Okay, so say tell me about a time when you experienced a lot of rejections during your sales efforts. So unfortunately, I don't have any sales experience. So I do have experience with dealerships and I remember this customer a long time ago that he was kind of upset. I was helping him getting a rental car and he was like, tell me why they telling me to switch my light on my B&W or something like that and I had to do the cooling too and I had to do the brake pads and everything. So I was like, okay, I'm just going to give you my advice. It's okay if you take it or no. So they are telling you what's going on with your car and it's safety for you to change everything in the car because in the future, what happens if you don't change it? In the future, it's going to be worse. Right now, you can spend a thousand dollars changing everything, but in the future, it's going to be damaged. Your car is going to be more damaged than that and you're going to spend more money than that and then you're going to regret it, but just think about it. Think about everything and you can call us and you can let us know whatever you think and we're here to help you, okay? So yeah, I remember that I was trying to advise the customer and I was trying to make them feel good, I guess.