A successful sales experience I have had, there's been a few, but one of the best has been literally losing an account, but getting it back shortly after. There was an account multiple workers are in on, and they were able to secure a quote that was just slightly lower, and that did the deal for them. The company came back with not the right rating that they were going to use, and so because I did my due diligence and made sure that they were getting A++ rated carriers, that was the thing that actually sold the account, because mortgage lenders and other contracts that they have in place, they need to make sure that they have the best of the best, and that was one of the stipulations. So while we might have been a little bit higher in price, we were selling a much better product with a much more reputable company. So I've had that experience time and time again over the many years, but that is one of the things that just makes success happen, making sure that you dot your I's, you cross your T's, and you just present the best, and you never know what could happen. It might seem like it's a loss, but it actually turns out to be a win in the end.