Yes, the most challenging client I had, of course, he had some water damage to his kitchen initially. After speaking with him and getting those repairs underway, the gentleman explained that basically he would need a new home because the water damage had destroyed not only the kitchen floor, but floors throughout the home. He was telling me that the foundation was damaged. Of course, we went back and forth about the issues around a month almost. So what I did was just called all the vendors who did go out to the home. They explained to me that most of the damages that they were observing were due from long time damages, were not things that just actually happened during the storm. So of course, I spoke with the gentleman and explained everything to him. I also sent another person out to the home just to confirm what I was told. He was still upset. He called managers, agents, but of course, I explained the policy, went to the area and the policy and just explained what the policy actually covered.