Hi, my name is Joe Devitt, I have over 10 years of sales experience, a majority of my sales experience has been on the inside sales, so I have no problems selling over the phone, making outbound calls, taking inbound calls, I have really built up my relationship building and my rapport building skills during that time. So I believe combining all of my sales experience, combining the skills that I've learned once I really learned consultative selling, that changed my sales career, I learned really how to ask the customer what they want, let them tell me what they want before selling them and telling them what they want, it's made my sales so much easier, I've gotten more sales that way, this way, once they tell me what they like or don't like or what they're looking for or not looking for, I can then put that together and turn it around and say to them, well, this is what you told me, what if I could do this, what if I could do that and it makes the sales so much easier.