A situation where I felt it could be justifiable to break company policy was during a check-in at a clinic where there was a language barrier, and the person that we contacted to help us out in that situation was unavailable, the translator. So we did the best we could, but ultimately, that policy could not be broken because it was a medical situation, because the person's life very well may have depended on that situation, and one misunderstanding could lead to a very bad situation. So the rule just absolutely could not be broken, and so we had to wait longer. It just had to, this situation had to take longer. The procedure had to be moved a little bit, but ultimately, it was the right choice to make, so.