me is my experiences in the past through McDonald's Corporation with building relationships within the community, long-term relationships, that even when I moved to other locations, people came to see me there and would spend time catching me up with what's going on with them. And when I own my own retail business in southern Indiana, I use that same process to build relationships and build sales in the store through those relationships. I found that people enjoy coming to sit and talk to me and share their ideas and their thoughts and feel confident that I can deliver to them a product or a service that is exceptional.