So a little bit about myself is that I do have an educational background in business administration. This is where I actually was introduced to retail sales and later going into Comcast sales, which is a lot of media in a sense. So I definitely have quite a bit of experience in sales on a customer face-to-face level. It was when I joined Allstate where I actually learned how to sell remotely and also learned a lot about insurance as well. It was my introduction to sales, remote sales.