of the year. I didn\'t make 10, but majority of the month I\'ll do 12 to 15 cars.', '2', 0, '0', '2', '2024-03-23 03:21:37', '2024-04-22 23:00:07', '2024-04-22 23:00:07'),
(31618, 18468, 840, 4731, 1, NULL, 13, '20243222222379831.mp4', 'I have great customer service experience that I can bring to the job. Also, some of my own business from selling cars for so long. I do have a lot of customers that would be interested in purchasing insurance.', '2', 0, '0', '2', '2024-03-23 03:22:04', '2024-04-22 23:00:07', '2024-04-22 23:00:07'),
(31619, 18468, 840, 4732, 1, NULL, 25, '202432222225916046.mp4', 'I would describe my personality as pretty bubbly but also kind of direct and straightforward. I won\'t beat around the bush. I\'ll tell you what it is in a nice way, in a very kind tone. I\'m very understanding. When I\'m at work pretty much everyone is in my office all day unless I\'m with a customer. I do think that I have a great personality all around and I\'m just eager to learn.', '2', 0, '0', '2', '2024-03-23 03:23:02', '2024-04-22 23:00:07', '2024-04-22 23:00:07'),
(31620, 18468, 840, 4733, 1, NULL, 18, '202432222235114865.mp4', 'I think that I\'m able to adapt to any work environment. Management-style wise, I don\'t really like being micromanaged, but I do like having my manager to call on and also a manager being able to give me feedback and helping me grow.', '2', 0, '0', '2', '2024-03-23 03:23:52', '2024-04-22 23:00:07', '2024-04-22 23:00:07'),
(31621, 18468, 840, 4734, 1, NULL, 20, '202432222245255819.mp4', 'I think my work ethic separates me from other candidates. I don\'t just want the job because of the pay or because I need a job. I want the job because I like helping people and I love doing customer service and just working from a computer. I\'m very efficient at that. I\'m eager. I\'m ready to learn. I\'m enthusiastic about it.', '2', 0, '0', '2', '2024-03-23 03:24:54', '2024-04-22 23:00:07', '2024-04-22 23:00:07'),
(31622, 18402, 334, 1612, 0, NULL, 38, '20243222325588681.mp4', 'What motivates me is that I like to help people. Ever since I was a young kid, I did a bunch of volunteer work, starting off at a retirement home where I would read them books and feed them, cook food. Then I volunteered at a hospital for a while, and I\'d bring drinks to patients and stuff like that. Another thing that also motivates me is my family. They have always been there for me, and I want them to see me succeed.', '2', 0, '0', '2', '2024-03-23 04:02:07', '2024-04-22 23:00:08', '2024-04-22 23:00:08'),
(31623, 18402, 334, 1613, 1, NULL, 29, '20243222354439526.mp4', 'So I just graduated from college at Sam Houston State University this past December so I have been looking for a place to gain experience and grow as a salesperson and I do believe farmers insurance is the place for me as I\'ll be directly communicating with customers and yeah that\'s why I\'m looking for a new job currently.', '2', 0, '0', '2', '2024-03-23 04:06:14', '2024-04-22 23:00:08', '2024-04-22 23:00:08'),
(31624, 18402, 334, 1614, 0, NULL, 26, '20243222310152971.mp4', 'So, why insurance? Well, I believe insurance is a necessity in this country and someone who is looking to gain experience like me, I believe it\'s important for me to gain experience in a field such as insurance. As you know, people need insurance whether you have a car or a house. It\'s a necessity.', '2', 0, '0', '2', '2024-03-23 04:08:27', '2024-04-22 23:00:08', '2024-04-22 23:00:08'),
(31625, 18402, 334, 1615, 1, NULL, 52, '202432223124491773.mp4', 'So, I don\'t have any experiences from a manager, but I can delve into that with an experience I have with one of my professors from my final semester in college. I did some undergraduate research at Sam Houston, and when we were researching it, my professor would always tell us, this is really important stuff, guys. And that would just make me work harder and harder because, you know, if we hadn\'t came up with a breakthrough, it could have been huge for developmental biology research. So the way I feel like I can motivate myself is just to believe that what I\'m doing is important and, yeah, it helps.', '2', 0, '0', '2', '2024-03-23 04:14:32', '2024-04-22 23:00:08', '2024-04-22 23:00:08'),
(31626, 18402, 334, 1616, 0, NULL, 21, '2024322231912115.mp4', 'Where I hope to see myself in five years is that the experience that I\'ve gained from Farmers has really made me a successful salesperson. I\'m hoping that whatever experience I gain just really makes selling insurance like secondhand nature.', '2', 0, '0', '2', '2024-03-23 04:17:28', '2024-04-22 23:00:08', '2024-04-22 23:00:08'),
(31627, 18658, 429, 3865, 0, NULL, 58, '2024323012523775.mp4', 'Hello, my name is Hunter Ferris and I\'m going to be going over what experience do I have in sales. Well, before I took on this interview and these applications, I was once a waiter. I was a waiter for over a year in a diner. During that time, I had to deal with all kinds of customers from the best to the worst. And I had to deal with upscaling a lot. Upselling was one of my main priorities because I lived off tips. Another one of the experiences I have in sales is actually my own little business. I started my own business when I was 18. I started selling and breeding dogs for AKC. During that time, it was very, very important. I learned how to manage customers, how to deal with them, how to make sure I was pretty much marketing them. I marketed them through the internet. I understood how to make the sales. I was negotiating prices most of the time. And just not for that, I also have family members that are also in sales experience. My father owned a car dealership. My mother was a car dealership. And from that, I got a lot of pointers from them. Thank you.', '2', 0, '0', '2', '2024-03-23 05:10:35', '2024-04-22 23:00:08', '2024-04-22 23:00:08'),
(31628, 18658, 429, 3866, 1, NULL, 54, '20243230134123405.mp4', 'For me, what motivates me the most would probably be my family. I\'m very family-oriented, even when it comes to my family and my girlfriend right now. I do want to start my own life in a new chapter, and that\'s really what\'s pushing me is to grow on my own and kind of branch out, and I want to start something that I can grow on and keep growing and take those skills and push it all through life. Right now I\'m just fresh out of high school and I\'m in college and I want to do something more. I want to be making more of myself. I want to be making more skills while I\'m young, I want to be learning, and that\'s really what\'s pushing me right now is just to learn, learn, learn, and acquire as many skills and talents as I can while I\'m young so I can use those later on in life. And even right now, I\'m still applying myself to everything. I\'m still in college, I\'m still having my own side business, I\'m still going to work and it\'s still very important to me.', '2', 0, '0', '2', '2024-03-23 05:14:05', '2024-04-22 23:00:08', '2024-04-22 23:00:08'),
(31629, 18658, 429, 3867, 0, NULL, 56, '20243230163167913.mp4', 'Hello, so as for what attracted me to this position, I would say it was mainly a family thing and a perspective thing. My family member, my older brother, is actually in insurance, and he\'s told me so many great things about it. He even told me I think he thinks I would be great at it just too. My prior thing and me enjoying business and talking with people and just wanting to get out there. The other thing is the flexibility. I love the flexibility. I love being able to be at home with my family and take care of them while also working, For me, that\'s one of the biggest things, but also it\'s the learning aspect, and I really do like the insurance. I think it\'s growing at a faster pace, and I think that is something that in the future I could see myself working as. I could see myself keep on going with this. It\'s not something I can be like, oh, I\'m just going to do it for a while and then knock it off whenever I\'m not met, whenever I can get a better job. This is something I see myself doing, and something I could enjoy for a very long time.', '2', 0, '0', '2', '2024-03-23 05:15:28', '2024-04-22 23:00:08', '2024-04-22 23:00:08'),
(31630, 18409, 191, 1356, 0, NULL, 10, '202432223164366306.mp4', 'Hello, I\'m Nate. What has me looking for a new career is more income.', '2', 0, '0', '2', '2024-03-23 06:16:58', '2024-04-22 23:00:08', '2024-04-22 23:00:08'),
(31631, 18409, 191, 1357, 0, NULL, 13, '202432223173551078.mp4', 'I believe in insurance and I love the fact that insurance allows you to leave something behind for your family, your loved ones, your friends, whoever your beneficiary is.', '2', 0, '0', '2', '2024-03-23 06:17:49', '2024-04-22 23:00:08', '2024-04-22 23:00:08'),
(31632, 18409, 191, 1358, 0, NULL, 11, '202432223183045288.mp4', 'What motivates me is having a good retirement lifestyle and leaving behind a financial legacy.', '2', 0, '0', '2', '2024-03-23 06:18:41', '2024-04-22 23:00:08', '2024-04-22 23:00:08'),
(31633, 18409, 191, 1359, 0, NULL, 37, '20243222319334549.mp4', 'I\'ve run a landscaping company, a car detailing company, a furniture store, and I\'ve also managed selling cars. I do not 100% know all the duties of this position, so I am only believing and assuming that I would be a great fit. So I\'m looking forward to speaking with you more to make sure that it is 100% great fit so I can start getting on boarded and eventually produce the results that you desire and that I desire.', '2', 0, '0', '2', '2024-03-23 06:20:08', '2024-04-22 23:00:08', '2024-04-22 23:00:08'),
(31634, 18409, 191, 1360, 0, NULL, 24, '202432223205881220.mp4', 'Self-driven means that you have either a list written down or in your head of tasks that you need to do to accomplish a certain goal and you just do them by yourself without having someone else tell you to do them.', '2', 0, '0', '2', '2024-03-23 06:21:23', '2024-04-22 23:00:08', '2024-04-22 23:00:08'),
(31635, 18670, 868, 5057, 1, NULL, 16, '20243237432674223.mp4', 'Because the agency that I\'m working for right now is going to be doing downsizing so I\'ve started the procedures of looking for something outside of the agency that I\'m working for currently.', '2', 0, '0', '2', '2024-03-23 11:43:40', '2024-04-22 23:00:09', '2024-04-22 23:00:09'),
(31636, 18670, 868, 5058, 0, NULL, 12, '20243237455392386.mp4', 'Skills that I would bring to your agency, computer skills, customer service, communications are my biggest assets for anyone that might want to hire me.', '2', 0, '0', '2', '2024-03-23 11:45:26', '2024-04-22 23:00:09', '2024-04-22 23:00:09');
INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(31637, 18670, 868, 5059, 1, NULL, 12, '202432374718871.mp4', 'Drive my current boss crazy would be that I am a type-a personality. I think like things in order Sometimes that could be a little irritating', '2', 0, '0', '2', '2024-03-23 11:47:42', '2024-04-22 23:00:09', '2024-04-22 23:00:09'),
(31638, 18670, 868, 5060, 1, NULL, 23, '20243237485769630.mp4', 'communicate by slowing down, thinking about what I want to say and to express to the person that I am speaking with. Currently, I always can be working on my listening skills, making sure that I\'m hearing what the customer is saying or the person that is speaking with me and not interjecting and interrupting.', '2', 0, '0', '2', '2024-03-23 11:49:17', '2024-04-22 23:00:09', '2024-04-22 23:00:09'),
(31639, 18670, 868, 5061, 0, NULL, 29, '20243237512341129.mp4', 'I don\'t know if there is any one thing I could say that would separate me from any other candidate. I do have several years of experience with customer service, working in the public and also having the property and casualty license that I do hold and the ability to learn to go forward into stretching out my boundaries.', '2', 0, '0', '2', '2024-03-23 11:50:39', '2024-04-22 23:00:09', '2024-04-22 23:00:09'),
(31640, 18479, 854, 5160, 0, NULL, 19, '20243239174256494.mp4', 'Good morning, my name is Josephine Smith and I\'m looking for a new job in addition to my current job because with everything that is happening now with all the inflation, one job is not enough to make ends meet.', '2', 0, '0', '2', '2024-03-23 13:17:12', '2024-04-22 23:00:09', '2024-04-22 23:00:09'),
(31641, 18479, 854, 5161, 0, NULL, 48, '20243239201366034.mp4', 'What skills would I bring to the job, aside from that I\'m computer literate, I had experiences with customer service and managerial positions. More than that, I think it\'s more of my attitude that I can bring into the job because I believe that most of the younger generation are more skillful when it comes to technology, but I can compete with them because I\'m a fast learner, but more than the skills, I believe that aptitude or attitude goes a long way, so I\'m more of a positive person and compassionate about career growth, learning every day.', '2', 0, '0', '2', '2024-03-23 13:19:07', '2024-04-22 23:00:09', '2024-04-22 23:00:09'),
(31642, 18479, 854, 5162, 1, NULL, 45, '20243239212848529.mp4', 'How do I handle difficult clients? First off, I put myself into their shoes because there are times, or most of the times, I\'m also a client myself, so I use my empathy and second, I listen. Listen very carefully, not just hearing them, but listen, okay, so that I would know where they\'re coming from and what they wanted to happen and then thirdly, is to come out with the solution that is both win-win for both the customers and for the company.', '2', 0, '0', '2', '2024-03-23 13:21:41', '2024-04-22 23:00:09', '2024-04-22 23:00:09'),
(31643, 18479, 854, 5163, 1, NULL, 41, '20243239224191587.mp4', 'What I have done to improve my verbal communications and listening skills. As I\'ve said, I\'m always hungry for career growth and learning. So every day with the technology that I\'m so grateful about in Facebook, I follow or in Instagram, I follow people who teach us communications and listening skills. So right now I enrolled in Babbel to learn a Spanish language. So every day is a learning day, a continuous learning. So you have to or I have to improve myself each and every day, whether it\'s informal or formal.', '2', 0, '0', '2', '2024-03-23 13:22:53', '2024-04-22 23:00:09', '2024-04-22 23:00:09'),
(31644, 18479, 854, 5164, 1, NULL, 66, '20243239243231625.mp4', 'What separates me from other candidates? To be honest, when it comes to skills, especially the computer, I know and I believe that there is a stiff competition, especially to the younger generations. But I believe in myself that I can compete. But what really separates me from other candidates is my attitude. First off, as I\'ve said, I\'m a very positive person because when you\'re a positive person, you see through the problems as an opportunity, not as a problem. Second off, when you are positive, you kind of impart the positivity to other people, thus making them work more enjoyable. And as I\'ve said, I\'m always hungry for learning because I believe that it\'s better to hire a neophyte that has a hunger for learning than a skillful person that is already arrogant.', '2', 0, '0', '2', '2024-03-23 13:24:53', '2024-04-22 23:00:09', '2024-04-22 23:00:09'),
(31645, 18338, 252, 2327, 0, NULL, 20, '20243239355113065.mp4', 'Well, from the, um, stop. Stop.', '2', 0, '0', '2', '2024-03-23 14:34:42', '2024-04-22 23:00:09', '2024-04-22 23:00:09'),
(31646, 18338, 252, 2328, 0, NULL, 41, '20243239413892484.mp4', 'patient and I am I\'m a good listener I\'d like to think that I am and that helps me in guiding and you know suggesting the client you know what is what better suits them as far as the needs are I\'m also bilingual so that is something that I think it would not only help me just help one speaking one client but a variety of clients', '2', 0, '0', '2', '2024-03-23 14:40:49', '2024-04-22 23:00:09', '2024-04-22 23:00:09'),
(31647, 18338, 252, 2329, 0, NULL, 78, '20243239461025300.mp4', 'So something that I liked and disliked at the same time it was the fact that it was a small company or it is a small company it was just my boss and myself and every now and then his wife would go in there and work on a different company but what I liked is that it was just my boss and myself and that I only had to report to him and it was just him and I we didn\'t have the big drama the with other co-workers but it was the drama between my boss and his wife that sometimes really got to me because it wasn\'t all the time but every now and then you know like husband and wife you have your disagreements and sometimes I guess I forgot I was there and that is something that I just prefer to walk out of the office whenever they were talking about their personal life but that was something that was very uncomfortable for me and at the same time when it was just my boss and myself it was something that I could live with.', '2', 0, '0', '2', '2024-03-23 14:44:45', '2024-04-22 23:00:09', '2024-04-22 23:00:09'),
(31648, 18338, 252, 2330, 1, NULL, 39, '2024323950261123.mp4', 'This year my kids they all moved out and my husband and I thought it would be a good idea for me to stay home for a little while and just try to survive off his income. But no I wanted to stay home for a little while and just be home but I can\'t I can\'t stay home. It\'s a little bit more depressing to stay home than to be at work so that\'s why I am looking for a new job right now.', '2', 0, '0', '2', '2024-03-23 14:50:46', '2024-04-22 23:00:09', '2024-04-22 23:00:09'),
(31649, 18338, 252, 2331, 1, NULL, 41, '20243239585632743.mp4', 'My ideal work day, I\'d like to say one that I could sell to every customer I talk to, but I\'m human and I probably won\'t be able to do that. But, just providing good customer service to all the clients that I speak to, that I\'m able to help them. And just feeling, you know, that satisfaction that I\'ve done something good for the people that I talk to, that I\'ve helped them answer their questions. Just, you know, providing good customer service.', '2', 0, '0', '2', '2024-03-23 14:59:12', '2024-04-22 23:00:09', '2024-04-22 23:00:09'),
(31650, 18529, 848, 4876, 1, NULL, 19, '20243231131084750.mp4', '. . . . .', '2', 0, '0', '2', '2024-03-23 15:03:12', '2024-04-22 23:00:09', '2024-04-22 23:00:09'),
(31651, 18529, 848, 4877, 1, NULL, 36, '202432311521929.mp4', '. .', '2', 0, '0', '2', '2024-03-23 15:05:05', '2024-04-22 23:00:10', '2024-04-22 23:00:10'),
(31652, 18529, 848, 4878, 1, NULL, 14, '20243231153482583.mp4', '. . . ', '2', 0, '0', '2', '2024-03-23 15:05:36', '2024-04-22 23:00:10', '2024-04-22 23:00:10'),
(31653, 18529, 848, 4879, 1, NULL, 30, '20243231162128269.mp4', 'you', '2', 0, '0', '2', '2024-03-23 15:06:23', '2024-04-22 23:00:10', '2024-04-22 23:00:10'),
(31654, 18529, 848, 4880, 1, NULL, 21, '20243231183928745.mp4', 'you', '2', 0, '0', '2', '2024-03-23 15:08:42', '2024-04-22 23:00:10', '2024-04-22 23:00:10'),
(31655, 18637, 837, 4720, 1, NULL, 31, '20243231043024038.mp4', 'Hi, what attracted me to apply for this position is that it allows me to use my property and casualty licence. I was also attracted to the benefits offered and how close in proximity the agency is to where I live. Finally, I was excited about this position because it aligns perfectly with my skill set and allows me to build an exciting career in the insurance industry.', '2', 0, '0', '2', '2024-03-23 15:45:32', '2024-04-22 23:00:10', '2024-04-22 23:00:10'),
(31656, 18484, 837, 4720, 0, NULL, 37, '20243231151225319.mp4', 'I\'ve been looking for a stable career with a good earning potential. I\'m interested in a career where I can assist people in protecting themselves and their loved ones. I\'m a very fast learner and I\'m interested in learning about the insurance industry and financial services. In a career where I can help people protect their future and the chance to learn and grow in the industry. This industry is very appealing. Cooper Insurance, an all-state agency, seems to be a great place to start, especially with the training program that you guys offer.', '2', 0, '0', '2', '2024-03-23 15:50:14', '2024-04-22 23:00:10', '2024-04-22 23:00:10'),
