So how I go about solving problems is I get to the root of the cause and once I get to the root of the problem then from there you can go to management, go to your co-workers, HR and you know you tell them exactly what the issue is and you brainstorm ideas so you never get back to the issue and you're always progressing and you know solving the problem and from there I always like to you know once the problem is solved I always do like to okay that was the problem now what are some other ways we can work together and you know make up new an itinerary so we never get back there.