Given my experience as a customer service representative and my interest in this line of duty, I've always wanted to continue in that path, and seeing this opportunity gives me an avenue to go and develop myself and gain more knowledge, as well as prepare myself for the task ahead, which is improving myself and making sure I help people by solving their problems, which is something that helps me feel fulfilled as people is the basics of customer service management, and that's one thing I want to do and keep on doing.