I have over seven years experience with customer service, or just my previous job alone, answering back-to-back phone calls regarding customers' claims, assisting people in their, some of the toughest moments involving injuries and auto accidents, and guiding them through the process from start to finish. And beyond that, in the warehouse shop I had, it was customer service, if there was an order that was pulled incorrectly, I was the one they spoke to, and we worked out a time or how best to correct that problem. So plenty of experience.