Hi, one of my goals for professional development would hopefully be able to get trained on getting a property and causality license in order to be able to work on helping customers find the right insurance coverage and helping them navigate through that process. I would love to do that and be willing to work and learn for that type of license. As well as another goal of mine is being able to hopefully be able to utilize my bilingual skills better. I am bilingual and intermediate speaking in Vietnamese. Hopefully I can use that as well, a little bit to my advantage, to help customers in this company. Another goal of mine is being able to hopefully help enhance my teamwork skills and presentation skills and being able to be that reliable person within that team, being able to help whenever needed. I can also try to work on my communication skills as well and being able to be dependable upon telling customers and clients clearly what needs to be done and what they need to tackle in terms of a particular issue they may have or may arise upon and continue to work on that process.