One strategy that I like to use to build relationships with potential customers is I always just like to get to know the person. I like to just have a level conversation and basically just ask them how their day is, what they like to do, find one thing in common with them, and just kind of build off that. Start talking about that, and then once you start talking about that, normally the conversation starts to branch out into other things, and you really get to like start to know the person, and then you get eventually into that business-related conversation, and it kind of just builds that rapport with the customer, and they can begin to trust you, especially if they're having a bad day. Like you can sympathize with them, and you can build that rapport, and just give that common knowledge that they're a person too, so when you treat them like a person instead of a customer, it's always recepted better.