So, my name is Thuy Nguyen. I have been in the insurance field for 12 years now, 10 of those years are directly within insurance sales. My first two years was administrative work. I have been PNC health and life licensed since 2014 for the state of New Jersey and Pennsylvania. Gradually from there, I have worked my way up into different roles, more responsibilities within the organization, the same organization, same agent, same company. In my current role today, I am responsible for overseeing the target goals in sales. I interact with customers. I initiate contact leads. I see sales through open to close. I am coding policies and I am maintaining customer relations, building relationships as well.