I think that most of us can recognize that without proper listening skills it's really hard to have any kind of communication. You can't even gauge where someone's coming from. So the listening skills are definitely more important. I don't know, I've spent all my life trying to cultivate some listening skills. So it's something that I do personally, you know, other than having to be trained in it. It's just something that I've always done. It makes your job easier because you know what, you know, if you're aware of what someone really wants, sometimes they're not able to express it and it requires you to ask certain questions. So that's just how I deal with things. Thank you.