As an agent, we have seen people that do leave mostly because of the rates, but we also tend to go ahead and follow up with them in the next six months. And like I mentioned earlier, customer service is key because if they had that trust in you to ensure their outdoor, their home, or any, for example, like boats or renter's insurance, if they had any of that and they had that confidence to speak to you as their agent and know that you were there for them when they needed it the most, then it's more likely for them to go ahead, we're able to re-quote them in the next six months when their insurance renews or in the next year. Like I mentioned, customer service is really, really important to many people. Let them know that you're there for them and that you're there to support them as an agent and that you are.