Well, like I said in the previous videos, I have really good customer service, I have experience in retail, never done insurance though, but always willing to learn. I'm a good learner and a quick learner. I'm very chilled, relaxed, and I'm just a worker, you know what I mean? I just do my job, follow it to the best that I can, and normally everybody that teaches me new things, I normally get it right away, and always wanted to try insurance, and so that's why I'm here. Thank you.