A situation justified to break the company policy? That's a complicated question. I can think of, so we would schedule appointments, we would do walk-ins as well if there was available slots to see patients. I want to say one of the rules that we had was the 50-minute grace period. If the patient checked in late and if the patient didn't have any documents with them on, if they were new, they had to show up within, even earlier than 50 minutes because they still had to complete paperwork for a new patient, like the new patient forms. I want to say breaking one of those rules as well as if they didn't have insurance and they needed to apply for insurance, another situation, they all had to show up or arrive to the appointment prior, 50 minutes prior, 30 minutes prior, depending on their situation. It was a 50-minute grace period only for them to arrive within their appointment time. I want to say I would have them check in by the 50-minute grace period or provide them the insurance paperwork if they needed to apply, especially when they were newborns, if they were babies, because they need their shots within a certain amount of time. Or if it was a physical that was due within the same month, let's say the month of August, all the kids have to turn in a physical form. So as well, maybe just let them come in.