I would say one of the most difficult customers I've had was with a Western Union transaction where this doctor came in and wanted to send $8,000 to a person he believed was an attorney out of Mexico for his son to get out of jail. In having a conversation with him, he was not happy with the questions I was asking him but I just proceeded because I felt like he was being scammed. And I just politely asked him, would you please call your grandson, just try and talk to him. And when he called him, his grandson picked up and was not in Mexico, was not in jail. This was probably 12 years ago before scamming had really became known. And so he asked to see my manager and was just very thrilled that I had gone the extra mile to ask the questions and saved him that amount of money because he was going to be sending that money.