Again, during my tenure at the UPS store, I did somewhat alter our standard procedure when shipping a package. So generally, when we ship a package, no matter where it's going to, the customer has to pay on the spot. But there was a certain situation where this customer was shipping something overseas, in which overseas it's always a more expensive route to ship things just because it does use jet fuel in order to ship it overseas. So usually that would bring up the price for the shipment a lot, you know. And one time the customer forgot his wallet at home, but I ended up still completing the transaction and just told the customer, okay, just leave the package with us, bring your wallet or whatever form of payment that you're going to use, and come back to the store and you know, we'll ship it out. And that's when I did alter the procedure. The standard procedure at our store, since we're not generally supposed to do that, but in my eyes, since I saw that it was going overseas and it was well over a $200 shipment, I took it upon my hands to still complete this shipment since it was going to be great for our store, one, and then two, even if the customer didn't come back with the payment, we just would have voided the transaction as a whole. So it wasn't really a win-lose situation in terms of getting the form of payment, because if we didn't get the form of payment, then we would have just voided the transaction and we wouldn't have shipped out the package and the customer would still have to come back to get the package back. But the customer did end up coming back about half hour to an hour later with the form of payment. After he paid, I put the label on the package and it was shipped out.