(31657, 18484, 837, 4721, 1, NULL, 101, '202432311533686558.mp4', 'A typical day in my current job is working with special education children. You know, we start the day very high energy, very, doing a lot of just, you know, work to maintain their source of, to maintain their source of education paths that they\'re on. So we will be doing, you know, a step-by-step process with the children, describing what they\'re doing today, what goals they need to reach, and collecting data from there. I\'m looking for a new job because I have been in the education industry for three years, and although it is extremely rewarding, you know, the times have just changed, and I would just like to look for something a little bit more stable, definitely something that gives me an ability to go after, you know, competitive income based on performance, and just really dive into a hybrid work environment, and being able to, you know, start with a place that has a very competitive nature, and with that, I\'m very confident that I can be successful in this role here at Copper Insurance Agency, because it seems like that is the peak for what you guys are looking for in a candidate, and with being able to transition the skills that I\'ve learned of speaking to, you know, children, and making sure they have a good reputable understanding of something, I think that would transition very well into speaking to people that are looking for insurance and ways to protect themselves and their family.', '2', 0, '0', '2', '2024-03-23 15:53:45', '2024-04-22 23:00:10', '2024-04-22 23:00:10'),
(31658, 18637, 837, 4721, 1, NULL, 32, '202432310545644572.mp4', 'Yes, a typical day at my current job involves informing customers face-to-face about our products, helping them to use our online membership programs, assisting them with their purchasing choices and explaining how our products work. I wrap the day by completing my daily replenishments and pricing duties. I\'m looking for a new job because I want to branch off into a new industry for career advancement.', '2', 0, '0', '2', '2024-03-23 15:57:27', '2024-04-22 23:00:10', '2024-04-22 23:00:10'),
(31659, 18484, 837, 4722, 1, NULL, 109, '202432311571759746.mp4', 'A few skills or knowledge that might be helpful that aren\'t on my resume, I do have a background in health insurance representative. So I do have that understanding of medical terminology, working on the phone in office with customers to make sure that they completely understand what and who they are speaking to, making sure they understand what they\'re asking for. A lot of that ties into, you know, the research and knowledge that I have really been able to uphold. I\'m able to find and synthesize information from a variety of sources that can assist customers. I can tailor my writing style to different audiences that might be helpful in crafting compelling emails, reports, or presentations, or clients, or colleagues. I also have a very big understanding of data analysis and communication. I can translate the information into a clear and concise report or presentation, making complex information understandable. I also have, you know, a multilingual capability. I am able to speak Spanish and Portuguese as well. When targeting a job that requires that type of communication, I\'m a very valuable asset. I can translate between languages and understand cultural nuances. Also, you know, just being able to have that sense of humility when speaking to customers about insurance, I think is very important, you know, to display humility and compassion because sometimes people are going through a very big sense of, you know, just troublesome times and you have to be able to just relate to them on a personal level. And I think that definitely assists that something that isn\'t on my resume.', '2', 0, '0', '2', '2024-03-23 15:57:29', '2024-04-22 23:00:10', '2024-04-22 23:00:10'),
(31660, 18484, 837, 4723, 1, NULL, 110, '20243231211377939.mp4', 'When it comes to finding a justifiable reason to break a company policy or alter a standard procedure, there might be times to break rules depending on the situation and the nature of the rules. If it\'s a life or death situation, an immediate threat where safety is, you know, for example, if I was rescuing someone drowning in a pool, I wouldn\'t care about following the changing room one-way system to get them. However, it wouldn\'t be okay to break the rules for personal gain, to break the law, or to open the business up to an unacceptable risk. Most times, rules are put in for legal reason. I would never break those. Most other rules are there for a good reason, so I wouldn\'t choose to break or bend without a very, very good reason. I\'d ask permission from a manager or whoever is higher than me to first see if it is something that is possible, if maybe there is another form or an alternative route. However, I would want to be able to put a case forward for why that rule needs change, and I wouldn\'t want to just dive headfirst into it. You know, the expectations are always for the client to go above and beyond, but you should also, you know, ensure that legislation was compiled for a reason. So, you know, going through standard procedures or breaking company policy doesn\'t really align with how I really do my day-to-day work. You know, I would definitely want to really just make sure that I\'m speaking to the right people about why this rule is set this way, and if we can change it, that is fine, but otherwise I don\'t really want to go against something that is probably put there for a legal reason.', '2', 0, '0', '2', '2024-03-23 16:01:40', '2024-04-22 23:00:10', '2024-04-22 23:00:10'),
(31661, 18484, 837, 4724, 1, NULL, 118, '20243231252853336.mp4', 'So, one of the reasons that I\'m currently leaving my current industry and my last company and some of the few things I like and dislike, I don\'t generally have a like or dislike. I\'m leaving because I feel as though I\'m not really challenged enough in the job, in the position, and as a new employee in the working world, you know, the education industry offered me a great opportunity for a good entry-level position, one that I\'ll be always grateful for, you know, the experiences that I\'ve had being a mentor to children of all different ages from elementary school to high school was definitely something that I will not take for granted and I genuinely appreciate as it has, you know, influenced my personal day-to-day life as I look for roles as being a mentor in after-school programs or a mentor or coach for students in low-income neighborhoods. However, after being in that industry for so many years, I felt as though I wasn\'t able to really fulfill my potential of being, you know, able to do something that really requires like a challenge. Because of a real lack of challenge, there was no room for advancement in the company or in the industry as a whole. While I did enjoy working there and I was very appreciative of the skills I developed, I feel like my skill set can be better employed elsewhere, somewhere where my capabilities are recognized and where the opportunity for growth, I, you know, I feel that as valuable as that experience has been, I\'m eager to work on more specialized projects on whether I will have the opportunity to be a leader. That is what is possible to be going there. That is definitely what my first and biggest thing is.', '2', 0, '0', '2', '2024-03-23 16:05:36', '2024-04-22 23:00:10', '2024-04-22 23:00:10'),
(31662, 18637, 837, 4722, 1, NULL, 74, '20243231131515700.mp4', 'Yes, in terms of skills that aren\'t on my resume that I believe might be helpful, I would say my tenacity, my resilience and my willingness to help. I find myself in my current role portraying these aspects of myself when dealing with customers, even when I have something on my plate to get done. If it isn\'t within my means to help someone or provide some sort of assistance without interrupting my task or missing my deadline time, I am not shy and I am very willing to assist whoever it is that is in need at that time. I also have a resilient personality where I am able to bounce back from a setback or a negative answer, so I believe these things that might not be able to be expressed on writing or in writing on my resume, these things can be helpful for this agency and this organisation going forward.', '2', 0, '0', '2', '2024-03-23 16:05:47', '2024-04-22 23:00:10', '2024-04-22 23:00:10'),
(31663, 18637, 837, 4723, 1, NULL, 93, '202432311222125210.mp4', 'I believe there was a situation in my role as an accounting technician where I had to break company policy or procedure to complete a task. This had to do with the updating of the fixed assets and location registered to match the new ISO standard certification. What had happened was that my manager at the time provided an incorrect certification number on all the location registers in terms of what was supposed to go up in each department. I could see that this would put us behind in terms of how much work that we had yet done in that period and I was aware that the company did not offer overtime. I still made the sacrifice and applied myself and put in the work ethic to complete a task after hours beyond my work schedule just to meet the right standards and provide an accurate job and that\'s where I believe it was justifiable to break the company policy just to meet that requirement.', '2', 0, '0', '2', '2024-03-23 16:24:55', '2024-04-22 23:00:10', '2024-04-22 23:00:10'),
(31664, 18692, 250, 5294, 1, NULL, 27, '20243231136376611.mp4', 'Why am I looking for a new job? I want something new, something different than what I\'m really used to, and I\'m always motivated to even try new things. So I hope this is something I can put on my shelf of things that I want to achieve and things that I still want to learn about, just to get that opportunity.', '2', 0, '0', '2', '2024-03-23 16:36:13', '2024-04-22 23:00:10', '2024-04-22 23:00:10'),
(31665, 18692, 250, 5295, 1, NULL, 71, '202432311373976245.mp4', 'Well, about me, I am 26 years old, I am a single mommy, I have a six-year-old son that\'s getting ready to go out of first grade, still like, it still makes me sad, but he\'s getting so big, you can definitely tell him he\'s definitely mommy\'s boy, I would say I like to cook, I like to clean, I feel like I have OCD when it comes to cleaning, and I love to clean, so anything, like, I can just smell, like, the freshness, I just love. I think that can really think about, like, that\'s probably about me, but I\'m just a funny, lovable person, always love helping people, that\'s just something that I\'ve always done, if you look at my resume, you see I\'ve done healthcare, I\'ve done customer service, I feel like I\'ve done with everything, but I need something new, something new, something fresh, you know, just another branch in my bracket, if that makes sense.', '2', 0, '0', '2', '2024-03-23 16:38:09', '2024-04-22 23:00:11', '2024-04-22 23:00:11'),
(31666, 18692, 250, 5296, 1, NULL, 30, '202432311385657298.mp4', 'I would say I don\'t know cuz I never drove my boss crazy before but just like my funnily funny bubbly personality maybe they just said that just to smile too much but like I\'m a smiley type of person so you gotta have smiles like even if you\'re having a bad day smile through the bad day cuz at the end of the day it\'s gonna be a good day so I wouldn\'t say my boss had any problems with me that drive them crazy unless I just talk too much but that\'s pretty much it', '2', 0, '0', '2', '2024-03-23 16:39:09', '2024-04-22 23:00:11', '2024-04-22 23:00:11'),
(31667, 18692, 250, 5297, 1, NULL, 47, '20243231140911489.mp4', 'Um, I love working with a team because as a team we can always build together and put each other\'s knowledge as one, but like, besides working by yourself, I mean, it\'s like you\'re going to get it done, but you don\'t, it\'s like you don\'t have that like, I wouldn\'t say you wouldn\'t have like motivation, but you will have more of a motivation if you had like a team. But that\'s just depending on like how people are, because like I am a very person that I keep to themselves, but when I\'m around people, I\'m the most bubbliest person like you could ever meet. And I just know I\'m just babbling just to babble because I just love to talk, so I do apologize for talking too much, but I love working as a team because working as a team, that means we get the work done as a team, and we move forward as a team, so I like that.', '2', 0, '0', '2', '2024-03-23 16:40:28', '2024-04-22 23:00:11', '2024-04-22 23:00:11'),
(31668, 18637, 837, 4724, 1, NULL, 58, '202432311581581791.mp4', 'Yes, what I liked about my last company was the cohesiveness, the fun and friendly atmosphere of the staff and the organization itself. There was never a day I felt like I didn\'t want to go into work. I was well respected by my managers and co-workers, however what I disliked about the culture of the company was the lack of growth and there was never an opportunity where I felt if I studied more or applied myself and earned another certification or another license that it would result in me having an increase in my salary, so I never saw the opportunity for personal development that could lead to financial gain.', '2', 0, '0', '2', '2024-03-23 17:00:47', '2024-04-22 23:00:11', '2024-04-22 23:00:11'),
(31669, 18456, 417, 2378, 1, NULL, 47, '202432314444997627.mp4', 'Let\'s see, what attracted me to this position is I\'ve been an agent for about six years now and I like being an agent, like working for an independent agency and that was part of it was that you guys are an independent agency and I wouldn\'t be an agent somewhere else. I wanted to take and I want to go to that next level of either executive or principal owner, part owner, so that\'s what I just happened to stumble upon this position and I\'m happy with where I\'m at, not like what I do, but I just want more on the next level.', '2', 0, '0', '2', '2024-03-23 18:45:46', '2024-04-22 23:00:11', '2024-04-22 23:00:11'),
(31670, 18456, 417, 2379, 1, NULL, 60, '202432314472948336.mp4', 'Let\'s see, my goals for professional development are the same, I guess, as what kind of run along the lines of question one, is I want to be a principal or, you know, owner, part owner of an agency. With my current agency, we are owned by a credit union, and so the opportunity to buy in or be a partner isn\'t available. And I feel with my experience that I\'ve had, the volume, the diverse amount of carriers that we have, same as yours, I assume, with being an independent, and that\'s why I want this position or applied for this position, was taking that next level, and I feel that with this position, that\'s what it would be, it would be going to the next level, and that\'s ultimately what I want.', '2', 0, '0', '2', '2024-03-23 18:49:13', '2024-04-22 23:00:11', '2024-04-22 23:00:11'),
(31671, 18456, 417, 2380, 1, NULL, 102, '202432314512251732.mp4', 'Let\'s see, what I like and dislike about the culture of the company I\'m at now is, what I like is, I like we\'re independent, I love working with the different carriers, auto owners is my main go-to, along with citizens and some pioneer, I love the relationship that we have with the underwriters and the companies, the agency in itself, I like the volume, I\'m busy, I\'m sometimes extremely busy, which is a good problem to have, but I enjoy, I don\'t like sitting stagnant and not being busy, what I dislike about it is, we have, like I said, we are owned by a credit union and that can be challenging sometimes when you have a company that\'s not an insurance agency that\'s sending different directives down and they just don\'t understand the business that we\'re in, and especially in the markets that we\'re in right now, just very hard markets and writing\'s tough, even though premium\'s up, but it can be challenging sometimes when you have hands in the pot that don\'t understand the industry, but all in all it\'s a great company, I do like working for them, I have, I enjoy it, I like selling, I like being an agent, to me it\'s kind of just, you\'re talking about what you know and just guiding people and I have great clients and I do enjoy it.', '2', 0, '0', '2', '2024-03-23 18:54:14', '2024-04-22 23:00:11', '2024-04-22 23:00:11'),
(31672, 18456, 417, 2381, 1, NULL, 86, '202432314562221903.mp4', 'What an ideal work day would look like for me, I guess it would be along the lines of what I do now, getting referrals from current clients, getting referrals from our natural source of just people calling in, emailing in, texting, whatever it may be. So you\'re obviously getting that information and getting those people quoted, seeing what you can do for them. Other part is you have current clients that you know, I\'m servicing those clients, I don\'t service all of them, we have account managers, but I do service a lot more now in the markets and stuff that we\'re in, just to have that touch point with the client. I just think that\'s good right now, it\'s just everything\'s so price driven and customer services is at a crucial, crucial time along with premium. People will come and go with premium, but they won\'t come back with customer service that\'s bad. But doing that kind of stuff, that pretty much ties up my day is that meeting with clients, maybe have a couple agency meetings, maybe have a carrier meeting, something like that. Those don\'t happen a great deal, but just pretty much taking care of the clients and writing new business, that\'s my typical day. Go to Beadaholique.com for all of your beading supply needs!', '2', 0, '0', '2', '2024-03-23 18:58:34', '2024-04-22 23:00:11', '2024-04-22 23:00:11'),
(31673, 18456, 417, 2382, 1, NULL, 92, '202432315544979731.mp4', 'So, what separates me from other candidates is my background. I started out with insurance and fraud and work comp cases, and then that led into being an adjuster at Frankenmuth, handling fire, theft, fatalities, different claims like that, and commercial lines, personal lines. And then with that, I became an agent about six years ago. And just the experience on the carrier side of when the rubber meets the road, of what insurance actually does, how it works, I feel that definitely helps me, along with being an agent and the amount of volume that we do, the volume that I do. It\'s a lot of, you know, you have a lot of clients, you have a lot of talks with underwriting, you have a lot of walks of life and policies you\'re writing, and that all is just crucial experience because it\'s all learned experience. And then just background with sales, used to talk with people, talk with clients. I feel it all helps with this position and what we do as agents. And I definitely feel like, though, the carrier background definitely helped me excel as an agent helping people.', '2', 0, '0', '2', '2024-03-23 19:56:08', '2024-04-22 23:00:11', '2024-04-22 23:00:11'),
(31674, 18737, 890, 5320, 0, NULL, 13, '202432316474359856.mp4', 'the chance to help others and connect with others, build lasting relationships with prospective clients. I come from an insurance subrogation background, so I typically handled', '2', 0, '0', '2', '2024-03-23 20:47:44', '2024-04-22 23:00:11', '2024-04-22 23:00:11'),
(31675, 18737, 890, 5321, 0, NULL, 24, '202432316544750275.mp4', 'The most important considerations I have in deciding on my career path is, number one, the chance to make a real and positive impact in the lives of others, opportunity to not only prosper financially, but to sharpen my skill set, and also to exercise creativity and workflow management and independently address my workload, within company parameters, of course. I do enjoy...', '2', 0, '0', '2', '2024-03-23 20:54:48', '2024-04-22 23:00:11', '2024-04-22 23:00:11'),
