What did you like and dislike about the culture of your last company? Okay, firstly I have to say the best part about the current company is that I work remote. I don't have to deal with morning traffic or five o'clock traffic when you get off in the evenings. I can work completely from home and I am able to actually engage and balance the work-life schedule with working from home. I also gained a plethora of discipline because of the working from home situation as well. I love also how much information that I gained just from each call being different. In insurance, of course, it changes constantly. The laws change for insurance constantly. So every call is different, every interaction with the customer is different. If they have a question and I'm not in the know, being that I get calls from customers from various states, each state, of course, it's a different rule and there are different details that I have to provide information for the customer. With that being said, the amount of knowledge that I've gained by just having to research and make sure that I provide the most accurate information for the customer and their needs, it is always a plus for me. I love gaining new knowledge and I love obtaining new skills for the customer to resolve each issue.