I would describe myself as hard-working and motivated. I would also not describe myself as timid but I can be like more soft-spoken I guess but not necessarily like shy or awkward. I consider myself to be a confident person especially when I know what I'm doing and I feel good about myself. I can be a little competitive sometimes depending on the environment but more that comes into play as like just trying to stay on top of things and to just competitive with myself if rather than other people just knowing that like making sure that I can do the best that I can and trying to be better than I was the previous day. I also would say that I'm really patient and that's a big quality that I've noticed with working with customer service and with people is that it's very important to be patient and to speak clearly and calmly because if a customer is frustrated and then you show that you're frustrated with them they're just going to get defensive and they're just going to be against you. I don't think like personally that I'm very apologetic but when it comes to working with customers and stuff I like I'm apologetic towards them because I'm very nice I would say. I guess that's what I was trying to say there is that I'm nice, I'm friendly, a lot of people will make comments like about my smile and just that I have like a more positive attitude and outlook and just energy and vibe towards people so yeah.