(31676, 18647, 845, 4788, 0, NULL, 20, '202432318524212099.mp4', 'Factors when selecting my next career for me is retirement. I also would like to make sure that I\'m able to learn... Huh.', '2', 0, '0', '2', '2024-03-23 22:53:07', '2024-04-22 23:00:11', '2024-04-22 23:00:11'),
(31677, 18647, 845, 4789, 0, NULL, 37, '20243231857283023.mp4', 'I have quite a bit of experience with working with customer service. I\'ve done inbound and outbound. I excelled at it. I like actually doing it as well. I love doing it actually. I like helping people. I\'ve done quite a bit though. I\'ve also done technical support with customers and appliances and different things like that. I have done sales with SiriusXM radio magazines. So I\'ve done a lot of customer service and I mean that\'s my niche. That\'s what I do love to do.', '2', 0, '0', '2', '2024-03-23 22:57:24', '2024-04-22 23:00:11', '2024-04-22 23:00:11'),
(31678, 18647, 845, 4790, 0, NULL, 35, '202432318581943104.mp4', 'How do I handle difficult customer interactions? It just depends on what situation or frustrations that the customer is having, the issue that they\'re having. I try to address it, show empathy to them, and understand, you know, what they\'re going through and try to understand the situation so that I can explain to them the best resolution for the situation. And most of the time that does help and it\'s real smooth and the customer is satisfied when I\'m done with them. And that\'s the ultimate goal, customer satisfaction.', '2', 0, '0', '2', '2024-03-23 22:59:06', '2024-04-22 23:00:11', '2024-04-22 23:00:11'),
(31679, 18647, 845, 4791, 0, NULL, 62, '20243231973261223.mp4', 'I was dealing with a customer, a customer where the previous agent had basically set them up service which is good but it was like a week out from when they wanted the actual done but after actually going through the notes they were very upset but after going through the notes and you know reading everything understanding like for the situation of the appliance that the actually had they could actually get service the next two days so that cut the time tremendously down once I explained that and let them know that I can\'t help them by correctly setting up the the accurate accurate excuse me time frame then they were very pleased with the situation and it was very good ending result for me and the customer because they no longer was upset and they actually I wanted to speak to my manager as well to let her know I did a great job so that was a good thing', '2', 0, '0', '2', '2024-03-23 23:08:59', '2024-04-22 23:00:11', '2024-04-22 23:00:11'),
(31680, 18647, 845, 4792, 0, NULL, 30, '20243231920214076.mp4', 'I\'m a kind person. I know how to show empathy. I can diffuse a situation really good and I just know how to talk to the customers and I\'m relatable. I have a great personality so I don\'t just seem like a customer service or agent calling. I talk to them as if they\'re my family member or you know somebody I do know. It makes them feel very comfortable which goes a long way in my performance.', '2', 0, '0', '2', '2024-03-23 23:21:18', '2024-04-22 23:00:11', '2024-04-22 23:00:11'),
(31681, 18664, 638, 5264, 0, NULL, 15, '20243232082428524.mp4', 'I have been doing insurance now for about 10 years. I just love helping people. Insurance these days is kind of a sticky subject and you know, it\'s getting high.', '2', 0, '0', '2', '2024-03-24 00:08:27', '2024-04-23 23:00:02', '2024-04-23 23:00:02'),
(31682, 18577, 856, 4951, 1, NULL, 46, '202432318181224904.mp4', 'Well, I have never been in a situation where I felt like it was justifiable to break a company policy or alter a standard procedure. I don\'t really think there\'s any reason to alter a standard procedure or break company policy because it not only protects the company in the best interest of the company, but it also protects the customer as well when the insurer is not able to fulfill their duties. So I believe it\'s just, it\'s not right to do that.', '2', 0, '0', '2', '2024-03-24 00:18:14', '2024-04-23 23:00:04', '2024-04-23 23:00:04'),
(31683, 18704, 866, 5165, 0, NULL, 18, '202432318192420405.mp4', 'So I don\'t know if you saw in my resume, but I have two years of retail, customer service, and cashiering under my belt from Cracker Barrel. And then I moved to my current job now, which is...', '2', 0, '0', '2', '2024-03-24 00:18:59', '2024-04-23 23:00:07', '2024-04-23 23:00:07'),
(31684, 18577, 856, 4952, 1, NULL, 60, '202432318192275710.mp4', 'So, in my past positions, as far as insurance goes, I\'ve had other positions, but as far as insurance goes, I did work with a lot of Medicare positions, as well as some life and health insurance companies. All the decisions I made were in the company policy and within my expressed rights given to me by the agent contract, but, you know, I\'ve never really been big on doing decisions without consulting, you know, my boss, so, yeah, I haven\'t really done that, made any decisions without consulting my boss.', '2', 0, '0', '2', '2024-03-24 00:19:24', '2024-04-23 23:00:07', '2024-04-23 23:00:07'),
(31685, 18577, 856, 4953, 1, NULL, 48, '202432318202351014.mp4', 'My greatest fear about getting this job is not being able to help people out, you know, whenever they do need help, you know, whenever they\'re relying solely on us to provide for them or when they\'re relying solely on us to protect their family and our hands are tied and we can\'t do nothing, you know, for them and their family to make them feel comfortable and to keep up with their standard of living. So that\'s my greatest fear about this job. You know, also not being able to impact or reach as many lives as I\'ve had, you know, I love working with people. I like making a difference in people\'s lives, whether it\'s through insurance or other careers. I love being able to do something for people. So if I can\'t do that, it\'s definitely a fear of mine.', '2', 0, '0', '2', '2024-03-24 00:20:23', '2024-04-23 23:00:07', '2024-04-23 23:00:07'),
(31686, 18577, 856, 4954, 1, NULL, 21, '202432318205550856.mp4', 'So I\'m currently looking for a new job because I got laid off from my last job and so you know of course we all have to work to provide income. I didn\'t do anything wrong in this last position but like I said I was just laid off. The company was going through some terrible times so that\'s why I\'m looking for a job now to provide for my family.', '2', 0, '0', '2', '2024-03-24 00:20:57', '2024-04-23 23:00:07', '2024-04-23 23:00:07'),
(31687, 18704, 866, 5166, 1, NULL, 22, '20243231821244938.mp4', 'My most rewarding professional experience I would say would be my customer service and being able to speak to people confident and just being able to speak to people well and not being nervous or scared or anything and doing good with customer service.', '2', 0, '0', '2', '2024-03-24 00:21:34', '2024-04-23 23:00:07', '2024-04-23 23:00:07'),
(31688, 18577, 856, 4955, 1, NULL, 14, '20243231822566380.mp4', 'So, I don\'t have a particular role model, um, I do admire somebody who...', '2', 0, '0', '2', '2024-03-24 00:22:57', '2024-04-23 23:00:07', '2024-04-23 23:00:07'),
(31689, 18704, 866, 5167, 0, NULL, 23, '202432318233518008.mp4', 'So off the top of my head, that I can think of right now, one time that I think I went up and above my job expectations would be with my current job, and my job specifications was just a dental assistant, and that day we were super busy, so I did lab jobs, I did hygienist jobs, and I even did front desk jobs.', '2', 0, '0', '2', '2024-03-24 00:23:05', '2024-04-23 23:00:07', '2024-04-23 23:00:07'),
(31690, 18704, 866, 5168, 0, NULL, 53, '20243231826041770.mp4', 'So in my last job I couldn\'t think of just one specific thing that was my biggest challenge but as a dental assistant you\'re in op rooms and a lot of the times you have to have a quick reaction and do things kind of in your own mindset and there\'s a lot of times that we were in op rooms and things didn\'t go as planned and you had to I had to like grab certain tools and I think I did that to my best ability and then also you don\'t think that dental comes along with customer service but it really does especially in kids dental which is what I did and there\'s a lot of angry parents mostly sometimes and I guess assessing the situations in a lot of them and making sure the parents are okay and children are okay I think was my biggest challenge but I\'d never had an issue where I didn\'t resolve the problem', '2', 0, '0', '2', '2024-03-24 00:26:19', '2024-04-23 23:00:07', '2024-04-23 23:00:07'),
(31691, 18704, 866, 5169, 1, NULL, 35, '202432318271010309.mp4', 'So for me this is a very easy question. Well, since recently I just had a baby, definitely her. She is my biggest motivation and I guess just supporting my family, making our dreams come true, supporting my dogs even, and just having that lifestyle that you\'ve always wanted and just being able to live in it with no issues. And that\'s just my biggest motivation to wake up in the morning, to clean, to work, to do anything really, is having my family and making our dreams come true.', '2', 0, '0', '2', '2024-03-24 00:27:22', '2024-04-23 23:00:07', '2024-04-23 23:00:07'),
(31692, 18662, 87, 1533, 0, NULL, 23, '202432320423645362.mp4', 'What attracted me to this position was I have worked with Allstay before, so I\'m pretty familiar with the setup. I have not done the remote position, but I\'m definitely excited to get started on that and be successful.', '2', 0, '0', '2', '2024-03-24 00:42:05', '2024-04-17 20:38:21', '2024-04-17 20:38:21'),
(31693, 18662, 87, 1534, 0, NULL, 50, '20243232045785371.mp4', 'The position I\'m at currently, I applied with them, started with them, I don\'t really have access to a lot of what I need to have access to, passports constantly change, there\'s been quite a bit of frustration with the current company that I\'m with, but I have kind of went through a lot of things in my life personally, so I haven\'t been as focused. When I worked with Nationwide though and Allstate, the goals that were given to me were constantly met and exceeded. I feel like once it clicked with me with insurance, I was definitely one of the top producers that was in the agency.', '2', 0, '0', '2', '2024-03-24 00:44:00', '2024-04-17 20:38:21', '2024-04-17 20:38:21'),
(31694, 18662, 87, 1535, 1, NULL, 34, '202432320463054896.mp4', 'I would have to say what definitely would maybe set me apart from other agents or other candidates is I\'m hungry. I\'m very hungry. I\'m at the point in my life where I have no choice. I have to make something happen. I enjoy working with clients. I enjoy people. I enjoy talking to them. I enjoy helping people have an understanding of insurance, how it works. I definitely have a passion for the insurance and I\'m definitely very hungry.', '2', 0, '0', '2', '2024-03-24 00:46:45', '2024-04-17 20:38:21', '2024-04-17 20:38:21'),
(31695, 18712, 782, 4295, 0, NULL, 17, '20243232027420574.mp4', 'Hello, I apologize in advance. I only have my phone right now. My name is Aaliyah Jensen. I moved here two years ago from Germany. I currently attend St. Cloud State for my bachelor\'s in criminal justice. Um, yeah.', '2', 0, '0', '2', '2024-03-24 01:26:20', '2024-04-23 23:00:07', '2024-04-23 23:00:07'),
(31696, 18712, 782, 4296, 0, NULL, 22, '202432320292718089.mp4', 'I appreciate good customer service and understand how important it is to make the customers happy. I also have skills in Microsoft and Word and I\'m a big team player as well. I enjoy working in a team and being in a good workplace and I\'m a big empath as well and I like to help out.', '2', 0, '0', '2', '2024-03-24 01:28:54', '2024-04-23 23:00:07', '2024-04-23 23:00:07'),
(31697, 18712, 782, 4297, 0, NULL, 15, '202432320324378785.mp4', 'I am very familiar with Word, Outlook, and PowerPoint. I\'m not quite as familiar with Excel, but I\'m a fast learner, and I know where to find the resources if I need help.', '2', 0, '0', '2', '2024-03-24 01:32:21', '2024-04-23 23:00:07', '2024-04-23 23:00:07'),
(31698, 18712, 782, 4298, 1, NULL, 26, '202432320335557621.mp4', 'The goal of my current job is to provide good customer service and provide the needs of each patient and take care of them as needed. And I usually don\'t struggle with that at all. Sometimes it does get a little stressy because it\'s just a fast-paced workplace and you have patients with different needs, but I would say that I always make sure that everybody gets what they need and yeah.', '2', 0, '0', '2', '2024-03-24 01:34:15', '2024-04-23 23:00:07', '2024-04-23 23:00:07'),
(31699, 18712, 782, 4299, 1, NULL, 23, '20243232035131230.mp4', 'I personally never had a problem with a team member. I think it\'s important to communicate and to remember that you don\'t have to go home with them and it\'s just work. So misunderstandings and disagreements are okay and they happen. So, yeah, I\'m a pretty easy person, so I can\'t remember struggling with that.', '2', 0, '0', '2', '2024-03-24 01:35:19', '2024-04-23 23:00:07', '2024-04-23 23:00:07'),
(31700, 18453, 581, 4006, 1, NULL, 30, '202432320452568897.mp4', 'Hello, my name is Brandon Collins. I am a father of three children and a husband. I enjoy helping people find what they need, I enjoy communicating with people in general, and I always like to stay busy. My main objectives are always to be the best I can be at whatever I do. I find it very rewarding to find people what they\'re looking for and build relationships with people.', '2', 0, '0', '2', '2024-03-24 01:44:47', '2024-04-23 23:00:07', '2024-04-23 23:00:07'),
(31701, 18453, 581, 4007, 2, NULL, 37, '202432320461698505.mp4', 'What motivates me the most is opportunities for growth, the opportunity to get new customers, help people find what they\'re looking for, just to be the best at whatever I can be. I have children that I have to support, I have a family that I have to support, so they are always motivation for me to strive to be better than what I was yesterday or the day before that and to always do the next best thing. I\'m always in search to be at the top of whatever I do.', '2', 0, '0', '2', '2024-03-24 01:46:16', '2024-04-23 23:00:08', '2024-04-23 23:00:08'),
(31702, 18453, 581, 4008, 2, NULL, 46, '20243232047158770.mp4', 'What\'s most important in your next position in your life? What I\'m looking for, what\'s most important is to want to find a career where I\'m helping to where I\'m helping them find what they\'re looking for or maybe they\'re looking for something and they don\'t exactly know what they\'re looking for and I can find that for them. I want the opportunity to grow and improve and to just, the opportunity to have unlimited earning income and be the best in whatever I do. I want something that means something, something that I can be very good at and I want to strive to do that with everything in my life.', '2', 0, '0', '2', '2024-03-24 01:47:15', '2024-04-23 23:00:08', '2024-04-23 23:00:08'),
(31703, 18453, 581, 4009, 2, NULL, 47, '202432320482470831.mp4', 'What kind of work environment do you thrive in and why? One where I\'m challenged constantly, every single day, where I have to meet new challenges and overcome them and better myself every single day. To where everything is up to me, my potential is up to me. The harder you work, the more it means, the more you gain. Why? Because I feel like I need to be challenged on a day-to-day basis. It gives me a reason to go in, a reason to keep trying to be better. You want to meet those challenges and you want to be the best at what you do. So I need something that\'s... You work together, but you\'re still independent and you can be the best at whatever. Challenging.', '2', 0, '0', '2', '2024-03-24 01:48:24', '2024-04-23 23:00:08', '2024-04-23 23:00:08'),
(31704, 18622, 798, 4564, 1, NULL, 29, '20243241353241346.mp4', 'Good morning. My name is Lori Flores. I\'m happy to be here. Thank you for inviting me for an interview. I\'m 59 years old. I\'m looking to get into law. And I saw your ad for a receptionist and thought that that was a great way to start learning what I can learn and bring my customer service skills to your company to help make your business successful. Thank you.', '2', 0, '0', '2', '2024-03-24 17:00:55', '2024-04-23 23:00:08', '2024-04-23 23:00:08'),
(31705, 18622, 798, 4565, 1, NULL, 102, '20243241384642015.mp4', 'home lending financial services department customer care for mortgages and I had a customer that was very upset she did not understand her escrow and so I went through and line by line went over escrow explained what it is and how it works she was ready to escalate to a supervisor and I was able to talk to her and explain how escrow worked she didn\'t understand the concept or the fact that it could go up and down so once again I went through her whole entire account with her explained what part was escrow which was her taxes and her insurance how those could move up and down and affect her payment she ended up being very happy there is a scoring system that the customers give us and she gave me a 10 which was half I was happy for that and the customer went away satisfied and I think that a lot of that was that I was not in a hurry I wanted to make sure that she did understand her mortgage because that\'s the biggest purchase that you make in a lifetime explained how it works with our company as well as other companies for her to compare what you know what we do and made sure that she felt heard I think that that\'s very important that somebody feels like you\'re listening to them and you care about what their problem is and how to solve it', '2', 0, '0', '2', '2024-03-24 17:04:11', '2024-04-23 23:00:08', '2024-04-23 23:00:08'),
(31706, 18622, 798, 4566, 1, NULL, 21, '20243241395293321.mp4', 'I\'ve been doing customer care for a long time and in an office position, so I\'m aware of how most office machines work and most of the software. If there\'s software that I don\'t know, I\'m happy to learn it. It\'s always best to know the new and up-and-coming things, so I\'m always eager to learn anything new.', '2', 0, '0', '2', '2024-03-24 17:05:15', '2024-04-23 23:00:08', '2024-04-23 23:00:08'),
(31707, 18622, 798, 4567, 1, NULL, 76, '202432413122335380.mp4', 'I think that my most recent challenge in my job was a customer whose payment was missing. She did not have proof of payment, but she insisted that she had paid it. So a lot of previous representatives, she\'d spoken to three different people before me, so she was frustrated, and I could understand that. You don\'t want to get tossed around when you have a problem. So I went through the different procedures with her, looking to see if we could find the payment, asked some probing questions to dig down a little deeper, and it turned out she had used a wrong account. When I say wrong account, an account she did not mean to use to make the payment. So it was actually there, she just didn\'t know she had made it because she had made it from a different bank. So I was able to track that down and then send her a copy where she had already paid it, it had just been paid from a different account. So she was very pleased.', '2', 0, '0', '2', '2024-03-24 17:07:46', '2024-04-23 23:00:08', '2024-04-23 23:00:08'),
(31708, 18622, 798, 4568, 1, NULL, 23, '20243241313681169.mp4', 'My references would say I\'m warm and friendly, easy to get to know, I make people feel comfortable because I don\'t have any trouble talking to anybody, I\'m the type that will talk to you in the grocery line, and that I am a hard worker, I\'m on time and you can count on me.', '2', 0, '0', '2', '2024-03-24 17:08:28', '2024-04-23 23:00:08', '2024-04-23 23:00:08');
INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(31709, 18733, 890, 5320, 0, NULL, 43, '202432419212535258.mp4', 'Well, I mean, for a sales position, for me personally, it gives me the opportunity to connect one-on-one with somebody or a couple of people, get to know them, speak to them. I do enjoy speaking to people, so a sales position definitely gives me that opportunity. It also gives me the opportunity to help people, especially in the insurance industry, people are always looking for ways they can try to better their lives, save money, protect their personal belongings, things that mean something to them, so it gives me the opportunity to connect with those people and help them, so that\'s why I\'m looking for that.', '2', 0, '0', '2', '2024-03-24 23:21:29', '2024-04-23 23:00:08', '2024-04-23 23:00:08'),
(31710, 18733, 890, 5321, 0, NULL, 46, '202432419223010536.mp4', 'Now, there are a few important things that I look for, you know, right now in the world that we live in, you know, everything\'s expensive, so one of them that immediately comes to mind is a job with decent pay, you know, a good salary, a good wage, something that\'s consistent, you know, pays the way it should every week or bi-weekly, a place that has good benefits, you know, insurance, 401k, you know, ways to save for retirement, personal days to take off and be paid for them so, you know, you can enjoy your life outside of work, a good team, a good management, good support, and a place I can go to that I have, you know, the knowledge that I can grow within the company, you know, and grow as an individual and keep moving forward.', '2', 0, '0', '2', '2024-03-24 23:22:34', '2024-04-23 23:00:08', '2024-04-23 23:00:08'),
(31711, 18733, 890, 5322, 1, NULL, 58, '2024324192475687.mp4', 'So my last job was actually in insurance, so that goes right along with what I was saying before in the other question, you know, I really enjoy the fact that I got to talk to people every day. You know, I got to get to know people on the phone and get to know a little about their lives, especially the ones that would share, you know, a little bit of information with me about their lives. I got to help people, people that were calling and just needed help and things like that. You know, that really brings joy to me to be able to help people and especially when a person is in some kind of trouble and I can make it better for them. So something that I disliked, and it\'s just a small thing, you know, at the time I was new to insurance, so, you know, I was still learning. There was a lot that I was, that I couldn\'t do on the phone because I was still learning. So a lot of times when people would call in, I would have to transfer them. I didn\'t get a chance to really talk to them and help solve their problems. So that\'s the only thing I could say I didn\'t like.', '2', 0, '0', '2', '2024-03-24 23:24:13', '2024-04-23 23:00:08', '2024-04-23 23:00:08'),
(31712, 18733, 890, 5323, 0, NULL, 80, '202432419272552963.mp4', 'So, strengths and weaknesses. One thing I could say I\'m definitely strong in is, again, I\'m really strong at connecting with people, really good at having a conversation. I feel like I\'m good at getting people to open up and, you know, starting that trust there, you know, starting to build that trust through conversation. So, that starting point, really good there. Weaknesses. I\'m going back to just examples of insurance. You know, I\'m really good at the initial reason for the person calling, you know, getting them what they need insurance-wise. But, you know, we\'re also, you know, trained to look for, you know, other opportunities just that may come up through conversation. And, you know, when I\'m done with the initial thing, I\'ll try to build on the other thing that I see that they need, that I have a need for, like if someone\'s moving into an apartment and they have a lot of jewelry or guns or something, you know, we have a valuable personal property or something like that, I\'ll mention it. I\'m not as good at closing on those just yet. Getting the person to have enough interest to want to do it right there. So, that\'s something that I think I could work on, you know, maybe getting better at getting people to look at other opportunities other than what they\'re calling for if I see a need for it.', '2', 0, '0', '2', '2024-03-24 23:27:34', '2024-04-23 23:00:08', '2024-04-23 23:00:08'),
(31713, 18733, 890, 5324, 0, NULL, 27, '202432419281342837.mp4', 'The insurance industry is for me because again, it\'s very much about connecting with people, about building relationships. It\'s something that I enjoy doing, talking to people, building relationships, having conversations, all those things. It\'s also an industry that\'s always growing, you know, always challenging, and that\'s what I\'m looking for in a job. So that\'s why the insurance industry is for me.', '2', 0, '0', '2', '2024-03-24 23:28:15', '2024-04-23 23:00:08', '2024-04-23 23:00:08'),
(31714, 18567, 373, 5048, 0, NULL, 27, '20243241949064780.mp4', 'Good evening, my name is Louis Darnall. I\'ve turned 30 this year. And you know, that\'s an important question that I continue to ask myself moving forward, both in my career path and both my personal life as well. It\'s just the ability to help others, to help community, to build something strong, to always remain positive, and to, you know, really cherish every moment that you have the opportunity to live and to do great things.', '2', 0, '0', '2', '2024-03-24 23:49:03', '2024-04-23 23:00:08', '2024-04-23 23:00:08'),
(31715, 18567, 373, 5049, 0, NULL, 36, '202432419495951804.mp4', 'Although it only happens, you know, seasonally, I am a huge college football fan and a football fan, you know, in the NFL as well. So Saturday mornings, kind of just wake up, watch some broadcast television of, you know, the games and, you know, what\'s going on for the day there and then kind of just select a few games to watch there. But working in the hospitality industry that, you know, those opportunities come slim to none. So, you know, if I have my day off on a Saturday, it\'s going to be, you know, starting off with the morning run, having some coffee and then kind of just having a big lunch and then enjoying those football games for the remainder of the day.', '2', 0, '0', '2', '2024-03-24 23:50:02', '2024-04-23 23:00:11', '2024-04-23 23:00:11'),
(31716, 18567, 373, 5050, 0, NULL, 60, '202432419511599280.mp4', 'My restaurant experience varies from different levels from quick service food and beverage all the way to fine dining. At the young age of 18, it\'s not too far away, but when I was 18 years old, I got the opportunity to work with a Disney company down there and kind of just go down there and work in different positions. You know, I had the honor of being culinary trained as well as front of house trained in different positions as well. That could consist of cook one and cook two in culinary or assisting the front of house in, you know, daily responsibilities or, you know, positions of need. After that, I kind of took my experience with the Disney company after five years and kind of extended it, having the opportunity to work with Norwegian Cruise Line and also Vail Resorts. At Vail Resorts, I got my first opportunity to become a salary management and lead a team of J-1 visas employees and work with a team of over 100 people. After that, I kind of got the opportunity to go into serving and bartending, working with restaurants in Michigan, such as J. Alexander\'s, The Dutchie, and Prime and Proper.', '2', 0, '0', '2', '2024-03-24 23:51:21', '2024-04-23 23:00:11', '2024-04-23 23:00:11'),
(31717, 18567, 373, 5051, 0, NULL, 53, '202432419523077298.mp4', 'What I enjoy the most about working in restaurants is the chance to, you know, come across everyday people. You have opportunities to connect with the community, you have an opportunity to build a team that\'s, you know, kind of very close and, you know, most of us spend most of our time at work rather than at home there, so it\'s a good opportunity to connect with people. What I dislike the most is when anybody gets upset there or if it\'s something that, you know, I have the initiative or the empowerment to go ahead and make sure that it doesn\'t happen. So anytime a guest doesn\'t have a great experience, that\'s probably my biggest downfall and biggest judgment of myself and what I\'m doing. So what I like to do is take care of all the problems before the guest leaves there to kind of get feedback and, you know, kind of make those guest experiences memorable. And then last thing, you know, it\'s important to build a connection with that guest so that they return back to the business.', '2', 0, '0', '2', '2024-03-24 23:52:34', '2024-04-23 23:00:11', '2024-04-23 23:00:11'),
(31718, 18301, 141, 5186, 0, NULL, 60, '202432422244581361.mp4', 'Yeah, I am just starting out in this, so I\'m still learning. I\'ve got my life insurance license. I\'ve started working on my health, but I kind of needed to take a little break, so I am working on my health. I\'m looking for a company that will help me grow and be a better person. With that being said, I know I\'ve got a lot to learn, so I am willing to start at the bottom and work my way up. A company that\'s going to help me grow with the process and help me be who I want to be. I know I can do this, but at the same time, I am a hands-on learner, so I learn by doing and repetition and everything. I would like to be with a company that are kind to their people and kind to their customers and just show kindness to everybody and respect.', '2', 0, '0', '2', '2024-03-25 02:22:46', '2024-04-12 20:42:48', '2024-04-12 20:42:48'),
(31719, 18301, 141, 5187, 1, NULL, 29, '202432422253733003.mp4', 'I\'m going to say what motivates me is knowing that I\'m doing some good in the world, knowing that I can help somebody with their future, knowing that I can help them be in a better place financially and set them up for their future because I don\'t want to see anybody not have what they need going forward.', '2', 0, '0', '2', '2024-03-25 02:25:39', '2024-04-12 20:42:48', '2024-04-12 20:42:48'),
(31720, 18301, 141, 5188, 1, NULL, 60, '20243242227738563.mp4', 'Really important goals. I worked really hard to get my life insurance. I am currently working on my health insurance and I would like to have that within the next month and then hopefully if I\'m with a company I can find out which license they want me to have next and then that would be my next goal. I would like to be financially stable to where I can start saving again because I haven\'t been working for a little bit. Where I can start saving again and be able to remodel some things for my house and everything. I have my own home and I have my own car so it\'s just my son just moved out so it\'s just me so I would like to be able to financially be able to do some things to my house and do some home improvements and kind of make it more my own since my son moved out. Okay, thank you.', '2', 0, '0', '2', '2024-03-25 02:27:11', '2024-04-12 20:42:48', '2024-04-12 20:42:48'),
(31721, 18301, 141, 5189, 1, NULL, 43, '202432422303156444.mp4', 'You know, I worked really hard to get my license and everything. I\'m just, I\'m tired of working in the warehouse and I\'ve been in the medical field for quite a while and everything. I just need something that\'s not so hard on my body and I believe this is my next step. I like helping people. I like to see that people have what they need for their future and everything, that their kids are taken care of, the parents are taken care of, and the whole family has just got what they need and everything like that. I just want to be able to, even though I\'m not in the medical field anymore, I\'m still helping people and that makes me happy.', '2', 0, '0', '2', '2024-03-25 02:30:34', '2024-04-12 20:42:48', '2024-04-12 20:42:48'),
(31722, 18634, 845, 4788, 0, NULL, 51, '202432419455715029.mp4', 'A few of my important determining factors on selecting my next career is being able to help people, which I know that I can do in this field since I\'ve been in that before. I do enjoy working with people and helping them find what they need. And then the other thing is having the ability to advance in that field, in that career choice. That\'s very important to me. As the place that I\'m at right now, I really enjoy my job, especially working with the customers, but unfortunately it doesn\'t have any advancement opportunities. So that\'s why I\'m currently looking.', '2', 0, '0', '2', '2024-03-25 02:46:01', '2024-04-24 23:00:02', '2024-04-24 23:00:02'),
(31723, 18634, 845, 4789, 0, NULL, 52, '202432419481080153.mp4', 'I am recording. Okay. Almost every job that I\'ve ever had has involved customer service from as soon as I started working when I was a teenager. So many, many years of customer service. I like to think that I know people pretty well. I can read people really well. And I like to think that they like me as well. So I\'m just a people person in general. So yeah, the customer service has been every job, even at my legal job. My attorneys were my customers, and they were the ones that I served. And so, yeah, I could point to customer service in everything I\'ve done.', '2', 0, '0', '2', '2024-03-25 02:48:14', '2024-04-24 23:00:05', '2024-04-24 23:00:05'),
(31724, 18634, 845, 4790, 0, NULL, 59, '202432419494765036.mp4', 'Difficult customer interactions. I have obviously had many of those over the years, and when I worked with Safeco, we were actually trained in that, being the first line of contact for claims, and then also being the fielding person for agents, not agents, but for the adjusters, you know, them wanting callbacks and not getting the answers that they needed and stuff like that. Anyway, just finding common ground and empathizing with them generally calms them down, lets them know that they\'re being heard and that whatever is happening with them is being worked on and that they have somebody in their corner, exactly the way I would want to be handled if I was, you know, having a difficult time or, you know, had questions, so.', '2', 0, '0', '2', '2024-03-25 02:49:51', '2024-04-24 23:00:05', '2024-04-24 23:00:05'),
(31725, 18634, 845, 4791, 0, NULL, 93, '20243241954792181.mp4', 'So, the most recent tough customer that I had, she was actually with the facility before I started and she had actually been a problem customer prior to me starting there and continued to be a problem customer, tough customer, meaning that she, you know, she didn\'t want to pay her bill, she didn\'t want to pay the amount that she needed to pay, that kind of stuff. And she wanted to believe that I was the enemy, which obviously I\'m not, but again, it boiled down to, you know, being empathetic. She had, you know, stuff going on in her life and just understanding where she was at and empathizing with that and then within my limits and boundaries and within the limits of the boundaries of the company, knowing what I could do for her to make her happy, to come to a common, a compromise that would be good for both sides is how it ended up. And anyway, she ended up, she ended up moving out, but she was happy with how it all ended up and actually ended up giving me a pretty good Google review. So I would say that was a win-win situation. So yeah.', '2', 0, '0', '2', '2024-03-25 02:54:13', '2024-04-24 23:00:05', '2024-04-24 23:00:05'),
(31726, 18697, 250, 5294, 1, NULL, 50, '202432421553121214.mp4', 'Why I\'m looking for a new job? Basically, the previous job I had, the travel times was over an hour to and from on the distance travel. I drove about 50 miles there, 50 miles back. And when it all came down to it, it just really wasn\'t advantageous with me making that commute back and forth. It was like I was pretty much working to drive to work. So, it was just the distance and the commute was kind of taxing. So, that was the main reason for me looking for a new job.', '2', 0, '0', '2', '2024-03-25 02:56:07', '2024-04-24 23:00:05', '2024-04-24 23:00:05'),
(31727, 18634, 845, 4792, 0, NULL, 60, '202432419564442763.mp4', 'What skills do I have that I believe would positively impact my performance in this career? Well, I think first and foremost is I\'m a people person, and I make friends really easily. I actually have friends that I\'ve made from all of my previous jobs, not just customers but coworkers. I work well in teams. I work well alone. I enjoy working in both aspects of that. I am a positive person generally. I have my days like anybody else, but I am generally a positive person and a happy person, so I think that that is a benefit and a skill, not to mention my general office skills and knowledge of this field.', '2', 0, '0', '2', '2024-03-25 02:56:48', '2024-04-24 23:00:07', '2024-04-24 23:00:07'),
(31728, 18697, 250, 5295, 1, NULL, 121, '202432422204587864.mp4', 'A little bit about myself. I am a hard working, punctual, quick learning type of worker. I have a extensive background in the sales realm. Most recently, I\'ve been a head coach. I\'ve been a mental health technician. So I\'m kind of real rounded to, you know, cover a few different obstacles. I graduated high school in 2000, went to Triton College for a couple years, played basketball there, and then transferred to Southern Illinois University, Edwardsville, where I played ball there for two years as well. Pursued a degree in sociology, didn\'t quite finish, came home for family things that was going on at the time, and from there started to actually jump into the workforce. Like I said, I\'ve been in customer service and sales pretty much majority of my background. I\'ve done door-to-door cold calling. I\'ve been in billing departments. I\'ve worked the kiosk. I\'ve been in pretty much every, just about every facet of sales, call center, representative. So that\'s, you know, basically my, a little bit about me in a nutshell. I\'m 41 years old, soon to be 42. I have one daughter who is my total motivation for everything that I do because I\'m a dad\'s girl. So can\'t tell her no. A girl\'s dad, my bad, girl\'s dad. So, and one thing I don\'t like to do is tell her no. So that is my complete motivation to succeed in anything that I do. And that is a little bit about me.', '2', 0, '0', '2', '2024-03-25 03:21:20', '2024-04-24 23:00:07', '2024-04-24 23:00:07'),
(31729, 18697, 250, 5296, 1, NULL, 75, '202432422231696194.mp4', 'If I were, if you were to ask my current boss, what I do that drives him or her crazy, what would my boss say? Um, it wouldn\'t be anything that my boss would say that I do that drives them crazy. I try not to push people\'s buttons. I consider myself a person that\'s easy to get along with, easy to work with, talk to, um, and relate to. So nothing that I do, um, that would be considered driving somebody crazy or anything like that. Like I said, I\'m a, I\'m a people\'s person, um, before anything at the end of the day. So no, my boss wouldn\'t say absolutely nothing, um, in regards to that question because it\'s not nothing that I do that would drive them crazy. I like to, I like to live my life, stress and drama free as possible. So I can\'t really do that by doing something to drive somebody crazy because I\'ll be driving myself crazy as well.', '2', 0, '0', '2', '2024-03-25 03:23:41', '2024-04-24 23:00:07', '2024-04-24 23:00:07'),
