I was first attracted to this position because, number one, I really like doing customer service. I like to talk to people. I like to build genuine relationships with people through getting to know them, what drives them, and how I can best support them. Number two, I also liked how Zengel and Associates was very committed to finding the best team to serve their clients, and educate them, advise them, support them in the best way possible. What else? There was one more thing. I also just like that the agency seems to genuinely care about their clients as well. I feel like a lot of agencies I've come across, they care about selling the policy, but not necessarily providing the best service they can for their client as well.