All right, so a few of the goals that I had in my last position, whenever I worked for Cox Communications, we had a few different metrics that they measured us by. One was through our call gate, which is how many calls we took per month. I met that pretty much every single month, except for the days that I had family stuff going on. Even then, I would still pretty much do my best to make up for them. We worked on the negatives because it was retention, so we had a metric on how many units we could lose, like PSUs is what we called them, how much revenue we could lose because we had discounts to work with to kind of convince customers not to disconnect their service. I met those goals and exceeded those goals by about 110%, basically every month.