I used to be super shy. I used to be this kind of person that just used to sit there and not say anything. But I have learned that being quiet and not speaking or representing yourself, it could be very bad. It will not help you to go anywhere or progress in life or have like a growth on yourself. So I used to be shy, but not anymore. And that's like one of the things that helped me grow up in this field as a customer service representative or as a salesperson. It helped me a lot in my professional life.