The things that I believe are the most important qualities for a successful salesperson are to be authentic and to come off that way, to have the knowledge so people respect you and take your advice, and also to be able to explain things very succinctly because insurance can be a complex industry. You have to know just the right amount of information so they understand it and don't overwhelm them. And then the other quality that you have to have is to push yourself to ask uncomfortable questions. Just keep pushing so you really get to know what their individual needs are, so then you can make the best product recommendations. And if you don't push yourself to ask those questions, you're never going to get to those.