So, at my previous job, one of our goals as employees was to make sure that customers that come into our lane had a smooth experience whether it be getting through their groceries, having any of their questions answered, or having any concerns about stuff that wasn't on sale. For me, I was able to meet my goals efficiently and consistently throughout the week by answering their questions, giving them any alternatives if we have stuff that don't exist or are out of our hands, and we make sure that our customers are leaving the store in a positive or at least content manner.