Yeah, so my last position had both team and individual goals that was focusing on customer satisfaction, issue resolution rates and productivity. I consistently met or exceeded these goals with an average achievement of I would say 110%. Specifically, I resolved 95% of customers issues on the first call. The goal was 90%. I maintained a 92% customer satisfaction rating. The goal was 90%. I handled 20% more calls than the team's average, which was 15%. Yeah, so I was recognized as a top performer and I received awards, compensations for my outstanding performances.