The strategies that I usually use when I'm working on building relationship with potential customers is number one, building a rapport with the individual, finding out if they have family, if they have any children, and of course, finding out what makes them happy, they enjoy doing so that I can build that trust, and of course, finding out what it is that I can do to make their life better, of course. So I definitely will work on that particular strategy when building relationship with potential customers and letting them know that they're more than just a customer, but they're an individual that have issues just like myself. So being compassionate and empathetic based on whatever their issues or concerns may be. So my main strategy, once again, is building that trust and that rapport so that you can build a foundation when offering whatever it is that I may be offering that individual.