I would greet the customer with a smile, always with a smile. I would say, good morning, good evening, good afternoon, how are you? Thank you for calling Eldrima Omar Allstate Agency, how can I be of assistance to you? If they walk into the door with a beautiful smile, I would ask them, hi, how can I help you? Is there anything that you need? Do you have a certain person you want to talk to? But always with a smile, always with a good heart, always with a good smile.