(31730, 18697, 250, 5297, 1, NULL, 101, '202432422253610069.mp4', 'Do I prefer working with the team or am I better by myself? I\'m kind of, I\'m even keel on that. I can perform at a high level on both occasions. Working with the team kind of goes hand in hand with playing basketball, which I did pretty much all my life. So I know how to work with others, respect others\' opinions, thoughts, ideas, and still be able to convey mine as well as without rubbing people the wrong way. And we all come to a common ground and figure out the best possible way. So I am team oriented as well. But with that being said, I can\'t stand alone and excel as well. Like I said, I can cover my, hold my own weight either way. It\'s no drop off whether it\'s a team atmosphere or if I have to perform on my own, I\'m more than confident and well-equipped and adverse to handle anything as far as that. So preference really, I don\'t have one. If it is a team setting, then I\'m perfectly fine with that. I know how to work well with others. And then if it\'s a solo where I\'m working by myself, then I know how to push myself, motivate myself. If I get stuck, I know how to ask questions and things of that nature. So either way, I am perfectly fine and confident.', '2', 0, '0', '2', '2024-03-25 03:26:23', '2024-04-24 23:00:07', '2024-04-24 23:00:07'),
(31731, 18581, 849, 4923, 0, NULL, 88, '202432422394076229.mp4', 'Hello everyone. Hope you all are doing well. So I do have experience in sales in college or university. I was a customer service representative. And so during school or actually in between classes, I would work part time, maybe in between classes or after classes, I would go to go to work. And the job was on the school campus. So it wasn\'t far from me. So you wouldn\'t make we had a quota. I believe we had to make 30 to 50 calls per each, you know, every time we went in. So we had a script. We were also trained on how to speak, how to talk to parents. So they would train us on what, you know, our advisors would get on calls with us and they will listen to the call and, you know, tell us like, OK, improve on this. Say this next time. Don\'t say this next time. So anyway, we did a lot of training and we were taught how to speak to parents. And basically we were calling parents of the students of the university to and we were encouraging them to donate to the school. So we had a script and everything. And we would, you know, try to follow the script and read the script and while we were talking to parents. So that was kind of my experience. I really enjoyed it. And I believe that experience is preparing me or has prepared me to be an excellent candidate for this current position that I\'m applying for. Thank you so much.', '2', 0, '0', '2', '2024-03-25 05:38:04', '2024-04-24 23:00:07', '2024-04-24 23:00:07'),
(31732, 18581, 849, 4924, 1, NULL, 60, '202432422413194099.mp4', 'So I would describe my personality as someone that is more fit for a position that has a base pay plus commission. Base pay is good, but I believe when you add the commission on top, it really drives me or drives the individual to do better, to learn more and to to get better at their craft or skill. And also to be rewarded for your hard work. So I really believe that I\'m having that commission just, you know, gives you that extra like desire to do better and to to learn and grow. And so I believe I have a personality that is like that. I\'m very driven, hardworking, diligent and organized and optimistic. I\'m a team player. I\'m teachable and coachable and I love helping people. So I believe that my personality does fit this role. Thank you.', '2', 0, '0', '2', '2024-03-25 05:41:36', '2024-04-24 23:00:07', '2024-04-24 23:00:07'),
(31733, 18581, 849, 4925, 0, NULL, 101, '202432422454728063.mp4', 'Yes, so I really believe that this job will help me reach my personal development goals because something I always strive to do and be and my goal is to always make sure that I am, you know, doing what I believe I\'m called to do. I\'m always trying to strive to be the best version of myself in every area of my life, physically, mentally, spiritually, in every area. And so I believe that this job will help me advance toward those goals because one, you have to be a great leader and I\'m always looking to develop myself as a leader. This job will definitely help me train myself in communication skills. You have to learn how to talk to people. You have to learn how to, even if you feel like you can talk to people well, you know, you can always improve and be better. We have to be teachable. And so this job also helped me to have humility, even more humility than I believe that I have. So I\'m humbly said, because guess what? We\'re going to be, we\'re going to always be training and learning and growing. So we never know everything. We never know it all. We have to be teachable. We have to be coachable. So that is something I always strive to be. When it comes to professional development, I always want to make sure that I\'m always learning and growing and, you know, humbling myself because I can learn from anyone. Also listening skills, when I\'m talking to people, I have to listen to what they\'re saying. So I would say that this job will help me be a better leader, communicate better, listen better, and also help me to always be humble and teachable and coachable. Thank you so much.', '2', 0, '0', '2', '2024-03-25 05:43:28', '2024-04-24 23:00:07', '2024-04-24 23:00:07'),
(31734, 18581, 849, 4926, 0, NULL, 32, '202432422485041660.mp4', 'I\'m pretty flexible on the salary for this position. I do know that the hourly rate is $20 to $21 an hour, but I really would love to be the best and to make as much as I possibly can. So I know that means commissions and bonuses, and that means putting forth a lot of effort and doing my best to make sure that I get that commission and bonus. So thank you so much. And I look forward to hearing from you all, and I hope that I\'m considered for the position. Take care. Be blessed. Bye bye.', '2', 0, '0', '2', '2024-03-25 05:48:02', '2024-04-24 23:00:07', '2024-04-24 23:00:07'),
(31735, 18663, 252, 2327, 1, NULL, 36, '20243259343072755.mp4', 'During my work search, Zingale and Associates stood out to me because of the reviews from clients and also from employees and as I was researching more, I found out that they not only had the life insurance, which is my license, but they also offer so many other products and I\'m excited to develop more of my skills and learn new things and also acquire any new licenses that I may need to be able to serve more clients in a wider and bigger way.', '2', 0, '0', '2', '2024-03-25 13:35:05', '2024-04-24 23:00:07', '2024-04-24 23:00:07'),
(31736, 18663, 252, 2328, 1, NULL, 64, '2024325937843732.mp4', 'I know that working for insurance, or in the insurance industry, is completely about clients, interactions with clients, and solutions, offering solutions to them. So I spent five years working in customer service, and then I spent several years as well working as a business manager dealing with customers. So I pride myself in being very empathetic and a problem solver. So I always find a way to create the solution for the client, and they end up loving working with me, loving the company, referring me. So yeah, those are my biggest skills, I would say. Problem solver, empathetic, intuitive. So yeah, I create good relationships with people, and they are happy that I help them solve their problems.', '2', 0, '0', '2', '2024-03-25 13:37:56', '2024-04-24 23:00:07', '2024-04-24 23:00:07'),
(31737, 18383, 849, 4923, 1, NULL, 43, '2024325639234771.mp4', 'A job that I had to require sales roles was my serving job. My serving job did have, you did have to meet certain sales during the day or during the week. That was one of my sales jobs that I\'ve had. And any job that I\'ve had with calls, I\'ve worked for a call center before and you had to make 100 calls a day. Depending on the call, it could have either been inbound or not or an outbound. And on the calls, we had to make a quota based on what, how many customers were trying to get their appliances picked up through the utility.', '2', 0, '0', '2', '2024-03-25 13:39:48', '2024-04-24 23:00:07', '2024-04-24 23:00:07'),
(31738, 18383, 849, 4924, 1, NULL, 19, '20243256412022913.mp4', 'I feel like me personally I would be best for a sales role with a bonus pay commission like I said before I\'ve done sales role before working as a server and I felt more comfortable doing that because it was something that I know I could exceed in', '2', 0, '0', '2', '2024-03-25 13:41:32', '2024-04-24 23:00:08', '2024-04-24 23:00:08'),
(31739, 18383, 849, 4925, 1, NULL, 37, '20243256424055144.mp4', 'As a car insurance agent Salesman I would want to go ahead and grow in that career eventually see if I could either go in that field and try to expand in that field and grow to a Broker or a Somebody up in the field or Go grow to my own branch at the end of the day. I would feel like I would want to grow in that opportunity', '2', 0, '0', '2', '2024-03-25 13:43:01', '2024-04-24 23:00:08', '2024-04-24 23:00:08'),
(31740, 18383, 849, 4926, 1, NULL, 18, '202432564439747.mp4', 'My expected salary for this position would be between $35,000 to $40,000 including sales revenue. I would like to grow in that opportunity but and grow in the field as well.', '2', 0, '0', '2', '2024-03-25 13:44:14', '2024-04-24 23:00:08', '2024-04-24 23:00:08'),
(31741, 18663, 252, 2329, 1, NULL, 75, '20243259502967458.mp4', 'There\'s many, many positive things that I could say about my last company. The first one being that they put the client first, and specifically they put God first, and that is actually their motto. The CEO always said, you put God first and you do well by God, and God will take care of you. And that is a personal thing, motto that I live by. So it resonated with me, and I live by that rule as well, my golden rule. And I would say that what I disliked about the culture is that there was a lack of balance between life and work, and I personally am looking for a balance between both things. And while I am an ambitious person and I want to set high goals and help the company that I work for succeed, I also want my personal life to succeed. So that\'s what I am. I need that balance for myself. But my company was great, I learned a lot from them about leadership and setting goals and working as a team.', '2', 0, '0', '2', '2024-03-25 13:51:49', '2024-04-24 23:00:08', '2024-04-24 23:00:08'),
(31742, 18663, 252, 2330, 1, NULL, 20, '20243259562850900.mp4', 'I\'m looking for a new job for a few reasons. Number one being that I am a person that always needs to be expanding my knowledge and always look for acquiring new skills. And the other reason is for because I need a more steady income and to feel secure in my job.', '2', 0, '0', '2', '2024-03-25 13:56:43', '2024-04-24 23:00:08', '2024-04-24 23:00:08'),
(31743, 18585, 470, 3295, 0, NULL, 60, '20243259584842199.mp4', 'Good morning. What has me looking for a new career? Well, for about the last 10 years, I have been a full-time caregiver to my parents, my elderly parents, which I am so grateful that I\'ve had that opportunity. But since then, things have changed, and I\'ve always worked my whole life, and I enjoy being able to give a part of myself to wherever I am in the community that I\'m in. And that goes along with also working out in the workforce. I am really looking forward to getting back into working with others and contributing my knowledge and experience and just being a part of the work family.', '2', 0, '0', '2', '2024-03-25 13:58:51', '2024-04-24 23:00:08', '2024-04-24 23:00:08'),
(31744, 18663, 252, 2331, 1, NULL, 29, '20243259583628975.mp4', 'My ideal work day starts with either a team meeting or a conversation with my manager, supervisor, and we have a clear expectation of what we need to accomplish for the day and then I get to work on checking those things off the list and making sure that I do what is expected of me and I do it as efficiently and successfully as I\'m able.', '2', 0, '0', '2', '2024-03-25 13:59:08', '2024-04-24 23:00:08', '2024-04-24 23:00:08'),
(31745, 18667, 798, 4564, 0, NULL, 26, '20243251023827636.mp4', 'My name is Annalisa. I\'m a student at Ohio State University, and this May I\'ll be graduating with a Bachelor of Arts in Criminology and Criminal Justice Studies, as well as a minor in Spanish. I\'ve always had an interest in studying law, which comes from my love of reading and writing, as well as a passion for advocacy that\'s developed throughout my personal life as well as in my studies. I\'m looking for an opportunity to explore different kinds of law and expand on my previous clerical experience.', '2', 0, '0', '2', '2024-03-25 14:00:15', '2024-04-24 23:00:08', '2024-04-24 23:00:08'),
(31746, 18585, 470, 3296, 0, NULL, 60, '2024325104838721.mp4', 'Hi. So you ask why insurance? Well, you know, insurance is something that everybody needs. Everybody needs it in one way, shape or form, whether it\'s auto insurance, health insurance, life insurance, homeowner\'s insurance, we all need it. And I like to be able to help people. And being in the insurance business would offer that opportunity for me. I can easily work with people and collaborate with them. And it would be a joy to be able to help people find what fits them and their needs and to help them. And so I think that insurance would be a great opportunity to share and help them.', '2', 0, '0', '2', '2024-03-25 14:04:11', '2024-04-24 23:00:08', '2024-04-24 23:00:08'),
(31747, 18585, 470, 3297, 0, NULL, 54, '20243251084367756.mp4', 'What makes me a good candidate for the position of administration assistant to the president is my experience and my personality. And the combination of the two, I think that I would be a great candidate. I have had years of experience with our own company. My husband and I had our own business for over 20 years. And so I know the ins and outs of that aspect of a business, as well as working on the other side as an employee in a business. I can offer a lot of collaborative effort and ideas, and I\'m a team player. Well.', '2', 0, '0', '2', '2024-03-25 14:08:46', '2024-04-24 23:00:08', '2024-04-24 23:00:08'),
(31748, 18585, 470, 3298, 0, NULL, 56, '202432510131274440.mp4', 'I Apologize for however that ended on the previous recording There was a glitch or something. Anyway, you want to know what motivates me and why what motivates me is being a part of something that is Bigger than myself to be able to give back to the community and to others I believe that it\'s important to To give of yourself and to help Whatever situation to be the best person you can be and To help others to be the best people that they can be. So what motivates me is Each day trying to do that being the best person that I can be for that day and to help others', '2', 0, '0', '2', '2024-03-25 14:13:15', '2024-04-24 23:00:08', '2024-04-24 23:00:08'),
(31749, 18610, 541, 3613, 1, NULL, 11, '20243251014619125.mp4', 'I don\'t know anything about football. What the hell? What the actual fuck?', '2', 0, '0', '2', '2024-03-25 14:14:02', '2024-04-24 23:00:08', '2024-04-24 23:00:08'),
(31750, 18610, 541, 3614, 1, NULL, 11, '202432510142813622.mp4', '. . .', '2', 0, '0', '2', '2024-03-25 14:14:24', '2024-04-24 23:00:08', '2024-04-24 23:00:08'),
(31751, 18667, 798, 4565, 1, NULL, 120, '20243251018674908.mp4', 'A time where I was caring was as Member Accountability Chair of my sorority, which entails holding members accountable for when they do something that goes against the bylaws of our chapter. A lot of these cases were alcohol-related issues. And so as Member Accountability Chair, I felt that it was my responsibility to be caring and compassionate and understanding that there may be some underlying reasons for why a member chose to do what they did. And there was one specific case in which this was true. And so instead of giving a harsh punishment that would not have made a difference in the long run, I was able to help the member get the help that they truly needed in order for this to not happen again. A time where I am competitive is as President of my Competitive Dance Team. I feel that it\'s my responsibility to exemplify the spirit of competitiveness. And to do this, I put in countless hours making sure that we are ready for practice, that scheduling is done and ready to go. And then I feel that by showing this, that I\'m competitive, that I\'m caring and dedicated to the team that encourages the rest of the members to do so as well. A time where I am professional has been in all of my past positions, but specifically in my customer service positions, working at a store and working at a restaurant. There are inevitably unhappy customers. And I feel that I have always been a professional employee that is able to de-escalate situations, even though the customer might not be attempting to de-escalate as well. A time where I am strategic is in all of my educational career. I feel that I have been strategically planning since day one of starting my studies, how I\'m going to complete the requirements that need to be completed. And as I have been going through this process, I was able to graduate in three years. And I feel that that comes as a result of my strategic planning.', '2', 0, '0', '2', '2024-03-25 14:19:18', '2024-04-24 23:00:08', '2024-04-24 23:00:08'),
(31752, 18585, 470, 3299, 0, NULL, 60, '202432510222817265.mp4', 'So, being self-driven to me means each day is a gift, and so each day provides multiple uncountable opportunities in life, and I strive to reach out to meet those opportunities and to seize them in whatever way is possible. I love the sense of accomplishment when I get something done, whether it is a big thing, a little thing. I like the sense of getting it done and doing a good job and moving on to the next opportunity.', '2', 0, '0', '2', '2024-03-25 14:22:31', '2024-04-24 23:00:08', '2024-04-24 23:00:08'),
(31753, 18667, 798, 4566, 0, NULL, 25, '202432510272693114.mp4', 'I\'m very experienced using Microsoft programs as that\'s what\'s used in the law firm that I interned for, and that\'s what I use through Ohio State as well. And then specifically for customer relationship management systems, I have experience using Practice Panther and DoggettWise, both of which I was able to pick up very quickly. So I feel that I\'m capable of learning any CRM that is required for any position.', '2', 0, '0', '2', '2024-03-25 14:26:52', '2024-04-24 23:00:08', '2024-04-24 23:00:08'),
(31754, 18755, 93, 2563, 1, NULL, 10, '202432510272449416.mp4', 'Hi, this is Bill Maloney. I\'m interviewing for a position with the Butcher Family Insurance Group.', '2', 0, '0', '2', '2024-03-25 14:27:25', '2024-04-22 20:21:34', '2024-04-22 20:21:34'),
(31755, 18667, 798, 4567, 0, NULL, 41, '20243251040369278.mp4', 'The biggest challenge that I faced in my last job was being responsible for all of the same type of case. At first, this was confusing because it was hard to know which case was at which point in the process, especially when there were multiple cases for the same company. And in order to solve this problem, I was able to create a tracking spreadsheet that had all of the case information laid out as well as information about what was filed, what needed to be filed, what was awaiting a response, and it allowed easier access for myself, paralegals, and attorneys to know what was happening in each of these cases.', '2', 0, '0', '2', '2024-03-25 14:34:31', '2024-04-24 23:00:08', '2024-04-24 23:00:08'),
(31756, 18533, 252, 2327, 1, NULL, 29, '20243259345444591.mp4', 'Thank you so much for your time.', '2', 0, '0', '2', '2024-03-25 14:34:56', '2024-04-24 23:00:08', '2024-04-24 23:00:08'),
(31757, 18533, 252, 2328, 1, NULL, 35, '2024325936371955.mp4', 'interview for this position. What interests me in this position is that Ziegler & Associates is a forward-thinking company, a subsidiary of Allstate, which is one of the largest insurance companies in the nation. Also this is a company that believes in work-life balance, offers job security and opportunity for growth and advancement.', '2', 0, '0', '2', '2024-03-25 14:36:37', '2024-04-24 23:00:09', '2024-04-24 23:00:09'),
