I think one thing that separates me from other candidates is my determination, my trustworthiness, my confidence, and I say that because I believe that insurers, when they trust you, they're more likely to refer people to you, to come to you with questions, you know, it just helps overall with your business and I think that I'm very organized, you know, and I pride myself on customer service, which is huge. I think that customer service is very important, especially in the day that we're in right now and whenever I get an email or a phone call, I like to take it right away, you know, I don't like to push it off a couple hours or push it to the next day, you know, I will speak to the insured right away, answer the emails right away, I think that's very important because it builds that relationship with the insureds and they're more likely to send you referrals and to, you know, bring new business and stay longer with the company, so I think that's really important. I also believe that one thing that separates me with other candidates is my commercial and personal experience, so I do have experience in both of those, which just overall increases my knowledge and I believe that that's important too.