My goals for professional development in this position would be to learn as much as I possibly can so I can I can move up in the company and be a better rep to the customers that I'm helping. The way that I would do that would be to stay on top of my training, make sure I write notes as I go and learn from the experiences and the mistakes that I make. Also learning from my peers and my co-workers and and just being better at what I do so I can help clients.