(31758, 18533, 252, 2329, 1, NULL, 59, '20243259392466728.mp4', 'like about the company that I worked for previously. I can\'t really say there was any dislike, but as far as the culture, it was very diverse. It was a company that really took its employees\' thoughts into consideration when making decisions about moving forward. However, because the company that I was working for, the main market was California, Florida, and Texas, which are areas that was hit most by the insurance industry, which caused for a layoff, and I was laid off in that position, which is what has me looking for a new position at this time.', '2', 0, '0', '2', '2024-03-25 14:39:25', '2024-04-24 23:00:09', '2024-04-24 23:00:09'),
(31759, 18533, 252, 2330, 1, NULL, 38, '20243259402058430.mp4', 'The reason that I\'m looking for a position at this time is because the company that I was previously working for, biggest markets were California, Texas, and Florida, which was hit very hard by the insurance industry where a lot of insurance companies was not writing in those areas, which led to a layoff, and I was laid off because I was one of the last ones in, and when they did the layoff, they cut from the bottom up.', '2', 0, '0', '2', '2024-03-25 14:40:20', '2024-04-24 23:00:09', '2024-04-24 23:00:09'),
(31760, 18533, 252, 2331, 1, NULL, 50, '20243259443250218.mp4', 'An ideal workday for me would be coming in to work, being able to sale or meet the needs of each customer that I speak to. However, I know that it\'s not always possible. But if I am able to at least meet and exceed the goals that are set for me for that day, I would consider that an ideal workday. Another important thing is to me would be making sure I have the resources available to me in order to fulfill the needs of the customer.', '2', 0, '0', '2', '2024-03-25 14:44:32', '2024-04-24 23:00:09', '2024-04-24 23:00:09'),
(31761, 18667, 798, 4568, 1, NULL, 54, '202432510471682702.mp4', 'I think that if you were to call my references, they would first mention my energy and personality that I bring to the workplace. I love to meet new people and just make the office a fun place to be. And I think that next they would mention my willingness to accept new challenges. I have never been the person to reject an assignment or say that I can\'t do something because I don\'t know how. I would rather ask for help and learn how to do it and then be able to continue working and getting better and completing the assignment. And then I also think that my attention to detail will be mentioned. I feel like in all of my jobs, I am always making sure that I am producing the best product and doing the best work possible. And I\'m not afraid to ask questions to make sure that that is the case.', '2', 0, '0', '2', '2024-03-25 14:48:21', '2024-04-24 23:00:09', '2024-04-24 23:00:09'),
(31762, 18755, 93, 2564, 1, NULL, 12, '202432510495724383.mp4', 'Good morning, I\'m Bill Maloney, I\'m interviewing for the position with the Butcher Family Insurance Group. I\'m doing the video now and I appreciate it.', '2', 0, '0', '2', '2024-03-25 14:49:58', '2024-04-22 20:21:34', '2024-04-22 20:21:34'),
(31763, 18755, 93, 2565, 0, NULL, 10, '202432510505912519.mp4', 'Hi, what motivates me? My family, my close friends, my job. I like what I do. Helping others is really important to me.', '2', 0, '0', '2', '2024-03-25 14:50:37', '2024-04-22 20:21:34', '2024-04-22 20:21:34'),
(31764, 18755, 93, 2566, 1, NULL, 10, '202432510513212259.mp4', 'I\'d be a good candidate because I\'m stable, I\'m motivated, I\'m serious, I like the industry, I like working with the Allstate systems and the agents.', '2', 0, '0', '2', '2024-03-25 14:51:33', '2024-04-22 20:21:34', '2024-04-22 20:21:34'),
(31765, 18755, 93, 2567, 0, NULL, 14, '202432510522269582.mp4', 'Being driven to me is to do the right thing to make sure that the work that I do is correct and at the end of the day I\'ve helped someone.', '2', 0, '0', '2', '2024-03-25 14:52:01', '2024-04-22 20:21:34', '2024-04-22 20:21:34'),
(31766, 18772, 250, 5294, 1, NULL, 46, '2024325948365711.mp4', 'Greetings. Thanks for the opportunity to discuss this career move. I don\'t, I\'m not really looking for a job. I\'m looking for something that will work with my skill set. And from what I\'ve seen in this opportunity, it\'s exactly what I\'m looking for. I\'m looking for a work from home opportunity. I\'ve been in sales for quite a bit. And I consider myself a people person. One thing I\'ve always been interested in is insurance sales. And unfortunately, I don\'t have the license to back that up yet. But hopefully, with this process, you\'ll find a reason to consider me. And thank you very much.', '2', 0, '0', '2', '2024-03-25 14:55:03', '2024-04-24 23:00:09', '2024-04-24 23:00:09'),
(31767, 18476, 854, 5160, 0, NULL, 13, '20243251058828889.mp4', 'I\'m currently looking for a new job because I would like to switch up my choice of career. I\'ve been in the medical field for a little while, a few years, so right now I\'m interested in learning about insurance.', '2', 0, '0', '2', '2024-03-25 14:57:09', '2024-04-24 23:00:09', '2024-04-24 23:00:09'),
(31768, 18476, 854, 5161, 0, NULL, 13, '20243251103481110.mp4', 'The skills I would bring to the job is I am very influential when it comes to working as a team or sharing ideas and I\'m also very hard-working. I\'ll always complete my job.', '2', 0, '0', '2', '2024-03-25 14:59:50', '2024-04-24 23:00:09', '2024-04-24 23:00:09'),
(31769, 18476, 854, 5162, 1, NULL, 18, '20243251111475981.mp4', 'How I handle difficult clients is I always try to break down what the problem is. You know, there\'s usually always a problem or something that the team can do to help out a client. So I try to break down the problem and solve it with them. And if not, I\'ll ask for help.', '2', 0, '0', '2', '2024-03-25 15:01:33', '2024-04-24 23:00:09', '2024-04-24 23:00:09'),
(31770, 18690, 250, 5294, 0, NULL, 12, '20243251031787635.mp4', 'opportunity to better my career in insurance. Currently have a life insurance.', '2', 0, '0', '2', '2024-03-25 15:02:57', '2024-04-24 23:00:09', '2024-04-24 23:00:09'),
(31771, 18476, 854, 5163, 0, NULL, 26, '2024325114295659.mp4', 'What I have done to improve my verbal communication skills is I like to write things down. That way I know what I meant to say and how I want to say it. And what I have done to improve my listening skills is whenever I am in a conversation with another party, I just don\'t speak when it\'s their turn to speak. I allow them to talk. That way they have the space to also say what they\'d like to say.', '2', 0, '0', '2', '2024-03-25 15:03:52', '2024-04-24 23:00:09', '2024-04-24 23:00:09'),
(31772, 18690, 250, 5295, 1, NULL, 12, '20243251035370004.mp4', 'with dealing with insurance. Also, dental representative. Also, have held my life insurance license since November.', '2', 0, '0', '2', '2024-03-25 15:03:55', '2024-04-24 23:00:09', '2024-04-24 23:00:09'),
(31773, 18690, 250, 5296, 1, NULL, 11, '2024325105479734.mp4', 'self-driven, tend to lead by example.', '2', 0, '0', '2', '2024-03-25 15:05:06', '2024-04-24 23:00:09', '2024-04-24 23:00:09'),
(31774, 18690, 250, 5297, 1, NULL, 12, '20243251053135803.mp4', 'I\'m pretty open to working with a team for, of course, the experience, the learning experience, and so forth.', '2', 0, '0', '2', '2024-03-25 15:05:32', '2024-04-24 23:00:09', '2024-04-24 23:00:09'),
(31775, 18772, 250, 5295, 1, NULL, 29, '20243251001551927.mp4', 'So, my name is Michael Byrd, I was born and raised in Southern Illinois and one thing I find about myself is that or I learned about myself is that if you are looking for opportunity, a lot of opportunity can come your way when it comes to any time you\'re in a, I got to try.', '2', 0, '0', '2', '2024-03-25 15:06:56', '2024-04-24 23:00:09', '2024-04-24 23:00:09'),
(31776, 18476, 854, 5164, 1, NULL, 24, '2024325117486544.mp4', 'How I differ from other candidates is I have a passionate and bubbly personality and I love to help people. So my duty basically I work every day. I will go into work ready to do my job. I\'ll always leave my job having my job completed. That\'s who I am. Thank you.', '2', 0, '0', '2', '2024-03-25 15:07:19', '2024-04-24 23:00:09', '2024-04-24 23:00:09'),
(31777, 18672, 250, 5294, 0, NULL, 33, '202432510202468480.mp4', 'Hi, I am seeking a new position because I have been in my current position for over 10 years now. It\'s a 24 hour location and I\'m ready to change from that 24 hour working into something more steady during the day. Also it\'s been wear and tear on my body for being on my feet, you know, moving objects, picking and lifting up objects 50 pounds or more for the last 10 plus years. So that is two of the reasons why I\'m ready to leave my current position and move to something different. Thank you.', '2', 0, '0', '2', '2024-03-25 15:19:37', '2024-04-24 23:00:10', '2024-04-24 23:00:10'),
(31778, 18672, 250, 5295, 0, NULL, 54, '20243251023578885.mp4', 'Hello, I\'m a self-motivated individual who\'s looking for a company that could help me thrive and be the best that I could be in any field that I\'m in. I\'m open and willing to learn and obtain more information. You can always be open to learn something, you never know everything. So I\'m one of those type of people who likes to learn and engage and be able to bring something to the table as well as take something from the table in order to grow as a person and as an individual working with the company so that the company that I\'m working for can grow and succeed. I\'m outgoing, I love people, I love interacting with people, I love problem solving, I love being a solution to a problem if I can be. I\'m just a self-motivated person who love people and love enjoying life and enjoy what I do for a living.', '2', 0, '0', '2', '2024-03-25 15:21:36', '2024-04-24 23:00:10', '2024-04-24 23:00:10');
INSERT INTO `question_attempts` (`id`, `candidate_id`, `employer_id`, `question_id`, `attempts_left`, `start_time`, `finished_time`, `vrecord_file`, `ai_trans_txt`, `ai_processed`, `qstn_status`, `is_webm`, `is_audvideo`, `created_at`, `updated_at`, `deleted_at`) VALUES
(31779, 18672, 250, 5296, 1, NULL, 20, '20243251024298971.mp4', 'So, that\'s an easy one. That would be not responding to my group text messages on time. I\'m not much of a texter, so I don\'t have my phone on me at all times, so there are some text messages that I get at a later time that I don\'t respond to in a timely manner.', '2', 0, '0', '2', '2024-03-25 15:24:33', '2024-04-24 23:00:10', '2024-04-24 23:00:10'),
(31780, 18672, 250, 5297, 1, NULL, 23, '202432510252054109.mp4', 'Either or is well for me. I\'ve been working with the team for the last 10 plus years, even more than that with other jobs that I\'ve worked. I\'ve always worked with a team. I hadn\'t worked individually in a long time, but I am open for working with the team and also individually because I can\'t work well by myself.', '2', 0, '0', '2', '2024-03-25 15:25:23', '2024-04-24 23:00:10', '2024-04-24 23:00:10'),
(31781, 18589, 867, 5125, 0, NULL, 16, '20243251036371817.mp4', 'I first want to start off by apologizing for my voice. I have a cold. But in order to prioritize tasks, I would find out which ones were more important and which ones might have a time limit and try to get those done first and then go down the list accordingly.', '2', 0, '0', '2', '2024-03-25 15:35:40', '2024-04-24 23:00:10', '2024-04-24 23:00:10'),
(31782, 18589, 867, 5126, 1, NULL, 16, '202432510365127928.mp4', 'The best manager I ever had would motivate me by giving me more tasks and, you know, things that added on to my stack, I guess, and it helped motivate me because I like to do a whole lot of things at once.', '2', 0, '0', '2', '2024-03-25 15:36:53', '2024-04-24 23:00:10', '2024-04-24 23:00:10'),
(31783, 18589, 867, 5127, 1, NULL, 22, '202432510375051404.mp4', 'The environment I prefer, I pretty much get along in any environment. A lot of times in previous jobs, I\'ve been sent to other locations because I usually fit in well everywhere. And as far as management style, I usually like a manager that just gives me things to do and doesn\'t try to micromanage and just lets me flourish.', '2', 0, '0', '2', '2024-03-25 15:37:53', '2024-04-24 23:00:10', '2024-04-24 23:00:10'),
(31784, 18589, 867, 5128, 1, NULL, 17, '202432510381949988.mp4', 'The thing that separates me from other candidates is I\'m very driven. I like to be successful. I like to make the companies I\'m with successful. And so that\'s what drives me and helps me to feel like that separates me from others.', '2', 0, '0', '2', '2024-03-25 15:38:22', '2024-04-24 23:00:10', '2024-04-24 23:00:10'),
(31785, 18589, 867, 5129, 1, NULL, 12, '202432510385084736.mp4', 'I think that my references would say that I\'m a hard worker, that I work hard to get the job done right as well, and that I take pride in my work.', '2', 0, '0', '2', '2024-03-25 15:38:52', '2024-04-24 23:00:10', '2024-04-24 23:00:10'),
(31786, 18296, 141, 5186, 1, NULL, 18, '20243251148121294.mp4', 'A few determining factors when selecting my next career would be the ability to grow and the ability to really find a job that I can develop into a career that would be long-standing.', '2', 0, '0', '2', '2024-03-25 15:48:22', '2024-04-12 20:42:48', '2024-04-12 20:42:48'),
(31787, 18296, 141, 5187, 0, NULL, 22, '202432511492277235.mp4', 'What motivates me the most is the drive to succeed and my family, my fiancée, she\'s a huge factor. She is really successful in the career that she\'s in and I am wanting to, you know, be on that same level and, you know, pretty much help out in that attempt.', '2', 0, '0', '2', '2024-03-25 15:48:54', '2024-04-12 20:42:48', '2024-04-12 20:42:48'),
(31788, 18296, 141, 5188, 1, NULL, 25, '202432511522441537.mp4', 'I would say my most important goals, especially for this year, are to lose a little bit more weight and to obtain my bachelor\'s degree. As far as losing weight, time frame, I\'m giving myself a span of like six months, and then as far as obtaining my bachelor\'s degree, hopefully I can obtain it within the next two years.', '2', 0, '0', '2', '2024-03-25 15:52:37', '2024-04-12 20:42:48', '2024-04-12 20:42:48'),
(31789, 18296, 141, 5189, 1, NULL, 21, '202432511534916558.mp4', 'I believe insurance is a career for me because I\'ve always had a huge interest in learning more about how insurance works and the ins and outs and I\'ve been in a selling field for quite some time I\'ve sold many many different products and I think that I could excel and you know selling insurance', '2', 0, '0', '2', '2024-03-25 15:53:59', '2024-04-12 20:42:48', '2024-04-12 20:42:48'),
(31790, 18768, 250, 5294, 1, NULL, 50, '202432511253588418.mp4', 'Hi, I\'m Nicole, so I\'m looking for a new job because the job that I currently have is just a tad bit more physical demanding than I would like at the time. To elaborate a little bit more on that is I have a difficult time getting up in the morning from something called lupus and factor 5, but that\'s just my health. So looking for something that\'s just a little bit of a different career change and maybe opens a little bit of some avenues, some doors that I\'ve not been down. I also really enjoy communicating with others, so being able to be engaged in my job and stay pretty busy, pretty firm and consistent in that area.', '2', 0, '0', '2', '2024-03-25 16:26:25', '2024-04-24 23:00:10', '2024-04-24 23:00:10'),
(31791, 18768, 250, 5295, 0, NULL, 74, '202432511284316162.mp4', 'Hi, so a little bit about me. As far as my resume goes, I have plenty of history with children. I currently hold a sub-certification for the state of Missouri. I am currently working for Kelly Education, which is substitute teaching. Another reason I\'m kind of looking for another job is just because it\'s not available every day. It\'s never a guarantee in how many hours I\'m going to get or where I\'m going to be working for the day. Versus Monday through Friday is something that\'s pretty important to me. I love working with the community, so I do a lot of volunteering, a lot of self-help in areas for children that need it, or even adults that need help. I have worked for the state of Missouri for corrections, so I have a pretty firm, fair, and consistent attitude and take about me. I really like to stay engaged and pretty busy during the day. Busier days are better for me just because I feel like you\'re getting more done, you\'re more accomplished, and it definitely meets my needs as far as what I\'m looking for for a job. So that\'s just a little bit about me.', '2', 0, '0', '2', '2024-03-25 16:27:22', '2024-04-24 23:00:10', '2024-04-24 23:00:10'),
(31792, 18800, 369, 1786, 0, NULL, 19, '202432511322228393.mp4', 'What attracts me as a salesperson is I\'m very outgoing, I have a positive attitude, you can hear it in my voice, I\'m a very big people person and I\'m a people pleaser so I have a very good way of maybe persuading people that might not be the right word but I\'m very good at sales.', '2', 0, '0', '2', '2024-03-25 16:32:28', '2024-04-24 23:00:10', '2024-04-24 23:00:10'),
(31793, 18800, 369, 1787, 0, NULL, 22, '202432511331021333.mp4', 'On a typical Saturday morning, I get up and I make my coffee and I take my dog outside and enjoy the fresh morning air. Sit outside and relax. I\'m a very big dog person, so my dog is my everything, so I spend a lot of time with her. Maybe read a good book and do some housework.', '2', 0, '0', '2', '2024-03-25 16:33:16', '2024-04-24 23:00:10', '2024-04-24 23:00:10'),
(31794, 18768, 250, 5296, 1, NULL, 57, '202432511322789496.mp4', 'So I actually don\'t have a current boss just because we all kind of work all over the state of Missouri and in our local areas with Kelly Education that is. So I don\'t really talk to anybody but I do have a recruiter and I have emailed with her a couple times so there\'s not really an established relationship there. Unfortunately I can give you my information as far as my last job previous to that. Her name was Courtney. Courtney was great. I would say that she would probably say that I drive her the most crazy because I am always looking for imperfections on my work. I like to improve on things and so I could email her sometimes up to three times a week and she\'s always like girl what are you doing like this much but never anything bad. I wouldn\'t say that she would say that I drive her crazy about anything. I would just say that I\'m very very efficient and very persistent about certain things.', '2', 0, '0', '2', '2024-03-25 16:33:23', '2024-04-24 23:00:10', '2024-04-24 23:00:10'),
(31795, 18800, 369, 1788, 0, NULL, 11, '202432511333720076.mp4', 'We\'ll vote it. I\'m sorry.', '2', 0, '0', '2', '2024-03-25 16:33:40', '2024-04-24 23:00:10', '2024-04-24 23:00:10'),
(31796, 18800, 369, 1789, 0, NULL, 36, '202432511344120595.mp4', 'So, I wasn\'t able to answer the other question because I couldn\'t redo it, but what motivates me the most is my son and my family to do the best I can for them. And for the most important qualities for a successful sales representative is to have a good relationship with your clients and to make sure that when you are trying to recruit a new client or customer, to make sure that you let them know that you will always be there for them and to do whatever you can to fit and meet their needs and wants in life and just to build a good client rapport.', '2', 0, '0', '2', '2024-03-25 16:34:51', '2024-04-24 23:00:10', '2024-04-24 23:00:10'),
