my biggest example that I can give that I really remember because it was hard on me as a teenager was I was a senior in high school I was working at the Great Wolf Lodge in Colorado we had an extremely bad snowstorm so I was only supposed to work you know my normal shift but instead I chose to step up to the plate and stay the full day so it I would have gotten there at 7 probably would have left around 10 p.m. 7 a.m. let me rephrase that what I left around 10 p.m. I did all the kid activities that were free with the lodge so anything craft wise stuff like that so I was in charge of all that I also stepped up and helped with the bill service so people could get their luggage to their room or store it away while they went out and did adventuring in the lodge so that would probably be my biggest step up over the expectations just because that was the most memorable one to me I will always step up and help where I can obviously as a mom of kids daycare wise and stuff like that I'm unable to do as much as I was able to as a teenager and a single woman who had no kids but I always try to do what I can even with my kids