 First and foremost, I believe what you put into it is that makes you set successful. You can't just have to let it, you know, you have to really pick your heart and soul into it and get out knowledge. Knowledge is huge because when people ask questions, you should know the answers. I don't know how to get them, but knowledge is huge. Being available for calls and answers and providing customer service to them. It's not just a sell, a sell to you, you want to retain business and everything else, so you have to be great to them. What else? Quality's, friendliness, being able to handle any kind of disgruntled person or something like that. And I'm not evaded. I mean, it's so much when you go into cells. It's not like, you know, these [BLANK_AUDIO]