I respond very honestly, if I don't know the answer. The key thing is always, well, let me get back to you on that. And then I make sure that I follow up on it by making sure that I, A, go find and seek the right answer, verify and make sure that answer is correct, and then promptly respond back to the person that's asking me the question. Because in training, questions will come up and you don't know the answer on the fly. So in training, what we would do is write it on the board, you know, these are questions that we're going to get back to you. And then, you know, the next day, I'll go ahead and research that and get the right answer in and bring it back up. Sometimes I will bring it up in the middle of a training session, you know, because it's on topic. And other times, I will bring it up later on, because maybe they asked that question in a time they shouldn't have. And it makes more sense now that we're learning this process here. From a customer service standpoint, you want to do the same thing. You want to make sure that the questions that are being asked, that they are making logical sense to the conversation that they're having. A lot of times when we're explaining complex things, people will ask questions that don't quite make sense in that context. So asking the question, making sure that we qualify what it is, and then making sure that we get the right answer to get back with them is the best thing. People appreciate you being honest and saying, you know, I don't know the answer to that right now. Let me get back to you. And that is key to building trust with your customer.