Hi I'm Bethany Swanson and I'm excited to share a little bit about myself with you. I have over 15 years experience in the hospitality industry where I honed my customer service skills as well as perfected my communication and problem solving skills. Recently I transitioned to an HVAC company where I worked in the parts department so it really required a lot of attention to detail and precision. Because of these experiences I have a deep understanding of customer needs and understand the importance of providing solutions promptly and efficiently. I'm excited to bring this experience into the insurance industry and provide exceptional service and support to clients. I thrive in fast-paced environments and I really am committed to ensuring every customer interaction exceeds expectations.