Oftentimes, in the reference room, there would be children who would come in with their parents. The parents would be working and there would be an emergency with the child. We'd have to deal with that first, dropping everything and taking care of the child and the parents and making sure everything was sorted out. This involved juggling and helping people to realize what was going on. It was obvious and we helped them expeditiously and the problem was always solved very quickly and well. Thank you.