My last video cut out so hopefully that all of it was in there but what strategies do I use to build relationships with potential customers? So one of the things that I use is just really getting to know them instead of being you know salesy or you know being a salesman. I kind of just try to get down to them you know kind of just on their level find out what their hobbies are you know friends or family things like that what they enjoy to do. Just becoming you know just more personable with them instead of trying to sell them something. I always found a lot of success in that.