I have about 20 plus years in customer service. I worked as a court clerk answering the phones and first point of contact for the customers coming into the court, setting court dates and working up at the bench with the judge and speaking with defendants, police officers, attorneys, helping people solve their problems, answering their questions, getting the information they need in a quick and timely manner and just showing respect for people as I would want respect shown for me and treating everybody like I said with respect and courtesy. Thank you.