In my last current, slash current position, we did have certain goals as I worked as a medical assistant. So we did work with patients every day. Some certain goals we had to meet were, for instance, like we had referrals. So referring patients to either was if it was like a cardiologist, an orthopedic, making sure that we help get them scheduled in that referral that we are referring them to. So for instance, if they were being referred to a cardiologist and it was something, you know, a very important appointment that they had to meet, we made sure that they were scheduled for the appointment. They knew the location, the time, and what they were expected, and making sure they have all the information that they have and need. Also some other goals are making sure patients had their medication. In our doctor's office, our patients would pick up medications from our office, but also we would have a mailing order pharmacy where they would be shipped the medication directly in front of their doorstep. Sometimes these patients wouldn't receive their medication as they should. So we would double check with them, make sure that they're receiving the medication, and if they didn't, follow up with that medication mailing order pharmacy. That way we can help the patient receive their medication and they are able to take it as needed. Also when patients come in, whether they're sick, they're not feeling well or have any other concerns, making sure that I get all the information that I possibly can need in order to give all that information to the provider that is on for that day so she can help them as best as they could need on an everyday basis.