(31797, 18768, 250, 5297, 1, NULL, 60, '202432511345097119.mp4', 'Hi, so yeah, I actually, I love working with a team because then you can bounce ideas off of each other. And it gives you that efficiency as far as getting something done a lot faster versus if you work on your own. But I do really like to work on my own, I probably would say that I\'m more efficient working on my own. Just because I have a way and a task and an ideal way of doing certain things. As far as, you know, when you\'re working with a group, you\'re kind of bouncing things off of each other, which is fabulous. But everybody likes to do things in a different order sometimes. And that could cause a clash, which is never a bad thing, I actually find it is a strength so that you can learn, well, maybe this person\'s that way is a better is a better opportunity. But as far as my personal preference, it would probably be working alone, just because I know the way that I like to get things done. I know that I am efficient. And time management is a huge thing for me.', '2', 0, '0', '2', '2024-03-25 16:35:50', '2024-04-24 23:00:10', '2024-04-24 23:00:10'),
(31798, 18772, 250, 5296, 1, NULL, 95, '20243251059371651.mp4', 'So, one thing that has driven my previous bosses, him and her, crazy is I tend to ask a lot of questions and the questions usually surround efficiency, if you will. Anytime I\'m learning a new system, I have a lot of experience working with software and different applications and my previous employer, they used Excel for everything and they implemented their system with just Excel and so it had its challenges and it had its advantages and I\'d always see, I would see, you know, instances where I would ask a question as to why they weren\'t doing things, or why they were doing things that way and I would have suggestions as far as, you know, what might improve that or why are they doing that, just so I could learn the system better and be more efficient at what I do and I got to, so, you know, I ask a lot of questions and then I make, offer suggestions or just, you know, have you ever tried this or does it work, why does it work this way and not that way and what I was told was, you know, once you learn the system and you see advantages that you want to take, then you can implement them, but, you know, again, I would always ask before I would do anything as far as changing anything and that\'s usually what would drive my previous employers crazy.', '2', 0, '0', '2', '2024-03-25 16:39:19', '2024-04-24 23:00:11', '2024-04-24 23:00:11'),
(31799, 18618, 798, 4564, 0, NULL, 22, '202432512522854921.mp4', 'I\'m Taylor, and I have worked in customer service since 2014. I am a strong proponent of communication, and I love organization. I have an associate\'s degree from Columbus State in computer science. Thank you.', '2', 0, '0', '2', '2024-03-25 16:44:12', '2024-04-24 23:00:11', '2024-04-24 23:00:11'),
(31800, 18618, 798, 4565, 0, NULL, 61, '20243251345273287.mp4', 'At my previous employer, we were tasked with selling maintenance plans. During those times, I would listen to our concerns of our clients and I would be able to offer a solution based in one of our care plans. I would always care to see that my clients were left happy and comfortable in their situation and I would always be the first to start calling when these lead numbers were posted so that I could try to get in the door of as many customers as I could. Once those leads were posted, I would speak with the customer, listen for what their discomforts were and wait for the opening where I could slide in a solution of our care plan.', '2', 0, '0', '2', '2024-03-25 17:03:02', '2024-04-24 23:00:11', '2024-04-24 23:00:11'),
(31801, 18618, 798, 4566, 0, NULL, 30, '20243251375217751.mp4', 'I am very confident and proficient with the Microsoft Office Suite and Google Office Suites and I have used customer relationship management systems in several jobs. So though most companies all have their own system, I have never had any issue adapting to a new system. I\'m very proficient with picking up technology.', '2', 0, '0', '2', '2024-03-25 17:07:12', '2024-04-24 23:00:11', '2024-04-24 23:00:11'),
(31802, 18618, 798, 4567, 1, NULL, 36, '202432513215582533.mp4', 'At my last place of employment, the biggest challenge that we faced was that we had a field team and an office team. The field team did not always respond to the office team in a timely manner. We handled this by implementing a schedule where there were preset times that they would need to put everything down and respond to the messages that they had. And we would also catalog the incoming questions and queries so that we could ensure that those were being answered in a timely manner.', '2', 0, '0', '2', '2024-03-25 17:22:01', '2024-04-24 23:00:11', '2024-04-24 23:00:11'),
(31803, 18618, 798, 4568, 0, NULL, 23, '202432513251924155.mp4', 'If you call my references, they will tell you that I am an incredibly hard worker and that I care. I think they will also let you know that I do believe that things run smoothest when everyone is doing their fair share, but I have never been afraid of stepping in when somebody needs additional support.', '2', 0, '0', '2', '2024-03-25 17:24:51', '2024-04-24 23:00:11', '2024-04-24 23:00:11'),
(31804, 18754, 93, 2563, 0, NULL, 58, '202432512273585566.mp4', 'Actually, this would not be a new career for me. I\'ve been doing this for the past over 28 years, so this would not be a new career for me. I\'ve been in the insurance industry for over 28 years now, so this is my career. I\'m just looking for something, another job to use the skills that I have, that I have had in the past couple of years. Right now, I currently, in my current job, I only have, I\'ve been doing Texas Windstorm. I don\'t have that opportunity to use my skills right now as far as doing homeowners, auto, so I saw this job opening, you know, work from home, and saw this opportunity, so yeah, this is not a new career for me, so hopefully this will work.', '2', 0, '0', '2', '2024-03-25 17:24:53', '2024-04-22 20:21:34', '2024-04-22 20:21:34'),
(31805, 18754, 93, 2564, 0, NULL, 62, '202432512322576989.mp4', 'Why insurance? Well, I\'ve been doing this since many years ago. I\'ve been doing this since I was 17, so I\'ve learned that insurance is very important for the community, for our family, for our family and friends to educate them. Why insurance is very important as far as auto insurance, homeowners, life and health, especially life. So, yeah, it\'s just to educate our friends and family, the clients, the customers, why it\'s very important to have insurance. At the end of the day, it\'s just to educate them and how important it is, what coverages they need and so forth. So, yes, it\'s important. It\'s just important for the community. That\'s how I see it.', '2', 0, '0', '2', '2024-03-25 17:30:57', '2024-04-22 20:21:34', '2024-04-22 20:21:34'),
(31806, 18754, 93, 2565, 1, NULL, 21, '202432512342482454.mp4', 'Well, what motivates me is working with great people who are great team players in a positive mindset. And that\'s what motivates me more, just working with great people along your side. They become family, so that\'s what motivates me.', '2', 0, '0', '2', '2024-03-25 17:34:43', '2024-04-22 20:21:34', '2024-04-22 20:21:34'),
(31807, 18837, 874, 5345, 1, NULL, 11, '20243251237116210.mp4', 'The way I respond when I don\'t know the answer is that I don\'t know the answer and that I will find an answer as soon as I\'m able.', '2', 0, '0', '2', '2024-03-25 17:37:28', '2024-04-24 23:00:11', '2024-04-24 23:00:11'),
(31808, 18754, 93, 2566, 0, NULL, 30, '202432512392391778.mp4', 'Well, what makes me a good candidate would be just the years of experience that I have in the insurance industry and I am familiar with the Allstate system, even though I was doing Texas Windstorm for years now, so it\'s just the experience I have in the insurance and I am familiar with the Allstate system, so that would make me a good candidate for this position, hopefully.', '2', 0, '0', '2', '2024-03-25 17:38:08', '2024-04-22 20:21:34', '2024-04-22 20:21:34'),
(31809, 18754, 93, 2567, 0, NULL, 18, '20243251243037827.mp4', 'Well, to me, self-driven means to try to learn on your own, to try to take upon things on your own, and also to work hard is what it means to me.', '2', 0, '0', '2', '2024-03-25 17:42:06', '2024-04-22 20:21:34', '2024-04-22 20:21:34'),
(31810, 18772, 250, 5297, 1, NULL, 68, '202432512244034786.mp4', 'So, the question is, do I like or prefer working with a team or are you better by yourself? Well, you know, I work well with both, actually. I mean, I can work by myself very well. I mean, I\'ve had opportunities in the past where I was out there all on my own, if you will, out in the field without any help, direct, except for if I had any questions or needed help. I definitely had a team I could confer with, so I prefer to have a team on my side because in the end, you know, I don\'t know it all and I don\'t pretend to know it all, but, you know, with the experience I have and the experience the team I\'m working with has, there\'s no reason why we can\'t succeed and move forward. So yeah, in the end, I don\'t really prefer working on my own all the time, but I\'m very good at it, but I\'m also, I would like to work with a team. I hope that answers your question and thanks again.', '2', 0, '0', '2', '2024-03-25 17:45:07', '2024-04-24 23:00:11', '2024-04-24 23:00:11'),
(31811, 18624, 854, 5160, 1, NULL, 20, '202432513481471777.mp4', 'I\'m looking for a new job because I need to find something that I\'m happy with, something that doesn\'t exhaust me, you know, come home from work and I\'m miserable, you know, I don\'t want that. I want to do something that I\'m happy with and it\'s satisfying and doesn\'t make me miserable, you know?', '2', 0, '0', '2', '2024-03-25 17:48:24', '2024-04-24 23:00:11', '2024-04-24 23:00:11'),
(31812, 18624, 854, 5161, 1, NULL, 23, '20243251349312606.mp4', 'I don\'t have a specific skill set, but I do give 110%. I have amazing work ethic. I do a good job no matter what it is, because if I\'m doing something, I\'m going to make sure I\'m doing it the best I absolutely can. Half-stepping, just doing what needs to be done.', '2', 0, '0', '2', '2024-03-25 17:49:16', '2024-04-24 23:00:11', '2024-04-24 23:00:11'),
(31813, 18624, 854, 5162, 1, NULL, 23, '202432513494979290.mp4', 'So I\'m really good at deescalating, you know, I, I ask questions to try to figure out what they\'re looking for what they want or anything like that. Um, and just kind of go from there, you know, just, just ask questions that will guide them along what I\'m trying to do. That makes.', '2', 0, '0', '2', '2024-03-25 17:50:01', '2024-04-24 23:00:11', '2024-04-24 23:00:11'),
(31814, 18624, 854, 5163, 1, NULL, 71, '202432513515070831.mp4', 'For my verbal communication skills, I improved them by being a manager. I\'m not the best at communicating, it takes me a second to figure out what I\'m trying to say, but I\'ve been trying to be better about, in this moment, this is what I\'m feeling, this is why I\'m feeling this way, where can we go from there? And then my listening skills, my mom and I used to fight a lot, and it was because I was just a teenager that didn\'t listen very well, but as time has gotten on and she tries to talk to me about things, I\'ve been a lot more open about listening to her when she\'s trying to teach me something.', '2', 0, '0', '2', '2024-03-25 17:52:25', '2024-04-24 23:00:11', '2024-04-24 23:00:11'),
(31815, 18624, 854, 5164, 1, NULL, 35, '202432513531361689.mp4', 'I\'m gonna once again say my work ethic, um, my, it\'s just insane, um, I just, I really, if you tell me what you need me to do, I\'m going to do it to the best of my abilities. No matter what it is, I\'m a quick learner, I\'m smart, I figure things out really easily. It makes doing the job a whole lot easier, it\'s just unbelievable. I\'ve hardly met anybody whose work ethic competes with mine.', '2', 0, '0', '2', '2024-03-25 17:53:31', '2024-04-24 23:00:11', '2024-04-24 23:00:11'),
(31816, 18798, 813, 4559, 0, NULL, 15, '2024325133785671.mp4', 'Why am I looking for a new job? I want the opportunity to learn new skills and work at a higher level and move up in the company so that I have more opportunities to grow.', '2', 0, '0', '2', '2024-03-25 18:01:51', '2024-04-24 23:00:11', '2024-04-24 23:00:11'),
(31817, 18798, 813, 4560, 0, NULL, 22, '20243251344979294.mp4', 'How do you prioritize tasks? I prioritize my tasks by importance, what is needed first, whether that be the customer or the tasks in order to help a customer, and I delegate those tasks between me and who I\'m working with or if I\'m by myself. Let\'s say my current position at Casey\'s gas station, I need', '2', 0, '0', '2', '2024-03-25 18:04:21', '2024-04-24 23:00:11', '2024-04-24 23:00:11'),
(31818, 18798, 813, 4561, 1, NULL, 39, '20243251361668632.mp4', 'What is your experience using Microsoft Office Suite? I have experience using Microsoft. I did a work from home position for an insurance company, People\'s Health, based in Louisiana. I had to talk customers on how to use it on their own computer, as well as my own and my fellow coworkers. If we had any technical issues, I would be able to find out what the problem was, how to get away around it if we need a simple reboot, and I believe I\'m pretty tech savvy, so I would be able to learn anything new if there\'s any updates with that Microsoft software as well.', '2', 0, '0', '2', '2024-03-25 18:06:24', '2024-04-24 23:00:12', '2024-04-24 23:00:12'),
(31819, 18798, 813, 4562, 1, NULL, 30, '20243251374669184.mp4', 'How do I respond when I don\'t know the answer to a question? I use my basic knowledge of what I already know or I can ask the peers around me whether that\'s a co-worker or a manager. I\'m not afraid to ask questions. Sometimes we don\'t know what we\'re doing because we are all human so I respond in a polite positive way because I want to get to the bottom of that question to help whoever needs the answer.', '2', 0, '0', '2', '2024-03-25 18:07:53', '2024-04-24 23:00:12', '2024-04-24 23:00:12'),
(31820, 18792, 250, 5294, 1, NULL, 11, '2024325147538866.mp4', 'I am looking for a new job because I am not currently employed.', '2', 0, '0', '2', '2024-03-25 18:07:57', '2024-04-24 23:00:12', '2024-04-24 23:00:12'),
(31821, 18792, 250, 5295, 1, NULL, 11, '20243251482733143.mp4', 'My main interests in life are sports and politics and I enjoy, I would say my personality is stoic and professional.', '2', 0, '0', '2', '2024-03-25 18:08:32', '2024-04-24 23:00:12', '2024-04-24 23:00:12'),
(31822, 18792, 250, 5296, 1, NULL, 14, '20243251491349098.mp4', 'I am not currently employed, but if you were to ask my last boss when I was a tennis coach, they would probably say that they don\'t like how maybe I\'m a little too lackadaisical with some kids who had bad behavior in the class.', '2', 0, '0', '2', '2024-03-25 18:09:19', '2024-04-24 23:00:12', '2024-04-24 23:00:12'),
(31823, 18798, 813, 4563, 1, NULL, 52, '20243251394029597.mp4', 'What was the biggest challenge I faced in my last position? My biggest challenge was I worked at a Casey\'s gas station and they were understaffed. So if I were sick or had a family emergency, I would have to come in because there was no one to cover my shift. And the outcome and how did I resolve the problem is I worked with my store manager at the time. She recently retired so she no longer works for that company but at that time I had spoken to her directly about my concerns for the stress I was feeling under those work conditions and we worked a way to change my hours or delegate for me to train a new employee so that way I don\'t have to face it alone and I was able to get help at that position with another employee.', '2', 0, '0', '2', '2024-03-25 18:09:50', '2024-04-24 23:00:12', '2024-04-24 23:00:12'),
(31824, 18792, 250, 5297, 1, NULL, 15, '20243251495250902.mp4', 'I don\'t necessarily have a preference when it comes to working with myself or with others, but if I don\'t like the people that I\'m working with, I would definitely like to work by myself. So if I\'m with people that I enjoy working with, I would say I maybe have a slight preference for working with other people.', '2', 0, '0', '2', '2024-03-25 18:09:58', '2024-04-24 23:00:12', '2024-04-24 23:00:12'),
(31825, 18382, 849, 4923, 1, NULL, 77, '202432511163454999.mp4', 'In the job that I am right now, as a CSA 3 at Nevada State Bank, we do have to make calls to clients. We try to aim for at least three clients a week. I try to strive for a little bit more than that. That way our numbers can stay up. But every week we are, we have to take the client\'s number and then we all each have a day separate for us to call. So my call days are on Thursdays. So every Thursday I take out my list of clients that I have written down. I make those calls and then we have to try to pitch a credit card or maybe opening an account with us. If they already have an account, maybe opening a savings account. We try to pitch as much as we can. I do get clients who do end up filling out applications with me at least three of them a week do end up because I do have to make at least 10 calls a week. So I do get at least three of them. Not all of them qualify, but you know, I do make sure that my referrals go through and then the ones who do qualify I get those sales for the branch itself.', '2', 0, '0', '2', '2024-03-25 18:17:13', '2024-04-24 23:00:12', '2024-04-24 23:00:12'),
(31826, 18382, 849, 4924, 1, NULL, 77, '20243251119296572.mp4', 'I am good at sales and most every job that I\'ve had is part of sales. I used to also work at the front desk at Circus Circus and with that if a client already booked with us I would try to pitch maybe an upsell, an upgrade which they do have to pay more but you know they get a bigger room or maybe they get a better view and I would have to try to sell them on that so I have had the experience. It was also commission so in the front desk position we would get commission off of how many up charges we would get. At the bank we don\'t get anything off of our sales like credit card sales or anything but it does help the branch overall and if it the branch gets more revenue then that means we can get a bonus at the end of the year but I like talking to customers. I like getting to know them. I like conversating and gaining interests from them and from that conversation and seeing where their mind is at and what they like is where I try to get engage them into maybe purchasing a product or applying for one of our products here at the bank.', '2', 0, '0', '2', '2024-03-25 18:19:45', '2024-04-24 23:00:12', '2024-04-24 23:00:12'),
(31827, 18382, 849, 4925, 1, NULL, 79, '202432511212812502.mp4', 'I am trying to become a business owner. I am going to school currently to get my NEL license so that I can start doing NELs at home and with doing NELs it is also sales. You have to be able to get the clientele, you have to be able to prove your work for your prices, you have to be able to to promote your work. So I do also think my line of business that I want to go into is also sales and with the experience that I have in sales I think I will do a really great job. With this job being able to talk to customers and get to know them more I feel like will help me with that because in doing NELs you sit with a customer three to four hours a set and you have to be able to talk to them and entertain them, keep them entertained so that they don\'t get bored during those four hours that they are sitting down with you. But like I said I do enjoy speaking to clients, I do enjoy getting to know them and being able to help them with whatever needs that they want. So I think this position will be really good in helping my development into my future business.', '2', 0, '0', '2', '2024-03-25 18:22:13', '2024-04-24 23:00:12', '2024-04-24 23:00:12'),
