Well, I think I'll bring some problem-solving skills to the job, as well as some customer service experience. I've got over 10 years in customer service, so I would say those two attributes, I'm pretty proficient with the system, again, as I said before. I understand the property and casualty side of things, but I do have my life insurance license and my health insurance license, so if I needed to dig into those areas, I can actually be able to show and share my level of expertise in those areas, as well.