In my last position, I worked in a call center for USAA and we were subcontracted by a company called Qualphone to work for USA. One of the things I did not like about it was the call center atmosphere. There's over 500 people. Everybody's on the phone. Some people are walking around with their headsets and talking. It's very distracting and it was difficult to actually feel like I served the member correctly when I had to constantly repeat myself because of background noise and just things like that. It's not for me.