One of the times when I didn't feel satisfied with my help or with my job was when I was starting for one of those campaigns, one of those financial campaigns would be to help people in collections and all that stuff. So I remember that I received a call of a man and he was asking for some help because he had like a lot of struggles in his financial stuff. So basically he was in collection. That would be like very hard task to help, but the thing is I was in the phone with that person like 45 minutes, almost an hour. We were trying to do multiple stuff in order to help that customer and give him a payment arrangement. But well, at the end of the day, that was possible. We could help that customer. The customer got satisfied with everything. He was so grateful at the end of the call. Everything was just fine. But the thing is I was very happy because I could sell something. But two days later, we used to receive some service about how was the experience with the customer and this customer was saying that I didn't help him, that it was a waste of time to be with me over the phone. Basically I didn't do anything for him, but the problem was solved. I didn't receive like the fair credit for that because I did almost everything for that customer. But yeah, that was the worst.