 To answer this question, give me an example of a time when you went beyond your employers normal job expectations to get a job done. To answer this, I'd go back to my door knocking days. My job was just to sell policies or sell accounts. And I didn't have to help out with the services. But a lot of times I would stick around after it's done and help the technician with the service. So to give the customer an idea that I'm the one helping them out and making their life better and that I'm not someone who's just going to sell them something and just never talk to again because I don't want to be that person. I want to be there to help them and when they call back and I'm always the one to answer the phone because I don't want to be that person. I want to be there to help them. And when they call back, and I'm always the one to answer the phone, because I give them my number every single time. That's just the way I do it. And I'd say that's well above and beyond the expectations that my jobs have given me. I give everyone my phone number, because I want them to contact me when it comes time for questions or for any problems because I sold them a policy or a service and I want to be there to help them out when they need it.