So, I have a pretty substantial background in customer service and customer experience. And I really enjoy working with people, I enjoy working with the public, I enjoy helping people, I enjoy helping them with whatever issue that they're having, reach whatever goal, you know, in whatever field. I've worked in real estate, I have worked with some record labels, I have worked in dentistry, I've been an English as a second language teacher in some foreign countries. I love working with people and I think that this job would be a good way for me to get back into direct customer service and that's why I applied.