What separates you from other candidates? I have a unique skill set dealing with soft skills and I'm able to make a connection with people over the phone, remembering them by name and by voice. I've had customers that called in and requested me, customers who left kudos for me with upper management because they were so pleased. I'm a Southern gentleman and manners are very important to me and that respect, that willingness, that desire to help, that's all a part of my being and I bring that along with 10 years of experience in call centers. So that's what separates me from other candidates. My desire to be successful in my position and my desire to grow with the company.