I believe the most important sales, I'm sorry, the most important qualities of a successful sales representative would be to find what the customer's, find the customer's needs and wants and find out how the service benefits them best and explain that to the customer why they need the service and how it can benefit them. I think another important quality is to take initiative, don't take no for an answer and like I said, make it more of a conversation with the customer to make it, make them understand why they need the products.