What I liked about the company was the opportunity to change from customer service to claims. It did give me something that I didn't have very much experience in, so that is always something to put in your wheelhouse when you are offered something new. I did not like the way they did their training. It's not very hands-on. They kind of gave you a manual to read over. You say this exactly. If you don't say this exactly, then there's a problem. A little bit of robotic for me. I'm more personable. I do get reading from a script. I understand the advantages of that, but also there is an advantage to having a personality and being your own self. So this company, their training was just not very good for me. I didn't take to it. I would not be leaving them though if it wasn't for the simple fact of that they're laying off everyone in our department. So I have made it work and I actually kind of enjoy being in the claims department. It's been different.