It's kind of my personality. I'm a good listener. I have an empathy for my customers. I like to help people. I think when I was asked, originally when I was going into sales, graduated from Eastern Michigan and was going into insurance sales, they said, why are you going into sales insurance? And I said, I enjoy helping people at the same time, I like the compensation part of it, but I enjoyed getting into people's needs, having the ability to listen to them and then having the ability to get the insurance coverages that they need to meet those needs. I'm very successful. I am competitive. I got to admit, I like taking business from other agents. I get a high for helping people, a natural high, for helping people with their insurance. I like to be the go-to person for them. And again, I've been told that I'm very easy to work with, a good listener, somebody that cares about my clients, and again, very caring. And I've been told that, very tenacious, somebody there willing to put the time and hours in to help somebody. And this adds up to my customers that like me very much.