As far as a strategy to build relationships with potential customers, being in contact them via multiple resources, email calls, text messages, whatever they prefer, just being wanting a personable, down-to-earth, honest, I feel, builds those relationships. You know, making sure you understand their needs is also very helpful, trying to anticipate what they're going to need and help them work through those things, because sometimes there are times where people don't really know everything that they're going to need for something, and so that is where you come in to help them make those decisions and get the information. And that's kind of what I do. I'll just stay in contact with them, follow up with them, like I said, be honest with them, do what you say you're going to do, don't promise things you can't promise. Just like with before, sales strategies, I mean, it goes a long way with building those relationships and just reaching out and making sure you're there for them when they need you.