Hi, my name is Karen Dick, and the question is, how did the best manager you ever had motivate you to perform well, and why did that method work? I am competitive by nature, so I strive to meet my sales goals and exceed them. When someone puts a bonus schedule out in front of you, that always helps motivate you, but first of all, keep in mind, we have to do what's right for the customer, do the golden rule, which is do unto others as you'd have them do to you, meaning take good care of the customer, listening to their needs and being detail-orientated, because a satisfied customer will bring you more money, or repeat business, I should say, and that is worth everything. So how do they motivate you to perform well? Perform your job well and ethically.