I think this is probably the toughest question for me, a decision I made while under a lot of pressure. You know, I don't really have an honest answer for that because I just kind of just roll with it each time. I can't think of anything that I've ever had to deal with. It was a lot of pressure in that situation, you know, other than like a double booking, I guess. You know, I've had people, two people show up for the same room and you got to search around, you got to find somewhere to put them or offer them a refund. There was one night I had a property about an hour away from me and they checked in and it was dirty and oh goodness, I had to find somebody to get over there to clean it and it was like 11 o'clock at night. That was awful but, you know, I had to make the decision to get somebody over there is to make them sleep in a dirty condo or have to pay to put them in a hotel that night. Granted I had to discount them but still I felt like that was the best way to go in their frame of mind. That's really the best I got. This one is a simple question but fairly tough for me. My apologies.