I believe my current boss would say what drives him crazy is my constant apologizing. I think that being in customer service for all of my work life, I have begun the unfortunate, I guess in some people's case, side effect of apologizing. So I'll apologize when things aren't my fault. And I think that can drive, I know it drives him crazy. It may drive others crazy, but in customer service, I think that's just part of the job.