 Unfortunately, there was one person in the past that I had to work with that was definitely not a customer service like person. As far as how I handled it, it's really up to the person, but I just do the best, you know, I did the best I could to work around the situation, definitely for myself and for everybody else. At the end of the day, I always say, things happen for a reason and things happen, work out the way they're supposed to. Luckily for myself and everyone else, that person was relieved of her duties due to those situations, but you just do the best you can and be as polite as you can to get through your day.