The goals that I were given at my last job, I worked at an independent insurance agency. I handled taking payments, customer service, so emailing any client with any issues that they may have had arising their policy. I also took a couple of quotes and I feel like I met all my goals today. I actually did take a quote so that's amazing and I'm learning every day and I try to be the best I can and as kind as I can. That is one of my biggest things is that I just want to leave a positive impact and to make sure every customer knows that I'm kind. You know I don't want to have a bad reputation so I just want to be as kind as possible and accommodative to the customers.