(31828, 18382, 849, 4926, 0, NULL, 25, '202432511235486224.mp4', 'For this position, I do expect the salary to be about $18 or $19 an hour. At my current position, I am getting paid more than that, so if I do have the opportunity to speak about my salary or what I will get, I would really appreciate it.', '2', 0, '0', '2', '2024-03-25 18:23:22', '2024-04-24 23:00:12', '2024-04-24 23:00:12'),
(31829, 18822, 191, 1356, 0, NULL, 45, '20243251128439962.mp4', 'I just graduated college and I worked as a commercial real estate agent during COVID in 2020 to 2022. I worked as a real estate agent, which is very similar to a sales job. And I liked it. My main issue with it was the low volume of deals. And so what has me looking for a new career is the fact that I just graduated from college. I\'m not that interested in going back into real estate. I did it for about a year and a half, and then I decided to finish my degree. And I just finished that the last week in March. And now I want to go back into sales, but somewhere with a higher volume of deals. And after looking into it a lot, I think insurance sales is the way I\'d like to go.', '2', 0, '0', '2', '2024-03-25 18:28:12', '2024-04-24 23:00:12', '2024-04-24 23:00:12'),
(31830, 18822, 191, 1357, 0, NULL, 61, '20243251131730435.mp4', 'Why insurance? I like insurance because it is a, I mean, depending on the product, but it\'s a product that everybody needs. So there\'s definitely a market and I like the, as I mentioned before, the higher volume of sales in real estate. I did well in real estate, however, it\'s just, you know, sourcing a deal and getting it to completion can take six to eight months insurance, a lot less than that. And I like the product, I like the deal time, and I like the deal volume. And I like the autonomy you can have, I mean, being, depending on if you\'re talking to people in person or online, you can travel a little easier, stuff like that. So insurance, I mean, I really want to get paid on commission, I want to get paid based on how hard I work and how much I work. And insurance is great for that. It\'s a great product that people actually need and it allows for a better level of autonomy.', '2', 0, '0', '2', '2024-03-25 18:31:14', '2024-04-24 23:00:12', '2024-04-24 23:00:12'),
(31831, 18822, 191, 1358, 0, NULL, 64, '202432511323290358.mp4', 'What motivates me and why? I\'m motivated by, well, making money. Like I said, I just got out of school, so I need to start making money. I really like the idea of having more autonomy. I don\'t think a salaried position is for me at all. I don\'t think I would like that. I like the idea of my income being based upon my output and my work and my input. That\'s the main thing that motivates me. I also like talking to people. I like being kind of active in my job. Insurance would allow for both. Probably mostly phone calls, I would prefer, but also in-person meeting. I\'m totally fine with. I did a lot of both while working in real estate. And yeah, autonomy and income, those are the two main things that motivate me. I want to be productive. I don\'t plan on doing anything else. I want to go all in on whatever career I pick. My main motivators are going to be the level of autonomy I have and how much money I can make based on how much I put in.', '2', 0, '0', '2', '2024-03-25 18:32:41', '2024-04-24 23:00:12', '2024-04-24 23:00:12'),
(31832, 18822, 191, 1359, 0, NULL, 90, '202432511353333124.mp4', 'A 90 second outline of my resume. Well, to start with, I have my degree in business management from Eastern Washington University, which I just completed at the end of March 2024. And I took a break in the middle of school for two years to work as a commercial real estate agent. That\'s the first work experience I have listed. I took that break when COVID hit us because school went all online. And when school first went all online, schools were not very good at teaching all online. And I didn\'t like it that much, so I decided to work. And then I decided to go back and finish my degree. I am no longer a real estate agent. I\'m not that interested in going back into it. The second work experience I have is I apprenticed at my father\'s company. He raises money from international investors. I\'m a quarter Chinese and my father is half Chinese, and he invests that money into domestic real estate projects in the US. I\'ve attended a lot of meetings with him and I\'ve been all over the place, out of the country as well, been to Korea, to China, and then in the States to San Francisco and Dallas and places for EB-5 conferences. I\'m very good with people. I have a high EQ. I fit into a lot of different groups and that showed in my real estate practice as well. I had clients who were over 80. I talked to a lot of business guys in their 40s, 50s. I can get along with anybody and I\'m smart and I learn quickly and I can help people. I provide a lot of value and I think that this position requires that.', '2', 0, '0', '2', '2024-03-25 18:35:43', '2024-04-24 23:00:12', '2024-04-24 23:00:12'),
(31833, 18873, 874, 5345, 1, NULL, 17, '20243251336096065.mp4', 'Thank you for watching.', '2', 0, '0', '2', '2024-03-25 18:36:23', '2024-04-24 23:00:12', '2024-04-24 23:00:12'),
(31834, 18822, 191, 1360, 0, NULL, 90, '202432511392382067.mp4', 'To me, self-driven means the ability to find motivation and discipline from within, whether that be your own personal self or from your personal life, to be able to be a problem solver and to attack those problems, like I said, with the motivation that you find from within, from your own life or from yourself. It also implies to me that somebody wants something and is willing to do the work to get that thing. Self-driven does not include sitting on the couch and waiting for things to happen to you. It means taking action. I guess that would be the most succinct way to put it, is the ability to take action and to believe in yourself, to have confidence. A couple of things that I\'m very good at. I would say I\'m definitely self-driven, which is one of the reasons that I really want a commission-based position, because I don\'t want to sit back and just rely on a salary. I want to be able to work as hard as possible and to make money in proportion to that. I\'m very efficient and I learn very quickly, and I tend to be able to solve a lot of my own problems pretty quick. I think that in insurance, this will translate very well. I\'ll be able to generate more leads, maybe through creative ways, and to fix people\'s problems, to first find problems and then fix them for people. That\'s how you sell. That\'s what self-driven means to me.', '2', 0, '0', '2', '2024-03-25 18:39:33', '2024-04-24 23:00:12', '2024-04-24 23:00:12'),
(31835, 18837, 874, 5346, 1, NULL, 15, '20243251238773036.mp4', 'So, I prefer a manager that allows me to go as far as I\'m able without assistance, but it\'s somebody that is always available to me in case I do need help.', '2', 0, '0', '2', '2024-03-25 18:41:27', '2024-04-24 23:00:13', '2024-04-24 23:00:13'),
(31836, 18897, 874, 5254, 1, NULL, 17, '202432513531172055.mp4', 'I think what I normally do is when I don\'t know the answer to a question, I always usually say that that\'s a good question. And I would do what I could to find out the information for that person if they have any questions at all.', '2', 0, '0', '2', '2024-03-25 18:53:13', '2024-04-24 23:00:13', '2024-04-24 23:00:13'),
(31837, 18897, 874, 5255, 0, NULL, 24, '202432513541047630.mp4', 'I like to work as part of a team. I don\'t need to know everything that\'s going on in an office, but however, just to be updated with information that\'s necessary so I can do my job. I really enjoy that. I like feeling part of a group, part of a team, and just being able to share knowledge with the rest of the team to where we can get everything to achieve the right goal.', '2', 0, '0', '2', '2024-03-25 18:53:39', '2024-04-24 23:00:13', '2024-04-24 23:00:13'),
(31838, 18897, 874, 5256, 0, NULL, 34, '202432513553045838.mp4', 'I think that priorities change quickly in a lot of different jobs and when they do you just have to adapt to them. One of the things that I\'ve had to adapt to is being in the insurance industry and watching the many changes that we\'ve had to deal with, the property changes, homeowners, insurance companies, the hurricanes we\'ve had in Louisiana that I\'ve had to deal with, it\'s just been really tough. You kind of just adjust to what your customer\'s needs are based on what products are definitely out there for you to work with.', '2', 0, '0', '2', '2024-03-25 18:54:50', '2024-04-24 23:00:13', '2024-04-24 23:00:13'),
(31839, 18897, 874, 5257, 1, NULL, 41, '202432513563610898.mp4', 'I have definitely worked in situations in my career with people that have different personalities than mine. I think one of the things that I do, I have a lot of empathy for folks. I\'ve dealt with a lot of difficult people throughout my life. I just felt that you could always achieve a better goal, kind of like catching bees with honey, is kind of how you do that. But you just kind of work towards the same goal together. And it was just, the person that I normally deal with, if they\'re difficult to deal with, I kind of find it a challenge, just so we can end the conversation on a good note.', '2', 0, '0', '2', '2024-03-25 18:56:40', '2024-04-24 23:00:13', '2024-04-24 23:00:13'),
(31840, 18897, 874, 5258, 0, NULL, 42, '202432513584075602.mp4', 'Trying to find the right insurance company for customer needs through independent agencies has been a really hard thing to do. You do have to do a lot of decision making with customers whenever we deal with that due to the fact that the services change. The products change so much, so we just don\'t give them one product. It\'s just kind of choosing the right product for the customer, even if the premium may be different. You just kind of have to make sure that it supplies their needs, and that\'s been kind of hard. But we just definitely do that based on the commission, but definitely working for them and to make things best for them.', '2', 0, '0', '2', '2024-03-25 18:57:42', '2024-04-24 23:00:13', '2024-04-24 23:00:13'),
(31841, 18797, 250, 5294, 0, NULL, 12, '202432514252358337.mp4', 'hi I\'m looking for a new job because I\'m looking for growth and flexibility I just I\'m I\'ve been interested in insurance for a while', '2', 0, '0', '2', '2024-03-25 19:25:04', '2024-04-24 23:00:13', '2024-04-24 23:00:13'),
(31842, 18856, 425, 2368, 0, NULL, 25, '202432515282549777.mp4', 'Hi, I was attracted to this position because I\'ve always wanted to get into insurance in that industry. And this would be a perfect opportunity only because I\'m a customer service professional and I would just implement the new skills that I acquire with the old school, old skills that I\'ve already had.', '2', 0, '0', '2', '2024-03-25 19:26:17', '2024-04-05 19:32:48', '2024-04-05 19:32:48'),
(31843, 18797, 250, 5295, 1, NULL, 38, '202432514261375090.mp4', 'Hi, I am a mother of five. I have three teenagers, two small children. My past experience has been customer service. Is it stopping? Okay. Customer service. I\'ve done customer service for over 20 years. I\'m great at sales. I also own a boutique that I have been an owner of since 2009. My last position was at General Motors for eight years where I worked on the assembly line. And that\'s about it. I\'m a hardworking person. I\'m great at sales. I\'m a go-getter and I\'m good with people.', '2', 0, '0', '2', '2024-03-25 19:26:17', '2024-04-24 23:00:13', '2024-04-24 23:00:13'),
(31844, 18797, 250, 5296, 1, NULL, 17, '202432514301393532.mp4', 'Hi, I don\'t know what exactly I could say that I did that may have drive them crazy. I just know I\'m adamant about getting my work done and being on time and keeping it rolling so.', '2', 0, '0', '2', '2024-03-25 19:30:15', '2024-04-24 23:00:13', '2024-04-24 23:00:13'),
(31845, 18797, 250, 5297, 1, NULL, 11, '202432514303798237.mp4', 'I think I\'m good either way. I\'ve worked with several teams and I\'m also good at working by myself so either way I can definitely get the job done.', '2', 0, '0', '2', '2024-03-25 19:30:38', '2024-04-24 23:00:13', '2024-04-24 23:00:13'),
(31846, 18856, 425, 2369, 1, NULL, 15, '20243251534123361.mp4', 'If I don\'t know the answer to a question, I would simply tell the customer to allow me a few moments to research the information that they need so I can give them a correct response. ', '2', 0, '0', '2', '2024-03-25 19:34:09', '2024-04-05 19:32:48', '2024-04-05 19:32:48'),
(31847, 18806, 845, 4788, 0, NULL, 58, '202432512541070926.mp4', 'Some important factors for me when determining my next career are the values of the company in which I\'m applying. I need to feel confident that they are there to help the customer or whoever they\'re serving. That\'s very important to me. Another one would be the financial stability of the company in which I\'m applying for. Are they going to be around in 10 years? It\'s very important because I do want to find my next career. I was previously what I felt was in a career and that was unfortunately the company decided to leave the state of Oregon altogether. So that\'s very important to me, the stability. That\'s number one. I would also say that, you know, making sure that my strengths fit the role in which I\'m applying for. And I absolutely feel like they do for this position. I have an extensive customer service background and I\'m excited about this opportunity.', '2', 0, '0', '2', '2024-03-25 19:54:38', '2024-04-24 23:00:13', '2024-04-24 23:00:13'),
(31848, 18806, 845, 4789, 0, NULL, 60, '20243251257034540.mp4', 'I have extensive customer service experience, you know, going back to when I started my career with Wells Fargo in 2012. Even prior to that in college, you know, I got a lot of experience, public speaking classes and things like that to help me in my career moving forward. Specifically in my business career, I would say starting at Wells Fargo, I started on a phone team in home equity, assisting customers who were going through a short sale, deed in lieu sort of process with their home. And I was in that position for a couple of years approximately, and then I was promoted within the department. You know, from there, I moved my career into collections, which still is a form of customer service. I was helping customers bring their accounts current, get them out of a default, you know, hopefully save them from charging off, you know, that sort of thing. You know, most notably recently, I\'ve been working with internal customers. I just have a very extensive...', '2', 0, '0', '2', '2024-03-25 19:57:22', '2024-04-24 23:00:13', '2024-04-24 23:00:13'),
(31849, 18806, 845, 4790, 0, NULL, 60, '202432512583617440.mp4', 'I handle difficult customer situations by simply staying calm. I try to ensure that I\'m very confident in what I\'m portraying and the information that I have for them. That way, it helps me to stay calm in any sort of a difficult situation I were to find myself in with a customer. I have extensive experience taking escalated phone calls. I was always a go-to when I was on a phone team assisting customers. I just really find it crucial to be able to speak to them as if they were understanding. Going into the conversation with empathy, understanding the situation, understanding that they are having a bad day, I\'m here to help them and how best can I find a way to help them. I want to make them aware that that is my purpose. I bring that sort of calm energy to the conversation so that I can actually assist and move past any difficulties.', '2', 0, '0', '2', '2024-03-25 19:58:58', '2024-04-24 23:00:13', '2024-04-24 23:00:13'),
(31850, 18806, 845, 4791, 0, NULL, 120, '20243251312262110.mp4', 'So the first thing that comes to mind when I think about this question, describe a tough customer that I won over, that takes me back to when I was on the phone team and home equity assisting customers with short sales. It was a situation where it was actually getting media attention. There was a very high risk situation. There was attorneys involved, that sort of thing. They needed me to handle my area of expertise and get this done for them as quickly and as efficiently as possible. They called in initially being very, very upset, very irate. They had their attorney on the line with them. It was a very difficult situation. It was an actual legal situation that needed to be handled in a certain specific way. I was able to get them my personal fax information, my e-fax. I was able to get what usually takes a 30-day process because I have networking with other employees that I was working with. I knew underwriters. I knew the loan processors specifically. In these situations, I knew how dire the situation was for the customer. I could have literally put them on the streets. Of course, we don\'t want that to happen. I did not want that to happen. I was able to get them the avenues of getting me the information we needed to be able to process this for them. They got this directly to me. I was able to get it directly to the loan processor who was, in turn, directly able to speak and work with the underwriter all while I\'m still working with the customer and explaining the situation and handling it with them, keeping them in a very calm and collect manner. After everything was said and done, we got their short sale approval. They wrote in to the highest level, the director, essentially, on the floor. Thank you.', '2', 0, '0', '2', '2024-03-25 20:02:09', '2024-04-24 23:00:13', '2024-04-24 23:00:13'),
(31851, 18806, 845, 4792, 0, NULL, 60, '20243251333756027.mp4', 'The number one skill I would say I have is a willingness to learn, a drive to help customers. That\'s always been a passion of mine, whether it\'s been internal or external customers. I have very high level of adaptability, I would say that is my strongest personal trait. I can learn information very quickly, I can apply that information very quickly, I learn from my mistakes very quickly, I can handle things on the fly, anything that\'s being thrown at me. If I don\'t know an answer, I\'ll sure find it, that sort of a situation. I feel that my tone and demeanor brings a good, calm energy to any customer interaction. I\'ve always found success in helping customers in any way, any position that I was in, whether that was in home equity where I described, or collections, anything of that nature, I\'m able to just really calmly and happily assist customers. They say talk with a smile.', '2', 0, '0', '2', '2024-03-25 20:04:01', '2024-04-24 23:00:13', '2024-04-24 23:00:13'),
(31852, 18924, 93, 2563, 1, NULL, 16, '20243251514797174.mp4', 'I\'m looking to join a team that I feel would best utilize my skill set. I\'m in sales, I\'m pure sales, and I\'m looking to join a team that I know we can be mutually beneficial.', '2', 0, '0', '2', '2024-03-25 20:14:11', '2024-04-22 20:21:34', '2024-04-22 20:21:34'),
(31853, 18924, 93, 2564, 1, NULL, 40, '20243251515384154.mp4', 'I\'ve been doing insurance since 2017 with Allstate, and I thoroughly enjoy it. My uncle actually had it Allstate in my hometown, Waco, Texas, for 30-something years until he sold it years and years back. But no, I love the structure of insurance because it\'s actually, you know, you can\'t just do what you want. Because I come from car sales, door-to-door sales, nothing\'s regulated, insurance is. And I love that morality standard that we have set for everybody in the industry. So that trustworthiness, that honesty is there. So that\'s what I love about insurance, and that\'s why I still do it to this day.', '2', 0, '0', '2', '2024-03-25 20:15:11', '2024-04-22 20:21:34', '2024-04-22 20:21:34');
