So, the most recent tough customer that I had, she was actually with the facility before I started and she had actually been a problem customer prior to me starting there and continued to be a problem customer, tough customer, meaning that she, you know, she didn't want to pay her bill, she didn't want to pay the amount that she needed to pay, that kind of stuff. And she wanted to believe that I was the enemy, which obviously I'm not, but again, it boiled down to, you know, being empathetic. She had, you know, stuff going on in her life and just understanding where she was at and empathizing with that and then within my limits and boundaries and within the limits of the boundaries of the company, knowing what I could do for her to make her happy, to come to a common, a compromise that would be good for both sides is how it ended up. And anyway, she ended up, she ended up moving out, but she was happy with how it all ended up and actually ended up giving me a pretty good Google review. So I would say that was a win-win situation. So yeah.