And the question was, have I ever experienced a problem with a team member and how was the situation resolved? Well, in the industry, yes, a lot of things happened. And once and for all, my coworker and I disagreed on the way an unsatisfied customer was dealt with. I decided to meet with them one-on-one to talk and resolve our dispute in a peaceful manner. We both agreed that our goal was to keep the customer happy and came to a compromise that consisted of both of our sides. So it means that we have to talk in a good manner and no any issue or personal issue