Hello, my name is Beatrice. I currently reside in West Palm Beach, Florida, and I currently hold a 2044 personal personal lines license as well as a 440 license. I am a dedicated customer focus individual with a experience and providing exceptional service. Throughout my career, I've been honed in my communication and problem solving skills to effectively assist customers with their inquiries and concerns. And in my previous experience, I have taught myself the importance of active listening and empathy, which allows me to understand customer service or customers needs and deliver a tailored solution.