A typical day at my current job, or I do, work day for me would look like contacting any clients, just touching base with them to see if they're happy with their current policies or contacting potential new clients to see if we can discuss with them how we could save them money and how we could, you know, give them a lot of great benefits. Also, it does contain a lot of administrative work and a lot of communication, so I would either message them through their emails, leave voicemails, however I can get in contact with them, spend about a couple of minutes on the phone with them, be pretty welcoming, warm, not in a rush, let them know that they have us on their side.