My last position at tricat.org here in Minnesota was as receptionist. The goals I was given were just simply to greet customers, direct them to where they needed to go, answer their questions specifically and directly, answer the phone, clean, wash, you know, watch the shop, do all those things. I think I met and exceeded them daily, truthfully in my mind. I took good care of every client that walked in the door, made sure they left feeling satisfied and that what they came in for was taken care of.