just by being resourceful. It's a small office so there are many times I don't know something and I have to figure it out on my own. So I can access the old files in the computer and Google it, reach out to a few resources I have and just try to figure it out and if not I have all the help numbers for QuickBooks and whatnot, the bank number at my fingertips if technical reasons I can't get in. So just being resourceful, not giving up, being persistent and that's how I get my problems solved at work.