I've had a few challenging clients. One of them was a client that knew they had holes, they knew that they needed coverage, they knew that I was doing what was in their best interest, but they looked at all insurance people as just money hungry, money grabbing people. They didn't care. One thing that I was able to do was to build a reputable foundation with them and show them why I feel these are the best fits for their holes and their gaps in their coverages. One of the reasons was because I'm relatable. There's not too many things that people have gone through or people have handled or people have seen or been around that I haven't seen, been around, or been a part of. I lost my mother about six years ago and as far as preparing and going through the steps of all that, I understand what it entails, losing somebody. I understand what it entails of depression and anxiety. I understand what it's like to be alone and need comfort or need somebody in your life. I've been through a lot of things. Being able to relate and being able to comfort and be able to show that I want to do the right things and that I'm always trying to do the right things, whether it gives me the sale or not. I always consider them to always have my card, call me anytime they need me. Am I going to be used? No. But am I there for people? Absolutely. I am a big believer in what you give out is what you get back. I always try to err on the side of caution and always think what is best for them, not what is best for me.