As a team leader, one of our goals was making sure our agents collected at least $1,000 in secure payments per day. Recently, due to tax season, it went up to $2,000. I was able to meet my goals by keeping my team motivated, using the incentives that we have as a company to keep them on their toes, and just being there for them for questions or any support. Another thing is just making sure that I also communicate with them, get to know them, build some rapport, because I believe that's very important as a leader in order to meet your goals, have a close relationship with your employees, and most of the time I did exceed my goals. For instance, during this tax season, we were only supposed to collect $30,000. As a team, we collected $74,000, and the next days were just as good, so that's how I do it, just staying motivated, staying positive, and take each day as a new day, because sometimes you do have bad days, but it's all about just getting over it and starting over again the following day.