The skills that I bring to this job, one would be time management. In my prior role at the executive office, we had a certain amount of time that we needed to resolve customer inquiries or complaints to ensure that we're within service level. We had 10 days, and I met that goal. There were some outliers, but on average, I met that goal. I was above the metrics, earning rising star, top performer, being recognized for my efficiency. Two, customer service. Customer service is a huge skill that I have acquired over my years. I've been in customer service for over 15 years. My first job was on the military base in Bitburg, Air Force Base, Germany. That was a time where I was able to work with customers and the local commissary bagging their groceries. I was serving those who served the country. Not only did I do that for the military, on base, but also off base. I've been able to provide customer service on three continents, and I've worked with all kinds of people from different backgrounds, even sometimes having to speak in different languages. I think customer service is going to be the cornerstone for a lot of careers, for a lot of industries, for business, period. That is something that I have acquired and worked on for over 15 years. Number three, I would say, is empathy. Empathy I think is so crucial in America when we're dealing with inflation, when we're dealing with what is happening in the political environment. I like to empathize with customers, to take time to hear them out, and to educate them, and to make sure all their questions are answered. These are the three skills I would like to bring, mostly.