The most important thing I learned from my previous positions was that being kind and considerate can do wonders for someone's state of mind and mood. By being patient with them, I've been able to grant them peace of mind by ensuring them that their situation is being handled in the best way possible. When a client is feeling satisfied with the service provided, they're more willing to continue working with us or allow us patients to solve their situations in the moment while also making sure that everything is in order.