The most important qualities of a successful sales representative, I mean you got to know your product, you got to know your game, inside and out, right, like you have to be an expert in your field, absolutely, but I think the biggest thing is EQ, I think there's a tipping point to this, but most of the time it doesn't matter how good you are or how much you know or how much you've made yourself an authority figure in your field, if people don't like you they're not going to want to work with you at all, now there is a tipping point to that where I think you have the people who are extremes who, they know their game, their business so well that they make themselves such an asset that you can't get away from them, those people are very rare, I think a lot of times it's, you got to know your game but man you got to be likable, you have to be relatable, you have to find the people who, or find a way to make the people that are sitting across the table from you like you and trust you very quickly, I think if you can do that you can pretty much sell anything.