Outline your resume and why you feel like it would help you be a good fit here. A general outline of my resume is just a lot of customer service. I spend a lot of time talking to people. I spend a lot of time figuring out what people need and how I can help them. Another part of my job is honestly just listening. I feel like I can really make people feel heard. That's really all people want in the long run is to feel heard and to feel understood. That's why I feel like I'd be a good fit in the company is because I can bring that with me. I can help people feel wanted and understood and also protected at the same time.